Trust officer job description

· 10-12 years of experience in Trust and Wealth Management.

· Experience in administering both revocable and irrevocable trusts, estates, investment agency accounts and IRAs.

· Ability to have quality interactions with customers.

· Experience and success in developing trust, estate and investment business.

· Ability to interpret written policies and procedures, and government regulations.

· Have a thorough working knowledge of fiduciary laws and regulations. Knowledge of investments and income taxation, both personal and fiduciary.

· Advanced written, verbal, and interpersonal communication skills.

· Thorough knowledge of all bank products and services.

· Excellent computer and technology skills with advanced working knowledge of Microsoft Office.

Duties:

· Participate in Board of Directors Trust Committee meetings as needed.

· Service existing personal trust accounts, IRAs and investment accounts, including monitoring daily transactions, timely income distributions and payment of invoices

· Gather and appraise estate assets, pay estate liabilities, file estate inventories and appropriate tax returns and distribute assets to beneficiaries.

· Ensure safety of real estate holdings and maintaining adequate insurance.

· Review account investment objectives and asset allocations periodically and realign portfolios as necessary. Monitor account investments and work with third party advisors.

· Prepare and provide client and group presentations as needed.

· Prepare and send tax information on a timely basis.

· Initiate contact with account principals a minimum of two times per year to discuss objectives, reporting, investments, problems, concerns, etc.

· Follow-up on requests by clients in a timely manner.

· Represent Summit at professional, civic and community functions.

· May be required to work flexible schedule to meet customer needs.

· Sell and promote Trust and Wealth Management Services

· Sell and promote bank products and services.

· Other duties as assigned.

Relationships:

Internal – Moderate contact with bank customers, customer service representatives and bank employees regarding accounts, specific transactions and problem resolution.

External – Extensive contact with clients, attorneys and CPAs regarding accounts, specific transactions, portfolio management and problem resolution.

Summit Financial Group and the Subsidiaries are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Salary Information: Salary varies, depending on experience.

Senior Trust Officer
Department: Cleveland Private Trust Company
Reports To: Chief Executive Officer
Employment Status: Full-Time, Exempt
Office Location: Cleveland, Ohio


Job Summary


Oversee the daily business and affairs of fiduciary accounts at Cleveland Private Trust Company. Duties include the administration of fiduciary business and provide timely and accurate management reports on fiduciary business to members of the senior management team.


Job Specific Responsibilities and Duties:


Manage probate and trust estates following death of client Ensure that trust and estate accounts are properly set-up and on-going administration is in full compliance with policies and procedures and all applicable statutes and regulations Prepare materials for management committees including Account Review Committee, Discretionary Action Committee and Trust Committee Create and oversee all documents needed to open accounts including Welcome and Admin Letter to clients Work with affiliated entities, including internal audit, as needed Develop new business through servicing customers and interaction with internal and external resources Create relationships with referral sources within the local legal and estate planning community Coordinate with financial advisors regarding investment issues. Comply with company policies, practices, procedures and risk management Attend internal and client meetings and prepare follow-up as needed Set goals, prioritize and execute duties of the position Manage documents, files and electronic information in an organized, efficient and secure manner Represent company as a professional in appearance and manner Communicate (written and oral) with the highest level of professionalism and integrity Complete company required training courses as assigned




Requirements:


General Requirements:
5+ years of relevant trust administration experience Bachelor’s degree required, JD/CTFA preferred Strong working knowledge of the interpretation and practical application of trust and estate document provisions, trust and estate law, taxes and investments Execute tasks with accuracy and attention to detail Perform responsibilities with honesty and integrity Maintain a professional level of stress tolerance[RA3] Possess ability to adapt to changing environment


Technical Skills:
Experience with Microsoft Office products, particularly Excel and Word Ability to use a trust accounting system Proficient personal computer skills including electronic mail, record keeping, routine database activity, etc.






The job description outlined above is considered a core list of job duties/requirements. This document should not be considered a complete or comprehensive list. The incumbent assigned to this position is required to perform the duties listed above. The incumbent is also expected to adapt to changes and/or additions as needed. Nothing contained within this document is intended or shall be construed to create or constitute a contract of employment between any employee or group of employees and Emigrant Bank and its subsidiaries and/or affiliates. Emigrant Bank and its subsidiaries and/or affiliates retains and reserves any and all rights to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.

1. Serves as a relationship manager and primary financial advisor to Wealth Management Clients providing insight and guidance on all aspects of financial planning.
2. Responsible or building, retaining, broadening and deepening client relationships by providing an outstanding advice-based client experience.
3. Develops strong working relationships with internal partners.
4. Builds strong relationships with clients' legal and tax advisors and other external Centers of Influence.
5. Works with clients on a daily basis for trust and investment needs, including distributions, movement of assets, payment of invoices, and review of accounts.
6. Reviews and collaborates with outside CPA firms in preparation and filing of tax returns (Fiduciary, Income, Domestic, and Estate – both Federal and State).
7. Checks daily transaction histories, portfolio investment reviews, trust checks and statements.
8. Oversees real estate activities of client holdings including appraisal, inspection, supervision of repairs, capital improvements, insurance coverage, environmental compliance, sales and lease negotiations.
9. Serves on various trust department or bank committees, as assigned.
10. Prepares and presents specific agenda items to Trust Investment Committee.

11. Maintains a thorough knowledge of all American National Bank & Trust Company products, services, procedures, policies and a appropriate regulatory issues relating to daily job functions including but not limited to: Bank Secrecy Act; Privacy; Fair Lending; Regulation E; deposit, transaction and loan accounts.

12. Performs other duties as assigned.

13. Normal office working environment.

14. Must be able to walk in area and carry files and papers in the department.

REQUIRED SKILLS

1. Knowledge and experience in:

* Investments

* Marketing

* Real estate transactions

* Environmental liability

* Fiduciary and Personal Taxation

* Risk Management

2. Effective communicator with good verbal and written skills.

3. Strong analytical, detailed and problem solving skills.

4. Ability to multi-task and set priorities.

5. Exemplifies excellent customer service standards.

6. Strong computer skills with a working knowledge of Microsoft Office products – Word, Excel, Power Point and Outlook.

EDUCATION AND EXPERIENCE

1. Bachelor's Degree Required. Advanced Degree i.e. MBA or JD preferred.

2. CFP and/or CTFA preferred

3. Minimum 5 years trust experience.

4. Willingness to continue education with trust schools, industry seminars, etc .

PM21

PI193087235