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TTEC main competitors are Prefeitura Municipal De Duque De Caxias, Working Solutions, and Connect America.
Competitor Summary. See how TTEC compares to its main competitors:
| Company | Founding date | Zippia score | Headquarters | # of Locations | Revenue | Employees |
|---|---|---|---|---|---|---|
| 1982 | 4.4 | Englewood, CO | 20 | - | 65,000 | |
| 2005 | 4.3 | Roseburg, OR | 1 | $409.0M | 2,500 | |
| 2000 | 4.2 | Dearborn, MI | 4 | $760.0M | 4,450 | |
| - | 4.1 | Stamford, CT | 1 | $35.0M | 350 | |
| 1986 | 4.3 | Pittsford, NY | 2 | $2.4B | 40,627 | |
| 2008 | 4.5 | Chula Vista, CA | 1 | $6.2M | 350 | |
| 1986 | 4.4 | Bristol, CT | 3 | $330.0M | 2,000 | |
| 1994 | 4.1 | Miramar, FL | 1 | $1.1M | 149 | |
| 1999 | 4.3 | Phoenix, AZ | 1 | $770.0M | 3,000 | |
| 1973 | 4.6 | Bannockburn, IL | 1 | $750.0M | 505 | |
Calling Solutions | 1982 | 3.9 | San Antonio, TX | 1 | $3.1M | 20 |
| 1974 | 4.5 | Margate, FL | 2 | $240.0M | 1,410 | |
| 2001 | 4.2 | Salisbury, NC | 2 | $320.0M | 1,600 | |
| 1997 | 4.1 | Miami Lakes, FL | 2 | $102.0M | 200 | |
| 1977 | 3.9 | Tampa, FL | 4 | $1.7B | 54,550 | |
| 1936 | 4.1 | Bloomington, IL | 4 | $500.0M | 3,400 | |
| 2002 | 4.6 | Washington, DC | 1 | $115.7M | 2,000 | |
Connect America | 2004 | 4.3 | Eugene, OR | 1 | $300.0M | 10 |
| 1996 | 4.1 | Berwyn, PA | 1 | $450.0M | 1,700 | |
| 1996 | 3.9 | Dallas, TX | 2 | - | 160 | |
| 1995 | 4.2 | Atlanta, GA | 1 | $7.0M | 114 |
Rate TTEC's competitiveness in the market.
| Company | Highest salary | Hourly salary |
|---|---|---|
TTEC | $54,867 | $26.38 |
Call Center Services International | $55,044 | $26.46 |
GCS | $55,011 | $26.45 |
Working Solutions | $55,008 | $26.45 |
American Customer Care | $55,004 | $26.44 |
Arise Virtual Solutions | $54,962 | $26.42 |
Calling Solutions | $54,949 | $26.42 |
Global Response | $54,948 | $26.42 |
Synergy Solutions | $54,926 | $26.41 |
Connect America | $54,897 | $26.39 |
Afni | $54,872 | $26.38 |
Percepta | $54,806 | $26.35 |
APAC Customer Services | $54,804 | $26.35 |
Advanced Call Center Technologies | $54,794 | $26.34 |
FCR | $54,754 | $26.32 |
BCG BrightHouse | $54,738 | $26.32 |
Inktel | $54,736 | $26.32 |
SYKES | $54,680 | $26.29 |
Sutherland | $54,621 | $26.26 |
TRG - The Resource Group | $54,352 | $26.13 |
Do you work at TTEC?
Does TTEC effectively differentiate itself from competitors?
| Job title | Male | Female |
|---|---|---|
| SYKES | 31% | 69% |
| TTEC | 34% | 66% |
| Afni | 35% | 65% |
| Sutherland | 41% | 59% |
| TRG - The Resource Group | 47% | 53% |
| Connect America | 48% | 52% |
| Company | White | Hispanic or Latino | Black or African American | Asian | Unknown | Diversity score |
|---|---|---|---|---|---|---|
| 63% | 16% | 12% | 6% | 3% | 9.9 | |
| 65% | 12% | 14% | 6% | 3% | 9.8 | |
| 61% | 19% | 11% | 5% | 3% | 8.6 | |
| 59% | 16% | 14% | 7% | 4% | 9.8 | |
| 70% | 10% | 10% | 6% | 3% | 9.8 | |
Connect America | 58% | 21% | 12% | 6% | 3% | 9.7 |
Flexible hoop hours
Low wages, minimal opportunity for professional development, and high turnover rates
flexible hoop hours
CEO interactions were minimal, and email correspondence generally around QDR. Leadership teams on the program level were amazing and very positive. Senior leaders are very disconnected from the company culture and their teams
Engage every single employee on a monthly basis to gauge the moral of our company. Share changes made to the current business state, to ensure their voices are being heard. Provide transferable skills building opportunities (investing in employees) and champion future leaders in the company
I would conduct mock interviews with peers and leaders
Well below the industry average
There was a diverse workforce. Celebrating the diversity was very one track focused and was not 100% inclusive
Developing an employee to take the next step in their professional careers. Breeding a culture of success
Good starting pay for entry level employees. Paid training. The company pays licensing fees.
The training can be spotty. There really is no upward advancement. Pay really doesn't increase from the starting level.
Health benefits offered, but the coverage is not the best.
nothing
Better training. Actual advancement and raises.
The interview was not hard or one on one.
Higher than the industry average for entry level employees.
Very diverse.
Helping others.