Tripleseat jobs in Concord, MA - 1653 jobs

Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development. As a Business Development Representative at Tripleseat, you will proactively identify and generate business leads through research, networking, and outbound prospecting. Engaging potential customers through phone, email, and social media is key to qualifying leads. A thorough understanding of Tripleseat's products, value propositions, and target market is essential for collaborating effectively with the sales team to develop and implement successful sales strategies and campaigns. Location: This role will be in-office based in our Boston, MA office, with a schedule of Monday through Thursday in the office and Friday remote. Travel Expectations: The ideal candidate will be required to complete initial onboarding at our Concord, MA office, followed by occasional travel for company events. Core Responsibilities * Proactively identify and generate new business leads through research, networking, and outbound prospecting. * Conduct high-volume phone, email, and social media outreach to engage with potential clients and qualify leads. * Develop a deep understanding of Tripleseat's product offerings, value propositions, and target market. * Collaborate with the Marketing and Sales team to develop and execute effective sales and marketing strategies. * Schedule and coordinate meetings and demos for the sales team with qualified leads. * Maintain accurate and up-to-date records of all sales activities and lead interactions in the CRM system. * Provide regular feedback to the sales and marketing teams on lead quality and campaign effectiveness. * Stay current with industry trends and best practices to improve lead generation efforts continually. * Other related duties as assigned. Knowledge, Skills, and Abilities Required * Sales Acumen: ability to generate new business leads through research, networking, and outbound prospecting. * Product Knowledge: Ability to quickly learn and maintain a deep understanding of product offerings, value propositions, and target markets. * Communication Skills: Strong interpersonal skills, with the ability to clearly articulate the benefits and impact of Tripleseat, while engaging with a diverse base of prospects. * Time Management: Proven ability to handle multiple sales cadences, while staying organized and maintaining attention to detail. * Goal-oriented and Self-Motivated: A proactive approach to achieving sales targets and continually improving performance. * Team Collaboration: Ability to self-motivate and remain goal-oriented, while working effectively in both independent and team environments. * Adaptability and Industry Awareness: Willingness to stay informed on industry trends, best practices, and competitors to enhance lead generation efforts. * Values Alignment: A customer-focused attitude and the ability to build rapport across teams. Preferred Experience: * SaaS or Hospitality Sales: One year of experience in B2B sales, business development, or lead generation, preferably within the SaaS industry. Demonstrated success in achieving quota in software sales and/or SaaS sales. * Hospitality Experience: Experience in event management, restaurant or hotel operations. * Understanding of Sales Processes: Familiarity with sales strategies and an ability to work collaboratively with sales and marketing teams to develop and execute campaigns. * CRM Proficiency: Experience using CRM systems to track sales activities, manage leads, and keep accurate records. Base Compensation Range: $62,000 annually Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we'll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind its success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees: * Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of. * Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances. * 401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement. * Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security. * Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers flexible paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance. * Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being. At Tripleseat, we place a high value on our employees' well-being and happiness, recognizing that they are the driving force behind our success. We are committed to fostering a positive and supportive work environment. We take pride in our work and the collaborative spirit of our team We are proud to be an equal-opportunity employer, not discriminating based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are dedicated to fostering a culture of inclusion, diversity, and equity. Tripleseat empowers all team members to realize their full potential. Everyone Valued - Everyone Included.

About OnRamp OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors and trusted by Fortune 15 companies, we're redefining how companies bring new customers online. The Role As Head of Customer Success and Support at OnRamp, you will own all post‑sales customer facing teams: Onboarding, Customer Success, Support, and Customer Education. You will play a pivotal role in shaping our direction and delivering results that drive our company success as part of a growing team. You will collaborate closely across all company functions to ensure cross‑functional alignment with customer needs and business goals. Responsibilities Lead all aspects of our customer‑facing post sales strategy, operations, and process development Own target attainment for NRR including both renewal and expansion quota. Manage a growing team of CSMs and Support staff, providing coaching, mentoring, and development Regularly engage and build executive level relationships with customers Collaborate with leadership across the company as required to align operations with our strategic initiatives and business plan Set quarterly CS team priorities by sequencing initiatives based on customer and revenue impact, and translate those priorities into scoped projects with clear owners, timelines, and success metrics Collaborate with Product and Engineering on customer escalation and ticket resolution process Collaborate with Product and Marketing on customer facing programs such as Beta Programs, Customer references and reviews, and Case‑Study development Collaborate with Sales and Product Management to assess Enterprise prospect requirements and any service requirements resulting from those requirements Communicate customer needs and issues, as well as internal initiatives to relevant internal and external stakeholders, fostering transparency, buy‑in and excitement Drive internal usage of the OnRamp platform in our own onboarding and customer lifecycle management Collaborate with Marketing to create and promote thought leadership content Qualifications and Experience Experience as a CSM in a B2B SaaS company Experience building and leading a growing team Experience with all post‑sales SaaS functions Experience with SMB, Mid‑Market, and Enterprise customers Strong analytical and problem‑solving skills, with the ability to assess risks and make data‑informed decisions. Exemplary communication and collaboration skills, with the ability to influence stakeholders and drive consensus. Proficiency with CRM (e.g., Salesforce, Hubspot) and popular productivity/workflow tools (e.g., JIRA) as well as familiarity and comfort supporting customer use of technical features such as integrations, webhooks, APIs, and similar technologies Strong process design skills Exceptional executive level customer facing communication, issue resolution, and expansion sales skills High comfort level with ambiguity and working on a small team in a fast moving environment. Why OnRamp Work directly with enterprise and mid‑market clients, including Fortune 15 companies Join a high‑growth SaaS company backed by top‑tier investors Be part of a collaborative, ownership‑driven culture Highly competitive cash compensation, equity, and benefits Boston‑based, 5 days a week in‑office OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don't hesitate to let us know. #J-18808-Ljbffr

A reputable real estate investment firm in Boston is seeking a Vice President of Investor Relations to join their team. The role involves managing investor relationships and supporting capital raise efforts. Ideal candidates will have 7-12 years of experience in investor relations, specializing in real estate, and possess strong writing and analytic skills. The firm offers competitive compensation and benefits, along with opportunities for professional growth. #J-18808-Ljbffr

A leading technology firm is seeking a Senior Executive Business Partner to support its SVP of GTM Operations and SVP of Worldwide Strategic Partnerships. This role involves overseeing executive schedules, providing strategic project management input, and managing correspondence and meetings. Candidates should have significant experience in executive administration, especially within operations and sales, and be versatile in AI tools to elevate processes. The position requires being on-site at least 3 days a week in Boston, MA, with some travel expected. #J-18808-Ljbffr

Mathematics Expert - $90/hr Remote - Alignerr About the job At Alignerr, we partner with the world's leading AI research teams and labs to build and train cutting‑edge AI models. Mathematics Expert (Masters/PhDs) Type: Hourly Contract Compensation: $75-$90 /hour Location: Remote Commitment: 10-40 hours/week Role Responsibilities (Training support will be provided) Develop, solve, and review advanced mathematical problems with real‑world relevance. Apply expertise in algebra, calculus, statistics, discrete mathematics, or related areas to design complex problem statements. Collaborate asynchronously with AI researchers and domain experts to enhance AI model reasoning. Ensure mathematical rigor, clarity, and depth across all deliverables. Requirements Master's or PhD in Mathematics or a related field from a top U.S. university (or equivalent). Experience coding in Python, MATLAB, or Mathematica for research or projects. Strong expertise in algebra, calculus, statistics, or discrete mathematics. Exceptional written and verbal communication skills with strong attention to detail. Fluent in English and currently based in the U.S., Canada, New Zealand, U.K., or Australia. Preferred Prior experience with data annotation, data quality, or evaluation systems. Application Process (Takes 15-20 min) Submit your resume. Complete a short screening. Project matching and onboarding. PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. $75 - $90 an hour #J-18808-Ljbffr

OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors (we just raised our $15M Series A) and trusted by Fortune 15 companies, we're redefining how companies bring new customers online. OnRamp is hiring a Director of Finance to own financial planning, modeling, and financial operations as we scale. Reporting directly to the CFO, this role will be responsible for how the company plans, measures, and runs the business financially - from forward‑looking projections to day‑to‑day accounting and close. This high‑impact role is ideal for a builder: someone excited to modernize, automate, and design a best‑in‑class finance function using modern tools (including Ramp, Rippling, and AI‑driven workflows). You will have the opportunity to build a modern, automated finance function from the ground up with real ownership over financial planning, operations, and systems. What You'll Do Financial Planning & FP&A Own and maintain the company's financial model, including multi‑year projections, scenario analysis, and sensitivity modeling Lead budgeting, forecasting, variance analysis, and performance reporting Partner with the CFO and leadership team on strategic planning, headcount modeling, and capital allocation Prepare financial materials for executives, board meetings, and investors Support fundraising efforts, including deck construction, diligence materials, investor analysis, and narrative support Financial Operations & Accounting Oversee all accounting functions, including monthly/quarterly close, AR/AP, payroll, reconciliations, and journal entries Ensure compliance with GAAP and tax regulations Prepare accurate and timely financial statements and investor deliverables Manage relationships with auditors, tax advisors, and external finance partners Own treasury management, including cash forecasting, liquidity planning, and optimization of the cash conversion cycle Be hands‑on with accounting and close processes initially, with ownership to design a scalable future‑state Systems, Automation & Process Building Build and manage financial systems, controls, and reporting processes Design and implement automated workflows using modern finance tools (e.g., Ramp, Rippling, and emerging AI tooling) Identify and execute opportunities to streamline, automate, and improve financial workflows Serve as the internal owner and expert for the finance technology stack Team & Function Building Help define the roadmap for future finance and accounting hires Contribute to the long‑term evolution of the finance function, with growth potential into a VP‑level role About You 6+ years of finance and/or accounting experience Strong FP&A background with experience owning financial models and projections Solid understanding of GAAP and accounting fundamentals; comfortable preparing journal entries and managing close processes Startup or high‑growth company experience preferred Known as the “go‑to” person for finance systems (e.g., QuickBooks, Ramp/Brex, bank feeds, reporting tools) Excited by modern finance tooling and eager to pilot new systems, including AI‑driven automation Builder mindset with strong attention to detail and analytical skills CPA or public accounting experience is a plus, but not required Why OnRamp Work directly with enterprise and mid‑market clients, including Fortune 15 companies Join a high‑growth SaaS company that just raised its $15M Series A led by top investors Be part of a collaborative, ownership‑driven culture Highly competitive cash compensation, equity, and benefits Boston‑based, 3+ days a week in‑office OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don't hesitate to let us know. #J-18808-Ljbffr

Pison is developing breakthrough consumer and healthcare products that are harnessing the power of the mind. We've pioneered the science of electroneurography (ENG) to non‑invasively sense, analyze, and apply electrical signals coming from the brain. Our neural biosensor and artificial intelligence software are opening a new window to thousands of new, neural‑based applications that can improve human health and wellness and help individuals control their environment via gesture recognition. Our vision is to deliver real‑time, actionable insights into the state of the body's nervous system, guiding users to better health and higher achievement in every domain of human endeavor. Job Summary The Director of Embedded Software will lead the development and execution of embedded device software strategies for Pison's innovative neural biosensor devices. This critical role involves overseeing the full embedded software development lifecycle, from concept and design to testing, deployment, and maintenance. The ideal candidate is a highly motivated and experienced leader and developer with a strong background in embedded systems, real‑time operating systems (RTOS), and firmware development for low power consumer or wearable devices. A passion for pushing technological boundaries and a deep understanding of the complexities of integrating software with advanced hardware are essential. Supervisory Responsibilities Lead, mentor, and manage talented embedded engineers. Foster a collaborative and high‑performing engineering culture. Conduct performance evaluations and provide constructive feedback. Oversee recruitment and onboarding of new engineers. Allocate resources and manage delivery effectively. Duties and Responsibilities Act as both a people manager and a senior individual contributor contributing to our technology and codebases. Define and execute on the firmware roadmap for Pison's device portfolio, aligning with company objectives and product vision. Architect and develop robust, high‑quality software and firmware solutions for embedded systems within Pison's neural biosensor devices. Manage internal and external embedded firmware resources Ensure seamless integration of device software with mobile and cloud applications. Oversee the development and implementation of software testing to guarantee performance, reliability, and security. Collaborate closely with cross‑functional teams, including hardware engineering, data science, and product management. Contribute to intellectual property development and patent filings. Maintain comprehensive documentation throughout the software development lifecycle. Required Skills Deep understanding of embedded systems architecture and design principles. Proven track record of successfully leading and managing software development teams. Extensive experience with real‑time operating systems (RTOS) and embedded software development. Proficiency in C/C++ and other relevant programming languages. Experience with firmware development for wearable devices or other resource‑constrained environments. Strong knowledge of Bluetooth Low Energy or other similar communication protocols Familiarity with software version control systems (e.g., Git).Excellent problem‑solving and analytical skills. Exceptional communication and interpersonal skills. Passion for innovation and a commitment to pushing the boundaries of technology. Bonus: Experience with Zephyr OS, West build system, nRF5x series, Python, Sensors Education and Experience Bachelor's degree in Computer Science, Electrical Engineering, or a related field. Master's degree or PhD preferred. 10+ years of experience in software development, with at least 5 years in a leadership role. ** This Employer Participates in E-Verify ** We understand that candidates can feel discouraged if they do not tick every box. We encourage you to apply. Pison is building a diverse team with people from all backgrounds who can help us build an inclusive organization. #J-18808-Ljbffr

A leading SaaS company in Boston is looking for a Head of Customer Success and Support. This role involves managing the customer success and support teams and leading post-sales strategies to enhance customer satisfaction and retention. Ideal candidates will have experience in B2B SaaS, strong leadership skills, and the ability to influence and communicate effectively with executive stakeholders. Competitive compensation, including equity and benefits, is offered. #J-18808-Ljbffr

Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. By automating and enhancing event operations, we help create thousands of unforgettable experiences each year at your favorite restaurants and venues. Data & Insights Analyst Location: Concord, MA or Boston, MA (Hybrid) Preferred, Open to Remote The Opportunity We're hiring a Data & Insights Analyst to support the day-to-day reporting and analytical needs of our Go-To-Market (GTM) teams. You'll report into the Senior Manager, Data & Insights, who owns forecasting, planning, and our broader analytics strategy - and you'll play a critical supporting role in providing the data, visibility, and insights that drive meaningful impact across our business. This role is hands-on, fast-paced, and highly cross-functional. You will build and maintain evergreen dashboards, respond to inbound reporting requests, ensure data accuracy across our GTM systems, and deliver the visibility that enables Sales, BDR, and Marketing leaders to make confident, data-informed decisions. It's an excellent opportunity for an early-career analyst who wants to grow, learn, and help shape a high-performing revenue operation. What You'll Own Reporting, Dashboards & Evergreen Visibility Build, maintain, and QA recurring dashboards for Sales, BDR, and B2B Marketing. Own evergreen reporting across Salesforce, Looker, Tableau, HubSpot, and Outreach.io. Create KPI dashboards that highlight performance, pipeline health, funnel conversion, and activity trends. Ensure consistency and accuracy across all GTM reports and visualizations. Tactical Data Support for GTM Teams Respond to inbound reporting requests from frontline managers and GTM team leads. Build one-off analyses to answer operational questions (pipeline trends, rep performance, lead quality, campaign performance, BDR activity, etc.). Translate business questions into clean, digestible insights. Support pipeline reviews with data pulls, summaries, and snapshot reporting. Partnership With the Senior Manager, Data & Insights Provide data support for strategic workstreams including forecasting, planning, and performance analysis. Ensure alignment between tactical dashboards and broader analytics strategy. Assist with data validation and cross-system consistency checks across Salesforce and HubSpot. Contribute to data hygiene initiatives and standardization across GTM reporting fields and structures. Data Quality & Governance Support Monitor lead, contact, account, and pipeline data for inaccuracies or gaps. Help enforce data hygiene practices through structured updates and validation rules. Partner with Sales and Marketing Ops to maintain consistent reporting logic across systems. Cross-Functional Collaboration Support Sales Leadership, BDR managers, and Marketing leaders with timely reporting and insights. Provide analytical visibility that drives coaching, prioritization, and execution. Communicate clearly and proactively to ensure teams can act on data quickly and confidently. What We're Looking For 1-2+ years in a data, revenue operations, sales operations, or marketing operations role. Strong proficiency with Salesforce (required). Familiarity with Looker, Tableau, HubSpot, Outreach.io, or similar tools (preferred). Strong analytical mindset with excellent Excel/Google Sheets skills. Ability to independently pull data, build dashboards, and respond to inbound reporting needs. Clear communication skills and the ability to translate data into simple, actionable insights. Curiosity, attention to detail, and a desire to grow within Revenue Operations and analytics. Success Looks Like Accurate, trusted dashboards used consistently by GTM managers and ICs. Faster response times to reporting requests. Strong adoption of evergreen reporting across Sales, BDR, and Marketing. Clean, consistent data across Salesforce and supporting systems. Seamless partnership with the Senior Manager of Data & Insights, enabling strategic work to move forward efficiently. Base Compensation Range: $65,000 - $75,000 annually Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we'll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. By automating and enhancing event operations, we help create thousands of unforgettable experiences each year at your favorite restaurants and venues. Data & Insights Analyst Location: Concord, MA or Boston, MA (Hybrid) Preferred, Open to Remote The Opportunity We're hiring a Data & Insights Analyst to support the day-to-day reporting and analytical needs of our Go-To-Market (GTM) teams. You'll report into the Senior Manager, Data & Insights, who owns forecasting, planning, and our broader analytics strategy - and you'll play a critical supporting role in providing the data, visibility, and insights that drive meaningful impact across our business. This role is hands-on, fast-paced, and highly cross-functional. You will build and maintain evergreen dashboards, respond to inbound reporting requests, ensure data accuracy across our GTM systems, and deliver the visibility that enables Sales, BDR, and Marketing leaders to make confident, data-informed decisions. It's an excellent opportunity for an early-career analyst who wants to grow, learn, and help shape a high-performing revenue operation. What You'll Own Reporting, Dashboards & Evergreen Visibility Build, maintain, and QA recurring dashboards for Sales, BDR, and B2B Marketing. Own evergreen reporting across Salesforce, Looker, Tableau, HubSpot, and Outreach.io. Create KPI dashboards that highlight performance, pipeline health, funnel conversion, and activity trends. Ensure consistency and accuracy across all GTM reports and visualizations. Tactical Data Support for GTM Teams Respond to inbound reporting requests from frontline managers and GTM team leads. Build one-off analyses to answer operational questions (pipeline trends, rep performance, lead quality, campaign performance, BDR activity, etc.). Translate business questions into clean, digestible insights. Support pipeline reviews with data pulls, summaries, and snapshot reporting. Partnership With the Senior Manager, Data & Insights Provide data support for strategic workstreams including forecasting, planning, and performance analysis. Ensure alignment between tactical dashboards and broader analytics strategy. Assist with data validation and cross-system consistency checks across Salesforce and HubSpot. Contribute to data hygiene initiatives and standardization across GTM reporting fields and structures. Data Quality & Governance Support Monitor lead, contact, account, and pipeline data for inaccuracies or gaps. Help enforce data hygiene practices through structured updates and validation rules. Partner with Sales and Marketing Ops to maintain consistent reporting logic across systems. Cross-Functional Collaboration Support Sales Leadership, BDR managers, and Marketing leaders with timely reporting and insights. Provide analytical visibility that drives coaching, prioritization, and execution. Communicate clearly and proactively to ensure teams can act on data quickly and confidently. What We're Looking For 1-2+ years in a data, revenue operations, sales operations, or marketing operations role. Strong proficiency with Salesforce (required). Familiarity with Looker, Tableau, HubSpot, Outreach.io, or similar tools (preferred). Strong analytical mindset with excellent Excel/Google Sheets skills. Ability to independently pull data, build dashboards, and respond to inbound reporting needs. Clear communication skills and the ability to translate data into simple, actionable insights. Curiosity, attention to detail, and a desire to grow within Revenue Operations and analytics. Success Looks Like Accurate, trusted dashboards used consistently by GTM managers and ICs. Faster response times to reporting requests. Strong adoption of evergreen reporting across Sales, BDR, and Marketing. Clean, consistent data across Salesforce and supporting systems. Seamless partnership with the Senior Manager of Data & Insights, enabling strategic work to move forward efficiently. Base Compensation Range: $65,000 - $75,000 annually Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we'll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

.Director of Continuous Improvement - Business Processes page is loaded## Director of Continuous Improvement - Business Processeslocations: Boston, MA (Main Campus)time type: Full timeposted on: Posted 2 Days Agojob requisition id: R134434**About the Opportunity****JOB SUMMARY**Lead business process optimization initiatives across our Finance organization, with a focus on leveraging SaaS technologies and emerging technology such as Agentic AI. This role will champion a culture of continuous improvement, driving efficiency, scalability, and operational excellence across our finance systems, workflows, and cross-functional processes.The ideal candidate is a data-driven leader who can blend business acumen, process redesign, and technology enablement with a collaborative open communication style to scale our finance operations in a high-growth, SaaS environment.**MINIMUM QUALIFICATIONS**Bachelor's degree in Finance, Business, Engineering, or related field and eight to ten years of related experiencerequired.Preferred: CPA, CMA, or MBA 10+ years of Finance experience. Knowledge of or Workday Certified in HCM/PAY/FIN and experience with large complex project management.**KEY RESPONSIBILITIES & ACCOUNTABILITIES****Lead Continuous Improvement Initiatives 20%**Drive end-to-end process improvement strategies across finance and adjacent functions, including billing, revenue recognition, FP&A, accounting operations, and procurement**.****SaaS Optimization 20%**Evaluate and optimize the use of SaaS platforms (e.g., Workday, Jaeggar, ServiceNow, Adaptive Insights, etc.) to automate and streamline workflows.**Process Design & Documentation 20%**Design, document, and implement scalable finance processes aligned with business goals and compliance requirements.**Compliance & Controls:** Ensure that process improvements adhere to internal controls.**Cross-Functional Collaboration 20%****Change Management:** Lead change initiatives, foster user adoption of new tools/processes, and provide training where needed.**Leadership 20%**Build and lead a team of BSA's and change professionals focused on process excellence and operational transformation.**Position Type**Information Technology**Additional Information**Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.**Compensation Grade/Pay Type:**115S**Expected Hiring Range:**$154,810.00 - $224,473.75*With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.*Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact.Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system-which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide-serves as a platform for scaling ideas, talent, and solutions. The university's residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver.Northeastern's personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors-aligned around solving today's highly interconnected global challenges and focused on transformative impact for humankind. #J-18808-Ljbffr

A nonprofit organization in Boston is seeking a Vice President of Disability and Refugee Services to oversee program delivery. The role includes workforce development management, strategic planning, and team leadership. Ideal candidates possess a bachelor's degree, strong leadership qualities, and 7+ years in relevant services. Join a diverse team committed to empowering individuals and improving community services. #J-18808-Ljbffr

An esteemed educational institution in Boston seeks an Associate Director - IT Audit to lead the IT audit program and evaluate risk management practices. The ideal candidate will have over 7 years of experience in auditing and IT security, with strong communication skills and a bachelor's degree in a related field. Join us to provide strategic insights and improve operational excellence across our university. #J-18808-Ljbffr

A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching. #J-18808-Ljbffr

A pioneering neuroscience company based in Boston, MA is seeking a firmware developer to create embedded solutions for advanced brain stimulation devices. The ideal candidate will have a strong background in C programming, experience with BLE protocols, and a passion for building innovative healthcare technologies. The role offers comprehensive benefits, including health insurance and stock options. #J-18808-Ljbffr

A growing SaaS company in Boston is looking for a Revenue Enablement Director/Senior Manager to drive improvements in sales performance and commercial effectiveness. You will lead the enablement function, manage operations, and collaborate with C-suite leaders to align strategies with revenue goals. The ideal candidate has over 11 years of experience in SaaS environments and a strong track record in team leadership and strategic planning, working in a hybrid office setting three days a week. #J-18808-Ljbffr

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: OpenGov is seeking a detail-oriented and mission-driven Subject Matter Expert, Public Accounting with a strong background in accounting or public finance to guide government agencies through the evaluation of OpenGov's ERP solutions. This role is ideal for a public accountant or financial professional who understands governmental accounting practices and wants to help modernize financial operations across the public sector. As a Public Accounting SME, you will leverage your accounting expertise to assess client needs, evaluate financial workflows, and demonstrate how OpenGov's solutions support budgeting, general ledger, reporting, procurement, and other critical finance functions. You will help organizations understand how modernization can improve accuracy, efficiency, and transparency, ultimately advancing OpenGov's mission to make governments more effective and accountable. Responsibilities: Work with other members of the Sales, Professional Services and Customer Success teams as an integral part of the OpenGov ecosystem Conduct sales presentations and product demonstrations for OpenGov ERP solutions. Develop sales proposals and define solution fit for customer Provide Technical Sales Support to MEDDIC Sales Strategy Prepare and present product demonstrations in context of "As Is" vs "To-Be" customer process Build Technical Champions in sales process Achieve OpenGov Technical Win. (Solutions/Sales Engineers own the Technical Win) Identify, evaluate, and recommend proof of concept opportunities Provide input for technical sections of RFPs/ RFQs Develop reusable technical assets to support sales activities Work cross functionally with Engineering, Product Management and Product Marketing teams. Requirements And Preferred Experience: Bachelor's degree or equivalent experience 2+ years of experience as a Sales / Solution Engineer for ERP solutions Experience with Cloud and SaaS technologies 2+ years working in Government or Public Sector experience preferred Accounting and Finance background strongly desired Up to 25% travel Compensation: $120,000 - $170,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Compensation Range: $120K - $170K Apply for this Job

About Teikametrics Teikametrics is revolutionizing retail through our patented Artificial Retail Intelligence platform. Our proprietary orchestration layer functions as prompt intelligence, verticalizing AI for Amazon, Walmart, TikTok and emerging marketplace use cases. About The Role Teikametrics is seeking a visionary and operationally excellent leader to join our team as Chief Technology Officer (CTO). Reporting directly to the CEO, this strategic yet hands‑on role will drive our technology and product development as we continue our rapid growth trajectory from $50M to $100M+ in ARR. This is a unique opportunity to shape the future of AI‑powered marketplace optimization. You'll lead the technical roadmap for our competitive advantage: a patented orchestration layer that creates IP around retail intelligence while platforming our advertising capabilities across major marketplaces. HOW YOU'LL SPEND YOUR TIME Operational Excellence & Team Leadership Lead and scale engineering teams across distributed locations (US and India) Drive a culture of operational excellence and engineering best practices globally Build and mentor a world‑class distributed engineering organization Foster collaboration between US‑based and India‑based engineering teams Technical Roadmap & Architecture Own and execute the technical roadmap aligned with our AI‑powered marketplace platform strategy Simplify and expand Teikametrics' infrastructure via scalable microservices using the latest cloud technologies (Serverless and NoSQL formats) Design and implement technical solutions to support scaling ARR Drive innovation in our patented orchestration layer and AI capabilities Infrastructure & Integration Execute infrastructure to rapidly expand data pipelines across multiple major marketplaces including Amazon, Walmart, Meta, TikTok, Google, Shopify, and more Collaborate with Product and Senior Leadership to design and execute technology supporting business requirements Ensure platform scalability, reliability, and performance as we grow Strategic Partnership Partner closely with the CEO and leadership team on technology strategy Translate business objectives into technical initiatives Champion the technical vision for our artificial retail intelligence platform WHO YOU ARE 10‑15+ years of experience building SaaS technology and leading engineering teams in Big Data environments (Consumer retail and Banking industries a plus) Degree in Computer Science from a leading technical institution Proven experience leading large, remote teams across the US and India at leading SaaS companies Technical expertise in scalable microservices using the latest cloud technologies Demonstrated success managing distributed teams with engineering presence in India Strong AI/ML background with experience in generative AI, LLMs, or related technologies Operational excellence mindset with track record of building high‑performing, distributed engineering cultures WHAT CAN HELP YOU STAND OUT eCommerce and marketplace experience, particularly working with platforms like Amazon, Shopify, Google, Walmart, eBay, TikTok Deep AI expertise, especially in prompt engineering, orchestration layers, or verticalized AI applications Experience in retail technology or advertising technology platforms Track record of scaling engineering organizations through hypergrowth phases (2‑5x) Strong product sensibility and experience partnering closely with product teams WHY TEIKAMETRICS? Shape the future of Artificial Retail Intelligence with our patented technology Lead technical innovation at a company with strategic backing from industry leaders Work on cutting‑edge AI applications with real‑world impact across major marketplaces Drive significant business outcomes during a pivotal growth phase ($50M to $100M+ ARR) Lead and develop talented engineering teams across two continents Partner directly with visionary leadership team and CEO OUR COMPETITIVE ADVANTAGE Patented orchestration layer that creates defensible IP in the AI‑powered marketplace optimization space Strategic partnerships including licensing deals with Walmart and major marketplace integrations Strong investor backing from retail and technology leaders who bring strategic value Market timing: Positioned at the intersection of AI, eCommerce, and marketplace advertising $200,000 - $250,000 a year The successful candidate's starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to: skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market‑dependent and may be modified in the future. In addition to base salary, the compensation for this role includes potential opportunities for bonus or commissions, and equity grants. Speak with your recruiter for more information. WORKING AT TEIKAMETRICS Join us! We hire talented individuals remotely across the following states: Arkansas, California, Colorado, Connecticut, Florida, Georgia, Idaho, Indiana, Kentucky, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and West Virginia. In addition, we also have remote opportunities in China and India. More Than Just a Job Competitive cash A robust benefits package effective on day one! Generous stock option packages and investment opportunities Remote friendly - we hire in 25 states and 3 countries Unlimited Paid Vacation Policy Flexible work schedule - work when you're most productive and effective! We are proud to be an equal opportunity employer. A background check will be conducted after a conditional offer of employment is extended. #LI-Remote #J-18808-Ljbffr

A leading tech company in Boston seeks a Lead AI Engineer focused on designing and scaling backend and machine learning systems. You'll collaborate with product managers and data scientists to deliver intelligent solutions. Ideal candidates have 7-10 years in machine learning engineering and solid experience with both backend systems and Python. This role offers a competitive salary and a collaborative work environment. #J-18808-Ljbffr

.Director, IT Business Operations page is loaded## Director, IT Business Operationslocations: Boston, MA (Main Campus)time type: Full timeposted on: Posted 30+ Days Agojob requisition id: R136533**About the Opportunity***This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified*.# **JOB SUMMARY**The Director of IT Business Operations is a senior leadership role responsible for driving the strategic and financial efficiency of IT functions within the Office of the CIO. This role oversees IT operational excellence to ensure IT investments align with business objectives. The Director of IT Business Operations focuses on ensuring that the IT organization "does the right things" through strategy and governance, as well as "doing things right" through organizational and operational model development and performance management.This role requires occasional availability outside of traditional working hours to address urgent business needs as they arise, including, but not limited to, responding to security incidents, supporting software deployments, resolving software issues or system breaks, and addressing other critical operational requirements. The ideal candidate must be proactive and adaptable, ensuring minimal disruption to business operations by promptly addressing any issues, regardless of time or day. Flexibility and a strong sense of urgency are essential for success in this position.This role is hybrid and in the office minimum of three days a week to facilitate collaboration and teamwork. In-office presence is an essential part of our on-campus culture and allows for engaging directly with staff and students, sharing ideas, and contributing to a dynamic work environment. Being on-site allows for stronger connections, more effective problem-solving, and enhanced team synergy, all of which are key to achieving our collective goals and driving success.This role requires flexibility in performing duties outside of the primary responsibilities to support evolving business needs. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring smooth operations across the organization. This may include stepping in to assist with cross-functional teams, handling unexpected challenges, or contributing to initiatives that support business growth and success. A proactive mindset and the ability to pivot quickly are essential for thriving in this dynamic environment Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future# **MINIMUM QUALIFICATIONS**Bachelor's or master's degree in business administration, Information Technology, or a related field. 10+ years of experience in IT business operations, financial management, or IT governance, with at least 5 years in a leadership role. Strong expertise in IT financial planning, cost optimization, and Technology Business Management (TBM). Proven experience in IT vendor management, procurement, and contract negotiations. Excellent analytical, strategic planning, and decision-making skills. Strong project and program management experience. Strong collaboration, communication, leadership, and strong stakeholder management abilities.**Expected Behaviors and / Competencies*** Solicits information on company direction and goals, and on the industry's competitive environment, to determine how their function can add value for the organization and for customers.* Makes decisions and recommendations clearly linked to the organization's strategy and financial goals, reflecting an awareness of external dynamics.* Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements, organizational needs, and industry trends.* Identifies and acts upon opportunities for continuous improvement as well as transformational change where warranted.* Encourages prudent risk taking, exploration of alternative approaches and organizational learning.* Demonstrates personal commitment to change through actions and words.* Mobilizes others to support change through times of stress and uncertainty.* Focuses on desired results and business outcomes.* Sets and achieves challenging goals.* Clearly defines mutual expectations of self and others in a team setting.* Takes appropriate actions to ensure obligations are met.* Defines performance standards in terms of doing what is appropriate and doing it well.* Revises standards in response to changing business needs.* Is resourceful and takes calculated risks to achieve results; works to achieve goals despite barriers or difficulties.* Examines issues and creates plans with a long-term perspective.* Generates ideas and critically evaluates future scenarios.* Applies external and internal factors to strategy development.* Considers long-term strategic impact when making decisions or setting direction.* Ensures that short-term goals support long-term strategy, and that functional strategy is in alignment with overall business strategy.* Incorporates into the plans business priorities, strategies, goals, emerging technologies, industry trends and economic viability.# **KEY RESPONSIBILITIES & ACCOUNTABILITIES*****Strategic Planning & IT Governance: 25%**** Develop and implement IT business operations strategies that support enterprise goals.* Establish IT governance frameworks, policies, and best practices for financial and operational management.* Align IT business operations with digital transformation initiatives and innovation strategies.* Lead process improvement initiatives to enhance IT service delivery and operational efficiency* Excellent oral, written and interpersonal communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.* Broad knowledge of current and emerging technologies, technology directions, and strategic application to business needs, including the ability to differentiate between a relevant trend and hype***Performance Metrics & Reporting 35%**** Define and track key performance indicators (KPIs) for IT operational and financial performance.* Develop dashboards and reports to provide IT leaders with insights on efficiency, spending, and risk.* Drive data-driven decision-making by implementing advanced IT analytics and reporting mechanisms.***Stakeholder Engagement & Leadership 25%**** Act as a strategic advisor to the CIO on IT business operations, governance, and financial matters.* Collaborate with business leaders to ensure IT operations align with enterprise goals.* Lead and mentor IT business operations teams, fostering a culture of efficiency and accountability.***Operational Efficiency & Process Improvement 15%**** Lead automation, workflow standardization, and process optimization initiatives across IT operations.* Enhance IT service delivery models by leveraging industry frameworks such as ITIL.**Position Type**General Administration**Additional Information**Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.**Compensation Grade/Pay #J-18808-Ljbffr