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Grand Traverse Resort & Casinos jobs - 34 jobs

  • HUMAN RESOURCES ASSOCIATE

    Grand Traverse Resort and Casinos 3.6company rating

    Grand Traverse Resort and Casinos job in Michigan

    JOIN A WINNING TEAM! Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork. As part of our team, full and part time employees will enjoy the following benefits and perks: * One FREE meal per shift * 401K with match (after 1 year) plus weekly contributions * Weekly Pay Days and Daily Pay Available * Paid Time Off (PTO), Paid Holidays & Jury Pay * Voluntary Vision * Voluntary AFLAC Plans Available * Gas Discounts at our Markets * Cannabis Store Discounts * Giftshop and Food Discounts * Employee appreciation events and prizes In addition, full time employees are eligible for the following: * Competitive Medical, Dental, Prescription Plans * Paid Bereavement * Life Insurance Coverage * Voluntary Short and Long Term Disability Coverage * Voluntary AFLAC Plans Available Seasonal employees contact the Benefits Department for eligible benefits and perks!! We look forward to having you join our team and being a part of our mission. SUMMARY The Human Resources Associate is to assist with the administration of the day-to-day operations of the human resources functions and duties. The day-to-day operation is defined as those transactions and services provided by HR to employees and management in areas including employee relations, employee benefits, operational transactions, recruiting, training, uniforms, and reporting. The Human Resources Associate's duties and responsibilities can change regularly due to the needs of the department. Travel between properties will be required. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide services including, staffing, employment processing, uniforms, health care benefits, training, records management, safety and health, employee relations and retention, and completing personnel transactions. * Comply with applicable law requirements by studying existing and new laws. * Assist newly hired employees with required paperwork. Review, process and forward completed information to appropriate departments. * Update job knowledge by participating in educational opportunities. * Assist with organizing and attending job fairs. * Provide information by answering all communications in a timely manner and referring to the appropriate person. * Scan, update, maintain, and purge employment files. * Complete filing on a weekly basis. * Process Unemployment Claims and Rebuttals. * Greet new applicants, guests, employees and provide necessary information or assistance. * Assist and may conduct employee orientation, annual training and open enrollment meetings for employee benefits. * Assist and serve as a backup to the uniform department. * Maintain records by maintaining applications, resumes and applicant logs. * Determines applicant eligibility and qualifications by assisting with interviews, analyzing responses and comparing qualifications to job requirements. * Assist with foreign labor staffing needs when necessary including but not limited to contact with agencies, schedule and sit in on interviews with department managers, follow up with travel and housing arrangements, plan and execute cultural activities. * Maintain inventory of office supplies, forms, booklets and pamphlets Respond to e-mail and phone messages in a timely basis and professionally. * Comply with confidentiality at all times. * Coordinate actions with other departments within the company such as Payroll and Background Investigations. * Willingness to cross-train and provide support in related areas of operations. * Other job-related duties as assigned. OTHER SKILLS AND ABILITIES: Communication skills via phone, in person and variety of Media Writing skills Interviewing skills Ability to work in a collaborative team Travel between properties will be required Travel for training purposes may be required DRIVING REQUIREMENTS: Must have a valid driver's license and be insurable by the Tribes' insurance carrier EDUCATION and/or EXPERIENCE: Must be a minimum of 18 years of age with a high school diploma, a GED or equivalent experience. 1-3 years prior HR experience is preferred and 1 year of office experience required. Previous experience with an HRIS highly desired. Must be computer literate with a minimum of 45 wpm, possessing a strong working knowledge of Microsoft Office products and other computer program(s). BENEFITS: 401K with matching program after 1 year Paid PTO & Holidays Medical, Dental, Prescription, Vision, Life Insurance Coverage Optional Short and Long-Term Disability Coverage Optional AFLAC Accident & Critical Illness Coverage SUPERVISORY RESPONSIBILITIES: None EQUIPMENT TO BE USED Including but not limited to copier, fax machine, phone, computer, Ten-Key calculator and other related office equipment. TYPICAL PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to sit. The employee is occasionally required to stand, walk, kneel and bend. The employee must occasionally lift and/or move up to 25 pounds. Should have corrected normal range of hearing and sight. TYPICAL MENTAL DEMANDS Must be able to deal effectively with employees, vendors and consultants at all levels. Must be able to effectively handle stressful and compromising situations while remaining focused and professional. Must be able to deal with difficult people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines. Must be able to prioritize and be proficient in multitasking multiple job duties. WORKING CONDITIONS Work is generally performed in an office setting, though periods of exposure to noise and smoke are to be expected while on the casino floor. Travel may be required. A portion of the work environment is subject to constant camera surveillance. COMMENTS Native American Tribal Preference will apply. Must be willing and pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Extreme Confidentiality must be adhered to at all times due to access of such private and personal information. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources. Day Shift Monday - Friday
    $57k-73k yearly est. 3d ago
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  • LSC SHUTTLE DRIVER 1

    Grand Traverse Resort and Casinos 3.6company rating

    Grand Traverse Resort and Casinos job in Michigan

    JOIN A WINNING TEAM! Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork. As part of our team, full and part time employees will enjoy the following benefits and perks: * One FREE meal per shift * 401K with match (after 1 year) plus weekly contributions * Weekly Pay Days and Daily Pay Available * Paid Time Off (PTO), Paid Holidays & Jury Pay * Voluntary Vision * Voluntary AFLAC Plans Available * Employee Referral Program * Gas Discounts at our Markets * Cannabis Store Discounts * Giftshop and Food Discounts * Employee appreciation events and prizes In addition, full time employees are eligible for the following: * Competitive Medical, Dental, Prescription Plans * Paid Bereavement * Life Insurance Coverage * Voluntary Short and Long Term Disability Coverage * Voluntary AFLAC Plans Available Seasonal employees contact the Benefits Department for eligible benefits and perks!! We look forward to having you join our team and being a part of our mission SUMMARY To safely transport our guests, employees, and other designated persons to their destination with an emphasis on friendliness and customer service. ESSENTIAL JOB FUNCTIONS * Maintain a professional appearance and attitude at all times * Knowledge of casino events and promotions as well as area attractions * Promote facility, services, programs and events while interacting with guests. * Routinely perform inspection of shuttle bus for mechanical, safety, or equipment problems * Maintain a high-level of cleanliness and appearance of the shuttle buses * Record all required reports and data-entry on appropriate forms * Familiarity with all rules, regulations and policies pertaining to assigned duties * Perform and adhere to proper procedures for signing keys and shuttle busses in and out for each shift * Stay informed of all events by reading department communications that are posted * Other duties as assigned by management OTHER NECESSARY SKILLS AND ABILITIES * Must pass a DOT Physical Exam. * Must have excellent customer service and communication skills, both verbal and written. * Must be a team player with a positive attitude. * Must possess the ability to work with various personalities while maintaining impartiality. The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position. * Must be informative and deal effectively with guests and employees while being friendly at all times. EDUCATION / EXPERIENCE * Must possess a current, valid drivers license with a chauffeurs' endorsement. * Must be at least 21 years of age with a clear driving record of a minimum of the past 5 years. * Driver's license may not have been revoked at any time in the last 36 months. * Must have at least one-year experience driving large cargo trucks. EQUIPMENT TO BE USED In most cases, 14 passenger, GVWR 11,500lb shuttle, 12 passenger with 2 w/c positions, GVWR 14,500lb shuttle and on occasion, smaller passenger vehicles. TYPICAL PHYSICAL DEMANDS May be required to lift up to 25 lbs. and be able to sit for long periods of time while working alone in an enclosed vehicle. Required to have corrected normal range of hearing and sight. May be required to bend, stretch, reach, crouch and possibly crawl to secure wheel chairs on the handicap shuttles TYPICAL MENTAL DEMANDS Must be able to handle unique situations while remaining calm, focused and professional. Must be able to deal with difficult people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines. Must be able to handle multiple calls and communicate effectively over the radio. WORKING CONDITIONS Must be able and willing to work in or near a crowded, loud smoking environment. May be required to work in small, enclosed spaces. Must practice all safety policies, procedures and standards as set by OSHA. Driving in seasonal conditions and changes. We operate in all types of weather. Most work is performed in 14-24 passenger shuttle buses. COMMENTS Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.
    $29k-36k yearly est. 41d ago
  • DELI HOST-CASHIER

    Turtle Creek Casino 3.5company rating

    Michigan job

    Job Description JOIN A WINNING TEAM! Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork. As part of our team, full and part time employees will enjoy the following benefits and perks: One FREE meal per shift 401K with match (after 1 year) plus weekly contributions Weekly Pay Days and Daily Pay Available Paid Time Off (PTO), Paid Holidays & Jury Pay Voluntary Vision Voluntary AFLAC Plans Available Employee Referral Program Gas Discounts at our Markets Cannabis Store Discounts Giftshop and Food Discounts Employee appreciation events and prizes In addition, full time employees are eligible for the following: Competitive Medical, Dental, Prescription Plans Paid Bereavement Life Insurance Coverage Voluntary Short and Long Term Disability Coverage Voluntary AFLAC Plans Available Seasonal employees contact the Benefits Department for eligible benefits and perks!! We look forward to having you join our team and being a part of our mission. SUMMARY The Host/Cashier position involves positive guest interaction; greeting, cash and coupon handling, operation of micros computer systems, calculator, basic math skills, basic knowledge of food, food handling, menus, knowledge of sanitation practices, and knowledge of casino and restaurant promotions and procedures. ESSENTIAL JOB FUNCTIONS Greet and seat guests in a professional, prompt, courteous, and friendly manner. Perform cash, coupon and house account transactions smoothly and accurately. Handle guest comments and concerns in a positive and professional manner while following policy and procedure. Properly notify your immediate supervisor, manager of any guest who appears intoxicated. Monitor dining area for cleanliness, maintaining a high-quality standard for the appearance of the cashier area, dining area, and front line. Stock, clean and rotate the frontline coolers, vending, and beverage coolers throughout shift (coffee bar, deli etc.). Where applicable; Clean tables and chairs, sweep and mop designated areas. Alert supervisor or maintenance of equipment repairs and maintenance needs. Maintain sanitation, safety, security, and personnel policy standards at all times. Properly operate Micros computer system, cash drawer, adding machine and complete paperwork. Follow security and surveillance protocol when handling cash transactions to and from the Cage. Willingness to cross-train and provide support in related areas of operations. Perform additional duties as assigned by supervisor or manager. OTHER NECESSARY SKILLS AND ABILITIES Must have excellent guest service and communication skills, both verbal and written. Must be a team player with a positive attitude. Must be highly motivated, organized and able to multiple task. Must have excellent organizational skills and be able to follow strict procedures. Must possess the ability to work with various personalities while maintaining impartiality. Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information. Must be a team player. Require crossed training for other positions in front/ back of the house as directed by management. Participate in on-going training sessions and staff meetings. EDUCATION / EXPERIENCE Must be 18 years of age or older with a high school diploma, a GED or equivalent experience. Previous experience preferred with proper verification. Money handling and MICROS experience is recommended, as well as computer and calculator skills. Minimum one year of customer service experience is preferred. SUPERVISORY RESPONSIBILITIES NA EQUIPMENT TO BE USED Micros computer system, cash register, and calculator TYPICAL PHYSICAL DEMANDS May be required to lift up to 40 lbs. Must be able to stand, sit and/or walk for entire shift. Must be able to reach, bend, stretch, kneel, crawl, lift and carry. Must have good grooming habits and manners. TYPICAL MENTAL DEMANDS Must be able to effectively handle stressful and compromising situations while remaining focused and professional. Must be able to work in a fast paced, stressful atmosphere, having the ability to deal with difficult situations/ people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines. Must be able to make basic decisions on your own. WORKING CONDITIONS Must be able and willing to work in a crowded, loud, smoking environment. Must be able to handle being under constant surveillance. May be required to work in small, enclosed spaces. Must practice all safety policies, procedures and standards as set by OSHA and Health Dept. Must be in work station at scheduled time and in proper uniform. Must be able to work days, evenings, graveyard, weekends, holiday's etc. COMMENTS Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.
    $30k-35k yearly est. 3d ago
  • Facilities Housekeeper (2nd Shift)

    Odawa Casino 4.2company rating

    Petoskey, MI job

    Facilities Housekeeper Reports To: Housekeeping Supervisor Department:Housekeeping Minimum Pay Rate:$16.00 per hour Job Code:HSKKPR Pay Grade:PROP1 Date Written:08/01/2006 Job Summary: Responsible for all housekeeping and floor cleaning tasks assigned in and around the Casino. Cleans and maintains the appearance of the casino and the administrative buildings public areas and restrooms, and other assigned areas, while following safety guidelines and policies and procedures to achieve Odawa Casino Resort standards of quality utilizing established standards of service. Primary Duties and Responsibilities: * Conducts oneself in a positive and professional manner, acting as a role model for all Team Members. * Greet all Guests and Team Members in a friendly, open manner. * Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort. * Ensures all public areas of casino are ready for operation by thoroughly cleaning, dusting, polishing, sweeping, mopping (dust, spot or damp), auto-scrubbing and vacuuming. * Ensures various types of carpet and upholstery are cleaned. * Cleans rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, and locker rooms and other work areas. * Operates and maintains all cleaning equipment to include floor and carpet cleaning equipment. * Follows all safety and chemical guidelines and organizational policies. * Provides guests and fellow Team Members assistance, instruction and/or guidance. * Transports trash and waste to disposal area. * Replenishes bathroom supplies. Cleans sinks, countertops, toilets, fixtures, and all other applicable restroom needs. * Maintains a professional appearance and attitude. * Performs duties as assigned when responding to building and weather related emergencies. * Attends required department meetings. * Completes all required training satisfactorily. * Maintains the highest level of confidentiality at all times. * Work at other properties as needed. * Performs all other duties as assigned within the scope of the position. Upholds Odawa Casino Mission statement in all aspects of position: Mission: We create excitement and memories. Values: We create a culture that provides: * A fun, rewarding, safe, and consistent environment for our Team Members. * A warm reception, welcoming environment, and friendly atmosphere. * An optimal entertainment experience through exceptional service. * Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth. * A contribution and connection to the community. System Access: None Preference: Applies to Native Americans in accordance with applicable tribal law. Minimum Qualifications: * This position requires the ability to stand and walk for extended periods, bend, stoop, extend arms overhead, push and/or pull equipment weighing up to sixty (60) pounds and carry weight up to twenty-five (25) pounds or more. * Must be able to work with a variety of cleaning chemicals. * Must be able to read and understand warning labels and Safety Data Sheets (SDS). * Must read, write and speak English fluently. * Must have basic math skills. * Must be able to work well and tactful with both internal and external guests and have excellent interpersonal skills. * Must be able to work independently on a team with minimal supervision. * Must adhere to regulatory, safety, departmental and company policies. * Must be flexible with shifts and days off with the ability to work overtime, weekends, holidays, special events, etc., as needed. * Frequent exposure to dust, dirt and chemicals associated with cleaning agents. * Exposure to loud and continual noise levels and a smoke filled environment. * You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position. * Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.
    $16 hourly Auto-Apply 29d ago
  • Security Supervisor (INTERNAL Dual Rate)

    Odawa Casino 4.2company rating

    Petoskey, MI job

    Job Title:Security Supervisor Reports To:Director of Security Department:Security Minimum Pay Rate:$20.00 per hour Job Code:SYSP Pay Grade:SEC5 Date Written:07/23/2008 Job Summary: Responsible for supervising the work activities of security officers to guard casino property against fire, theft, vandalism, and illegal entry, and safeguards all casino Team Members, guests and assets, and administers security procedures by performing any combination of following duties. Primary Duties and Responsibilities: * Makes recommendations to hire, terminate, promote, demote, transfer, provide training opportunities, recommends merit increases, evaluates performance, creates and adjusts performance standards create and/or delegate staff scheduling, invoke disciplinary action and provide for the fair and equitable treatment of all Team Members. * Conducts oneself in a positive and professional manner, acting as a role model for all Team Members. * Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort. * Greet all guests and Team Members in a friendly, open manner. * Has contact with casino guests providing or receiving information or during confrontational situations. * Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that may arise. * Responsible for the security and safeguarding of Team Members, guests and casino assets. * Safeguards casino assets by guarding doors, patrolling building, observing pull team, verifying slot fills and jackpots, and other observation of sensitive assets and procedures. * Ensures casino property is protected from theft, illegal entry, vandalism, etc. * Ensures that underage guests are not on casino gaming floor and stay in appropriate areas of casino. * Ensures that security policies and procedures are adhered to. * Patrols and checks, periodically, internal and outside perimeters of casino. * Monitors and operates the Access management system to input new employee data and issue approved badges. * Monitors access to secure areas of both OCR properties and assures proper process is followed. * Monitors gaming activities for adherence to company policies. * Notifies Slot Shift Manager, Director of Security, and other management of pertinent security activities. * Implements Security Department policies and procedures established by Security Manager. * Fills out shift reports and incident reports daily. * Informs on-coming security shift of all incidents that occurred during previous shifts. * Reviews all daily reports describing activities and incidents involving security personnel prior to their submission to the Director of Security. * Responsible to schedule and recommend approved time off. * Exhibits Leadership skills through continuous evaluation, guidance and encouragement of Team Members. * Foster a culture of learning and development; support individual growth through continuous feedback to achieve personal and professional goals. * Approves scheduled hours in timekeeping system. * Attends all meetings as required. * Completes all required training satisfactorily. * Maintains the highest level of confidentiality at all times. * Works at other properties as needed. * Performs all other duties assigned within the 'scope of work. System Access: Genetec, Trakka, Synkros, Forms Database, MS Office Suite, ADP, and ACWeb Upholds Odawa Casino Mission statement in all aspects of position: Mission: We create excitement and memories. Values: We create a culture that provides: * A fun, rewarding, safe, and consistent environment for our Team Members. * A warm reception, welcoming environment, and friendly atmosphere. * An optimal entertainment experience through exceptional service. * Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth. * A contribution and connection to the community. Preference: Applies to Native Americans in accordance with applicable tribal law. Minimum Qualifications: * Must have a high school diploma or equivalent, and four (4) years security or related experience, and two (2) years of supervisory experience or training. * Must have a valid driver's license and be insurable by our carrier. * Must attend and successfully pass a use of force training curriculum within three (3) months of date of hire. * Knowledge in gaming policies and procedures and casino operations preferred. * Advanced verbal and written communication skills. * Advanced organizational skills and attention to detail. * Advanced time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * Basic computer skills, experience using Microsoft Office products or related software and ability to quickly learn specialized software programs. * Must have basic math skills. * Must read, write and speak English fluently. * Must pass a pre-employment physical. * Local in-town and occasional out-of-town travel will be required. * Must be flexible with shift and days off with ability to work overtime, weekends, holidays, special events, etc., as needed. * You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position. * Exposure to loud and continual noise levels and a smoke filled environment. * Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.
    $20 hourly Auto-Apply 19d ago
  • F&B Busser

    Odawa Casino 4.2company rating

    Petoskey, MI job

    Job Title:F&B Busser Reports To: F&B Services Supervisor Department:Food & Beverage Minimum Pay Rate:$16.00 per hour Job Code:BUSSER Pay Grade:FB3 Date Written:07/31/2008 Job Summary: Performs any combination of the following duties to support service staff ensuring that the dining areas are sanitary and attractive. Primary Duties & Responsibilities: * Greet all guests and Team Members in a friendly, open manner. * Conducts oneself in a positive and professional manner, acting as a role model for all Team Members. * Maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort. * Sets bus carts up at beginning of shift and breaks down and cleans the bus cart at the end of their shift. * Reduce turnover time keeping tables readily available for incoming guests. * Removes dirty plates, glasses, cutlery, etc., and napkins from tables after diners are done eating. * Wipes up spills, table tops and chairs in dining area, using damp sanitized cloth. * Sweeps and mops floors as directed by supervisor. * Helps maintain par levels of supplies for dining area. * Replenish fruits for garnish, glassware, silverware, paper supplies and other items to their designated places. * Wipe down walls by bus cart and the bus cart as necessary and at the end of the shift. * Abides by all health codes and regulations and maintains a safe and clean work area. * Returns empty beer bottles at end of the shift to the loading dock. * Must be able to maintain neat and well-groomed appearance in accordance with our grooming and appearance standards. * Attends all meetings as required. * Completes all required training satisfactorily. * Always maintain the highest level of confidentiality. * Works at other properties as needed. * Performs all other duties as assigned within the scope of the position. Upholds Odawa Casino Mission statement in all aspects of position: Mission: We create excitement and memories. Values: We create a culture that provides: * A fun, rewarding, safe, and consistent environment for our Team Members. * A warm reception, welcoming environment, and friendly atmosphere. * An optimal entertainment experience through exceptional service. * Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth. * A contribution and connection to the community. System Access: None Preference: Applies to Native Americans in accordance with applicable tribal law. Minimum Qualifications: * Ability to read, write, and speak English fluently. * Must be at least 18 years of age. * Excellent customer service skills. * Must be flexible with shift and days off with ability to work overtime, weekends, holidays, special events, etc., as needed. * Must be able to meet physical requirement such as significant lifting up to fifty (50) lbs., along with bending, reaching, stopping, pushing, and pulling. * You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position. * Exposure to loud and continual noise levels and a smoke-filled environment. * Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.
    $16 hourly Auto-Apply 29d ago
  • Cage Cashier

    Odawa Casino 4.2company rating

    Petoskey, MI job

    Job Title:Cage Cashier Reports To: Cage Supervisor Department:Cage Minimum Pay Rate:$17.00 per hour Job Code:FTLNCR Pay Grade:FIN2 Date Written:03/17/2006 Job Summary: The Cage Cashier is responsible for distributing money to gaming customers by redeeming coins and gaming vouchers, as well as cashing checks and providing cash advances on credit/debit cards, while providing fast and courteous service to each customer. Primary Duties & Responsibilities: * Greets all guests and Team Members in a friendly, open manner. * Conducts oneself in a positive and professional manner, acting as a role model for all Team Members. * Maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort. * Opens, maintains, safeguards and closes a bank during an assigned shift. * Makes change for customers in accordance with Casino Cage Policy. * Exchanges customer chips and gaming vouchers for cash in accordance with cage policy. * Cashes checks and provides cash advances on credit/debit cards in accordance with cage policy. * Adheres to appropriate Tribal, federal, state and local laws and Tribal Minimum Internal Control Standards (MICS) regulations as applicable. * Adheres to Cage policy and procedures * Attends all meetings as required. * Completes all required training satisfactorily. * Maintains the highest level of confidentiality at all times. * Works at other properties as needed. * Performs all other duties as assigned, within the scope of the position. System Access: Check Cashing Vendor, Slot Accounting System, Key Tracking System, Synkros, Kiosk Systems Upholds Odawa Casino Mission statement in all aspects of position: Mission: We create excitement and memories. Values: We create a culture that provides: * A fun, rewarding, safe, and consistent environment for our Team Members. * A warm reception, welcoming environment, and friendly atmosphere. * An optimal entertainment experience through exceptional service. * Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth. * A contribution and connection to the community. Preference: Applies to Native Americans in accordance with applicable tribal law. Minimum Qualifications: * High school diploma or equivalent is required. * Must be able to stand for extended periods of time. * Must read, write and speak English fluently. * Must have basic math skills. * Must be flexible with shifts and days off with the ability to work overtime, weekends, holidays, and special events, etc., as needed. * May be required to pass a skills assessment test to determine if the minimum qualifications of the position can be met. * Exposure to loud and continual noise levels and a smoke filled environment is required. * Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.
    $17 hourly Auto-Apply 9d ago
  • Count Team Member

    Odawa Casino 4.2company rating

    Petoskey, MI job

    Job Title:Count Team Member Reports To:Count Supervisor Department:Drop Minimum Pay Rate:$17.00 per hour Job Code:CNTTEM Pay Grade:FIN1 Date Written:03/08/2007 Job Summary: Under the supervision of the Count Supervisor, Count Team Members collect, sort, count, record, and process contents of Slot and Table Game drop boxes according to set procedures. Primary Duties and Responsibilities: * Ensures keys are picked up and returned on time. * Ensures drop starts on time. * Performs drop on all gaming slot machines. * Ensures Count starts on time. * Removes contents from all slot and table game boxes that are gathered from the drop. * Counts all cash from each box including table games individually, recording the results in computer on a count summary sheet. * Balances total cash with grand total on the count summary sheet which includes any variance and/or compares information contained in drop boxes to data stored on computer. * Sort, strap, clip and brick all cash. * Ensures count complies with Minimum Internal Control Standards and departmental policy and procedures. * Ensures paperwork is submitted during shift. * Responsible for the general upkeep of the count room. * Notifies Count Supervisor of malfunctioning equipment. * Communicates to Supervisor supplies needed to perform duties. * Greet all guests and Team Members in a friendly, open manner. * Conducts oneself in a positive and professional manner, acting as a role model for all Team Members. * Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort. * Attend all meetings as required. * Complete all required training satisfactorily. * Maintain the highest level of confidentiality at all times. * Work at other properties as needed. * Perform all other duties as assigned within the scope of the position. System Access: Synkros Upholds Odawa Casino Mission statement in all aspects of position: Mission: We create excitement and memories. Values: We create a culture that provides: * A fun, rewarding, safe, and consistent environment for our Team Members. * A warm reception, welcoming environment, and friendly atmosphere. * An optimal entertainment experience through exceptional service. * Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth. * A contribution and connection to the community. Minimum Qualifications: * Must have basic math skills. * Must read, write and speak English fluently. * Must be flexible with shifts and days off, with the ability to work overtime, weekends, holidays, and special events, etc., as needed. * Must be able to lift up to fifty (50) pounds. * Long periods of sitting and standing. Significant bending, kneeling, reaching, pushing and pulling are required. Substantial use of wrist, hands, and fingers. * You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position. * Exposure to loud and continual noise levels, a smoke-filled environment and some exposure to dust and room temperature changes. * Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission and be able to serve in the position under any other applicable law. Preference: Applies to Native Americans in accordance with applicable tribal law.
    $17 hourly Auto-Apply 9d ago
  • Count Team Member

    Odawa Casino 4.2company rating

    Mackinaw City, MI job

    Job Title:Count Team Member Reports To:Count Supervisor Department:Drop Minimum Pay Rate:$17.00 per hour Job Code:CNTTEM Pay Grade:FIN1 Date Written:03/08/2007 Job Summary: Under the supervision of the Count Supervisor, Count Team Members collect, sort, count, record, and process contents of Slot and Table Game drop boxes according to set procedures. Primary Duties and Responsibilities: * Ensures keys are picked up and returned on time. * Ensures drop starts on time. * Performs drop on all gaming slot machines. * Ensures Count starts on time. * Removes contents from all slot and table game boxes that are gathered from the drop. * Counts all cash from each box including table games individually, recording the results in computer on a count summary sheet. * Balances total cash with grand total on the count summary sheet which includes any variance and/or compares information contained in drop boxes to data stored on computer. * Sort, strap, clip and brick all cash. * Ensures count complies with Minimum Internal Control Standards and departmental policy and procedures. * Ensures paperwork is submitted during shift. * Responsible for the general upkeep of the count room. * Notifies Count Supervisor of malfunctioning equipment. * Communicates to Supervisor supplies needed to perform duties. * Greet all guests and Team Members in a friendly, open manner. * Conducts oneself in a positive and professional manner, acting as a role model for all Team Members. * Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort. * Attend all meetings as required. * Complete all required training satisfactorily. * Maintain the highest level of confidentiality at all times. * Work at other properties as needed. * Perform all other duties as assigned within the scope of the position. System Access: Synkros Upholds Odawa Casino Mission statement in all aspects of position: Mission: We create excitement and memories. Values: We create a culture that provides: * A fun, rewarding, safe, and consistent environment for our Team Members. * A warm reception, welcoming environment, and friendly atmosphere. * An optimal entertainment experience through exceptional service. * Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth. * A contribution and connection to the community. Minimum Qualifications: * Must have basic math skills. * Must read, write and speak English fluently. * Must be flexible with shifts and days off, with the ability to work overtime, weekends, holidays, and special events, etc., as needed. * Must be able to lift up to fifty (50) pounds. * Long periods of sitting and standing. Significant bending, kneeling, reaching, pushing and pulling are required. Substantial use of wrist, hands, and fingers. * You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position. * Exposure to loud and continual noise levels, a smoke-filled environment and some exposure to dust and room temperature changes. * Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission and be able to serve in the position under any other applicable law. Preference: Applies to Native Americans in accordance with applicable tribal law.
    $17 hourly Auto-Apply 9d ago
  • Dealer

    Odawa Casino 4.2company rating

    Petoskey, MI job

    Job Title:Dealer Reports To: TG Supervisor Department:Table Games Minimum Pay Rate:$9.00 per hour + Tips Pooled Job Code:DEALER Pay Grade:TG1 Date Written:03/20/2013 Job Summary: Must be able to proficiently deal any of the major games: Blackjack, Craps, Roulette or Poker and will be required to successfully pass an audition. Primary Duties and Responsibilities: * Conduct oneself in a positive and professional manner, acting as a role model for all Team Members. * Greet guests and conduct oneself in a friendly manner. * Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort. * Deal in accordance to Policies and Procedures. * Exchange paper currency for playing chips. * Ensure that wagers are placed before cards are dealt, roulette ball is spun, or dice are tossed. * Announce outcome of hands, spins or rolls. * Compute payable odds to pay winning bets. * Pay winning bets and collects losing bets. * Break down, count and verify chips for table game fills and credits on assigned table. * Attend all meetings as required. * Complete all required training satisfactorily. * Maintain the highest level of confidentiality at all times. * Work at other properties as needed. * Perform all other duties as assigned within the scope of the position. System Access: None Upholds Odawa Casino Mission statement in all aspects of position: Mission: We create excitement and memories. Values: We create a culture that provides: 1. A fun, rewarding, safe, and consistent environment for our Team Members. 2. A warm reception, welcoming environment, and friendly atmosphere. 3. An optimal entertainment experience through exceptional service. 4. Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth. 5. A contribution and connection to the community. Preference: Applies to Native Americans in accordance with applicable tribal law. Minimum Qualifications: * Must be able to proficiently deal any of the major games; major games are as follows: Blackjack, Craps, Roulette, Poker, and all as offered at Odawa Casino, and successfully pass an audition. * Will be required to successfully pass an audition. * Must read, write and speak English fluently. * Must be good with numbers and have basic math skills. * Must be willing and able to work directly with the general public. * Must be able to stand for long periods of time. * Must be flexible with shift and days off with ability to work overtime, weekends, holidays, special events, etc., as needed. * You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position. * Exposure to loud and continual noise levels and a smoke filled environment. * Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.
    $9 hourly Auto-Apply 29d ago
  • F&B Service Staff (Part Time Sage)

    Odawa Casino 4.2company rating

    Petoskey, MI job

    Job Title:F&B Service Staff Reports To: F&B Services Supervisor Department:Food & Beverage Minimum Pay Rate:$9.00 per hour + Tips Job Code:SRVSTF Pay Grade:FB1 Date Written:01/03/2018 Job Summary: Provides upbeat, positive, friendly, and excellent service to every guest who approaches the bar/dining/deli area while preparing and pouring drinks, serving food, and/or placing food orders for guests. Primary Duties & Responsibilities: * Conducts oneself in a positive and professional manner. * Smiles and makes eye contact, greets, welcomes and invites our guests back. * Requests identification from guests when legal age is in question. * Waits on all guests and serves food as well as beverages. * Anticipates the needs and wants of our guests. * Has a thorough knowledge of the casino food and beverage selections. Uses product knowledge to up-sell and suggestive sell. * Always keep a neat, organized, stocked, and clean environment, and abides by all health codes. * Keeps bar and service areas stocked and maintained including coffee and soda stations. * Always maintains respectful control over guests and assists management by informing them of guest complaints. * Ability to monitor guest consumption and respond according to TIPS training. * Attends to guests needing service at the bar or dining area in a quick and efficient manner. * Completes any side-work, set-up or closing duties as assigned. * Responsible for following established departmental procedures and all applicable laws and show responsibility by practicing methods that were taught through our TIPS program. * Maintains grooming and appearance according to specified grooming and appearance policies. * Attends all meetings as required. * Completes all required training satisfactorily. * Must always maintain the highest level of confidentiality. * May work at other properties as needed. * Performs all other assigned duties within the scope of the position. System Access: Agilysys InfoGenesis, Trakka Upholds Odawa Casino Mission statement in all aspects of position: Mission: We create excitement and memories. Values: We create a culture that provides: * A fun, rewarding, safe, and consistent environment for our Team Members. * A warm reception, welcoming environment, and friendly atmosphere. * An optimal entertainment experience through exceptional service. * Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth. * A contribution and connection to the community. Preference: Applies to Native Americans in accordance with applicable tribal law. Minimum Qualifications: * Must have a minimum of one (1) year working in the service industry. * Must read, write and speak English fluently. * Must have basic math skills. * Must complete TIPS training and certification within thirty (30) days of employment or provide proof of current certifications and must keep current. * Must be able to meet physical requirements such as significant lifting up to fifty (50) pounds, standing for long periods of time, bending, reaching, and kneeling. * Must be flexible with shifts and days off with the ability to work overtime, weekends, holidays, and special events, etc., as needed. * You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position. * Must be able to obtain a key gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.
    $9 hourly Auto-Apply 13d ago
  • EDR UTILITY 2

    Grand Traverse Resort and Casinos 3.6company rating

    Grand Traverse Resort and Casinos job in Michigan

    JOIN A WINNING TEAM! Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork. As part of our team, full and part time employees will enjoy the following benefits and perks: * One FREE meal per shift * 401K with match (after 1 year) plus weekly contributions * Weekly Pay Days and Daily Pay Available * Paid Time Off (PTO), Paid Holidays & Jury Pay * Voluntary Vision * Voluntary AFLAC Plans Available * Employee Referral Program * Gas Discounts at our Markets * Cannabis Store Discounts * Giftshop and Food Discounts * Employee appreciation events and prizes In addition, full time employees are eligible for the following: * Competitive Medical, Dental, Prescription Plans * Paid Bereavement * Life Insurance Coverage * Voluntary Short and Long Term Disability Coverage * Voluntary AFLAC Plans Available Seasonal employees contact the Benefits Department for eligible benefits and perks!! We look forward to having you join our team and being a part of our mission. SUMMARY The Utility 2 position is responsible for HEAVY DUTY, DEEP cleaning of the restaurant kitchen, banquet facilities and equipment. Duties include but are not limited to: cleaning floors, kitchen equipment such as fryers, ovens, clean and organize coolers, freezers, dishes, glasses, cups, small wares, flatware etc. Majority of work is performed overnight during graveyard shift. ESSENTIAL JOB FUNCTIONS * Clean and provide general maintenance within the kitchen, coolers, freezers and storage areas. * Organize, clean heavy equipment; fryers, steamers, utility carts, convection and kombi ovens, meat slicers, etc. Also required to deep clean floors, walls, and shelving units. * Provide restaurant with sanitary operation of dish machine resulting in consistently clean and sanitary dishware, silverware, pot and pans, cooks utensils, etc. * Know and use proper operation of dish machine and cleaning including temperatures and chemical levels. * Using proper pre-soaking and three-sink cleaning procedures when necessary. * Know and use proper storage locations for glassware, dish racks, glass racks, chemicals and cleaning agents for dish machine and floor. * Maintain and clean dish machine/dish room and floor through out shift, and on a daily basis. * Put away stock when necessary. * Willingness to cross-train and provide support in related areas of operations. * Work other tasks assigned by management. OTHER NECESSARY SKILLS AND ABILITIES * Must have excellent communication skills both verbal and written. * Must be a team player with a positive attitude. * Must be able to work independently. * Must be highly organized and able to multi-task. * Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time. * Must possess the ability to work with various personalities while maintaining impartiality. * Team oriented and self -motivated mindset required. * Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn and grow as a team member in the department. * The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position. SUPERVISORY RESPONSIBILITIES NA EDUCATION AND EXPERIENCE Must be 18 years of age or older. Requires general kitchen knowledge with some mechanical aptitude. EQUIPMENT TO BE USED All kitchen equipment TYPICAL PHYSICAL DEMANDS * May be required to lift up to 75 lbs. * Must be able to stand and/or walk for entire shift. * Must be able to reach, bend, stretch, kneel, crawl, lift and carry. TYPICAL MENTAL DEMANDS * Must be able to effectively handle stressful and compromising situations while remaining focused and professional. * Must be able to deal with difficult people without losing perspective. * Must be able to work productively under strict time restraints with variable deadlines. WORKING CONDITIONS * Must be willing and able to work in a crowded, loud, warm, humid and smoky environment. * Work under constant surveillance. * May be required to work in confined spaces at times. * Must practice all safety policies, procedures and standards as set by OSHA and Health Dept. * Must be able to work evenings, graveyard shifts, weekends, holidays etc. COMMENTS * Native American and Tribal Preference will apply. * Must be able to pass a background investigation and a drug screen as a condition of employment. * Must be able to work flexible hours and to take on additional responsibilities when asked. * Must adhere to company policies regarding strict confidentiality. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.
    $31k-39k yearly est. 60d+ ago
  • TCCH MAINTENANCE 1

    Grand Traverse Resort and Casinos 3.6company rating

    Grand Traverse Resort and Casinos job in Michigan

    JOIN A WINNING TEAM! Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork. As part of our team, full and part time employees will enjoy the following benefits and perks: * One FREE meal per shift * 401K with match (after 1 year) plus weekly contributions * Weekly Pay Days and Daily Pay Available * Paid Time Off (PTO), Paid Holidays & Jury Pay * Voluntary Vision * Voluntary AFLAC Plans Available * Employee Referral Program * Gas Discounts at our Markets * Cannabis Store Discounts * Giftshop and Food Discounts * Employee appreciation events and prizes In addition, full time employees are eligible for the following: * Competitive Medical, Dental, Prescription Plans * Paid Bereavement * Life Insurance Coverage * Voluntary Short and Long Term Disability Coverage * Voluntary AFLAC Plans Available Seasonal employees contact the Benefits Department for eligible benefits and perks!! We look forward to having you join our team and being a part of our mission SUMMARY This position maintains a safe working environment for everyone by keeping the grounds and the inside of the casino in good repair. ESSENTIAL JOB FUNCTIONS * Complete immediate inside and outside repairs. * Paint interior and exterior projects * Basic carpentry for internal and external woodwork and trim, building projects, as well as concrete work. * Minor fix and repair of lighting and lighting fixtures. * Plumb toilets, drains, and solder copper tubing. * Maintain inventory control of tools and other maintenance equipment. * Assist with set up and tear down during special events. * Assist the move and set up of new slot formations and floor plans. * Assist Grounds Crew with their daily tasks, or other duties when requested to do so by Management. * Willingness to cross-train and provide support in related areas of operations. * Any other duty dealing with maintaining the interior and exterior integrity of the property. OTHER NECESSARY SKILLS AND ABILITIES Must have excellent customer service and communication skills, both verbal and written. Must be a team player with a positive attitude. Must be highly organized and able to handle multiple tasks at one time. Must be able to complete tasks and projects in a timely manner by prioritizing obligations. Must possess the ability to work with various personalities while maintaining impartiality. Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information. The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position. Must be self-motivated and reliable. Must possess basic experience in electrical, mechanical, painting, carpentry and plumbing. Must have basic math skills in relation to carpentry and building calculations. EDUCATION / EXPERIENCE Must be at least 18 years of age, a minimum of 1 year maintenance/repair experience with a strong work ethic. Basic knowledge of power tools and equipment in addition to hand tools. Must either possess or be able to obtain a license and certification in order to operate lifts and fork trucks. EQUIPMENT TO BE USED Basic hand tools, lawn mowers, snow blower, tractor, golf carts, power tools, meters, and other general maintenance equipment. TYPICAL PHYSICAL DEMANDS May be required to lift up to 50 lbs. and be able to stand and/or walk for extended periods of time. May also be required to reach, bend, stretch, kneel, crawl, lift and carry on occasion. TYPICAL MENTAL DEMANDS Must be able to effectively handle stressful and compromising situations while remaining focused and professional. Must be able to deal with difficult people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines. Work around large crowds. Be able to complete projects in a timely matter. Must be able to assist customers in different areas. WORKING CONDITIONS Must be able and willing to work in a crowded, loud smoking environment. Must be able to handle being under constant surveillance. May be required to work in small, enclosed spaces. Must practice all safety policies, procedures and standards as set by OSHA. Work in all different climates, spring, summer, fall, winter that includes heat, rain, hail, snow, sleet, etc. COMMENTS Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are intended not to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources. 2ND SHIFT SATURDAY - WEDNESDAY 4:00 PM - 12:00 AM
    $32k-42k yearly est. 7d ago
  • Housekeeping Supervisor

    Odawa Casino 4.2company rating

    Petoskey, MI job

    Housekeeping Supervisor Report To:Facilities Manager Department:Housekeeping Minimum Pay Rate:$18.00 per hour Job Code:HSKSP Pay Grade:PROP3 Date Written:08/01/2006 Job Summary: Responsible for the day-to-day efficient operation, on an assigned shift, of the Housekeeping functions of the Housekeeping Department in accordance with the company's established policies, procedures and controls. Responsible for supervising the work activities of the Housekeepers to ensure casino premises, related buildings, and grounds are maintained in a clean, orderly and attractive manner. Primary Duties and Responsibilities: * Make recommendations to hire, terminate, promote, demote, transfer, provide training opportunities, recommends merit increases, evaluates performance, completes all written documentation in regard to Annual Evaluations, creates and adjusts performance standards, provide for the fair and equitable treatment of all Team Members. * Foster a culture of learning and development; support individual growth through continuous feedback to achieve personal and professional goals. * Conducts oneself in a positive and professional manner, acting as a role model for all Team Members. * Exhibits Leadership skills through the continuous evaluation, guidance and encouragement of Team Members. * Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort. * Recommends process and customer service improvements, innovative solutions, policy changes and/or major variations from established policy. * Greet all guests and Team Members in a friendly, open manner. * Supervise housekeeping Team Members and the cleaning of the casino public areas, restrooms, and other assigned areas and/or buildings. * Perform housekeeping job duties along with housekeeping team. * Monitor and note building conditions on a daily basis. * Develop a timeline to implement repairs or cleaning schedule. * Stay up-to-date with technological advances in the field. * Complete and submit daily shift report documenting shift activities, attendance, issues, concerns, * Troubleshoot problems and issues as they arise. * Stay current in Team Member files, paperwork, and attendance logs. * Communicate pertinent organizational information to appropriate Team Members, including department Manager and Director. * Maintain contact with supporting departments, as required, to perform daily job assignments. * Responsible to communicate with other housekeeping supervisors on inventory and supply needs. * Schedule housekeeper hours and assignments. * Responsible to review and compile housekeeping Team Members' timesheets and submit for approval. * Adhere to regulatory, departmental and company policies. * Schedule staff meetings with team members as necessary. * Attends required department meetings. * Complete all required training satisfactorily. * Maintain the highest level of confidentiality at all times. * Work at other properties as needed. * Perform all other duties as assigned within the scope of the position. System Access: MS Office Suite, Forms Database, Agilysys Visual One, ADP, ACWeb and ATS Upholds Odawa Casino Mission statement in all aspects of position: Mission: We create excitement and memories. Values: We create a culture that provides: * A fun, rewarding, safe, and consistent environment for our Team Members. * A warm reception, welcoming environment, and friendly atmosphere. * An optimal entertainment experience through exceptional service. * Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth. * A contribution and connection to the community. Preference: Applies to Native Americans in accordance with applicable tribal law. Minimum Qualifications: * Must have a high school diploma or equivalent. * Must have one (1) year of supervisory experience related to a commercial cleaning facility, or demonstrated ability to supervise or lead teams during employment with the enterprise. * Must have one (1) year of experience in maintaining and cleaning a commercial facility. * Must have previous experience of floor machines and cleaning equipment. * Must have a valid Michigan Driver's License and be insurable through our insurance carrier. There will be occasional out-of-town and local in-town travel required as well as frequent traveling between buildings. * Must pass a pre-employment physical as this position requires the ability to stand and walk for extended periods, bend, stoop, extend arms overhead, and carry weight up to thirty (30) pounds or more. * Must read, write and speak English fluently. * Must have basic math skills. * Advanced verbal and written communication skills. * Excellent interpersonal skills. * Advanced organizational skills and attention to detail. * Advanced time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * Must have experience using Microsoft Office products or related software including word processing, spreadsheets, sending email, and the ability to quickly learn specialized software programs. * Must be able to handle multiple projects and work with little or no supervision. * Must be flexible with shifts and days off with the ability to work overtime, weekends, holidays, special events, etc., as needed. * You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position. * Frequent exposure to dust, dirt and chemicals associated with cleaning agents. * Exposure to loud and continual noise levels and a smoke filled environment. * Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.
    $18 hourly Auto-Apply 15d ago
  • Chef de Cuisine

    Odawa Casino 4.2company rating

    Petoskey, MI job

    Job Title:Chef de Cuisine Reports To:Executive Chef Department:Sage Job Code:CHEFDC Status:Exempt Pay Grade:FBCHF-2 Date Written:04/28/2021 Job Summary: Direct and oversee kitchen operations, including menu development, execution of catered events, purchasing, inventory, cost control and sanitation. Develop and test new recipes. Create and update menus that appeal to customers and maximize profits. Supervises, trains, and mentors staff, and maintains highest possible food standards set by Odawa Casino Resort. Primary Duties & Responsibilities: * Make recommendations to hire, terminate, promote, demote, transfer, provide training opportunities, recommend merit increases, creates and adjusts performance standards. * Exhibit Leadership skills through the continuous evaluation, guidance, and encouragement of Team Members. * Responsible for the oversight and scheduling of kitchen staff and other food and beverage Team Members to coordinate assignments ensuring economical and timely food and service production in the daily operations of the kitchen. * Ensure kitchen staff has proper direction, the necessary tools and equipment for safe food handling and adheres to set policies, standards, department rules and sanitation regulations. * Monitor kitchen activities, expedite orders to ensure quality taste and presentation, and ensure the kitchens operate in a timely way that meets our quality standards. * Foster a culture of learning and development; support individual growth through continuous feedback to achieve personal and professional goals. * Demonstrate skill at all stations and with all kitchen equipment: broiler, sauté, fryers, pantry, etc., to effectively supervise and teach those stations, new cooking techniques, recipes and equipment to kitchen staff. * Write, test, and submit recipes and menu ideas to the Executive Chef. * Develops menus, analyzes recipes, and determines cost. * Establishes and enforces nutrition and sanitation standards for restaurant. * Recommend process and customer service improvements. * Coordinates food preparation for on-site and off-site catered events. * Meets with professional staff, customers, or client group to resolve menu inconsistencies or to plan menus, conducting oneself in a positive and professional manner, acting as a role model for all Team Members. * Assist in menu planning and preparation of specialty meals according to BEOs and standardized recipes and menus. * Reviews daily departmental costs including food, labor, overhead and other miscellaneous expenses. * Establish and monitors par levels in the restaurant to maintain proper supply of food and equipment. * Ensures the proper utilization of food product and supplies through monitoring the constant change of guest counts. * Purchases food, beverage, kitchen supplies, and equipment, or requisitions them. * Recommend equipment and small ware purchases and submit work orders for equipment repairs. * Verifies all food products are properly dated and organized for quality assurance ensuring a first-in, first-out food rotation system and. * Adheres to company and departmental policies and procedures and communicates to staff to ensure all our consistently applied. * Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort. * Maintain a positive and professional approach with Team Members and guests. * Attend all meetings as required. * Complete all required training satisfactorily. * Always maintain the highest level of confidentiality. * Work at other properties as needed. * Perform in assigned areas as dictated by business levels and directed by management. * Perform all other duties as assigned within the scope of the position. Systems Access: Food Track, Microsoft Office suite Upholds Odawa Casino Mission statement in all aspects of position: Mission: Our Team. Their Experience. One Mission. From the front line to behind the scenes, we work as one to deliver unforgettable moments. Values: We create a culture that provides: 1. A fun, rewarding, safe, and consistent environment for our Team Members. 2. A warm reception, welcoming environment, and friendly atmosphere. 3. An optimal entertainment experience through exceptional service. 4. Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth. 5. A contribution and connection to the community. Minimum Qualifications: * Must have a high school diploma or equivalent, Associates degree in Applied Science or equal Accreditation from the ACF, Ten (10) years of kitchen management experience and Twenty (20) years of cooking. * Possesses a thorough knowledge of food safety, sanitation, culinary nutrition. * Must be ServSafe certified within ninety (90) days of hire. * Must be able to meet the physical requirements such as significantly lifting up to seventy-five (75) pounds, along with standing for long periods of time, bending, reaching, stooping, pushing and pulling. * Exposure to loud and continual noise levels and a smoke-filled environment. * Must be flexible with shifts and days off with the ability to work overtime, weekends, holidays and special events, etc., as needed. * Must be able to meet Odawa Casino Resort internal supervisory or higher training and education requirements. * You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position. * Must be able to obtain a gaming license in accordance with the regulations established by the LTBB Gaming Regulatory Commission and be able to serve in the position under any other applicable law. Preference: Applies to Native Americans in accordance with applicable tribal law.
    $44k-55k yearly est. Auto-Apply 3d ago
  • TCCH VALET ATTENDANT

    Grand Traverse Resort and Casinos 3.6company rating

    Grand Traverse Resort and Casinos job in Michigan

    JOIN A WINNING TEAM! Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork. As part of our team, full and part time employees will enjoy the following benefits and perks: * One FREE meal per shift * 401K with match (after 1 year) plus weekly contributions * Weekly Pay Days and Daily Pay Available * Paid Time Off (PTO), Paid Holidays & Jury Pay * Voluntary Vision * Voluntary AFLAC Plans Available * Employee Referral Program * Gas Discounts at our Markets * Cannabis Store Discounts * Giftshop and Food Discounts * Employee appreciation events and prizes In addition, full time employees are eligible for the following: * Competitive Medical, Dental, Prescription Plans * Paid Bereavement * Life Insurance Coverage * Voluntary Short and Long Term Disability Coverage * Voluntary AFLAC Plans Available Seasonal employees contact the Benefits Department for eligible benefits and perks!! We look forward to having you join our team and being a part of our mission SUMMARY Greet all guests, park guests' vehicles upon arrival in the valet area in a safe, prompt, friendly, and courteous manner, and retrieve guests' vehicles upon departure. ESSENTIAL JOB FUNCTIONS * Greet all guests in a friendly and professional manner.. * Ability and willingness to work in inclement weather. * Safely park and retrieve vehicles from the valet parking area. * Operate vehicles with both manual and automatic transmissions. * Accurately complete valet ticket data and vehicle inspection per department procedures. * Accurately record vehicle location data per department procedures. * Complete daily paperwork. * Respond to radio communications efficiently and professionally. * Provide a high level of guest service and professionalism at all times. * Knowledge of major area attractions and tourism needs in order to efficiently describe the location, including physical location and relative characteristics of information requested. * Maintain the valet area and surrounding area(s) free of debris. * Keep all Valet work areas clean and organized. * TIPS certified. * Properly report accidents and injuries per policy. * Willingness to cross-train and provide support in related areas of operations. * Clean Valet Shack according to the cleaning schedule. * Other duties as assigned by Supervisor. * Must follow all state vehicle laws regarding speed and safety requirements OTHER NECESSARY SKILLS AND ABILITIES Must have excellent guest service and communication skills, both verbal and written. Must be a team player with a positive attitude. Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time. Must possess the ability to work with various personalities while maintaining impartiality. Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information. The need for quickness, ease of adjustment to the work environment, and flexibility to change is essential in this position. EDUCATION / EXPERIENCE Must be at least 21 years of age. Prior customer service experience is preferred. DRIVING REQUIREMENTS Must have a valid Driver's License and be insurable by the Tribe. Candidates are required to provide an official state Motor Vehicle Record (MVR) for approval from the state where they reside. SUPERVISORY RESPONSIBILITIES None EQUIPMENT TO BE USED Both manual and automatic vehicles. Electric (EV) vehicles. Diesel and gasoline-operated vehicles. Two-way radios with an earpiece. Battery jump pack. Show Shovels, snow brushes, and or brooms. TYPICAL PHYSICAL DEMANDS Must be able to run short distances repeatedly throughout the entire shift. May be required to lift up to 40 lbs. and be able to stand and/or walk for extended periods of time. May also be required to reach, bend, stretch, kneel, crawl, lift, and carry on occasion. Assist guests with wheelchairs/amigo carts, or walkers. In the winter, clear snow from vehicles. TYPICAL MENTAL DEMANDS Must be able to effectively handle stressful and compromising situations while remaining focused and professional. Must be able to deal with difficult people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines. WORKING CONDITIONS Must be able and willing to work in a crowded, loud smoking environment. Must be able to handle being under constant surveillance. May be required to work in small, enclosed spaces. Must be able and willing to work in all climate conditions. Must practice all safety policies, procedures and standards as set by OSHA. COMMENTS Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.
    $18k-27k yearly est. 15d ago
  • SEASONS COOK

    Grand Traverse Resort and Casinos 3.6company rating

    Grand Traverse Resort and Casinos job in Michigan

    JOIN A WINNING TEAM! Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork. As part of our team, full and part time employees will enjoy the following benefits and perks: * One FREE meal per shift * 401K with match (after 1 year) plus weekly contributions * Weekly Pay Days and Daily Pay Available * Paid Time Off (PTO), Paid Holidays & Jury Pay * Voluntary Vision * Voluntary AFLAC Plans Available * Employee Referral Program * Gas Discounts at our Markets * Cannabis Store Discounts * Giftshop and Food Discounts * Employee appreciation events and prizes In addition, full time employees are eligible for the following: * Competitive Medical, Dental, Prescription Plans * Paid Bereavement * Life Insurance Coverage * Voluntary Short and Long Term Disability Coverage * Voluntary AFLAC Plans Available Seasonal employees contact the Benefits Department for eligible benefits and perks!! We look forward to having you join our team and being a part of our mission. SUMMARY It is the Cook's duty to work with their supervisory staff prepping, setting up, preparing and providing quality food and service in all areas of food production in accordance with guided specifications while maintaining organization, cleanliness and sanitation of work areas and equipment. Cooks must perform at a high level of efficiency and poise at all times. ESSENTIAL JOB FUNCTIONS * Plan, prep, set-up, cook and provide quality service in all areas of food production for all menu items and specials in the designated outlets in accordance with standards, plating guide specifications, and presentation guidelines. * Maintain organization, cleanliness and sanitation of work areas and equipment. * Follow and understand specific guidelines including but not limited to, proper cool down, labeling and storage of product. * May work in several areas such as the carving station, specialty stations, buffets, banquets, deli, steakhouse etc. * Read and follow menus and recipes and compute basic mathematical calculations. * Communicate effectively with guests, co-workers and management in a positive and professional manner * Arrive to work in proper uniform and be ready to work for scheduled shift in designated work area * Willingness to cross-train and provide support in related areas of operations. * Adhere to all health and safety regulations related to food handling and preparation. * Perform additional duties as assigned by supervisor or manager. OTHER NECESSARY SKILLS AND ABILITIES * Must have excellent culinary skills or have the ability to grasp, learn and respond quickly to training * Must have excellent customer service and communication skills both verbal and written. * Must be a team player with a positive attitude. * Must be highly organized and able to handle multiple tasks. * Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time. * Must possess the ability to work with various personalities while maintaining impartiality. * Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information. * Necessary for promptness and ease of adjustment to the work environment and flexibility to change are essential in this position. * Must have the ability to work well under pressure in a positive and professional manner, accomplishing the tasks set forth for the day. EDUCATION / EXPERIENCE Must be at least 18 years Preferred applicant with at least 2 years kitchen service experience. EQUIPMENT TO BE USED Items include, but are not limited to: dishwasher, fryer, broiler, steam kettles, Alto Sham, mixer, slicer, steamer, char grill, flat top grill, freezer, cooler, hot box, knives, juicer, sauté station. TYPICAL PHYSICAL DEMANDS * May be required to lift up to 75 lbs. and must be able to stand and/or walk for entire shift. * May also be required to reach, bend, stretch, kneel, crawl, lift and carry TYPICAL MENTAL DEMANDS * Must be able to effectively handle stressful and compromising situations while remaining focused, positive and professional, as well as have the ability to deal with difficult people without losing perspective. * Must be able to work productively under strict time restraints with variable deadlines. WORKING CONDITIONS * Must be willing and able to work in a crowded, loud, warm, humid and smoky environment. * Must be able to work under constant surveillance. * May be required to work in a confined space. * Must practice all safety policies, procedures and standards as set by OSHA and Health Dept. * Must be able to work flexible hours including days, evenings, graveyards, weekends and holidays. * Tips may be received. All tips received must be declared and are subject to tax. COMMENTS * Native American and Tribal Preference will apply. * Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. * Must be able to take on additional responsibilities when needed. * Must adhere to company policies regarding strict confidentiality. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.
    $30k-40k yearly est. 5d ago
  • IT INTERN

    Grand Traverse Resort and Casinos 3.6company rating

    Grand Traverse Resort and Casinos job in Michigan

    JOIN A WINNING TEAM! Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork. As part of our team, full and part time employees will enjoy the following benefits and perks: * One FREE meal per shift * 401K with match (after 1 year) plus weekly contributions * Weekly Pay Days and Daily Pay Available * Paid Time Off (PTO), Paid Holidays & Jury Pay * Voluntary Vision * Voluntary AFLAC Plans Available * Employee Referral Program * Gas Discounts at our Markets * Cannabis Store Discounts * Giftshop and Food Discounts * Employee appreciation events and prizes In addition, full time employees are eligible for the following: * Competitive Medical, Dental, Prescription Plans * Paid Bereavement * Life Insurance Coverage * Voluntary Short and Long Term Disability Coverage * Voluntary AFLAC Plans Available Seasonal employees contact the Benefits Department for eligible benefits and perks!! We look forward to having you join our team and being a part of our mission. JOB SUMMARY The IT Intern position will work under direct supervision and be introduced to all areas of Information Technology across all properties. This position does not guarantee continued employment with the EDC IT Department and the Intern is welcome to apply to openings within the department, at which time the Intern's experience will be given strong consideration. Upon request, a letter of recommendation can be provided to the Intern. ESSENTIAL JOB FUNCTIONS * Ensure interactions with internal and external guests follow the guidelines of the ACT Customer Service Program. * Study, observe, assist and learn a variety of tasks in all areas of IT. * Work productively and professionally with various employees in IT department and company. * Maintain confidentiality at all times. * Document accomplishments and learned procedures/processes for purpose of self-progress reports. * Ability to work a flexible schedule to include weekends when required. * Attend additional educational courses in Information Technology throughout internship period (courses/training to be approved by Help Desk Supervisor). * Special projects as assigned by Management. * Rotate between IT office locations for cross training. * Any other duties as assigned by IT Management. MINIMUM JOB QUALIFICATIONS Education & Experience Required High School Diploma, GED or equivalent experience. Be currently enrolled in an IT related field/study at a University, College, or Community College and have the option to receive college credit for the internship (proof of enrollment required). Certification/Licenses Required Obtain Gaming License upon hire Valid state issued Driver's License and be insurable by the company's insurance carrier. Skills Required Relevant experience and customer service skills. Communicate verbally and in written form and possess active listening skills. Abilities Required Work productively under strict time restraints with variable deadlines. Must be physically able to operate a variety of job-related machines and/or office equipment. Physical demand requirements are at levels of those for sedentary or office environment work. Must be able to work flexible hours including nights, weekends, holidays and/or days off and variable shifts. Additional Job Requirements Must be 18 years old. Must be able to pass a background investigation and a drug and alcohol screen as a condition of employment. Must successfully pass a job interview. SUPERVISORY RESPONSIBILITIES None EQUIPMENT TO BE USED Multi-line phone, computer, printer, copier and fax WORKING CONDITIONS Must be able to work in a fast paced, stressful atmosphere, having the ability to deal with difficult situations and people without losing perspective while remaining focused positive and professional. Must be able and willing to work in a crowded, loud, smoking environment. Must be able to handle being under constant surveillance. Travel may be required for the needs of the business or for further training regarding the department or the business. The need for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position. Must practice all safety policies, procedures and standards as set by OSHA. PREFERENCE STATEMENT Grand Traverse Resort and Casino's preference policy will apply. * Grand Traverse Band of Ottawa and Chippewa Indians * Other Federally Recognized Native Americans * In-House * Veteran Applicants * External Applicants Please provide documentation and/or ID in accordance with the preference policy. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.
    $26k-37k yearly est. 45d ago
  • REVENUE AUDITOR

    Grand Traverse Resort and Casinos 3.6company rating

    Grand Traverse Resort and Casinos job in Michigan

    JOIN A WINNING TEAM! Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork. As part of our team, full and part time employees will enjoy the following benefits and perks: * One FREE meal per shift * 401K with match (after 1 year) plus weekly contributions * Weekly Pay Days and Daily Pay Available * Paid Time Off (PTO), Paid Holidays & Jury Pay * Voluntary Vision * Voluntary AFLAC Plans Available * Gas Discounts at our Markets * Cannabis Store Discounts * Giftshop and Food Discounts * Employee appreciation events and prizes In addition, full time employees are eligible for the following: * Competitive Medical, Dental, Prescription Plans * Paid Bereavement * Life Insurance Coverage * Voluntary Short and Long Term Disability Coverage * Voluntary AFLAC Plans Available Seasonal employees contact the Benefits Department for eligible benefits and perks!! We look forward to having you join our team and being a part of our mission. SUMMARY The Revenue Auditor audits daily property revenue figures, reconciles, and monitors the daily reports and any other duties assigned by the Revenue Audit Manager. ESSENTIAL JOB FUNCTIONS * Audit daily assigned Cage, Count Team, Slot, Table Game, Bingo, Sportsbook paperwork to ensure accuracy. * Audit daily assigned Hotel, Lodge paperwork to ensure accuracy. * Audit daily assigned Food and Beverage paperwork to ensure accuracy. * Audit daily assigned Retail paperwork to ensure accuracy. * Audit daily assigned Convenience Store paperwork to ensure accuracy. * Audit promotional events held in operations to ensure accuracy of payouts, taxable winnings as defined by the IRS and that the event was held in accordance with published event sheet. * Prepare daily General Ledger Journal Entry to be posted to Accounting System. * Conduct and record daily Slot Machine In-House Progressive Meter Reads. * Conduct investigation on all variances over established thresholds. * Prepare and distribute gaming related statistical reports. * Daily review of W2-G tax forms for reportable gambling winnings and make any necessary corrections for name, social security number, winnings, and tax withholdings. * Prepares daily notification reports for variances and any deviations from established company policies and reports to operating departments. * Review Player Tracking System daily for authorized documentation for all manual point additions/deletions. * Reviews the computerized key system weekly and quarterly as required by the TICS. * At least monthly verify receipt, issuance and use of controlled inventory. * Maintains knowledge of all regulatory compliance policies, procedures related to Revenue Audit, and regulations. * Adheres to regulatory, departmental, and company policies in an ethical manner. * Maintain strict security and confidence of all records and reports of the Audit Department. * Other duties as assigned by Manager. OTHER NECESSARY SKILLS AND ABILITIES Attention to detail and accuracy is essential as well as the ability to handle multiple tasks. Must be able to work independently and have excellent organizational skills. Must possess good communication skills both verbal and written. Must have computer experience and a good working knowledge with Microsoft Excel and Microsoft Word. Must maintain a good working relationship between accounting and other enterprise departments and external agencies. EDUCATION / EXPERIENCE High School Diploma or GED with mathematical skills and reasoning ability for problem solving. College courses in accounting or related field and/or experience with audits is preferred. SUPERVISORY RESPONSIBILITIES None DRIVING RESPONSIBILITIES Must have a valid, driver's license and be insurable by the Tribe's insurance carrier. BENEFIT OPTIONS: 401K with matching program after 1 year Paid PTO & Holidays Medical, Dental, Prescription, Vision, Life Insurance Coverage Short and Long Term Disability Coverage AFLAC Accident & Critical Illness Coverage EQUIPMENT TO BE USED Computer, copier, fax machine, multi-line phone system, ten key calculator, and other general office equipment. TYPICAL PHYSICAL DEMANDS May be required to lift up to 25lbs.occasionally. May also be required to reach, bend, stretch, kneel, crawl, lift and carry on occasion. May be required to work long hours when necessary. TYPICAL MENTAL DEMANDS Must effectively handle stressful and compromising situations while remaining focused and professional. Must be able to work productively under strict time restraints with variable deadlines. Able to collaborate with a diverse team. WORKING CONDITIONS Work performed is in both a smoking and non-smoking environment and in multiple locations. Position will require evenings, weekends, and holidays. May be required to work over 40 hours per week. COMMENTS Tribal Preference and/or Native American Preference will apply. Must be able to pass a background investigation, drug, and alcohol testing as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.
    $33k-43k yearly est. 7d ago
  • ETM ASSISTANT MANAGER

    Grand Traverse Resort and Casinos 3.6company rating

    Grand Traverse Resort and Casinos job in Michigan

    JOIN A WINNING TEAM! Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork. As part of our team, full and part time employees will enjoy the following benefits and perks: * One FREE meal per shift * 401K with match (after 1 year) plus weekly contributions * Weekly Pay Days and Daily Pay Available * Paid Time Off (PTO), Paid Holidays & Jury Pay * Voluntary Vision * Voluntary AFLAC Plans Available * Gas Discounts at our Markets * Cannabis Store Discounts * Giftshop and Food Discounts * Employee appreciation events and prizes In addition, full time employees are eligible for the following: * Competitive Medical, Dental, Prescription Plans * Paid Bereavement * Life Insurance Coverage * Voluntary Short and Long Term Disability Coverage * Voluntary AFLAC Plans Available Seasonal employees contact the Benefits Department for eligible benefits and perks!! We look forward to having you join our team and being a part of our mission. SUMMARY Under limited supervision of the Manager, this position is that of a hands-on Assistant Manager responsible for the daily operation of ETM/TCM. ESSENTIAL JOB FUNCTIONS * Assist Manager in guiding, coaching, training and developing the technical and personal skills of the staff. Must be able to read and apply company procedure documents. * Distribute staff schedules and daily work assignments to front line cashiers. * Assist Manager in the ordering and pricing of inventory. * Control and verify in-coming stock of daily vendors. * Process shift paperwork. * Program the Point-of-Sale system. * Protect and monitor assets; staff training for asset protection and employee safety. * Assist Manager in resolving customer disputes or complaints to customer's satisfaction * Perform the duties of Lead Cashier or Cashier; working frontline shifts on a weekly basis is required. * Willingness to cross-train and provide support in related areas of operations. * Work at various positions is required, especially when short-staff or call-ins necessitates this work, when needed to cover shifts at other property, mileage will be compensated. * Other job-related duties as assigned by supervisor OTHER NECESSARY SKILLS AND ABILITIES Must have excellent customer service and communication skills both verbal and written. Must be a team player with a positive attitude. Must be highly organized and able to handle multiple tasks at one time. Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time. Must possess the ability to work with various personalities while maintaining impartiality. Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information. The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position. EDUCATION / EXPERIENCE Must have a High School or General Education Diploma. Must have a valid Michigan Operator License and must be insurable by the Tribe. Must possess three or more years of retail sales experience, one of more being in a supervisory capacity desired. An Associate degree in the business field and related work experience may be considered. Must obtain a Level B license from EPA UST before being added to schedule, training will be provided by company. Must obtain certification from Safe Food Handling, to be updated yearly. Training will be provided by company. SUPERVISORY RESPONSIBILITIES * Oversee Lead and Cashiers, provide work direction to staff during the assigned shift, ensure that store areas are cleaned and stocked. * Delegate tasks to achieve maximum results in accordance with established policies and procedures. Reinforce policies and procedures. * Assist in the training, orientation and supervision of department employees. * Maintain in-depth knowledge of all departmental operations. * Assist Manager in monitoring, taking part or performing interviews and staff evaluations. * Recommend employee corrective actions including terminations to Manager. * Attend seminars and assigned classes for increased job knowledge. * Maintain safety and security in the department including all emergency responses and reports. * Assist in the planning and organization of all departmental functions. * Ensure completion of scheduled shift reports and other shift details as required by management. * Maintain open lines of communication with other departments and within the department itself. * Assist in creating and administering a mentoring program within the department itself. * Train staff on the rules and regulations concerning usage of the Spill Response Kit. * Ensures that sales of beer, spirits, and tobacco products by all employees comply with state and federal age requirements. EQUIPMENT TO BE USED Calculators, cash register, fax machine, computer, printer, pre-paid terminal, DCR crinds and use of gasoline and other hazardous material spill response kits. TYPICAL PHYSICAL DEMANDS May be required to lift up to 40 lbs. and be able to stand and/or walk for extended periods of time. May also be required to reach, bend, stretch, kneel, crawl, lift and carry on occasion. TYPICAL MENTAL DEMANDS Must be able to effectively handle stressful and compromising situations while remaining focused and professional. Must be able to deal with difficult people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines. WORKING CONDITIONS Must be able to handle being under constant surveillance. May be required to work in small, enclosed spaces. Some work will be subject to temperature extremes while working in coolers. Must practice all safety policies, procedures and standards as set by OSHA. COMMENTS Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.
    $36k-45k yearly est. 60d+ ago

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Grand Traverse Resort & Casinos may also be known as or be related to Grand Traverse Resort & Casinos, Turtle Creek Casino & Hotel and Turtle Creek Casino and Hotel.