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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Oakland, CA | $36,752 | $17.67 |
| 2 | Austin, TX | $33,102 | $15.91 |
| 3 | King of Prussia, PA | $30,405 | $14.62 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Technical Support Professional | $145,246 | $70 | - |
| 2 | Technical Solutions Representative | $126,703 | $61 | - |
| 3 | Technical Support Executive | $119,464 | $57 | - |
| 4 | Technical Associate | $115,593 | $56 | - |
| 5 | Technical Support Analyst Lead | $112,903 | $54 | - |
| 6 | Senior Technical Support Agent | $112,136 | $54 | - |
| 7 | Technical Specialist | $110,054 | $53 | - |
| 8 | Technical Support Senior Engineer | $107,794 | $52 | - |
| 9 | Technical Support Officer | $104,442 | $50 | - |
| 10 | Technical Support Advisor | $104,336 | $50 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Blackboard | $39,640 | $19 | - |
| 2 | Apex Learning | $37,058 | $18 | - |
| 3 | McGraw Hill | $36,496 | $18 | - |
| 4 | edX | $36,116 | $17 | - |
| 5 | Cengage Learning | $35,702 | $17 | 66 |
| 6 | Capital Network Solutions | $35,297 | $17 | - |
| 7 | eChalk | $35,210 | $17 | - |
| 8 | OnCourse Learning | $35,194 | $17 | - |
| 9 | 360training | $35,185 | $17 | - |
| 10 | Ntt Training | $35,166 | $17 | - |
| 11 | Logical Operations | $34,270 | $16 | - |
| 12 | Edmentum | $31,919 | $15 | - |
| 13 | Knewton | $31,587 | $15 | - |