Travel service consultant jobs in Spokane, WA - 85 jobs
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Travel Service Consultant
Service Consultant
Travel Coordinator
Travel Counselor
Travel Consultant
Traveler
Travel Specialist
Specialized Travel Consultant
Amex 3.8
Travel service consultant job in Washington
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
With Amex GBT Ovation, our Specialized TravelConsultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT Ovation. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travelservice experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You'll Do
Advise and arrange travel for VIP corporate business customers (both individuals and groups)
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel
Passion for excellence in providing white glove VIP service, including proactive anticipation of needs
Native GDS expertise (Sabre)
Professional communication (written and verbal)
Strong attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently
Teamwork and openness to feedback
Please be flexible and prepared to work a pre-determined shift any time between 12 PM and 11 PM eastern time Monday to Friday.
Location
New York, United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!
$46.2k-85.8k yearly Auto-Apply 1d ago
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Service Consultant
Hyundai Motor America 4.5
Travel service consultant job in Longview, WA
As a serviceconsultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$50,000.00 - $120,000.00 Yearly
Salary is not negotiable.
Zip Code: 98632
$50k-120k yearly 60d+ ago
Specialized Travel Consultant (Amex GBT Ovation)
Theconnect
Travel service consultant job in Washington
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
With Amex GBT Ovation, our Specialized TravelConsultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT Ovation. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travelservice experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You'll Do
Advise and arrange travel for VIP corporate business customers (both individuals and groups)
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel
Passion for excellence in providing white glove VIP service, including proactive anticipation of needs
Native GDS expertise (Sabre)
Professional communication (written and verbal)
Strong attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently
Teamwork and openness to feedback
Please be flexible and prepared to work a pre-determined shift any time between 12 PM and 11 PM eastern time Monday to Friday.
Location
New York, United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!
$46.2k-85.8k yearly Auto-Apply 29d ago
Destination Services Consultant
Dwellworks Brand 4.1
Travel service consultant job in Spokane, WA
This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual.
JOIN OUR TEAM AND MAKE A DIFFERENCE!
Are you a detail-oriented individual who is passionate about your community?
Are you customer service minded and enjoy helping others?
Are you skilled in researching, planning and organizing projects/events?
Are you interested in a professional opportunity that allows you flexibility and autonomy?
If you enthusiastically answered yes to all the above, then a Destination ServiceConsultant (DSC) opportunity with Dwellworks is a match for you!
This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating.
Our Destination ServicesConsultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as:
Performing area orientations
Helping to secure housing
Identifying schools for enrollment
Opening bank accounts
Securing a Social Security Number
Obtaining a driver's license
Qualifications
Expert knowledge of city and surrounding areas, including local schools
Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle
Proficient in basic computer applications
A flexible schedule that would accommodate an ad hoc working style
Skills
Excellent verbal and written communication
Ability to research efficiently
Effective at problem-solving
Skilled in time-management
Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs.
WANT TO LEARN MORE
*******************************
$28k-37k yearly est. 3d ago
Travel Specialist
Simply Booked By Brandi
Travel service consultant job in Seattle, WA
We are hiring Travel Specialists who love to have fun booking travel. Duties include arranging transportation, accommodations, and entertainment for business and individual travelers. Travel Specialists may also specialize by type of travel, such as leisure, business, cruises, or specific destinations such as Hawaii, Mexico, and Europe! Options are unlimited. They will also promote travel packages on behalf of cruise lines, resorts, and specialty travel groups.
Role & Responsibilities:
Book vacations for clients
Talk to vendors on behalf of the clients
Ability to interact, communicate and negotiate effectively
Requirements:
Attend an Orientation online
18+
Must have computer and WIFI
Skills:
Self-Motivated
Internet savvy- Must know how to use the internet
Communication Skills
Benefits:
Flexible schedule/ PT & FT positions available
Travel discounts and Perks
Support team- we have a support team to help you grow in the company
Apply now if you feel this career is the right fit for you!
$55k-89k yearly est. 60d+ ago
COTA - Travel Contract
Jackson Therapy Partners 4.0
Travel service consultant job in Spokane, WA
Setting: Skilled Nursing Facility
We're hiring a Certified Occupational Therapy Assistant for a travel contract role at a great facility. Under the guidance of a licensed Occupational Therapist, you'll help patients regain the skills they need for everyday life. If you're ready to make a real difference, apply today and a recruiter will reach out with the details.
Minimum Requirements
Associate degree in Occupational Therapy from an accredited college
Active State License is Required to Start the Assignment
BLS Certification May Be Required from AHA or ARC
Benefits Designed for Travelers
We deeply value your commitment to impacting others, that's why we offer a comprehensive and competitive benefits package starting your first day.
Weekly, On-Time Pay because that's how it should be
Full Medical Benefits & 401k Matching Plan
24/7 Recruiter: Your main point of contact available by text, phone or email
Competitive Referral Bonuses
100% Paid Housing Available
Travel & License Reimbursement
Impacting Patient Care Nationwide
Join Jackson Therapy Partners as a Travel COTA and get the flexibility, stability, and growth you deserve. Enjoy full-time pay, benefits, and relocation assistance in travel contracts that let you explore your favorite locations while maintaining job security in diverse settings nationwide. Choose from a variety of career options including direct hire, temp-to-hire, and travel contracts using ProVenture, our AI-enhanced career app designed for therapy professionals like you.
EEO Statement
Jackson Healthcare and its family of companies are an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.
$43k-85k yearly est. 5d ago
Bilingual Sr.Travel Counsellor
P&T Business Platforms
Travel service consultant job in Vancouver, WA
Bilingual Sr.Travel Counsellor - 180002E3) Intermediate / Senior Travel Counselor Your mission as a Carlson Wagonlit Travel (CWT) Bilingual Senior/Intermediate Travel Counselor is to “Deliver the Perfect Trip” so that CWT can sustain optimum results for clients and shareholders. You are specifically responsible for delighting the traveler/travel arranger, building commercial value, and strengthening the CWT brand in a way that balances the requirements of all stakeholders and positions our workforce as a key differentiator for our business.
Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company - and we are even more proud that we achieved it together.
Learn about our travel counselor opportunities and start your journey today.
· You delight the traveler/travel arranger
o Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances
o Create domestic and international travel arrangements for clients to include air, hotel, and ground transportation. International travel arrangements should comprise 50% of total bookings
o Build credibility and loyalty to CWT by ensuring consistency of service delivery (even if the person is unknown) around the globe in a way that compliments the unique travel policy of each client with interaction to make each traveler feel special
o Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation
· You build CWT's commercial value
o Sell products that are of commercial value to CWT and contribute to CWT's profitability
o Operates with discretion for clients and the travel arrangers
o Follow company procedures, guidelines and standards
o Remain current on value we provide to each customer
o Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
o Adapt and change as requirements of the business change
o Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business
· You represent and strengthen the CWT brand in how you work on a day-to-day basis
Qualifications -English is required, French bilingualism as an asset
-Minimum High School diploma or equivalent
-3-5 years' experience in the travel industry in a similar position or in a customer service center required
-Previous VIP Customer experience preferred
-Superior written and verbal communication skills (in person and on phone)
-Proficient in Sabre GDS
-Proven ability to create travel arrangements including air, hotel and ground transportation (including transactions that are multi-segment/multi-destination)
-Ability to handle multi-cultural sometimes multi-lingual clientele
-Diplomatic problem solver and results-driven
-Adaptable and motivated to learn
--Proficiency in technology to research options and to complete process requirements
Knowledge of the Microsoft Excel, Avaya phone system, Moxie, and Power Express a plus
-Preferred understanding of international travel as well as requirements (e.g. visas, passports and immunization requirements) as to comfortably advise clients of those requirements
-TICO Certified
Primary Location: Remote Home Based or Canada Office Toronto/ Vancouver
Shift: Between 0800 - 2000 Eastern Time
Primary Location: MontrealOther Locations: Vancouver, Mississauga, Quebec CityEmployment type: StandardJob Family: Travel CounselorScope: RegionalTravel: NoShift: Day JobOrganization: P&T Business PlatformsJob Posting: May 11, 2018
$31k-49k yearly est. Auto-Apply 15h ago
Sales & Service Consultant, Boise ID
A1 Garage Door Service
Travel service consultant job in Boise, ID
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At A1 Garage Door, our Sales & ServiceConsultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
💰 Uncapped commissions: First-year earnings typically $90K-$150K+.
🏆 Your performance drives your paycheck-top performers routinely hit six figures.
🚐 Company vehicle (wrapped) + gas card-your mobile office.
🧰 All tools provided.
🏥 Medical, dental, vision & 401k.
🏖 Paid time off + weekly pay.
🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
🎉 One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit If…
❌ You want a M-F, 9-5 desk job. We operate 7 days a week.
❌You're the pushy type. Our next customer may be your mom.
❌ You're uncomfortable interacting directly with customers.
❌ You dislike physical, hands-on work
🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service!
Benefits and other cool stuff:
· Medical, dental, vision, 401K
· Paid Time Off
· Weekly Pay
· Internal Promotion opportunities
· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
$41k-78k yearly est. Auto-Apply 60d+ ago
All-Inclusive Travel Coordinator
HB Travels
Travel service consultant job in Bozeman, MT
About Us We are a travelservices company committed to designing unforgettable, stress-free vacations. Specializing in all-inclusive packages, we help clients enjoy seamless getaways by handling every detail from flights and resorts to excursions and experiences.
Position Overview
We are seeking a detail-oriented and client-focused All-Inclusive Travel Coordinator to join our team. In this role, you will assist clients in selecting and booking all-inclusive travel packages, ensuring their vacations are personalized, enjoyable, and hassle-free. The ideal candidate is passionate about travel, has strong communication skills, and enjoys creating memorable experiences for others.
Key Responsibilities
Consult with clients to understand their vacation preferences, needs, and budgets.
Recommend and book all-inclusive packages including resorts, flights, and activities.
Create customized itineraries tailored to client expectations.
Provide exceptional service before, during, and after travel.
Stay informed on resort offerings, promotions, and travel trends.
Ensure accuracy in booking details and travel documentation.
Qualifications
Experience in travel, hospitality, or customer service preferred.
Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
Ability to multitask and meet deadlines.
Passion for travel and creating positive client experiences.
What We Offer
Flexible, remote work opportunities.
Training and ongoing professional development.
Supportive, collaborative team culture.
Career growth within the travel industry.
Access to travel perks and industry discounts.
$29k-42k yearly est. 54d ago
Volkswagen Service Consultant
Freeway Motors Inc.
Travel service consultant job in Seattle, WA
University Volkswagen is a top-performing Dealership, and we are looking for a passionate and talented ServiceConsultant to join our Volkswagen Service Drive team. The Service Drive team members at University Volkswagen are hard-working and fun-loving. From team events to summer BBQs, our employees know how to be the best and enjoy it.
University Volkswagen and Audi Seattle is committed to treating our customers and employees with honesty, respect, and professionalism. We realize that our future success is determined by how well we exceed our customer's expectations today and guide them through the exciting new changes in the automotive world.
The successful candidate should have prior experience in client management and customer service. The ServiceConsultant will work closely with the Volkswagen Service Manager and the rest of the Volkswagen Service Drive team.
Any job offer will be conditioned on passing a drug test for the following substances: Benzodiazepines, Barbiturates, Methadone, Propoxyphene, Cocaine, Heroin, Codeine, Morphine, Amphetamines, PCP. We do not test for marijuana or THC.
Responsibilities:
Responsible for managing client expectations and customer experience at the front counter.
Responsible for assisting “VIP” clients as well as clients with “known issues” and resolving concerns in real time.
Responsible for recording client concerns accurately.
Responsible for providing accurate estimates for repair to clients.
Responsible for sales including maintenance, repair, warranty, parts, and other work.
Responsible for meeting Key Performance Indicators as outlined by Service Manager.
Responsible for managing and maintaining the Dealership's reputation by providing the highest quality service, accepting ownership for - and resolving, customer service issues.
Expected to adhere to the service process and cashiering guide.
Expected to complete and maintain factory certification and factory trainings as directed and in the timeframe established by their direct supervisor.
Requirements:
One year or more experience of client management in the automotive or hospitality industries or two or more years' experience in any client management role. Hiring Immediately!
Six months of experience in a customer-service related field is preferred but not required.
High school diploma or GED required.
Basic math and cash handling skills are required.
Excellent conflict resolution and client management skills preferred.
A team player who is focused on providing exemplary customer service.
Proven ability to multi-task in a fast-paced work environment.
Ability to follow instructions with a positive attitude.
Be at least 18 years of age with a valid driver's license.
University Volkswagen offers a success-focused, family environment, and a competitive benefits package.
All full-time employees of Freeway Motors, Inc. are eligible for our comprehensive benefits package which includes: Company subsidized Health, Dental, and Vision insurance; fully subsidized EAP, LTD, Life, and AD&D insurance; 401k with company match; starting 96 hours per year of PTO; Paid company holidays.
Volkswagen ServiceConsultants receive commission and bonus payments based on Gross Profit, Volume of Tire Sales, Customer Service Surveys, and VW Care Contracts Sold. The average Volkswagen ServiceConsultant's annual compensation can range from $119,000 to $178,000, though any individual's wages, commissions, or bonuses could be less or more based on their individual performance.
Who is encouraged to apply?
We love to find people who are driven and motivated! University Volkswagen has a pay for performance philosophy that permeates the entire organization and we want people who are committed to success.
Our Philosophy
We provide a positive and rewarding environment for all our employees as well as promote a quality customer service driven experience for our clients. University Volkswagen has been around the Seattle area for over 60 years and is still family owned and operated.
Training Program
There is an ongoing training program designed to assist our employees to be able to perform at an efficient and effective level.
Why you should choose University Volkswagen
Our management team is devoted to assisting our team members accomplish their goals. We believe in mentoring and leading by example. Training is part of our everyday routine and the culture at our dealership is one of team unity and positivity. Competitive pay, excellent benefits, and a strong compensation package.
University Volkswagen and Audi Seattle is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
$42k-83k yearly est. Auto-Apply 4d ago
Adventure Travel Coordinator
Kim Luxe Travel
Travel service consultant job in Bellevue, WA
We are hiring an Adventure Travel Coordinator to support clients planning activity-focused or exploration-based travel. This position is ideal for someone who enjoys research, planning, and helping travelers prepare for unique experiences.
Key Responsibilities:
Learn about client interests and adventure preferences
Assist in preparing trip suggestions and activity options
Support bookings for tours, transportation, and lodging
Communicate updates and trip details
Coordinate with travel providers for availability
Prepare confirmations and travel info
Double-check details for accuracy
Qualifications:
Interest in adventure and experiential travel
Strong organization and communication skills
Comfortable researching destinations
Able to work independently online
Customer service experience helpful but optional
What We Offer:
Remote flexibility
Travel education and resources
Planning tools
Supportive and positive culture
$32k-51k yearly est. 12d ago
Travel Coordinator Lead
Maddox Industrial Transformer
Travel service consultant job in Moscow, ID
Job Description
About Maddox:
We are the nation's leading provider of electrical transformers to the commercial and industrial market. We have primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. Maddox has been recognized by Inc. Magazine as one of the largest, fastest-growing companies in America.
Maddox was founded on Christian values and we are passionate about investing in the people, processes, and culture that have made this a great place to work.
Discover more at: ****************************************** or ***********************
About Maddox + You:
You will be an integrated part of a small, capable team, owning the end-to-end travel experience for our employees and their families. This role sits at the intersection of logistics, communication, and problem-solving. Your job is to make travel work-smoothly, efficiently, and without drama-whether that means booking a routine commercial flight or coordinating a multi-day company retreat.
Reactively, you will handle bookings, changes, disruptions, and urgent travel needs, including after-hours and weekend support when plans go sideways. You'll be expected to think clearly under pressure, communicate calmly, and resolve problems quickly using modern travel platforms and direct relationships with corporate travel partners.
Proactively, you will manage travel systems, onboard new employees to our travel platforms, maintain clean invoicing and receipts, and continually look for ways to improve workflows, SOPs, and the overall employee travel experience. This is not an administrative "paper-pushing" role. It's a lead position for someone who enjoys owning systems, tightening processes, and making things run better over time.
More about You:
Organized, detail-oriented, and efficient, with the ability to stay flexible when plans change
Clear and confident communicator, both written and verbal, even in fast-moving or last-minute situations
Comfortable juggling multiple trips, platforms, and stakeholders at the same time without dropping details
Software-savvy and quick to learn new tools and systems
Experience with travel platforms such as Perk, Airplane Manager, Uber for Business, Airbnb, or similar tools is a plus, but not required
Prefers modern, digital workflows over manual or paper-based systems
Strong problem-solver who resolves issues independently and escalates only when necessary
Calm and steady presence during travel disruptions or high-stress situations
Team-oriented, with a genuine interest in making travel and work easier for others
Basics
Full-time. The schedule is generally 7:00 AM - 4:00 PM.
On call for urgent travel needs.
Drug-free workplace.
Comprehensive Full-Time Benefits, including:
3 Weeks Paid Time Off (PTO) (and an additional week for managers, and an additional week after 5 years).
Health & Wellness: Can be taken as traditional insurance, or as cash in lieu of benefits. Benefit amounts vary based on age, family status, and eligibility, but as an example, in most circumstances, an employee with a spouse and 3 kids, would be eligible for $19,200 / year or more.
Paid paternity/maternity leave
401k with 100% match up to 8% of wages.
Paid holidays, marriage and family gifts to celebrate significant life events, and other reimbursements and voluntary benefits and coverages (such as Vision, Dental, Short Term Disability, Additional Life Insurance, Accident, etc), as eligible.
Experience & Education:
We value experience and competence, whether that comes from years in travel coordination, operations, executive support, or a related field. We are also open to training the right person who shows strong judgment, initiative, and attention to detail. What matters most is your ability to manage complexity, communicate well, and continuously improve how things are done.
Pay: Starting $62k - $73k (wages and bonus) plus a comprehensive full-time benefits package that averages more than an additional $20k/year per employee (individual amounts vary on age, family size, and other factors).
Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you'd thrive in this particular opportunity.
$62k-73k yearly 31d ago
Service Consultant
Emerald Blue
Travel service consultant job in Tukwila, WA
Full-time Description
Compensation & Benefits
Industry-leading compensation structure: $72,000 Base + Commission .
Comprehensive benefits: Medical, Dental, Vision, Supplemental Insurance.
PTO, Paid Holidays, and Sick Time.
401(k) plan with company match.
Growth opportunities within a rapidly scaling organization
Why Join Emerald Blue?
Work alongside industry veterans who understand the nuances of commercial furniture, real estate cycles, and client expectations.
Represent services that complement the product lifecycle-opening new doors for revenue and long-term client relationships.
Enjoy a collaborative, performance-driven culture with uncapped earnings and strong support from operations and leadership
Description:
Are you already thriving in the commercial furniture or contract interiors space and ready to expand your impact beyond product sales? Emerald Blue is looking for a driven and relationship-focused ServiceConsultant to join our Washington team.
This is a strategic growth role for someone who understands the full lifecycle of commercial environments-from installation to decommissioning-and wants to be part of a forward-thinking company that supports dynamic workspaces across industries.
In this role, you'll leverage your knowledge of commercial spaces to sell a robust suite of facilities services: commercial moving, new furniture installation, MAC (move/add/change), FF&E for hospitality, decommissioning, storage, asset management, and technology services. You'll act as a trusted advisor to workplace leaders, A&D firms, facility managers, and project teams-helping them achieve seamless transitions and optimized environments.
Key Responsibilities
Cultivate and manage relationships with clients in the commercial interiors space, including corporate, healthcare, hospitality, and education sectors.
Conduct strategic needs assessments and offer customized service solutions.
Collaborate with furniture dealers, facility teams, and project managers to identify opportunities to integrate Emerald Blue services.
Develop and present estimates, proposals, and service agreements.
Coordinate with internal teams to ensure smooth project execution and client satisfaction.
Track activity, pipeline, and KPIs using CRM and reporting tools.
Monitor competitor offerings and market trends to uncover new business opportunities.
Requirements
What We're Looking For:
Familiarity with the general marketplace in the Seattle area.
Highly motivated and target-driven with a proven track record in sales.
Excellent prospecting, selling, communication, and negotiation skills.
Strong prioritization, time management, and organizational skills.
Ability to create and deliver presentations tailored to the needs of the audience.
Knowledge of Microsoft Office Suite
Qualifications
Minimum of 3 years of experience in the commercial furniture, B2B services, or facilities management sectors.
Proven ability to build lasting client relationships and close complex, service-driven sales.
Excellent communication, presentation, and negotiation skills.
Strong understanding of sales cycles within real estate, relocation, or workplace services.
Familiarity with the Seattle-area business landscape is a strong plus.
Proficiency in Microsoft Office Suite and CRM platforms.
Why Choose Emerald Blue?
If you're ready to take on a rewarding role in a dynamic environment, we want to hear from you! Join us in shaping spaces that inspire and elevate the customer experience. Apply today and start your journey with Emerald Blue!
Employees are responsible, as a condition of hire and continued employment, for following all prescribed safety rules and procedures to prevent workplace injuries. All employees are expected to cooperate in every aspect of the company's safety program and follow safe work practices.
Emerald Blue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, Emerald Blue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Employment is contingent on passing a pre-employment drug test and background check.
Salary Description Year 1: $72,000 Base + commission
$72k yearly 60d+ ago
Senior Travel Counselor
CWT
Travel service consultant job in Marysville, WA
Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking an experienced and talented Travel Counselor for our Marysville, California onsite location. As a Travel Counselor, your mission will be to “Deliver the Perfect Trip” in order to sustain optimum results for our clients and for CWTSatoTravel.
"CWT is a global company that feels like a small employer, where I'm valued and not just a number. I have had so many opportunities and there is still room to grow."
My Journey, My CWT
Jennifer Meyers, Manager TravelerServices USA
As the U.S. military and government division of Carlson Wagonlit Travel (CWT), CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U.S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry.
We are very proud of our 65+ year history serving U.S. military and government clients, and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family, and encourage you to check out our career opportunities and start your journey with CWTSatoTravel today.
You will delight the traveler/travel arranger and all CWTSatoTravel clients
Arrange domestic and international travel for clients, including air, hotel, rail, and ground transportation
Be a trusted advisor by offering informed and insightful recommendations which will provide the very best traveler experience
Interact with travelers, and travel arrangers by leading and listening conversations to provide the first level of support for customer service and resolve simple customer problems
You will strengthen the CWTSatoTravel brand
Build loyalty by enhancing our clients' overall travel experience while meeting every travel management service requirement and expectation
Maintaining a favorable working relationship with all other company employees and ensuring to foster and promote a cooperative and harmonious working climate
Embrace new technology and ways of working to promote flexibility to adjust quickly to the shifting needs of the business
You will build CWTSatoTravel's value
Possess a strong understanding of travel trends and industry best practices
Seek higher levels of performance continuously
Qualifications
We are looking for an energetic self-starter with the desire to learn and grow who exemplifies the following traits:
High school diploma or equivalent
Minimum 3 years travel counselor experience
Excellent Industry knowledge and reservation skills in order to create domestic and international reservations to include air, hotel, rail, and ground transportation
Strong working knowledge and understanding of international pricing rules and procedures
Knowledge of ticketing procedures
Proficiency in a minimum of one CRS
Sabre experience preferred
Government travel reservation experience a plus
Ability to meet and maintain required performance standards
Excellent customer service skill required
Ability to work in a 24/7 environment to include nights, weekends and holidays
Ability to work varying shifts on a continuous basis based on business needs
Americorps/PeaceCorps and other national service alumni are encouraged to apply
$29k-43k yearly est. Auto-Apply 60d+ ago
Residential Sales and Service Consultant
Ziply Fiber
Travel service consultant job in Everett, WA
Job Description
Residential Sales & ServiceConsultant
Union: IBEW 89
Bilingual in English and Spanish is required.
Rate of Pay: $17.00 to $18.17 hourly DOE
Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring: O
ur customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.
Empowering You:
We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
Innovation and Improvement:
We always look for ways to make the experiences of our customers - and each other - better.
Earning Your Trust:
We earn trust by communicating simply and transparently as real people, not as a corporation.
Job Summary
The Residential Sales and ServiceConsultants are responsible for creating an outstanding experience at every interaction for both new and existing customers. The person uses superior product knowledge and a passion for customer satisfaction to provide solutions for a wide range of residential customer needs in a fast paced and energetic environment.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
Sell Ziply products and services.
Retain current customers.
Negotiate service order requests from customers for installation, change or removal of telephone, data, and related services.
Interact with customers patiently, empathically, and efficiently by presenting services to the customer for save and sales opportunities and completing save/service order activity in an accurate and timely manner.
Accurately compute and quote customer monthly charges, non-recurring charges, adjustments, and balances. Provide flexible options to the customer based on product and service needs.
Perform full range of billing and collections duties, including, but not limited to discussing billing inquiries, collecting on delinquent accounts, negotiating payment arrangements, and disconnecting accounts due to nonpayment.
Utilize billing system to assist customers in a wide range of billing transactions.
Perform full range of repair resolution duties, including, but not limited to interfacing with customers and performing work associated with pending orders, problem resolution, repair requirements and repair resolution.
Providing a best-in-class customer service experience.
Troubleshoot customer issues through satisfactory resolution.
Respond to social media messages from customers on various platforms.
Work efficiently according to Call Center metric demands.
Always maintain a professional demeanor.
Perform multi-tasking between systems for customer support.
Assist with training and peer coaching as assigned by supervisor.
Performs other duties as required to support the business and evolving organization.
Qualifications:
High school diploma or general education degree (GED) required.
Bilingual in English and Spanish is required.
Prior experience in customer service, sales, social media, or collections preferred, but not required.
Basic Proficiency with Microsoft Office Suite.
Understanding of database programs preferred.
Intermediate computer competency.
Knowledge, Skills, and Abilities:
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
#ZFWA
$17-18.2 hourly 28d ago
Sales & Service Consultant, Boise ID
A1 Garage Door Service
Travel service consultant job in Boise, ID
Job Description
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At A1 Garage Door, our Sales & ServiceConsultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
💰 Uncapped commissions: First-year earnings typically $90K-$150K+.
🏆 Your performance drives your paycheck-top performers routinely hit six figures.
🚐 Company vehicle (wrapped) + gas card-your mobile office.
🧰 All tools provided.
🏥 Medical, dental, vision & 401k.
🏖 Paid time off + weekly pay.
🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
🎉 One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit If…
❌ You want a M-F, 9-5 desk job. We operate 7 days a week.
❌You're the pushy type. Our next customer may be your mom.
❌ You're uncomfortable interacting directly with customers.
❌ You dislike physical, hands-on work
🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service!
Benefits and other cool stuff:
· Medical, dental, vision, 401K
· Paid Time Off
· Weekly Pay
· Internal Promotion opportunities
· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $90K - $150K
$41k-78k yearly est. 4d ago
Volkswagen Service Consultant
Freeway Motors Inc.
Travel service consultant job in Seattle, WA
University Volkswagen is a top-performing Dealership, and we are looking for a passionate and talented ServiceConsultant to join our Volkswagen Service Drive team. The Service Drive team members at University Volkswagen are hard-working and fun-loving. From team events to summer BBQs, our employees know how to be the best and enjoy it.
University Volkswagen and Audi Seattle is committed to treating our customers and employees with honesty, respect, and professionalism. We realize that our future success is determined by how well we exceed our customer's expectations today and guide them through the exciting new changes in the automotive world.
The successful candidate should have prior experience in client management and customer service. The ServiceConsultant will work closely with the Volkswagen Service Manager and the rest of the Volkswagen Service Drive team.
Any job offer will be conditioned on passing a drug test for the following substances: Benzodiazepines, Barbiturates, Methadone, Propoxyphene, Cocaine, Heroin, Codeine, Morphine, Amphetamines, PCP. We do not test for marijuana or THC.
Responsibilities:
Responsible for managing client expectations and customer experience at the front counter.
Responsible for assisting “VIP” clients as well as clients with “known issues” and resolving concerns in real time.
Responsible for recording client concerns accurately.
Responsible for providing accurate estimates for repair to clients.
Responsible for sales including maintenance, repair, warranty, parts, and other work.
Responsible for meeting Key Performance Indicators as outlined by Service Manager.
Responsible for managing and maintaining the Dealership's reputation by providing the highest quality service, accepting ownership for - and resolving, customer service issues.
Expected to adhere to the service process and cashiering guide.
Expected to complete and maintain factory certification and factory trainings as directed and in the timeframe established by their direct supervisor.
Requirements:
One year or more experience of client management in the automotive or hospitality industries or two or more years' experience in any client management role. Hiring Immediately!
Six months of experience in a customer-service related field is preferred but not required.
High school diploma or GED required.
Basic math and cash handling skills are required.
Excellent conflict resolution and client management skills preferred.
A team player who is focused on providing exemplary customer service.
Proven ability to multi-task in a fast-paced work environment.
Ability to follow instructions with a positive attitude.
Be at least 18 years of age with a valid driver's license.
University Volkswagen offers a success-focused, family environment, and a competitive benefits package.
All full-time employees of Freeway Motors, Inc. are eligible for our comprehensive benefits package which includes: Company subsidized Health, Dental, and Vision insurance; fully subsidized EAP, LTD, Life, and AD&D insurance; 401k with company match; starting 96 hours per year of PTO; Paid company holidays.
Volkswagen ServiceConsultants receive commission and bonus payments based on Gross Profit, Volume of Tire Sales, Customer Service Surveys, and VW Care Contracts Sold. The average Volkswagen ServiceConsultant's annual compensation can range from $119,000 to $178,000, though any individual's wages, commissions, or bonuses could be less or more based on their individual performance.
Who is encouraged to apply?
We love to find people who are driven and motivated! University Volkswagen has a pay for performance philosophy that permeates the entire organization and we want people who are committed to success.
Our Philosophy
We provide a positive and rewarding environment for all our employees as well as promote a quality customer service driven experience for our clients. University Volkswagen has been around the Seattle area for over 60 years and is still family owned and operated.
Training Program
There is an ongoing training program designed to assist our employees to be able to perform at an efficient and effective level.
Why you should choose University Volkswagen
Our management team is devoted to assisting our team members accomplish their goals. We believe in mentoring and leading by example. Training is part of our everyday routine and the culture at our dealership is one of team unity and positivity. Competitive pay, excellent benefits, and a strong compensation package.
University Volkswagen and Audi Seattle is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
$42k-83k yearly est. Auto-Apply 2d ago
Adventure Travel Coordinator
Kim Luxe Travel
Travel service consultant job in Washington
We are hiring an Adventure Travel Coordinator to support clients planning activity-focused or exploration-based travel. This position is ideal for someone who enjoys research, planning, and helping travelers prepare for unique experiences.
Key Responsibilities:
Learn about client interests and adventure preferences
Assist in preparing trip suggestions and activity options
Support bookings for tours, transportation, and lodging
Communicate updates and trip details
Coordinate with travel providers for availability
Prepare confirmations and travel info
Double-check details for accuracy
Qualifications:
Interest in adventure and experiential travel
Strong organization and communication skills
Comfortable researching destinations
Able to work independently online
Customer service experience helpful but optional
What We Offer:
Remote flexibility
Travel education and resources
Planning tools
Supportive and positive culture
$32k-50k yearly est. 12d ago
Destination Services Consultant
Dwellworks Brand 4.1
Travel service consultant job in Boise, ID
This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual.
JOIN OUR TEAM AND MAKE A DIFFERENCE!
Are you a detail-oriented individual who is passionate about your community?
Are you customer service minded and enjoy helping others?
Are you skilled in researching, planning and organizing projects/events?
Are you interested in a professional opportunity that allows you flexibility and autonomy?
If you enthusiastically answered yes to all the above, then a Destination ServiceConsultant (DSC) opportunity with Dwellworks is a match for you!
This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating.
Our Destination ServicesConsultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as:
Performing area orientations
Helping to secure housing
Identifying schools for enrollment
Opening bank accounts
Securing a Social Security Number
Obtaining a driver's license
Qualifications
Expert knowledge of city and surrounding areas, including local schools
Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle
Proficient in basic computer applications
A flexible schedule that would accommodate an ad hoc working style
Skills
Excellent verbal and written communication
Ability to research efficiently
Effective at problem-solving
Skilled in time-management
Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs.
WANT TO LEARN MORE
*******************************
$25k-34k yearly est. 3d ago
Residential Sales and Service Consultant
Ziply Fiber
Travel service consultant job in Everett, WA
Position Title: Residential Sales & ServiceConsultant Union: IBEW 89 Bilingual in English and Spanish is required. Rate of Pay: $17. 00 to $18. 17 hourly DOE Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day.
We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies.
And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people.
We strive to build relationships and provide customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions: Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors.
We put ourselves in their shoes and give them our full attention.
Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better.
Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.
Job Summary The Residential Sales and ServiceConsultants are responsible for creating an outstanding experience at every interaction for both new and existing customers.
The person uses superior product knowledge and a passion for customer satisfaction to provide solutions for a wide range of residential customer needs in a fast paced and energetic environment.
Essential Duties and Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
Sell Ziply products and services.
Retain current customers.
Negotiate service order requests from customers for installation, change or removal of telephone, data, and related services.
Interact with customers patiently, empathically, and efficiently by presenting services to the customer for save and sales opportunities and completing save/service order activity in an accurate and timely manner.
Accurately compute and quote customer monthly charges, non-recurring charges, adjustments, and balances.
Provide flexible options to the customer based on product and service needs.
Perform full range of billing and collections duties, including, but not limited to discussing billing inquiries, collecting on delinquent accounts, negotiating payment arrangements, and disconnecting accounts due to nonpayment.
Utilize billing system to assist customers in a wide range of billing transactions.
Perform full range of repair resolution duties, including, but not limited to interfacing with customers and performing work associated with pending orders, problem resolution, repair requirements and repair resolution.
Providing a best-in-class customer service experience.
Troubleshoot customer issues through satisfactory resolution.
Respond to social media messages from customers on various platforms.
Work efficiently according to Call Center metric demands.
Always maintain a professional demeanor.
Perform multi-tasking between systems for customer support.
Assist with training and peer coaching as assigned by supervisor.
Performs other duties as required to support the business and evolving organization.
Qualifications: High school diploma or general education degree (GED) required.
Bilingual in English and Spanish is required.
Prior experience in customer service, sales, social media, or collections preferred, but not required.
Basic Proficiency with Microsoft Office Suite.
Understanding of database programs preferred.
Intermediate computer competency.
Knowledge, Skills, and Abilities: Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Work Authorization Applicants must be currently authorized to work in the US for any employer.
Sponsorship is not available for this position.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system.
The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer.
Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber.
In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO: Ziply Fiber is an equal opportunity employer.
Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment.
Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
#ZFWA