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Truck dispatcher vs chief dispatcher

The differences between truck dispatchers and chief dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a truck dispatcher and a chief dispatcher. Additionally, a chief dispatcher has an average salary of $42,300, which is higher than the $35,756 average annual salary of a truck dispatcher.

The top three skills for a truck dispatcher include truck loads, safety regulations and customer service. The most important skills for a chief dispatcher are logistics, safety training, and FRA.

Truck dispatcher vs chief dispatcher overview

Truck DispatcherChief Dispatcher
Yearly salary$35,756$42,300
Hourly rate$17.19$20.34
Growth rate--
Number of jobs61,92817,036
Job satisfaction--
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 41%
Average age4343
Years of experience22

Truck dispatcher vs chief dispatcher salary

Truck dispatchers and chief dispatchers have different pay scales, as shown below.

Truck DispatcherChief Dispatcher
Average salary$35,756$42,300
Salary rangeBetween $24,000 And $52,000Between $25,000 And $71,000
Highest paying CityLivermore, CA-
Highest paying stateConnecticut-
Best paying companyMarathon Petroleum-
Best paying industryEnergy-

Differences between truck dispatcher and chief dispatcher education

There are a few differences between a truck dispatcher and a chief dispatcher in terms of educational background:

Truck DispatcherChief Dispatcher
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common college--

Truck dispatcher vs chief dispatcher demographics

Here are the differences between truck dispatchers' and chief dispatchers' demographics:

Truck DispatcherChief Dispatcher
Average age4343
Gender ratioMale, 57.3% Female, 42.7%Male, 75.0% Female, 25.0%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between truck dispatcher and chief dispatcher duties and responsibilities

Truck dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Develop and quoted rates to shippers and agents.
  • Handle and resolve problems as they arise with shippers and drivers.
  • Guide truck drivers to donation pick up locations, via computer and GPS location.
  • Provide real time GPS tracking of traffic and all drivers on the road as dispatcher for the company.
  • Excel as an OTR refrigerate dispatcher and are key in the the company's adoption of Mcleod software for dispatch functions.
  • Show more

Chief dispatcher example responsibilities.

  • Manage and organize project teams internally during implementation of new CMTS system.
  • Dispatch drivers in delivering and picking up ltl freight to and from local customers.
  • Organize and maintain records pertinent to FCC and FRA regulations, crew attendance, job assignments and vacations.
  • Answer inbound shipper calls, assigning the LTL pickups and deliveries base on available man hours and freight volume.
  • Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
  • Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Truck dispatcher vs chief dispatcher skills

Common truck dispatcher skills
  • Truck Loads, 23%
  • Safety Regulations, 15%
  • Customer Service, 13%
  • Delivery Appointments, 11%
  • Owner Operators, 5%
  • GPS, 4%
Common chief dispatcher skills
  • Logistics, 19%
  • Safety Training, 16%
  • FRA, 7%
  • Vehicle Operation, 6%
  • Hazardous Materials, 6%
  • Combat, 5%

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