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  • Operations Lead - PT Columbus North

    at Home Stores LLC 4.5company rating

    Trim master operator job in Columbus, OH

    Operations Lead Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security. The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store. All other duties are based on business needs. Nights and weekends required Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, e.g., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $40k-64k yearly est. 6d ago
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  • Remote Trust & Risk Operations Lead (Legal Liaison)

    Whatnot

    Remote trim master operator job

    A dynamic e-commerce company in San Francisco is seeking a Legal Trust & Risk Lead. This role involves triaging inquiries, improving workflows, and liaising between Legal and operational teams. Ideal candidates will have 4+ years in Trust & Safety or Legal Operations, strong judgment, and exceptional communication skills. A competitive compensation package including benefits and equity is offered. #J-18808-Ljbffr
    $93k-163k yearly est. 3d ago
  • Vendor Operations Lead

    Stripe 4.5company rating

    Remote trim master operator job

    Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Vendor Operations Lead is a pivotal partner to the Global Sales/Global Sales Vendor team, focused on enhancing the effectiveness of strategic initiatives and ensuring robust business operations. This role is responsible for leading and managing the internal business rhythms (e.g., Weekly Business Reviews), compiling and analyzing essential sales performance reports, developing Vendor Go-to-Market standard operating procedures and providing high-impact strategic leverage to the leadership team. The Vendor Operations Lead ensures the organization possesses reliable data and standardized processes to make informed decisions about growth and sales execution. What you'll do Responsibilities Business Review Management: Lead the preparation, data compilation and final packaging of materials for key leadership forums, including Weekly Business Reviews (WBRs) and Quarterly Planning sessions, ensuring high-quality presentations. Sales Reporting and Analysis: Oversee the compilation, analysis and distribution of regular and ad-hoc sales performance reports, growth metrics and progress updates against sales targets for the Global Sales Vendor leadership team, providing actionable insights. GTM Documentation and Optimization: Direct the development, documentation, and maintenance of Standard Operating Procedures (SOPs) and process playbooks that ensure Go-to-Market (GTM) alignment and drive optimal operational execution to successfully achieve targets. Strategic Business Operations: Provide proactive, high-leverage organizational and business operations support to Global Sales Vendor leadership teams for critical initiatives, off-sites and planning cycles, enhancing strategic outcomes. Automation Initiatives: Identify, propose and implement opportunities to automate reporting and repetitive tasks, driving increased business productivity and focus across the GSV team. AI Enhancement of Business Operations: Explore and implement AI-driven solutions to enhance business operations, improve data accuracy, streamline processes and facilitate more effective decision-making across the organization. Internal Communication Management: Manage and coordinate communication flows regarding strategy shifts, reporting changes and process updates across global sales teams, ensuring clarity and alignment. Root Cause Analysis (RCA): Conduct thorough Root Cause Analysis on reporting discrepancies and vendor process deviations, ensuring data integrity and process compliance to achieve strategic goals. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor's degree in Business Administration, Operations Management, or a related field. 5+ years of experience in a role focused on Sales Operations, Business Operations or Sales Enablement Support with a proven track record of leadership and strategic impact. Demonstrated proficiency in creating business reports and preparing executive-level presentation materials (e.g., WBRs, QBRs). Expertise with CRM platforms (e.g., Salesforce) and experience in extracting and analyzing data for reporting purposes. Strong documentation skills with experience in developing clear, concise Standard Operating Procedures (SOPs) for sales and operational teams. Advanced analytical skills, with the capability to interpret sales performance data and identify actionable trends. Preferred qualifications Experience operating with a high degree of autonomy in a geographically distributed team environment spanning global time zones. Background in managing complex project timelines and providing strategic administrative support in a fast-paced environment. Certification in project management or business analysis methodologies. Proficiency with BI/Data visualization tools (e.g., Tableau, Looker) or advanced skills in spreadsheet software for sophisticated sales reporting. Competencies Exceptional organizational and time management skills required for coordinating business rhythms and executive-level initiatives. Excellent written and verbal communication abilities, particularly in distilling complex data into clear and compelling takeaways for diverse audiences. Proactive problem-solving mindset with a strong bias for action and meticulous attention to detail. Ability to work independently, navigate ambiguity, and effectively strategically align across multiple leadership stakeholders and their initiatives.
    $87k-130k yearly est. Auto-Apply 8d ago
  • Field Operations Lead

    Intersect 4.2company rating

    Remote trim master operator job

    About This RoleAs part of IPX Power's Operations team, you'll lead the field execution that keeps our operating portfolio performing safely, reliably, and efficiently. You'll oversee day-to-day plant operations across a growing fleet, guide teams responsible for physical plant performance and operational technology, and partner closely with Asset Management, Engineering, EHS, Finance, Legal, and Trading. This role delivers availability and production results, cost discipline, and continuous improvement across the portfolio. Team OverviewThis team plays a critical role in advancing IPX Power's mission to accelerate the clean energy transition by ensuring assets are operated to the highest standards of safety, performance, and compliance. The Operations team partners across the business to scale a reliable portfolio, support new project delivery, and build durable processes that enable long-term growth and professional development. What You'll Do Ensure Safe, Reliable Plant Performance • Ensure operating projects meet availability and production targets by quickly identifying, prioritizing, and resolving plant performance issues • Uphold safety and compliance standards across all sites, reinforcing a strong culture of operational discipline • Apply root cause analysis methodologies to prevent repeat issues and improve long-term reliability Lead Day-to-Day Field Operations • Direct daily operations from planning through execution across the operating portfolio • Oversee field personnel and third-party O&M providers, including performance management and future vendor selection • Ensure clear escalation paths and timely resolution of operational risks Drive Operational Excellence and Efficiency • Develop and implement operational strategies, processes, and procedures aligned with company goals Identify opportunities to improve plant performance, reliability, and operating efficiency • Standardize best practices across sites while remaining responsive to site-specific needs Partner Across the Business • Collaborate cross-functionally with Engineering, Finance, Development, EHS, Trading, and Legal to support seamless operations • Communicate clearly with executives on plant performance, maintenance issues, and operational risks • Build and maintain strong relationships with OEMs, EPCs, suppliers, contractors, and regulatory agencies Manage Budgets and External Partners • Oversee operational budgets and forecasts, ensuring cost-effective execution • Manage warranty claims and technical discussions with OEMs and contractors • Support long-term planning for portfolio expansion and operational scale What You'll Bring • Bachelor's degree in Engineering, Operations, or a related field • 10+ years of experience in operations management for utility-scale solar and battery energy storage assets • Deep knowledge of PV and BESS technologies, including system design, operations, and maintenance • Experience operating assets within CAISO or ERCOT markets • Proven success leading large, geographically distributed field teams and third-party O&M providers • Strong understanding of energy market dynamics, regulatory frameworks, and safety requirements • Extensive experience working with OEMs and contractors on warranty matters Hands-on expertise with root cause analysis and remediation programs • Experience building, documenting, and improving operational processes and procedures Budgeting and financial management experience across operating portfolios • Leadership style that drives accountability, continuous improvement, and team development • Clear communicator who can translate complex operational issues for technical and executive audiences • Results-oriented mindset that will help you succeed in improving plant performance and reliability Total Rewards We care about your well-being, growth, and balance. Here's how we support you: Compensation: USD $200,000- $220,000 ( total compensation includes base salary + bonus ) Health & Wellness: 100% premium coverage for you and your dependents on medical, dental, and vision Time to Recharge: Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year) Family Support: Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning support via Carrot and MavenMental Health: Free access to Spring Health which includes 5 free Therapy & psychiatry sessions, plus a Headspace account for mindfulness and meditation through our physical health vendor, Wellhub+Retirement: 3% non-elective employer contribution to your 401k or RRSP, ensuring your financial future is on the right track Perks & Extras: $150 monthly food stipend, $150 monthly reimbursement for cell phone/ internet, pet insurance allowance, full home office setup and free access to UrbanSitter with $625 in quarterly paid company credits, ActiveHero, and One Medical Merger/Acquisition and Employer Transition Notice This position is being recruited in connection with a pending acquisition of Intersect, which acquisition is expected to close around the time this role is filled. Accordingly, the employing entity for this role is expected to transition from Intersect (the entity conducting this search) to IPX Power (the post-transaction entity) at or around closing. As such, any offer of employment (if extended) may be issued by, assigned to, or assumed by IPX Power or an affiliated entity, with no intended change to the role's core responsibilities or expected compensation.
    $200k-220k yearly Auto-Apply 5d ago
  • Lead P+C Ops Generalist

    Vertex 4.7company rating

    Remote trim master operator job

    As a member of the P+C Operations team, the Lead P+C Operations Generalist (Lead) is a senior-level individual contributor and subject matter expert within the P+C Operations Shared Services Center. This role manages escalated or high‑complexity issues, provides advanced guidance, and leads operational initiatives that strengthen service delivery. The Lead ensures consistent application of policies, supports sophisticated case management, interprets employment law, and serves as a key partner. The role also contributes to global P+C operations by supporting global processes and ensuring alignment with regional policies and requirements. Operating with autonomy, this role brings deep HR expertise, advanced analytical capabilities, and strong operational leadership. The Lead mentors P+C Operations Generalists, collaborates with cross-functional teams, and improves P+C processes and employee experience globally. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Advanced Employee Support & Case Management Manage complex, sensitive, or ambiguous issues, including advanced intake, assessment, documentation, and partnership with ER, PCBPs and Legal, as needed. Serve as a Tier‑2 subject matter expert for policy interpretation, HR systems issues, and escalated inquiries requiring strong judgment. Coach P+C Operations Generalists on case handling standards, documentation quality, and escalation frameworks. Lead data analysis efforts using advanced to identify insights, risks, or patterns. Operational Excellence & Process Leadership Lead support of Shared Services Center support of P+C operational cycles such as compensation, benefits enrollment, performance management, and compliance audits. Develop and standardize SOPs, process maps, and knowledge base content to drive consistency and quality in shared services operations. Maintain and enhance knowledge base articles, FAQs, SOPs, and training materials to support global P+C Operations scalability. Monitor performance against SLAs and proactively recommend solutions to enhance service delivery. Perform advanced Workday transactions. Partner with P+C Technology teams on configuration updates, testing, and new releases. Partners with external vendors (poster compliance, background checks, etc.) to resolve escalations and ensure seamless service delivery. Immigration Program Support Serve as an operational point of contact for Vertex's immigration program, ensuring timely and compliant processing of visa, work authorization, and sponsorship activities. Partner with Legal, external immigration counsel, and PCBPs to resolve case‑specific questions, escalations, or document requirements. Advise managers and employees on immigration‑related processes, timelines, and policy considerations, ensuring consistent and compliant guidance. Maintain accurate records, monitor expirations, and support proactive risk mitigation related to global mobility and work authorization. Contribute to improvements in immigration workflows, documentation, and communication materials to enhance the employee experience. Cross‑Functional Partnership Collaborate with P+C Business Partners, Centers of Excellence, Payroll, IT, and Legal to resolve escalations and ensure aligned, compliant outcomes. Provide advisory support on policy changes, impacts, and operational readiness. Ensure alignment of regional practices with global processes, identifying areas for standardization and coordinating with global team members. Assist in developing globally consistent case management and service delivery frameworks. Leadership Without Direct Reports Mentor P+C Operations Generalists, lead informal capability-building sessions, and model best practices in communication, documentation, and problem‑solving. SUPERVISORY RESPONSIBILITIES: No direct reports; leads through expertise, influence, and mentorship. REQUIRED QUALIFICATIONS: HR Functional Expertise Advanced knowledge of HR practices, employment law, and compliance requirements. Strong proficiency across compensation, benefits, onboarding/offboarding, immigration, and performance processes. Skilled in complex issue intake, documentation, triage, and policy interpretation. Technical Systems & Data Skills Advanced Workday expertise, including troubleshooting, auditing, and data validation. Proficiency with case management tools (ServiceNow, Zendesk, Jira). Strong analytical skills. Leadership & Influence Skills Ability to lead without direct authority through expertise, coaching, and guidance. Strong cross-functional partnership with PCBPs, COEs, Legal, Payroll, and IT. Effective change leader with sound judgment balancing compliance, risk, and business needs. Project & Operational Excellence Experience leading cross-functional initiatives and process redesign efforts. Team support for operational cycles as Tier 1. Strong quality assurance skills and continuous improvement orientation. Communication & Professional Skills Clear communication style with ability to simplify complex issues. Skilled in handling sensitive situations. Strong writing skills and high integrity in managing confidential information. Behavioral Competencies Strategic thinker with ability to identify patterns and long-term impacts. Resilient and adaptable in fast-paced, evolving environments. Strong ownership mindset with consistent follow-through and accountability. 8-10 years of progressive HR generalist or HR operations experience, including case management. Demonstrated expertise in shared services, operational execution, and cross functional collaboration across domestic and global environments. Advanced proficiency in Workday and Microsoft Office applications. PREFERRED QUALIFICATIONS: Bachelor's Degree in Human Resources, Business Administration, or related field required; advanced credentials preferred. SHRMCP, SHRMSCP, PHR, or SPHR certification strongly preferred. Other Qualifications The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners. • Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. • Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule - better is the enemy of done. Don't spend hours when minutes are enough. • Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. • Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. • Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you're unsure, ask. Demonstrate unwavering support for decisions. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Pay Transparency Statement: US Base Salary Range: $114,500.00 - $148,800.00 Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression. In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants. Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs. *In no case will your pay fall below applicable local minimum wage requirements .
    $114.5k-148.8k yearly Auto-Apply 6d ago
  • LEAP 1AC Continued Operational Safety Leader

    GE Aerospace 4.8company rating

    Remote trim master operator job

    Systems engineering is a cross-functional engineering discipline centered on an approach, mindset, and process. All activities that consider both the business and the technical needs of the customers with the goal of providing a quality product that meets the users needs. It is a discipline that executes a robust process of design, creation, and optimization of systems, consisting of identification and quantification of system requirements, creation of alternate system design concepts, performance of design trade studies, selection and implementation of the best designs and verification that the design is properly integrated and executed. It is a process that proceeds from concept to production to operation. Impacts approaches, projects, programs and ways of working in the area of LEAP-1A and LEAP-1C NPI certification. Deploys certification process knowledge to effectively and efficiently execute high impact, high visibility program initiatives in the areas of product safety, reliability, compliance, cost of ownership, and multi-generational product plans. Has significant input into priorities, guided by operating practices & procedures that are shaped by the role. The role has moderate autonomy, requiring high level of operational judgment. **Job Description** **Roles and Responsibilities** + Leads continued operational safety activities for the LEAP 1AC program. Manages FMD execution and driving to closure with appropriate priority and urgency. Coordinates across multiple organizations to ensure execution and coaches/mentors on Agency interations. Manages proper coordination between applicant, Safran, ODA, and agency functions. Manages the overall product operational safety strategy and execution. + Developing specialized knowledge in engine operational safety. Serves as best practice/quality resource. Has awareness of latest technical developments in own area. Contributes towards strategy and policy development and ensure delivery within area of responsibility. + Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market + Uses judgment to make decisions or solve moderately complex tasks or problems in areas of engine field management and safety. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions. + Acts as a resource for colleagues with less experience. May lead medium projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field. **Required Qualifications** + Bachelor's degree in engineering from an accredited university or college + Minimum of 5 years of experience in systems engineering + This role requires access to US export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a US Person as one of the following: US lawful permanent resident, US Citizen, have been granted asylee or refugee status (i.e.), protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). **Desired Characteristics** + Master's degree in engineering from an accredited university or college + Strong oral and written communication skills. + Strong interpersonal and leadership skills. + Demonstrated ability to analyze and resolve problems. + Demonstrated ability to lead programs / projects. + Ability to document, plan, market, and execute programs. + Established project management skills. The base pay range for this position is $150,000 - $200,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on January 28th, 2026. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $150k-200k yearly 7d ago
  • Revenue Operations & Strategy Lead

    Parafin

    Remote trim master operator job

    About Us: At Parafin, we're on a mission to grow small businesses. Small businesses are the backbone of our economy, but traditional banks often don't have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on. We partner with companies like DoorDash, Amazon, Worldpay, and Mindbody to offer fast and flexible funding, spend management, and savings tools to their small business users via a simple integration. Parafin takes on all the complexity of capital markets, underwriting, servicing, compliance, and customer service for our partners. We're a tight-knit team of innovators hailing from Stripe, Square, Plaid, Coinbase, Robinhood, CERN, and more - all united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital, and Thrive Capital. Parafin is a Series C company, and we have raised more than $194M in equity and $340M in debt facilities. Join us in creating a future where every small business has the financial tools they need. We are looking for a Revenue Operations Lead to drive the next phase of Parafin's growth. This role reports into the CRO and sits at the intersection of strategy, operations, and technology, partnering closely with our go-to-market, operations, product, and finance teams. You will design and execute the systems, processes, and insights that enable us to scale efficiently and hit ambitious revenue targets. As the first dedicated RevOps hire, you will set the foundation for how we measure performance, operationalize revenue goals, and optimize the GTM engine. From building financial models and forecasts to standing up dashboards and refining our Salesforce environment, you'll own critical levers that directly impact growth. The ideal candidate brings a mix of strategic thinking, analytical rigor, and hands-on execution. You thrive in ambiguity, enjoy rolling up your sleeves to solve complex problems, and have experience working across sales, marketing, product, and finance. This is a high-impact role with visibility across the organization and the opportunity to shape how Parafin scales its revenue operations. What You'll Be Doing: Revenue Strategy & Planning Partner with GTM teams to develop and operationalize quarterly and annual top-line goals, including building top-line financial models and forecasts Define ICP and lead territory planning exercises. Drive capacity planning, incentives, and development of revenue-specific KPIs Lead cross-functional strategic initiatives to accelerate growth and improve go-to-market efficiency, such as conducting market, customer, and product segmentation and developing scalable playbooks Help create quotas and revenue targets. Reporting & Insights Build and maintain dashboards to track KPIs across the funnel (e.g., MQLs, SQLs, pipeline velocity, win rates, churn, activation) Provide actionable insights on revenue performance, forecasting accuracy, and pipeline health Systems & Process Optimization Own, configure, and optimize the GTM tech stack, including Salesforce (flows, validation rules, reporting), automation tools, sales engagement platforms, and data enrichment solutions Design and automate GTM processes end-to-end, including lead routing, pipeline hygiene, deal desk operations, and handoff between sales and account management Collaborate with technical teams and vendors to improve system scalability and data accuracy Pricing and Contracting Standardize and systematize pricing guidelines, commercial templates, and deal financial models Act as a bridge between Product, GTM, and Legal to support scalable, efficient deal execution Enablement Lay the foundation for sales enablement to help our growing team scale and sell effectively. What We're Searching For: 5-8 years of experience in RevOps, GTM Strategy, Business Operations, Consulting, or Strategic Finance; experience in B2B2B usage based models preferred Strong analytical skills and proficiency in tools such as Excel, SQL, Salesforce, Looker, Unify, Gong We Prefer If You Have: Experience standing up RevOps function from scratch in a startup environment Familiarity with building data pipelines What We Offer Salary Range: $170k to $240k Equity grant Medical, dental & vision insurance Work from home flexibility Unlimited PTO Commuter benefits Free lunches Paid parental leave 401(k) Employee assistance program If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.
    $170k-240k yearly Auto-Apply 60d+ ago
  • Commercial Operations Lead

    Two Chairs

    Remote trim master operator job

    Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we'll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune's Best Workplaces in Healthcare. One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply even if they don't think they meet some expectations of the role. About the Role The Commercial Operations Lead will own and evolve Two Chairs' commercial operating foundation across systems, data, and go-to-market workflows. This role is responsible for translating commercial strategy into scalable execution by designing, administering, and continuously improving the tools, processes, and measurements that power payer, provider, and member growth. Partnering closely with Sales, Marketing, Clinical Operations, and Analytics, this role ensures that go-to-market motions are operationally sound, measurable end-to-end, and aligned with clinical capacity and business priorities. The Commercial Operations Lead serves as a connective tissue across teams, bringing clarity to complex GTM questions through data, automation, and thoughtful systems design. While Salesforce, HubSpot, and outbound tooling are core to the role, the broader mandate is to build a durable, flexible commercial operating model that enables faster experimentation, clearer accountability, and more predictable growth as Two Chairs scales. This is a hands-on Commercial/GTM Operations IC role responsible for personally owning, building, and operating Two Chairs' core commercial systems (Salesforce, HubSpot, outbound tooling, and web analytics). This role is the single operational owner of the GTM engine and will design, administer, and continuously improve the systems, integrations, and reporting that power payer growth and post-sale activation. Core Areas of Responsibility Commercial Systems Ownership Serve as primary administrator for Salesforce (Sales Cloud), including objects, fields, flows, validation rules, governance, and role hierarchies Administer and optimize HubSpot for marketing automation, lifecycle management, and nurture programs Own administration of sales outbound tooling Establish and maintain data hygiene standards, naming conventions, tagging, and documentation Systems Integration & Data Architecture Own the integration layer between Salesforce, HubSpot, sales outreach tools, and web analytics Unify systems and data models to support payer, provider, and member GTM workflows Ensure accurate, reliable data flow between marketing, sales, and downstream operational systems Funnel Definition, Measurement & Reporting Define and maintain MQL → SQL → pipeline → member start mappings Build and maintain MQL definitions and scoring models aligned to GTM strategy Develop dashboards for: Payer GTM performance Provider referral funnel Event and campaign ROI Partner with stakeholders to ensure reporting answers real business questions and drives action Website & Go-to-Market Operations Own website operations and CMS updates (Webflow) to support faster, controlled GTM launches Enable test-launch-measure cycles for content, landing pages, and conversion paths Ensure web analytics and attribution integrate cleanly into Salesforce and HubSpot reporting Cross-Functional Partnership Partner with Sales, Marketing, and Clinical Operations to align funnel mechanics with clinical capacity and care delivery realities Translate GTM questions into systems, automation, and reporting solutions Support enablement and change management as new workflows and tools are rolled out Impact & Success Indicators Where you'll make an immediate impact: Salesforce, HubSpot, and outbound tools are cleanly administered, governed, and documented Stable, trusted integrations across SFDC, HubSpot, outbound tools, and web analytics Clear, shared definitions for MQLs, SQLs, pipeline stages, and member starts Executive-ready dashboards that accurately reflect payer and provider GTM performance Faster, more controlled website and campaign launches with measurable outcomes Increased confidence across teams in funnel data, reporting, and attribution A clear roadmap for continued commercial operations maturity as the business scales You'll Be Successful If You Have 5-8+ years of experience in GTM Ops, RevOps, or Marketing Ops Hands-on Salesforce administration experience (certification strongly preferred) Hands-on HubSpot administration experience (preferred) Experience integrating Salesforce with marketing automation, outbound, and analytics tools Strong analytical skills and the ability to design systems that reflect real business processes Proven ability to operate cross-functionally and influence without authority Comfort navigating ambiguity and translating complex GTM needs into practical execution Bonus: experience in healthcare, health plans, or B2B2C business models Compensation & Benefits The offer range is dependent on qualifications and experience. New hires can reasonably expect an offer between $111,000 and $131,000. The full salary range for this full-time, exempt role is $111,000 - $150,000. Additional perks and benefits: Equity in a high-growth start-up Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day Comprehensive medical, dental, and vision coverage 401(k) Retirement savings options One-time $200 Work from Home reimbursement Annual $1,000 Productivity & Wellness Stipend to support your personal and professional goals Annual $500 subsidized company contribution to your healthcare FSA or HSA Paid parental leave Outreach Notice to Applicants We are thrilled that you're interested in joining our team! To ensure a consistent and equitable hiring process for all candidates, we kindly ask that you refrain from reaching out to current employees regarding the role, your application, or the interview process. Our talent acquisition team is committed to carefully reviewing all applications and will reach out directly if they decide to move forward. All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $111k-150k yearly Auto-Apply 15d ago
  • Lean Leader - Offshore Operations

    GE Vernova

    Remote trim master operator job

    The Wind Lean Leader drives continuous improvement across multiple functional areas of the site. In this role, you will work closely with Wind functional teams (i.e. Safety, Quality, Projects, Product Management, Digital Technology, and others) to develop and drive Lean roadmaps, lead continuous improvement efforts, and coach/mentor team members across the organization to enable performance improvement to meet our operational goals. We expect the role to have travel up to 50% of the time. **Job Description** **Key Responsibilities** **Lean System Development** + Design, implement, and sustain a Lean management system covering but not limited to offshore Installation, Commissioning, and logistics. + Revalidate and standardise existing workflows to ensure accurate durations, task sequencing, and dependencies. + Develop and maintain a Digital Daily Management System (DMS) to visualise SQDC (Safety, Quality, Delivery, Cost) performance in real time. **Continuous Improvement & Performance** + Lead Kaizen events and value stream mapping to identify and eliminate waste, reduce variation, and improve flow across the value chain. + Implement visual management and problem-solving frameworks. + Drive actions that ensure improvements are sustained and lessons learned are integrated into daily operations. + Hold regular dialogue with the offshore management team, reviewing performance data, challenging deviations from standard work, and ensuring corrective actions are implemented promptly and sustained. **Data, Systems, and Digital Tools** + Support the rollout of the Digital Progress System and Site Inventory Tracker (RACES or equivalent) to enable live progress and material tracking. + Integrate Lean data streams into project dashboards for enhanced visibility and decision-making. **People & Culture** + Coach and mentor site supervisors, planners, and technicians to build Lean capability and ownership. + Promote a culture of transparency, teamwork, and proactive problem-solving. + Lead by example to reinforce GE Vernova's Safety Culture and Continuous Improvement values **Additional Information** **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $83k-136k yearly est. 26d ago
  • Permit Operations Lead (Fully Remote)

    Permitflow

    Remote trim master operator job

    PermitFlow is redefining how America builds. We're an applied AI company serving the nation's builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how . Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts - accelerating housing, clean-energy, and infrastructure development across the country. Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence. America is entering a CAPEX super-cycle, from data centers and factories to housing and renewables, and joining PermitFlow is building the AI at the heart of every construction project powering the next wave of re-industrialization. We've raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. Who You Are Customer-Centric: You excel at building and maintaining strong customer relationships, understanding each customer's unique needs, and identifying how PermitFlow can support their success and growth. You are comfortable and thrive at connecting with customers virtually - spearheading meetings and serving as the face of PermitFlow in all your interactions. Construction Permitting Expert: You have extensive hands-on experience in construction or construction permitting directly, with a thorough understanding of regulations, compliance, and the full permit lifecycle. You're excited about this space and the construction industry at large. Team Player: You're a key contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment. Analytical Thinker: You're data-driven in your decision-making. You know how to gather, interpret, and leverage data to enhance customer conversations and improve processes. Tech-Forward & Adaptable: You're comfortable leveraging AI tools and emerging technologies to improve workflows and customer outcomes. You're eager to learn and implement new software features, and you adapt quickly - ready and able to pivot to new processes at a moment's notice. What You'll Do Customer Point of Contact: Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements. Team Development: You are comfortable providing clear training, coaching, feedback, and direction to junior team members and oversee their work. You have the skillset to effectively manage a team, hold 1:1s with them, and empower them to learn more. Manage the Permit Process: Oversee the end-to-end lifecycle of permit applications, including researching requirements, preparing forms, gathering documentation, and submitting applications to the relevant authorities. Generate Reports: Produce detailed reports on permit progress, delivering regular, clear updates to customers and stakeholders. Optimize Processes: Continuously identify opportunities for improvement, implementing best practices that streamline workflows, reduce bottlenecks, and enhance operational efficiency. Ensure Compliance and Accuracy: Guarantee that all permit applications are complete, accurate, and compliant with jurisdictional standards and requirements. Monitor and Expedite Approvals: Track permit statuses proactively, engaging with authorities to move applications forward as efficiently as possible. Qualifications & Fit 3-5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role-ideally within a SaaS or tech-driven environment. Comprehensive knowledge: Strong understanding of permitting processes, regulations, and compliance standards, with awareness of jurisdictional differences. Multi-state expertise: Experience managing permitting projects across multiple states or regions is highly preferred. Exceptional project management skills: Ability to balance multiple projects and deadlines without sacrificing attention to detail. Outstanding communication: Strong interpersonal skills with the ability to work cross-functionally, manage customer relationships, and collaborate with AHJs. Leadership experience: Preferred 2+ years leading, managing, and mentoring teams, including coaching, performance management, and team development. Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver high-quality service throughout the project lifecycle. Critical thinker and problem-solver: Able to stay calm under pressure, quickly assess challenges, and identify effective solutions. What We Offer (Full Time Roles Only) Competitive salary and meaningful equity in a high-growth company Comprehensive medical, dental, and vision coverage Flexible PTO and paid family leave Home office & equipment stipend PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
    $74k-126k yearly est. Auto-Apply 57d ago
  • Vehicle Operations Lead

    Waabi

    Remote trim master operator job

    Waabi, founded by AI pioneer and visionary Raquel Urtasun, is an AI company building the next generation of self-driving technology. With a world class team and an innovative approach that unleashes the power of AI to "drive" safely in the real world, Waabi is bringing the promise of self-driving closer to commercialization than ever before. Waabi is backed by best-in-class investors across the technology, logistics and the Canadian innovation ecosystem. With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: ************ You will... * Manage, mentor, and develop a growing team of Vehicle Operators (VOs), handling performance monitoring and career development. * Serve as the functional lead for Shift Supervisors, defining workflows and hand-off procedures to ensure seamless leadership coverage across testing. * Manage shift schedules that ensure continuous fleet coverage while adhering to fatigue management policies and optimizing workforce utilization. * Partner with the Test Operations Lead to align operator availability with mission volume forecasts, ensuring that all scheduled testing and commercial loads are fully crewed without delay. * Oversee the daily deployment of Vehicle Operators, ensuring all shifts are staffed and personnel are "mission-ready" (physically fit, briefed, and equipped). * Manage operational logistics essential for our growing test fleet, including onsite fuel coordination and DEF inventory. * Enforce strict FMCSA and internal compliance, managing Hours of Service (HOS), Driver Qualification (DQ) files for all CDL holders. * Maintain comprehensive operational records, ensuring the organization is perpetually audit-ready. * Champion Waabi's Safety Culture, conducting safety briefings and ensuring all personnel adhere to strict safety policies both in the yard and on public roads. Qualifications: * 5+ years of experience in fleet operations, logistics, or transportation management. * 2+ years of direct people management experience, specifically managing CDL operators, dispatchers, or shift-based teams. * Active CDL (Class A) holder is strongly preferred; understanding the technical and physical demands of Class 8 operation is critical for managing this workforce. * Deep knowledge of transportation regulations (DOT, FMCSA), particularly regarding Hours of Service (HOS) and compliance for commercial operators. * Experience working in a technical or testing environment; previous experience in the Autonomous Vehicle (AV) industry is a strong plus. * Ability to work flexible shifts, including days, nights, and weekends, to support a 24/7 operation and travel to remote sites/roadside locations as needed. * Proficiency with fleet management software, scheduling tools, and telematics platforms. Perks/Benefits: * Competitive compensation and equity awards. * Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only). * Unlimited Vacation. * Flexible hours and Work from Home support. * Daily drinks, snacks and catered meals (when in office). * Regularly scheduled team building activities and social events both on-site, off-site & virtually. * As we grow, this list continues to evolve! Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact! Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $62k-121k yearly est. 56d ago
  • Workplace Operations Lead

    Nerdwallet 4.6company rating

    Remote trim master operator job

    At NerdWallet Small Business, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do. NerdWallet Small Business is seeking an experienced Office Lead to join our team. You will work closely with the Leaders in the New York office and be responsible for overseeing the office's day-to-day operations, ensuring smooth and efficient operations. This role requires excellent communication skills, strong multitasking abilities, and a proactive, friendly approach that brings positivity and pride to every interaction. A successful candidate will take ownership of the office, anticipate needs, and thrive on keeping things in order. They'll bring structure and energy to a busy, fast-paced office - someone who notices what needs to be done, acts quickly, and follows through to completion. Where you can make an impact: Own all aspects of daily office operations - ensure cleanliness, readiness, and professional presentation of all workspaces. Greet and host guests; manage visitor logistics, sign-ins, and meeting room readiness. Maintain office supplies, food and beverage inventory, and other items that support day-to-day needs. Partner with onsite leadership, IT, Recruiting, and HR teams for onsite tasks. Assist with any setup for internal meetings, visiting teams, investor visits, and board meetings. Liaise with building management for maintenance and access issues. Support your in-office colleagues with ongoing tasks and projects. Oversee a team member operating the Phoenix office. Handle mail and courier services - collect, sort, and distribute deliveries promptly. You are: Resilient: Able to thrive in a fast-paced environment, with an aptitude for time management, organization, and communication. Steady under pressure, positive, and adaptable. Proactive: Take initiative, follow through reliably, and work with a sense of urgency. Anticipates needs - doesn't wait to be told. Detail-oriented: Achieve thoroughness and accuracy when completing a task and make a conscious effort to understand causes instead of just the effects. Articulate: Build effective working relationships with teams through clear, reliable verbal and written communication. Dependable: Possess a strong understanding and ability to handle confidential information. Balanced personality: Polished enough for executives, grounded enough for everyday needs. Your Experience: 5+ years of administrative or office management experience, ideally in a dynamic or fast-paced environment. Proven ability to handle multiple priorities with efficiency and calm. Strong organizational and time-management skills; meticulous attention to detail. Clear and confident communication skills, both written and verbal. Experience with Google Workspace and Slack. Independent, proactive, and comfortable making smart decisions without waiting for direction. Exercises good judgment, tact, and discretion in all interactions. Where: This role will be based in New York, New York and in-office 5 days per week. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry-leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Flexible Vacation Time Off + 11 holidays + holiday company shutdown New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend) Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends) Have Some Fun! (Nerds are fun, too) Nerd-led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with 4% company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer-paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see: E-Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI-Onsite #LI-5
    $120k-154k yearly est. Auto-Apply 56d ago
  • Clinical Operations Development Lead

    Argenx

    Remote trim master operator job

    Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases. We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients. For the expansion of our Global Clinical Trial Operations team, argenx is looking for a Clinical Operations Development Lead. Key Accountabilities/Responsibilities: The Clinical Operations Development Lead (CODL) is responsible for the oversight of the clinical related activities within a specific therapeutic indication for an asset (CODL) or across all indications for an asset (X-indication CODL). Together with the Medical Development Lead (MDL), the CODL co-leads the Clinical Development Team (CDT) and co-owns the Clinical Development Plan (CDP). As ad-hoc member of the Asset Strategy Team (AST), works with the MDL and the Project Manager (PM) to ensure that all relevant information from all functions within the AST and CDT are brought to the table. A CDT kicks off as soon as preparations start for a First in Human (FIH) study (in the case of the first indication for a given compound) or when first clinical related discussions start for a new indication. To build a strong CDT, the CODL works with the respective functional heads to assign CDT representatives from the involved functional areas. During the start of the clinical related activities for a new asset, the AST meetings and the CDT meetings may be combined. The Target Product Profile (TPP), created by the AST (with input from the CDT), is used as the basis for the CDP. The CDT is responsible for the clinical development strategy, ensuring creation of the CDP and execution, once endorsed by the AST. As co-leader, the CODL drives the execution of the clinical program in collaboration with the CDT members and according to what is in the CDP. The CODL oversees the clinical trial budgets, contributes to timeline and resource requirements and provides input to the financial CDT planning (created and maintained by the PM working with the Finance Business Partner). Hereto (s)he provides the PM with the estimates and updates of cost versus budget for key deliverables chosen to be integrated into the overarching Indication and Product plans. Informs the PM in case the timelines or budget deviate from projected. The CODL partners with the PM to review status and impact of change and to discuss with the team, options to resolve issues and mitigate risks and adjust the plans accordingly, which may be subject to governance endorsement. Likewise, the CODL and PM partner to ensure that risks and mitigations are discussed in the team, reflected in the applicable risk registries, and translated into timely plan adjustment and action. The CODL and the MDL keep the oversight and are the primary contact person for the CDT and all CDP related activities for a given indication (CODL) or across asset indications (X-indication CODL). These include the trial related activities as well as the clinical development strategy across the lifecycle of a compound, starting with the preparation of the FIH clinical trial throughout registration and post-approval clinical development activities. Hence, after completion of the Clinical Phase III program, CODL and MDL, in close collaboration with the CDT members, continue to be involved in the clinical related activities e.g., through input to different regulatory authorities (e.g., FDA, EMA, PMDA, MHRA). The CODL and MDL ensure the cross-functional optimization of solutions integrating contributions on complex matters and take accountability for decisions taken, each from their discipline's perspective. As Subject Matter Experts, CODL and MDL contribute to CDT discussions where each member drives the topic of their expertise area. Although CODL and MDL take accountability for the consensus (or lack thereof), the PM manages disputes in case no consensus is reached. This may include organizing escalation to the AST and/or within the respective functional lines. The actual trials are conducted within the Clinical Trial teams (CTT) led by the Clinical Trial Managers (CTMs) and the Trial Physicians (TPs). Dependent on the program (phase and number of clinical trials), the CODL may also act as a CTM for 1 or more selected trials. (see JD CTM) The CODL function may include line management of Clinical Trial Manager(s) (CTMs) and/or Clinical Trial Associate(s) (CTAs). ROLES AND RESPONSIBILITIES Provides strategic input and is accountable for all clinical related aspects within the assigned therapeutic indication/program and in line with the agreed timelines, budget and quality standards and as outlined in the applicable Standard Operation Procedures (SOPs) and Work Instructions (WIs). Creates the CDP in collaboration with the MDL, PM and other CDT representatives, ensures the CDP describes the clinical development strategy, comprising effective and where possible innovative trial designs and is consistent with the TPP. Ensures the CDP is endorsed by the AST and the Development Management Committee (DMC) and is executed within agreed timelines and budget. Together with the MDL acts as primary point of contact for all clinical related activities for a given indication (CODL) or across asset indications (X-indication CODL). With the MDL, leads the CDT meetings, hereby supported by the PM who ensures an agenda is in place prior to the meeting, chairs during the meeting, makes sure outcome/actions/conclusions are agreed upon (where the CODL and MDL can focus on the (strategic) content of the discussions) and minutes are in place. Provides input to the Objectives, Goals, Strategies and Measures (OGSM), and ensures that clinical trials are executed according to the CDP and those OGSMs, following the argenx procedures and processes and conducted in compliance with ICH-GCP and other applicable legislation. In collaboration with the other CDT members, identifies risks of missing team goals, timelines or spend expectations, ensures that these are reflected in applicable risk registries and drives their mitigation. Works with the PM to decide which risks and issues are to be put under the attention of the asset Project Leader (PL) and the DMC. Pro-actively provides solutions and oversees implementation and follow-up. Ensures consistency and efficiency in trial set-up and conduct across the different trials within the specific indication(s). Drives the timely production of a qualitative Clinical Trial Concept Sheet. Collaborates with the CTMs and their respective CTTs to ensure timely availability of qualitative documents defining the design and the execution of the clinical program (e.g. protocol/protocol amendments, operationalization plans and tools). Prior to the start of the feasibility for a given study, collaborates with the Countries and Sites Selection Commission (CSSC) to have the initial list in place for possible countries and sites. Gets input from the CTT, AST, CDT and argenx regional teams on the initial list. Oversees the country and site selection and ensures that the AST and CDT are kept informed on the final selection. Participates in the Clinical Research Organization (CRO) and vendor selection and management process. Supports CTT with issue resolution where required in collaboration with alliance vendor manager if relevant. Acts as primary point of escalation for resolution of trial management and operational issues within assigned indication(s). Ensures that the Global Head of Trial Operations is informed in case an identified issue/risk could have an impact on/may also occur in the other therapeutic indications/programs. In case of a compound specific impact, involve the X-indication CODL, AST and PM as needed. Reviews and provides input to the overarching clinical program/indication documents such as Investigator Brochure (IB), Pediatric Investigation Plan (PIP), FDA/PMDA/EMA and other regulatory critical documents. Oversees the clinical trial budgets, contributes to timeline and resource requirements and informs the PM in case the timelines or budget deviate from projected. Reviews the program dashboards and provides input to the PM to ensure accurate status updates on key milestones achieved, issues/risks and financial status. Ensures audit/inspection readiness of the assigned program/trials. Support audits and inspections. Supports continuous improvement processes and consistency e.g., by ensuring that lessons learned are shared across trials within the assigned therapeutic indication, across indications as well as across compounds in collaboration with the X-indication CODL, if applicable, and the Global Head of Trial Operations. As a Leader, sets expectations, communicates in a transparent, clear way and energizes and motivates the CDT team members as well as the respective CTMs to work towards achieving the clinical goals in line with the OGSM and argenx' cultural pillars. If applicable, acts as line manager of CTMs and/or CTAs: Interviewing candidates On-boarding of new direct reports Ensuring that assigned staff are trained Goal setting and review Mentoring and enabling the growth and development of assigned staff • Supports ClinOps and Global Company initiatives as applicable. SKILLS AND COMPETENCIES The CODL excels in leadership and establishing good and effective internal and external working relationships and communication, embedding the argenx values. Global Strategic Drug Development experience and understanding. Strong interpersonal and stakeholder management Skills. Proven Clinical Operations experience in a relevant global leadership position in the pharmaceutical/biotech industry. Pro-active problem solver - demonstrated ability to identify and resolve issues, identify and mitigate risks, able to handle conflicts. Strong organizational skills, able to manage multiple and varied tasks and prioritize workload with attention to the holistic/ helicopter view but also able to dive into the details when needed. Strong people management skills, leadership skills and team player. Line management experience is a plus. Excellent written and verbal communication skills, acting globally in a culturally diverse dynamic team. Strong verbal and written English communication skills (primary fluency or full professional proficiency). Thorough knowledge of ICH GCP guidelines and other applicable regulatory requirements and guidelines. EDUCATION, EXPERIENCE and QUALIFICATIONS Bachelor's degree or University degree - medical or para-medical (Biology, Biomedical Sciences, Pharmacy, Veterinary etc.) or equivalent by experience. PhD degree is a plus. Minimum of 10 years of leading experience in Clinical Development (monitoring, local and global/international trial management). Experience in working in an outsourced model, including overseeing CROs and vendors. Rare disease and/or auto-immune clinical trial background is a plus. For applicants in the United States: The annual base salary hiring range for this position is $212,000.00 - $291,500.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks. This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines. At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer. Before you submit your application, CV or any other personal details to us, please review our argenx Privacy Notice for Job Applicants to learn more about how argenx B.V. and its affiliates (“argenx”) will handle and protect your personal data. If you have any questions or you wish to exercise your privacy rights, please contact our Global Privacy Office by email at privacy@argenx.com . If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at **************** . Only inquiries related to an accommodation request will receive a response.
    $68k-113k yearly est. Auto-Apply 22d ago
  • Security Operations Lead

    Freshpaint

    Remote trim master operator job

    Customer data is the fuel that drives all modern businesses. From product analytics, to marketing, to support, to advertising, advanced data analysis in the warehouse, and even sales - customer data is the raw material for each function at a modern business. For highly regulated businesses in healthcare, it's always been a challenge to harness that customer data and get it to the marketing and analytics tools that require it while following patient privacy laws ….until now. Something as simple as running ads to get more users is simple for an e-commerce of software company to do. But common web analytics and advertising tools collect sensitive user identifiers and healthcare information automatically. Those same tools are not HIPAA compliant. We provide a layer of data governance to make current web analytics tools HIPAA-compliant. For analytics, our customers can continue getting the insights they need to improve the patient experience. For marketing, Freshpaint safeguards health information while helping our customers promote access to care through popular advertising platforms like Facebook, Google, and others. In short, we help healthcare marketers promote access to care and safeguard patient privacy at the same time. This is an important, complex problem in a massive market (healthcare is 20% of the US GDP). Our customers manage their customer data with: Privacy Platform. We help healthcare providers automate their website's + app's HIPAA compliance, and safeguard patient data. This is our core product today Future additional product lines! Our core product provides a platform that we're building marketing applications on top of. We're fully remote. If you strongly value in-person work, Freshpaint is likely not the best fit for you. Even though we don't care where you're located, we only hire within the US. Many of our team is concentrated in various metro areas like SF or NYC. To balance out our remote-ness, we gather the team 2x times per year for offsites. We're backed by leading investors including Y-Combinator, Intel Capital, and angel investors like the Head of Data from Slack, Head of Data at LinkedIn, and more. Who we are: Freshpaint was founded by web analytics veterans who realized how hard it was for highly regulated companies to collect and use customer data in a compliant way. We started as part of Y Combinator's S19 cohort and have been focused on enabling healthcare companies collect, safeguard, and activate patient data since. In 2022 the government issued updated guidance around HIPAA, basically making our software a requirement to use for healthcare companies. As a result, we're one of the fastest growing software companies on earth right now. Our team has deep analytics and growth experience, with all of us coming from high-growth companies like Heap, Pendo, Iterable, Quantum Metric, and Retool. If you value lots of freedom and ownership in your work, interfacing with customers, and working on a product with high customer impact, then Freshpaint is your home. About the Role We're looking for a Security Operations Lead to own and drive Freshpaint's operational security initiatives. This role will serve as the connective tissue between our engineering, compliance, and operations teams, helping us maintain and continuously improve our security posture. You'll manage day-to-day security operations and lead key security programs, including penetration testing, SOC 2 audits, and HITRUST R2 certification efforts. You'll also help scale our security processes as we grow, ensuring we stay proactive and compliant across frameworks. What You'll Do Own and manage Freshpaint's recurring security compliance programs, including SOC 2 Type II, HITRUST R2, and other certifications or audits as needed. Coordinate and manage annual penetration tests and follow through on remediation activities. Maintain and continuously improve Freshpaint's security controls and documentation. Partner with engineering and product teams to operationalize security best practices across systems, tools, and processes. Support risk assessments, vendor security reviews, and internal audits. Act as a key point of contact for external auditors, customers, and vendors on security-related matters. Drive security awareness and education initiatives across the company. Qualifications 3+ years of experience in security operations, GRC, or compliance at a SaaS or cloud-based company. Strong understanding of security frameworks and standards (SOC 2, HITRUST, ISO 27001, etc.). Experience managing audits and working directly with assessors and penetration testing vendors. Familiarity with cloud infrastructure (AWS, GCP) and modern software development practices. Excellent project management and cross-functional communication skills. You're organized, detail-oriented, and excited by the challenge of building scalable security programs in a fast-moving environment. Bonus Points Experience with automation tools for evidence collection or continuous compliance. Prior experience working in a startup or high-growth environment. Relevant certifications (CISA, CISSP, CISM, or HITRUST CCSFP). Perks & Benefits We take care of our team-here's a peek at what you get when you join: Competitive pay + generous equity (10-year exercise window) Fully remote (U.S. only) with a $150/month coworking stipend Half-day Fridays, every Friday Unlimited PTO-with a required 2-week minimum Top-tier health, dental & vision (100% covered for you, 80% for dependents) 2 “Treat Yourself” days a year-$100 and a day off, just because Generous parental leave Epic offsites twice a year (past trips: Greece, Jackson Hole, Cabo, wine country + more) And more-check out our careers page for the full list.
    $68k-113k yearly est. Auto-Apply 56d ago
  • Data Operations Lead

    Atlan

    Remote trim master operator job

    Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we're changing that. As the world's first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration. From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining mobility to healthcare organisations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers - we empower ambitious teams across industries to unlock the full potential of their data. Recognised as leaders by Gartner and Forrester and backed by Insight Partners, Atlan is at the forefront of reimagining how humans and data work together. Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes. The Mission Atlan is on a mission to become one of the most data-driven companies in the world and to create a blueprint for how the best AI-native data teams should operate. We're hiring an AI-native Data Operations Lead to own how Atlan runs its business through data with rigor, speed and empathy. This is a hands-on role at the intersection of analytics, strategy, and AI. You'll own the data foundation that powers Atlan's operating rhythm. Working closely with the C-suite and GTM leaders, you'll ensure strategy is translated into clear metrics, real signals, and decisive action. Why This Role Matters Building the fastest learning and iterating company in the world: AI is fundamentally changing what analytics can be - moving us beyond tidy metrics to learning directly from raw signals like calls, conversations, and documents. At Atlan, we already grade sales calls, analyze support interactions, and mine unstructured data to surface the “why” behind outcomes. This role sits at the forefront of that shift, rebuilding analytics in an AI-native way so the company can learn faster, adapt sooner, and operate with exceptional clarity. Serving as a model for the most forward-thinking data teams: Atlan's core advantage has always been empathy. We understand our users because we've been them. As data teams enter the AI era, even the most sophisticated teams are struggling - optimizing for existing workflows instead of designing for what's next. We believe the only way to truly help is to live two years ahead of our customers. This role is the learning ground for real, working implementations of AI-native Data Operations. What's proven internally shapes how we build product, guide customers, and define what “good” looks like for modern data teams. For the person in this role, that means operating at the cutting edge - shaping new practices and influencing how AI and analytics evolve across the ecosystem. What You'll Do Build and own the AI-native data pipeline and operations behind Atlan's weekly → monthly → quarterly insight cadence, culminating in company-wide, exec and Board reporting. Translate strategic priorities (Big Rocks) into measurable outcomes and clear operational metrics and partner cross‑functionally (Sales, Marketing, CS, Growth) to unify metrics, definitions, and insights. Leverage AI and unstructured data (e.g., call intelligence, notes) to surface faster, deeper insights. Design and maintain dashboards, conversational analytics agents (we'll learn about this evolving space together!) and data workflows across domains. Drive cross‑functional alignment through data storytelling and executive‑ready communication. What Great Looks Like The company runs on your insights to make faster, better decisions. Data‑driven rhythm established: weekly ops reviews, monthly business reviews, quarterly company-wide reporting. AI‑powered analysis embedded into the GTM engine (e.g., win/loss, pipeline health, forecast accuracy). Consistent, trusted metrics across functions; no surprises at the Board table. What We're Looking For 7+ years of experience in data analytics, strategy, and/or business operations. Track record of building executive‑level dashboards and reporting in a sales‑led SaaS environment. Strategic thinker who can map qualitative strategy → quantitative insight → business action. Strong communicator - concise, structured, and confident with executive audiences. AI‑native mindset: comfort combining structured (e.g., Salesforce, HubSpot) and unstructured data; bonus for having built or demoed an AI agent or an autonomous workflow. Hands-on expertise in SQL, Snowflake, and modern BI (Sigma or similar). Experience collaborating with cross‑functional leads (GTM, Ops, Finance, CS). (Bonus Points!) Experience in SaaS, AI, or IoT at Series C+ stage companies. Exposure to AI‑based goal tracking or agent‑driven analysis platforms. Why Is Atlan for You? At Atlan, we believe the future belongs to the humans of data. From curing diseases to advancing space exploration, data teams are powering humanity's greatest achievements. Yet, working with data can be chaotic-our mission is to transform that experience. We're reimagining how data teams collaborate by building the home they deserve, enabling them to create winning data cultures and drive meaningful progress. Joining Atlan means: Ownership from Day One: Whether you're an intern or a full-time teammate, you'll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry. Limitless Opportunities: At Atlan, your growth has no boundaries. If you're ready to take initiative, the sky's the limit. A Global Data Community: We're deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities. As a fast-growing, fully remote company trusted by global leaders like Cisco, Nasdaq, and HubSpot, we're creating a category-defining platform for data and AI governance. Backed by top investors, we've achieved 7X revenue growth in two years and are building a talented team spanning 15+ countries. If you're ready to do your life's best work and help shape the future of data collaboration, join Atlan and become part of a mission to empower the humans of data to achieve more, together. We are an equal opportunity employer At Atlan, we're committed to helping data teams do their lives' best work. We believe that diversity and authenticity are the cornerstones of innovation, and by embracing varied perspectives and experiences, we can create a workplace where everyone thrives. Atlan is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
    $68k-113k yearly est. Auto-Apply 60d+ ago
  • Remote- Billing Operations Lead (Vet)

    Insight Global

    Remote trim master operator job

    An employer is looking for a Billing Operations Lead to sit remotely. You will be responsible for owning all invoicing, billing, and accounting functions for the client's veterinarian software entity. The company was recently purchased by a larger group that owns a network of veterinarian clinics/ hospital across the nation. You will be leading/ owning all accounting and billing functions for the software entity and partner closely with customers (Vets & nurses) to address and assist with any billing related items including adjustments, revenue hygiene, etc. You will ensure accuracy at the line-item level and help reduce audit friction between this entity and the parent company. Additional tasks will include aiding in accounting system integration projects, process optimization, and provide SME knowledge around the overall billing space. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 7-10 years experience in billing/ accounting operations Well versed with full life cycle of invoicing, accounting, and billing (AR, AP, GL, etc.) Experience running billing operations for veterinarian clinics/ hospitals Experience working directly with doctors/ veterinarians Prior experience standing up/ optimizing billing and invoicing operations/ processes Expert Excel skills Xero system exp Experience in start up environment
    $51k-100k yearly est. 4d ago
  • Physician Operations Lead

    Expedient Staffing Solutions

    Remote trim master operator job

    The Operations Lead will be responsible for assisting in the management of daily operational processes for medical group clients across several regions. The Operations Lead plays an intricate part in providing analytical expertise for the revenue cycle management process while identifying work-flow issues and providing solutions. With sharp attention to detail one would discern client problems and communicate/escalate root cause issues to appropriate parties. The Operations Lead must be able to proactively monitor daily work-flow and staff productivity while adhering to key revenue performance and quality metrics across multiple physician group systems. This job if for a remote position and pays $26.00/ hour. Responsibilities: Responsible for deployment/implementation activities for our physician revenue cycle clients Implementation activities include initiatives in the deployment of the people, process, technology, and analytics standard model Understands and communicates trends and required actions to improve key revenue metrics and performance to Director and client revenue cycle executive leadership Mitigates end-to-end revenue leakage through change management, lean process improvement, making recommendations for innovative software development, and advanced quantitative analysis on core financial metrics. Serves as a subject matter expert on the physician revenue cycle model Develops industry knowledge that serves as a foundation for career progression Interprets basic data sets and create data analyses to drive desired results. Responds to ad-hoc client requests and develops solutions in a timely manner. Coaches client staff and managers to improve workflow and operational performance. Provides value-add feedback to leadership on development of project plans. Required Qualifications: Obtained Bachelor's degree in Accounting, Finance, business Administration, Healthcare Administration, or other science related field. Experience in an analytical environment and evidence of organization skills. Exemplary problem-solving abilities and practical analytical competency to identify trends using data. Functional computer knowledge, including Excel spreadsheets, pivot tables and Microsoft Office products. Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed. Ability to work independently and collaboratively with a team on multiple tasks and assignments. Some travel may be required in the future based on business need Desired Qualifications: Medical group revenue cycle experience Proficiency with tools like Excel (vlookup) and PowerPoint
    $26 hourly 60d+ ago
  • Client Operations Lead

    Terra Holding Co 4.5company rating

    Remote trim master operator job

    We're looking for a project manager with a proven track record of delivering complex digital marketing initiatives and leading cross-functional teams. In this role, you'll own the delivery and operational success of key client projects, streamline workflows, and serve as a trusted partner to clients - helping them turn strategic goals into real results. This is a mid-to-senior level position with opportunities to mentor others and influence how we deliver work across the agency.What You'll Do Own the successful delivery of projects across your book of accounts, from kickoff through completion Build strong, trust-based relationships with clients and act as a strategic partner in helping them achieve their goals Proactively surface opportunities, risks, or gaps to clients before they become problems, acting as a calm, solutions-oriented voice in complex moments Lead cross-functional teams spanning strategy, content, design, paid media, and web development - ensuring clarity, alignment, and accountability at every step Be an advocate for both the client and the team, balancing empathy with accountability to drive healthy, long-term relationships Create and maintain structured project plans, timelines, and trackers that help everyone stay focused and informed Lead recurring client meetings with clarity and confidence, keeping communication proactive and expectations realistic Ensure on-time delivery of all work - and when timelines shift, reset expectations thoughtfully with both clients and internal teams Gather client inputs, approvals, and feedback efficiently, minimizing blockers and keeping momentum up Communicate actively and transparently with internal teams and clients in real time (primarily via Slack and Zoom) Review deliverables for accuracy, alignment with objectives, and overall quality before they reach the client Track project goals and ensure measurable progress toward client outcomes and overall success Who You Are You have at least 4 years of experience in a fast-paced agency environment, where you've led cross-functional project teams and managed client communications end to end. A highly organized, client-focused project leader with a track record of delivering complex digital marketing and web projects Skilled at managing deadlines, dependencies, and shifting priorities without letting anything fall through the cracks A clear and confident communicator who knows how to build trust and drive alignment across clients and teams Comfortable leading client conversations, asking thoughtful questions, and translating abstract goals into actionable plans Proactive, resourceful, and unafraid to dive into the details - whether that means unblocking a teammate or troubleshooting a delivery risk Flexible and fast-moving, able to switch contexts easily while maintaining focus and clarity Experienced with project management tools like ClickUp, Asana, or Airtable, and skilled at maintaining, scaling, and improving systems that keep projects and teams aligned Primarily based in Eastern Time hours (9:00am-6:00pm ET), with the flexibility to meet with clients and collaborate with our international team when needed Perks & Benefits In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year 100% company funded health insurance, with dental and vision options Paid parental leave 401(k) plan to help save for your future Permanent remote work option Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM) Monthly wellness stipend and quarterly employee appreciation gift One-time reimbursement for work from home equipment Monthly team bonding sessions Pre-tax commuter benefits The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day About Terra Terra is a digital marketing and creative agency built by an integrated and international team of content creators, strategists, designers, and developers. We help organizations reimagine and deliver their most ambitious digital projects and initiatives by acting as an extension of our clients' teams and delivering exceptional online experiences, content, and marketing strategies. Our team is innovative, tech-forward, and creative by nature. We are dedicated to pushing boundaries and staying ahead of the curve in today's ever-evolving digital landscape. We believe in the power of collaboration and foster a work environment that encourages creativity and growth. And with a strong focus on work-life balance, we prioritize the well-being and career development of our team members. Finally, we are committed to promoting from within and offering meaningful opportunities for professional growth. Terra is also an equal-opportunity employer. We recruit, employ, train, compensate, and promote team members regardless of their race, religion, color, national origin, sex, disability, age, veteran status, or any other protected status (as required by applicable law). Our top goal as an employer is to bring together a diverse mix of talented people who are excited to join our company, stay with Terra for a long time, and do their best work while they're here. We take pride in the quality of the services and work we provide to our clients, and we know none of it is possible without the hard work and commitment of our passionate and creative employees.
    $35k-47k yearly est. Auto-Apply 60d+ ago
  • Branch Operations Lead - Columbus Central West - Columbus, OH

    Jpmorgan Chase & Co 4.8company rating

    Trim master operator job in Columbus, OH

    JobID: 210696985 JobSchedule: Full time JobShift: : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities * Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. * Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. * Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. * Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. * Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. * Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. * Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills * You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. * You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. * You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. * You have a strong passion for educating the branch team and partners, helping them stay connected and informed. * You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. * You have 1+ years of retail banking experience. * You have a high school degree, GED, or foreign equivalent. * You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills * You have 6+ months of Associate Banker (Teller) experience. * You have a college degree or military equivalent. Training and Travel Requirement * You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. * You'll need to be able to travel as required for in-person training and meetings.
    $72k-93k yearly est. Auto-Apply 33d ago
  • Environment Governance/Operations Lead

    Hexaware Technologies, Inc. 4.2company rating

    Remote trim master operator job

    What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware's commitment towards creating smiles. “At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.” We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion-the driving force that makes one smile and innovate, create, and make a difference every day. The Hexaware Advantage: Your Workplace Benefits · Excellent Health benefits with low-cost employee premium. · Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage · Unlimited training and upskilling opportunities through Udemy and Hexavarsity Who we are? At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a global trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarians creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Environment Governance/Operations Lead Location: McLean, VA Duties and Responsibilities: Key Responsibilities: Governance & Standards Define and implement governance frameworks for environment management across all stages (Dev, SIT, UAT, PERF/NP CTE, PROD). Define Test Data refresh strategy and explore just-in-time refresh, including option for data virtualization. Establish policies for environment provisioning, decommissioning, refresh cycles, and compliance with security and regulatory requirements. Environment Currency & Stability Ensure all environments are current with application versions, patches, and infrastructure updates. Monitor environment health and proactively address configuration drift or technical debt. Build an environment dashboard to review the state of all non-prod env. and services in real time (moved from Accountability & Collaboration section). Accountability & Collaboration Demonstrate the subject matter expertise and executive influencing skills to obtain senior stakeholder buy in. Partner with product teams to enforce environment management standards and SLAs. Conduct regular reviews and audits to ensure adherence to governance policies. Build & Maintain Strategy Define and oversee strategies for environment build, refresh, and maintenance leveraging automation and Infrastructure-as-Code principles. Collaborate with DevOps and platform engineering teams to optimize CI/CD pipelines for environment provisioning. Create and maintain clear and concise environment management documentation. Technical Skills & Qualifications: Strong understanding of DevOps practices, CI/CD pipelines, and environment automation. Experience with container orchestration (Kubernetes, OpenShift), virtualization platforms, and cloud-native environments. Knowledge in Infrastructure-as-Code tools (Terraform, Ansible) and Scripting (PowerShell, Python). Familiarity with credential management (HashiCorp Vault, CyberArk), logging, and monitoring solutions. Excellent communication and stakeholder management skills to drive governance and accountability. What you'll get from us: Insert US/employee benefits here e.g.: • Competitive Salary • Company Pension Scheme • Comprehensive Health Insurance • Flexible Work Hours and Hybrid Work Options • XX days paid annual holidays + public holidays. • Professional Development and Training Opportunities • Employee Assistance Program (EAP) • Diversity, Equity, and Inclusion Initiatives • Company Events and Team-Building Activities Equal Opportunities Employer: Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.
    $77k-98k yearly est. Auto-Apply 16d ago

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