TRG - The Resource Group jobs - 54 jobs

Mandatory Technical / Functional Skills Qualifications Mandatory Technical / Functional Skills • 3+ years experience with Sterling Order Management (OMS) Suite • 3+ Years experience in implementation of eCommerce solutions for multi-channels Retailers • 3+ Years experience in presenting to Customer Management / Stakeholders • 3+ Years experience in integrating Sterling Order Management (OMS) Solutions with downstream back office systems • 3+ Years experience in integrating eCommerce Solutions with Business Partners with various communications protocols (REST, WSDLs, Gateways, APIs, etc.) • Experience developement on eCommerce websites or other Internet transactional applications • Experience with end-to-end development, including back-end database layer, WCS, Sterling Order Management (OMS) application server/web server layer and UI layer • Integration experience with Third Party Applications (examples: Search Engines, Web Services, Tax Processors, Payment Processors, Fulfillment, Ad Engines). • Detailed knowledge of Service Oriented Architecture (SOA), Enterprise Service Bus (ESB), and Object Oriented Analysis and Design/Development (OOA/OOD). • Ability to think strategically and help development/architect teams for strategies and tactics that produce fast turnaround • Excellent personal communication, leadership, and organizational skills. Roles and responsibility • Design and develop ecommerce systems for fullfillment using Sterling Order Management (OMS) . • Contribute to the overall design and architecture of web applications. • Analyze and diagnose any issues that could adversely impact any functional capabilities of WebSphere Commerce applications. • Ensure that implementations meet the required scalability and reliability required for e-commerce operation. • Analyze and optimize database and core commerce functions • Web technologies/development (Java, J2EE, HTML, JSP, EJB, Rest services) • Experience in implementation, customization, and integration of Sterling Order Management (OMS) . • Work with various models in Sterling Order Management (OMS) . • Strong working knowledge and experience with JavaScript including AJAX/JSON and JavaScript application frameworks such as jQuery and Dojo. • Strong working knowledge of IBM DB2 database/SQL Additional Information All your information will be kept confidential according to EEO guidelines.

The Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) **Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments ** A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces ,” “Best Company Culture,” and “Best Companies for Career Growth " awards every year? Then a remote Licensed Property & Casualty Insurance Sales Agent position at Concentrix is just the right place for you! As a remote Licensed Property & Casualty Insurance Sales Agent, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as “game-changers.” Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Licensed Property & Casualty Insurance Sales Agent working from home, you will: Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals. Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication. Resolve questions and service issues that require a valid insurance license with professionalism and accuracy. Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction. Educate customers on policy options and documentation, clearly explaining the required steps or updates. Identify opportunities for cross-selling and upselling additional products that align with the customer's needs. Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation. Document interactions thoroughly to ensure accuracy, consistency, and continuity of service. Work from a quiet, distraction-free home environment, maintaining professionalism in all communications. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance Sales Agent (Remote) role include: 1 + years of customer service and 6 months sales experience Active resident license to sell P&C insurance Verifiable High school diploma or GED Strong computer navigation skills and PC knowledge Proficiency in fast-paced multi-tasking with strong problem-solving skills High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps) Must reside in the United States or have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, “We champion our people.” That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: Starting wage will be between $18 and $19 (pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. Paid training (Classroom: 4 Weeks and Transition: 3 Weeks) Lucrative employee referral bonus opportunities DailyPay enrollment option to access pay "early," when you want it Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience with company-supplied technologies Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. #wfh #wah

**Category :** **Customer Service/Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.** **With more than 500,000 inspired and** **passionate people speaking more than** **300 languages, our global scale and local** **presence allow us to be a force of good** **in supporting our communities, our** **clients, and the environment.** **Benefits of working with TP include:** + **Paid Training** + **Competitive Wages** + **Full Benefits (Medical, Dental, Vision, 401k and more)** + **Paid Time Off** + **Employee wellness and engagement programs** **TP and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen** **.** **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** **At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.** **Your Responsibilities** **Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.** + **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns** + **Calmly attempt to resolve and de-escalate any issues** + **Escalate interactions when necessary and appropriate** + **Respond to requests for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes** + **Provide feedback on call issues** + **Meet sales objectives as defined** **We're looking for** **fearless people - people who are inspired to deliver only the best in all that we do.** **Qualifications:** + **High School Diploma or equivalent.** + **Minimum of 6 months of customer service experience.** + **Must be 18 years of age or older.** + **Ability to type at least 25 words per minute.** + **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.** + **Customer service and/or sales experience preferred.** + **College degree preferred but not required.** **Key Competencies:** + **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.** + **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.** + **Communication:** **Outstanding communication, listening, and analytical skills.** + **Organizational Skills:** **Strong organizational and problem-solving skills.** + **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.** + **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.** + **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.** + **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.** **Work from Home Requirements:** + **Internet Requirements:** + **Minimum subscribed download rate equal or exceeds 15.0 Mbps** + **Minimum subscribed upload rate equal or exceeds 5.0 Mbps** + **ISP must have no packet loss and ping under 50ms** + **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN** + **Proof of internet speed required** + **Clean and quiet workspace** **Be Part of Our TP Family** **It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.** **EOE/Disability/Vets**

Job Description Why You'll Love This Job Clinician-founded and clinician-run! Create a meaningful career with an ABA provider that is mission-driven, forward-thinking in compassionate care, and focused on growth for both your patients and your career. Baseline benchmark data from the National Autism Data Registry shows that our ASD Quality Index Score is 25 points higher than the average provider, plus families of our graduated children scored us 92% in caregiver satisfaction-at this premier ABA provider, you'll get to work with the best in the field of ABA. Why BCBAs and Senior BCBAs Choose to Grow Their Career Here: Total Compensation: $71,400 - $111,700, including base salary and annual bonuses; tiered and based on experience and competency. Clinician-Designed Bonus: Bi-weekly rewards from client engagement and caseload. Reduced Administrative Burden: Each center has a Center Manager. The CM helps with client onboarding, staffing, schedules and more. Meaning, our BCBAs spend their time with our staff and clients. Clear Career Progression with Pay Increases: Through the BCBA Career Pathway program; advance your competencies and level up from BCBA - Lead BCBA - Senior BCBA - Assistant Clinical Director - Clinical Director - Regional BCBA. Free CEUs: $500 development stipend plus free CE events and cohorts with internal thought leaders on PFA, SBT, HRE, PEAK, and other neurodiversity-affirming practices. Work From Home Program: Up to 2 days per month to WFH for administrative work, including treatment planning and POCs. Mentorship & Support: Regional team and interdisciplinary clinical leadership, plus center-level support from clinical director and/or assistant CD. Relocation Packages Generous Paid Time Off: 30 days (20 vacation, 8 holidays, 2 for professional development). Comprehensive Benefits: Health (HSA/PPO), Vision, Dental, 401(k) with matching, and disability coverages. Ethical Caseloads No Non-Competes Travel Opportunities: 100+ locations nationwide to explore new roles and places, or become a travel BCBA for high-need areas. Responsibilities What you can expect to do as a Board Certified Behavior Analyst: Conduct detailed behavioral assessments to evaluate patient progress toward treatment goals. Design evidence-based intervention plans tailored to unique needs. Adhere to the stringent professional and ethical benchmarks set by the BACB. Supervise and nurture RBTs, Fellows, and new BCBAs to deliver the highest standards of care and optimal clinical outcomes. Collaborate effectively with diverse, interdisciplinary teams to ensure consistent interventions across settings. Work with children in a fully equipped center with dedicated therapy rooms, plus additional gross motor areas, indoor and outdoor play areas, bathrooms, and kitchen to address activities of daily living within center-based, outpatient care. Skills & Qualifications Educational prerequisites include a master's degree or higher in a relevant field and a current BCBA certification from the BACB. What to Expect the First 30 Days: Orientation: Formal onboarding program with introduction to organizational culture, values, policies, administrative tasks, and our mission. Bridge Program: Start a year-long mentorship and training program to expand your clinical repertoire while earning up to 14 CEUs. Case Reviews: Overview, discussion, and clinical coaching for current clients and interventions. Team Integration: Introduction and regular check-ins with interdisciplinary teams, including BCBAs, speech therapists, occupational therapists, and psychologists. Shadowing & Observation: Observing client sessions and senior BCBAs for practical insights. Feedback & Evaluation: Initial feedback sessions with supervisors on integration and performance. Resource Familiarization: Access to materials, research, and in-house tools. Center Culture: Warm welcome and immersion within a collaborative team and mission-driven culture. Client Interaction: Handling caseloads, assessments, family guidance, and intervention plans. Your journey with us will commence with a swift and transparent selection process that involves: Quick online application. Discussion with a recruiter (on your schedule, we make it work). A virtual interview with the Regional BCBA, timed to suit your needs. Swift post-interview feedback.

Job Description Why You'll Love This Job Clinician-founded and clinician-run! Create a meaningful career with an ABA provider that is mission-driven, forward-thinking in compassionate care, and focused on growth for both your patients and your career. Baseline benchmark data from the National Autism Data Registry shows that our ASD Quality Index Score is 25 points higher than the average provider, plus families of our graduated children scored us 92% in caregiver satisfaction-at this premier ABA provider, you'll get to work with the best in the field of ABA. Why BCBAs and Senior BCBAs Choose to Grow Their Career Here: Total Compensation: $71,400 - $111,700, including base salary and annual bonuses; tiered and based on experience and competency. Clinician-Designed Bonus: Bi-weekly rewards from client engagement and caseload. Reduced Administrative Burden: Each center has a Center Manager. The CM helps with client onboarding, staffing, schedules and more. Meaning, our BCBAs spend their time with our staff and clients. Clear Career Progression with Pay Increases: Through the BCBA Career Pathway program; advance your competencies and level up from BCBA - Lead BCBA - Senior BCBA - Assistant Clinical Director - Clinical Director - Regional BCBA. Free CEUs: $500 development stipend plus free CE events and cohorts with internal thought leaders on PFA, SBT, HRE, PEAK, and other neurodiversity-affirming practices. Work From Home Program: Up to 2 days per month to WFH for administrative work, including treatment planning and POCs. Mentorship & Support: Regional team and interdisciplinary clinical leadership, plus center-level support from clinical director and/or assistant CD. Relocation Packages Generous Paid Time Off: 30 days (20 vacation, 8 holidays, 2 for professional development). Comprehensive Benefits: Health (HSA/PPO), Vision, Dental, 401(k) with matching, and disability coverages. Ethical Caseloads No Non-Competes Travel Opportunities: 100+ locations nationwide to explore new roles and places, or become a travel BCBA for high-need areas. Responsibilities What you can expect to do as a Board Certified Behavior Analyst: Conduct detailed behavioral assessments to evaluate patient progress toward treatment goals. Design evidence-based intervention plans tailored to unique needs. Adhere to the stringent professional and ethical benchmarks set by the BACB. Supervise and nurture RBTs, Fellows, and new BCBAs to deliver the highest standards of care and optimal clinical outcomes. Collaborate effectively with diverse, interdisciplinary teams to ensure consistent interventions across settings. Work with children in a fully equipped center with dedicated therapy rooms, plus additional gross motor areas, indoor and outdoor play areas, bathrooms, and kitchen to address activities of daily living within center-based, outpatient care. Skills & Qualifications Educational prerequisites include a master's degree or higher in a relevant field and a current BCBA certification from the BACB. What to Expect the First 30 Days: Orientation: Formal onboarding program with introduction to organizational culture, values, policies, administrative tasks, and our mission. Bridge Program: Start a year-long mentorship and training program to expand your clinical repertoire while earning up to 14 CEUs. Case Reviews: Overview, discussion, and clinical coaching for current clients and interventions. Team Integration: Introduction and regular check-ins with interdisciplinary teams, including BCBAs, speech therapists, occupational therapists, and psychologists. Shadowing & Observation: Observing client sessions and senior BCBAs for practical insights. Feedback & Evaluation: Initial feedback sessions with supervisors on integration and performance. Resource Familiarization: Access to materials, research, and in-house tools. Center Culture: Warm welcome and immersion within a collaborative team and mission-driven culture. Client Interaction: Handling caseloads, assessments, family guidance, and intervention plans. Your journey with us will commence with a swift and transparent selection process that involves: Quick online application. Discussion with a recruiter (on your schedule, we make it work). A virtual interview with the Regional BCBA, timed to suit your needs. Swift post-interview feedback.

Home (***************************** »Job Details **Professional I, Lead Generation** Marketing & Communications Account Management Language English Apply Now (******************************************************************************************************************************* **Description** Are you looking for an excellent opportunity with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a role at Concentrix is just the right place for you! Here at Concentrix, we think about the world differently and have contrarian views of what it takes to survive and thrive in business, especially in today's climate. We are a Customer Experience Solutions Company because to us the "Experience is Everything". With our multi-product Concentrix offering, we are helping companies deliver best-in-class customer experiences. The Business Development Representative (BDR) plays a critical role in supporting our Sales Teams and Account Managers by opening doors to new opportunities. BDRs help drive growth by identifying and engaging potential new clients, as well as uncovering cross-sell and upsell opportunities within our existing customer base. This position works closely with Sales and Marketing to create interest in our products and services, ensuring a strong pipeline that enables our teams to deliver exceptional value to clients. Business Development creates the great first impression to potential customers who are committed to enhancing a better customer experience for their own brand. You will proactively identify, contact, and cultivate new business opportunities using a combination of cold calling, emailing, and social channels to leverage meetings where you uncover customer experience opportunities. **What you'll do in this role** : + Use prospecting strategies to lead initial outreach to prospects in various C-level positions + Be able to quickly build report with prospects while creating interest in Concentrix services. + Proactive collaboration with Sales, Management and Marketing bringing forward sales play approaches. + Identify the needs and challenges of a prospective customer + Accountable to goals of qualified meetings, opportunities and revenue + Learn industry and funding signals and incorporate business trends in your prospect outreach + Willingness to be creative and try new prospecting strategies to achieve your goals **What you'll bring:** + 2-4+ years in a BDR/SDR role with proven success in outbound prospecting. + Demonstrated track record of meeting or exceeding quotas for pipeline generation and closed deals + Experience working in fast-paced SaaS or tech environments + Exposure to full sales cycle or collaboration with Account Managers / Sellers on closing deals + Familiarity with targeting mid-market or enterprise accounts + Familiarity with targeting current client accounts for upsell / cross sell opportunities + Hands-on experience with CRM systems (Salesforce, Dialer, Einstein, Highspot, LinkedIn Sales Nav, ZoomInfo). + Familiarity with sales engagement platforms and analytics tools. + Excellent verbal and written communication skills. + Proficiency in cold calling, email outreach, and social selling. **What's in it for you:** One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. + The base salary range for this position is $50k - $70k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan/ RRSP, paid time off and holidays and paid learning days. + Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more + Health and wellness programs with trained partners to help promote a healthy you + Mentorship programs that support your rewarding career journey + Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, My One Earth Promise, and more **REIMAGINE THE BEST VERSION OF YOU!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." The deadline to apply for this position is Jan 6, 2026. \#LI-Remote #WAH

Home (***************************** »Job Details **Legal Assistant** Other (******************************************************* Language English Apply Now (************************************************************************************************************* **Summary** As a Legal Assistant you will support the in-house U.S. Legal Immigration team which manages all government filings for Concentrix's sponsored work visas and directly supports sponsored employees throughout the immigration process. Your primary role will be to process incoming mail, send out physical filing packages, triage communications, and coordinate with various departments within the company. **Description** **_Essential Responsibilities:_** + Mail and Document Management: Process and save notices, update data in case management systems, and coordinate document shipments via FedEx for all departments at the Cincinnati office. + Email and Communication: Manage and organize email inbox, respond to simple requests, and ensure proper routing of action items to team members. + Application Processing: Prepare, organize, and log application materials; ensure final copies are filed and necessary updates are communicated. + Document Preparation: Draft a variety of letters and basic immigration forms, under supervision of paralegals and attorney. + Audit and Administrative Support: Perform ongoing audits, maintain templates and training documents, and assist with purchase orders and invoice tracking. + This is a **part-time position** with flexibility to work 3 or 4 days per week. **_Candidate profile:_** + This is an onsite position and ability to work at our Cincinnati, Ohio location is a requirement + Bachelor's degree or equivalent work experience is a requirement. Prior experience as a legal assistant in a legal office or in an immigration legal department preferred. + Attention to detail for preparing and proofreading legal documents accurately. + Process-oriented, with experience working on repetitive legal tasks + Strong organizational and time-management skills to handle competing priorities + Proficiency in legal software and general office productivity tools. + Excellent communication and interpersonal skills, with the ability to communicate effectively with internal key stakeholders from different teams, cultures, and backgrounds + Ability to handle confidential information with discretion. The base salary range for this position is $19.9- $25 hourly (pay rate will not be below applicable minimum wage) plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline for applying for this position is Jan 9, 2026.

**Category :** **Information Technology** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.** **With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.** **Benefits of working with TP include:** + **Paid Training** + **Competitive Wages** + **Full Benefits (Medical, Dental, Vision, 401k and more)** + **Paid Time Off** + **Employee wellness and engagement programs** **TP and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** **Purpose** **We are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management), CRM (Customer Relationship Management), and ITOM (IT Operations Management) offerings. In this role, you will serve as a trusted advisor to potential clients, showcasing the value of our solutions, driving technical discussions, and enabling successful sales engagements.** **This position is 100% work at home.** **Your Responsibilities** + **Collaborate with sales teams to understand client needs and propose tailored solutions using the ServiceNow ITSM, CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof of concepts (POCs), and technical presentations to showcase the value of ServiceNow solutions.** + **Engage with client stakeholders, including technical teams and executive leadership, to identify challenges and align ServiceNow capabilities with business goals.** + **Design solution architectures and workflows, highlighting how ServiceNow can streamline processes and address client pain points.** + **Collaborate with the sales and delivery teams to create technical documentation, solution proposals, and responses to RFPs/RFIs.** + **Stay updated on the latest ServiceNow platform features, capabilities, and market trends to ensure solutions meet evolving client needs.** + **Support client workshops, discovery sessions, and technical deep dives to build confidence in ServiceNow solutions.** + **Collaborate with internal teams to ensure alignment between proposed solutions and delivery capabilities.** + **Act as a technical liaison between clients and internal teams during the pre-sales process, addressing questions and concerns promptly.** **Qualifications** + **Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent work experience.** + **Minimum of 5 years of experience in pre-sales or technical consulting roles, with a strong focus on ServiceNow ITSM, CSM, and ITOM products.** + **Demonstrated ability to design and present complex technical solutions clearly and compellingly.** + **Expertise in ServiceNow platform capabilities, including workflows, integrations, and customizations.** + **Solid understanding of ITIL frameworks and ITSM best practices.** + **Excellent communication, presentation, and interpersonal skills, with the ability to engage technical and business audiences.** + **Strong problem-solving skills and a client-first mindset.** + **Focus on continual training on new ServiceNow technologies to keep skill sets current.** + **Experience in pre-sales for SaaS platforms or cloud-based solutions.** + **Familiarity with integration technologies such as REST/SOAP APIs and data transformation tools.** + **Experience with Now Assist and Creator Assist** + **Experience with integrating common telephony cloud solutions (e.g. Genesys, Amazon Connect, etc.)** + **Experience working with monitoring tools and strategies related to ITOM.** + **Project management experience or certification (e.g., PMP, Agile/Scrum certifications).** **Certifications (Required):** + **ServiceNow Certified System Administrator (CSA)** **Certifications (Preferred):** + **ServiceNow Certified Application Developer (CAD)** + **ITIL Foundation Certification (v3 or v4)** + **ServiceNow Certified Implementation Specialist - ITSM** + **ServiceNow Certified Implementation Specialist - CSM** + **ServiceNow Certified Implementation Specialist - ITOM** **Soft Skills** + **Process Excellence** + **Collaboration** + **Communication** + **Emotional Intelligence** + **Open-Mindedness** + **Critical Thinking** + **Solution Orientation** + **Entrepreneurship** + **AI Proficiency** + **Data Literacy** **Be Part of Our TP Family** **It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.** **TP is an Equal Opportunity Employer**

**Category :** **Customer Service/Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.** **With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.** **Benefits of working with TP include:** + **Paid Training** + **Competitive Wages** + **Full Benefits (Medical, Dental, Vision, 401k and more)** + **Paid Time Off** + **Employee wellness and engagement programs** **TP and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.** **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** **At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY** **Your Responsibilities** **Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.** + **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns** + **Calmly attempt to resolve and de-escalate any issues** + **Escalate interactions when necessary and appropriate** + **Respond to requests for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes** + **Provide feedback on call issues** + **Upsell if required** **We're looking for fearless people - people who are inspired to deliver only the best in all that we do.** + **Ability to work remotely in a virtual team environment** + **6 months Customer service experience preferred** + **Over 18 years of age** + **Ability to type 25 wpm** + **High School Graduate or GED** + **Comfort with desktop computer system** + **Proven oral & written communication skills** + **Logical problem-solving skills** + **Ability to navigate Windows operating systems** + **Organization and work prioritization skills** **Work from Home Requirements:** + **Internet Connection Requirements:** + **Minimum subscribed download rate equal or exceeds 12.0 Mbps** + **Minimum subscribed upload rate equal or exceeds 3.0 Mbps** + **ISP must have no packet loss and ping under 50ms** + **Proof of internet speed required** + **Clean and quiet workspace** **Be Part of Our TP Family** **It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.** **TP is an Equal Opportunity Employer**

Home (***************************** »Job Details **Senior Solution Architect-Customer Experience - CX Solutioning** Other Account Management Language English Apply Now (*********************************************************************************************************************************************************************** **Summary** The Solution Architect position is a pre-sales role that is responsible for solutioning the professional services work required to create contact center automation solutions for clients. This role also acts as a consultant who performs in-depth discovery/due diligence sessions to uncover end user needs, automation opportunities, business case creation/justification, proposals, and ultimately content creation for contracts. **Description** **Essential Functions/Core Responsibilities** + Determines most appropriate solution in collaboration with Sales Rep and Sales Engineer, through participation in detailed discussions with clients, RFP/RFI documentation and/or other solution requests + Works collaboratively with the PS leaders and PS team to ensure the creation of a robust solution + Develops the solution approach along with the related estimated timeline, ROI models and presentation materials + Proactively identifies and resolves issues affecting the solution, timeline, and resources + Participates in discussions with Sales and Finance to evaluate pricing strategies and determine the ideal approach and approvals + Understands and escalates potential risk for all solution components and collaborates with the Solutions Director to identify potential risk abatement alternatives + Contributes to content for the creation of the scope of work document. + Facilities meetings to review pricing, staffing, timelines, contracts, and other presentation materials requiring agreement, as needed + Attends site visits in a variety of locations with Sales Rep and other key members + Performs research on customers/potential customers and/or vertical/industry to provide subject matter expert knowledge and identify opportunities to differentiate the Concentrix solution + Assists Sales Rep in gather the appropriate resources to adhere to Concentrix protections: Non-Disclosure Agreements, Deal Review, Legal, Security Risk/Controls, etc. + Continuous improvement of opportunity management process to enhance team's ability to become more efficient and deliver effective messaging **Candidate Profile** + Bachelor's Degree or 8+ year's related experience in one or more of the following areas: Consulting, user centered design, voice/digital bot/channels, customer experience, industry vertical(s), contact center operations, cloud services, sales support, or marketing + Experience with bots, self-service applications, communication channels such as Voice (IVR), Messaging/Chat (Omni), user experience design and CX best practices + Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates + Advanced Microsoft Office skills (excel, power point, word, visio) + Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment + Demonstrated ability to take initiative and ownership with focus on continuous improvement + Strong customer service disposition and sense of professionalism + Solid understanding of the organization's business operations and industry. Demonstrated business acumen + Demonstrated ability to comprehend, analyze, and interpret

**Category :** **Client Operations** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.** **With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.** **Benefits of working with TP include:** + **Paid Training** + **Competitive Wages** + **Full Benefits (Medical, Dental, Vision, 401k and more)** + **Paid Time Off** + **Employee wellness and engagement programs** **TP and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** **Purpose** **Coordinate implementation of programs for clients in the direct response, financial services, retail, technology, and business enterprise industries. Acts as** **liaison** **between the client and the TP technical team and responsible for implementation and lifecycle maintenance of client IVR programs.** **This position is 100%** **work** **at home.** **Must be** **located** **within the US and eligible to work in the US without sponsorship.** **Your Responsibilities** + **P** **roject management including team leadership** + **Compile specifications,** **requirements** **and other program specific documentation from the client** + **Write creative copy for interactive voice response scripts** + **Track and manage scope,** **schedule** **and costs for project implementation** + **Manage tasks and deliverables from client to technical resources** + **Review both new and existing IVR programs for script to system accuracy and effective sales approach** + **Analyze client reports and make suggestions to** **optimize** **scripts and/or offers** + **Identify** **potential application and process improvements** + **Provide excellent customer service to internal and external clients** + **Prepare monthly billing documentation** + **Prepare documentation for client business reviews** + **Develop monthly revenue projections for each client** + **Perform other related duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management** **immediately** **Qualifications** + **Must be at least 18 years old** + **Bachelor's degree or significant equivalent experience as an Account Manager in the contact center industry** + **2 to 4 years of experience as an account manager, account coordinator or project manager preferably working with IVR applications or in the contact center industry** + **Minimum** **requirement** **of** **intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.)** + **Overnight travel approximately four times per year** + **Excellent attendance history is** **required** + **Must pass mandatory background checks which may include pre-screenings, illegal drug** **tests** **and credit check** **Soft Skills** + **Process Excellence** + **Collaboration** + **Communication** + **Emotional Intelligence** + **Open-Mindedness** + **Critical Thinking** + **Solution Orientation** + **Entrepreneurship** + **AI Proficiency** + **Data Literacy ** **Be Part of Our TP Family** **It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.** **TP is an Equal Opportunity Employer**

Home (***************************** »Job Details **Sr. Software Business Analyst** Information Technology Research & Analytics Language English Apply Now (************************************************************************************************************************** **Description** **Sr. Software Business Analyst Job Ref #: 929244** Concentrix CVG Customer Management Group Inc., Cincinnati OH, has multiple openings for the position of Sr. Software Business Analyst. Work will be performed in various unanticipated locations throughout the U.S. Ability to travel and/or relocate is required. Telecommuting may be permitted. The Sr. Software Business Analyst will analyze business processes, gather requirements, and translate them into functional and technical specifications for developers. Ensure the software being developed aligns with business objectives and meets user expectations. Collaborate with developers and users to understand how the software in play can improve production or service delivery to improve efficiencies and increase competence. The position requires a Bachelor's degree in Computer Science, Engineering (any), Business, or any technical/analytical field that is closely related to the specialty, plus six (6) years of experience in the same or similar IT/Computer-related field. Required experience must include experience working with: collecting and analyzing business data; monitoring and identification of information sources and data; analyzing data using statistical software; and risk management. Permanent U.S. work authorization is required for this position (no visa sponsorship available). **Salary Range:** The base salary range for this position is $129,563 - $137,186, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The position will be posted for two weeks from its posting date of December 22, 2025.

Home (***************************** »Job Details **Dynamics 365 Sales Consultant** Information Technology Other Language English Apply Now (************************************************************************************************************************** **Summary** We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. Join us and be part of this journey towards greater opportunities and brighter futures. **Description** The Dynamics 365 Sales Consultant is responsible for delivering functional consulting services focused on the Dynamics 365 Sales (CRM) workload. This role works directly with clients to understand business needs, design solutions, configure the platform, and support successful adoption of Sales features within Dynamics 365 and the Power Platform. **Responsibilities** · Conduct workshops with business stakeholders to gather and analyze Sales-related requirements. · Configure and customize Dynamics 365 Sales components, including entities, forms, views, dashboards, charts, and business processes. · Implement Sales capabilities such as lead and opportunity management, forecasting, product/catalog setup, sales pipelines, and reporting. · Develop functional specifications, process flows, documentation, and training materials. · Advise clients on best practices for Sales processes and CRM usage. · Prepare demos and contribute to pre-sales activities when needed. · Stay current on the latest Dynamics 365 and Power Platform updates, AI features, and Microsoft roadmap. **Qualifications** · 8-10 years of experience implementing Dynamics 365 Sales or other CRM platforms. · Strong functional understanding of the end-to-end Sales lifecycle (lead → opportunity → quote → order). · Experience configuring Dynamics 365: forms, views, charts, business rules, workflows, and sales processes. · Familiarity with Power Platform (Power Automate, Power Apps, Dataverse). · Excellent communication skills and experience working directly with clients. · Ability to translate business requirements into functional designs and system configurations. **Preferred Qualifications** · Microsoft certifications such as: o MB-210: Dynamics 365 Sales o PL-200: Power Platform Functional Consultant · Experience with Customer Service or Marketing modules (nice to have). · Consulting or enterprise project experience. · Exposure to integration patterns, data migration, or reporting tools (Power BI). **Soft Skills** · Strong problem-solving and analytical ability. · Clear communication and workshop facilitation skills. · Customer-oriented mindset focused on delivering value. **Salary Range:** The base salary range for this position is **$106,000 - $140,000** plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. The deadline to apply for this position is 12/04/2025 \#LI-Remote \#ConcentrixCatalyst

Job Description Center Manager About This Opportunity Join a leading ABA therapy center dedicated to delivering compassionate, evidence-based care for children with autism. As Center Manager, you'll oversee daily operations, inspire your team, and ensure every family receives exceptional support. What You'll Do Lead & Develop: Recruit, train, and mentor a high-performing team Optimize Operations: Manage scheduling, budgeting, and continuous process improvements Family Champion: Serve as the primary liaison, ensuring caregivers feel valued and supported Drive Growth: Oversee financial performance and identify community expansion opportunities Safeguard Compliance: Maintain HIPAA and all state/federal regulations Who You Are Required: High school diploma (or equivalent) + 2+ years in a leadership role Driven by a passion for making a real difference in children's lives Preferred: ABA therapy background, budget management experience, bachelor's degree What We Offer $58,000+ base salary + quarterly bonus potential 28 days off: 20 PTO, 7 holidays, 1 flex day, 2 professional-development days Comprehensive benefits: Medical, dental, vision, 401(k) match, and generous professional-development stipend Work Environment Fast-paced ABA therapy center setting; occasional overnight travel Equal Opportunity We celebrate diversity and welcome applicants from all backgrounds.

Home (***************************** »Job Details **Software Development Engineer in Test (SDET) with Java** Information Technology Other Language English Apply Now (*********************************************************************************************************************************************** **Summary** We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. Join us and be part of this journey towards greater opportunities and brighter futures. **Description** **Job Title: Software Development Engineer in Test (SDET) with Java** **Location: Richmond, VA** **Job Summary** Concentrix is looking for a seasoned Software Quality Assurance Engineer with over 5 years of experience, particularly in testing Java applications. You'll be responsible for developing and executing test plans and scenarios, ensuring the delivery of high-quality software. Your role involves collaborating with Business/Product SMEs and development teams, utilizing your expertise in technologies like HTML, XML, Java, and TypeScript, as well as tools like Azure DevOps and GIT. You will actively engage in Agile Scrum processes, refine requirements, and conduct test scenario evaluations. Proficiency in automated testing using UFT, Playwright, and Selenium is essential, as is the ability to develop automation frameworks and integrate them into CI/CD pipelines. Your attention to detail and problem-solving skills will be key in delivering reliable software solutions. **Qualifications** + Adaptable and quick to learn complex software systems. + Extensive experience in software testing, particularly with Java applications, including functional, non-functional, integration, regression, and user acceptance testing. + Strong communication skills, both written and verbal. + Well-versed in test planning, creation, and execution. + Skilled in technologies like HTML, XML, Java, TypeScript, and frameworks such as React or Next.js. + Proficient with MS SQL databases, and version control systems like GIT. + Experienced with Azure DevOps tools. + Comfortable working independently or within a team. + Experienced with Agile Scrum methodologies. + Capable of reviewing requirements and test scenarios with developers and stakeholders. + Detail-oriented with a knack for identifying defect root causes. + Experienced in automated testing using UFT and tools like Playwright and Selenium. **Responsibilities** + Collaborate with Business/Product Subject Matter Experts to understand requirements. + Review requirements with developers and QA teams to ensure consistency and accuracy. + Develop, maintain, and execute test plans, scenarios, and cases based on requirement documents and logic extracts. + Record test scenarios, cases, and expected outcomes in the test management tool. + Create and execute test sets within the test management tool; analyze and report the test results. + Run complex SQL queries to verify correct data persistence in databases. + Document and track defects using the specified tool. + Participate actively in daily SCRUM meetings. + Deliver test scenarios and cases within the project timeline. + Identify test data requirements for execution and address data gaps in the test environment. + Recognize test cases suitable for automation. + Develop and review automation code according to BHE standards. + Develop and maintain automation frameworks (UFT, Playwright, Typescript, Java, Selenium) and integrate them into CI/CD pipelines. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. The base salary for this position is $92,250 - $124,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. **The deadline to apply for this position is: 12/26/2025**

**Category :** **Marketing** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.** **With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.** **Benefits of working with TP include:** + **Paid Training** + **Competitive Wages** + **Full Benefits (Medical, Dental, Vision, 401k and more)** + **Paid Time Off** + **Employee wellness and engagement programs** **TP and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** **Purpose** **We're** **seeking a dynamic Integrated Account-Based Marketing (ABM) Manager to lead and execute targeted, multichannel campaigns that drive pipeline growth and revenue for our IT Services line of business. Reporting to the Director of Integrated Marketing, you will m** **anage** **1:1,** **1:Few** **, and** **1:Many** **ABM campaigns, collaborating cross-functionally with Sales, SDRs, and other Marketing teams. This role is pivotal in driving personalized, targeted engagement across our key accounts around our IT Services such as Cloud Services, Intelligent Automation, Security Services, and Data Services. The ideal candidate will have hands-on experience and** **proficiency** **managing marketing programs with Marketo,** **Demandbase** **, LinkedIn, and Salesforce (SFDC). S/he will have practical knowledge of multichannel ABM campaigns and** **proficiency** **with gifting platforms. Your ability to develop creative, data-driven strategies will help us deepen relationships with high-value accounts and** **optimize** **the buyer journey.** **This position is 100%** **work** **at home** **. While this position will be working from home, this candidate must be** **located** **within the US and be eligible to work in the US** **without sponsorship** **.** **Your Responsibilities** + **ABM Strategy & Execution: Develop personalized 1:1 campaigns and scalable** **1:Few** **programs to engage target accounts and buying committees.** + **Collaboration: Partner with Sales, SDRs, and Client Success to** **align on** **account plans and marketing priorities, ensuring cohesive go-to-market strategies.** + **Campaign Management:** **Utilize** **multi-channel approaches, including paid media, social selling, events, email, and tailored and custom content, to drive pipeline and revenue growth and market share.** + **Data & Optimization: Leverage tools like Salesforce,** **Demandbase** **, LinkedIn, and Marketo to track engagement,** **optimize** **campaigns, and deliver performance reporting.** + **Content Creation: Develop engaging, account-specific materials, including videos and personalized templates, to support campaigns.** + **Training & Enablement: Educate field teams on ABM tactics and follow-up strategies to ensure seamless execution.** **Qualifications** + **7 years in B2B marketing for IT Services with 3+ years in ABM roles.** + **Expertise** **in marketing tools such as Marketo,** **Demandbase** **, LinkedIn, and Salesforce.** + **Proven ability to deliver high-ROI campaigns in a fast-paced environment.** + **Strong project management, analytical, and communication skills.** + **Please expect reasonable travel for this position - approximately a few times annually but based on the needs of the business** **Soft Skills** + **Process Excellence** + **Collaboration** + **Communication** + **Emotional Intelligence** + **Open-Mindedness** + **Critical Thinking** + **Solution Orientation** + **Entrepreneurship** + **AI Proficiency** + **Data Literacy ** **Be Part of Our TP Family** **It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.** **TP is an Equal Opportunity Employer**

Home (***************************** »Job Details **Inside Sales Representative (Business to Business)-Remote** Operations (************************************************************ Language English Apply Now (****************************************************************************************************************************** CareerWebSite) **Summary** Inside Sales Representative (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) **Description** **A NEW CAREER POWERED BY YOU** Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Happiest Employees** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you! As a remote Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. **CAREER GROWTH AND PERSONAL DEVELOPMENT** This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. **WHAT YOU WILL DO IN THIS ROLE** As an Inside Sales Representative working from home, you will: + Telephone sales calls and email communication to sell in new acceptance. Made to both new and existing prospects. + Agents will explain the request to pay with updated payment method, describe fee, and help the supplier to understand product value. + Function between sales channels and business to facilitate lead management to help close lead. + Servicing merchant inquiries and escalations around merchant enrollment/set up. + Research skills to look up multiple data points and funnel information into Excel. + A specialist will help customers set up the payment system to enable them to receive payments. + May run reporting, provide business pertinent insight for meetings, and resolve leads needing more information. + Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') expected dials per day 40 to 50 estimated of 10 minutes per call. + Expected to hit sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. + Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. + Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. + Maintain basic knowledge of client products and/or services. + Prepare complete and accurate work including appropriately notating accounts as required. + Participate in activities designed to improve customer satisfaction and business performance. + Track, document, and retrieve information in call tracking database + Respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. + The ability to de-escalate situations and tough conversations around product offerings/pricing. + Deliver expert customer experiences...with a smile. **YOUR QUALIFICATIONS** Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Enablement Partner Representative (Remote) role include: + A high school diploma and/or GED. + **The following internet providers are not accepted:** T-Mobile, AT&T Wireless, Verizon Wireless, Verizon 5G, Hughes Net, ViaSat, Starlink, Telesat, OneWeb, Project Kuiper, DISH/DishNet, Amazon.com IE, Earthlink, WildBlue, Xplore, Xplore Net, ARSAT, Canada Satellite, Ground Control and Rise Broadband. + Providing a white glove customer service experience with a passion for building customer loyalty through exceptional listening, relationship building and consultative probing. + Excellent verbal and written skills. + Ability to influence decisions around change. + Exceptional listening and relationship building skills. + Proficient multitasking and system navigation. + Creative problem solver. + Demonstrate resiliency in a fast-paced metrics driven environment. + Proficient in Microsoft Office with Proficiency in Excel. + Operate in a heavily regulated environment. + Team oriented behavior. + Ability to overcome objections. + Sales experience 1+ years _(preferred)_ . + Financial/credit card processing experience. **WHAT'S IN IT FOR YOU** One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: + The base salary range for this position is $16 per hour, plus incentives that align with individual and company performance _(pay rate will not be below the applicable minimum wage)_ , Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. + Paid 9-day training and 11-day transition + Lucrative employee referral bonus opportunities + Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more + 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) + Health and wellness programs with trained partners to help promote a healthy you + Mentorship programs that support your rewarding career journey + Work-from-home convenience with company-supplied technologies + Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support + Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **REIMAGINE THE BEST VERSION OF YOU!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (********************************************************************************************* **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listedhere (********************************************** . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: + English (************************************************************************************** + Spanish To request a reasonable accommodation please clickhere (***************************************************** . If you wish to review the Affirmative Action Plan, please clickhere (*********************************************** .

As a Legal Assistant you will support the in-house U.S. Legal Immigration team which manages all government filings for Concentrix's sponsored work visas and directly supports sponsored employees throughout the immigration process. Your primary role will be to process incoming mail, send out physical filing packages, triage communications, and coordinate with various departments within the company. Essential Responsibilities: Mail and Document Management: Process and save notices, update data in case management systems, and coordinate document shipments via FedEx for all departments at the Cincinnati office. Email and Communication: Manage and organize email inbox, respond to simple requests, and ensure proper routing of action items to team members. Application Processing: Prepare, organize, and log application materials; ensure final copies are filed and necessary updates are communicated. Document Preparation: Draft a variety of letters and basic immigration forms, under supervision of paralegals and attorney. Audit and Administrative Support: Perform ongoing audits, maintain templates and training documents, and assist with purchase orders and invoice tracking. This is a part-time position with flexibility to work 3 or 4 days per week. Candidate profile: This is an onsite position and ability to work at our Cincinnati, Ohio location is a requirement Bachelor's degree or equivalent work experience is a requirement. Prior experience as a legal assistant in a legal office or in an immigration legal department preferred. Attention to detail for preparing and proofreading legal documents accurately. Process-oriented, with experience working on repetitive legal tasks Strong organizational and time-management skills to handle competing priorities Proficiency in legal software and general office productivity tools. Excellent communication and interpersonal skills, with the ability to communicate effectively with internal key stakeholders from different teams, cultures, and backgrounds Ability to handle confidential information with discretion. The base salary range for this position is $19.9- $25 hourly (pay rate will not be below applicable minimum wage) plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline for applying for this position is Jan 9, 2026. Location: USA, Cincinnati, OH Language Requirements: Time Type: Part time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: •English •Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.

Sterling OMS Senior Developer Duration: Permanent Job Description: Mandatory Skills: • 3+ years experience with Sterling Order Management (OMS) Suite • 3+ Years experience in implementation of eCommerce solutions for multi-channels Retailers • 3+ Years experience in presenting to Customer Management / Stakeholders • 3+ Years experience in integrating Sterling Order Management (OMS) Solutions with downstream back office systems • 3+ Years experience in integrating eCommerce Solutions with Business Partners with various communications protocols (REST, WSDLs, Gateways, APIs, etc.) • Experience developement on eCommerce websites or other Internet transactional applications • Experience with end-to-end development, including back-end database layer, WCS, Sterling Order Management (OMS) application server/web server layer and UI layer • Integration experience with Third Party Applications (examples: Search Engines, Web Services, Tax Processors, Payment Processors, Fulfillment, Ad Engines). • Detailed knowledge of Service Oriented Architecture (SOA), Enterprise Service Bus (ESB), and Object Oriented Analysis and Design/Development (OOA/OOD). • Ability to think strategically and help development/architect teams for strategies and tactics that produce fast turnaround • Excellent personal communication, leadership, and organizational skills. Roles and responsibility • Design and develop ecommerce systems for fullfillment using Sterling Order Management (OMS) . • Contribute to the overall design and architecture of web applications. • Analyze and diagnose any issues that could adversely impact any functional capabilities of WebSphere Commerce applications. • Ensure that implementations meet the required scalability and reliability required for e-commerce operation. • Analyze and optimize database and core commerce functions • Web technologies/development (Java, J2EE, HTML, JSP, EJB, Rest services) • Experience in implementation, customization, and integration of Sterling Order Management (OMS) . • Work with various models in Sterling Order Management (OMS) . • Strong working knowledge and experience with JavaScript including AJAX/JSON and JavaScript application frameworks such as jQuery and Dojo. • Strong working knowledge of IBM DB2 database/SQL Desirable Technical / Functional Skills Work with different teams - Business, Solutions - Portal and team of Architects to create overall user interface, Implement solutions with complete considerations on Infrastructure capability, performance, supportability to achieve end user business results. Total experience in required skill (years) 6 + years Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: 2 Slots for phone interview: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.