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Travel specialist skills for your resume and career

Updated January 8, 2025

3 min read

Quoted expert

Diane Petras

Below we've compiled a list of the most critical travel specialist skills. We ranked the top skills for travel specialists based on the percentage of resumes they appeared on. For example, 23.2% of travel specialist resumes contained reservations as a skill. Continue reading to find out what skills a travel specialist needs to be successful in the workplace.

15 travel specialist skills for your resume and career

1. Reservations

Here's how travel specialists use reservations:

Managed domestic and international corporate travel (Becton-Dickinson Pharmaceuticals, American Social Health Association) utilizing Amadeus reservations system.
Audited travel reservations and expense reports identifying policy violations and /or potential fraudulent activity, and escalate as necessary.

2. Booking

Here's how travel specialists use booking:

Performed every role from booking hotel/transportation/dining/convention/translation services for a primarily Japanese clientele.
Utilized GDS, Apollo, and Leisure Booking systems and provided international and domestic air, car, and hotel arrangements.

3. Hotel Reservations

Hotel Reservations may be required for clients or high-level management staff members. To make these reservations, the caller must have all necessary information prepared: the client's name, the length of stay, the preferred room (if requested), and any additional amenities that may be requested by the client or guest.

Here's how travel specialists use hotel reservations:

Use computerized reservation system to process payments, book transportation and hotel reservations and print required documentation for customer.
Booked transportation and hotel reservations, for individuals and groups, traveling domestically and internationally.

4. Customer Issues

Here's how travel specialists use customer issues:

Worked closely with Team Leads and Managers to resolve escalated customer issues.
Achieved Operational Excellence in the absence of management including escalated customer issues and completing daily resolutions arising within the office.

5. Travel Authorizations

Here's how travel specialists use travel authorizations:

Utilized E2 travel management tool to access travel authorizations and assist the travel management center in end-of-month billing procedures.
Processed travel authorizations and supporting documentation for non-contract carrier verification and customer service issue resolution.

6. Expense Reports

Here's how travel specialists use expense reports:

Prepared internal monthly expense reports and providing recommendations for alternative methods and sources for more effective and cost effectiveness.
Audited and validated expense documentation; solely responsible for auditing executive and senior management expense reports.

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7. GDS

Here's how travel specialists use gds:

Completed a 5-week comprehensive training course covering Galileo GDS and all major US airport codes.
Assisted with rail, hotel and rental car reservation utilizing the Sabre GDS system.

8. Corporate Travel

Corporate travel is any trip embarked upon by a business owner or employee for the sake of the business. When employees or employers travel and the trip is all about the business, it's called corporate travel, and most companies have corporate travel management in place to organize these trips and make them successful for the company.

Here's how travel specialists use corporate travel:

Arranged travel requests for validity and adherence to corporate travel policies and procedures and completeness of paperwork.
Plan and Implement Corporate travel arrangements with multiple destinations for Domestic and International travel.

9. DTS

Here's how travel specialists use dts:

Conduct monthly centrally billed account (CBA) reconciliation in DTS.
Provided project management support DTS and TOPS.

10. Ground Transportation

Ground transportation is land transportation and not sea or air transportation. Ground transportation is associated with airports and passenger moving and describes the public and private movement of passengers and goods using ground vehicle.

Here's how travel specialists use ground transportation:

Specialized in Travel arrangements such as hotel, flights, and ground transportation for claimants that lived out of state.
Handled international and domestic air travel arrangements for the Key account including hotel, and ground transportation.

11. Travel Vouchers

Here's how travel specialists use travel vouchers:

Created Reconciliation Worksheets for corrections to travel vouchers.
Performed quality assurance review for travel vouchers.

12. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how travel specialists use credit card:

Utilized Concur software to provide credit card expense reconciliation reports to senior management.
Company credit card reconciliation statements weekly.

13. Defense Travel System

Here's how travel specialists use defense travel system:

Serve as the Financial Defense Travel System Administrator subject matter expert.
Key Accomplishments In this short time; became the go to administrative specialist for all Defense Travel System related issues.

14. Travel Industry

Here's how travel specialists use travel industry:

Generate new accounts in the student educational travel industry via telemarketing sales.
Generated new accounts in the student educational travel industry by telephone.

15. Inbound Calls

Here's how travel specialists use inbound calls:

Answered inbound calls for Travel Concierge desk, created customized travel itineraries for clients and maintained customer files.
Answer inbound calls from corporate clients.

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What skills help Travel Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young travel specialists need?

Diane Petras

CTIE, president, The Travel Institute

The good news for young graduates considering their career options is that anyone can become a travel agent. That said, the foundation for being a successful travel professional and trusted advisor is a combination of soft and hard skills. It's a combination of knowing market specifics and how to access and secure the best value for your travelers while also understanding personal needs, communicating value, being ethical, and building trusting relationships, all while taking the client through the decision process and finalizing the sale.

Do you want to know more?

List of travel specialist skills to add to your resume

The most important skills for a travel specialist resume and required skills for a travel specialist to have include:

Reservations
Booking
Hotel Reservations
Customer Issues
Travel Authorizations
Expense Reports
GDS
Corporate Travel
DTS
Ground Transportation
Travel Vouchers
Credit Card
Defense Travel System
Travel Industry
Inbound Calls
Travel Support
Travel Policy

Apollo
Travel Regulations
Airline Tickets
Financial Considerations
International Travel Arrangements
Customer Inquiries
Foreign Travel
Business Travel
Travel Orders
Rental Cars
Airline Reservations
Travel Services
Group Travel
Amadeus
AAA
Vacation Packages
Travel Expenses

Leisure Travel
VIP
Customer Complaints
Reservation System
LMS
Air Travel
Corporate Clients
FTR
Travel Reservations
Product Knowledge
Car Reservations
Amex
Book Travel
Worldspan
Domestic Travel

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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