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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Burlington, MA | $35,976 | $17.30 |
| 2 | Trenton, NJ | $35,529 | $17.08 |
| 3 | New York, NY | $35,227 | $16.94 |
| 4 | Irvine, CA | $34,617 | $16.64 |
| 5 | Chicago, IL | $34,552 | $16.61 |
| 6 | Austin, TX | $34,176 | $16.43 |
| 7 | Washington, DC | $33,685 | $16.19 |
| 8 | Dover, DE | $33,439 | $16.08 |
| 9 | Hartford, CT | $33,392 | $16.05 |
| 10 | Harrisburg, PA | $31,373 | $15.08 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Occupational Medicine Specialist | $244,220 | $117 | - |
| 2 | Product Specialist/Manager | $123,075 | $59 | - |
| 3 | Technical Solutions Specialist | $115,052 | $55 | - |
| 4 | Senior Application Specialist | $109,325 | $53 | - |
| 5 | Lead Specialist Technician | $103,622 | $50 | - |
| 6 | Senior Configuration Management Specialist | $103,562 | $50 | - |
| 7 | Senior Product Specialist | $102,920 | $49 | - |
| 8 | Senior Security Specialist | $102,344 | $49 | - |
| 9 | Business Solutions Specialist | $101,347 | $49 | - |
| 10 | Pulmonary Disease Specialist | $99,326 | $48 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Prefeitura Municipal De Duque De Caxias | $59,598 | $29 | - |
| 2 | Inktel | $31,457 | $15 | - |
| 3 | Arise Virtual Solutions | $31,293 | $15 | - |
| 4 | Synergy Solutions | $31,268 | $15 | - |
| 5 | GCS | $31,254 | $15 | 1 |
| 6 | Call Center Services International | $31,253 | $15 | - |
| 7 | APAC Customer Services | $31,236 | $15 | - |
| 8 | Working Solutions | $31,228 | $15 | - |
| 9 | American Customer Care | $31,227 | $15 | 2 |
| 10 | Calling Solutions | $31,208 | $15 | - |
| 11 | Afni | $31,181 | $15 | 3 |
| 12 | Global Response | $31,175 | $15 | - |
| 13 | Advanced Call Center Technologies | $31,163 | $15 | - |
| 14 | Connect America | $31,153 | $15 | 81 |
| 15 | FCR | $31,036 | $15 | 11 |
| 16 | SYKES | $31,034 | $15 | - |
| 17 | Sutherland | $30,607 | $15 | 5 |
| 18 | Percepta | $30,218 | $15 | 17 |
| 19 | BCG BrightHouse | $30,052 | $14 | - |
| 20 | TRG - The Resource Group | $30,014 | $14 | 2 |