Senior Event Operations Manager - New York Hilton Midtown
New York, NY job
The New York Hilton Midtown is looking for a Senior Event Operations Manager to join our team! We are looking for a candidate who really loves to execute events!
It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action. With over 1,900 rooms and 150,000 square feet of banquet space, this property offers advancement opportunities, terrific benefits, and a space for you in the city that never sleeps!
Requirements for this role include the following:
Passion for Event execution and customer satisfaction.
Ability to listen and follow through will attention to detail.
Flexible schedule and comfortable on the banquet floor 80% of the day.
Has 1 year experience in banquets or private dining in a hospitality environment which includes hotels, private clubs, and individual catering venues.
The ideal candidate will have experience with Agylis POS system, experience managing a unionized team, schedule flexibility, and at least 1 year of banquet experience.
Shift Pattern: Full availability and schedule flexibility needed for this role, including nights, weekends, and holidays
Salary Range: $85,000 - $90,000 / annually
What are the benefits of working for Hilton?
Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Senior Event Operations Manager, you would be responsible for leading a team of staff in the Banquet and Catering operations.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Executes all aspects of the written Event Order, Diagram, Resume and corresponding arrangements between the hotel and customer during the meeting or event.
Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site event and directs the banquet staff in servicing all banquet activities to ensure a successful function.
Successful achievement of this goal will ultimately result in a major contribution to the re-booking of group business for future dates as well as positive Meeting Planner Survey Scores.
Maximizes revenues through effective up-selling of products and services on the floor.
Promotes services for future group business.
Assist the Director in the administration of all Banquet and Catering operations to include, but not limited to, guest service, monitoring food and beverage quality, inventory management and cost controls.
Assist with the development, implementation and maintenance of department service guidelines and standards for the Banquet and Facilities staff who set up all functions.
Monitoring and developing team member performance to include, but not limited to, providing supervision, training, and conducting counselling and evaluations and delivering recognition and reward.
Maintains and reports deficiencies in the public meeting space/exhibit hall.
Serves as on-site service personnel for ancillary and vendor services, affiliates/exhibitors.
Supervises the setup of function rooms to include placement of Linens, Silver, China, and Glassware according to event order specifications.
Visually inspects function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.
Verbally communicates, in a calm, positive demeanor, during the function with the kitchen, servers, captains, beverage, housemen, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards are upheld.
Supervises clean-up of function room and proper breakdown and storage of equipment.
Executes all guest requests expeditiously to ensure prompt, courteous and polished delivery of clients' needs.
Analyzes customers' service and product needs and financial issues of in-house groups; recommends and acts upon appropriate resolution of customers' concerns while maintaining profitability.
Participates in internal and external meetings as determined by the Director of Event Operations & Event Experience (i.e. forecast, menu review, department, pre-cons, operational department pre shifts etc.)
#LI-LG1
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.
Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************
If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
Front Office Manager - Waldorf Astoria New York
New York, NY job
After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
Want to learn more? Hotel Website, Instagram, Facebook, YouTube
Classification: Full-Time
Shift: Various - must be available weekdays, weekends, and holidays.
Pay Rate: The annual salary range for this role is $70,000 - $85,000 and is based on applicable and specialized experience and location.
A Front Office Manager is responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
* Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
* Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
* Ensure compliance with Company standards
* Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
* Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
* Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
* Complete audit procedures, as needed
* Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-MD1
Temporary Sales & Marketing Intern
New York, NY job
EOE/AA/Disabled/Veterans
An Intern is responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As an Intern, you would be responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Perform assigned duties as directed by department manager and direct supervisor
Cross-train in additional departments, as needed
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Auto-ApplySales Coordinator - Tempo by Hilton New York Times Square
New York, NY job
TheTempo By Hilton New York Times Square \(******************************************************************************** looking for a Sales Coordinator to join our team\! Tempo by Hilton NYC Times Square is a hotel designed to match the vibrant rhythm of the city\. Located in the heart of Times Square, it features 661 modern guestrooms and 900 square feet of flexible meeting space-perfectly blending style, comfort, and functionality\.
Our ideal candidate will play a critical role in bridging Sales and Operations for the hotel\. This position serves as the point of contact for group clients after they are secured by our Group Sales team\. The Sales Coordinator will work directly with clients to confirm details, ensure accurate planning within hotel departments, and communicate requirements clearly to the hotel team\. Additionally, this candidate will take the lead in facilitating communication between the Operations team and Group Sales, ensuring a seamless experience\.
This role also supports the Group Sales team with administrative tasks, correspondence, and preparation for client site visits\. The ideal candidate should have prior experience in a hotel environment, strong inter\-departmental communication skills, and proficiency in Microsoft Office\. Familiarity with hotel software systems-or the ability to learn them quickly\.
**Shift Pattern:** Office Hours 8:30AM - 5:00 PM, with the ability to flex times on occasion for client engagement\.
**Pay Range:** $35\.51 per hour, based on experience\.
**The Benefits -** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
·Access to pay when you need it through DailyPay
·Medical Insurance Coverage - for you and your family
·Mental health resources including Employee Assistance Program
·Best\-in\-Class Paid Time Off \(PTO\)
·Go Hilton travel program: 100 nights of discounted travel
·Parental leave to support new parents
·Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
·401K plan and company match to help save for your retirement
·Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
·Career growth and development
·Team Member Resource Groups
·Recognition and rewards programs
\* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\.
**What will I be doing?:**
In addition to our ideal candidate description, as a Sales Coordinator, you would be responsible for assisting the sales management team:
·Provides support to Group Sales Managers with proposals, clients correspondence and contract preparation\.
·Answering Phones and emails to assist internal and external guests with requests\.
·Data Entry using Delphi\.fdc, Microsoft Word and Excel\.
·Preparing for client site inspections for assigned sales manager\.
·Attend assigned weekly sales departmental meeting and other scheduled meetings to support business operations, such as group pick up meeting, weekly resume meeting, and daily sales meeting\.
·Assigning group leads to appropriate sales manager based on market parameters\.
·Running reports through Delphi, systems administrative duties \(making sure accuracy of all definite groups in the system\)\.
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\.
Specifically, we look for demonstration of these Values:
**H** ospitality \- We're passionate about delivering exceptional guest experiences\.
**I** ntegrity \- We do the right thing, all the time\.
**L** eadership \- We're leaders in our industry and in our communities\.
**T** eamwork \- We're team players in everything we do\.
**O** wnership \- We're the owners of our actions and decisions\.
**N** ow \- We operate with a sense of urgency and discipline\.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
**What will it be like to work for this Hilton Worldwide Brand?**
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences\. Hilton remains an innovative, forward\-thinking hospitality leader by offering best\-in\-class products, services, and amenities to ensure that every guest feels cared for, valued and respected\. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all\.
Hilton Hotels & Resorts is one of Hilton Worldwide's ten market\-leading brands\. For more information visit www\.hiltonworldwide\.com\.
If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts\.
**Job:** _Sales_
**Title:** _Sales Coordinator \- Tempo by Hilton New York Times Square_
**Location:** _null_
**Requisition ID:** _HOT0C5MC_
**EOE/AA/Disabled/Veterans**
Assistant Director of Revenue Management - Hilton New York Midtown
New York, NY job
Hilton New York Midtown is looking for their next Assistant Director of Revenue Management to join their dynamic Revenue Management team! Hilton New York Midtown boasts 1,878 rooms and over 150,000 square feet of meeting space and is in the center of the cultural, culinary and commercial hub of Manhattan, near iconic sights including Central Park, Radio City Music Hall, and Rockefeller Center.
The Assistant Director of Revenue Management at Hilton New York Midtown plays a crucial role in maximizing room and ancillary revenue and enhancing the Revenue Per Available Room (RevPAR) Index for the hotel. This position involves assisting the Director of Revenue in managing transient, group, and permanent inventories, analyzing market trends, and implementing pricing strategies to ensure financial profitability while delivering exceptional guest service. The role requires collaboration with hotel and regional leadership to drive performance across various revenue streams and marketing initiatives.
The ideal candidate will have a min of 3 years of Revenue Management experience working in hotels, with Hilton experience required and has a strategic mindset. To be successful in this role, any background and experience in Reservations and commercial services is preferred, as you will work very closely with these departments.
Shift Pattern\: This is an on-site role - Monday - Friday.
Salary Range\: $110,000 - $120,000 per year, final offer based on experience
The Benefits\: Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to your pay when you need it through DailyPay
Medical insurance coverage for you and your family
Mental health resources
Best-in-class paid time off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) with a 15% discount
Debt-free education\: Access to a variety of educational credentials, including college degrees, professional certificates, and more
Career growth and development opportunities
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending on property-specific terms and conditions of employment and the collective bargaining agreement, if applicable
.
What will I be doing?
Use tools and reporting available to identify opportunities and take appropriate action to improve hotel revenue performance and RevPar index as directed by Revenue Leadership.
Lead and maintain transient, group, and perm inventory controls, including, but not limited to, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, and leading sellout strategies in partnership with the Front Office.
Partner with Front Office, Sales and Marketing, and Reservations to improve inventory, sales, and profitability. Actively communicate the overall strategy direction to the leadership team at the hotels.
Analyze transient, group, and permanent demand, price sensitivity, and booking patterns to provide pricing recommendations
Manage Revenue Management Best Practices and Hotel Audit standards.
Ensure accurate maintenance of all Hilton systems.
Ensure the accuracy, consistency, and integrity of performance reporting by validating data sources
Compile and communicate monthly and ad hoc reports and presentations for ownership and leadership.
Actively prepare and contribute to weekly Commercial meetings.
Conduct competitive and demand analyses to ensure an effective balance between demand and availability.
Monitor and develop revenue team member performance, including supervision and professional development.
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
#LI-DS4
Auto-ApplyBarista (Part-Time) - Conrad New York Downtown
New York, NY job
The stunning Forbes 4-Star
Conrad New York
is looking for a
Barista
to join the
Food and Beverage Team
!
Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets.
This includes a 3-meal restaurant, rooftop bar, and in-room dining.
Classification\: Part-Time
Shift: Various - must be available to weekdays, weekends, and holidays.
Want to learn more?
Hotel Website, Instagram, Facebook, Youtube
What will I be doing?
Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction.
Upsells additional items to enhance profitability.
Enters orders into a computerized system and settles check(s) upon completion of order.
Performs general cleaning tasks to adhere to health and safety standards.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Pay Range\:
The hourly rate is $29.03 - $38.67
per hour and is based on applicable and specialized experience and location.
#LI-JS3
EOE/AA/Disabled/Veterans
Auto-ApplyTransient Sales Manager - The Waldorf Astoria New York
New York, NY job
After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
Want to learn more? Hotel Website, Instagram,Facebook, YouTube
A Transient Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well-rounded and business minded.
What will I be doing?
The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.
This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.
Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market.
Customer and Account Management:
Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.
Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.
Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.
Prospecting:
Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals.
Create and execute plan to shift share from your competitors.
Engage in outside sales activities to uncover needs, build relationships and to win new business.
Negotiations:
Negotiate contracts and commission agreements with end-user customers and intermediaries.
Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Minimum Education: Bachelor's Degree preferred
Minimum Years of Experience: Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred.
Additional Requirements: Ability to travel on short notice and adaptable to schedule changes.
Highly professional presentations and oral and written communication skills.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
Salary Range: The annual salary range for this role is $85,000-$95,000 and is based on applicable and specialized experience and location.
#LI-MD1
Area Chief Engineer - M&R Hotel Management, NY
New York, NY job
Job Description
Area Chief Engineer at Hilton Garden Inn & Hotel Alameda
Area Chief Engineer is the senior technical resource for engineering operations, responsible for advanced repairs, mentoring staff, managing vendors, and ensuring property-wide safety and compliance at the assigned hotels.
Key Responsibilities
Lead diagnosis and repair of complex HVAC, plumbing, electrical, and building control systems.
Manage work orders and delegate assignments to Line Engineer I, II and Supervisor.
Serve as Engineer-on-Duty and lead rounds, inspections, and shift reporting.
Coordinate with outside contractors and vendors on large projects or specialized repairs.
Maintain current knowledge of applicable federal, state, and local building codes and regulations.
Use preventive maintenance systems and software to track asset condition and repair schedules according to Brand and M&R Standards.
Oversee maintenance inventory and order supplies as needed.
Report to work on time and in full uniform, and uphold a professional appearance and conduct in all guest and team interactions.
Train and mentor fellow team members by sharing technical knowledge and hands-on skills.
Independently troubleshoot maintenance issues, identify root causes, and implement high-quality repair solutions.
Maintain accurate records of completed work, project updates, and equipment status in designated logs or software.
Clean, lubricate, and maintain tools and equipment; ensure proper storage after use.
Safeguard assigned tool pouch and equipment in accordance with engineering department standards.
Monitor facility systems and respond to malfunctions or emergencies in a timely, effective manner.
Maintain operational knowledge of fire sprinkler and emergency power systems; support safety and emergency protocols.
Identify opportunities for energy savings and submit recommendations to management.
Respond to building emergencies and act quickly to protect guests, staff, and assets.
Restore systems to normal operations efficiently after disruptions or emergency incidents.
Comply with all departmental safety procedures and support an accident-free work environment.
Identify and immediately address any unsafe or hazardous conditions affecting guests or employees.
Record and interpret meter readings, pressure gauges, and monitoring systems as assigned.
Log daily activities, work orders, and shift issues to support effective team communication.
Maintain cleanliness and organization in all engineering and maintenance work areas.
Delegate additional assignments to engineering team to maintain property operations at highest level.
Communicate with engineering team regarding work status, required materials, and delayed tasks.
Follow up on back-ordered parts or supplies to ensure timely project completion.
Reference and ensure entire engineering team adhere to company Standard Operating Procedures (SOPs) as part of daily operations.
Comply with all policies in the M&R Employee Handbook and perform additional duties as assigned by management.
Qualifications
High school diploma or GED required;
HVAC and EPA certification required with Electrical or plumbing trades a plus
4-6 years of hands-on facilities maintenance experience, including at least 3 years in a supervisory or lead technician capacity.
Universal EPA (CFC) certification required; other trade certifications preferred.
Strong knowledge of MEP systems, building automation, and guest service standards.
Able to lift 50 lbs, operate lifts, and work at heights up to 50 feet.
Strong leadership, documentation, and troubleshooting abilities.
Full-Stack Web Developer
New York, NY job
Atlas Obscura is a community platform for travelers looking to explore the world's hidden wonders. Through our website, mobile app, books, podcasts and other channels, we celebrate the world's most curious places, extraordinary experiences, and passionate communities. We blend high-quality editorial content with public submissions to create a unique platform that we are building out to feature more planning, memory sharing, and real-time travel tools.
Position Overview
We're building a platform that inspires curiosity around the world. Atlas Obscura is looking for a full-time full-stack web developer to join our team. In this role you'll report to the SVP, Head of Engineering & Technology and collaborate with Product, Design, and Content to develop new features, improve our existing code base, and ensure our applications stay sharp and snappy. Most importantly, as AO evolves to a platform-driven product business, you will play a key role in scaling our platform to empower millions of people to discover the world's most amazing places and experiences.
AO's culture leans on curiosity, candor and speed. The ideal candidate will thrive in an environment where curiosity meets execution, feedback and continuous improvement is a gift, and progress matters more than perfection.
Some Tools We Use
Ruby / Rails
Postgres / PostGIS
Hotwire / Stimulus.js / View Components
AWS
Redis
Tailwind
Elasticsearch
Whatever does the job!
Key Responsibilities
Write high-quality, maintainable, production-ready code that can serve millions of curious users across the world.
Work on a diverse range of projects, including front-end components, API design, new product features, brand partnership campaigns, and content projects.
Collaborate across the entire company, learn about the needs of our users, and improve the product.
Help shape technical and product decisions that will help our company grow including thoughtful build vs. buy decisions that balance speed and scale.
Contribute to improving workflows and performance to help our small team move faster.
Required Qualifications
At least 2-4 years experience in professional web development.
At least 2 years experience working with an MVC app framework in production (Rails a plus).
Experience building components with a JS framework (Stimulus, Vue, React, or similar).
Experience working with designers - and within an established design system - to implement and maintain a consistent and delightful front-end.
Some familiarity with coding assistants (e.g. Copilot, Cursor, etc).
Familiarity with the development lifecycle: from the initial git commit to deployment on production to iterative improvements.
Excellent communication skills with your fellow engineers and non-technical colleagues.
The ability to solve complex problems, and the wisdom to know when simple solutions may be best.
The desire to keep learning, because it's useful and because it's fun.
A passion for Atlas Obscura's mission of discovery and wonder.
Nice to Have
Experience with AWS and basic dev-ops.
Experience working on native applications.
What We Offer
Opportunity to shape the technical foundation of a platform in growth mode.
A culture that values curiosity, quality and the craft of building delightful user experiences.
Chance to work with a passionate team dedicated to celebrating the world's hidden wonders
Flexible work arrangements
A collaborative culture that values curiosity, creativity, and exploration
Competitive salary of $115,000 - $120,000 commensurate with experience
Comprehensive health, dental, and vision insurance
Flexible work arrangements
Atlas Obscura is committed to building a diverse team that reflects the community we serve. We encourage applications from candidates of all backgrounds and experiences.
Location
This role is based in our New York City headquarters and requires in-office work two days per week as part of our hybrid schedule.
To apply, please submit your resume and a cover letter.
Auto-ApplyFinance Analyst - Conrad New York
New York, NY job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
The stunning Forbes 4-Star
Conrad New York
is looking for a Finance Analyst to join this fantastic team!
Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets.
This includes a 3-meal restaurant, rooftop bar, and in-room dining.
Classification: Full Time
Shift\: AM shift Monday to Friday - must have availability to occasionally work weekends
Pay Rate starts at $35 per hour plus full-time benefits
Want to learn more?
Hotel Website, Instagram, Facebook, Youtube
What I will be doing?
The Finance Analyst analyzes historical data, consolidates budgets, performs payroll analysis, reviews computer programs, participates in F&B reporting process, uploads reports and other duties as needed.
Perform applicable retained Accounts Receivable, Accounts Payable, Payroll and General Accounting functions
Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner to support continuing effort to deliver outstanding guest service and financial profitability
Collaborate with SSCs and service provider, as well as partner with SSC to resolve disputes
Participate in the production of monthly accounts as directed
Complete month-end responsibilities
Execute internal control over revenues, expenses, assets and liabilities of the hotel
Participate in special projects, team training and development
Perform other duties and responsibilities as assigned or required
Reports results to others and aids others to understand financial matters
Develops and maintains constructive and cooperative working relationships with other finance departments and corporate departments they support
Collaborates with manager to establish specific goals and plans to prioritize, organize and accomplish project/department goals
Attends staff meetings pertinent to work assignments
Researches and responds to information requests from internal departments and management
Act in accordance with fire, health and safety regulations on property and follow the correct procedures when required
EOE/AA/Disabled/Veterans
Auto-ApplyDirector of Beverage - Waldorf Astoria New York
New York, NY job
After undergoing a transformative restoration, The
Waldorf Astoria New York
is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking a talented Director of Beverage to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
What will I be doing?
As Beverage Director, you will work directly under the Director of Food & Beverage to oversee the property's wine and beverage program. This also includes orchestrating daily restaurant operations while ensuring proper execution of service, striving to continually improve guest and employee satisfaction, and maximizing the financial performance of the outlets. Specifically, you would be responsible for performing the following tasks to the highest standards:
Direct and organize the activities of food and beverage operations to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.
Manage all beverage operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation.
Implement effective controls of food, beverage and labor costs
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Help ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service.
Interviews, trains, supervises, counsels, schedules and evaluates staff.
What are we looking for?
Five (5) or more years of Food & Beverage experience in Fine Dining
Experience developing cocktail lists
Open availability to work varying days and shifts
Luxury Hotel experience
Experience managing a unionized workplace is preferred
The annual salary range for this role is $140,000 - $165,000 and is based on applicable and specialized experience.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. and #1 Best Workplaces for Women List - 5th Year In a Row.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to your pay when you need it through DailyPay
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
EOE/AA/Disabled/Veterans
Auto-ApplyBanquet Server
Port Washington, NY job
We are hiring Banquet Servers!
We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It's our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.
Responsibilities:
• Provide exceptional guest service to all customers.
• Greet guests and be responsible for accommodating all guests' needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests.
• Assist other servers during peak periods in delivering food and guest requests.
• Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.
• Anticipate guest's needs and monitor the guests dining experience to ensure satisfaction with food and service.
• Setup, execution, and clean-up for an event.
• Performs side work to prepare for upcoming events.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. this position pays $10/hour plus gratuities. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."
Security Operations Manager - Hilton New York Times Square
New York, NY job
TheHilton New York Times Square \(******************************************************************** Is looking for a **Safety and Operations Manager** to join this stunning landmark New York City Hotel Located at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features newly renovated food and beverage outlets, offering a breathtaking view of Times Square\.
This role reports directly to the Director of Safety & Security and is responsible for overseeing a team of 10 hourly employees, including 2-3 officers per shift
The ideal candidate will have a minimum 5 years of security management experience, preferably in a fast\-paced, customer\-facing environment\. Union experience is highly preferred, with a strong understanding of labor relations and contract compliance\. Hotel industry experience is a plus but not required\. Demonstrated excellence in customer service and the ability to maintain a professional and welcoming presence\. Must possess a valid New York State Security License\. FLSD \(Fire Life Safety Director\) certification is required
**Shift Pattern:** Full open availability, mainly 2nd shift between the hours of 1pm \- midnight \(holidays and weekends are required\)
**Salary Range:** $70,000 \- $84,000 / annually, based on experience
**What are the benefits of working for Hilton?**
Hilton is recognized as the best hospitality workplace in the world and the \#2 World's Best Workplace by Great Place To Work USandFortune\!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including:
+ Access to your pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental Health Resources
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel discount program
+ Supportive parental leave
+ Matching 401\(k\)
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education: Access to a wide variety of educational credentials _\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)_
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
_\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\._
\#LI\-VM1
**What will I be doing?**
+ Direct and administer all Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, budgeting and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
+ Direct and administer the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
+ Direct and lead investigations of accidents, thefts, property loss and unlawful activities
+ Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
+ Serve as primary liaison with federal, state and local law enforcement
+ Oversee the administration and accuracy of all required reports and documentation
+ Respond to guest inquiries and requests in a timely, friendly and efficient manner
+ Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
+ Recruit, interview and train team members
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Security and Loss Prevention_
**Title:** _Security Operations Manager \- Hilton New York Times Square_
**Location:** _null_
**Requisition ID:** _HOT0C34S_
**EOE/AA/Disabled/Veterans**
Senior Event Manager - Conrad New York Downtown
New York, NY job
The stunning Forbes 4\-StarConrad NewYorkis looking for _ a _ **Senior Event Manager** to join the Events Team\! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets\.This includes a 3\-meal restaurant,rooftopbar, andin\-roomdining\.
**Want to learn more?** Hotel Website \(********************************************* \(*********************************************** Facebook,Youtube \(*****************************************************
**What will I be doing?**
As Senior Events Manager you are responsible for the negotiation of business through proposals and contracts to close business\. Creative design of menus and events to maximize revenue and event experience\. Maintain existing relationships with corporate and social accounts\. As Sr\. C&E Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high\-level service throughout the pre\-event, event, and post\-event phases of all hotel events You will be required to ensure a seamless turnover from sales to service back to sales\. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events\. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience\. Specifically, your essential functions will be to perform the following tasks to the highest standards:
+ Organize, plan and prioritize your duties by developing plans and goals\.
+ Timely communication to internal and external clients via telephone, email, written documents or in person\.
+ Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations\.
+ Demonstrate knowledge of job systems, products, systems, and processes\.
+ Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts\.
+ Selling and influencing both internal and external clients\.
+ Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution\.
+ Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed\.
+ Participate in customer site inspections and assist with the sales process as necessary\.
+ Other duties as necessary based on business needs\.
+ Regular attendance
**What are we looking for?**
+ Minimum Years of Experience: one \(1\) year of Hospitality\-related experience at the manager level\.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Knowledge of the hotel property management systems \(Delphi, fdc\)
+ Relevant degree, in business development or other relevant business field, from an academic institution \(CMP, CPCE\)
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**The Benefits** - Hilton is proud to support the mental and physical well\-being of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel program: 100 nights of discounted travel
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
_\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment\._
**Pay** **Rate: ** The annualsalaryrange for this role is $70,000\-$99,000 and is based on applicable and specialized experience and location\.
\#LI\-JS3
**Job:** _Catering and Event Services_
**Title:** _Senior Event Manager \- Conrad New York Downtown_
**Location:** _null_
**Requisition ID:** _HOT0C65U_
**EOE/AA/Disabled/Veterans**
Commercial Manager - New York Hilton Midtown
New York, NY job
Placed right in the heart of the action the New York Hilton Midtown is looking for its next Commercial Manager! We're within walking distance of iconic attractions like Central Park, Radio City Music Hall, MOMA, and Broadway, this hotel is the perfect location for a career in hospitality. Our theater and transportation desk provides guests with tips, tickets, and travel information to make their NYC experience unforgettable.
The ideal candidate will have a minimum of 1 year of hotel or hospitality-related experience, at least 1 year in an administrative or coordinator role, and 2 years of experience with Microsoft applications. They must thrive in a fast-paced environment and have full schedule flexibility, including evenings, weekends, and holidays as needed.
Shift Pattern\: This role is primarily Monday-Friday, 8\:00 a.m.-5\:00 p.m., but we're looking for someone who can flex their schedule when needed. Our business moves fast, and the most exciting opportunities often happen outside traditional hours-so occasional evenings, weekends, and holidays may be part of the mix.
Pay Rate: $34.00 - $37.00 per hour.
Medical Insurance Coverage available - for you and your family
Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune.
We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
**Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Key Responsibilities:
As the Commercial Manager, you will be responsible for the following:
Ensure accurate and timely issuance of contracts and turnovers to clients and internal departments.
Master the Sales and Catering software systems, managing contracts, amendments, and addendums.
Monitor commercial team email distribution lists and distribute information comprehensively and accurately.
Handle incoming email and phone call leads, including building and distributing leads.
Create Banquet Event Orders in the Delphi.fdc system.
Assist with the detailing of group program space, diagram creation, invoicing, and affiliate contract documentation.
Prepare room blocks, guarantee letters, and coordinate with outside vendors and the loading dock.
Prepare forecast reports, banquet check reconciliation, and various information sheets.
Process amenities and coordinate services such as coat check for group events.
Oversee all administrative tasks related to bookings, including contracts, proposals, space blocking, and FDC logging (activities, leads, reports).
Support discovery and planning visits, tastings, pre-cons, and assist with tie-down meetings.
Maintain office supplies and literature inventory, handle purchase orders, and assist with special projects as needed.
Qualifications:
Minimum of one year of experience in mid to large-scale hotel operations.
Strong organizational skills with acute attention to detail and an ability to handle multiple tasks in a fast-paced environment.
Proficiency in Sales and Catering software (e.g., Delphi.fdc) is preferred.
Excellent communication and interpersonal skills.
Prior experience in hotel sales or catering is highly desirable.
#LI-ZR1
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Auto-ApplyOvernight Front Office Manager - Millennium Hilton New York One UN Plaza
New York, NY job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.
Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************
If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
The Millennium Hilton New York One UN Plaza is looking for an Overnight Front Office Manager to join our team!
Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We're within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Take in unobstructed views of Manhattan and the East River skylines. Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks.
The ideal candidate will have 2 or more years' experience as a front office manager, OnQ experience, and overnight availability including weekends and holidays.
Shift Pattern: Overnights including weekends and holidays
Salary Range: $75,000 - $78,000 / annually
What are the benefits of working for Hilton?
Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As Front Office Manager, you would be responsible for directing and administering Front Office operations.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward.
Monitor and assess service and satisfaction trends, evaluate, and address issues and make improvements accordingly.
Ensure compliance with Company standards.
Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly, and efficient manner and resolves guest concerns.
Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue.
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events.
Complete audit procedures, as needed.
Recruit, interview and train team members.
#LI-LG1
EOE/AA/Disabled/Veterans
Auto-ApplySales Coordinator - Hampton Inn & Suites Rockville Centre
Rockville Centre, NY job
EOE/AA/Disabled/Veterans
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Starting Wage\: $26/hour
Provides the director and managers of sales and marketing with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes and/or dictation, making travel arrangements and performing other general office duties. Assists on special projects as needed.
Auto-ApplyFull-Stack Web Developer
New York, NY job
Job Description
Atlas Obscura is a community platform for travelers looking to explore the world's hidden wonders. Through our website, mobile app, books, podcasts and other channels, we celebrate the world's most curious places, extraordinary experiences, and passionate communities. We blend high-quality editorial content with public submissions to create a unique platform that we are building out to feature more planning, memory sharing, and real-time travel tools.
Position Overview
We're building a platform that inspires curiosity around the world. Atlas Obscura is looking for a full-time full-stack web developer to join our team. In this role you'll report to the SVP, Head of Engineering & Technology and collaborate with Product, Design, and Content to develop new features, improve our existing code base, and ensure our applications stay sharp and snappy. Most importantly, as AO evolves to a platform-driven product business, you will play a key role in scaling our platform to empower millions of people to discover the world's most amazing places and experiences.
AO's culture leans on curiosity, candor and speed. The ideal candidate will thrive in an environment where curiosity meets execution, feedback and continuous improvement is a gift, and progress matters more than perfection.
Some Tools We Use
Ruby / Rails
Postgres / PostGIS
Hotwire / Stimulus.js / View Components
AWS
Redis
Tailwind
Elasticsearch
Whatever does the job!
Key Responsibilities
Write high-quality, maintainable, production-ready code that can serve millions of curious users across the world.
Work on a diverse range of projects, including front-end components, API design, new product features, brand partnership campaigns, and content projects.
Collaborate across the entire company, learn about the needs of our users, and improve the product.
Help shape technical and product decisions that will help our company grow including thoughtful build vs. buy decisions that balance speed and scale.
Contribute to improving workflows and performance to help our small team move faster.
Required Qualifications
At least 2-4 years experience in professional web development.
At least 2 years experience working with an MVC app framework in production (Rails a plus).
Experience building components with a JS framework (Stimulus, Vue, React, or similar).
Experience working with designers - and within an established design system - to implement and maintain a consistent and delightful front-end.
Some familiarity with coding assistants (e.g. Copilot, Cursor, etc).
Familiarity with the development lifecycle: from the initial git commit to deployment on production to iterative improvements.
Excellent communication skills with your fellow engineers and non-technical colleagues.
The ability to solve complex problems, and the wisdom to know when simple solutions may be best.
The desire to keep learning, because it's useful and because it's fun.
A passion for Atlas Obscura's mission of discovery and wonder.
Nice to Have
Experience with AWS and basic dev-ops.
Experience working on native applications.
What We Offer
Opportunity to shape the technical foundation of a platform in growth mode.
A culture that values curiosity, quality and the craft of building delightful user experiences.
Chance to work with a passionate team dedicated to celebrating the world's hidden wonders
Flexible work arrangements
A collaborative culture that values curiosity, creativity, and exploration
Competitive salary of $115,000 - $120,000 commensurate with experience
Comprehensive health, dental, and vision insurance
Flexible work arrangements
Atlas Obscura is committed to building a diverse team that reflects the community we serve. We encourage applications from candidates of all backgrounds and experiences.
Location
This role is based in our New York City headquarters and requires in-office work two days per week as part of our hybrid schedule.
Apply
To apply, please submit your resume and a cover letter.
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N7GUS3MQF3
Director of Sales and Marketing - Martinique New York on Broadway, Curio Collection by Hilton
New York, NY job
As the Director of Sales & Marketing with Martinique New York on Broadway, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes.
Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth.
What will I be doing?
The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a ”predictive and prescriptive” approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals.
In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills.
Strategy:
Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support
Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves
Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient
Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share
Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective
Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies
Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets
Develop and execute departmental expense budget and forecasts
Develop and maintain detailed and real-time knowledge of all competitor and market activity
Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program)
Leadership:
Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies
Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
Responsible for recruiting and retention of all sales and marketing roles
Lead, engage, and develop team members, including ongoing performance development and Career Development Plans
Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to:
Group Sales
Business Transient Sales
Leisure Sales
Catering Sales
Marketing
Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals
Ownership, Customer, and Stakeholder Relations:
Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans)
In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses)
Liaise with Hilton Worldwide Sales, regional support and brand teams
Build strong relationships with CVB, community influencers and 3rd party travel partners
High level of engagement with customers from all sales segments
Support of team's high-impact site visits and pre-convention meetings
Support of sales managers sales travel into feeder markets
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Hotel Sales, Catering or Marketing Experience
Leadership management Experience
Ability to travel
Experience in hotel management, or related industry, essential
Highly professional presentations and communication (oral and written) skills
Proficiency with standard Microsoft Office
Ability to perform critical analysis
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Four-year college degree preferred
Adaptable experience with business strategy, business planning, and business plan development
Ability to speak multiple languages
Multiple Brand experience
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The compensation for this role is $175-195K and is based on applicable experience and location.
Barista, UN Cafe - Millennium Hilton New York One UN Plaza
New York, NY job
The Millennium Hilton New York One UN Plaza is looking for a Barista to join our team! Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We're within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Take in unobstructed views of Manhattan and the East River skylines. Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks.
The ideal candidate will have experience as a barista, customer service experience, and full availability including weekends and holidays.
Shift Pattern: Full availability, including weekends and holidays, is needed for this role
Pay Range: $31.10 - $41.47 / hour
What are the benefits of working for Hilton?
Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Access to your pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental Health Resources
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel discount program
* Supportive parental leave
* Matching 401(k)
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Barista, you would be responsible for greeting and taking guests' orders.
Specifically, you would be responsible for performing the following tasks to the highest standards:
* Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional, and timely manner to ensure total guest satisfaction.
* Upsells additional items to enhance profitability.
* Enters orders into a computerized system and settles check(s) upon completion of order.
* Performs general cleaning tasks to adhere to health and safety standards.
#LI-LG1
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.
Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************
If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.