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Truck dispatcher job description

Updated March 14, 2024
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Example truck dispatcher requirements on a job description

Truck dispatcher requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in truck dispatcher job postings.
Sample truck dispatcher requirements
  • High school diploma or GED equivalent
  • Valid Commercial Driver's License (CDL)
  • Knowledge of Federal Motor Carrier Safety Administration (FMCSA) regulations
  • Experience with dispatch software and GPS tracking systems
  • Ability to multitask and prioritize in a fast-paced environment
Sample required truck dispatcher soft skills
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Flexibility and adaptability to changing situations and schedules

Truck dispatcher job description example 1

HSS truck dispatcher job description

My client, a well-established 3PL, is growing and expanding its customer base and is looking for an experienced dispatcher to lead a new fleet, and be part of the growth of their domestic trucking business. This is a fairly new facility so you’ll be part of the ground floor opportunity. You are remote in your home office Monday thru Friday.

JOB SCOPE:

You’ll be based in Nashville, TN. You will dispatch for the Jeffersonville, IN drivers (5), with a very big account. Then their other shipments will be dispatched to the Portland, TN drivers (5). Both locations are fairly new and will be increasing in size as they grow new business.

  1. The geographic footprint for their Jeffersonville trucks is: GA, AR, DE, GA, IA, IN, KY, MI, MN, MO, NC, ND, NY, OH, PA, WI. The drivers are normally home on the weekends.
  2. The Portland, TN drivers are home basically every night with some exceptions. Their geographic footprint is GA, AL, MS, KY, OH, and TN.

JOB RESPONSIBILITIES:

  • Follow all Company, DOT & OSHA procedures.
  • Dispatch & support drivers
  • Review drivers’ daily inspection reports
  • Review drivers’ daily log & keep for 6 mos for each driver
  • Review Driver trip reports for accuracy & addressing discrepancies
  • Maintain reports, on-time data entry
  • Assist in the procurement of backhauls

JOB REQUIREMENTS:

  • 5+ years’ dispatch experience
  • Experience in Assisting the procurement of backhauls
  • AAS degree nice to have
  • Knowledge of & experience in Excel

PAY / BENEFITS:

  • $60K Salary
  • Bonus
  • Great Family Benefits
  • 401K w/Matching funds
  • PTO
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Truck dispatcher job description example 2

American Lamprecht Transport, Inc. truck dispatcher job description

Local Freight Forwarder is looking for a Domestic Ground Transportation Coordinator with Freight Broker/Freight Forwarder Dispatch experience for domestic truck and brokerage operation.

The position is responsible for overseeing the daily operations requests of the domestic department. This includes, receiving, booking, routing and tracking domestic shipments, and processing loads as per the established processes and procedures.

The operations coordinator will generate and protect the revenue generation and cost-containment goals and objectives of the company. This is a full-time position with a first shift, weekday schedule (8 AM to 5 PM, Monday through Friday). Hours in excess of 40 per week may be required to meet business needs. Employee must be available after hours by phone as back up to on-call dispatcher and to assist with problems. The on call schedule is on a rotation so on-call does not occur every week.
Job tasks for the position include, but are not limited to, the following:
* Use and knowledge of Truck Load Boards
* Must be able to communicate effectively both verbally and in writing with customers, supervisors, drivers, mechanics, vendors and staff. Must have ability to respond to common inquiries or complaints from customers, employees or members of the business community and effectively negotiate rates with vendors and carriers.
* Extensive knowledge of Microsoft Office applications.
* Negotiating pricing with carriers using current industry techniques.
* Ensure Truck Management Software TMS and other software tools are utilized to fullest capacity by all dispatchers. Booking loads with operation centers and secondary carriers
* Remaining aware of operation center and alternate carrier equipment availability
* Act as after hours on-call dispatcher to ensure night and weekend loads are covered on rotational basis.

Skills, Knowledge and Abilities:

Personal skills should include good verbal and written communication skills with appropriate command of the English language. This position must also possess an appreciation of cultural differences in work habits and the ability to meld these into the corporate expectations of overall performance. Computer skills should include a demonstrated knowledge of Microsoft Word, Excel, Outlook, and ability to type 35 words per minute with minimal errors. This position must also be able to perform logical process and mathematical analysis. Additionally, the person filling this position must have basic functional and working knowledge of the company automated reporting systems and be able to coordinate and transfer work on paper and automated results in written and oral form to customers, subordinates, associates and management from multiple locations and disciplines.

Experience:
* 2 years of Dispatching experience required
* Minimum 3 years truck brokerage operation (preferred) or dispatching experience
* 1-2 years freight forwarding experience a plus

Employer is located near George Bush Airport.

Individuals must have a valid driver's license and be able to pass a background check and qualify for TWIC or STA.

Job Type: Full-time
* Day shift
* Monday to Friday
* Some On call
* This is a salaried position
* Houston, TX 77032: Office attendance is mandatory Mon-Fri 8-5

Job Type: Full-time

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible spending account
* Health insurance
* Health savings account
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
Supplemental pay types:
* Bonus pay

Experience:
* Dispatching: 1 year (Preferred)

Work Location: One location
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Truck dispatcher job description example 3

Management Recruiters International(MRI) truck dispatcher job description

Job DescriptionDispatchers for OTR Drivers and Office staff

Busy Logistics company is seeking 2 Bi-Lingual (English/Spanish) Dispatchers and 1 Office person. Role & Responsibilities are:

  1. Driver check-in calls. Call drivers:
  • 8:00-8:30 AM Say good morning, and get driver / load status.
  • 12:00-12:30 PM Check in for delays/ load/ driver status
  • 4:30-5:00 Let them know you’re gone for the day
  1. Book drivers and meet weekly quota for each driver.
  • Request detention and follow up to obtain updated rate confirmation before the closing date for that week (Monday). Update drive spreadsheet accordingly and follow up with billing to make sure the load is billed correctly in the event detention or lumpers are added at a later time.
  1. Accurately build loads and dispatch drivers using dispatch software. All loads must be processed through the dispatch software and strict compliance is required.
  • Update drivers and equipment as necessary
  1. Update Google drive spreadsheet with load information, CORRECTLY and no later than one hour after booking the load.
  2. Update Google drive AR folder with load documents, CORRECTLY.
  3. Monitor loads and update brokers from Pick up through delivery, including the following:
  • Daily Check calls
  • Provide brokers with PODs when requested within 24 hours of delivery
  • Provide lumper receipts to brokers within 24 hours of delivery. If company pays for lumper, request reimbursement for lumper fees and submit comdata bill along with lumper receipt within 24 hours of delivery.
  1. BOLS
  • Collect hard copies of BOLs from drivers every week, verify they are all turned in and file in the appropriate binder.
  • Ensure electronic copies are legible and all paperwork has been attached to the load prior to closing the load for billing.
8. Check your emails AND main dispatch email. 9. Office person = Phones, Data Entry, filing, must be tech savvy, a team player (help where needed), must be Bilingual (Eng/Span).

Monday - Friday 8:00 AM - 5:00 PM

If this fits your skill set or anyone you know, email resume today as they are IMMEDIATE needs !! All qualified candidates will be contacted.
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.