Trexin Consulting Leadership

As a senior thought leader who draws from an extensive track record as Enterprise Architect, Process Architect, IT Leader, Program Manager, Network Operations Manager, various C-suite Advisory roles, and Interim CTO experiences in industry verticals such as Financial Services, Healthcare, and Utilities across 15 countries. The emergence of Robotic Process Automation (RPA), Machine Learning (M/L), and Artificial Intelligence (AI) is allowing me to combine my experience to educate, formulate, architect, and deliver stellar RPA ROI.

My core skills are: Critical thinking, emotional intelligence, Complex Problem Solving, Applied Creativity, People Management, coordinating with teams (on- and offshore), Judgement and Decision making, Service Orientation, Negotiation, and Cognitive Flexibility.

Additional areas of expertise include Process Analysis & redesign, Business Process Outsourcing, Cost & Resource Estimates, IT Strategy & Planning, Network Management, Project Risk and Scope, Knowledge Management, Management of Cross Functional teams, Team Building, Mentoring, Online Communities, Change Control Management, Data Center Virtualization.

Senior Technology Delivery Leader

Strategic planning, budgets, data center operations, applications, hardware/software, project management, team building, design and restructuring, contract negotiations, design architecture, enterprise systems, performance, mission fulfillment, process improvement, time and resource optimization, mergers, and acquisitions.

As a Chief Information Officer, I was responsible for the effective management and execution of all IT functions including but not limited to: end-user applications, network infrastructure, server, and device management, computer operations, and IT help desk services for the agency. I am also responsible for selecting and implementing suitable technologies to streamline all operations, create efficiencies, and optimize strategic benefits.

As a Chief Technology Officer of Sterling National Bank (with $30 Billion assets) responsible for all of the Bank IT Infrastructure Services Delivery and technology support across the bank. He managed entire IT full-time employees and Managed services vendor, technical staff, who responsible for outsourced Infrastructure management and security operations.

As Assistant VP/Head of IT Infrastructure & Operations at Healthfirst Management Services, supporting an enterprise of 5,000+ employees, he led the design, deployment/operations of all technology infrastructure; maintained enterprise-wide information and technology security; attained process consistency and streamlined production deployments, and significantly reduced costs and improved efficiency. He also protected Healthfirst against natural disasters and provided scalability for future growth by relocating the Primary Data Center twice within 7 years to managed service co-locations.

Earlier, I served as IT Director for NMHCRx/SXC/Catamaran (now United Healthcare), where he successfully designed the system architecture for ~ 150 Servers with full redundancy and maintained them with 99.5% uptime, ensured process consistency, reduced costs, and built a state of the art onsite data center that provided infrastructure scalability.

Previously, I was Production Manager/Systems Engineer at AT&T and also worked in various positions for HCL Ltd., in India, Chrysler Corporation, the Higher Colleges of Technology in the UAE, and for Hewlett-Packard, also in the UAE.