Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
TTEC jobs in Lincoln, NE
- 303 jobsSenior AI/Voice Application Engineer
TTEC
TTEC job in Lincoln, NE
Your potential has a place here with TTEC's award-winning employment experience. As a Senior AI/Voice Application Engineer working Hybrid in Denver, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! **What You'll be Doing:** As a Senior AI/Voice Application Engineer, you will lead the design and implementation of enterprise-scale AI and voice communication solutions for contact center operations. You will architect intelligent systems that leverage cutting-edge GenAI capabilities, real-time voice processing, and scalable cloud infrastructure to deliver transformative customer experience solutions. You'll report to the Director, Application Development. During a Typical Day, You'll: - Architect and develop complex GenAI applications using Golang, implementing multi-agent systems, conversation intelligence, and autonomous workflow automation - Design voice infrastructure solutions including SIP trunking, session border controllers, and real-time media processing pipelines - Lead the development of AI-powered contact center capabilities such as virtual agents, real-time agent coaching, and predictive analytics - Build scalable streaming data pipelines for processing voice, chat, and email interactions in real-time - Implement advanced AI techniques including fine-tuning, few-shot learning, and multi-modal AI applications - Architect integration layers between contact center platforms (Amazon Connect, Genesys, Avaya, etc.) and enterprise systems - Design and implement voice quality monitoring, fraud detection, and compliance recording solutions - Establish best practices for AI model governance, versioning, and deployment strategies - Mentor development teams on Golang best practices, AI integration patterns, and telecommunications protocols - Drive technical decision-making for platform architecture, technology selection, and system design - Lead proof-of-concept initiatives and rapid prototyping for emerging AI capabilities What You Bring to the Role: - 6 years of professional Golang development experience with demonstrated expertise in system design - Proven track record building and deploying GenAI applications, including integration of LLMs, embedding models, and AI orchestration frameworks - Deep understanding of SIP protocol, RTP/SRTP, voice codecs (G.711, Opus, etc.), and telecommunications standards - 3 years of experience with contact center technologies, including CCaaS platforms, ACD systems, or workforce management tools - Expert-level knowledge of cloud-native architectures on GCP, AWS, or Azure - Strong experience with microservices patterns, event-driven design, and distributed systems - Proficiency with streaming technologies (Kafka, Pub/Sub, Kinesis) and real-time data processing - Track record of mentoring engineers and leading technical initiatives - Demonstrated ability to rapidly learn and implement emerging technologies - Experience architecting voice platforms with media servers (FreeSWITCH, Asterisk, Kamailio) - Deep knowledge of AI/ML frameworks, LangChain, vector databases, and RAG architectures - Experience with telephony APIs (Twilio Programmable Voice, SignalWire, Plivo) - Understanding of WebSocket protocols, WebRTC infrastructure, and STUN/TURN servers - Familiarity with speech analytics, emotion AI, or conversational AI platforms - Experience with contact center AI solutions (Google CCAI, Amazon Lex, Nuance) - Background in voice biometrics, speaker diarization, or acoustic modeling - GCP Professional Cloud Architect or AWS Solutions Architect certification - Experience with Agile/Scrum methodologies in fast-paced environments **What You Can Expect** · An annual incentive program · Medical, dental, and vision · Tax-advantaged healthcare accounts · Financial and income protection benefits · Paid time off (PTO) and wellness time off · Tuition reimbursement and access to thousands of free online courses Visit TTEC Benefits for U.S. Employees | TTEC (************************************************* for more information. The anticipated range is $140,000-160,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. **About TTEC** Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. \#LI-Remote **Title:** _Senior AI/Voice Application Engineer_ **Location:** _CO-GreenwoodVillage_ **Requisition ID:** _048L8_ **Other Locations:** _United States, US-TX-Austin_$140k-160k yearly 24d agoSeasonal Licensed Healthcare Trainer
TTEC
TTEC job in Lincoln, NE
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you'll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You'll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process. You'll report to the Training Manager. We're looking for a Trainer to welcome and excite new hires as they start their new careers. During a Typical Day, You'll + Inspire and motivate learners to reach for amazing + Mentor and coach new hires within client training goals and time frames + Bring your interest in helping others to start their career journeys successfully + Deliver high-quality client product training + Have an active Resident State Health Insurance License What You Bring to the Role + High school diploma or equivalent + 6 months or more in training and adult learning or call center experience + Team building and nurturing an inclusive learning environment + Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks + Computer experience with MS Office, customer relationship management applications, and learning management systems. Compensation and Benefits + The anticipated range for individuals expressing interest in this position is $19-$21/hr. + Visit ************************************************ for more information. What You Can Expect + Supportive of your career and professional development + An inclusive culture and community-minded organization where giving back is encouraged + A global team of curious lifelong learners guided by our company values + Ask us about our paid time off (PTO) and wellness and healthcare benefits + And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. \#LI-Remote **Title:** _Seasonal Licensed Healthcare Trainer_ **Location:** _TX-Austin_ **Requisition ID:** _043US_$19-21 hourly 60d+ agoCustomer Sales Representative
Afni
Tucson, AZ job
Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour). Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless sales, so you will be handling mainly inbound calls from people looking to purchase wireless devices and services for businesses. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! Key Qualifications: Six months of sales experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States$16.5-17 hourly 5d agoBilingual Spanish Specialist
Afni
Tucson, AZ job
Career paths start between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for auto insurance sales, so you will be handling Spanish-language mainly inbound calls from people looking to purchase auto insurance. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! What are the qualifications to be a Bilingual/Spanish Representative at Afni? At least six months working in a service or sales environment Ability to work in a fast-paced environment Ability to multitask and use effective time management Ability to communicate written and verbally in both Spanish and English Computer skills Requirements Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States$37k-40k yearly 5d agoCustomer Service Agent
Afni
Tucson, AZ job
Career paths start at $17/hr (which reflects $16.50/hr plus 50 cent on-site differential) with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! What are the qualifications to be a Customer Service Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States$16.5-17 hourly 5d agoTech Support Representative
Afni
Tucson, AZ job
Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks. What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound calls from people looking for assistance with those issues. Due to the extensive knowledge needed to troubleshoot those issues, the training timeframe for these positions is longer and more intense than our other available positions. Stability, encouragement, a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What are the qualifications to be a Tech Support Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States$28k-31k yearly est. 4d agoCall Center Representative
Afni
Tucson, AZ job
Career paths start at $17/hr (which reflects $16.50/hr plus 50 cent on-site differential) with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! Key Qualifications Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management. Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. Sales experience: Minimum 6 months in a sales role Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training. Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST. Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.$16.5-17 hourly 5d agoWarehouse Manager
Working Solutions LLC
Meridian, MS job
The ideal candidate will be responsible for managing warehouse operations. These operations include shipping, inventory, delivery. Your goal will be to increase operational efficiency and ensure a safe environment. Responsibilities Track and manage inventory Inspect warehouse and keep the warehouse clean and safe Manage warehouse staff Evaluate performance metrics to ensure quality delivery and cost-efficient work-flow processes Qualifications High school diploma or GED 5 years' of warehouse experience Proficient in Microsoft Office products (Excel and Word)$36k-51k yearly est. 1d agoProduction Supervisor
TRG
Sterling Heights, MI job
RESPONSIBILITIES Manage small work teams in a fast paced, high volume, unionized, manufacturing environment. Ensure team safety; building teams and training / allocating manpower; driving and implementing continuous improvement solutions to improve product quality and reach throughput and cost targets; and ensuring team morale. Coordination of all activities to achieve business metrics and implement Stellantis Production Way (SPW) processes and initiatives. Ensure the production plan is met; analyze issues with other roles, drive and implement continuous improvement activities and sustainability of solutions inside the zone. Ensure a safe workplace, by leading the Team to improve safety in the area and enforce the use of mandated safety tools and procedures. Ability to understand losses during the Shift, use the C-Matrix to coordinate SPW activities and improve Zone performances. Proactively analyzes quality KPIs related to the Zone, prioritizes quality issues and properly guides Team Leaders. REQUIREMENTS Must be open to work any shift Must have a valid drivers license High school diploma or GED Ability to work any shift and overtime as required Excellent organization, written and oral communication skills Excellent interpersonal skills and ability to interface with various levels of employees within all areas of the Plant from hourly represented employees to Senior Leadership as required Ability to build effective business relationships with plant leadership and customers Ability to handle multiple projects simultaneously Goal oriented self-starter with ability to lead teams Ability to coach/mentor/develop team members Must have a working knowledge of Microsoft Office PREFERRED REQUIREMENTS Bachelors Degree in a technical field 2+ years experience in supervision in a high-volume environment Demonstrated ability to coach/mentor/develop team members Previous experience working in a union environment Experience in continuous improvement systems and lean manufacturing Working knowledge of Google Suite software programs Manufacturing General Physical Requirements$38k-53k yearly est. 2d agoBilingual Spanish Agent
Afni
Marana, AZ job
Our Bilingual/Spanish Representative team starts between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus. We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot. Walk into your career at Afni! What Will I Do as a Bilingual/Spanish Representative? Insurance is one of the most sustainable industries around! Look at it this way - as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual/Spanish Representative are a key player. As part of our Bilingual/Spanish Representative team, you will represent one of the nation's top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide exceptional customer experience for customers. Duties and Responsibilities Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs. Educate the customers on our insurance products and services while identifying opportunities to sell additional products. Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources. Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues. Engage in a conversation with people from all walks of life. Every caller is unique, so providing and customizing assistance according to the policyholder's needs is a crucial part of the role. As a Bilingual/Spanish Representative, you will get: Full time hours. 40-hour work week. Job Stability. We've been in business since 1936. Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing. Medical, Dental and Vision Insurance. We will help cover the cost of your premium. Tuition Reimbursement. Your goals are important and we'll help you achieve them. Referral Program. We have one of the most lucrative referral programs around. Career Growth. Most of our senior leadership started as agents. We promote from within! Annual Performance Reviews. We reward your good work with more money. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. TAZHGen Click this link to learn more about our Referral Rewards Program: **************************************** *Referrals must be new Afni hires and cannot be a rehire. More About Afni: What we do: ************************************** Where are we located: ********************************* What's new with us: *********************************** What it's like being part of the Afni family: ************************************* What are the qualifications to be a Bilingual/Spanish Representative at Afni? At least six months working in a service or sales environment Ability to work in a fast-paced environment Ability to multitask and use effective time management Ability to communicate written and verbally in both Spanish and English Computer skills Requirements Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States$37k-40k yearly 1d agoElectrical Maintenance Technician
TRG
Sanford, NC job
RESPONSIBILITIES Troubleshoot, diagnose and repair plant equipment involving checking voltages, changing out bad components, switching out gauges, as well as making camera and software adjustments. Program PLCs and diagnose machine faults/failures related to CNC, Servo, AC Motion Controls, related electronic components. Perform preventive maintenance inspections and service on machines. Identify the causes of unexpected breakdowns of machines. Repair broken machines quickly and efficiently. Prepare reports documenting work performed. Clean, organize, inventory, stock and maintain shop areas, parts, tools and supplies. Identify faults or hazards. Troubleshoot system failures. Review blueprints to understand wiring placement. Test electrical systems with oscilloscopes, voltmeters and ohmmeters. Respond to fault requests. Research and recommend machine control upgrades to address outdated controls. REQUIREMENTS Associates Degree in Electronics preferred 2-5 years of experience troubleshooting electronic controls in a manufacturing setting Knowledge of electronics Understanding of schematics and program reading Knowledgeable in a variety of machine software Understanding of standard to metric conversions$50k-61k yearly est. 3d agoQA Director
Trg
New York, NY job
Mandatory Technical / Functional Skills • Software Quality Assurance consultant with at least 10 years' experience in playing QA Director Technical/Functional Skills • Experience in formulating QA strategy and leading QA execution for large programs • Ability to play advisory role to customer on how to manage testing in an end to end scenario (right from planning and requirement phase to User acceptance testing) • Excellent understanding of QA metrics, entry/exit criteria • Experience in Insurance or Financial services industry sector will be good to have Roles & Responsibilities • Formulate Software Quality Assurance strategy (QA and UAT) • Establish quality standards • Establish quality documentation by writing and updating quality assurance procedures • Participate in Requirement analysis, Test strategy sessions of the program to understand and gather the necessary details to ensure its alignment to quality strategy, standards and procedures • Review all the program testing deliverables across Software Testing Life Cycle (STLC) • Ensure testing deliverables completeness on test scope coverage • Ensure program testing schedule is realistic •Ensure traceability on program requirement to test cases & result • Perform root cause analysis and create pattern to identify frequently occurring defects • Arrange review finding walk-through sessions, publish detail review findings • Provide corrective actions/recommendations/best practices in reducing defect trend • Track closure of review findings and implementation of actions/recommendations • Ensure program testing risks and assumptions are clearly articulated • Create and publish program quality dashboard Thanks & Regards, Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: 2 Slots for phone interview: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.$135k-177k yearly est. 2h agoConnex /Mainframe Assembler
TRG
Grand Rapids, MI job
Mandatory Technical / Functional Skills 1. At least 7 years of experience in IT development 2. Hands-on experience Connex Software & Mainframe assembler code 3. Understanding of Credit card authorization process 4. Must have demonstrated strong verbal and written communication skills 5. Working knowledge - exposure to SQL server/ .NET preferred. Roles and responsibility 1. Preparation of Functional and Technical Design Document 2. Work with business owners and users in clarifying needs and requirements for their technical issues related to the configuration, performance, and enhancement 3. Works with project team to ensure smooth and efficient implementation and integration between technical and functional system requirements 4. Translate user business requirements and expectations into cost effective technical solutions which includes deliverables, work plans and project implementation requirements Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: 2 Slots for phone interview: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.$23k-28k yearly est. 60d+ agoData Analyst
TRG
Saint Louis, MO job
Required Skills / Experience: • BS in Biology, Agronomy, Plant Sciences, or comparable work experience in Agriculture/Biotechnology • At least three years of experience working with data in a technical or scientific environment • Excellent Excel and relational database skills, SQL preferred • Ability to use tools and techniques for analyzing data, spotfire preferred • Ability to diagnose problems in IT systems • Commitment to ensuring data quality and accuracy • Strong organizational skills, interpersonal skills and problem solving skills • Self starter and be able to work alone or as a part of a team • Fosters a sense of urgency, identifies and overcomes obstacles. • Balances the big picture with day-to-day activities/issues • Persistent in the pursuit of results • Clearly expresses oneself orally and in writing. Listens carefully, solicits other opinions • Strong interpersonal and communication skills Desired Skills / Experience: • Knowledge of breeding, agriculture, and/or biotechnology. • Experience with Spotfire, Oracle • Strong Understanding of database systems and management of large data sets. • Strong operational familiarity of IT systems. • Experience with Web Services & database design • Experience in Java and/or C# development. Qualifications Required Skills / Experience: • BS in Biology, Agronomy, Plant Sciences, or comparable work experience in Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: 2 Slots for phone interview: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.$54k-75k yearly est. 60d+ agoLuxury Homeware Brand Ambassador
Inktel Holdings
Doral, FL job
We're hiring WORK-FROM-HOME Agents who can serve as Homeware Support Specialists to represent one of the world's most upscale and high-end homeware brands. Each Homeware Support Specialist will be working from home using their own computer equipment that meets the technical requirements outlined below. This is a virtual customer support job. Agents must also be able to establish a designated work space, free from noise and distractions to handle incoming phone calls. Agents will be responsible for answering incoming contacts from clients via multiple platforms, including phone, email or chat. Training will be provided on client information and systems used. Compensation $15/hr. Bi-monthly pay. JOB RESPONSIBILITIES: * Address customer questions and concerns regarding product and delivery information * Provide product information, review alternative solutions if an item is out of stock and place orders for the customer. * Successfully negotiate and appease customers using a variety of methods established by client * Check inventory, process returns, issue replacements and credits for damaged or defective merchandise * Perform other duties as assigned QUALIFICATIONS: * High school diploma or equivalent. * 1-2 years Call Center Experience preferably in a live chat environment * Retail sales experience, preferably in an ecommerce environment * Excellent Data Entry skills/- 45-55 wpm minimum * Must be computer literate and internet savvy * Experience in windows-based applications, specifically client relationship management tools preferred (e.g. Salesforce) * Experienced in handling multiple chats at any given time * Exceptional written communication skills; and high-quality standard in grammar, punctuation and written business acumen * Professional, upbeat and engaging written communication * Excellent oral communication skills: clear diction, tone and use of proper grammar * Ability to deliver quality customer service in a high-volume environment * Ability to develop relationships with clients, even in difficult situations * Ability to advise and counsel customers in a quick and efficient manner * Ability to multitask by reading, typing, and navigating through applications while speaking with customers * Empathetic and active listening * Positive outlook and enthusiastic attitude * Conscientious team player * Ability to work 40 hours/week, 8 hour shifts, weekends and holidays as needed. * Dependable, a history of good attendance and punctuality is essential Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship Salary & Benefits: The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan. WORK FROM HOME TECHNOLOGY REQUIREMENTS: Minimum PC Requirements CPU Speed * Dual Core 1.2 GHz or better * Intel Core i3 or AMD Ryzen 3 or better Hard Drive * 40 GB or more of available space * 100 GB or more of total space Memory * 8 GB or RAM or better is preferable Operating System * Windows 10 Professional (No Macs or Chromebooks) * Information on how to upgrade to Windows 10 Professional can be found here: ******************************************************************************* * Two (2) available USB 2.0 or greater ports Minimum Monitor and Accessory Requirements Monitor* * 1280 x 1024 (SXGA) screen resolution * 1920 x 1080 (Full HD or 1080p) USB Headset with Microphone * JPL TT3 Evo Binaural Headset (Headband + Boom) with Tough Case and JPL BL-053+P JPL USB 2.0 universal bottom lead with volume and mute function Camera * Integrated or USB Camera * Dual monitors may be required on some client programs Minimum Software Requirements Google Chrome * Latest version of Google Chrome for Windows Certain client programs may require specific versions of Microsoft Internet Explorer Minimum Internet Connectivity Requirements Standard Connection / Speed * Hard-wired connection (no wireless) * Minimum 45 Mpbs download / Minimum 10 Mpbs upload * Internet connection must not be shared with more than 3 devices in the same location Maximum Latency Threshold * 120 milliseconds (ms)$15 hourly 13d agoCall Center Operations Manager
Inktel Holdings
Fort Lauderdale, FL job
Our mission is to create a world-class customer service experience with every customer. We train to be our best every day. Our company practices and instills excellence in everything that we do. If you're up to this challenge, we want to meet you. Our dynamic Operations Team is currently in search of an Operations Manager. This position will report directly to the Site Director. The successful candidate will: * Love to tackle challenges and develop innovative solutions to address those challenges * Be self-driven to achieve excellence in everything they do * Be motivated, reliable, and persistent * Have strong ethics and integrity * Be enthusiastic, have a positive mindset, and know how to have fun * Continually be growing by setting and obtaining personal goals and challenges * Have a passion for world-class customer service * Have raving fans in past employers * Able to work successfully with a diverse group of people and be a team-player Education & Experience * 3-5 years of contact center experience (BPO experience preferred) with a minimum of two years in a leadership/management role * Experience developing others through active coaching, providing actionable feedback, and demonstrating hands-on leadership Experience with social media management and providing customer service online via chat is a plus. * Experience working in a fast-paced environment with changing priorities and goals * Bilingual (English/Spanish) is a plus. * A strong track record of exceeding client performance goals and delivering world-class customer service results while also driving strong financial results * Experience developing innovative solutions to drive world-class customer service Knowledge, Skills, and Abilities * Strong understanding of the contact center environment and the key levers to enhance performance and achieve client and financial targets * Clear, concise and effective communication skills (both oral and written) * A solution-oriented and positive mindset that openly embraces change and stretch goals. * Strong organizational skills with an ability to prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues. * An ability to create clear accountability and hold yourself and your team to those accountabilities. * Ability to multitask and thrive in a fast-paced, high-pressure environment. * An ability to inspire and motivate your team and create a highly engaged, committed, and empowered workforce * Assertive with a strong sense of urgency. * Strong analytical skills; an ability to analyze data directly and glean hidden insights. * Strong interpersonal skills with an ability to develop rapport and relationships with all levels of the organization internally and with clients. * Demonstrated ability to lead, inspire, grow and develop a high-performing team and a strong team culture. * Demonstrated forward thinking in areas of customer service and leadership. Responsibilities * Lead a team of 3-7 supervisors; build and develops a strong team of supervisors that are committed to excellence and delivering world-class customer service. * Oversee the day-to-day operation of your assigned programs and ensure that program goals, such as service level, quality, and staffing, are met * Drive a culture of accountability, continuous improvement, and personal excellence * Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them, their teams, or the clients' customers * Praise and share feedback with direct reports regarding their performance; suggest improvements, changes, or updates when applicable * Work constructively and collaboratively with other functional areas throughout the organization, such as quality assurance, training, and recruiting, to share ideas and leverage best practices * Develop and audit quality assurance strategies to ensure the delivery of world-class service * Be an ambassador for Inktel's culture - role model our values in everything you do * Be a subject matter expert on your clients' businesses. Earn their respect by demonstrating your knowledge and commitment to their program in all interactions. * Implement strategies to ensure attrition remains at an acceptable level. * Be a visible presence on the floor and create strong relationships with the supervisors and their teams * Establish a robust meeting cadence that includes both developmental and operational meetings * Establishes policies, procedures, and best practices to ensure client metrics and financial goals are consistently met. * Proactively identify revenue-generating and/or cost-cutting opportunities as well as opportunities to help Inktel consistently provide world-class customer service to its clients. * Interface with the client to develop and execute strategies and plans to meet the client's business objectives. * Work with workforce management to ensure optimal staffing and to prepare for any seasonal peaks Salary & Benefits: The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan. Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.$28k-33k yearly est. 60d+ agoNew Home Sales Coordinator
Arise Homes LLC
Overland Park, KS job
Arise Homes is a new home builder and developer dedicated to providing beautiful, quality homes at an affordable price point. Join a dynamic and customer-focused team dedicated to helping families find their dream homes. As the New Home Sales Coordinator, you will be responsible for generating and qualifying opportunities that drive the sales pipeline. This role manages inbound and outbound lead activity, nurtures prospects through structured follow-up, and ensures the model home is staffed during open hours. The Sales Coordinator is the first point of contact for many buyers and plays a critical role in setting consultations and supporting the New Home Sales Consultant. ABOUT YOU Strong interpersonal and communication skills; a natural people person who thrives in face-to-face interactions. A passion for helping others find their forever home. An aptitude for organization and attention to detail. Previous experience in customer service, consulting, or related field is a plus. Ability to work weekends and a flexible schedule to accommodate prospects. HOW YOU WILL SPEND YOUR TIME Execute daily outbound prospecting and timely response to inbound leads Qualify prospects and schedule consultations for the Sales Consultant Manage structured follow-up Manage structured follow-up on all leads and consultations until they advance or are disqualified Represent Arise Homes in a positive and professional manner in and outside of company. REPORTING RELATIONSHIP The New Home Sales Specialist reports to the Sales/Marketing Manager. JOB HOURS 40-45 hours per week - 9am-6pm, Tues-Sat (Sat until 5pm) Lunch meetings are occasionally required. After hours and weekends may be necessary on occasion for trips, events, or to meet deadlines. MORE THAN A JOB Access to professional and personal training, lunch and learns, leadership workshops and other development opportunities Opportunities provided to serve within the community Counseling services, solo retreats Vision trips Quarterly staff meetings and all-staff events $250 company match to non-profit A supportive team environment that values collaboration and growth BENEFITS Comprehensive Employee Benefit Package Competitive compensation with potential for bonuses Comprehensive training on Arise Homes' methods and product offerings Opportunities to advance within a growing company 401k Retirement Plan with Company Match Paid Time Off Policy$30k-34k yearly est. 60d+ agoSterling OMS Senior
TRG
Blue Ash, OH job
Sterling OMS Senior Developer Duration: Permanent Job Description: Mandatory Skills: • 3+ years experience with Sterling Order Management (OMS) Suite • 3+ Years experience in implementation of eCommerce solutions for multi-channels Retailers • 3+ Years experience in presenting to Customer Management / Stakeholders • 3+ Years experience in integrating Sterling Order Management (OMS) Solutions with downstream back office systems • 3+ Years experience in integrating eCommerce Solutions with Business Partners with various communications protocols (REST, WSDLs, Gateways, APIs, etc.) • Experience developement on eCommerce websites or other Internet transactional applications • Experience with end-to-end development, including back-end database layer, WCS, Sterling Order Management (OMS) application server/web server layer and UI layer • Integration experience with Third Party Applications (examples: Search Engines, Web Services, Tax Processors, Payment Processors, Fulfillment, Ad Engines). • Detailed knowledge of Service Oriented Architecture (SOA), Enterprise Service Bus (ESB), and Object Oriented Analysis and Design/Development (OOA/OOD). • Ability to think strategically and help development/architect teams for strategies and tactics that produce fast turnaround • Excellent personal communication, leadership, and organizational skills. Roles and responsibility • Design and develop ecommerce systems for fullfillment using Sterling Order Management (OMS) . • Contribute to the overall design and architecture of web applications. • Analyze and diagnose any issues that could adversely impact any functional capabilities of WebSphere Commerce applications. • Ensure that implementations meet the required scalability and reliability required for e-commerce operation. • Analyze and optimize database and core commerce functions • Web technologies/development (Java, J2EE, HTML, JSP, EJB, Rest services) • Experience in implementation, customization, and integration of Sterling Order Management (OMS) . • Work with various models in Sterling Order Management (OMS) . • Strong working knowledge and experience with JavaScript including AJAX/JSON and JavaScript application frameworks such as jQuery and Dojo. • Strong working knowledge of IBM DB2 database/SQL Desirable Technical / Functional Skills Work with different teams - Business, Solutions - Portal and team of Architects to create overall user interface, Implement solutions with complete considerations on Infrastructure capability, performance, supportability to achieve end user business results. Total experience in required skill (years) 6 + years Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: 2 Slots for phone interview: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.$81k-108k yearly est. 60d+ agoNew Home Consultant (Account Executive)
Arise Homes LLC
Lenexa, KS job
The New Home Sales Consultant serves as the primary advisor to prospective buyers from initial consultation through contract. This role is responsible for conducting structured discovery (4:2 consultations), presenting community and product options, guiding families through selections, and closing contracts. The Consultant acts as the “face of the community,” combining relationship-building with disciplined sales practices to ensure every buyer receives a clear, consistent experience. HOW YOU WILL MAKE AN IMPACT Run structured 4:2 consultations that uncover buyer motivations, timelines, and concerns. Proactively handle and overcome objections with confidence and persistence. Execute disciplined follow-up from consultation through contract to keep deals moving forward. Connect buyer needs to the right home solutions, guiding them through pricing, options, and selections. Execute contracts accurately and decisively, delivering clean documentation to compliance. Partner with the Sales Coordinator to ensure the model home remains welcoming, well-stocked, and presentable for all visitors. Greet and personally engage walk-in visitors after initial intake by the Sales Coordinator, transitioning into discovery and tours. PERFORMANCE EXPECTATIONS Conduct 8-10 structured 4:2 consultations per week. Maintain a 25-30% consultation-to-contract conversion rate. Execute disciplined follow-up on 100% of active deals until resolution. Log complete motivations, objections, and next steps in HubSpot for every consultation. Deliver all executed contracts to compliance with zero missing documentation or errors. REPORTING RELATIONSHIP The New Home Sales Consultant reports to the Sales and Marketing Manager SCHEDULE AND LOGISTICS Standard schedule: Tuesday-Saturday, 9:00 AM - 6:00 PM. Expected to work at least 3 Saturdays per month (10:00 AM - 5:00 PM) in coordination with the Sales Coordinator. The model home must be staffed during all open hours (Mon-Fri 10-6, Sat 10-5, closed Sun). Consultant and Sales Coordinator will coordinate schedules to ensure full coverage. The 5:00-6:00 PM hour is critical for customer traffic. Consultant is expected to coordinate with the Sales Coordinator so one team member is always present until close. Flexibility for occasional evening events or community functions may be . MORE THAN A JOB Counseling services, solo retreats. Access to professional and personal training, lunch and learns, leadership workshops, and other development opportunities. Vision trips. Quarterly staff meetings and all-staff events. $250 company match to non-profit. A supportive team environment that values collaboration and growth. Comprehensive Employee Benefit Package. 401k Retirement Plan with Company Match. Paid Time Off Policy. BENEFITS Comprehensive Employee Benefit Package with employee health and dental paid by employer 401k Retirement Plan with 4% Company Match Opportunities to advance within a growing company Paid Time Off Policy$84k-119k yearly est. 60d+ agoETL Talend MDM Architect
TRG
New York, NY job
Responsibilities: • Develop and test Extract, Transformation, and Loading (ETL) modules based on design specifications • Develop and test ETL Mappings in Talend • Plan, test, and deploy ETL mappings, and database code as part of application build process across the enterprise • Provide effective communications with all levels of internal and external customers and staff • Must demonstrate knowledge in the following areas: o Data Integration o Data Architecture o Team Lead experience is a plus • Understand, analyze, assess and recommend ETL environment from technology strategy and operational standpoint • Understand and assess source system data issues and recommend solution from data integration standpoint • Create high level, low level technical design documents for data integration • Design exceptions handling, audit and data resolution processes • Performance tune ETL environment • Conduct proof of concepts • Estimation of work based on functional requirements documents • Identify system deficiencies and recommending solutions • Designing, coding, and writing unit test cases from functional requirements • Delivering efficient and bug-free ETL packages and documentation • Maintenance and support of enterprise ETL jobs • Experience with Talend Hadoop tools is a plus Basic Qualifications: • 3+ years of development experience on Talend ETL tools • 7+ years working with one or more of the following ETL Tools: Talend, Informatica, Ab Initio or Data Stage • 7+ years proficient experience as a developer • Bachelor's Degree in Computer Science or equivalent • Database (Oracle, SQL Server, DB2) • Database Programming (Complex SQL, PL/SQL development knowledge) • Data Modeling • Business Analysis • Top level performer with ability to work independently in short time frames • Proficient working in a Linux environment • Experience in scripting languages (Shell, Python or Perl) • 5+ years of experience deploying large scale projects ETL projects that • 3+ years of experience in a development lead position • Data analysis, data mapping, data loading, and data validation • Understand reusability, parameterization, workflow design, etc. • Thorough understanding of Entire life cycle of Software and various Software Engineering Methodologies • Performance tuning of interfaces that extract, transform and load tens of millions of records • Knowledge of Hadoop ecosystem technologies is a plus Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.$100k-125k yearly est. 60d+ ago
Learn more about TTEC jobs
- Reviews
