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Account Representative jobs at TTI Maumee Equipment

- 1774 jobs
  • Inside Sales Account Representative - Bilingual Spanish | Northern Mexico Branch - Fort Worth, TX

    TTI 4.6company rating

    Account representative job at TTI Maumee Equipment

    Our growing company is in need of an Account Representative to help grow sales in our Northern Mexico Branch located in Fort Worth, TX. The Account Representative sells company products and services via telephone, internet, e-mail and fax. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements. Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our Account Representatives Team: Sells products and services offered by TTI. This includes, but is not limited to, product lines, AIM programs, quality, and value-added services. The sale is attained by building relationships and tailoring the sales approach to meet and inquire on the customers' needs. This is measured through monthly sales reporting, quality objectives and regular management reviews. Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the branch or corporate product manager and the manufacturers to get the most competitive pricing by utilizing communication by telephone, fax and email. The Account Reps success is measured by booking the business at the highest gross profit margin. Processes the customer's order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proof reading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result in a loss of parts and lead time with factories. This is measured by your customers on-time delivery and RMA rate. Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives to be able to discuss product options with customers and sell TTI strengths. Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level. This is measured by how many lines are shipped per sales person and determined how many lines were on time and crossed checked for errors. Increases customer account base by compiling list of prospective customer leads from various sources and makes cold calls. Number of new customers should grow based on this activity. Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecast and activity reports on account territory. Participates and attends sales calls with Field Sales Representatives to develop sales relationship and trust with the customer and TTI. Increased sales are the result of good relationship sales. If performing duties as a designated quality representative, processes and resolves discrepant issues identified within the job function in an expeditious manner by researching the issue, determining appropriate resolution and by providing disposition for nonconforming product to the appropriate parties. Performs other related duties as assigned. Education and Experience Requirements: High school diploma or GED required. Bachelor's degree with one to three years of sales experience; or an equivalent combination of education, sales, and/or customer support experience that provides the required knowledge, skills and abilities. What we look for: Bilingual - English/Spanish Required Exhibits exceptional knowledge of company products and services. Demonstrates persuasiveness, tenacity and strong selling skills. Possesses excellent verbal and written communication skills, including excellent presentation skills. Exhibits strong analytical, problem solving and negotiation skills. Must be organized and able to prioritize and manage multiple tasks. Ability to calculate discounts, commissions, proportions and percentages. Ability to write reports and correspondence proficiently and professionally. Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations. Able to work with minimum supervision and make responsible decisions. Possesses working knowledge of company policies, procedures and computer systems. Ability to type 40 words per minute. Knowledge of Microsoft Office applications (Excel and Word) at a basic level required. This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder'), Political Asylee, or Refugee. What we offer our team members: A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts. Educational Assistance (Tuition Reimbursement). Ongoing training throughout your employment with opportunities to participate in professional and personal development programs. A strong focus on giving back to our communities through philanthropic opportunities. Want to learn more? Visit us at Working at TTI, Inc. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. #LI-AS1
    $53k-77k yearly est. 60d+ ago
  • Construction Client Account Associate

    Project One 4.6company rating

    Peoria, AZ jobs

    About The Company Project One is a nationwide facilities maintenance company that was founded by the vision of varied industry professionals. We are a company that highly values relationships and provides exceptional service. Project One has become a trusted Commercial service provider for big box retailers, restaurants, and many concepts across the country. Our top priority is our customer service and quality of work. Project One undertakes emergencies, on-demand repair, renovation, construction, and maintenance projects. What's in it For You • Project One will provide you with a company owned laptop that can be utilized remotely if needed • Market-leading benefits program including 401k and paid time off • Take charge of your career through growth opportunities and management positions • Be a part of a growing and thriving company with focused professionals Summary Managing a portfolio of accounts to achieve long-term success. Developing positive relationships and handling customers' needs. Generating new sales using existing customers and seeking new customers, encourage repeat business and ensure that clients are satisfied with company products and services. Managing on-call and after-hours responsibilities to ensure our clients are taken care of 24/7. Key Responsibilities & Accountabilities of Client Account Associate • Demonstrate innovative ways to insure exceptional customer service • Acting as the main point of contact between the company and clients • Works with dispatch to insure complete management of job completions and accuracy • Works with purchasing to ensure clients expectations of products and services are met • Ensuring Sub Contactors and Technicians are meeting expectation on jobs and projects • Preparing and sending quotes and proposals to clients • Ensuring that all contracts and necessary paperwork are signed for large projects • Tracking and uploading all expenses for all jobs to ensure accuracy • Preparing invoicing and submitting them to clients • Ensuring clients are not past due on invoices • Maintaining an accurate record of client payments • Resolving client complaints in a professional manner and reporting them to management as required • Introducing new company products and services to existing clients • Developing and maintaining solid client relationship by regularly following up on clients • Drive company sales by building and maintaining relationships with existing and new clients • Report tracking of current projects to clients and management • Sales reporting to Management weekly and quarterly • Travel to markets to develop relationships and generate more sales for your accounts Minimum Qualifications • Desired 2+ years of inside sales experience or customer service • Experience managing projects, work orders, small construction jobs not required but preferred • Experience with Simpro, Service Channel, Compass, Eco Trak, and FM Pilot2 not required but preferred • Proficient in all Microsoft Office Applications not required but preferred Basic Areas of Knowledge & Skills • Ability to cold call with assertive, positive, and persistent style • Ability to work independently and in a team setting • Relationship Building Skills • Understands the importance of self-motivation, time-management, and organizational skills • Thrives in a fast-paced environment that requires problem solving and decision making • Strong analytical skills • The ability to multitask • Strong negotiation skills • Effective communication skills Job information Job Type: Full Time Pay: Est Annual Salary: $62,500.00 - $65,000.00 Supplemental Pay Types: Monthly Tiered Commissions Benefits • Market-competitive, employer matching 401(k) Retirement Plan o For each percent invested by the team member, Project One will match up to 4% • Paid Time-off o PTO begins accruing on the first day of employment and becomes available for taking after 90 days o Up to 80 hours of PTO are granted each year for the first three years o Up to 120 hours of PTO are granted beginning the fourth year (3-year anniversary) o Up to 160 hours of PTO are granted beginning the sixth year (5-year anniversary) • Medical Insurance (coming soon) Work Setting: In Person with Remote Work Available per the Remote Work Policy Travel: Quarterly travel expected after first 90 days Project One is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Project One's application or hiring process due to a disability, please contact the Human Resources department at *************************. Benefits: Competitive salary based on experience. 401(k) plan with company match. Paid time off and holidays. Work from home allowance hrs. based on performance Professional development and training opportunities. Travel and per diem allowances (when applicable)
    $62.5k-65k yearly 3d ago
  • Error Resolution Specialist

    I3 Infotek Inc. 3.9company rating

    Phoenix, AZ jobs

    Job Title Error Resolution Specialist Local candidates only Duration Start: 02/02/2026 End: 06/30/2026 Work Schedule 40 hours/week Day Shift: 7:00 AM - 5:00 PM No weekends Job Summary The Error Resolution Specialist is responsible for reviewing, researching, and resolving errors related to tax documents and payments that require detailed analysis. This role supports ADOR's mission of serving taxpayers by ensuring accuracy, timeliness, and compliance in a production-based environment. This position is ideal for candidates who enjoy problem-solving, working with data, and collaborating with a results-driven team. Key Responsibilities Independently research, analyze, and validate tax documents and payments requiring detailed review Identify and correct system and taxpayer errors using procedural manuals Work within two systems to retrieve, cross-reference, and correct inaccurate data Perform mathematical calculations related to banking transactions Ensure high accuracy and productivity while meeting strict deadlines Maintain quality standards in a production-based work environment Required Skills (MUST be clearly listed on resume - mandatory) Google Suite (Docs, Sheets, Gmail) Banking Credits & Debits ❗ Candidates lacking either of these will be rejected automatically. Required Qualifications High School Diploma or equivalent Experience working in a production-based environment with accuracy and deadlines Strong computer skills (email login, multitasking across multiple applications) Ability to work independently and collaboratively Preferred Skills & Abilities Analyzing and evaluating claims Critical thinking and problem-solving Attention to detail and multitasking Strong interpersonal and communication skills Ability to manage changing priorities Perform mathematical computations accurately Data analysis and decision-making skills Work Environment Office setting Must be onsite for first day (orientation) Fully remote after Day 1 Additional Requirements Local candidates only (must reside in/near Phoenix, AZ at time of submission) Resume must clearly state current location Must be available for in-person interview within 1 week of posting close Must be able to start within 2 weeks of offer Security clearance required (state onboarding process)
    $35k-51k yearly est. 2d ago
  • Customer Service Representative

    Sunrise Systems, Inc. 4.2company rating

    Chicago, IL jobs

    Job Title: Customer Service Representative - Producer Services Duration: 6 months Temp to Perm Hourly contract Position (W2 only) Note: Job Hours of operation 7:30am-8:00pm central time Job Schedule-Some Saturday hours may be required. Job Schedule-five days on site. TEMP TO PERM bilingual is a plus but not required Job Hours-40 hours Interview process- 1 Interview - Onsite/WEBEX Client, is seeking a Producer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals! Job Summary The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems. Responsibilities Demonstrate consistent good quality and performance results. Provide consistent service that is customer focused and professional. Supporting Field Sales agents with insurance product information Assist with basic technical troubleshooting Be able confident and capable to handle all new business, underwriting, claim and compensation situations. Learn soft skills while communicating with customers Focus on customers' needs and develops a customer centric approach in servicing customer's needs. Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's. Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership. Learn all policy product lines, all procedures for the core and worksite calls. Provides support for business partners as needed. Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership. Skills Ability to effectively communicate and build strong partnerships with newer employees. Basic computer skills and knowledge of database software. Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. Demonstrated attention to detail, organizational skills, and time management skills. Ability to work a flexible schedule to meet the needs of the business and performance requirements. Friendly and professional demeanor. Excellent communication and interpersonal skills. Ability to remain calm in stressful situations. Supplemental insurance knowledge and licensing is a plus. Bilingual language proficiency is a plus. Bilingual skills (verbal, written, read) in Spanish a plus Competencies Problem solving - take an organized and logical approach to thinking through problems and complex issues Initiative - Willing to do more than is required or expected Adaptability - ability to redirect personal efforts to respond to changing environment Results Oriented - effectively executes son plans, drives for results and takes accountability for outcomes Qualifications - External Education and Experience High school diploma or general education degree (GED); Associate degree preferred. 2+ years' experience in a contact center environment preferred. Compensation: The hourly rate for this position is between $20.00 -$22.00 per hour. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations
    $20-22 hourly 3d ago
  • SWIFT Payments SME

    Synechron 4.4company rating

    Atlanta, GA jobs

    We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our Challenge SWIFT technologist is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the role include ensuring that SWIFT provided software is installed, configured, and supported to meet functional, non-functional, and compliance requirements. Requires knowledge for different services provided by the SWIFT network. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Atlanta, GA is Salary: $100K - 115K per annum & benefits (see below). The Role Responsibilities Business Products & Strategy Financials & Resource Management - financial data and the impact that their role has within a team. Planning, Execution & Process - Facilitates team planning ceremonies against backlog/prioritized work. Manages risk/dependencies/impediments for one team. Ability to answer teams Agile/waterfall framework questions. Test Engineering - testing practices but has not been involved in hands on testing. DevOps & Release Automation - Basic knowledge of automation and continuous delivery practices. Ability to participate in their role and utilize necessary tools with minimal guidance. Application & Data Architecture - Possesses an understanding of architecture. Participates in or supports delivery of architecture designs and implementations. Data Management - Has knowledge of data management practices and technologies but has not been hands on with the development of a data system. Experience Design - Has a basic understanding of experience design principles and familiar with the brand and accessibility guidelines. Promotes Collaboration - Collaborates with own team and across teams. Asks questions to obtain views from others. Influence Decisions - Presents their own point of view with a clear rationale, facts and figures. Clearly displays how their proposed solution or course of action is superior to other options by using facts/evidence to support it. Achieves Sustainable Results - Tracks the effectiveness of solutions through KPI's. Incorporates technical and financial factors when comparing different approaches to solutions. Contribute to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause. Document and communicate required information for deployment, maintenance, support, and business functionality. The Requirement 5-10+ years in Technology industry 3-5 years hands-on experience in installing patches, maintaining, troubleshoot and testing SWIFT products: SWIFT Alliance Gateway, SWIFT Alliance Access, SWIFT Web Platform, SWIFT Net Link Able to demonstrate a knowledge of all SWIFT messaging formats. Demonstrated experience in SWIFT protocols. Strong communication skills - written, verbal, visual presentations, and effective listening skills. Ability and desire to think creatively to deliver business results both independently and as part of a team. Agile Delivery - 1+ years of experience with Agile project delivery. Risk/Regulatory/Compliance - 3+ year experience managing completion of application related documentation to meet risk, regulatory and compliance requirements. Infrastructure - Experience with infrastructure upgrade/replacement projects a plus Industry Formats - Knowledge of ISO20022 Payment Format a plus Emerging Payments - Knowledge of US RTP, SEPA Instant, Fed Now or relevant Realtime payment processing formats a plus Preferred Skills: Experience in Alliance Messaging Hub a plus Good understanding of the SDLC lifecycle Experience with SWIFT Hardware Security Modules We offer: A multinational organization with 58 offices in 21 countries and the possibility to work abroad 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days) A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability Flexible hybrid policy RRSP with employer's contribution up to 4% A higher education certification policy On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms A truly diverse, fun-loving and global work culture S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
    $100k-115k yearly 2d ago
  • Customer Service Representative

    ITR Group 3.3company rating

    Edina, MN jobs

    Title: Customer Service Representative Schedule: Hours can be either Monday-Friday 8am-4:30pm OR Monday-Thursday 7:45am-5pm and Friday 7:45am-12:30pm Pay: $27/hr plus commission We're looking for a proactive and empathetic individual to join our team during our busiest season. This role involves managing a high volume of customer interactions-primarily via email (80%) and phone (20%)-to support order inquiries, especially for school-related orders which are currently experiencing a 2-3 week delay. The ideal candidate will be a strong communicator who can listen, let customers vent, and respond with patience and professionalism. Key Responsibilities: Respond to 50-75 customer emails daily through Salesforce, along with incoming calls. Provide updates on order timelines and manage expectations with empathy. Assist with new parts orders, ranging from hardware to furniture and carpet kits. Collaborate occasionally with logistics, production, and installers for warranty-related issues. Handle paperwork efficiently in a document-heavy environment. What We're Looking For: Customer service experience A go-getter who asks the right questions and takes initiative. Strong customer service skills with the ability to think outside the box. Someone who thrives in a fast-paced, high-volume setting. A team player who's comfortable working independently and asking for help when needed.
    $27 hourly 5d ago
  • Site Scheduling Account Specialist

    TSR Consulting 4.9company rating

    Madison, NJ jobs

    Our pharmaceutical client is seeking a Site Account Specialist on a long-term contracting basis based in Madison NJ The Site Account Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of the Company's commercial autologous cellular immunotherapy products. They will serve as the Company's cell therapy treatment centers main point of contact for patient scheduling. The primary duty of the Site Account Specialist, Scheduling and Cell Logistics is to execute day-to-day operations ( 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan. Duties and Responsibilities: Act as primary scheduling point of contact for assigned treatment sites Create and maintain patient schedules in coordination with treatment sites and manufacturing sites Troubleshoot and develop plans of action for issues throughout the patient journey Interact with internal and external stakeholders over the phone and email Ensure a positive end-to-end customer experience Execute exception processes such as product returns, product replacements, and out of spec product Input and maintain transactional data related to patient schedules within clients' scheduling system Train treatment sites on patient scheduling processes as assigned Document feedback from customers and partners as received Create and maintain master data in account management system Actively participate in tactical and other meetings as assigned Facilitate daily operations activities and meetings including shift turnover on rotating basis Provide real-time scheduling portal support to external users Lead meetings with commercial matrix teams Raise escalations and execute as assigned Track assigned account health and provide insights into trends Comply with applicable SOPs, work practices, and other documentation Establish and maintain a trusted relationship with commercial matrix team and treatment sites as assigned Accountable for individual performance Execute project tasks as assigned Execute working groups tasks as assigned Required Competencies: Bachelors degree or 3 years of work experience Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred Highly self-motivated, self-aware, and professional Able to work independently and in groups Flexible in responding to quickly changing business needs Exceptional customer service orientation Skilled at managing tense situations and de-escalation Eager to work with teams from other regions and cultures Able to share workspace for independent and collaborative work Strong sense of ownership and accountability Position shift time is 8am 5 pm local. Overtime may occasionally be required as assigned. Holiday support is required as assigned. Travel is possible and will not exceed 10%. International travel will not exceed once per year. Pay: 31-33/hr. Job #83955
    $41k-57k yearly est. 4d ago
  • Client Services Representative

    Giesecke+Devrient 4.7company rating

    Bolingbrook, IL jobs

    The Client Success Representative is responsible for leading client support across assigned client accounts, ensuring accuracy, speed, and responsiveness at every step of the order lifecycle. Serves as a subject matter expert and key liaison between Sales, Client Success, and Production teams, this role translates client needs into seamless production and delivery. Must excel independently and collaborating cross-functionally to deliver outstanding client experiences. Manage the end-to-end process of the order lifecycle (PO data entry, confirmation, changes, tracking, and invoicing via ERP system). Link Client Services/Sales with Operations for daily order processing and updates. Coordinate across Production, Scheduling, Procurement, Quality, and Shipping teams for accurate and on-time fulfillment. Maintain and update WIP/dashboards; share timely updates with respective teams. Follow SOPs, maintain data accuracy and quality standards. Support Client Service management on client visits, audits, press checks. Investigate and quickly resolve quality issues with Production/Quality teams. Provide team backup; train on SAP and other tools. Qualifications: Bachelor's degree in Business Administration or related field required. Minimum 5 years of experience in a similar or related client-facing role. Order management experience in a Manufacturing, Printing, Financial, or related environment. Advanced working knowledge of end-to-end client order processes across varying client types. Strong organization, planning, and multitasking skills with high attention to detail. Excellent written and verbal communication skills; professional and client-oriented demeanor. Self-motivated, proactive and team-oriented, with a proactive and collaborative approach to meeting client expectations and deadlines. ERP experience required with respect to order processing, inventory management, status monitoring and receiving; SAP strongly preferred. Proficient in Microsoft Office (Word, Excel, Outlook, Teams); experience in digital file navigation and document handling. Experience in the card, payment or printing industries strongly preferred. The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. BENEFITS INCLUDE Medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.
    $40k-52k yearly est. 4d ago
  • Customer Service Representative (CSR 4)

    I3 Infotek Inc. 3.9company rating

    Phoenix, AZ jobs

    Phoenix, AZ (100% Onsite) 1600 W. Monroe St., Phoenix, AZ 85007 Duration - 4 Months Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM (40 hours/week) Education Requirement High School Diploma or equivalent Work Authorization & Security Security clearance required Local candidates only (Phoenix, AZ) Position Summary The Customer Service Representative (CSR 4) will support the Administrative Support Unit within AZDOR by handling taxpayer inquiries, processing tax-related requests, and performing administrative and data entry functions. This role requires strong tax knowledge, attention to detail, and the ability to manage multiple systems and customer interactions. Key Responsibilities Review and process incoming collection and administrative email requests, including: Payment and return transfers Payment location and research Tax return modifications Low-volume returns Charge-off reports Federal extensions Delinquency clearance Re-establish billing TAS entity updates Internal and external (600) refunds Account merges Process Review Items (PRI) Levies and 5009L certifications Miscellaneous taxpayer requests Prepare, file, review, and process Administrative Support documentation Compute payoff amounts and respond to general financial inquiries Answer incoming calls from taxpayers and internal staff Respond to inquiries verbally and in writing (email/letters) Research and resolve: Tax clearance applications Collections maintenance requests Debt set-off inquiries Utilize multiple databases and internet-based tools for research Perform accurate data entry into TAS and other internal/external systems Track individual production and monthly workload metrics Maintain and manage Administrative Support files Process weekly low-balance lien release reports Required Skills Tax experience Basic math skills Excel experience Preferred Skills Google Workspace / Google Tools
    $29k-37k yearly est. 2d ago
  • Error Resolution Specialist (claims/banking/administrative)

    Sunrise Systems, Inc. 4.2company rating

    Phoenix, AZ jobs

    Error Resolution Specialist Phoenix, AZ 4 Months Will need to be onsite for the first day (Orientation). Position will be remote after the first day. Sometimes our documents can be a mystery and we are looking for people that enjoy solving problems. This position is responsible for reviewing errors, researching and analyzing information to correct tax documents and payments that require further analysis. If you like to work with a great team that collaborates, is hyper-focused on supporting the customer, and solving problems, this role is for you. Responsibilities • This position works independently to Research, Analyze and Validate documents and payments that require a more detailed review. • This position will consult a procedural manual for direction. You will be working with two systems to acquire information or correct inaccurate material and will be performing mathematical calculations, cross-referencing, and researching of system and taxpayer errors; • You will be responsible for accurate and productive work in a deadline driven work setting. Requirements • Knowledge of: Banking credits and debits. Computer skills: Microsoft Word, Excel, Outlook, Google Suites • Skill in: Analyzing and evaluating of claims. Critical thinking. Collaboratively & independently problem solve. Multitasking and attention to detail. Interpersonal relationships. • Ability to: Handle changing priorities to meet required deadlines. Perform mathematical computations. Analyze data and make decisions. Perform tasks with precision and speed. • Working in a production-based environment with high accuracy and deadlines • Computer skills- signing into email and working in multiple applications • Working in an office setting Required Skills : Google Suite, Banking Credits & Debits. Other requirements: working in multiple applications in a production-based environment with standards, goals and deadlines
    $40k-56k yearly est. 2d ago
  • Customer Service Representative

    Lancesoft, Inc. 4.5company rating

    Phoenix, AZ jobs

    We are seeking a detail-oriented Customer Service Representative to support administrative and collections-related operations. This role involves processing taxpayer requests, handling inbound calls, performing account research, and ensuring accurate resolution of inquiries related to tax accounts and administrative support services. The ideal candidate will be comfortable working in a fast-paced, production-driven environment, managing multiple requests while maintaining accuracy and professionalism. Key Responsibilities Review and process incoming collection-related email requests, including payment and return transfers, account research, refunds, levies, charge-offs, extensions, delinquency clearances, and account updates. Prepare, file, review, and process Administrative Support documentation, including payoff calculations and responses to general financial inquiries. Answer and respond to incoming taxpayer and internal calls, providing resolution via phone or written communication. Research and respond to tax clearance applications, collections maintenance requests, debt set-off inquiries, and other administrative support requests. Utilize multiple databases and online tools to research taxpayer accounts and provide accurate payoff information. Perform data entry into internal systems and databases supporting Administrative Support operations. Track and document individual production metrics and monthly work volumes. Manage record retention, including weekly processing of low-balance lien release reports. Required Skills & Qualifications Prior tax-related experience Basic math skills, including calculations and payoff amounts Excel proficiency (data entry, basic formulas, spreadsheets) Ability to handle high-volume work with accuracy and attention to detail Strong written and verbal communication skills Preferred Skills Experience using Google tools (Docs, Sheets, Gmail)
    $30k-37k yearly est. 2d ago
  • Hospice Sales Representative

    Prismhr 3.5company rating

    Cartersville, GA jobs

    Are you a compassionate and driven sales professional with a passion for connecting people to quality end-of-life care? We are looking for a dedicated Hospice Sales Representative to join our team in the Cartersville, GA area. In this critical role, you'll be responsible for promoting our hospice services, building strong relationships with healthcare professionals, and ensuring that patients and their families have access to the compassionate care they deserve. This is an opportunity to make a real impact on people's lives while being part of a supportive and tight-knit team. What You'll Do Develop and execute sales strategies to promote Blue Summit's hospice services. Build and maintain relationships with physicians, case managers, hospitals, assisted living facilities, and other key healthcare providers. Represent Blue Summit at community events and networking opportunities to enhance brand awareness. Collaborate with our clinical and admissions teams to ensure a smooth transition and seamless care coordination for new patients. Stay informed on industry trends and competitor activities to identify new growth opportunities. What We're Looking For 3-5 years of successful experience in hospice or home health sales. A strong, established network within the Cartersville or surrounding areas. Excellent relationship-building and communication skills. Genuine compassion for patients and families navigating end-of-life care. A Bachelor's degree in a related field is preferred. Why Join us? We offer a culture that values recognition, growth, and stability. In addition to a fulfilling career where you'll make a tangible difference, you'll receive: Competitive Compensation: Earn additional monthly bonuses based on your production. Comprehensive Benefits: Access to health, dental, and vision insurance. Financial Wellness: A 401(k) retirement plan. Work-Life Balance: Generous paid time off, holidays, and a flexible schedule. Supportive Culture: Be part of a mission-driven team that cares deeply about each other. If you are a motivated and empathetic individual ready to build a fulfilling career while making a real impact, we encourage you to apply today!
    $61k-89k yearly est. 1d ago
  • Accounts Specialist (479652)

    IDR, Inc. 4.3company rating

    Richardson, TX jobs

    IDR is seeking an Accounts Support Specialist to join one of our top clients in Richardson, TX. If you are looking for a long-term opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Responsibilities for the Accounts Support Specialist: In this role you assist the National Accounts Team with essential administrative and technical support tasks. This role will focus on coordinating and organizing key product management details, ensuring seamless communication between various teams, and maintaining up-to-date tracking systems. Required Skills for the Accounts Support Specialist: Proficiency in Excel, focusing on project tracking, data gathering, and presenting time-sensitive information effectively. Strong understanding of professional email writing, ensuring clarity, proper grammar, and a logical flow of information Excellent follow-up and communication skills Experience in administrative support, logistics, or technical coordination is a plus. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 20+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row.
    $49k-63k yearly est. 1d ago
  • Epic Billing Analyst MedixDirect

    Medix Technology 3.9company rating

    Birmingham, AL jobs

    We're partnered up with a health system in Birmingham, Alabama who is currently using the leading EMR system, Epic, and looking for individuals to become Epic Certified and join their team! Your role as an Epic Analyst would be working on the back end developing workflows and making the system more user friendly. We are looking for individuals that have a background within Professional Billing, Medical Billing, Physican Billing, Revenue Cycle, Claims, or charging . You will go through an extensive, hands-on training program which upon completing you will obtain an Epic Certification (cost of $25,000 paid by us!). I'd love to discuss this further. Please let me know if you or anyone you know is interested. -Full-Time -Onsite in Birmingham, AL - Must reside in or around this area and available for onsite work -Monday - Friday, regular business hours -Someone looking for a career within Epic long term -Room for growth -Need experience in one of the following: Professional Billing, Medical Billing, Physican Billing, Revenue Cycle, Claims, or charging Do you want to start your career or make a career change into a long term opportunity in a stable industry? Let's connect! PRINCIPAL DUTIES AND RESPONSIBILITIES ● To design, build and test Epic's applications for implementation. ● To work alongside with the analyst team and end users as an analyst to design and maintain the system with the other teams ● Interview users, stakeholders, and sponsors to assess departmental needs to create Business, functional and technical requirements documents ● Develop documentation of test plans, technical documentation, release notes, end-user guides, training programs and/or other materials as necessary ● Decompose information gathered into details including sources of data, data types, users, user types, interface components, interface navigation needs, reporting needs, and administrative system needs. ● Presenting concepts in a concise and focused manner, including narrative, process diagrams, role and accountability diagrams and business-focused story boards ● Research industry practices; collect and analyze data; draw appropriate conclusions and recommendations; present results in written reports or through oral presentations using visual aids. ● Coordinate user groups and project teams, convening conference calls and meetings and maintaining minutes and follow-up logs ● Work collaboratively with Systems Analyst to develop designs, mockups and prototypes ● Communicate technical design issues to non-technical people ● Ability to work independently and as part of a fast moving team. ● Work within timeline and resource constraints provided by the Project Manager ● Provide ongoing communication with users, managers, corporate directors and vendors to assure support and current initiatives.
    $33k-43k yearly est. 3d ago
  • Billing Coordinator

    JBA International 4.1company rating

    Los Angeles, CA jobs

    A prestigious legal firm is seeking a Billing Coordinator in the Los Angeles office to provide billing support in the Finance group. In this role you will be responsible for coordinating client invoicing and electronic billing through a multitude of client systems. You will handle a wide variety of complex adjustments to PDF and electronic bills, interpret and respond to report/information requests from attorneys, legal administrative assistants, clients and others. Also, you will understand firm and client processes, guidelines and policies and strive to optimize systems and information to address these requirements. Position will be mostly onsite but remote flexibility is available! (2 days remote, 3 days in office) Skills Needed to be Successful Strong skills in electronic billing across a wide variety of client e-billing systems. Extensive knowledge of Aderant Expert legal billing solutions. Extensive knowledge of MS Office suite, including advanced Excel skills (vlookups, pivot tables, subtotaling, accessing external data sources etc.). Required: 2+ years of previous experience in legal billing environment Fully vaccination from Covid 19 Preferred: Bachelor's degree Excellent benefits available!! Apply today!!
    $42k-62k yearly est. 60d+ ago
  • Collection Specialist

    Collabera 4.5company rating

    Greensboro, NC jobs

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Collabera: Collections in Greensboro, NC Industry Banking and Finance Location 4161 Piedmont Pkwy Greensboro, NC USA 27410 Job Title Collections Duration 11 - 12 Months (Possibility of extension) Work Schedule: 12 - 9 pm M-Th 8 - 5 Fri Every other Sat 8-12 with Flex day during week Job Description: The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. This is a position in a high volume call center environment. Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Training: M-F 8-5 Classroom training for 3 weeks. OJT will be regular shift hours Must have Customer Service assessment REQUIRED MUST HAVE SKILLS: Excellent oral and written communication skills • Strong negotiation skills • Excellent organizational skills • Ability to multi-task • Must be able to work in teams • Self-motivated and results-oriented Qualifications Desired Skills: • Previous Collection experience • College degree desired, but not required • Desire to resolve customer issues a must • Home loans experience preferred Additional Information To get further details or to apply for this position please contact: Elvin Gohil ************ ****************************
    $36k-55k yearly est. Easy Apply 17h ago
  • Blood Collection Specialist, Associate

    Bloodworks Northwest 4.3company rating

    Tacoma, WA jobs

    Starting Pay $25.23-$27.00 DOE Join Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole blood procedures from blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors knowledgeably and professionally. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply
    $25.2-27 hourly 9d ago
  • Blood Collection Specialist, Associate

    Bloodworks Northwest 4.3company rating

    Seattle, WA jobs

    Starting pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole blood procedures from blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors knowledgeably and professionally. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply
    $25.2-27 hourly 42d ago
  • Blood Collection Specialist, Associate

    Bloodworks Northwest 4.3company rating

    Bellevue, WA jobs

    Starting Pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors knowledgeably and professionally. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply
    $25.2-27 hourly 9d ago
  • Blood Collection Specialist, Associate

    Bloodworks Northwest 4.3company rating

    Vancouver, WA jobs

    Starting pay $23.82-$25.49/DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole blood procedures from blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors knowledgeably and professionally. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply Starting Pay: $25.23-$27.00 base, with an additional $3.50 for the Float position. Are you interested in making a difference in the lives of others? Have you ever considered starting or pursuing a career in the healthcare field? Are you detail-oriented, committed to customer service, and enjoy meeting people? Then our Associate Blood Collection Specialist (Phlebotomist) may be an excellent opportunity for you! We have multiple positions for great candidates! Join our fantastic team that helps support our surrounding communities! About the Associate Blood Collection Specialist role: The Blood Collection Associate will perform whole blood procedures on blood donors, demonstrating a strong commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Additional Details: Responsibilities include, but are not limited to: Screening and taking vital signs of potential donors/patients and evaluating their eligibility following Bloodworks' policies/procedures Answering donor questions to ensure they are giving informed consent to donation and blood testing Performing donor identification, properly labeling blood components for venipunctures for whole blood, and test tubes Performing whole blood collection procedures on donors Monitoring/caring for donors with adverse reactions to the donation process Sealing blood units and preparing blood component shipments Follow universal precautions and bio-hazard safety standards for handling blood Properly documenting and performing quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interacting with team members and donors in a knowledgeable and professional manner Position Requirements: High School education or GED equivalent required One year of strong customer service work experience Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail with proficiency in Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply
    $23.8-25.5 hourly 42d ago

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