Trilliant jobs in Cary, NC

Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions. We are a device-agnostic, integrated, multi-technology communication platform that provides flexibility to balance technological capabilities with economic needs. Trilliant is committed to best-in-class solutions that empower our customers and their customers to connect to the world of things. We are an equal-opportunity employer offering comprehensive benefits and compensation packages with a selection of insurance programs. We have dynamic and collaborative work environments with some of the brightest employees in the world. We invest in people and provide opportunities for our employees to grow hand in hand with our business. Job Description: Trilliant is seeking a Vice President of Global Customer and Quality Support who will oversee the global team and be in charge of promptly and professionally handling customer inquiries and technical issues through a structured, agreed-upon methodology and contractual service level agreements. In addition, this position will be in charge of spearheading quality management programs and applying an agile and lean approach to problem-solving through the implementation of organizational management systems based on ISO-9001 and ISO-27001 standards. Position Responsibilities: * Develop and execute a comprehensive global customer support strategy aligned with corporate goals. * Lead and mentor a diverse team of customer support professionals across various locations, fostering a culture of collaboration, excellence, and continuous improvement. * Oversee the entire customer support operation, ensuring timely and effective resolution of customer inquiries and issues across all contact channels. * Drive initiatives aimed at enhancing the overall customer experience, including implementing best practices and innovative solutions. * Engage and drive compliance tools and process automation deeper into the product development organization. * Establish internal controls and auditing systems to monitor and report on regulated activities and processes * Establish and monitor key performance indicators (KPIs) to measure the effectiveness of customer support and compliance initiatives * Collaborate closely with cross-functional teams (e.g., Sales, Marketing, Product Development, Legal, Engineering) to ensure alignment and enhance the customer journey while maintaining compliance. Position Requirements: * 10+ years of experience in a client-facing customer support position. * 7+ years in progressive compliance roles leading quality initiatives in the product development area. * A proven track record in a results-driven quality organization, with at least 5 years of work experience, should be in designing, implementing, and continuously improving a Quality Management System (QMS) or an enterprise management system aligned to ISO standards and other solution delivery frameworks * In-depth knowledge of current versions of ISO-9001, ISO-14001, ISO-45001 and ISO-27001 standards from an implementation perspective is required. * Ability to learn quickly and manage initiatives - process implementation, process audits, training and continuous improvement using analytics * Proven ability to manage complex projects and multiple priorities in a fast-paced environment. * In-depth understanding of customer support strategies, market dynamics, and industry best practices * Experience in applying ISO requirements, lean principles, and Agile practices in a fast-paced environment. * Strong leadership, strategic thinking, and communication skills * Ability to inspire and manage a team effectively. Education/Certification: * University Degree in Computer Science, Computer Programming, Computer and Information Technology, Software Engineering or related field. * Certified in Risk and Information Systems Control (CRISC) * A lean six sigma black belt certification is preferred * Industry certifications such as: MCP, MSSE, MSCA CCNP, CCNA desired Trilliant Values- PASSIONATE-We find the right solutions for customers and exceed their expectations. ACCOUNTABLE-We work smartly and tackle problems with urgency to get the job done. CONFIDENT We look to the future and partner with each other to deliver world-class solutions. ENERGIZED-We are excited and support the growth and direction of Trilliant.

Industrial Maintenance Mechanic B Pay: $28 to $34/hour DOE Experience: At least 3 years of industrial maintenance experience in a manufacturing environment. 1-3 years of PLC troubleshooting and electrical system experience. 1 to 2 years of experience with pneumatics. Education: High school diploma or GED. Type: Full-time; Direct Hire Schedule: 6am to 6pm or 6pm to 6am Pepsi Bottling Ventures is seeking an Industrial Maintenance Mechanic B to join our team! Job Description: Performs mechanical preventative and repair maintenance on all production equipment following written work order scheduling and verbal instructions from the maintenance manager. Troubleshoot, maintain, and resolve issues related to the DC equipment and controls. Understand and troubleshoot any issues related to the electrical phase systems. Perform equipment installation and welding. Records work done on forms provided. Follows OSHA and company safety guidelines. Identifies parts needed and maintains an inventory of parts in the stockroom. Performs equipment changeovers. Other duties as assigned. Position Requirements: Knowledge of Fabricating, Electrical, Pneumatics, Welding, and Rigging. Must be able to troubleshoot equipment problems. Fluent Troubleshooting Techniques. Strong Machine Shop skills. Excellent oral and written communication skills. Must be able to work the hours necessary to complete assigned tasks. Job Perks: Paid time off, including holidays, vacation days, personal days, parental leave, and bereavement leave 401(k) with a company match Medical, prescription, dental, and vision insurance options, as well as supplemental health plan options, including accident, critical illness, and hospitalization Saving and spending accounts Company-paid telemedicine services Free counseling and information services Wellness program Company-paid life insurance Company-paid disability coverage Adoption assistance Education assistance Legal service plan option Pay advance option We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Title: Device Assembly Technician Type: 6 month contract, possibility of extension or conversion Schedule: 12 hour shifts, 2-2-3 schedule, Days(6am-6pm) or Nights(6pm-6am) Position Description The Manufacturing Operator will work in the Device Assembly and Packaging area, where our client's autoinjector devices are assembled and packaged. Operators will be responsible for the safe operation of highly automated equipment producing products of the highest quality for our Client. Key Objectives / Deliverables Adhere to plant safety policies and procedures and contribute to a safe work environment. Setup and operate highly automated equipment in the Device Assembly and Packaging area. Adhere to standard operating procedures and current Good Manufacturing Practices (cGMP) to ensure product quality. Document process steps on appropriate batch documentation (Electronic Ticket, SAP, Cleaning Logs, etc.). Attain and maintain qualification for the operation of assigned process equipment and duties in the area. Identify opportunities for operational improvements. Proactively monitor documentation and product quality, properly documenting all activities and reporting issues to supervision. Contribute to the achievement of key departmental objectives including improving safety performance, reducing deviations, improving productivity, and training compliance. Requirements (Education, Experience, Training) Previous experience working in a GMP environment, preferably in the pharmaceutical industry. Strong ability to multitask. Ability to demonstrate attention to detail. Education Requirements: High School Diploma or GED required.

Ready to shape the future of work? At Genpact, we do not just adapt to change-we drive it. AI and digital innovation are redefining industries, and we are leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that is shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager / Assistant Manager, Lifesciences Commercial Analytics Expert! In this role, will work extensively in the life sciences analytics space with hands on experience in LSH domain under consulting analytics . Responsibilities Manage project deliverables, negotiate timelines with stakeholders, and prioritize tasks effectively. Experienced across any of the commercial analytics functions like marketing analytics, sales analytics Experienced in pharma data sets such as IQVIA, Symphony: Xponent, PlanTrak, NPA, DDD, LAAD, FIA, Formulary data, Prescriber Dynamics, Payer, Digital Interaction data, Veeva CRM, Call Activity data Hand on experience in R, Python, SQL, Data Bricks and statistical techniques Experience in requirement gathering scoping, solution, project management and executing multiple project in parallel Lead complex analytics and consulting projects related to sales and marketing for a large US based pharmaceutical manufacturer Liaison with client and onshore team to understand complex business problems and define forecasting solutions Build PoVs, help structure POCs, is client front-ending, and support client front-ending; act as a story-boarder, can respond to RFP/RFIs Blend strong modeling & programming expertise with domain knowledge to deliver accurate analytics for pharmaceutical clients. Strong understanding of Salesforce hierarchy, data alignment, and especially IMS/ IQVIA datasets Develop KPIs and analytical frameworks with an end-user mindset. Excellent written and oral communication skills and ability to express complex technical concepts effectively, both verbally and in writing. Identify opportunities for innovation and process improvement across analytics engagements. Guide offshore developers and data architects in forecasting solution implementation. Collaborate with data modelers and developers to identify data needs, sources, and structures to support client issues. Work effectively in a team-based environment and demonstrate strong analytical and problem-solving skills. Qualifications we seek in you! Bachelor's or master's degree in science with focus on quantitative sciences, MBA Preferred Qualifications/ Skills Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations Flexibility to adapt to a variety of engagement types, working hours and work environments and locations Excellent communication and negotiation skills Why join Genpact? Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation. Make an impact - Drive change for global enterprises and solve business challenges that matter. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress. Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let us build tomorrow together. The approximate annual base compensation range for this position is $120,000 to $130,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity. Location-based Roles Durham NC area candidates are eligible for this role only.” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Membership Development Manager Pay: $42,000 to $46,000/year + competitive commission plan Experience: 1 to 2 years of experience in membership sales, fundraising, or customer relationship management. Education: Associate's degree in Business, Communications, or a related field is required; Bachelor's degree preferred. Type: Full-time; Direct Hire Schedule: Monday - Friday, 8:30 AM to 5:00 PM. Greene Resources is seeking a Membership Development Manager to join a growing and dynamic team at the Raleigh Chamber! The Membership Development Manager will support revenue goal attainment for the Greater Raleigh Chamber with a focus on new member sales, current member upgrade sales, membership renewal sales, sales for other Chamber-related programs, and sponsorship sales. Job Description: Drive revenue growth by generating new memberships, renewing existing members, and securing sponsorships. Develop leads through cold calling, networking, and inbound inquiries to build a strong sales pipeline. Conduct sales calls, meetings, and presentations to individuals and organizations. Identify sponsorship opportunities, prepare proposals, and achieve related sales goals. Maintain accurate sales records in CRM and log all meetings in Outlook. Respond to member inquiries within 24 hours and provide excellent service to ensure satisfaction and retention. Manage the full sales process from prospecting to payment collection. Achieve weekly, monthly, and quarterly goals set by the Senior Vice President of Revenue Development. Develop and maintain strong relationships with members, providing ongoing support and guidance. Attend Raleigh Chamber events and orientations to foster engagement and promote membership benefits. Position Requirements: Associate's degree or higher in Business, Communications, or a related field. Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and CRM software. Excellent written, verbal, and presentation communication skills. Strong goal orientation and proven ability to meet or exceed sales targets. Detail- and deadline-oriented with strong organizational skills. Enthusiastic, proactive, and able to work independently in a fast-paced environment. Collaborative mindset with respect for diversity and teamwork. Job Perks: Medical Insurance Dental Insurance Vision Insurance 401K with company match PTO Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do This is a 12-month temporary role The NAMR compliance function forms part of BCG's Risk Management and Compliance team. The Compliance team provides steering and oversight on critical compliance topics that anchor how we all support each other, our clients, and run our business - with policies, processes, and systems which we continuously improve. The team develops and implement smart capabilities, toolkits, frameworks, and trainings, to empower BCG staff to act in accordance with our Values and Code of Conduct, and to promote adherence to laws, regulatory requirements, and internal policies and procedures. This is a generalist compliance role that will involve providing support in compliance advisory, training, communications, reporting, and procedural tasks relating to the systems within NAMR. The role will work proactively on a variety of compliance tasks and projects to support successful compliance outcomes and efficiencies, for topics such as, but not limited to, the clients and topics we take on, bribery and corruption, insider trading, conflicts of interest, third party risk and information management. Contributes to the promotion of the compliance function as a trusted advisor. Supports day-to-day tasks relating to compliance programs (e.g., compliance trainings roll out, setting up and preparing agendas for correspondence/meetings, drafting presentations, collaborating with other regional teams). Supports the System Commercial Advisory through the evaluation of complex clients and/or topics and collaborates with the legal team to escalate to senior leadership. Tracks the local adaptation and implementation of risk mitigating measures (e.g., policies and processes). Consolidation of risk reporting / mitigation measures across systems for regional view. Acts as a key point of contact for local system staff across all compliance topics. Provides advice on compliance queries or otherwise connecting staff to the most appropriate team to address their query. Supports with operational tasks related to compliance training and communication exercises. Receives compliance related information/MI from business stakeholders or from the Global Compliance team and collates into timely reports. Assists with compliance risk identification and compliance risk reporting. Performs data validation and integrity checks on compliance datasets. Supports with bottom-up compliance risk identification exercises, including aggregating results and producing analysis and reports. Assists project teams (as allocated by line manager) with a view to ensuring that compliance considerations are identified and recorded from inception to delivery. YOU'RE GOOD AT Experience in an international working environment Experience in project management (Compliance and ethics, skillful researcher preferred) Confidence engaging with cross functional stakeholders Excellent problem solving and analytical skills, with a demonstrable ability to operate with little oversight Ability to work effectively in a fast-paced environment, with the ability to prioritize and balance competing, time-urgent demands Strong attention to details Outstanding English written and oral communication skills, including clear and concise writing and editorial skills and excellent listening skills. Additional languages desirable What You'll Bring An academic degree in a relevant discipline. Advanced degree preferred Minimum 3 years relevant experience in BCG global services. Alternatively, 3-4 years' experience in a compliance function/ or other risk management discipline such as audit, fraud examination, quality control, risk analysis within a financial/ banking institution, professional services, or consulting firm or international business (aerospace, transport, construction, pharmaceutical, healthcare etc.) Comfortable with, and preferably advanced knowledge of, Microsoft Office (Power point, Excel, Word), Trello, exposure to business intelligence tools: Tableau, Power BI Commitment to confidentiality required Who You'll Work With You will be part of the NAMR Compliance Team reporting to the Director. This team sits within a network of regional Compliance teams. The team has a reporting line into the Global Head of Compliance. Additional info In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $95,000.00 -116,300.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

first PRO360 is seeking an HRIS Administrator for a 1-3 month contract to assist with a software implementation. **NO C2C candidates** Only LOCAL candidates will be considered. Scope: Company is transitioning from UKG to Workday. We need to ensure data and documentation are properly loaded into Workday. The ideal candidate will have basic HRIS experience, as well as someone who has general systems and technical experience with Workday. Location: Atlanta GA (Buckhead area) In office: Mon, Tues, Thurs (2 remote days)

DIRECT HIRE Salary: $93-$97/k We are seeking a highly skilled QC Instrument Metrologist to join our Quality Control team. This role is responsible for the qualification, calibration, maintenance, and lifecycle management of analytical instruments in a GMP-regulated laboratory environment. The ideal candidate will ensure instrumentation compliance with regulatory standards, minimize equipment downtime, and uphold data integrity across QC operations. Essential Functions & Responsibilities: · Supervise day-to-day activities related to QC Instruments, including Scheduling calibrations, PM's and troubleshooting tasks. · Ensure all QC Instruments are qualified, calibrated and maintained in accordance with SOPs and GMP requirements · Lead and support Instrument qualifications (IQ/OQ/PQ) requalification and decommissioning · Serve as a liaison with vendors, repairs and qualifications support · Manage and maintain instrument documentation such as calibration records, usage logs and deviation reports · Lead or support investigations related to equipment failures, data integrity or OOS results to instrument performance. · Support change controls, deviations, CAPA's and other quality systems documentation relevant to Instrumentation · Train and mentor QC analysts in proper Instrument use troubleshooting and care · Participate in audits and regulatory inspections; provide instrument-related information and documentation as needed · Collaborating with IT and validation group on computerized system validation and data integrity compliance · Identify and implement continuous improvement opportunities related to Instrumentation or workflow Education, Experience, and/or Skill: · Bachelor's degree in chemistry, Biochemistry, Engineering, or a related scientific field. · Minimum 5 years of laboratory experience, including 2+ years in instrumentation roles. · Strong knowledge of laboratory instruments (e.g., HPLC, FTIR, UV-Vis, TOC, Karl Fischer, Isolator, KTA). · Familiarity with GMP, 21 CFR Part 11, USP , and data integrity principles. · Experience with instrument qualification protocols (IQ/OQ/PQ) and validation. · Proficiency in quality systems including deviations, CAPAs, and change controls. · Excellent organizational, communication, and problem-solving skills. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Technical Account Manager (Managed Services) Type: Full-Time Pay: $75,000 - $85,000 per year *Must have experience working for a Managed Services Provider (MSP)* The Technical Account Manager (TAM) is a key member of the Client Services team, responsible for driving mutual relationship success with our clients. The TAM facilitates continual improvements in alignment between client present-state and our standard client framework. This includes client reviews, documentation, gap analysis, and strategic planning. The TAM also participates in onboarding, ongoing client meetings, and contributes to the development of our standards framework. Lastly, the TAM will also participate in Entrepreneurial Operating System (EOS) departmental Level 10 meetings, contributing to team health, issue solving, and the achievement of departmental and company goals. Duties and Responsibilities: Client Relationship Management Serve as the primary technical point of contact for assigned clients, building trusted advisor relationships. Conduct regular client meetings (tactical and strategic) to review performance, discuss initiatives, and address concerns. Proactively identify opportunities to improve client environments and drive adoption of best practices. Maintain high levels of client engagement and satisfaction through responsive communication and follow-up. Standards & Compliance Perform standards compliance reviews for new and existing clients, identifying gaps and recommending remediation. Ensure client environments align with our internal technical standards and industry best practices. Document findings and develop strategic technology roadmaps for clients. Project Coordination & Initiative Management Oversee onboarding and transition projects for new clients, ensuring smooth handoff and alignment with expectations. Manage ongoing client initiatives, coordinating with internal teams and vendors as needed. Track project progress, communicate updates, and ensure timely delivery of solutions. Technical Leadership & Collaboration Participate in the development and refinement of our client standards framework. Collaborate with the Standards Team and other technical leaders to drive continual improvement. Mentor and support junior staff, sharing knowledge and fostering professional growth. Operational Excellence Utilize specialized tools for discovery, documentation, and reporting during client reviews. Maintain accurate and up-to-date documentation of client environments to support remote and onsite service delivery. Identify and communicate new revenue opportunities, such as projects or service enhancements. Issue Resolution & Escalation Respond to and manage client satisfaction issues across all business areas (invoicing, service desk, project delivery, customer service). Escalate issues requiring management decisions in a timely manner, ensuring resolution and client satisfaction. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum 5+ years (8+ years preferred) Managed Services Provider or similar B2B experience. BA or BS degree in MIS/IT or equivalent combination of education and experience. At least one relevant industry certification required. Working knowledge and practical IT experience with: Network design, installation, and support Microsoft Office 365 and Azure Cloud Solutions Virtualized environments (VMWare) Firewall appliances/services (Cisco Meraki, Ubiquiti, SonicWall) Backup/disaster recovery and business continuity concepts Networking services (TCP/IP, DNS, VPNs, VLANs, ACLs, Routing, Layer 2 & 3 Switching) Microsoft Office applications (Office 2016 minimum, Office 2019+ preferred) WLAN and wireless security concepts Private/Public cloud (AWS, Azure) solutions Demonstrated IT project execution experience. Strong analysis, diagnostic, and problem-solving skills. Excellent interpersonal, relationship-building, and communication skills. Proven ability to operate productively in a virtual office environment. Detail-oriented self-starter with minimal supervision required. Strong customer service orientation and dedication to quality. Positive client satisfaction record, demonstrating ownership and accountability. Exposure to Core MSP Tools is a plus (Datto Autotask, Datto AEM, Kaseya Quote Manager, IT Glue). Valid driver's license and reliable transportation.

Police Department Telecommunicator Contract till November 2026 with possible extension Onsite in Chapel Hill, NC Fulltime 40 hours a week This role is projected to start on December 15 Note: This position would be for a term of eleven (11) months and would require full coverage, which is eight-four (84) hours every two (2) weeks. Hours may require working holidays and overnight shifts. Position Summary The primary purpose of the position is to operate the client's E9-1-1 Communications Center effectively and efficiently twenty-four (24) hours a day, three hundred and sixty-five (365) days a year, ensuring law enforcement response, emergency response and other miscellaneous needs. This consists of collecting, processing, prioritizing and disseminating information from and to multiple resources and agencies under stressful conditions. The position is necessary to ensure continued, uninterrupted University operations during periods of adverse weather and/or emergency situations, including those that require the University to close. As such, the employee is required to report to work when scheduled during these types of events. Position involves operating multiple computer systems simultaneously including CAD, DCIN, alarm systems, computerized multi-line/channel telephone and radio systems while performing other multi-task duties on a continuous basis. Position involves listening, documenting, and communicating verbally and in writing over the telephone, radio, and in person. Position requires the interpretation of audible noises, signals, and tones from various computer operating systems and programs. Minimum Education & Experience Requirements High School diploma and sufficient experience to demonstrate ability to work under pressure. Requires certification as a Division of Criminal Information (DCIN) operator or the ability to achieve certification within forty-five (45) days of employment. A basic telecommunicator certification from a state criminal justice institution. Required prior to starting.

Recruiter / Sales Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We are on the hunt for energetic leaders who are driven, self-motivated and looking for unlimited growth potential in recruiting and sales! Outsource provides recruiters with the opportunity to move into senior-level recruiting, account management, inside sales, outside sales, regional management - depending on where their skills are optimized! We're a close-knit team of professionals who work together to turn unique challenges into creative solutions while having a lot of fun in the process. This is a great opportunity to get in with an ever-growing company! Benefits $43,888k annual salary + uncapped commission (average first year comp: $54k+) Paid time off: 15 personal, 7 holidays, 2 floating holidays Eligibility to attend the annual Internal Rewards Trip (4 day, all expenses paid trip to an all-inclusive resort in Mexico for you and your significant other!!!) Low-cost insurance: Medical, Dental, Vision, & Life Paid parental leave 401k (we match!) $50 monthly cell phone stipend On-going training and mentorship programs Responsibilities Utilize our internal database and various job boards to identify potential candidates Make a minimum of 50 calls each day to prospective and existing candidates Screen candidates over the phone and in-person for existing and upcoming jobs Facilitate onboarding process with new candidates Identify fresh candidates using creative recruiting strategies Place at least one candidate on a long-term job weekly Identify sales leads for the Sales and Account Management team Job Requirements Bachelor's Degree and/or recent military experience, required Prior internship/work experience in sales, marketing or customer service environment, preferred Must have interest in Sales and Account Management Our Employees Our team is the reason we have such a strong brand, are able to offer such exceptional customer service, and continue to grow rapidly as an organization. Check us out at ******************

Technology Lead (AV Systems) Contract: 6+ months (No C2C or third-party submissions) Typical Hours: 8 AM - 5 PM Schedule: 2 days onsite Travel: Some travel may be required Summary The Technology Lead is responsible for guiding the technical delivery, stability, and scalability of key systems supporting the Franchising Technology Transformation program. This role provides hands-on technical leadership, drives engineering best practices, and ensures alignment between business needs, enterprise IT standards, and third-party technology providers. The Technology Lead will work closely with business stakeholders, Corporate and Business IT teams, and external vendors to deliver reliable, secure, and high-quality technology solutions. This position requires strong technical depth, enterprise-scale systems experience, and the ability to translate business requirements into actionable engineering plans. The ideal candidate is execution-focused, collaborative, and adept at operating in a complex enterprise environment. Required Skills: Install, configure, integrate Microsoft Teams Rooms systems for conference rooms, boardrooms and collaboration hubs. Support daily operations of AV systems - proactive monitoring, issue resolution, and preventative maintenance, using tools like Microsoft Teams Admin Center. Collaborate with stakeholders (IT, Facilities, and external vendors) to plan and deliver AV projects. Ensure integration with enterprise tools, including Microsoft 365, Exchange Online, Intune, and network infrastructure. Conduct regular system updates, including firmware, software, and security patches for MTR devices and peripherals. Ensure AV systems meet enterprise security and compliance standards. Key areas System Stability, Operations, and Continuous Improvement Escalate and resolve vendor-related risks, performance issues, and delivery delays. Validate quality of vendor deliverables, including code, documentation, test plans, and SLA adherence. Accountable for timely delivery of issue resolutions, enhancements, integrations, and ongoing support obligations. Provide day-to-day oversight of external engineering partners, managed services teams, and third-party technology vendors. Vendor, Partner, and Third-Party Technology Management Identify and proactively mitigate risks, technical gaps, and cross-team dependencies. Ensure alignment across teams and facilitate smooth handoffs between business, internal IT, and engineering resources. Act as the technical liaison between program leadership, Corporate IT, Business IT teams, and third-party providers. Cross-Functional Partnership Communicate complex technical concepts to non-technical audiences in a clear and actionable manner. Translate business requirements into detailed technical specifications and implementation plans. Engage directly with business stakeholders to understand needs, clarify requirements, and ensure technical solutions align with operational and strategic objectives. Business Engagement & Requirements Translation Ensure solution designs align with enterprise architecture, security guidelines, and compliance requirements. Lead technical planning and estimation for new features, enhancements, and system improvements. Drive adherence to engineering best practices, design patterns, code quality, and operational excellence standards. Serve as the primary technical lead for program initiatives, overseeing architecture, design, development, integration, testing, and deployment activities. Qualifications Champion continuous improvement across technology processes, tools, and delivery frameworks. Support release planning, environment management, and coordination of production deployments. Monitor systems for performance, reliability, scalability, and maintainability, and drive proactive improvements. Oversee and guide incident response, root-cause analysis, and implementation of corrective actions. Background in data engineering, reporting solutions, or automation technologies. Experience with Agile, SAFe, or hybrid delivery models. Experience in facilities management, operations technology, workforce management, or large-scale service-business systems. Preferred Proven ability to drive delivery, resolve issues, and maintain momentum across multiple stakeholders. Strong communication skills with the ability to interface directly with business and technical leaders. Experience working with third-party development partners, offshore/nearshore teams, or managed services providers. Demonstrated experience leading technical teams and overseeing solution implementation in a complex enterprise environment. Strong understanding of enterprise systems architecture, cloud platforms (Azure/AWS), and API-driven integrations. 7+ years of progressive experience in software engineering, solution delivery, or technical leadership roles. Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience. Adaptability in complex, multi-team environments Problem-solving, troubleshooting, and systems analysis Vendor management and delivery oversight Enterprise collaboration and cross-functional alignment Strong business acumen and stakeholder communication Technical leadership and architectural thinking

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Seeking a Senior Full Stack Engineer to lead the design and development of scalable web applications using C#, .NET Core, JavaScript, TypeScript, and React or Angular. Responsibilities: Architect and build server-side applications with C# and .NET Core. Develop responsive front-end interfaces using React or Angular. Lead technical projects, mentor junior developers, and ensure code quality. Optimize applications for performance and scalability. Collaborate with teams to deliver innovative features. Requirements: 5+ years of full stack experience, 3+ years in a senior role. Expertise in C#, .NET Core, JavaScript, TypeScript, and React or Angular. Strong knowledge of RESTful APIs, microservices, and cloud platforms. Experience with SQL/NoSQL databases and DevOps practices. Proven leadership and problem-solving skills.

Who We Are At Inverto North America, we're shaping the future of procurement and supply chain-and we're doing it with ambition, pace, and purpose. Backed by BCG and driven by our own entrepreneurial spirit, we work globally with market-leading clients to deliver strategies that make businesses stronger. Our people are at the heart of that impact. We're experts in our field, and we don't stand still. Together, we grow our capabilities, expand our offering, and scale our global presence. Our success opens new doors for everyone at Inverto, and we make sure that growth is shared. What You'll Do As a Project Manager in Procurement, you will work with Inverto North America clients to develop and implement strategies to create value and impact for our clients. In this role, you will apply your sound expertise, understanding of business contexts, and analytical skills to enable organizational goals. You will also work in multidisciplinary teams to help businesses improve their products and create market growth strategies. As part of a high-growth company, with accelerated opportunities you will be exposed to and responsible for: Holistic project management. You will be responsible for the development and analysis of processes, procurement organizations and product groups. Development of custom solutions, catered to our client's needs. You will demonstrate your entrepreneurial talent in project controlling and in acquisition of new customers. Stimulating work environment. Fast paced work environment fueled by an entrepreneurial spirit. Broad range of top/cutting edge challenges facing CPOs today. Broad customer portfolios and project assignments at home and abroad for a wide variety of industries and customers. From start-ups, retail, and consumer goods to the energy and automotive industries or the pharmaceutical and healthcare sectors. Intensive customer consulting on high visibility topics. You will work closely with customers, be their main contact person and be responsible for conducting your team's workshops, negotiations and presentations. You will present processes and structures and convince clients by quickly gaining know-how in their respective industries. You will also have access to BCG's overarching infrastructure and benefits. Cross-industry development. You will help to build knowledge across the company by participating in various compliance centers. And in this way, you will also further develop your skill set in new subject areas but also have the ability to focus on a single industry or center of excellence as a career platform. Specific development. Your professional expertise will help to drive forward the development of knowledge in our company. Far-reaching responsibility. You will ensure that your team develops both professionally and personally. As a member of the Inverto management team, you can help shape the development of our entire company and give it the necessary momentum. What You'll Bring 4+ years of relevant professional experience in procurement, supply chain management, operations or consulting BS from an accredited university (MS is preferred) Strong communication, presentation, and client engagement skills Outstanding critical thinking and problem-solving skills Results-orientated mindset Experience managing others in fast paced client service environments Prior experience cultivating and building strong client relationships, while setting and communicating strategic direction for projects Strong grasp of (and experience implementing the procurement toolkit within direct and/or indirect categories) Business-fluent written and spoken English language skills Willingness to travel to work with clients and Inverto teams. At times, this role will require significant travel to client sites. The amount of travel will depend on client needs and nature of projects An authentic, entrepreneurial spirit that thrives through team collaboration Who You'll Work With Top talent with expertise in procurement Highly motivated individuals Entrepreneurs and those that have a growth mindset Individuals with a deep passion for procurement and broader supply chain topics Colleagues with tangible experience delivering value for companies and clients Teammates that are authentic by nature, they thrive to support the team to win Additional info YOU'LL BE BASED IN: This role is currently open in Chicago and Atlanta. YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations. FOR U.S. APPLICANTS: The first-year base compensation for this role starts at $200,000. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. TOGETHER, WE BENEFIT. All our plans provide best in class coverage: Zero-dollar ($0) health insurance premiums for Inverto employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit-Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 20 vacation days per year (earned at 1.66 days per month) Paid sick time on an as needed basis Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Financial Data Analyst at Alpharetta , GA . Role : Financial Data Analyst Location : Alpharetta , GA 30005 / 3 days from Office Hiring Type: Fulltime with Genpact + Benefits Responsibilities Define and execute the product roadmap for AI tooling and data integration initiatives, driving products from concept to launch in a fast-paced, Agile environment. Translate business needs and product strategy into detailed requirements and user stories. Collaborate with engineering, data, and AI/ML teams to design and implement data connectors that enable seamless access to internal and external financial datasets. Partner with data engineering teams to ensure reliable data ingestion, transformation, and availability for analytics and AI models. Evaluate and work to onboard new data sources, ensuring accuracy, consistency, and completeness of fundamental and financial data. Continuously assess opportunities to enhance data coverage, connectivity, and usability within AI and analytics platforms. Monitor and analyze product performance post-launch to drive ongoing optimization and inform future investments. Facilitate alignment across stakeholders, including engineering, research, analytics, and business partners, ensuring clear communication and prioritization. Minimum qualifications Bachelor's degree in Computer Science, Finance, or related discipline. MBA/Master's Degree desired. 5+ years of experience in a similar role Strong understanding of fundamental and financial datasets, including company financials, market data, and research data. Proven experience in data integration, particularly using APIs, data connectors, or ETL frameworks to enable AI or analytics use cases. Familiarity with AI/ML data pipelines, model lifecycle, and related tooling. Experience working with cross-functional teams in an Agile environment. Strong analytical, problem-solving, and communication skills with the ability to translate complex concepts into actionable insights. Prior experience in financial services, investment banking, or research domains. Excellent organizational and stakeholder management abilities with a track record of delivering data-driven products. Preferred qualifications Deep understanding of Python, SQL, or similar scripting languages Knowledge of cloud data platforms (AWS, GCP, or Azure) and modern data architectures (data lakes, warehouses, streaming) Familiarity with AI/ML platforms Understanding of data governance, metadata management, and data security best practices in financial environments. Experience with API standards (REST, GraphQL) and data integration frameworks. Demonstrated ability to partner with engineering and data science teams to operationalize AI initiatives. Why join Genpact? • Lead AI-first transformation - Build and scale AI solutions that redefine industries • Make an impact - Drive change for global enterprises and solve business challenges that matter • Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills • Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace • Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything webuild • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Role: Finance Data Connectivity Role Type: Fulltime Responsibilities Define and execute the product roadmap for AI tooling and data integration initiatives, driving products from concept to launch in a fast-paced, Agile environment. Translate business needs and product strategy into detailed requirements and user stories. Collaborate with engineering, data, and AI/ML teams to design and implement data connectors that enable seamless access to internal and external financial datasets. Partner with data engineering teams to ensure reliable data ingestion, transformation, and availability for analytics and AI models. Evaluate and work to onboard new data sources, ensuring accuracy, consistency, and completeness of fundamental and financial data. Continuously assess opportunities to enhance data coverage, connectivity, and usability within AI and analytics platforms. Monitor and analyze product performance post-launch to drive ongoing optimization and inform future investments. Facilitate alignment across stakeholders, including engineering, research, analytics, and business partners, ensuring clear communication and prioritization. Minimum qualifications Bachelor's degree in Computer Science, Finance, or related discipline. MBA/Master's Degree desired. 5+ years of experience in a similar role Strong understanding of fundamental and financial datasets, including company financials, market data, and research data. Proven experience in data integration, particularly using APIs, data connectors, or ETL frameworks to enable AI or analytics use cases. Familiarity with AI/ML data pipelines, model lifecycle, and related tooling. Experience working with cross-functional teams in an Agile environment. Strong analytical, problem-solving, and communication skills with the ability to translate complex concepts into actionable insights. Prior experience in financial services, investment banking, or research domains. Excellent organizational and stakeholder management abilities with a track record of delivering data-driven products. Preferred qualifications Deep understanding of Python, SQL, or similar scripting languages Knowledge of cloud data platforms (AWS, GCP, or Azure) and modern data architectures (data lakes, warehouses, streaming) Familiarity with AI/ML platforms Understanding of data governance, metadata management, and data security best practices in financial environments. Experience with API standards (REST, GraphQL) and data integration frameworks. Demonstrated ability to partner with engineering and data science teams to operationalize AI initiatives. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit *************** . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do To realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. Delivering our clients' unrivalled experience of exceptional service, value and flexibility is part of our DNA. As solution architect, you will define and design and validate implementation of technology solutions that optimize our solutions for rapid innovation while also making sure we manage risks such as cyber security and operational resilience. You will act as pioneer, thought leader, problem solver, and be sought out for your expertise by product teams, enabling them to go faster, safely, and prevent solutions that are hard to change and stifle innovation. Digital Collaboration is one of our organization's widest and strategic portfolios. To this effect, you will be challenged to bridge enterprise architecture and engineering, facilitating the design of multiple services, products and solutions within the Digital Collaboration portfolio across our messaging, collaboration, and productivity platforms. You will provide key architecture vision and roadmap direction for our Microsoft 365 and Google Workspace platforms, as well as a wealth of other products in this space, ensuring alignment with enterprise architecture, security, and compliance frameworks. You will craft AI-led designs, optimizing against many requirements such as functional needs, quality attributes (e.g., security, usability), cost, and enterprise-wide goals (e.g., cloud and API enablement). You will document architecture views, deliver architecture artifacts required by the delivery process, and validate that solutions built are done according to the architectural design. You will propose architectural epics and stories to implement the architectural runway and clear technical debt, document quality attributes in epics & stories, and define acceptance criteria. Finally, you will drive teams to maximize the automation in their deployment pipeline for effective scaling and resiliency. Researching/analyzing emerging technologies, as well as designing and advocating new technologies, architectures, and products in collaboration with system and service owners is part of your profile. The same is true for identifying risks within proposed architectures and developing mitigation plans, ensuring that our solutions are scalable and sustainable for operations. YOU'RE GOOD AT To be successful, you should bring sound development and architecture experience leveraging technologies to drive technical governance, innovation, integration and cloud-oriented strategies. Ideally, you thrive in a work environment that requires strong problem solving, analytical and decision-making skills, and independent self-direction, coupled with an aptitude for collaboration and open communication. Verbal and written communication at a business and technical level Servicing customers with a strong business orientation and connecting with skilled engineers High level of initiative, self-motivation, resourcefulness and collaboration Working well independently as well as part of a team Building relationships and reliable team player, displaying consideration and respect for others Performing successfully in a fast-paced, multi-cultural and service-oriented environment Interpreting rules and guidelines flexibly to enhance the business and aligning with BCG's values and culture Exhibiting ownership and accountability for the tasks assigned Attention to detail, well organized, and able to set priorities and take decisions Being flexible to be available outside of normal business hours for international calls as needed What You'll Bring Education and Certifications Bachelor's or greater degree 7+ years of experience in IT architecture with 5+ years in workplace or M365-focused domains Demonstrated experience in Agile architecture delivery and cross-functional team collaboration Certifications preferred: Microsoft Certified: M365 Enterprise Administrator Expert Azure Solutions Architect or similar Security and compliance certifications are a plus Familiarity with GDPR, DLP, and data privacy standards Functional/Technical Skills Architecture Assessment, Modeling, Consulting & Review Solution Design and Implementation across collaboration and productivity platforms Architecture Strategy, Development and Delivery Target Conceptual and Logical Architecture design IT Risk Management and Governance Principles Workplace services expertise, including: Email & Messaging: Exchange Online, Outlook, Superhuman Chat: Microsoft Teams Collaboration & Productivity: SharePoint, OneDrive, Planner and Loop Virtual Meetings: Microsoft Teams Tools & frameworks: Architecture documentation, RAID logs, M365 and Google Workspace governance and compliance controls Strong experience with Greenfield major system builds and Agile delivery methodologies Familiarity with Digital Design Principles and modern architecture frameworks Familiarity with Generative AI technology (i.e. ChatGPT, Copilot, Claude4Work, Gemini, etc.) and its potential application in collaboration scenarios Core Professional / Communication Skills Business & Consultative Skills to align architecture strategy with business goals Critical Thinking and Problem Solving in complex digital workplace ecosystems Systems Thinking to connect architecture decisions across domains and platforms Prioritization and Managing Expectations in a multi-stakeholder, agile environment Stakeholder Management to influence and guide technical and non-technical partners Interpersonal & Leadership Skills to lead technical discussions and coach architects Who You'll Work With This role will work closely with the engineers, product owners, and other solution/domain architects within the Digital Collaboration Portfolio mostly focused on M365 environment. Additionally, you will partner with our other digital portfolios on major system designs and integrations. You can expect to spend significant time working together with our security and user experience teams on designs to ensure our user obsession comes through in the quality of our designs while simultaneously securing by design. Finally, as part of the architecture guild, you'll work together with other architects around the world, including solution architects, domain architects, and enterprise architecture. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $144,000.00 in our lowest cost US region and goes up to $188,000.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.