Travel service consultant jobs in Spring Valley, NV - 264 jobs

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Deliver world-class customer service in an in-bound, high-volume travel call servicing environment Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements Understand our customer needs through consultation to deliver innovative and extraordinary interactions Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements Communicate new and existing product offerings and value propositions relevant to the Card Member Always put the Card Member's experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand Minimum Qualifications: 1 year experience in tourism, travel, or cruise and tours High-end customer service or sales roles experience Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member's communication style Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week Additional Requirements: This is a hybrid role, and candidates must be able to work in the office a minimum of 3 days a week Flexibility to work anytime between 5\:00am-2\:00am including weekends Location\: 18850 N 56th Street, Phoenix, AZ 85054 Salary Range\: $20.00 to $33.05 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

We are seeking Virtual Travel Planning Associates to assist clients with customized travel arrangements. This role is remote with professional development included. Key Responsibilities: Research and create personalized itineraries. Book travel services such as flights and hotels. Provide client support and communication. Troubleshoot issues professionally. Participate in team training and collaboration. Qualifications: Strong communication skills. Dependable internet and computer/smartphone. Experience in service or hospitality is a plus. What We Offer: Remote flexibility. Professional training. Career advancement. Industry perks.

About Us We are a travel services company committed to designing unforgettable, stress-free vacations. Specializing in all-inclusive packages, we help clients enjoy seamless getaways by handling every detail from flights and resorts to excursions and experiences. Position Overview We are seeking a detail-oriented and client-focused All-Inclusive Travel Coordinator to join our team. In this role, you will assist clients in selecting and booking all-inclusive travel packages, ensuring their vacations are personalized, enjoyable, and hassle-free. The ideal candidate is passionate about travel, has strong communication skills, and enjoys creating memorable experiences for others. Key Responsibilities Consult with clients to understand their vacation preferences, needs, and budgets. Recommend and book all-inclusive packages including resorts, flights, and activities. Create customized itineraries tailored to client expectations. Provide exceptional service before, during, and after travel. Stay informed on resort offerings, promotions, and travel trends. Ensure accuracy in booking details and travel documentation. Qualifications Experience in travel, hospitality, or customer service preferred. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to multitask and meet deadlines. Passion for travel and creating positive client experiences. What We Offer Flexible, remote work opportunities. Training and ongoing professional development. Supportive, collaborative team culture. Career growth within the travel industry. Access to travel perks and industry discounts.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information At Dosanjh Family Automotive Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! Benefits Medical & Dental Insurance Vision Discount Program 401K Plan Paid time off and vacation Life insurance w/AD&D Feature Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Employee Assistance Program Health Reimbursement Account Discounts on products and services Above average industry pay Technician Specific Benefits Relocation assistance available for qualified candidates State-of-the-art facility with cutting edge technology Shop equipped with the newest technology and equipment Uniforms provided Discounts on products and services Work environment OSHA certified to current Air Quality Standards Highly productive shop Career advancement opportunities, promote from within ASE and state inspection certification reimbursement and all training expenses paid to further your career Paid continued education, on-going manufacturer hands on and web based training Clean and professional work environment Most manufacturer special tools provided Apprenticeship program Competitive wages The Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $33.00 and $45.00 per hour. Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership. Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment. Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs. Execute repairs under warranty to manufacturer specifications. Qualifications 2+ years of Service Technician experience preferred High school diploma or equivalent, ASE Certification required B level qualifications, including Diagnostic, Electrical and Engine Repair Dexterity, requiring a steady hand, excellent hand-eye coordination Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology, repair and service procedures and specifications Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Employment Position: Full Time Salary: $65,000.00 - $95,000.00 Yearly Salary is not negotiable. Zip Code: 94538

Dynamics 365 Field Service Support: Provide technical support, issue resolution, and system maintenance for Dynamics 365 Field Service systems. Customer Interaction: Engage with U.S. clients to understand their Field Service requirements and communicate effective solutions. Problem Solving: Diagnose and resolve technical issues related to Field Service operations efficiently. Customization and Enhancement: Utilize JavaScript, CSS, and HTML to enhance the user interface and functionality of Dynamics 365 Field Service. PowerApps Utilization: Create custom business apps and automation within Dynamics 365 Field Service using PowerApps. SAP Integration: Facilitate seamless integration and support for clients using SAP alongside Dynamics 365 Field Service (knowledge desirable). Collaboration: Work closely with internal teams and developers to address complex Field Service issues and ensure timely resolutions. Training and Guidance: Provide end-user training to ensure effective utilization of the Field Service system. Proactive Approach: Anticipate and address issues, make system improvements, and help other support teams resolve issues within SLA. Qualifications: 5-8 years of experience in supporting and administering Dynamics 365 Field Service. Technical Skills: Strong expertise in Dynamics 365 Field Service, including customization, configuration, and troubleshooting. JavaScript, CSS, HTML: Proficiency in customizing and enhancing Dynamics 365 Field Service user interface and functionality. PowerApps: Hands-on experience with PowerApps for app development and automation. SAP Knowledge: Desirable understanding of SAP for integration and support. Communication Skills: Effective communication with U.S. clients and internal stakeholders. Time Zone Experience: Experience working in the Pacific and Central Time Zones is an advantage. Certifications: Microsoft Dynamics 365 Field Service certifications are preferred. Problem-Solving: Ability to diagnose and resolve technical issues in the Field Service domain. Documentation: Strong documentation skills to maintain records of support activities. Proactive Mindset: Initiative to proactively address issues and contribute to system improvements. Team Player: Collaborative attitude to work effectively with cross-functional teams. Flexibility in working in shifts/holidays/weekends based on roster created by Delivery Manager is a must Onsite Offshore coordination experience is a must Additional Information: SAP Field Service Management with SAP S/4HANA Service A PLUS Required Certifications: MB-240 Microsoft Dynamics 365 FIELD SERVICE PL-200 Base Monthly Salary Competitive ++ Annual Performance Bonus

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) Position Purpose: This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. We are hiring entry level through senior level associates so all experience levels are encouraged to apply. Essential Duties and Responsibilities: * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings * Consistently provide a high level of consultative proactive client service in a professional manner. * Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. * Ensure inquires and issues are resolved and service levels are met. * Provide thorough, high quality research, problem solving and issue resolution * Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. * Participates in creating a strategy with Relationship manger to ensure client retention. * Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. * Assist in the management of vendor relationships on behalf of clients and partner. * Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. * Achieve individual and team goals for service levels, growth and retention for assigned book of business. * Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. * Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. * Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. * Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. * Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). * Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. * Educate client regarding plan features, product capabilities or Ascensus functionality and process. * Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. * Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. * Provide training to members of team as opportunities arise. * Perform other duties and participate in or lead special projects as assigned. Minimum Requirements: * Bachelor's degree or equivalent work experience. * Direct client experience and Retirement Services industry experience or thorough knowledge preferred * Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. * Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. * Excellent presentation skills, business etiquette, client service skills and time management. * Demonstrated professionalism in all aspects of the role. * Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. * Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. * Excellent analytical and problem resolution skills. * Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). * Ability to work in a team environment to ensure common goal of providing exceptional client service. * Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. * Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. * Ability to work extended hours to meet business needs as required. * Quality focus with attention to detail. * Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

Join Our Team as a Member Service Consultant! About the Role Are you passionate about delivering exceptional service and building strong relationships with customers? We are seeking a dynamic and motivated individual to join our team as a Member Service Consultant at our Southwest Branch. The Member Service Consultant is responsible for delivering exceptional service in person or via video to both members and the team. Performs a broad variety of member service functions including managing lobby traffic, opening, and servicing consumer and business accounts, interviewing, counseling, and cross-selling credit union products and services to deepen member relationship. The MSC is responsible for managing workload and taking action to achieve assigned sales and service goals. The MSC may work independently with additional duties such as opening and closing of the branch. Bilingual in Spanish and English preferred Schedule: 25-26 hours a week, Availability Monday-Friday 9:00 AM-2:00 PM and Saturdays as needed Key Responsibilities Responsible for opening and servicing consumer accounts, interviewing, counseling, and cross-selling credit union products and services to deepen member relationship. Performs account maintenance (such as address changes, disputes, replacement check and card orders, IRA maintenance, deposits, and payment processing) primarily by using the member facing remote delivery option whenever possible. Educates members on how future servicing needs may be facilitated digitally. Makes decisions on fee reversals, courtesy credit (service recovery) and provisional credit within assigned authority limit. Contacts prospective and current members via phone and/or email to offer information on products and services to obtain additional business. Manages lobby traffic. Engage with members by welcoming them with a warm friendly smile, pleasant demeanor, using their name, whenever possible and thanking them for their business. Enthusiastically greets and interacts with members to proactively identify and address their service or sales needs. Acts as member advocate resolving account service issues, connecting with experts as needed, and responding to member inquiries promptly and effectively throughout resolution. Has deep working knowledge of all products and services offered by the credit union. Exhibits strong sales and service skills, presenting relevant and beneficial products and services. Proactively educates members on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Takes action to meet assigned standards. Connects members to appropriate internal (i.e., video kiosk) or external partners (i.e., insurance and wealth management services) as necessary. Participates in branch development activities in coordination with branch management, community development and business development as needed. Answers questions and refers issues requiring second level support to appropriate personnel. Ensures members understand next steps, follows up as required and matters are resolved to the members satisfaction. Uses sound judgement and executes financial transactions in accordance with credit union policies and procedures while maintaining an acceptable record in daily balancing. Completes other duties as assigned including assisting with coverage needs at other locations or departments as necessary (Member Care Center, Account Services, or other back-office departments) Qualifications To perform this job successfully, an individual must possess strong multi-tasking, customer service and communication skills. individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED) Minimum one year of sales or retail experience in fast-paced, customer service environment Computer Skills To perform this job successfully, an individual should have proficient skills navigating a PC and internet browser. The individual must have a working knowledge of Microsoft 365 products (Outlook, TEAMS, Word, Excel). The individual must have a working knowledge of smart phone and using APPs. Interpersonal Skills Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization, generally regarding routine matters for the purposes of giving and obtaining information or instructions, updating, or referring. Other Skills and Abilities Must possess strong written and oral communication skills and possess the ability to work independently to manage and follow-up on assigned tasks. Ability to multi-task, anticipate members' needs and creatively recommend solutions to provide a positive outcome. Must be punctual and have reliable attendance - ability to use time effectively. ADA Requirements PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires regular movement throughout the workday, including sitting, standing, and walking to perform branch service functions. Must be able to occasionally lift and carry up to 5 lbs. Must be able to operate routine office equipment. Must be able to routinely perform work on a computer for an average of 6-8 hours per day, as needed. Must be able to work extended hours whenever required or requested by management. Must maintain regular, reliable, and timely attendance. WORK ENVIRONMENT The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. If you're ready to make a meaningful impact and grow your career with a forward-thinking organization, apply today! Rize Credit Union is an equal opportunity employer.

Provides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support.MAJOR RESPONSIBILITIES & DUTIES:Provides intervention services for IHFS. Develops and maintains effective working relationships with families and with community service resources, including medical professionals, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, and religious and youth organization representatives utilizing referral sources as necessary. Provides screening and assessment to determine program eligibility and identifies areas to address in the service plan if applicable. Provides training and support in the development and utilization of functional skills to families with problems and individuals associated with the families. Assesses problems and provides care to youth and families; monitors individual and family progress in the attainment of predetermined goals providing regular review and update of service plans. May provide outreach and prevention services to include increasing community awareness, and offering informational and educational service programs to youth and families as required. Maintains appropriate level of direct contact with families per program requirements, and remains available to families 24/7, for crisis intervention as needed. Provides consumers, including school personnel and others working with children served by the program, training in the management of difficult behaviors. Promotes family self-determination by assisting family in identifying and accessing community services and resources. Educates families on the needs of good physical health, quality medical attention and preventive health care. Assists families in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals. Promotes culture of professionalism through role modeling and respect. Meets with families and children at various locations; utilizes own vehicle to travel to work destinations and to transport youth as authorized. Completes administrative functions for IHFS. Prepares and submits reports and recommendations concerning case load status, budget requests, changes in service plans, and any unusual incidents that occur in the operation of the program. Reports any critical incidents involving family members or staff according to standard reporting guidelines. Prepares proper documentation and service plans in a timely manner as defined by the program. Implements feedback from supervisor. Ensures compliance with all contractual, regulatory, program, and accrediting body standards. Notifies supervisor of change in professional status or standing that may affect job status or program compliance including driving record, driver's license suspension, vehicle insurance cancellation, and missed mandatory training. May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Solid understanding of the philosophy and function of public assistance and social services systems. Knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs. Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services. Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies. Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services. Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality. Computer skills in Microsoft Office. Knowledge of Boys Town model and fidelity of care. Provides safe and effective services · Adheres to policies related to safety and boundaries with service recipients. · Attends safety and abuse risk management training as assigned. · Adheres to procedures related to managing high-risk activities and supervising service recipients. · Reports suspicious or inappropriate behaviors and policy violations. · Follows mandated abuse reporting requirements. REQUIRED QUALIFICATIONS: Bachelor's degree in Human Services or related field OR in Iowa: Associate of Arts degree in Human Services or related field plus 4 years of experience working with children and families can be substituted OR in Nebraska: A Bachelor's degree is preferred, but candidate meeting the requirements identified in the contract may be considered. Louisiana: Master's degree required. Minimum 1 year of experience including working with children and families required. Possess a valid driver's license with a good driving record required. Pass an annual Motor Vehicle Registration (MVR) check required. Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required. Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required. Available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays required. Based on business need, some areas may require bilingual skills required. May be trained to become a State Approved Family Team Decision Meeting and/or Youth Transition Decision Making Facilitator and may be asked to conduct facilitated meetings at designated locations as assigned. Certification or licensure may be required based on Affiliate Site location, Local contracts, or Federal/State contract requirements required. PREFERRED QUALIFICATIONS: Experience working with children and families in community-based programs or Boys Town Programs preferred. Diversity is more than a commitment at Boys Town-it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results . About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.

Join Fehr & Peers as an experienced Travel Demand Forecasting Specialist and help create transportation solutions for communities across the US. We seek experts in travel demand forecasting and behavior analysis who thrive in a collaborative and entrepreneurial environment. As leaders in the field in travel behavior forecasting, we use creative and intuitive approaches to address clients' planning questions. Our specialists work with MPOs, municipalities, transit planning agencies, private and institutional developers, technology firms, and civil engineering companies to shape the future of transportation in the communities we serve. Ideal candidates excel in developing and implementing travel demand and statistical models to analyze complex transportation issues. They manage tasks and projects with budgets ranging from $100 to $500K and consistently adapt conventional practices to provide tailored forecasting advice.Responsibilities Manage projects overseeing staff, deliverables, budget, and schedule Develop high-quality staff and client relationships Mentor and develop forecasting staff through projects and trainings Analyze and solve complex transportation planning or engineering problems dealing with all travel modes Apply knowledge of the theory, principles, and practices of transportation planning, travel demand forecasting, travel behavior analysis, and data analysis Apply transportation forecasting software programs, such as CUBE, Emme, TransCAD, and Visum, to generate forecasts from a wide variety of models Use statistical and data science software such as Python and R to collate, clean, and analyze large data sets Use a variety of other software programs to help visualize forecasts for elected officials, managers, and other decision makers Think both critically and intuitively through the progression of projects to clearly understand the results and identify insights as to how they are important to the big picture in each unique project Participate in travel forecasting research through our Forecasting discipline group Prepare papers and presentations for technical conferences Support marketing efforts through preparation of scopes, cost proposals and participation in intelligence gathering activities Qualifications 3-10 years of work experience in travel demand modeling and travel behavior forecasting (CUBE and TransCAD strongly preferred), and direct experience with regional models where we have openings is highly desirable (SACOG, SCAG, MTC, WFRC) Master's or bachelor's degree in transportation, civil engineering, or related major Ability to communicate clearly and concisely, with strong writing, verbal, non-verbal, and presentation skills Ability to delegate work, manage small teams and oversee budgets Experience with the development and application of four-step travel demand models, tour-based models, and activity-based models including knowledge of basic statistical concepts and data analysis techniques Experience with big data for transportation analysis (Replica and StreetLight preferred) Comfort with working beyond the model: understanding limitations, applying the big picture, and generating innovative ideas Ability to translate the results of complex analysis to clients in appealing and intuitive ways Computer and database programming and scripting skills (Python, C++, R, VBA, Access, or similar) and proficiency with GIS Benefit Highlights: Medical, Dental, Vision, Life and Disability Insurance. 401(k) Plan with matching and profit sharing. Flexible Spending Accounts.Commuter Benefits. Paid Vacation, holidays and sick leave. 8 weeks of Paid Parental Leave. Mentoring and Career Development programs. Research and Development group participation, and more. Full information about the benefits we offer can be found by visiting our careers page. EEO: Fehr & Peers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment in the workplace. We welcome applicants of diverse backgrounds, and hire without regard to race, color, creed, religion, sex, gender identity or expression, sexual orientation, marital or parental status, national origin, ancestry, citizenship, age, disability, genetic information, political affiliation, military service or any other characteristic protected by law.Nondiscrimination: Fehr & Peers ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact Human Resources.

We are seeking a detail-oriented and customer-focused Travel Booking Specialist to join our remote travel team. In this role, you will be responsible for managing travel reservations and ensuring every booking is seamless and accurate. If you enjoy working behind the scenes to create flawless travel experiences and love the travel industry, this is an excellent opportunity to work remotely and grow your career. Key Responsibilities: Reservation Management: Handle bookings for flights, hotels, car rentals, cruises, tours, and other travel components using various booking platforms. Client Assistance: Support clients throughout the booking process by answering questions, confirming details, and making adjustments as needed. Problem Resolution: Address booking issues, cancellations, or changes promptly to minimize client inconvenience. Documentation: Maintain accurate records of all reservations, payments, and client communications. Supplier Coordination: Liaise with travel suppliers and vendors to confirm bookings, resolve discrepancies, and secure the best options for clients. Quality Control: Ensure all travel itineraries are complete, accurate, and comply with client preferences and policies. Stay Updated: Keep current on booking systems, travel regulations, and supplier offerings. Qualifications: Previous experience in travel booking, customer service, or related fields is preferred but not required. Strong attention to detail and organizational skills. Excellent communication abilities. Comfortable working independently in a remote environment. Proficient with computers and quick to learn booking systems. Passion for travel and providing excellent client support. Bilingual skills are a plus but not required. Perks & Benefits: Fully remote work with flexible scheduling options. Access to travel industry discounts and training. Supportive team culture with mentorship and growth potential.

Job DescriptionDescription: Member Services Consultant II Pay Range: $21.13 to $31.69 FLSA Classification: Non-exempt Who We Are: Foothill Credit Union is a full-service financial institution proudly rooted at the foothill of the San Gabriel Valley (SGV), serving members of our select employer groups (SEGs)-primarily in education, healthcare, and municipal government-as well as individuals, families, and more than 250 businesses in the SGV and surrounding areas. Exceptional service is our promise to members. We've earned a prestigious five-star rating from Bauer Financial, placing us among the top institutions in our peer group. CUNA recognized us with the 2021 Member Benefits Top Performance accolade for delivering an average direct benefit of $690 per member household. During Q4 2024, we achieved the #1 ranking in overall return of value to members (ROM) among peer credit unions ($700MM-$1B) in California, according to Callahan & Associates. As a dedicated community advocate, Foothill actively partners with local businesses and organizations to support meaningful causes. Through events, sponsorships, and fundraising efforts, we actively give back to the individuals and groups that make up the core of our community. Benefits and Perks: 100% covered medical/dental/vision for employees 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off About the Role: The Member Services Consultant II (MSCII) plays a key role in shaping exceptional member experiences at Foothill Credit Union. As a trusted financial partner, the MSCII builds meaningful relationships with members, helping them make confident decisions and achieve their financial goals. Through thoughtful conversations and a deep understanding of each member's needs, the MSCII recommends products and services that truly make a difference in their financial well-being. Driven by curiosity and a commitment to growth, the MSCII continuously expands their knowledge of Foothill's offerings, operations, and compliance standards-ensuring every interaction reflects the highest level of service, integrity, and expertise. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Process and open New Accounts through Meridian while complying with eligibility and regulatory requirements Set up home banking services, including e-statements, for new and existing members Order checks and manage account-related services such as stop payments and payroll deductions and process authorization forms and related documentation accurately Perform file maintenance, including account updates and changes Renew, update, and maintain certificate and IRA accounts; respond to basic IRA inquiries Accept loan applications using Meridian Link, identifying the best consumer loan products for members Obtain credit reports during account openings for comprehensive credit analysis and processing Process and sign loan documentation for HELOC, Home Advantage, and personal loans Provide Notary Services and Medallion Stamp Certification as needed Maintain attestation for NMLS# (Nationwide Multistate Licensing System) Follow up with members via phone and email to ensure timely completion of services and applications Conduct outbound telemarketing to engage current and prospective members Complete required reports and records accurately and in a timely manner Attend scheduled meetings and training sessions as required Perform research and other clerical support duties as assigned Ensure work area is clean, secure, and organized at all times Provide support across multiple branch locations as needed Perform additional duties and responsibilities as assigned Requirements: Experience/Education Requirements: High school diploma or equivalent 3-5 years in a member service-oriented position or one (1) year as an MSC l or personal banker, preferably within credit union operations working in such departments as New Accounts. IRA's, Lending. ATM, etc. Good understanding of Credit Union services and products Experience processing home equity line of credit and cross-selling credit union services Notary Services Desired certifications in the following areas: Certified IRA Specialist NMLS Other Skills and Abilities: Excellent verbal and written skills Excellent interpersonal and customer service skills Excellent time management skills Ability to identify member opportunities for financial improvement, communicate recommendations, and provide support Ability to make sound judgments Ability to organize and prioritize tasks while maintaining detailed, accurate records Ability to maintain a professional image Proficient math skills Proficient with Microsoft Office Suite Bilingual (Spanish/English) preferred Consistent attendance Foothill Credit Union is an Equal Opportunity Employer. It does not discriminate against any team member or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, intersectionality, status as a veteran, and basis of disability or any other federal, state, or local protected class.

As a Golf Travel Specialist, you will be on the front line of our business as the first point of contact for customers looking to book incredible golf experiences. This is a fast paced and challenging role where you will be liaising between clients and venues to book all elements of a customer's golf trip. Dealing with a high volume of inquiries on a daily basis, making a high volume of outbound calls per day while dealing with incoming calls and scheduled callbacks. Building rapport with customers and using effective questioning and conversational techniques to identify their requirements. Advising customers on the perfect destinations, hotels, golf courses, and added extras (golf carts, rental clubs etc) while stressing the unique selling points of these in relation to their requirements in order to make the sale and upsell where you can. Consistently working to achieve individual and team targets. Speaking with hotel and golf course reservations departments, checking availability and confirming bookings. Maintaining a high level of product knowledge at all times through ongoing training and personal research

The Technical Services Consultant provides specialized support for our Sales teams by troubleshooting complex deals and incentive contract and program issues related to Ad products. Please note: this is an SME role where "technical" refers to your deep, specialized knowledge of our deal ecosystem, incentive structures, internal sales tooling, and operational processes (not engineering or coding). In this role, you'll collaborate with Sales, Operations, Engineering, and Finance to analyze root causes, recommend strategic solutions, and ensure deals and incentive requests are accurately configured and fully compliant with policy. Must be able to work in office in San Jose, CA Starting Pay: $28/hour on W2 plus benefits Responsibilities Work from a ticketing system to troubleshoot and resolve deal-related issues across incentive programs, contract structures, and ad product configurations. Analyze and interpret complex contracts to ensure alignment with internal policies, system capabilities, and product requirements. Serve as a subject-matter expert on deals and incentive workflows, revenue-impacting processes, and internal tools and systems. Support internal sales tools by investigating workflow breakdowns, identifying usability or configuration gaps, and partnering with technical teams on solutions. Document recurring issues and contribute regularly to process improvements, tool enhancements, and internal knowledge bases. Ensure team SLAs are consistently met or exceeded, and maintain accurate, up-to-date project trackers. Create new training materials related to the deals and incentives ecosystem. Perform other duties as assigned to support critical business objectives. Requirements Bachelor's degree in Business Administration, Economics, Communications, Information Systems (MIS), Operations Management, or a related quantitative field. Exceptional analytical and problem-solving skills with a high degree of rigor and attention to detail; demonstrated ability to break down complex business issues and propose practical, data-backed solutions. Comfort interpreting, analyzing, and applying complex contract terms, deal structures, and business rules/policies in a technical context. Excellent written and verbal communication skills, with proven ability to clearly articulate complex operational and technical issues to both technical and non-technical stakeholders. Strong commitment to good customer service and a seller-first mindset, ensuring empathetic and effective resolution for internal partners. Proven ability to work cross-functionally and manage multiple competing priorities in a fast-paced, high-stakes environment. At least a pre-intermediate proficiency in Google Sheets or Excel. A strong process-oriented mindset and a demonstrated interest in optimizing workflows and driving operational efficiency. Ability to work well independently with minimal supervision. Preferred Requirements Familiarity with CRM or internal sales tools. Experience working with sales operations, revenue operations, ad products, incentives, or contracting. Prior experience working in a corporate setting or in a technical support role. Benefits Subsidized Medical, Dental and Vision Insurance Life Insurance 401k Paid Time Off Employee Assistance Programs

Credit Union West has been named a ‘Top Company to Work for in Arizona' for the 12th year in a row (2013-2024)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction. Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following: Full-time employees receive 100% paid health, dental & vision insurance Earn incentives up to 15%, depending on position 401K plan with employer matching funds up to 5% Profit Sharing Tuition reimbursement Gym membership reimbursement Paid time off for holidays, vacation, and sick days Credit Union West membership and discounts Be part of our award-winning team! This position is based out of our Prescott Branch but will require 5 weeks of full-time training at our corporate office in Glendale, AZ. POSITION SUMMARY Enhances the quality of life for our members by embracing the organization's mission and core values. This frontline, member-facing position will provide an industry leading member service experience. Provides consultative conversations and sound financial advice for our members through the development and expansion of new and existing relationships. This universal sales position supports teller operations, new accounts, account maintenance and consumer loan applications and funding. All duties will primarily be performed at the individuals home branch. However, they must also be prepared to provide onsite support to other branch locations as needed. ESSENTIAL FUNCTIONS & RESPONSIBILITIES • Teller Activities - Efficiently and accurately processes transactions in a friendly manner. Observe context and conversational cues and clues to identify product and service solutions to needs that are presented or emerging. Maintains proper security controls and uses sound judgment to place check holds. Asks questions and maintains knowledge regarding elder abuse and other scams to prevent frontline financial fraud. Responsible for individual cash drawer balancing and assisting with daily branch balancing activities. Encourages members to adopt digital services. • New Account and Member Maintenance - Opens, maintains and closes a wide variety of membership accounts including but not limited to savings, checking, certificate, and retirement accounts. Provides proactive and timely follow up. Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance. Assists members through digital channels such as phone, and email, ensuring professional communication through all channels. Establishes member relationships by ensuring responsiveness and regular follow up and encourages member adoption of digital services. • Sales and Service - Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Meets or exceeds sales and production objectives by handling member requests, identifying needs and making recommendations. Responsible for application processing and funding of consumer loans including personal, credit cards, and auto. Solicits a variety of peace-of-mind ancillary products associated with loans. Accurately completes loan and title documents. Participates in outbound calling campaigns as needed. • Performs other duties as assigned. QUALIFICATIONS & REQUIREMENTS EDUCATION: A high school diploma or G.E.D. EXPERIENCE: A minimum of 0-1 year of customer service experience, preferably in a financial institution. Ability to work shifts between the hours of Monday - Saturday 8am to 6pm. Bilingual preferred. SKILLS & COMPETENCIES • Live the mission, vision, and core values of the credit union. • Thorough knowledge and understanding of organization's Employee Handbook. • Able to communicate effectively and tactfully with employees and members both orally and in writing. • Demonstrate critical thinking and being self-reliant to better analyze and solve problems. • Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees. • Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom). • Thorough knowledge and understanding of organization's Employee Handbook and policies. • Must demonstrate functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.

Provides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support. MAJOR RESPONSIBILITIES & DUTIES: Provides intervention services for IHFS. * Develops and maintains effective working relationships with families and with community service resources, including medical professionals, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, and religious and youth organization representatives utilizing referral sources as necessary. * Provides screening and assessment to determine program eligibility and identifies areas to address in the service plan if applicable. * Provides training and support in the development and utilization of functional skills to families with problems and individuals associated with the families. * Assesses problems and provides care to youth and families; monitors individual and family progress in the attainment of predetermined goals providing regular review and update of service plans. * May provide outreach and prevention services to include increasing community awareness, and offering informational and educational service programs to youth and families as required. * Maintains appropriate level of direct contact with families per program requirements, and remains available to families 24/7, for crisis intervention as needed. * Provides consumers, including school personnel and others working with children served by the program, training in the management of difficult behaviors. * Promotes family self-determination by assisting family in identifying and accessing community services and resources. * Educates families on the needs of good physical health, quality medical attention and preventive health care. * Assists families in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals. * Promotes culture of professionalism through role modeling and respect. * Meets with families and children at various locations; utilizes own vehicle to travel to work destinations and to transport youth as authorized. Completes administrative functions for IHFS. * Prepares and submits reports and recommendations concerning case load status, budget requests, changes in service plans, and any unusual incidents that occur in the operation of the program. * Reports any critical incidents involving family members or staff according to standard reporting guidelines. * Prepares proper documentation and service plans in a timely manner as defined by the program. * Implements feedback from supervisor. * Ensures compliance with all contractual, regulatory, program, and accrediting body standards. * Notifies supervisor of change in professional status or standing that may affect job status or program compliance including driving record, driver's license suspension, vehicle insurance cancellation, and missed mandatory training. * May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: * Solid understanding of the philosophy and function of public assistance and social services systems. Knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs. * Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services. * Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies. * Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services. * Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality. * Computer skills in Microsoft Office. * Knowledge of Boys Town model and fidelity of care. Provides safe and effective services * Adheres to policies related to safety and boundaries with service recipients. * Attends safety and abuse risk management training as assigned. * Adheres to procedures related to managing high-risk activities and supervising service recipients. * Reports suspicious or inappropriate behaviors and policy violations. * Follows mandated abuse reporting requirements. REQUIRED QUALIFICATIONS: * Bachelor's degree in Human Services or related field OR in Iowa: Associate of Arts degree in Human Services or related field plus 4 years of experience working with children and families can be substituted OR in Nebraska: A Bachelor's degree is preferred, but candidate meeting the requirements identified in the contract may be considered. Louisiana: Master's degree required. * Minimum 1 year of experience including working with children and families required. * Possess a valid driver's license with a good driving record required. * Pass an annual Motor Vehicle Registration (MVR) check required. * Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required. * Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required. * Available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays required. * Based on business need, some areas may require bilingual skills required. * May be trained to become a State Approved Family Team Decision Meeting and/or Youth Transition Decision Making Facilitator and may be asked to conduct facilitated meetings at designated locations as assigned. * Certification or licensure may be required based on Affiliate Site location, Local contracts, or Federal/State contract requirements required. PREFERRED QUALIFICATIONS: * Experience working with children and families in community-based programs or Boys Town Programs preferred. Diversity is more than a commitment at Boys Town-it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $40,000.00 - $80,000.00 Yearly Salary is negotiable. Zip Code: 92618

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) Position Purpose: This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. We are hiring entry level through senior level associates so all experience levels are encouraged to apply. Essential Duties and Responsibilities: * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings * Consistently provide a high level of consultative proactive client service in a professional manner. * Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. * Ensure inquires and issues are resolved and service levels are met. * Provide thorough, high quality research, problem solving and issue resolution * Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. * Participates in creating a strategy with Relationship manger to ensure client retention. * Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. * Assist in the management of vendor relationships on behalf of clients and partner. * Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. * Achieve individual and team goals for service levels, growth and retention for assigned book of business. * Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. * Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. * Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. * Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. * Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). * Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. * Educate client regarding plan features, product capabilities or Ascensus functionality and process. * Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. * Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. * Provide training to members of team as opportunities arise. * Perform other duties and participate in or lead special projects as assigned. Minimum Requirements: * Bachelor's degree or equivalent work experience. * Direct client experience and Retirement Services industry experience or thorough knowledge preferred * Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. * Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. * Excellent presentation skills, business etiquette, client service skills and time management. * Demonstrated professionalism in all aspects of the role. * Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. * Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. * Excellent analytical and problem resolution skills. * Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). * Ability to work in a team environment to ensure common goal of providing exceptional client service. * Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. * Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. * Ability to work extended hours to meet business needs as required. * Quality focus with attention to detail. * Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

Full-time Description Member Services Consultant II Pay Range: $21.13 to $31.69 FLSA Classification: Non-exempt Who We Are: Foothill Credit Union is a full-service financial institution proudly rooted at the foothill of the San Gabriel Valley (SGV), serving members of our select employer groups (SEGs)-primarily in education, healthcare, and municipal government-as well as individuals, families, and more than 250 businesses in the SGV and surrounding areas. Exceptional service is our promise to members. We've earned a prestigious five-star rating from Bauer Financial, placing us among the top institutions in our peer group. CUNA recognized us with the 2021 Member Benefits Top Performance accolade for delivering an average direct benefit of $690 per member household. During Q4 2024, we achieved the #1 ranking in overall return of value to members (ROM) among peer credit unions ($700MM-$1B) in California, according to Callahan & Associates. As a dedicated community advocate, Foothill actively partners with local businesses and organizations to support meaningful causes. Through events, sponsorships, and fundraising efforts, we actively give back to the individuals and groups that make up the core of our community. Benefits and Perks: 100% covered medical/dental/vision for employees 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off About the Role: The Member Services Consultant II (MSCII) plays a key role in shaping exceptional member experiences at Foothill Credit Union. As a trusted financial partner, the MSCII builds meaningful relationships with members, helping them make confident decisions and achieve their financial goals. Through thoughtful conversations and a deep understanding of each member's needs, the MSCII recommends products and services that truly make a difference in their financial well-being. Driven by curiosity and a commitment to growth, the MSCII continuously expands their knowledge of Foothill's offerings, operations, and compliance standards-ensuring every interaction reflects the highest level of service, integrity, and expertise. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Process and open New Accounts through Meridian while complying with eligibility and regulatory requirements Set up home banking services, including e-statements, for new and existing members Order checks and manage account-related services such as stop payments and payroll deductions and process authorization forms and related documentation accurately Perform file maintenance, including account updates and changes Renew, update, and maintain certificate and IRA accounts; respond to basic IRA inquiries Accept loan applications using Meridian Link, identifying the best consumer loan products for members Obtain credit reports during account openings for comprehensive credit analysis and processing Process and sign loan documentation for HELOC, Home Advantage, and personal loans Provide Notary Services and Medallion Stamp Certification as needed Maintain attestation for NMLS# (Nationwide Multistate Licensing System) Follow up with members via phone and email to ensure timely completion of services and applications Conduct outbound telemarketing to engage current and prospective members Complete required reports and records accurately and in a timely manner Attend scheduled meetings and training sessions as required Perform research and other clerical support duties as assigned Ensure work area is clean, secure, and organized at all times Provide support across multiple branch locations as needed Perform additional duties and responsibilities as assigned Requirements Experience/Education Requirements: High school diploma or equivalent 3-5 years in a member service-oriented position or one (1) year as an MSC l or personal banker, preferably within credit union operations working in such departments as New Accounts. IRA's, Lending. ATM, etc. Good understanding of Credit Union services and products Experience processing home equity line of credit and cross-selling credit union services Notary Services Desired certifications in the following areas: Certified IRA Specialist NMLS Other Skills and Abilities: Excellent verbal and written skills Excellent interpersonal and customer service skills Excellent time management skills Ability to identify member opportunities for financial improvement, communicate recommendations, and provide support Ability to make sound judgments Ability to organize and prioritize tasks while maintaining detailed, accurate records Ability to maintain a professional image Proficient math skills Proficient with Microsoft Office Suite Bilingual (Spanish/English) preferred Consistent attendance Foothill Credit Union is an Equal Opportunity Employer. It does not discriminate against any team member or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, intersectionality, status as a veteran, and basis of disability or any other federal, state, or local protected class. Salary Description $21.13 - $31.69

Credit Union West has been named a ‘Top Company to Work for in Arizona' for the 12th year in a row (2013-2024)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction. Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following: Full-time employees receive 100% paid health, dental & vision insurance Earn incentives up to 15%, depending on position 401K plan with employer matching funds up to 5% Profit Sharing Tuition reimbursement Gym membership reimbursement Paid time off for holidays, vacation, and sick days Credit Union West membership and discounts Be part of our award-winning team! POSITION SUMMARY Enhances the quality of life for our members by embracing the organization's mission and core values. This frontline, member-facing position will provide an industry leading member service experience. Provides consultative conversations and sound financial advice for our members through the development and expansion of new and existing relationships. This universal sales position supports teller operations, new accounts, account maintenance and consumer loan applications and funding. All duties will primarily be performed at the individuals home branch. However, they must also be prepared to provide onsite support to other branch locations as needed. ESSENTIAL FUNCTIONS & RESPONSIBILITIES • Teller Activities - Efficiently and accurately processes transactions in a friendly manner. Observe context and conversational cues and clues to identify product and service solutions to needs that are presented or emerging. Maintains proper security controls and uses sound judgment to place check holds. Asks questions and maintains knowledge regarding elder abuse and other scams to prevent frontline financial fraud. Responsible for individual cash drawer balancing and assisting with daily branch balancing activities. Encourages members to adopt digital services. • New Account and Member Maintenance - Opens, maintains and closes a wide variety of membership accounts including but not limited to savings, checking, certificate, and retirement accounts. Provides proactive and timely follow up. Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance. Assists members through digital channels such as phone, and email, ensuring professional communication through all channels. Establishes member relationships by ensuring responsiveness and regular follow up and encourages member adoption of digital services. • Sales and Service - Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Meets or exceeds sales and production objectives by handling member requests, identifying needs and making recommendations. Responsible for application processing and funding of consumer loans including personal, credit cards, and auto. Solicits a variety of peace-of-mind ancillary products associated with loans. Accurately completes loan and title documents. Participates in outbound calling campaigns as needed. • Performs other duties as assigned. QUALIFICATIONS & REQUIREMENTS EDUCATION: A high school diploma or G.E.D. EXPERIENCE: A minimum of 0-1 year of customer service experience, preferably in a financial institution. Ability to work shifts between the hours of Monday - Saturday 8am to 6pm. Bilingual preferred. SKILLS & COMPETENCIES • Live the mission, vision, and core values of the credit union. • Thorough knowledge and understanding of organization's Employee Handbook. • Able to communicate effectively and tactfully with employees and members both orally and in writing. • Demonstrate critical thinking and being self-reliant to better analyze and solve problems. • Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees. • Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom). • Thorough knowledge and understanding of organization's Employee Handbook and policies. • Must demonstrate functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.