TruConnect jobs

TruConnect is looking for a motivated full-time Associate. We are seeking talented sales professionals who are passionate about making money and advancing their careers. You will help customers select and purchase a wide variety of wireless communication devices and accessories. This is a great opportunity to join a growing company where your career goals can be established, achieved, and celebrated. Job Duties: Perform face-to-face quality sales at various field locations, and the retail store Understand and be compliant with government programs, such as California Lifeline and Affordable Connectivity Program (ACP) Generate sales by offering wireless prepaid products, upgraded handset offers, data top-up, and special promotional offers. Provide professional and friendly customer service to existing customers and assist in troubleshooting handset issues or answering general questions Process top-up payments, devices, and accessory purchases Follow proper cash handling procedures and accurate cash reporting Available to work flexible hours including evenings, weekends, and holidays Help maintain presentable field set-ups by displaying all products Assist in keeping track of physical inventory and providing daily reports of sales activity Achieve and exceed monthly individual sales goals Complete special projects and perform other duties as assigned by manager Handle and resolve customer service issues Other duties as assigned MUST BE AVAILABLE TO WORK WEEKENDS Required Qualifications: Education Level: High School Diploma, GED 1 - 2 years of face-to-face customer service Basic computer knowledge and basic knowledge of using a tablet Dependable transportation Excellent communication skills (verbal and written) Preferred Qualifications: 1 - 2 years' sales experience Fully Bilingual (Spanish/English) Telecommunications background Works well under pressure within a competitive team environment Retail, sales or other customer service-related experiences Physical Job Demands: Primarily work outdoor/field locations Ability to stand/sit for long periods of time Ability to travel to field locations assigned. Ability to set-up and transport field sales materials: table/tent/posters/inventory/etc. Work outdoors for special events Must be able to type on a computer keyboard or tablet Must be able to lift/move 30 pounds Must be able to drive a vehicle Must be able to stand for long periods Benefits: 401(k) 401(k) matching Medical insurance, including PPO & HSA Dental insurance Vision insurance Flexible Spending Account(s) Free Life & Long-Term Disability Insurance Free Identity Theft Protection & Travel Assistance Access to corporate discount program Flexible schedule Paid time off (sick, bereavement, and Flex PTO) Parental leave

SUMMARY: The Retail Sales Manager (RSM) is responsible for the overall operations, responsibilities and sales of the store. RESPONSIBILITIES: Top Priorities : ● Drive store sales; mentoring, influencing, motivating and holding Mobile Experts accountable to meet or exceed daily and monthly targets/goals ● Meet or exceed all monthly Performance Quotas and Expectations ● Enforce all company policies, procedures, and best practices ● Maintain compliance with all CPNI, PII, and Social Media regulations, rules and policies; ensure all Mobile Experts are compliant and enforce accountability ● Always keep constant enthusiastic communication (Slack, mobile, in-person, email, Connecteam and any other company-wide tool) ● Maintain an excellent relationship with T-Mobile and uphold MobileOne's excellent reputation with the utmost standard of care Customer Service : ● Interact with every customer and contribute to every sale while on the sales floor ● Ensure best-in-class customer service experience by training, developing, monitoring and holding Mobile Experts accountable using trackable scores found with NPS and SME ● Troubleshoot customer escalations to resolution as quickly as possible; involve appropriate management channels when necessary; train Mobile Experts to de-escalate as often as possible and remain in constant contact with their supervisors when applicable; keep customer informed until the escalation is resolved ● Login to T-Mobile (Citrix) system to read in-full all HUB feed and notifications before interacting with customers ● Maintain a great relationship with the landlord and neighboring tenants Operations : ● Adhere to all labor budgets and create work schedules accordingly; issue schedules at least two weeks in advance to all Mobile Experts and your Regional Manager for approval ● Relay the #announcement Slack channel information to every Mobile Expert every day ● Maintain and protect required Inventory and cash management procedures (daily, bi-weekly, and bi-monthly), including but not limited to, Inventory and cash loss prevention standards ● Do not exceed monthly credit limits, do not offer recurring credits, and do not access friends/family/personal accounts ● When requested, respond to NPS surveys and YEXT Reviews within required timelines ● Learn, implement, and leverage all technology made available ● Review and utilize all reporting made available to you (Power BI, Tableau, Viva, Cornerstone, Slack, TIMO Console, TIMO, etc., as released) ● Receive, process, and track demo, sellable and non-sellable inventory ● Review and execute MyMerch when required and ensure minimum requirements are met at all times ● Ensure that the Daily Ops checklist is completed accurately and timely ● Complete self-T-Mobile Ops Ready! Audit as required ● Comply with all regular and updated Loss Prevention and Cybersecurity rules and regulations ● Maintain a clean store by ensuring the Daily Janitorial checklist is completed daily through Connectteam ● Ensure all store equipment, facilities and technology are working properly; self-troubleshoot and then escalate to the appropriate internal team member as needed; if further escalation is required then partner with the appropriate team member to ensure outside service providers resolve problems; as a last resort connect with your supervisor to resolve ● Ensure the Daily Paperwork Folder is completed Employee Relations : ● Ensure time/management violations are eliminated such as meal break violations, variant punches, auto punch errors, etc. ● When employee issues arise, troubleshoot accordingly; if issues escalate, involve your supervisor and the Human Resources Department Develop Team/Accountability : ● Ensure you are on the sales floor for at least 80-85% of your shift ● Ensure your team timely executes new trainings according to completion requirements and compliance as directed by the Training team ● Be on time to all scheduled meetings/trainings regardless of the platform (in person, mobile, Zoom, Slack) ● Attend, deliver and execute on all MobileOne/T-Mobile trainings and ensure all direct reports (Mobile Experts & ASMs) are compliant ● Enforce all required customer call-backs be made by Mobile Experts and be willing to step-in to complete ● Call every customer within 24 hours to ensure satisfaction, troubleshoot, and remind customer of the potential survey ● Perform and monitor all required outbound sales calls ● Track the daily M1 Ready/M1 Recap (Google Drive), print both documents and place inside the Daily Paperwork Folder. Review these documents with each Mobile Expert on a daily basis ● When you have an open Requisition for your store, contact all new applicants within 72 hours of applying for the position ● Track and project with all known factors, such as but not limited to seasonality, trends, etc., to best anticipate labor needs; prepare, report, recruit, interview and hire accordingly ● Notify your supervisor and the Human Resources Department if a Mobile Expert has two consecutive months of sales below minimum GP requirements and Performance Quotas & Expectations; this will trigger a PIP for the Mobile Expert and commence labor planning to accommodate for the potential need to fill that role ● Perform regular 1:1 check-ins with each Mobile Expert with the intent to further develop sales performance ● Host monthly location meeting to review store objectives and past performance ● Ensure all safety and store protocols are being followed New Hire/Onboarding : ● Communicate and collaborate with the Training team to determine Mobile Associate's (new hire) week 2-3 training schedule. Direct Mobile Associate completion of the “new hire checklist” (M1 checklist) and Mobile Expert Certification (T-Mobile) inside of 30 days or less; Maintain responsibility for Mobile Associate achieving “milestone requirements” to achieve the Mobile Expert criteria inside of 60 days or less ● Manage ASM hiring and onboarding process; communicate with supervisor to initiate ASM interview process, ensure ASM candidates meet supervisor created criteria for ASM role, interview all qualified candidates in partnership with supervisor and Human Resources Department, ensure supervisor assigns new ASM the RAM tile in Citrix, ensure new ASM completes Cornerstone required training inside of 60 days or less and ensure ASM continually meets company-created criteria to remain in the ASM title KNOWLEDGE AND SKILL: ● Knowledge of T-Mobile products, services, policies, systems, etc. ● Basic Microsoft Office suite and G-suite abilities ● Ability to operate MyMerch, TIMO Console/TIMO, Viva Tracker, ADP, Slack, HUB, Power BI, C2, Citrix, Remos, etc. ● Effective communication in both written and verbal formats ● Ability to train others on the sales process and be able to adapt, pivot and adjust to the needs of the Mobile Expert's learning style ● Be able to deliver both positive and constructive feedback in a productive manner ● Maintain working knowledge of all store sales/operations in order to best manage and address all Mobile Experts' questions ● Be able to explain Mobile Expert pay thoroughly and accurately ● Maintain staff EDUCATION/EXPERIENCE REQUIRED: ● Must be 18 years of age or older ● Legally permitted to work in the United States ● Must pass your initial and ongoing background check(s) PHYSICAL DEMANDS: ● Ability to report into the store during all regular business hours ● Ability to respond to emergencies outside of store hours ● Ability to stand and move around the store all day ● Ability to travel when requested ● Ability to work overtime and/or beyond 10 hours in a day when requested ● Ability and availability to work nights, weekends, and holidays ● Ability to bend, squat and stretch for purposes of inventory and stocking ● Ability to answer a phone ● Ability to communicate with customers and employees ● Ability to operate all inventory sold in our stores ● Ability to make all required outbound phone calls ● Ability to be available on your day off for emergencies Pay $21.90 - $51.02 / hour The pay range above represents hourly wage and potential store bonus. Benefits: We are pleased to offer a comprehensive array of valuable benefits to protect your health, your family and your way of life. Health, Dental and Vision Insurance 401(k) Retirement Savings Life and AD&D Insurance No Cost Mental Health Program Daily Pay Discounted T-Mobile Cellular Service

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Trusted advisor to Fortune 1000 companies - helping them transform business operations by connecting people, places and things. Lead and manage Enterprise Account Team focused on T-Mobile's Enterprise Sales growth and revenue generation. Motivate and coach team to drive strong performance results. The Senior Manager of Enterprise Sales oversees a team of strategic sales professionals who focus on large Enterprise and Global accounts with over 1000 employees, with a primary focus on F1000. Reporting to the Director of Enterprise, this role is accountable for developing and implementing a strategy that drives revenue and sales growth across these key accounts. This includes a comprehensive plan for using T-Mobile for Business products and solutions, such as Voice, Data, UCC, and IoT & Connected solutions, to achieve subscriber, revenue, and customer retention objectives. Job Responsibilities: We're seeking a dynamic and seasoned Sales Leader to guide our team of Enterprise Account Executives in securing business from Fortune 1000 companies. You'll play a pivotal role in driving wireless voice & data services sales, the Internet of Things (IoT), and innovative T-Mobile Network solutions. What You'll Do: * Lead the Charge: Empower and guide a high-performing team of Enterprise Sales Client Partner, encouraging a collaborative and results-oriented environment. * Strategic Sales Leadership: Develop and implement winning sales strategies to increase revenue, achieve corporate objectives, and expand our market share. * Building Relationships: Cultivate positive relationships with key customers and decision-makers (C-suite, buying influencers) to secure long-term partnerships. * Mentorship Matters: Coach and mentor team members, nurturing their skills and driving peak performance. * Talent Acquisition & Development: Actively recruit top talent, build a strong sales team, and provide ongoing training to ensure continuous growth. * Customer-Centric Focus: Gain a deep understanding of customer needs and leverage T-Mobile's innovative solutions to deliver impactful results. * Optimizing the Sales Funnel: Prioritize business opportunities, craft effective sales strategies to drive growth, and ensure revenue targets are met with precision. * Expanding Our Reach: Build high-level relationships and develop strategic plans to expand our presence within the Enterprise & Global Accounts and MNCs segment. * Consultative Selling Expertise: Employ a consultative approach to identify new sales opportunities and position T-Mobile solutions to drive maximum value for enterprise customers. * Account Management Prowess: Develop comprehensive strategies for existing accounts, leading sales cycles to fulfill long-term client needs. * Cross-functional collaboration: Work seamlessly with other departments to ensure exceptional customer satisfaction. Education: * High School Diploma/GED (Required) * Bachelor's Degree (Preferred) Work Experience: * 5+ years of Fortune 1000 Sales Management Experience (Required) * 5+ of Outside Sales Fortune 1000 Experience (Required) * 5+ years of Technology Sales/Wireless industry (Required) * 5+ years of Prospecting/Account Management (Required) Knowledge, Skills, and Abilities: * Sales Management (Required) * Account Management (Required) Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No):No #TFBCareers * At least 18 years of age * Legally authorized to work in the United States * * Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Total Target Cash Pay Range: $191,800 - $346,200, inclusive of target incentives Base Pay Range: $134,260 - $242,340 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ312367¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Join Our Team as a Retail Sales Representative! Are you ready to bring your knowledge and passion for T-Mobile products and services to our amazing customers? Join our team and bring the fun to work every day! We're seeking individuals who are Results-driven and Go the extra mile! Have a “No-excuses” attitude and a team player! Embrace change and play to win. Deliver WOW service like a pro! Energetic and Enthusiastic? That's what we are looking for! If this sounds like you, we want to meet you! What you'll do: Assist and sell to customers, providing an excellent experience that builds loyalty. Approach customers confidently, understand their needs, and build genuine relationships. Answer questions, educate customers, and offer solutions that lead to potential sales. Recommend the right plans and products, ensuring a smooth onboarding process. Approach service and sales needs with composure, integrity, and compassion. Stay up to date with training to become an expert in operations, customer service, and sales. Perform all required opening and closing duties. Meet and exceed monthly revenue and profit targets Keep the store looking its best for our customers Perks & Benefits: Comprehensive benefits to protect your health and your family. 401(k) Savings No Cost Mental Health Support Daily Pay Enjoy discounted T-Mobile cellular service. Monthly commission and bonuses Paid Training What We're Looking For: Experience in customer service or sales preferred. Retail experience is a plus! Excellent communication skills Ability to perform in a fast-paced environment Flexibility to work various shifts including weekends Capable for standing for extended periods of time U.S. Work Authorization: You must be authorized to work in the U.S. High school diploma or GED required. Must be at least 18 years old. Pay: $16.50 - $40.00 per hour (includes hourly wage and potential commission). Why Join Us? We are driven. We are family. We are One. When you join MobileOne, you join a team of friends who work as hard as they play. You'll learn how to be a leader, make bank, and most importantly, have fun along the way. With over 200 stores across thirteen states, we're one of the largest T-Mobile retailers in the nation. If you're motivated, ready to learn, and enjoy the “funner” things in life, we want to hear from you-no matter your experience level. Your dream job is waiting. Ready to start a fun and rewarding career? Come grow with us at MobileOne! Apply today!

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Are you excited about using technology to solve business challenges? Join T-Mobile, America's Un-carrier, and help redefine how businesses buy wireless services with our top-notch customer care, product, and network innovation. Our advanced 5G network delivers exceptional wireless experiences for those who demand quality and value. Be dynamic. Sell big. Unleash your earnings potential. We're seeking bold, world-class sales professionals to bring our products and services to underserved markets, revolutionize the wireless industry, and unlock your true potential. As a Client Partner, Enterprise Sales, you will be responsible for creating tailored sales strategies to meet the unique goals of each Enterprise client within your portfolio and accelerate with cross-functional partner execution. You will curate long-term relationships with key decision makers and influencers within each client, including C-level executives and others throughout various lines of business. Your role will involve generating and closing new sales opportunities within your assigned account base, which may include existing clients as well as new clients not currently doing business with T-Mobile today. You will lead a world-class, differentiated experience that T-Mobile clients will want to continue their growth with. Additionally, you will position T-Mobile product capabilities to potential and existing clients that align with and help them enable their business goals. You will manage complex contract negotiations and close large, high-value deals with enterprise clients. Finally, you will maintain accurate records of interactions, sales progress and provide accurate sales forecasts and performance reports to leadership.Job Responsibilities: Sales strategy development: Creating tailored sales strategies to meet the unique goals of each Enterprise client within portfolio and accelerate with cross-functional partner execution. Account growth & expansion: Curating long-term relationships with key decision makers and influencers within each client (including C-level executives and others throughout various lines of business), generating and closing new sales opportunities within assigned account base, which may include existing clients as well as new clients not currently doing business with TMUS today. Enable client satisfaction: Leading a world-class, differentiated experience that T-Mobile clients will want to continue their growth with Product capabilities consultation: Position T-Mobile product capabilities to potential and existing clients that align to and help them enable their business goals Negotiation and Closing: Manage complex contract negotiations and close large, high value deals with enterprise clients Sales reporting & forecasting: Maintain accurate record of interactions, sales progress and provide accurate sales forecasts and performance reports to leadership Education: High School Diploma/GED (Required) Bachelor's Degree Or equivalent experience (Required) Work Experience: 4-7 years 5+ years' experience selling into Enterprise clients (3K+ employees) (Required) 7-10 years 7 years business sales experience with an established track record of successful acquisition sales, opportunity creation and closure within an enterprise customer base; 5 years of that experience must be in technology, software, or telecom strategic solution sales (Required) Knowledge, Skills and Abilities: Enterprise Sales: Deep understanding of technology and business strategies to tailor solutions that meet client needs effectively at an Enterprise level. (Required) Strategic Account Planning: Demonstration of their contribution in account planning and execution of those plans' efforts (Required) Account Management Effective at managing account relationships, financial outcomes (reducing churn, additional of GAs, etc.), neutralizing detractors and managing multiple sales programs and opportunity life cycle. (Required) Customer Relationship Management (CRM) Builds and maintains effective long-term relationships with a defined customer base to ensure a high level of satisfaction and increase revenues. Identifies, develops and typically closes new sales opportunities. (Required) Prospecting Ability to assess potential customers to determine if they are a good fit for our products or services, ensuring that sales efforts are focused on leads with the highest likelihood of conversion. This also includes evaluating factors such as budget, authority, need, and timeline to prioritize and engage the most promising prospects. (Required) Business Development Demonstration of the ability to identify and create new business opportunities, forging strategic partnerships, and nurturing relationships to drive long-term growth and success (Required) Negotiation Confidently handles sales negotiations with prospects and existing clients (Required) Communication Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles). Ability to adapt communication style depending on audience. Comfortable communicating with all levels of organization professionally, whether in-person or virtually. Exhibits executive maturity. (Required) Building Relationships Strong networking skills and track record of success in leveraging connections. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States #TFBCPE Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Total Target Cash Pay Range: $169,500 - $305,800, inclusive of target incentives Base Pay Range: $101,700 - $183,480The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ300377¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Major Account Executive, SMB Sales is a true hunter role! We're seeking highly skilled, results-oriented, and persistent sales professionals to bring our products and services to underserved markets. This role requires meeting and exceeding monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. You will sell products, services, and solutions to gain new business through advanced prospecting, cold-calling, networking, and generating leads and referrals. You will analyze customer needs and utilize sophisticated solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations, negotiate, and close business deals. Job Responsibilities: * Cold Calling: Generate and work leads through prospecting, cold calling, and networking up-market. * Customer Needs: Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets, and accessories. * Sales Approaches: Devise creative and effective sales approaches, solutions, and proposals. * Deal Negotiation: Negotiate and close deals. * Retail Partnership: Partner proactively with Retail Stores in assigned territory to drive Business Sales results through education on Business Sales products and services and closing on Business Sales leads. * Sales Automation: Fully utilize all sales force automation, funnel management, and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting. * Knowledge Update: Continuously update knowledge of products, services, industry trends, and the competitive dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings. Education and Work Experience: * High School Diploma/GED (Required) * Bachelor's Degree (Preferred) * 4-7 years - outside sales experience with demonstrated history of sales achievements in a commissioned environment * - 2 years experience solutions/applications selling * - 2 years telecommunications / technical sales Knowledge, Skills and Abilities: * Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) * Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) * Communication Excellent interpersonal, written, and oral communication skills (Required) * Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) * Proposal Writing Experience preparing, delivering, and following-up on product/service proposals and pricing quotations (Required) Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $102,400 - $184,800, inclusive of target incentives Base Pay Range: $61,440 - $110,880 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ340583¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Job Title: Retail Manager The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job Description Job Summary: The Retail Store Manager is responsible for managing the day-to-day operations and personnel of TruConnect retail store. Duties include recruiting, staffing, training, coaching and supervising employees, and managing store's daily operations within goals and expectations. Will establish and maintain an environment to support sales and service. Duties & Responsibilities: Key functions include the following (other duties may be assigned) Successfully motives staff to meet/exceed sales targets, provide superior service and project positive company image. Responsible for reviewing the quality of orders submitted by individual sales agent and ensuring quality standards are met. Effectively coordinate and manage sales and customer support activities Document disciplinary actions, performance evaluations, and reports incidents to Human Resources and Management regarding any violations of company policy/procedures and preparing related documentation. Ensures adequate staffing by recruiting and hiring new employees Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals Effective management of Inventory control. Manages daily cash handling and account payable activity. Compute monthly sales reports for management to review Ensure safety and security standards are met Stay current on new technologies and competitive environment Manage monthly targets for sales agents and review monthly results with sales team. Successfully motives staff to meet/exceed sales targets, provide superior service and project positive company image Resolves customer escalations by working closely with internal departments. Ensure Truconnect store presentation is up to company standards. Analyzes various business reports for strategic planning purposes Ensure safety and security company standards are met Provide strategic direction to ensure the communication, implementation and execution of marketing programs Facilitate meetings such as training sessions and other promotional events Qualifications: The Store Manager position requires 100% involvement with both employees and customers. The requirements listed below are representative of the knowledge, skill, and/or ability required. 3-5 years sales management experience in telecommunications and/or retail industry Must be Bilingual (English/Spanish). Fluent in Spanish. Experience in an environment requiring multi-tasking Ability to work extended hours, including evenings and weekends and holidays Strong organizational skills and attention to detail. Strong communication, leadership, and presentation skills. Experience in employee management and ability to get measurable results. Sets high standards of performance for self and others Ability to operate a computer, wireless equipment, iPad Tablet, MS Word, MS Excel, MS PowerPoint and web-based applications. Education Level: High School Diploma (Required), Bachelor's Degree (Preferred), or equivalent experience Compensation: Salary Base + Commission

Requirements In order to be a Retail Sales Representative, you need to have the following: Customer service and/or sales experience preferred, Retail environment a plus. Authorization to work in the United States. Pass a pre-employment background check (will consider qualified applicants with criminal histories in a manner consistent with all laws). A high-school diploma or GED and be at least 18 years of age Mobileone, LLC Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ***************************. Job Summary Retail Sales Representatives are an essential part of bringing knowledge and expertise of T-Mobile products and services to our customers. They're individuals that go above and beyond to assist and educate customers on the most innovative technology out there. They come to work with an energetic and uplifting attitude with a willingness to help, and have fun doing so. These individuals are self-motivated and thrive in a fast-paced environment where technology and the customer experience are continuously evolving. They consider themselves a team player and strive to achieve goals set before them. They are eager to learn, share knowledge, and succeed. We will give you all the tools and training to create a successful career. Come Grow with Us! Job Responsibilities: Assisting and selling to our customers, while providing an exemplary customer experience and building loyalty by: Approaching customers with confidence and assessing the needs and concerns of customers by building a genuine relationship with them. Build trust with customers by answering their questions, educating, and offering solutions that pave the way for a potential T-Mobile sale. Assess and recommend the right plan for your customer, while taking a hands-on approach to assure success through the customer on-boarding process. Knowledgeable in finding the right-fit for the customers correct phone, mobile technology, and rate plan package. Approaching service and sales needs with composure, integrity and compassion. Becomes skilled through training and development to become an operational, customer service, and sales expert: Obtaining or receiving merchandise, totaling bills, accepting payments and making change for customers in a retail T-Mobile Store. Perform all required opening and closing duties. Meet and exceed monthly revenue and profit targets. Research and memorize T-Mobile's products and services lineup. Utilize excellent training to become a Mobile Expert Support your team, keep the store looking its best, and make sure your knowledge of T-Mobile technology is up to date. Consistently act in the best interest of the company. Pay Sales $16.00 - $37.60 hour The pay range above represents hourly wage and potential commission. Benefits We are pleased to offer a comprehensive array of valuable benefits to protect your health, your family and your way of life. Part-Time Employees 401(k) Retirement Savings No Cost Mental Health Program Daily Pay Discounted T-Mobile Cellular Service

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Account Executive, Business Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small and medium sized businesses (1-9 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals. Job Responsibilities: * Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. * Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile's value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. * Deal Negotiation: Negotiate and close deals. * Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. * Sales Approaches: Create effective sales approaches, solutions, and proposals. * Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts * Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: * High School Diploma/GED (Required) * Bachelor's Degree (Preferred) * 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred) * Outside B2B sales experience. (Preferred) Knowledge, Skills and Abilities: * Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) * Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) * Communication Excellent interpersonal, written, and oral communication skills (Required) * Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives Base Pay Range: $43,020 - $77,700 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ340639¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

If you are looking for a way to turn your ambition and people-centric personality into high earnings and set a foundation for a remarkable career path, iMobile is the place for you! Our sales team is core to our customer's affinity for our brand and the success of our company. If you like winning, this is the company for you. You have complete control over your income! About us: iMobile is a fast growing authorized T-Mobile retailer with a friendly and driven environment. We have store locations across 18 states and employ over 700 employees. We are headquartered in Plainview, New York and have been in business since 2006. Setting the Stage for Your Success: As a new hire, we will hand hold you through several weeks of onboarding, training, and mentoring to set you up for success early in the process. You will learn about our culture, values, and DNA that drives our business. We will do everything possible that you have the tools and knowledge that you need to amplify your earnings without having previous wireless experience. Responsibilities: Mobile Experts are accountable for achieving monthly sales targets, set by their store manager. The Mobile Expert must display, have knowledge of and participate in store promotions, programs, and products. Mobile Experts must stay well-informed of the current trends of key competitors in the wireless industry. Above all, Mobile Experts must have the ability to connect and build rapport with prospective and current customers in order to provide superior customer service. Employees will perform other miscellaneous duties as assigned, but the primary function is providing customers with a fantastic experience and meeting their wireless needs with knowledge of our products and solutions. Other responsibilities include: Build consumer confidence with knowledge of core programs, products and solutions Retain knowledge and ability to describe merchandise, explain functionality, and features Assists with and participates in marketing efforts to solicit new business, including but not limited to outbound calling, social media, and promoting the brand inside and outside the store/retail location Maintains the aesthetic appeal of the store, including the back room, restrooms and individual work areas according to compliance guidelines Process transaction through store point of sale system Remain current on sales and promotions, policies regarding payment and exchanges and security practices Complete training as requested by the company to enhance or supplement sales efforts, product knowledge and promotional efforts Follow company code of ethics and compliance with every transaction. Qualifications: The desired candidate must possess the following qualifications and attributes: High School Diploma or equivalent Professionalism Previous sales experience a plus Self-reliance to perform on an incentive based compensation structure Excellent communication skills Enthusiastic, energetic, personable and friendly disposition Ambitious, hardworking and passionate about the wireless industry Good listening skills to utilize for selling and training Organized with great follow-up skills Willing to work evenings, weekends and holidays Bilingual in Spanish and English is a plus

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Trusted advisor to Fortune 1000 companies - helping them transform business operations by connecting people, places and things. Lead and manage Enterprise Account Team focused on T-Mobile's Enterprise Sales growth and revenue generation. Motivate and coach team to drive strong performance results. The Senior Manager of Enterprise Sales oversees a team of strategic sales professionals who focus on large Enterprise and Global accounts with over 1000 employees, with a primary focus on F1000. Reporting to the Director of Enterprise, this role is accountable for developing and implementing a strategy that drives revenue and sales growth across these key accounts. This includes a comprehensive plan for using T-Mobile for Business products and solutions, such as Voice, Data, UCC, and IoT & Connected solutions, to achieve subscriber, revenue, and customer retention objectives. Job Responsibilities: We're seeking a dynamic and seasoned Sales Leader to guide our team of Enterprise Account Executives in securing business from Fortune 1000 companies. You'll play a pivotal role in driving wireless voice & data services sales, the Internet of Things (IoT), and innovative T-Mobile Network solutions. What You'll Do: Lead the Charge: Empower and guide a high-performing team of Enterprise Sales Client Partner, encouraging a collaborative and results-oriented environment. Strategic Sales Leadership: Develop and implement winning sales strategies to increase revenue, achieve corporate objectives, and expand our market share. Building Relationships: Cultivate positive relationships with key customers and decision-makers (C-suite, buying influencers) to secure long-term partnerships. Mentorship Matters: Coach and mentor team members, nurturing their skills and driving peak performance. Talent Acquisition & Development: Actively recruit top talent, build a strong sales team, and provide ongoing training to ensure continuous growth. Customer-Centric Focus: Gain a deep understanding of customer needs and leverage T-Mobile's innovative solutions to deliver impactful results. Optimizing the Sales Funnel: Prioritize business opportunities, craft effective sales strategies to drive growth, and ensure revenue targets are met with precision. Expanding Our Reach: Build high-level relationships and develop strategic plans to expand our presence within the Enterprise & Global Accounts and MNCs segment. Consultative Selling Expertise: Employ a consultative approach to identify new sales opportunities and position T-Mobile solutions to drive maximum value for enterprise customers. Account Management Prowess: Develop comprehensive strategies for existing accounts, leading sales cycles to fulfill long-term client needs. Cross-functional collaboration: Work seamlessly with other departments to ensure exceptional customer satisfaction. Education: High School Diploma/GED (Required) Bachelor's Degree (Preferred) Work Experience: 5+ years of Fortune 1000 Sales Management Experience (Required) 5+ of Outside Sales Fortune 1000 Experience (Required) 5+ years of Technology Sales/Wireless industry (Required) 5+ years of Prospecting/Account Management (Required) Knowledge, Skills, and Abilities: Sales Management (Required) Account Management (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No):No #TFBCareers At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Total Target Cash Pay Range: $191,800 - $346,200, inclusive of target incentives Base Pay Range: $134,260 - $242,340The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ312367¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Join Our Team as a Retail Sales Representative! Are you ready to bring your knowledge and passion for T-Mobile products and services to our amazing customers? Join our team and bring the fun to work every day! We're seeking individuals who are Results-driven and Go the extra mile! Have a “No-excuses” attitude and a team player! Embrace change and play to win. Deliver WOW service like a pro! Energetic and Enthusiastic? That's what we are looking for! If this sounds like you, we want to meet you! What you'll do: Assist and sell to customers, providing an excellent experience that builds loyalty. Approach customers confidently, understand their needs, and build genuine relationships. Answer questions, educate customers, and offer solutions that lead to potential sales. Recommend the right plans and products, ensuring a smooth onboarding process. Approach service and sales needs with composure, integrity, and compassion. Stay up to date with training to become an expert in operations, customer service, and sales. Perform all required opening and closing duties. Meet and exceed monthly revenue and profit targets Keep the store looking its best for our customers Perks & Benefits: Comprehensive benefits to protect your health and your family. 401(k) Savings No Cost Mental Health Support Daily Pay Enjoy discounted T-Mobile cellular service. Monthly commission and bonuses Paid Training What We're Looking For: Experience in customer service or sales preferred. Retail experience is a plus! Excellent communication skills Ability to perform in a fast-paced environment Flexibility to work various shifts including weekends Capable for standing for extended periods of time U.S. Work Authorization: You must be authorized to work in the U.S. High school diploma or GED required. Must be at least 18 years old. Pay: $16.50 - $40.00 per hour (includes hourly wage and potential commission). Why Join Us? We are driven. We are family. We are One. When you join MobileOne, you join a team of friends who work as hard as they play. You'll learn how to be a leader, make bank, and most importantly, have fun along the way. With over 200 stores across thirteen states, we're one of the largest T-Mobile retailers in the nation. If you're motivated, ready to learn, and enjoy the “funner” things in life, we want to hear from you-no matter your experience level. Your dream job is waiting. Ready to start a fun and rewarding career? Come grow with us at MobileOne! Apply today!

Job Title: Retail Manager The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job Description Job Summary: The Retail Store Manager is responsible for managing the day-to-day operations and personnel of TruConnect retail store. Duties include recruiting, staffing, training, coaching and supervising employees, and managing store's daily operations within goals and expectations. Will establish and maintain an environment to support sales and service. Duties & Responsibilities: Key functions include the following (other duties may be assigned) Successfully motives staff to meet/exceed sales targets, provide superior service and project positive company image. Responsible for reviewing the quality of orders submitted by individual sales agent and ensuring quality standards are met. Effectively coordinate and manage sales and customer support activities Document disciplinary actions, performance evaluations, and reports incidents to Human Resources and Management regarding any violations of company policy/procedures and preparing related documentation. Ensures adequate staffing by recruiting and hiring new employees Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals Effective management of Inventory control. Manages daily cash handling and account payable activity. Compute monthly sales reports for management to review Ensure safety and security standards are met Stay current on new technologies and competitive environment Manage monthly targets for sales agents and review monthly results with sales team. Successfully motives staff to meet/exceed sales targets, provide superior service and project positive company image Resolves customer escalations by working closely with internal departments. Ensure Truconnect store presentation is up to company standards. Analyzes various business reports for strategic planning purposes Ensure safety and security company standards are met Provide strategic direction to ensure the communication, implementation and execution of marketing programs Facilitate meetings such as training sessions and other promotional events Qualifications: The Store Manager position requires 100% involvement with both employees and customers. The requirements listed below are representative of the knowledge, skill, and/or ability required. 3-5 years sales management experience in telecommunications and/or retail industry Must be Bilingual (English/Spanish). Fluent in Spanish. Experience in an environment requiring multi-tasking Ability to work extended hours, including evenings and weekends and holidays Strong organizational skills and attention to detail. Strong communication, leadership, and presentation skills. Experience in employee management and ability to get measurable results. Sets high standards of performance for self and others Ability to operate a computer, wireless equipment, iPad Tablet, MS Word, MS Excel, MS PowerPoint and web-based applications. Education Level: High School Diploma (Required), Bachelor's Degree (Preferred), or equivalent experience Compensation: Salary Base + Commission

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Major Account Executive, SMB Sales is a true hunter role! We're seeking highly skilled, results-oriented, and persistent sales professionals to bring our products and services to underserved markets. This role requires meeting and exceeding monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. You will sell products, services, and solutions to gain new business through advanced prospecting, cold-calling, networking, and generating leads and referrals. You will analyze customer needs and utilize sophisticated solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations, negotiate, and close business deals. Job Responsibilities: * Cold Calling: Generate and work leads through prospecting, cold calling, and networking up-market. * Customer Needs: Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets, and accessories. * Sales Approaches: Devise creative and effective sales approaches, solutions, and proposals. * Deal Negotiation: Negotiate and close deals. * Retail Partnership: Partner proactively with Retail Stores in assigned territory to drive Business Sales results through education on Business Sales products and services and closing on Business Sales leads. * Sales Automation: Fully utilize all sales force automation, funnel management, and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting. * Knowledge Update: Continuously update knowledge of products, services, industry trends, and the competitive dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings. Education and Work Experience: * High School Diploma/GED (Required) * Bachelor's Degree (Preferred) * 4-7 years - outside sales experience with demonstrated history of sales achievements in a commissioned environment * - 2 years experience solutions/applications selling * - 2 years telecommunications / technical sales Knowledge, Skills and Abilities: * Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) * Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) * Communication Excellent interpersonal, written, and oral communication skills (Required) * Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) * Proposal Writing Experience preparing, delivering, and following-up on product/service proposals and pricing quotations (Required) Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $102,400 - $184,800, inclusive of target incentives Base Pay Range: $61,440 - $110,880 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ340583¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Join Our Team as a Retail Sales Representative! Are you ready to bring your knowledge and passion for T-Mobile products and services to our amazing customers? Join our team and bring the fun to work every day! We're seeking individuals who are Results-driven and Go the extra mile! Have a “No-excuses” attitude and a team player! Embrace change and play to win. Deliver WOW service like a pro! Energetic and Enthusiastic? That's what we are looking for! If this sounds like you, we want to meet you! At MobileOne, we believe in developing leaders, rewarding performance, and building careers. We are committed to creating a supportive environment where our employees succeed, our customers feel valued and our store deliver outstanding results. What you'll do: Assist and sell to customers, providing an excellent experience that builds loyalty. Approach customers confidently, understand their needs, and build genuine relationships. Answer questions, educate customers, and offer solutions that lead to potential sales. Recommend the right plans and products, ensuring a smooth onboarding process. Approach service and sales needs with composure, integrity, and compassion. Stay up to date with training to become an expert in operations, customer service, and sales. Perform all required opening and closing duties. Meet and exceed monthly revenue and profit targets Keep the store looking its best for our customers Perks & Benefits: Comprehensive benefits to protect your health and your family. 401(k) Savings No Cost Mental Health Support Daily Pay Enjoy discounted T-Mobile cellular service. Monthly commission and bonuses Paid Training Career growth opportunities with a company that promotes from within What We're Looking For: Experience in customer service or sales preferred. Retail experience is a plus! Excellent communication skills Ability to perform in a fast-paced environment Flexibility to work various shifts including weekends Capable for standing for extended periods of time U.S. Work Authorization: You must be authorized to work in the U.S. High school diploma or GED required. Must be at least 18 years old. Career growth opportunities with a company that promotes from within Pay: $18.20 - $32.40 per hour (includes hourly wage and potential commission). Why Join Us? We are driven. We are family. We are One. When you join MobileOne, you join a team of friends who work as hard as they play. You'll learn how to be a leader, make bank, and most importantly, have fun along the way. With over 200 stores across thirteen states, we're one of the largest T-Mobile retailers in the nation. If you're motivated, ready to learn, and enjoy the “funner” things in life, we want to hear from you-no matter your experience level. Your dream job is waiting. Ready to start a fun and rewarding career? Come grow with us at MobileOne! Apply today! Mobileone, LLC Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ***************************.

Job Title: Retail Manager The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job Description Job Summary: The Retail Store Manager is responsible for managing the day-to-day operations and personnel of TruConnect retail store. Duties include recruiting, staffing, training, coaching and supervising employees, and managing store's daily operations within goals and expectations. Will establish and maintain an environment to support sales and service. Duties & Responsibilities : Key functions include the following (other duties may be assigned) Successfully motives staff to meet/exceed sales targets, provide superior service and project positive company image. Responsible for reviewing the quality of orders submitted by individual sales agent and ensuring quality standards are met. Effectively coordinate and manage sales and customer support activities Document disciplinary actions, performance evaluations, and reports incidents to Human Resources and Management regarding any violations of company policy/procedures and preparing related documentation. Ensures adequate staffing by recruiting and hiring new employees Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals Effective management of Inventory control. Manages daily cash handling and account payable activity. Compute monthly sales reports for management to review Ensure safety and security standards are met Stay current on new technologies and competitive environment Manage monthly targets for sales agents and review monthly results with sales team. Successfully motives staff to meet/exceed sales targets, provide superior service and project positive company image Resolves customer escalations by working closely with internal departments. Ensure Truconnect store presentation is up to company standards. Analyzes various business reports for strategic planning purposes Ensure safety and security company standards are met Provide strategic direction to ensure the communication, implementation and execution of marketing programs Facilitate meetings such as training sessions and other promotional events Qualifications : The Store Manager position requires 100% involvement with both employees and customers. The requirements listed below are representative of the knowledge, skill, and/or ability required. 3-5 years sales management experience in telecommunications and/or retail industry Must be Bilingual (English/Spanish). Fluent in Spanish. Experience in an environment requiring multi-tasking Ability to work extended hours, including evenings and weekends and holidays Strong organizational skills and attention to detail. Strong communication, leadership, and presentation skills. Experience in employee management and ability to get measurable results. Sets high standards of performance for self and others Ability to operate a computer, wireless equipment, iPad Tablet, MS Word, MS Excel, MS PowerPoint and web-based applications. Education Level : High School Diploma (Required), Bachelor's Degree (Preferred), or equivalent experience Compensation: Salary Base + Commission

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Sr Mobile Expert are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise. Our company-owned Experience stores will be a destination for attracting new customers as well as providing the highest level of service to our existing customers. Sr Mobile Expert will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap built specifically for these locations. This store uniquely brings Team of Experts to life, where Experts and Leaders are working directly with peers in Customer Service and Engineering to create a one-stop to resolution for solving customer pain points. Sr Mobile Expert will receive one of a kind curated training and curriculum designed to enhance their expertise as well as provide ongoing development, resulting in an environment where they can best perform and grow. With a team-based culture that rewards and recognizes contribution to experience as well as store results, Sr Mobile Expert will be uniquely set up for success to deliver the BEST sales and service experiences in a customer's lifetime.Job Responsibilities: Sells appropriate products, features, and services based on customer needs. Resolves customer pain points in one interaction utilizing in-store systems and digital tools. Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile. Consistently leverages digital tools in interactions and onboarding. Works collaboratively to build and contribute to a culture of sales and service. Education: High School Diploma/GED (Required) Work Experience: Retail: 12+ Mos. Neighborhood Mobile Expert Care: Elite Expert, Account Care Care: Elite Expert, Technical Care Knowledge, Skills and Abilities: Consistently performs above company average in sales metrics. Demonstrated system and tool knowledge with the ability and aptitude to learn new skills. Strong problem-solving skills and ability to handle customer escalations with a calm and professional demeanor. Demonstrated ability to work in a fast-paced environment and handle multiple priorities simultaneously. Passionate about people, teams, and our Un-carrier values. Customer Service: Strong Customer Service skills, passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required) Retail Sales: Retail experience in high volume environment and ability to work in varied environments (Required) Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail (Required) Training: Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required) Mathematics: Consistent accuracy with basic math and proficient use of a calculator is required (Required) Pass Certification And Quarterly Re-Certification Process. At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Hourly Base Pay: $29.50Annualized Incentive Target: $7,200 Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Account Executive, Business Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small businesses (1-9 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals. Job Responsibilities: * Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. * Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile's value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. * Deal Negotiation: Negotiate and close deals. * Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. * Sales Approaches: Create effective sales approaches, solutions, and proposals. * Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts * Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: * High School Diploma/GED (Required) * Bachelor's Degree (Preferred) * 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred) * Outside B2B sales experience. (Preferred) Knowledge, Skills and Abilities: * Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) * Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) * Communication Excellent interpersonal, written, and oral communication skills (Required) * Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives Base Pay Range: $43,020 - $77,700 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ340645¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Description TruConnect is looking for a motivated full-time Associate. We are seeking talented sales professionals who are passionate about making money and advancing their careers. You will help customers select and purchase a wide variety of wireless communication devices and accessories. This is a great opportunity to join a growing company where your career goals can be established, achieved, and celebrated. Job Duties: Perform face-to-face quality sales at various field locations, and the retail store Understand and be compliant with government programs, such as California Lifeline and Affordable Connectivity Program (ACP) Generate sales by offering wireless prepaid products, upgraded handset offers, data top-up, and special promotional offers. Provide professional and friendly customer service to existing customers and assist in troubleshooting handset issues or answering general questions Process top-up payments, devices, and accessory purchases Follow proper cash handling procedures and accurate cash reporting Available to work flexible hours including evenings, weekends, and holidays Help maintain presentable field set-ups by displaying all products Assist in keeping track of physical inventory and providing daily reports of sales activity Achieve and exceed monthly individual sales goals Complete special projects and perform other duties as assigned by manager Handle and resolve customer service issues Other duties as assigned MUST BE AVAILABLE TO WORK WEEKENDS Required Qualifications: Education Level: High School Diploma, GED 1 - 2 years of face-to-face customer service Basic computer knowledge and basic knowledge of using a tablet Dependable transportation Excellent communication skills (verbal and written) Preferred Qualifications: 1 - 2 years' sales experience Fully Bilingual (Spanish/English) Telecommunications background Works well under pressure within a competitive team environment Retail, sales or other customer service-related experiences Physical Job Demands: Primarily work outdoor/field locations Ability to stand/sit for long periods of time Ability to travel to field locations assigned. Ability to set-up and transport field sales materials: table/tent/posters/inventory/etc. Work outdoors for special events Must be able to type on a computer keyboard or tablet Must be able to lift/move 30 pounds Must be able to drive a vehicle Must be able to stand for long periods Benefits: 401(k) 401(k) matching Medical insurance, including PPO & HSA Dental insurance Vision insurance Flexible Spending Account(s) Free Life & Long-Term Disability Insurance Free Identity Theft Protection & Travel Assistance Access to corporate discount program Flexible schedule Paid time off (sick, bereavement, and Flex PTO) Parental leave