Operations Specialist-US
Phoenix, AZ jobs
TSI US Operations Specialist
I. Role Basics
Employment Type: Full-Time
Working Location:Pheonix Region, US (Desired Location)
Reports To: Senior Director, Regional Operations, North America
Salary Range: $ 60,000-80,000 USD (DOE)
II. Key Responsibilities:
Supply Chain & Inventory Management
Daily operations for core business systems, including SAP (Order Management), WMS (Warehouse Management System for inventory tracking), and FTZ (Free Trade Zone for import/export), ensuring seamless system functionality to support end-to-end supply chain workflows.
Procurement of raw materials, packaging supplies, and ingredients from both international and domestic suppliers-manage vendor relationships and ensure procurement processes align with company compliance standards and cost-efficiency goals.
Conduct daily monitoring of inventory levels and lead times: proactively identify risks of stockouts or overstocking, and implement corrective actions (e.g., adjusting purchase orders, coordinating expedited shipments) to maintain optimal inventory health.
Collaborate with vendors and suppliers to coordinate on-time deliveries; resolve delivery delays, quality discrepancies, or logistical issues promptly to minimize disruptions to production and order fulfillment.
Perform daily inventory reconciliation with TSI's third-party facilities (ACB, InnoPack WCS, SLC) for raw materials and packaging components-validate inventory counts, investigate data inconsistencies, and ensure alignment between system records and physical stock.
Identify inefficiencies and bottlenecks in supply chain and inventory processes; contribute to process improvement initiatives (e.g., streamlining stock checks, optimizing order placement workflows) to enhance operational productivity and reduce waste.
Cross-Functional Collaboration
Work closely with TSI's Business Development, Operations, and Project Management Teams to align critical priorities including order fulfillment timelines, customer service standards, and project-specific requirements-to drive consistent customer satisfaction and retention.
Provide dedicated support for Cross Border products including coordinating product sourcing, tracking shipment statuses, and communicating updates to stakeholders to ensure project milestones are met.
Prepare and distribute daily/weekly reports to Line Manager and Project Manager (Project Management Team): summarize key performance metrics and highlight progress against goals, and flag pending issues or resource needs.
Required Qualifications
5-8ys experience working with enterprise systems: SAP, FTZ, or WMS (Warehouse Management System).
Background in import/export operations-familiarity with customs regulations, international shipping workflows, and import/export documentation (e.g., commercial invoices, packing lists).
Exceptional attention to detail-ability to review complex data, process documentation, and system entries with precision to prevent errors that impact supply chain performance.
Strong resourcefulness and time management: prioritize competing tasks, allocate resources strategically, and deliver high-quality work within tight deadlines.
Outstanding verbal and written communication skills: collaborate effectively with cross-functional teams, vendors, and stakeholders;
Process-oriented mindset: understand the purpose and interdependencies of business workflows, identify risks of process deviations, and assess their potential impact on operations or customer outcomes.
Who We Are
Since 1996, TSI has been dedicated to improving health, lifestyle, and longevity for people everywhere. From humble beginnings as Ingredients supplier, we've grown into a global total solution partners with Innovative and optimized Ingredients, Contract Manufacturing for finish Dosage, and Tailored Script - all driven by science, discovery, and innovation.
👉Watch our videos on YouTube Working at TSI and TSI Culture and see how you can help us shape the future of global health.
Deposit Operations Associate
Cincinnati, OH jobs
Since founded in 1904, Union Savings Bank has been serving the local community by promoting responsible home ownership through prudent lending. We are headquartered in Cincinnati, Ohio, where we began, and currently operate 38 full-service branches and lending offices in Ohio, Indiana, Kentucky, and Pennsylvania. Union Savings Bank is an Equal Opportunity Employer.
Purpose of the role
Union Savings Bank is seeking a reliable and motivated Deposit Operations Associate to support essential functions within the Accounting & Finance team. This role is ideal for individuals who bring a strong attention to detail, a team-first attitude, and a desire to grow their career in banking operations. The Deposit Operations Associate plays a vital role in wire processing, deposit account support, internal service, and cross-functional coordination.
Essential Duties and Responsibilities
Wires
Manage daily wire initiations, including branch, escrow, construction, liquidity, and internal transfers
Review outgoing wires for completeness and accuracy before submission
Collaborate with internal stakeholders to ensure timely processing and documentation
Maintain records and reconcile daily wire activity within the general ledger
Operational Support
Process customer address changes and manage return mail workflows
Maintain accurate deposit records and follow up directly with customers when needed
Assist with journal entry reviews and support the monthly and year-end close process
Customer Service
Assist the deposit operations phone team by fielding inquiries related to online banking or account maintenance
Respond promptly and professionally to both internal and external requests
Help ensure every customer interaction is handled with accuracy, clarity, and respect
Team Engagement
Contribute to a culture of shared accountability and mutual support within the team
Remain open to coaching, process updates, and continuous improvement
Take initiative in managing time, completing tasks, and solving problems
Collaborate cross-functionally to streamline workflows and enhance service delivery
Values
Foster and model the values of the Bank in all activities, with a high value placed on building relationships, engagement and collaboration, with internal stakeholders as well as those in the communities served.
Education and Experience
High school diploma required
Prior experience in banking operations, accounting, or administrative processing a plus
Job competencies
Responsibility & Follow-Through: Takes ownership of assigned tasks and ensures accuracy and timeliness
Detail-Oriented: Understands the importance of precision in banking processes, documentation, and recordkeeping
Service-Minded: Focuses on being helpful, responsive, and clear in all interactions
Collaborative: Works well with teammates and communicates effectively across functions
Adaptable: Embraces change and is willing to improve processes and learn new systems
Accountable: Owns outcomes and handles mistakes constructively and professionally
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.
Union Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Information Technology Operations Specialist
Las Vegas, NV jobs
Source One Technical Solutions is seeking a highly motivated and detail-oriented IT Operations Specialist. In this role, you'll be instrumental in capturing, analyzing, and documenting key operational workflows and dependencies.
IT Operations Specialist
An Autonomous Mobility Company
Location: Las Vegas, NV, United States
Expected pay amount
49.00 - 54.00 USD Per Hour
Schedule: Onsite - Multiple shifts/schedules available
Assignment length: Ongoing W2 Contract
This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.
Job description:
This role is based in the Spring Valley area, Southwest Las Vegas, NV, and offers one of the following schedules:
Monday-Friday 10:00AM-6:30PM
Wednesday-Sunday 5:30PM-2:00AM
Sunday-Thursday 10:00AM-6:30PM
Tuesday-Saturday 10:00AM-6:30PM
As an IT Operations Specialist, you'll:
Shadow multiple operations team members to observe day-to-day workflows and system interactions.
Document processes, dependencies, bottlenecks, and pain points in current technical operations.
Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows.
Assist in developing process improvement recommendations and operational documentation.
Provide technical feedback and support where appropriate, aligning with operational goals.
Communicate findings effectively to both technical and non-technical stakeholders.
Requirements:
Prior experience in at least two of the following technical domains:
Real-time technical operations
Advanced TCP/IP networking
Cellular networks
AWS cloud computing
Kubernetes
Windows workstation support
Strong analytical and documentation skills
Excellent communication and interpersonal skills
Ability to work independently and collaboratively in an on-site, high-security environment
Preferred qualifications:
Experience in an operations center, NOC/SOC, or similar real-time support setting
Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation
Experience interacting with DevOps or infrastructure teams in a production environment
5+ years of experience in at least two of the technical domains listed above
Work Environment:
This position is onsite at a secure facility in the Spring Valley area of Southwest Las Vegas
Must be able to pass background screening and comply with facility access requirements
Benefits:
Pre-tax commuter benefits
Employer Subsidized healthcare benefits
Flexible Spending Account for healthcare-related costs
Short- and long-term disability and life insurance
401k package
Commitment: This is a full-time, ongoing contract position . It will be onsite and available to candidates who are local to the Spring Valley area, Southwest Las Vegas, NV area.
This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.
Marketing Operations Intern
Los Angeles, CA jobs
Position: Marketing Operation Intern - Specializing in Language (Chinese-Japanese-English) & Product Analysis
About the Role:
We are seeking a passionate and dedicated Language and Product Analysis Intern to join our team onsite (5 days a week) in Los Angeles. This role combines translation duties with product analysis, focusing on the gaming industry and the vibrant worlds of Japanese and U.S. anime/manga. This is an exciting opportunity if you love gaming and anime, are familiar with industry-specific vocabulary, and want to leverage your language skills and data expertise.
Main Responsibilities:
Translate content between Chinese, Japanese, and English, with emphasis on gaming, anime, and manga topics.
Utilize data analysis tools to collect, process, and visualize data for insights
Analyze trends and preferences within the gaming and anime communities
Support content localization and cultural adaptation projects
Collaborate with team members on projects related to entertainment and pop culture
Qualifications:
Fluent in Chinese, Japanese, and English (reading, writing, speaking)
Genuine passion for gaming, anime, and animation
Familiarity with industry-specific terminology in gaming and anime/manga
Experience with Game/Animation/Entertainment-related is preferred
Experience with data analysis tools (e.g., Excel, SQL, or other relevant software) is preferred
Enthusiastic, detail-oriented, proactive, and able to work independently
Based in Los Angeles, work onsite 5 days a week.
What We Offer:
Practical experience in translation and data analysis within the entertainment sector
Opportunities to deepen your understanding of gaming and anime markets
A dynamic, collaborative, and energetic work environment
Potential pathways for career growth in entertainment, localization, or data sciences
Join us if you're passionate about games and anime and eager to apply your language skills and data expertise to impactful projects!
The expected base pay range for this position in the state(s) listed above is $23.66 to $40.39 per hour. Actual pay is based on market location and may vary depending on job-related knowledge, skills, actual location of work, and experience.
This position will be eligible for 1 hour of paid sick leave for every 30 hours worked and up to 13 paid holidays throughout the calendar year. Subject to the terms and conditions of the applicable plans then in effect, full-time interns are also eligible to enroll in the Company-sponsored medical plan.
Operations Coordinator
San Diego, CA jobs
The Operations Coordinator plays a key part in the daily and weekly administrative functions for the Company process. Each Operations Coordinator will work with their assigned operational leaders, recruiters, sales representatives, and field associates. In this role the Operations Coordinator will ensure the smooth operation of the branch and daily recruiting and business operations. They are the liaison between the field (sales & recruiting) and the back office (finance & risk).
Key Accountabilities
Answer and direct inbound calls to the appropriate departments or personnel, ensuring timely and accurate handling of all inquiries.
Timely, accurately, and compliantly send, review, approve and process new hire onboarding paperwork, including offer letters, Direct Deposit information, and completing the I-9 and e-verify. The Delivery Support Associate must demonstrate a high degree of service orientation, focused on actively working to onboard new employees in a manner that positively represents the company and makes the new employee feel important and welcome.
Process necessary background checks and drug tests required for jobs.
Collect save, and process weekly timecard entry and approval process, including expenses, per diem, and sick time as needed for payout every Friday.
Work in close communication with operational leaders, Recruiters, HR, Payroll, and Billing departments in addition to field associates.
Provide timecard and billing adjustment as needed to ensure proper payout and invoicing.
First point of contact for trouble shooting any onboarding and payroll issues.
Work with each recruiting team on ensuring job boards are up to date.
Assist recruiters with tracking candidates in VMS exchanges as well as tracking employee certifications to ensure they are active.
Assist with ordering, scheduling, and administering required employee remote and onsite training during the onboarding process.
Contribute to front of the office duties as needed per office.
Other duties as assigned.
Minimum Experience Requirements
High School Diploma: Possess a high school diploma or equivalent qualification; additional education may satisfy work experience qualifications.
Prefer experience with human resources processes, employee onboarding, and/or payroll process experience.
Previous experience with delivering exceptional customer service.
Ability to work independently
Exceptional verbal and written communication skills, enabling effective communication with clients, candidates, and internal team members. Ability to clearly articulate job, employment, and payroll information.
Judgment and decision-making ability.
Strong customer service/client relations skills.
Organizational and multi-tasking skills.
Communication skills (oral and written).
Ability to handle stress successfully.
Proficiency in using Bullhorn (Preferred), Microsoft applications, and other computer-based applications.
Analytical Skills: Ability to evaluate complex situations, proactively identify issues that may adversely impact the company's delivery and payroll processes and implement timely and effective solutions to problems.
Able to initiate and embrace change.
Time management skills (ability to multi-task).
Interpersonal skills.
Event Services Specialist
Green Bay, WI jobs
Discover Green Bay is looking for a warm, organized, energetic team member to help us welcome visitors and showcase everything Greater Green Bay has to offer. Our Event Services Specialist stays plugged in as the heartbeat of hospitality in our community. Build and maintain relationships with local business owners and decision makers. Help match event needs with the incredible restaurants, venues, attractions, and service providers that make Greater Green Bay a showcase destination. Coordinate details, prepare materials, create unique gift baskets, schedule logistics, and ensure every individual group feels genuinely welcomed. Your work will shape how visitors experience Greater Green Bay.
This flexible, part-time position (about 16 hours per week) is perfect for someone who loves details, communication, and creating memorable moments. You'll join a fun, supportive team and take pride in bringing events to life with professionalism, creativity, and heart.
If you're ready to help make unforgettable experiences happen, we'd love to meet you.
GENERAL SUMMARY:
The Event Services Specialist provides exceptional support to conventions, meetings, and sports events that bring visitors to the Greater Green Bay area. This part-time role focuses on delivering outstanding service to event planners and guests while showcasing everything Greater Green Bay has to offer as a premier meeting destination.
The Specialist coordinates event logistics, communicates with planners and local partners, and ensures that each group enjoys a seamless and welcoming experience. Through professionalism, attention to detail, and genuine enthusiasm for the region, this position helps reinforce Discover Green Bay's reputation for excellence.
RESPONSIBILITIES: ESSENTIAL JOB FUNCTIONS:
Serve as the primary point of contact for assigned conventions, meetings, and sports events after booking, providing responsive, professional, and proactive support to planners and attendees.
Serve as liaison between confirmed meeting, convention, and sports event planners and local hospitality partners to ensure service needs are met efficiently.
Promote Greater Green Bay's hospitality community by connecting event organizers with local venues, attractions, restaurants, and service providers that enhance their group's experience.
Collaborate with the Sales team to develop and implement service plans that align with each event's goals, including timelines, communications, and follow-up.
Prepare and coordinate event materials, such as name badges, welcome packets, delegate kits, signage, and destination information.
Assist event planners with program enhancements such as transportation, identifying local speakers, entertainment, spouse programs, tours, special activities, and signature experiences; coordinate welcome addresses and on-site registration logistics to ensure a smooth and engaging start to each event.
Work closely with the Director of Partnerships to assemble and deliver donation baskets or welcome gifts that highlight Greater Green Bay's local products, attractions, and hospitality partners.
Represent Discover Green Bay at events by providing on-site assistance-including registration or hospitality desk coverage-and ensuring guests receive a warm and knowledgeable welcome to the community.
Recruits, engages, and schedules volunteers for conventions, meetings, and sports events, ensuring they represent the Discover Green Bay's values and deliver a welcoming, professional, well-prepared, exceptional experience for all guests.
Maintain a strong understanding of the destination's amenities, attractions, and hospitality offerings to confidently promote Greater Green Bay to visiting groups and partners.
Support repeat business and client satisfaction efforts by documenting post-event feedback, updating CRM records (Simpleview), and assisting with follow-up communications.
Collaborate with internal departments to ensure consistent messaging and quality across all visitor-facing materials and experiences.
Maintain all necessary records and reports including entertainment databases through the organization's chosen CRM system.
Demonstrates the DGB's mission, vision, and values by consistently providing warm, authentic, and service-oriented experiences that reflect the spirit of Greater Green Bay. Acts as an ambassador of the community, fostering collaboration, inclusion, and pride among visitors, partners, and colleagues.
Performs all other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
1. Demonstrated ability to provide professional, proactive support to clients and partners in the meetings and hospitality industries.
2. Strong written and verbal communication; able to represent the community positively with planners, vendors, and the public.
3. Ability to manage multiple servicing projects, track timelines, and meet deadlines in a part-time schedule.
4. Demonstrates empathy, active listening, and situational awareness when working with planners, partners, and teammates; effectively manages stress, maintains professionalism, and builds trust-based relationships that reflect the Discover Green Bay's culture of hospitality and respect.
5. Well-versed in Microsoft Office Suite and CRM software as well as demonstrated expertise in database management and CRM systems.
6. Flexible and collaborative; able to work independently, anticipate needs, and problem-solve in a fast-paced environment.
7. Enthusiasm for Greater Green Bay and its tourism assets; commitment to sharing destination knowledge with visitors and partners.
EQUIPMENT TO BE USED:
Hardware and software chosen by the organization including Microsoft Office, Simpleview, Google Docs, etc.
Audio/Visual equipment such as projectors and other presentation/speaker related equipment.
Trade show booths, displays and equipment associated with trade shows.
Must be able to operate a motor vehicle and have a valid driver's license.
TYPICAL PHYSICAL DEMANDS:
Frequent mobility and/or sitting required for extended periods of time. Requires eye-hand coordination and manual dexterity to operate keyboard and other standard office equipment. Eyesight correctable to 20/20 to read communications, reports and computer terminals. Requires hearing within normal range when communicating with company personnel or clients in person or via the telephone. Must have a valid driver's license in order to perform outside convention sales calls. Requires occasional lifting to 50 pounds. May require some irregular work hours.
WORK ENVIRONMENT:
1. Normal office environment with little exposure to excessive noise, dust, temperature, and the like.
2. Regular local travel to partner facilities and event venues.
3. Position is part-time (averaging approximately 16 hours per week) based upon the needs of the organization and the event calendar.
Cybersecurity GRC Specialist
Irvine, CA jobs
Who We Are
Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.
We Take Care of Our People
Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:
Medical, Dental and Vision plans that include no-cost and low-cost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement
What to Expect
The Cybersecurity Governance Manager plays a critical role in the organization's second line of defense, ensuring policies, governance frameworks, and regulatory adherence in cybersecurity governance, risk and compliance across the organization. This role establishes oversight mechanisms, monitors compliance with industry regulations, and ensures access-related risks are effectively managed. In addition, this role ensures governance and compliance strategies are aligned with business objectives and security standards.
What You Will Do
1. Cybersecurity Governance and Risk Management
Manage, maintain and enforce security policies, standards and guidelines related to Cybersecurity governance processes.
Develop, implement, maintain and execute a Cybersecurity Risk Register, Policy Risk Exception Process, and Procedures.
Conduct risk assessments and impact analyses to identify risks, manage remediations, to ensure compliance across business systems, IT Infrastructure, and network operating environments.
2. Cybersecurity Risk Assessment
Perform Global Integrated Security Framework (GSIF) assessments, monitor and ensure remediations are following GSIF ISO 27001 standards across cross-functional departments.
Collaborate with Cybersecurity Risk Management, Cybersecurity Engineering Operations, and IT to ensure security best practices are integrated within each project and system deployment.
Cybersecurity Governance and Risk Reporting
Develop metrics and reporting for senior management and stakeholders that identify security risks and provide actionable insights to address gaps.
Develop and maintain the governance mechanisms and automation tools track the Risk Register, and compliance status across the organization.
Develop and maintain dashboards and regular reporting to manage management performance metrics, risk metrics.
Qualifications
What You Will Bring
Minimum 5-7 years progressive experience in cybersecurity governance, risk management, or compliance within financial services with a deep understanding of the IT systems.
Bachelor's degree in Cybersecurity, Information Security, Risk Management or a related field
Master's degree a plus.
Certifications such as CISSP, CISM, CRISC, CGEIT, CISA, and ITIL are highly desirable.
Working knowledge of Cybersecurity risk management frameworks, Governance, Risk, and Compliance process, IT general controls (e.g. asset classification, risk assessments, vulnerability and threat analysis, risk treatment, audit controls and remediation, vendor risk management, and IT risk management & reporting).
Working knowledge of Information Security & Risk Frameworks including ISO 27001/2, ISO 31000:2009, ISO 27005:2008; NIST Special Publications and Methodologies (e.g. SP800-12, 30, 37, 39, 53,150, 161).
Working knowledge of California Consumer Privacy Act (CCPA), Gramm-Leach-Bliley Act (GLBA), NYDFS Cybersecurity Regulation, PCI-DSS, FFIEC, SOX, and other relevant laws and regulations.
Basic understanding of financial regulatory frameworks and cybersecurity best practices.
Ability to communicate complex security concepts to business leaders and technical teams.
Work Environment
Employees in this class are subject to extended periods of sitting, standing and walking, and using a computer. Work is performed in an office environment.
The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”).
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.
Primary Location: United States-California-Irvine
Work Locations: Headquarters 1 3161 Michelson Dr. Ste 1900, Irvine 92612
Job: Information Security
Job Type: Regular
Overtime Status: Exempt
Schedule: Full-time
Minimum Salary: $92,500.00
Maximum Salary: $143,500.00
Project Specialist (focus on Help Desk activities)
Raleigh, NC jobs
Thank you for stopping by to take a look at the Project Specialist (focused on Help Desk tasks) role I posted here on LinkedIN, I appreciate it quite a bit. Allow me to introduce myself a bit before we dive in. My name is Tom Welke. I am Partner & VP here at RSM Solutions Inc. I have been recruiting technical talent for a long long time (did I say long time...yep) and been in the tech sector since the 1990s. The reason I mention this is that I learned, a long time ago in a galaxy far far away, that looking for work is not really all that fun...so, if I can make it easier, less taxing and even - perhaps - a tad entertaining, I will do that. So, in this , you will not see a bot writing it...you will not see the random 30 bullet point list of a zillion 'gotta haves'. Instead, just a real live human sharing what this client really needs. So, I hope you enjoy it... Here we go....
As with just about every role I work on, social fit is just about as important as technical fit. I know this particular client very well. The hiring manager is one of my closest friends and we have been buds for many many years. The hiring manager for this role is very focused on EQ for this role. So, here are some of those 'soft skills' characteristics we are seeking:
This is an organization where you will never hear someone say 'this is not my job'. Everyone really does work together here. So, if you are the kind of person that likes to jump in and help, even though it might not be in the 'official' job description, you are the right kind of person for this role.
Sometimes, we all come across 'that guy'...we all know 'that guy'. The one who thinks that they are the smartest person in the room, has an ego the size of Montana, and - while incredibly smart - is a pain to work with. We are not seeking 'that guy'. Rather, we are seeking someone who knows what they are doing, likes to share their knowledge, and likes to learn.
This role is permanent and fully benefitted.
It is being done onsite in Raleigh North Carolina (we are really only seeking candidates local to Raleigh or are within driving distance to Raleigh).
I can only work with US Citizens or Green Card Holders for this role. Unfortunately, I cannot work with H1, OPT, EAD, F1, H4, or STEM Visa Holders for this role. So, in other words, if you are not a US Citizen or Green Card Holder, I wont be able to work with you.
Hours for this role will be from 9am to 6pm
Here is what you will be doing.
This role is part Project Coordination and Part Tier 1 Help Desk. From a Project Coordination standpoint, you will be working with this client with regards to tracking milestones and tracking billing, primarily for telecom expenditures. From a Help Desk standpoint, you will be - primarilly - a Tier 1 1/2 support individual. The user group total is roughly 600 people. There are 13 other people in IT for this firm and 2 other Help Desk people (you would be the 3rd member of this team). You will be working, primarily, with cell phone support and solid help desk / break fix issues with laptops and so on. So, if you have SOTI experience, that would be great...but that SOTI experience isn't monumentally critical to have.
Here are some of the main responsibilities:
Troubleshoot and resolve complex technical problems independently or in collaboration with senior staff.
Escalate unresolved issues appropriately and follow through to resolution.
Install, modify, and make minor repairs to personal computer hardware and software systems.
Administer mobile device management (MDM) platforms and ensure compliance with company policies.
Track and manage IT assets including laptops, desktops, peripherals, and mobile devices.
Maintain inventory records and assist in lifecycle management of IT equipment.
Support basic network and systems administration tasks, including Active Directory, network shares, and device connectivity.
Install hardware and peripheral components such as monitors, keyboards, printers, and disk drives.
Load appropriate software packages such as operating systems, networking components, and office applications.
Here are the requirements for this one:
Bachelor's degree in IT, business, or related field preferred; equivalent experience accepted.
3+ years of experience in IT support or help desk roles.
That IT Support experience should include Windows OS, Office 365, and networking fundamentals.
Experience with MDM platforms (e.g., Intune, JAMF) and asset tracking tools.
CHB Specialist
Mobile, AL jobs
About the Company
We are the Human Standard in Global Logistics. Founded in 1999, with a singular idea: to bring integrity and honor to the freight forwarding market. Today, we are a leader in global logistics and got here because we have stayed true to our core values.
About the Role
The CHB Coordinator handles and arranges the customs clearance in all USA ports for all inbound goods for various import customers. The ideal candidate will be able to handle logistics flow from origin to final delivery to ensure maximum efficiency. This position requires working knowledge of customs regulations and compliance documentation. To succeed in this role, you should have organizational skills, attention to detail, and effective communication abilities. A customer-focused approach is an essential job function.
Responsibilities
Proficient in using import management software or systems.
Provide import estimates and information regarding entries into the United States (via air, ocean, and truck).
Provide customer service to internal departments and overseas affiliates/clients.
Communications with customers, US Customs, PGA, truckers, steamship lines, airlines, freight forwarders, reading and answering all emails and phone calls or any other entity/request pertaining to the entry that may arise.
File ISFs on a daily basis as received.
Classify all entries, resolve customs problems, and Data entry.
Ability to navigate through the various ocean carrier websites to track and trace shipments.
Handle all post-entry amendments and internal audits of all entries that have been entered.
Assist the CHB manager with projects as requested.
Maintain communication with all customers ensuring all needs are covered.
Other duties as assigned.
Qualifications
Ocean import/export experience required.
Education: High school diploma required; associate or bachelor's degree in international business, logistics, or a related field is preferred.
Experience: 1-3 years in customs brokerage, freight forwarding, or international logistics.
Required Skills
Organizational skills.
Attention to detail.
Effective communication abilities.
Customer-focused approach.
Preferred Skills
Experience with import management software.
Knowledge of customs regulations and compliance documentation.
Pay range and compensation package
Company-paid benefits available:
Dental insurance
Short-term and long-term disability
50,000 Group Term Life insurance policy
(7) Paid holidays and (15) days PTO per calendar year
401(k) Retirement plan with employer matching. Employees are 100% vested at enrollment.
Additional Benefits available for purchase:
Blue Cross Blue Shield plan for employee and dependents
Vision insurance
Critical illness
Accident
Additional voluntary term life insurance.
CHB Specialist
Savannah, GA jobs
About the Company
We are the Human Standard in Global Logistics. Founded in 1999, with a singular idea: to bring integrity and honor to the freight forwarding market. Today, we are a leader in global logistics and got here because we have stayed true to our core values.
About the Role
The CHB Coordinator handles and arranges the customs clearance in all USA ports for all inbound goods for various import customers. The ideal candidate will be able to handle logistics flow from origin to final delivery to ensure maximum efficiency. This position requires working knowledge of customs regulations and compliance documentation. To succeed in this role, you should have organizational skills, attention to detail, and effective communication abilities. A customer-focused approach is an essential job function.
Responsibilities
Proficient in using import management software or systems.
Provide import estimates and information regarding entries into the United States (via air, ocean, and truck).
Provide customer service to internal departments and overseas affiliates/clients.
Communications with customers, US Customs, PGA, truckers, steamship lines, airlines, freight forwarders, reading and answering all emails and phone calls or any other entity/request pertaining to the entry that may arise.
File ISFs on a daily basis as received.
Classify all entries, resolve customs problems, and Data entry.
Ability to navigate through the various ocean carrier websites to track and trace shipments.
Handle all post-entry amendments and internal audits of all entries that have been entered.
Assist the CHB manager with projects as requested.
Maintain communication with all customers ensuring all needs are covered.
Other duties as assigned.
Qualifications
Ocean import/export experience required.
Education: High school diploma required; associate or bachelor's degree in international business, logistics, or a related field is preferred.
Experience: 1-3 years in customs brokerage, freight forwarding, or international logistics.
Required Skills
Organizational skills.
Attention to detail.
Effective communication abilities.
Customer-focused approach.
Preferred Skills
Experience with import management software.
Knowledge of customs regulations and compliance documentation.
Pay range and compensation package
Company-paid benefits available:
Dental insurance
Short-term and long-term disability
50,000 Group Term Life insurance policy
(7) Paid holidays and (15) days PTO per calendar year
401(k) Retirement plan with employer matching. Employees are 100% vested at enrollment.
Additional Benefits available for purchase:
Blue Cross Blue Shield plan for employee and dependents
Vision insurance
Critical illness
Accident
Additional voluntary term life insurance.
CHB Specialist
Mount Pleasant, SC jobs
About the Company
We are the Human Standard in Global Logistics. Founded in 1999, with a singular idea: to bring integrity and honor to the freight forwarding market. Today, we are a leader in global logistics and got here because we have stayed true to our core values.
About the Role
The CHB Coordinator handles and arranges the customs clearance in all USA ports for all inbound goods for various import customers. The ideal candidate will be able to handle logistics flow from origin to final delivery to ensure maximum efficiency. This position requires working knowledge of customs regulations and compliance documentation. To succeed in this role, you should have organizational skills, attention to detail, and effective communication abilities. A customer-focused approach is an essential job function.
Responsibilities
Proficient in using import management software or systems.
Provide import estimates and information regarding entries into the United States (via air, ocean, and truck).
Provide customer service to internal departments and overseas affiliates/clients.
Communications with customers, US Customs, PGA, truckers, steamship lines, airlines, freight forwarders, reading and answering all emails and phone calls or any other entity/request pertaining to the entry that may arise.
File ISFs on a daily basis as received.
Classify all entries, resolve customs problems, and Data entry.
Ability to navigate through the various ocean carrier websites to track and trace shipments.
Handle all post-entry amendments and internal audits of all entries that have been entered.
Assist the CHB manager with projects as requested.
Maintain communication with all customers ensuring all needs are covered.
Other duties as assigned.
Qualifications
Ocean import/export experience required.
Education: High school diploma required; associate or bachelor's degree in international business, logistics, or a related field is preferred.
Experience: 1-3 years in customs brokerage, freight forwarding, or international logistics.
Required Skills
Organizational skills.
Attention to detail.
Effective communication abilities.
Customer-focused approach.
Preferred Skills
Experience with import management software.
Knowledge of customs regulations and compliance documentation.
Pay range and compensation package
Company-paid benefits available:
Dental insurance
Short-term and long-term disability
50,000 Group Term Life insurance policy
(7) Paid holidays and (15) days PTO per calendar year
401(k) Retirement plan with employer matching. Employees are 100% vested at enrollment.
Additional Benefits available for purchase:
Blue Cross Blue Shield plan for employee and dependents
Vision insurance
Critical illness
Accident
Additional voluntary term life insurance.
Escrow Specialist
Cincinnati, OH jobs
Guardian Savings Bank is a large lender in Cincinnati, Northern Kentucky, Lexington and Louisville that puts people first. Our customers are part of a close-knit community and their banking needs are both met and serviced locally. Everything from opening an account, securing a home loan or getting advice on the best banking options, we're here for you. In a fast-paced world, you can count on Guardian Savings Bank to slow down and give you the attention you deserve. Guardian Savings Bank is looking for an Escrow Specialist to assist our borrowers with everyday tax and insurance needs.
Purpose of the role
The Escrow Specialist is the first line contact with borrowers to resolve complex escrow needs. From taxes, insurance, flood, PMI and beyond, the Escrow Specialist ensures timely payment of all escrowed items and works with borrowers to help them understand escrow needs and concerns.
Essential Duties and Responsibilities
Handle complex calls with customers related to escrow analysis, tax, insurance, PMI and FHA
Assumes a high level of responsibility in resolving escalated research issues related to
customer accounts
Trains new employees and employees from other areas on various insurance, tax and analysis functions
Responds to assessments from QC & compliance departments
Works various monthly reports to ensure customers mortgage payments are adjusted in accordance with RESPA guidelines
Review and document any accounts with payment increases or decreases that fall outside of the Established escrow parameters
Complete monthly exception reports to clear any error that would prevent the annual analysis
Work exception reports from escrow vendors to ensure the timely completion of payment processing for monthly transactions, monitored by FDICIA & Sarbanes Oxley
Prepare wires to outsourced providers of tax and insurance
Review, approve or deny & pay claims for tax provider that result in Guardian charge offs
Work closely with vendors, customers, tax agencies, insurance companies & affiliates on customer services issues relating to escrow processing; make appropriate account adjustments to correct improper escrow line set-up issues
Track & recover advances utilized to clear incorrect escrow payments
Process daily correspondence & send to vendors in overnight transactions
Complete customer requests to add, delete & reanalyze escrow accounts
Clearly explain customer escrow analysis statements; involves detailed mathematical understanding and calculations
Research insurance & tax issues that create overages & shortages on customer accounts
Ensure monthly analysis checks & statements are mailed to customers in accordance with RESPA guidelines
Work w/ customer solutions to ensure accounts coming out of bankruptcy & loan modifications are analyzed correctly
Other duties as assigned
Education/Experience
Education and Experience
High School Diploma required. Additional college credits and/or degrees preferred
Job competencies
1-2 years of prior escrow experience desired
Organized and dependable
Basic mortgage documentation knowledge preferred
Working knowledge of Microsoft products, including Excel, Word, Outlook
Analytical and attention to detail
Ability to problem solve and multi-task
Verbal and Written Communication
Self-Motivated
Team Player
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.
Guardian Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Branch Operations Specialist
Norwalk, OH jobs
A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. The BOS is also responsible for creating an exceptional customer experience through their knowledge of available products and services. The BOS demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.
KEY ACCOUNTABILITIES, RESPONSIBILITIES, AND EXPECTATIONS:
Ensure operational tasks are followed & completed daily by all Branch employees.
Responsible for the retention of operational materials as well as managing audits to ensure operational soundness.
Create an exceptional customer experience daily by processing transactions, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank.
Developing an expansive knowledge of products and services to fulfill customer needs and solve problems daily.
Execute customer requests with speed and accuracy.
Understanding all aspects of consumer lending in daily and weekly activities; building customer trust and managing relationships through the life of the lending process.
Constant, consistent communication internally and externally to provide an outstanding customer experience. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.
Dedication to daily personal growth through active learning, adapting to new procedures and systems, and refining skills to grow the organization, and the team.
Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.
Requirements:
QUALIFICATIONS, KNOWLEDGE AND SKILLS:
Minimum 2 or 3 years' experience in branch banking environment.
Must be knowledgeable in all areas of operations; including customer service, new accounts, and lending.
Excellent oral, written and presentation skills
Detail oriented with the ability to work under deadlines with frequent interruptions.
Associate's Degree preferred.
High School diploma or equivalent required.
PHYSICAL REQUIREMENTS:
Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.
Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
Work involves lifting and moving objects up to 50 lbs.
Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time.
Work involves some travel to attend meetings, training, and so forth.
EOE - Race/Sex/Disability/Veteran
This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
PI286e607c99b5-31181-38354252
Branch Operations Specialist
Spencer, OH jobs
A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. The BOS is also responsible for creating an exceptional customer experience through their knowledge of available products and services. The BOS demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.
KEY ACCOUNTABILITIES, RESPONSIBILITIES, AND EXPECTATIONS:
Ensure operational tasks are followed & completed daily by all Branch employees.
Responsible for the retention of operational materials as well as managing audits to ensure operational soundness.
Create an exceptional customer experience daily by processing transactions, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank.
Developing an expansive knowledge of products and services to fulfill customer needs and solve problems daily.
Execute customer requests with speed and accuracy.
Understanding all aspects of consumer lending in daily and weekly activities; building customer trust and managing relationships through the life of the lending process.
Constant, consistent communication internally and externally to provide an outstanding customer experience. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.
Dedication to daily personal growth through active learning, adapting to new procedures and systems, and refining skills to grow the organization, and the team.
Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.
Requirements:
QUALIFICATIONS, KNOWLEDGE AND SKILLS:
Minimum 2 or 3 years' experience in branch banking environment.
Must be knowledgeable in all areas of operations; including customer service, new accounts, and lending.
Excellent oral, written and presentation skills
Detail oriented with the ability to work under deadlines with frequent interruptions.
Associate's Degree preferred.
High School diploma or equivalent required.
PHYSICAL REQUIREMENTS:
Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.
Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
Work involves lifting and moving objects up to 50 lbs.
Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time.
Work involves some travel to attend meetings, training, and so forth.
EOE - Race/Sex/Disability/Veteran
This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
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Business Management Specialist, Payment Strategist
Wilmington, DE jobs
Hours: 40 Pay Details: $91,000 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Business Management, Strategy & Support
Job Description:
The Business Mgmt Specialist manages a diverse portfolio of business management activities for complex or high risk functional area(s), and implement policies / processes and/or initiatives to meet business management, strategy and governance objectives. Interfaces regularly with management in the delivery of work activities.
Depth & Scope:
* Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
* Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
* Scopes of role may have enterprise impact
* Focuses on short to medium - term issues (e.g. 6-12 months)
* Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
* Oversees and/or independently performs tasks from end to end
Education & Experience:
* Undergraduate degree
* 7+ years relevant experience
Customer Accountabilities:
* Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy
* Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas
* Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas
* Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation
* Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.)
* Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
* Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed
Shareholder Accountabilities:
* Adheres to enterprise frameworks and methodologies that relate to business management activities for own area
* Actively manages relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
* Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where required
* Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
* Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
* Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
* Leads relevant governance meetings or committees and related deliverables / outcomes
* Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues
Employee/Team Accountabilities:
* Provides thought leadership and/or industry knowledge for own area of expertise
* Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
* Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
* Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services
* Participates in knowledge transfer within the team and business units
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyeGRC Business Analysis Specialist (US) Laws, Rules and Regulations
Boston, MA jobs
New York, New York, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Enterprise Enabling Functions
**Job Description:**
**The eGRC Business Analysis Specialist- Laws, Rules, and Regulations** is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.
The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery.
**Depth & Scope:**
+ Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
+ Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
+ Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
+ Work performed under minimal management guidance and supervision
+ Identify and lead problem resolution
+ Supports and may contribute to communication and change management activities
**Education & Experience:**
+ Undergraduate degree
+ 3+ years related experience
**Preferred Qualifications:**
The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB:
+ Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights.Laws, Rules, Regulations Management / Regulatory Change Management
+ Experience working with LRR content vendors
+ Experience establishing a Reg Change Management lifecycle
+ Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability
+ Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology
+ Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's
**Customer Accountabilities:**
+ Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
+ Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
+ Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach
+ Provides recommendations and direction based on the end to end customer experience when making decisions
+ Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business
+ Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed
+ Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
+ Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
+ Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization
+ Identifies and leads problem resolution to ensure customer needs are met
+ Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
+ Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
+ Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
**Shareholder Accountabilities:**
+ Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
+ Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions
+ Identifies scope changes and completes analysis to determine impact to project benefits and risks
+ Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
+ Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state
+ Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met
+ Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
+ Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
+ Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite
+ Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates
+ Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
+ Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
+ Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions
+ Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities
+ Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
+ Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
+ Develops efficient and effective solutions through analytical problem solving
+ Supports implementation/post implementation activities as defined in the project plan
**Employee/Team Accountabilities:**
+ Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
+ Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
+ Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships
+ Engages, enables and leads stakeholders to agreement/consensus on the business requirements
+ Prioritizes and manages work load and capacity to deliver on project milestone dates
+ Participates in regular coaching and performance review sessions, employee surveys and action plans
+ Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
+ Fosters a collaborative team environment by participating in team meetings and reward & recognition programs
+ Supports, mentors and provides guidance to junior level Business Analysts and peers
+ Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
eGRC Business Analysis Specialist (US) Laws, Rules and Regulations
Boston, MA jobs
Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Enterprise Enabling Functions
Job Description:
The eGRC Business Analysis Specialist- Laws, Rules, and Regulations is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.
The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery.
Depth & Scope:
* Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
* Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
* Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
* Work performed under minimal management guidance and supervision
* Identify and lead problem resolution
* Supports and may contribute to communication and change management activities
Education & Experience:
* Undergraduate degree
* 3+ years related experience
Preferred Qualifications:
The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB:
* Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights. Laws, Rules, Regulations Management / Regulatory Change Management
* Experience working with LRR content vendors
* Experience establishing a Reg Change Management lifecycle
* Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability
* Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology
* Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's
Customer Accountabilities:
* Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
* Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
* Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach
* Provides recommendations and direction based on the end to end customer experience when making decisions
* Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business
* Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed
* Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
* Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
* Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization
* Identifies and leads problem resolution to ensure customer needs are met
* Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
* Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
* Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
Shareholder Accountabilities:
* Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
* Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions
* Identifies scope changes and completes analysis to determine impact to project benefits and risks
* Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
* Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state
* Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met
* Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
* Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
* Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite
* Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates
* Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
* Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
* Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions
* Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities
* Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
* Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
* Develops efficient and effective solutions through analytical problem solving
* Supports implementation/post implementation activities as defined in the project plan
Employee/Team Accountabilities:
* Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
* Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
* Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships
* Engages, enables and leads stakeholders to agreement/consensus on the business requirements
* Prioritizes and manages work load and capacity to deliver on project milestone dates
* Participates in regular coaching and performance review sessions, employee surveys and action plans
* Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
* Fosters a collaborative team environment by participating in team meetings and reward & recognition programs
* Supports, mentors and provides guidance to junior level Business Analysts and peers
* Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyeGRC Business Analysis Specialist (US) Laws, Rules and Regulations
Portland, ME jobs
New York, New York, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Enterprise Enabling Functions
**Job Description:**
**The eGRC Business Analysis Specialist- Laws, Rules, and Regulations** is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.
The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery.
**Depth & Scope:**
+ Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
+ Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
+ Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
+ Work performed under minimal management guidance and supervision
+ Identify and lead problem resolution
+ Supports and may contribute to communication and change management activities
**Education & Experience:**
+ Undergraduate degree
+ 3+ years related experience
**Preferred Qualifications:**
The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB:
+ Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights.Laws, Rules, Regulations Management / Regulatory Change Management
+ Experience working with LRR content vendors
+ Experience establishing a Reg Change Management lifecycle
+ Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability
+ Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology
+ Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's
**Customer Accountabilities:**
+ Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
+ Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
+ Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach
+ Provides recommendations and direction based on the end to end customer experience when making decisions
+ Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business
+ Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed
+ Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
+ Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
+ Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization
+ Identifies and leads problem resolution to ensure customer needs are met
+ Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
+ Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
+ Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
**Shareholder Accountabilities:**
+ Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
+ Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions
+ Identifies scope changes and completes analysis to determine impact to project benefits and risks
+ Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
+ Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state
+ Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met
+ Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
+ Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
+ Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite
+ Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates
+ Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
+ Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
+ Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions
+ Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities
+ Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
+ Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
+ Develops efficient and effective solutions through analytical problem solving
+ Supports implementation/post implementation activities as defined in the project plan
**Employee/Team Accountabilities:**
+ Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
+ Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
+ Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships
+ Engages, enables and leads stakeholders to agreement/consensus on the business requirements
+ Prioritizes and manages work load and capacity to deliver on project milestone dates
+ Participates in regular coaching and performance review sessions, employee surveys and action plans
+ Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
+ Fosters a collaborative team environment by participating in team meetings and reward & recognition programs
+ Supports, mentors and provides guidance to junior level Business Analysts and peers
+ Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Business Insights Specialist (US)
Portland, ME jobs
Hours: 40 Pay Details: $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Analytics, Insights, & Artificial Intelligence
Job Description:
The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations.
Depth & Scope:
* Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
* Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
* Scope of role may have enterprise impact
* Focuses on short to medium - term issues (e.g. 6-12 months)
* Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
* Oversees and/or independently performs tasks from end-to-end
* May interact with any hierarchy level up to executive leaders and external vendors
Education & Experience:
* Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
* 5+ year of relevant experience; higher degree education and research tenure can be counted
Customer Accountabilities:
* Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs
* Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience
* Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business
* Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate
* Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations
* Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution
* Provides day-to-day support and delivery of analytics
Shareholder Accountabilities:
* Represents functional area as a business insights & analytics specialized expert
* Synthesizes complex and vast amount of information and translates into actionable insights and strategy
* Builds business requirements and facilitates project execution to develop insights
* Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value
* Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers
* Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly
* Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand
* Provides business explanation for anomalies/outliers identified during analysis
* Works with business functions and analytics teams to transition business requirements to analytics requirements
* Trains business users on how to integrate analytics into decisions
* Leverages knowledge of data capabilities to build and deliver insights
* Develops analysis to corroborate initial proof of concept
* Executes on data requests accurately and within a timely manner
* Identifies and investigates data/analytics related issues
* Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
* Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues
* Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
* Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
* Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
* Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyeGRC Business Analysis Specialist (US) Laws, Rules and Regulations
Portland, ME jobs
Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Enterprise Enabling Functions
Job Description:
The eGRC Business Analysis Specialist- Laws, Rules, and Regulations is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.
The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery.
Depth & Scope:
* Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
* Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
* Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
* Work performed under minimal management guidance and supervision
* Identify and lead problem resolution
* Supports and may contribute to communication and change management activities
Education & Experience:
* Undergraduate degree
* 3+ years related experience
Preferred Qualifications:
The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB:
* Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights. Laws, Rules, Regulations Management / Regulatory Change Management
* Experience working with LRR content vendors
* Experience establishing a Reg Change Management lifecycle
* Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability
* Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology
* Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's
Customer Accountabilities:
* Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
* Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
* Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach
* Provides recommendations and direction based on the end to end customer experience when making decisions
* Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business
* Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed
* Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
* Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
* Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization
* Identifies and leads problem resolution to ensure customer needs are met
* Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
* Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
* Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
Shareholder Accountabilities:
* Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
* Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions
* Identifies scope changes and completes analysis to determine impact to project benefits and risks
* Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
* Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state
* Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met
* Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
* Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
* Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite
* Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates
* Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
* Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
* Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions
* Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities
* Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
* Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
* Develops efficient and effective solutions through analytical problem solving
* Supports implementation/post implementation activities as defined in the project plan
Employee/Team Accountabilities:
* Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
* Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
* Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships
* Engages, enables and leads stakeholders to agreement/consensus on the business requirements
* Prioritizes and manages work load and capacity to deliver on project milestone dates
* Participates in regular coaching and performance review sessions, employee surveys and action plans
* Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
* Fosters a collaborative team environment by participating in team meetings and reward & recognition programs
* Supports, mentors and provides guidance to junior level Business Analysts and peers
* Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
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