Trend Micro jobs

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Location: The ideal candidate will be located in Remote, Detroit, MI. Position Summary: Trend Micro is seeking a Senior Channel Solutions Engineer who is passionate about cybersecurity and AI-powered platforms, excels at enabling and empowering partners, and thrives in collaborative go-to-market environments. In this role, you will work closely with Channel leadership, Solutions Engineering, Product, Marketing, and Partner teams to strengthen our partner ecosystem, elevate partner technical capabilities, and drive joint customer success. As a trusted technical advisor to our partners, including MSSPs, GSIs, VARs, and strategic resellers, you will shape how they position, demonstrate, and deploy the platform with their customers. You will serve as the technical bridge between partner needs and platform capabilities, driving scalable adoption, shared revenue growth, and long-term advocacy across the channel ecosystem. We are looking for individuals who embody humility, hunger, and people-smart instincts. Successful candidates will bring energy into every interaction and excel at building trust with partner organizations. Responsibilities: Serve as the primary technical advisor for strategic channel partners, enabling them to evaluate, position, sell, and support our cybersecurity platform. Develop a deep understanding of partner business models, service offerings, and customer challenges to align platform capabilities with high-impact channel outcomes. Deliver impactful demos, presentations, and technical storytelling tailored to partner audiences, including SEs, practice leaders, and partner executives. Build and maintain trusted relationships with MSSPs, GSIs, resellers, and distributors to accelerate joint revenue and expand market reach. Represent the company as a technical evangelist at partner events, joint webinars, trainings, and channel-focused field engagements. Develop high-quality channel enablement content references, including architectures, playbooks, demo flows, videos, workshops, and training assets to scale partner readiness. Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to support channel-driven initiatives and ensure aligned execution. Provide insights to Product Management based on partner feedback, market needs, service-delivery gaps, and emerging cybersecurity trends. Support partner-led Proof of Concepts (POCs), ensuring partners can independently display measurable technical and business value. Maintain deep knowledge of platform capabilities, competitive positioning, upcoming enhancements, and cybersecurity best practices relevant to the channel. Travel within the U.S. for partner meetings, enablement sessions, joint customer engagements, and channel events. Preferred Qualifications: Bachelor's degree or equivalent experience in cybersecurity, AI, cloud, networking, systems engineering, or related fields. 5+ years of experience in Solutions Engineering, Channel Engineering, Partner Technical Enablement, or Technical Pre-Sales roles. Proven experience working with MSSPs, GSIs, resellers, or other channel organizations. Strong understanding of public cloud technologies (AWS, Azure, GCP). Broad technical acumen across cybersecurity, cloud architecture, networking, AI, risk visibility, and IT modernization. Experience designing/architecting solutions in on-premises, hybrid, and cloud-native environments. Excellent communication and presentation skills with experience training partner technical teams and executives. Demonstrated ability to deliver compelling demos and technical enablement programs. Ability to rapidly learn new technologies and adapt to a fast-evolving cybersecurity landscape. Bonus Qualifications: Experience in a fast-paced SaaS or cybersecurity startup ecosystem. Familiarity with XDR, SIEM, CSPM, CNAPP, MDR, or modern security posture technologies. Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell). Experience building partner solution offerings, runbooks, or service blueprints. Background in SOC operations, threat hunting, or incident response. Knowledge of compliance frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA). Strong technical storytelling skills-able to simplify complex concepts for diverse partner audiences. Passion for mentoring, training, and scaling technical knowledge across large partner ecosystems. Experience applying AI/ML or LLM/agentic AI to cybersecurity workflows or partner service delivery. Preferred Certifications: CISSP, CEH, CCSP, Security+, CySA+, CISM, CISA, or other ISACA certifications. AWS Solutions Architect, Azure Architect, or GCP Professional Cloud Architect. Kubernetes, DevOps, or Cloud Security specialization certifications. What Top Candidates Love About This Role: High-impact visibility across partners, customers, and internal leadership. Influence over how partners position and deliver the platform in the market. Frequent engagement with partners across technical, sales, and executive levels. Opportunity to shape channel strategy while working with cutting-edge cybersecurity and AI-powered technologies. A collaborative, humble, hungry, and smart team culture that values innovation and customer outcomes. Mission-driven work enabling partners to strengthen customer security posture and accelerate platform adoption at scale. What We Offer You: You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Here some of the top-rated benefits that employees enjoy today: Comprehensive health benefits and paid time off package Pre-partum, maternity, parental, medical leave and adoption assistance Mental Health Wellness Program & Annual Wellness Incentive 401(k) with company match Pet Insurance Collaborative and innovative culture We are committed to fostering a professional, respectful, and inclusive work environment that promotes collaboration and high performance. We value diverse backgrounds and perspectives and welcome candidates who bring unique strengths and experiences. If you're excited about this role and believe you can contribute and grow with us, we encourage you to apply. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). #LI-BM1 At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

Who we are. Platinum Technologies is a Northern Virginia based integrated solutions firm that specializes in Cybersecurity, Cloud and Digital Services to the Public Sector. Our team solves hard problems and helps our Mission Partners achieve their goals. If you are self-motivated, possess demonstrated learning agility, and are passionate about delivering high-quality work products - we want to hear from you. We lead with technical expertise, but that is just the tip of the iceberg - the ‘Why' matters. At Platinum, we don't hire people to do a job. We provide professional and leadership development to complement our self-motivated domain experts. Our teammates are dot-connecting leaders that operate in a mutually accountable environment to deliver thought leadership, expert technical analysis, and quality execution for our clients You.We are seeking a high energy results driven recruiter with experience supporting civilian and DoD programs. This individual will manage full-cycle recruiting for cleared and non-cleared positions, partner closely with leadership and hiring managers, and represent the company at job fairs and community recruiting events. The ideal candidate has a can-do attitude, thrives in a fast-paced environment, and understands the nuances of clearance-based hiring. Candidate must reside in Tampa, Florida What you get to do.•Manage full cycle recruiting for federal and DoD positions•Recruit for roles requiring Public Trust, Secret, TS, and TS/SCI clearances•Partner with hiring managers to understand job requirements and priorities•Source candidates through ATS pipelines, job boards, LinkedIn, referrals, and networking•Post and update job requisitions in the Applicant Tracking System (ATS)•Screen candidates and guide them through the process from first contact to offer acceptance•Coordinate and schedule interviews with hiring teams•Represent the company at job fairs, military transition events, and community recruiting events•Maintain accurate recruiting documentation and ensure compliance with federal and company standards•Provide regular updates on candidate pipelines and status to the recruiting lead. Required Skills.•Minimum 5 years of recruiting experience supporting federal civilian and/or DoD programs•Experience recruiting candidates with Public Trust through TS/SCI clearance levels•Must reside in the Tampa, Florida or surrounding areas•Proven ability to manage multiple requisitions and shifting priorities•Experience interacting with hiring managers and supporting their staffing needs•Proficiency with ATS systems and sourcing tools•Strong communication skills and ability to build rapport quickly•High energy, positive attitude, and strong attention to detail Why This Role MattersThis recruiter plays a critical role in ensuring mission success by delivering top talent to federal and DoD programs. You'll be trusted to operate independently while partnering closely with leadership to drive results.

PROFILE Provides strategic leadership and direction over Managed Services operations teams within a vertical, driving innovation, operational excellence, and business growth. The Director, Operations is accountable for fostering a culture of continuous improvement, data-driven decision making, financial achievement and talent development, while ensuring exceptional client engagement, retention, and expansion. JOB DUTIES AND RESPONSIBILITIES Operational Excellence, Innovation & Process Improvement * Champion a culture of operational excellence by continuously identifying, piloting, and scaling innovative technologies, automation, and best practices to enhance efficiency, service delivery, and customer experience. * Lead and implement process improvement initiatives (e.g., Lean, Six Sigma) to optimize workflows, reduce costs, and drive measurable improvements in performance and quality. * Regularly evaluate and refine operational procedures to ensure alignment with organizational objectives, industry trends, and evolving client needs. * Foster an environment that encourages creative problem-solving, cross-functional collaboration, and the adoption of new solutions to address business challenges. * Communicate market trends, competitive intelligence, and organizational needs to leadership. Data-Driven Management & Financial Accountability * Utilize data analytics and business intelligence tools to monitor key performance indicators, identify trends, and inform strategic decisions. * Integrate financial planning, forecasting, and P&L management into daily operations to achieve and exceed profitability targets, including gross margin expectations. * Oversee the production and review of financial reports, performance dashboards, and labor analysis to ensure transparency, accountability, and continuous improvement. * Drive gross margin health by proactively managing costs, optimizing resource allocation, and collaborating with internal stakeholders to support revenue growth and operational efficiency. Mentorship & Succession Planning * Develop and execute mentorship programs to nurture emerging leaders and build a robust leadership pipeline. * Take ownership of succession planning by identifying high-potential talent, creating development plans, and tracking promotion readiness. * Foster a collaborative, inclusive environment that encourages professional growth, cross-training, and knowledge sharing. Team & People Management * Organize field resources and work assignments to maximize efficiency and job satisfaction. * Promote effective recruiting, onboarding, and development of high-performing teams. * Establish clear goals, roles, and responsibilities; track KPIs and hold leaders accountable for coaching and developing team members. * Recognize and reward excellence through formal programs and regular feedback. Client Engagement, Retention & Expansion * Proactively engage with clients to understand their needs, deliver value, and ensure satisfaction. * Lead efforts to retain and expand client relationships through strategic account management, regular business reviews, and solution-oriented communication. * Collaborate with sales and vertical leadership to identify new business opportunities, support RFPs, renewals, and expansions. * Own the resolution of account issues, ensuring optimal customer satisfaction and long-term partnerships. Other Responsibilities * Perform other duties as assigned. QUALIFICATIONS (Education, Experience, and Certifications) * 4-year college degree preferred; or equivalent experience in related field. * 10-12 years of relevant experience, including 4+ years of P&L responsibility and extensive supervisory experience. * Proven track record in strategic account management, operations leadership, and driving innovation. * Experience in data analytics, process improvement, and mentoring teams. * Strong communication, facilitation, and collaborative leadership skills. KNOWLEDGE, SKILLS, AND ABILITIES * Superior customer service orientation and strategic thinking. * Demonstrated ability to lead innovation and process improvement initiatives. * Proficiency in data analytics, reporting tools, and business intelligence platforms. * Strong mentorship and talent development capabilities. * Excellent judgment, problem-solving, and change management skills. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS * Most work performed in a typical office environment; frequent travel required. * Ability to handle multiple tasks, cyclical stress, and dynamic business goals. * Regular interaction with internal and external stakeholders at all levels.

We are seeking a highly motivated and talented research scientist working in natural language processing (NLP), machine learning (ML), or/and Artificial Intelligence (AI) to join our Data and Security Lab at Pittsburgh. This pivotal role will focus on endowing AI multi-agent systems with advancing foundational security technologies like safety, privacy-preserving, alignment, authentication, and authorization. We value individuals with a vision to pick up new knowledge, see through complex scenarios and arrive at simple, elegant yet workable solutions. Self-driven nature, creativity, communication skills, and attention to details are traits of a successful researcher in this role. Job responsibilities: Join us by the end of March 2026 Conduct research on developing novel security and safety technologies for multi-agent systems like threat modeling, vulnerability monitoring, agentic safety check and agentic guardrails Conduct experiments and data analysis to evaluate the effectiveness of research findings on synthetic simulations and real word applications Publish findings in renowned scientific journals and conferences, while also showcasing achievements through presentations at invited talks, conferences, and workshops Integrate various stages of technologies from early stage in-house developed to commercially available software to develop impactful solutions Foster collaboration across interdisciplinary teams, including esteemed professors, to propel research endeavors forward Essential requirements: PhD in Computer Science, a related field, or equivalent practical experience Strong track record of publishing research in top-tier conferences and journals on AI, ML, NLP, or Security Expert-level knowledge and extensive experience in one or more these areas: LLM-based multi-agent systems, security for agent, agent for security, agentic reinforcement learning, and self-evolving multi-agent orchestration and collaboration Proven Experience in rapid prototyping and testing methodologies to validate the functionality and performance of developed solutions Preferred requirements: Proficiency in NLP and ML programming written in Python or/and web frontend programming written in TypeScript Design and prototype applications combining a variety of tools and platforms Experience in integrating multiple technologies from multiple research domains including AI, ML, NLP and security Experience in interdisciplinary research collaborations Fujitsu salaries are aligned to the specific geographic location in which the work is primarily performed. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the circumstances of each situation. The pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: specific skills, qualifications, experience, and comparison to other employees already in this role. The pay range for this position is estimated at $125,440 to $179,200 USD. Additionally, this role may be eligible for a short-term incentive based on company results and individual performance. As a technology company, Fujitsu recognizes that human resources are its most important capital. To create an environment where all employees can work positively and healthily, both in mind and body, we offer a full range of health, 401K, and other benefits #LI-KC1

Command Center Agent PURPOSE To facilitate, support and track required installation of new technology, services, and upgrades to existing technology and services and/or ongoing maintenance in a retail/storefront environment. EDUCATION & EXPERIENCE • High School Diploma or equivalent • Previous experience in a Retail focused Service Desk or Customer Service Center preferred but not required • Experience or knowledge of basic networking (Switches, Firewall, IP Address, Pinging) • Experience using IT Service Management tools a plus • Experience basic IT and retail hardware troubleshooting. DESIRED CORE SKILLS • Basic technical knowledge of Windows based computers, networking, and retail hardware/devices (registers, pin pads, phones, printers, etc…) • Proficient in Microsoft Excel a plus • Customer Service - able to establish and build report, active listening, and empathy with customers. • Communication - ability to communicate clearly with customers, colleagues, and managers. • Problem Solving - understands and resolves basic problems. • Time Management - ability to prioritize and complete assigned tasks daily • Team Working - supports and collaborates with colleagues to ensure successful project completion. • Ability to work well under pressure and willingness to go the extra mile for project or team success. KEY ACCOUNTABILITIES • Is familiar with the key components of the service(s) being supported. • Handles inbound/outbound calls at the Command Center and undertakes dialogue with the user (as necessary), ensuring standard Command Center guidelines are followed. • Follows all Command Center project requirements and processes to correctly prioritize and action assigned tasks. • Updates and provides status reports on assigned tasks or project activities. • Escalates issue appropriately and in a timely manner. FUJITSU-RESTRICTED Uncontrolled if printed 2 of 3 © Fujitsu 2022 Job Description - Command Center Agent - April 2023 • Ensures contingency plans are understood and followed if the Command Center tool is unavailable. KEY PERFORMANCE INDICATORS • Handle phone calls, emails, MS Team chat, and interaction with agreed timelines • Perform all duties in accordance to required quality • Participate in knowledge capture processes • Correct use of escalation to Team Lead per project requirements or processes

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Corporate Overview In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective. And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to: Build and enhance our proven security platform Blend innovation and speed in a constantly evolving cloud environment Analyze new threats and offer deep insight through data-driven intel Collaborate with customers to help solve their toughest security challenges We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. The Role This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience. Your day-to-day Independently provide ongoing and proactive technical leadership and support to Proofpoint's strategic customers with little direction. Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers. Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items. Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action. Develop deep understanding of customer's business and operational needs. Maintain deep practical technical knowledge of Proofpoint's integration within the customer's environment, including network, security, systems administration, and messaging management. Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint's solutions. Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. Identify and prioritize short term and long-term goals. Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team. Plan, document, and identify risks and challenges for production changes that span multiple services or technologies. Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints. Use independent judgment within broad parameters. Designs and implements solutions to complex problems What you bring to the team 4+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas Knowledge of data communication concepts and technologies, specifically email and networking knowledge of Linux, SMTP, and MySQL. Working knowledge of Windows, Active Directory, and Microsoft Exchange. Very strong customer service and excellent communications skills, both written and oral A history of successfully leading and directing technical staff through crisis situations Adaptable and willing to learn new technologies Knowledge of project management and strong time management skills Ability to effectively work in a team environment as well as independently Why Proofpoint Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products-and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation. We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT. Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 108,080.00 - 169,840.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 90,580.00 - 142,340.00 USD All other cities and states excluding those listed above: Base Pay Range: 81,130.00 - 127,490.00 USD

Profile The Business Process Consultant manages and creates demand for complex multi-line of business, integrated workflow solutions in concert with client stated objectives utilizing skillsets across financial, technical, and business acumen. Develops and manages new and existing relationships with key buyers and decision makers within new and/or existing client organizations. Keeps the Ricoh leadership team informed and engages in advancing strategic partnerships with clients and industry partners. Lead complex and technical bids including identifying and comprehending client requirements, buying patterns, and building a differentiated team and approach that can deliver client outcomes. Drive market-based competitive intelligence, market assessments, client assessments, and strategic planning efforts in support of expanding specific client-based opportunity portfolios and pipeline. JOB DUTIES AND RESPONSIBILITIES Target the right prospects given point in time evaluation of their corporate direction to determine integration points for Ricoh. Develop and create strong partnerships and relationships with senior stakeholders; Effectively engage with the C-suite to maintain their continued support of the Ricoh engagement. Influence requirements and outcome expectations leading to client's selection process and evaluation criteria. Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity. Ensure a Competitive Advantage is created and maintained. Accurately identifies the client problem and crafts a value proposition that provides specific outcomes addressing client problem. Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives. Interacts with senior management levels at a client and/or within Ricoh, which involves negotiating or influencing significant matters. Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. Manage client expectations via a detailed project plan and resulting handoffs within Ricoh. QUALIFICATIONS (Education, Experience, and Certifications) 7+ years of experience leading complex workflow, workflow integration and outsourcing deals. 7+ years of experience with the direct management of complex solutions and business development. Experience with successful execution of all phases of large and multi-year capture efforts, including strategic planning, teaming, proposals, market, or competitive and price-to-win analyses. Proven ability to develop and present business cases including financials and value proposition. Experience with developing and maintaining effective internal and external business relationships with clients and industry partners. Knowledge, Skills and Abilities Strong understanding and ability to manage and navigate a sales process. Possesses an advanced technical understanding of the client work environments and how to apply Ricoh's portfolio in a manner that addresses the client's business objectives. Strong ability lead solution development integrating with IT infrastructures; technical understanding of architectures, networks, and data center operational standards Must also possess the skill to be able to work in an enterprise environment to solve business problems and achieve clients' business process outcomes Strong interpersonal, time management and organizational skills. Demonstrated ability to successfully work with or lead diverse teams to formulate enterprise Services and Solutions. Must possess strong leadership attributes, strategic thought leadership to include verbal and written communication skills in combination with the ability to present to C-level customers. Ability to analyze complex data from multiple sources and correlate to identify issues and propose solutions. Ability to communicate effectively with IT and C-level executives to gain a clear understanding of infrastructure and business requirements in enterprise environments Must possess strong working knowledge of advance capture, ECM, workflow solutions and Ricoh's services portfolio Must be able to coordinate multiple resources across functional groups within Ricoh and vendor partners to solve customer problems. Demonstrated experience as an avid team player that can adapt to changing roles. Goal-orientated, motivated and committed to ongoing self-development and development of others. Must demonstrate a positive mindset and attitude Ability to manage conflict and effectively problem solve in a fast paced, high stress environment. Working Conditions, Physical and Mental Demands Most work is performed in a typical office environment or home office, 5 days per week. Requires travel nationally and potentially internationally, as required. Maintains positive employee an 6 6d customer relations and creates an exciting and fun work environment, balanced with professional and ethical standards of excellence. Excellent listening skills are necessary. Interprets, comprehends and applies complex material, data and instructions. Prepares, provides and conveys diversified information, which may be of a technical nature. Frequent contact with both internal and external customers requires the ability to give and receive feedback, recognize and act on customer needs, building rapport and gaining closure. Frequent contact with other departments, vendors and customers requires tact, charisma, and the ability to negotiate. Communicate clear and concise expectations, goals and provide feedback on results. External contacts via memos, phone, and in person with all levels of internal and customer management for presentations, demonstrations and problem solving. Work has cyclical stress due to monthly goals and deadlines, and daily stress due to the impact the incumbent's decisions have on other people. Minor physical effort is required, which may involve long periods of standing, walking, bending, reaching, stretching, and climbing or similar activities. Most job duties are performed in an office or at a desk, writing, using the telephone and computer. Infrequent use of basic keyboard skills/calculator/hand tools, sorting and filing. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. Staff Security Research Engineer Your day-to-day Design and develop software using a variety of languages, primarily Python, with little external guidance, while providing technical leadership to guide other software engineers on the team Some skill in modifying existing web-based UI for internal tools is needed to maintain and extend the sandbox submission and report UI for Proofpoint threat researchers to use Some work requires skill in writing C or C++ for low level interactions with the OS Develop and maintain web browser interaction capabilities using Chrome web driver Analyze and Reverse Engineer JavaScript that fingerprints web browser artifacts to identify sandbox web browsers or instrumentation, and innovate solutions to defeat those checks Familiarity with analyzing web front-end and the Document Object Model (DOM) Develop and maintain software for processing network traffic, including TLS decryption and processing PCAP files Work closely with threat analysts and detection engineers who research threat actors and write detection rules which run on the systems you develop As needed, create new detection languages and systems that allow threat researchers to develop detection rules Add features to existing threat detection languages to allow greater flexibility by threat researchers to automate interactions with websites and detect threat patterns Make use of AI Large Language Models as appropriate to enhance threat detection pipelines, produce samples to test evasion countermeasures, and make sound decisions about when applying AI is a benefit vs. a detriment to achieving goals Design and develop automation pipelines to turn manual tasks into automated scripts Stay abreast of a constantly evolving threat landscape Understand the latest tactics, techniques, and procedures used by threat actors to bypass detection environments, especially URL sandbox fingerprinting / detection / evasion techniques used by threat actors As needed, provide expert assistance and support to threat researchers and analysts as they analyze phishing websites, threat detection evasion techniques, and security research or red team demonstrations of new evasion techniques As needed to support sandbox countermeasure development, reverse engineering malware executable files for Windows (note: primary malware reverse engineering responsibilities rest on other job roles and are not expected regularly for this role). Apply critical thinking skills to identify the most efficient and effective way to mitigate threats and evasions Work effectively as part of a remote team using chat, video chat and conference calls Work with other engineering teams, defining requirements, for continuous improvement of critical detection capabilities What you bring to the team As a Security Research Engineer on Proofpoint's Threat Research team, you'll be part of an amazing, collaborative, industry-leading team focused on tracking threat actors, malware, phishing, and TTPs and responding to the quickly changing threat landscape with innovative software that detects and prevents threats from reaching Proofpoint customers. If you enjoy keeping abreast of and analyzing attacker techniques, malware and phishing campaigns, and using that knowledge to counteract those threats with innovative software solutions, then this is the role for you. A passion for threat research and a well-rounded yet deep understanding of the security threat landscape and actor TTPs, especially understanding how to develop countermeasures for threat actor evasions and sandbox detection techniques Ability to write production-grade, reliable Python code with instrumentation that supports observability and monitoring of performance and errors is required Experience developing software using Docker containers is required Experience developing web browser automation is required Experience analyzing network traffic for threat detection and a solid understanding of TLS, HTTP, and other network protocols used by malware is required Willing and able to work independently and collaboratively as part of a distributed team of industry-leading security researchers Ability to perform the above in a fully remote work environment The following skills and experience are nice to have, but candidates lacking them should still apply: Experience with C and C++ is a plus Experience developing Windows API hooks and knowing how to research undocumented Windows API internal functions is a plus Experience writing malware behavior signatures Some experience analyzing malware using a debugger, and willingness to learn is a plus Experience with statically reverse engineering malware using IDA Pro, Ghidra, Binary Ninja, or other reverse engineering tools is a plus, although being an expert is not required Ability to accurately interpret the forensic output of dynamic analysis (sandbox) environments Experience with a variety of publicly-available malware sandboxes (for example: Cuckoo, Joe Sandbox, Any Run, Triage, etc.) Additional Information Travel: 1% - 10% (flexible) mainly for team collaboration or security conferences Location: Canada (Remote), US (Remote), Argentina (Remote), UK (Remote), Ireland (Remote), Germany (Remote), France (Remote), Switzerland (Remote) Must be able to work during business hours local to your time-zone Why Proofpoint As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and developing great teams is key to our success! We are a multi-national company with locations in many countries, with each location contributing to Proofpoint's amazing culture! #LI-AN1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 194,475.00 - 285,230.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 162,375.00 - 238,150.00 USD All other cities and states excluding those listed above: Base Pay Range: 148,425.00 - 217,690.00 USD

PROFILE The SA - Digital Automation Systems Operator works within designated Service Advantage Partner locations as the on-site Systems Operator. Operates and supports a variety of Partner sold equipment at customer locations, generally within a specific geographic area. The Digital Automation Systems Operator will have the ability to operate Modular Control Systems, Partner Structure, Client systems, manage priorities and performance of automation systems in all daily activities. Demonstrates technical expertise and follows Partner agreed Standard Operating Procedures. Work with the Partner Support team to proactively identify issues impacting Operations and system performance. The overall job function will be to maximize automation systems' operational output, and efficiency and provide expert support. JOB DUTIES AND RESPONSIBILITIES Provides front-line operational support of client automation, robotic, 3D printing, workstation, and technology systems. Responsible for operating automated systems, software-based control systems, electrical and mechanical systems, and structures. Utilize hands-on support with an electro-mechanical aptitude and familiarity with Linux and command line to support client systems and products. Provides Partner level direct communications and interaction with client vendor partners. Support client's key performance indicators, achieve maximum system uptime and overall client satisfaction. Performs system software and updates per recommended client technical instruction Must possess technical skills to troubleshoot and operate client systems / Remediate issues to ensure high-level system performance Ability to collect and analyze data, apply a systematic approach to reach conclusions, and make appropriate decisions. Performs a full range of support services including diagnostics, installation, mapping, induction, removal, configuration testing, and commissioning of client's automation system. Demonstrates required digital competencies associated with assigned products and level assignments. Completes technical training on client systems as assigned. Reviews all technical information pertaining to supported systems and products. A positive influence/champion within the team/organization. Proactively seeks ways for process and operational excellence. Required to perform other duties related to Partner Support as assigned. QUALIFICATIONS (Education, Experience, and Certifications) Associate degree or 4 years apprenticeship or equivalent experience or training in the Robotics, Mechanical, Mechatronics, or Electrical fields. Serves as a role model and always exhibits professional appearance and behavior. Experience and proficiency in the following areas: Automated systems and software-based controls. Electrical and electronic principles. Technical skills including familiarity with Linux, Java, XML, SQL, and database administration. PLC (Programmable Logic Controller) programs. Industrial PC literacy. Preferred Qualifications: Degree from a vocational school or college with a focus in the Robotics, Mechanical or Electronics fields. Demonstrated ability to multi-task and prioritize many different projects and workloads. Ability to work independently. A degree of physical dexterity and must be able to stand for long periods of time. Ability to communicate effectively, (written and verbally) with peers, management, contractors, and vendors. Must be highly self-motivated, customer-centric, and focused to team success. KNOWLEDGE, SKILLS AND ABILITIES Requires excellent working knowledge of electro-mechanical devices, automation systems, and technology applications. Requires expert knowledge of assigned client automation systems. Skilled methodical approach to resolving problems. Possesses strong interpersonal and verbal communication skills. Excellent customer service skills including the ability to follow up to ensure closure of issues. Skilled ability to read and comprehend written technical information in the form of site operations, technical manuals, and relevant publications. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS Typically works in a warehouse environment with adequate lighting, ventilation, and a normal range of temperature and noise. Variable shifts may also be required to meet Partners' needs as encountered/defined, overtime may be required. Requires regular use of a laptop, software, and client test equipment. May be required to move objects on wheels up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Frequent stooping, bending, squatting, and kneeling are required to support the client automation system. Overnight Travel may be required to attend, or in some cases provide, training for vendor-specific equipment and devices. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

The Senior Director of Software Development - Cybersecurity is a key technology leader responsible for overseeing the design, development, and delivery of secure, scalable, and innovative software systems across the enterprise. This role plays a central part in advancing the company's transition from a device-centric security model to a consumer-centric, protection-first strategy. The organization's R&D strategy is anchored around three initial core protection pillars: Personal (Virtual) Security - Identity protection, persona privacy, and digital safety controls Web Security - Secure and threat-aware browsing experiences across consumer contexts Device Security - Enhanced protection for desktop and mobile operating environments Each pillar is staffed by dedicated engineering teams responsible for delivering end-to-end security capabilities and maintaining an ongoing protection roadmap. These roadmaps evolve continuously to meet emerging threats and ensure that users always feel confidently protected. The Web Security pillar is a strategic focus area and critical growth domain for this role. As AI-driven threats become increasingly dynamic and sophisticated, the Senior Director will guide teams in developing proactive, adaptive, and data-informed protection mechanisms that secure access to web experiences and digital interactions. This is a Hybrid position located in Frisco, TX. You will be required to be onsite on an as-needed basis, typically 1 to 6 times a month. We are only considering candidates within a commutable distance to one of the two locations and are not offering relocation assistance at this time. About the role: Strategic Leadership & Vision: Lead the engineering direction for one or more protection pillars, with immediate emphasis on Web Security innovation and capability expansion. Translate the organization's shift to consumer-centric protection into actionable development strategies and product execution plans. Collaborate closely with product management, threat intelligence, research teams, and executive stakeholders to shape long-term protection roadmaps. Software Development & Delivery: Oversee the full software development lifecycle (SDLC), ensuring secure design, high performance, and reliable delivery. Guide the architecture and development of new protection services, leveraging emerging technologies, modern cloud-native patterns, and AI-assisted detection capabilities. Ensure CI/CD pipelines, testing frameworks, and release processes support high-velocity, secure, and high-quality delivery. Cybersecurity Innovation & Threat Response: Actively evaluate emerging cybersecurity threats, particularly advanced AI-assisted attacks, phishing ecosystems, unsafe browsing patterns, exploit kits, and malicious scripting techniques. Drive continuous enhancement of protection capabilities, ensuring solutions anticipate and respond to evolving attacker behaviors. Establish strong integration between development teams and internal research / threat intelligence to maintain real-time protection relevancy. Team & Culture Leadership: Lead and grow geographically distributed engineering teams across multiple specialized protection domains. Foster a culture of innovation, ownership, and continuous improvement, encouraging teams to challenge assumptions and pursue bold solutions. Ensure teams remain focused on delivering impactful protection outcomes, rather than primarily supporting operational tasks such as A/B testing or messaging. Operational Excellence: Define and track KPIs for system reliability, security posture, product impact, and roadmap execution. Manage organizational capacity planning, talent development, and vendor or platform partnerships. Support a flexible organizational structure that can expand to additional protection pillars as customer needs evolve. About you: 10+ years of software development leadership experience, including responsibility for security-focused or safety-critical systems. Proven success managing multi-site or distributed engineering teams in an enterprise environment. Strong understanding of web threat models, browser security, identity protection, and cloud-connected security architectures. Experience integrating AI and automation to enhance detection, threat response, and development efficiency. Excellent communication, leadership presence, and the ability to influence at executive and engineering levels. Bachelor's degree in Computer Science, Engineering, Cybersecurity, or equivalent practical experience. Preferred Attributes: Prior leadership in Web Security, Safe Browsing, or Identity Protection domains. Industry certification in system level security from the perspective of a CISO. Experience integrating security intelligence into consumer-facing protection products. Demonstrated ability to lead organizations through strategic transformation or infrastructure modernization. #LI-Hybrid Company Overview McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users' needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We're proud to be Great Place to Work Certified in 10 countries, a reflection of the supportive, empowering environment we've built where people feel seen, valued, and energized to reach their full potential and thrive. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Bonus Program Pension and Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

PROFILE Responsible for the daily support, service, repair, and availability of RICOH managed devices within a specified geographic area. Responds to customer requests, service requests and device alerts, technical support, and training with a focus toward customer service. Capable of device set-up and installation, preventative maintenance and routine service of assigned RICOH and 3 rd party manufacturer devices. Serviceable device types include printers and multi-functional devices as well as other assets supports as part of RICOH's Service Advantage program (thermal print, lockers, robots, etc.). Responsibilities may include the procurement of printer hardware and the management of an on-site parts/consumables inventory. Job Duties and Responsibilities · Works to ensure that the (SLAs) service level agreements between customer and RICOH are achieved. · Responds to customer support requests and ensures they are resolved quickly, accurately, and professionally. · Maintains an accurate asset list and location of managed devices with available printer fleet tools and databases. · Replenishes and replaces consumables and supplies for devices at assigned locations. · Responsible for the daily monitoring of device service and supply alerts, responding to and resolving service requests so device availability meets service level agreements. · Supports continuous fleet optimization efforts through identification of over/under utilized, frequently serviced, and exception devices. · Provides training on the use of RICOH equipment and features. · Provide Team Member training on use of equipment and features and aid in mapping devices. · Performs a full range of servicing and repair including troubleshooting, diagnostics, installation, component replacement, device "hot swap", removal, and retrofits on assigned equipment · Documents all service calls and request using RICOH OFSC and customer (when applicable) systems. · Utilizes support resources to minimize field service dispatch and then escalates issues to Level 2 support, as necessary. · Proactively communicate to the customer the status of problem resolution · Provide the end users with detailed remote access knowledge and document complete trouble shooting information. · Assist in hot swap tasks needed to ensure users experience stays intact. Tasks may include providing and communicating jack numbers, IP addresses, and coordinating with end user to remap, as necessary. · Report through established channels all network, application and workstation issues that are supported by the customer. · Performs basic and advanced installations, sets up IP addresses, downloads printer drivers and provides customer training on supported devices. · Adheres to IMACD process, coordinating and supporting functional tasks, managing, and communicating statuses in a timely manner · Responsible for moving desktop printers to a new location only with approval through the SR process. · Maintain an adequate supplies inventory level for devices and their volume requirements · Responsible for supply ordering and maintaining appropriate PAR (Periodic Automatic Replacement) levels. · Monitor and return unused and excess RICOH owned supplies as PAR levels dictate. · Manage on-site hardware inventory. · Manages printer procurement as required by the customer. · Manages hot swap inventory. · Documents and reports all fleet meter reads. · Completes technical training on new equipment as assigned. · Support inventory and implementation efforts · Completes all required administrative tasks in an accurate and timely manner. · Exhibits a professional appearance and positive demeanor. · Performs other duties as assigned. QUALIFICATIONS (Education, Experience, and Certifications) Typically requires: · High School Diploma (or equivalent) with additional education preferred. · IT Help Desk Support experience (application & hardware support) preferred. · Technical Training & Certifications: HP Certifications preferred. · Completion of Ricoh Learning Institute Courseware within specified timeframe as assigned/directed by management. KNOWLEDGE, Skills And Abilities · Excellent customer service skills · Possesses strong interpersonal and verbal communications skills. · Possesses excellent customer service skills including ability to follow up to ensure closure of issues and can communicate effectively. · Good project management skills and ability to prioritize tasks · Strong technical knowledge of network and site-specific printers · Strong technical knowledge of company products · Requires working knowledge of electro-mechanical devices, electrical circuitry, electronics, and varying levels of digital competency. · Possesses methodical approach to resolving problems. · Possesses ability to read and comprehend written technical information in the form of technical manuals, parts books, and relevant publications. · The technical aspect of this position requires following pre-established guidelines, using limited judgment. Judgment is used to analyze and determine the problem on the equipment (troubleshooting). It is also used in determining the need for routine servicing or parts to be installed. Working Conditions, MENTAL AND PHYSICAL DEMANDS · Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level · Requires internal contact within department and with other corporate personnel, and external contact with customers, agencies, vendors, etc. · Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems · Modest physical effort is required. Work does require walking, standing, bending, reaching, lifting or carrying objects that may weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.) · A fairly high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches, and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Location: This is a hybrid role with a minimum in-office requirement of 3 days per week in the Austin, Texas office located at 11305 Alterra Parkway Austin, TX 78758 or the Las Colinas, Texas office located at 225 E John W Carpenter Fwy #1500, Irving, TX 75062. Position Summary: We are seeking an experienced UX Designer with AI Transformation expertise to help evolve how our design organization works and how we build AI-driven cybersecurity products. This role sits at the intersection of design craft, emerging technology, and organizational change. You will partner closely with UX leadership to introduce AI-powered methods, tools, and workflows that elevate our team's creativity, efficiency, and impact across a global design organization. As part of this journey, you will also contribute directly to the design of AI-based security experiences; translating complex intelligence, automation, and risk insights into intuitive, trustworthy, and human-centered solutions. You will act as both a hands-on designer and a strategic catalyst, helping define how AI can augment our design practice and empower cross-functional teams to deliver next-generation cybersecurity experiences that make the digital world safer and smarter. Responsibilities: * Lead AI based Design initiatives that enhance cybersecurity experiences and evolve how our design team works; partnering with UX leadership to integrate AI into processes, tools, and decision-making. * Advocate for design excellence and transformation, sharing best practices and helping others in the organization adapt to new AI-augmented ways of working. * Experiment with AI-assisted design methods from research and ideation to prototyping and validation to improve design efficiency and elevate creative output. * Project Execution: partner with product management and engineering to balancing short-term delivery needs with long-term product goals. * Apply creative problem-solving to produce high-quality, research-based design solutions that address complex user and business challenges in the cybersecurity domain. * Foster a collaborative culture by working closely with Product Managers, Engineers, Data Scientists, and fellow Designers to align on goals, decisions, and outcomes. * Communicate designs effectively through clear documentation, storytelling, and cross-functional presentations. * Contribute to the evolution of our design system and workflow, integrating AI tools that enhance collaboration, scalability, and consistency across the product ecosystem. * Bonus Points: * Knowledge of the cybersecurity industry or IT management. * Experience with design systems and platform design work. Qualifications: * Experience: 5+ years in UX or Product Design, ideally within SaaS or IT platforms, designing for complex, data-driven environments. * AI & Innovation: Experience or strong curiosity in leveraging AI to enhance product experiences or streamline design workflows. Familiarity with AI-assisted tools such as LLM, AI IDE or more is a plus. * Design Tools: Proficiency with Figma is a must; familiarity with other prototyping tools (e.g., Sketch, Adobe XD, InVision) is a bonus. * Problem-Solving: Strong analytical and creative problem-solving skills, capable of balancing user needs, business goals, and technical constraints. * Communication: Strong written and verbal communication skills in English; ability to present and explain design rationale to both technical and non-technical audiences. Mandarin proficiency is a plus. * Collaboration: Strong interpersonal skills and the ability to work in cross-functional teams. A team player who can also work independently. * Agile Development: Experience working in agile or fast-paced development environments, with strong time-management skills and comfort iterating quickly. * User-Centered Design: Deep understanding of user-centered design, interaction design, and information architecture. Capable of delivering product design solutions, including user flows, wireframes, prototypes, and final designs. * Education: Bachelor's degree (or higher) in UX Design, Human-Computer Interaction (HCI), Product Design, or an equivalent practical background. * Portfolio: Demonstrated examples of high-quality design work, including projects that show experimentation with AI, automation, or data-driven design processes. DEI Commitment: Not meeting every single requirement? At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply. You could very well be the ideal candidate for this position or others within our organization. What We Offer You: You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. * Comprehensive medical, dental and vision insurance * Life insurance * Short & Long Term Disability * Pre-partum, maternity, parental and medical leave * Mental Health Wellness Program * Adoption Assistance * Wellness Incentive * Pet Insurance * 401(k) with company match * Paid Time Off * 14 Annual Holidays * Tuition Assistance * Employee Resource Groups We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Location: This is a hybrid role based out of our Austin, TX office and requires in-office presence three days a week. Position Summary: Trend Micro is seeking a Staff HW EE Design Engineer to join the TippingPoint System HW Development Team whose responsibilities include the design and verification of next generation Network Security platforms. The successful candidate will work with a talented team that designs these leading edge, high performance network security protection appliances that reside in enterprise data centers and central offices to direct, inspect and filter malicious traffic. Responsibilities: Full EE Design ownership for assigned systems or subystems from concept to production (Schematic Design, PCB Stackup Design, Layout Guidance, Layout Simulations, HW Bring-Up, Characterization, Functional & Stress Testing, Release to Production) Debug / Troubleshoot complex design issues with systems in development as well as currently shipping systems, with an emphasis on root-cause-analysis. Attends functional and cross-functional team meetings. Provides regular detailed progress reports to management Qualifications: MSEE with 8+ years or BSEE with 10+ years of hardware development experience. Proven track record of successfully bringing designs from concept to production. Excellent understanding of transmission line theory. HW Design experience with high-speed serial interfaces such as PCIe Gen2~Gen4 and 100GbE KR4 and CAUI4. HW Design experience with high-speed parallel interfaces such as DDR4 & DDR5. Experience in Intel XEON-based x86 Server Design is a plus. Experienced with lab analysis/debug tools such as high-speed oscilloscopes, logic analyzers, protocol analyzers. Experienced in CAD tools for schematic capture and layout (Cadence Design Systems experience is a plus). FPGA / CPLD design experience for glue/combinatorial logic is a plus. Experienced with layout simulations tools for high-speed interfaces and power integrity such as Ansys Electromagnetics Suite. Good understanding of Design-for-Manufacturing and Design-for-Test requirements and trade-offs. Excellent analytical and problem solving skills. Excellent interpersonal, organizational, and communication skills. What We Offer You: You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Comprehensive medical, dental and vision insurance Life insurance Short & Long Term Disability Pre-partum, maternity, parental and medical leave Mental Health Wellness Program Adoption Assistance Wellness Incentive Pet Insurance 401(k) with company match Paid Time Off 14 Annual Holidays Tuition Assistance Employee Resource Groups We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). #LI-BM1 At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

Who we are!Company is an integrated digital solutions firm that specializes in Cybersecurity, Cloud and Managed Services. Our team provides high-end, quality resources to help our Federal Mission Partners realize their goals. You.As a Technical Solutions Architect, you are more than a proposal contributor, you are a technical storyteller and thought leader who thrives on solving complex problems. You will design, articulate, and defend solutions that not only meet requirements but demonstrate vision, clarity, and confidence in execution. This role demands intellectual curiosity, versatility across modern architectures (Cloud, AI/ML, Zero Trust, DevSecOps, MLOps), and the ability to translate deep technical expertise into compelling strategies that resonate with evaluators and decision makers. What you get to do.•Own the technical solution through the Capture and Proposal lifecycle-shaping strategy from early qualification through final submission.•Engineer elegant solutions that go beyond baseline compliance, anticipating mission needs and positioning our offerings as differentiated and sustainable.•Collaborate across disciplines-working with SMEs, program leaders, capture teams, and executives to align solutions with both customer outcomes and business strategy.•Design and document architectures using diagrams, models, and solution narratives that integrate security, scalability, and innovation.•Architect across platforms including cloud-native (Azure, AWS), hybrid/multi-cloud, and edge environments-integrating DevSecOps, MLOps, automation pipelines, and Zero Trust architectures.•Shape proposals into winners by blending technical depth with narrative clarity, ensuring evaluators understand the mission impact of your design.•Mentor and influence-help cross-functional staff understand not only what the solution is, but why it matters to mission and customer success.•Lead proofs-of-concept and technical demos that validate innovative approaches and establish customer trust.•Bridge technical and financial viability by working closely with pricing teams to ensure solutions are both defensible and compelling.•Stay ahead of trends, monitor emerging technologies, federal standards, and mission requirements to inject innovation into every solution.•Develop and mature PT78's internal capabilities, building reusable solution assets, frameworks, and delivery tools that strengthen our technical depth and set the foundation for future growth. Required skills.•Bachelor's Degree or recent commensurate experience•Ability to obtain a DoD Secret Clearance•Minimum eight (8) years of experience in IT, with at least•Minimum five (5) years in a Solution Architect role for Federal Customers.•Proven success in federal proposal development, with a track record of shaping solutions that win.•Strong expertise in Azure Platform Services and product evolution (AI, OpenAI, Power Platform).•Mastery of federal compliance standards (FISMA, FedRAMP, NIST) and how they drive design.•Hands-on experience with DevSecOps pipelines (Jenkins, Terraform, OpenShift, Docker, Ansible, GitHub, Nexus).•Strong understanding of Zero Trust and enterprise cybersecurity architectures.•Exceptional communication skills-able to translate technical depth into accessible, persuasive narratives.•Proficiency with solution design tools (Visio, PowerPoint, Project). Preferred Skills.•Direct operational and workload development experience with Federal agencies in cloud/hybrid environments.•Experience designing MLOps/AI-enabled architectures in regulated federal environments.•Demonstrated thought leadership (white papers, speaking, or published solutions). Company is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role and the Team Proofpoint is looking for Sales Engineering Manager (SEM) to lead a fast-growing team of Sales Engineers focused on Data Security covering the Americas Public Sector and Commercial segments as well as the LATAM region. Our SEMs lead from the front, are customer facing, are hands on technical, and focused on enabling and empowering their teams to be successful. Candidates should have experience leading/mentoring Sales Engineering teams, prior experience as a sales engineer, and a track record of being involved in complex customer deals. We prefer a background in data security or risk & governance. You will coach, enable, and empower a team of experienced Specialist Sales Engineers: Strengthen the team by setting shared goals, information sharing, and establishing mentoring relationships Ramp newer members of the team on rules of engagement, building a relationship with their Specialist Sales Reps, technical training, and showing them how to become self-sufficient Develop and mentor your team to help them achieve their career goals, ideally here at Proofpoint Active part of escalations and resolving customer challenges Partner with Recruiting and HR to attract, hire and retain top talent to support our rapid growth Be customer facing! Frequently attend meetings with members of your team! Inspire Data Security SEs to become a better story engineer by leveraging past field experiences and lessons learned on angles (pain points, use cases), unique ways to win, and competitive scenarios Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure effective operation of your team, achieve the technical win, and ensure ongoing customer satisfaction Formulate best practices for presentations, demos, and evaluations as well as overall sales strategy Act as a trusted advisor to higher level management on strategic opportunity reviews, emerging competitive threats, product direction, and establishing sales objectives and strategies Participate in the ongoing technical training alongside your team Evangelize the Proofpoint vision to customers and prospects at all levels, from technical to C-suite Put your individual contributor hat on when needed, engage with customers, and help formulate strategies for target accounts Build relationships/partner with Sales Management and Sales Teams to acquire/grow accounts Build relationships/partner with Product and Marketing teams to help prioritize technical features and prefect go-to-market strategy Track and maintain accurate records of SE engagements and effectively communicate this to management Establishes a regular cadence with SEs to provide feedback on opportunities, discuss areas of improvement (skill developments) in technical areas, and closely works with Sr. SE Leadership on a growth plan Responsible for completing periodic and yearly performance reviews Partner with other groups such as Professional Services and Customer Success to help us continue our tradition of an outstanding customer experience and industry leading customer retention Become a student of our security and risk platform The role will require travel between 25-75% within the region Job Requirements: Minimum 2+ years of proven track record and experience in leading/mentoring/developing sales engineering teams and guiding them to success; ideally in the Data Security area Previous experience within a specialist/overlay sales structure Previous experience as a sales engineer, preferred 4-6 years of experience You can thrive in a fast paced, high energy environment Good understanding of the Cybersecurity market landscape and competition, ideally in the Data Security area Strong, related technical background in cyber-security such as Enterprise DLP, Data Security Posture Management and Insider Threat Management Solid sales acumen, and ability to partner with account teams to drive new customer sales as well as add-on revenue Lead from the front style, and ability to roll up your sleeves and get technical Ability to work independently, adapt quickly and maintain a positive attitude Proven ability to command a room, lead complex technical and business conversations with C-suite executives, as well as technical staff Bachelor's or advanced degree in relevant field, or equivalent experience CISSP or similar industry certification optional Travel required in this role Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!

Job Title: Senior On-Site Service Specialist We are seeking a dependable and detail-oriented Print Production and High-Volume Mail Specialist to join our team. This role involves managing heavy mail operations-including insertion and high-speed postage operations-while supporting print production tasks to ensure timely and accurate processing of documents and materials. If you thrive in a fast-paced environment and value quality and precision, we would love to hear from you. Roles and Responsibilities * Operate and maintain mail equipment, including inserters, sorters, and postage meters. * Prepare, process, and distribute incoming and outgoing mail in compliance with USPS regulations. * Handle envelope inserting, metering, and bulk mailing tasks efficiently. * Maintain accurate records of mail transactions and ensure timely delivery. * Monitor inventory of mailing supplies and coordinate replenishment as needed. * Assist with digital print jobs, including file preparation and basic finishing tasks (binding, laminating, cutting). * Operate print equipment as required and ensure print quality. * Troubleshoot minor print issues promptly. Qualifications - Must Have * High school diploma or equivalent; technical training in mail or print operations preferred. * Experience in mailroom operations with exposure to mail equipment. * Familiarity with mail inserters, postage meters, and sorting machines. * Basic knowledge of print production processes and finishing tasks. * Strong attention to detail and ability to meet deadlines. * Excellent organizational and communication skills. Qualifications - Nice to Have * Previous experience in copy jobs or related fields. * Basic knowledge of electronics and copier equipment repair. * Valid driver's license with minimum auto insurance coverage. Why Join Us? In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence.

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Location: This is a hybrid role with a minimum in-office requirement of 3 days per week in the Las Colinas, Texas office located at 225 E John W Carpenter Fwy #1500, Irving, TX 75062 or the Ottawa, ON office located at 40 Hines Rd, Ottawa, ON K2K 2M5. Position Summary: The Online Renewal Sales Specialist is responsible for driving renewal performance and customer retention through Trend's online direct channels. This role manages the end-to-end online renewal lifecycle, including forecasting, performance monitoring, and executing renewal strategies across global Consumer markets. The position requires strong analytical capability, commercial judgment, and collaboration with Product, Marketing, Customer Service, and Operations to optimize renewal rates and customer experience. Responsibilities: Own online renewal revenue targets across Consumer digital channels. Monitor daily/weekly performance to identify trends, risks, and opportunities impacting renewal conversion. Drive improvements to auto-renew, manual renewals, upgrade paths, and win-back flows. Support end-to-end renewal touchpoints including email journeys, in-product notifications, checkout flows, and pricing strategies. Partner with Customer Service and Operations to resolve renewal friction points (billing issues, failed payments, expired cards, etc.). Identify opportunities to enhance customer experience and reduce churn. Provide insights to Pricing, Legal, and Compliance to ensure alignment with regional regulations and standards. Qualifications: 3-5 years of experience in digital sales, renewals, ecommerce, or subscription management. Strong analytical and data interpretation skills. Experience working with BI tools, CRM systems, or subscription platforms. Strong communication skills and ability to collaborate across regional and global teams. Proven ability to manage multiple priorities in a fast-paced environment. DEI Commitment: Not meeting every single requirement? At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply. You could very well be the ideal candidate for this position or others within our organization. What We Offer You: You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Comprehensive medical, dental and vision insurance Life insurance Short & Long Term Disability Pre-partum, maternity, parental and medical leave Mental Health Wellness Program Adoption Assistance Wellness Incentive Pet Insurance 401(k) with company match Paid Time Off 14 Annual Holidays Tuition Assistance Employee Resource Groups We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). #LI-LO1 At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Location: This is a hybrid role with a minimum in-office requirement of 3 days per week in the Austin, TX office located at 11305 Alterra Parkway Austin, TX 78758. Position Summary: We are seeking a talented Full-Stack Software Engineer to join our Threat Hunting Research team. This role is critical in maintaining and developing cutting-edge tools for threat detection, vulnerability research, and security intelligence operations. The ideal candidate will combine strong software development skills with an interest in cybersecurity, helping us build and enhance platforms that identify and analyze emerging threats. You will play a key role in integrating AI capabilities into our security workflows and developing scalable solutions for our growing threat hunting team. Responsibilities: Platform Development & Maintenance Design, develop, and maintain web-based applications and dashboards for threat hunting and vulnerability research workflows Build and enhance internal tools for automated vulnerability discovery, triage, and analysis Develop RESTful APIs and microservices to support security tool integration and data exchange Create intuitive user interfaces for security analysts to interact with threat intelligence data and research findings AI Integration & Innovation Implement AI/ML capabilities into existing security tools and workflows to enhance threat detection and analysis Develop interfaces for Large Language Model (LLM) integration to assist with vulnerability assessment and threat intelligence correlation Build automated pipelines for processing and analyzing security data using AI-enhanced methodologies Collaborate on the development of intelligent systems for prioritizing and triaging security findings Security Tool Development Maintain and extend vulnerability scanning and assessment frameworks Develop proof-of-concept tools and automation scripts for security research Build integrations with existing security tools (SIEM, vulnerability scanners, threat intelligence platforms) Create data collection and processing pipelines for honeypot networks and exploit telemetry Technical Operations Containerize applications using Docker and orchestrate deployments Manage and optimize database systems (MongoDB, PostgreSQL) for storing vulnerability and threat data Implement CI/CD pipelines for automated testing and deployment Ensure code quality through testing, code reviews, and documentation Required Qualifications: Technical Skills 3+ years of experience in full-stack software development BS in Computer Science, Computer Engineering, or related field-or 3+ years of practical experience in full-stack software development Strong proficiency in Python for backend development and automation Solid experience with JavaScript and modern frontend frameworks (React, Vue.js, or Angular) Experience building and deploying web applications in production environments Proficiency with RESTful API design and implementation Experience with database systems (SQL and NoSQL) Familiarity with version control systems (Git) and collaborative development workflows Experience with cloud infrastructure and deployments AWS, Google Cloud, Azure Preferred Qualifications Experience with cybersecurity concepts, vulnerability research, or threat hunting Familiarity with AI/ML frameworks and LLM integration (OpenAI API, LangChain, etc.) Experience with containerization technologies (Docker, Kubernetes) Knowledge of security tools and static analysis such as YARA, Semgrep, or vulnerability scanners Experience with data visualization libraries and dashboard development Understanding of CVE processes and vulnerability disclosure practices Familiarity with JIRA and agile development methodologies Additional Qualifications Experience with rule-based detection systems and signature development Knowledge of exploit development or reverse engineering concepts Familiarity with threat intelligence platforms and MITRE ATT&CK framework Experience with honeypot deployment and management Background in processing and analyzing large-scale security datasets What You'll Be Working On: Next-generation vulnerability discovery platforms leveraging AI capabilities Automated threat hunting and intelligence correlation systems Web-based dashboards for security research and team collaboration Integration of multiple security scanners and tools into unified platforms Development of tools that scale with our expanding threat hunting operations Team Environment: You'll be joining a dynamic and growing threat hunting team that values innovation, automation, and proactive security research. We're passionate about staying ahead of emerging threats and building tools that make our security researchers more effective. This role offers the opportunity to work at the intersection of software engineering and cybersecurity, contributing to systems that protect organizations from zero-day exploits and advanced threats. DEI Commitment: Not meeting every single requirement? At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply. You could very well be the ideal candidate for this position or others within our organization. What We Offer You: You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Comprehensive medical, dental and vision insurance Life insurance Short & Long Term Disability Pre-partum, maternity, parental and medical leave Mental Health Wellness Program Adoption Assistance Wellness Incentive Pet Insurance 401(k) with company match Paid Time Off 14 Annual Holidays Tuition Assistance Employee Resource Groups We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Location Flexible (25% travel expected) About the Role We are seeking a proven people leader to manage a high-performing presales team of Enterprise Security Advisors and Architects-former practitioners and consultants in Data Security-who deliver customer-facing executive workshops and act as 'field CISO' advisors. This leader will coach and scale a team that drives outcomes in Data Loss Prevention (DLP), Insider Risk, and AI Governance, advancing customer security maturity and accelerating strategic sales cycles. You will own team performance, enablement, operating rhythms, and stakeholder alignment-partnering closely with Sales Leadership, Product Management, and Marketing/Enablement to influence product roadmap, shape market narratives, and deliver measurable business impact. Key Responsibilities Team Leadership & People Management: Lead, coach, and develop a team of Enterprise Security Advisors/Architects; build a culture of customer-outcomes, technical excellence, inclusion, and accountability; recruit and onboard talent; conduct regular 1:1s and performance reviews. Customer Value & 'Field CISO' Advisory: Oversee delivery of executive Data Security workshops (DLP, Insider Risk, AI Governance); ensure team provides prescriptive guidance across policy, process, controls, tooling, and adoption. Sales Partnership & Deal Acceleration: Partner with Sales Leadership and Account Teams to align coverage, prioritize opportunities, and drive pipeline velocity and win rates. Product & Roadmap Influence: Create closed-loop feedback mechanisms with Product Management to represent field/customer needs; contribute to product beta programs and roadmap prioritization. Operational Excellence & Metrics: Own weekly operating rhythms, forecasting, resource allocation, and capacity planning; define and report KPIs and drive continuous improvement. Cross-Functional Collaboration: Align with Professional Services, Customer Success, Legal/Compliance, and Partners/SIs to extend reach and accelerate customer programs. Required Qualifications 8-12+ years in Data Security, Information Security, or Risk-including time as a practitioner and/or consultant. 3-5+ years leading technical presales, solution architecture, or advisory teams. Demonstrated expertise delivering executive workshops and advisory engagements across DLP, Insider Risk, and AI Governance. Strong command of data security maturity models and controls mapping to frameworks such as NIST CSF/800-53, ISO 27001, CIS, SOC 2, and privacy regulations. Hands-on familiarity with enterprise data security tooling (DLP platforms, CASB/SSE, DSPM, IRM, SIEM/SOAR, EDR/XDR, cloud-native controls). Executive communication skills and proven ability to set metrics, forecast, and run operational cadences. Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!