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TTEC jobs in Phoenix, AZ

- 25 jobs
  • Manager, Learning & Development

    TTEC 4.4company rating

    TTEC job in Tempe, AZ

    Manager, Learning & DevelopmentYour potential has a place here with TTEC's award-winning employment experience. As a Learning & Development Manager working onsite in Hayden Ferry, AZ, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all Learning & Development Managers focus on providing coaching, motivation and support to enhance the engagement and success of their team of training specialists in attaining targets and goals. Evaluate trainers, curriculum and processes. Recommend and coordinate needed changes based on process analysis. They are responsible for meeting team productivity and quality goals. You'll report to Director of Learning & Development. You'll contribute to the success of the customer experience and the team's overall success. During a Typical Day, You'll:Achieve 100% of training completion goals. Manage day-to-day operations, processes, and reporting Improve the key success metrics associated with training goals. Deliver excellent customer service and communication. Develop, coach, support, and evaluate the team. Ensure team has tools, systems, and support needed to perform trainings. What You Bring to the Role:1-2 years' experience managing training and/or adult learning programs4+ years' experience in training and/or adult learningexperience is sales or sales training Strong coaching shills Data analysis and reporting skills Strong attention to detail and desire to follow procedures High customer service orientation Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly Call center experience What You Can Expect:An annual incentive program Health and wellness programs Paid time off (PTO) Tuition reimbursement and access to thousands of free online courses Visit ******************* ttec. com/?manual for more information. Compensation: The Anticipated salary range for this position is 80,000- 85,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Onsite Primary Location: US-AZ-Tempe
    $101k-136k yearly est. Auto-Apply 14h ago
  • Senior Trainer

    TTEC 4.4company rating

    TTEC job in Tempe, AZ

    Senior TrainerDescription - ExternalYour potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer working onsite Tempe, AZ, you'll be a part of bringing humanity to business. #experience TTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!The Revenue Generation Learning & Development team is responsible for elevating sales performance through technical, functional, and behavioral knowledge transfer. Our mission is to continuously improve seller effectiveness by driving training, knowledge management, and performance evaluation initiatives that maximize business impact. What You'll Do The Senior Specialist, Sales Effectiveness & Enablement, plays a critical dual role, serving as both a sales trainer and ROI analyst. This individual will be responsible for driving seller effectiveness through comprehensive training programs while simultaneously evaluating sales interactions to ensure best-in-class quality, compliance, and revenue-driving behaviors. Onboard and develop high-performing sellers by designing and delivering training programs that accelerate time to proficiency and drive business impact. Evaluate and enhance sales interactions (calls, emails, digital engagements) to ensure adherence to best practices, compliance, and revenue-generating behaviors. Included, building Revenue-based ROIs to show the real value of the output of the enablement mechanisms. Provide targeted coaching support and real-time feedback, leveraging sales quality insights to refine seller skills and optimize performance. Identify and address sales gaps, adjusting training and enablement strategies to improve conversion rates, customer experience, and revenue outcomes. Collaborate with Global Sales Operations and Client Leadership to align training, quality, and enablement initiatives with revenue goals and seller success metrics. Maintain and optimize training assets, sales tools, and performance measurement systems to ensure a scalable and data-driven approach to learning. Contribute to global, strategic projects that enhance sales effectiveness, from onboarding acceleration to advanced skill development for tenured sellers. Work in partnership with multiple lines of business by analyzing, designing, developing, implementing, and evaluating Sales Enablement initiatives that improve quality, productivity, and sales. What you Bring to the RoleBachelors degree in a related field preferred or equivalent combination of education and experience. Multi-lingual Requirement for Latin America (English, Portuguese and/or Spanish) Sales Training & Coaching: Proven ability to develop and facilitate engaging sales training programs. Sales Quality Analysis: Experience in monitoring, evaluating, and optimizing sales interactions for improved performance. Inside Sales & Contact Center Knowledge: Deep understanding of sales dynamics, performance drivers, and revenue growth strategies. Sales & Performance Tools: Familiarity with LMS, CRM, Quality Monitoring Systems, and Sales Enablement platforms. Microsoft 365 / Google Workspace: Proficiency in Word, Excel, PowerPoint, Teams, SharePoint, Docs, Sheets, Drive, etc. Instructional Design & Learning Methodologies: Experience with Bloom's Taxonomy, action-oriented learning outcomes, and adult learning principles including the AGES Model. What You Can ExpectRamp Time Acceleration: New hires reach proficiency faster, demonstrating measurable business impact. Sales Effectiveness Growth: Continuous improvement in seller confidence, conversion rates, and customer experience. Data-Driven Coaching Support: Training is directly informed by sales quality insights, driving higher performance. Seamless Collaboration: Alignment between Sales, Quality, Operations, Analytics, and other Enablement teams ensures a holistic approach to seller success. #LI-OnsiteNotice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC . Primary Location: US-AZ-Tempe
    $44k-59k yearly est. Auto-Apply 13h ago
  • Subrogation Specialist (English or Spanish Bilingual)

    AFNI 4.1company rating

    Phoenix, AZ job

    We are looking to hire Subrogation Specialists who are either English speaking or English/Spanish Bilingual to join our team! We offer a minimum starting wage of $21.00/hour, with Specialists earning an average monthly bonus of $1,300! The Subrogation Specialist is responsible for recovering subrogation claims from insurance carriers, self-insured entities, and uninsured tortfeasors. This role requires close collaboration with clients, insured parties, and other stakeholders to maximize recovery while ensuring compliance with state regulations and industry best practices. Candidates who live within 60 miles from 7810 E Escalante Rd. Tucson, AZ 85730 could be considered for an onsite position. Essential Functions and Responsibilities: Review and manage subrogation files across varying lines of business. Respond professionally and promptly to telephone calls and emails from clients, adjusters, claimants, witnesses, attorneys, and underwriters. Review and investigate claims to evaluate liability, assess damages, and determine all viable recovery avenues. Prepare and analyze files, ensuring accurate documentation and tracking of all verbal and written correspondence in applicable systems. Process carrier-to-carrier subrogation claims. Research laws and state statutes on subrogation claims to ensure compliance and optimize recovery. Communicate effectively to obtain and provide necessary information from relevant parties. Negotiate liability and damage disputes with other insurance carriers and self-insured entities. Review claim files to evaluate collection potential and develop strategies for each recovery. Minimum Job Requirements: High school diploma or GED; some college coursework preferred. 3-5 years of subrogation or claims experience preferred. Adjuster license preferred. Proficiency with Microsoft Office and relevant claims systems. Strong oral and written communication skills. Proven ability to analyze, negotiate, and manage multiple tasks with attention to detail. Demonstrated reasoning and problem-solving abilities. Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our family. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
    $21 hourly 2d ago
  • JAVA / Hadoop Developer ( Strong Java Background)

    TRG 4.6company rating

    Phoenix, AZ job

    Job Role : JAVA / Hadoop Developer ( Strong Java Background) Job Type : Full Time/ Permanent Salary : Market + Benefits + Relocation Assistance Required Skill: Core Java , Distributed System , Design pattern , Messaging ( Sounds knowledge in Big Data / Hadoop technologies ) Job description: Should have sounds knowledge in Big Data/ Hadoop Should have strong hands-on experience in minimum 5 pluas years in Java/ J2EE Java experience, in open source, data-intensive, distributed environments. Should have worked on open source products and contribution towards it would be an added advantage. Implemented and in-depth knowledge of various java, J2EE and EAI patterns. Interetsted candidate can reach me on Below contact details : Thanks & Regards Utkarsh Agarwal ************ ext 995 Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: 2 Slots for phone interview: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.
    $81k-104k yearly est. 60d+ ago
  • Sales Representative (Automotive Internet Sales)

    Percepta 4.2company rating

    Tempe, AZ job

    At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Sales Representative (Automotive Internet Sales) working on-site at our Rio Salado Parkway location in Tempe, AZ, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You'll Be Doing The Sales Representative builds and maintains trust as a skilled expert, providing comprehensive support to customers and prospective buyers through the purchasing process. This role works to simplify the process by educating customers at varying stages of the car-buying process. This includes responding to questions, resolving issues, including answering questions on underwriting procedures. This role will require the Guide to reach out to prospective customers using leads via SMS, phone, chat, and email. The Sales Guide has a key role in mitigating risk and safeguarding customer information, and ensuring the customer is set up successfully in their loan. During a Typical Day, You'll Provide an exceptional customer experience in every interaction. Own the buying experience from beginning to end. Assist the customer with vehicle selection, explaining the financing terms, and guiding them through the verification process. Use the provided leads to convert into sales opportunities. Manage the underwriting process with the customer by reviewing and ensuring all required documentation is gathered and submitted for financing determination. Be responsible for resolving customer issues, including issues with their account, underwriting, or additional requirements needed for their loan application. Utilize the client software tools, as well as external tools such as consumer credit bureaus and other internet sources, to assist in the underwriting process. Collaborate with internal teams and/or departments to resolve issues. Be responsible for documenting customer inquiries and the underwriting process. Identify and present out-of-the-box ideas and process improvement changes, and enhancements to other team members and leaders that will ensure this program is second to none. What You Bring to the Role High School Diploma (required); Associate or Bachelor's degree preferred 2 years of experience in a Sales Contact Center, hospitality industry, financial industry, or any combination thereof. Ability to achieve targets and close sales leads. Knowledge of the automotive industry is a plus. Car sales experience is a plus. Online purchasing (e-commerce) knowledge is a plus High level of trust and integrity Passion and experience in negotiation to close a sale Ability to handle objections and rebuttals while quickly adjusting to customer concerns Strong verbal and written communication skills Detailed listening skills Strong customer service, interpersonal, and relationship-building skills Time management and the ability to prioritize projects and customer needs Conflict resolution skills - listen to the customer Exercise good service and business judgment with the end goal of customer satisfaction Excellent English language, oral and written, with grammatical knowledge and etiquette Ability to sway the opinion of others through verbal and/or written correspondence Ability to blend personality with professional demeanor to provide the customer with a comfortable conversation Use of technology for product resourcing to resolve customer issues Typing Skills (minimum 30wpm) Knowledgeable in MS Office, Email, Texting, and Chat Ability to work through multiple computer screens Ability to reach specified goals as set forth and meet Performance Expectations Ability to work calmly under pressure Displays professionalism in demeanor, language, and appearance What You Can Expect Starting hourly rate of $19.50 per hour (bonus and incentives during operations, based on the cars sold, will be discussed during the interview process) Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs Employee Rewards Program A Bit More About Your Role Hours of operation\: Monday to Friday 7\:00 am - 6\:00 pm MST, Saturday and Sunday 7\:00 am - 4\:00 pm, MUST be flexible to any 8-hour shift/5 days per week, for 40 hours per week. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: Lead with humility - We listen first, lead with empathy, and stay grounded-so people and ideas have room to grow. Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in every interaction. Leave it better - We take ownership and leave every process, person, and place better than we found it. Win together - We succeed as one-celebrating, supporting, and showing up for each other. Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way. #LI-Onsite
    $19.5 hourly Auto-Apply 60d+ ago
  • Chargeback Specialist

    Connectamerica 4.3company rating

    Phoenix, AZ job

    About the Company Connect America and our family of brands, including Lifeline, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years. As North America's largest independent provider of connected care, we deliver a growing portfolio of innovative technologies that help bridge the gap between healthcare providers, individuals, and their care partners. Our easy-to-use solutions support health and safety in a way that leads to enhanced quality of life, earlier interventions, reduced hospitalizations and peace of mind for an estimated 10 million lives every year. Together, we are enabling independence and redefining the global home healthcare market. Connect America has been recognized as one of Philly Happening's Best Places to Work. Our award-winning customer service team has received the Best Service Award from Today's Caregiver. In addition, our healthcare division was named Top Ten Home Healthcare Solutions Provider in 2019 & 2020. At Connect America, we treat all our customers and team members ethically and respectfully, creating relationships built on trust. We work as supportive team members, developing customer solutions in a collaborative manner. If you are a dedicated, compassionate team player, come be a part of an organization that makes a positive difference in the lives of those we serve. Our headquarters are located close to the city of Philadelphia, in Bala Cynwyd, PA. Learn more at *********************** Position Summary We are seeking a detail-oriented and experienced Chargeback Specialist to join our Finance/Accounting team. The successful candidate will be responsible for resolving chargeback disputes, protecting company revenue, and ensuring compliance with all relevant payment network regulations. This role requires strong analytical and communication skills, as you will interact with company Merchant Processor and internal teams. Responsibilities * Investigate and resolve credit card disputes and chargebacks in a timely and accurate manner. * Gather and analyze transaction data and documentation to build compelling dispute cases. * Communicate with merchant processor and internal departments (such as Customer Care, Special Projects & collections) to clarify issues and resolve disputes. * Maintain accurate records of all chargeback activity and reconciliation efforts. * Stay up-to-date on all card network rules (Visa, Mastercard, etc.) and industry regulations. * Assist with external audits related to chargeback processes. * Update Customers account to reflect the ongoing and completed chargeback process Qualifications * Education: Bachelor's degree in Finance, Accounting, or a related field is preferred; relevant experience may be considered in lieu of a degree. * Experience: Experience in a finance or accounting role with direct or indirect exposure to the chargeback process, billing or customer analysis functions * Technical Skills: Proficiency with Microsoft Office(word/PDF/Excel) is required. * Soft Skills: Strong analytical, problem-solving, and organizational abilities. Excellent written and verbal communication skills. Monday-Friday, 9am-5:30pm Eastern Time
    $31k-36k yearly est. 17d ago
  • Inbound Chat Sales Representative

    TTEC 4.4company rating

    TTEC job in Tempe, AZ

    Your potential has a place here with TTEC's award-winning employment experience. As **Inbound Chat Sales Representative** working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! **What You'll be Doing** Are you results-focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you'll engage in inbound consultative sales for small business clients, working closely with cross-functional teams to present solutions that save customers time and money, enabling them to focus on what matters most. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. **During a Typical Day, You'll** Leverage your passion for goal setting and persuasive negotiation skills to connect with sophisticated customers and close larger deals using consultative written communication. Collaborate with new and existing accounting professionals to assess their needs and recommend tailored solutions. Drive sales by engaging with accounting partners, offering a comprehensive suite of solutions designed for small to mid-market businesses. **What You Bring to the Role** 3 years or more of sales experience Recognize customer needs, apply business acumen and sales expertise to address challenges, and explain solutions while seeking growth opportunities and making informed decisions. High school diploma or equivalent Computer experience Typing skills - 35 WPM Minimum **What You Can Expect** ** ** Business-to-Business hours with a Monday to Friday schedule so you can take your weekends back Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $22.50 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit ************************************************ for more information **A Bit More About Your Role** We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. **About TTEC** Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. **Job:** _Sales / Business Development_ **Title:** _Inbound Chat Sales Representative_ **Location:** _AZ-Tempe_ **Requisition ID:** _048DI_
    $22.5 hourly 48d ago
  • Sales Representative-Automotive Internet Sales

    Percepta 4.2company rating

    Tempe, AZ job

    We bring first-class service across each market we support. As a Sales Guide (100% onsite) at Rio Salado Parkway in Tempe, AZ, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You'll Be Doing The Sales Guide builds and maintains trust as a skilled expert, providing comprehensive support to customers and prospective buyers through the purchasing process. This role works to simplify the process by educating customers at varying stages of the car-buying process. This includes responding to questions, resolving issues, including answering questions on underwriting procedures. This role will require the Guide to reach out to prospective customers using leads via SMS, phone, chat, and email. The Sales Guide has a key role in mitigating risk and safeguarding customer information and ensuring the customer is set up successfully in their loan. During a Typical Day, You'll Duties and Responsibilities · Provide an exceptional customer experience in every interaction. · Owns the buying experience from beginning to end. · Assist the customer with vehicle selection, explaining the financing terms, and guiding them through the verification process. · Use provided leads to convert into sales opportunities. · Manage the underwriting process with the customer by reviewing and ensuring all required documentation is gathered and submitted for financing determination. · Responsible for resolving customer issues including issues with their account, underwriting, or additional requirements needed for their loan application. · Utilization of the client software tools as well as external tools such as consumer credit bureaus and other internet sources, to assist in the underwriting process. · Collaborate with internal teams and/or departments to resolve issues. · Responsible for documenting customer inquiries and underwriting process. · Identifies and presents out-of-the-box ideas and process improvement changes and enhancements to other team members and leaders that will ensure this program is second to none. What You Bring to the Role Education/Experience · High School Diploma required. Associate degree or Bachelor's degree preferred. 2 years of experience in a Sales Contact Center, hospitality industry, financial industry, or any combination thereof. · Achieving targets and closing sales leads. · Knowledge of the automotive industry a plus. · Car sales experience a plus. Online purchasing (eCommerce) knowledge a plus Skills · High level of trust and integrity · Passion and experience in negotiation to close a sale · Ability to handle objections and rebuttals while quickly adjusting to customer concerns · Strong verbal and written communication skills · Detailed listening skills · Strong customer service, interpersonal and relationship building skills · Time management and ability to prioritize projects and customer needs · Conflict resolution skills - listen to the customer · Exercise good service and business judgment with end goal of customer satisfaction · Excellent English language, oral and written, with grammatical knowledge and etiquette · Ability to sway the opinion of others through verbal and/or written correspondence · Ability to blend personality with professional demeanor to provide the customer with a comfortable conversation · Use of technology for product resourcing to resolve customer issues · Typing Skills (minimum 30wpm) · Knowledgeable in MS Office, Email, Texting and Chat · Ability to work through multiple computer screens · Ability to reach specified goals as set forth and meet Performance Expectations · Ability to work calmly under pressure · Displays professionalism in demeanor, language, and appearance What You Can Expect $19.50 per hour Bonus and Incentives during Operations based on the cars sold will be discussed during the interview process Plus benefits: · Health/Dental/Vision/Life Insurance · Flexible Spending Account (FSA) and Health Savings Account (HSA) · 401(k) with company match · Vacation/Sick Time and Paid Holidays · Tuition Reimbursement · Employee Assistance Program · Employee Discount Program · Training and Development Programs · Employee Rewards Program A Bit More About Your Role Hours of operation: Monday to Friday 7\:00 am - 6\:00 pm MST, Saturday and Sunday 7\:00 am - 4\:00 pm, MUST be flexible to any 8-hour shift/5 days per week, for 40 hours per week. A Bit More About Your Role Hours of operation: Monday to Friday 7\:00 am - 6\:00 pm MST, Saturday and Sunday 7\:00 am - 4\:00 pm, MUST be flexible to any 8-hour shift/5 days per week, for 40 hours per week. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: Lead with humility - We listen first, lead with empathy, and stay grounded-so people and ideas have room to grow. Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in every interaction. Leave it better - We take ownership and leave every process, person, and place better than we found it. Win together - We succeed as one-celebrating, supporting, and showing up for each other. Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way. #LI-Onsite
    $19.5 hourly Auto-Apply 60d+ ago
  • Associate Administrator Systems Administration

    TTEC 4.4company rating

    TTEC job in Phoenix, AZ

    Your potential has a place here with TTEC's award-winning employment experience. As a Associate Administrator Systems Administration working remotely in the United States, you'll be a part of bringing humanity to business. \#experience TTEC **What You'll Do** Associate Administrator position provides Tier 1 end-user provisioning and technical support. The position requires strategic thinking and problem-solving skills to apply documented processes to new problems as they are identified. It requires good customer interaction skills both written and verbal, and the ability to work co-operatively to meet deadlines and objectives. **During a Typical Day, You'll** + Provisioning and access management in the following but not limited to: Active Directory, MS Exchange, Office 365, Security Groups, Distribution lists, Kerio Email, Portal DMZ, Zoom, Shared Folders, Skype, VPN Access, SharePoint, OneDrive, FNP service, etc. + Conduct industry audits related but not limited to Active Directory, Oracle and other systems supported + Provide end user support for but not limited to the following applications: Oracle HRMS, Taleo, Qualtrics, CareerPoint - Cornerstone, Empower, TTEC University, ImageNow, Mosaic, TTECJobs.com, Centerpoint, etc + Conduct regression testing and UATs + Conduct project and initiatives assigned to ISU Provisioning + Conduct internal trainings **What You Bring to the Role** + Bachelor's/College Degree, Computer Science/Information Technology or equivalent. + Experience in Active Directory, PowerShell Scripting, Microsoft Exchange, Office 365, Windows 10, SharePoint, OneDrive. Experience in SQL and in ITIL is an advantage. + Experience in supporting PC software including configuration, troubleshooting, and maintenance, or relevant technical training/degree from an accredited college, university or technical certification. + Experience on a BPO company + Work as part of a regional team across multiple countries, cultures and time-zones + Applicants must be willing to work on shifting schedules including weekends and holidays **What You Can Expect** + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged + A global team of curious lifelong learners guided by our company values + Ask us about our paid time off (PTO) and wellness and healthcare benefits + And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit *********************** for more information. **Compensation** The anticipated range is $23.17/hr. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. **About TTEC** TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. \#LI-Remote **Title:** _Associate Administrator Systems Administration_ **Location:** _TX-Austin_ **Requisition ID:** _048L0_
    $23.2 hourly 11d ago
  • Uninsured Motorist Collector (English or Spanish Bilingual)

    Afni 4.1company rating

    Phoenix, AZ job

    We are looking to hire Uninsured Motorist Collectors who are either English speaking or English/Spanish Bilingual to join our team! We offer a minimum starting wage of $18.00/hour, with Collectors earning an average monthly bonus of $1,500! The Uninsured Motorist (UM) Collector is responsible for recovery of consumer subrogation claims by receiving incoming and placing outbound uninsured motorists (UM) calls for the UM team. The incumbent will successfully negotiate payment in full, settlement in full, or a payment plan based upon client requirements. Candidates who live within 60 miles from 7810 E Escalante Rd. Tucson, AZ 85730 could be considered for an onsite position. Essential Functions and Responsibilities: Negotiate payment terms, settlements, and account resolutions, including exceptions beyond standard guidelines. Prepare, review, and document case files while maintaining accurate records in client systems. Communicate with insured parties, adjusters, claimants, attorneys, and other stakeholders to facilitate recoveries. Evaluate new subrogation files, assess investigations, measure damages, and research state laws to determine cost-effective resolution strategies, including litigation recommendations. Use investigative techniques and databases to locate claimants, negotiate settlements, and arrange payment plans while ensuring compliance with state regulations. Act as a liaison between clients and insured parties, facilitating communication throughout the subrogation process.
    $18 hourly 18h ago
  • Account Executive

    TTEC 4.4company rating

    TTEC job in Tempe, AZ

    Your potential has a place here with TTEC's award-winning employment experience. As an **Account Executive** **working onsite** in Tempe, AZ, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! **What You'll Do** Are you results-focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you'll engage in scheduled appointments to provide consultative sales support for small business clients, working closely with cross-functional teams to present solutions that save customers time and money, enabling them to focus on what matters most. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. **During a Typical Day, You'll ** + Leverage your passion for goal setting and persuasive communication to connect with customers and guide solution-focused conversations. + Effectively recommend, quote, and negotiate product knowledge with customers while identifying and handling all sales opportunities + Collaborate with new and existing accounting professionals to assess their needs and recommend tailored solutions. + Drive sales by engaging with accounting partners, offering a comprehensive suite of solutions designed for small to mid-market businesses. + Demonstrate confidence in using tools and systems to deliver seamless, high-quality experiences. **What You Bring to the Role** + 3 years or more of sales experience + Comfortable with decision-making by assessing the situation, researching potential solutions, and making recommendations before escalating to the next level + Familiarity with accounting or tax-related tools is valued + High school diploma or equivalent + Computer experience **What You Can Expect ** + Business-to-Business hours with a Monday to Friday schedule so you can take your weekends back + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged + A global team of curious lifelong learners guided by our company values + Base wage starting at $23.50 per hour plus performance bonus opportunities + And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit ************************************************ for more information. **A Bit More About Your Role** We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. **About TTEC** Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. **Job:** _Sales / Business Development_ **Title:** _Account Executive_ **Location:** _AZ-Tempe_ **Requisition ID:** _048DJ_
    $23.5 hourly 48d ago
  • Manager, Learning & Development

    TTEC 4.4company rating

    TTEC job in Tempe, AZ

    Your potential has a place here with TTEC's award-winning employment experience. As a Learning & Development Manager working onsite in Hayden Ferry, AZ, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all Learning & Development Managers focus on providing coaching, motivation and support to enhance the engagement and success of their team of training specialists in attaining targets and goals. Evaluate trainers, curriculum and processes. Recommend and coordinate needed changes based on process analysis. They are responsible for meeting team productivity and quality goals. You'll report to Director of Learning & Development. You'll contribute to the success of the customer experience and the team's overall success. During a Typical Day, You'll: * Achieve 100% of training completion goals. * Manage day-to-day operations, processes, and reporting * Improve the key success metrics associated with training goals. * Deliver excellent customer service and communication. * Develop, coach, support, and evaluate the team. * Ensure team has tools, systems, and support needed to perform trainings. What You Bring to the Role: * 1-2 years' experience managing training and/or adult learning programs * 4+ years' experience in training and/or adult learning * experience is sales or sales training * Strong coaching shills * Data analysis and reporting skills * Strong attention to detail and desire to follow procedures * High customer service orientation * Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly * Call center experience What You Can Expect: * An annual incentive program * Health and wellness programs * Paid time off (PTO) * Tuition reimbursement and access to thousands of free online courses Visit *********************************** for more information. Compensation: The Anticipated salary range for this position is 80,000- 85,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Onsite
    $101k-136k yearly est. 5d ago
  • Big data and Hadoop Developer / Lead

    TRG 4.6company rating

    Phoenix, AZ job

    Looking for Big data and Hadoop with Good Experience in Java Additional Information All your information will be kept confidential according to EEO guidelines.
    $81k-104k yearly est. 60d+ ago
  • Senior Trainer

    TTEC 4.4company rating

    TTEC job in Tempe, AZ

    Description - External Your potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer working onsite Tempe, AZ, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! The Revenue Generation Learning & Development team is responsible for elevating sales performance through technical, functional, and behavioral knowledge transfer. Our mission is to continuously improve seller effectiveness by driving training, knowledge management, and performance evaluation initiatives that maximize business impact. What You'll Do The Senior Specialist, Sales Effectiveness & Enablement, plays a critical dual role, serving as both a sales trainer and ROI analyst. This individual will be responsible for driving seller effectiveness through comprehensive training programs while simultaneously evaluating sales interactions to ensure best-in-class quality, compliance, and revenue-driving behaviors. * Onboard and develop high-performing sellers by designing and delivering training programs that accelerate time to proficiency and drive business impact. * Evaluate and enhance sales interactions (calls, emails, digital engagements) to ensure adherence to best practices, compliance, and revenue-generating behaviors. Included, building Revenue-based ROIs to show the real value of the output of the enablement mechanisms. * Provide targeted coaching support and real-time feedback, leveraging sales quality insights to refine seller skills and optimize performance. * Identify and address sales gaps, adjusting training and enablement strategies to improve conversion rates, customer experience, and revenue outcomes. * Collaborate with Global Sales Operations and Client Leadership to align training, quality, and enablement initiatives with revenue goals and seller success metrics. * Maintain and optimize training assets, sales tools, and performance measurement systems to ensure a scalable and data-driven approach to learning. * Contribute to global, strategic projects that enhance sales effectiveness, from onboarding acceleration to advanced skill development for tenured sellers. * Work in partnership with multiple lines of business by analyzing, designing, developing, implementing, and evaluating Sales Enablement initiatives that improve quality, productivity, and sales. What you Bring to the Role * Bachelors degree in a related field preferred or equivalent combination of education and experience. * Multi-lingual Requirement for Latin America (English, Portuguese and/or Spanish) * Sales Training & Coaching: Proven ability to develop and facilitate engaging sales training programs. * Sales Quality Analysis: Experience in monitoring, evaluating, and optimizing sales interactions for improved performance. * Inside Sales & Contact Center Knowledge: Deep understanding of sales dynamics, performance drivers, and revenue growth strategies. * Sales & Performance Tools: Familiarity with LMS, CRM, Quality Monitoring Systems, and Sales Enablement platforms. * Microsoft 365 / Google Workspace: Proficiency in Word, Excel, PowerPoint, Teams, SharePoint, Docs, Sheets, Drive, etc. * Instructional Design & Learning Methodologies: Experience with Bloom's Taxonomy, action-oriented learning outcomes, and adult learning principles including the AGES Model. What You Can Expect * Ramp Time Acceleration: New hires reach proficiency faster, demonstrating measurable business impact. * Sales Effectiveness Growth: Continuous improvement in seller confidence, conversion rates, and customer experience. * Data-Driven Coaching Support: Training is directly informed by sales quality insights, driving higher performance. * Seamless Collaboration: Alignment between Sales, Quality, Operations, Analytics, and other Enablement teams ensures a holistic approach to seller success. #LI-Onsite Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .
    $44k-59k yearly est. 10d ago
  • Uninsured Motorist Collector (English or Spanish Bilingual)

    Afni, Inc. 4.1company rating

    Phoenix, AZ job

    We are looking to hire Uninsured Motorist Collectors who are either English speaking or English/Spanish Bilingual to join our team! We offer a minimum starting wage of $18.00/hour, with Collectors earning an average monthly bonus of $1,500! The Uninsured Motorist (UM) Collector is responsible for recovery of consumer subrogation claims by receiving incoming and placing outbound uninsured motorists (UM) calls for the UM team. The incumbent will successfully negotiate payment in full, settlement in full, or a payment plan based upon client requirements. Candidates who live within 60 miles from 7810 E Escalante Rd. Tucson, AZ 85730 could be considered for an onsite position. Essential Functions and Responsibilities: * Negotiate payment terms, settlements, and account resolutions, including exceptions beyond standard guidelines. * Prepare, review, and document case files while maintaining accurate records in client systems. * Communicate with insured parties, adjusters, claimants, attorneys, and other stakeholders to facilitate recoveries. * Evaluate new subrogation files, assess investigations, measure damages, and research state laws to determine cost-effective resolution strategies, including litigation recommendations. * Use investigative techniques and databases to locate claimants, negotiate settlements, and arrange payment plans while ensuring compliance with state regulations. * Act as a liaison between clients and insured parties, facilitating communication throughout the subrogation process. Minimum Job Requirements: * High school diploma or GED required. * 1-3 years of collections experience preferred. * American Collectors Association (ACA) certification preferred. * Formal training in insurance claims and claims law preferred, * Proficiency with Microsoft Office, computers and related applications. * Possess strong analytical / negotiating skills and be able to analyze facts, demonstrate sound judgment and be able to make prompt decisions. * Must be recovery oriented and focused on meeting goals and objectives while acting with integrity. * Possess exemplary oral and written communication skills. * Possess excellent organizational and time-management skills with the ability to work independently. * Demonstrated ability to multi-task with attention to detail and effectively support multiple accounts. * Demonstrated reasoning and problem-solving abilities * Ability to adhere to call flow outline and follow requirements specified by clients Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our family. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
    $18 hourly 2d ago
  • Inbound Sales Representative

    Ttec 4.4company rating

    Ttec job in Tempe, AZ

    Inbound Sales RepresentativeYour potential has a place here with TTEC's award-winning employment experience. As Inbound Sales Representative working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. #experience TTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be DoingAre you results-focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you'll engage in inbound consultative sales for small business clients, working closely with cross-functional teams to present solutions that save customers time and money, enabling them to focus on what matters most. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Use proven sales techniques to consult with customers, guiding them toward the best tax solutions through clear and professional communication. Collaborate with internal and external customers to understand their needs, providing tailored recommendations for in-person tax preparation or cloud-based self-service products. Focus on delivering high-quality customer experiences by engaging ethically and professionally, prioritizing interactions that drive sales and support customer success. What You Bring to the Role2 years or more of sales experience Recognize customer needs, apply business acumen and sales expertise to address challenges, and explain solutions while seeking growth opportunities and making informed decisions. High school diploma or equivalent Computer experience Ability to work onsite in the office is an essential function of the job What You Can Expect Business-to-Business hours with a Monday - Friday schedule so you can take your weekends back Supportive of your career and professional development An inclusive culture and community-minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $22. 50 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement,health and wellness incentives. Visit ************ ttecjobs. com/en/us-employee-benefits for more information A Bit More About Your RoleWe're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location: US-AZ-TempeJob: Sales / Business Development
    $22 hourly Auto-Apply 13h ago
  • Subrogation Specialist (English or Spanish Bilingual)

    Afni 4.1company rating

    Phoenix, AZ job

    We are looking to hire Subrogation Specialists who are either English speaking or English/Spanish Bilingual to join our team! We offer a minimum starting wage of $21.00/hour, with Specialists earning an average monthly bonus of $1,300! The Subrogation Specialist is responsible for recovering subrogation claims from insurance carriers, self-insured entities, and uninsured tortfeasors. This role requires close collaboration with clients, insured parties, and other stakeholders to maximize recovery while ensuring compliance with state regulations and industry best practices. Candidates who live within 60 miles from 7810 E Escalante Rd. Tucson, AZ 85730 could be considered for an onsite position. Essential Functions and Responsibilities: Review and manage subrogation files across varying lines of business. Respond professionally and promptly to telephone calls and emails from clients, adjusters, claimants, witnesses, attorneys, and underwriters. Review and investigate claims to evaluate liability, assess damages, and determine all viable recovery avenues. Prepare and analyze files, ensuring accurate documentation and tracking of all verbal and written correspondence in applicable systems. Process carrier-to-carrier subrogation claims. Research laws and state statutes on subrogation claims to ensure compliance and optimize recovery. Communicate effectively to obtain and provide necessary information from relevant parties. Negotiate liability and damage disputes with other insurance carriers and self-insured entities. Review claim files to evaluate collection potential and develop strategies for each recovery.
    $21 hourly 18h ago
  • Sales Representative-Automotive Internet Sales

    Percepta 4.2company rating

    Tempe, AZ job

    We bring first-class service across each market we support. As a Sales Guide (100% onsite) at Rio Salado Parkway in Tempe, AZ, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You'll Be Doing The Sales Guide builds and maintains trust as a skilled expert, providing comprehensive support to customers and prospective buyers through the purchasing process. This role works to simplify the process by educating customers at varying stages of the car-buying process. This includes responding to questions, resolving issues, including answering questions on underwriting procedures. This role will require the Guide to reach out to prospective customers using leads via SMS, phone, chat, and email. The Sales Guide has a key role in mitigating risk and safeguarding customer information and ensuring the customer is set up successfully in their loan. During a Typical Day, You'll Duties and Responsibilities · Provide an exceptional customer experience in every interaction. · Owns the buying experience from beginning to end. · Assist the customer with vehicle selection, explaining the financing terms, and guiding them through the verification process. · Use provided leads to convert into sales opportunities. · Manage the underwriting process with the customer by reviewing and ensuring all required documentation is gathered and submitted for financing determination. · Responsible for resolving customer issues including issues with their account, underwriting, or additional requirements needed for their loan application. · Utilization of the client software tools as well as external tools such as consumer credit bureaus and other internet sources, to assist in the underwriting process. · Collaborate with internal teams and/or departments to resolve issues. · Responsible for documenting customer inquiries and underwriting process. · Identifies and presents out-of-the-box ideas and process improvement changes and enhancements to other team members and leaders that will ensure this program is second to none. What You Bring to the Role Education/Experience · High School Diploma required. Associate degree or Bachelor's degree preferred. 2 years of experience in a Sales Contact Center, hospitality industry, financial industry, or any combination thereof. · Achieving targets and closing sales leads. · Knowledge of the automotive industry a plus. · Car sales experience a plus. Online purchasing (eCommerce) knowledge a plus Skills · High level of trust and integrity · Passion and experience in negotiation to close a sale · Ability to handle objections and rebuttals while quickly adjusting to customer concerns · Strong verbal and written communication skills · Detailed listening skills · Strong customer service, interpersonal and relationship building skills · Time management and ability to prioritize projects and customer needs · Conflict resolution skills - listen to the customer · Exercise good service and business judgment with end goal of customer satisfaction · Excellent English language, oral and written, with grammatical knowledge and etiquette · Ability to sway the opinion of others through verbal and/or written correspondence · Ability to blend personality with professional demeanor to provide the customer with a comfortable conversation · Use of technology for product resourcing to resolve customer issues · Typing Skills (minimum 30wpm) · Knowledgeable in MS Office, Email, Texting and Chat · Ability to work through multiple computer screens · Ability to reach specified goals as set forth and meet Performance Expectations · Ability to work calmly under pressure · Displays professionalism in demeanor, language, and appearance What You Can Expect $19.50 per hour Bonus and Incentives during Operations based on the cars sold will be discussed during the interview process Plus benefits: · Health/Dental/Vision/Life Insurance · Flexible Spending Account (FSA) and Health Savings Account (HSA) · 401(k) with company match · Vacation/Sick Time and Paid Holidays · Tuition Reimbursement · Employee Assistance Program · Employee Discount Program · Training and Development Programs · Employee Rewards Program A Bit More About Your Role Hours of operation: Monday to Friday 7\:00 am - 6\:00 pm MST, Saturday and Sunday 7\:00 am - 4\:00 pm, MUST be flexible to any 8-hour shift/5 days per week, for 40 hours per week. About Us Established in 2000, we have contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them every day . As a We team member, you can expect\: Culture of Service - to be treated like you are the customer from day one Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions Respect - a team that is accountable, dependable and gives you their full attention Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization Career Growth - lots of learning opportunities for aspiring minds Diversity - be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness. As a condition of employment, We require all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. We is an Equal Opportunity Employer. Please note that neither we nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such bank account details from applicants at any point in the recruitment process. #LI-Onsite
    $19.5 hourly Auto-Apply 60d+ ago
  • Account Executive

    Ttec 4.4company rating

    Ttec job in Tempe, AZ

    Account ExecutiveYour potential has a place here with TTEC's award-winning employment experience. As an Account Executive working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. #experience TTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!What You'll DoAre you results-focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you'll engage in scheduled appointments to provide consultative sales support for small business clients, working closely with cross-functional teams to present solutions that save customers time and money, enabling them to focus on what matters most. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Leverage your passion for goal setting and persuasive communication to connect with customers and guide solution-focused conversations. Effectively recommend, quote, and negotiate product knowledge with customers while identifying and handling all sales opportunities Collaborate with new and existing accounting professionals to assess their needs and recommend tailored solutions. Drive sales by engaging with accounting partners, offering a comprehensive suite of solutions designed for small to mid-market businesses. Demonstrate confidence in using tools and systems to deliver seamless, high-quality experiences. What You Bring to the Role3 years or more of sales experience Comfortable with decision-making by assessing the situation, researching potential solutions, and making recommendations before escalating to the next level Familiarity with accounting or tax-related tools is valued High school diploma or equivalent Computer experience What You Can Expect Business-to-Business hours with a Monday to Friday schedule so you can take your weekends back Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values Base wage starting at $23. 50 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit ************ ttecjobs. com/en/us-employee-benefits for more information. A Bit More About Your RoleWe're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location: US-AZ-TempeJob: Sales / Business Development
    $23 hourly Auto-Apply 13h ago
  • Big data and Hadoop Developer / Lead

    Trg 4.6company rating

    Phoenix, AZ job

    Looking for Big data and Hadoop with Good Experience in Java Additional Information All your information will be kept confidential according to EEO guidelines.
    $81k-104k yearly est. 2h ago

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