Turn5 jobs - 20 jobs

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. Under the direction of the Video Floor Manager, the Videographer is responsible for shooting primarily product installs and “beauty” videos, on various types of automobiles, for Turn 5's websites and YouTube channels. The Videographer will work closely with in house mechanic and hosts to cover detailed installs of products ranging from performance based to external appearance parts. The right candidate will be self-motivated and consistent to complete the tasks at hand. The Videographer also needs to understand the proper exposure, lighting combinations, color balance, proper audio and focus. Year 1 is going to be about: Shooting high quality step-by-step product installs and product “beauty” shots on tripod, handheld or with jib or steady-cam. Directing video shoots and assisting talent with proper diction and on camera presence. Collaborating with install team to light and style/prop products for off and on-car shoots. Maintaining proper audio during shoots (lav mic on host as well as boom mic/on board mic etc). Open and re-package products efficiently. Able to assist talent with proper diction and on camera presence. Able to assist the other Videographers during shoots. Maintains clean working video set We can't skip over some of the specific skills and experience we know are a “must” to be successful. So, we need you to have: 1-2 years of experience in a professional video environment. Excellent lighting techniques such as, but not limited to: floor and grid lighting for set and talent, product lighting (both on set and tabletop), lighting in field (outdoors with combination of natural light and set lights). Experience and understanding of Sony FS5, FS7 and DSLR cameras a must. Experience with 4k capable cameras. Must have experience shooting on tripod and handheld. Experience shooting with jib, dolly, and steady-cam rig preferred. Excellent time management skills and ability to deliver quality video in fast paced environment. Please provide a link to a reel of your work upon applying #CORP

About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Stockroom Operations Leads are critical to the success of our stores. As a Stock Lead, you're the primary business owner of the stockroom, which means that you oversee the processing, product placement, and transfers of the store. It's your job to instill the importance of maintaining a stockroom that is safe and efficient so that our customers have the product they want when they want it. You lead by example to model exceptional stockroom standards and promote a positive and respectful environment. You partner closely with your Store Manager to train and develop all stock associates and empower your team members through encouragement, recognition, feedback. Description As an UGG Stock Lead, you maintain stockroom area in which all materials and products are received, stored, organized, picked, counted, monitored, and distributed in order to meet the needs of the store. You maintain a neat and orderly stockroom and stock desk while practicing and promoting safety consciousness and security measures to deter theft. You're responsible for ensuring that all stock processes and policies are understood by your team members and followed at all times. You strategically plan for new product arrivals and execute necessary adjustments. You receive and verify shipments as they arrive and handle discrepancies so that inventory counts are current and accurate. You're responsible for handling customer charge sends and store transfers of merchandise between retail locations or distribution centers. You control any damaged merchandise or mis-mate inventory in accordance with company standards. In order to perform these stock-specific duties, you are responsible for securely maintaining a key to the store. In your role as a Stock Lead, you understand that your responsibilities extend beyond the back of house. You assist the Store Manager in achieving and exceeding the store's fiscal business plan by helping to execute sales and productivity plans. You help replenish and display product on the sales floor and organize it according to our Visual Merchandising standards. When working on the sales floor, provide the best possible customer service in accordance with our Service Training Program, greet customers as they enter the store, direct them to the appropriate products and areas, answer customer questions, and offer current product knowledge. You ensure you're personally available to customers and can identify and address their needs and questions. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions. As an UGG Stock Associate, you understand that you are an integral part of a team and cooperate to meet the needs of the business. Core Competencies As a successful Stock Lead, you know how to: Ensure the highest level of customer service possible as outlined in our Service Training Program Build engaged and empowered teams through communication and recognition Communicate effectively with customers, team members, management, and corporate stakeholders Promote a positive and respectful work environment and respond to problem situations with professionalism Prioritize brand and product knowledge training in customer interactions Multi-task in a fast-paced environment Escalate any special customer requests regarding product or service to management Think critically to solve problems and approach challenges with agility Maintain knowledge of current trends and styles Key Qualifications One (1) to two (2) years of retail store experience preferred. High School Diploma Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers Excellent team-building skills Excellent organizational skills and exceptional attention to detail Additional Requirements Flexibility of schedule and hours to meet the needs of the business. Physical ability to stand for extended periods Proficient in Microsoft Office suite of tools and applications. Valid driver's license. As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Sales Leads with Keys are critical to the success of our stores. As a Sales Lead with Keys, it's your job to create the best possible customer experience. You stay current in your knowledge of all productions, promotions and marketing initiatives in order to engage with our customers and best respond to needs. You also know how to communicate the UGG brand's sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Lead with Keys, you operate as part of dynamic team and you cooperate to achieve business goals. Description As an UGG Sales Lead with Keys, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain and model a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You make yourself personally available to all customers in order provide exceptional service to both our in-store customers and those who call on the phone. As a Sales Lead with Keys, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers and merchandize product in accordance with Visual Merchandising standards. You maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales Lead with Keys you understand that you are an integral part of a team and you promote a positive work environment by recognizing outstanding performance from your team members and maintaining a respectful workplace. Core Competencies As a successful Sales Lead with Keys, you know how to: Ensure the highest level of customer service possible, as outlined in our Service Training Program Prioritize brand and product knowledge training and share this knowledge in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Empower team members through communication and recognition Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment Maintain knowledge of current trends and styles Respond to problem situations with professionalism Think critically to solve problems and approach challenges with agility Key Qualifications Two (2) years of retail store experience preferred. High School Diploma Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers Highly motivated team player and self-starter Excellent team building skills Ability to multi-task in a face-paced environment Additional Requirements Flexibility of schedule and hours to meet the needs of the business Physical ability to stand for extended periods Proficient in Microsoft Office suite of tools and applications Valid driver's license As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Desktop Support Specialist Onsite - Lancaster, PA About Turn5 Turn5 is one of the largest and fastest-growing e-commerce retailers in the Greater Philadelphia area, serving automotive enthusiasts through brands like AmericanMuscle.com, AmericanTrucks.com, ExtremeTerrain.com, and Eckler's.com. We are committed to creating meaningful customer experiences and supporting our employees' growth. Onsite Requirements This role is fully onsite at our 228,000 sq. ft. fulfillment center in Lancaster, PA. Twice per month, you'll also join the full Turn5 team onsite at our headquarters in Paoli for collaboration days. Your first two weeks will take place at our headquarters for training. What You'll Do * Provide hardware and software support to all internal users across office and warehouse environments * Monitor the Help Desk ticket queue and respond to requests submitted via ticket, chat, email, or in person * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, network connectivity, and standard business applications * Support warehouse operations by maintaining and troubleshooting label printers, RF scanners, and the Warehouse Management System (WMS) * Perform device setup, configuration, and deployment for computers, peripherals, and warehouse equipment * Document solutions and contribute to internal knowledge base * Provide hands-on support in the warehouse to ensure minimal downtime of critical equipment and systems * Assist senior department personnel with assigned tasks as time permits What We're Looking For We value strong fundamentals, curiosity, and the ability to grow. In addition to the requirements listed below, we're especially interested in your problem-solving skills, willingness to collaborate, and eagerness to learn. If you have a solid foundation and are excited to develop your technical abilities, we want to hear from you. * 6-12 months of IT end-user support experience * Computer proficiency * Knowledge of Windows desktop and Server OS, Microsoft Office Suite, Office 365 * PC deployment experience preferred * Excellent organizational, oral, and written communication skills * Ability to prioritize workload, manage multiple tasks, and meet deadlines * Ability to perform physical tasks, including frequent walking throughout a 228,000 sq. ft. fulfillment center and accessing equipment with a ladder or scissor lift (up to 30 feet) Why You'll Love Working Here * Competitive compensation, bi-weekly bonus program & a clearly defined career path for advancement * Comprehensive benefits package including medical, dental, vision, and a 401k match * A people-first culture where curiosity, ownership, and collaboration are valued * Opportunities to expand your technical skillset Who You'll Work With You'll be part of a collaborative IT support team, working alongside Desktop Support Specialists based onsite at our Kansas warehouse. You'll report to the Desktop Support Lead and interact regularly with our IT Director, both of whom are based at our corporate headquarters in Paoli, PA. Our team values clear communication, work-life balance, and helping each other succeed. About Turn5 Turn5 is one of the largest and fastest growing eCommerce retailers in the Greater Philadelphia area. Best known for our award-winning, eCommerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe as we can. #CORP

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. Reporting to the Chief Financial Officer (CFO), this role will lead the day-to-day accounting operations of Turn5 through direct functional responsibility of the general accounting, accounts receivable, payroll accounting and sales tax accounting functions. The Controller is responsible for the efficient and timely month end close from journal entry review and posting, through profit and loss preparation, review, and commentary. Strong technical accounting skills and background with an emphasis on quality and deadlines are a must. Timely and complete reconciliation and review of the Company's entire balance sheet is the responsibility of the controller. The Controller should possess a strong desire to learn and grow professionally, improve upon inherited work product, and take on additional responsibilities in a fast paced, growth environment. Year 1 is going to be about: * Overseeing and managing the Company's month end close in partnership with the Director of FP&A, income statement, and income statement commentary with a focus on actual to planned results variance explanation, month to month fluctuations, and root cause identification. Includes a close and open partnership with the FP&A team in communication of results and relevant drivers to business unit partners. * Utilizing strong technical skills to oversee and manage the Company's balance sheet and related processes including all general ledger accounting, standard reporting, and ad hoc reporting. More specifically, the effective and efficient reconciliation of the Company's cash, accounts receivable, prepaids, fixed assets, leases,, short- and long-term liabilities, and deferrals/reserves. * Providing day to day supervision and guidance to assigned staff of 11; including the identification of process improvements with the ability to lead and/or support process improvement execution across departments. * Partnering with the Company's Merchandising team to ensure proper accruals and capture of all vendor rebates and discounts. Creating and communicating actionable visibility into vendor relationships identifying areas for improvement and potential cost saving measures. * Acting as the primary liaise with the Company's independent auditors in their quarterly cycle counting procedures and annual financial statement audit. * Assisting in the identification, analysis, and implementation of revenue generating or expense saving opportunities in the Company. * Assisting in the assessment, design, and implementation of internal controls over financial reporting and other business process improvements. We can't skip over some of the specific skills and experience we know are a "must" to be successful. So, we need you to have: * Bachelor's degree in Accounting or Finance * CPA or MBA in progress or completed - required * 7+ years accounting experience including 3+ years supervisory experience preferred * Exceptional technical accounting skills supported by a strong understanding and knowledge of Generally Accepted Accounting Principles (GAAP) with the ability to research guidance (ASC), formally document accounting positions, and communicate across financial and non-financial business partners. * Extremely deadline driven, possessing the ability to meet assigned personal and team deadlines as well as excellent short and long-term planning techniques. * Thorough understanding and ability to design, implement, and execute the timely reconciliation of all balance sheet accounts. Including the maintenance and management of the Company's reconciliations library and supporting documentation. * Prior experience managing the flow of US and Domestic inventory through the financials is required. * Impeccable attention to detail and organizational skills are a must. * Advanced proficiency in Microsoft Excel as well as data management and analysis. * Proficiency in Outlook, PowerPoint, and Word. * Experience with accounting systems, specifically Microsoft Dynamics GP preferred. * Excellent written and verbal communication skills with the ability to communicate financial issues with non-financial professionals of all levels. * High degree of personal integrity, with a focus on accuracy and completeness. #CORP

Seasonal Sales Associate About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Sales Associates are critical to the success of our stores. As a Sales Associate, it's your job to create the best possible customer experience. It's your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the UGG brand's sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals. This is a seasonal position, lasting for 2-5 months. Description As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone. In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards. You also maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales Associate you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent. Core Competencies As a successful Sales Associate, you know how to: Ensure the highest level of customer service possible as outlined in our Service Training Program Prioritize brand and product knowledge training in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment Respond to problem situations with professionalism Think critically to solve problems and approach challenges with agility Key Qualifications Two (2) years of retail store experience preferred. High School Diploma Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers Highly motivated team player and self-starter Additional Requirements Flexibility of schedule and hours to meet the needs of the business. Proficient in Microsoft Office suite of tools and applications. Valid driver's license. As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. Under the supervision of the Photo and Video Management Team, the Photo Installer is responsible for the successful execution of installing products, on various types of automobiles, for Turn5's websites. In this role, you need to maximize production through product research, physical installation, photography, and studio organization/cleanliness in our photo/video production areas. The right candidate will be self-motivated and able to consistently complete tasks at hand. The Photo Installer is responsible for ensuring the products are properly installed in all photos, consistent with Turn5 photo standards. Year 1 is going to be about: Install a high volume of products on and off vehicles, following all Turn5 photo Standard Operating Procedures. Responsible for assisting in the photography of base imagery for retouch purposes. Responsible for product management while utilizing automation equipment. Open and re-package products efficiently. Utilize warehouse systems to maintain proper inventory standards. Able to assist Photographers and other Photo Installers during shoots, as necessary. Maintains clean working photo sets. Must have excellent time management skills and be able to deliver a quality installation in a timely and efficient manner, in line with floor metrics. Willing to assist Photo and Video department with additional tasks, as assigned. We can't skip over some of the specific skills and experience we know are a “must” to be successful. So, we need you to have: Previous work experience in a corporate environment a plus. Mechanical knowledge & capability to perform basic to moderately difficult product installations on various types of automobiles Knowledge of a variety of tools Strong written, verbal communication and interpersonal skills. Familiar with modern office methods, practices, procedures, and equipment. Intermediate proficiency in Word and Excel Computer proficient Excellent organizational skills with the ability to handle multiple tasks simultaneously. Ability to prioritize workload and meet deadlines as assigned Experience and understanding of Digital SLR cameras is a plus. A valid driver's license. Proficient at driving both manual and automatic transmission is preferred Excellent organization, communication, flexibility, and attention to detail required. Ability to work both independently and as part of a team. Ability to accurately estimate project timelines and deliver high quality completed projects on time. Ability to thrive in a high-energy, fast-paced, results-driven environment. #CORP

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com and AmericanTrucks.com, we've been engaging car enthusiasts with exceptional products, services, and experiences since 2004. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. Things change quickly around here and we are always looking for top talent to join our team! Don't see a role that fits? Shoot us your resume or LinkedIn profile here. Here are some areas that we will be hiring for: Product Management Marketing Merchandising IT E-commerce Accounting/Finance Photo/Video Customer Service Distribution Center

Seasonal Stock Associate About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Stock Associates are critical to the success of our stores. As a Stock Associate, it's your job to organize inventory and create safe and efficient stock areas. You partner closely with the Stock Lead to receive and merchandise items to ensure that our customers have the product they want when they want it. As a Stock Associate, you operate as part of dynamic team and you cooperate to achieve business goals. This is a seasonal position, lasting for 2-5 months. Description As an UGG Stock Associate, you receive, store, pick, count, and distribute products and material to meet the needs of the store. You're responsible for receiving and verifying shipments as they arrive and handling discrepancies so that inventory counts are current and accurate. You help assemble, pack, and ship transfers of merchandise between retail locations or distribution centers. You follow all stock processes and policies, maintain a neat and orderly stock room, and practice safety consciousness and security measures to deter theft. You control any damaged merchandise or mis-mate inventory in accordance with company standards. In your role as a Stock Associate, you understand that your responsibility extends beyond the back of house. You help replenish and display product on the sales floor and organize it according to our Visual Merchandising standards. When working on the sales floor, you greet customers as they enter the store, direct them to the appropriate products and areas, answer customer questions, and offer current product knowledge. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions. As an UGG Stock Associate, you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent. Core Competencies As a successful Stock Associate, you know how to: Ensure the highest level of customer service possible as outlined in our Service Training Program Prioritize brand and product knowledge training in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment Promote a positive and respectful work environment Respond to problem situations with professionalism Escalate any special customer requests regarding product or service to management Think critically to solve problems and approach challenges with agility Key Qualifications One (1) to (2) years of retail store management preferred. High School Diploma Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers Excellent team-building skills Excellent organizational skills and exceptional attention to detail Additional Requirements Flexibility of schedule and hours to meet the needs of the business. Proficient in Microsoft Office suite of tools and applications. Valid driver's license. As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. As a Product Manager at Turn5, reporting to the Chief Marketing Officer, you'll own core areas of our ecommerce experience and drive initiatives that improve customer conversion, satisfaction, and long-term value. You'll lead the discovery, definition, and delivery of features that make it easier for gearheads to find, select, and buy the right parts for their ride. This is a high-impact role where you'll partner closely with engineering, UX, Research, IT, and marketing to shape how tens of millions of customers interact with our sites. You are both a strategic thinker and a hands-on executor, equally comfortable digging into funnel data as you are articulating a bold product vision. Responsibilities: * Define and continuously refine the product vision and roadmap for high-value ecommerce capabilities (e.g. search, fitment, PDP, checkout, personalization). * Prioritize initiatives based on business impact, customer insight, and technical level of effort. * Align roadmap with company goals, departmental goals, and cross-functional stakeholder needs. * Participate in regular discovery sessions with internal teams and customers to surface pain points, unmet needs, and feature opportunities. * Analyze site behavior, conversion funnels, VOC data, and A/B test results to drive decisions. * Own the "voice of the customer" for your product area. * Write clear product requirements, user stories, and success criteria. * Collaborate with engineering and design to define MVPs and iterate toward scalable solutions. * For your initiatives, lead prioritization and backlog refinement. Partner with PO on timeline * Partner with UX, marketing, and at times, customer service & sales to ensure features meet real-world needs. Specific Job Knowledge: * Excellent written and oral communication skills are required since the Associate Product Manager has to communicate with team members, other departments, upper management and consumers of the company's products * Experience overseeing the product development lifecycle * Ability to synthesize business objectives to features / experiences that drive results, analyze data trends, apply A/B test approaches, and data-driven decision-making processes * Previous experience delivering in Agile environment. Qualifications: * 5+ years of product management or ecommerce experience, ideally in a DTC environment * Proven success leading cross-functional teams and launching high-impact web features * Strong analytical skills-familiar with GA, A/B testing platforms, funnel tools, etc. * Exceptional writing and editing skills combined with strong presentation and public speaking skills * Familiarity with Agile methodologies and tools (e.g., Jira, Confluence) * Bonus: Experience with automotive aftermarket, fitment-based ecommerce, or personalization platforms

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. Reporting to the Chief Marketing Officer, the Technical Project Manager is a critical driver in transforming & improving customer experience across Turn5's ecommerce websites (AmericanTrucks.com, Americanmuscle.com, Extremeterrain.com, throtl.com, etc.). The Technical Project Manager works closely with E-commerce, Marketing, UX, Research, Development and IT teams to define projects, build and manage the scope, project timelines, and clarity around expectations and results. The ideal candidate is a collaborative, organized, detail oriented and results-driven professional who thrives at the intersection of product, marketing, technology, and data. Responsibilities: Manage end-to-end ecommerce projects-from scoping and planning through delivery and post-launch analysis. Coordinate across product, UX/design, development, IT and marketing to ensure projects are delivered on time and on spec. Document requirements and user stories with clarity and precision. Identify blockers early and proactively resolve them through cross-functional or internal team alignment. Partner with stakeholders and analysis team to define success metrics and support tracking performance of ecommerce features post-launch. Serve as the connective tissue between internal departments-translating business needs into actionable roadmaps. Maintain transparency across stakeholders by creating and communicating detailed timelines, dependencies, and risk assessments. Collaborate with Product Owner, analysts and manager to prioritize backlog based on data insights, customer feedback, and business value. Contribute to A/B testing strategy and ensure test learnings are fed into the development cycle. Specific Job Knowledge: Strong multi-tasking, time management & project management skills Experience writing requirements for development teams (Product Backlog Items, User Stories, bugs, etc.) Ability to delegate tasks with clear direction as to timelines, requirements, and any expectations as to quality or format for deliverables Ability to assess project risks and exercise good judgment in the degree of oversight, QA or partnership required to achieve results Ability to manage several projects at once Knowledge of the Software Development Lifecycle (SDLC). Experience with JIRA, Microsoft Office and project management tools Thoroughness and attention to detail Ability to prioritize and manage personal workload effectively Strong leadership skills Excellent organizational and problem-solving skills Excellent written and verbal communication skills with strong presentation abilities, required for effective collaboration across all organizational levels including cross-functional teams and upper management. Excellent interpersonal skills Qualifications: Experience: 2-4 years working with business and technical teams Bachelor's degree or equivalent experience Previous software and web development experience Experience with end-to-end product lifecycle Direct experience with ecommerce platforms and related technology

About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Assistant Store Managers are integral to the success of our stores. As an Assistant Manager, it's your job to partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company's values, vision, and mission. As an Assistant Store Manager, you know how to effectively navigate a complex business to satisfy customers and develop team members while working under the pressure of competing business priorities. Description As an Assistant Store Manager, you work closely with the Store Manager to ensure that the business is aligned with the interests of the company, its employees, and the local community. In this role, you partner with the Store Manager to develop and engage team members and achieve budgeted revenue goals, while assisting in all aspects of the business. It's your job to aid in the selecting of team members who pursue passions that relate to the UGG brand and its products. You maintain high training standards and know how to motivate and inspire your team members to contribute to the productivity of the store, while being available to address and respond to the needs of your customers and team members. Further, you understand that the needs of the business extend beyond the store's four walls, which requires that you continually cultivate awareness of industry trends. As an Assistant Store Manager, you aid in the day-to-day operations of the store including training, operations, sales, visual merchandising, inventory management, store administration, and customer service. The Assistant Store Manager is also responsible for opening and closing the store, securing all assets, planning and preparing the labor schedule, maintaining the store security system, and acting as the Store Manager in their absence. Core Competencies As an effective Assistant Store Manager, you know how to: Develop and motivate team members to create empowered and engaged teams Ensure the highest level of customer service possible and prioritize brand and product knowledge training Communicate effectively with customers, team members, management, and corporate stakeholders Set plans and targets and entrust team members appropriately Think critically to resolve problems and approach challenges with agility Identify industry trends and educate your team members about the current market Assist in the execution of store strategies that enhance customer satisfaction, expand traffic, and optimize profitability Manage inventory and partner with corporate stakeholders to meet the needs of your market Key Qualifications Two (2) to four (4) years minimum retail store management experience preferred. Associates Degree (preferred) or equivalent experience required Excellent communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers Excellent project management skills, organizational skills, and attention to detail Excellent problem-solving skills and ability to work through challenges Ability to multi-task in a dynamic environment Additional Requirements Flexibility of schedule and hours to meet the needs of the business. Flexibility to travel to meet the needs of the business. Proficient in Microsoft Office suite of tools and applications. Valid driver's license. As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Turn5 is a fast-growing eCommerce company serving automotive enthusiasts across multiple brands including AmericanMuscle.com, AmericanTrucks.com, ExtremeTerrain.com and Eckler's.com. We build platforms, content, and customer experiences that help people customize, restore, and enjoy their cars and trucks. We're people-first, team-oriented, and looking for someone excited to contribute to meaningful, high-impact work. What You'll Do * Develop and support new and existing web applications and site features * Work across the SDLC: planning, estimation, development, testing, deployment * Collaborate with the development team, product, UX & QA to clarify requirements and deliver solutions * Take ownership of assigned work from start to finish * Be a mentor or provide guidance to teammates when appropriate What We're Looking For We value strong fundamentals, curiosity, and the ability to grow. If you're stronger on some of these and lighter on others, that's perfectly fine - we're more interested in your ability to solve problems, collaborate, and grow with the team. If you have a solid foundation and are excited to learn, we want to hear from you. * Required fundamentals: * Strong proficiency developing object-oriented backend code in the Microsoft tech stack (.NET 6/8 MVC), and experience with Javascript component-based libraries frontend frameworks (i.e. React) * Hands-on experience working within an Agile environment (planning, estimation, development, testing, deployment) * Familiarity with modern web development practices and building scalable applications * Technologies you may work with here (These are things you'll encounter, not hard requirements, so exposure to even a few is great): * SQL and data querying, including stored procedures * Search technologies such as ElasticSearch * Caching and performance optimization * Modern build and deployment tooling, including containerization * Modern UI development with TypeScript, responsive design, and contemporary CSS or testing tools Who You'll Work With You'll join an eCommerce Development group that includes a mix of senior and mid-level developers, and that partners closely with the QA, UX & Product teams and well as the IT Development, Data Engineering and Marketing teams. We prioritize work-life balance, clear communication, and helping each other succeed. Why You'll Love Working Here We offer: * Hybrid schedule: * Local (within 50 miles of our HQ in Paoli, PA): typically 2 days onsite per month (yes, month!) * Remote: 2 weeks onsite per year * Competitive compensation in-line with experience & impact, plus a quarterly bonus program * Comprehensive benefits package including medical, dental, and vision plus immediate vesting on your 401k match * A people-first culture where curiosity, ownership, and collaboration are valued * Opportunities to grow your technical skillset and contribute to impactful, high-visibility products About Turn5 Turn5 is one of the largest and fastest growing eCommerce retailers in the Greater Philadelphia area. Best known for our award-winning, eCommerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe as we can. #CORP

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. We're launching a customer installation shop at our Cedar Hollow headquarters. This shop will serve as a dedicated space for customers to have aftermarket parts-purchased from our website-professionally installed. The Aftermarket Shop Manager & Installer will be the cornerstone of this operation, responsible for delivering an exceptional customer experience while managing all aspects of the shop. Year 1 is going to be about: * Perform installations of aftermarket parts purchased through our website. * Manage day-to-day shop operations, including scheduling and customer interactions. * Ensure a clean, organized, and safe work environment; report maintenance needs promptly. * Communicate with customer to ensure all required parts have been ordered. * Serve as the primary point of contact for customers during their visit. * Coordinate with internal teams to receive installation referrals from B2B sales. * Provide feedback on process improvements to your manager for continuous optimization. * Maintain accurate records of installations and customer interactions. We can't skip over some of the specific skills and experience we know are a "must" to be successful. So, we need you to have: * Poven experience in automotive aftermarket installations across a broad range of vehicles and parts categories (required). * Strong business sense and customer service skills. * Ability to work independently and manage all aspects of a shop. * Familiarity with tools and equipment for part installations (specialty tools provided). * ASE Certification Required #CORP

About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Sales Associates are critical to the success of our stores. As a Sales Associate, it's your job to create the best possible customer experience. It's your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the UGG brand's sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals. Description As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone. In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards. You also maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales Associate you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent. Core Competencies As a successful Sales Associate, you know how to: Ensure the highest level of customer service possible as outlined in our Service Training Program Prioritize brand and product knowledge training in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment Respond to problem situations with professionalism Think critically to solve problems and approach challenges with agility Key Qualifications Two (2) years of retail store experience preferred. High School Diploma Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers Highly motivated team player and self-starter Additional Requirements Flexibility of schedule and hours to meet the needs of the business. Proficient in Microsoft Office suite of tools and applications. Valid driver's license. As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. Reporting to the Chief Financial Officer (CFO), this role will lead the day-to-day accounting operations of Turn5 through direct functional responsibility of the general accounting, accounts receivable, payroll accounting and sales tax accounting functions. The Controller is responsible for the efficient and timely month end close from journal entry review and posting, through profit and loss preparation, review, and commentary. Strong technical accounting skills and background with an emphasis on quality and deadlines are a must. Timely and complete reconciliation and review of the Company's entire balance sheet is the responsibility of the controller. The Controller should possess a strong desire to learn and grow professionally, improve upon inherited work product, and take on additional responsibilities in a fast paced, growth environment. Year 1 is going to be about: Overseeing and managing the Company's month end close in partnership with the Director of FP&A, income statement, and income statement commentary with a focus on actual to planned results variance explanation, month to month fluctuations, and root cause identification. Includes a close and open partnership with the FP&A team in communication of results and relevant drivers to business unit partners. Utilizing strong technical skills to oversee and manage the Company's balance sheet and related processes including all general ledger accounting, standard reporting, and ad hoc reporting. More specifically, the effective and efficient reconciliation of the Company's cash, accounts receivable, prepaids, fixed assets, leases,, short- and long-term liabilities, and deferrals/reserves. Providing day to day supervision and guidance to assigned staff of 11; including the identification of process improvements with the ability to lead and/or support process improvement execution across departments. Partnering with the Company's Merchandising team to ensure proper accruals and capture of all vendor rebates and discounts. Creating and communicating actionable visibility into vendor relationships identifying areas for improvement and potential cost saving measures. Acting as the primary liaise with the Company's independent auditors in their quarterly cycle counting procedures and annual financial statement audit. Assisting in the identification, analysis, and implementation of revenue generating or expense saving opportunities in the Company. Assisting in the assessment, design, and implementation of internal controls over financial reporting and other business process improvements. We can't skip over some of the specific skills and experience we know are a “must” to be successful. So, we need you to have: Bachelor's degree in Accounting or Finance CPA or MBA in progress or completed - required 7+ years accounting experience including 3+ years supervisory experience preferred Exceptional technical accounting skills supported by a strong understanding and knowledge of Generally Accepted Accounting Principles (GAAP) with the ability to research guidance (ASC), formally document accounting positions, and communicate across financial and non-financial business partners. Extremely deadline driven, possessing the ability to meet assigned personal and team deadlines as well as excellent short and long-term planning techniques. Thorough understanding and ability to design, implement, and execute the timely reconciliation of all balance sheet accounts. Including the maintenance and management of the Company's reconciliations library and supporting documentation. Prior experience managing the flow of US and Domestic inventory through the financials is required. Impeccable attention to detail and organizational skills are a must. Advanced proficiency in Microsoft Excel as well as data management and analysis. Proficiency in Outlook, PowerPoint, and Word. Experience with accounting systems, specifically Microsoft Dynamics GP preferred. Excellent written and verbal communication skills with the ability to communicate financial issues with non-financial professionals of all levels. High degree of personal integrity, with a focus on accuracy and completeness. #CORP

Turn5 is a fast-growing eCommerce company serving automotive enthusiasts across multiple brands including AmericanMuscle.com, AmericanTrucks.com, ExtremeTerrain.com and Eckler's.com. We build platforms, content, and customer experiences that help people customize, restore, and enjoy their cars and trucks. We're people-first, team-oriented, and looking for someone excited to contribute to meaningful, high-impact work. What You'll Do Develop and support new and existing web applications and site features Work across the SDLC: planning, estimation, development, testing, deployment Collaborate with the development team, product, UX & QA to clarify requirements and deliver solutions Take ownership of assigned work from start to finish Be a mentor or provide guidance to teammates when appropriate What We're Looking For We value strong fundamentals, curiosity, and the ability to grow. If you're stronger on some of these and lighter on others, that's perfectly fine - we're more interested in your ability to solve problems, collaborate, and grow with the team. If you have a solid foundation and are excited to learn, we want to hear from you. Required fundamentals: Strong proficiency developing object-oriented backend code in the Microsoft tech stack (.NET 6/8 MVC), and experience with Javascript component-based libraries frontend frameworks (i.e. React) Hands-on experience working within an Agile environment (planning, estimation, development, testing, deployment) Familiarity with modern web development practices and building scalable applications Technologies you may work with here (These are things you'll encounter, not hard requirements, so exposure to even a few is great): SQL and data querying, including stored procedures Search technologies such as ElasticSearch Caching and performance optimization Modern build and deployment tooling, including containerization Modern UI development with TypeScript, responsive design, and contemporary CSS or testing tools Who You'll Work With You'll join an eCommerce Development group that includes a mix of senior and mid-level developers, and that partners closely with the QA, UX & Product teams and well as the IT Development, Data Engineering and Marketing teams. We prioritize work-life balance, clear communication, and helping each other succeed. Why You'll Love Working Here We offer: Hybrid schedule: Local (within 50 miles of our HQ in Paoli, PA): typically 2 days onsite per month (yes, month!) Remote: 2 weeks onsite per year Competitive compensation in-line with experience & impact, plus a quarterly bonus program Comprehensive benefits package including medical, dental, and vision plus immediate vesting on your 401k match A people-first culture where curiosity, ownership, and collaboration are valued Opportunities to grow your technical skillset and contribute to impactful, high-visibility products About Turn5 Turn5 is one of the largest and fastest growing eCommerce retailers in the Greater Philadelphia area. Best known for our award-winning, eCommerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe as we can. #CORP

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. As a Product Manager at Turn5, reporting to the Chief Marketing Officer, you'll own core areas of our ecommerce experience and drive initiatives that improve customer conversion, satisfaction, and long-term value. You'll lead the discovery, definition, and delivery of features that make it easier for gearheads to find, select, and buy the right parts for their ride. This is a high-impact role where you'll partner closely with engineering, UX, Research, IT, and marketing to shape how tens of millions of customers interact with our sites. You are both a strategic thinker and a hands-on executor, equally comfortable digging into funnel data as you are articulating a bold product vision. Responsibilities: Define and continuously refine the product vision and roadmap for high-value ecommerce capabilities (e.g. search, fitment, PDP, checkout, personalization). Prioritize initiatives based on business impact, customer insight, and technical level of effort. Align roadmap with company goals, departmental goals, and cross-functional stakeholder needs. Participate in regular discovery sessions with internal teams and customers to surface pain points, unmet needs, and feature opportunities. Analyze site behavior, conversion funnels, VOC data, and A/B test results to drive decisions. Own the “voice of the customer” for your product area. Write clear product requirements, user stories, and success criteria. Collaborate with engineering and design to define MVPs and iterate toward scalable solutions. For your initiatives, lead prioritization and backlog refinement. Partner with PO on timeline Partner with UX, marketing, and at times, customer service & sales to ensure features meet real-world needs. Specific Job Knowledge: Excellent written and oral communication skills are required since the Associate Product Manager has to communicate with team members, other departments, upper management and consumers of the company's products Experience overseeing the product development lifecycle Ability to synthesize business objectives to features / experiences that drive results, analyze data trends, apply A/B test approaches, and data-driven decision-making processes Previous experience delivering in Agile environment. Qualifications: 5+ years of product management or ecommerce experience, ideally in a DTC environment Proven success leading cross-functional teams and launching high-impact web features Strong analytical skills-familiar with GA, A/B testing platforms, funnel tools, etc. Exceptional writing and editing skills combined with strong presentation and public speaking skills Familiarity with Agile methodologies and tools (e.g., Jira, Confluence) Bonus: Experience with automotive aftermarket, fitment-based ecommerce, or personalization platforms

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. We're launching a customer installation shop at our Cedar Hollow headquarters. This shop will serve as a dedicated space for customers to have aftermarket parts-purchased from our website-professionally installed. The Aftermarket Shop Manager & Installer will be the cornerstone of this operation, responsible for delivering an exceptional customer experience while managing all aspects of the shop. Year 1 is going to be about: Perform installations of aftermarket parts purchased through our website. Manage day-to-day shop operations, including scheduling and customer interactions. Ensure a clean, organized, and safe work environment; report maintenance needs promptly. Communicate with customer to ensure all required parts have been ordered. Serve as the primary point of contact for customers during their visit. Coordinate with internal teams to receive installation referrals from B2B sales. Provide feedback on process improvements to your manager for continuous optimization. Maintain accurate records of installations and customer interactions. We can't skip over some of the specific skills and experience we know are a “must” to be successful. So, we need you to have: Poven experience in automotive aftermarket installations across a broad range of vehicles and parts categories (required). Strong business sense and customer service skills. Ability to work independently and manage all aspects of a shop. Familiarity with tools and equipment for part installations (specialty tools provided). ASE Certification Required #CORP