Teller jobs at Truity Credit Union

Join Our Team! We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United. The Position Job Title Part Time Teller I SUMMARY This position is responsible for providing exceptional service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank. MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) * Explains, promotes, and sells products and services such as traveler's checks, savings bonds, money orders, and cashier's checks. Cross-sells additional bank products and direct customers to representatives to open new accounts or for investing needs. * Receives checking and savings deposits: verifies cash and endorsements, receives proper identification for cash back, and issues receipt of deposit. Identifies counterfeit currency. * Examines checks deposited and determines proper funds availability based on regulation requirements and completes Hold Notices when necessary. * Cashes checks and pays out money after verification of signatures and customer balances, processes savings withdrawals. Enters transactions into computer, and issues computer generated receipts. * Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies. * Accepts loan payments: verifies payment amount and issues receipt. * Buys and sells currency from the vault as necessary, ensuring that the teller drawer cash limits are not exceeded according to the guidelines set forth in the Teller Policy. * Receives FICA payments: verifies deposit coupons are properly completed and checks are made payable to the "Bank". * Follows procedures for removing accounts from dormancy. Place holds on accounts for uncollected funds unless pre-approval is obtained from Officer/Supervisor. * Balances drawer daily, including periodic batching of cashed checks. Counts and balances cash in automated teller machines and night depository. Counts and rolls loose coins. Enters required information into Vertex for Currency Transaction and Log Entry Reports. * Attends weekly sales meetings and monthly community bank meetings. ADDITIONAL DUTIES AND RESPONSIBILITIES * Handles customer complaints and escalates issues to supervisor as needed. * Recommends to supervisor possible methods to improve department. * Completes all required compliance exams on a yearly basis. * Adherence to all First United Policies and Procedures including Teller Policy. * Dresses professionally. EMPLOYEE SPECIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience * High school diploma or GED required. * Cash handling, sales, or customer service experience preferred. * Prior teller experience preferred. Technical/Functional Competencies * Basic mathematical skills. * Exceptional customer service skills. * Good problem-solving and decision making skills. * Demonstrates good judgment and ability to make on-the-spot decisions regarding customer transactions, weighing customer satisfaction with Bank exposure to loss or fraud. * Ability to work in a fast-paced environment and work well under pressure. * Ability to communicate well with customers by all means of communication including written, verbal, and non-verbal communication. * Ability to use e-mail, phone, and other communication tools are necessary. * Dependable and adheres to time lines and schedules. #LI-MD2 NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization. All Locations: Norman-East If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at ********************** for assistance. First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.

The Teller is responsible for assisting customers with their financial transactions, providing excellent customer service, and maintaining accuracy in all banking operations. The teller processes deposits, withdrawals, loan payments, and other account-related services while adhering to banking regulations and internal policies. Duties & Responsibilities Customer Service * Greet customers and provide assistance in a friendly and professional manner. * Address customer inquiries and resolve concerns related to their accounts and banking services. * Offer information about bank products and services, including promotions, new accounts, loans, and credit cards. Transaction Processing * Process customer deposits, withdrawals, check cashing, and account transfers. * Verify customer identities and ensure transaction accuracy. * Balance cash drawers and maintain proper records of all transactions. * Ensure compliance with all applicable banking policies, procedures, and regulations. Cash Handling * Accurately count, handle, and safeguard cash and other negotiable instruments. * Detect counterfeit currency or suspicious transactions and report them to the appropriate authorities. Account Management * Assist customers with account inquiries, including balances, statements, and transaction history. * Support customers in completing forms for various banking requests (e.g., stop payments, account closures). * Process loan payments and assist with basic loan inquiries. Sales and Referrals * Identify opportunities to promote additional bank services and products that meet customer needs. * Refer customers to other departments (e.g., loans, investments, credit) when appropriate. Compliance and Security * Ensure all transactions are completed in compliance with the bank's policies and legal regulations. * Maintain the confidentiality of customer information. * Report suspicious activities or potential fraud. Administrative Tasks * Maintain accurate records and documentation of all transactions. * Assist with reconciling daily transactions and balancing the cash drawer. Education & Experience Knowledge of: * Strong sales and customer service skills * Strong oral and written communication skills * Basic math and accounting functions Ability to: * Accurately count money * Perform duties and make decisions under frequent time pressures * Stand for extended periods of time * Lift 50 pounds Education and Training: * Eventual procurement of High School diploma. * Requires knowledge of Microsoft Office. Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18-$22.50/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

Join Our Team! We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United. The Position Job Title Part Time Teller I SUMMARY This position is responsible for providing exceptional service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank. MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) * Explains, promotes, and sells products and services such as traveler's checks, savings bonds, money orders, and cashier's checks. Cross-sells additional bank products and direct customers to representatives to open new accounts or for investing needs. * Receives checking and savings deposits: verifies cash and endorsements, receives proper identification for cash back, and issues receipt of deposit. Identifies counterfeit currency. * Examines checks deposited and determines proper funds availability based on regulation requirements and completes Hold Notices when necessary. * Cashes checks and pays out money after verification of signatures and customer balances, processes savings withdrawals. Enters transactions into computer, and issues computer generated receipts. * Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies. * Accepts loan payments: verifies payment amount and issues receipt. * Buys and sells currency from the vault as necessary, ensuring that the teller drawer cash limits are not exceeded according to the guidelines set forth in the Teller Policy. * Receives FICA payments: verifies deposit coupons are properly completed and checks are made payable to the "Bank". * Follows procedures for removing accounts from dormancy. Place holds on accounts for uncollected funds unless pre-approval is obtained from Officer/Supervisor. * Balances drawer daily, including periodic batching of cashed checks. Counts and balances cash in automated teller machines and night depository. Counts and rolls loose coins. Enters required information into Vertex for Currency Transaction and Log Entry Reports. * Attends weekly sales meetings and monthly community bank meetings. ADDITIONAL DUTIES AND RESPONSIBILITIES * Handles customer complaints and escalates issues to supervisor as needed. * Recommends to supervisor possible methods to improve department. * Completes all required compliance exams on a yearly basis. * Adherence to all First United Policies and Procedures including Teller Policy. * Dresses professionally. EMPLOYEE SPECIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience * High school diploma or GED required. * Cash handling, sales, or customer service experience preferred. * Prior teller experience preferred. Technical/Functional Competencies * Basic mathematical skills. * Exceptional customer service skills. * Good problem-solving and decision making skills. * Demonstrates good judgment and ability to make on-the-spot decisions regarding customer transactions, weighing customer satisfaction with Bank exposure to loss or fraud. * Ability to work in a fast-paced environment and work well under pressure. * Ability to communicate well with customers by all means of communication including written, verbal, and non-verbal communication. * Ability to use e-mail, phone, and other communication tools are necessary. * Dependable and adheres to time lines and schedules. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization. All Locations: Tecumseh If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at ********************** for assistance. First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.

It's about being kind because kindness is the best currency. Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems? At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services. Who you are: As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience-the kind that makes people want to stop by the bank and say hello. What you'll do: Provide exceptional customer service and teller services that consistently meet consumer banking performance standards Perform daily credit and debit transactions in compliance with established bank policies and procedures Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments Manage risk while actively practicing loss prevention Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you'll need: Required Availability: Monday-Friday, 7am-6:30pm with Saturdays, 8:30am-1:30pm Additional Preferred Skills: Excellent written and verbal communication skills Next-level customer service skills Proficiency in Microsoft applications Cash-handling experience Frost Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.

It's about being kind because kindness is the best currency. Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems? At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services. Who you are: As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience-the kind that makes people want to stop by the bank and say hello. What you'll do: Provide exceptional customer service and teller services that consistently meet consumer banking performance standards Perform daily credit and debit transactions in compliance with established bank policies and procedures Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments Manage risk while actively practicing loss prevention Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you'll need: Required Availability: Monday-Friday, 7am-6:30pm with Saturdays, 8:30am-1:30pm Additional Preferred Skills: Excellent written and verbal communication skills Next-level customer service skills Proficiency in Microsoft applications Cash-handling experience Frost Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.

It's about being kind because kindness is the best currency. Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems? At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services. Who you are: As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience-the kind that makes people want to stop by the bank and say hello. What you'll do: Provide exceptional customer service and teller services that consistently meet consumer banking performance standards Perform daily credit and debit transactions in compliance with established bank policies and procedures Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments Manage risk while actively practicing loss prevention Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you'll need: Required Availability: Monday-Friday, 1pm-6pm with Rotating Saturdays, 8:30am-1:30pm Additional Preferred Skills: Excellent written and verbal communication skills Next-level customer service skills Proficiency in Microsoft applications Cash-handling experience Frost Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.

It's about being kind because kindness is the best currency. Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems? At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services. Who you are: As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience-the kind that makes people want to stop by the bank and say hello. What you'll do: Provide exceptional customer service and teller services that consistently meet consumer banking performance standards Perform daily credit and debit transactions in compliance with established bank policies and procedures Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments Manage risk while actively practicing loss prevention Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you'll need: Required Availability: Monday-Friday, 7am-6:30pm with Rotating Saturdays, 8:30am-1:30pm Additional Preferred Skills: Excellent written and verbal communication skills Next-level customer service skills Proficiency in Microsoft applications Cash-handling experience Frost Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.

It's about being kind because kindness is the best currency. Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems? At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services. Who you are: As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience-the kind that makes people want to stop by the bank and say hello. What you'll do: Provide exceptional customer service and teller services that consistently meet consumer banking performance standards Perform daily credit and debit transactions in compliance with established bank policies and procedures Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments Manage risk while actively practicing loss prevention Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you'll need: Required Availability: Monday-Friday, 1:00pm-6:00pm with Rotating Saturdays, 8:30am-1:30pm Additional Preferred Skills: Excellent written and verbal communication skills Next-level customer service skills Proficiency in Microsoft applications Cash-handling experience Frost Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.

Description: GENERAL DESCRIPTION: The Teller will be primarily responsible for assisting customers in their day-to-day transactions, maintaining a cash drawer, closing bank as necessary and answering the telephone in a courteous and professional manner. ESSENTIAL FUNCTIONS OF JOB: 1. Provide excellent customer service at all times. 2. Handle deposits, withdrawals, money orders, cashier checks, travelers checks and credit card advances; this duty is performed daily. 3. Maintain customer savings passbooks. This duty is performed irregularly. 4. Balance and maintain cash drawer. This duty is performed daily. 5. Perform opening and closing procedures as assigned. This duty is performed daily. 6. Perform end of day recap in absence of Head Teller. 7. Close checking and savings accounts as necessary. This duty is performed weekly. 8. Transfer funds. This duty is performed daily. 9. Process night deposits. This duty is performed daily. 10. Answer telephone in a courteous manner. This duty is performed daily. 11. Accept loan payments. This duty is performed daily. 12. Stock desk/teller supplies. This duty is performed daily. 13. Process Cash Collections. This duty is performed daily. 14. Process incoming and outgoing collections. This duty is performed daily. 15. Sell gift cards and keep a log on them. This duty is performed daily. 16. Scan and balance daily work. This duty is performed daily. 17. Release of instant issue debit cards to customers. This duty is performed daily, 18. Process savings bonds being cashed in. This duty is performed irregularly. 19. Fill out CTRs as required. This duty is performed irregularly. 20. Perform any other duties as assigned. Requirements: REQUIRED SKILLS: 1. Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc.; regular use of desktop computer and related banking software. 2. Possess immediate skill level at word processing / typing; and basic skills using 10-key, alpha-numeric data entry and databases. 3. Mental awareness, alertness and adaptability to office work routines. 4. Must possess excellent time management skills and the ability to prioritize work. 5. Must pay attention to detail. 6. Communication Skills: Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to effectively communicate information and respond to questions in person-to-person situations with customers, general public and other employees of the company. 7. Mathematical Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform such mathematical skills using money and other forms of measurement. 8. Critical Thinking Skills: Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature. 9. Employee Contact: Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May obtain, present of discuss data, but only as it pertains to an immediate and specific assignment. No responsibility for obtaining cooperation or approval of action or decision. 10. Public Contact: Regular contact with patrons, either within the office or in the field. May involve occasional self-initiated contacts to patrons. Lack of tact and judgment may results in a limited type of problem for the organization. 11. Accuracy: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses or embarrassment to the company. The possibility for error is always present due to the requirements and repetition of the job. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: While performing the essential functions of this job, this position is regularly required to sit or stand or talk; may occasionally lift, move, push or pull up to 25 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate. REQUIRED EXPERIENCE: High school degree or GED equivalent; emphasis on office skills, cash handling, plus 3-6 months of related experience and/or training or equivalent combination of education and experience. REPORTING RELATIONSHIP: This position reports directly to the Branch Manager. The Branch Manager reports to the COO/Market President, who in turn reports to the President/CEO of American National Bank & Trust. DISCLAIMER: This is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization. This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice. “ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”

GENERAL DESCRIPTION: The Teller will be primarily responsible for assisting customers in their day-to-day transactions, maintaining a cash drawer, closing bank as necessary and answering the telephone in a courteous and professional manner. ESSENTIAL FUNCTIONS OF JOB: 1. Provide excellent customer service at all times. 2. Handle deposits, withdrawals, money orders, cashier checks, travelers checks and credit card advances; this duty is performed daily. 3. Maintain customer savings passbooks. This duty is performed irregularly. 4. Balance and maintain cash drawer. This duty is performed daily. 5. Perform opening and closing procedures as assigned. This duty is performed daily. 6. Perform end of day recap in absence of Head Teller. 7. Close checking and savings accounts as necessary. This duty is performed weekly. 8. Transfer funds. This duty is performed daily. 9. Process night deposits. This duty is performed daily. 10. Answer telephone in a courteous manner. This duty is performed daily. 11. Accept loan payments. This duty is performed daily. 12. Stock desk/teller supplies. This duty is performed daily. 13. Process Cash Collections. This duty is performed daily. 14. Process incoming and outgoing collections. This duty is performed daily. 15. Sell gift cards and keep a log on them. This duty is performed daily. 16. Scan and balance daily work. This duty is performed daily. 17. Release of instant issue debit cards to customers. This duty is performed daily, 18. Process savings bonds being cashed in. This duty is performed irregularly. 19. Fill out CTRs as required. This duty is performed irregularly. 20. Perform any other duties as assigned. Requirements REQUIRED SKILLS: 1. Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc.; regular use of desktop computer and related banking software. 2. Possess immediate skill level at word processing / typing; and basic skills using 10-key, alpha-numeric data entry and databases. 3. Mental awareness, alertness and adaptability to office work routines. 4. Must possess excellent time management skills and the ability to prioritize work. 5. Must pay attention to detail. 6. Communication Skills: Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to effectively communicate information and respond to questions in person-to-person situations with customers, general public and other employees of the company. 7. Mathematical Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform such mathematical skills using money and other forms of measurement. 8. Critical Thinking Skills: Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature. 9. Employee Contact: Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May obtain, present of discuss data, but only as it pertains to an immediate and specific assignment. No responsibility for obtaining cooperation or approval of action or decision. 10. Public Contact: Regular contact with patrons, either within the office or in the field. May involve occasional self-initiated contacts to patrons. Lack of tact and judgment may results in a limited type of problem for the organization. 11. Accuracy: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses or embarrassment to the company. The possibility for error is always present due to the requirements and repetition of the job. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: While performing the essential functions of this job, this position is regularly required to sit or stand or talk; may occasionally lift, move, push or pull up to 25 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate. REQUIRED EXPERIENCE: High school degree or GED equivalent; emphasis on office skills, cash handling, plus 3-6 months of related experience and/or training or equivalent combination of education and experience. REPORTING RELATIONSHIP: This position reports directly to the Branch Manager. The Branch Manager reports to the COO/Market President, who in turn reports to the President/CEO of American National Bank & Trust. DISCLAIMER: This is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization. This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice. “ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”

Job Description Reports to the designated Banking Center Manager. Responsible for the accurate and efficient performance of a wide variety of teller functions for Bank customers and potential customers. Greet all customers and assist them by completing the required banking transaction(s) in a prompt, accurate, and courteous manner. Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. Resolve customer transactions, which are not consistent with Bank policy or outside of teller authority through the appropriate procedures. Respond to customer account inquiries. Identify and pursue selling and cross-selling opportunities with Bank customers and prospective customers. Provide assistance to other personnel during peak hours. Assist customers both on the telephone and in the Bank with balance information, account inquiries and telephone transfers. Assist loan customers with loan and payoff information, amount of loan payment due and line of credit balances. Reconcile a variety of bank reports on a weekly and/or monthly basis as needed. Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. Perform clerical tasks such as typing, and filing. Perform the duties of a Paying and Receiving Teller which include: Preparing the teller station by completing balancing sheets, counting cash in the drawer and signing on to the computer. Accepting and processing account deposits and withdrawals. Issuing Cashier checks, Travelers checks and money orders. Processing commercial deposits and order for change. Cashing checks for banking customers and/or checks issued to our customers. Balancing cash assigned to the teller station daily and completing the closing transactions. It is expected that the incumbent shall perform other duties as assigned within their capabilities as determined by management. QUALIFICATIONS High School Diploma or equivalent required. Knowledge of Windows based software, ability to use a personal computer and 10 key by touch and be detail oriented and highly accurate. Previous experience handling cash in a customer service environment preferred. Knowledge of principles and processes for providing customer and personal services, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of principles and methods for showing, promoting, and selling products or services preferred. You must apply at **********************************************

It's about being kind because kindness is the best currency. Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems? At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services. Who you are: As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience-the kind that makes people want to stop by the bank and say hello. What you'll do: Provide exceptional customer service and teller services that consistently meet consumer banking performance standards Perform daily credit and debit transactions in compliance with established bank policies and procedures Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments Manage risk while actively practicing loss prevention Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you'll need: Required Availability: Monday-Friday, 7:45am-6:15pm with Saturdays, 8:45am-1:15pm Additional Preferred Skills: Excellent written and verbal communication skills Next-level customer service skills Proficiency in Microsoft applications Cash-handling experience Frost Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.

It's about being kind because kindness is the best currency. Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems? At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services. Who you are: As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience-the kind that makes people want to stop by the bank and say hello. What you'll do: Provide exceptional customer service and teller services that consistently meet consumer banking performance standards Perform daily credit and debit transactions in compliance with established bank policies and procedures Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments Manage risk while actively practicing loss prevention Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you'll need: Required Availability: Monday-Friday, 7:00am-6:30pm with Rotating Saturdays, 8:30am-1:30pm Additional Preferred Skills: Excellent written and verbal communication skills Next-level customer service skills Proficiency in Microsoft applications Cash-handling experience Frost Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.

Job Details Edmond Branch - Edmond, OKDescription Summary: Tellers are responsible for processing a variety of customer transactions while providing world class customer service and identifying bank products and services that would be beneficial to prospective and existing customers. Tellers are friendly, courteous and are the face of the bank. As such, tellers strive to provide a superior customer experience. The Teller role is a leveled position, beginning with Level 1 and advancing to Level 3 that focuses on product recommendations and customer service. Senior Teller is reserved for team members that have met the qualifications to advance into a branch leadership position. This position is eligible to participate in the Team Incentive Plan (TIP). Essential Duties and Responsibilities include the following: (Other duties may be assigned) Greets customers and facilitates a welcoming environment. Possesses a positive attitude and ability to effectively contribute to a positive team environment and work toward achieving goals. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. Cashes checks and pays out money after verification of signatures and customer balances. Enters customers' transactions into computer to memo post transactions, and issues teller machine and manually generated receipts. Places holds on accounts for uncollected funds. Orders daily supply of cash and counts incoming cash. Balances currency and coin in cash drawer at end of shift and compares totaled amounts with data displayed on teller machine and/or other corresponding reports. Generates new business and expands relationships with current customers by cross-selling bank products and services that would benefit each individual as opportunities arise. Receives deposits via mail and counts and balances cash in night depository. Accepts utility bills and loan payments. Cross trained on all areas of deposit operations to serve as a backup to these duties, when necessary, especially new account duties. Other duties may be assigned. Qualifications Supervisory Responsibilities This job has no direct supervisory responsibilities. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. To perform this job successfully, an individual should have knowledge of Microsoft Internet Explorer and Microsoft Office software. Physical Demands This position may require long periods of standing or sitting and may include long periods of typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The environment would be consistent with a typical business office with moderate noise, services open to the public and the ability to work in a confined area typically indoors. All employees are required to attend training as required by GPB, as well as support the overall compliance program by complying with all laws, policies and procedures. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or location protected class.

The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we have to make a difference in the lives of our employees for them to make a difference for our members and communities. In your role as Part-time Teller at out Tulsa Hills location, you will be responsible for handling member transactions and delivering outstanding member service. In this role you will: Process member financial transactions including deposits, withdrawals, money transfers and loan payments Identify and resolve member service issues Balance cash drawer and daily transactions accurately Assist with Cash Vault, CDM and ATM functions Cross-sell credit union products and services based on member needs Contribute to branch and credit union goals and objectives Deliver service to both internal and external members that are in alignment with the credit union's Service Promise. Benefits you can expect when you join Oklahoma Central Credit Union: Competitive pay - Cha-ching! Work-life balance - Your family, hobbies, and life outside of work are important to us! 401 (k) retirement plan - You contribute to our future, so we contribute to yours! Best-in-class healthcare coverage - Helping you stay healthy! Generous PTO and federal holidays - We prioritize what matters! Community Service - We believe in giving back to the community and you'll receive up to 40 hours of paid volunteer time off! Requirements Who we're looking for: You're a friendly person, a great communicator, and you enjoy helping people. You are detail oriented and know how to stay focused while juggling multiple tasks. You'll need to have: High school diploma, GED or higher A willingness to work Saturdays Previous experience working in customer service, teller experience or cash handling Even better if you have: Prior financial institution experience Working knowledge of a computer General math aptitude Oklahoma Central Credit Union is proud to be an Equal Opportunity Employer and Drug Free Workplace!

JOB TITLE: Teller REPORTS TO: Frontline Supervisor FLSA STATUS: Non-Exempt JOB SUMMARY: This position is responsible for performing banking transactions for Bank customers in a timely, accurate, and courteous manner. ESSENTIAL JOB FUNCTIONS: Greets customers and assesses their needs. Processes customer transactions (financial transactions including deposits, withdrawals, check cashing, money orders, etc.…) with professionalism, accuracy, and courtesy. Ensures transaction forms are filled in correctly, examines checks for endorsements. Checks customers' identification. Ensures that transactions are completed in a quick, efficient manner to avoid long back-ups in customer lines or traffic lanes. Maintains knowledge to place hold on accounts for uncollected funds, if needed. Counts incoming cash and orders daily supply of cash. Records all transactions in the computer system and generates customer receipts. Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data in computer. Removes night depository items and work. Counts and balances checks and cash in night depository. Attends to and completes other items removed from the night depository. Accepts loan payments. Handles customer complaints and works through these sensitive issues to resolution. Performs data entry to complete reporting requirements. Interacts in a professional, courteous manner with customers, prospective customers, visitors, co-workers, vendors, etc… Recommends additional Bank products and services to customers to enhance the customer relationship. Complies with all relevant regulatory requirements. Completes and records accurate documentation on large transactions. Complies with all Bank policies, including attendance and punctuality. Maintains strict confidentiality guidelines in accordance with Bank policy. Demonstrates knowledge and expertise of Bank Teller procedures and supports the Company's overall mission, standards, policies and procedures, and confidentiality guidelines. (Note: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.) ADDITIONAL RESPONSIBILITIES: Performs other duties as required by management. Participates in community activities as requested by Bank management. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibility. MINIMUM QUALIFICATIONS FOR CONSIDERATION: High school graduation or G.E.D. equivalent, or 16 years of age and working toward High school graduation or G.E.D. equivalent. KNOWLEDGE, SKILLS, AND ABILITIES: Good verbal and written communication skills. Neat, legible, and efficient handwriting. Good interpersonal skills: able to work well with a wide range of people. Good sense of customer service. Good attention to detail. Good problem solving and decision-making skills. Good understanding of general banking guidelines and teller procedures. Demonstrates dependability through good attendance and adherence to timelines and schedules. Able to handle large amounts of money without errors. Able to work with frequent interruptions and in a fast-paced setting. Able to perform under time deadlines. Able to perform basic mathematical computations. Able to compute rate, ratio, and percentage. Proficient in 10-key. Able to type (minimum 30 wpm). Proficient in basic personal computer operations. Able to complete three-to-six months on-the-job training. Able and willing to continue business skill development. PHYSICAL REQUIREMENTS This is sedentary work that requires the following physical activities: Sitting or standing for long periods. May stand for most of the work day. Walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual acuity. Able to work in a low-light environment. Occasional lifting (up to 25 pounds of coins). ATTENDANCE REQUIREMENTS This position works and rotates on time requirements but could include the following: Reporting as early as 7:00am on Monday through Friday, when needed Working until close of day on Monday through Friday (normally 5:30pm on Friday) Working Saturday 7:30am to close (normally 12:00pm), when needed WORKING CONDITIONS: Normal office environment. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we have to make a difference in the lives of our employees for them to make a difference for our members and communities. In your role as Teller at our Broken Arrow South branch, you will be responsible for handling member transactions and delivering outstanding member service. In this role you will: Process member financial transactions including deposits, withdrawals, money transfers and loan payments Identify and resolve member service issues Balance cash drawer and daily transactions accurately Assist with Cash Vault, CDM and ATM functions Cross-sell credit union products and services based on member needs Contribute to branch and credit union goals and objectives Deliver service to both internal and external members that are in alignment with the credit union's Service Promise. Benefits you can expect when you join Oklahoma Central Credit Union: Competitive pay - Cha-ching! Work-life balance - Your family, hobbies, and life outside of work are important to us! 401 (k) retirement plan - You contribute to our future, so we contribute to yours! Best-in-class healthcare coverage - Helping you stay healthy! Generous PTO and federal holidays - We prioritize what matters! Community Service - We believe in giving back to the community and you'll receive up to 40 hours of paid volunteer time off! Requirements Who we're looking for: You're a friendly person, a great communicator, and you enjoy helping people. You are detail oriented and know how to stay focused while juggling multiple tasks. You'll need to have: High school diploma, GED or higher A willingness to work Saturdays Previous experience working in customer service, teller experience or cash handling Even better if you have: Prior financial institution experience Working knowledge of a computer General math aptitude Oklahoma Central Credit Union is proud to be an Equal Opportunity Employer and Drug Free Workplace!

It's about being kind because kindness is the best currency. Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems? At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services. Who you are: As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience-the kind that makes people want to stop by the bank and say hello. What you'll do: Provide exceptional customer service and teller services that consistently meet consumer banking performance standards Perform daily credit and debit transactions in compliance with established bank policies and procedures Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments Manage risk while actively practicing loss prevention Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you'll need: Required Availability: Monday-Friday, 7am-6:30pm with Saturdays, 8:30am-1:30pm Additional Preferred Skills: Excellent written and verbal communication skills Next-level customer service skills Proficiency in Microsoft applications Cash-handling experience Frost Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.

Job Details Entry Main Branch - LIVINGSTON, TX Full Time BankingDescription The Teller position provides prompt, efficient, and friendly service to ensure the Best Possible Banking Experience for all customers. Acknowledges customer's needs with suggestions and referrals of appropriate bank products and services. Follows the established bank policies and procedures for this position. DUTIES AND RESPONSIBILITIES Primary Support the bank's Mission Statement. Comply with the Bank Secrecy Act. Greet all customers with a smile and provide prompt and friendly service with each encounter. Accept and processes checking and savings deposits, including night deposits; inspects deposit tickets and deposited items for completeness and accuracy; validates customer receipts. Place holds on accounts to identify uncollected funds according to Reg. CC guidelines. Cash checks and process savings withdrawals within prescribed limits; codes onus cashed checks as a “first pay” transaction. Redeem savings bonds. Process collection items and credit card cash advances. Sell cashier's checks, money orders, gift and travel cards, postage stamps, zipper bags. Accept and processes all types of payments, including loan, loan payoffs, safe deposit, and Pocket Money payments. Prepare daily totals and corresponding tickets for batch transactions (ATM balancing, cash advance settlement, coin machine balancing, etc.). Assemble and prepare all documents to be scanned for branch capture. Scan all proof work and submit, by batch, to IT for balancing. Research inquiries from IT regarding submitted batches. Monitor and maintain an adequate supply of currency and coin; balance cash drawer daily at the end of shift. Buy or sell coin and currency to or from the vault (or lead teller) to maintain a minimum, but adequate, drawer supply. Maintain an adequate supply of deposit slips, withdrawal slips, receipts, etc., in the window. Respond to customer inquiries regarding necessary account information (e.g., account balance, check clearance, loan payoff, etc.). Provide statement print outs as requested. Prepare wire transfer requests, stop payments, take check re-order information, a complete change of address form, assist with safe deposit access, and assist customers with deposit and withdrawal slips. Participate in monthly cross-sell referral and note card program as well as additional incentive programs. Ensure individual sales goals are met. Secondary Part of Saturday rotation. Attend seminars as requested. Miscellaneous duties and projects as assigned. May be called upon from time to time to participate with community organizations and in community projects. CRITICAL SUCCESS FACTORS Successful operations of the bank. This position is responsible for providing superior customer service along with the management of assigned cash drawer, accuracy and processing of transactions received, and for achieving individual referral and business development production goals. Qualifications EDUCATION, EXPERIENCE AND KNOWLEDGE This knowledge level is generally acquired by completing a high school diploma or equivalent, and six months of cash handling experience in a retail environment, and completion of an in-house Teller Training Course. INTERPERSONAL RELATIONS INTERNAL: Primarily within own department; extensive contact and communications with Sales & Services, Central Operations, IT, and Central Credit, working as a team to provide superior customer service. EXTERNAL: Daily contact with customers to provide superior customer service and business development; limited contact with other financial institutions to call on check clearance. MACHINE/OTHER SKILLS Basic math skills (addition, subtraction, multiplication, division). Ability to operate a computer and to understand and operate retail computer systems and applications. Ability to operate, 10-key calculator, coin machine, scanner, and other equipment related to the department. Ability to understand and apply all teller services, policies, and procedures, including Bank Secrecy Act and audit requirements. Ability to understand and explain all retail products and services to sell bank products and services and respond to customer inquiries. Intermediate oral and interpersonal skills with the ability to recognize and respond to sales opportunities.