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Trust operations assistant work from home jobs

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  • Vendor Operations Associate - Valuations

    Servicelink 4.7company rating

    Remote job

    Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, ServiceLink, the best in the mortgage industry, invites you to apply for the opening of Vendor Operations Associate, a position which carries the responsibility of efficiently processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor Operations Associate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by ServiceLink, a company committed to providing on-going training and supporting every employee's motivation to reach career goals. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues. · Manage vendor timelines, appointments and engagement agreements · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Provide suggestions as to assist the team with resolving every day operational challenges. WHO YOU ARE You possess … · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Computer literate with the ability to learn software applications · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients Responsibilities · Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues. · Maintain compliance with Independence Guidelines. · Maintain a positive and professional business relationship with vendors and internal staff. · Manage vendor timelines, appointments, and engagement agreements. · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Follow through with established team goals. · Ensure appropriate escalation paths are followed and timely resolution is accomplished. · Communication workflow expectations with consumers and vendors. · Provide suggestions as to assist the team with resolving every day operational challenges. · Attend and participate in regular department meetings and provide feedback when necessary. · Responsible to meet department productivity and quality goals. · Communicate with all stakeholders on a regular basis. · Perform all other duties as assigned. Qualifications · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. · Familiarity with basic Microsoft Office (Outlook, Excel, and Word). · High School diploma or equivalent. · Knowledge of office processes, procedures, and technology. · Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience. · Role requires willingness to work a flexible schedule. We can recommend jobs specifically for you! Click here to get started.
    $52k-96k yearly est. Auto-Apply 8d ago
  • Customer Strategy & Operations Associate

    Lightyear 4.0company rating

    Remote job

    The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $50M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport. The Position: As a Customer Strategy & Ops (CSO) Associate, you will sit at the intersection of our customers, product, and go-to-market teams. You'll guide customers through the full lifecycle with a focus on training, enablement, renewals, and identifying/driving expansion opportunities. You'll spend time ensuring that our customers achieve successful outcomes and work cross-functionally with our Sales, Operations, and Product teams. As the first CSO hire, you will help refine and execute the foundational playbooks, tooling, and processes that scale Lightyear's customer experience. This role is designed to grow into the right hand of the Head of Customer Success, with significant growth in responsibility and compensation over time. This position will be full-time and fully remote with competitive total cash compensation ranging from $115-135k based on experience and additional equity compensation. Key Responsibilities Build strong, lasting relationships with IT managers, procurement teams, and other customer stakeholders Deliver relevant training and enablement materials to customers to ensure they have confidence and success with the Lightyear platform Measure and communicate impact through the use of product analytics and financial metrics, including ROI analyses and customer case studies Prepare and deliver quarterly business reviews that connect customer goals with Lightyear's product impact Directly impact GDR and NDR by owning customer renewals, proactively identifying account risks, and leading opportunities for expansion in partnership with Sales Advocate for customers internally, influencing product and operations decisions Ideal Qualifications 2+ years experience post undergrad at a top-tier consulting, investment banking, startup, or comparable operationally intensive experience Proven ability to operate with high velocity, balancing hands-on execution with strategic thinking in a fast-paced environment Strong communication, presentation, and relationship-building skills High degree of comfort with Excel including the ability to spot trends, interpret reports, and refine/build dashboards Bonus if located in Austin (Hiring Manager is based in Austin)
    $115k-135k yearly Auto-Apply 60d+ ago
  • Legal Operations Associate (Remote)

    VC Lab

    Remote job

    Decile Group (************************ is transforming venture capital into a force for good in the world. We are working to launch 1,000 next-generation venture capital firms by 2025, changing the face of venture capital. We run VC Lab, the leading venture capital accelerator worldwide and operate the Decile Hub platform, reducing the barriers of entry for next generation investors to launch and grow meaningful early-stage investment firms. We are hiring a Legal Operations Associate to help launch and maintain multiple venture capital firms around the world by working with general partners (fund managers) on their fund paperwork and fund operational matters from formation to governance to compliance, etc. The ideal candidate will have a paralegal and legal/fund operations background, with ideally some knowledge and experience in venture capital. Experience performing legal work under attorney supervision is required. Decile Group provides a fast-paced startup environment, where everyone has the opportunity to help with everything. You will have an opportunity to experience every facet of venture capital and build the future of venture investing. This is a unique opportunity to ramp up your experience in the field of venture capital. Remote candidates will be considered. Applicants for this role need to be based in the U.S. Scam WarningVC Lab and Decile Group never conduct hiring interviews via chat, and we will never ask candidates to send money, purchase equipment, or share financial information. Scammers may impersonate real employee names. If you are contacted about a role outside our official channels, do not engage.Operations Associate responsibilities include: Support the formation and maintenance/governance needs of general partners (and their funds) around the world, potentially with expanding domiciles Coordinate with legal partners in preparing fund formation and governance agreements Work with our evolving premiere SaaS for VC firms Help take ownership of fund client accounts and relationships What You Have: 3 + years of experience in legal or fund operations (performing legal work) Strong professional phone and videoconferencing persona High digital literacy, able to learn new software quickly Strong ability to work in a collaborative team environment Composed in high stress situations Exceptional written and verbal communication skills High emotional intelligence and intuition Proactive attitude to tackle any opportunity or challenge Skills to create logical solutions to complex problems Detail-oriented and analytical nature, particularly with respect to legal agreements Ability to thrive in a fast-growing business Flexible and adaptable What We Offer: Ability to help change the world Perks of a fast-growing startup Flexible remote work environment Medical and dental Flexible PTO This is great fit if you… Want to break into the venture capital industry at a startup Want the ability to help change the world Want to work in a vibrant work environment with passionate and capable team members Want opportunities for personal growth and potential role expansion in operations Are a paralegal wanting to transition into legal and fund operations Bonuses: 2+ years of experience in venture capital Experience working in a startup Experience working in a startup or incubator Experience working with startup financings Multi-lingual SaaS experience $80,000 - $125,000 a year How to Apply:If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another. Please describe why you are uniquely qualified for this position as a Legal Operations Associate in the competitive field of Venture Capital to apply, as well as submit your resume and cover letter.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $80k-125k yearly Auto-Apply 60d+ ago
  • Operation Associate

    Heritage Civil Works

    Remote job

    Job Title: Operations Associate Job Type: Full-Time Compensation: $35 - $50 per hour (based on experience and qualifications) Reports To: Director of Operations At Heritage Civil Works, we don't just engineer solutions we empower industries to perform at their peak. We are a top-tier civil engineering firm specializing in advanced modeling, testing, and custom engineering solutions across sectors like pollution control, power generation, aerospace, and biotechnology. We work with purpose and our operations team is the engine that keeps everything running smoothly behind the scenes. That's where you come in. The Role: Operations Associate (Remote) We are looking for a highly organized, proactive, and detail-oriented Operations Associate to join our growing remote team. You'll work across departments to help streamline internal workflows, support project execution, and keep our systems, schedules, and communications aligned. Whether its coordinating meetings with precision, handling data entry with care, or helping improve operational processes, you'll be the kind of person we can count on to keep the gears turning especially in a fast-paced, engineering-driven environment. What You'll Be Doing Cross-Functional Support - Collaborate with the engineering, HR, finance, and project teams to support daily operations. - Assist in managing project timelines, deliverables, and interdepartmental communications. Data & Documentation - Maintain internal records, documents, and reports related to active projects, procurement, contracts, and compliance. - Perform quality checks to ensure data integrity across platforms. Scheduling & Coordination - Coordinate meetings, schedules, and virtual events across multiple time zones. - Support logistics for onboarding, training, and virtual team events. Process Optimization - Identify gaps in workflow processes and help implement more efficient systems using tools like Asana, Notion, or Monday.com. - Suggest improvements and automations that can make life easier for everyone on the team. Vendor & Partner Coordination - Support communications with external vendors, partners, and clients. - Assist with contract follow-ups, document requests, and scheduling of partner meetings. Administrative Excellence - Own small-to-medium-scale admin tasks like creating templates, organizing shared drives, preparing slide decks, and tracking expenses. What Makes You a Great Fit Required Skills & Qualifications - 5 years of experience in operations, project coordination, admin support, or similar roles. - Strong organizational skills with the ability to prioritize and manage multiple tasks. - Excellent communication skills, both written and verbal. - Proficiency in tools like Google Workspace, Microsoft 365, Zoom, Slack, and project management platforms. - Tech-savvy and comfortable learning new systems quickly. - Self-starter with a proactive mindset you don't wait to be told what to do. Work-from-Home Requirements - Reliable high-speed internet. - Quiet, professional environment to work from. - Ability to work independently and attend video meetings as needed. Bonus Points If You Have - Experience in the civil engineering, construction, or architecture industry. - Familiarity with platforms like Asana, Notion, Trello, Airtable, or similar. - Knowledge of contract management or vendor coordination. Why Join Heritage Civil Works? - Competitive pay: $35 - $50 per hour, depending on experience. - Fully remote: Work from anywhere in the U.S. - Mission-driven work: Support engineering projects that impact lives and industries. - Growth-focused: Be part of a growing team with real opportunities to expand your role. - Collaborative culture: Work with smart, down-to-earth people who care about doing great work. Heritage Civil Works is an Equal Opportunity Employer. Were committed to building a diverse team and creating an inclusive, empowering work environment where everyone can thrive.
    $35-50 hourly 60d+ ago
  • Fraud Operations Performance Associate II

    Affirm 4.7company rating

    Remote job

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Our Customer Operations Team is expanding, and we're seeking a dedicated Fraud Operations Performance Associate II to champion label accuracy and enhance the quality of cases worked. As an integral part of the Quality Assurance team, you will focus on monitoring and improving label accuracy within internal fraud operations teams as well as external vendors. Working collaboratively with cross-functional partners, you'll improve visibility into accuracy. The responsibilities of this position may also extend to ensuring the overall quality of cases worked. It will also be necessary to dedicate 20% of your time to production to stay current with trends, issues, and workflows. What You'll Do Identify knowledge gaps through analysis and QA Collaborate with the Quality Assurance Team and Fraud Operations Leadership to strengthen training and coaching initiatives Regularly monitor, evaluate and provide feedback to Fraud Operations Teams on how the teams are performing Document findings as appropriate and escalate to Leadership Stay informed about the latest fraud trends, regulatory changes, and best practices to continuously improve fraud prevention efforts Demonstrate punctuality and ensure you are readily available and responsive, given our current remote work setting Maintain daily expected cases volume with an accuracy score of 98%+ What We Look For 3+ years of Fraud experience, preferably within the fintech industry 1+ years Quality Assurance experience, preferably within the fintech industry Demonstrated ability to work independently with leadership and exhibit strong project management skills Strong analytical skills with the capacity to recognize and address fraud trends, issues, and opportunities for improvement Proven track record of identifying and resolving quality issues and driving process improvements Focused, self-motivated and reliable with ability to stay focused on a task and work independently Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with all levels of the organization Experience with industry-specific tools and standards, including but not limited to: Salesforce, TLO, TransUnion, LexisNexis, Ekata, Emailage, Looker, Snowflake, Netverify, and Onfido Base Pay Grade - D Equity Grade - 1 Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000 - $90,000 USA base pay range (all other U.S. states) per year: $62,000 - $82,000 Employees new to Affirm typically come in at the start of the pay range. Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
    $70k-90k yearly Auto-Apply 4d ago
  • Strategy & Operations Associate, Commerce

    Whatnot

    Remote job

    🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We're re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we're inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we're building the future of online marketplaces -together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we're just getting started! As one of the fastest growing marketplaces, we're looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role The Commerce Strategy & Operations team rolls up into the VP of Commerce and drives business decisions across post-purchase operations, logistics, payments, user experience, trust and fraud. In this role you will: Develop and implement commerce strategies that drive margin optimization and/or growth across the post-purchase experience Manage cross-functional commerce projects in close partnership with the product and engineering teams Identify inefficiencies in processes and implement improvements to enhance productivity/reduce costs Analyze commerce data to provide insights and recommendations Negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness Team members in this role are required to be within commuting distance of our New York, NY, San Francisco, CA, or Los Angeles, CA hubs. 👋 You Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Commerce Strategy & Operations Associate, you should have: Bachelor's degree in Business Administration, Operations Management, or a related field 3+ years of experience in strategy and operations roles (eg consulting, finance, GM, Operations) Excellent project management skills, with the ability to handle multiple projects simultaneously Proficient in data analysis and reporting tools Strong communication and interpersonal skills Ability to think strategically and execute methodically across multiple workstreams Proficient with SQL and analytics tools like Looker, Sigma, Hex 🎁 Benefits Generous Holiday and Time off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Home office setup allowance Monthly allowance for cell phone and internet Care benefits Monthly allowance for wellness Annual allowance towards Childcare Lifetime benefit for family planning, such as adoption or fertility expenses Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). Parental Leave 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
    $46k-94k yearly est. Auto-Apply 60d+ ago
  • Operations Associate

    Solace 4.1company rating

    Remote job

    Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health About the Role As the Operations Associate at Solace, you are responsible for bringing value to our users by doing whatever Solace needs. You will be expected to take general tasks and simply execute at the highest level. This is a rare opportunity where you will report to our Head of Operations and work on projects with direct visibility to our Chief Executive Officer. Who are you? You are a talented operator who consistently delivers the highest quality work on timelines that would be unrealistic for most others. You get a rush from seeing your plans live in the real world. You take pride in your vision, execution and communication skills, and you absorb feedback exceptionally well. You enjoy taking ownership and are stifled by large organizations. About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes. We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way. Read more in our Wall Street Journal funding announcement here . What You'll Do Analyze task requirements and produce high-quality plans and output. Be autonomous. You'll take full ownership of your work, and you take responsibility for every last detail, every step of the way. Work with small multi-disciplinary teams. You'll partner closely with engineering, product, and business folks to find elegant solutions to challenges. Rapidly produce multiple ideas. You're not attached to a particular tactic, only around solving the problem. Actively contribute to testing and ensuring the quality of our product Plan and Do. You create a plan and execute it. You're equally comfortable managing a large project team as well as executing entirely yourself. Learn and become a guardian of our standards to bring Solace to life. What You Bring to the Table Experience working in a chaotic environment. 2+ years of relevant experience working in consumer startups, banking, consulting, or any demanding job in a high pressure environment that required organization and performance. An intuitive understanding of what it takes to bring a plan to life. Exceptional skills in planning skills and using Notion. A bias toward action and execution. You get antsy if you're not getting something done. Great communication skills that help you work with executive teams to make visions come to life. Bonus You've worked in healthcare and understand credentialing or billing codes Who We Are We are a team of ambitious individuals who are passionate about putting healthcare back into the hands of patients. At Solace, you will have a steep learning curve and an unparalleled opportunity to contribute to one of the fastest-growing healthcare startups in the U.S. The work you do here will have a noticeable and direct impact on the development of the company. Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.
    $44k-84k yearly est. Auto-Apply 60d+ ago
  • Fiscal Operations Associate

    Congreso

    Remote job

    The Part-Time Fiscal Operations Associate is an essential member of Congreso's fiscal team, responsible for supporting accounts payable and overall financial operations. This role serves as a key liaison between the Administrative and Programmatic Divisions, requiring strong financial skills, attention to detail, and effective collaboration across departments. The Fiscal Operations Associate is primarily responsible for the following: Managing credit card payments and processing related transactions. Posting journal entries accurately and maintaining organized transaction records. Communicating with staff regarding expense coding and payment details. Ensuring adherence to internal controls and compliance with fiscal policies. Learning and utilizing accounting software tools, including Microsoft Dynamics GP, Fidesic Accounts Payable Automation, SAP Concur, and Pivot Payables. This position reports to the Accounting and Payroll Director. This is a Remote position. The Fiscal Operations Associate applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee-focused experience that is appreciative of the unique strengths, values and needs that each employee brings to the workplace; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to employee experience, records management, and data integrity and usability. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Fiscal Operations Regularly updates monthly Accounts Payable credit card worksheet that tracks payment status of operational expenses for Congreso and its entity 2800 American Street Company. Downloads and saves monthly expenses for backup needed for grant reimbursements and recovery of Full Time Employee (FTE) expenses. Saves and/or combines PDF files as needed for grant requirements. Journal Entries Posts monthly credit card expenses in Microsoft Dynamics GP for Administrative Division's credit card expenses. Other Responsibilities Supports other Accounts Payable and fiscal functions as needed to meet monthly deadlines. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus. Supervisory Responsibilities: This position does not have supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education: Associates in accounting or Bachelor degree a plus. Minimum Experience: Experience in nonprofit accounting a plus. Computer proficiency in cloud applications and Microsoft Office Suite required. Excellent oral and written communications skills required. Certification/License: Mandated Reporter and Supporting Children and Families with Disabilities training certificates required and may be completed post hire.
    $41k-77k yearly est. Auto-Apply 5d ago
  • Transcription Operations Associate

    Alphasights

    Remote job

    Associate - Transcription Operations Who we are: AlphaSights is the leading global knowledge platform. Our sophisticated technology platform enables our clients, our people, and our experts to connect, collaborate, and transfer globally distributed knowledge faster than ever before. Professionals at investment firms, consultancies, corporations, and nonprofits rely on us to connect them seamlessly with knowledgeable domain experts who help enhance their thinking, inform critical decisions, and propel their business forward. Founded in 2008, AlphaSights currently employs more than 1,500 professionals in nine offices around the globe and regularly ranks as one of the fastest-growing companies in the world. The role: As a Transcription Operations Associate in the Americas region, you will enable the delivery of a high-quality transcription service at scale. This involves proactively managing the production queue to ensure transcripts meet our quality standards and industry-leading turnaround time, resolving workflow issues promptly, and addressing queries from our Client Service Teams. You will also oversee a community of top-tier contractors, ensuring they not only meet but exceed KPIs for exceptional service delivery, contractor productivity and engagement. What you'll do: Production Oversight: Managing transcription orders, prioritizing unclaimed tasks, and addressing queries and capacity gaps for efficient production. You will be responsible for ensuring that we are meeting industry-leading turnaround time, quality, and cost-efficiency at scale. Issue Resolution: Independently addressing issues that affect transcription service delivery, while leveraging internal teams for troubleshooting as required. Contractor Management: Building and overseeing a skilled contractor team in your region. You will be responsible for your unit KPIs, ensuring a productive and engaged contractor community, while also collaborating with our Transcription Quality Assurance team to improve quality metrics. Who you are: Output-focused: You are an execution-focused individual that thrives in a fast-paced environment and drives measurable outcomes and KPIs for the function. Meticulous attention to detail: Your high standards and unwavering attention to detail ensure the highest level of accuracy and precision in your work. Self-starter: You take initiative in identifying issues, proposing operational improvements, and driving solutions. Your proactive approach and adaptability allow you to thrive in a dynamic environment. Requirements: Bachelor's degree, with strong academic credentials in any field and noteworthy extracurricular leadership No prior work experience is needed. However, relevant internships and other evidence of interest / experience working in operations in a service or business context, are desirable Track record of strong academic performance (minimum GPA of 3.5) Fluency in written and spoken English is essential Compensation and Benefits: Compensation: $75000 17 vacation days, 10 company holidays, and an end of year break between Christmas Day and New Year's Day Competitive medical, dental, and vision insurance 401(k) match - 4% of your total compensation matched dollar-for-dollar Prime midtown office with state-of-the-art amenities The option to work from home on Fridays #LI-PS1
    $75k yearly Auto-Apply 3d ago
  • Operations Associate, Accounts

    Commure + Athelas

    Remote job

    At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more - all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide - more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune's Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role As an Operations Associate at Commure + Athelas, you will play a pivotal role in our Account Operations team focusing on developing and maintaining relationships with clients for our Revenue-Cycle Management business arm. You will work across the whole organization (Product, Eng, Operations, Sales, Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless client onboarding process and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility. This position is 100% remote, but we highly prefer candidates in the Central and Eastern time zones. What You'll Do Drive client growth through operational optimization and new growth initiatives Drive operational metrics (process throughput, defect rate, etc.) Develop and standardize internal processes, reporting, training and documentation as we scale our customer base by 5-10x over the coming 12 months Ensure the efficient and timely execution of all essential aspects of internal operations projects. Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams. Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency. Breakdown complex, challenging business problems Own execution and outcomes Understand the business in-and-out to be proactive about solving emerging problems Act as the primary point of contact for 12+ accounts representing $1M+ in annual recurring revenue Effectively manage client relationships, ensuring satisfaction and maximizing retention. 5-10% travel required What You Have 3-5 years experience in consulting, investment banking, or operations at a fast-paced SaaS tech company Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience Comfortable working with data and proficiency in SQL + Excel Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success. Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure + Athelas' best practices. Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives. Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience. Experience in the RCM (Revenue Cycle Management) space and/or prior start-up experience is a bonus Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending ******************, @commure.com ****************. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
    $38k-72k yearly est. Auto-Apply 60d+ ago
  • Operations Associate

    Wynd Labs

    Remote job

    Who We Are: We build infrastructure that delivers massive amounts of web data to the companies training the world's most powerful AI models. We're the team that helps to power and support Grass, a bandwidth-sharing network that lets us operate a massive distributed crawler, giving us unique access to high-quality public web data at global scale. On top of that, we've built pipelines for ingesting, segmenting, and annotating billions of videos, transcripts, and audio files, powering dataset creation for frontier labs. We're lean, technical, and move fast. No red tape, no slow decision-making; just a team of builders pushing to expand what's possible for open web data and AI. The Role. We're seeking an Operations Associate who will support daily business operations while delivering projects that increase our operational capabilities and improve process efficiency. Who You Are. Acts with integrity and seeks out responsibility. Demonstrates resilience, resourcefulness, and motivation for getting things done. Approaches challenges as opportunities. Curious and eager to learn. Welcomes feedback and open dialogue. Process driven. What You'll Be Doing. Analyzing existing workstreams to identify opportunities to develop and implement automated, or more efficient solutions, for process optimization. Collaborating with the founders and across various departments such as marketing, sales and software development to facilitate smooth operational flow. Carrying out administrative tasks and processes, and preparing operational documents such as reports, spreadsheets, and briefing notes. Drive special projects that increase our operational capabilities. Skills, Requirements and Qualifications. Minimum of 2 years of experience in an administrative, operations or project management role. Ability to work under pressure and evaluate priorities. High EQ - gains trust and enjoys working with people. Attention to detail and well organized. Tech-savvy with proficiency in automation tools and software. Ownership mentality demonstrated by taking projects from inception to completion Strong communication and interpersonal skills. Why Work With Us: Opportunity. We are at at the forefront of developing a web-scale crawler and knowledge graph that allows ordinary people to participate in the process, and share in the benefits of AI development. Culture. We're a lean team working together to achieve a very ambitious goal of improving access to public web data and distributing the value of AI to the people. We prioritize low ego and high output. Work Remotely Compensation. You'll receive a competitive salary, benefits and equity package.
    $38k-72k yearly est. Auto-Apply 60d+ ago
  • Marketing Operations Associate

    30 Minutes To President's Club

    Remote job

    We are the top media company in sales behind the #1 sales podcast (3M+ downloads per year) and bestselling book. We're known for putting out the most actionable sales content out there without the fluff-and now we're looking for a Marketing Operations Associate to be the connective tissue behind every piece of content we put in front of our audience. Why Join Us? This is no run-of-the-mill marketing ops job: If you want responsibility and ownership on day 1... you'll be right at home joining our scrappy team of 10. If you want to work behind-the-scenes for outrageous, fun content concepts... we ban boring marketing concepts and push the edge in all of our content. If you want to build the #1 sales media company with us... you'll touch more parts of the content machine than you would in any traditional corporate marketing job. You'll project manage content production through launch, plan new product drops, and much more: Content Project Manager: You'll project manage the pre and post-production process of our Youtube and Podcast channels, partnering with editors to make sure every piece of content goes out on time and mistake free. Content Operations: You'll build the backend of all our major project lines from newsletters to webinars to courses, taking all of our content peices the last mile. Everything Else: Whether it's launching our next course, helping with visual identities for our new thumbnails, or A/B testing landing page conversion, you'll do it all. Background You must have 2+ years marketing operations experience, in a fast-paced tech environment. You are a solution finder and provider. Someone that can “make it happen”. You're comfortable wearing multiple different hats, solving problems in different areas of the business. Along the way, we'll work together to find the areas where you 1. Have the most passion 2. Can be truly great at. You can learn new things (like sales) in a snap and you're excited to project manage visuals to life. Ready? Grab your Hawaiian shirt and welcome aboard, folks. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 19, 2025. Please see the independent bias audit report covering our use of Covey here.
    $38k-72k yearly est. Auto-Apply 11d ago
  • Revenue Operations & Growth Associate

    Optimal Dynamics

    Remote job

    About Our Company Built on over four decades of pioneering research at Princeton University, our platform represents the leading edge of innovation in freight and transportation planning. We help customers unlock double-digit revenue gains and drive smarter, data-driven operations at scale. With the recent close of our Series C funding round led by Koch Disruptive Technologies, we're entering an exciting new phase of growth. Today, Optimal Dynamics is a high-growth company of ~70 employees, backed by top-tier investors including Bessemer Venture Partners, The Westly Group, Activate Capital, and Koch. We're on a mission to redefine the way logistics decisions are made-and we're just getting started. About Our Team We are a team of bright, kind, and solution-oriented people focused on creating value for our customers. We can solve problems individually, but understand that the best solutions are found when the team brainstorms ideas together. We are excited about balancing the need to deploy new solutions quickly and designing solutions that are secured, reliable, maintainable, and scalable for the long run. Role Overview We are seeking a Revenue Operations & Growth Associate to play a critical role in strengthening and scaling the revenue engine at Optimal Dynamics. You will support our rapidly growing Sales, Marketing, and Customer Success organizations by owning key analyses, processes, and systems that power GTM efficiency and effectiveness. Your work will build the backbone of our RevOps function and directly influence how we acquire, retain, and grow customers in the freight optimization and AI-driven decision automation market. You will partner closely with GTM leaders to improve forecasting accuracy, increase pipeline visibility, support territory planning, enhance reporting, and elevate our operational rigor. Your impact will be felt across the entire customer lifecycle as you unlock insights, streamline workflows, and ensure our teams operate with clean data, scalable processes, and actionable analytics. Key Responsibilities Flexibility & enthusiasm - no two work weeks will be identical. You will work across a variety of requests and be responsible for exploring any revenue-impacting topic. Proactively tracking and reporting on all metrics and KPIs that impact our revenue objectives. Reviewing, combining, and manipulating data across multiple sources to determine attribution across all results. Identify and implement business process and workflow automation opportunities Collaborating on the creation and maintenance of the company's corporate direct sales revenue model. Designing and presenting strategic presentations to our executive team and board of directors. Solving business problems through data-driven analysis. Work alongside technical resources to design our GTM tech stack to support our business objectives. Non Negotiables Strategy: At least 4 years working on corporate strategy or related themes in SaaS or high-growth businesses. Finance: Understanding of SaaS concepts and their applications (e.g., recurring revenue, net retention, gross margins). Operations: Background working with revenue or sales operations teams and tools. Experience with Salesforce is highly valued. Analytics: Advanced Microsoft Excel skills and other related statistical tools. Creativity: Ability to design compelling slideshows that communicate complex topics in less than an hour for an executive audience. Sales Expertise: Knowledge of the enterprise sales process and sales methodologies. Collaboration: Enjoy working with a team in a “project” based environment. Drive: This role requires going above and beyond. Occasionally, that means a time commitment beyond the typical 9-5. Bonus Points Experience in logistics, transportation, or supply chain environments Prior work with revenue forecasting, pipeline modeling, or cohort analysis Experience in a rapidly growing startup environment Skilled with tools like: LLMs, Snowflake, Python, SQL, Salesforce, and Clay. Pay Range$100,000-$135,000 USD Benefits Competitive compensation, including Series C level equity Health / Dental / Vision 100% covered for employee and 50% for dependents Life Insurance, with optional supplemental insurance Flexible Spending Account (FSA) Health Spending Account (HSA) 401(k) with match Unlimited PTO (vacation, personal days, sick days, jury duty, military leave, bereavement) 11 Holidays Paid Parental Leave for all employees Short-term and Long-term Disability Insurances, and AD&D Insurance Fitness membership reimbursement Commuter benefits Optimal Dynamics is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and employees. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law. Optimal Dynamics is committed to working with and providing access and reasonable accommodation to applicants. If you require an accommodation, please reach out to *************************** once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
    $38k-72k yearly est. Auto-Apply 6d ago
  • Operations Associate

    Nutrafol 3.8company rating

    Remote job

    Keep Growing with Nutrafol We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. About You: The ideal candidate is ready to join a rapidly growing team. We are looking for an Operations Associate, who is technically savvy and ready to wear multiple hats. We value strategic thinkers, motivated self-starters with positive attitudes and strong work ethic. You should have superlative organizational and communication skills and a strong eye for quality and detail. We are looking for someone who is very flexible and is willing to work during the weekend. The Operations Associate will work with third-party fulfillment centers, shipping carrier relationships, customer experience, supply chain team and offshore team. This is a full-time role with a Tuesday-Saturday schedule (8:30am to 5:30pm ET) to ensure team coverage and support during peak business needs. Role Responsibilities: DTC: Perform daily fraud-screening on orders flag for secondary verification before releasing. To handle and maintain E-commerce, Fraud, Payment Gateway, and 3PL Systems. (Magento, Kount, Authorize.net and PayPal preferred) Handle all Fulfillment/Shipping issues and work closely with 3PL vendors. Assist and troubleshoot any system issues raised by the customer experience team. Triage any new projects and issues internally before escalating it to the development team. Ensuring that all orders are being fulfilled and tracking is reported to the system in a timely manner. Handle all order errors and returns. Liaising directly with the Card Processing Team for account specifics. Process and submit documentation for chargebacks. Ability to learn and handle the tasks needed for B2B and Retail channels. Responsible for ensuring all orders are fulfilled in a timely manner. Investigate any potential order and system errors General knowledge of handling data Ensuring that all orders are being fulfilled and tracking is reported to the system in a timely manner. B2B: Handle all Fulfillment/Shipping issues and work closely with the fulfillment center. Responsible for ensuring all orders are fulfilled in a timely manner. Review and release orders that are verified orders. Work closely with the Business Services Executive Team for any shipping related issues that the Business Development Manager escalated. Triage any new projects and issues internally before escalating. Investigate any potential order errors, returns and chargebacks. Requirements: Bachelor's degree or equivalent combination of education and experience 2- 5 years experience in operations and hands-on technical experience Knowledge on ecommerce business model (i.e. Fulfillment/Shipping needs, Customer Service, User Experience, business processes, etc.) Experience with Kount, Magento, Shopify, Skubana, or Salesforce is a plus Strong organizational, time management, communication, process orientation and problem-solving skills Some experience in analysis and documentation of functional requirements for ecommerce projects Ability to multi-task that can manage several projects under a tight deadline and accommodate any changes An entrepreneurial spirit with operational skills to ensure self-directed projects and ideas are seen through to execution Ability to interact effectively with internal business teams (Sales, Customer Experience and Marketing, Supply Chain), at different levels of the organization In-state and out-of-state traveling required for on-site audits and 3PL visits A flexible mindset willing to accommodate the potential need for after hours coverage Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.Salary Range:$60,000-$65,000 USDPerks & Benefits Fully remote work experience Comprehensive medical, dental, and vision package, including FSA program 401K with employer match Quarterly Bonus Program Flexible PTO Two company-wide wellness breaks every day Free lunch on us every Tuesday and Thursday via Seamless/Grubhub Monthly wellness stipend Monthly internet stipend Monthly cell phone stipend Annual learning & development stipend Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays Free meditation app membership (Headspace) Free Nutrafol subscription Pet insurance discounts and benefits California residents may review our CCPA notice here.
    $60k-65k yearly Auto-Apply 5d ago
  • Operations Associate

    Unilever 4.7company rating

    Remote job

    **Keep Growing with Nutrafol** We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. **About You:** The ideal candidate is ready to join a rapidly growing team. We are looking for an Operations Associate, who is technically savvy and ready to wear multiple hats. We value strategic thinkers, motivated self-starters with positive attitudes and strong work ethic. You should have superlative organizational and communication skills and a strong eye for quality and detail. We are looking for someone who is very flexible and is willing to work during the weekend. The Operations Associate will work with third-party fulfillment centers, shipping carrier relationships, customer experience, supply chain team and offshore team. **_This is a full-time role with a Tuesday-Saturday schedule (8:30am to 5:30pm ET) to ensure team coverage and support during peak business needs._** **Role Responsibilities:** **DTC:** + Perform daily fraud-screening on orders flag for secondary verification before releasing. + To handle and maintain E-commerce, Fraud, Payment Gateway, and 3PL Systems. (Magento, Kount, Authorize.net and PayPal preferred) + Handle all Fulfillment/Shipping issues and work closely with 3PL vendors. + Assist and troubleshoot any system issues raised by the customer experience team. + Triage any new projects and issues internally before escalating it to the development team. + Ensuring that all orders are being fulfilled and tracking is reported to the system in a timely manner. + Handle all order errors and returns. + Liaising directly with the Card Processing Team for account specifics. + Process and submit documentation for chargebacks. + Ability to learn and handle the tasks needed for B2B and Retail channels. + Responsible for ensuring all orders are fulfilled in a timely manner. + Investigate any potential order and system errors + General knowledge of handling data + Ensuring that all orders are being fulfilled and tracking is reported to the system in a timely manner. **B2B:** + Handle all Fulfillment/Shipping issues and work closely with the fulfillment center. + Responsible for ensuring all orders are fulfilled in a timely manner. + Review and release orders that are verified orders. + Work closely with the Business Services Executive Team for any shipping related issues that the Business Development Manager escalated. + Triage any new projects and issues internally before escalating. + Investigate any potential order errors, returns and chargebacks. **Requirements:** + Bachelor's degree or equivalent combination of education and experience + 2- 5 years experience in operations and hands-on technical experience + Knowledge on ecommerce business model (i.e. Fulfillment/Shipping needs, Customer Service, User Experience, business processes, etc.) + Experience with Kount, Magento, Shopify, Skubana, or Salesforce is a plus + Strong organizational, time management, communication, process orientation and problem-solving skills + Some experience in analysis and documentation of functional requirements for ecommerce projects + Ability to multi-task that can manage several projects under a tight deadline and accommodate any changes + An entrepreneurial spirit with operational skills to ensure self-directed projects and ideas are seen through to execution + Ability to interact effectively with internal business teams (Sales, Customer Experience and Marketing, Supply Chain), at different levels of the organization + In-state and out-of-state traveling required for on-site audits and 3PL visits + A flexible mindset willing to accommodate the potential need for after hours coverage Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package. Salary Range: $60,000-$65,000 USD **Perks & Benefits** + Fully remote work experience + Comprehensive medical, dental, and vision package, including FSA program + 401K with employer match + Quarterly Bonus Program + Flexible PTO + Two company-wide wellness breaks every day + Free lunch on us every Tuesday and Thursday via Seamless/Grubhub + Monthly wellness stipend + Monthly internet stipend + Monthly cell phone stipend + Annual learning & development stipend + Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays + Free meditation app membership (Headspace) + Free Nutrafol subscription + Pet insurance discounts and benefits _California residents may review our CCPA notice here (******************************************************************************************************************* ._ As set forth in Nutrafol's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
    $60k-65k yearly 60d+ ago
  • Account Management Operations Associate

    Resortpass 4.5company rating

    Remote job

    About the company: ResortPass is redefining what it means to be a hotel guest. We're building a new category in hospitality: day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness recharges so people can escape without an overnight stay. Our marketplace now connects guests with 2,300+ partner hotels and resorts, including Ritz-Carlton, Four Seasons, Marriott Hilton, and more. We've helped millions of people enjoy premium hospitality close to home, making rest more mindful, togetherness more meaningful, and escape more accessible. The result: unforgettable experiences for guests and new revenue streams for partners. Backed by some of the best consumer and growth investors, including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, and more, ResortPass is scaling a product people love and creating an entirely new way to experience hospitality. About the role We are currently hiring a new member on our Account Management team! This person will handle many of the manual updates for our team due to system limitations. You will assist the AM team during the busy season and allow them to focus on inventory, pricing and hotel product conversion. This person will not be interacting with the hotels much but assisting with data entry tasks. This is a wonderful opportunity for someone looking for seasonal remote work. Compensation for this May-September contract position will be $25 per hour and your shift will be Monday - Friday. What you'll do Assist in managing hotel accounts, including updating information and resolving issues Perform data entry tasks accurately and efficiently to maintain and update partner records Handle reactive tasks such as responding to client inquiries, providing support, and escalating concerns Collaborate with the account management team to ensure a seamless and high-quality partner experience Assist with ad-hoc projects as assigned to support the overall goals of the account management team Who you are We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you! You have at least 1 year of experience in a customer-facing/data entry role and are driven to find the best solutions and build great relationships An organized multitasker. You have experience efficiently managing multiple online platforms and juggling different tasks in a fast-paced environment while staying detail-oriented An empathetic partner. You're able to adapt and respond to different personalities and corresponding requests with a friendly, positive, and patient personality Communicative. You're clear and concise in your written and verbal communications A problem solver. You're excited by a complex problem and take pride in finding unique and timely solutions A good human being. While building a startup is hard, being a good human being is not. We are creating a culture of people you want to work with. We create incredible experiences for our guests, and want to do the same for our employees This contract position requires use of personal equipment including a computer and internet connection.
    $25 hourly Auto-Apply 30d ago
  • Support Operations Associate

    Sales Match

    Remote job

    Job Title: Remote Support Operations Associate Hourly Pay: $20 - $24/hour We are seeking a proactive and detail-oriented Support Operations Associate to join our remote team. In this role, you will assist with ensuring the smooth operation of our customer support function by tracking key metrics, maintaining workflow efficiency, and contributing to operational improvements. If you enjoy working behind the scenes to enhance customer service delivery and are looking for a remote opportunity with growth potential, we would love to hear from you. Key Responsibilities: Support daily operations of the customer support department. Monitor service quality metrics and suggest workflow optimizations. Track KPIs and prepare regular operational reports. Identify and address inefficiencies in support processes. Assist with the development of training resources and best practice documentation. Collaborate with support leads to maintain operational consistency and excellence. Contribute ideas for improving tools, systems, and support strategies. Help implement new processes and measure their effectiveness over time. Qualifications: Strong organizational and multitasking skills. Comfortable using customer service platforms and data analysis tools. Analytical thinker with a focus on efficiency and continuous improvement. Excellent written and verbal communication skills. Ability to work independently in a remote environment. Previous experience in support operations, customer service, or administrative roles is preferred but not required. Reliable internet connection and a quiet, dedicated workspace. Perks & Benefits: 100% remote work with flexible scheduling. Competitive hourly pay: $20 - $24 based on experience. Paid training and career development support. Collaborative, supportive work environment. Opportunities for career advancement into senior support and operations roles.
    $20-24 hourly 60d+ ago
  • Weekend Global Transportation Operations Specialist

    GE Aerospace 4.8company rating

    Remote job

    As a member of the Global Transportation team, you'll work on an international team that contributes to GE Aerospace's transportation & logistics excellence. You will develop a deep understanding of the business' logistical needs and the impact of our operations and resolve some of our biggest transportation challenges. You'll execute our transportation processes to ensure our supply chain's logistics operate smoothly and use a data driven, analytical approach to resolve issues and improve our performance. This role will work a non-standard work schedule, your typical work week will be Friday through Monday to ensure our logistics operations and our ability to delivery material to clear our engines to build continues to flow through the weekend. This role is open to remote consideration in EST and CST. **Job Description** + Execute the Clear to Build Process and Standard Work to transport, track and ensure parts are delivered to meet our future weekly engine output goals. + Surface emerging international and domestic delivery issues and act as the transportation escalation point during the weekend to pull in the right stakeholder to resolve delivery issues. + Lead cross-functional projects to ensure optimal internal process for supply chain fulfilment. Develop relationships to gain knowledge of business plans requiring logistics strategy, tactical and transactional refinement to meet demands. + Embrace and utilize supplier metrics to develop and implement process improvements aimed at reducing the shipment processing cycle time, enhancing quality, productivity, and service capability. In addition, global transportation finances, price inflation and deflation, premium transportation utilization, and on-time delivery performance. + Enable operations team by preparing both operational and financial performance data, through embracement of global transportation digital tools. + Contribute to GE Aerospace's transportation quality program to include identifying transportation supplier process & performance gaps and managing long term process improvements with suppliers. Develop and maintain relationships with supplier operations personnel to assist with defect resolution, corrective & preventative action implementation + Plan and implement changes in operating practices that contribute to the overall reduction in operating expenses while providing satisfactory services the customers + In collaboration with GTO Operations, identify cost savings projects and effectively manage to completion and realized savings. + Champion regulatory, policy and procedure compliance as well and EHS standards **Required Qualifications** + Bachelor of Science (or a high school diploma / GED with at least 4 years of logistics experience) + 3 years of logistics experience **Desired Characteristics** + Experience of both international and US domestic logistics operational experience. + Understanding of global customs requirements + Root cause analysis, corrective & preventative action process expertise + Advanced MS Excel + Possess a strong customer centric service approach, while balancing policy, procedures, and transportation objectives & goals + Demonstrated ability to maintain schedules and meet deliverables in a fast paced highly dynamic environment + Demonstrated knowledge and expertise managing in a metrics-based environment to include data compilation and analysis, and effectively managing performance gaps + Possess excellent organizational skills to effectively manage multiple priorities concurrently + Operational background an advantage + Humble: respectful, receptive, agile, eager to learn + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative + Problem solver: analytical-minded, challenges existing processes, critical thinker The salary range for this position is $89,500 - 120,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan. This posting is expected to close on August 12, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $89.5k-120k yearly 60d+ ago
  • Webinar Operations Associate

    Surgent McCoy Cpe LLC 3.1company rating

    Remote job

    KnowFully Learning Group is growing and is currently in search of a Webinar Operations Associate! KnowFully Learning Group provides comprehensive and engaging continuing education for professionals at all experience levels and support those preparing for certification exams. We service two main industries - Finance/Accounting and Healthcare. Our employees are innovative and passionate about learning. We embrace each other's differences. Through our learning initiatives and teambuilding, we have created a great place to work. If you love what you do and want to work in an environment where hard work is valued, please apply! This position is a technically savvy and customer-centric individual who is responsible for administering live webinars for the learners and providing customer support via phone and live chat. Proficiency in audio/video technology, combined with their strong organizational and communication skills, will play a vital role in delivering top-notch services to customers. Demonstrating a successful track record in administering daily live webinar broadcasts while upholding excellent service standards and ensuring high customer satisfaction. Location: Remote Supervisory Responsibilities: None Duties/Responsibilities: Capture, record, and deliver high quality webinar broadcasts. Troubleshoot technical issues that customers might have when viewing our webinars. Pre-production equipment tests to prevent any issues during live broadcasts and recordings. Handle complaints, provide appropriate solutions, and alternatives within the time limits and follow up to ensure resolution. Assist customers with other support related needs. Follow communication procedures, guidelines, and policies. Available for evening/weekend work when necessary. Other duties and responsibilities as assigned. Required Skills/Abilities: Ability to collaborate and respond quickly. Excellent organizational skills and attention to detail, accuracy, and quality. Excellent communication skills, both written and oral. Excellent time management skills with a proven ability to meet deadlines. Strong Computer / Data Entry Skills - Microsoft Office Proficiency. Problem solving and troubleshooting skills. Continual focus on improvement, innovation, and creative development. Ability to work well independently and as a team. Ability to adapt to the changing needs of the company and department. Ability to portray a cooperative, professional, and positive attitude towards customers, managers, and other co-workers. Ability to function well in a high-paced and at times stressful environment. Ability to multi-task in a flexible environment with minimum supervision Proficient with Microsoft Office Suite or related software. Salary: The starting salary for the Webinar Operations Associate position is competitive and will be commensurate with the candidate's qualifications and experience. The starting hourly pay is $20/hour with the potential for an annual discretionary bonus based on company and individual performance. The final offer will be determined based on factors such as the candidate's skills, education, relevant work experience, and location. The company also offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and other perks like remote work. The total compensation package will be discussed in the interview process and based on fit for the role and the organization. The company is committed to providing a fair and competitive compensation structure that reflects the value and contributions of its employees. We believe in fostering a work environment that recognizes and rewards excellence, and we are dedicated to attracting and retaining top talent in the industry. Education and Experience: BA/BS College degree; Degrees specifically in TV/Film/Video production, Communications, Computer Science, Audio/Visual, or equivalent work experience preferred. Live Production Experience; Experience in a live production environment, filming, and/or outputting live streaming video. Remote Production Experience; Experience in a remote production environment, filming, and/or outputting live streaming video. Strong Computer Skills: Experience in video/audio editing through the Adobe Suite is a major plus. HTML5 video playback knowledge a plus. Familiarity with CRM systems and practices; Microsoft Dynamics experience preferred. Experience with Webinar/video conferencing technology and using webcams. Knowledgeable in both Microsoft and Apple products. Experience in Customer Service, Technical Support, or related areas with direct customer communication: Phone/Live Chat support experience preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Equal Opportunity Statement: KnowFully Learning Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $20 hourly Auto-Apply 60d+ ago
  • Fiscal Operations Associate

    Congreso de Latinos Uni 3.9company rating

    Remote job

    The Part-Time Fiscal Operations Associate is an essential member of Congreso's fiscal team, responsible for supporting accounts payable and overall financial operations. This role serves as a key liaison between the Administrative and Programmatic Divisions, requiring strong financial skills, attention to detail, and effective collaboration across departments. The Fiscal Operations Associate is primarily responsible for the following: Managing credit card payments and processing related transactions. Posting journal entries accurately and maintaining organized transaction records. Communicating with staff regarding expense coding and payment details. Ensuring adherence to internal controls and compliance with fiscal policies. Learning and utilizing accounting software tools, including Microsoft Dynamics GP, Fidesic Accounts Payable Automation, SAP Concur, and Pivot Payables. This position reports to the Accounting and Payroll Director. This is a Remote position. The Fiscal Operations Associate applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee-focused experience that is appreciative of the unique strengths, values and needs that each employee brings to the workplace; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to employee experience, records management, and data integrity and usability. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Fiscal Operations Regularly updates monthly Accounts Payable credit card worksheet that tracks payment status of operational expenses for Congreso and its entity 2800 American Street Company. Downloads and saves monthly expenses for backup needed for grant reimbursements and recovery of Full Time Employee (FTE) expenses. Saves and/or combines PDF files as needed for grant requirements. Journal Entries Posts monthly credit card expenses in Microsoft Dynamics GP for Administrative Division's credit card expenses. Other Responsibilities Supports other Accounts Payable and fiscal functions as needed to meet monthly deadlines. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus. Supervisory Responsibilities: This position does not have supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education: Associates in accounting or Bachelor degree a plus. Minimum Experience: Experience in nonprofit accounting a plus. Computer proficiency in cloud applications and Microsoft Office Suite required. Excellent oral and written communications skills required. Certification/License: Mandated Reporter and Supporting Children and Families with Disabilities training certificates required and may be completed post hire.
    $22k-30k yearly est. Auto-Apply 5d ago

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