Branch Operations Specialist (Fishkill, NY)
Fishkill, NY jobs
Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.
Job Description
The firm is seeking a Branch Operations Specialist to join their branch office in Fishkill, NY. This role requires superior interpersonal skills as well as organizational and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a team under the leadership of the Branch Manager. This position will report to the National Branch Operations Administrator with secondary reporting to the Branch Manager.
Responsibilities
* Assist in maintaining the day to day operations to ensure operational excellence
* Support client onboarding process
* Maintain and process documents
* Assist with audit preparations
* Communicate effectively and efficiently with home office personnel
* Interact and support branch staff and all levels of management
* Interact on routine/sensitive matters
* Ensure that all documents are sent to home office in a timely manner
* Cross training within other positions in the Operations area
* Willing and able to take on additional tasks
Qualifications:
* FINRA Registration: SIE and Series 99 required (Within 6 months of hire)
* Brokerage operations experience
* Strong attention to detail and accuracy
* Intermediate Microsoft Office skills
* Ability to navigate multiple computer systems, applications, and utilize search tools to find information
* Excellent verbal, written, and interpersonal communication skills
* Effective organizational, multi-tasking, and prioritizing skills
Compensation
For job postings in New York, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the State of New York and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $50,000.00 - $60,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus.
Warehouse Loan Operations Specialist
New York, NY jobs
Guggenheim Securities Guggenheim Securities is seeking an experienced Warehouse Loan Operations Specialist to support critical warehouse lending functions. This role combines operational execution with strategic oversight, managing loan closing processes, agent relationships, and transaction workflows. The ideal candidate will be a results-driven professional with strong technical skills and the ability to thrive in a fast-paced, collaborative environment.
Essential Job Functions
Loan Operations & Settlement
* Execute loan closing processes and settlement activities
* Process and validate draw requests, including borrowing base calculations and covenant compliance
* Coordinate with legal counsel on borrowing conditions precedent
* Oversee loan settlement funding and reconciliation
* Manage trade settlement flows, platform reconciliations, and remediation of breaks
Agent & Partner Management
* Coordinate with Administrative Agents on reporting requirements and portfolio performance data
* Work with Paying Agents to process waterfall distributions and ensure transaction document compliance
* Serve as escalation point for agent-related issues and discrepancies
* Collaborate with outsource services and customers
Transaction & Documentation Support
* Administer loan system data and maintain accurate records
* Execute complex wire instructions and payment waterfalls
* Prepare investor reporting and compliance documentation
* Create and maintain operational procedures
* Draft confidentiality agreements as needed
Cross-Functional Collaboration
* Partner with Warehouse Origination, Portfolio Management, Ops/Treasury, Finance, Risk, Legal, Compliance, and Business Operational teams
* Oversee and reconcile third-party invoicing
Preferred Qualifications
Education & Experience
* Bachelor's degree required
* Minimum 5+ years hands-on experience in loan closing and structured finance operations
* Proven track record in warehouse lending or asset-backed finance
Technical Skills
* Strong proficiency with ClearPar or comparable loan management systems
* Experience with virtual data room administration
* Expert-level Microsoft Excel and Access skills
* Understanding of structured finance mechanics, borrowing base structures, and waterfall calculations
* Familiarity with Bloomberg terminal (preferred)
Core Competencies
* Strong communication and interpersonal skills
* Team-oriented with ability to collaborate across functions
* Comfortable in high-pressure, fast-paced environments
* Excellent multi-tasking and organizational abilities
* Detail-oriented with strong problem-solving skills
* Self-starter who operates with accountability and ownership
Licensing
* Series 99 license preferred (or ability to obtain within specified timeframe)
* Will ultimately need to become licensed for the Series 99
Work Location
* Currently, this role is expected to be in the New York office at least 4 days per week.
Salary
* Annual base salary between $130,000 - $150,000.
The base salary range represents the low and high end of the anticipated base salary range for this position. Actual base salaries may vary depending on factors such as location and experience. The range listed reflects base salary only, and the total compensation package may include other components such as incentive compensation.
About Guggenheim Securities
* Guggenheim Securities is the investment banking and capital markets business of Guggenheim Partners, a global investment and advisory firm. Guggenheim Securities offers services that fall into four broad categories: Advisory, Financing, Sales and Trading, and Research. Guggenheim Securities is headquartered in New York, with additional offices in Chicago, Boston, Atlanta, San Francisco, and Houston. Guggenheim is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
* For more information, please visit GuggenheimSecurities.com, follow us on LinkedIn or contact us at ***************************************** or ************.
About Us:
Guggenheim Securities is the investment banking and capital markets business of Guggenheim Partners, a global investment and advisory firm. Guggenheim Securities offers services that fall into four broad categories: Advisory, Financing, Sales and Trading, and Research. Guggenheim Securities is headquartered in New York, with additional offices in Chicago, Boston, Atlanta, San Francisco, and Houston.
For more information, please visit GuggenheimSecurities.com, follow us on LinkedIn or contact us at ****************************************** or ************.
Guggenheim Securities, LLC ("GS") does not accept unsolicited resumes or applications. GS considers any resume or application to be unsolicited if (a) received from an entity or individual without a current recruiting agreement with GS or (b) submitted to anyone at the firm other than through the process set forth in the recruiting agreement between GS and the submitting entity or individual, and GS will not pay a fee to any entity or individual for such submission.
Auto-ApplyOperations Specialist
New York, NY jobs
The Operations team is critical to our trading at Jane Street. The team manages the processes that connect us to the outside world, and those that connect us internally. We aim to move assets, information, and ideas in ways that are accurate, controlled, and efficient. There are many tough problems to solve and we are big believers in finding exceptional, smart people to tackle them.
Operations is a collaborative, integrated group where the pace is quick and the best idea wins. As a member of the team, you'll play a key part in an area focused on trade settlements, trade record and position management, or cost and cash management. You'll work closely with external service providers and trading partners as well as colleagues in your local office and around the world. Together, you'll resolve issues that arise from our complex trading flows and ensure our processes are running smoothly.
In this role, you will engage with a wide range of financial products including equities, bonds, ETFs, futures, and swaps. We are looking for someone bright and eager to learn starting from day one.
About You
Bachelor's degree required
2+ years of operations experience within financial services
Enjoys working with large data sets to find patterns and identify irregularities
Can easily navigate Excel, and loves to find faster ways to process data
Self-motivated, detail-oriented critical thinker who can multitask in a fast-moving, highly intellectual environment
Humble attitude about what is known or unknown; not afraid to ask questions
Reliable and flexible team player with a positive demeanor
Interested in learning more about finance and the day-to-day operations of the firm
If you're a recruiting agency and want to partner with us, please reach out to
**********************************
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Auto-ApplyEvents Operations Specialist
New York, NY jobs
We're looking for an Events Operations Specialist to join our Workplace Services team to plan, coordinate, and run events in our in‑office conference center, including multi‑day programs. In this role, you'll partner with internal stakeholders and external vendors, own logistics and budgets end‑to‑end, and be a steady on‑site presence to ensure a seamless experience for attendees.
This is a hands-on operations role where you'll be responsible for creating detailed runs of show, floor plans, staffing plans, cue sheets, and logistics. You'll coordinate across several teams, aligning timelines and communications and keeping stakeholders informed. With each event, we will rely on you to uphold Jane Street's best-in-class standards for space, aesthetics, and safety.
During programs, you'll act as the on‑the‑floor owner, helping to walk spaces, verify setups, and triage issues in real time. You'll need to make smart trade-offs under pressure to manage program goals and the client experience, escalate when needed, and close the loop with clear post‑event debriefs and metrics. Additional responsibilities include:
Developing programs to support our growth and create events that meet client objectives
Managing the event pipeline and master calendar, and coordinating room holds and allocations
Managing and overseeing partner event staff, ensuring service standards, and overseeing performance on event days
Maintaining and improving operational tools (e.g., templates, runs of show, layouts, checklists, playbooks)
Driving continuous improvement through post‑mortems, feedback collection, and process updates
Maintaining vendor relationships and monitoring performance
Tracking budgets, reconciling invoices, and maintaining accurate financial records
Partnering with our AV/Tech teams to define technical requirements and acceptance criteria, and scheduling testing and rehearsals
Keeping client‑facing collateral current so that both clients and internal teams can easily understand space capabilities and services
About You
Have 8-10 years of experience with end‑to‑end event planning and operations in a large venue, hotel or corporate environment; experience in professional/financial services is a plus
Excellent written and verbal communicator with a strong client service mindset
Highly organized project manager who can run multiple events at once and adapt to shifting priorities
Skilled at vendor and supplier management and negotiation
Proficient with event management systems (EMS or similar), CRM tools, and G-Suite
Calm under pressure, detail‑oriented, proactive, and comfortable making sound judgments with limited guidance
Effective working both independently and across teams; able to handle sensitive information with discretion
Willing to work a flexible schedule, including evening and weekend events as required
Having CMP and DES certifications are pluses
If you're a recruiting agency and want to partner with us, please reach out to
**********************************
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Auto-ApplyJr.Operations Specialist (Cashiering)
New York, NY jobs
Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full-service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.
Job Description
Oppenheimer's Operations team is seeking an experienced candidate who will support the daily functions of the Cashiering department, specifically the DVP (Delivery Verse Payment) / RVP (Receive Verse Payment) group in our New York office. The role requires someone who will be able to work in a fast-paced environment, multitask, and communicate effectively. The ideal candidate will be able to work independently and have a collaborative mindset to work as part of a team.
Responsibilities:
* Balance and correct positions and cash versus our books & records on a daily basis.
* Generate, reconcile, and record reports to Section Manager
* Other functions and tasks as assigned
* Work independently and cooperatively within specified sections.
* Comply with section policies, procedures, and escalation protocols
Qualifications:
* Experience or knowledge of DVPs preferred
* Experience working in Financial Services preferred
* College is preferred, not required
* Possess a high degree of proficiency with technology including MS Office products (Word, Excel, and Outlook)
Compensation:
For job postings in New York City, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the City of New York and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $55,000.00 - $60,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus.
ACH & Checking Operations Specialist
Oswego, NY jobs
At Pathfinder Bank, you're not just starting a job, you're starting a journey with a team that genuinely cares. We believe in building relationships, growing talent from within, and serving the communities we call home. If you're looking for a supportive environment, opportunities to learn, and a chance to be part of something meaningful, this could be the perfect place for you.
Summary/Objectives
Customer and Employee support for all platforms in the E-Commerce Department with a focus on the ACH process as it relates to both origination and reception.
Essential Functions
* Perform the daily post and balance of ACH transaction warehouse, completing reconciliations of all files received/sent.
* Specialize in ACH processing ensuring proper file delivery and timely processing with Third party Senders, Originators, and others who are affected by NACHA time restraints.
* Cross train all ACH functions to ensure coverages of Team.
* Oversee the distribution of daily incoming work to other specialists in the area.
* Recognize and identify processing problems and notify management when problems occur.
* Participate with the coordination of system upgrade testing, expansion of services, conversions and business continuity testing.
* Monitor and report deceased customer information to appropriate departments and make complete necessary changes in the core system.
* Work on special projects as identified/specified by management.
Requirements
* High School Graduate or equivalent
* Intermediate Computer Skills
* Strong Communication Skills
* Demonstrate Willingness to be a Team Player
* Excellent Customer Service Skills
* Ability to multi-task and prioritize
* General knowledge of electronic banking processes
Loan Operations Specialist
Oswego, NY jobs
At Pathfinder Bank, you're not just starting a job, you're starting a journey with a team that genuinely cares. We believe in building relationships, growing talent from within, and serving the communities we call home. If you're looking for a supportive environment, opportunities to learn, and a chance to be part of something meaningful, this could be the perfect place for you.
Summary/Objectives
Fosters a positive and professional customer service experience during all interactions with customers, co-workers and third party relationships while adhering to proper customer identification procedures and confidentiality requirements. As part of the Loan Operations Team, this position is responsible for loan account creation and maintenance activities on the Bank's core processing system. This role supports all loan operations functions, including but not limited to daily servicing responsibilities, functions related to Escrow (Insurance and Taxes), including escrow analysis, and external reporting to various business partners, including investor reporting and loan participants. Cooperates with other members of the department to achieve departmental goals.
Essential Functions
* Setup new loans on the core processing system within two business days of funding and transfer ownership of existing loans to investors after a loan is sold to the secondary market. Perform file maintenance on existing accounts with accuracy, on a daily basis, as needed.
* Assists Loan Servicing Specialists with detailed research and problem solving on in depth loan related, customer service concerns in order to resolve the issue and document the steps taken to reach the conclusion. Will communicate results to Loan Servicing Specialists so they may pass information on the requestor or may assist Loan Servicing when delivering clarification or resolution, as necessary.
* Accurately complete all necessary monetary and file maintenance transactions resulting from conversion of loans, in process to permanent financing loans, modification to loan terms, audit and compliance reviews, etc., or loan payments received-including commercial participation loans.
* Maintain all escrow accounts, tracking, and analysis processes including all escrowed/non-escrowed taxes and insurance as specified in procedures for hazard, flood, private mortgage insurance, and taxes.
* Review, maintain, and process the Bank's portfolio of loans sold to the secondary market in order to follow the Bank's contract with secondary markets.
* Assist in perfecting liens on new loans, maintain collateral on existing loans, review collateral expiration reports monthly, renew filings that are due to expire as required. Complete all necessary processes for paid off loans, including preparation of releases upon loan satisfactions on such items as UCC filings, liens, mortgages, and all other forms of terminations/releases as needed.
* Assist Loss Mitigation/Collections with transactions related to Special Delinquency customers, including payments, escrow restructuring, deferments, Special Delinquency reporting, charge-off processing, and loan information support.
* Preparation of various Board and Management level reports, as well as others.
* Maintain proficient knowledge of and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, meet all job-specific training requirements in a timely fashion.
Requirements
* High school diploma or equivalent, with 2-5 years relevant business or banking experience
* Ability to multitask, prioritize, and meet deadlines in a fast paced environment
* Intermediate computer skills, including proficiency in Microsoft Office Suites
* Strong communication skills, both oral and written
* Excellent internal and external customer service skills
* Strong administrative and organizational skills
* Detail oriented, resulting in quality work output
* Strong mathematical skills including an understanding of loan related credit/debit transactions involving advances, interest calculations and fees required; and/or accounting background
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
* Ability to interpret a variety of instructions furnished in a written, oral, diagram, or schedule form
* Demonstrate willingness to learn department skill sets, including product knowledge and compliance
* Applicants must be willing to perform all necessary job functions and uphold all customer confidentiality
Regional Operations Specialist in New York
New York, NY jobs
Do you love tinkering with tech, troubleshooting on the fly, and making systems run smoother than a well-oiled machine? Then it's time to join Western Union as a Regional Operations Specialist! Western Union powers your pursuit. As an Operations Specialist, you'll be the go-to guru for our tech needs. From optimizing business software to keeping our Agents operating top-notch, you'll ensure everything runs like clockwork, with a dash of innovation and urgency.
Role Responsibilities
* As an Operations Specialist, you'll be the go-to guru for our tech needs.
* From optimizing business applications, products and services to making sure to protect the business on a day to day.
* Tech Operations Master: Keep our business tools (WUPOS, Prepaid, Peripherals etc.) running like a dream, ensuring our sales team stay productive and happy.
* Data & System analytics support by observing trends when implementing new tech and products/solutions.
* Tech Support Hero: Solve day-to-day technical hiccups, whether it's software woes or hardware failures.
* Front-End Fun: Help with basic hardware and system troubleshooting.
Role Requirements
* Tech-Savvy: You're great with IT systems, cloud solutions, networking, and web hosting.
* Software Wizard: You know your way around business tools like Power BI, ARC+, Snowflake, ServiceNow, SPLUNK and you can troubleshoot without breaking a sweat.
* Customer service skills: You work well with clients and have great communication skills.
* Quick Study: New tech doesn't intimidate you.
* You love learning and mastering new tools.
* Bilingual in English and Spanish highly preferred. Fluency in English is required.
* Bilingual/bi-cultural experience is highly desired.
* Travel anticipated approximately 20-30%.
* Valid Driver's License and a reliable vehicle are required as this position requires regular travel within a defined territory.
We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at **********************************
Salary
The base salary range is $65,000 - 80,000 USD per year. Total on target compensation includes a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (*************************************************** Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your United States - specific benefits include:
* Medical, Dental, Vision, and Life Insurance
* Flexible Time off
* Tuition Assistance Program
* Parental Leave
* 401K Plan
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-SS2
Auto-ApplyLoan Operations Specialist
Tampa, FL jobs
The goal of the Loan Operations Specialist is to prepare all types of loan booking, tracking and servicing of all loan files, including new requests, renewals, modifications, construction requests, and annual reviews. The Loan Operations Specialist may also be responsible for verification of all closed loans for accuracy and proper coding.
Primary Duties and Responsibilities
Consistently delivers outstanding client service with a friendly, can-do attitude, and willingness to help at all times.
Acts as a cultural ambassador to internal and external clients, providing a professional, exceptional, and supportive experience with each interaction.
Responds appropriately to all inquiries regarding loan administration and documentation issues.
Utilizes KACE ticketing system as the department workflow process, prioritizing tickets by request type and date sensitivity.
Prepares and organizes loan packages for booking.
Images loan documentation as required in Bank systems
Follows up on loan files for specified documents and clear all loan exceptions.
Establishes system reminders and follows up on documentation not received at closing.
General knowledge of hazard and flood insurance and the ability to read policies and adequacy forms to determine proper coverage.
Provides direct assistance to internal/external clients with respect to existing or new loan requests.
Knowledge on servicing of internal Visa Credit Cards for both personal and business.
Monitors Transaction Exception Reports.
Correctly posts payments and makes adjustments as needed.
Communicates with impact and enthusiasm in formal and informal settings.
Maintains a working knowledge of lending compliance law, loan servicing regulations, real estate legal issues and state lending laws, including UCC requirements.
Working knowledge of both consumer and commercial post-closing processes, logistics, and servicing, including escrow requirements.
Working knowledge and understanding of loan type specifications/requirements
Flexibly apply rules or procedures, while remaining guided by the organization's values.
Contributes to a supportive learning environment by sharing knowledge.
Demonstrates the ability to draw logical conclusions based on in-depth analysis of information and can recognize causes and consequences of actions and events that are not readily apparent.
Demonstrates the ability to maintain continuous, open and consistent communication with staff and clients.
Utilizes current software (ex: Microsoft Office Suite, Navigator, Business Process Manager) and information technology to accomplish tasks.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Minimum Qualifications
2 years of experience in a loan documentation/loan operations department or applicable banking experience, preferably in bank operations.
High school diploma/GED
Preferred Qualifications
US Small Business 7a Loan Servicing experience
Experience in Loan Accounting and Reconciliation
Experience with Abrigo LOS
Our Way
Preserve and enhance our culture in which the values of honesty, integrity, confidentiality, trust and respect are the underlying principles by which we work
Make a meaningful difference in our community through our service and financial support
Maintain a safe and sound institution that operates in conformity with the spirit as well as the letter of all applicable laws, rules and regulations, and to maintain open and forthright communication with our regulators
Benefits
You will have the opportunity to participate, subject to the terms and conditions of the respective plans, in a comprehensive package of benefits. As a highlight:
Eligibility for health, dental, vision, life and disability insurance coverages
Retirement Plan - 401k with matching
ESOP- Employee Stock Ownership Plan
Time away from work - vacation time, sick time and holidays
Paid parental leave
Tuition Assistance
Professional development opportunities
THE BANK OF TAMPA IS AN EQUAL OPPORTUNITY EMPLOYER
A DRUG FREE WORKPLACE
E-VERIFY EMPLOYER
Auto-ApplyBusiness Specialist - Murray Hill - Bilingual in Chinese or Korean/English Preferred
New York, NY jobs
Job Title: Business Specialist - Bilingual in Chinese or Korean/English Preferred Job Classification: Sales Department: Retail Banking Status: Salaried/Non-exempt Reports To: Branch Manager Hiring Range: $62,000 - $85,000 Serving Others is Our Passion: As a growing member of the community for more than 90 years, Flushing Bank is dedicated to supporting and serving the individuals, families, professionals, and businesses in Brooklyn, Queens, Manhattan, and on Long Island.
WE can offer YOU: Medical, Dental, & Vision Insurance, Short Term & Long Term Disability, Group Term Life, 401K Plus Employer Match, Paid Time Off, 11 Paid Holidays, Employee Referral Program, generous Incentive Programs, Volunteer Opportunities, and a Supportive Environment Focused on Learning and Advancement.
Description of Work: The primary role of the Business Specialist is to perform sales and service functions for business customers, including new accounts, loan applications, cash management, merchant services referrals, and all other business related products. The Business Specialist serves as a resource and mentor to the branch team in business customer assistance and product presentation, and will be part of a team of professional individuals with a shared focus on delivering a world class customer service experience. The Business Specialist will ensure the customer's financial needs are met by conducting a thorough financial needs assessment and recommending appropriate solutions that fulfill the customer's immediate and future needs. The Business Specialist will deepen relationships with their clients to acquire, develop, and manage a "Premier" client portfolio in addition to overall business sales. Business Specialists support their branch of assignment in functions required to maintain banking activities during normal banking hours, particularly when the Branch Manager or other similarly authorized Branch personnel are not present. The Business Specialist has appropriate levels of approval and override authority to effectively complete assigned functions.
General Statement of Duties:
Achieve and surpass scorecard goals including checking unit and balance goals, credit application and booking goals, referral and cross-sell goals, as outlined in the Retail Incentive Program.
Proactively source, acquire, retain, and deepen business customer relationships by maximizing sales and lending opportunities.
Recommend appropriate solutions which may include a referral to the branch's designated Business Development Officer (BDO).
Partner with the BDO as necessary to facilitate deposit acquisition and preparing or compiling credit applications and supporting documents.
Utilize a consultative selling approach to understand client business and personal needs and financial goals; identify credit opportunities and offer appropriate solutions; refer to Investment partners when appropriate. Identify clients with higher levels of personal investable assets and offer Premier checking as the "best in class" banking package.
Ensure a positive customer experience for all sales and service interactions.
Participate in sales meetings, sharing best practices, and offering feedback to management on enhancing individual performance as well as supporting team performance. Actively participate in sales and service sprint campaigns utilizing all available resources provided by Marketing, Business Development, Retail Administration, etc.
Maintain a business pipeline and participate in scheduled production reviews with managers and peers.
Ensure compliance with all regulations, policies and procedures. Perform additional accountabilities as required.
Perform operational responsibilities as required by the branch manager.
Supervision Received: Report directly to the Branch Manager
Supervision Exercised: N/A
Major Duties and Responsibilities:
Provide consistent and optimal customer service to all business customers by recognizing and greeting customers in a friendly and professional manner.
Communicate clearly and thoroughly on the resolution of issues and identifying cross-sell opportunities of additional products and/or services. Where appropriate, the Business Specialist must respond promptly to business customer needs by unassisted fulfillment or a referral. The Business Specialist owns the customer need or issue until fulfilled and/or resolved. This requires persistent and regular dialogue with business partners until all referrals are completely followed up on.
Source and provide credit solutions for prospects and clients. Follow up on credit referrals from Branch Managers, CSR's and UB's. Work with the branch staff, the BDO, and the customer on preparing proper credit applications.
As a designated Premier banker, manage a portfolio of business clients who qualify for a Premier Banking package, with expectations of cross selling, retaining and deepening their consumer relationship and establishing a robust referral network.
If licensed, leverage licenses and basic investment knowledge to recommend investment and insurance solutions. Perform required activities to achieve Investment sales goals. Establish effective partnership with the Financial Consultant.
Develop a Center of Influence (COI) network by engaging in business networking and community activities. Actively represent Flushing Bank in the local business community; generate business leads; and close business opportunities. Maintain frequent interaction with COIs, community leaders and senior business contacts.
Effectively leverage, coordinate and organize targeted marketing campaigns, events, and new product launches to drive sales activities and fulfill customer needs in the local business community.
Support and preserve the operational integrity of the branch and bank by adhering to all policies and procedures of Flushing Bank, including account opening and credit protocols. Conduct sound operational practices and bring questionable conditions or issues of potential loss to the attention of management in a timely manner. Where necessary, the Business Specialist performs branch opening, closing and operational duties under the leadership of branch management.
Non-Essential Responsibilities:
Perform other related functions as required by manager.
Significant Contacts/Interactions:
Internal: Business Development Office, Branch Managers and Branch Teams, and Business Banking Professionals.
External: Customers and Business Prospects, Centers of Influence (COI's), Community Leaders, and Business Contacts, and Approved and authorized vendors and business partners.
Minimum Qualifications:
Bachelor's degree in business (preferred) or equivalent work experience.
Minimum three years banking experience, preferably in Business Banking.
Certification in Business Product knowledge and other training as required.
Fundamental knowledge of accounting and business operations. Financial Analysis skills a plus.
Microsoft Office competency.
Investment (Series 6 or 7) and Life & Health insurance licensing strongly suggested.
Knowledge, Skills and Abilities:
Exceptional verbal and written communication skills: ability to conduct collaborative credit conversations; clarify issues; and present information to peers, management, and internal business partners.
Customer oriented, responsive, and thorough in pursuing leads and responding to service requests and inquiries.
Professional expertise and experience to offer product recommendations that will help customers with their immediate financial needs, as well as providing guidance to achieve their long term financial goals and dreams.
Highly driven to grow one's own personal capabilities by actively participating in opportunities to expand knowledge base; and grow leadership, influencing, and interpersonal skills.
Superior organizational skills and excellent business development skills.
Adaptable and flexible in duties, responsibilities and organizational change.
Ability to produce well within goal parameters utilizing acquired and trained selling skills.
Able to work independently as well as within a team environment.
Hours: 40This is a non-exempt position, eligible for overtime if hours worked are over 40 hours. The actual compensation will be based on qualifications, experience and other factors permitted by law.EOE, including Disabled/Veterans
Business Specialist III
Merritt Island, FL jobs
Join our team in support of NASA on the Kennedy Exploration Ground Systems (EGS) Program (LX) Support Services Contract Three (KLXS III) contract. Under this contract, ARES provides engineering and technical services, program and business management support services and administrative support services to the EGS Program. The contract also includes support for ground systems and spaceflight systems planning and design; project management and integration; operations integration and analysis; technical requirements development, management, and compliance; cost, risk, information, and configuration management; and schedule integration and analysis.
Responsibilities include executing senior analytical business functions such as financial and business analysis and project management. Performs complex tasks without direction, requiring expertise and judgment to accomplish goals. At least 8 years of specialized experience in areas such as management analysis, financial analysis, budget preparation and analysis, cost/schedule analysis, business process reengineering, organizational performance assessments, strategic planning, project planning, performance and scheduling and quality control. May lead or direct the efforts of others.
Key Responsibilities
Support reporting on all KLXS III subcontracted work.
Provide Monthly Status Report & Quarterly Status Presentations.
Provide Small Business Data Reporting
Provide support with development, implementing, updating, and maintaining a flexible contract financial system to ensure compliance with a variety of cost charging and reporting requirements of the Government based on customer Work Breakdown Structure (WBS), contract PWS, reporting categories, and elements of cost including labor, overhead, other direct costs (e.g., travel and subcontracts), and indirect costs.
Provide support with Wage/Salary and Fringe Benefit Data
Provide support with monthly Contractor Financial Management Analysis, NASA Form (NF) 533M.
Provide support with monthly NASA e533 Flat File.
Provide support with Monthly Financial Management Report.
Provide support to develop and submit, consistent with Program budget schedules, contractual financial planning as required to support the Government budget process to include, but not limited to, multi-year Planning, Programming, Budgeting and Execution (PPBE) calls and annual operating plan calls.
Provide cost analysis and financial management services for NASA and EGS based upon knowledge of Program milestones, operational processing flows, and ground systems development. This includes tracking planned vs. actual expenditures, cost estimation, budget formulation and execution.
Provide integrated Program cost and schedule assessment reports, analyses, and products.
Support the development, integration, review, justification, validation, and management of EGS budget development activities including annual phasing plans, life-cycle cost estimates, and PPBE.
Support the development of cost risks and threats, ground rules and assumptions, basis of estimates and decision packages.
Perform ad hoc analyses and assessments such as parametric cost estimates, schedule, cost, requirements, workforce correlations and analysis, and trade studies.
Perform cost assessments including review of programmatic Change Requests (CRs) for life-cycle cost impacts, and achievability assessments.
Perform analysis of EGS's available resources and applicable constraints and provide cost reduction recommendations.
Develop, integrate, implement, and manage business processes to improve the efficiency and effectiveness. Efforts include:
Develop, formalize, and refine improved business processes.
Identifying and documenting how LX offices interface, manage, and share information with internal and external customers.
Identifying deficiencies and recommending process improvements to mitigate identified deficiencies.
Provide recommendations for improving productivity, streamlining processes, achieving cost reductions and savings, consolidating and cross utilizing support functions, and achieving efficiencies across EGS activities.
Desired Skills/Abilities/Certifications:
Technical background, preferably in the aerospace industry.
Detailed understanding of the Budgets, Metrics, Program/Project Lifecycle and Systems Engineering Lifecycle.
Preferred experience with Active Risk Manager (ARM), SharePoint, PowerPoint, and Excel.
Experience working in matrixed organizations.
Education
Master of Science (MS) or Master of Business Administration (MBA) - preferably in business or math
ARES Benefits:
ARES offers a competitive compensation and benefit package. Full time employees may participate in:
Medical Insurance
Dental Insurance
Vision Insurance
HSA/FSA Accounts
Life & Disability Insurance
Critical Illness & Accident Insurance
ESOP
401(k) Plan
Paid Time Off & Holidays
ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 601.4(a), 60-300.5(a) and 60-741.5(a.
Auto-ApplyKLXS Business Specialist II
Merritt Island, FL jobs
Join our team in support of NASA on the Kennedy Exploration Ground Systems (EGS) Program (LX) Support Services Contract Three (KLXS III) contract. Under this contract, ARES provides engineering and technical services, program and business management support services and administrative support services to the EGS Program. The contract also includes support for ground systems and spaceflight systems planning and design; project management and integration; operations integration and analysis; technical requirements development, management, and compliance; cost, risk, information, and configuration management; and schedule integration and analysis.
Position Summary: Business Specialist 3
Support as a Program Analyst in the Program Planning and Control Division of Exploration Ground Systems. Program Planning and Control Division (PP&C) (LXB10) at the Kennedy Space Center (KSC) responsible for the planning, analyzing, and administration of programmatic requirements.
Support EGS in budget planning execution and analysis
Supports development of Programming Planning and Budget Execution (PPBE) products and analysis in complex and dynamic content areas
Supports all aspects of budget and finance management including recommending resource allocations-based trends, priorities, or risk evaluations.
Provide input to programmatic products addressing external reporting or data requests.
Evaluates program and project plans to ensure cost schedule and technical integration ensuring resource allocation align with programmatic priorities
Monitors budget expenditures to identify potential problem areas, reports to program mgmt regularly on financial performance indicators and recommends correction action plans as necessary
Fosters culture of engagement diversity and inclusiveness excellence and innovation. Champion NASAs commitment to create an environment that promotes a commitment safety integrity and teamwork.
Responsibilities:
Include executing analytical business functions such as financial and business analysis and project management.
Performs complex tasks without direction, requiring expertise and judgment to accomplish goals.
At least 8 years of specialized experience in areas such as management analysis, financial analysis, budget preparation and analysis, cost/schedule analysis, business process reengineering, organizational performance assessments, strategic planning, project planning, performance and scheduling and quality control.
Key Responsibilities
Support report out on all EGS PP&C work.
Provide Monthly Status Report & Quarterly Status Presentations.
Provide support with development, implementing, updating, and maintaining a flexible contract financial system to ensure compliance with a variety of cost charging and reporting requirements of the Government based on customer Work Breakdown Structure (WBS), contract PWS, reporting categories, and elements of cost including labor, overhead, other direct costs (e.g., travel and subcontracts), and indirect costs.
Provide support with Monthly Financial Management Report.
Provide support to develop and submit, consistent with Program budget schedules, contractual financial planning as required to support the Government budget process to include, but not limited to, multi-year Planning, Programming, Budgeting and Execution (PPBE) calls and annual operating plan calls.
Provide cost analysis and financial management services for NASA and EGS based upon knowledge of Program milestones, operational processing flows, and ground systems development. This includes tracking planned vs. actual expenditures, cost estimation, budget formulation and execution, and possibly earned value management (EVM).
Support the development, integration, review, justification, validation, and management of EGS budget development activities including annual phasing plans, life-cycle cost estimates, and PPBE.
Support the development of cost risks and threats, ground rules and assumptions, basis of estimates and decision packages.
Perform ad hoc analyses and assessments such as parametric cost estimates, schedule, cost, requirements, workforce correlations and analysis, and trade studies.
Perform cost assessments including review of programmatic Change Requests (CRs) for life-cycle cost impacts, and achievability assessments.
Perform analysis of EGS's available resources and applicable constraints and provide cost reduction recommendations.
Develop, integrate, implement, and manage business processes to improve the efficiency and effectiveness. Efforts include:
Develop, formalize, and refine improved business processes.
Identifying and documenting how LX offices interface, manage, and share information with internal and external customers.
Identifying deficiencies and recommending process improvements to mitigate identified deficiencies.
Provide recommendations for improving productivity, streamlining processes, achieving cost reductions and savings, consolidating and cross utilizing support functions, and achieving efficiencies across EGS activities.
Desirable Skills/Abilities/Certifications:
PMP
Technical background, preferably in the aerospace industry.
Detailed understanding of the Budgets, Metrics, EVM, Program/Project Lifecycle and Systems Engineering Lifecycle.
Preferred experience with Active Risk Manager (ARM), SharePoint, PowerPoint, and Excel.
Experience working in matrixed organizations.
Education
BS in Business or Math 7 years exp
Master of Science (MS) or Master of Business Administration (MBA) - preferably in business or math
ARES Benefits:
ARES offers a competitive compensation and benefit package. Full time employees may participate in:
Medical Insurance
Dental Insurance
Vision Insurance
HSA/FSA Accounts
Life & Disability Insurance
Critical Illness & Accident Insurance
ESOP
401(k) Plan
Paid Time Off & Holidays
ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a).
Auto-ApplyBusiness Insights Specialist (US)
New York, NY jobs
Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $92,220 - $149,310 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Analytics, Insights, & Artificial Intelligence
**:**
The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations.
Job Description
**Depth & Scope:**
+ Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
+ Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
+ Scope of role may have enterprise impact
+ Focuses on short to medium - term issues (e.g. 6-12 months)
+ Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
+ Oversees and/or independently performs tasks from end-to-end
+ May interact with any hierarchy level up to executive leaders and external vendors
**Education & Experience:**
+ Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
+ 5+ year of relevant experience; higher degree education and research tenure can be counted
**Preferred Skills:**
+ Experience with PowerBI or Tableau
+ Data Analytics & Technology Skills
+ Ability to prioritize and work in a fast-paced environment
+ Relevant Audit experience is a plus, but not required
**Customer Accountabilities:**
+ Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs
+ Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience
+ Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business
+ Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate
+ Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations
+ Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution
+ Provides day-to-day support and delivery of analytics
**Shareholder Accountabilities:**
+ Represents functional area as a business insights & analytics specialized expert
+ Synthesizes complex and vast amount of information and translates into actionable insights and strategy
+ Builds business requirements and facilitates project execution to develop insights
+ Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value
+ Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers
+ Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly
+ Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand
+ Provides business explanation for anomalies/outliers identified during analysis
+ Works with business functions and analytics teams to transition business requirements to analytics requirements
+ Trains business users on how to integrate analytics into decisions
+ Leverages knowledge of data capabilities to build and deliver insights
+ Develops analysis to corroborate initial proof of concept
+ Executes on data requests accurately and within a timely manner
+ Identifies and investigates data/analytics related issues
+ Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
+ Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues
+ Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
+ Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
+ Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
+ Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
+ Contribute to data deliverables including Internal, Senior Management, and Audit Committee Reporting
+ Apply automation and innovation on data platforms to support business function
+ Design and implement complex business data information management frameworks to provide a solution that meets business requirements
+ Understand business data and provide analysis and requirements to ensure the data design / development initiatives are in line with the planned design and standards
+ Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices.
+ Implement continuous process / performance improvements where opportunities exist.
\#LI-AMCBCorporate
\#IN-AMCBCorporate
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Business Insights Specialist (US)
New York, NY jobs
Hours: 40 Pay Details: $92,220 - $149,310 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Analytics, Insights, & Artificial Intelligence
:
The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations.
Job Description
Depth & Scope:
* Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
* Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
* Scope of role may have enterprise impact
* Focuses on short to medium - term issues (e.g. 6-12 months)
* Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
* Oversees and/or independently performs tasks from end-to-end
* May interact with any hierarchy level up to executive leaders and external vendors
Education & Experience:
* Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
* 5+ year of relevant experience; higher degree education and research tenure can be counted
Preferred Skills:
* Experience with PowerBI or Tableau
* Data Analytics & Technology Skills
* Ability to prioritize and work in a fast-paced environment
* Relevant Audit experience is a plus, but not required
Customer Accountabilities:
* Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs
* Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience
* Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business
* Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate
* Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations
* Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution
* Provides day-to-day support and delivery of analytics
Shareholder Accountabilities:
* Represents functional area as a business insights & analytics specialized expert
* Synthesizes complex and vast amount of information and translates into actionable insights and strategy
* Builds business requirements and facilitates project execution to develop insights
* Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value
* Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers
* Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly
* Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand
* Provides business explanation for anomalies/outliers identified during analysis
* Works with business functions and analytics teams to transition business requirements to analytics requirements
* Trains business users on how to integrate analytics into decisions
* Leverages knowledge of data capabilities to build and deliver insights
* Develops analysis to corroborate initial proof of concept
* Executes on data requests accurately and within a timely manner
* Identifies and investigates data/analytics related issues
* Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
* Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues
* Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
* Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
* Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
* Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
* Contribute to data deliverables including Internal, Senior Management, and Audit Committee Reporting
* Apply automation and innovation on data platforms to support business function
* Design and implement complex business data information management frameworks to provide a solution that meets business requirements
* Understand business data and provide analysis and requirements to ensure the data design / development initiatives are in line with the planned design and standards
* Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices.
* Implement continuous process / performance improvements where opportunities exist.
#LI-AMCBCorporate
#IN-AMCBCorporate
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyBusiness Management Specialist, Payment Strategist
New York, NY jobs
Wilmington, Delaware, United States of America **Hours:** 40 **Pay Details:** $91,000 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Business Management, Strategy & Support
**Job Description:**
The Business Mgmt Specialist manages a diverse portfolio of business management activities for complex or high risk functional area(s), and implement policies / processes and/or initiatives to meet business management, strategy and governance objectives. Interfaces regularly with management in the delivery of work activities.
**Depth & Scope:**
+ Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
+ Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
+ Scopes of role may have enterprise impact
+ Focuses on short to medium - term issues (e.g. 6-12 months)
+ Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
+ Oversees and/or independently performs tasks from end to end
**Education & Experience:**
+ Undergraduate degree
+ 7+ years relevant experience
**Customer Accountabilities:**
+ Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy
+ Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas
+ Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas
+ Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation
+ Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.)
+ Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
+ Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed
**Shareholder Accountabilities:**
+ Adheres to enterprise frameworks and methodologies that relate to business management activities for own area
+ Actively manages relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
+ Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where required
+ Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
+ Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
+ Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
+ Leads relevant governance meetings or committees and related deliverables / outcomes
+ Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues
**Employee/Team Accountabilities:**
+ Provides thought leadership and/or industry knowledge for own area of expertise
+ Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
+ Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
+ Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services
+ Participates in knowledge transfer within the team and business units
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
eGRC Business Analysis Specialist (US) Laws, Rules and Regulations
New York, NY jobs
Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Enterprise Enabling Functions
Job Description:
The eGRC Business Analysis Specialist- Laws, Rules, and Regulations is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.
The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery.
Depth & Scope:
* Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
* Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
* Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
* Work performed under minimal management guidance and supervision
* Identify and lead problem resolution
* Supports and may contribute to communication and change management activities
Education & Experience:
* Undergraduate degree
* 3+ years related experience
Preferred Qualifications:
The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB:
* Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights. Laws, Rules, Regulations Management / Regulatory Change Management
* Experience working with LRR content vendors
* Experience establishing a Reg Change Management lifecycle
* Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability
* Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology
* Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's
Customer Accountabilities:
* Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
* Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
* Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach
* Provides recommendations and direction based on the end to end customer experience when making decisions
* Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business
* Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed
* Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
* Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
* Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization
* Identifies and leads problem resolution to ensure customer needs are met
* Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
* Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
* Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
Shareholder Accountabilities:
* Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
* Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions
* Identifies scope changes and completes analysis to determine impact to project benefits and risks
* Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
* Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state
* Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met
* Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
* Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
* Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite
* Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates
* Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
* Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
* Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions
* Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities
* Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
* Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
* Develops efficient and effective solutions through analytical problem solving
* Supports implementation/post implementation activities as defined in the project plan
Employee/Team Accountabilities:
* Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
* Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
* Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships
* Engages, enables and leads stakeholders to agreement/consensus on the business requirements
* Prioritizes and manages work load and capacity to deliver on project milestone dates
* Participates in regular coaching and performance review sessions, employee surveys and action plans
* Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
* Fosters a collaborative team environment by participating in team meetings and reward & recognition programs
* Supports, mentors and provides guidance to junior level Business Analysts and peers
* Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyeGRC Business Analysis Specialist (US) Laws, Rules and Regulations
New York, NY jobs
New York, New York, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Enterprise Enabling Functions
**Job Description:**
**The eGRC Business Analysis Specialist- Laws, Rules, and Regulations** is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.
The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery.
**Depth & Scope:**
+ Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
+ Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
+ Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
+ Work performed under minimal management guidance and supervision
+ Identify and lead problem resolution
+ Supports and may contribute to communication and change management activities
**Education & Experience:**
+ Undergraduate degree
+ 3+ years related experience
**Preferred Qualifications:**
The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB:
+ Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights.Laws, Rules, Regulations Management / Regulatory Change Management
+ Experience working with LRR content vendors
+ Experience establishing a Reg Change Management lifecycle
+ Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability
+ Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology
+ Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's
**Customer Accountabilities:**
+ Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
+ Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
+ Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach
+ Provides recommendations and direction based on the end to end customer experience when making decisions
+ Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business
+ Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed
+ Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
+ Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
+ Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization
+ Identifies and leads problem resolution to ensure customer needs are met
+ Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
+ Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
+ Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
**Shareholder Accountabilities:**
+ Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
+ Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions
+ Identifies scope changes and completes analysis to determine impact to project benefits and risks
+ Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
+ Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state
+ Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met
+ Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
+ Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
+ Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite
+ Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates
+ Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
+ Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
+ Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions
+ Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities
+ Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
+ Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
+ Develops efficient and effective solutions through analytical problem solving
+ Supports implementation/post implementation activities as defined in the project plan
**Employee/Team Accountabilities:**
+ Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
+ Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
+ Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships
+ Engages, enables and leads stakeholders to agreement/consensus on the business requirements
+ Prioritizes and manages work load and capacity to deliver on project milestone dates
+ Participates in regular coaching and performance review sessions, employee surveys and action plans
+ Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
+ Fosters a collaborative team environment by participating in team meetings and reward & recognition programs
+ Supports, mentors and provides guidance to junior level Business Analysts and peers
+ Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
ORM Lead Business Insights Specialist, Stress Testing & Scenario Analysis
New York, NY jobs
Hours: 40 Pay Details: $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Analytics, Insights, & Artificial Intelligence
Job Description:
Department Overview:
ORM Lead Business Insights Specialist, Stress Testing & Scenario Analysis will serve as a key resource leading ORM's stress testing and scenario analysis program. This role requires ability to execute advanced quantitative modeling along with managing high-stakes regulatory governance.
The Lead Business Insights Specialist acts as an advisor to business leaders and stakeholders. This role provides comprehensive analytical support, interpretation of complex data, BI or analytics outcomes to generate multidimensional insights that drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations.
Depth & Scope:
* Generally accountable for a significant business or area that has cross business or enterprise-wide impact or accountability
* Enterprise domain/functional and deep specialized knowledge at the enterprise, business, regulatory and industry levels
* Undertakes and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes
* Typically deals with senior/executive management
* Focuses on longer-range planning for functional area (e.g. 12 months or greater)
* May manage and prioritize multiple projects at a given time
* May interact with any hierarchy level up to executive leaders and external vendors
Primary Accountabilities:
* Regulatory Execution: Lead the end-to-end delivery of the ORM Stress Testing Program, ensuring all regulatory requirements for operational risk losses and capital are met within required timelines.
* Scope: Manage the execution of:
* US Regulatory: Dodd-Frank Act Stress Testing (DFAST) and Comprehensive Capital Analysis and Review (CCAR).
* Canadian Regulatory: OSFI Macro Stress Test (MST).
* Internal: Annual Enterprise-wide Stress Test (EWST) and ad-hoc requests.
* Scenario Analysis: Lead the development and implementation of the Scenario Analysis program, ensuring alignment with enterprise standards and regulatory requirements.
* Methodology & Documentation: Aid in the development and execution of the methodology, procedures, and documentation for operational risk stress testing programs.
* Collaboration: Partner extensively with key stakeholders to ensure program success, including Model Development and Model Validation, ORM Internal Loss Event Data team, Enterprise Capital Stress Testing, US CCAR Governance team, Finance, Regulators, and External Consultants
* Advanced Analytics: Utilize Python to handle large datasets and apply modeling techniques such as Loss Distribution Approach (LDA), Regression Modeling, and Scenario Analysis to forecast losses.
* Process Automation: Design and deploy Power Automate flows to streamline data collection from stakeholders (e.g., Scenario Analysis workshops) and automate approval workflows.
* Reporting & Visualization: Build and maintain Power BI dashboards to visualize stress test results and scenario impacts for senior management and the US CCAR Governance team.
Preferred Qualifications:
* 5+ years of experience in stress testing (CCAR/DFAST), operational risk modeling, or capital planning.
* Experience with OSFI (Canada) regulatory requirements is a strong asset, in addition to US Fed requirements.
* Master's degree in a quantitative discipline (Finance, Statistics, Economics, Data Science).
* Proficient in data manipulation (Pandas) and statistical modeling.
* Advanced skills in Power BI (reporting) and Power Automate (workflow optimization).
* Deep understanding of operational risk capital methodologies (LDA, Monte Carlo, Frequency/Severity modeling).
* Proven ability to manage regulatory relationships and defend methodologies to Model Validation and Audit.
* Strong leadership skills to oversee a focused team of professionals.
Education & Experience:
* Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
* 7+ year of relevant experience; higher degree education and research tenure can be counted
Customer Accountabilities:
* Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs
* Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience
* Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business
* Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate
* Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations
* Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution
* Provides day-to-day support and delivery of analytics
Shareholder Accountabilities:
* Represents functional area as a business insights & analytics specialized expert
* Synthesizes complex and vast amount of information and translates into actionable insights and strategy
* Builds business requirements and facilitates project execution to develop insights
* Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value
* Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers
* Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly
* Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand
* Provides business explanation for anomalies/outliers identified during analysis
* Works with business functions and analytics teams to transition business requirements to analytics requirements
* Trains business users on how to integrate analytics into decisions
* Leverages knowledge of data capabilities to build and deliver insights
* Develops analysis to corroborate initial proof of concept
* Executes on data requests accurately and within a timely manner
* Identifies and investigates data/analytics related issues
* Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
* Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues
* Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
* Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
* Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
* Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
#LI-AMCBCorporate
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyBusiness Insights Specialist (US)
New York, NY jobs
Hours: 40 Pay Details: $95,264 - $155,376 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Analytics, Insights, & Artificial Intelligence
Job Description:
Job Summary:
The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations.
Depth & Scope:
* Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
* Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
* Scope of role may have enterprise impact
* Focuses on short to medium - term issues (e.g. 6-12 months)
* Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
* Oversees and/or independently performs tasks from end-to-end
* May interact with any hierarchy level up to executive leaders and external vendors
Education & Experience:
* Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
* 5+ year of relevant experience; higher degree education and research tenure can be counted
Customer Accountabilities:
* Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs
* Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience
* Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business
* Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate
* Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations
* Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution
* Provides day-to-day support and delivery of analytics
Shareholder Accountabilities:
* Represents functional area as a business insights & analytics specialized expert
* Synthesizes complex and vast amount of information and translates into actionable insights and strategy
* Builds business requirements and facilitates project execution to develop insights
* Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value
* Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers
* Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly
* Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand
* Provides business explanation for anomalies/outliers identified during analysis
* Works with business functions and analytics teams to transition business requirements to analytics requirements
* Trains business users on how to integrate analytics into decisions
* Leverages knowledge of data capabilities to build and deliver insights
* Develops analysis to corroborate initial proof of concept
* Executes on data requests accurately and within a timely manner
* Identifies and investigates data/analytics related issues
* Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
* Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues
* Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
* Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
* Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
* Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyBusiness Insights Specialist (US)
New York, NY jobs
Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $95,264 - $155,376 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Analytics, Insights, & Artificial Intelligence
**Job Description:**
**Job Summary:**
The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations.
**Depth & Scope:**
+ Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
+ Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
+ Scope of role may have enterprise impact
+ Focuses on short to medium - term issues (e.g. 6-12 months)
+ Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
+ Oversees and/or independently performs tasks from end-to-end
+ May interact with any hierarchy level up to executive leaders and external vendors
**Education & Experience:**
+ Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
+ 5+ year of relevant experience; higher degree education and research tenure can be counted
**Customer Accountabilities:**
+ Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs
+ Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience
+ Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business
+ Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate
+ Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations
+ Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution
+ Provides day-to-day support and delivery of analytics
**Shareholder Accountabilities:**
+ Represents functional area as a business insights & analytics specialized expert
+ Synthesizes complex and vast amount of information and translates into actionable insights and strategy
+ Builds business requirements and facilitates project execution to develop insights
+ Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value
+ Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers
+ Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly
+ Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand
+ Provides business explanation for anomalies/outliers identified during analysis
+ Works with business functions and analytics teams to transition business requirements to analytics requirements
+ Trains business users on how to integrate analytics into decisions
+ Leverages knowledge of data capabilities to build and deliver insights
+ Develops analysis to corroborate initial proof of concept
+ Executes on data requests accurately and within a timely manner
+ Identifies and investigates data/analytics related issues
+ Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
+ Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues
+ Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
+ Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
+ Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
+ Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.