Trustco Bank jobs in Albany, NY

Job Title: Mortgage Originator Reports to: Assistant Vice President of Mortgage Services FLSA Status: Non-Exempt Salary Grade: Commission Based Supervisory Responsibility: No The Mortgage Originator is responsible to increase the mortgage loan portfolio by developing business contacts and attracting mortgage customers. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor. * Develop a business referral network through marketing, cold-calling, prospecting and networking activities. A mortgage loan officer's network may consist of real estate professionals, builders, professional and personal contacts, as well as other valuable referral sources, and is enhanced by the mortgage loan officer's regular participation in business related development opportunities, community efforts to promote homeownership and professional organizations. * Participate in community efforts to promote home ownership. * Follow up on internet and branch referrals on prospective customers. * Meet with prospective borrowers. * Review and analyze credit and financial data to determine borrower financing objectives and goals. * Present appropriate Bank products and programs and explain guidelines. * Advise of pricing and terms as required. Identify appropriate opportunities to sell additional products. * Collect supporting loan documentation as required and provide complete package to the Mortgage Department. REQUIRED EDUCATION/EXPERIENCE: * High School Diploma or equivalent education or experience. * Sales experience within a residential lending environment. * Effective verbal and written communication skills. * Well organized with the ability to manage multiple tasks and work to time sensitive deadlines. * Ability to work well independently and in groups. * Working knowledge with Microsoft Office Programs; Excel and Word. * Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act. PREFERRED EDUCATION/EXPERIENCE: * A bachelor's degree in a business related field. POSITION TYPE/EXPECTED HOURS: This is a full time position. Office hours Monday - Friday 8:30am - 5:00pm. Evening and weekend work may be required as job duties demand. TRAVEL: Travel using personal vehicle, occasional overnight travel. Valid driver's license required. LANGUAGE SKILLS: Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * This is largely sedentary role, requiring use of typical office equipment such as a computer, laptop and phone. * Ability to communicate both in person and/or by telephone. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside conditions. The employee is occasionally exposed to a variety of extreme working conditions, such as construction sites. The noise level in the work environment or at certain sites can be loud. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: Trustco Bank is an equal opportunity employer. It is the policy of Trustco Bank to afford equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. This includes, but is not limited to, the following: * Hiring, placement, upgrading, transfer, demotion or promotion. * Recruitment, advertising or solicitation for employment. * Treatment during employment. * Rates of pay or other forms of compensation. * Selection for training, including apprenticeship. * Layoff or termination. It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. **Overview of Role** Responsible for selling self-funded health products via Broker partners for groups under 200 lives then transitions account to an account manager for ongoing maintenance and service. Develops new accounts and/or generates new business from existing accounts. Pursues sales leads within assigned territory, defined by geographic area. Responds to customer inquiries and offers guidance on appropriate products. Executes sales strategy, identifies new opportunities/leads, and generates sales reports. **Key Accountabilities** + Career-level position highly skilled at sales techniques and demonstrates strong understanding of company products and industry. + Utilizes knowledge of industry/clients to recommend updates to product offerings. + Sales completed with little to no supervision. + Maintains an established network of contacts. + Demonstrates strong ability to identify and cultivate sales from new and/or existing clients. + Completes complex sales. + Utilizes developing knowledge of product and industry to evaluate and recommend best solutions for customer. + Typically has established base of accounts and stable revenue responsibility. **Minimum Requirements** + Bachelor's Degree with 4- 6 years of relevant sales experience OR High School Diploma or GED with 6 - 8 years relevant sales experience. + Active life and health license preferred or mustcomplete within 90 days of hire with company support required. + Must be able to model consultative sales skills to less experienced staff. + Capable of presenting to executive audience; appropriately assertive. + Knowledgeable in self-funded benefit plan designs for small - mid size businesses. + Demonstrated history of sales success Brand: Trustmark We offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview. **For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune.** The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability. Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives. At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.

Job Title: Quality Assurance Coordinator Reports to: Quality Assurance Manager FLSA Status: Non-Exempt Salary Grade: NE12 Supervisory Responsibility: No The Quality Assurance Coordinator assures compliant and quality completion of Bank lending files. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor and/or Trustco Bank's Board of Directors. * Reviews all stages of residential and commercial lending files to ensure compliance with regulations, and Bank policies and procedures. * Reviews declined residential and commercial lending files to ensure compliance with regulations, and Bank policies and procedures. * Catalogues files received. REQUIRED EDUCATION/EXPERIENCE: * High School Diploma or equivalent education or experience. * Effective verbal and written communication skills. * Well organized with the ability to manage multiple tasks and work to time sensitive deadlines. * Ability to work well independently and in groups. * Working knowledge with Microsoft Office Programs; Excel and Word. PREFERRED EDUCATION/EXPERIENCE: * An Associate's Degree or higher in business-related field. * Direct Endorsement (DE) Designation preferred or Certified in Loan Processing or Quality Control. * Experience in underwriting various types of loans (Conv./VA/FHA/USDA) * Prior experience with the Ellie Mae Encompass Loan Origination System or similar experience. POSITION TYPE/EXPECTED HOURS: This is a full-time position. Office hours vary Monday - Saturday. Evening and weekend work may be required as job duties demand. TRAVEL: No travel. LANGUAGE SKILLS: Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * This is largely sedentary role, requiring use of typical office equipment such as a computer, laptop and phone. * Ability to communicate both in person and/or by telephone. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: Trustco Bank is an equal opportunity. It is the policy of Trustco Bank to afford equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. This includes, but is not limited to, the following: * Hiring, placement, upgrading, transfer, demotion or promotion * Recruitment, advertising or solicitation for employment * Treatment during employment * Rates of pay or other forms of compensation * Selection for training, including apprenticeship * Layoff or termination It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. **About the role** Trustmark is seeking a dedicated **Implementation Manager** to join our team. Orchestrates and oversees the entire implementation process for new cases and re-enrollments. Key Accountabilities + Develops and manages case implementation project plans for each new and re-enrolled case. Coordinates with external and internal partners including enrollment firms and Payroll Deduction Specialists to ensure all necessary steps are completed in a timely and accurate fashion. + Conducts product and technology platform enrollment training for key agencies, brokers, and producers. Participates in VIP and Finalist Meetings. + Demonstrates a solid knowledge of Trustmark's products, services and technology platforms. Displays a base understanding of interdependencies/relationships with other internal partners. + Establishes self to producers, clients and enrollment partners as Trustmark's single point of contact for all case set-up and enrollment activities. Minimum Requirements + Minimum of three year's insurance industry knowledge and/or experience in operations or account management. + Four year degree or equivalent. + Ability to travel up to 40% within assigned territory. + Strong project management skills. + Presenting and training experience. + Possesses excellent interpersonal and communications skills both verbal and written, good presence, strong team player, encouraging, diplomatic and flexible with the ability to listen well, be persistent and patient in endeavouring to fully understand customer needs. + Ability to work independently and make good decisions consistent with divisional objectives and handle conflict with minimal oversight. The compensation range for this role is (based on the corporate location in Lake Forest, Illinois): $69,776.00 - $100,788.00 per year The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market. Brand: Trustmark In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview. Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status. Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives. At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.

Job Title: Maintenance Worker Reports to: Maintenance Supervisor FLSA Status: Non-Exempt Salary Grade: NE07 Supervisory Responsibility: No The Maintenance Worker position, under limited supervision, performs routine and preventative maintenance and minor repairs to Trustco buildings and equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor and/or Trustco Bank's Board of Directors. * Performs routine maintenance on building interiors and exteriors. * Maintains a schedule of when maintenance has been performed and when next service is due. * Works in a safe manner and recognizes unsafe situations. Takes appropriate action to ensure safety of themselves and others in the building. * Occasional landscaping. * Transfer of equipment and furniture between buildings as needed. REQUIRED EDUCATION/EXPERIENCE: * High School Diploma or equivalent education or experience. * Effective verbal communication skills. * Well organized with the ability to manage multiple tasks and work to time sensitive deadlines. * Ability to work well independently and in groups. POSITION TYPE/EXPECTED HOURS This is a full-time position. Hours Monday - Friday 8:00am - 4:30pm. Evening and weekend work may be required as job duties demand. TRAVEL: Majority (50%) of working hours are spent traveling to locations throughout the northeastern branch network. Company vehicle provided. Valid and clean driver's license required. LANGUAGE SKILLS: Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift or move items over 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, fumes and airborne particles, and vibration. The noise level in the work environment is usually quiet while in the office, or moderately loud when in the field. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: Trustco Bank is an equal opportunity employer. It is the policy of Trustco Bank in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. This includes, but is not limited to, the following: * Hiring, placement, upgrading, transfer, demotion or promotion. * Recruitment, advertising or solicitation for employment. * Treatment during employment. * Rates of pay or other forms of compensation. * Selection for training, including apprenticeship. * Layoff or termination. It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

The Community Branch Internship Program is a 10-week summer internship centered around customer service, professional development, career growth and building the necessary interpersonal skills to succeed within Retail Banking. Participants will have the opportunity to immerse themselves into the M&T Bank Culture to gain an understanding of our engagement and belonging efforts along with community initiatives. Interns will gain exposure through guest speakers and industry leaders, workshop trainings, and a built-in network with peers as well as priority consideration for full time opportunities throughout the Bank. **Primary Responsibilities:** + Play a key role in Customer Relationship Management through proactive outreach and servicing and will be responsible for identifying financial need of customers and presenting appropriate options, onboarding new customers, and establishing trust with existing customers. + Service our customers to gain fundamental understanding of Retail Banking. + Complete duties and responsibilities of an entry-level professional nature specific to assigned area of the Bank. + Ensure activities adhere to established internal policies and external regulations as applicable. + Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** The jobholder works under immediate supervision. The position is for about a 10-week time period from beginning to June to beginning of August. **Supervisory/Managerial Responsibilities:** Not Applicable **Education and Experience Required:** + Currently pursuing a Bachelor's or Master's degree + Minimum Cumulative GPA of 3.0 + Work visa sponsorship not offered for this role **Education and Experience Preferred:** + Strong written and verbal communication skills + Proficiency in pertinent software, particularly spreadsheet software + Proven analytical skills + Proven critical thinking skills + Strong organizational skills + Detail-oriented M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.00 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter. **Location** Albany, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Head Teller Reports to: Branch Manager Salary: NE14 ($19 - $22/hour) FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we're committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member's contribution and offer a supportive, collaborative work environment. In this role, you'll have the opportunity to lead a talented team, make a positive impact in our community, and be rewarded for your success. We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more! About the Head Teller Role The Head Teller provides exceptional customer service while accurately and efficiently completing customer transactions. This role ensures adherence to all bank operational, security, compliance, and privacy policies, maintaining the highest standards of confidentiality. The Head Teller oversees daily teller operations, supervises teller staff, and ensures that branch cash handling procedures are followed. Key Responsibilities * Deliver Outstanding Customer Service: Create a warm, professional, and efficient environment where every customer feels valued. Proactively understand their needs and confidently recommend Trustco Bank products that support their goals. * Leadership & Team Growth: Supervise, mentor, and coach tellers to ensure accuracy, efficiency, and exceptional service. Uphold strict compliance with all policies, acting as a role model. Oversee daily cash balancing and maintain detailed audit logs for accuracy. Manage cash shipments, including ordering, verifying, and distributing funds as needed. * Transaction Handling: Process a variety of customer transactions-deposits, withdrawals, loan payments, check cashing-with precision. Handle verification, money orders, bank checks, and receipts efficiently. Manage credit card payments, safe deposit access, ATM maintenance, and night deposits smoothly. * Reporting & Compliance: Prepare and submit detailed reports accurately and on time. Keep thorough transaction records in line with audit standards and regulations. This job description is not exhaustive; duties and responsibilities may change at any time with or without notice. Qualifications Required * High school diploma or equivalent. * Supervisory experience. * Strong customer service and cash-handling experience. * Excellent verbal communication and interpersonal skills in person, by phone, and via email. * Fluent in English; bilingual a plus * Access to reliable transportation * Strong organizational skills with the ability to manage multiple priorities. * Ability to work effectively in a collaborative team environment. * Willingness to participate in ongoing training and development. * Ability to lift 10-20 lbs., stand for extended periods. Preferred * Bachelor's degree. * Previous banking or financial services experience. Schedule Full-time position with hours aligned to branch operations: * Mon-Wed: 8:30 AM - 5:00 PM * Thu-Fri: 8:30 AM - 6:00 PM * Sat: 8:30 AM - 1:00 PM (rotating schedule) * Sun: Closed Employees may need to remain 15-30 minutes after closing. Occasional travel for training, meetings, or branch support. Equal Employment Opportunity Statement: Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following: * Hiring, placement, upgrading, transfer, demotion or promotion * Recruitment, advertising or solicitation for employment * Treatment during employment * Rates of pay or other forms of compensation * Selection for training, including apprenticeship * Layoff or termination It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Albany, New York, United States of America **Hours:** 40 **Pay Details:** $29.75 - $44.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform. **Depth & Scope:** + Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals + Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines + Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity + Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations + Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience + Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment + Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution + Drives Advice Behaviors within the team by coaching and developing a team to deliver exceptional service by exceeding the needs of Customer expectations + Leads and coaches advisory team on advice giving strategies and overall product and services acumen + Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives + Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights + Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth + Actively participates in community events, promoting the TD Brand while servicing the needs of the community + Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization **Education & Experience:** + Undergraduate degree or equivalent experience + 2+ years experience working with customers and or sales in any capacity or equivalent + Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills + Sales and Operational Management skills + Ability to manage competing priorities + Previous consumer and residential lending experience preferred + Proficient in Microsoft Office + Knowledge of banking products and services preferred + Demonstrated organization, interpersonal, communication and decision-making skills + Shows proficiency with expense management + Notary License (Preferred) + Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake **Customer Accountabilities:** + Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions + Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth + Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals + Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs + Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met + Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer + Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the well-being of TD, its Customers, and stakeholders + Provides the highest level of Customer service when dealing with internal partners, vendors, and Customers + Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements **Shareholder Accountabilities:** + Leads and drives operational compliance of all Store operations including teller and platform operations + Leads the team in completing day to day processes/transactions/activities and oversees completion and quality of work + Ensures the Store operates efficiently by adhering to the banks policies and procedures and by passing all audits + May perform daily store operation activities including account maintenance, wire transfers, store opening and closing, and cash management + Develops/leads Store in Operational Excellence plan + Vault Management, including Monthly Vault and drawer audits + Identifies and mitigates risk and proactively audits for adherence to compliance, policies and procedures and overall operational soundness of the Store + Understands and applies operating policies and procedures + Supports the timely and accurate completion of business processes and procedures + Escalates non-standard or high-risk transactions/activities as necessary + Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations + Supports and participates in process improvement opportunities + Ensures necessary due diligence to support the accuracy of all Customer transactions/activities + Proficiency, understanding, compliance with of the Bank Code of Conduct **Employee/Team Accountabilities:** + Leads and supports a high performing team; provides ongoing feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken + Leads, reinforces, and embeds TD's shared commitments + Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner + Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct (regarding Customer interactions, products, and services, etc.) + Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with partners and other teams + Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes + Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives + Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives + Acts as a brand champion for your business area/function and the bank, both internally and/or externally **OCC Language:** + This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. + Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36. + Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. + Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position. **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds -Continuous Sitting - Frequent Standing - Frequent Walking - Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. **About the role** Trustmark is looking for a Case Underwriter to join the organization. Responsible for providing timely and accurate underwriting offers, while adhering to pricing and profit objectives. Develops partnership with Sales to maximize ability to sell new/maintain existing business. Stays current with our Administrative, Enrollment, Broker, and Enrollment Company capabilities and processes. **Key Accountabilities** + Processes, reviews, analyzes and makes informed underwriting decisions for assigned territory. All cases are reviewed with manager or higher level underwriter until proficiency is achieved. At full proficiency, underwriting authority is a maximum of 5,000 life case or $500,000 of annualized premium. + Reviews enrollment and participation trends in assigned territory and makes recommendations to optimize opportunity for sales while minimizing risk. + Provides monthly updates on sold case successes and failures as it relates to access and participation for Guarantee Issue cases. + Continually asks questions to grow and better understand our products and procedures. Develops and grows relationship with Implementation Managers to gain their confidence in decisions. + Understands non-standard broker arrangements and enrollment company strengths and weaknesses. + Identifies elements of a successful enrollment and makes recommendations that will create value. + Works with reinsurer on cases that require facultative review. **Minimum Requirements** + Bachelor's Degree and/or 2 - 4 years of related experience OR High School Diploma or GED with 4-6 years of related experience. The compensation range for this role is (based on the corporate location in Lake Forest, Illinois): $61,412.00 - $88,706.00 per year The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market. Brand: Trustmark In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview. Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status. Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives. At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.

Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. We are seeking a highly skilled Cyber Security Engineer to join our team and play a pivotal role in safeguarding our organization's digital assets. The ideal candidate will possess a deep understanding of cybersecurity principles, a strong technical background, and a passion for protecting sensitive information. You will be responsible for engineering, implementing and monitoring security measures for the protection of Trustmark's computer systems, networks and information. The role helps identify and define system security requirements as well as develop detailed cyber security designs. **Responsibilities:** + Design, implement, and maintain security architectures, systems, and solutions to protect critical infrastructure and data. + Conduct vulnerability assessments and penetration testing to identify and mitigate risks. + Develop and implement security policies, standards, and procedures. + Monitor security systems and respond to incidents promptly and effectively. + Stay up-to-date with the latest cybersecurity threats and trends. + Collaborate with cross-functional teams to ensure security is integrated into all aspects of the business. + Provide technical guidance and support to internal stakeholders. **Qualifications:** + Bachelor's degree in Computer Science, Information Technology, or a related field or + 3-5 Years of network engineering or cyber engineering experience + Strong understanding of cybersecurity frameworks and standards (e.g., NIST, ISO 27001). + Proficiency in network security, systems security, application security, and data security. + Hands-on experience with security tools and technologies (e.g., firewalls, intrusion detection systems, encryption, SIEM). + Excellent problem-solving and analytical skills. + Strong communication and interpersonal skills. + Ability to work independently and as part of a team. **Preferred Qualifications:** + Certifications such as CISSP, CISA, or CEH. + Experience with cloud security (e.g., AWS, Azure, GCP). + Knowledge of scripting and programming languages (e.g., Python, PowerShell). Brand: Trustmark Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. **For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune.** The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability. Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives. At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.

The Commercial Credit Associate plays a pivotal role in assessing and managing credit risk for commercial real estate clients at M&T Bank. This position involves analyzing financial statements, monitoring loan portfolio, and ensuring compliance with credit policies and regulatory requirements. This role serves as a critical link between relationship managers (RM) and credit risk management to facilitate sound lending decisions and portfolio management. Primary Responsibilities: Facilitate the credit needs of customers by underwriting new requests and material modifications from deal screen through approval and for the life of the loan. This analysis may include recommending adding or removing conditions. Will work with senior team members on more challenging complex transactions/account coverage. Manage the ongoing credit risk of existing loan portfolios through continuous credit monitoring (CCM) activities enabling the timely identification of emerging credit risk so that appropriate actions can be taken to manage the risk, minimize losses and assign an accurate risk rating. A CCM program includes, but is not limited to, annual reviews, interim update memos, a covenant monitoring program, problem loan management, early warning indicators, and other forms of credit surveillance. Review all pertinent credit and financial information, including but not limited to financial statements, tax returns, due diligence reports, credit bureaus, appraisals, internal credit information, industry research and peer data. Determine the need for more thorough investigation or additional information. Analyze financial information and related materials and complete the credit analyses for the Bank's commercial transactions. Written analyses to include an independent credit quality assessment with well-supported risk rating, identification of and description of credit risks and mitigants, industry concerns, market trends, financial trends, and other pertinent credit issues of respective deals. Make appropriate structure recommendations based on an analysis and evaluation of scenarios including the company's case, bank's base case and a downside case. As part of managing the ongoing credit risk of existing portfolios, identify suspicious activity and activity that may be contrary to customer's interest. Partner proactively with relationship managers (RM) and be intimately involved throughout the deal process, from deal screen through approval and for the life of the loan to maintain timely and accurate risk ratings for a portfolio of commercial credits. Spread financial statements and prepare financial models designed to sensitize various conditions impacting the proposed transaction. Prepare cash flow, collateral schedules, covenant sensitivity calculations, financial models, and guarantor statement analysis as appropriate. Attend client/prospect calls with RMs to gain a thorough understanding of the client/prospect and their business to effectively analyze and underwrite the proposed transaction. Based on underwriting parameters, recommend the risk rating. Prepare summary, present facts, and offers opinions concerning credit-worthiness. Present analysis or address questions during credit request discussions or committee presentations. Ensure credit policy compliance by verifying adherence of underwriting to the Commercial Credit Policy and commenting on any risk associated with non-compliance. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: Commercial Credit is responsible for the credit delivery of the Bank's commercial real estate clients throughout the credit lifecycle. Credit assessments range from initial analyses of new relationships to the Bank to material modifications or restructurings of long-term relationships and ongoing monitoring through the life of the loan. Commercial Credit is also responsible for ensuring the accurate completion of the Bank's risk rating scorecards and financial statement spreads. The work completed in this capacity is used to make credit decisions for new or renewed or amended credit transactions. Position is a development account coverage role and will work with senior team members on more challenging complex transactions. The position interacts with commercial banking RMs throughout the bank's footprint and industry verticals as well as other internal personnel on typical credit approvals. Customer interaction is expected. Works independently with limited supervision. Ability to lead a transaction execution team in partnership with a Commercial Credit Analyst. Supervisory/Managerial Responsibilities: Input into the development of and training of junior/newly hired Analysts. Education and Experience Required: Bachelor's degree in Accounting, Finance, Economics or related field and at least 4 years' experience in commercial credit, public accounting, and financial statement analysis. In lieu of a degree, a combined minimum 8 years' higher education and work experience to include at least 4 years' experience in commercial credit, public accounting, financial statement preparation/analysis or other financial analysis. Strong verbal and written communication skills. Strong analytical skills with proficiency in financial modeling and analysis of credit metrics. Ability to calculate and interpret financial ratios, analyze data, and complete trend analysis. Familiarity with legal documents and how to efficiently understand structural elements. Strong verbal and written communication skills. Critical thinking and problem-solving abilities. Attention to detail with a high level of accuracy. Strong organizational and time management skills. Ability to work independently and as a part of a team. Customer focused with strong interpersonal skills. Proficiency with Microsoft Office. Education and Experience Preferred: Experience with Capital IQ, FactSet, and Bloomberg. Commercial Real Estate. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $104,700.00 - $174,500.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationNew York, New York, United States of America

Branch Manager Reports to: Regional Vice President Salary: NE18 $55,000 - $100,000 + performance-based monthly and annual bonuses FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we're committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member's contribution and offer a supportive, collaborative work environment. In this role, you'll have the opportunity to lead a talented team, make a positive impact in our community, and be rewarded for your success. We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more! About the Branch Manager Role We're looking for a dynamic and results-driven Branch Manager to lead the daily operations of a full-service branch. In this role, you'll oversee all aspects of branch performance-from sales and customer service to lending, operations, and security. You'll inspire and coach your team, foster strong customer relationships, and drive growth through new business development, referrals, and client retention. The ideal candidate thrives in a leadership role, has a passion for delivering exceptional service, and can balance operational efficiency with strategic business growth. Key Responsibilities * Lead and manage all branch operations, ensuring exceptional customer service and operational excellence. * Develop new deposit, loan, and business opportunities while achieving branch sales and retention goals. * Build and promote the branch's identity, fostering a sales-driven and customer-focused culture. * Supervise, coach, and evaluate team members including Assistant Branch Managers, Head Teller, and Tellers. * Conduct staff training, regular team meetings, and performance reviews. * Effectively execute the selling of new products, services, promotions, and incentive programs to drive growth. * Originate residential, home equity, and installment loans. * Ensure compliance with all bank policies, procedures, and security protocols. * Handle complex customer requests and resolve escalated issues in person or by phone. * Approve significant transactions such as large check cashing, bank checks, and general ledger tickets. * Maintain branch appearance and uphold operational performance standards. * Report regularly to senior management on branch performance, opportunities, and challenges. This job description is not exhaustive; duties and responsibilities may change at any time with or without notice. Qualifications Required * High school diploma or equivalent. * Supervisory experience. * Strong customer service and cash-handling experience. * Excellent verbal communication and interpersonal skills in person, by phone, and via email. * Fluent in English; bilingual a plus * Access to reliable transportation * Strong organizational skills with the ability to manage multiple priorities. * Ability to work effectively in a collaborative team environment. * Willingness to participate in ongoing training and development. * Ability to lift 10-20 lbs., stand for extended periods. Preferred * Bachelor's degree. * Previous banking or financial services experience. Schedule Full-time position with hours aligned to branch operations: * Mon-Wed: 8:30 AM - 5:00 PM * Thu-Fri: 8:30 AM - 6:00 PM * Sat: 8:30 AM - 1:00 PM (rotating schedule) * Sun: Closed Employees may need to remain 15-30 minutes after closing. Occasional travel for training, meetings, or branch support. Equal Employment Opportunity Statement: Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following: * Hiring, placement, upgrading, transfer, demotion or promotion * Recruitment, advertising or solicitation for employment * Treatment during employment * Rates of pay or other forms of compensation * Selection for training, including apprenticeship * Layoff or termination It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Job Title: Commercial Loans Coordinator Reports to: Vice President of Commercial Loans FLSA Status: Non-Exempt Salary Grade: NE12 Supervisory Responsibility: No SUMMARY: Under the direct supervision of the Commercial Loans Manager and Senior Officers, this position provides administrative support for the Commercial Loans Department. In addition to typing, filing, scheduling, performs duties such as coordination with outside vendors, monitors email communications, and works on special projects. The Commercial Loans Coordinator will review and track each commercial loans application to ensure adherence to the current Commercial Loans Lending policies and to comply with all appropriate regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor and/or Trustco Bank's Board of Directors. * Maintain, copy, and distribute reports for officers daily and weekly to track delinquency, timing exceptions and maturity reports. * Prepare production reports including coordinating the gathering of accurate information from loan officers in a timely fashion. * Review customer files to determine what financial or other information is needed and/or required and prepare necessary correspondence to customers requesting such. This also includes directly reaching out to the customer via telephone and/or in person to collect such information. Work as liaison to other departments to ensure all departments are in receipt of needed information and vice versa. * Review customer files to determine compliance to timing standards, as well as review CRA and HMDA information for adherence to regulatory standards. Work directly with Loan Officers to correct or obtain sufficient information to maintain fully compliant loan files. * Maintain accurate logs for reporting directly to the Vice President on a weekly/monthly basis regarding Problem Loan Actions Plans having been completed, tracking violations and subsequent enforcement of Loan Covenants, receipt of updated financial information vs. what is "stale", forced placed insurance and any other items needed for review. * Assist Commercial Loan Officers by providing administrative support as assigned for all aspects of the commercial lending program involving file maintenance and subsequent servicing. * Daily and weekly filing as needed and provide support to other departments that request commercial loan files and document/track the files when they are signed out. * Serve as a secondary contact point for present and potential customers. Coordinate correspondence and follow up activities, both verbal and written, between clients and loan officers. * Order supplies weekly as needed for the Loan Officers, as well as facilitate any e-tickets needed for Maintenance and PC issues, or follow up via telephone for escalated issues. REQUIRED EDUCATION/EXPERIENCE: * High School Diploma or equivalent education or experience. * Effective verbal and written communication skills. * Well organized with the ability to manage multiple tasks and work to time sensitive deadlines. * Ability to work well independently and in groups. * Working knowledge with Microsoft Office Programs; Excel and Word. PREFERRED EDUCATION/EXPERIENCE: * A bachelor's degree in a business related field. POSITION TYPE/EXPECTED HOURS: This is a full time position. Office hours Monday - Friday 8:30am - 5:00pm. Evening and weekend work may be required as job duties demand. TRAVEL: Travel using personal vehicle, occasional overnight travel. Valid driver's license required. LANGUAGE SKILLS: Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * This is largely sedentary role, requiring use of typical office equipment such as a computer, laptop and phone. * Ability to communicate both in person and/or by telephone. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office/retail environment. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: Trustco Bank is an equal opportunity employer. It is the policy of Trustco Bank to afford equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. This includes, but is not limited to, the following: * Hiring, placement, upgrading, transfer, demotion or promotion * Recruitment, advertising or solicitation for employment * Treatment during employment * Rates of pay or other forms of compensation * Selection for training, including apprenticeship * Layoff or termination It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Accountable for a revenue goal met through the acquisition of new clients from internal and external sources, and the retention and expansion of a book of business. Consults and coordinates on the delivery of solutions for a comprehensive wealth management strategy for individuals, business owners, and/or families. Primary Responsibilities: Leads the client relationship team and has overall responsibility for assuring the client has access to all resources and solutions of the firm. Work closely with Client Managers, Custom Credit, Investment Advisors and Trust Officers to assess client's current financial situation, goals and objectives to determine solutions through the financial planning process. Prioritize short term and long term needs of the client based on the analysis. Responsible for leading the development of sales strategies to grow client base . Promote and sell the full array of financial services distributed by the Company to current and new clients. Coordinates team communication and activities. Recommend ideas, suggestions and alternative wealth solutions by utilizing a team of specialists as applicable. Responsible for managing pipeline and activities to assure appropriate number of prospect opportunities are in pipeline and moving through sales cycle to meet sales goal. Implement and deliver specific solutions. Leads client relationship review discussion with committee. Manage and review the relationship on an ongoing basis to ensure client goals and objectives are achieved. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Responsible for meeting and maintaining registration requirements under the Federal SAFE Act. Complete other related duties as assigned. Scope of Responsibilities: As the manager for a book of client relationships, the Wealth Advisor is responsible and accountable for coordinating activities of the relationship team (IAs, FAs, PBs, WSs, etc), and ultimately responsible for growth and retention of that client base. The Wealth Advisor is focused on the profitable expansion of our fee revenue while maintaining the highest ethical standards and adhering to our fiduciary culture. Accountable for revenue growth including the acquisition of new business and the ongoing relationship management, growth and retention of our existing clients. Managerial/Supervisory Responsibilities: None. Education and Experience Required: Bachelor's degree and a minimum of 9 years' sales experience in the financial services industry, or in lieu of a degree, a combined minimum of 13 years' higher education and/or work experience, including a minimum of 5 years' sales experience in the high net worth or ultra high net worth client segment Proven track record of implementing wealth management strategies Education and Experience Preferred: Securities licensing, CFP, CTFA, CPA designation MBA (Master's degree in Business Administration) or JD (Juris Doctor) #LI-LA1 #Wilmingtontrust #wealthmanagement M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $170,500.00 - $284,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.Location:New York, New York, United States of America

The Leveraged Lending Commercial Credit Regional Segment Director is responsible for overseeing the credit risk management, underwriting strategies, and portfolio management for Leveraged Lending portfolio for Middle Market and PE Sponsored clients. This leadership role involves developing credit policies/guidelines/procedures, managing a team of credit professionals, and ensuring the quality and performance of the loan portfolio align with the bank's risk appetite and regulatory requirements. Primary Responsibilities: Lead team that partners proactively with the sales and monitoring teams and is responsible for the entire credit process, from deal screen through approval, including structuring the transaction and negotiating legal documentation. Ensures that analyses provide an independent credit quality assessment of the Bank's largest commercial clients identifying credit risks and mitigants, industry concerns, market trends, financial trends, and other pertinent credit issues. These assessments include initial analyses of new money transactions, renewals, and material modifications Responsible for the quality, efficiency and timeliness of the underwriting of commercial loans for multiple underwriting teams, including deal structuring, negotiating of and approval of terms sheet / legal documents and loan approvals according to credit policy and Bank procedures. Provides guidance, support, and leadership with regard to more complex credit relationships, as well as fostering partnership between Commercial Credit, credit risk management, monitoring team, closing, and relationship managers. Meet with bank clients and prospects as appropriate. Foster a collaborative team culture and provide direction on training and employee development initiatives. Proactively manages the deployment and utilization of Commercial Credit resources across the teams. Prioritizes and monitors workflow. Responsible for adhering to and advising teams on credit policy. Lead team that partners proactively with the sales and underwriting teams to prepare thoughtful risk assessment of customers on an ongoing basis to identify emerging risks or material changes in customers financial position, including evaluation of compliance with the loan agreement. Ensures that analyses provide an independent credit quality assessment for existing loans of the Bank's largest commercial clients identifying credit risks and mitigants, industry concerns, market trends, financial trends, and other pertinent credit issues. Oversees and manages the continuous commercial credit monitoring (CCM) activities of multiple commercial monitoring teams enabling the timely identification of emerging credit risk so that appropriate actions can be taken to manage the risk, minimize losses and assign an accurate risk rating. A CCM program includes but is not limited to annual reviews, interim update memos, a covenant monitoring program, problem loan management, early warning indicators, and other forms of credit surveillance. Responsible for the quality, timeliness and efficiency of the monitoring activity for multiple teams. Foster a collaborative team culture and provide direction on training and employee development initiatives. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: Corporate/Institutional designation includes the following segments: FIG, Fund Banking, Institutional/REIT, Large Corporate and Leveraged Lending. Commercial Credit is responsible for the credit delivery of the Bank's commercial clients. Credit assessments range from initial analyses of new relationships to the Bank to material modifications or restructurings of long-term relationships and ongoing monitoring through the life of the loan. Commercial Credit is also responsible for ensuring the accurate completion of the Bank's risk rating scorecards and financial statement spreads. The work completed in this capacity is used to make credit decisions for new or renewed or amended credit transactions. Ensure that Commercial Credit supports the Regional Credit Officers and various Loan Committees in making timely and informative decisions on credit requests for both new and existing customers, within Bank lending parameters. Position interacts on an ongoing basis with senior management both in First and Second lines of defense. Recruits, develops, and retains a balanced team of credit experience to ensure bench strength within the group. Supervisory/Managerial Responsibilities: Position will have small team of manager level direct reports and up to 40 indirect. Education and Experience Required: Bachelors' degree in Accounting, Finance, or related discipline with 12 years' related experience with 4 years' work leadership/supervisory experience, or in lieu of degree, a combined minimum of 16 years' higher education and work experience to include a minimum 12 years' related experience with 4 years' work leadership/supervisory experience. Strong analytical and decision-making abilities. Excellent communication and interpersonal skills. Customer focused with strong interpersonal skills. Proficiency in financial modeling and risk assessment tools. Experience with complex credit structures and syndicated loans. Ability to lead cross functional teams and manage multiple projects simultaneously. Familiarity with credit risk rating models and loan / portfolio management systems. Proficiency in Microsoft Office. Education and Experience Preferred: MBA/Advanced Degree or CPA Experience with Capital IQ, FactSet, and Bloomberg. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $223,026.11 - $371,710.18 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationNew York, New York, United States of America

Job Title: Credit Administration Specialist Reports to: Credit Administration Manager FLSA Status: Non-Exempt Salary Grade: NE12 ($18.00 - $22.00 per hour) Supervisory Responsibility: No It is the Credit Coordinator's duty to represent the company to facilitate the fulfillment of all regulatory requirements and Loan Policy and Procedures requirements. Confidentiality is a vital component of any credit administration employee's job function. Credit coordinators are exposed to sensitive financial, operational, and have a fiduciary duty to keep this information private during and after their employment. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor. Review, maintain, and report on risk rating data as it pertains to lending. * Review, maintain, and report on HECL end of draws. * Track exceptions to ensure they are addressed in a timely manner. * Responsible for the daily completion of multiple tasks relating to managing the critical work flow across the Credit Administration Department * Coordinate between all areas of credit administration to ensure reporting, compliance and alignment objectives are all achieved in a detailed, accurate and punctual manner for internal and external purposes. * Compliance with all policies and procedures associated with credit risks and internal controls, etc. * Adhere to the confidentiality policy, code of ethics and follow all policies and procedures related to the consumer compliance laws and regulations * Compliance with Loan Policy and Procedures REQUIRED EDUCATION/EXPERIENCE: * High School Diploma or equivalent education or experience. * Effective verbal and written communication skills. * Well organized with the ability to manage multiple tasks and work to time sensitive deadlines. * Ability to work well independently and in groups. * Working knowledge with Microsoft Office Programs; Excel and Word. PREFERRED EDUCATION/EXPERIENCE: * A bachelor's degree in a business-related field POSITION TYPE/EXPECTED HOURS: This is a full-time position. Office hours Monday - Friday 8:30am - 5:00pm. Occasional evening and weekend work may be required as job duties demand. TRAVEL: No travel required. LANGUAGE SKILLS: Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * This is largely sedentary role, requiring use of typical office equipment such as a computer, laptop and phone. * Ability to communicate both in person and/or by telephone. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office/retail environment. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: Trustco Bank is an equal opportunity. It is the policy of Trustco Bank to have equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. This includes, but is not limited to, the following: * Hiring, placement, upgrading, transfer, demotion or promotion * Recruitment, advertising or solicitation for employment * Treatment during employment * Rates of pay or other forms of compensation * Selection for training, including apprenticeship * Layoff or termination It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. Ability to present a confident and professional demeanor to establish trust and gain knowledge from the customer. Analyze needs and recommend appropriate products and services. Meets with customers to analyze financial needs and maximize sales opportunities. Offers all bank products and assists with other service needs, opens new accounts, i.e., checking, savings, certificate of deposit and IRAs, discusses/sells loan products to existing and prospective customers and possesses knowledge of on-line banking and mobile banking abilities to promote and demonstrate to customers. Responsible for meeting customer expectations and achieving service quality standards. Participates/oversees the sales referral process ensuring customer financial needs are met and assists management in coaching and mentoring branch staff members. Ability to perform all transactions required by a customer and use appropriate technology to provide services most effectively and efficiently. Maintain and balance a cash box. Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines. Act as Vault Teller ensuring adequacy of Branch cash for daily transactions by assisting the branch staff in ordering and shipping currency - coin and controlling - distributing cash to Tellers in prescribed limits. Assists in community events (i.e., Habitat for Humanity) etc. Participates in and supports CRA initiatives, activities and programs. Report all significant matters, issues and unusual customer activity to Manager maintaining personal knowledge of compliance and regulatory requirements. Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.

Hours: 40 Pay Details: $30.50 - $30.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: TD Wealth Job Description: The Financial Advisor Trainee (FA Trainee) role is intended to be a transitional role where in addition to the below responsibilities, it is expected you learn the requisite set of skills to qualify for the role of Financial Advisor Associate (FAA) in the expected time frame. Once the Trainee program is complete you will be transitioned into an FAA role and will need to be able to attract and retain clients by addressing their wealth management advisory needs. You will meet with prospects and clients to analyze their financial information, including income, cash flow, assets and liabilities, analyze and understand their short and long term financial goals, educate and advise prospects and clients regarding investment and insurance strategies and products, and recommend personalized/tailored investment and insurance strategies and products to meet their financial and wealth creation objectives. You must possess broad knowledge, and the demonstrated ability to inform, educate and advise clients, with respect to financial analysis, financial markets, financial goals, investment and insurance strategies and products, and wealth management. You must also possess strong interpersonal skills in order to develop a thorough understanding of each client's individual circumstances and a lasting role as the client's advisor. As an FA you will be a fiduciary and will put the client's financial interests first when providing ongoing objective financial advice, long-term retirement planning, and annual reviews to determine if there have been changes in the client's financial status or goals or the need for different strategies or products. Once transitioned to an FA role you will be responsible for all aspects of developing and maintaining client relationships by providing on-going consultation, advice, planning and day to day account servicing. As an FAA, you will need to rely on relationship building skills and the ability to influence in order to develop their client base and meet their assigned goals. Once assigned a territory, you will educate and coach Retail Store staff to identify referral prospects. You will need to be able to identify enterprise opportunities and engage key partners across the organization as appropriate/necessary. Depth & Scope: * Obtains the requisite set of skills to qualify for the role of Financial Advisor Associate within a specified time frame * Actively calls and meets with TD Bank customers and prospects with the goal to deepen customer relationships, assist with customer service issues, and identify customer financial needs * Utilizes a financial needs assessment tool to identify annuity and insurance sales opportunities as well as referral opportunities to TD Wealth businesses and affiliates * Meets the insurance agency requirements, policies and procedures to effectuate annuity and insurance sales, including for qualified accounts in accordance and compliance with all of TD Wealth's policies and procedures * Recommends and provides direct sales and fulfillment of insurance and annuity solutions, where suitable * Able to provide TD Bank employees information and education on wealth products & service offerings, including training on annuities and insurance products * Able to provide sales training on annuity and insurance offerings for TD Bank licensed insurance agents * Maintains on-going relationships with insurance and annuity clients and refers to TD Wealth businesses and affiliates based on customer wants and needs * Responsible for all aspects of insurance and annuity business in their region, including sales and renewal process, application intake, delivery, and other servicing needs * Maintains close relationship with Insurance Companies to achieve excellent customer service * Develops detailed understanding of products and services offered within TD Wealth businesses and affiliates in order to make appropriate referrals for each customer * Maintains expert knowledge of the annuity and insurance products, local market, competitive offers, economic and regulatory trends * Responsible for accurate and complete reporting, as required by management * Meets regularly with Retail Bank employees to educate on annuity and insurance products and offerings from TD Wealth businesses and affiliates Education & Experience: * Bachelor's Degree strongly preferred * 1+ years of relevant work experience or college degree * SIE required * Ability to obtain Life & Health, Series 7 and Series 66 (or equivalent) within Licensing & Registration Schedule * Self-directed, with strong ability to plan own activities to achieve sales and referral goals * General understanding of wealth products and services * Strong verbal and written communication skills * Strong organizational and time management skills * Ability to travel to our FA training class upon obtaining all required licenses and registration * Ability to commute to assigned office for in-person training & studying five days a week Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Full - Time Teller Reports to: Branch Manager Salary: NE11 ($17.50- 19.50/ hour) FLSA Status: Non-Exempt | Supervisory Role: No Why Join Us? At Trustco Bank, we're committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member's contribution and offer a supportive, collaborative work environment. Join our team as a Teller, where excellence in customer service and operational precision combine to create memorable banking experiences. We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more! About the Teller Role Teller is the frontline ambassador of Trustco Bank, delivering exceptional customer service with professionalism and integrity. This pivotal role combines precision, efficiency, and a commitment to safeguarding our clients' financial privacy. As a trusted representative, you will facilitate seamless banking transactions while upholding the highest standards of operational security and compliance. Trustco Bank values dedicated professionals committed to excellence. If you thrive in a dynamic environment and aspire to grow within the banking industry, we invite you to become part of our esteemed team. Key Responsibilities * Customer Transactions: Accurately and efficiently process deposits, check cashing, and withdrawals, verifying cash and endorsements, and issuing receipts with meticulous attention to detail. * Product & Service Promotion: Cross-sell and educate clients on the Bank's diverse financial products and services, enhancing client relationships and fostering financial wellness. * Payment Processing: Handle credit card payments, issue money orders, bank checks, and accept loan payments, ensuring accuracy and security. * Secure Handling of Assets: Manage night deposit bags, admit clients to safe deposit boxes, and maintain confidentiality and security at all times. * Client Support & Inquiries: Respond promptly to customer questions, provide account balances, and assist with general banking needs, cultivating a welcoming environment. * Reconciliation & Record Keeping: Perform end-of-day balancing of transactions, verify cash totals, and reconcile Automated Teller Machines (ATMs). Maintain detailed reports and logs to ensure compliance and accurate record retention. This job description is not exhaustive; duties and responsibilities may change at any time with or without notice. Qualifications Required * High School Diploma or equivalent * Proven experience in customer service and cash handling * Strong verbal communication skills * Fluent in English; bilingual a plus * Access to reliable transportation * Highly organized with exceptional multitasking abilities * Ability to thrive in small team environments * Willingness to participate in ongoing training and development. * Ability to lift 10-20 lbs., stand for extended periods. Preferred * Previous banking or financial services experience. Schedule Full-time position with hours aligned to branch operations: * Mon + Wed: 8:30 AM - 5:00 PM * Tue: 8:30 AM - 3:00 PM * Thu-Fri: 8:30 AM - 6:00 PM * Sat: 8:30 AM - 1:00 PM (rotating schedule) * Sun: Closed Employees may need to remain 15-30 minutes after closing. Equal Employment Opportunity Statement: Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following: * Hiring, placement, upgrading, transfer, demotion or promotion * Recruitment, advertising or solicitation for employment * Treatment during employment * Rates of pay or other forms of compensation * Selection for training, including apprenticeship * Layoff or termination It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.