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Operations Specialist jobs at Trustco Bank - 283 jobs

  • Back Office Operations Specialist

    Rondout Savings Bank 3.6company rating

    Kingston, NY jobs

    The Operations Specialist is responsible for providing the highest level of customer service and responsiveness to the financial needs of our customers. This position is responsible for various checking account related activities including answering customer questions via telephone and/or online banking, resolving problems, and assisting with the reconciliation of customer accounts. The Operations Specialist will complete research requests, returned mail processing, statement reconciliations, retention and shredding of branch work, wire operations, etc. This position requires cross training and proficiency in all operations tasks within the department. Additional responsibilities include, but are not limited to: Posting/returning any unposted items through NuPoint Image EIP. Making Image EIP, NSF & Chargeback cuts. Printing client NSF notices and Chargeback notices. Handling of incoming returned cash letter (IRCL) items on a daily basis including recordkeeping and client contact. Reviewing various daily reports as outlined in the Operations Task Groups. Downloading and recordkeeping of ACH Origination files. Processing Reg E fraud/dispute claims and upkeep of the EFT compliance log. Processing debit card limit increases and travel notifications. Responsible for research requests. Daily review of stop payment report and log. Responsible for checking the Savings Bond Redemption reports on a daily basis to ensure proper IRS tax reporting. Responding to client correspondence through Internet Banking. Assisting with SSA and Asset Verification reporting. Assisting with logging, securing, and destroying the branches daily scanned work. Assisting in wire operations, restraining notice operations, and remote deposit capture (RDC) operations. Preparing cash letters for foreign item collections. Researching for subpoenas utilizing NuPoint. Review of Positive Pay Accounts and processing items for return. Review, maintenance and closure of high-risk accounts (overdrawn 15, 30, 45, 60 days). Processing of mobile deposit capture items (MRDC). Processing entries through Transaction Manager for daily settlement entries and overdraft refund requests. Requirements Education and Certification Qualifications High school diploma or equivalent required Experience and Qualifications Customer service experience. Attention to detail and strong organizational skills. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Excellent math and cash handling abilities. Prior experience with NuPoint and Fedline Advantage is a plus. Physical Requirements Prolonged periods of time working on a computer Prolonged periods of time standing Ability to walk up and down stairs Must be able to lift up to 10-20 pounds at times Ability to work in both Kingston & Hyde Park branches As an Equal Opportunity/Affirmative Action Employer, Rondout Savings Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Equal Employment Opportunity Policy Statement EEO Reasonable Accommodation Policy Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision
    $48k-67k yearly est. 3d ago
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  • Exception Tracking Specialist

    Covius 4.4company rating

    Jacksonville, FL jobs

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. This position will be responsible for managing clients' expectations, specifically for NTC's exception curative service (also known as "side letter"). To ensure that orders are flowing in and through the production areas in a manner that meets or exceeds the various SLAs of client contracts, primarily NTC's largest exception curative client. Essential Functions Manage and coordinate orders for assigned exception curative accounts including ensuring the receipt and ingestion of client orders as well as the delivery of the product sold to the client within the agreed upon timeframe. Prepare reports for weekly coordination calls with the client, their buyers, and other vendors regarding the curing of exceptions (referred to as "side-letter" by the client). As additional clients are sold this service, the Exception Tracking Specialist will work with the new clients as established. Coordinate across Production Divisions to ensure client's orders are moving and that there are no issues prohibiting the flow of orders through the Production Divisions. Provide the Executives of Client Services with prediction and/or forecasts of orders within or outside of production or any production stops or slows. Ensure that there are no backlogs in their area. Ability to work overtime and weekends if needed. Perform other related duties as assigned. Perform other related duties as assigned Essential Knowledge, Skills, & Abilities Ability to work in a fast-paced, metrics driven environment. Knowledge of Trade Exceptions and/or Side-letter services Ability to work outside of the regular work schedule if needed. Ability to work in a fast-paced environment. Extensive knowledge of the production lines of all production divisions. Intermediate to advanced experience with Discoverer Reporting. Commitment and ability to cultivate a diverse and inclusive work environment. Education High School Diploma or equivalent. Experience 1+ years of relevant industry experience required. Thorough knowledge of NTCs Trade Exceptions and/or Side-letter services Compensation and Benefits Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401(k)! Compensation: $16.14/hr to 20.18/hr Application Guidelines For best consideration, please submit your resume and application materials as soon as possible. Review of applications will begin immediately. Working Conditions Work is performed in a climate controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon the office or meeting location. Physical Demands and Activities While performing the duties of this job, the employee is occasionally required to communicate. The employee frequently is required to remain stationary. The employee is rarely required to move about the office, operate a computer and other office machinery, such as calculator, copy machine, and computer printer; rarely position self to maintain files; rarely moves boxes weighing up to 10 lbs. Close and distance observation required with ability to observe objects at close range in presence of glare or bright lighting (e.g., computer screen). Must possess the ability to communicate information and ideas so others will understand and have the ability to interact with external and internal stakeholders. NTC Non-Exempt Operations Position The amount of work that needs to be accomplished to service the needs of NTC clients is subject to fluctuations. Due to these fluctuations, NTC may require its employees to move from an area where work is slower to an area where their services are more needed by NTC. The willingness of personnel to assist in or move to other areas within NTC, when needed, is an important factor for the company to meet the needs of our clients. NTC strives to communicate in advance any change in job duties, roles, expectations, etc., however advance notice may not always be possible. Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis. The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Please note that all s are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $16.1 hourly 4d ago
  • Operations Specialist

    Jane Street 4.4company rating

    New York, NY jobs

    The Operations team is critical to our trading at Jane Street. The team manages the processes that connect us to the outside world, and those that connect us internally. We aim to move assets, information, and ideas in ways that are accurate, controlled, and efficient. There are many tough problems to solve and we are big believers in finding exceptional, smart people to tackle them. Operations is a collaborative, integrated group where the pace is quick and the best idea wins. As a member of the team, you'll play a key part in an area focused on trade settlements, trade record and position management, or cost and cash management. You'll work closely with external service providers and trading partners as well as colleagues in your local office and around the world. Together, you'll resolve issues that arise from our complex trading flows and ensure our processes are running smoothly. In this role, you will engage with a wide range of financial products including equities, bonds, ETFs, futures, and swaps. We are looking for someone bright and eager to learn starting from day one. About You Bachelor's degree required 2+ years of operations experience within financial services Enjoys working with large data sets to find patterns and identify irregularities Can easily navigate Excel, and loves to find faster ways to process data Self-motivated, detail-oriented critical thinker who can multitask in a fast-moving, highly intellectual environment Humble attitude about what is known or unknown; not afraid to ask questions Reliable and flexible team player with a positive demeanor Interested in learning more about finance and the day-to-day operations of the firm If you're a recruiting agency and want to partner with us, please reach out to ********************************** .
    $84k-107k yearly est. Auto-Apply 12d ago
  • Operations Specialist

    Jane Street 4.4company rating

    New York, NY jobs

    The Operations team is critical to our trading at Jane Street. The team manages the processes that connect us to the outside world, and those that connect us internally. We aim to move assets, information, and ideas in ways that are accurate, controlled, and efficient. There are many tough problems to solve and we are big believers in finding exceptional, smart people to tackle them. Operations is a collaborative, integrated group where the pace is quick and the best idea wins. As a member of the team, you'll play a key part in an area focused on trade settlements, trade record and position management, or cost and cash management. You'll work closely with external service providers and trading partners as well as colleagues in your local office and around the world. Together, you'll resolve issues that arise from our complex trading flows and ensure our processes are running smoothly. In this role, you will engage with a wide range of financial products including equities, bonds, ETFs, futures, and swaps. We are looking for someone bright and eager to learn starting from day one. About You * Bachelor's degree required * 2+ years of operations experience within financial services * Enjoys working with large data sets to find patterns and identify irregularities * Can easily navigate Excel, and loves to find faster ways to process data * Self-motivated, detail-oriented critical thinker who can multitask in a fast-moving, highly intellectual environment * Humble attitude about what is known or unknown; not afraid to ask questions * Reliable and flexible team player with a positive demeanor * Interested in learning more about finance and the day-to-day operations of the firm If you're a recruiting agency and want to partner with us, please reach out to **********************************.
    $84k-107k yearly est. Easy Apply 10d ago
  • ACH & Checking Operations Specialist

    Pathfinder Bank 3.6company rating

    Oswego, NY jobs

    At Pathfinder Bank, you're not just starting a job, you're starting a journey with a team that genuinely cares. We believe in building relationships, growing talent from within, and serving the communities we call home. If you're looking for a supportive environment, opportunities to learn, and a chance to be part of something meaningful, this could be the perfect place for you. Summary/Objectives Customer and Employee support for all platforms in the E-Commerce Department with a focus on the ACH process as it relates to both origination and reception. Essential Functions * Perform the daily post and balance of ACH transaction warehouse, completing reconciliations of all files received/sent. * Specialize in ACH processing ensuring proper file delivery and timely processing with Third party Senders, Originators, and others who are affected by NACHA time restraints. * Cross train all ACH functions to ensure coverages of Team. * Oversee the distribution of daily incoming work to other specialists in the area. * Recognize and identify processing problems and notify management when problems occur. * Participate with the coordination of system upgrade testing, expansion of services, conversions and business continuity testing. * Monitor and report deceased customer information to appropriate departments and make complete necessary changes in the core system. * Work on special projects as identified/specified by management. Requirements * High School Graduate or equivalent * Intermediate Computer Skills * Strong Communication Skills * Demonstrate Willingness to be a Team Player * Excellent Customer Service Skills * Ability to multi-task and prioritize * General knowledge of electronic banking processes
    $41k-53k yearly est. 37d ago
  • Payment Operations Specialist I

    Usalliance Financial 4.0company rating

    Rye, NY jobs

    About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role: This position works independently and as a part of a team to support the operational functions to enhance efficient and effective payment processing and superior member support. Administers and performs services in relation to ACH, Check, Credit, Debit, and ATM card processing. Knowledge of regulations, compliance, and policies is a requirement. The incumbent will have substantial contact with vendors, members, and employees. Excellent oral and written communication skills, together with strong analytical ability and diplomacy, are required. The incumbent must have the ability to train others, to communicate to the user and to function in a time sensitive environment. Key Responsibilities: Performing transactions and handling requests associated with credit, debit and ATM cards, Handling fraud and dispute claims to include monitoring, reporting, member contact, research and follow-up. Review and adjustments of General Ledger and Internal Account settlement. Maintaining service and volume expectations set forth by Management. Providing back-up support for functions as assigned Handling incoming queries from internal departments and members via phone, chat and email covering all Payment Solutions processes including ACH, Checks, Wires, Cards and Fraud/Disputes. Ensures adherence and stays abreast of company policies, procedures, and industry regulations. Provides support to members, branches, and other departments using tact and diplomacy while adhering to professional standards. Support may come via phone, e-mail, or face to face. Promotes and maintains a positive work atmosphere by behaving and communicating in a manner consistent with professional standards to get along with members, co-workers, management, and vendors. Perform other duties as assigned. Who you are: A minimum of one year banking/credit union expeirence, preferably supporting back-office functions (checking, ACH, wire transfers, credit/debit/ATM card inquiries, disputes/fraud reporting and tracking) Ability to manage time, establish priorities and observe critical processing time frames. Strong analytical, interpersonal, customer service and communication skills. MS Word and Excel proficiency preferred. High School Diploma or equivalent. Performs other job-related duties and projects as necessary. What We Offer: Competitive salary and benefits package Opportunities for professional development and career growth Hybrid Schedule (min 3 days in office to maximize collaboration) A collaborative and inclusive work environment Paid Time Off, Wellness Time & Paid Federal holidays 401K with 6% match High Performance Culture Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This may be modified at any time, for any reason, at the sole discretion of management. At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States. It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability. In the spirit of pay transparency, we are excited to share the base hourly range for this position is $20.86 - $24.50, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.
    $20.9-24.5 hourly Auto-Apply 60d+ ago
  • Business Specialist - Springfield Blvd

    Flushing Savings Bank 4.3company rating

    New York, NY jobs

    Job Title: Business Specialist - Bilingual Greek/English Preferred Job Classification: Sales Department: Retail Banking Status: Salaried/Non-exempt Reports To: Branch Manager Hiring Range: $62,000 - $85,000 Serving Others is Our Passion: As a growing member of the community for more than 90 years, Flushing Bank is dedicated to supporting and serving the individuals, families, professionals, and businesses in Brooklyn, Queens, Manhattan, and on Long Island. WE can offer YOU: Medical, Dental, & Vision Insurance, Short Term & Long Term Disability, Group Term Life, 401K Plus Employer Match, Paid Time Off, 11 Paid Holidays, Employee Referral Program, generous Incentive Programs, Volunteer Opportunities, and a Supportive Environment Focused on Learning and Advancement. Description of Work: The primary role of the Business Specialist is to perform sales and service functions for business customers, including new accounts, loan applications, cash management, merchant services referrals, and all other business related products. The Business Specialist serves as a resource and mentor to the branch team in business customer assistance and product presentation, and will be part of a team of professional individuals with a shared focus on delivering a world class customer service experience. The Business Specialist will ensure the customer's financial needs are met by conducting a thorough financial needs assessment and recommending appropriate solutions that fulfill the customer's immediate and future needs. The Business Specialist will deepen relationships with their clients to acquire, develop, and manage a "Premier" client portfolio in addition to overall business sales. Business Specialists support their branch of assignment in functions required to maintain banking activities during normal banking hours, particularly when the Branch Manager or other similarly authorized Branch personnel are not present. The Business Specialist has appropriate levels of approval and override authority to effectively complete assigned functions. General Statement of Duties: Achieve and surpass scorecard goals including checking unit and balance goals, credit application and booking goals, referral and cross-sell goals, as outlined in the Retail Incentive Program. Proactively source, acquire, retain, and deepen business customer relationships by maximizing sales and lending opportunities. Recommend appropriate solutions which may include a referral to the branch's designated Business Development Officer (BDO). Partner with the BDO as necessary to facilitate deposit acquisition and preparing or compiling credit applications and supporting documents. Utilize a consultative selling approach to understand client business and personal needs and financial goals; identify credit opportunities and offer appropriate solutions; refer to Investment partners when appropriate. Identify clients with higher levels of personal investable assets and offer Premier checking as the "best in class" banking package. Ensure a positive customer experience for all sales and service interactions. Participate in sales meetings, sharing best practices, and offering feedback to management on enhancing individual performance as well as supporting team performance. Actively participate in sales and service sprint campaigns utilizing all available resources provided by Marketing, Business Development, Retail Administration, etc. Maintain a business pipeline and participate in scheduled production reviews with managers and peers. Ensure compliance with all regulations, policies and procedures. Perform additional accountabilities as required. Perform operational responsibilities as required by the branch manager. Supervision Received: Report directly to the Branch Manager Supervision Exercised: N/A Major Duties and Responsibilities: Provide consistent and optimal customer service to all business customers by recognizing and greeting customers in a friendly and professional manner. Communicate clearly and thoroughly on the resolution of issues and identifying cross-sell opportunities of additional products and/or services. Where appropriate, the Business Specialist must respond promptly to business customer needs by unassisted fulfillment or a referral. The Business Specialist owns the customer need or issue until fulfilled and/or resolved. This requires persistent and regular dialogue with business partners until all referrals are completely followed up on. Source and provide credit solutions for prospects and clients. Follow up on credit referrals from Branch Managers, CSR's and UB's. Work with the branch staff, the BDO, and the customer on preparing proper credit applications. As a designated Premier banker, manage a portfolio of business clients who qualify for a Premier Banking package, with expectations of cross selling, retaining and deepening their consumer relationship and establishing a robust referral network. If licensed, leverage licenses and basic investment knowledge to recommend investment and insurance solutions. Perform required activities to achieve Investment sales goals. Establish effective partnership with the Financial Consultant. Develop a Center of Influence (COI) network by engaging in business networking and community activities. Actively represent Flushing Bank in the local business community; generate business leads; and close business opportunities. Maintain frequent interaction with COIs, community leaders and senior business contacts. Effectively leverage, coordinate and organize targeted marketing campaigns, events, and new product launches to drive sales activities and fulfill customer needs in the local business community. Support and preserve the operational integrity of the branch and bank by adhering to all policies and procedures of Flushing Bank, including account opening and credit protocols. Conduct sound operational practices and bring questionable conditions or issues of potential loss to the attention of management in a timely manner. Where necessary, the Business Specialist performs branch opening, closing and operational duties under the leadership of branch management. Non-Essential Responsibilities: Perform other related functions as required by manager. Significant Contacts/Interactions: Internal: Business Development Office, Branch Managers and Branch Teams, and Business Banking Professionals. External: Customers and Business Prospects, Centers of Influence (COI's), Community Leaders, and Business Contacts, and Approved and authorized vendors and business partners. Minimum Qualifications: Bachelor's degree in business (preferred) or equivalent work experience. Minimum three years banking experience, preferably in Business Banking. Certification in Business Product knowledge and other training as required. Fundamental knowledge of accounting and business operations. Financial Analysis skills a plus. Microsoft Office competency. Investment (Series 6 or 7) and Life & Health insurance licensing strongly suggested. Knowledge, Skills and Abilities: Exceptional verbal and written communication skills: ability to conduct collaborative credit conversations; clarify issues; and present information to peers, management, and internal business partners. Customer oriented, responsive, and thorough in pursuing leads and responding to service requests and inquiries. Professional expertise and experience to offer product recommendations that will help customers with their immediate financial needs, as well as providing guidance to achieve their long term financial goals and dreams. Highly driven to grow one's own personal capabilities by actively participating in opportunities to expand knowledge base; and grow leadership, influencing, and interpersonal skills. Superior organizational skills and excellent business development skills. Adaptable and flexible in duties, responsibilities and organizational change. Ability to produce well within goal parameters utilizing acquired and trained selling skills. Able to work independently as well as within a team environment. Hours: 40This is a non-exempt position, eligible for overtime if hours worked are over 40 hours. The actual compensation will be based on qualifications, experience and other factors permitted by law.EOE, including Disabled/Veterans
    $62k-85k yearly 40d ago
  • Business Specialist - Bayside - Bilingual Greek/English Preferred

    Flushing Savings Bank 4.3company rating

    New York, NY jobs

    Job Title: Business Specialist - Bilingual Greek/English Preferred Job Classification: Sales Department: Retail Banking Status: Salaried/Non-exempt Reports To: Branch Manager Hiring Range: $62,000 - $85,000 Serving Others is Our Passion: As a growing member of the community for more than 90 years, Flushing Bank is dedicated to supporting and serving the individuals, families, professionals, and businesses in Brooklyn, Queens, Manhattan, and on Long Island. WE can offer YOU: Medical, Dental, & Vision Insurance, Short Term & Long Term Disability, Group Term Life, 401K Plus Employer Match, Paid Time Off, 11 Paid Holidays, Employee Referral Program, generous Incentive Programs, Volunteer Opportunities, and a Supportive Environment Focused on Learning and Advancement. Description of Work: The primary role of the Business Specialist is to perform sales and service functions for business customers, including new accounts, loan applications, cash management, merchant services referrals, and all other business related products. The Business Specialist serves as a resource and mentor to the branch team in business customer assistance and product presentation, and will be part of a team of professional individuals with a shared focus on delivering a world class customer service experience. The Business Specialist will ensure the customer's financial needs are met by conducting a thorough financial needs assessment and recommending appropriate solutions that fulfill the customer's immediate and future needs. The Business Specialist will deepen relationships with their clients to acquire, develop, and manage a "Premier" client portfolio in addition to overall business sales. Business Specialists support their branch of assignment in functions required to maintain banking activities during normal banking hours, particularly when the Branch Manager or other similarly authorized Branch personnel are not present. The Business Specialist has appropriate levels of approval and override authority to effectively complete assigned functions. General Statement of Duties: Achieve and surpass scorecard goals including checking unit and balance goals, credit application and booking goals, referral and cross-sell goals, as outlined in the Retail Incentive Program. Proactively source, acquire, retain, and deepen business customer relationships by maximizing sales and lending opportunities. Recommend appropriate solutions which may include a referral to the branch's designated Business Development Officer (BDO). Partner with the BDO as necessary to facilitate deposit acquisition and preparing or compiling credit applications and supporting documents. Utilize a consultative selling approach to understand client business and personal needs and financial goals; identify credit opportunities and offer appropriate solutions; refer to Investment partners when appropriate. Identify clients with higher levels of personal investable assets and offer Premier checking as the "best in class" banking package. Ensure a positive customer experience for all sales and service interactions. Participate in sales meetings, sharing best practices, and offering feedback to management on enhancing individual performance as well as supporting team performance. Actively participate in sales and service sprint campaigns utilizing all available resources provided by Marketing, Business Development, Retail Administration, etc. Maintain a business pipeline and participate in scheduled production reviews with managers and peers. Ensure compliance with all regulations, policies and procedures. Perform additional accountabilities as required. Perform operational responsibilities as required by the branch manager. Supervision Received: Report directly to the Branch Manager Supervision Exercised: N/A Major Duties and Responsibilities: Provide consistent and optimal customer service to all business customers by recognizing and greeting customers in a friendly and professional manner. Communicate clearly and thoroughly on the resolution of issues and identifying cross-sell opportunities of additional products and/or services. Where appropriate, the Business Specialist must respond promptly to business customer needs by unassisted fulfillment or a referral. The Business Specialist owns the customer need or issue until fulfilled and/or resolved. This requires persistent and regular dialogue with business partners until all referrals are completely followed up on. Source and provide credit solutions for prospects and clients. Follow up on credit referrals from Branch Managers, CSR's and UB's. Work with the branch staff, the BDO, and the customer on preparing proper credit applications. As a designated Premier banker, manage a portfolio of business clients who qualify for a Premier Banking package, with expectations of cross selling, retaining and deepening their consumer relationship and establishing a robust referral network. If licensed, leverage licenses and basic investment knowledge to recommend investment and insurance solutions. Perform required activities to achieve Investment sales goals. Establish effective partnership with the Financial Consultant. Develop a Center of Influence (COI) network by engaging in business networking and community activities. Actively represent Flushing Bank in the local business community; generate business leads; and close business opportunities. Maintain frequent interaction with COIs, community leaders and senior business contacts. Effectively leverage, coordinate and organize targeted marketing campaigns, events, and new product launches to drive sales activities and fulfill customer needs in the local business community. Support and preserve the operational integrity of the branch and bank by adhering to all policies and procedures of Flushing Bank, including account opening and credit protocols. Conduct sound operational practices and bring questionable conditions or issues of potential loss to the attention of management in a timely manner. Where necessary, the Business Specialist performs branch opening, closing and operational duties under the leadership of branch management. Non-Essential Responsibilities: Perform other related functions as required by manager. Significant Contacts/Interactions: Internal: Business Development Office, Branch Managers and Branch Teams, and Business Banking Professionals. External: Customers and Business Prospects, Centers of Influence (COI's), Community Leaders, and Business Contacts, and Approved and authorized vendors and business partners. Minimum Qualifications: Bachelor's degree in business (preferred) or equivalent work experience. Minimum three years banking experience, preferably in Business Banking. Certification in Business Product knowledge and other training as required. Fundamental knowledge of accounting and business operations. Financial Analysis skills a plus. Microsoft Office competency. Investment (Series 6 or 7) and Life & Health insurance licensing strongly suggested. Knowledge, Skills and Abilities: Exceptional verbal and written communication skills: ability to conduct collaborative credit conversations; clarify issues; and present information to peers, management, and internal business partners. Customer oriented, responsive, and thorough in pursuing leads and responding to service requests and inquiries. Professional expertise and experience to offer product recommendations that will help customers with their immediate financial needs, as well as providing guidance to achieve their long term financial goals and dreams. Highly driven to grow one's own personal capabilities by actively participating in opportunities to expand knowledge base; and grow leadership, influencing, and interpersonal skills. Superior organizational skills and excellent business development skills. Adaptable and flexible in duties, responsibilities and organizational change. Ability to produce well within goal parameters utilizing acquired and trained selling skills. Able to work independently as well as within a team environment. Hours: 40This is a non-exempt position, eligible for overtime if hours worked are over 40 hours. The actual compensation will be based on qualifications, experience and other factors permitted by law.EOE, including Disabled/Veterans
    $62k-85k yearly 33d ago
  • Business Specialist - Murray Hill - Bilingual in Chinese or Korean/English Preferred

    Flushing Savings Bank 4.3company rating

    New York, NY jobs

    Job Title: Business Specialist - Bilingual in Chinese or Korean/English Preferred Job Classification: Sales Department: Retail Banking Status: Salaried/Non-exempt Reports To: Branch Manager Hiring Range: $62,000 - $85,000 Serving Others is Our Passion: As a growing member of the community for more than 90 years, Flushing Bank is dedicated to supporting and serving the individuals, families, professionals, and businesses in Brooklyn, Queens, Manhattan, and on Long Island. WE can offer YOU: Medical, Dental, & Vision Insurance, Short Term & Long Term Disability, Group Term Life, 401K Plus Employer Match, Paid Time Off, 11 Paid Holidays, Employee Referral Program, generous Incentive Programs, Volunteer Opportunities, and a Supportive Environment Focused on Learning and Advancement. Description of Work: The primary role of the Business Specialist is to perform sales and service functions for business customers, including new accounts, loan applications, cash management, merchant services referrals, and all other business related products. The Business Specialist serves as a resource and mentor to the branch team in business customer assistance and product presentation, and will be part of a team of professional individuals with a shared focus on delivering a world class customer service experience. The Business Specialist will ensure the customer's financial needs are met by conducting a thorough financial needs assessment and recommending appropriate solutions that fulfill the customer's immediate and future needs. The Business Specialist will deepen relationships with their clients to acquire, develop, and manage a "Premier" client portfolio in addition to overall business sales. Business Specialists support their branch of assignment in functions required to maintain banking activities during normal banking hours, particularly when the Branch Manager or other similarly authorized Branch personnel are not present. The Business Specialist has appropriate levels of approval and override authority to effectively complete assigned functions. General Statement of Duties: Achieve and surpass scorecard goals including checking unit and balance goals, credit application and booking goals, referral and cross-sell goals, as outlined in the Retail Incentive Program. Proactively source, acquire, retain, and deepen business customer relationships by maximizing sales and lending opportunities. Recommend appropriate solutions which may include a referral to the branch's designated Business Development Officer (BDO). Partner with the BDO as necessary to facilitate deposit acquisition and preparing or compiling credit applications and supporting documents. Utilize a consultative selling approach to understand client business and personal needs and financial goals; identify credit opportunities and offer appropriate solutions; refer to Investment partners when appropriate. Identify clients with higher levels of personal investable assets and offer Premier checking as the "best in class" banking package. Ensure a positive customer experience for all sales and service interactions. Participate in sales meetings, sharing best practices, and offering feedback to management on enhancing individual performance as well as supporting team performance. Actively participate in sales and service sprint campaigns utilizing all available resources provided by Marketing, Business Development, Retail Administration, etc. Maintain a business pipeline and participate in scheduled production reviews with managers and peers. Ensure compliance with all regulations, policies and procedures. Perform additional accountabilities as required. Perform operational responsibilities as required by the branch manager. Supervision Received: Report directly to the Branch Manager Supervision Exercised: N/A Major Duties and Responsibilities: Provide consistent and optimal customer service to all business customers by recognizing and greeting customers in a friendly and professional manner. Communicate clearly and thoroughly on the resolution of issues and identifying cross-sell opportunities of additional products and/or services. Where appropriate, the Business Specialist must respond promptly to business customer needs by unassisted fulfillment or a referral. The Business Specialist owns the customer need or issue until fulfilled and/or resolved. This requires persistent and regular dialogue with business partners until all referrals are completely followed up on. Source and provide credit solutions for prospects and clients. Follow up on credit referrals from Branch Managers, CSR's and UB's. Work with the branch staff, the BDO, and the customer on preparing proper credit applications. As a designated Premier banker, manage a portfolio of business clients who qualify for a Premier Banking package, with expectations of cross selling, retaining and deepening their consumer relationship and establishing a robust referral network. If licensed, leverage licenses and basic investment knowledge to recommend investment and insurance solutions. Perform required activities to achieve Investment sales goals. Establish effective partnership with the Financial Consultant. Develop a Center of Influence (COI) network by engaging in business networking and community activities. Actively represent Flushing Bank in the local business community; generate business leads; and close business opportunities. Maintain frequent interaction with COIs, community leaders and senior business contacts. Effectively leverage, coordinate and organize targeted marketing campaigns, events, and new product launches to drive sales activities and fulfill customer needs in the local business community. Support and preserve the operational integrity of the branch and bank by adhering to all policies and procedures of Flushing Bank, including account opening and credit protocols. Conduct sound operational practices and bring questionable conditions or issues of potential loss to the attention of management in a timely manner. Where necessary, the Business Specialist performs branch opening, closing and operational duties under the leadership of branch management. Non-Essential Responsibilities: Perform other related functions as required by manager. Significant Contacts/Interactions: Internal: Business Development Office, Branch Managers and Branch Teams, and Business Banking Professionals. External: Customers and Business Prospects, Centers of Influence (COI's), Community Leaders, and Business Contacts, and Approved and authorized vendors and business partners. Minimum Qualifications: Bachelor's degree in business (preferred) or equivalent work experience. Minimum three years banking experience, preferably in Business Banking. Certification in Business Product knowledge and other training as required. Fundamental knowledge of accounting and business operations. Financial Analysis skills a plus. Microsoft Office competency. Investment (Series 6 or 7) and Life & Health insurance licensing strongly suggested. Knowledge, Skills and Abilities: Exceptional verbal and written communication skills: ability to conduct collaborative credit conversations; clarify issues; and present information to peers, management, and internal business partners. Customer oriented, responsive, and thorough in pursuing leads and responding to service requests and inquiries. Professional expertise and experience to offer product recommendations that will help customers with their immediate financial needs, as well as providing guidance to achieve their long term financial goals and dreams. Highly driven to grow one's own personal capabilities by actively participating in opportunities to expand knowledge base; and grow leadership, influencing, and interpersonal skills. Superior organizational skills and excellent business development skills. Adaptable and flexible in duties, responsibilities and organizational change. Ability to produce well within goal parameters utilizing acquired and trained selling skills. Able to work independently as well as within a team environment. Hours: 40This is a non-exempt position, eligible for overtime if hours worked are over 40 hours. The actual compensation will be based on qualifications, experience and other factors permitted by law.EOE, including Disabled/Veterans
    $62k-85k yearly 33d ago
  • Sales Operations, Reporting Specialist

    Dynasty Financial Partners, LLC 3.7company rating

    Saint Petersburg, FL jobs

    Job DescriptionDescription: Dynasty Financial Partners is seeking a detail-oriented Reporting Specialist to join our Sales Operations team. This role is ideal for a highly organized individual who thrives in a fast-paced environment and is passionate about turning data into actionable insights that drive business growth. As a Reporting Specialist, you will play a critical role in collecting, organizing, and analyzing industry and private data sets to ensure reporting accuracy and strategic alignment across the organization. You will develop and maintain executive-level reporting, work with high levels of data analyzing trends, optimize CRM usage, and implement automation tools that streamline workflows. Additionally, you will partner with stakeholders to design and enhance processes, support technology rollouts, and lead initiatives that improve sales effectiveness and scalability. RESPONSIBILITIES: Executive Reporting: Create and deliver reporting packages for leadership, including Board of Directors, Executive Committee, and Management presentations. Data Maintenance, Analysis, & Insights: Maintain data integrity and conduct market and performance analysis to identify trends, develop segmentation strategies, and provide data-driven recommendations that accelerate growth. Market Segmentation: Develop segmentation strategies and targeting models to support sales initiatives and improve prospect prioritization. Sales Enablement: Collaborate with Sales and Marketing teams to align reporting and analytics with strategic objectives, ensuring clear prospecting lists and optimized targeting. Competitive Intelligence: Gather and maintain market and competitor insights to support Business Development initiatives. Process Optimization: Drive strategies to improve efficiency, focusing on high-probability targets and streamlined workflows. Technology & Automation: Support ideation and implementation of new tools and automation solutions that enhance operational performance. Requirements: QUALIFICATIONS Bachelor's Degree in Business, Finance, Economics, or a related field. Three to five years of experience in data analysis or sales operations. Experience gathering, interpreting, and acting on sales data and KPIs. Strong proficiency with CRM platforms such as Salesforce or HubSpot. Highly organized, detail-oriented, and able to manage multiple projects simultaneously. Ability to work in a team-based setting. Strong communication skills. BENEFITS Health Insurance Dental insurance Vision insurance Retirement plan 401(k) 401(k) matching Paid Time Off FSA/HSA benefits plans Disability benefits Voluntary Life Insurance Basic Life Insurance EQUAL EMPLOYMENT OPPORTUNITY ?Dynasty Financial Partners is committed to providing equal employment opportunities and ensuring that all employment-related decisions are made without regard to race, color, sex, age, national origin, religion, physical or mental disability (unrelated to the ability to perform job duties) veteran status, or any other protected status under applicable law.
    $50k-78k yearly est. 6d ago
  • Sales Operations, Reporting Specialist

    Dynasty Financial Partners 3.7company rating

    Saint Petersburg, FL jobs

    Dynasty Financial Partners is seeking a detail-oriented Reporting Specialist to join our Sales Operations team. This role is ideal for a highly organized individual who thrives in a fast-paced environment and is passionate about turning data into actionable insights that drive business growth. As a Reporting Specialist, you will play a critical role in collecting, organizing, and analyzing industry and private data sets to ensure reporting accuracy and strategic alignment across the organization. You will develop and maintain executive-level reporting, work with high levels of data analyzing trends, optimize CRM usage, and implement automation tools that streamline workflows. Additionally, you will partner with stakeholders to design and enhance processes, support technology rollouts, and lead initiatives that improve sales effectiveness and scalability. RESPONSIBILITIES: Executive Reporting: Create and deliver reporting packages for leadership, including Board of Directors, Executive Committee, and Management presentations. Data Maintenance, Analysis, & Insights: Maintain data integrity and conduct market and performance analysis to identify trends, develop segmentation strategies, and provide data-driven recommendations that accelerate growth. Market Segmentation: Develop segmentation strategies and targeting models to support sales initiatives and improve prospect prioritization. Sales Enablement: Collaborate with Sales and Marketing teams to align reporting and analytics with strategic objectives, ensuring clear prospecting lists and optimized targeting. Competitive Intelligence: Gather and maintain market and competitor insights to support Business Development initiatives. Process Optimization: Drive strategies to improve efficiency, focusing on high-probability targets and streamlined workflows. Technology & Automation: Support ideation and implementation of new tools and automation solutions that enhance operational performance. Requirements QUALIFICATIONS Bachelor's Degree in Business, Finance, Economics, or a related field. Three to five years of experience in data analysis or sales operations. Experience gathering, interpreting, and acting on sales data and KPIs. Strong proficiency with CRM platforms such as Salesforce or HubSpot. Highly organized, detail-oriented, and able to manage multiple projects simultaneously. Ability to work in a team-based setting. Strong communication skills. BENEFITS Health Insurance Dental insurance Vision insurance Retirement plan 401(k) 401(k) matching Paid Time Off FSA/HSA benefits plans Disability benefits Voluntary Life Insurance Basic Life Insurance EQUAL EMPLOYMENT OPPORTUNITY ?Dynasty Financial Partners is committed to providing equal employment opportunities and ensuring that all employment-related decisions are made without regard to race, color, sex, age, national origin, religion, physical or mental disability (unrelated to the ability to perform job duties) veteran status, or any other protected status under applicable law.
    $50k-78k yearly est. 36d ago
  • Sales Operations, Reporting Specialist

    Dynasty Financial Partners 3.7company rating

    Saint Petersburg, FL jobs

    Dynasty Financial Partners is seeking a detail-oriented Reporting Specialist to join our Sales Operations team. This role is ideal for a highly organized individual who thrives in a fast-paced environment and is passionate about turning data into actionable insights that drive business growth. As a Reporting Specialist, you will play a critical role in collecting, organizing, and analyzing industry and private data sets to ensure reporting accuracy and strategic alignment across the organization. You will develop and maintain executive-level reporting, work with high levels of data analyzing trends, optimize CRM usage, and implement automation tools that streamline workflows. Additionally, you will partner with stakeholders to design and enhance processes, support technology rollouts, and lead initiatives that improve sales effectiveness and scalability. RESPONSIBILITIES: * Executive Reporting: Create and deliver reporting packages for leadership, including Board of Directors, Executive Committee, and Management presentations. * Data Maintenance, Analysis, & Insights: Maintain data integrity and conduct market and performance analysis to identify trends, develop segmentation strategies, and provide data-driven recommendations that accelerate growth. * Market Segmentation: Develop segmentation strategies and targeting models to support sales initiatives and improve prospect prioritization. * Sales Enablement: Collaborate with Sales and Marketing teams to align reporting and analytics with strategic objectives, ensuring clear prospecting lists and optimized targeting. * Competitive Intelligence: Gather and maintain market and competitor insights to support Business Development initiatives. * Process Optimization: Drive strategies to improve efficiency, focusing on high-probability targets and streamlined workflows. * Technology & Automation: Support ideation and implementation of new tools and automation solutions that enhance operational performance. Requirements QUALIFICATIONS * Bachelor's Degree in Business, Finance, Economics, or a related field. * Three to five years of experience in data analysis or sales operations. * Experience gathering, interpreting, and acting on sales data and KPIs. * Strong proficiency with CRM platforms such as Salesforce or HubSpot. * Highly organized, detail-oriented, and able to manage multiple projects simultaneously. * Ability to work in a team-based setting. * Strong communication skills. BENEFITS * Health Insurance * Dental insurance * Vision insurance * Retirement plan 401(k) * 401(k) matching * Paid Time Off * FSA/HSA benefits plans * Disability benefits * Voluntary Life Insurance * Basic Life Insurance * EQUAL EMPLOYMENT OPPORTUNITY ?Dynasty Financial Partners is committed to providing equal employment opportunities and ensuring that all employment-related decisions are made without regard to race, color, sex, age, national origin, religion, physical or mental disability (unrelated to the ability to perform job duties) veteran status, or any other protected status under applicable law.
    $50k-78k yearly est. 36d ago
  • Sales Operations, Reporting Specialist

    Dynasty Financial Partners LLC 3.7company rating

    Florida jobs

    Requirements QUALIFICATIONS Bachelor's Degree in Business, Finance, Economics, or a related field. Three to five years of experience in data analysis or sales operations. Experience gathering, interpreting, and acting on sales data and KPIs. Strong proficiency with CRM platforms such as Salesforce or HubSpot. Highly organized, detail-oriented, and able to manage multiple projects simultaneously. Ability to work in a team-based setting. Strong communication skills. BENEFITS Health Insurance Dental insurance Vision insurance Retirement plan 401(k) 401(k) matching Paid Time Off FSA/HSA benefits plans Disability benefits Voluntary Life Insurance Basic Life Insurance EQUAL EMPLOYMENT OPPORTUNITY ?Dynasty Financial Partners is committed to providing equal employment opportunities and ensuring that all employment-related decisions are made without regard to race, color, sex, age, national origin, religion, physical or mental disability (unrelated to the ability to perform job duties) veteran status, or any other protected status under applicable law.
    $50k-77k yearly est. 6d ago
  • Specialist, Pulp & Paper Business

    Itochu International Inc. 4.5company rating

    New York, NY jobs

    Assist the assigned Department with communication via Calls/Email/Video Conference Calls, etc with Customers, Vendors, Logistic Companies (customs, freight forwarders, trucking/railcar companies, etc) for day to day operations for the Department's Import/Export (Asia, South America, Europe etc) and also (US/Canada) Domestic Business. • With (US/Canada) Domestic Business, Inland Logistic Arrangements are also required. • Creating/Issuing Import/Export (and US/Canada Domestic) related Shipping documents. i.e. PO, SO, B/L, AWB, Import/Export License, Delivery Note, Packing List, Proforma/Commercial Invoices, COO, COI, COC, COA, D/N and C/N, Commission Notes for outside Agents, ITOCHU branches etc). • Managing related Documents for multiple form of payments. (T/T, ACH, Check, L/C, D/P etc) • Creating SAP entries (daily) elated to above mentioned businesses and payments, etc. • Maintaining/ Updating related Parties, Internal Control Filesand tracking shipping schedules using excel and support with related internal application and documentation. • Supporting the Accounts, Internal Control, External Auditing Parties for Annual/Quarterly and Monthly closing of the business account entries, etc. • Support assigned Department with calendar scheduling, coordinating appointments, meetings, and business meals • Arrange travel schedule, itinerary, and reservations and complete and process travel, entertainment and expense reports • Circulate various applications for approval; retain and file records of Investment Applications, BOD, etc. for subsidiaries and affiliates • Arrange guest registrations and conference room reservations • Manage internal and external queries and forward to appropriate parties • Track and maintain department invoices (A/P, A/R) using SAP and follow up on Payments etc • Maintain department records, file sensitive and confidential documentation • Perform other duties as assigned and assist in special projects as necessary Qualifications: • Bachelor's degree preferred or related field • 3-5 years' experience in the Import/Export and US/Canada Domestic business required • High proficiency in Microsoft Office, specifically Excel and Word • Requires business language skills in English • SAP experience required • Must be organized, strong attention to detail and sensitive to deadlines
    $71k-122k yearly est. Auto-Apply 8d ago
  • Registered Sales Operations Specialist

    Advisors Asset Management 4.0company rating

    Melville, NY jobs

    Registered Sales Operations Specialist The Advisors Asset Management Registered Sales Operations Specialist uses advanced skills gained through training and experience to provide pro-active support for our various Financial Advisor teams in an accurate, timely, professional, and knowledgeable manner. The Registered Sales Operations Specialist will have extensive interaction with both internal and external clients to address all inquiries, prepare and distribute paperwork, open new accounts, and respond to account maintenance or service requests. Locations Available: Melville, NY; Boerne, TX; Boca Raton, FL Compensation: $80,000-$90,000 ESSENTIAL RESPONSIBILITIES: Provides general clerical and sales support for one or more registered professional or sales team Interacts daily on the phone with prospective and existing clients including handling basic inquiries Opens new accounts, processes orders for existing clients, and answers questions regarding the AAM's products and services Research client and security information through the back-office system and communicates with the back-office personnel of the broker dealers, Registered Investment Advisors, and custodial firms to ensure all trades are processed correctly Reviews and enters trade tickets into proprietary system in a timely manner consistent with contra firm rules and FINRA and NSRB reporting requirements. Processes errors and trade corrections in accordance with AAM's policies and contra firm operating procedures Review, research, and correct trade breaks in various fail reports daily Responds in a timely manner to Municipal Securities Rulemaking Board (MSRB) and Trade Reporting and Compliance Engine (TRACE) violation inquires Enters bond portfolios into proprietary system as requested by the teams supported Maintain databases and create reports using various programs as required Processes and follows up on client documentation for proper maintenance of accounts Prepares letters, forms, reports, and spreadsheets to assist with servicing existing clients and prospecting for new clients Ensures required client paperwork is current with firm and industry requirements, rules, and regulations General administrative support, taking small trade orders, completing expense reports. Cross trains, interacts with, and provides backup support to other operations personnel and Registered Sales Operations Specialists Perform other job-related duties as assigned QUALIFICATIONS: Experience with Microsoft Office Suite (Word, Excel, Outlook, Power Point), Internet and contact management systems Must have excellent organizational and communication skills and have the ability to work on a team and perform independent Professional, service-oriented demeanor with pleasant, business-appropriate phone manners Ability to organize, manage and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment Detail orientation to ensure the accuracy of reports, correspondence, and databases General mathematics to sufficiently process account and transaction information EDUCATION and/or EXPERIENCE: 3-5 years of experience in the financial services industry Required Education: Bachelor's degree preferred Required Certifications: FINRA SIE & Series 7 Structured product support experience, a plus With roots dating back to 1979, AAM has become a highly respected financial force providing complete portfolio solutions tailored to the individual needs of financial professionals. Our results-oriented advisor-centric service model and industry experience differentiates us from the competition by adding real value to your financial services business. The firm offers access to alternatives, exchange-traded funds, the fixed income markets, managed accounts, mutual funds, structured products, and unit investment trusts. AAM is a part of SLC Management, the institutional alternatives and traditional asset management business of Sun Life. AAM is a SEC registered investment advisor and member FINRA/SIPC. Registration does not imply a certain level of skill or training. As of September 30, 2025, the brokerage and advised business at AAM represents approximately $12.2 billion in assets. (Assets under supervision represent $6.5 billion in UIT assets. The firm has $3.6 billion in assets under administration that represents the non-proprietary assets for which AAM provides various levels of service, but not investment management. The firm's $2.1 billion in assets under management represents AAM's proprietary separately managed account, mutual fund and ETF assets. AAM is a broker/dealer, member FINRA/SIPC and SEC registered investment advisor. For more information, visit **************** Advisors Asset Management is an Equal Opportunity Employer and a participant in E-Verify.
    $80k-90k yearly 60d+ ago
  • Business Insights Specialist (US)

    TD Bank 4.5company rating

    New York, NY jobs

    Hours: 40 Pay Details: $92,220 - $149,310 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Analytics, Insights, & Artificial Intelligence : The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. Job Description Depth & Scope: * Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others * Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members * Scope of role may have enterprise impact * Focuses on short to medium - term issues (e.g. 6-12 months) * Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise * Oversees and/or independently performs tasks from end-to-end * May interact with any hierarchy level up to executive leaders and external vendors Education & Experience: * Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; * 5+ year of relevant experience; higher degree education and research tenure can be counted Preferred Skills: * Experience with PowerBI or Tableau * Data Analytics & Technology Skills * Ability to prioritize and work in a fast-paced environment * Relevant Audit experience is a plus, but not required Customer Accountabilities: * Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs * Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience * Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business * Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate * Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations * Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution * Provides day-to-day support and delivery of analytics Shareholder Accountabilities: * Represents functional area as a business insights & analytics specialized expert * Synthesizes complex and vast amount of information and translates into actionable insights and strategy * Builds business requirements and facilitates project execution to develop insights * Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value * Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers * Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly * Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand * Provides business explanation for anomalies/outliers identified during analysis * Works with business functions and analytics teams to transition business requirements to analytics requirements * Trains business users on how to integrate analytics into decisions * Leverages knowledge of data capabilities to build and deliver insights * Develops analysis to corroborate initial proof of concept * Executes on data requests accurately and within a timely manner * Identifies and investigates data/analytics related issues * Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) * Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues * Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest * Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit * Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities * Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices * Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally * Contribute to data deliverables including Internal, Senior Management, and Audit Committee Reporting * Apply automation and innovation on data platforms to support business function * Design and implement complex business data information management frameworks to provide a solution that meets business requirements * Understand business data and provide analysis and requirements to ensure the data design / development initiatives are in line with the planned design and standards * Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices. * Implement continuous process / performance improvements where opportunities exist. #LI-AMCBCorporate #IN-AMCBCorporate Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $92.2k-149.3k yearly Auto-Apply 9d ago
  • Business Insights Specialist (US)

    TD Bank 4.5company rating

    New York, NY jobs

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $92,220 - $149,310 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Analytics, Insights, & Artificial Intelligence **:** The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. Job Description **Depth & Scope:** + Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others + Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members + Scope of role may have enterprise impact + Focuses on short to medium - term issues (e.g. 6-12 months) + Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise + Oversees and/or independently performs tasks from end-to-end + May interact with any hierarchy level up to executive leaders and external vendors **Education & Experience:** + Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; + 5+ year of relevant experience; higher degree education and research tenure can be counted **Preferred Skills:** + Experience with PowerBI or Tableau + Data Analytics & Technology Skills + Ability to prioritize and work in a fast-paced environment + Relevant Audit experience is a plus, but not required **Customer Accountabilities:** + Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs + Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience + Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business + Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate + Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations + Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution + Provides day-to-day support and delivery of analytics **Shareholder Accountabilities:** + Represents functional area as a business insights & analytics specialized expert + Synthesizes complex and vast amount of information and translates into actionable insights and strategy + Builds business requirements and facilitates project execution to develop insights + Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value + Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers + Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly + Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand + Provides business explanation for anomalies/outliers identified during analysis + Works with business functions and analytics teams to transition business requirements to analytics requirements + Trains business users on how to integrate analytics into decisions + Leverages knowledge of data capabilities to build and deliver insights + Develops analysis to corroborate initial proof of concept + Executes on data requests accurately and within a timely manner + Identifies and investigates data/analytics related issues + Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) + Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues + Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest + Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally + Contribute to data deliverables including Internal, Senior Management, and Audit Committee Reporting + Apply automation and innovation on data platforms to support business function + Design and implement complex business data information management frameworks to provide a solution that meets business requirements + Understand business data and provide analysis and requirements to ensure the data design / development initiatives are in line with the planned design and standards + Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices. + Implement continuous process / performance improvements where opportunities exist. \#LI-AMCBCorporate \#IN-AMCBCorporate **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $92.2k-149.3k yearly 60d+ ago
  • Lead Business Insights Specialist

    TD Bank 4.5company rating

    New York, NY jobs

    Hours: 40 Pay Details: $122,304 - $199,680 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Analytics, Insights, & Artificial Intelligence Job Description: The Lead Business Insights Specialist acts as an advisor to business leaders and stakeholders. This role provides comprehensive analytical support, interpretation of complex data, BI or analytics outcomes to generate multidimensional insights that drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. Depth & Scope: * Generally accountable for a significant business or area that has cross business or enterprise-wide impact or accountability * Enterprise domain/functional and deep specialized knowledge at the enterprise, business, regulatory and industry levels * Undertakes and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes * Typically deals with senior/executive management * Focuses on longer-range planning for functional area (e.g. 12 months or greater) * May manage and prioritize multiple projects at a given time * May interact with any hierarchy level up to executive leaders and external vendors Additional Information: For this dept- our Lead Business Insights Specialist will serve as a data steward and reporting expert within the Operational Risk Management division at TD Bank. Additionally, the Specialist will act as an advisor to business leaders and stakeholders by providing recommendations for facilitating or automating practices/processes. This is a multi-faceted role that requires expertise in Power BI and ideally one or more additional tools within the Microsoft Power Platform suite (e.g., Power Apps or Power Automate). Education & Experience: * Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; * 7+ year of relevant experience; higher degree education and research tenure can be counted Preferred Qualifications: * Experience with Python and data transformation/data cleansing * Preference for candidates with at least Microsoft PL-200 (Power Platform) certification Customer Accountabilities: * Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs * Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience * Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business * Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate * Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations * Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution * Provides day-to-day support and delivery of analytics Shareholder Accountabilities: * Represents functional area as a business insights & analytics specialized expert * Synthesizes complex and vast amount of information and translates into actionable insights and strategy * Builds business requirements and facilitates project execution to develop insights * Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value * Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers * Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly * Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand * Provides business explanation for anomalies/outliers identified during analysis * Works with business functions and analytics teams to transition business requirements to analytics requirements * Trains business users on how to integrate analytics into decisions * Leverages knowledge of data capabilities to build and deliver insights * Develops analysis to corroborate initial proof of concept * Executes on data requests accurately and within a timely manner * Identifies and investigates data/analytics related issues * Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) * Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues * Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest * Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit * Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities * Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices * Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI-AMCBCorporate Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $52k-70k yearly est. Auto-Apply 11d ago
  • Business Insights Specialist (US)

    TD Bank 4.5company rating

    New York, NY jobs

    Hours: 40 Pay Details: $95,264 - $155,376 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Analytics, Insights, & Artificial Intelligence Job Description: Job Summary: The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. Depth & Scope: * Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others * Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members * Scope of role may have enterprise impact * Focuses on short to medium - term issues (e.g. 6-12 months) * Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise * Oversees and/or independently performs tasks from end-to-end * May interact with any hierarchy level up to executive leaders and external vendors Education & Experience: * Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; * 5+ year of relevant experience; higher degree education and research tenure can be counted Customer Accountabilities: * Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs * Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience * Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business * Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate * Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations * Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution * Provides day-to-day support and delivery of analytics Shareholder Accountabilities: * Represents functional area as a business insights & analytics specialized expert * Synthesizes complex and vast amount of information and translates into actionable insights and strategy * Builds business requirements and facilitates project execution to develop insights * Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value * Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers * Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly * Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand * Provides business explanation for anomalies/outliers identified during analysis * Works with business functions and analytics teams to transition business requirements to analytics requirements * Trains business users on how to integrate analytics into decisions * Leverages knowledge of data capabilities to build and deliver insights * Develops analysis to corroborate initial proof of concept * Executes on data requests accurately and within a timely manner * Identifies and investigates data/analytics related issues * Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) * Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues * Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest * Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit * Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities * Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices * Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $52k-70k yearly est. Auto-Apply 4d ago
  • Business Insights Specialist (US)

    TD Bank 4.5company rating

    New York, NY jobs

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $95,264 - $155,376 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Analytics, Insights, & Artificial Intelligence **Job Description:** **Job Summary:** The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. **Depth & Scope:** + Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others + Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members + Scope of role may have enterprise impact + Focuses on short to medium - term issues (e.g. 6-12 months) + Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise + Oversees and/or independently performs tasks from end-to-end + May interact with any hierarchy level up to executive leaders and external vendors **Education & Experience:** + Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; + 5+ year of relevant experience; higher degree education and research tenure can be counted **Customer Accountabilities:** + Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs + Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience + Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business + Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate + Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations + Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution + Provides day-to-day support and delivery of analytics **Shareholder Accountabilities:** + Represents functional area as a business insights & analytics specialized expert + Synthesizes complex and vast amount of information and translates into actionable insights and strategy + Builds business requirements and facilitates project execution to develop insights + Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value + Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers + Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly + Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand + Provides business explanation for anomalies/outliers identified during analysis + Works with business functions and analytics teams to transition business requirements to analytics requirements + Trains business users on how to integrate analytics into decisions + Leverages knowledge of data capabilities to build and deliver insights + Develops analysis to corroborate initial proof of concept + Executes on data requests accurately and within a timely manner + Identifies and investigates data/analytics related issues + Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) + Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues + Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest + Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $52k-70k yearly est. 60d+ ago

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