TurningPoint Global Solutions jobs in Rockville, MD - 29 jobs

TurningPoint is seeking an experienced PMO Program Management Lead to lead a highly talented team of technical professionals in delivering mission critical program management to our client and their telecommunications infrastructure. This role demands a seasoned professional with deep expertise in telecommunications operations, program coordination, and financial oversight. This position will be instrumental in supporting critical program activities, stakeholder collaboration, and continuous enhancement of services in alignment with the agency's mission. Location: Rockville, MD with hybrid options, plus on-site visits to customers. Your Role and Impact: As a PMO Program Management Lead, you will have the opportunity to: Stakeholder Engagement, Management, and Communication Develop and present high-quality executive briefing materials tailored for agency leadership.Respond to agency data calls and conduct advanced analytics to guide strategic and operational decisions.Foster effective communication among stakeholders to support cohesive execution of telecommunications initiatives. Support for Telecommunications Activities Provide assistance with telecommunications and network-related activities, including ad hoc or emergent operational tasks.Demonstrate agility in managing dynamic requirements and supporting the agency's evolving technical landscape. Maintenance Coordination Coordinate maintenance and service continuity efforts in collaboration with telecommunications vendors and internal agency teams.Reduce the risk of outages by proactively managing schedules and ensuring service availability. Financial Oversight and Reporting Work with various agency components to define telecommunications service requirements and facilitate funding approvals.Perform monthly invoice reconciliations to ensure accurate financial tracking.Deliver funding forecasts, expenditure reports, and financial analyses to support budget planning and accountability. Optimization and Adaptability Evaluate existing telecommunications services and recommend enhancements to optimize performance and align with agency objectives.Support the implementation of new solutions to better meet the agency's operational and mission needs. What We're Looking For To thrive and excel in this role, candidates are expected to have: Required Skills: · Bachelor's Degree in Engineering, Computer Science, Systems, Business or related scientific / technical discipline· Minimum of eight (8) years of experience with a focus on telecommunications within a federal or large-scale organizational setting. (additional years will substitute for degree requirements)· Demonstrated expertise in stakeholder engagement, financial reconciliation, and telecommunications service delivery.· Familiarity with federal agency telecom operations, including program oversight, and vendor coordination.· Excellent written and verbal communication skills, including executive-level presentation development.· Ability to obtain and maintain a Public Trust Clearance. Preferred Skills:· Past experience with Telecom Expense Management systems is preferred· Strong analytical and organizational capabilities with a proven track record of delivering results under tight deadlines.· Experience with Federal contracts, telecom carrier web portals, and carrier service ordering· Experience working with WEB based enterprise applications · Experience supporting federal agencies in a similar capacity is highly desirable. What's In It For You? We understand that our team members are our greatest asset. That's why we offer: Competitive salary with annual performance bonuses and annual merit increases.Comprehensive health benefits fully funded by the company for employees.401(k) retirement plan with company match.Paid time off plus holidays.Professional development opportunities.A collaborative and inclusive work culture. In compliance with pay transparency requirements, the salary range for this role is $110,000 to $130,000. This range is a general guideline only, as compensation decisions are based on relevant experience and educational qualifications. Ready to make your next career move?Apply today to join a team that values innovation, collaboration, and continuous improvement. We look forward to welcoming you to TurningPoint! We are actively bidding on exciting new federal programs. Hiring for this opportunity will begin quickly after program award. About Turning Point Global Solutions LLC (********************** TurningPoint is a fast-growing systems integration and information technology services company that caters to federal, state, and local government and commercial clients. We specialize in full lifecycle system integration and software engineering services, focusing on digital transformation and solution engineering in healthcare IT and telecom business verticals. Our expertise includes software development and integration business process outsourcing, and professional services. Founded in 2002, TurningPoint prides itself on a heritage of innovation and strong professional services capabilities, enabling it to provide mission-critical solutions in a timely and cost-effective manner. TurningPoint's processes are independently appraised at CMMI Maturity Level 5 for Development. All qualified applicants are considered for employment without discrimination due to race, gender, religion, age, marital status, national origin, disability, sexual orientation, or any other characteristic protected by federal, state, or local law. This policy extends to all aspects of employment with TurningPoint, including, but not limited to, recruitment, hiring decisions, assignment, advancement, compensation, benefits, retention, and termination.

Trigyn Technologies is an innovative solutions provider and systems integrator that has been in business for 30 years with more than 1,500 resources deployed today. We have professionals on board at locations in the United States, Canada, Europe, India, Africa and the Far East, working around the clock to bring cutting-edge technology closer to you. Trigyn provides IT Staffing, Consulting, Solutions, Systems Integration, Digital Marketing and other services to its clients. In the United States and Canada, Trigyn has office locations in Edison, New Jersey, Washington, D.C. and Toronto, Canada. In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center is located in Mumbai, India, which also supports our operations in Asia. Trigyn believes that technology is about people. At Trigyn, we place a high degree of importance on people and relationships. This is reflected in the way we respond to our clients, interact with our employees and foster diversity in the workplace and our community. Job Description Trigyn's Direct Government Client has an immediate need for Help Desk Analyst who can work onsite in Baltimore, MD. This is a 6 - 12 month contract opportunity with possibility of extension. It is a 40 hour a week position. This position requires you to be on sight 40 hours a week. Role Description: • Provides technical assistance, support, and advice to end users for hardware, software, and systems. • Provides hands-on technical assistance to business and technical users. • Investigates and resolves computer software and hardware problems of users. • Serves as a contact for level 1 support. • Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary. • Determines whether problem is caused by hardware, software, or system. • Answers questions, applying knowledge of computer software, hardware, systems, and procedures. • Talks with technical and non-technical co-workers to research problem and find solution. • Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. • Experienced with a variety of call-tracking software and systems. • Reads trade magazines and engages in independent study to maintain current industry knowledge. • Follow quality standards, and displays strong customer service skills. • Ability to work in a team environment. • Complete assigned tasks. • Strong communication skills; both written and spoken. Qualifications Years of Relevant Experience: • 1 to 3 years field experience. Preferred Education: • 2 year associates degree or equivalent technical study. BALTIMORE CITY RESIDENTS ARE ENCOURAGED TO APPLY! Additional Information TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2008, ISO 27001:2013 (ISMS) and CMMI Level 3 certified company. TRIGYN is an E-Verify Employer.

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team: Our Mid-Market Sales Team is dedicated to driving growth within our customer base of SMB and Strategic customers. This team focuses on prospecting across all verticals, leveraging deep industry knowledge and strong customer relationships to sell our full suite of products and services. By attending industry events, conducting business reviews, and running strategic sales campaigns, the team ensures our customers receive tailored solutions that address their unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work closely with our Mid-Market (500-1500) customers to drive sales growth through upselling and cross-selling our products and modules. You will leverage your deep understanding of the customer's industry and pain points to provide tailored solutions and support. This role involves establishing and maintaining positive customer relationships through regular interactions, attending industry events, and conducting business reviews. You will also develop strategic sales campaigns, identify sales opportunities, and create proposals for HCM and Payroll solutions. Additionally, you will collaborate with internal teams to ensure customer satisfaction, monitor account health, and maintain accurate data in our CRM system. **Key Responsibilities:** - Customer Relationship Management: Establish and maintain positive relationships with customers through regular face-to-face interactions, including attendance at industry events, trade shows, and conferences. - Industry Expertise: Proactively research and develop expertise in the customer's industry to advise and support customers on best practices and service expansion. - Sales Campaigns: Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Sales Proposals: Identify sales opportunities and develop proposals for HCM and Payroll solutions aligned with customer needs. - Product Knowledge: Maintain a thorough understanding of our products and capabilities, incorporating technical advances in presentations to end users. - Account Planning: Develop and maintain Annual Account Plans and Relationship Maps for each assigned account in collaboration with internal stakeholders. - Relationship Building: Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. - Customer Experience: Ensure positive customer experiences through existing relationships and conduct at least one annual business review covering adoption, support, and roadmap content. - Customer Engagement: Increase customer engagement by driving attendance at events and collaborating with Field Marketing and Customer Marketing teams. - Account Monitoring: Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams to improve customer satisfaction. - Data Management: Maintain accurate account contacts and sentiment in SFDC, including a rolling 4-quarter pipeline, and engage with marketing-qualified leads within 24 hours. **About You:** **Basic Qualifications:** - 5+ years of successful experience in account management, sales, customer success, ERM or a related field, with a demonstrated ability to meet or exceed sales quotas. - Minimum of 3 years of experience in the technology/software industries - Ability to travel for face-to-face customer interactions and industry events. **Preferred Qualifications:** - Excellent communication and interpersonal skills. - Proficient in Salesforce - Thrives in a quick-turn, high-paced environment - Ability to prioritize and multi-task while maintaining sharp attention to detail with well-developed organizational skills - Possess strong verbal and written communication skills - Ability to articulate the value proposition of our product offering - Bachelor's degree or equivalent practical experience. - Experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role - Experience optimizing and troubleshooting products or services. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************. **Pay Transparency:** The base salary range for this position is $105,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Role Overview: The Vice President, Global Partner Delivery is a key member of the Implementation Services leadership team, responsible for driving strategic growth and operational excellence across UKG's Partner Delivery ecosystem. This role leads a high-performing team and collaborates with Partners to maximize Annual Recurring Revenue (ARR) and increase the percentage of delivery executed by Partners across Pro, Ready, and WFM segments. The VP will set the vision, strategy, and execution for Partner Delivery, ensuring alignment with UKG's business objectives and customer success outcomes. Key Responsibilities: - Strategic Leadership & Influence: Develop and execute a comprehensive Partner Delivery strategy that drives ARR growth and expands UKG's market presence through Partner-led delivery models. Serve as a thought leader and executive sponsor for Partner Delivery, influencing cross-functional teams and stakeholders to achieve strategic goals. Lead the Partner Delivery team and Partner organizations, fostering a culture of accountability, innovation, and continuous improvement. - Partner Ecosystem Management: Build and nurture strong, long-term relationships with key Partners, ensuring alignment with UKG's vision and delivery standards. Drive initiatives to increase the percentage of delivery performed by Partners across Pro, Ready, and WFM, optimizing resource allocation and Partner capabilities. Oversee contractual agreements, forecasting, budget adherence, and operational performance for all Partner engagements. - Financial & Operational Excellence: Collaborate with Finance to manage budget accuracy, forecast Partner invoices, and ensure timely purchase order and payment processes. Establish and monitor key performance indicators (KPIs) to measure Partner Delivery success, including ARR growth, delivery quality, and customer satisfaction. Lead continuous improvement initiatives to enhance scalability, efficiency, and outcomes across all Partner engagements. - Enablement & Growth: Define and execute Partner enablement strategies, certification frameworks, and capacity planning to ensure Partner readiness and alignment with UKG-led initiatives. Develop and implement best practices for Partner engagement, solution development, and delivery excellence. Mentor and develop the Partner Delivery team, supporting professional growth and high performance. - Collaboration & Influence: Partner with internal functional leaders (Sales, Marketing, Product, Enablement) to align strategic goals, drive operational improvements, and optimize delivery outcomes. Represent UKG in executive-level Partner negotiations, ensuring mutually beneficial agreements and long-term success. Qualifications: - 10+ years of executive leadership experience in Professional Services, Consulting, or Partner Delivery, preferably within enterprise SaaS environments. - Proven track record of ARR growth and scaling Partner delivery programs. - Strong executive communication, relationship-building, and negotiation skills. - Demonstrated business acumen in forecasting, budgeting, and revenue recognition. - Experience leading teams and Partner organizations to achieve strategic goals and operational excellence. - Bachelor's degree in a related field; MBA or advanced degree preferred. - Willingness to travel as needed. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $207,400. to $298,100, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500 , and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies™. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. Job Description This position reports to: Senior Manager, AMS Solution Consulting - App Engine We're the fastest growing enterprise cloud software platform company in the world above $1 billion. And we believe its great people who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team. Work matters. It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do. People matter. Our people have a passion for learning, building, and innovating. Whether you're an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow. As a member of our pre-sales team, you will have a major impact on our future success. Creator Workflows and Custom Application Development on the Now Platform App Engine is a rapidly growing focus area for ServiceNow. Since the Now Platform is now a leader in 2020 in the Garter Magic Quadrant for Enterprise Low-Code Application Platforms, and Forester's Low-Code Wave, members of this team will have an opportunity to drive this next growth engine for ServiceNow, along with support from the business unit, executive team, and sales. ServiceNow is seeking an Sr Advisory Solution Consultant - App Engine (Creator Workflows) that is a customer facing domain expert, that drives innovative business solutions with our customers, by applying technical and business skills. This role is a Pre-Sales/Sales Engineering/Solution Consulting role that is well versed in architecting custom solutions to address business problems on the Now Platform (or similar platforms). The role also requires demonstration and prototyping of platform capabilities, and in select cases identifying the specific requirements needed to work with designers and developers to build and present innovative pre-sales solution prototypes to customers. The Sr Advisory Solution Consultant - App Engine will deliver strategic visions to executive personas at clients on the value of ServiceNow solutions as well. The candidate must be able to articulate the business value message in front of both technical and non-technical customers. You will partner with the sales, solution consulting and the rest of the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. The role requires demonstration and prototyping of platform capabilities, and also to identify the specific requirements needed to develop innovative application prototypes for specific customers. The Sr Advisory Solution Consultant - App Engine will also provide solutions and enablement to the technical sales force and provide prospective customers with product and solution advice during pre-sales discussions. The Sr Advisory Solution Consultant - App Engine will provide technical and business expertise to support customers with product and solution leadership during pre-sales engagements. This senior role serves as a value consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: Drive innovative business solutions and digital transformation with our customers Consult with customers and prospects to understand their business needs and pain points, and evangelize the business value of solution development on the Now Platform Partner with Sales and Solution Consulting to qualify customer needs and identify opportunities to deliver high value business outcomes for clients Architect and develop innovative solutions in collaboration with a cross-functional digital consulting team in a pre-sales environment Develop and enhance application prototypes on the ServiceNow platform both independently, and as the lead architect on a team with expert UI designers and developers Demonstrate to customers and prospects the experience of developing and extending applications on the ServiceNow platform Conduct architectural and/or technical workshops that may include enablement sessions Contribute to and help maintain an asset library of applications developed on the platform Answer questions and provide guidance to Solution Consultants in the field regarding application customization and development Interact with the ServiceNow community as a thought leader on developing and extending applications on the ServiceNow platform Contribute to programs that enable Solution Consultants to demonstrate the value of developing applications on the ServiceNow platform Scope and develop application development Proof of Concepts/prototypes with prospective customers Be the platform subject matter expert at executive briefings, workshops and marketing events Document and present technical solutions aligned with our client's business problems Facilitate and lead workshops for customers focusing on innovation, ideation, co-creation, development and validation of solutions on the Now Platform. Provide mentoring to solution consulting peers and other colleagues in the organization Contribute to and help maintain internal forums and asset libraries to enable innovation at scale Interact with the wider ServiceNow community as a thought leader on innovative ways to leverage the Now Platform and products Presenting at executive briefings and marketing events Work closely with Product Management on upcoming releases and provide feedback from customer interaction Keep on top of ServiceNow product developments, complementary technology and external trends in order to identify opportunities to broaden the use of the Now Platform outside of typical domains Qualifications In order to be successful in this role, we are seeking someone who has: 7+ years of experience as a solution consultant/architect 3+ years of experience architecting and delivering complex solutions on the Now Platform Experience facilitating client-facing workshops to successfully progress initiatives into the next phase of their lifecycle Ability to work within, and lead, a multi-discipline team focused on delivering high-quality output in short timeframes Fluency in third party integrations using web services, JDBC, and file-based parsers Functional comprehension of SQL and database concepts Fluency in JavaScript, HTML and libraries/frameworks such AngularJS and Bootstrap Ability to quickly understand new technology through instruction and self-training Strong people development skills, including coaching and mentoring for technical roles Executive level presence and experience presenting to executive-level audiences Strong written and verbal communication skills Experience with Big Data, IoT and other emerging technologies a plus ServiceNow's applications are built on a platform that maximizes development velocity, and minimizes application maintenance with extensive component reuse, less integration, and the judicious use of code. It is a new, extremely efficient, yet very flexible development methodology enabled by our holistic platform. Expected Travel: 25-30% FD21 Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site. From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team ** The Enterprise Solutions & Experience (ESE) organization, led by our CIO, drives UKG's enterprise transformation. The Value Management Office (VMO), under the VP of IT Strategy & Transformation, is dedicated to ensuring every initiative delivers measurable business outcomes. Value Realization Leaders (VRLs) are embedded within this team to orchestrate strategy, execution, and adoption across ESE, focusing on realized business value. **About the Role ** We are seeking a highly motivated Value Realization Leader to join our ESE team. In this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors. **Responsibilities :** Strategy Execution & Alignment - Translate enterprise and ESE product strategies into executable, outcome-focused roadmaps tied to business objectives. - Connect projects and initiatives to the company's overarching strategy and align cross-functional teams on priorities, trade-offs, and dependencies. - Partner with business and ESE product leaders to define clear value targets and success measures for every initiative. Value Realization & Impact Tracking - Manage the entire lifecycle of value delivery for projects and programs, from ideation to post-delivery evaluation. - Establish KPIs linked to business outcomes (revenue, cost, customer experience). - Track realized value post-launch and drive accountability for sustained results. - Continuously improve delivery velocity, adoption, and return on investment. Orchestration & Execution Excellence - Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value. - Coordinate across ESE product, engineering, and business functions to ensure cohesive execution. - Anticipate delivery risks, surface decisions, and remove blockers proactively. - Maintain agility through iteration, feedback loops, and continuous improvement. Advisory & Influence - Serve as a trusted advisor to executives and initiative sponsors. - Apply structured problem-solving and consulting-style frameworks to shape decisions and outcomes. - Communicate progress through business storytelling and outcome-based narratives. Change Leadership & Talent Development - Lead organizational adoption of new capabilities and processes. - Shape mindsets and behaviors to sustain impact beyond project completion. - Coach and mentor teams to build outcome orientation and business fluency **About You** **Basic Qualifications : ** - Bachelor's degree in Business, Engineering, Computer Science, or a related field. - 8+ years of experience in program management, strategy execution, or transformation leadership roles. - Proven track record delivering measurable business outcomes in cross-functional environments. - Strong business and technical fluency; able to navigate both executive discussions and delivery details. - Proven experience delivering enterprise business applications (ERP - D365, CRM - Salesforce, EDW, Data & Analytics, HRIS, financial systems) initiatives. - Experience in product-led or technology-driven organizations preferred. - Consulting or advisory background a strong plus. **Preferred Qualifications:** - Master's degree in Computer Science, Engineering, or a related field. - Experience with large-scale system architecture and Lean Portfolio Management. - Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps). - Familiarity with delivering digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management). - Certification such as PMP, PgMP, PMI-ACP, CSM, or LPM. - Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools. - Agile coach experience a plus. **Core Competencies:** - Value Orientation | Strategic Alignment | Business Acumen - Technical / Product Literacy | Problem Solving | Agility - Stakeholder Influence | Change Leadership | Talent Development - Driver of Results and Self Driven **Success Measures:** - % of initiatives meeting or exceeding business value targets - Time-to-value reduction across key programs - Adoption and utilization rates of delivered solutions - Executive stakeholder satisfaction and confidence - Demonstrated uplift in team maturity and delivery culture **Travel Requirement:** 15% Travel This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $115,100 to $155,000 however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

TurningPoint is seeking a Telecom Analyst to support federal government clients in telecom data collection, carrier services, agency communication requirements including voice and data, order processing, inventory management, invoice reconciliation, billing audits, and contract transitions. Your role will involve analyzing telecom inventory, billing, service orders, and audits while coordinating with telecom carriers using the NiOS system. You will also develop reports on pricing, cost management, service, inventory, project status, and intra-agency billing using TurningPoint's Telecom Lifecycle and Expense Management Solution, NiOS. This position spans all telecom aspects, including wireline, wireless, satellite, equipment, licenses, security, cloud infrastructure services, and professional services. Proficiency in wireline and wireless technologies is preferred, and experience in federal telecom and contracting is key to quickly adding value in this role. Location: Rockville, MD with hybrid option. Your Role and Impact: As Telecom Analyst, you will be part of a team responsible for:Collecting, Analyzing, and Normalizing disparate source data for migration to web-based platform.Preparing and analyzing telecom data with relationship to system requirements/uploads. Participating in daily/weekly validation, and reconciliation of inventory, and electronic invoices.Assisting with optimization and cost reduction recommendations and documentation.Performing application functional testing.Tracking of order and dispute progress, and escalation as needed.Addressing Tier 1 Support questions, referring technical issues and new requirements to TurningPoint Tier 2 for resolution, and tracking them to resolution.Working with stakeholders in process definition and improvement.Coordinating and developing regular reports and responses to ad-hoc data calls. What We're Looking For To thrive and excel in this role, candidate is expected to have: Required Skills and Qualifications:Minimum of three (3) years of Telecom Data Analysis experience Experience in the federal telecom and contracting environment. Proficiency with data and billing analysis.Experience with provisioning telecommunication services.Proficiency in MS Excel.Strong verbal and written communication skills.Understanding and application of Project Management principles.Self-management skills to be accountable for specific deliverables.Ability to obtain and maintain a U.S. Government Security Clearance which requires U.S. Citizenship. Preferred Skills and Qualifications:Proficiency in wireline telecom is preferred.Skilled in the development of documentation, customer reports, and data spreadsheets.Ability to work with multiple cross functional teams.Understanding of data bases and troubleshooting, validating, exporting, and loading data.Experience with telecom carrier web portals, and carrier service ordering. What's In It For You? We understand that our team members are our greatest asset. That's why we offer: Competitive salary with annual performance bonus, and annual merit increases.Comprehensive health benefits fully funded by the company for employees.401(k) retirement plan with company match.Paid time off plus holidays.Professional development opportunities.A collaborative and inclusive work culture. In compliance with pay transparency requirements, the salary range for this role is $70,000 to $90,000. This range is a general guideline only as compensation decisions are based on relevant experience and qualifications. Ready to make your next career move?Apply today to join a team that values innovation, collaboration, and continuous improvement. We look forward to welcoming you to TurningPoint! We are actively bidding on exciting new federal programs. Hiring for this opportunity will begin quickly after program award. About Turning Point Global Solutions LLC (*********************** TurningPoint is a fast-growing system integration, information technology services company that caters to federal, state, and local government and commercial clients. We specialize in full lifecycle system integration and software engineering services involving digital transformation and solution engineering in healthcare IT and telecom business verticals. Our services include software development, software integration, business process outsourcing, and professional services. Founded in 2002, TurningPoint prides itself in a heritage of innovation and strong professional services capabilities, enabling it to provide a full suite of mission-critical solutions in a timely and cost-effective manner. TurningPoint processes are independently appraised at CMMI Maturity Level 5 for Development. All qualified applicants are considered for employment without discrimination due to race, gender, religion, age, marital status, national origin, disability, sexual orientation, or any other characteristic protected by federal, state, or local law. This policy extends to all aspects of employment with TurningPoint, including, but not limited to, recruitment, hiring decisions, assignment, advancement, compensation, benefits, retention, and termination.

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: The Enterprise Account Executive will focus on selling into the Enterprise space on the Retail & Hospitality Team. A successful candidate will use consultative selling skills to understand prospect business requirements and recommend the best UKG software solutions to meet their objectives. You will be responsible for net-new logo sales in our Retail & Hospitality West Enterprise business segment (2,500 to 25,000 ees). In this role, the AE will own a few of UKG's prominent and strategic client accounts, however this is a true Hunter role. **Core Responsibilities:** Drive Enterprise-Level Growth - Drive significant revenue generation and account expansion initiatives, focusing on million-dollar+ contracts and long-term partnerships across UKG, customers, and partners. - Continuously bring ideas to the table and communicate them to leadership. - Position all offerings in accounts to drive maximum revenue. - Forecasting, key tasks and account notes updated daily. Strategic Client Relationship Management - Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your enterprise selling experience to act as a trusted advisor. - Conduct onsite executive business reviews in all assigned accounts, coordinated by the Enterprise Account Executive, bringing key stakeholders from UKG to the table. - Coordinate all account communication, both internally and externally. Advanced Sales Strategy Execution - Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. **About You:** **Basic Qualifications:** - 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. HRMS/Global Payroll experience is a strong plus. - Consistently exceed a $2 Million+ quota. - 5+ years of experience selling complex deals over $1M in ARR managing sales cycle over 12+ months. **Preferred Qualifications:** - Demonstrated experience building a territory and pipeline from scratch. - Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. - BA/BS or equivalent (MBA a plus) - Superior negotiation, written and verbal communication skills. **Travel Requirement:** - Up to 50% **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The pay range for this position is $140,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

TurningPoint is seeking a Senior Project Manager to lead a federal enterprise systems deployment and operational transition. This role is responsible for overall project execution, integrated scheduling, cross-functional coordination, and stakeholder communication across technical, security, and operational workstreams. While wireless telecom experience is not required, familiarity with telecom or mobility programs is a plus. Location: Rockville, MD with ability to work on client site as needed in Washington, DC.Clearance: Active U.S. Secret (or higher) Security Clearance is required to start.Typical Impacts Include Provide end-to-end project management support for a federal systems implementation and operational delivery engagement Coordinate activities across systems integration, configuration, security authorization, and operational process definition efforts Rapidly assess and understand current-state government workflows and business processes Support systems engagement projects involving enterprise platforms, integrations, and process transformation. Manage and maintain the integrated project schedule, ensuring alignment across technical and operational workstreams Facilitate weekly status and governance meetings with government stakeholders Produce and deliver weekly project status reports and executive-level updates What We're Looking For Required Education, Skills, and Qualifications: At least seven (7) years of project management experience, including federal or large enterprise programs Demonstrated experience managing systems implementation and systems integration projects Strong understanding of business process analysis and workflow-driven implementations Proven ability to manage cross-functional technical and operational teams Excellent communication, documentation, and stakeholder management skills Preferred Skills and Qualifications: Bachelor's degree in Business, Information Systems, Engineering, or equivalent professional experience. Experience supporting federal IT modernization or system implementation initiatives Familiarity with security authorization (ATO) processes Exposure to telecom, mobility, or IT service management programs What's In It For You? We understand that our team members are our greatest asset. That's why we offer: Competitive salary with annual performance bonus, and annual merit increases. Comprehensive health benefits fully funded by the company for employees. 401(k) retirement plan with company match. Paid time off plus holidays. Professional development opportunities. A collaborative and inclusive work culture. In compliance with pay transparency requirements, the salary range for this role is $135,000 to $150,000. This range is a general guideline only as compensation decisions are based on relevant experience and educational qualifications. Ready to make your next career move? Apply today to join a team that values innovation, collaboration, and continuous improvement. We look forward to welcoming you to TurningPoint! About Turning Point Global Solutions LLC (*********************** TurningPoint is a fast-growing system integration, information technology services company that caters to federal, state, and local government and commercial clients. We specialize in full lifecycle system integration and software engineering services involving digital transformation and solution engineering in healthcare IT and telecom business verticals. Our services include software development, software integration, business process outsourcing, and professional services. Founded in 2002, TurningPoint prides itself in a heritage of innovation and strong professional services capabilities, enabling it to provide a full suite of mission-critical solutions in a timely and cost-effective manner. TurningPoint processes are independently appraised at CMMI Maturity Level 5 for Development. All qualified applicants are considered for employment without discrimination due to race, gender, religion, age, marital status, national origin, disability, sexual orientation, or any other characteristic protected by federal, state, or local law. This policy extends to all aspects of employment with TurningPoint, including, but not limited to, recruitment, hiring decisions, assignment, advancement, compensation, benefits, retention, and termination.

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Description: As a Sr. Staff Detection Engineer, you will be part of UKG's Global Security Detection Engineering team. This global team is responsible for detecting and responding to sophisticated cyber threats and attacks. In your role you will leverage a variety of tools and resources to proactively detect, investigate, and respond to emerging and/or persistent threats impacting UKG and/or its customers. Responsibilities: You will be providing hands-on solutions, customization and tuning, automation, and use case development for the SIEM, SOAR, Agentic AI and other stakeholder requirements for threat informed defense strategies You will support leading production level projects to completion as a contributor and a collaborator between multiple stakeholder teams including the Security Operations Center (SOC), Threat Intelligence, Incident Response, and Incident Response You will be working on a globally distributed team and expected to create and present strategies, technical plans, and architecture to audiences of technical and executive leadership levels when asked. You will also maintain existing internal code, use cases, and further extend SIEM and SOAR integrations aligned to the Detection Engineering program efforts You will design and engineer Security Operations focused integrations and automations including diagrams, documentation, and threat modeling of what is built You will support the Director of Detection Engineering in directly enhancing the strategic capabilities of the program through complex technical projects Qualifications: The ability to lead complex projects, other team members, and support building strategic and technical initiatives 8+ years of security and hands on technical automation experience, with 5 or more of those years focused on creating use cases and detection focused automation 5-7 years of operational experience working directly with or in security operational teams including: SOC, Threat Intelligence , and Incident Response Deep understanding of SIEM, SOAR, Agentic AI development, or MLOps and other engineering best practices, limitations, and ways of extending or customizing threat detection automation related use cases Demonstrable hands-on skills in a major scripting/programming language or a search query language for use in security operations and threat detection Experience with a major public cloud service provider (CSP) required Google SecOps (Chronicle) or Splunk Experience preferred Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $163,900 to $235,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

TurningPoint is seeking a Senior Systems Analyst to support a federal enterprise system implementation by analyzing current workflows, defining future-state processes, and supporting configuration and integration activities. This role serves as a key liaison between business stakeholders, development teams, and system integrators to ensure technical solutions align with operational needs Location: Rockville, MD with ability to work on client site as needed in Washington, DC.Clearance: Active U.S. Secret Security Clearance is required to start.Typical Impacts Include Analyze current-state business workflows and data flows and define future-state process models Develop and document Current / As-Is and Future / To-Be process and data flow diagrams Define systems integration and interface requirements between enterprise platforms Support configuration management activities, including functional setup and access controls Collaborate with development and integration teams to design and implement system interfaces Support data integration, migration planning, and validation activities Assist with system testing, validation, and end-to-end process verification prior to production readiness What We're Looking For Required Education, Skills, and Qualifications: At least five (5) years of experience as a Systems Analyst supporting enterprise or federal clients Demonstrated experience with: Data integration and systems integration Workflow analysis and future-state process definition Proven ability to translate business requirements into technical and functional specifications Experience working directly with client, development, and integration teams Strong analytical, documentation, and communication skills Preferred Skills and Qualifications: Bachelor's degree in Business, Information Systems, Engineering, or equivalent professional experience. Experience supporting IT service management platforms (e.g., service desk or workflow tools) Familiarity with federal systems security authorization requirements Prior experience working on federal systems implementation projects What's In It For You? We understand that our team members are our greatest asset. That's why we offer: Competitive salary with annual performance bonus, and annual merit increases. Comprehensive health benefits fully funded by the company for employees. 401(k) retirement plan with company match. Paid time off plus holidays. Professional development opportunities. A collaborative and inclusive work culture. In compliance with pay transparency requirements, the salary range for this role is $115,000 to $140,000. This range is a general guideline only as compensation decisions are based on relevant experience and educational qualifications. Ready to make your next career move? Apply today to join a team that values innovation, collaboration, and continuous improvement. We look forward to welcoming you to TurningPoint! About Turning Point Global Solutions LLC (*********************** TurningPoint is a fast-growing system integration, information technology services company that caters to federal, state, and local government and commercial clients. We specialize in full lifecycle system integration and software engineering services involving digital transformation and solution engineering in healthcare IT and telecom business verticals. Our services include software development, software integration, business process outsourcing, and professional services. Founded in 2002, TurningPoint prides itself in a heritage of innovation and strong professional services capabilities, enabling it to provide a full suite of mission-critical solutions in a timely and cost-effective manner. TurningPoint processes are independently appraised at CMMI Maturity Level 5 for Development. All qualified applicants are considered for employment without discrimination due to race, gender, religion, age, marital status, national origin, disability, sexual orientation, or any other characteristic protected by federal, state, or local law. This policy extends to all aspects of employment with TurningPoint, including, but not limited to, recruitment, hiring decisions, assignment, advancement, compensation, benefits, retention, and termination.

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. UKG is seeking a highly motivated sales professional as a Business Development Manager who will be responsible for net-new logo sales in the mid-market and enterprise space. If you are a highly successful HRMS/Payroll salesperson and have followed the growing success of our company, then you know that we rarely have an opening in our sales ranks. Why? Because we hire only the best HRMS/Payroll Reps and arm them with the best products, support personnel, and tools to ensure long-term success with us. Now it's your turn for an opportunity to build your sales legacy: we are expanding our sales force and are looking for the very best to represent UKG. Candidates ideally have 5+ years of proven success selling HRMS/Payroll solutions. Ideally, candidates will live in or near their territory and are familiar with the local business climate; however, we encourage you to apply. Challenging? Yes! UKG expects a lot of our sales reps and we provide a lot for our reps to succeed: + Tenured management who are skilled at guiding highly successful sales personnel + Seasoned Application Consultant team to assist with proposals, RFPs, and demos + Expert Technical Sales Support + Highly reference-able customer base with 96% customer retention with our hosted SaaS solution + Solid Sales Operations and Legal staff focused on helping process and close contracts quickly + Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products + Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits + Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes + A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious. If you are known as an over-achiever, and you've been looking for the opportunity to land your "last" HRMS/Payroll sales position, this is it! For sales reps who can prove their HRMS/Payroll game, click the "Apply Online" link. All exploratory inquiries and applications for sales employment are kept confidential. **Primary Responsibilities:** + Consistently exceed sales quotas + Must have proven success selling HRMS/Payroll solutions to complex organizations + Must have worked primarily as a New Logo Rep (Hunter) and consistently exceeded sales quotas. Develop and maintain a working knowledge of solutions, technology and capabilities to solve customer challenges and help them achieve stated business outcomes. + Present HCM products and services to final decision makers and end users within an assigned territory. Identify sales opportunities and develop sales and marketing proposals for customers on HCM, Payroll solutions and services aligned with the prospective customer's needs. + Maintain a strong knowledge of HCM/SaaS Industry, competitors and analysts. + Excellent written and verbal communication. + Maintain a working knowledge of products and capabilities, incorporating technical advances in presentations to end users + Present HCM products and services to final decision makers and end users within an assigned territory + Identify sales opportunities and develop sales and marketing proposals for customers on HCM products and services based on their technical needs + Minimum of 3 to 5 years HCM sales experience + Strong knowledge of HCM/SaaS Industry + Demonstrated understanding of strategic sales process **Minimum Qualifications:** + Minimum of 3-5 years of proven success selling HCM/Payroll solutions **Preferred Qualifications:** + Excellent communication and presentation skills + Incredibly organized + Experience with a diversity of prospecting strategies **Travel Requirement:** + 30-40% **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer ** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $125,000 annually. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** . **\#LI-Remote** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

TurningPoint is seeking a talented and motivated Application Support Engineer to join our dynamic team! This role offers a unique opportunity to work on innovative software solutions, collaborate with top industry professionals, and grow your skills in a supportive environment. If you are passionate about software development, cloud technologies, and ensuring seamless application performance, we want to hear from you! This role offers the prospect of supporting the development, deployment, and maintenance of our proprietary, microservices-based enterprise application used in federal government environments. In this role, you will have the opportunity to code, debug, test, and troubleshoot application functionality while supporting deployments across U.S. federal hosting centers, AWS cloud environments, and TurningPoint's internal data center. Additionally, this position offers the opportunity to work with modern Java-based development tools, Big Data technologies, and a wide range of DevOps, infrastructure, and security frameworks while contributing to both new feature enhancements and ongoing application support Location: Rockville, MD with hybrid option. Your Role and Impact: Work in a team environment to develop and provide application maintenance and operational support for a large enterprise application. Collaborate with product managers, business analysts, and delivery teams to support production issues and enhancement requests. Troubleshoot defects, determine root causes, and deliver software patches with quick turnaround. Implement solutions that improve application performance, security, and maintainability. Perform continuous security assessment and deploy risk-mitigation controls. Configure CI/CD pipelines and continuous monitoring tools. Prepare deployment packages including builds and all required deployment documentation. Support deployment in both on-premises and AWS cloud environments. Implement cloud infrastructure as code (IaC) and support AWS cost-optimization activities. Develop SOP documentation and runbooks for repeatable operational tasks. Implement security controls based on CIS Benchmarks and DISA STIG requirements. Develop technical documentation, operational workflows, and security policies that align with federal IT standards such as FISMA and FedRAMP. Conduct vulnerability and compliance scans, analyze findings, and validate remediation. Ensure adherence to TurningPoint's CMMI Maturity Level 5 processes and procedures. Required Education, Skills, and Qualifications: Bachelor's or Master's degree in Computer Science, Software Engineering, or related field, with 4+ years of relevant experience. Hands-on experience supporting and deploying enterprise-level Java applications in production environments. Strong coding and debugging experience using Java, JSP, SQL, XML, JavaScript, JQuery, Spring, Hibernate, and ETL technologies. Experience with Oracle, PostgreSQL, and MySQL - including DDL/DML scripting, performance tuning, and large-dataset analysis. Experience with Jenkins build automation and static code analysis tools such as OWASP ZAP, Dependency-Check, FindBugs, PMD, and SonarQube. Hands-on experience with WildFly or JBoss application servers. Extensive Unix/Linux hands-on experience including shell scripting, advanced command usage, and monitoring tools. Excellent verbal and written communication skills. Ability to obtain and maintain a U.S. Public Trust Security Clearance. Preferred Skills: Oracle Certified Java Programmer is a strong plus. Experience with NoSQL databases (e.g., MongoDB). AWS cloud experience; AWS certification is a plus. Familiarity with FISMA, FedRAMP, and NIST 800-53 security controls. Experience with SAML-based Single Sign-On and Active Directory integration. Experience working with GSA telecom contracts, telecom carrier APIs, or service ordering platforms. Knowledge of AI/ML models or blockchain technologies. What's In It For You? We understand that our team members are our greatest asset. That's why we offer: - Competitive salary with annual performance bonus, and annual merit increases.- Comprehensive health benefits fully funded by the company for employees.- 401(k) retirement plan with company match.- Paid time off plus holidays.- Professional development opportunities.- A collaborative and inclusive work culture. In compliance with pay transparency requirements, the salary range for this role is $78,000 to $108,000. This range is a general guideline only as compensation decisions are based on relevant experience and qualifications. Ready to make your next career move? Apply today to join a team that values innovation, collaboration, and continuous improvement. We look forward to welcoming you to TurningPoint! About Turning Point Global Solutions LLC (*********************** TurningPoint is a fast-growing system integration, information technology services company that caters to federal, state, and local government and commercial clients. We specialize in full lifecycle system integration and software engineering services involving digital transformation and solution engineering in healthcare IT and telecom business verticals. Our services include software development, software integration, business process outsourcing, and professional services. Founded in 2002, TurningPoint prides itself in a heritage of innovation and strong professional services capabilities, enabling it to provide a full suite of mission-critical solutions in a timely and cost-effective manner. TurningPoint processes are independently appraised at CMMI Maturity Level 5 for Development. Turning Point Global Solutions LLC is an Equal Employment Opportunity employer. All qualified applicants are considered for employment without discrimination due to race, gender, religion, age, marital status, national origin, disability, sexual orientation, or any other characteristic protected by federal, state, or local law. This policy extends to all aspects of employment with TurningPoint, including, but not limited to, recruitment, hiring decisions, assignment, advancement, compensation, benefits, retention, and termination.

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. UKG is seeking a highly motivated Enterprise Account Executive, who will be responsible for net-new logo sales in our S&D West business segment. While each AE owns a few upsell accounts, this is a true Hunter role. If you are a highly successful HRMS/Payroll salesperson and have followed the growing success of our company, then you know that we rarely have an opening in our sales ranks. Why? Because we hire only the best HRMS/Payroll Reps and arm them with the best products, support personnel, and tools to ensure long-term success with us. Now it's your turn for an opportunity to build your sales legacy: we are expanding our sales force and are looking for the very best to represent UKG. **About You:** - 5-7+ years proven success selling cloud/SaaS solutions to C level. HRMS/Payroll experience a strong plus. - Consistently exceed a $2 Million+ quota - 3+ years selling complex deals over $800K in ARR - Demonstrated experience building a territory and pipeline from scratch - Consistently execute a thoughtful, strategic sales process including internal business partners and executive engagement. Challenging? Yes! UKG expects a lot of our AE's and we provide a lot for our reps to succeed: - Tenured management who are skilled at guiding highly successful sales personnel - Seasoned Application Consultant team to assist with proposals, RFPs, and demos - Expert Technical Sales Support - Highly reference-able customer base with 96% customer retention with our hosted SaaS solution - Solid Sales Operations and Legal staff focused on helping process and close contracts quickly - Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products - Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits - Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes - A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious. **Travel Requirement:** - 30-40% **Where We're Going:** UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! **Pay Transparency:** The base salary range for this position is $140,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of an industry leading total compensation package. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** . **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View **The EEO Know Your Rights poster (************************************************************************************************** ** UKG participates in E-Verify. View the E-Verify posters **here (******************************************************************************************** . ** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

**Why UKG** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Role** UKG is seeking a Lead Product Manager - Quote Management (CPQ) to define and drive the strategic vision, roadmap, and execution for our Quote Management capabilities. This role will play a pivotal part in a digital transformation of the quoting experience, including 0→1 product initiatives, platform modernization, and AI-powered innovation. You will lead the evolution from legacy, manual quoting workflows to modern, intelligent, and scalable experiences, delivering MVPs quickly, iterating based on feedback, and driving measurable gains in seller efficiency, productivity, and revenue. **Key Responsibilities:** Product Strategy, Vision & 0→1 Innovation + Own the end-to-end product vision and multi-year roadmap for Quote Management within the CPQ ecosystem. + Lead 0→1 product initiatives, defining new capabilities from concept through launch and scale. + Drive digital transformation by modernizing legacy quoting workflows into intuitive, automated, and data-driven experiences. + Identify and prioritize opportunities where AI and intelligent automation can simplify quoting and accelerate deal velocity. Agile Execution & Fast Delivery + Operate with a strong Agile and MVP mindset, delivering value early and often through iterative releases. + Define clear product requirements, success metrics, and acceptance criteria to enable fast, high-quality delivery. + Partner closely with Engineering and UX to break down complex problems into incremental, testable solutions. + Balance speed and quality while scaling solutions across a complex enterprise environment. AI & Platform Modernization + Champion the use of AI/ML to enhance quote creation, recommendations, approvals, and insights. + Lead modernization efforts that reduce technical debt and improve scalability, reliability, and performance. + Collaborate with Data, Platform, and Architecture teams to ensure responsible, secure, and scalable AI adoption. Stakeholder Collaboration & Influence + Serve as the primary product leader for Quote Management across Sales, Revenue Operations, Finance, Legal, and Engineering. + Align cross-functional stakeholders around priorities, tradeoffs, and delivery plans. + Communicate roadmap progress, outcomes, and impact to senior and executive leadership. Seller & Customer-Centric Outcomes + Deeply understand seller workflows, pain points, and customer buying journeys. + Use data, experimentation, and feedback loops to continuously refine the product. + Measure success through cycle-time reduction, productivity gains, adoption, and revenue impact. **About You** **Basic Qualifications:** + 8-10 years of product management experience, including ownership of complex B2B or enterprise platforms. + Demonstrated experience delivering 0→1 products and leading digital transformation initiatives. + Strong background in CPQ, Quote Management, Sales Systems, or Revenue Operations. + Hands-on experience working in Agile environments, delivering MVPs and fast, iterative releases. + Proven ability to influence and align cross-functional teams in a matrixed organization. **Preferred Qualifications** + Excellent communication, analytical, and problem-solving skills. + Experience applying AI/ML to enterprise workflows (automation, recommendations, insights, or decision support). + Familiarity with Salesforce CPQ or similar enterprise CPQ platforms. + Experience modernizing legacy systems into cloud-native, scalable solutions. + Track record of delivering products that directly improve seller productivity and revenue outcomes. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $129,500.00 to $180,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

**Why UKG** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Role** We are seeking a strategic and visionary Enterprise Architect-Data to join our Enterprise Architecture team, reporting to the VP of Enterprise Architecture. This role is a critical partner to our Business and Application architects, responsible for defining and executing the enterprise-wide data strategy, particularly in the context of a dynamic, M&A-driven environment. The successful candidate will design a scalable, secure, and resilient data ecosystem that transforms data into a trusted enterprise asset. You will be responsible for aligning the company's data architecture with its overall business strategy, ensuring that data is leveraged effectively to drive analytics, insights, and power AI-driven outcomes. **Responsibilities** - Lead the architectural design and strategy to ensure all enterprise data is treated as a unified asset. This involves creating a seamless consolidation and rationalization strategy that applies to all major data-centric initiatives, whether they are driven by M&A or by the development of new internal applications and services. - Partner with application development teams to provide data-centric design insights into core business applications, ensuring the data layers are designed for scalability, quality, and analytical use from the outset. - Analyze and document the current-state data landscape, including data sources, lineage, storage, and consumption patterns to identify gaps, redundancies, and modernization opportunities. - Develop and maintain the enterprise data architecture, including conceptual, logical, and physical data models, data flow diagrams, and integration patterns in alignment with industry standards. - Collaborate with business leaders, data scientists, and engineering teams to define strategic goals and translate them into data, analytics, and AI requirements. - Design and govern the target-state enterprise data architecture, incorporating modern patterns such as Medallion Architecture and principles of Data Mesh. This includes standards for the data warehouse, data lake, streaming platforms, master data management (MDM), and the platforms and patterns that support our AI/ML initiatives. - Develop and govern the enterprise API strategy for data, defining standards for REST APIs and managing data access for internal and external applications through an API Gateway. - Design and govern 'Reverse ETL' patterns that deliver analytics and AI-driven insights back into operational systems (e.g., Salesforce, Eloqua, D365). - Incorporate FinOps principles into all data architecture designs, ensuring solutions are optimized for cost-effectiveness by leveraging BigQuery best practices (e.g., partitioning, clustering), appropriate storage tiers, and efficient compute. - Partner with product managers, solution architects, and business architects to ensure data solutions are designed for scalability, performance, and security while meeting business needs. - Define and enforce enterprise-wide data governance standards, including data quality, metadata management, data security, and data privacy in partnership with the Enterprise Data and Analytics Office (EDAO). - Evaluate data-related requirements to assist in selecting the right data technologies, platforms, and tools that support a scalable, future-ready data ecosystem. - Contribute to enterprise transformation initiatives by providing data-architecture-driven insights and strategic guidance on how to best leverage data assets. - Facilitate workshops and working sessions with stakeholders to align on data definitions, standards, and architectural principles. - Utilize predefined frameworks and templates effectively, ensuring all data architecture artifacts are maintained and regularly updated. **About You** **Basic Qualifications** - 15-20 years of experience in data architecture, data engineering, data management, or a related senior-level role. - Proven, hands-on experience leading data platform consolidation and integration initiatives following corporate mergers and acquisitions (M&A). - Deep, hands-on expertise with the Google Cloud data stack is essential, including extensive experience with BigQuery, Cloud Composer, Vertex AI, Pub/Sub, and Cloud Run. - Demonstrated experience designing data integration and Reverse ETL patterns for major enterprise SaaS platforms, specifically Salesforce.com, Microsoft Dynamics 365 (D365), and Oracle Eloqua. - Hands-on experience with both traditional enterprise ETL tools (e.g., Informatica, Talend) and modern data engineering languages and libraries (e.g., Python, Spark). - Hands-on experience with API design and management, including designing REST APIs and using API Gateways (e.g., Google Apigee, Kong) to secure and manage data access for both internal and external applications. - Deep understanding of both modern data architecture patterns (e.g., Medallion Architecture, Data Mesh) and traditional dimensional modeling techniques (e.g., Kimball, Star Schema). - Proven experience designing data architectures that support and enable advanced AI applications, including machine learning pipelines and integrations for Agentic AI. - Experience designing, contributing to, or implementing an enterprise Data Marketplace or Data Catalog. - Demonstrated experience designing and implementing robust data quality frameworks (e.g., setting up DQ monitoring, defining validation rules) and data security controls (e.g., data encryption, PII masking, column-level security) within a cloud data platform. - Excellent and proven communication, facilitation, and stakeholder management skills. **Preferred Qualifications:** - You love working on data systems and are obsessed with quality, consistency, and scale. - You enjoy solving complex problems and have a deep-thinking, analytical mindset. - You think of 'data as a product' and have experience designing data services and APIs for consumption by a wide range of applications and users. - You gain gratification from seeing your ideas take shape and become real-world solutions used by a large number of users. - You are proactive, detail-oriented, and motivated by impact at scale. - You thrive in collaborative environments and enjoy bridging business and technology perspectives. - You are an individual contributor who enjoys taking ownership and adding tangible value to the organization. - You are a seasoned professional who can work independently with minimal guidance and assistance, while still driving outcomes effectively. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $209,300.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

**Why UKG** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Role** As a Senior Principal Data Engineer within the Enterprise Data & Analytics Office, you will lead the design, evolution, and operational excellence of Nexus, UKG's unified, GCP-based data platform, enabling analytics, AI, and enterprise decision-making at scale. You will translate architectural vision into reliable, scalable, cost-efficient data systems, lead platform modernization efforts, and set the engineering bar for data ingestion, transformation, and operational analytics across UKG. **Key Responsibilities:** Enterprise Data Engineering Leadership - Drive the implementation of standardized medallion architecture (Bronze-Silver-Gold) across all domains. - Establish and enforce engineering patterns for batch, streaming, CDC, and event-driven pipelines. - Drive design patterns for Fact and Dimension modeling, data mesh, and change data capture (CDC). Platform & Pipeline Excellence - Design and evolve scalable data pipelines using GCP-native services (BigQuery, GCS, Composer, Pub/Sub, Dataflow) and Databricks (Delta Lake, DLT). - Ensure platform reliability, performance, and scalability for petabyte-scale analytics workloads. - Lead engineering decisions around partitioning, clustering, query optimization, and cost controls (FinOps). - Own observability standards (freshness, SLAs, error handling, monitoring). Engineering Standards, Quality & Governance - Define and enforce engineering standards for data quality, testing, CI/CD, and production readiness. - Implement automated data quality frameworks, lineage, and metadata integration in partnership with Data Governance and Architecture teams. - Ensure all pipelines meet SOX, security, and auditability requirements. - Partner with Architects to ensure engineering implementations align to enterprise reference architectures. Cross-Functional Delivery & Influence - Partner with Product Managers, Product Owners, Architects, and Analytics leaders to deliver high-impact data capabilities. - Act as the technical escalation point for complex production issues and platform risks. - Influence roadmap decisions by balancing technical feasibility, delivery velocity, and long-term sustainability. - Support ESE Agile delivery by enabling architecture runway and reducing technical blockers. Mentorship & Organizational Impact - Mentor Principal, Senior, and Mid-level Data Engineers, raising the overall engineering maturity of the organization. - Lead by example through design reviews, code reviews, and engineering forums. - Build reusable frameworks, libraries, and accelerators that scale engineering productivity. - Foster a culture of ownership, quality, and continuous improvement. **Basic Qualifications:** - 15+ years of experience in data engineering, data platforms, or large-scale analytics systems. - Proven leadership delivering enterprise-scale data platforms and migrations. - Deep hands-on experience large (Petabyte) scale operating data platforms . Technical Expertise - GCP (required): BigQuery, GCS, Cloud Composer, Pub/Sub, Dataflow, Dataform, Dataproc, Dataplex - Databricks: Delta Lake, Delta Live Tables, Spark, Unity Catalog - Strong proficiency in Python, SQL, Spark, and distributed systems - Expertise in data modeling, ELT patterns, CDC, and streaming architectures - Experience supporting AI/ML pipelines, feature stores, and analytics consumption - Strong understanding of Dimensional Modeling, ELT and modern data lakehouse patterns. Leadership & Collaboration - Proven ability to influence without authority across engineering, product, and architecture teams. - Strong communication skills with both technical and executive audiences. - Track record of mentoring senior engineers and leading complex initiatives. **Preferred Qualifications:** - Experience modernizing legacy warehouses and ETL platforms. - Familiarity with Data Mesh execution and domain-aligned data products. - Experience implementing FinOps practices for analytics platforms. - Exposure to AI/ML enablement, feature engineering, or agent-driven analytics. - Google Cloud certifications (Data Engineer, Architect) preferred **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $184,300.00 to $230,000 however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Role The Sr. Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team - consulting with customers and configuring the ServiceNow Platform products based on configuration best practices - all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: Creation and delivery of platform solutions that take in to account long term technical architecture, process design and ServiceNow technical standards Support the engagement efforts related to platform wide process definition, re-engineering, improvement and gap analysis of current/future-state processes and functionality during workshops with key customer sponsors and stakeholders Advise customers in their efforts to take advantage of the ServiceNow Platform capabilities in their efforts to improve their existing processes Lead customer design workshops across multiple ServiceNow platform products and capabilities. Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Guides and provides ad-hoc oversight/training for the customer's future system administrators throughout the engagement Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes Develop required integration components (SSO, LDAP, etc.) with multiple systems Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution Juggle multiple and complex projects/initiatives Promoting continuous improvement practices for delivery/engagement materials Supporting specific sales activities when required Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request Up to 50% travel annually, driven by customer needs and internal meetings Qualifications Active TS/SCI Clearance with Full Scope Polygraph (FSP) Required 3 years of experience working in US federal agencies and environment with ServiceNow Government Community Cloud (GCC). Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. ServiceNow security experience including Vault, Edge Encryption and Data Privacy ServiceNow Domain Separation At least 5 years of hands-on configuration/development experience for complex, highly-capable, technologies - inclusive of integrations and portals Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a complex and varied customer environments, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies Experience with data management, database design, and database concepts Experience working with self-hosted installations of the ServiceNow platform Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity ServiceNow certifications Certified System Administrator (CSA), Certified Application Developer (CAD) Proven team player and team builder For positions in this location, we offer a base pay of $121,700- $213,000 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.