Remote Editorial Assistant
Remote job
Earn up to $16 USD/hourly and work fully remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice.
Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality.
Contribute across a range of projects based on your skills, interests, and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment.
Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another.
Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards.
Nice to Have
Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines.
Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing.
Curiosity about AI systems, machine learning, or creative technology tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Business Operations Specialist Experience with compensation tools (Everstage Compensation) Denver CO OR Remote
Remote job
Business Operations Specialist Experience with compensation tools (Everstage Compensation)
Denver, CO
Experience with compensation tools (Everstage Compensation - very good to have)
This project is envisioned as a short-term managed services engagement (3-6 months), with scalability between 2 FTEs at minimum and 4 FTEs at maximum. Resources may work remotely, with flexibility for on-site support as needed.
We are looking for a Business Operations Specialist to codify and document best practices across sales and operations teams. This role focuses on capturing institutional knowledge around governance processes such as forecasting, CRM task tracking, quota timelines, and usage of supporting tools. The ideal candidate will combine organizational and project management skills with a strong understanding of sales processes.
Responsibilities:
Collaborate with sales and operational leadership to gather process documentation from subject-matter experts.
Consolidate and structure best practices into accessible reference materials for team onboarding and continuity.
Document workflows for Salesforce task logging, account transitions, and quota management timelines.
Review and ensure process alignment with 3rd party software tools used across the sales lifecycle.
Maintain organized, searchable repositories (Google Sheets/MS Excel) of governance and procedural content.
Qualifications:
2-4 years of advanced Google Sheets or Microsoft Excel usage for documentation and data organization.
2-4 years project management experience, preferably in a sales operation's context.
2-4 years of direct collaboration with sales teams on process improvement or enablement.
2-4 years of Salesforce usage, including reporting, task management, and process tracking.
Strong communication skills and ability to translate tribal knowledge into structured operational guidelines.
Vendor Operations Associate - Valuations
Remote job
Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, ServiceLink, the best in the mortgage industry, invites you to apply for the opening of Vendor Operations Associate, a position which carries the responsibility of efficiently processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor Operations Associate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by ServiceLink, a company committed to providing on-going training and supporting every employee's motivation to reach career goals.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
· Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues.
· Manage vendor timelines, appointments and engagement agreements
· Relay reminders to vendors re: Quality, turnaround times, website usage, etc.
· Provide suggestions as to assist the team with resolving every day operational challenges.
WHO YOU ARE
You possess …
· The ability to maintain a positive and professional business relationship with vendors and internal staff.
· Computer literate with the ability to learn software applications
· A penchant for excellence. You will use your strong attention to detail to maintain our quality standards
· The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients
Responsibilities
· Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues.
· Maintain compliance with Independence Guidelines.
· Maintain a positive and professional business relationship with vendors and internal staff.
· Manage vendor timelines, appointments, and engagement agreements.
· Relay reminders to vendors re: Quality, turnaround times, website usage, etc.
· Follow through with established team goals.
· Ensure appropriate escalation paths are followed and timely resolution is accomplished.
· Communication workflow expectations with consumers and vendors.
· Provide suggestions as to assist the team with resolving every day operational challenges.
· Attend and participate in regular department meetings and provide feedback when necessary.
· Responsible to meet department productivity and quality goals.
· Communicate with all stakeholders on a regular basis.
· Perform all other duties as assigned.
Qualifications
· The ability to maintain a positive and professional business relationship with vendors and internal staff.
· Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
· Familiarity with basic Microsoft Office (Outlook, Excel, and Word).
· High School diploma or equivalent.
· Knowledge of office processes, procedures, and technology.
· Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience.
· Role requires willingness to work a flexible schedule.
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Auto-ApplyAssociate, Intelligent Operations
Remote job
Job DescriptionPoint B is a business innovation firm that takes the guesswork out of transformation. We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead.
We're consulting done different. While others might say it, we live it-your success is our success.
We start with the challenges you face, then partner to drive to what's right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. When you partner with Point B, you'll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. We're ready to start generating your future today.
JOB SUMMARY:Associates in Point B's Intelligent Operations - Automation & Modeling capability help clients improve performance by designing and delivering data-driven, technology-enabled solutions. You'll work at the intersection of people, process, and technology-translating business needs into digital workflows and helping organizations modernize how work gets done. Associates have the opportunity to work with top clients of all types, from start-ups to Fortune 500 companies in various industries, including Healthcare, Life Sciences, Financial Services, Manufacturing, and Consumer Products & Retail.
RESPONSIBILITIES:Participate in the automation development life cycle, including requirements definition, design, testing, deployment, and continuous improvement.Collaborate with clients to document and analyze business processes, identify automation opportunities, and translate business requirements into clear functional and technical specifications.Support discovery and feasibility assessments that quantify value, ROI, and risk for potential automation and AI use cases.Contribute to the design and configuration of process automation solutions using low-code, RPA tools, enterprise applications, and custom app development.Support data discovery activities by identifying, cleaning, and mapping process data across systems; understand how data inputs drive performance metrics and automation logic.Partner with analytics and data teams to validate data quality, lineage, and governance requirements for automation solutions.Configure, test, and deploy automated workflows; ensure alignment with client objectives and seamless integration with existing systems.Maintain comprehensive documentation-process maps, data models, technical specifications, and user guides.Support client enablement through training, communication, and adoption planning; help teams understand how automation and AI augment daily work.Participate in developing internal playbooks, reusable frameworks, and accelerators that strengthen Point B's Intelligent Operations offerings.Partner with senior team members to research emerging technologies (e.g., copilots, generative AI, process mining, simulation) and bring insights into active engagements.Learn and grow by working alongside some of the best Operations and Process Improvement experts in the business, as well as Point B Solutions experts in other areas such as change management, org design, technology, strategy, mergers & acquisitions, data & analytics, and others.Exercise an entrepreneurial spirit and contribute to the firm's growth as an employee-owner.
REQUIRED QUALIFICATIONS:2+ years of management consulting and hands-on experience in process automation, business process management, or a related field. Prefer candidates with experience with advanced analytics, machine learning, or artificial intelligence as applied to process automation.Technical Skills: Knowledge of process improvement methodologies and tools such as Lean Six Sigma. Functional knowledge of automation tools and technologies such as RPA (e.g., UiPath, Blue Prism, Automation Anywhere, Microsoft Power Platform, Appian, Celonis) and enterprise applications (ERP, CRM, etc.). Ability to work on-site as requested Ability to work remotely Ability to travel up to 80%Ability to work non-standard work hours as necessaryB.A. or B.S. required Relevant certification in process automation or related technologies preferred (e.g., Six Sigma, Microsoft Power Platform) are preferred.
DESIRED QUALIFICATIONS:Delivery & Product Mindset: Exposure to software development or product life cycle concepts (SDLC, Agile, or Design Thinking). Comfortable working in iterative environments and collaborating with both business and technical teams.Analytical Skills: Strong analytical and problem-solving abilities, with a keen eye for detail and the ability to identify process inefficiencies and improvement opportunities. Understanding of how data is structured, captured, and governed across business systems (ERP, CRM, workflow tools). Able to translate process data into insights using visualization tools such as Power BI or Tableau. Experience with data preparation, joins, and quality checks preferred.Project Management: Experience managing projects, including scoping, planning, executing, and monitoring, with a track record of successful project delivery. Familiarity with Agile methodology and Software Development Lifecycle (SDLC).Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders effectively.Client-Focused: Demonstrated experience working directly with clients, understanding their needs, and delivering solutions that meet their expectations.
COMPENSATION & BENEFITS: The estimated salary range for this role is $69,000-$138,00 USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.Bonuses are awarded at Point B's discretion and are based upon individual contributions and overall firm performance.INTRIGUED TO LEARN MORE?When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like. WHAT MAKES POINT B DIFFERENT?We put our passion for change to work, using our purpose and values as our north star. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the world's best talent. Be part of a collaborative culture where we build lasting relationships with each other, our customers, and our communities. Benefits - Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, and short-and long-term incentives - as well as flexibility, leadership development opportunities, and a culture designed to help our diverse team of individuals flourish. Employee Ownership - We give employees a voice in directing their careers and the growth of our company. Our Employee Stock Ownership Plan (ESOP) is a non-contributory retirement vehicle that grows over time from annual allocations (based on individual compensation) and the value of our company. Award winning - Point B has been consistently recognized as one of the best places to work by Fortune magazine, Great Place to Work, Consulting Magazine, BuiltIn, and many others. We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women in addition to other awards regarding our workplace inclusivity. Point B is an equal-opportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. You can read more about our commitment to diversity on our website. Point B is committed to providing equal opportunities for persons with disabilities or religious observances, which includes providing reasonable accommodation for in any individuals with disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at applicantaccommodations@pointb.com or ************ to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires. Legal Information for Job Seekers can be accessed on our Careers Website.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Webinar Operations Associate
Remote job
KnowFully Learning Group is growing and is currently in search of a Webinar Operations Associate!
KnowFully Learning Group provides comprehensive and engaging continuing education for professionals at all experience levels and support those preparing for certification exams. We service two main industries - Finance/Accounting and Healthcare. Our employees are innovative and passionate about learning. We embrace each other's differences. Through our learning initiatives and teambuilding, we have created a great place to work. If you love what you do and want to work in an environment where hard work is valued, please apply!
This position is a technically savvy and customer-centric individual who is responsible for administering live webinars for the learners and providing customer support via phone and live chat. Proficiency in audio/video technology, combined with their strong organizational and communication skills, will play a vital role in delivering top-notch services to customers. Demonstrating a successful track record in administering daily live webinar broadcasts while upholding excellent service standards and ensuring high customer satisfaction.
Location:
Remote
Supervisory Responsibilities:
None
Duties/Responsibilities:
Capture, record, and deliver high quality webinar broadcasts.
Troubleshoot technical issues that customers might have when viewing our webinars.
Pre-production equipment tests to prevent any issues during live broadcasts and recordings.
Handle complaints, provide appropriate solutions, and alternatives within the time limits and follow up to ensure resolution.
Assist customers with other support related needs.
Follow communication procedures, guidelines, and policies.
Available for evening/weekend work when necessary.
Other duties and responsibilities as assigned.
Required Skills/Abilities:
Ability to collaborate and respond quickly.
Excellent organizational skills and attention to detail, accuracy, and quality.
Excellent communication skills, both written and oral.
Excellent time management skills with a proven ability to meet deadlines.
Strong Computer / Data Entry Skills - Microsoft Office Proficiency.
Problem solving and troubleshooting skills.
Continual focus on improvement, innovation, and creative development.
Ability to work well independently and as a team.
Ability to adapt to the changing needs of the company and department.
Ability to portray a cooperative, professional, and positive attitude towards customers, managers, and other co-workers.
Ability to function well in a high-paced and at times stressful environment.
Ability to multi-task in a flexible environment with minimum supervision
Proficient with Microsoft Office Suite or related software.
Salary:
The starting salary for the Webinar Operations Associate position is competitive and will be commensurate with the candidate's qualifications and experience. The starting hourly pay is $20/hour with the potential for an annual discretionary bonus based on company and individual performance. The final offer will be determined based on factors such as the candidate's skills, education, relevant work experience, and location. The company also offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and other perks like remote work. The total compensation package will be discussed in the interview process and based on fit for the role and the organization.
The company is committed to providing a fair and competitive compensation structure that reflects the value and contributions of its employees. We believe in fostering a work environment that recognizes and rewards excellence, and we are dedicated to attracting and retaining top talent in the industry.
Education and Experience:
BA/BS College degree; Degrees specifically in TV/Film/Video production, Communications, Computer Science, Audio/Visual, or equivalent work experience preferred.
Live Production Experience; Experience in a live production environment, filming, and/or outputting live streaming video.
Remote Production Experience; Experience in a remote production environment, filming, and/or outputting live streaming video.
Strong Computer Skills: Experience in video/audio editing through the Adobe Suite is a major plus. HTML5 video playback knowledge a plus. Familiarity with CRM systems and practices; Microsoft Dynamics experience preferred. Experience with Webinar/video conferencing technology and using webcams. Knowledgeable in both Microsoft and Apple products.
Experience in Customer Service, Technical Support, or related areas with direct customer communication: Phone/Live Chat support experience preferred.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Equal Opportunity Statement:
KnowFully Learning Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyFraud Operations Performance Associate II
Remote job
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Our Customer Operations Team is expanding, and we're seeking a dedicated Fraud Operations Performance Associate II to champion label accuracy and enhance the quality of cases worked.
As an integral part of the Quality Assurance team, you will focus on monitoring and improving label accuracy within internal fraud operations teams as well as external vendors. Working collaboratively with cross-functional partners, you'll improve visibility into accuracy. The responsibilities of this position may also extend to ensuring the overall quality of cases worked. It will also be necessary to dedicate 20% of your time to production to stay current with trends, issues, and workflows.
What You'll Do
Identify knowledge gaps through analysis and QA
Collaborate with the Quality Assurance Team and Fraud Operations Leadership to strengthen training and coaching initiatives
Regularly monitor, evaluate and provide feedback to Fraud Operations Teams on how the teams are performing
Document findings as appropriate and escalate to Leadership
Stay informed about the latest fraud trends, regulatory changes, and best practices to continuously improve fraud prevention efforts
Demonstrate punctuality and ensure you are readily available and responsive, given our current remote work setting
Maintain daily expected cases volume with an accuracy score of 98%+
What We Look For
3+ years of Fraud experience, preferably within the fintech industry
1+ years Quality Assurance experience, preferably within the fintech industry
Demonstrated ability to work independently with leadership and exhibit strong project management skills
Strong analytical skills with the capacity to recognize and address fraud trends, issues, and opportunities for improvement
Proven track record of identifying and resolving quality issues and driving process improvements
Focused, self-motivated and reliable with ability to stay focused on a task and work independently
Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with all levels of the organization
Experience with industry-specific tools and standards, including but not limited to: Salesforce, TLO, TransUnion, LexisNexis, Ekata, Emailage, Looker, Snowflake, Netverify, and Onfido
Base Pay Grade - D
Equity Grade - 1
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).
USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000 - $90,000
USA base pay range (all other U.S. states) per year: $62,000 - $82,000
Employees new to Affirm typically come in at the start of the pay range.
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Auto-ApplyOperation Associate
Remote job
Job Title: Operations Associate
Job Type: Full-Time
Compensation: $35 - $50 per hour (based on experience and qualifications)
Reports To: Director of Operations
At Heritage Civil Works, we don't just engineer solutions we empower industries to perform at their peak. We are a top-tier civil engineering firm specializing in advanced modeling, testing, and custom engineering solutions across sectors like pollution control, power generation, aerospace, and biotechnology.
We work with purpose and our operations team is the engine that keeps everything running smoothly behind the scenes. That's where you come in.
The Role: Operations Associate (Remote)
We are looking for a highly organized, proactive, and detail-oriented Operations Associate to join our growing remote team. You'll work across departments to help streamline internal workflows, support project execution, and keep our systems, schedules, and communications aligned.
Whether its coordinating meetings with precision, handling data entry with care, or helping improve operational processes, you'll be the kind of person we can count on to keep the gears turning especially in a fast-paced, engineering-driven environment.
What You'll Be Doing
Cross-Functional Support
- Collaborate with the engineering, HR, finance, and project teams to support daily operations.
- Assist in managing project timelines, deliverables, and interdepartmental communications.
Data & Documentation
- Maintain internal records, documents, and reports related to active projects, procurement, contracts, and compliance.
- Perform quality checks to ensure data integrity across platforms.
Scheduling & Coordination
- Coordinate meetings, schedules, and virtual events across multiple time zones.
- Support logistics for onboarding, training, and virtual team events.
Process Optimization
- Identify gaps in workflow processes and help implement more efficient systems using tools like Asana, Notion, or Monday.com.
- Suggest improvements and automations that can make life easier for everyone on the team.
Vendor & Partner Coordination
- Support communications with external vendors, partners, and clients.
- Assist with contract follow-ups, document requests, and scheduling of partner meetings.
Administrative Excellence
- Own small-to-medium-scale admin tasks like creating templates, organizing shared drives, preparing slide decks, and tracking expenses.
What Makes You a Great Fit
Required Skills & Qualifications
- 5 years of experience in operations, project coordination, admin support, or similar roles.
- Strong organizational skills with the ability to prioritize and manage multiple tasks.
- Excellent communication skills, both written and verbal.
- Proficiency in tools like Google Workspace, Microsoft 365, Zoom, Slack, and project management platforms.
- Tech-savvy and comfortable learning new systems quickly.
- Self-starter with a proactive mindset you don't wait to be told what to do.
Work-from-Home Requirements
- Reliable high-speed internet.
- Quiet, professional environment to work from.
- Ability to work independently and attend video meetings as needed.
Bonus Points If You Have
- Experience in the civil engineering, construction, or architecture industry.
- Familiarity with platforms like Asana, Notion, Trello, Airtable, or similar.
- Knowledge of contract management or vendor coordination.
Why Join Heritage Civil Works?
- Competitive pay: $35 - $50 per hour, depending on experience.
- Fully remote: Work from anywhere in the U.S.
- Mission-driven work: Support engineering projects that impact lives and industries.
- Growth-focused: Be part of a growing team with real opportunities to expand your role.
- Collaborative culture: Work with smart, down-to-earth people who care about doing great work.
Heritage Civil Works is an Equal Opportunity Employer. Were committed to building a diverse team and creating an inclusive, empowering work environment where everyone can thrive.
Customer Success Operations Associate
Remote job
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance.
About the Role
We are looking for a Markets Success Associate with a strong knowledge of trading platforms to be our first line of support for a wide range of clients and investors for all things Figure Markets. This role will sit in the heart of the action: providing product, technical, and educational support along with working cross functionally with Risk Management, Engineers, People Operations, Accounting, and more.
Your effective communication, task-driven problem solving, and attention to detail will contribute to key outcomes that secure existing business initiatives, drive brand engagement, and ensure customer success. You will keep Figure Markets accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy and efficiency.
What You'll Do
Be the point of contact and advocate for retail and institutional clients and investors.
Guide new users through the onboarding process to ensure seamless account creation and verification
Educate Exchange clients and investors on Figure Markets and its products with knowledge and enthusiasm.
Act as a bridge between customers and internal teams to address any concerns and to ensure customer satisfaction
Promote brand recognition and loyalty by ensuring unrivaled support to our clients and investors via phone, chat interactions, and email.
Leveraging data-driven insights, provide strategic recommendations to our Product Development team, influencing feature enhancements and ultimately contributing to the creation of an outstanding customer experience.
Provide technical support and troubleshooting on a variety of potential issues. Triage and route the identification of technical bugs. Provide recommendations and track until resolved.
Gather data-driven insights and analysis to operationalize and scale key processes.
Recommend modifications and additions to the Team's guiding documents including relevant policies & procedures.
Create cohesive and visually appealing and professional guides, flow charts, FAQs, and other content to support frictionless customer experiences.
What We Look For
3+ years in a front line support and/or customer-facing role.
2+ years of experience working with trading or an exchange platform, preferred.
Proven background in being a dependable and reliable team player.
Flexibility and adaptability to ongoing refinements in process and structure.
Confident, friendly, and compassionate communication skills.
Successfully complete the required compliance training.
A positive and problem-solving approach to customer service.
Ability to instill trust and rapport with customers.
BA/BS from an accredited university preferred.
Process-driven organizational skills.
A quick and flexible learning style with the ability to navigate new technology platforms.
Salary
Compensation Range: $29/hr-$33/hr
15% bonus target, paid quarterly
This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs
Benefits
Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement
Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
#LI-SB1 #LI-Hybrid
Auto-ApplyFinOps/AWS Cost Operations Associate
Remote job
Responsibilities
The Department of Interior (DOI) Cloud Hosting Services (CHS) III program will be leading the way for Cloud Hosting and Applications Modernization across DOI and its subordinate bureaus. CHS III will facilitate migration of legacy on-premises applications to a modern, secure and scalable multi-cloud platform. From sensors in active volcanic regions to earthquake detection data, CHS III will be DOI's central cloud processing and data solution.
Support the CHS FinOps practice delivering cloud financial management support. Candidate will bring strong analytical and problem-solving skills with a keen eye for detail along with a strong desire to learn and adapt to new technologies and FinOps practices.
Cloud Cost Analysis & Reporting
Monitor and analyze AWS cost and usage data using tools like AWS Cost Explorer and AWS Cost & Usage Reports (CUR) to identify trends, anomalies, and cost-saving opportunities.
Assist in creating and maintaining reports that provide clear, actionable insights into cloud spend for various stakeholders.
Support development of monthly customer invoices
Support showback and chargeback processes for users and stakeholders.
Cost Optimization Support:
Collaborate with program management, the FinOps Manager and engineering teams to identify and recommend cost optimization strategies, including right-sizing instances, optimizing storage, and identifying unused resources.
Assist in evaluating and implementing cost-saving mechanisms such as AWS Savings Plans and Reserved Instances.
Utilize AWS tools to identify and propose resource optimization recommendations.
Billing & Allocation
Support the accurate allocation of AWS costs to departments, projects, and products using AWS cloud native tools and cost allocation tags.
Assist in reconciling billing discrepancies and ensuring data accuracy within our cloud financial management systems.
Anomaly Detection & Resolution
Monitor for unusual patterns or spikes in AWS spending using AWS Cost Anomaly Detection and other alerting mechanisms.
Assist in investigating root causes of cost anomalies and collaborate with relevant teams to recommend corrective actions.
FinOps Best Practices
Contribute to the promotion and adoption of FinOps best practices within the organization.
Assist in documenting processes, policies, and guidelines related to cloud financial management.
Participate in cross-functional discussions to promote cost awareness and accountability.
Stakeholder Communication
Support the preparation of presentations and communicate findings and recommendations to both technical and non-technical stakeholders.
Qualifications
Basic Qualifications
5 Years with BS/BA, 3 Years with MS/MA, or 9 years of relevant experience with High School Diploma/equivalent . Degree in Finance, Information Technology or a related field.
Must be a US Citizen
Candidate must have an Active Public Trust or the ability to obtain one is required
Must have at least one of the following certifications or be able to attain within 90 Days of Hire:
AWS Certified Cloud Practitioner
FinOps Certified Practitioner (FinOps Foundation)
Proficiency in data analysis, including advanced Excel skills (e.g., pivot tables, advanced formulas) and the ability to extract meaningful insights from large datasets.
Excellent written and verbal communication skills, with the ability to articulate complex financial and technical concepts.
Preferred Qualifications
8 Years with BS/BA, 5 Years with MS/MA, PhD 3+ or 12 years of relevant experience with HS Diploma/equivalent . Degree in Finance, Information Technology or a related field.
AWS Cloud Financial Management Tools: Hands-on experience with at least one of the below native AWS cloud financial management tools:
AWS Organizations
AWS Cost Explorer
AWS Compute Optimizer
AWS Billing Conductor
AWS Trusted Advisor
Experience with at least one 3
rd
party cloud financial management tool such as CloudCheckr, Cloudability, Aquila Cloud, Kion, CloudHealth or others.
Familiarity with Agile methodologies (e.g., Scrum, Kanban) and experience working within an Agile framework.
Experience with Azure, Google Cloud Platform or other Cloud Service Providers.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
Auto-ApplySales Operations Associate
Remote job
At AirLife, we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line, but the way we work and take care of our customers. With a mindset to evolve, innovate, and grow, we are a premier manufacturer of the highest-quality and market-leading breathing consumables. This growth philosophy has positioned us to increase our global footprint and business reach, impacting even more people around the world. Our expanding family of the most trusted brands offers a product portfolio that spans the continuum of care from first responder to home care, with safety, patient comfort, and clinical performance in mind. Collective expertise allows us to provide quality products and experiences to our patients, customers, and our people. Our values of Customer first, Differentiate with our People, Bias for Action, Continuous Improvement and Accountability define who we are and how we work. Join us!
POSITION SUMMARY
The Sales Operations Associate is a key member of the commercial operations team, responsible for supporting sales effectiveness, contract management, and compliance activities. In this role, the Sales Operations Associate will manage excel databases/ contract repositories, and charge back reconciliation.
POSITION QUALIFICATIONS
Knowledge, Skills, & Abilities:
Exceptional organizational skills, meticulous attention to detail.
Advanced proficiency in Microsoft Excel required
Proficiency in Microsoft Word and PowerPoint.
Strong analytical background.
Ability to thrive in a fast-paced environment, ensuring operational accuracy and consistency across the sales process, contract execution, and reporting.
Level of Experience:
3+ years experience in Sales Operations, Commercial Operations, or RFI/RFP bid management.
Sales reporting and/or Finance background in healthcare preferred.
Level of Education:
Bachelor's degree required.
Travel:
As the business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
RFI/RFP Management
Track, manage, and complete Requests for Information (RFIs) and Requests for Proposal (RFPs) in collaboration with cross-functional stakeholders.
Ensure timely and accurate submission of all RFI/RFP documents, maintaining brand consistency and compliance with company standards.
Develop and maintain a centralized database of prior submissions to streamline future responses.
Contract Lifecycle Management
Oversee the full contract cycle, including review, execution, and implementation across all applicable systems and departments.
Ensure contracts are accurately reflected in sales systems, pricing databases, and other operational tools.
Collaborate with internal teams to ensure contract compliance and renewal tracking.
GPO Membership Maintenance
Manage and maintain membership data for a single Group Purchasing Organization (GPO).
Ensure timely updates, accurate roster alignment, and seamless communication between internal and external stakeholders.
Prepare reports and summaries to track GPO performance and membership changes.
Compliance & Reporting
Run regular compliance reports to identify and resolve discrepancies across contracts, pricing, and memberships.
Develop analytical insights from compliance and performance data to support strategic decision-making.
Maintain detailed documentation for audits and internal review processes.
Chargeback & Administrative Fee Processing
Support chargeback validation and processing to ensure accuracy and timely resolution of discrepancies.
Assist in administrative fee payout reporting, ensuring correct calculations and transparency.
Coordinate with finance and sales teams to align on payment timelines and issue resolution.
OTHER RESPONSIBILITIES
Uphold and embody AirLife's values in all aspects of work.
Demonstrate accuracy and thoroughness in daily work; look for ways to improve and promote quality & safety.
Inspire the trust of others; treat people with respect and dignity and embrace the value of diversity.
Use time efficiently; perform job accurately, thoroughly, and conserve Company resources to improve profits.
Contribute to building and maintaining a positive team environment.
Assure all policies and guidelines are implemented and followed.
QUALITY POLICY
At AirLife, Quality is our promise. It is our commitment to customer satisfaction and our dedication to product excellence in an evolving global healthcare market. This promise is kept through a continuously improving and effective Quality Management System and compliance to Regulatory Requirements.
DEIA STATEMENT
At AirLife, we are committed to building a diverse workforce and an inclusive workplace that reflects the communities and customers we serve. We believe our philosophy on Diversity, Equity, Inclusion, and Advancement (DEIA) encourages excellence and equips us to serve an evolving global marketplace.
Please note: The responsibilities outlined above are not exhaustive and may evolve over time. The role holder may be required to undertake additional duties as reasonably expected to meet the needs of the company.
Auto-ApplyRevenue Operations & Growth Associate
Remote job
About Our Company
Built on over four decades of pioneering research at Princeton University, our platform represents the leading edge of innovation in freight and transportation planning. We help customers unlock double-digit revenue gains and drive smarter, data-driven operations at scale.
With the recent close of our Series C funding round led by Koch Disruptive Technologies, we're entering an exciting new phase of growth. Today, Optimal Dynamics is a high-growth company of ~70 employees, backed by top-tier investors including Bessemer Venture Partners, The Westly Group, Activate Capital, and Koch.
We're on a mission to redefine the way logistics decisions are made-and we're just getting started.
About Our Team
We are a team of bright, kind, and solution-oriented people focused on creating value for our customers. We can solve problems individually, but understand that the best solutions are found when the team brainstorms ideas together. We are excited about balancing the need to deploy new solutions quickly and designing solutions that are secured, reliable, maintainable, and scalable for the long run.
Role Overview
We are seeking a Revenue Operations & Growth Associate to play a critical role in strengthening and scaling the revenue engine at Optimal Dynamics. You will support our rapidly growing Sales, Marketing, and Customer Success organizations by owning key analyses, processes, and systems that power GTM efficiency and effectiveness.
Your work will build the backbone of our RevOps function and directly influence how we acquire, retain, and grow customers in the freight optimization and AI-driven decision automation market. You will partner closely with GTM leaders to improve forecasting accuracy, increase pipeline visibility, support territory planning, enhance reporting, and elevate our operational rigor.
Your impact will be felt across the entire customer lifecycle as you unlock insights, streamline workflows, and ensure our teams operate with clean data, scalable processes, and actionable analytics.
Key Responsibilities
Flexibility & enthusiasm - no two work weeks will be identical. You will work across a variety of requests and be responsible for exploring any revenue-impacting topic.
Proactively tracking and reporting on all metrics and KPIs that impact our revenue objectives.
Reviewing, combining, and manipulating data across multiple sources to determine attribution across all results.
Identify and implement business process and workflow automation opportunities
Collaborating on the creation and maintenance of the company's corporate direct sales revenue model.
Designing and presenting strategic presentations to our executive team and board of directors.
Solving business problems through data-driven analysis.
Work alongside technical resources to design our GTM tech stack to support our business objectives.
Non Negotiables
Strategy: At least 4 years working on corporate strategy or related themes in SaaS or high-growth businesses.
Finance: Understanding of SaaS concepts and their applications (e.g., recurring revenue, net retention, gross margins).
Operations: Background working with revenue or sales operations teams and tools. Experience with Salesforce is highly valued.
Analytics: Advanced Microsoft Excel skills and other related statistical tools.
Creativity: Ability to design compelling slideshows that communicate complex topics in
less than an hour for an executive audience.
Sales Expertise: Knowledge of the enterprise sales process and sales methodologies.
Collaboration: Enjoy working with a team in a “project” based environment.
Drive: This role requires going above and beyond. Occasionally, that means a time commitment beyond the typical 9-5.
Bonus Points
Experience in logistics, transportation, or supply chain environments
Prior work with revenue forecasting, pipeline modeling, or cohort analysis
Experience in a rapidly growing startup environment
Skilled with tools like: LLMs, Snowflake, Python, SQL, Salesforce, and Clay.
Compensation: $100,000-$175,000 OTE, commensurate with experience
Benefits
Competitive compensation, including Series C level equity
Health / Dental / Vision 100% covered for employee and 50% for dependents
Life Insurance, with optional supplemental insurance
Flexible Spending Account (FSA)
Health Spending Account (HSA)
401(k) with match
Unlimited PTO (vacation, personal days, sick days, jury duty, military leave, bereavement)
11 Holidays
Paid Parental Leave for all employees
Short-term and Long-term Disability Insurances, and AD&D Insurance
Fitness membership reimbursement
Commuter benefits
Optimal Dynamics is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and employees. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
Optimal Dynamics is committed to working with and providing access and reasonable accommodation to applicants. If you require an accommodation, please reach out to *************************** once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Auto-ApplyAd Ops Associate
Remote job
About the Company
Infillion is built to solve the challenges of complexity, fragmentation, and opacity in the digital media ecosystem. With MediaMath at its core, Infillion's modular approach enables advertisers to seamlessly integrate or independently deploy key components-including ads and creative, audience targeting,identity and graphing, measurement and reporting, media supply, and campaign management. This flexibility allows brands, agencies, commerce enablers, retail media networks, and resellers to create tailored, high-performance solutions without the constraints of traditional, all-or-nothing legacy systems.
Headquartered in New York City, Infillion owns and operates industry-leading brands including TrueX, MediaMath, Gimbal location-based technology, InStadium, and Analytiks.ai. Recognized as one of the most awarded companies in media, marketing, and advertising, Infillion was named one of Fast Company's Most Innovative Companies of 2024. Learn more at ******************
About the Role
We're looking for a detail-oriented, data-curious Ad Operations Associate to join our Ad Ops team. You'll learn the craft of campaign trafficking, optimization, and reporting while supporting senior campaign managers on high-impact programs. This is an ideal entry point for someone with 1+ years of digital advertising or media operations experience-yet we welcome bright, analytical self-starters eager to grow even without direct trafficking background.
What You'll Do in Your First Year
Milestone
Outcomes
30 Days
• Onboard to Infillion's ad tech stack and workflow
• Shadow live campaign setups in our proprietary platform and partner DSPs
90 Days
• Independently traffic and QA low-complexity campaigns with 95% accuracy
• Communicate weekly pacing & performance checks for senior managers
• Identify one process pain-point and propose an efficiency fix
6 Months
• Manage a portfolio of ≤10 mid-tier campaigns end-to-end (setup → optimization → wrap-up)
• Attain ≥80 % on-time in-full delivery across assignments
• Contribute to a cross-functional project (e.g., creative QA automation or inventory forecasting)
12 Months
• Become a go-to resource for troubleshooting tag issues and creative specs
• Present an operational improvement plan that identifies a process pain-point and propose an efficiency fix end to end
Core Responsibilities
Campaign Trafficking & QA - Set up, tag, and test display, video, and CTV campaigns across our proprietary platform and key DSPs.
Pacing & Optimization - Monitor delivery, CTR, VCR, and other KPIs; surface opportunities to senior managers; execute basic bid and targeting adjustments.
Reporting & Analysis - Pull log-level data, pivot in Excel/Sheets, and summarize insights for internal stakeholders.
Cross-Team Collaboration - Partner daily with Client Success, Sales Planning, and Creative QA to align on specs, timelines, and performance goals.
Process Improvement - Document SOPs, suggest automation ideas, and help keep our internal wiki current.
Who You Are
Naturally Analytical - You love turning numbers into narratives and can spot outliers quickly.
Exceptionally Organized - Comfortable juggling multiple deadlines and communicating status clearly.
Coach-able & Curious - Eager to absorb feedback, learn new platforms, and explore the “why” behind each metric.
Problem Solver - Approach bugs or delivery shortfalls with a calm, methodical mindset.
Collaborative Communicator - Able to translate technical details into plain language for non-technical teammates.
What You Bring
1+ years in digital media, paid social, programmatic, or related marketing operations (internships count!)-direct trafficking experience is a plus but not required.
Working knowledge of ad tech concepts: ad servers, ad tags, pixels, viewability, brand-safety, basic attribution.
Intermediate Excel or Google Sheets skills (formulas, pivots, VLOOKUP/SUMIFS).
Familiarity with project management tools like Asana and/or JIRA.
Familiarity with any DSP (e.g., DV360, The Trade Desk) or ad server (CM360, Sizmek, Flashtalking) is a bonus.
Bachelor's degree or equivalent practical experience in marketing, analytics, or a quantitative field.
Benefits & Perks
It's no secret that we work hard, but we also strive to create an office environment where the lines between work and play are blurred. This means we offer these great perks to help keep our team healthy, productive, and happy.
Base Salary of $60,000 - $70,000
100% company-paid health, dental, and vision coverage for you and your dependents
Company-paid life insurance, short-term, and long-term disability
Unlimited paid time off - we trust your discretion
Opportunities for profit sharing, bonuses, and ownership
401k plan with company match
Cell phone reimbursement
We are committed to an inclusive and diverse work environment. Infillion is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
Auto-ApplySales Operations Associate (Early Career)
Remote job
At Haystack, we build custom software products for the Power and Utility industry. We combine deep domain expertise, a product-driven mindset, and exceptional engineering to create scalable, maintainable digital solutions.
As innovation partners to our clients, we're committed to delivering results - and creating an experience clients love.
Our culture is professional, supportive, and fast-paced - but never stuffy.
We value ownership, quality, and making smart things happen.
About the Role
We're looking for a Sales Operations Associate who loves organization, data, and process - and is ready to help turn big goals into everyday actions.
If you get a weird amount of satisfaction from spreadsheets, checklists, and CRM systems, and you're ready to build the behind-the-scenes engine that keeps a sales team running, this could be a great fit.
You'll work directly with leadership to help build, maintain, and optimize the systems and behaviors that drive our sales success - with plenty of opportunities to grow your skills in sales operations and business development.
Bonus if you love making order out of chaos, or you're curious about how smart processes fuel real growth.
What You'll Do
CRM Management and Data Entry:
Own and maintain accurate CRM (HubSpot) data, including entering new leads, updating contact records, and ensuring notes and deal stages are complete and current.
Sales Activity Planning (Cookbook):
Help build and maintain a sales activity plan (“Cookbook”), translating revenue goals into daily and weekly actions like prospect touches, follow-ups, and meetings booked.
Sales Reporting and Dashboards:
Prepare basic reports and dashboards in HubSpot or Excel to track activities, pipeline health, and progress toward goals.
Meeting and To-Do Organization:
Attend meetings to take notes, transcribe key discussions, organize action items, and help manage leadership's to-do lists to keep projects moving forward.
Client and Prospect Support:
Assist with client touchpoints such as thank-you gifts, follow-up emails, milestone communications, and sending handwritten notes.
Light Marketing Coordination:
Support occasional marketing initiatives, such as coordinating prospect outreach or simple email campaigns.
Process Improvement and Systems Support:
Proactively identify small improvements to sales workflows, templates, and CRM processes that improve efficiency and consistency.
Leadership Accountability:
Help keep leadership focused and on track with key sales activities and deadlines, using reminders, updates, and weekly check-ins.
You Might Be a Great Fit If:
You genuinely love spreadsheets, systems, and checklists - and getting things organized makes you happy.
You're comfortable with CRM systems (especially HubSpot) or you're excited to learn quickly.
You have strong written communication skills and a professional, friendly presence.
You're detail-oriented, proactive, and comfortable working independently.
You like being behind the scenes, driving structure and order so others can move faster.
You enjoy a professional environment that's serious about results but casual about ego.
You're curious about how sales, operations, and business growth really work.
Qualifications
1-4 years of experience in sales operations, sales support, administrative operations, or similar roles.
Experience maintaining CRM systems (preferably HubSpot) or equivalent experience with related platforms.
Basic comfort with Excel or Google Sheets for light reporting.
Strong organizational skills and attention to detail.
Experience supporting or managing structured sales processes is a plus.
Ability to proactively manage tasks, to-dos, and project follow-ups with leadership.
U.S.-based candidates only. Preference for candidates in Phoenix or Indianapolis areas.
What We Offer
Competitive compensation and opportunities for career growth.
Health, dental, and vision insurance.
Flexible, generous PTO policy (unlimited PTO).
Fully remote work environment.
Professional development and mentorship opportunities.
A collaborative, supportive team that values ownership, quality, and progress.
Join Us!
If you're ready to put your love of data, systems, and process to work - and want to be part of a growing team where your efforts drive real success - we'd love to hear from you.
Apply today and help us build something exceptional!
Haystack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued and respected.
Operations Associate
Remote job
Keep Growing with Nutrafol
We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
About You:
The ideal candidate is ready to join a rapidly growing team. We are looking for an Operations Associate, who is technically savvy and ready to wear multiple hats. We value strategic thinkers, motivated self-starters with positive attitudes and strong work ethic. You should have superlative organizational and communication skills and a strong eye for quality and detail. We are looking for someone who is very flexible and is willing to work during the weekend.
The Operations Associate will work with third-party fulfillment centers, shipping carrier relationships, customer experience, supply chain team and offshore team.
This is a full-time role with a Tuesday-Saturday schedule (8:30am to 5:30pm ET) to ensure team coverage and support during peak business needs.
Role Responsibilities:
DTC:
Perform daily fraud-screening on orders flag for secondary verification before releasing.
To handle and maintain E-commerce, Fraud, Payment Gateway, and 3PL Systems. (Magento, Kount, Authorize.net and PayPal preferred)
Handle all Fulfillment/Shipping issues and work closely with 3PL vendors.
Assist and troubleshoot any system issues raised by the customer experience team.
Triage any new projects and issues internally before escalating it to the development team.
Ensuring that all orders are being fulfilled and tracking is reported to the system in a timely manner.
Handle all order errors and returns.
Liaising directly with the Card Processing Team for account specifics.
Process and submit documentation for chargebacks.
Ability to learn and handle the tasks needed for B2B and Retail channels.
Responsible for ensuring all orders are fulfilled in a timely manner.
Investigate any potential order and system errors
General knowledge of handling data
Ensuring that all orders are being fulfilled and tracking is reported to the system in a timely manner.
B2B:
Handle all Fulfillment/Shipping issues and work closely with the fulfillment center.
Responsible for ensuring all orders are fulfilled in a timely manner.
Review and release orders that are verified orders.
Work closely with the Business Services Executive Team for any shipping related issues that the Business Development Manager escalated.
Triage any new projects and issues internally before escalating.
Investigate any potential order errors, returns and chargebacks.
Requirements:
Bachelor's degree or equivalent combination of education and experience
2- 5 years experience in operations and hands-on technical experience
Knowledge on ecommerce business model (i.e. Fulfillment/Shipping needs, Customer Service, User Experience, business processes, etc.)
Experience with Kount, Magento, Shopify, Skubana, or Salesforce is a plus
Strong organizational, time management, communication, process orientation and problem-solving skills
Some experience in analysis and documentation of functional requirements for ecommerce projects
Ability to multi-task that can manage several projects under a tight deadline and accommodate any changes
An entrepreneurial spirit with operational skills to ensure self-directed projects and ideas are seen through to execution
Ability to interact effectively with internal business teams (Sales, Customer Experience and Marketing, Supply Chain), at different levels of the organization
In-state and out-of-state traveling required for on-site audits and 3PL visits
A flexible mindset willing to accommodate the potential need for after hours coverage
Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.Salary Range:$60,000-$65,000 USDPerks & Benefits
Fully remote work experience
Comprehensive medical, dental, and vision package, including FSA program
401K with employer match
Quarterly Bonus Program
Flexible PTO
Two company-wide wellness breaks every day
Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
Monthly wellness stipend
Monthly internet stipend
Monthly cell phone stipend
Annual learning & development stipend
Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
Free meditation app membership (Headspace)
Free Nutrafol subscription
Pet insurance discounts and benefits
California residents may review our CCPA notice here.
Auto-ApplyAccount Management Operations Associate
Remote job
About the company:
ResortPass is redefining what it means to be a hotel guest. We're building a new category in hospitality: day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness recharges so people can escape without an overnight stay.
Our marketplace now connects guests with 2,300+ partner hotels and resorts, including Ritz-Carlton, Four Seasons, Marriott Hilton, and more. We've helped millions of people enjoy premium hospitality close to home, making rest more mindful, togetherness more meaningful, and escape more accessible. The result: unforgettable experiences for guests and new revenue streams for partners.
Backed by some of the best consumer and growth investors, including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, and more, ResortPass is scaling a product people love and creating an entirely new way to experience hospitality.
About the role
We are currently hiring a new member on our Account Management team! This person will handle many of the manual updates for our team due to system limitations. You will assist the AM team during the busy season and allow them to focus on inventory, pricing and hotel product conversion. This person will not be interacting with the hotels much but assisting with data entry tasks.
This is a wonderful opportunity for someone looking for seasonal remote work. Compensation for this May-September contract position will be $25 per hour and your shift will be Monday - Friday.
What you'll do
Assist in managing hotel accounts, including updating information and resolving issues
Perform data entry tasks accurately and efficiently to maintain and update partner records
Handle reactive tasks such as responding to client inquiries, providing support, and escalating concerns
Collaborate with the account management team to ensure a seamless and high-quality partner experience
Assist with ad-hoc projects as assigned to support the overall goals of the account management team
Who you are
We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you!
You have at least 1 year of experience in a customer-facing/data entry role and are driven to find the best solutions and build great relationships
An organized multitasker. You have experience efficiently managing multiple online platforms and juggling different tasks in a fast-paced environment while staying detail-oriented
An empathetic partner. You're able to adapt and respond to different personalities and corresponding requests with a friendly, positive, and patient personality
Communicative. You're clear and concise in your written and verbal communications
A problem solver. You're excited by a complex problem and take pride in finding unique and timely solutions
A good human being. While building a startup is hard, being a good human being is not. We are creating a culture of people you want to work with. We create incredible experiences for our guests, and want to do the same for our employees
This contract position requires use of personal equipment including a computer and internet connection.
Auto-ApplyLegal Operations Associate (Remote)
Remote job
Decile Group (************************ is transforming venture capital into a force for good in the world. We are working to launch 1,000 next-generation venture capital firms by 2025, changing the face of venture capital. We run VC Lab, the leading venture capital accelerator worldwide and operate the Decile Hub platform, reducing the barriers of entry for next generation investors to launch and grow meaningful early-stage investment firms.
We are hiring a Legal Operations Associate to help launch and maintain multiple venture capital firms around the world by working with general partners (fund managers) on their fund paperwork and fund operational matters from formation to governance to compliance, etc.
The ideal candidate will have a paralegal and legal/fund operations background, with ideally some knowledge and experience in venture capital. Experience performing legal work under attorney supervision is required.
Decile Group provides a fast-paced startup environment, where everyone has the opportunity to help with everything. You will have an opportunity to experience every facet of venture capital and build the future of venture investing. This is a unique opportunity to ramp up your experience in the field of venture capital.
Remote candidates will be considered. Applicants for this role need to be based in the U.S.
Scam WarningVC Lab and Decile Group never conduct hiring interviews via chat, and we will never ask candidates to send money, purchase equipment, or share financial information. Scammers may impersonate real employee names. If you are contacted about a role outside our official channels, do not engage.Operations Associate responsibilities include:
Support the formation and maintenance/governance needs of general partners (and their funds) around the world, potentially with expanding domiciles
Coordinate with legal partners in preparing fund formation and governance agreements
Work with our evolving premiere SaaS for VC firms
Help take ownership of fund client accounts and relationships
What You Have:
3 + years of experience in legal or fund operations (performing legal work)
Strong professional phone and videoconferencing persona
High digital literacy, able to learn new software quickly
Strong ability to work in a collaborative team environment
Composed in high stress situations
Exceptional written and verbal communication skills
High emotional intelligence and intuition
Proactive attitude to tackle any opportunity or challenge
Skills to create logical solutions to complex problems
Detail-oriented and analytical nature, particularly with respect to legal agreements
Ability to thrive in a fast-growing business
Flexible and adaptable
What We Offer:
Ability to help change the world
Perks of a fast-growing startup
Flexible remote work environment
Medical and dental
Flexible PTO
This is great fit if you…
Want to break into the venture capital industry at a startup
Want the ability to help change the world
Want to work in a vibrant work environment with passionate and capable team members
Want opportunities for personal growth and potential role expansion in operations
Are a paralegal wanting to transition into legal and fund operations
Bonuses:
2+ years of experience in venture capital
Experience working in a startup
Experience working in a startup or incubator
Experience working with startup financings
Multi-lingual
SaaS experience
$80,000 - $125,000 a year How to Apply:If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another. Please describe why you are uniquely qualified for this position as a Legal Operations Associate in the competitive field of Venture Capital to apply, as well as submit your resume and cover letter.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyClinical Operations Enablement Associate
Remote job
In the U.S., 60% of adults - more than 133 million people - live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn't built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented.
At Cadence, we're building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives.
About the Role
We're looking for an Operations Analyst to support critical workflows across our Clinical Operations organization. You'll play an essential role in ensuring our systems and clinical operations infrastructure run smoothly as our team scales.
This role is perfect for someone who thrives in a fast-paced, high-growth environment, is excited to untangle operational complexity, and is motivated by building reliable processes that empower frontline teams to do their best work.
What You'll Do
Operational Requirements & Knowledge Management
Act as a trusted resource for internal teams by validating and responding to questions about various requirements and operational workflows.
Maintain and continuously improve knowledge repositories, ensuring guidance is accurate, accessible, and aligned with evolving business needs.
Identify patterns in recurring questions, escalate gaps, and partner with leadership on long-term process fixes.
Monitor scheduling configurations and escalate discrepancies to ensure accurate coverage and capacity planning.
Support modeling and scenario planning related to staffing, licensure changes, and operational adjustments.
Clinical Readiness
Verify that provider licensure, certifications, and other requirements are accurately reflected across scheduling and operational systems.
Support governance of clinical system requirements, helping uphold data quality standards across tools.
Support documentation and reporting related to operational readiness and training compliance (e.g. EHR training and access).
Assist with schedule balancing across teams as we onboard new clinicians, adjust licensure, or respond to shifts in demand.
Cross-Functional & Strategic Support
Collaborate with stakeholders across Operations, Clinical, and Product to improve workflows and reduce friction points.
Support special projects that enhance operational scalability and provider experience.
Develop insights and recommendations based on the questions, issues, and patterns you encounter day-to-day.
About You
1-3 years of experience in operations, healthcare operations, systems support, data validation, or a similar function
1 year experience with Google suite, Slack and data analytics platforms (e.g. Metabase, Tableau, Looker)
Comfortable working in a high-velocity environment where processes evolve quickly
Strong attention to detail paired with the ability to understand how small changes affect large systems
Exhibits tenacity in troubleshooting and follows issues through to full resolution
Curious, adaptable, and energized by building structure within ambiguity
Passionate about driving operational excellence and supporting teams who deliver care.
Bachelor's degree in business administration or similar
Why This Role Matters
The accuracy and reliability of our operational systems are fundamental to delivering great care. Your work ensures our clinicians are able to provide the right care at the right time so that our patients can get the care they need. You'll help build the foundation that allows our clinical teams to work efficiently and confidently as we scale.
What you'll get:
Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists.
Autonomy to tackle big, complex problems that matter
An opportunity to improve lives every single day
A chance to shape a category‑defining company at scale
Medical, dental, and vision insurance
TelaDoc (virtual primary care)
National and local discounts powered by TriNet
Remote equipment setup and home office stipend
Paid Parental Leave
401K and 401K match
Charitable Donation Match program
Expected compensation range: $55,000- $60,000 annual base salary
Location: Remote
We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. Candidates must be willing to comply with all pre-employment drug screening requirements and, where applicable, comply with additional drug screening requirements as a condition of continued employment in accordance with company policy and applicable law.
*A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at ********************************** Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.
Auto-ApplyTranscription Operations Associate
Remote job
Associate - Transcription Operations
Who we are:
AlphaSights is the leading global knowledge platform. Our sophisticated technology platform enables our clients, our people, and our experts to connect, collaborate, and transfer globally distributed knowledge faster than ever before. Professionals at investment firms, consultancies, corporations, and nonprofits rely on us to connect them seamlessly with knowledgeable domain experts who help enhance their thinking, inform critical decisions, and propel their business forward. Founded in 2008, AlphaSights currently employs more than 1,500 professionals in nine offices around the globe and regularly ranks as one of the fastest-growing companies in the world.
The role:
As a Transcription Operations Associate in the Americas region, you will enable the delivery of a high-quality transcription service at scale. This involves proactively managing the production queue to ensure transcripts meet our quality standards and industry-leading turnaround time, resolving workflow issues promptly, and addressing queries from our Client Service Teams. You will also oversee a community of top-tier contractors, ensuring they not only meet but exceed KPIs for exceptional service delivery, contractor productivity and engagement.
What you'll do:
Production Oversight: Managing transcription orders, prioritizing unclaimed tasks, and addressing queries and capacity gaps for efficient production. You will be responsible for ensuring that we are meeting industry-leading turnaround time, quality, and cost-efficiency at scale.
Issue Resolution: Independently addressing issues that affect transcription service delivery, while leveraging internal teams for troubleshooting as required.
Contractor Management: Building and overseeing a skilled contractor team in your region. You will be responsible for your unit KPIs, ensuring a productive and engaged contractor community, while also collaborating with our Transcription Quality Assurance team to improve quality metrics.
Who you are:
Output-focused: You are an execution-focused individual that thrives in a fast-paced environment and drives measurable outcomes and KPIs for the function.
Meticulous attention to detail: Your high standards and unwavering attention to detail ensure the highest level of accuracy and precision in your work.
Self-starter: You take initiative in identifying issues, proposing operational improvements, and driving solutions. Your proactive approach and adaptability allow you to thrive in a dynamic environment.
Requirements:
Bachelor's degree, with strong academic credentials in any field and noteworthy extracurricular leadership
No prior work experience is needed. However, relevant internships and other evidence of interest / experience working in operations in a service or business context, are desirable
Track record of strong academic performance (minimum GPA of 3.5)
Fluency in written and spoken English is essential
Compensation and Benefits:
Compensation: $75000
17 vacation days, 10 company holidays, and an end of year break between Christmas Day and New Year's Day
Competitive medical, dental, and vision insurance
401(k) match - 4% of your total compensation matched dollar-for-dollar
Prime midtown office with state-of-the-art amenities
The option to work from home on Fridays
#LI-PS1
Auto-ApplyOperations Associate
Remote job
Operations Associate
Compensation: $30 $45 per hour (based on experience) Employment Type: Full-Time Department: Operations Industry: Logistics & Haulage Company: Nexa Ride Express
About Nexa Ride Express
Nexa Ride Express is a fast-scaling, tech-driven logistics and haulage company dedicated to transforming how freight is moved across the country. We partner with businesses of all sizes to deliver dependable, efficient, and forward-thinking transportation solutions. With a focus on operational excellence, smart routing, and driver empowerment, Nexa Ride is quickly becoming a trusted name in freight.
We're building a team of sharp, resilient, and resourceful professionals ready to move with speed, precision, and passion. If that sounds like you we want you on our team.
Position Summary
As an Operations Associate, you will play a central role in the success of our freight movement operations. You'll help coordinate dispatch activities, track shipments in real-time, support drivers, and ensure that every delivery runs smoothly from point A to point B. This is a critical role for someone who enjoys problem-solving, thrives under pressure, and wants to be part of building a logistics powerhouse from the ground up.
This is a remote position ideal for candidates who can work independently, think on their feet, and communicate clearly with drivers, partners, and internal teams across time zones.
Key Responsibilities Logistics Coordination & Tracking
Monitor all active shipments and proactively resolve any delivery disruptions, route issues, or time-sensitive concerns.
Communicate real-time delivery updates to customers and internal teams.
Coordinate scheduling for pick-ups and drop-offs based on load requirements and fleet availability.
Driver Support & Dispatch
Assign and dispatch loads to drivers while considering geographic location, vehicle type, HOS limits, and performance history.
Serve as the primary contact for driver questions and operational needs.
Ensure proper load documentation is prepared, collected, and archived.
Data, Reporting & Compliance
Maintain accurate records of daily operations including dispatch logs, incident reports, and delivery confirmations.
Help ensure compliance with DOT, FMCSA, and Nexa Ride Express internal policies.
Gather operational data and contribute to performance reports and efficiency improvements.
Process & Workflow Improvement
Identify patterns and inefficiencies in day-to-day operations and propose process optimizations.
Collaborate with cross-functional teams (tech, customer service, and compliance) to streamline the full logistics workflow.
Requirements
24 years of experience in transportation operations, logistics coordination, dispatch, or a related role.
Proven ability to multitask and make fast, informed decisions in high-pressure situations.
Excellent written and verbal communication skills.
Comfortable working with logistics platforms (e.g., Samsara, TMS, Onfleet, KeepTruckin, etc.).
Familiarity with US transportation regulations (DOT/HOS/FMCSA) is a plus.
Self-motivated with the ability to work effectively in a fully remote environment.
Strong organizational skills and high attention to detail.
Compensation & Benefits
Pay Range: $30 $45 per hour (based on experience and performance)
Work Environment: 100% Remote enjoy flexibility without sacrificing structure
Career Growth: Real advancement potential in a fast-growing logistics company
Training & Support: Full onboarding and continued development opportunities
Health & Wellness
Comprehensive Health Insurance (Medical, Dental, Vision)
Mental Health Resources
Paid Sick Leave
Professional Perks
Paid Time Off & Holidays
Retirement Plan Options
Performance Bonuses & Incentives
Annual Home Office Stipend
Technology & Software Access Provided
Culture & Team
Inclusive, collaborative, and goal-oriented team environment
Frequent team check-ins, feedback loops, and growth-focused leadership
Mission-driven culture: move goods, move people, move the future
How to Apply
If you're ready to be part of a logistics revolution and want a hands-on role with real impact, apply today and help us scale smarter, move faster, and serve better.
Operations Assistant
Remote job
Looking to hire superstars only! Don't even apply unless you are an overachiever and can prove it. Our company is experiencing tremendous growth and looking for a highly motivated Operations Assistant to join our team. The ideal candidate is self-motivated, tech-savvy and has a high capacity to handle multiple tasks for multiple brands.
Job Description
Your day to day tasks will include but are not limited to:
Project management
Appointment follow up
Inbound/Outbound calls
Running errands
Collecting media assets
Client support and retention
Attend networking events
Social media updates
Schedule casting calls
Scouting locations
Customer service
Assist with video shoots
Qualifications
Customer service preferred but not required.
Excellent written and verbal communication skills.
Computer literacy and strong organizational abilities.
Laptop with High-Speed Internet access and mobile phone.
Reliable transportation with valid driver's license and insurance.
Ability to work successfully both independently and part of a team.
Ability to work remote from home with limited supervision.
Well presented, professional appearance and a positive attitude.
Additional Information
All your information will be kept confidential according to EEO guidelines.