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Clinic Receptionist jobs at Trinity Health - 12542 jobs

  • Receptionist

    Trinity Health 4.3company rating

    Clinic receptionist job at Trinity Health

    Employment Type:Part time Shift:Day ShiftDescription:At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see the big picture and do the right thing. That means a dedication to the well-being our both our colleagues and the patients they serve. Position Purpose: Receptionist is responsible for answering phone calls and greeting patients and visitors in a prompt and courteous manner. Location: St. Anns 500 S Cleveland Ave, Westerville, OH 43081 Hours of office: 16 hours a week What You Will Do: · Serves as initial contact for patients, general public, physicians and other hospital personnel. · Greets and directs patients & visitors appropriately. · Answers phone calls, obtains information to triage and transfer calls. Minimum Qualifications: · Education: High school graduate or GED. · Effective Communication Skills · Ability to organize and utilize work hours effectively and with minimal supervision. Position Highlights and Benefits: Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. Retirement savings account with employer match starting on day one. Generous paid time off programs. Employee recognition programs. Tuition/professional development reimbursement. Relocation assistance (geographic and position restrictions apply). Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. Employee Referral Rewards program. Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $26k-29k yearly est. Auto-Apply 5d ago
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  • Patient Experience Representative II-ED/OR/Procedural- Needham (Onsite

    Boston Children's Hospital 4.8company rating

    Needham, MA jobs

    is 100% onsite at the Needham location. The Patient Experience Representative II works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience Prepares for and attends shift handoffs and team huddles Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications Collects co-payments, reconciles deposits, and provides accurate records in hospital systems Transcribes treatment and billing data; communicates with other departments for clinical and administrative services Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records Processes prescription refills, letters, and external requests Uses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficiently Participates in process improvement initiatives and supports internal changes to systems and procedures Minimum Qualifications Education: High School Diploma/ GED Experience: No healthcare experience required - Basic customer service and computer skills. Makes use of customer service knowledge to assist patients and families in resolving problems. Conveys a positive demeanor when interacting with patients, families, and coworkers. Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations. Ability to work with diverse internal and external constituencies. Demonstrates the ability to pay attention to detail and accuracy. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months) The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $41k-49k yearly est. 4d ago
  • Medical Secretary - Oncology

    L.E. Cox Medical Centers 4.4company rating

    Springfield, MO jobs

    :Proficient in a variety of clerical duties in department including typing, filing, ordering of supplies, charging, use of computer programs, as necessary to maintain departmental operations. Must demonstrate effective communication skills both verbal and written. Makes suggestions, and implements change as necessary to improve the function of the department. Education: ▪ Required: High School Diploma or Equivalent OR obtain GED within 2 yrs Experience: ▪ Preferred: 1-2 Years Medical Office Experience Skills: ▪ Excellent verbal and written communication skills. ▪ Able to work independently and collaboratively in teams. ▪ Self starter. ▪ Knowledge of Word Processing, computers, multi-line phone & other office equipment ▪ Types a minimum of 40 wpm Licensure/Certification/Registration: ▪ N/A
    $25k-31k yearly est. 4d ago
  • Registration Specialist II - Cox North Therapy

    L.E. Cox Medical Centers 4.4company rating

    Springfield, MO jobs

    :The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department. Education ▪ Required: High school diploma or equivalent Experience ▪ Preferred: At least 1-2 years prior registration experience Skills ▪ Proficient in using computers and computer systems ▪ Excellent customer service skills and ability to work with the public and co-workers ▪ Excellent verbal and written communication skills. ▪ Ability to multi-task in a fast-paced environment ▪ Able to work independently and collaboratively in a team Licensure/Certification/Registration ▪ N/A
    $23k-28k yearly est. 11d ago
  • Unit Secretary - Labor and Delivery - Night Shift

    L.E. Cox Medical Centers 4.4company rating

    Springfield, MO jobs

    :Has a basic working knowledge of all unit functions and is responsible for performing clerical duties and maintaining and organizing all necessary equipment and supplies. Duties may include scheduling appointments, charging, compiling and copying medical charts, reports, and other duties as assigned. Education ▪ Required: High School Diploma or Equivalent Experience ▪ Preferred: Previous Nurse Assistant experience Skills ▪ Able to communicate and work with a wide variety of staff, patients and families ▪ Exhibits valuable time management skills ▪ Strong critical thinking/problem solving skills ▪ Basic computer skills ▪ Flexibility and ability to work in a multi-tasking environment Licensure/Certification/Registration ▪ N/A
    $27k-34k yearly est. 19d ago
  • Sr Patient Experience Representative-Ambulatory

    Boston Childrens Hospital 4.8company rating

    Boston, MA jobs

    Job Posting Description Key Responsibilities for the Sr. Patient Experience Representative: Demonstrates effective and empathetic customer service that supports departmental and hospital operations. Responds to patient needs and escalated concerns, ensuring a high-quality experience and timely resolution. Greets, screens, and directs patients, families, and visitors; monitors clinic flow to optimize the patient experience. Registers new patients and verifies demographic, insurance, and referral information. Obtains authorizations and referrals, enters billing and treatment codes, reconciles payments, and prepares deposits. Schedules patient appointments and procedures across providers and departments. May rotate into call center roles; communicate with referring providers and practices to facilitate patient management. Trains, orients, and cross-trains staff on departmental systems, policies, and procedures. Enrolls patients and caregivers in the patient portal and ensure staff is informed of customer service and IT system updates. Participates in and contributes to departmental initiatives, recommending and implementing process improvements. Minimum Qualifications Education: High School Diploma or GED required Experience: Minimum 1 year of administrative, front desk or related healthcare experience required. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months) Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $41k-49k yearly est. 6d ago
  • Sr Patient Experience Representative- Neurosurgery

    Boston Childrens Hospital 4.8company rating

    Boston, MA jobs

    Job Posting Description The Senior PER monitors clinic activity to ensure an optimal patient experience and resolves customer service and scheduling issues. They provide effective service support, obtain and record required authorizations, and manage daily schedules to optimize workflow. Responsibilities include answering and triaging calls, routing messages, providing routine information, and initiating emergency services when needed. The role also contributes to staff training on department processes and technology, demonstrates strong problem-solving and teamwork skills, and supports continuous process improvement initiatives. Key responsibilities Customer Service Provides positive, effective customer service to patients, families, visitors, and referring providers. Greets, screens, directs, and responds to routine inquiries on hospital protocols. Addresses escalated or complex issues and collaborates to resolve patient concerns. May rotate through call center functions. Patient Registration / Admissions / Discharge Collects basic vitals (H/W/T) and completes EMR questionnaires as needed. Monitors clinic flow and supports optimal patient experience. Registers new patients; verifies and processes demographics, insurance, referrals, authorizations, and required documentation. Assists with room preparation and routine clinical support tasks. Supports billing processes: coding entry, collecting copays, reconciling payments, and preparing deposits. Coordinates with Financial Counseling and other departments for administrative or insurance-related needs. Scheduling Schedules appointments and procedures across providers and departments. Monitors and adjusts daily schedule to optimize flow; communicates with clinicians and supervisors as needed. Patient Flow Coordination Participates in shift handoffs and team huddles to support coordinated care. Administration Manages calendars, schedules meetings/events, and supports conferences and department programs. Prepares documents, presentations, requisitions, and standard forms. Triages calls, routes urgent requests, and initiates emergency services when required. Provides routine clerical support (mail, copying, distributing materials, organizing medical records). Processes letters, external requests, and prescription refills. Training Participates in and supports staff training on systems, workflows, and customer-service practices. Trains and cross-trains staff; serves as resource for operations, billing/payer requirements, and problem resolution. Technology Uses phone systems, email, Microsoft Office, and clinical/scheduling/billing applications. Enrolls patients and caregivers in the patient portal. Process Improvement Contributes to departmental and organizational improvement initiatives. Recommends and helps implement updates to systems and procedures. Minimum qualifications Education: High School Diploma / GED Experience: Minimum of 1 year as a PER or related healthcare experience. Serves as a go-to resource and handles complex questions independently. Coaches others by translating complex information into clear, simple terms. Completes tasks reliably; seeks expert input only when needed. Explains the impact of process and policy changes on patient experience. Anticipates needs and communicates clearly using non-technical language. Builds strong working relationships across teams. Communicates effectively and empathetically, both verbally and in writing. Works well with diverse internal and external stakeholders. Schedule: Monday - Friday , Hybrid- 4 days onsite
    $41k-49k yearly est. 6d ago
  • UNIT SECRETARY

    Lifebridge Health 4.5company rating

    Westminster, MD jobs

    Westminster, MD CARROLL HOSPITAL MEDSURG 5S Part-time w/Weekend Commitment - Evening shift - 2:45pm-11:15pm CLERICAL ADMIN 94060 $16.00-$24.75 Experience based Posted: January 20, 2026 Apply Now Save Job Saved Summary Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. JOB SUMMARY The unit secretary is an integral member of the patient care team assisting with the continuum from admission to discharge. He/She also completes general receptionist duties. These duties include but are not limited to greeting patients and families, answering the phones and patient call lights. The unit secretary is also responsible for accurate order entry and maintaining the patient chart. He/She will also maintain appropriate amounts of forms needed for unit. The candidate must have the successful completion of medical terminology test. REQUIREMENTS Preferred High School Diploma Less than 2 years Medical terminology preferred. Successful completion of medical terminology test, or prior clinical or healthcare experience preferred. Preferred Additional Information What We Offer: Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: Apply Now
    $30k-34k yearly est. 2d ago
  • Receptionist / Medical Records Clerk

    Centers Dialysis Care 3.7company rating

    New York, NY jobs

    Centers Dialysis Care - Centers Health Dialysis is seeking a Receptionist / Medical Records Clerk to work Monday, Wednesday, and Friday for our dialysis centers in Brooklyn NY. Bilingual English-Spanish preferred Duties Include: Greet visitors, prospective candidates, and other guests with a friendly and professional demeanor. Answer telephones, direct calls to the appropriate associates, and provide information about the company, including address, directions, fax numbers, and website. Compile, process, and accurately account for all medical records of individual residents. Protect the security of medical records to ensure confidentiality is maintained. Verify the accuracy and accessibility of medical files and maintain electronic health records databases. Track and analyze data on patient safety, disease patterns, disease treatment, and outcomes. Release necessary information to individuals and agencies in compliance with regulations. Audit and streamline medical charts to ensure accuracy and relevance. Schedule appointments and manage related administrative tasks. Maintain and manage calendars for conference rooms. Receive, sort, and forward incoming mail; coordinate pick-up and delivery of express mail services (FedEx, UPS, etc.). Assist in ordering, receiving, stocking, and distributing office supplies. Perform other clerical duties such as photocopying, faxing, filing, and collating. Requirements Include: Prior front desk, administrative, and office experience preferred. Minimum of a High School diploma or equivalent. Excellent communication skills and solid computer skills. Strong organizational skills, a positive attitude, and the ability to work effectively in a fast-paced environment. Experience in long-term care or healthcare settings is preferred. ABOUT US: With five centers, located throughout the Tri-State Area, Centers Health Dialysis' facilities have been providing quality care for over 13 years to our dialysis community. Our focus is on providing the ultimate patient care experience in outpatient dialysis facilities located both onsite and offsite of skilled nursing facilities. We are proud to share that we are independently and locally owned with stellar on-site management giving our facilities the individualized touch often missing from other large organizations. Centers Dialysis Care is a part of Centers Health, a fully integrated post-acute care continuum offering rehabilitation and skilled nursing services in more than 45 locations covering four states. At Centers Health and Centers Health Dialysis, we are well known for our commitment to our employees, offering outstanding ongoing training and development, career advancement opportunities, competitive pay rates, generous compensation packages, and more.
    $31k-42k yearly est. 6d ago
  • Sr Patient Experience Representative-Ambulatory

    Children's Hospital Boston 4.6company rating

    Boston, MA jobs

    Key Responsibilities for the Sr. Patient Experience Representative: Demonstrates effective and empathetic customer service that supports departmental and hospital operations. Responds to patient needs and escalated concerns, ensuring a high-quality experience and timely resolution. Greets, screens, and directs patients, families, and visitors; monitors clinic flow to optimize the patient experience. Registers new patients and verifies demographic, insurance, and referral information. Obtains authorizations and referrals, enters billing and treatment codes, reconciles payments, and prepares deposits. Schedules patient appointments and procedures across providers and departments. May rotate into call center roles; communicate with referring providers and practices to facilitate patient management. Trains, orients, and cross-trains staff on departmental systems, policies, and procedures. Enrolls patients and caregivers in the patient portal and ensure staff is informed of customer service and IT system updates. Participates in and contributes to departmental initiatives, recommending and implementing process improvements. Minimum Qualifications Education: * High School Diploma or GED required Experience: * Minimum 1 year of administrative, front desk or related healthcare experience required. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months) Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $43k-51k yearly est. 6d ago
  • Patient Access Associate 2, MNI Spine - Office I, $1000 Bonus, FT, 8A-4:30P

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: For internal staff: A min of 1 year Patient Access experience and has demonstrated the ability to independently perform all functions within the Level 1 job description. Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 6 months. Exceeds departmental KPIs. Maintains a positive attitude, is self motivated, and encourages others. Identified as a team player and cross trained in multiple areas/product lines/practices to substitute all staff positions as needed. For external staff:Associates Degree preferred with 1 year Patient Access experience, or 2 years experience in lieu of degree. Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Healthcare regulatory guidelines knowlege (HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines, etc. ). Understanding of insurance contracts, collections, authorizations/pre-certifications, Microsoft Office products and EMR applications, etc. Knowledge of medical terminology. Bilingual English, Spanish/Creole preferred. Minimum Required Experience: 1 Year
    $27k-39k yearly est. 6d ago
  • Patient Access Associate, Cardiology Pinecrest, $1000 Bonus, FT, 8:30A-5P

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required. Additional Qualifications: Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Basic knowledge of medical and insurance terminology. Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish/Creole. Minimum Required Experience: less than 1 year
    $27k-39k yearly est. 6d ago
  • Patient Access Associate, Cardiology Support Services, $1000 Bonus, FT, 8:30A-5P

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. This position is hybrid. In person location is 1500 San Remo Ave Coral Gables, FL 33146. Degrees: * High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required. Additional Qualifications: Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Basic knowledge of medical and insurance terminology. Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish/Creole. Minimum Required Experience: less than 1 year
    $27k-39k yearly est. 3d ago
  • Lead Patient Access Associate, BHMG Cardiology - Office V, $1000 Bonus, FT, 8:30A-5P

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    Exemplary teamwork, service, and overall knowledge of BHSF Revenue Cycle, from a Patient Access perspective. This position is for those individuals who will serve as a preceptor for new hires. The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Serves as a Patient Access resource and takes on leadership role in the absence of a Manager/Supervisor. Maintaining knowledge of insurance requirements, BHSF pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Assist in supporting go lives and different departmental initiatives. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required. Additional Qualifications: For internal staff: A minimum of 2 years Patient Access experience. Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 12 months. Exceeds departmental KPIs. Maintains a positive attitude, is self-motivated, and encourages others. Cross trained in multiple areas/product lines/practices to substitute all staff positions as needed. For external staff: Associates Degree preferred with 2 years Patient Access experience, or 3 years Patient Access/Leadership experience in lieu of degree. Complete and successfully pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Understanding of insurance contracts, collections, authorizations, and pre-certifications, Microsoft Office products, and EMR applications, etc. Knowledge of medical terminology. Bilingual English, Spanish/Creole preferred. Minimum Required Experience: 2 Years
    $27k-39k yearly est. 6d ago
  • Sr Patient Experience Representative- Neurosurgery

    Children's Hospital Boston 4.5company rating

    Boston, MA jobs

    The Senior PER monitors clinic activity to ensure an optimal patient experience and resolves customer service and scheduling issues. They provide effective service support, obtain and record required authorizations, and manage daily schedules to optimize workflow. Responsibilities include answering and triaging calls, routing messages, providing routine information, and initiating emergency services when needed. The role also contributes to staff training on department processes and technology, demonstrates strong problem-solving and teamwork skills, and supports continuous process improvement initiatives. Key responsibilities Customer Service Provides positive, effective customer service to patients, families, visitors, and referring providers. Greets, screens, directs, and responds to routine inquiries on hospital protocols. Addresses escalated or complex issues and collaborates to resolve patient concerns. May rotate through call center functions. Patient Registration / Admissions / Discharge Collects basic vitals (H/W/T) and completes EMR questionnaires as needed. Monitors clinic flow and supports optimal patient experience. Registers new patients; verifies and processes demographics, insurance, referrals, authorizations, and required documentation. Assists with room preparation and routine clinical support tasks. Supports billing processes: coding entry, collecting copays, reconciling payments, and preparing deposits. Coordinates with Financial Counseling and other departments for administrative or insurance-related needs. Scheduling * Schedules appointments and procedures across providers and departments. * Monitors and adjusts daily schedule to optimize flow; communicates with clinicians and supervisors as needed. Patient Flow Coordination * Participates in shift handoffs and team huddles to support coordinated care. Administration Manages calendars, schedules meetings/events, and supports conferences and department programs. Prepares documents, presentations, requisitions, and standard forms. Triages calls, routes urgent requests, and initiates emergency services when required. Provides routine clerical support (mail, copying, distributing materials, organizing medical records). Processes letters, external requests, and prescription refills. Training * Participates in and supports staff training on systems, workflows, and customer-service practices. * Trains and cross-trains staff; serves as resource for operations, billing/payer requirements, and problem resolution. Technology * Uses phone systems, email, Microsoft Office, and clinical/scheduling/billing applications. * Enrolls patients and caregivers in the patient portal. Process Improvement * Contributes to departmental and organizational improvement initiatives. * Recommends and helps implement updates to systems and procedures. Minimum qualifications Education: * High School Diploma / GED Experience: Minimum of 1 year as a PER or related healthcare experience. Serves as a go-to resource and handles complex questions independently. Coaches others by translating complex information into clear, simple terms. Completes tasks reliably; seeks expert input only when needed. Explains the impact of process and policy changes on patient experience. Anticipates needs and communicates clearly using non-technical language. Builds strong working relationships across teams. Communicates effectively and empathetically, both verbally and in writing. Works well with diverse internal and external stakeholders. Schedule: Monday - Friday , Hybrid- 4 days onsite The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $41k-46k yearly est. 6d ago
  • Medical Receptionist

    Center for Vein Restoration 4.2company rating

    Birmingham, AL jobs

    Join a Healthcare Team Where You Belong At Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nation's premier physician-led vein center, we combine cutting-edge, outpatient vascular treatments with compassion, integrity, and trust to make a meaningful difference in the communities we serve. CVR is the place to grow if you're searching for a healthcare role where purpose and work-life balance are valued. With no nights, no weekends, and no on-call requirements, our structured schedule options (think 4-day work week or 10-hour shifts) support a full, rewarding life outside of work. With healthcare jobs near you across 110+ locations, we offer meaningful careers in a collaborative, patient-centered environment. Our Patient Services Representatives Enjoy: Fast paced, learning work environment No weekends/no nights Bonus eligibility Medical, Dental & Vision insurance Tuition reimbursement 401k Program PTO + 8 paid holidays Centers closed for holidays Opportunity for continued growth & development Schedule and Locations: Monday and Wednesday - CVR Hoover Clinic Tuesday and Thursday - CVR Trussville Clinic 7 AM - 5:30 PM Four 10-hour shifts Responsibilities: Patient Service Representatives greet patients in a friendly and professional manner and check in/out Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care. Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes Review future schedules to confirm that all patients have been preauthorized for treatment The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen Collect necessary paperwork for patient appts such as authorizations, referrals, etc. Collect copays and patient balances at time of service Schedule and confirm appointments; collect email addresses from patients Minimum Requirements: Minimum 1 year administrative or customer service experience, preferably in a medical setting Must have reliable transportation to clinics that may not be accessible by public transportation Must be able to travel to CVR Hoover and Trussville Clinics
    $23k-27k yearly est. 6d ago
  • Medical Office Specialist

    Baton Rouge General 4.2company rating

    Baton Rouge, LA jobs

    Do you thrive in a fast-paced environment and love helping others stay organized and on track? What We're Looking For: • Friendly, courteous, and customer-focused with a team-oriented mindset • Strong attention to detail with the ability to manage scheduling and billing accurately • Prior experience with billing, scheduling, and general office duties in a clinic setting • High school diploma preferred; post-high school vocational or specialized training encouraged • Typing speed of at least 45 wpm, data entry proficiency, and ten-key by touch • Familiarity with HIPAA and healthcare safety protocols Why You'll Love Working With Us: At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home. • A comprehensive benefits program for you and your family • Professional development and support • Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program • We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state Check out our employee perks here! What You Will Do: Perform multiple administrative and clerical duties in a clinical setting to support smooth patient operations and optimal clinic flow. • Greet visitors, answer phone calls, and professionally schedule patient appointments using the clinic's computer system • Coordinate transportation needs and communicate special patient requirements with appropriate staff • Manage patient charts and documentation: enter patient charges accurately, maintain files, fax, mail, and file necessary materials • Support billing operations: identify required billing information, complete and submit insurance claims with accuracy, manage account balances and documentation updates • Review and resolve billing discrepancies, complete rebilling requests, and maintain records of actions taken • Prepare daily reports and monitor account statuses to ensure timely billing and follow-up • Collaborate with medical records and administrative teams to maintain accurate and up-to-date patient information • Perform other related tasks as assigned What Sets BRG Apart: At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical - what you do here matters. With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end of life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care. Ready to be part of a team that values your skills and dedication? Apply now and take the next step in your career with us.
    $24k-28k yearly est. 6d ago
  • Medical Receptionist

    American Family Care, Inc. 3.8company rating

    Pensacola, FL jobs

    Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: Medical, Dental & Vision Insurance (available after 30 days) Mental Health & Prescription Coverage Health Savings Account (HSA) with employer contributions Short & Long-Term Disability + Life Insurance 401(k) with Employer Match Paid Time Off starting at 152 hours/year Employee Assistance Program (free counseling sessions) Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: Location: Our state-of-the-art urgent care facility Schedule: Full-time with flexible shifts (some evenings/weekends) Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $18-22 hourly 4d ago
  • Front Desk Attendant (part-time)

    Aquila Fitness Consulting 3.9company rating

    Pittsburgh, PA jobs

    About the Organization Inspire others and change lives through your energy and passion for fitness and well-being. Make a transformational impact on people's health engagement. Join our group of entrepreneurial professionals and become part of a fun and winning team! Aquila is an award-winning on-site health and fitness management company which was recognized as one of the Inc. 5000 fastest growing private U.S. companies. For over two decades, Aquila has been providing innovating programming and results-oriented fitness and wellness management to Fortune 1000 companies, government agencies, educational institutions, and private corporate establishments. EOE Statement Aquila is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by law. EOE Minorities/Women/Protected Veterans/Individuals with Disabilities If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at **************** or ************** Close Date Full-Time/Part-Time Part-Time Description Aquila's Front Desk Attendant (part-time) greets and registers fitness center members upon entry and performs a variety of administrative duties. Hourly pay for the position is $10 per hour and there are several work shifts available, including weekends. You will enjoy all of the following benefits at Aquila: Paid sick time Continuing education reimbursements Service bonuses Commuter pre-tax benefits Fitness retailers discount programs 401k plan with company match Responsibilities include: Greet and check-in members at entrance of facility Provides outstanding customer service Anticipates and responds to member needs Perform various other duties as assigned Qualifications: High School Diploma Knowledge of Windows, Internet browsers, and ability to learn new software Skills required: Excellent verbal communication skills Customer service oriented Organized Positive attitude Punctual Dependable Maintain a desire for continual improvement All candidates must be able to complete a background check. Location Pittsburgh, PA Position Requirements Security Clearance Shift -not applicable- This position is currently accepting applications.
    $10 hourly 6d ago
  • Patient Access Representative

    Trinity Health 4.3company rating

    Clinic receptionist job at Trinity Health

    Casual + Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. + Location: 500 S Cleveland Ave, Westerville, OH 43081 + Specialty: Emergency Room + Hours of office: PRN - day, nights, weekdays and weekends - there will be two week of mandatory training Monday - Friday 8:00am - 4:30pm **What You Will Do:** + Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. + Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. + Responsible for distribution of analytical reports. + **Process Focus:** Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. + Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. + **Data Management & Analysis** : Research & compiles information to support ad-hoc operational projects & initiatives. + Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. + Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. + **Maintains a Working Knowledge** of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. **Minimum Qualifications:** + High school diploma or equivalent. + HFMA CRCR or NAHAM CHAA required within one (1) year of hire. + Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. **Additional Qualifications (nice to have)** + Medical terminology required & knowledge of diagnostic & procedural coding + Insurance verification with the ability to explain benefits, secure necessary authorizations **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
    $29k-32k yearly est. 19d ago

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