Business Sales Representative jobs at TTEC - 21 jobs
Overlay Sales Specialist, ServiceNow
Ttec Digital 4.4
Business sales representative job at TTEC
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.Please note: We are only accepting applications from candidates residing in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia, DC, Wisconsin and Wyoming.
This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: - Medical, dental, vision- tax-advantaged health care accounts- financial and income protection benefits- paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
#LI-Remote
$35k-49k yearly est. Auto-Apply 11d ago
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Customer Sales Representative
Afni 4.1
Tucson, AZ jobs
Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour).
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless sales, so you will be handling mainly inbound calls from people looking to purchase wireless devices and services for businesses. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
Key Qualifications:
Six months of sales experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
$16.5-17 hourly 6d ago
Customer Sales Agent
Afni 4.1
Tucson, AZ jobs
Career paths start between $16 and $18/hr with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for one of our sales teams: either auto insurance sales, where you will be handling mainly inbound calls from people looking to purchase auto insurance; or wireless customer service, where you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
Key Qualifications:
Six months of sales experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
$16-18 hourly 6d ago
Customer Sales Representative
Afni, Inc. 4.1
Tucson, AZ jobs
Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour). Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless sales, so you will be handling mainly inbound calls from people looking to purchase wireless devices and services for businesses. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
* Key Qualifications:
* Six months of sales experience
* Must be 18 years of age
* Must have GED or High School Diploma
* Must be legally permitted to work in the United States
$16.5-17 hourly 13d ago
Remote Bilingual Spanish Representative
Afni, Inc. 4.1
Austin, TX jobs
Our Bilingual Spanish Representative team starts at $36,400 per year ($16.50 an hour base wage and an additional $1 an hour for language differential) plus bonus. . Representante Bilingüe en Español
Nuestro equipo bilingüe en español comienza en $ 36 400 por año ($ 16,50 por hora de salario base y $ 1 adicionales por hora en lenguaje en diferenciales) más bonificación.
Debe vivir en Texas para ser elegible para este puesto remoto.
What will I do as a Bilingual Spanish Representative?
Insurance is one of the most sustainable industries around! Look at it this way - as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual Spanish Representative are a key player. As part of our Bilingual Spanish Representative team, you will represent one of the nation's top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide an exceptional customer experience for customers.
Qué hare como Representante Bilingüe en Español?
¡Los seguros son una de las industrias más sostenibles! Míralo de esta manera: siempre que las personas tengan activos que quieran proteger, el seguro será integral para brindar tranquilidad. Como representante bilingüe en español, representarás a uno de los principales proveedores de seguros del país al recibir llamadas entrantes de clientes potenciales para cerrar el trato en las ventas de seguros. Interactuarás con los clientes para entender sus necesidades y ofrecerles las mejores soluciones. Utilizando una sólida construcción de relaciones, proporcionarás una experiencia excepcional al cliente para los clientes.
Duties and Responsibilities
* Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs.
* Educate the customers on our insurance products and services while identifying opportunities to sell additional products.
* Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources.
* Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues.
* Engage in a conversation with people from all walks of life.
* Every caller is unique, so providing and customizing assistance according to the policyholder's needs is a crucial part of the role.
Deberes y responsabilidades:
* Atender llamadas entrantes y realizar una consulta para identificar las necesidades del posible asegurado. Tomará el control de la conversación y combinará los productos y soluciones que mejor satisfagan esas necesidades.
* Educar a los clientes sobre nuestros productos y servicios de seguros mientras identificando oportunidades para vender productos adicionales.
* Leendo palabra por palabra y asegúrandose de que todas las coberturas y soluciones se comuniquen de manera efectiva utilizando los recursos proporcionados
* Resolver problemas y formular soluciones para los clientes investigando, analizando y resolviendo consultas sobre seguros y cuestiones relacionadas con el servicio.
* Participe en una conversación con personas de todos los ámbitos de la vida.
* Cada persona que llama es única, brindar y personalizar la asistencia de acuerdo con las necesidades del asegurado es una parte crucial de este puesto.
As a Bilingual Spanish Representative, you will get:
* Remote Work. This position is 100% remote. We will send you the equipment needed for this role.
* Full time hours. 40-hour work week.
* Job Stability. We've been in business since 1936.
* Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing.
* Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
* Tuition Reimbursement. Your goals are important and we'll help you achieve them.
* Referral Program. We have one of the most lucrative referral programs around.
* Career Growth. Most of our senior leadership started as agents. We promote from within!
* Annual Performance Reviews. We reward your good work with more money.
Como Representante Bilingüe en Español, obtendrás:
* Trabajo remoto. Esta posición es 100% remoto. Le enviaremos el equipo necesario para este puesto.
* Horario de Tiempo Completo. Semana laboral de 40 horas.
* Estabilidad laboral. Estamos en la industria desde 1936.
* Tiempo libre pagado. Porque el descanso no es una recompensa, es necesario para tu bienestar.
* Seguro médico, dental y de visión. Te ayudamos a cubrir el costo de su prima.
* Reembolso de matrícula. Tus metas son importantes y te ayudaremos a alcanzarlas.
* Programa de referidos. Tenemos uno de los programas de referidos mejor pagados.
* Crecimiento profesional. La mayoría de nuestros altos directivos comenzaron como agentes. ¡Promovemos desde dentro!
* Revisiones anuales de desempeño. Premiamos tu buen desempeño con más dinero.
What are the qualifications to be a Bilingual Spanish Representative at Afni?
* At least six months working in a service or sales environment
* Ability to work in a fast-paced environment
* Ability to multitask and use effective time management
* A minimum of 6 months of work-at-home experience is required.
* Ability to communicate written and verbally in both Spanish and English
* Computer skills
Cuáles son los requisitos para ser un representante bilingüe en español
en Afni?
Al menos seis meses trabajando en servicio al cliente o ventas
* Capacidad para trabajar en un entorno acelerado
* Capacidad para realizar múltiples tareas y utilizar una gestión eficaz del tiempo
* Se requiere un mínimo de 6 meses de experiencia trabajando desde casa.
* Capacidad para comunicarse escrita y verbalmente en Espanol y Ingles
* Habilidad para trabajar con un CRM.
TXVHINBL
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
En Afni ofrecemos igualdad de oportunidades de empleo a todas las personas calificadas. El empleo se basa en las capacidades y cualificaciones personales sin discriminación por motivos de raza, color, religión, sexo, edad, origen nacional, discapacidad o cualquier otra característica protegida según lo establecido por la ley. Esta política de Igualdad de Oportunidades de Empleo se aplica a todas las políticas y procedimientos relacionados con el reclutamiento y la contratación, la compensación, los beneficios, la terminación y todos los demás términos y condiciones de empleo.
* What You Need to Thrive in Our Remote Environment:
* Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
* 25Mbps Download/10Mbps Upload
* Ping Rate - Less than 100 ms
* A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
* Ability to be on webcam during working hours
Lo que necesitas para prosperar en nuestro entorno remoto:
* Solo servicio de Internet por cable o fibra (sin acceso telefónico, DSL, satelital o celular)
* 25 Mbps de descarga/10 Mbps de subida
* Tasa de ping: menos de 100 ms
* Un espacio de trabajo privado con escritorio/silla donde el ruido del entorno (niños, mascotas, personas, aparatos electrónicos, etc.) no se pueda escuchar ni estar presente durante las horas de trabajo.
* Posibilidad de estar en la cámara web durante las horas de trabajo
Requirements
* Must be 18 years of age
* Must have GED or High School Diploma
* Must be legally permitted to work in the United States
Requisitos:
* Mayor de 18 años de edad
* Preparatoria terminada
$36.4k yearly 13d ago
Bilingual Sales Representative
Afni, Inc. 4.1
Tucson, AZ jobs
Career paths start between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for auto insurance sales, so you will be handling Spanish-language mainly inbound calls from people looking to purchase auto insurance. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
What are the qualifications to be a Bilingual/Spanish Representative at Afni?
* At least six months working in a service or sales environment
* Ability to work in a fast-paced environment
* Ability to multitask and use effective time management
* Ability to communicate written and verbally in both Spanish and English
* Computer skills
Requirements
* Must be 18 years of age
* Must have GED or High School Diploma
* Must be legally permitted to work in the United States
$37k-40k yearly 13d ago
Bilingual Spanish Representative
Afni, Inc. 4.1
Tucson, AZ jobs
Career paths start between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for auto insurance sales, so you will be handling Spanish-language mainly inbound calls from people looking to purchase auto insurance. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
What are the qualifications to be a Bilingual/Spanish Representative at Afni?
* At least six months working in a service or sales environment
* Ability to work in a fast-paced environment
* Ability to multitask and use effective time management
* Ability to communicate written and verbally in both Spanish and English
* Computer skills
Requirements
* Must be 18 years of age
* Must have GED or High School Diploma
* Must be legally permitted to work in the United States
$37k-40k yearly 13d ago
Sales Agent
Afni 4.1
Tucson, AZ jobs
Career paths start between $16 and $18/hr with 40 hour work weeks. Sales positions have unlimited commission/bonus potential!
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for auto insurance or wireless sales, so you will be handling mainly inbound calls from people looking to purchase auto insurance OR wireless devices and services for businesses. Upselling may be required. Also, stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
$16-18 hourly 3d ago
Sales Agent
Afni, Inc. 4.1
Tucson, AZ jobs
Career paths start between $16 and $18/hr with 40 hour work weeks. Sales positions have unlimited commission/bonus potential, inbound calls! Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for auto insurance or wireless sales, so you will be handling mainly inbound calls from people looking to purchase auto insurance OR wireless devices and services for businesses. Upselling may be required. Also, stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
* Key Qualifications:
* Six months of sales experience
* Must be 18 years of age
* Must have GED or High School Diploma
* Must be legally permitted to work in the United States
$16-18 hourly 13d ago
Concierge Sales Representative
Percepta 4.2
Melbourne, FL jobs
US-FL-MelbourneDescription
At Percepta, we bring first-class service across each market we support. As a Concierge SalesRepresentative working onsite in Melbourne, FL, you'll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing
The Concierge SalesRepresentative is the Subject Matter Expert (SME) for all pre-sales inquiries/questions regarding the automotive purchase of luxury vehicles. The goal of a Concierge is to enhance the customer experience and increase our client's Brand Loyalty and Recognition by proactively promoting their luxury vehicles and services from pre-sales through purchase.
The Concierge SalesRepresentative will also provide support from initial vehicle reveal through customer reservation to purchase (either via eCommerce or linking them with a dealer). Throughout the sales process, support may include (but is not limited to) the following: troubleshooting technical difficulties in the eCommerce process; providing product comparisons or other sales/marketing information; answering questions related to retailer information; brochure fulfillment; test drive appointment scheduling; incentive certificate verification; vehicle information, and updating opt-out/privacy preferences (including, not limited to, subscription and marketing inquiries).
During a Typical Day, You'll
Multi-channel communication with current or potential customers via chat, phone (inbound/outbound), email, and SMS to assist customers with inquiries related to luxury automotive products and/or services
Explain services and special promotions to customers, including working with local retailers to support locating vehicles while adhering to all guidelines and regulations
Document every customer interaction, including follow-up requirements and resolutions or outcomes
Required to meet specified targets related to program metrics, as set by Operations Management
Participate in projects, duties, and other tasks assigned by Operations Management and Supervisors
Assist customers experiencing technical issues related to online vehicle build tools, and supporting questions regarding vehicle build, configuration, and pricing
Provide feedback/recommendations to management concerning possible problems or areas of improvement
Strive to achieve white-glove customer service with each consumer (white-glove is defined as providing or involving meticulous care, attention, or service so the consumer is instilled with knowledge from a competent professional thereby increasing the probability of a vehicle purchase)
Provide customer support with various online tools, eCommerce process, subscription support and charging functionality queries
Knowledge, understanding, and compliance with Percepta policies and procedures
What You Bring to the Role
A High School Diploma (required); an associate or bachelor's degree (preferred)
Minimum 1 year demonstrated sales experience in luxury brands - required
3-5 years' experience in contact center environment - required
Experience in automotive industry, hospitality and/or luxury environment preferred
Experience with dealer operations preferred
Previous exposure to highly professional office environments (medical, financial investments) a plus
Strong Active Listening skills, accompanied with ability to deliver effective probing questions
Excellent oral and written communication skills, including strong reading and comprehension skills, spelling and punctuations and proven email etiquette in a business environment
Demonstrated interpersonal skills along with excellent written and oral communication skills including the capability to persuade
Ability to work in a team fostered environment
Genuine desire for interacting and building relationships
Ability to prioritize and organize work
Ability to adapt to a flexible schedule
Intermediate computer skills such as Web Browsing, Email (including Microsoft Outlook), Chat, Microsoft Excel, and Word
What You Can Expect
Competitive salary
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k) with company match
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)
A Bit More About Your Role
Must represent Percepta professionally with all internal/external departments, contacts, clients, and organizations
Shift work, hours of Operation M-F 8PM-10PM (EST)
About Percepta
Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. As a Percepta team member, you can expect:
Culture of Service - to be treated like you are the customer from day one
Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributions
Respect- a team that is accountable, dependable, and gives you their full attention
Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
Career Growth - lots of learning opportunities for aspiring minds
Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.
Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
$20k-45k yearly est. 15d ago
Remote Independent Sales Consultant
Call Center Haven 4.5
Dallas, TX jobs
As an Independent Sales Consultant Affiliate at Call Center Haven, you will leverage your sales expertise to promote and sell. This role is ideal for self-driven individuals with a passion for sales and a knack for building strong relationships. You will operate on your own, managing your own schedule and working remotely.
Key Responsibilities:
Sales & Business Development: Identify and engage potential clients through various channels (networking, social media, referrals, etc.) to generate leads and close sales.
Product Knowledge: Develop a deep understanding of the to effectively communicate their benefits and value propositions to clients.
Client Relationship Management: Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.
Sales Strategy: Develop and execute personalized sales strategies to achieve and exceed sales targets and quotas.
Marketing Support: Utilize provided marketing materials and tools to support your sales efforts and enhance brand visibility.
Compliance: Adhere to company policies, industry regulations, and ethical standards in all sales activities.
Qualifications:
Proven experience in sales or a similar role, with a track record of meeting or exceeding targets.
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently, manage time effectively, and stay motivated.
Proficient in using CRM software and other sales tools.
Access to a reliable internet connection and a suitable workspace for remote work.
Compensation:
Commission-Based: Earn a competitive commission on sales with unlimited earning potential.
Bonuses: Additional performance-based bonuses and incentives.
Flexible Schedule: Set your own hours and work from anywhere.
How to Apply:
If you are a driven and results-oriented sales professional looking for a rewarding opportunity with flexibility, we want to hear from you! Please submit your resume and a brief cover letter detailing your relevant experience and sales achievements to ************************.
Call Center Haven is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and affiliates.
Join us and be a part of our growth journey!
Working Place: Dallas, Texas, United States
$39k-52k yearly est. Easy Apply 60d+ ago
Sales Representative
Percepta 4.2
Melbourne, FL jobs
US-FL-MelbourneDescription
At Percepta, We bring first-class service across each market we support. As a SalesRepresentative working on-site in Melbourne, Florida, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing
The SalesRepresentative will recommend, quote and provide product knowledge for retail customers while identifying and handling sales opportunities. The SalesRepresentative will quickly provide answers, consulting on products or resolving issues for customers. SalesRepresentatives will reach out to existing customer base via phone and email and manage inbound inquiries. Each will be responsible for completing the sales process from end to end and carry a monthly sales target.
During a Typical Day, You'll
· Achieve assigned revenue quotas though high close rate and suggestive selling techniques
· Provide prompt and professional customer service via telephone and email.
· Maintain strong knowledge of products and brand.
· Recommend, negotiate, quote and close sales.
· Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close.
· Meet or exceed minimum daily dialing, sales, and call handling targets.
What You Bring to the Role
High school diploma or equivalent
Minimum of 1 year of experience in sales
Achieving targets and closing sales
6 months or more of Customer Service experience
Technical Aptitude to include typing skills and ability to use Microsoft Office
Able to manage client relationships
Able to work in a team environment
Excellent verbal and written communication
Comfortable in digital and voice channels
Passion and experience in negotiation to close a sale
Ability to handle objections and rebuttals while quickly adjusting to customer concerns.
Able to work with minimal supervision
A little more about this role:
Hours of operation are Monday - Friday: 11:30 am - 8:00 pm, and an 8-hour shift would fall somewhere in between
On-site position
Pay rate of $18.25 per hour+ uncapped bonuses
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k) with company match
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs
Employee Rewards Program
About Percepta
Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
Lead with humility - We listen first, lead with empathy, and stay grounded-so people and ideas have room to grow.
Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in every interaction.
Leave it better - We take ownership and leave every process, person, and place better than we found it.
Win together - We succeed as one-celebrating, supporting, and showing up for each other.
Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
$18.3 hourly 19d ago
Concierge Sales Representative
Percepta 4.2
Florida jobs
At Percepta, we bring first-class service across each market we support. As a Concierge SalesRepresentative working onsite in Melbourne, FL, you'll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing
The Concierge SalesRepresentative is the Subject Matter Expert (SME) for all pre-sales inquiries/questions regarding the automotive purchase of luxury vehicles. The goal of a Concierge is to enhance the customer experience and increase our client's Brand Loyalty and Recognition by proactively promoting their luxury vehicles and services from pre-sales through purchase.
The Concierge SalesRepresentative will also provide support from initial vehicle reveal through customer reservation to purchase (either via eCommerce or linking them with a dealer). Throughout the sales process, support may include (but is not limited to) the following\: troubleshooting technical difficulties in the eCommerce process; providing product comparisons or other sales/marketing information; answering questions related to retailer information; brochure fulfillment; test drive appointment scheduling; incentive certificate verification; vehicle information, and updating opt-out/privacy preferences (including, not limited to, subscription and marketing inquiries).
During a Typical Day, You'll
Multi-channel communication with current or potential customers via chat, phone (inbound/outbound), email, and SMS to assist customers with inquiries related to luxury automotive products and/or services
Explain services and special promotions to customers, including working with local retailers to support locating vehicles while adhering to all guidelines and regulations
Document every customer interaction, including follow-up requirements and resolutions or outcomes
Required to meet specified targets related to program metrics, as set by Operations Management
Participate in projects, duties, and other tasks assigned by Operations Management and Supervisors
Assist customers experiencing technical issues related to online vehicle build tools, and supporting questions regarding vehicle build, configuration, and pricing
Provide feedback/recommendations to management concerning possible problems or areas of improvement
Strive to achieve white-glove customer service with each consumer (white-glove is defined as providing or involving meticulous care, attention, or service so the consumer is instilled with knowledge from a competent professional thereby increasing the probability of a vehicle purchase)
Provide customer support with various online tools, eCommerce process, subscription support and charging functionality queries
Knowledge, understanding, and compliance with Percepta policies and procedures
What You Bring to the Role
A High School Diploma (required); an associate or bachelor's degree (preferred)
Minimum 1 year demonstrated sales experience in luxury brands - required
3-5 years' experience in contact center environment - required
Experience in automotive industry, hospitality and/or luxury environment preferred
Experience with dealer operations preferred
Previous exposure to highly professional office environments (medical, financial investments) a plus
Strong Active Listening skills, accompanied with ability to deliver effective probing questions
Excellent oral and written communication skills, including strong reading and comprehension skills, spelling and punctuations and proven email etiquette in a business environment
Demonstrated interpersonal skills along with excellent written and oral communication skills including the capability to persuade
Ability to work in a team fostered environment
Genuine desire for interacting and building relationships
Ability to prioritize and organize work
Ability to adapt to a flexible schedule
Intermediate computer skills such as Web Browsing, Email (including Microsoft Outlook), Chat, Microsoft Excel, and Word
What You Can Expect
Competitive salary
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k) with company match
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)
A Bit More About Your Role
Must represent Percepta professionally with all internal/external departments, contacts, clients, and organizations
Shift work, hours of Operation M-F 8PM-10PM (EST)
About Percepta
Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. As a Percepta team member, you can expect\:
Culture of Service - to be treated like you are the customer from day one
Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributions
Respect - a team that is accountable, dependable, and gives you their full attention
Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
Career Growth - lots of learning opportunities for aspiring minds
Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.
Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
#LI-Onsite
$21k-44k yearly est. Auto-Apply 60d+ ago
Sales Representative
Percepta 4.2
Florida jobs
At Percepta, We bring first-class service across each market we support. As a SalesRepresentative working on-site in Melbourne, Florida, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing
The SalesRepresentative will recommend, quote and provide product knowledge for retail customers while identifying and handling sales opportunities. The SalesRepresentative will quickly provide answers, consulting on products or resolving issues for customers. SalesRepresentatives will reach out to existing customer base via phone and email and manage inbound inquiries. Each will be responsible for completing the sales process from end to end and carry a monthly sales target.
During a Typical Day, You'll
· Achieve assigned revenue quotas though high close rate and suggestive selling techniques
· Provide prompt and professional customer service via telephone and email.
· Maintain strong knowledge of products and brand.
· Recommend, negotiate, quote and close sales.
· Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close.
· Meet or exceed minimum daily dialing, sales, and call handling targets.
What You Bring to the Role
High school diploma or equivalent
Minimum of 1 year of experience in sales
Achieving targets and closing sales
6 months or more of Customer Service experience
Technical Aptitude to include typing skills and ability to use Microsoft Office
Able to manage client relationships
Able to work in a team environment
Excellent verbal and written communication
Comfortable in digital and voice channels
Passion and experience in negotiation to close a sale
Ability to handle objections and rebuttals while quickly adjusting to customer concerns.
Able to work with minimal supervision
A little more about this role:
Hours of operation are Monday - Friday\: 11\:30 am - 8\:00 pm, and an 8-hour shift would fall somewhere in between
On-site position
Pay rate of $18.25 per hour+ uncapped bonuses
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k) with company match
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs
Employee Rewards Program
About Percepta
Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
Lead with humility - We listen first, lead with empathy, and stay grounded-so people and ideas have room to grow.
Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in every interaction.
Leave it better - We take ownership and leave every process, person, and place better than we found it.
Win together - We succeed as one-celebrating, supporting, and showing up for each other.
Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-Onsite
$18.3 hourly Auto-Apply 17d ago
Insurance Sales Consultant
Afni 4.1
Tucson, AZ jobs
Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $3 per hour with bonus (with an additional $0.50 an hour in onsite differential).
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for auto insurance sales, so you will be handling mainly inbound calls from people looking to purchase auto insurance. If you do not have an active Property and Casualty license in Arizona, we will train you to obtain that licensure, as well as pay for that testing! You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
$33k-44k yearly est. 3d ago
Insurance Sales Consultant
Afni, Inc. 4.1
Tucson, AZ jobs
Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $3 per hour with bonus (with an additional $0.50 an hour in onsite differential). Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for auto insurance sales, so you will be handling mainly inbound calls from people looking to purchase auto insurance. If you do not have an active Property and Casualty license in Arizona, we will train you to obtain that licensure, as well as pay for that testing! You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
Key Qualifications
* Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
* Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
* Sales experience: Minimum 6 months in a sales role
* Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
* Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
* Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.
$33k-44k yearly est. 13d ago
Sales Support - International
Sutherland, LLC 4.3
Dallas, TX jobs
Perennials and Sutherland, LLC is one of the most respected and iconic names in the exclusively to-the-trade, luxury home furnishings, textiles and accessories market. Our company has dedicated over four decades to working with the very best in the design world to create and market truly unique and exquisite products. Everything we do and the elite clientele we serve is dedicated to making life more beautiful. Environments for life, architectural, landscape and beyond are what we live and breathe each and every day. Ours is more than a life of producing and selling products. Our people share a passion for creativity, design and art that is central to our daily lives. It's not just what we do but what we love.
We are looking for someone to fill the position of International Sales Support, providing sales operations support for our showroom clientele. Sales Support will need to work independently and assist in maximizing revenue and profitability for our to-the-trade accounts. This position is a critical support member of the sales team and contributes to success as the primary day-to-day internal and external contact, project management, and problem solving.
What you'll be doing:
Serve as the primary contact between the sales team and internal operations teams on all matters (i.e. product information, pricing, marketing requests, quality issues, etc).
Work with internal team members regarding: customer service, order processing, product transitions, financials, logistics & warehousing, and legal compliance issues.
Desired Skills and Experience:
Understand high-end customer experience and exemplify a professional brand image of the company
Solid analytical and proactive problem-solving skills.
Strong interpersonal skills & understanding of cultural and language differences.
Outstanding written and verbal communications skills.
Demonstrates skills integral to high-level service including: strong attention to detail, critical thinking, problem solving and professional etiquette
Flexibility to work in a hybrid environment while maintaining professionalism and reliability
Forward thinker and self-starter who can follow directions but will also go the extra step
Ability to handle multiple responsibilities and changing priorities
Ability to effectively interact and collaborate with members of all cross-functional departments with the utmost professionalism.
Promote respect and trust amongst peers and management
Strong PC skills-Microsoft Suite, Salesforce, Outlook, Navison, Google Applications
International Focus:
Understanding conversion of meters to yards, Sterling/Euros to dollars and calculate accurately
Understanding of calculating both VAT and Customs charges accurately
Build relationships with our third party showrooms via written and verbal communication to assist in establishing a deeper understanding of our brands
Demonstrate professionalism when communicating with international showrooms understanding different cultural variations
Ability to retain information relevant to both Perennials and Sutherland to assist our showrooms
Comprehensive knowledge of Navision customer cards and ledgers to accurately identify fund allocation prior to order posting.
Manage direct Salesforce leads that are passed down from the lead generation specialist.
Process INTL Direct client orders for countries that do not have showroom or OSR representation. This includes all product inquiries, quoting, status updates and communication that goes direct to designers. Elevated written communication required.
Key Responsibilities :
Provide superior service in: interaction with showrooms, answering client inquiries, processing orders and effectively resolving concerns in a timely manner
Demonstrate and continuously expand a comprehensive knowledge of products and processes.
Assist in resolving client issues alongside the client assurance team to ensure complete satisfaction and maintain positive relationships.
Participate in developmental team meetings and activities to contribute to the success of the team.
Contribute to meeting monthly and yearly goals by generating weekly reports, proactively following up on orders pending shipment and reducing delays caused by errors.
Benefit Offerings Include:
Paid Time off of 10 days per year, accrued bi-weekly
Eight Sick Days Per Year
11 Paid Holidays
Paid Parental Leave
Medical, Dental and Vision Insurance, including HDHP with HSA
401k Retirement Plan with Bi-Weekly Company Match
Company Paid Life Insurance and Long-term Disability Insurance
Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity
Employee Assistance Program
Work Schedule: in-office schedule during standard business hours. Two of the work days per week may be worked remotely and may rotate based on business needs and team coverage. Specific scheduling will be coordinated with your manager.
Apply at ******************************************
Perennials and Sutherland participates in E-Verify and is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information, military/veteran status or other characteristics protected by law.
Whether it's the executive who offers visionary leadership, or the sales professional who won't settle for less than perfection, a business needs great people and a collaborative environment to thrive. We maintain, develop, and inspire talented professionals and craftsmen. Our investment in people, equipment, and facilities results in a positive engaging workplace and gives our company a competitive edge in the marketplace. We believe deeply that the “right” people are our greatest asset. We offer careers for smart, creative, high energy people driven to contribute in a team environment where everyone can win. We foster potential, celebrate success, and support every colleague. Perennials and Sutherland, LLC employees enjoy a vibrant office culture, welcoming and inclusive executive team, and fantastic work-life balance.
$30k-36k yearly est. Auto-Apply 60d+ ago
Inside Sales Representative (Senior Living)
Connectamerica 4.3
Michigan jobs
Inside SalesRepresentative The Inside SalesRepresentative is responsible for managing inbound and outbound sales activities for Lifeline Senior Living's product and service portfolio, including resident safety systems, wander management, and software solutions. This role supports our customers and field sales team by preparing quotes, processing orders, and maintaining strong customer relationships. The ideal candidate is detail-oriented, organized, and passionate about helping senior living communities find the right technology to enhance resident safety and staff efficiency.
Key Responsibilities
Sales & Customer Engagement
* Respond promptly to customer inquiries by phone and email regarding pricing, product specifications, and availability.
* Qualify leads and determine customer needs to recommend appropriate Lifeline solutions.
* Prepare, send, and follow up on sales quotes to ensure timely closure.
* Maintain regular communication with customers to build and sustain relationships.
Order Processing & Coordination
* Enter and track orders in the CRM and ERP systems, ensuring accuracy and timeliness.
* Coordinate with Operations, Service, and Logistics teams to ensure smooth delivery and installation of systems.
* Assist in resolving any order discrepancies, returns, or billing adjustments.
Support for Field Sales & Marketing
* Collaborate with Sales Account Managers to manage shared accounts and ensure seamless customer handoffs.
* Provide administrative support including quote preparation, documentation, and pipeline reporting.
* Work with Marketing to follow up on campaign leads and nurture potential opportunities.
Reporting & Continuous Improvement
* Maintain accurate customer and opportunity records in Salesforce.
* Provide regular updates on quote activity, conversion rates, and sales performance metrics.
* Participate in product and system training to maintain current knowledge of Lifeline offerings.
Qualifications
* Associate or bachelor's degree in business, Communications, or a related field preferred.
* 2+ years of inside sales, customer service, or account management experience (B2B preferred).
* Excellent written and verbal communication skills.
* Proficiency with Microsoft Office and CRM tools (Salesforce experience a plus).
* Strong attention to detail, time management, and follow-through skills.
* Ability to work both independently and collaboratively in a fast-paced environment.
Key Performance Indicators (KPIs)
* Quote-to-order conversion rate
* Average response time to customer inquiries
* Customer satisfaction and repeat order rate
* Accuracy of CRM and order data entry
$33k-40k yearly est. 19d ago
Inside Sales Representative (Senior Living)
Connectamerica 4.3
Arizona jobs
Inside SalesRepresentative The Inside SalesRepresentative is responsible for managing inbound and outbound sales activities for Lifeline Senior Living's product and service portfolio, including resident safety systems, wander management, and software solutions. This role supports our customers and field sales team by preparing quotes, processing orders, and maintaining strong customer relationships. The ideal candidate is detail-oriented, organized, and passionate about helping senior living communities find the right technology to enhance resident safety and staff efficiency.
Key Responsibilities
Sales & Customer Engagement
* Respond promptly to customer inquiries by phone and email regarding pricing, product specifications, and availability.
* Qualify leads and determine customer needs to recommend appropriate Lifeline solutions.
* Prepare, send, and follow up on sales quotes to ensure timely closure.
* Maintain regular communication with customers to build and sustain relationships.
Order Processing & Coordination
* Enter and track orders in the CRM and ERP systems, ensuring accuracy and timeliness.
* Coordinate with Operations, Service, and Logistics teams to ensure smooth delivery and installation of systems.
* Assist in resolving any order discrepancies, returns, or billing adjustments.
Support for Field Sales & Marketing
* Collaborate with Sales Account Managers to manage shared accounts and ensure seamless customer handoffs.
* Provide administrative support including quote preparation, documentation, and pipeline reporting.
* Work with Marketing to follow up on campaign leads and nurture potential opportunities.
Reporting & Continuous Improvement
* Maintain accurate customer and opportunity records in Salesforce.
* Provide regular updates on quote activity, conversion rates, and sales performance metrics.
* Participate in product and system training to maintain current knowledge of Lifeline offerings.
Qualifications
* Associate or bachelor's degree in business, Communications, or a related field preferred.
* 2+ years of inside sales, customer service, or account management experience (B2B preferred).
* Excellent written and verbal communication skills.
* Proficiency with Microsoft Office and CRM tools (Salesforce experience a plus).
* Strong attention to detail, time management, and follow-through skills.
* Ability to work both independently and collaboratively in a fast-paced environment.
Key Performance Indicators (KPIs)
* Quote-to-order conversion rate
* Average response time to customer inquiries
* Customer satisfaction and repeat order rate
* Accuracy of CRM and order data entry
$31k-38k yearly est. 19d ago
Inside Sales Representative (Senior Living)
Connectamerica 4.3
Georgia jobs
Inside SalesRepresentative The Inside SalesRepresentative is responsible for managing inbound and outbound sales activities for Lifeline Senior Living's product and service portfolio, including resident safety systems, wander management, and software solutions. This role supports our customers and field sales team by preparing quotes, processing orders, and maintaining strong customer relationships. The ideal candidate is detail-oriented, organized, and passionate about helping senior living communities find the right technology to enhance resident safety and staff efficiency.
Key Responsibilities
Sales & Customer Engagement
* Respond promptly to customer inquiries by phone and email regarding pricing, product specifications, and availability.
* Qualify leads and determine customer needs to recommend appropriate Lifeline solutions.
* Prepare, send, and follow up on sales quotes to ensure timely closure.
* Maintain regular communication with customers to build and sustain relationships.
Order Processing & Coordination
* Enter and track orders in the CRM and ERP systems, ensuring accuracy and timeliness.
* Coordinate with Operations, Service, and Logistics teams to ensure smooth delivery and installation of systems.
* Assist in resolving any order discrepancies, returns, or billing adjustments.
Support for Field Sales & Marketing
* Collaborate with Sales Account Managers to manage shared accounts and ensure seamless customer handoffs.
* Provide administrative support including quote preparation, documentation, and pipeline reporting.
* Work with Marketing to follow up on campaign leads and nurture potential opportunities.
Reporting & Continuous Improvement
* Maintain accurate customer and opportunity records in Salesforce.
* Provide regular updates on quote activity, conversion rates, and sales performance metrics.
* Participate in product and system training to maintain current knowledge of Lifeline offerings.
Qualifications
* Associate or bachelor's degree in business, Communications, or a related field preferred.
* 2+ years of inside sales, customer service, or account management experience (B2B preferred).
* Excellent written and verbal communication skills.
* Proficiency with Microsoft Office and CRM tools (Salesforce experience a plus).
* Strong attention to detail, time management, and follow-through skills.
* Ability to work both independently and collaboratively in a fast-paced environment.
Key Performance Indicators (KPIs)
* Quote-to-order conversion rate
* Average response time to customer inquiries
* Customer satisfaction and repeat order rate
* Accuracy of CRM and order data entry