Trek Bicycle jobs in Madison, WI - 20 jobs

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Location WI Distribution Center Job Description Trek Bicycle is looking to hire warehouse pros! Trek is a lifestyle bicycle brand which takes a different approach to distribution and its team. With no overnight shift operations and no weekend shifts, we understand the value of your time and the balance one needs in life. We service our customers with the highest level of care and approach our business with the same level of care. We want someone who can embrace fun while understanding the importance of delivering the highest level of performance on a consistent basis. If Trek sounds like a company that fits your style and would like a seat on the awesome bus that is Trek - please read on because we would love to hear from you! We are looking for hard working, dependable, and enthusiastic individuals to join our team and help us transform the world, the bicycle, and have a blast while doing it! The seasonal role will last from date of hire through October based on the needs of the business. High performing seasonal warehouse associates have the potential to be offered permanent roles. Hours: Full Time: Monday - Friday 12-8p Pay: $18 per hour Start Date would be: 2/3/26 Warehouse Job Duties: * Pick, Pack & Ship * Unload trucks and receive merchandise. * Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; complying with procedures; rules and regulations. * Restock materials. * Willingness to cross train in multiple departments. * Maintains quality service by following organization standards. Experience/Qualifications: * Ability to lift, carry, push or pull medium weights, up to 50 lbs throughout whole shift * Documentation Skills * Previous warehousing, shipping, receiving experience a plus * Inventory control * Forklift Experience is a plus Trek Benefits: * Flexible and fun company culture * Competitive health care * PPO & HDHP medical plan options, Dental insurance, Vision insurance * Flexible Spending Accounts (FSA) * Free life insurance & optional term life insurance * Competitive vacation package * 401(k) with match and Employee Stock Ownership Plans (ESOP) * 12 weeks of maternity leave with 100% pay * Flexible holiday schedule - 10 company holidays * Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) * Employee discounts on all product * Deep partner retail discounts We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Description About Trek Trek is a global leader in the design and manufacture of bicycles and related products, committed to creating products we love and taking care of our customers. We value innovative ideas from anywhere, positive energy, and turning ideas into reality-fast. Why This Role Exists Trek's cost recovery program protects our customers and our business by recouping costs tied to warranty claims and non‑conforming material (NCM). This role leads the program end‑to‑end-owning supplier claims management, driving recovery performance, and partnering cross‑functionally to reduce the cost of quality. Key Responsibilities * Own supplier claims management: Review/adjudicate claims, compile supporting evidence, and follow through with suppliers until resolution. * Publish recovery performance: Build and distribute monthly recovery metrics to internal and external stakeholders; coach teams against the data. * Grow recovery outcomes: Define and execute a recovery growth plan that increases recovery % and expands coverage across new and existing suppliers. * Resolve NCM rapidly: Coordinate with Quality to move issues to closure quickly and keep product flowing; ensure documentation supports recovery. * Drive cost‑down opportunities: Partner with Product Quality Engineers and suppliers to identify systemic improvements and track realized savings. * Set expectations & measure: Establish clear goals and scorecards; monitor supplier performance and escalate when targets are missed. * Formalize Warranty Agreements: Create and maintain supplier warranty agreements that enable consistent, friction‑free claim resolution. * Improve claim accuracy: Work cross‑functionally with Customer Service and Field Quality to prevent errors in claim cost, detail, and routing. Qualifications * Education/Experience: Bachelor's degree (or equivalent experience) plus 5+ years in Supply Chain or related functions and 5+ years of people leadership. * Systems & analytics: Proficiency with ERP (JDE, SAP, Oracle), Excel, and BI tools (e.g., Power BI); strong data querying and statistical analysis skills. * Leadership & communication: Proven ability to lead cross‑functional programs, manage multiple complex initiatives, and communicate clearly at all levels. * Domain familiarity (preferred): Experience with warranty claim processes and supplier chargebacks; bike/components industry knowledge is a plus. Success Metrics * Supplier cost recovery rate (% of eligible dollars recovered) * Average days to close claims; aging of unresolved claims * Claim accuracy * Warranty cost reduction * Supplier performance scorecards Trek Benefits: * Flexible and fun company culture * Competitive health care * PPO & HDHP medical plan options, Dental insurance, Vision insurance * Flexible Spending Accounts (FSA) * Free life insurance & optional term life insurance * Competitive vacation package * 401(k) with match and Employee Stock Ownership Plans (ESOP) * 12 weeks of maternity leave with 100% pay * Flexible holiday schedule - 10 company holidays * Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) * Employee discounts on all product * Deep partner retail discounts We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job LocationTrek Store Madison West Summary Job Description The Production Technician is one of the key roles in the Service Department of our bike shops, as no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving. With this position, previous bicycle service, bike shop and or cycling industry experience is required. While our culture is to forever train and improve, this individual knows their way around a bicycle. What you'll experience on the job: Service and maintain customers' bikes to ensure their best day on the trail Assembly of bikes that are sold in store Working with a team of technicians to grow and learn Access to a full complement of the industry's best tools Potential for paid travel to other US based Trek Stores What you'll bring to the team Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days Top-notch communication skills Impressive attention to detail and a love for tinkering ‘til you figure it out Eagerness to learn the ins and outs of servicing bicycles A desire to continually learn proper service methods and new technologies Trek Benefits • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Paid company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job LocationWI Distribution CenterJob Description Trek Bicycle is looking for a distribution pro! A leader who knows how to have fun, work hard, and make a difference. Trek is a lifestyle bicycle brand which takes a different approach to distribution and its team. We are seeking a leader who can embrace fun while understanding the importance of delivering the highest level of performance on a consistent basis. If Trek sounds like a company that fits your style, please read on because we would love to hear from you! Trek is hiring a distribution Operations Manager in our parts and accessories (P&A) department. The operations manager is responsible for leading two departments within the DC. They have responsibility overseeing daily operations that include picking and packing orders, shipping, receiving, restocking, stow, and quality control. The operations manager must be able to communicate, collaborate, and work well across teams in a multi-discipline organization. The ideal candidate must be developmentally focused, have high energy/drive, be a critical thinker, thrive in a fast-paced work environment, demonstrate strong communication and technical problem-solving skills, be able to work independently, and have fun while working for the greatest bike company on earth! Operations Manager Position responsibilities: Ability to lead a team of 40+ employees and as many as 70+ employees during peak production Hire and develop a world class team Build leadership bench strength and meet site KPI's through consistent coaching and development Responsible for the overall safety, quality, and performance of all inbound and outbound accessories operations Create and facilitate a positive experience for your direct reports Model continuous improvement and lean methodologies Accurately manage inventory; identify and resolve issues through root cause analysis Position requirements: Bachelor's degree with 3+ years of experience leading a team Continuous Improvement/Lean Six Sigma experience Experience supervising and leading direct reports to achieve complex goals Advanced Excel and Microsoft Suite experience Lift and move items of up to 50 lbs. Standing/walking continually throughout shift (average of 5 miles per day) Trek Benefits: • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Flexible holiday schedule - 10 company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job LocationTrek Store Madison West Summary Job Description As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow and production, staffing of mechanics, and Key Performance Indicators to ensure every customer has the best experience. You'll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature hospitality. That means you'll need to be a great communicator and leader who knows how to get the best out of your colleagues. You'll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, service deadlines, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop. This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You'll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop's needs so both the service and sales teams are set up for success. What you'll bring to the team A positive, pitch-right-in attitude and motivation to help every customer find what they need Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days Great leadership skills and the ability to motivate and develop future leaders Ability to plan effectively and stay a step ahead of your shop's needs 3+ years of bicycle service center experience A commitment to delivering the best possible experience for every customer An active learning engine and willingness to attend Trek Service classes in Waterloo, WI Proactive approach to staying up to date on industry changes and trends Trek Benefits • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Paid company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job LocationMansion Hill InnJob Description The Mansion: The Mansion Hill Inn invites you to join a trailblazing movement in hospitality. Nestled in the heart of Madison's Mansion Hill district, our inn alchemizes luxury lodging and historic splendor to create an unforgettable retreat for our guests. Behind our award-winning operation is a diverse team of truly accommodating folks cocreating a legacy of authentic hospitality at MHI. We believe that hospitality is the ageless art of and approach our work as an act of creative collaboration deeply rooted in our care for one another, our guests, and our community. The Role: As a Guest Services Associate, you bring the vision of meaningful hospitality to the fabric of everyday operations at the Mansion. Our Guest Services Associates embody their love of service by being wholly present for each of our guests. They have a talent for anticipating guest needs and providing skillful, prompt assistance. First-rate lodging ceases to be just about enjoying luxurious amenities after being held in the care of one of our exceptional innkeepers. By joining our team of gracious hosts, you would be responsible for the following tasks. Provide and clean up breakfast service Oversee the cleanliness of the inn's common areas Assist with housekeeping and inspect rooms Maintain reservation records using hotel software Use hospitality software to create and modify bookings Check guests in and out Provide active service throughout shift (this will include lifting objects up to 25 pounds) Assisting with luggage and valet cars Respond to inquiries over the phone and via email Keep a working knowledge of the bar menu Offer recommendations to local bars, restaurants, and venues in the Madison area The Strengths: These are some of the qualities we look for in an innkeeper Compassion promotes authentic hospitality. Excellent communication is the foundation of completing all other tasks in our operation successfully. Attention to detail helps maintain the Mansion in impeccable condition. Leadership within the role ensures that everyone assumes responsibility for their tasks and promotes fair distribution of work among the team. Creative problem-solving allows issues to be effectively resolved or passed onto the right resources. Adaptability makes it possible to meet daily changing demands. Curiosity promotes openness to hearing new ideas and receiving constructive feedback. Interpersonal charity allows misunderstandings to be resolved with ease and goodwill, leading to safe and positive relations among team members. Radical empathy ensures that all guests are treated with the same standards of affinity and respect. Compensation $20 hour The Schedule We are currently seeking flexible part-time Guest Services Associates. Rotating weekend and evening availability upon request. Trek Benefits: • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Flexible holiday schedule - 10 company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Description Position Description: We are looking for a passionate cyclist to lead our Road bike team who will report to the VP of Product. This person will define the vision of our Road, Gravel, and Triathlon products that our riders and retailers love. This dream job manages all of the Road business, from strategy and conception through design, development, and product launch. In addition, this position will lead varying activities that support the Road bike business as a whole. Beyond leadership of the Road category, this role will also direct and manage Trek's premium custom bike program - Project One, including defining the program design, product offering, and overall customer experience. What you'll be doing: Defining the Vision for the Global Road, Gravel, and Triathlon Bike Business at Trek Bicycles Directly Managing a Group of product managers and being the Leader of the broader development group. Oversee development of Amazing Road Bike Products within sub-categories by establishing key targets for product positioning, performance parameters, functionality and cost. Define product specifications, establish milestones, and manage quality assurance activities for a cross-functional development team Define success metrics for new projects and track the performance of existing products to ensure the team is moving towards defined goals. Organize and plan details for multiple projects and make timely and quick decisions in order to meet project deadlines. Manage daily actions of the development team as well as drive design efforts (internal or external) so that the vision for the line is accurately executed. Other duties include market research, sales analysis etc. An understanding of creation and maintenance of the entire Product Line, including SKU information, Bike Model BOM's, preliminary forecasting, cost targets and key features/benefits. Maintain line logic that will result in the product line meeting targets for simplicity and business growth using market feedback along with sales and production data. Travel to partners, tradeshows, dealers, ride research, and consumer events to research and track market trends. (5-7 trips per year) What you'll bring to the profession: Bicycle industry experience required and prior leadership experience This individual must have a demonstrated work history of team collaboration and the ability to make their teammates excel. Successful candidate must be able to separate what they think versus what is needed by the market. Must be able to communicate clearly and effectively at all levels of organization. Display strong organizational skills and be able to handle multiple tasks and manage priorities in a focused but flexible manner. Must have great attention for detail Display strong Mechanical understanding with bikes Possess a love for all things Cycling Be able to present in front of varying groups of all sizes. And have a good understanding of how to use Powerpoint to communicate at an executive level. Trek Benefits: • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Flexible holiday schedule - 10 company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Description Trek is looking for seasoned bikes mechanics to support either our Project One Factory at our HQ in Waterloo or our Red Barn Refresh program at our Distribution Center in Johnson Creek. These are full-time bicycle mechanic opportunities that are not customer facing and not in a retail environment. Instead, you will be wrenching on bikes full time with some of the best mechanics in the country while helping to get more people on bikes every day! At the Trek Performance factory, we build the customers' dream bikes that inspire adventure, freedom, and the sheer joy of the ride. You'll play a key role in ensuring every bike meets our high standards for speed and quality. We're all about precision - you'll be responsible for assembling, tuning, and adjusting bikes with flawless accuracy. In the role, you will have the opportunity to work on both Project One custom bikes and built-to-stock Trek bikes. At Red Barn, we build refurbished bikes that inspire adventure, freedom, and the sheer joy of the ride. You will not only have the opportunity to work on older model Trek bikes, but you will also get to build high-end road bikes, Rails, and Project One bikes. What you'll bring to the team: 2+ years of hands-on experience assembling a wide range of bikes-from kids' bikes to top-of-the-line mountain, road, and e-bikes. A self-starter mentality with a passion for teamwork and a positive attitude that lifts up those around you. A dedication to delivering awesome hospitality-listening, caring, and always being ready to help, no matter how busy the day gets. An eye for detail and a love for finding solutions-whether it's troubleshooting or fine-tuning a bike until it's perfect. A hunger to keep learning, growing your skills, and staying up to date on the latest technologies and service techniques. Bike shop or bike assembly experience Areas you'll own: Completing the final assembly, tuning, and adjustment of a full spectrum of bikes. Troubleshooting and updating e-bike systems and software. Stepping in wherever needed to help us meet our goals and deliver outstanding service. Your schedule: Monday to Friday Compensation: $20 - $30 per hour based on technical experience level. Relocation package available based on location Trek Benefits: • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Flexible holiday schedule - 10 company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! The Trek eCommerce team welcomes our customers to the best online bike shop in the world, trekbikes.com. We are seeking a dedicated and enthusiastic individual to demonstrate exceptional hospitality in the e-commerce space. Our ideal candidate is passionate about helping people achieve their goals, finding solutions for our customers, and takes pride in celebrating the success of others. What you'll be doing: * Acts as a resource for customers and retailers regarding product and technical questions with the right amount of empathy and urgency. * Help customers choose the right bikes, accessories, and other Trek products to ensure an awesome biking experience. * Assist customers via email, phone, live chat, or video within expected standards. * Partner with shops to create awesome solutions for riders. * Continuously learn and suggest process improvements to enhance our hospitality. * Communicate with Product Managers to give customer feedback and understand Trek products. * Utilize databases and resources to research and resolve consumer inquiries. * This job description may not cover or contain all the activities, duties, or responsibilities that are required of a team member. Responsibilities and activities may change at any time. What you'll bring to the profession: * Love all things bikes and cycling. * Excellent hospitality and communication skills through phones and online chat. * Technical understanding of bicycles and bicycle repair. * Comfortable working with multiple computer programs and applications. * Must be able to build and maintain strong relationships. * Strong desire to contribute to an outstanding customer service organization within the bicycle industry. * Internet Speed: At least 100 MBs download and upload speeds. * Looking to support weekends while still giving two days off in a row. Schedules could be Sunday - Thursday, Tuesday - Saturday, Wednesday- Sunday, or Thursday-Monday; 6:00am-3:00pm, 9:00am to 6:00pm, 1pm-10pm all CST. Trek Benefits: * Flexible and fun company culture * Competitive health care * PPO & HDHP medical plan options, Dental insurance, Vision insurance * Flexible Spending Accounts (FSA) * Free life insurance & optional term life insurance * Competitive vacation package * 401(k) with match and Employee Stock Ownership Plans (ESOP) * 12 weeks of maternity leave with 100% pay * Flexible holiday schedule - 10 company holidays * Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) * Employee discounts on all product * Deep partner retail discounts We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job LocationWI Distribution CenterJob Description As the Distribution General Manager, you'll lead operations at our flagship distribution center in Johnson Creek, WI. You'll be responsible for the full scope of warehouse operations-from P&L ownership and safety to team development and carrier relationships. This is a high-impact leadership role where you'll shape culture, drive performance, and help deliver the best bikes in the world to customers everywhere. Facility Size: 250,000 sq. ft. Reports to: Director of Distribution and Delivery Team: 80+ employees, including 3 Operations Managers, 6 Team Leads, and an Assistant GM What You'll Do Own and manage site-level P&L and operational performance Lead and inspire a team of salaried and hourly employees across multiple departments Exceed KPIs in service, cost, safety, quality, and team culture Champion a safety-first mindset and implement best-in-class protocols Foster a customer-first culture across all operations Drive hiring, training, and retention strategies that build a high-performing team Build strong relationships with internal stakeholders and external partners Lead with a continuous improvement mindset using Lean principles Ensure inventory accuracy and operational integrity Coach and develop leaders to grow within the organization What You Bring Bachelor's degree required 5+ years of experience in warehouse or distribution center leadership Proven success managing both hourly and salaried teams Strong background in: ERP/WMS systems (e.g., Manhattan, Oracle, Blue Yonder, SAP) TMS systems (e.g., Proship, E2Open, 3G) LMS systems (e.g., Easy Metrics, TZA) Experience with full P&L responsibility and volume forecasting Deep understanding of Lean methodologies and continuous improvement Advanced Excel and Microsoft Office skills Knowledge of LTL and parcel shipping industries High energy, strong communication skills, and a passion for developing people Why Trek? A culture that values people, purpose, and performance A leadership team that supports autonomy and innovation A company that believes work should be fun, fulfilling, and impactful The chance to be part of something bigger-changing the world by getting more people on bikes Ready to lead with purpose and ride with the best? Apply now and take your seat on the Trek bus. We can't wait to meet you. Trek Benefits: • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Flexible holiday schedule - 10 company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job LocationWI Distribution CenterJob Description Trek Bicycle is looking to hire warehouse pros! Trek is a lifestyle bicycle brand which takes a different approach to distribution and its team. With no overnight shift operations and no weekend shifts, we understand the value of your time and the balance one needs in life. We service our customers with the highest level of care and approach our business with the same level of care. We want someone who can embrace fun while understanding the importance of delivering the highest level of performance on a consistent basis. If Trek sounds like a company that fits your style and would like a seat on the awesome bus that is Trek - please read on because we would love to hear from you! We are looking for hard working, dependable, and enthusiastic individuals to join our team and help us transform the world, the bicycle, and have a blast while doing it! The seasonal role will last from date of hire through October based on the needs of the business. High performing seasonal warehouse associates have the potential to be offered permanent roles. Hours: Full Time: Monday - Friday 12-8p Pay: $18 per hour Start Date would be: 2/3/26 Warehouse Job Duties: Pick, Pack & Ship Unload trucks and receive merchandise. Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; complying with procedures; rules and regulations. Restock materials. Willingness to cross train in multiple departments. Maintains quality service by following organization standards. Experience/Qualifications: Ability to lift, carry, push or pull medium weights, up to 50 lbs throughout whole shift Documentation Skills Previous warehousing, shipping, receiving experience a plus Inventory control Forklift Experience is a plus Trek Benefits: • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Flexible holiday schedule - 10 company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Description About Trek Trek is a global leader in the design and manufacture of bicycles and related products, committed to creating products we love and taking care of our customers. We value innovative ideas from anywhere, positive energy, and turning ideas into reality-fast. Why This Role Exists Trek's cost recovery program protects our customers and our business by recouping costs tied to warranty claims and non‑conforming material (NCM). This role leads the program end‑to‑end-owning supplier claims management, driving recovery performance, and partnering cross‑functionally to reduce the cost of quality. Key Responsibilities Own supplier claims management: Review/adjudicate claims, compile supporting evidence, and follow through with suppliers until resolution. Publish recovery performance: Build and distribute monthly recovery metrics to internal and external stakeholders; coach teams against the data. Grow recovery outcomes: Define and execute a recovery growth plan that increases recovery % and expands coverage across new and existing suppliers. Resolve NCM rapidly: Coordinate with Quality to move issues to closure quickly and keep product flowing; ensure documentation supports recovery. Drive cost‑down opportunities: Partner with Product Quality Engineers and suppliers to identify systemic improvements and track realized savings. Set expectations & measure: Establish clear goals and scorecards; monitor supplier performance and escalate when targets are missed. Formalize Warranty Agreements: Create and maintain supplier warranty agreements that enable consistent, friction‑free claim resolution. Improve claim accuracy: Work cross‑functionally with Customer Service and Field Quality to prevent errors in claim cost, detail, and routing. Qualifications Education/Experience: Bachelor's degree (or equivalent experience) plus 5+ years in Supply Chain or related functions and 5+ years of people leadership. Systems & analytics: Proficiency with ERP (JDE, SAP, Oracle), Excel, and BI tools (e.g., Power BI); strong data querying and statistical analysis skills. Leadership & communication: Proven ability to lead cross‑functional programs, manage multiple complex initiatives, and communicate clearly at all levels. Domain familiarity (preferred): Experience with warranty claim processes and supplier chargebacks; bike/components industry knowledge is a plus. Success Metrics Supplier cost recovery rate (% of eligible dollars recovered) Average days to close claims; aging of unresolved claims Claim accuracy Warranty cost reduction Supplier performance scorecards Trek Benefits: • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Flexible holiday schedule - 10 company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Description Trek is looking for seasoned bikes mechanics to support either our Project One Factory at our HQ in Waterloo or our Red Barn Refresh program at our Distribution Center in Johnson Creek. These are full-time bicycle mechanic opportunities that are not customer facing and not in a retail environment. Instead, you will be wrenching on bikes full time with some of the best mechanics in the country while helping to get more people on bikes every day! At the Trek Performance factory, we build the customers' dream bikes that inspire adventure, freedom, and the sheer joy of the ride. You'll play a key role in ensuring every bike meets our high standards for speed and quality. We're all about precision - you'll be responsible for assembling, tuning, and adjusting bikes with flawless accuracy. In the role, you will have the opportunity to work on both Project One custom bikes and built-to-stock Trek bikes. At Red Barn, we build refurbished bikes that inspire adventure, freedom, and the sheer joy of the ride. You will not only have the opportunity to work on older model Trek bikes, but you will also get to build high-end road bikes, Rails, and Project One bikes. What you'll bring to the team: * 2+ years of hands-on experience assembling a wide range of bikes-from kids' bikes to top-of-the-line mountain, road, and e-bikes. * A self-starter mentality with a passion for teamwork and a positive attitude that lifts up those around you. * A dedication to delivering awesome hospitality-listening, caring, and always being ready to help, no matter how busy the day gets. * An eye for detail and a love for finding solutions-whether it's troubleshooting or fine-tuning a bike until it's perfect. * A hunger to keep learning, growing your skills, and staying up to date on the latest technologies and service techniques. * Bike shop or bike assembly experience Areas you'll own: * Completing the final assembly, tuning, and adjustment of a full spectrum of bikes. * Troubleshooting and updating e-bike systems and software. * Stepping in wherever needed to help us meet our goals and deliver outstanding service. Your schedule: * Monday to Friday Compensation: * $20 - $30 per hour based on technical experience level. * Relocation package available based on location Trek Benefits: * Flexible and fun company culture * Competitive health care * PPO & HDHP medical plan options, Dental insurance, Vision insurance * Flexible Spending Accounts (FSA) * Free life insurance & optional term life insurance * Competitive vacation package * 401(k) with match and Employee Stock Ownership Plans (ESOP) * 12 weeks of maternity leave with 100% pay * Flexible holiday schedule - 10 company holidays * Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) * Employee discounts on all product * Deep partner retail discounts We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Location WI Distribution Center Job Description Trek Bicycle is looking for a distribution pro! A leader who knows how to have fun, work hard, and make a difference. Trek is a lifestyle bicycle brand which takes a different approach to distribution and its team. We are seeking a leader who can embrace fun while understanding the importance of delivering the highest level of performance on a consistent basis. If Trek sounds like a company that fits your style, please read on because we would love to hear from you! Trek is hiring a distribution Operations Manager in our parts and accessories (P&A) department. The operations manager is responsible for leading two departments within the DC. They have responsibility overseeing daily operations that include picking and packing orders, shipping, receiving, restocking, stow, and quality control. The operations manager must be able to communicate, collaborate, and work well across teams in a multi-discipline organization. The ideal candidate must be developmentally focused, have high energy/drive, be a critical thinker, thrive in a fast-paced work environment, demonstrate strong communication and technical problem-solving skills, be able to work independently, and have fun while working for the greatest bike company on earth! Operations Manager Position responsibilities: * Ability to lead a team of 40+ employees and as many as 70+ employees during peak production * Hire and develop a world class team * Build leadership bench strength and meet site KPI's through consistent coaching and development * Responsible for the overall safety, quality, and performance of all inbound and outbound accessories operations * Create and facilitate a positive experience for your direct reports * Model continuous improvement and lean methodologies * Accurately manage inventory; identify and resolve issues through root cause analysis Position requirements: * Bachelor's degree with 3+ years of experience leading a team * Continuous Improvement/Lean Six Sigma experience * Experience supervising and leading direct reports to achieve complex goals * Advanced Excel and Microsoft Suite experience * Lift and move items of up to 50 lbs. * Standing/walking continually throughout shift (average of 5 miles per day) Trek Benefits: * Flexible and fun company culture * Competitive health care * PPO & HDHP medical plan options, Dental insurance, Vision insurance * Flexible Spending Accounts (FSA) * Free life insurance & optional term life insurance * Competitive vacation package * 401(k) with match and Employee Stock Ownership Plans (ESOP) * 12 weeks of maternity leave with 100% pay * Flexible holiday schedule - 10 company holidays * Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) * Employee discounts on all product * Deep partner retail discounts We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Description Position Description: We are looking for a passionate cyclist to lead our Road bike team who will report to the VP of Product. This person will define the vision of our Road, Gravel, and Triathlon products that our riders and retailers love. This dream job manages all of the Road business, from strategy and conception through design, development, and product launch. In addition, this position will lead varying activities that support the Road bike business as a whole. Beyond leadership of the Road category, this role will also direct and manage Trek's premium custom bike program - Project One, including defining the program design, product offering, and overall customer experience. What you'll be doing: * Defining the Vision for the Global Road, Gravel, and Triathlon Bike Business at Trek Bicycles * Directly Managing a Group of product managers and being the Leader of the broader development group. * Oversee development of Amazing Road Bike Products within sub-categories by establishing key targets for product positioning, performance parameters, functionality and cost. * Define product specifications, establish milestones, and manage quality assurance activities for a cross-functional development team * Define success metrics for new projects and track the performance of existing products to ensure the team is moving towards defined goals. * Organize and plan details for multiple projects and make timely and quick decisions in order to meet project deadlines. Manage daily actions of the development team as well as drive design efforts (internal or external) so that the vision for the line is accurately executed. * Other duties include market research, sales analysis etc. * An understanding of creation and maintenance of the entire Product Line, including SKU information, Bike Model BOM's, preliminary forecasting, cost targets and key features/benefits. * Maintain line logic that will result in the product line meeting targets for simplicity and business growth using market feedback along with sales and production data. * Travel to partners, tradeshows, dealers, ride research, and consumer events to research and track market trends. (5-7 trips per year) What you'll bring to the profession: * Bicycle industry experience required and prior leadership experience * This individual must have a demonstrated work history of team collaboration and the ability to make their teammates excel. * Successful candidate must be able to separate what they think versus what is needed by the market. * Must be able to communicate clearly and effectively at all levels of organization. * Display strong organizational skills and be able to handle multiple tasks and manage priorities in a focused but flexible manner. * Must have great attention for detail * Display strong Mechanical understanding with bikes * Possess a love for all things Cycling * Be able to present in front of varying groups of all sizes. And have a good understanding of how to use Powerpoint to communicate at an executive level. Trek Benefits: * Flexible and fun company culture * Competitive health care * PPO & HDHP medical plan options, Dental insurance, Vision insurance * Flexible Spending Accounts (FSA) * Free life insurance & optional term life insurance * Competitive vacation package * 401(k) with match and Employee Stock Ownership Plans (ESOP) * 12 weeks of maternity leave with 100% pay * Flexible holiday schedule - 10 company holidays * Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) * Employee discounts on all product * Deep partner retail discounts We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job LocationTrek Store Madison East Summary Job Description As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. You'll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature hospitality. That means you'll need to be a great communicator and leader who knows how to get the best out of your colleagues. You'll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop. This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You'll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop's needs so both the service and sales teams are set up for success. What you'll bring to the team A positive, pitch-right-in attitude and motivation to help every customer find what they need Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days Great leadership skills and the ability to motivate and develop future leaders Ability to plan effectively and stay a step ahead of your shop's needs 3+ years of bicycle service center experience A commitment to delivering the best possible experience for every customer An active learning engine and willingness to train others. Proactive approach to staying up to date on industry changes and trends Trek Benefits • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Paid company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Location WI Distribution Center Job Description As the Distribution General Manager, you'll lead operations at our flagship distribution center in Johnson Creek, WI. You'll be responsible for the full scope of warehouse operations-from P&L ownership and safety to team development and carrier relationships. This is a high-impact leadership role where you'll shape culture, drive performance, and help deliver the best bikes in the world to customers everywhere. Facility Size: 250,000 sq. ft. Reports to: Director of Distribution and Delivery Team: 80+ employees, including 3 Operations Managers, 6 Team Leads, and an Assistant GM What You'll Do * Own and manage site-level P&L and operational performance * Lead and inspire a team of salaried and hourly employees across multiple departments * Exceed KPIs in service, cost, safety, quality, and team culture * Champion a safety-first mindset and implement best-in-class protocols * Foster a customer-first culture across all operations * Drive hiring, training, and retention strategies that build a high-performing team * Build strong relationships with internal stakeholders and external partners * Lead with a continuous improvement mindset using Lean principles * Ensure inventory accuracy and operational integrity * Coach and develop leaders to grow within the organization What You Bring * Bachelor's degree required * 5+ years of experience in warehouse or distribution center leadership * Proven success managing both hourly and salaried teams * Strong background in: * ERP/WMS systems (e.g., Manhattan, Oracle, Blue Yonder, SAP) * TMS systems (e.g., Proship, E2Open, 3G) * LMS systems (e.g., Easy Metrics, TZA) * Experience with full P&L responsibility and volume forecasting * Deep understanding of Lean methodologies and continuous improvement * Advanced Excel and Microsoft Office skills * Knowledge of LTL and parcel shipping industries * High energy, strong communication skills, and a passion for developing people Why Trek? * A culture that values people, purpose, and performance * A leadership team that supports autonomy and innovation * A company that believes work should be fun, fulfilling, and impactful * The chance to be part of something bigger-changing the world by getting more people on bikes Ready to lead with purpose and ride with the best? Apply now and take your seat on the Trek bus. We can't wait to meet you. Trek Benefits: * Flexible and fun company culture * Competitive health care * PPO & HDHP medical plan options, Dental insurance, Vision insurance * Flexible Spending Accounts (FSA) * Free life insurance & optional term life insurance * Competitive vacation package * 401(k) with match and Employee Stock Ownership Plans (ESOP) * 12 weeks of maternity leave with 100% pay * Flexible holiday schedule - 10 company holidays * Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) * Employee discounts on all product * Deep partner retail discounts We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Location Trek Store Madison East Summary Job Description As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. You'll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature hospitality. That means you'll need to be a great communicator and leader who knows how to get the best out of your colleagues. You'll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop. This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You'll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop's needs so both the service and sales teams are set up for success. What you'll bring to the team * A positive, pitch-right-in attitude and motivation to help every customer find what they need * Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days * Great leadership skills and the ability to motivate and develop future leaders * Ability to plan effectively and stay a step ahead of your shop's needs * 3+ years of bicycle service center experience * A commitment to delivering the best possible experience for every customer * An active learning engine and willingness to train others. * Proactive approach to staying up to date on industry changes and trends Trek Benefits * Flexible and fun company culture * Competitive health care * PPO & HDHP medical plan options, Dental insurance, Vision insurance * Flexible Spending Accounts (FSA) * Free life insurance & optional term life insurance * Competitive vacation package * 401(k) with match and Employee Stock Ownership Plans (ESOP) * 12 weeks of maternity leave with 100% pay * Paid company holidays * Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) * Employee discounts on all product * Deep partner retail discounts We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Location Trek Store Madison West Summary Job Description As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow and production, staffing of mechanics, and Key Performance Indicators to ensure every customer has the best experience. You'll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature hospitality. That means you'll need to be a great communicator and leader who knows how to get the best out of your colleagues. You'll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, service deadlines, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop. This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You'll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop's needs so both the service and sales teams are set up for success. What you'll bring to the team * A positive, pitch-right-in attitude and motivation to help every customer find what they need * Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days * Great leadership skills and the ability to motivate and develop future leaders * Ability to plan effectively and stay a step ahead of your shop's needs * 3+ years of bicycle service center experience * A commitment to delivering the best possible experience for every customer * An active learning engine and willingness to attend Trek Service classes in Waterloo, WI * Proactive approach to staying up to date on industry changes and trends Trek Benefits * Flexible and fun company culture * Competitive health care * PPO & HDHP medical plan options, Dental insurance, Vision insurance * Flexible Spending Accounts (FSA) * Free life insurance & optional term life insurance * Competitive vacation package * 401(k) with match and Employee Stock Ownership Plans (ESOP) * 12 weeks of maternity leave with 100% pay * Paid company holidays * Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) * Employee discounts on all product * Deep partner retail discounts We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish