Customer Service Representative jobs at TTEC

Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative - Luxury Retail working remotely, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC work-from-home team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, Minnesota, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing Do you have a passion for exquisite, personalized service? Do you consider yourself a bit of a fashionista? In this role, you'll support customers of an iconic global luxury retail brand. You'll make use of your fashion sense and appreciation for exceptional service to help these exclusive customers to shop, resolve questions about their orders and resolve issues with white glove treatment. During a Typical Day, You'll * Answer incoming communications from customers * Conduct research to provide answers for customers to resolve their issues * Recommendations of products or services close a sale may be required What You Bring to the Role * An appreciation for high fashion brands and haute couture * 1 year or more of customer service experience * 1 year or more post-secondary education OR 2 years equivalent work experience * Recognize and solve problems of mid-to-high level customer service issues * Computer experience * High speed internet (> 15 mbps) * While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect * Supportive of your career and professional development * An inclusive culture and community minded organization where giving back is encouraged * A global team of curious lifelong learners guided by our company values * Base wage starting at $16 per hour plus performance bonus opportunities * And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit ************************************************ for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Remote

Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues. Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word "strive" lightly. It embodies what we value.

Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues. Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word “strive” lightly. It embodies what we value.

Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues. Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word "strive" lightly. It embodies what we value.

Job Title: Electricity & Utilities Customer Service Representative Company: Call Center Haven About Us: Call Center Haven is dedicated to helping businesses and consumers optimize their utility expenses while promoting sustainability and efficiency. We are seeking motivated and results-driven Remote Sales Utilities Brokers to join our dynamic team. This role is ideal for someone who excels in a remote work environment and has a passion for sales and solutions. Job Summary: As a Remote Sales Utilities Broker (Residential and Commercial) at Call Center Haven, you will be responsible for generating new business opportunities and managing client relationships in the utilities sector (electricity, internet, tv, phone and security). You will work closely with prospective clients to understand their needs, provide tailored solutions, and negotiate contracts to secure favorable terms. Your goal will be to maximize sales opportunities and contribute to the company's growth and success. Key Responsibilities: Lead Generation: Identify and prospect potential clients through various channels, including but not limited to cold calls, emails, and networking. Client Consultation: Conduct thorough needs assessments to understand client requirements and offer customized utility solutions that align with their business objectives. Sales Presentations: Prepare and deliver compelling sales presentations and proposals to potential clients, highlighting the benefits and value of our utility services. Negotiation: Negotiate terms and conditions with clients to close deals and achieve sales targets while maintaining profitability for the company. Account Management: Build and maintain strong relationships with existing clients to ensure satisfaction, address concerns, and identify opportunities for upselling or cross-selling. Market Analysis: Stay informed about industry trends, market conditions, and competitor activities to effectively position our services and adapt strategies as needed. Reporting: Track and report on sales activities, pipeline status, and performance metrics to provide regular updates to management. Collaboration: Work closely with internal teams, including marketing, customer service, and product development, to ensure seamless client experiences and effective solution delivery. Qualifications: Experience: Proven track record in sales or customer service Skills: Excellent communication and negotiation skills, with the ability to build rapport and influence decision-makers. Technical Knowledge: Strong understanding of utility services, market dynamics, and energy solutions. Self-Motivation: Ability to work independently, manage time effectively, and meet sales targets in a remote work environment. Tools: Proficiency in CRM software What We Offer: Competitive Salary: Commissions-only salary with performance-based incentives and bonuses. Flexibility: Remote work arrangement Supportive Team: Access to a collaborative and supportive team environment with regular virtual meetings and check-ins. How to Apply: If you are a proactive and driven sales professional with a passion for the utilities industry, we would love to hear from you. Please submit your resume Working Place: Lubbock, Texas, United States

Global Contact Services (GCS) is a long-term contractor for NYC Transit Authority (NYCTA). GCS provides 24/7/365 customer service for the NYCTA “Access-a-Ride” transportation program. It provides public transportation for eligible customers who have disabilities that prevent them from using the public buses and subways. Currently, GCS is hiring Full-Time or Part-Time positions - both experienced and entry level. Remote Positions are available for workers within a 50-mile radius of 3300 Northern Blvd, Long Island City, NY. This area includes all five boroughs, wider NY and parts of New Jersey. The positions are primarily remote - there may be times when you are required to report to the office Two weeks of ON-SITE training are required for all new employees . Qualifications include: Excellent Communication Skills - clear speaking, focused listening, note taking, data entry, friendly personality Strong Work Ethic - Being on-time, following directions, available for overtime, shift bid flexibility Personal Computer - Must have and use a desktop or laptop with the latest version of Windows or mac OS operating system. Chromebooks, iPad, tablets and other mobile devices will NOT work with the systems required for a remote employee. Must be willing to allow GCS to load free anti-virus software on your personal computer. Remote Environment - must have a designated areas, free of distractions to perform your duties as a remote employee. GCS provides a headset for you to use and cybersecurity during your paid training period Paid Training classes are being filled now. Apply today.

Career paths start between $14.50 and $15/hr with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may require upselling. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! Key Qualifications * Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting. * Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. * Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. * Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST. * Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST. * Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States. Afni is currently hiring in the following states. You must live in one of these states: * Alabama * Georgia * North Carolina * South Carolina * Texas What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms * A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours. * Ability to be on webcam during working hours

Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service? Join our team as a remote Customer Service Representative, playing a vital role in supporting our customers, solving their issues, and upselling products and services that meet their needs. You will represent one of the nation's largest brands handling inbound customer inquiries, providing solutions, and identifying opportunities to offer additional products and services. Key Role Responsibilities Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs. Process orders, update customer accounts, and ensure accurate records in internal systems. Multitask effectively between handling customer inquiries and navigating multiple systems. As a Remote Customer Service Representative, you get: Fully remote, work-from-home environment with paid training and ongoing professional development Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment Full time hours. 40-hour work week Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing. Medical, Dental and Vision Insurance. We will help cover the cost of your premium. Tuition Reimbursement. Your goals are important, and we'll help you achieve them. Referral Program. We have one of the most lucrative referral programs around. Career Growth. Most of our senior leadership started as agents. We promote from within! Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. VHGen Click this link to learn more about our Referral Rewards Program: **************************************** *Referrals must be new Afni hires and cannot be a rehire. More About Afni: What we do: ************************************** Where are we located: ********************************* What's new with us: *********************************** What it's like being part of the Afni family: *************************************

Bringing smiles is what we do at FCR … for you and the customer. As a Customer Care Specialist working remotely in Charlotte, NC and surrounding areas, you'll be a part of creating and delivering amazing customer experiences while you also #experience FCR, an award-winning employment experience and company culture. What You'll be Doing Do you have a passion for helping others? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll · Answer incoming communications from customers · Conduct research to provide answers for customers to resolve their issues What You Bring to the Role · 6 months or more of customer services experience · Reside within Oregon, Idaho, Montana, Wyoming, Michigan, North Carolina, or Tennessee · High school diploma or equivalent · Recognize, apply and explain your product or service knowledge · Computer experience · High speed internet (> 40mbps) What You Can Expect · Supportive of your career and professional development · An inclusive culture and community minded organization where giving back is encouraged · A global team of curious lifelong learners guided by our company values · Competitive wages · And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit *********************** for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. About FCR FCR is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. FCR embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Bringing smiles is what we do at FCR … for you and the customer. As a Financial Customer Care Specialist working remotely in Charlotte, NC and surrounding areas, you'll be a part of creating and delivering amazing customer experiences while you also #experience FCR, an award-winning employment experience and company culture. What You'll be Doing Do you have a passion, interest, or background in the finance industry? Do you have a passion for helping others? Whether it's getting answers for customers quickly, consulting on financial specific questions with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll · Answer incoming communications from customers · Conduct research to provide answers for customers to resolve their issues What You Bring to the Role · 6 months or more finance experience · 6 months or more of customer services experience · Reside within Oregon, Idaho, Montana, Wyoming, Michigan, North Carolina, or Tennessee · High school diploma or equivalent · Recognize, apply and explain your product or service knowledge · Computer experience · High speed internet (> 40mbps) What You Can Expect · Supportive of your career and professional development · An inclusive culture and community minded organization where giving back is encouraged · A global team of curious lifelong learners guided by our company values · Competitive wages · And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit *********************** for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. About FCR FCR is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. FCR embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? As a Customer Service Representative, you'll respond to telephone inquiries regarding customer promotions, research eligibility requirements, troubleshoot issues customers have self-registering, standalone toll-free calls and out of franchise long distance service and billing questions. The position requires empathy and the ability to handle stressful, upset callers. Afni is a leading global customer service provider that's been around for more than 80 years. Key Role Responsibilities Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs. Process orders, update customer accounts, and ensure accurate records in internal systems. Multitask effectively between handling customer inquiries and navigating multiple systems. Strong attention to detail. As a Remote Customer Service Representative, you get: Fully remote, work-from-home environment with paid training and ongoing professional development Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment Full time hours. 40-hour work week Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing. Medical, Dental and Vision Insurance. We will help cover the cost of your premium. Tuition Reimbursement. Your goals are important, and we'll help you achieve them. Referral Program. We have one of the most lucrative referral programs around. Career Growth. Most of our senior leadership started as agents. We promote from within! Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Career paths start between $14.50 and $16/hr with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may require upselling. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here!

Your potential has a place here with TTEC's award-winning employment experience. As a **Customer Service Representative - Luxury Retail** working remotely, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC work-from-home team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, Minnesota, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. **What You'll be Doing** Do you have a passion for exquisite, personalized service? Do you consider yourself a bit of a fashionista? In this role, you'll support customers of an iconic global luxury retail brand. You'll make use of your fashion sense and appreciation for exceptional service to help these exclusive customers to shop, resolve questions about their orders and resolve issues with white glove treatment. **During a Typical Day, You'll** + Answer incoming communications from customers + Conduct research to provide answers for customers to resolve their issues + Recommendations of products or services close a sale may be required **What You Bring to the Role** + An appreciation for high fashion brands and haute couture + 1 year or more of customer service experience + 1 year or more post-secondary education OR 2 years equivalent work experience + Recognize and solve problems of mid-to-high level customer service issues + Computer experience + High speed internet (> 15 mbps) + While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) - Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in **What You Can Expect** + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged + A global team of curious lifelong learners guided by our company values + Base wage starting at $16 per hour plus performance bonus opportunities + And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit ************************************************ for more information. **A Bit More About Your Role** We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. **About TTEC** Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. \#LI-Remote **Job:** __Customer Care Representative_ **Title:** _Customer Service Representative - Luxury Retail - Remote USA_ **Location:** _null_ **Requisition ID:** _047D0_

If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: Proven track record of ALL of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness Strong desire to be helpful and take ownership to resolve customer situations Empathetic and active listening Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar Positive outlook and enthusiastic attitude Conscientious team player Driven by delivering results Professional demeanor, put together Dependable and consistent, history of good attendance Naturally curious with an aptitude for learning and understanding quickly Ability to multitask by reading, typing, and navigating through applications while speaking with customers Prior customer service/troubleshooting experience preferred BILINGUAL (English & can SPEAK SPANISH) Responsibilities: Communicate with customers in a proactive and professional manner. Respond to questions and provide information while exceeding customer expectations. De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. Identify root cause of inquiries by asking probing questions to determine the best solution. Maintain required product knowledge to deliver best in class service. Details: Start Date: September 15, 2025 Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks Production Schedules available: Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) Pay: $15.87/hr Must be Bilingual (English & Speak Spanish)

If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: Proven track record of ALL of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness Strong desire to be helpful and take ownership to resolve customer situations Empathetic and active listening Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar Positive outlook and enthusiastic attitude Conscientious team player Driven by delivering results Professional demeanor, put together Dependable and consistent, history of good attendance Naturally curious with an aptitude for learning and understanding quickly Ability to multitask by reading, typing, and navigating through applications while speaking with customers Prior customer service/troubleshooting experience preferred BILINGUAL (English & can SPEAK SPANISH) Responsibilities: Communicate with customers in a proactive and professional manner. Respond to questions and provide information while exceeding customer expectations. De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. Identify root cause of inquiries by asking probing questions to determine the best solution. Maintain required product knowledge to deliver best in class service. Details: Start Date: February 24, 2025 Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks Production Schedules available: Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) Pay: $15.87/hr Must be Bilingual (English & Speak Spanish)

If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship * Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness * Strong desire to be helpful and take ownership to resolve customer situations * Empathetic and active listening * Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar * Positive outlook and enthusiastic attitude * Conscientious team player * Driven by delivering results * Professional demeanor, put together * Dependable and consistent, history of good attendance * Naturally curious with an aptitude for learning and understanding quickly * Ability to multitask by reading, typing, and navigating through applications while speaking with customers * Prior customer service/troubleshooting experience preferred * BILINGUAL (English & can SPEAK SPANISH) Responsibilities: * Communicate with customers in a proactive and professional manner. * Respond to questions and provide information while exceeding customer expectations. * De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. * Identify root cause of inquiries by asking probing questions to determine the best solution. * Maintain required product knowledge to deliver best in class service. Details: * Start Date: February 24, 2025 * Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks * Production Schedules available: * Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) * Pay: $15.87/hr * Must be Bilingual (English & Speak Spanish)

If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship * Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness * Strong desire to be helpful and take ownership to resolve customer situations * Empathetic and active listening * Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar * Positive outlook and enthusiastic attitude * Conscientious team player * Driven by delivering results * Professional demeanor, put together * Dependable and consistent, history of good attendance * Naturally curious with an aptitude for learning and understanding quickly * Ability to multitask by reading, typing, and navigating through applications while speaking with customers * Prior customer service/troubleshooting experience preferred * BILINGUAL (English & can SPEAK SPANISH) Responsibilities: * Communicate with customers in a proactive and professional manner. * Respond to questions and provide information while exceeding customer expectations. * De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. * Identify root cause of inquiries by asking probing questions to determine the best solution. * Maintain required product knowledge to deliver best in class service. Details: * Start Date: September 15, 2025 * Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks * Production Schedules available: * Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) * Pay: $15.87/hr * Must be Bilingual (English & Speak Spanish)

Our Bilingual Spanish Representative team starts at $36,400 per year ($16.50 an hour base wage and an additional $1 an hour for language differential) plus bonus. . Representante Bilingüe en Español Nuestro equipo bilingüe en español comienza en $ 36 400 por año ($ 16,50 por hora de salario base y $ 1 adicionales por hora en lenguaje en diferenciales) más bonificación. Debe vivir en Texas para ser elegible para este puesto remoto. What will I do as a Bilingual Spanish Representative? Insurance is one of the most sustainable industries around! Look at it this way - as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual Spanish Representative are a key player. As part of our Bilingual Spanish Representative team, you will represent one of the nation's top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide an exceptional customer experience for customers. Qué hare como Representante Bilingüe en Español? ¡Los seguros son una de las industrias más sostenibles! Míralo de esta manera: siempre que las personas tengan activos que quieran proteger, el seguro será integral para brindar tranquilidad. Como representante bilingüe en español, representarás a uno de los principales proveedores de seguros del país al recibir llamadas entrantes de clientes potenciales para cerrar el trato en las ventas de seguros. Interactuarás con los clientes para entender sus necesidades y ofrecerles las mejores soluciones. Utilizando una sólida construcción de relaciones, proporcionarás una experiencia excepcional al cliente para los clientes. Duties and Responsibilities * Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs. * Educate the customers on our insurance products and services while identifying opportunities to sell additional products. * Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources. * Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues. * Engage in a conversation with people from all walks of life. * Every caller is unique, so providing and customizing assistance according to the policyholder's needs is a crucial part of the role. Deberes y responsabilidades: * Atender llamadas entrantes y realizar una consulta para identificar las necesidades del posible asegurado. Tomará el control de la conversación y combinará los productos y soluciones que mejor satisfagan esas necesidades. * Educar a los clientes sobre nuestros productos y servicios de seguros mientras identificando oportunidades para vender productos adicionales. * Leendo palabra por palabra y asegúrandose de que todas las coberturas y soluciones se comuniquen de manera efectiva utilizando los recursos proporcionados * Resolver problemas y formular soluciones para los clientes investigando, analizando y resolviendo consultas sobre seguros y cuestiones relacionadas con el servicio. * Participe en una conversación con personas de todos los ámbitos de la vida. * Cada persona que llama es única, brindar y personalizar la asistencia de acuerdo con las necesidades del asegurado es una parte crucial de este puesto. As a Bilingual Spanish Representative, you will get: * Remote Work. This position is 100% remote. We will send you the equipment needed for this role. * Full time hours. 40-hour work week. * Job Stability. We've been in business since 1936. * Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing. * Medical, Dental and Vision Insurance. We will help cover the cost of your premium. * Tuition Reimbursement. Your goals are important and we'll help you achieve them. * Referral Program. We have one of the most lucrative referral programs around. * Career Growth. Most of our senior leadership started as agents. We promote from within! * Annual Performance Reviews. We reward your good work with more money. Como Representante Bilingüe en Español, obtendrás: * Trabajo remoto. Esta posición es 100% remoto. Le enviaremos el equipo necesario para este puesto. * Horario de Tiempo Completo. Semana laboral de 40 horas. * Estabilidad laboral. Estamos en la industria desde 1936. * Tiempo libre pagado. Porque el descanso no es una recompensa, es necesario para tu bienestar. * Seguro médico, dental y de visión. Te ayudamos a cubrir el costo de su prima. * Reembolso de matrícula. Tus metas son importantes y te ayudaremos a alcanzarlas. * Programa de referidos. Tenemos uno de los programas de referidos mejor pagados. * Crecimiento profesional. La mayoría de nuestros altos directivos comenzaron como agentes. ¡Promovemos desde dentro! * Revisiones anuales de desempeño. Premiamos tu buen desempeño con más dinero. What are the qualifications to be a Bilingual Spanish Representative at Afni? * At least six months working in a service or sales environment * Ability to work in a fast-paced environment * Ability to multitask and use effective time management * A minimum of 6 months of work-at-home experience is required. * Ability to communicate written and verbally in both Spanish and English * Computer skills Cuáles son los requisitos para ser un representante bilingüe en español en Afni? Al menos seis meses trabajando en servicio al cliente o ventas * Capacidad para trabajar en un entorno acelerado * Capacidad para realizar múltiples tareas y utilizar una gestión eficaz del tiempo * Se requiere un mínimo de 6 meses de experiencia trabajando desde casa. * Capacidad para comunicarse escrita y verbalmente en Espanol y Ingles * Habilidad para trabajar con un CRM. TXVHINBL At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. En Afni ofrecemos igualdad de oportunidades de empleo a todas las personas calificadas. El empleo se basa en las capacidades y cualificaciones personales sin discriminación por motivos de raza, color, religión, sexo, edad, origen nacional, discapacidad o cualquier otra característica protegida según lo establecido por la ley. Esta política de Igualdad de Oportunidades de Empleo se aplica a todas las políticas y procedimientos relacionados con el reclutamiento y la contratación, la compensación, los beneficios, la terminación y todos los demás términos y condiciones de empleo. * What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms * A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours. * Ability to be on webcam during working hours Lo que necesitas para prosperar en nuestro entorno remoto: * Solo servicio de Internet por cable o fibra (sin acceso telefónico, DSL, satelital o celular) * 25 Mbps de descarga/10 Mbps de subida * Tasa de ping: menos de 100 ms * Un espacio de trabajo privado con escritorio/silla donde el ruido del entorno (niños, mascotas, personas, aparatos electrónicos, etc.) no se pueda escuchar ni estar presente durante las horas de trabajo. * Posibilidad de estar en la cámara web durante las horas de trabajo Requirements * Must be 18 years of age * Must have GED or High School Diploma * Must be legally permitted to work in the United States Requisitos: * Mayor de 18 años de edad * Preparatoria terminada

Customer Service Representative - Remote in VirginiaYour potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working remotely in Virginia, you'll be a part of bringing humanity to business. #experience TTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!What You'll be DoingDo you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role6 months or more of customer services experience High school diploma or equivalent Computer experience High speed internet (>15 mbps) What You Can ExpectSupportive of your career and professional development An inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values Base wage starting at $15. 25 per hour plus performance bonus and opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit ************ ttecjobs. com/en/us-employee-benefits for more information. A Bit More About Your RoleWe're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location: US-VA-HamptonJob: _Customer Care Representative