Referral Coordinator
Front desk coordinator job at Triad Adult and Pediatric Medicine
The primary purpose of this position is to effectively manage cases and to coordinate referrals with outside medical facilities, clinics, and agencies, in order to provide the appropriate patient care. This position promotes community awareness by facilitating health education in a variety of settings and through various marketing opportunities.
Job Responsibilities:
Coordinates patient referrals to outside specialists, physicians, testing facilities, specialized schools, agencies, and parent support/advocacy services, utilizing appropriate TAPM procedures.
Assists/advises families with available service assessments.
Serves as liaison for county and member hospital and agencies.
Tracks TAPM in-patients at hospitals.
Participates in discharge planning rounds, as appropriate, with area hospitals.
Schedules and confirms appointments for patients at specialty clinics, as necessary
Refers patients to appropriate sources for home health care.
Coordinates transportation needs, which includes providing maps, distributing bus tickets, and maintaining appropriate records.
Provides interpreters for non-English speaking and/or hearing impaired patients/families.
Provides authorization to other facilities for treating TAPM patients.
Initiates and maintains tracking data related to referrals and lab/studies; assures that reports are available for primary providers.
Monitors ongoing availability of community resources and network services.
Promotes community awareness of TAPM by providing patient education in community forums, such as health fairs, daycare centers, schools, malls, drug stores, and other community/agency functions.
Abides by all company policies regarding safety/health rules and regulations.
Adapts to various situations and adjusts to shifting priorities.
Preparation & Training:
Job duties require the equivalent of a high school education with a preferred two-year Associate Degree in business or healthcare management. A combination of education and experience will be considered. Must maintain effective written and oral communication/English skills and proficiency in Microsoft office programs. Must maintain a current NC driver's license for outside travel.
Auto-ApplySenior, Patient Access Representative
Elizabeth City, NC jobs
City/State Elizabeth City, NC Work Shift Third (Nights) Full-Time, Nights The Senior Patient Access Representative is a working resource to the patient registration teams. Responsibilities include registering patients for the Emergency Department, and/or various registration areas of the hospital. The Patient Access Team Leader also assists the Team Coordinator and department leadership by serving as registration system super-user, taking on-call rotation during the week and on the weekends, participating in the interviewing process, preparing and reviewing reports, performing QA audits, mentoring and training staff, managing department supply levels, and participating in meetings and workgroups. The Team Lead is required to meet the written requirements and competency to serve as a preceptor and to provide department orientation. If you desire, there are promotional opportunities in Patient Access such as a Team Coordinator.
Up to $1,500Sign-On Bonus for Qualified Candidates!
Education
HS - High School Grad or Equivalent
Certification/Licensure
No specific certification or licensure requirements
Experience
2 years of Customer Service and/or Data Entry
Associate or bachelor's degree in Lieu of two years of experience
Two years of previous experience in a healthcare environment in a related area
Proficiency in Keyboarding
K eywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster
.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara Albemarle Medical Center , located in Elizabeth City, NC, serves northeastern North Carolina with a caring team of approximately 650 employees and 150 medical providers. We think of each other as family, with those bonds extending into our close-knit community and serving as the foundation for our patient care. Our 182-bed facility features 25 specialties including emergency, maternity, orthopedics, medical, and surgical care in addition to our outpatient laboratory, imaging, and comprehensive breast services. In 2022, Sentara broke ground on a new campus, a state-of-the-art 88-bed hospital to replace the current 60-year-old facility on North Road Street. The 135-acre campus, coming out of the ground at Halstead Boulevard Extended and Thunder Road, will be known as the Sentara Albemarle Regional Health Campus. It is projected to cost about $200 million, up from the original estimate of $158 million, due to sharp spikes in costs for building materials and medical equipment.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Registered Nurse (RN) Unit Coordinator - Intensive Care Unit
Elizabeth City, NC jobs
City/State Elizabeth City, NC Work Shift Third (Nights) Sentara Albemarle Medical Center is hiring a Registered Nurse (RN) Unit Coordinator for the Intensive Care Unit (ICU). Elevate your career! Hours/Shift: 36-hours, Nights Education
Degree or Diploma in Registered Nursing
Bachelor of Science Nursing- BSN
Certification/Licensure
Registered nursing License (Required)
BLS required within 90 days of hire
Experience
18-months of RN experience is required
RN Unit Coordinators demonstrate proficiency in nursing practice for assigned specialty area and provides clinical leadership for the delivery of nursing care in a department. Under the direction of the department manager leads safety and quality initiatives, focuses on and simplifies workflow, and contributes to the development of staff. Increase staff satisfaction and promotes excellent (Gold Standard) customer service.
Join Our ICU Family - Where Your Voice Matters and Your Growth Matters More!
Looking for more than just a job? Come be part of our 10-bed Medical-Surgical ICU, a close-knit, high-performing team that feels more like family than coworkers. Here, you're not just filling a shift - you're making a difference.
We believe in open communication, shared decision-making, and amplifying every voice on the team. Whether you're a seasoned nurse or just starting your critical care journey, your ideas, input, and experiences are valued every day.
You'll care for a diverse range of medical and surgical patients, sharpening your critical thinking skills in an environment that encourages learning, mentorship, and professional growth. From expanding your clinical skills to pursuing leadership roles, we're here to support your career goals every step of the way. We are proud to share that we recently received Magnet accreditation with distinction, reflecting our commitment to nursing excellence and quality patient outcomes.
Join us and thrive in a place where your voice is heard, your growth is supported, and your team feels like home!
Keywords: Registered Nurse, RN, ICU, Intensive Care, Critical Care, SAMC, Sentara Albemarle, Unit Coordinator, Charge Nurse, Leadership, Management, BSN, Talroo-Nursing
.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara Albemarle Medical Center , located in Elizabeth City, NC, serves northeastern North Carolina with a caring team of approximately 650 employees and 150 medical providers. We think of each other as family, with those bonds extending into our close-knit community and serving as the foundation for our patient care. Our 182-bed facility features 25 specialties including emergency, maternity, orthopedics, medical, and surgical care in addition to our outpatient laboratory, imaging, and comprehensive breast services. In 2022, Sentara broke ground on a new campus, a state-of-the-art 88-bed hospital to replace the current 60-year-old facility on North Road Street. The 135-acre campus, coming out of the ground at Halstead Boulevard Extended and Thunder Road, will be known as the Sentara Albemarle Regional Health Campus. It is projected to cost about $200 million, up from the original estimate of $158 million, due to sharp spikes in costs for building materials and medical equipment.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Patient Representative
Boone, NC jobs
Job Details Boone Office - Boone, NC Lenoir Office - Lenoir, NC Full Time High SchoolDescription SUMMARY
Greets patients and records information into computer for patient care by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Maintaining a positive and professional relationship with patients.
Enters data information needed to process patient's chart and charges using a web-based program.
Collects and updates demographic and insurance information, including scanning physical copies, enters referrals as needed at time of check in.
Explains and obtains patient signatures for required documentation.
Collects required co pays or balances at the time of check in.
Prints encounter forms, encounter bills, appointment correspondence, visit summaries.
Posts charges into practice system.
Collects fees for optical, surgical, elective services, and any patient's responsibilities not covered by co-pay benefits at time of check-out.
Schedule return appointments, re-schedules appointments, transfers calls, pages physicians or departments as needed.
Accountable for daily balanced cash drawer and all incoming transactions.
Assists patients with any concerns, directing them in the area needed.
Cross trained as needed to assist in all areas of Front office.
Any duties deemed necessary in the front office.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percentage.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Qualifications QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individuals must have knowledge of medical insurance, able to read an insurance card, excellent communication, and organizational skills, proficient on most software applications in a windows environment and be able to perform each essential duty satisfactorily. Ability to type 25 words per minute with an error rate of less than 3%. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include ability to adjust focus. Ability to lift up to 20lbs.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Front Desk Coordinator - Fayetteville, AR
Fayetteville, NC jobs
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Tuesday - Saturday
Saturday mandatory
Pay Range $18-$24/ hr Depending on Experience
Medical, Dental, PTO offered
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyClinical Front Desk Coordinator - Float PRN
Clyde, NC jobs
The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.
Think you are a great fit? Learn more about this role here:
Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.
The Clinical Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC. This individual serves in a dual administrative/clinical role to streamline workflow in providing effective and exceptional patient care.
All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.Essential Functions/Responsibilities:
Administrative Functions:
Coordinates with Center leadership to maximize daily patient census.
Actively participates in staff meetings to support key functions within the Center.
Greets patients and other visitors, answers and routes calls to appropriate staff.
Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model.
Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
Collects and enters patient charges in databases.
Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
Coordinates/schedules ancillary testing with other hospital departments.
Arranges for patient transportation, as needed.
Maintains office equipment and supplies as needed, and medical supplies as directed.
Clinical Functions:
Under the direction of the RN/Provider, provides wound-related patient care as approved by hospital protocols, Policies & Procedures and scope of practice and with documented competencies where necessary
May assist with intake and discharge within scope of practice and according to hospital bylaws and completion of appropriate skills competencies
May perform hyperbaric oxygen therapy related duties, as needed, after completing the required Healogics hyperbaric training and completion of required skills competency
May assist in Vein Clinic within scope of practice after Healogics Vein Clinic training completed (if applicable)
Gathers patient information.
Gathers necessary equipment and supplies for the RN or provider.
Reports quality of care issues to Clinical Nurse Manager
Communicates as needed with all team members regarding therapeutic interventions to ensure quality of care.
May function as a Documentation Assistant (scribe) in accordance with Healogics policy
Performs other duties as required.
Required Education, Experience and Credentials:
High School Diploma or General Education Development (GED); Associate's degree preferred
Graduate from a Certified Medical Assistant (CMA), Emergency Medical Technician (EMT) or Certified Nursing Assistant (CNA) program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES).
Current CMA, CNA or EMT Certification licensed in the state of employment - to be maintained throughout the duration of employment in the position
Minimum of Two (2) or more years office administration experience is required; Preferably in a medical setting, acute hospital, rehabilitation hospital, or skilled nursing unit.
Prior medical coding experience preferred
Required Knowledge, Skills and Abilities:
Demonstrated competency in BLS (Basic Life Support)
Proficient in Microsoft Office (Word, Excel, Outlook)
Good customer, interpersonal and communication skills, both orally and in writing
Organization and time-management skills
Basic math skills
Attention to details
Ability to maintain confidentiality
Ability to work in fast paced environment and to work on multiple projects at the same time
Ability to work with others and in a team environment
Physical Demands:
Being in a stationary position for extended periods of time (4 hours or more)
Viewing computer screen for extended periods of time (4 hours or more)
Keying frequently on a computer for 4 hours or more
Reading
Lifting/moving items up to 75 pounds with equipment assistance
Pushing/pulling
Bending/stooping
Communicating
Writing
Close, distance and peripheral vision
Reaching/grasping/touching with hands
Detecting sounds by ear
Repetitive motions
Work Environment:
Primarily indoors environment
Patient care environment
Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc)
Exposure to mechanical equipment
Proximity to moving objects
Required to float between two centers: Sylva and Clyde, NC
The hourly rate for this position generally ranges between $17.12-$21.01 Per Hour
This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.
If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.
Auto-ApplyMedical Office Specialist
Raleigh, NC jobs
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
* Greet patients and visitors
* Communicate wait times to patients and direct them accordingly
* Obtain authorization, as needed, to process patients for services
* Check in patients using appropriate patient management system
* Explain all required forms to patients and ensure proper completion of all paperwork
* Answer incoming telephone lines and direct the caller accordingly
* Contact patients regarding appointment reminders, rescheduling, or cancellations.
* Check out patients in appropriate patient management system and distribute records
* File paperwork, medical records, and correspondence
* Maintain inventory of office supplies and printed forms
* Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
* Follow HIPAA guidelines and safety rules
* Attend center staff meetings
* Participate in initial and ongoing training as required
* Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
* Assist Center Operations Director or other leader in managing daily administrative functions
* Assist in maintaining a neat, clean, and orderly appearance throughout the facility
* Use employer reporting tool to scan and distribute employer results and paperwork
* Review clinician transcriptions and enter applicable charges via internal charge entry system.
* Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
* 6 months to 1 year
* Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Demonstrated effective communication and interaction with employers, patients, providers, and other employees
* Demonstrated ability to maintain working relationship with all levels of employees
* Demonstrated excellent customer service skills
* Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
* Ability to perform all aspects of front office operations
* Drive to achieve or exceed established service standards
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyFront Desk Coordinator - Asheville, NC
Asheville, NC jobs
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
*Hiring for ALL locations: South Asheville, West Asheville, North Asheville and Johnson City*
~ Full-time & Part-time opportunities available ~
The Opportunity
Full time opportunities available - Wednesday-Saturday
Part time opportunities available - 2-3 days and must be available Saturdays
Competitive Pay- $15 - $19/hr DOE + BONUS Potential
PTO
Weekend availability needed
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
‘Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyFront Desk Coordinator - Asheville, NC
Asheville, NC jobs
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
*Hiring for ALL locations: South Asheville, West Asheville, North Asheville and Johnson City*
~ Full-time & Part-time opportunities available ~
The Opportunity
Full time opportunities available - Wednesday-Saturday
Part time opportunities available - 2-3 days and must be available Saturdays
Competitive Pay- $15 - $19/hr DOE + BONUS Potential
PTO
Weekend availability needed
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
‘Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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Front Desk Coordinator - Hickory, NC
Hickory, NC jobs
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyRadiology Scheduling Specialist Atrium Health's CMC
Charlotte, NC jobs
00104574
Employment Type: Full Time
Shift: Day
Shift Details: 0900-1730 Monday-Friday.
Standard Hours: 40.00
Department Name: Radiology - Pathways Schedulin
Location Details:
Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us.
Job Summary
Performs radiology appointment scheduling for all outpatient exams. Communicates all exam preparation, exam protocol, and procedure information to patients, physicians, or office staff. Obtains and distributes clinical documentation, patient history and compliance documents coordinated with procedure.
Essential Functions
Schedules outpatient procedures for services and obtains complete information as required for pre-certification, authorization, and referral. Reschedules appointments when necessary.
Coordinates various imaging procedures to eliminate exam conflicts with multiple type studies.
Performs medical necessity checks using ICD-9 diagnosis codes and radiology procedures for payor requirements.
Communicates proper exam preparation for all services at time of scheduling.
Submits images to Radiologists for biopsy determination, coordinating the scheduling with appropriate departments once determination is made.
Assists with lab screenings and alert offices of lab needs.
Maintains the storage, retrieval and distribution of outpatient radiology written orders and clinical information.
Physical Requirements
Works in a fast-paced office environment. Requires the ability to concentrate on moderate detail with constant interruption. Continuous telephone use. The ability to sit in one place for extended periods of time required. Walking, standing, sitting, reaching and lifting up to 25 lbs required.
Education, Experience and Certifications
High School Diploma or GED required. Previous radiology or scheduling experience required. Completion of medical terminology courses required if no scheduling experience. PC computer experience required. Excellent verbal and written communication skills required.
At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.
As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.
Posting Notes: Not Applicable
Atrium Health is an EOE/AA Employer
Radiology Scheduling Specialist - Atrium Health's CMC
Charlotte, NC jobs
00168689
Employment Type: Full Time
Shift: Day
Shift Details: 0900-1730 Monday-Friday.
Standard Hours: 40.00
Department Name: Radiology - Pathways Schedulin
Location Details:
Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us.
Job Summary
Performs radiology appointment scheduling for all outpatient exams. Communicates all exam preparation, exam protocol, and procedure information to patients, physicians, or office staff. Obtains and distributes clinical documentation, patient history and compliance documents coordinated with procedure.
Essential Functions
Schedules outpatient procedures for services and obtains complete information as required for pre-certification, authorization, and referral. Reschedules appointments when necessary.
Coordinates various imaging procedures to eliminate exam conflicts with multiple type studies.
Performs medical necessity checks using ICD-9 diagnosis codes and radiology procedures for payor requirements.
Communicates proper exam preparation for all services at time of scheduling.
Submits images to Radiologists for biopsy determination, coordinating the scheduling with appropriate departments once determination is made.
Assists with lab screenings and alert offices of lab needs.
Maintains the storage, retrieval and distribution of outpatient radiology written orders and clinical information.
Physical Requirements
Works in a fast-paced office environment. Requires the ability to concentrate on moderate detail with constant interruption. Continuous telephone use. The ability to sit in one place for extended periods of time required. Walking, standing, sitting, reaching and lifting up to 25 lbs required.
Education, Experience and Certifications
High School Diploma or GED required. Previous radiology or scheduling experience required. Completion of medical terminology courses required if no scheduling experience. PC computer experience required. Excellent verbal and written communication skills required.
At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.
As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.
Posting Notes: Not Applicable
Atrium Health is an EOE/AA Employer
Care Coordinator Auth Scheduling Specialist, Charlotte, NC, Full time
Charlotte, NC jobs
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Care Coordinator Auth Scheduling Specialist, Charlotte, NC, Full time
Charlotte, NC, United States
Shift: 1st
Job Type: Regular
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Auto-ApplyCare Coodinator Auth Scheduling Specialist
Charlotte, NC jobs
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Care Coodinator Auth Scheduling Specialist
Charlotte, NC, United States
Shift: 1st
Job Type: Regular
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Auto-ApplyReferral Scheduling Specialist
Charlotte, NC jobs
The Referral Scheduling Specialist processes orders and referrals to our providers and will observe and comply with medical insurance network guidelines and authorization requirements. In addition, they will be responsible for the following:
Answer all incoming referral calls and process accordingly.
Schedule incoming referral office appointments.
Create and build patient charts in NextGen EPM system.
Accurately enter required patient demographics (race, language, ethnicity, social security number, email address, referring provider etc.) into NextGen EPM system.
Create referrals for Phreesia referral dashboard.
Maintain and update referrals within the Phreesia referral dashboard.
Initiate insurance verification process to confirm insurance eligibility.
Process and review referral documents and add to patients chart.
Obtain practice referral and / or pre-certification necessary for patients for internal and external referral appointments or orders.
Communicate information pertaining to practice referral and / or pre-certification to patients, external medical offices and internal staff through Phreesia referral dashboard.
Prioritize patient messages, referrals, and requests for prior authorizations according to their urgency.
Develop and maintain data management systems, e.g., a tickler file, which enhances his/her capability to track patient referrals, authorization requests or messages effectively and efficiently, thereby ensuring the provision of comprehensive health care services to our patients.
Maintain and routinely update patients' medical records with documentation related to referrals and phone messages that is pertinent, appropriate and concise.
Educate and/or advise patients regarding care related issues, (within the scope of his/her training and job duties), in a safe, effective and appropriate manner.
As requested, assist with the development or revision of protocols related to message and referral management.
As requested, collect, aggregate and display data for Quality Assurance monitoring, Quality Improvement activities, reports, clinical plans, or other program efforts.
Prepare reports and other documentation as required.
Adhere to SSC Core Values:
Trust
Respect
Integrity
Clear Communication
Collaboration
Float PRN Front Desk Receptionist (Charlotte and Monroe, NC)
Charlotte, NC jobs
With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!
Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care.
We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees.
Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed!
Job Summary:
The Float PRN Front Desk Receptionist will provide essential support by being flexible and covering front desk operations across our Charlotte and Monroe locations. This role is crucial in ensuring smooth patient interactions and maintaining effective administrative processes. The successful candidate will deliver exceptional customer service while accurately managing patient registration and communication.
Essential Duties and Responsibilities:
Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
Notes patient arrival in Practice Management System (EMR).
Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
Prepares necessary patient paperwork prior to patient's appointment.
Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary.
Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone, and comforts patients by anticipating their anxieties and answering their questions.
Helps in emergency situations by quickly responding to patients in distress using good reasoning and judgment.
Reviews Practice Management System (EMR) for information that needs to be updated and works with patients to obtain updated information.
Identifies payer sources, verifies insurance eligibility, financial status, and assigns correct payor type.
Responsible for keeping the reception area clean and organized.
Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures, and reports changes as needed.
Contributes to team effort by accomplishing related results, as needed.
Routinely demonstrates superior customer service skills.
Answers the telephone in a timely and polite manner.
Communicates with patients, visitors, providers, and team members in a courteous, professional, and cooperative manner.
Other duties as assigned by Practice Manager or Area Practice Manager.
Requirements
Minimum Qualifications:
High School Diploma required; Associates Degree preferred
1 year of customer service experience in a health care office preferred
Ability to travel between Charlotte and Monroe locations as needed
Benefits
Benefits of joining Qualderm Partners:
Competitive Pay - Attractive compensation to reward your hard work
Referral Bonus Program - Earn bonuses by referring qualified candidates to join the team
QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.
Auto-ApplyFront Desk Receptionist
Apex, NC jobs
Upscale Day Spa currently accepting applications for Front Desk Receptionist.
Ideal applicant will be dependable, friendly, out-going, and completely comfortable talking to clients about our products and services.
Responsibilities Include:
Providing Excellent Customer Service
Answering phones and scheduling appointments
Checking guests in and out of their appointments
Selling Memberships, Add On Services and Products
Assist new guests in the completion of paperwork
Maintaining spa cleanliness
This Job Is:
Open to applicants who do not have a high school diploma/GED
A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Autonomous/Independent -- enjoys working with little direction
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Schedule:
Weekend availability
Medical Office- Front Desk Support
Asheville, NC jobs
Welcome to the Family! The Family Health Centers seeks applicants to join our Front Desk and Support Staff Team. Employees are trained to work at the front desk, scheduling, switchboard operator, and scanning and indexing.
Applicants need to be willing to work in any of our 3 locations (Asheville, Arden and Hominy Valley). This is a float position.
We offer a comprehensive benefits package including competitive wages, medical, dental, vision, 401K, flex savings, and an EAP.
Requirements include HS Diploma or GED, strong communication skills, computer skills, experience in a similar role preferred, and attention to detail.
3 years of support staff medical experience preferred.
Scheduling experience preferred.
Job Type: Full-time
Salary: $18.00 - $18.50 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift, Mond-Friday with a rotated Saturday
Day shift
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
We are an Equal Opportunity Employer.
Medical Office Insurance Specialist
Mooresville, NC jobs
Job Description
About Us: We are a growing, busy and patient-focused medical office dedicated to providing top-quality healthcare in a supportive and compassionate environment. We are seeking an experienced and detail-oriented Insurance Specialist to join our administrative team and help ensure efficient and accurate insurance processing.
Job Summary:
The Medical Office Insurance Specialist plays a crucial role in our billing office operations. This individual is responsible for verifying insurance coverage, obtaining prior authorizations, assisting with claim submissions, contacting insurance companies regarding unpaid claims, filing appeals, A/R follow up, patient collections and serving as a liaison between patients, providers, and insurance companies.
Key Responsibilities:
Verify accurate insurance information has been inputted into the practice management system on all patients
Review insurance claims for accuracy and submit to insurance carriers in a timely manner
Appeal claims that are processed incorrectly for resolution in a timely manner
Contact insurance companies regarding claims that need to be adjudicated timely
Follow up on unpaid or denied claims and work toward resolution
Communicate with patients regarding their insurance coverage, co-pays, and billing questions
Collaborate with clinical and administrative staff to ensure smooth patient flow and accurate documentation
Stay current on insurance policies, coding changes, and regulatory updates
Qualifications:
High school diploma or equivalent required; associate degree or certification in medical billing/insurance preferred
Minimum of 2 years' experience in a medical office insurance or billing role
Strong understanding of medical insurance plans, coding, and billing processes (ICD-10, CPT, HCPCS)
Familiarity with electronic medical records (EMR) and billing software (e.g., NextGen, Epic, etc.)
Excellent attention to detail, problem-solving skills, and organizational abilities
Strong interpersonal and communication skills
Ability to work independently and as part of a team in a fast-paced environment
Referral Coordinator
Front desk coordinator job at Triad Adult and Pediatric Medicine
The primary purpose of this position is to effectively manage cases and to coordinate referrals with outside medical facilities, clinics, and agencies, in order to provide the appropriate patient care. This position promotes community awareness by facilitating health education in a variety of settings and through various marketing opportunities.
Job Responsibilities:
* Coordinates patient referrals to outside specialists, physicians, testing facilities, specialized schools, agencies, and parent support/advocacy services, utilizing appropriate TAPM procedures.
* Assists/advises families with available service assessments.
* Serves as liaison for county and member hospital and agencies.
* Tracks TAPM in-patients at hospitals.
* Participates in discharge planning rounds, as appropriate, with area hospitals.
* Schedules and confirms appointments for patients at specialty clinics, as necessary
* Refers patients to appropriate sources for home health care.
* Coordinates transportation needs, which includes providing maps, distributing bus tickets, and maintaining appropriate records.
* Provides interpreters for non-English speaking and/or hearing impaired patients/families.
* Provides authorization to other facilities for treating TAPM patients.
* Initiates and maintains tracking data related to referrals and lab/studies; assures that reports are available for primary providers.
* Monitors ongoing availability of community resources and network services.
* Promotes community awareness of TAPM by providing patient education in community forums, such as health fairs, daycare centers, schools, malls, drug stores, and other community/agency functions.
* Abides by all company policies regarding safety/health rules and regulations.
* Adapts to various situations and adjusts to shifting priorities.
Preparation & Training:
Job duties require the equivalent of a high school education with a preferred two-year Associate Degree in business or healthcare management. A combination of education and experience will be considered. Must maintain effective written and oral communication/English skills and proficiency in Microsoft office programs. Must maintain a current NC driver's license for outside travel.