Trusted Health Plans jobs

Clinical Research Coordinator - Washington DCClinical Research CoordinatorTrusted Medical (************************ is a value-driven organization dedicated to delivering direct, high-quality healthcare services across 22 states. Our expanding network of clinics and research operations supports active military personnel, Veterans, and the broader community through comprehensive care and cutting-edge clinical trials. We are seeking a full-time Clinical Research Coordinator (CRC) to join our national clinical trials team. The CRC will support multiple clinical studies, playing a pivotal role in coordinating daily operations and ensuring compliance with regulatory requirements and protocol standards. The CRC will apply their experience to program refinement and improvements for all those accessing and associated with our clinical trials including registrants, participants, vendors, and key stakeholders.In addition, they will support our program in leading clinical trials with an innovative approach, creating massive opportunity of inclusivity and expanding clinic trial accessibility to all. The ideal candidate will demonstrate strong organizational skills, attention to detail, and a compassionate approach to participant engagement.Type of Employment: Full-time, W2Work Location/Travel: Regional based approach, employee will need to report to an established Trusted Medical clinic. Occasional travel is required to support national study meetings or site activities. Salary Range: $60,000-$80,000. Base pay. Competitive salary/pay, potential for bonus based on key performance indicators. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is highly competitive and dependent upon employment type. Role Reports to: Nurse Executive Direct Reports: This role has no direct reports, however, will be working in collaboration with Trusted Medical clinic and call center staff daily. Responsibilities:• Coordinate daily operations for assigned clinical trials from initiation to closeout • Recruit, screen, and enroll study participants according to protocol eligibility criteria Clinical Research Coordinator - Washington DC • Obtain and document informed consent in compliance with ICH-GCP and IRB requirements • Maintain accurate and complete source documentation, case report forms (CRFs), and logs • Prepare and submit regulatory documents to Institutional Review Boards (IRBs) and sponsors • Schedule and conduct study visits, procedures, and follow-up appointments • Administer study questionnaires, assessments, and ePROs (electronic patient-reported outcomes) • Ensure protocol adherence and proactively identify deviations or violations • Manage and track investigational product (IP) inventory, storage, dispensing, and return • Monitor participant safety and report adverse events (AEs) and serious adverse events (SAEs) • Serve as primary contact for study monitors, sponsors, auditors, and regulatory agencies • Facilitate and participate in site selection, initiation, monitoring, and closeout visits • Enter and verify data in electronic data capture (EDC) systems • Reconcile study data queries and ensure timely resolution of discrepancies • Maintain study files, regulatory binders, and essential documentation per FDA 21 CFR Part 11 • Coordinate specimen collection, processing, and shipping to central labs or biorepositories • Support budget development, invoicing, and payment tracking for study-related procedures • Train and oversee study support staff, interns, or volunteers (if applicable) • Prepare for and participate in audits, monitoring visits, and quality assurance reviews • Maintain credentialing, licenses, and required study training documentation • Ensure compliance with HIPAA and data privacy regulations during research activities • Track enrollment targets, retention, and study milestones to ensure timely progress • Support development and updates of standard operating procedures (SOPs) • Communicate study updates to investigators, sponsors, and internal stakeholders • Collaborate with pharmacy, radiology, lab, and clinical teams for protocol-specific coordination • Participate in feasibility assessments for new research opportunities • Assist in drafting study materials, recruitment tools, and IRB communication. • Provide participants with study education, visit reminders, and engagement support • Manage scheduling software, calendars, and workflow tools to maintain operational efficiency • Attend sponsor, CRO, or consortium training meetings onsite, or virtual as required Clinical Research Coordinator - Washington DC Knowledge and Skills Required: - Working knowledge of FDA, ICH-GCP, and OHRP regulations - Expert understanding of clinical research protocols and informed consent procedures - Proficiency in Microsoft Office Suite and electronic data capture (EDC) systems - Excellent written and verbal communication skills - Attention to detail with ability to track items to resolution - Ability to work independently and collaboratively across teams Education/Certification Required:- Bachelor's degree in life sciences, healthcare, or a related field - Clinical Research Coordinator certification (ACRP-CRC or SOCRA-CCRC) preferred Experience Required:- Proven success of supporting 5 or more years of experience in CLINICAL research - Experience working on multi-site or national studies - Expertise in regulatory submissions and IRB processes - Experience working with NIH, CMS, or FDA-sponsored studies is highly desired Technical Skills Required: - Proficiency in creating and presenting materials with Microsoft Products: Word, Excel, PowerPoint -Experience with electronic regulatory and EDC platforms - Proficiency in research database tools (e.g., REDCap, Medidata Rave) All applicants must be US citizens and able to obtain a Public Trust clearance. Trusted Medical participates in the E-Verify program and is a drug-free workplace. Trusted Medical is an Equal Opportunity and Affirmative Action Employer. We prohibit discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law. We take affirmative action to employ and advance in employment individuals without regard to protected status..

PRIMARY FUNCTIONS: As part of an interdisciplinary team within a community health center this position is responsible for providing targeted case management services with behavioral health patients with complex needs. The Behavioral Health Case Manager (BHCM) is responsible for providing additional support and addressing unmet needs among the target population, in collaboration with the behavioral health provider, such as researching and facilitating referrals to specialty behavioral health providers in the community when patient needs exceed what Neighborhood Health can provide; providing follow up when a patient is referred for emergency care with a local CSB to ensure linkage is made, and addressing any barriers that may have prevented patient from connecting for higher levels of care. The BHCM is also responsible for collaborating with the QA/QI team to conduct depression screenings and take appropriate steps to connect patients to care. The BHCM may assist in screening and referral for substance use disorder treatment. The BHCM may assist patients with completing and/or obtaining necessary paperwork (e.g. screening tools, evaluation reports) from community partners (e.g. school teachers, psychologists etc.); provide follow up safety check-ins with patients experiencing acute exacerbations of symptoms; ensure timely linkage to community partner organizations that can address specific social determinants of health (e.g. housing, SNAP, TANF); and support patients in following through on primary care-related goals such as medication and appointment adherence to address comorbid chronic medical conditions. This individual is responsible for facilitating strong interdisciplinary communication and collaboration within the clinic and among community partners already engaged with the Neighborhood Health patient population. The BHCM demonstrates a thorough grasp and sincere dedication to the philosophy and mission of Neighborhood Health. DUTIES/ RESPONSIBILITIES: ( Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job) Monitors and provides active follow up on referrals to community partners, ensuring timely linkage to care Provides support in the completion of written forms required by systems of care to obtain services (e.g. screening forms, intake forms, applications for services) and ensures receipt of documentation by partner agencies Identifies unmet needs related to social determinants of health not covered by the clinic and provides assistance in obtaining needed resources (e.g. SNAP, TANF, housing, legal aid) Provides follow up safety check-ins for patients experiencing suicidal ideation or other acute exacerbation of behavioral health symptoms Provides support for patients referred for emergency care, including facilitating communication with emergency providers, sharing relevant clinical information, and obtaining outcome information from partner agencies on status of referrals and treatment plans Establishes and/or maintains communication with other individuals involved in patient care (e.g. school counselors) Responsible for following Neighborhood Health policies and procedures including HIPPA, facility operations, OSHA as pertains to the environment of care Maintains a clean, safe, and compliant work environment according to all federal, state and local laws and regulations including OSHA, HIPAA and Joint Commission Provides administrative support for behavioral therapists including obtaining prior treatment records and ancillary documentation (e.g. IEP) Documents all services in the electronic medical record, in accordance with organization's standards Responds to all communication, both internal and external, in a timely manner Attends and participates in Department and organization meetings by sharing knowledge, experiences, and information regarding team members, clients, work practices, etc. May participate in agency workgroups and/or teams Attends and participates in on-going training, learning and growth opportunities Recommends changes in internal policy and procedures based on experience and knowledge OTHER DUTIES: Prepare and maintain special internal and external reports as requested by Supervisor and/or Department Head. Assist with developing, coordinating and recommending changes for the improvement of workflow in the program or section area. May be assigned to various project lead roles to advance the development of the department and support ad hoc needs. Able to work under minimal supervision. Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances. QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: Knowledge and experience with behavioral health case management Experience with information technology, electronic health records, behavioral health records Associates, Bachelor's or Master's degree in Social Work, Public Health or Health Administration or relevant field. Will consider equivalent experience in case management or direct social service role. Bilingual fluency in Spanish strongly preferred 2-3 years direct experience working in a health care or community-based social service setting Experience within primary care environment, preferably with Federally Qualified Health Center (preferred) Excellent interpersonal communication skills and the ability to work effectively with a diverse work force and patient population Proficient with Microsoft Windows and Microsoft Office, including Word and Excel Must be able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations Must be comfortable working with culturally diverse populations Demonstrate superior critical thinking skills, sound judgment, and decision-making and problem-solving skills Knowledge of local health care environment and basic terminology

PRIMARY FUNCTIONS: Under the supervision of the Patient Access Manager in conjunction with the Call Center Lead, receive calls from patients and help them with their appointment needs. Promoting ANHSI services by consulting, gathering information, and evaluating patient needs over the phone. Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health. DUTIES/ RESPONSIBILITIES: ( Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job). Greets patients as they contact the center by telephone. Schedule appointments as per established policies and procedures. Answer all incoming calls and route them to the appropriate staff as needed. Register all patients per registration protocols over the phone. Work closely with other departments on appointment scheduling and services offered to ensure smooth patient flow and cut down on waiting time. Respond to patients' inquiries, requests, and disputes over the phone and route it to the appropriate department or staff. Explain the services available, payment categories, and billing procedures. OTHER DUTIES: Assist with developing, coordinating and recommending changes for the improvement of workflow in the program or section area. May be assigned to various project lead roles to advance the development of the department and support ad hoc needs. Able to work under minimal supervision. Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances. QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: High school graduate/GED with a minimum of 1-year one year of customer service experience in medical office settings. Ability to relate to patients through familiarity with medical terminology and triage procedure. Demonstrated ability to build and maintain good customer rapport. Ability to work under pressure. Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base. Experience with information technology, electronic health records, medical records, culturally diverse populations, and care of underserved populations. Knowledge of local healthcare environment. Ability to speak, read, and write in English or Spanish is desirable.

MISSION Our mission is to improve health and advance health equity in Alexandria, Arlington, and Fairfax by providing high-quality primary care regardless of ability to pay. VISION Our vision is that everyone in our community has the highest quality of healthcare and the opportunity to attain their highest level of health. VALUES Integrity | Collaboration | Accountability | Respect | Excellence (I CARE) COVID vaccine is now mandatory for all employees at Neighborhood Health - exemption must be accompanied by a letter from your health care provider (for medical) or faith leader (for religious). --- The statements in the are not intended to be an exhaustive list of all duties and responsibilities, as other duties and responsibilities may be assigned. We are offering $10,000.00 signing bonus. The statements in the job description are not intended to be an exhaustive list of all duties and responsibilities, as other duties and responsibilities may be assigned. Under the direction of the Supervisor, works as a member of an integrated primary care/behavioral health team to provide behavioral health consultation and outpatient counseling services to a diverse population within a community health care setting. Provides a combination of brief, targeted interventions and short term outpatient counseling to patients across the lifespan; shares responsibility for ensuring adequate coverage of intakes and crisis intervention within the primary care setting and serves as a consultant for the primary care team in identifying, assessing and making recommendations in the treatment of a variety of behavioral health and substance use disorders Qualifications Written and oral fluency in English and Spanish is a must. Master's degree in Social Work, Counseling Education or other related field required. 2-3 years of experience. Familiarity with basic medical terminology preferred Familiarity with basic psycho-pharmacology preferred Able to work in fast-paced setting and tolerate interruptions required Comfortable working in a medical setting Experience working with the population served by NH (e.g., Latino immigrants/refugees, clients of all ages and with diverse socioeconomic backgrounds. Cultural competency such that the individual possesses a sensitivity, understanding, and expertise in caring for persons of diverse cultures. Outstanding interpersonal and communication skills. Additional Information All your information will be kept confidential according to EEO guidelines.

Neighborhood Health is Northern Virginia's first Federally Qualified Health Center (FQHC), providing high-quality primary care, dental care, behavioral health, and enabling services to 30,000 patients across nine clinical sites in the City of Alexandria, Fairfax County, and Arlington County. COVID vaccine is now mandatory for all employees at Neighborhood Health - exemption must be accompanied by a letter from your health care provider (for medical) or faith leader (for religious). --- The statements in the job description are not intended to be an exhaustive list of all duties and responsibilities, as other duties and responsibilities may be assigned. The Associate Medical Director plays an important role in the delivery of high-quality, patient-centered, and community-based comprehensive primary care. The Associate Medical Director is responsible for overseeing the quality of clinical services provided by Neighborhood Health at designated clinical sites. The Associate Medical Director provides clinical and administrative leadership for medical providers and clinical support staff at assigned locations. In addition, the Associate Medical Director participates in the organization's quality program and assists in the development and implementation of clinical policies and procedures. This position includes direct patient care responsibilities. Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health. Qualifications Demonstrated interest in improving the healthcare of Neighborhood Health's predominantly low-income and culturally diverse patient population. Successful completion of medical school and residency in AOA or AMA certified Family Medicine, Internal Medicine, Pediatrics, OB/GYN or Internal Medicine/Pediatrics program. Must be Board Certified in Family Medicine, Internal Medicine, Obstetrics/Gynecology, or Pediatrics. Experience in Federally Qualified Health Center (FQHC) preferred. Basic knowledge of administrative functions and personnel management required. At least three years of clinical experience. Experience in management or participation in quality assurance activities. Spanish fluency preferred. Additional Information All your information will be kept confidential according to EEO guidelines.

Neighborhood Health is a Federally Qualified Health Center (FQHC) that provides primary medical, dental, and behavioral health care to more than 34,000 patients in Northern Virginia. Neighborhood Health's mission is to improve health and advance health equity in Alexandria, Arlington, and Fairfax by providing access to high quality primary care regardless of ability to pay. PRIMARY FUNCTIONS: The Pediatric Dentist is responsible for providing high quality dental care Neighborhood Health primarily to patients under 18 as part of a multidisciplinary team. A commitment to Neighborhood Health's mission and patient population is important. DUTIES/ RESPONSIBILITIES: (Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job). * Performs routine and comprehensive oral examinations, using X-ray as required * Makes diagnoses and develops treatment plans * Perform emergency evaluations and treatments * Provide oral health education * Performs prophylactic and restorative dental work as necessary, with the use of nitrous oxide as indicated * Prescribes medications as necessary * Makes referrals when necessary * Collaborates with interdisciplinary team including medical and behavioral health providers * Supervises onsite dental team members including hygienists and dental assistants * Documents in electronic health record * Participates in quality improvement initiatives * Adheres to Neighborhood Health policies and procedures * Provides feedback as necessary to help improve quality, safety, and operations * Participate in clinic and organization wide meetings * Demonstrates highest levels of professionalism and ethics * Performs other duties as assigned/required * Engage with community partners to promote the mission of Neighborhood Health and collaborate as needed QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: * Graduation from an accredited dental program with a Doctor in Dental Surgery (DDS) or a Doctor of Dental Medicine (DMD) * Current license to practice dentistry in the Commonwealth of Virginia and DEA certification * Knowledge of infection control procedures and universal precautions * Skilled in full range of comprehensive pediatric dentistry * Graduation from an accredited Pediatric Dentist Residency preferred * Board Certified in Pediatric Dentistry preferred * Ability to speak Spanish preferred

PRIMARY FUNCTIONS: Responsible for delivering high standards of service to patients by making the most effective and efficient use of call-center staff and technology resources. Uses a range of measurements to monitor, analyze and plan improvements to call-center performance. To meet these responsibilities, the lead must be a combination of expert service provider, coach, trainer, mentor, motivator and supervisor. Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health DUTIES/ RESPONSIBILITIES: ( Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job). Make necessary changes in staffing based on day of the week and other anticipated events. Monitors productivity of call center representative and generates reports. Reviews call center data to monitor the patient experience and subordinate statistics. Monitoring of individual, team and call center results to identify and act on both positive and negative performance trends to insure attainment of revenue goals and performance targets. Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies. Answers questions and recommends corrective services to address patient complaints. Communication and follow-up to ensure representatives are fully informed of all new information related to products, procedures, patient needs and company related issues, changes or actions. Keys information into computer to compile work volume statistics for accounting purposes and to keep records of patient service requests and complaints. Determines work procedures, prepares work schedules, and expedites workflow. Studies and standardizes procedures to improve efficiency of subordinates. Maintains harmony among workers and resolves grievances. Prepares composite reports from individual reports by subordinates. Provides oversight and management for the daily operations of the medical office. Provides backup to key positions during peak times and staff absences. This requires knowledge of both clerical and clinical non-physician office duties. OTHER DUTIES: Greets patients as they contact the center by telephone. Schedule appointments as per established policies and procedures. Answer all incoming calls and route them to the appropriate staff as needed. Register all patients per registration protocols over the phone. Work closely with other department on appointment scheduling and services offered to ensure smooth patient flow and cut down on waiting time. Respond to patients' inquiries, requests, dispute over the phone, and route it to the appropriate department or staff. Explain the services available, payment categories, and billing procedures. Assist with developing, coordinating and recommending changes for the improvement of workflow in the program or section area. May be assigned to various project lead roles to advance the development of the department and support ad hoc needs. Able to work under minimal supervision. Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances. QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: High school diploma or general education degree experience. Minimum of 2 years of experience in a health care setting or comparable verifiable training/experience. Bilingual in English and Spanish required. Supervisory and leadership experience. Multi-task oriented. Excellent communication skills and problem solving abilities. Patient service oriented. Presents a professional, caring image to patients. Exercises discretion and integrity when dealing with confidential material. Performs duties in a professional and tactful manner. Knowledge of medical terminology. Possess professional attitude. Maintains effective working relationship with physicians and supervisor. Excellent interpersonal communication skills and the ability to work effectively with a diverse work force and client base. Experience with information technology, electronic health records, medical records, culturally diverse populations and care of underserved populations. Experience with database maintenance and reporting. Knowledge of local health care environment.

Behavioral Health Psychologist Trusted Medical, PLLC About us Trusted Medical, PLLC is the clinical care delivery affiliate of Edera (*************** We specialize in serving Veterans by reducing wait times for them to gain access to disability screens and separation health assessments required by the Veteran Affairs (VA) to receive benefits. Help serve those who have served us by joining our growing team! In addition to our core work with the VA, Trusted Medical holds multiple government contracts nationwide, allowing our providers to also participate in occupational health services for their applicants and employees. This includes pre-employment screenings, fitness-for-duty evaluations, and other health assessments that support a wide range of government agencies. Job Description Psychologists are licensed independent providers who engage in professional and scientific work that relates to mental disorders. This work may include any of the following: Provides brief psychological exams to Veterans who file for disability claims. Full-battery assessments (i.e., including IQ measures, personality measures, etc.) are not required. Exams mainly consist of one psychosocial interview and brief supporting measures. Provides consultation to professional staff within Trusted Medical concerning clinical assessment findings when necessary. Functions independently as a member of the Trusted Medical Clinical Team. Assumes complete professional responsibility for his/her clinical assessment findings, and documentation. Adheres to operational policies and procedures established by the Clinical Operations Lead and Behavioral Health Lead. Duties include the following: Prepare for and deliver exceptional in- clinic, face- to- face Veteran assessment during all interactions Complete and submit all required documentation expeditiously and accurately, including Disability Benefits Questionnaires (DBQs) in the required format Provide operational excellence by performing exceptional customer service, working collaboratively with multi-disciplinary teams, embrace change with agility and adaptability, and maintain accountabilities for all assigned commitments Participate and contribute to all work requirements and organized meetings, sharing points of view and recommendations. Support our organization by practicing fiscal responsibility as well as maintaining compliance with policies and regulations. Further assist by contributing to operational developments, process improvement initiatives, and strategic planning. Education: PsyD or PhD Licensed in your state of practice APA-accredited Doctoral program or APA-accredited Post-Doctoral program Technological Skills: Experienced in one or more major Electronic Health Records Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams) Required Knowledge and Skills: Ability to perform psychosocial interviews in an ethical manner Proficiency in diagnosing common mental health disorders Ability to provide professional advice and consultation in areas related to psychology to colleagues Knowledge of clinical research literature. Preferred Experience: The incumbent will have experience performing Disability Medical Exams for Veterans. Work schedule: Monday through Friday No weekends No holidays Benefits: 401(k) with employer matching Health, Dental, and Vison insurances Flexible schedule Life, long and short-term disability insurances 5 days Sick/Safe Leave Paid time off and 2 additional float holidays 6 paid Federal Holidays Additional Requirements: Professional Psychologist: 2 years prior clinical experience (recommended) Doctorate (Required) Certification in discipline (Required) BLS Immunizations Required: TB Screening (less than one year old) Hep B Titers (less than 1 year old) Immunizations Strongly Recommended: • COVID vaccination and boosters • MMR Titers (less than 1 year old) • Varicella Titers (less than 1 year old) • TDAP Immunization (less than 10 years old) • Flu Immunization (within current season) All applicants must be US citizens and able to obtain a Public Trust clearance. Trusted Medical, PLLC participates in the E-Verify program. Trusted Medical is a drug-free workplace. Trusted Medical, PLLC is an Equal Opportunity and Affirmative Action Employer. Trusted Medical, PLLC prohibits discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law. Trusted Medical, PLLC takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or veteran status

PRIMARY FUNCTIONS: Functions as a member of a program team by performing and documenting results of selected tests and measurements, maintaining adequately supplied workstations, maintaining a clean work environment, and promoting timely and efficient patient flow through the clinic. Has primary responsibility for the collection, processing, and recording of laboratory testing. Gives immunizations and other injectable medications under the supervision of the physician, nurse practitioner or registered nurse. Assists with patient treatments during clinical sessions. Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health. DUTIES/ RESPONSIBILITIES: (Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job). • Performs measurements of vital signs, pulse oximetry, height and weight, BMI, head circumference of infants and toddlers, and hearing and vision screenings. • Records vital signs and physical measurements using pediatric growth charts as appropriate. Notifies nursing and/or providers of any significant changes or abnormalities in these measurements. • Obtains health history information and completes medication reconciliation. • Performs other diagnostic testing as directed such as EKG testing. • Administers immunizations and other injections under the supervision of the Physician, Nurse Practitioner or Registered Nurse. • Collects blood samples via finger sticks, heel sticks, and venipuncture for various blood analyses, including hemoglobin, blood glucose, lead levels, A1C, PT/INR and newborn screenings. • Completes CLIA waived testing including Urinalysis, Hemoccult, Urine Pregnancy Test, Rapid Influenza Test, and Rapid Strep Test. • Records results of all laboratory tests and notifies nursing staff and/or provider of any abnormal values. • Processes and packages lab samples for analysis by off-site lab services. • Functions as chaperone for female clients during medical exams by male providers and for male clients during medical exams by female providers. • Assures patients are appropriately checked out, i.e. labs performed, immunizations and other medications given, home testing provided, and patient education given as directed by provider and in coordination with Registered Nurse. • Addresses telephone encounters in a timely manner. OTHER DUTIES: • Performs control testing for all on-site lab analyses according to clinic protocols and CLIA standards. • Performs daily, weekly, and monthly autoclave maintenance according to manufacturer's instructions. • Sterilizes all necessary equipment according to CDC guidelines. • Cleans all medical equipment, exam tables, baby and adult scales according to OSHA standards. • Maintains clean, well-stocked exam rooms. • Assists in supply and vaccine ordering. • Prepare and maintain special internal and external reports as requested by Supervisor and/or Department Head. • May be assigned to various project lead roles to advance the development of the department and support ad hoc needs. • Able to work under minimal supervision • Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances. QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: • Graduation from a formal medical assistant training program. • Certification or Diploma required • 2-3 years' experience as a medical assistant • Good oral and written communication skills in English. Bilingual in Spanish preferred. • Familiar with electronic medical records. • Attention to detail and excellent technical skills. • Good interpersonal skills. • American Heart Association Basic Life Support. Must be obtained within 30 days of hire if not currently certified.

PRIMARY FUNCTIONS: Neighborhood Health, a leading Northern Virginia healthcare safety net provider serving Alexandria, Arlington, and Fairfax County, is seeking a Director of Private Philanthropy. The Director of Private Philanthropy will play a crucial role in building and cultivating relationships with current and potential individual donors, corporations, and planned giving prospects, and securing six and seven figure gifts to support Neighborhood Health's mission and its programs, and capital needs and priorities. Neighborhood Health is a Federally Qualified Health Center (FQHC) with multiple clinics in Northern Virginia serving approximately 40,000 predominately low-income patients. Our mission is to improve health and advance health equity in Alexandria, Arlington, and Fairfax by providing access to high quality primary care regardless of ability to pay. DUTIES/ RESPONSIBILITIES: (Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job) * Develops, implements, and oversees Neighborhood Health's major gifts, capital, and planned giving programs. * Identifies and develops gift plans for potential major gifts donors and prospects and implements strategies and actions that result in new, recurring, and increased funding support. * Solicits, cultivates, and stewards existing donors and major gift prospects capable of five figure and six figure gifts to sustain and advance NH goals. * Identifies and cultivates planned giving prospects and secures interest in and commitment to legacy giving among NH donors. * Identifies and secures opportunities to raise visibility generating engagement and support from corporations, area leaders, and wealth managers. * Develops and supports an engagement plan for our CEO and other NH leadership in major gifts, capital, and planned giving activities. * Provides staff support for the creation and operation of Neighborhood Health's Legacy Society and Advisory Fundraising groups. * Leads and implements Neighborhood Health's capital fundraising activities. * Works with our Development Team to create donor-centered communications, such as proposals and impact reports, and donor recognition resources. * Creates and supports major gifts and planned giving donor events in collaboration with our Development Team. * Set up systems in collaboration with NH Finance Department to administer legacy gifts, such as wills and bequests, IRA and beneficiary designations, and other legacy gifts. * Ensures that major gift, planned giving, and capital giving are based on NH's strategic goals, objectives, and priorities. * Provides stewardship and engagement work plans, reports on actions taken and results, and contact reports to ensure continuity of donor and prospect management and support. * Take on other tasks as directed by the CEO. Education and Experience: * 6 years of related experience, including frontline major gifts and planned giving experience. * Masters degree preferred. * Healthcare fundraising experience preferred. * Demonstrated experience in soliciting and receiving at least six figure donor contributions. * Experience in fundraising donor management software, such as Blackbaud's E-Tapestry or Raiser's Edge and in Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint). * Strong organization, communication, and interpersonal skills, including strong writing skills. * Ability to synthesize complex programs and projects into concise, compelling proposals and donor communications. * Outstanding self-motivational skills. * Must be able to work successfully, both individually and as part of a team.

PRIMARY FUNCTIONS: As part of an interdisciplinary team within a community health center this position is responsible for assessing client needs across multiple areas including barriers to accessing basic and specialty medical and behavioral health care. The FSW provides information, referral and case management support for patients of the health center; identifies available community resources and assists in determining eligibility; coordinates and distributes resources for specialty community resource programs; provides opportunities for patients to learn skills to foster greater independence and self-sufficiency. The FSW participates in implementation of processes to ensure universal health screenings are completed across the organization and may serve as an SBIRT champion at the site level, ensuring that patients with risky substance use behaviors receive interventions while in the clinic. Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health. DUTIES/ RESPONSIBILITIES: ( Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job) Meets individually with patients to provide a variety of services including support with obtaining financial assistance for medical bills, coordinating transportation to specialty care appointments, and assisting patients with scheduling specialty appointments, interpretation/translation, while providing opportunities for patients to develop and strengthen these skills and increase self-sufficiency. Supports integrated primary care behavioral health initiative by providing targeted case management under the direction of behavioral health and medical providers to reinforce specific behavior modification plans through telephone encounters as well as facilitating referrals of patients to specialty medical and behavioral health services when needs are identified. Provides targeted case management for patients with chronic illness experiencing barriers to achieving health and wellness goals. Provides administrative support for behavioral therapists including scanning of patient documents, obtaining treatment records and assisting patients in obtaining behavioral health appointments as needed. Ensures universal health screening process is completed at assigned clinic sites and assist in process improvement plans as need. Responds to the needs of patients demonstrating risky substance use behaviors using SBIRT model. Serves as a resource to clinical team and providers in the treatment of substance use disorders. Maintains an updated database of community resources (e.g., financial assistance, food, clothing, employment, shelter/housing, etc.) and periodically updates clinical team members on availability of resources. Collaborates with medical providers, nursing staff and referral coordinators in assisting patients with complex medical needs to obtain needed services, including translation of patient education materials and instructions for hospital procedures. Establishes and maintains strong working relationships with community partners to facilitate access to resources such as food banks, clothing programs, financial and charity programs. Manages the distribution of annual specialty services such as coat drives, turkey distribution and other services as available. Documents all services in the electronic medical record, in accordance with organization's standards. Responds to all communication, both internal and external, in a timely manner. Provides coverage for other caseloads when needed. Maintains records according to established guidelines. Attends and participates in Department and organization meetings by sharing knowledge, experiences, and information regarding team members, clients, work practices, etc. May participate in agency workgroups and/or teams. Attends and participates in on-going training, learning and growth opportunities. Maintains policy manuals incorporating changes when received. Attends all staff meetings. Attends relevant continuing education events and training as identified and approved by supervisor. OTHER DUTIES: Prepare and maintain special internal and external reports as requested by Supervisor and/or Department Head. Assist with developing, coordinating and recommending changes for the improvement of workflow in the program or section area. May be assigned to various project lead roles to advance the development of the department and support ad hoc needs. Able to work under minimal supervision. Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances. QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: Associate Degree and/or higher education preferred. 2-3 years direct experience working in a community-based setting providing case management or other enabling services. Strong skills in building patient rapport, time management, organization and attention to detail. Experience in a Patient Centered Medical Home setting is strongly preferred. Excellent interpersonal communication skills and the ability to work effectively with a diverse work force and client base. Proficient with Microsoft Windows and Microsoft Office, including Word and Excel. Self-disciplined, mature, independent, outstanding oral and written communication skills. Must be able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations. Must be comfortable working with culturally diverse populations. Demonstrate superior critical thinking skills, sound judgment, and decision-making and problem-solving skills. Knowledge of local health care environment and basic terminology. Fluency in Spanish required.

PRIMARY FUNCTIONS: Function as a member of clinical team in a multi-disciplinary Primary Care Medical Home, serving insured, non-insured, homeless, indigent, and other vulnerable clients. Ensure coordination of care between primary care and specialty providers for clients needing specialty care referrals and diagnostics. Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health. DUTIES/ RESPONSIBILITIES: ( Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job) Provide referral assistance to clients needing medical specialties for high risk, chronic disease, acute care, and vulnerable clients across the life span. Work closely with clinical care team to ensure all required documentation is completed prior to initiation of referral. Submit requests/documentation as required by patient's third-party insurance such as prior authorization requests and insurance referral forms for specialty care referrals as needed. Submit precertification requests to third party insurance companies for diagnostic testing as needed. Handle outgoing referrals for clients needing additional assistance due to language barrier, educational level, transportation challenges and issues related to mental health, age, sex, race, or financial status. Work closely with clinical team(s) and family support services to assist in referral process and the application for financial assistance to various referral partners. Track referrals to ensure proper documentation from referral resource is received in a timely basis following appointment. Maintain close relationship with community partners to optimize referral process. Work closely with the Nursing Coordinator on complex and post hospital referrals. Provide additional back office administrative support as needed. OTHER DUTIES: Prepare and maintain special internal and external reports as requested by Supervisor and/or Department Head. Assist with developing, coordinating and recommending changes for the improvement of workflow in the program or section area. May be assigned to various project lead roles to advance the development of the department and support ad hoc needs. Able to work under minimal supervision. Employee will be asked to perform additional duties and take on other responsibilities. QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: Certificate from an accredited medical assistant/certified nursing assistant or medical records/clerical program or, a minimum 1-year clinical experience or three years clerical experience in a community/primary care setting in lieu of education. Experience in a primary care setting is highly preferred. Excellent interpersonal communication skills and the ability to work effectively with a diverse work force and client base. Proficient with electronic medical records, Microsoft Windows and Microsoft Office, including Word and Excel. Highly organized with outstanding oral and written communication skills. Must be able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations. Demonstrate superior critical thinking skills, sound judgment, and decision-making and problem-solving skills. Knowledge of local health care environment. Fluency in Spanish and English required.

Neighborhood Health is northern Virginia's first Federally Qualified Health Center (FQHC), providing high-quality primary care, dental care, behavioral health, and enabling services to the City of Alexandria, Fairfax County, and Arlington County. COVID vaccine is now mandatory for all employees at Neighborhood Health - exemption must be accompanied by a letter from your health care provider (for medical) or faith leader (for religious). --- The statements in the job description are not intended to be an exhaustive list of all duties and responsibilities, as other duties and responsibilities may be assigned. The Internal Medicine Physician provides high-quality clinical services to adult patients within a community-based setting that promotes healthy lifestyles, prevention of illness and injury and management of acute and chronic conditions. Activities involve direct patient care for Neighborhood Health's diverse patient population, physical assessment, diagnosis, treatment and referral for specialty services as needed, and follow-up. The Internal Medicine Physician provides care in collaboration with the center's team of physicians, nurse practitioners, behavioral health and dental providers, pharmacists, nurses, and medical assistants. Demonstrates commitment to Neighborhood Health's mission of improving health and advancing health equity in Alexandria, Arlington, and Fairfax by providing access to high-quality primary care regardless of ability to pay Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health. Qualifications Successful completion of four years of medical school and residency in a certified program Must be board certified or board eligible in Internal Medicine. If not board certified, must obtain certification within one year of hire Dedication to the mission of Neighborhood Health and to working with an underserved population. Excellent interpersonal communication skills and the ability to work effectively with a diverse work force and client base Prior outpatient clinical experience preferred Bilingual Spanish/English Preferred Additional Information All your information will be kept confidential according to EEO guidelines.

PRIMARY FUNCTIONS: The Pharmacy Director leads the pharmacy program for Neighborhood Health, a Federally Qualified Health Center (FQHC) with multiple clinics serving a low-income and medically underserved patient population in Northern Virginia. This position is responsible for overseeing and tracking the 340B Drug Pricing Program, contract pharmacies, in-house pharmacies, the Prior Authorization (PA) department, and medication access programs as one coordinated system. The role ensures regulatory compliance, operational efficiency, and sustainable access to affordable medications for patients. The Pharmacy Program Director works closely with the CEO, leadership team, and Pharmacy Program Manager to align pharmacy initiatives with organizational goals. DUTIES/ RESPONSIBILITIES: (Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job) * Leads pharmacy program including in-house pharmacies, delivery services, contract pharmacy, prior authorization, prescription assistance program (PAP), and 340b program; * Directs operations across multiple sites, including workflow, inventory control, and quality assurance; * Works with leadership to strategically expand and optimize pharmacy services consistent with the organization's mission and compliance requirements; * Oversees 340B program operations, including registration, recertification, audits, policy development, and compliance monitoring; * Supervises pharmacy staff, including pharmacists, technicians, and patient assistance coordinators across all sites; * In collaboration with Human Resources team, oversees recruitment, onboarding, training, and development of pharmacy team and supports them in their roles; * Provides direct pharmacy services and coverage support as needed during high-volume periods or staff absences; * Responsible for guidance for clinical decision-making aspects of pharmacy; * Lead prior authorization staff: oversee workflows, manages escalation of complex cases and provides support to PA staff; * Works with medical providers and nursing team to integrate pharmacy operations into patient care workflows; * Assists in maintaining an up-to-date formulary; oversees the use of the formulary to dispense the proper generic or brand-name drugs; * Directs the selection, purchase and control of all pharmacy drug stocks and supplies; responsible for monitoring and coordinating the best price arrangement for pharmaceutical purchases; * Oversee medication assistance and prior authorization programs to reduce cost barriers and improve adherence; * Supports development of new pharmacy-based clinical programs and ensures alignment with organization goals; * Serve as the organization's 340B compliance expert and ensure adherence to all HRSA, federal, and state pharmacy regulations. Develop, implement, and maintain pharmacy and 340B policies and procedures, ensuring readiness for internal and external audits; * Partners with finance and operations departments to manage contracts, audit findings, and reporting; * Manages relationships with wholesalers, manufacturers, contract pharmacies, and third-party administrators; * Monitors key performance indicators related to pharmacy operations, quality & safety, and sustainability; * Works with finance and operations team to review pricing models to ensure sustainability and compliance with HRSA and payer standards; * Collaborate with the development, grants, and analytic team to ensure accurate and timely completion of pharmacy-related grant reporting; * Other duties Required Skills/Abilities: * Doctor of Pharmacy (PharmD) degree from an accredited institution and current licensure with the Virginia Board of Pharmacy; * Minimum 8 years of progressive pharmacy experience, including 3+ years in management or 340B operations; * Strong communication, leadership, and team-building skills; * Proficient with pharmacy and EMR systems (Liberty, The Pharmacy Connection Portal (TPC), TPA Portals, eClinicalWorks, or EPIC); * Strong skills in Microsoft Office Suite (Excel, Word, PowerPoint); * Apexus 340B Advanced Operations Certificate (ACE) - required within one year of hire. * Experience managing contract pharmacies or overseeing multi-site pharmacy programs preferred. * Understanding of 340B program requirements, patient assistance models, and pharmacy billing processes preferred; * Prior experience in a Federally Qualified Health Center (FQHC) or safety-net healthcare organization preferred; Education and Experience: * Licensed to practice pharmacy in the State of Virginia. * At least two years prior experience in commercial pharmacy operations. * License is free of restrictions to bill Medicare and Medicaid.

PRIMARY FUNCTIONS: The Nursing Coordinator works with the Nursing Manager and Chief Medical Officer to facilitate access to high quality, safe, patient-centered medical care for all Neighborhood Health patients regardless of race, age, or ability to pay. The Nurse Coordinator is responsible for the supervision of the site's clinical support staff and performs clinical duties when needed including triage and high-risk case management. Demonstrates commitment to Neighborhood Health's mission of improving health and advancing health equity in Alexandria, Arlington, and Fairfax by providing access to high quality primary care regardless of ability to pay. DUTIES/ RESPONSIBILITIES: ( Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job) Works with multidisciplinary team, to include the medical provider, behavioral health provider, dental provider, family support worker, referral coordinator, and medical assistant to provide high quality, coordinated, and patient-centered primary care. Supervises, trains, evaluates, and manages schedules of clinical site's medical assistant team and site's care coordinator. With nurse manager, helps plan and coordinate medical assistant training activities. Facilitates daily flow of medical care in clinic. Oversees ordering and maintenance of clinical supplies, onsite medications, and equipment. Works with prior authorization coordinator to obtain insurance authorization for patient medications. Submits prior authorization requests for urgent patient procedures. Oversees patient safety practices at site to conform with ambulatory standards of The Joint Commission. Implements Primary Care Medical Home practices at site. Oversees administration of Virginia state vaccine program. Oversees performance and quality of in-house laboratory tests. Oversees medical provider daily patient schedules, leave requests, and coverage schedules. Performs clinical duties when needed, including phone or in-person triage, nurse visits for chronic care education and management, and communication of clinical information. Manages high risk patient care, including patients with multiple co-morbidities or those at high risk for hospitalization or readmissions. Reports morbidity and reportable conditions to local health department. Along with care coordinators, assists patients in efficiently navigating the health care system. Participates in clinic quality improvement and risk management activities, including data collection, and committee meetings as appointed. Assist with developing, coordinating and recommending changes for the improvement of clinical services in the designated site. Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances. OTHER DUTIES: Assists with developing, coordinating, and/or recommending improvements in program area. May be assigned to various projects to advance the development or program area. May be asked to assist during weekend or evening. Able to work under minimal supervision. Other duties may be assigned. QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: Registered Nurse licensed in Virginia or compact state. Current Virginia Registered Nurse (RN) license or compact state. Strong interpersonal communication skills. Experience within primary care environment, preferably with Federally Qualified Health Center. Ability to demonstrate commitment to the mission of Neighborhood Health. Ability to work effectively with a diverse work force. Ability to work effectively with diverse and low income patient population. Employee development and performance management skills. Experience with information technology, electronic health records, medical records. Knowledge of local health care environment and capacity to develop partnerships with community partners. Bachelors of Science in Nursing (BSN) preferred. Fluency in Spanish a plus.

PRIMARY FUNCTIONS: The Family Nurse Practitioner provides quality clinical services to patients of all ages within a community-based setting that promotes healthy lifestyles, prevention of illness and injury and management of acute and chronic conditions. Activities involve direct patient care, physical assessment, diagnosis, treatment and referral for specialty services as needed, and follow-up. The Family Nurse Practitioner provides care in collaboration with the center's Physicians and Chief Medical Officer. Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health. DUTIES/ RESPONSIBILITIES: ( Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job). Provides medical care and advice to patients of all ages as indicated and according to protocols and evidence-based practice; prescribes medication and treatment according to protocol, formulary and evidence-based practice. Performs patient history and physical assessment; utilizes laboratory and diagnostic tests for differential diagnoses, with follow up treatment as medically indicated. Orders recommended screenings and preventive treatments as recommended by the Neighborhood Health Quality Assurance program and standard clinical practice. Maintains electronic patient medical record in accordance with Neighborhood Health documentation policy. Refers for specialty care and follows up with patient as indicated. Collaborates with nursing, health education, behavioral health, dental, referral coordinators, pharmacy and other support staff to assure maximum patient access to support services. Works closely with clinical staff to ensure a team approach to the delivery of services and a holistic approach to patient care. Participates in Neighborhood Health peer review program. Participates on Health Center committees as appointed by Chief Medical Officer Attends regular staff meeting and trainings as required by Neighborhood Health OTHER DUTIES: Assist with developing, coordinating and recommending changes for the improvement of workflow in the program or section area. Assists with developing and recommending changes to improve quality of patient care. May be assigned to various project lead roles to advance the development of the department and support ad hoc needs. Able to work under minimal supervision. Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances. QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: Graduate of an accredited Nurse Practitioner Program Current Advanced Practice Registered Nurse (APRN) Licensure in Virginia Current Nurse Practitioner certification in Adult or Family Practice Current provider card in Basic Life Support (BLS) 1 or more years' experience as a Nurse Practitioner Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base. Experience with information technology, electronic health records, medical records, culturally diverse populations and care of underserved populations. Bilingual in English/Spanish very strongly preferred.

Job Description AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS Healthcare Foundation is the place for you! Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them. AHF's core values are: Patient-Centered Value Employees Respect for Diversity Nimble Fight for What's Right Please review our Advocacy page for the latest news on how AHF is Fighting for What's Right! Advocacy News. Benefits at AHF AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health. Responsibilities A Practice Manager (PM) contributes to AHF by providing strategic leadership and oversight at their healthcare center. They actively co-lead cross-functional teams alongside the Medical Director and Nurse Manager, ensuring effective management of day-to-day operations, employee engagement, and patient satisfaction initiatives. This dedication guarantees the seamless delivery of care in alignment with AHF's objectives of retention and census growth. The PM's leadership extends across patient growth and retention, client experience, and operational performance. The PM also serves as the primary financial performance manager in collaboration with AHF's revenue cycle team. In addition to these responsibilities, the Practice Manager plays a crucial role in policy development, process improvement, and cultivating relationships with service providers enhancing the overall healthcare experience for AHF's clients. A PM enhances the reputation of AHF by serving as a dedicated patient advocate committed to removing obstacles to care. Collaborating closely with the Medical Director and Nurse Manager, the Practice Manager ensures the healthcare center operates seamlessly by championing a patient-centric approach and actively fostering a supportive environment for both the healthcare team and the patients. You will be a passionate advocate for our top initiatives. To be successful as a PM it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The PM will work as a part of a close-knit team to go above and beyond to meet the needs of our patients and elevate AHF's reputation as a leader in comprehensive and compassionate healthcare. Qualifications We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

PRIMARY FUNCTIONS: Primary role is to assist the pharmacist to ensure the smooth operation of dispensing 340B, PAP, and NSC medications to Neighborhood Health patients at the Casey Clinic Contract Pharmacy. Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health. DUTIES/ RESPONSIBILITIES: ( Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job). Assist the pharmacist fill prescriptions and dispensing exact drug dosages accurately in a high-paced environment. Maintain computerized patient profiles, input new prescriptions accurately, and confirm prescription orders are valid. Ensuring proper maintenance of pharmacy inventory control by "pulling" expired drugs; performing daily orders from a local distributor; verifying the accuracy of medication deliveries; storing medications in proper locations once they arrive. Communicating daily with doctors and clinical staff for medication refills and about order clarification issues via the electronic medical record. Help with timely fulfillment of all prescription orders and friendly customer service interaction with customers in person and over the phone. Performs basic functions of requesting refills from Novascripts and other patient assistance programs as needed. Undertake administrative tasks (e.g., record-keeping, prescription filing, document storage) as assigned. Comply with all security measures, quality standards, and all applicable pharmacy laws and regulations. OTHER DUTIES: Ability to work independently from general instructions when assigned tasks and able to work efficiently with the rest of the team to help pharmacists in the day-to-day operations of the pharmacy. Ability to communicate clearly and concisely both orally and in writing. Make mathematical calculations accurately. Recognize and maintain the confidentiality of work materials. Interpret services and pharmacy regulations to patients and families so must be able to communicate clearly, effectively, and succinctly. Self-motivated and flexible to daily patient schedule and/or clinic needs. Deal with the public and staff, both in person and over the telephone, in a tactful and professional manner. Assist with developing, coordinating, and recommending changes for the improvement of workflow in the program or section area. May be assigned to various project lead roles to advance the development of the department and support ad hoc needs. Able to work in a team-based environment with oversight from the pharmacist. Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances. Position Title: Pharmacy Technician QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: Valid Pharmacy Technician License in the state of Virginia is required. 1-2 years of experience as a Pharmacy Technician or recommendation from a pharmacy training program instructor. Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base. Experience with information technology, electronic health records, and medical records or candidate that is computer savvy or comfortable working with various software programs and operating a computer preferred. Prefer candidate who is familiar with culturally diverse populations and cares for underserved populations. Seeking candidate fluent in Spanish. Knowledge of patient assistance programs and the pharmacy connection online software beneficial. Candidate familiar with common drug names and their functions would be ideal. American Heart Association Basic Life Support (BLS) certificate is required.

PRIMARY FUNCTIONS: Neighborhood Health is a community health center with multiple clinics in Northern Virginia that provides services to a predominately low-income and underserved patient populations. Our mission is to improve health and advance health equity in Alexandria, Arlington, and Fairfax by providing access to high quality primary care regardless of ability to pay. The Pharmacist in Charge will assure the availability, quality, continuity, and appropriateness of pharmacy services for our patient population; assure the management of Neighborhood Health pharmacy activities within a pharmacy in accordance with the laws of the Commonwealth of Virginia, Board of Pharmacy regulations, and the Drug Control Act. All Neighborhood Health Pharmacy staff will abide by the standards of accreditation in Mail Order Pharmacy and Specialty Pharmacy. DUTIES/ RESPONSIBILITIES: ( Essential Functions: Duties and responsibilities noted with bullets are the essential functions of the job). Must be willing to assume the duties of Pharmacist In Charge. Provides professional pharmacy services as appropriate and pharmaceutical consultation to staff physician and nurses regarding appropriate therapeutic selection. Verify that every pharmacist working at your pharmacy holds a current license to practice pharmacy. Verify that every pharmacy technician working at your pharmacy holds a current registration, or that there is documentation on site showing enrollment in a Board approved training program for not more than 9 months. Be responsible for ensuring that the practice of pharmacy is in overall compliance with laws and regulations. Assists in supervision of all pharmacy activities and maintains records as specified by the Drug Control Act. Provide safeguards against diversion of all controlled substances and drugs. Ensure the annual inventory of all drugs in Schedules II, III, IV, and V, to include any expired drugs in Schedules II-V, is performed. Ensure the pharmacy complies each month with the perpetual inventory requirement of Schedule II drugs found in Regulation 18VAC110-20-240. Notify the Board of any theft or unusual losses of drugs as soon as discovered. Ensure all security measures are in compliance and operational. Maintains and uses up-to-date patient drug profiles. Assists in maintaining an up-to-date formulary; uses the formulary to dispense the proper generic or brand-name drug as prescribed by Neighborhood Health provider staff. Assists in selection and control of all pharmacy drug stocks and supplies and maintains inventory. Assists in the administration of pharmacy audit procedures. Maintain pharmacy license in good standing. Performs necessary compounding, using appropriate supplies, equipment, and ingredients. Assists in development of appropriate clinical pharmacy goals and objectives. Provides patient medication counseling and education through the proper use of labels, accessory labels, and personal contact. Ability to supervise and coordinate the activities of staff of pharmacists and support staff. Provide pharmacy technician Board approved training program. Foster a work environment that reflects teamwork. Core Competencies: Mission Ownership-Demonstrates understanding and support of the mission, vision, values, and beliefs Neighborhood Health Interpersonal Skills--To be a Leader who demonstrates the skills of active listening and openly accepts criticism. Productively engages and resolves interpersonal conflict. Holds others accountable and engages people positively. Demonstrates an ability to negotiate goals and strategies as a staff member working with other staff, vendors, and the public. Maintain discretion and confidentiality, upholding public loyalty to fellow staff and the mission of Neighborhood Health. Organizational Skills-Organizes tasks in a professional, timely manner and maintains a neat and professional work area. Takes personal ownership of all site properties and endeavors to keep them neat and professional. Keeps office/practice manager and supervisor informed of schedule issues which create workflow issues. Communicates clearly and concisely both orally and in writing. Demonstrates competence in performing essential job functions. Makes mathematical calculations accurately. Recognizes and maintains confidentiality of work materials. Interprets services and policies to patients and families. Deals with the public and staff, in all forms of communication, in tactful and professional manner. Able to prepare and maintain special internal and external reports as requested by Supervisor and/or Department Head. A desire to interact with clinical staff in promoting a clinical pharmacy program. Assist with developing, coordinating and recommending changes for the improvement of workflow in the program or section area. May be assigned to various project lead roles to advance the development of the department and support ad hoc needs. Able to work under minimal supervision. Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances. QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: Graduation from an accredited Pharmacy School with a Bachelor of Science in Pharmacy or PharmD. Licensed to practice pharmacy in the Commonwealth of Virginia. Pharmacist license must be free of restrictions to bill Medicaid and Medicare. Five years of experience in ambulatory care pharmacy including more than one year of experience in a supervisory capacity; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Thorough knowledge of the principles, practices, and procedures of a pharmacy. Excellent interpersonal communication skills and the ability to work effectively with a diverse work force and client base. Experience with information technology, electronic health records, medical records, culturally diverse populations, and care of underserved populations. Experience with database maintenance and reporting. Knowledge of local health care environment. Fluency in Spanish a plus. Knowledge of 340B Program and Patient Assistance Programs a plus. Experience or specialty in HIV population highly desired.