Tuscany Suites & Casino jobs

Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. The Marketing Representative is responsible for promoting the success of the Players Club and Promotions areas by assisting guests through the membership process, explaining the benefits of membership, and knowing monthly promotions and special events. Team Members will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines, and good judgment to perform the functions of the job. ESSENTIAL DUTIES & RESPONSIBILITIES Always maintain positive guest relations, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Establish new guests with Players Club membership and aid in maintaining and updating guest accounts as needed. Promote the success of the Players Club by explaining this marketing tool to guests, issuing membership cards, and demonstrating the various methods of use. Record information on new customers and update computer files as needed. Evaluate and qualify guests for participation with casino floor/property promotions. Resolve miscellaneous guest complaints, referring to the appropriate supervisor when necessary. Maintain a working knowledge of the Players Club to effectively explain all aspects to guests. Routinely inspect stock of Players Club printed materials and restock same, as needed. Issue complimentary vouchers for guests when appropriate level of play has been established. Assist with tournaments, drawings, and special events. Assist the Player Development team with answering general questions and providing information as needed. Maintains a working knowledge of company facilities, as well as special events on property, to advise guests and fellow Team Members of same, whenever possible. Follow instructions, pre-established guidelines, and possess good judgment to perform the functions of the job. Responsible for adhering to established cash control policies and procedures. Flexibility and adaptability to a changing clientele and environment. Other duties as assigned by management. EDUCATION & EXPERIENCE Must be reliable, efficient and have knowledge of all computer systems (including Microsoft Office) and operations in these areas. Must have the ability to maintain confidentiality of customer as well as company information. Outgoing personality to communicate marketing programs to player's club members. Ability to read and comprehend simple instructions and memos. High school diploma or equivalent preferred. 3 months experience or equivalent of combination of education and experience in casino marketing related field. Must be able to obtain Nevada Gaming Card - Title 31 training. Work may be performed in areas which may be unusually hot, cold, noisy, dimly lit or brightly illuminated. Work is performed in an office environment and on the casino floor (must be able to work in a smoke-filled environment). Interaction with co-workers and guests in work area is typical. Needs to be flexible and work wherever required. Must be able to work any necessary hours, including late nights, weekends, and holidays. Must be able to work with a team as well as independently. Requires ability to use office equipment. Requires normal mobility, to include walking, standing, reaching overhead, and bending over, pushing/pulling of file cabinet drawers, lifting/carrying/pushing/pulling of 25lbs minimum, light grasping with both hands; prolonged standing and working at computer monitor.

Job Description Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Reservation Agent is responsible for managing and booking spa appointments for guests by taking phone calls, emails, and online reservations, providing information about spa services and amenities, ensuring accurate scheduling, and coordinating with the spa team to meet client needs, all while maintaining a professional and client-focused approach. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures. Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria. Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines. Greet guests warmly over the phone using professional verbiage and etiquette. Provide guests with thorough descriptions and guidance on all spa services, treatments, packages, pricing, retail products, and spa amenities, to assist in selecting appropriate treatments. Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences. Promote, sell, and up-sell spa services and packages to enhance the guest experience. Maintain accurate guest records, including contact information, treatment history, and preferences. Communicate guest complaints or any maintenance issues to Spa Management. Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines. Complete all necessary opening and closing duties. Perform other duties as assigned. Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail. At least 1 year of luxury retail sales experience. Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests. Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services. Must be polished, professional, and have a strong command of both written and verbal English. Must possess excellent communication skills and phone etiquette. Must be organized, proactive, and possess a strong attention to detail. Basic computer software skills, including Microsoft Office. Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS Medical, Dental and Vision (FTE only) 401K Matching PTO - Paid/Holiday Time Off VTO - Voluntary Time Off Discounts on Retail Products and Spa Services COMPENSATION: $15.00 per hour + Gratuity Pool + Retail Commission The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at The Green Valley Ranch by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Grand Sierra Resort, voted Best Hotel and Gaming Resort in Reno multiple years in a row, is seeking a talented Marketing Videographer/Photographer to create compelling visual content that elevates our brand across advertising, social media, digital marketing, and event coverage. This role combines creativity and technical expertise to produce high-quality video and photography for all resort areas and sister properties. ESSENTIAL DUTIES AND RESPONSIBILITIES Primary duties and responsibilities include, but are not limited to, the following: * Serve as the primary videographer and photographer for marketing campaigns, social media, and promotional content. * Capture and edit high-quality video and photography for events, lifestyle, architectural, and product imagery. * Produce content from concept to completion, including shooting, editing, and final delivery for digital and broadcast channels. * Create visually engaging assets using video, photography, motion graphics, and audio elements. * Produce a variety of content types including promotional videos, training/how-to videos, social media content, and rich media ads. * Maintain and organize the brand's digital asset library; ensure timely updates to third-party platforms. * Collaborate with marketing and creative teams to develop visual storytelling aligned with brand standards and ensure consistency in branding and layout across all visual assets. * Manage production timelines and deliverables to meet marketing objectives in a fast-paced environment. * Stay current on trends in video, photography, and social media content creation. * Occasionally coordinate with external vendors for large-scale productions. * Any other duties as assigned within the scope of this job description. KNOWLEDGE/SKILLS/ABILITIES * Expert knowledge of camera operation, lighting setup, audio capture, and related production equipment. * Expertise in crafting visually compelling compositions and cinematic storytelling through photography and video. * Advanced post-production skills: ability to edit and craft compelling narratives using Adobe Creative Cloud (Premiere, After Effects, Photoshop, Lightroom, Audition), and related tools. * Knowledge of social media best practices and digital advertising formats. * Ability to work nights, weekends, and holidays to cover entertainment and special events. * Excellent organizational and communication skills; ability to manage multiple projects and meet deadlines. * Ability to work under pressure in a fast-paced casino environment, while effectively dealing with guests, Team Members and others. * Must be a minimum of 21 years of age. EDUCATION and/or EXPERIENCE * BA/BS in a related field or equivalent experience. * A minimum of 5 years of professional photography and videography experience. CERTIFICATES AND LICENSES * Must be able to maintain appropriate Gaming License & Alcohol Awareness card. PHYSICAL DEMANDS * While performing the duties of this job, the team member is regularly required to sit, stand, walk, bend/stoop, squat, balance, kneel, lift and push/pull during the duration of their shift. The team member will constantly have repetitive use of both hands for frequent grasping motions, occasional firm/strong grasping motions, as well as handle and feel. May reach overhead, bend, squat, kneel, lift, and push/pull. Must be able to lift/move up to 50 lbs. occasionally. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT * Work performed indoors and outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment. Work environment may include concert, nightlife and other events where noise levels can be high. This role requires occasional assignments away from the primary work location to support company initiatives and events. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES Primary duties and responsibilities include, but are not limited to, the following: * Organize and maintain appearance of assigned retail outlet. * Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance to provide guest satisfaction. Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc. * Receive payment from guests in the form of cash, credit cards, room charges and comp slips; make change as needed, verify validity of charges, record charges and ensure vouchers are properly executed in order to properly balance all monetary transactions. * Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank. * Keep shop organized and neat in appearance i.e., dust, straighten, stack, etc. * Check all incoming stock against invoices to make sure that the correct quantities are being received. * Any other duties as assigned within the scope of this position. KNOWLEDGE/SKILLS/ABILITIES * Exceptional oral and written communication skills. * Interpersonal skills to productively deal with guests and team members at all levels of the company. * Possess a strong attention to detail, time management, and organizational skills. * Ability of simple reading, writing, math, and task completion skills is required. * Must have the following skills: instructing, following instructions, and independent judgment. * Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. * Must be a minimum of 18 years of age. EDUCATION and/or EXPERIENCE * Previous retail experience is preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities. CERTIFICATES AND LICENSES * Must be able to maintain appropriate Alcohol Awareness card. PHYSICAL DEMANDS * While performing the duties of this job, the team member is constantly standing, walking, frequently reaching overhead, bending over, crouching, kneeling, and occasionally climbing, and balancing during the duration of their shift. * Must be able to lift/carry and push/pull 50lbs or less occasionally. * The team member will constantly have repetitive use of both feet, hands, light and firm/strong grasping motions. Finger dexterity of both hands will be constantly required. * Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision. * The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT * Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment. * The noise level in the work environment is usually moderate but can be quiet or loud at times. * Team member may be exposed to confined areas, dirt/dust, and secondhand smoke. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are looking for a Guest Room Attendants that will perform routine duties in cleaning and servicing of guest rooms and bathrooms under supervision of the housekeeping supervisor. Room Attendants promotes a positive image of the property to guest and must be pleasant, honest, and friendly and should be able to address guest requests and problems. Guest Room Attendant should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotel's procedures/standards. ESSENTIAL DUTIES & RESPONSIBILITIES Per brand standards, cleans assigned Guest rooms or suites, which includes making beds, vacuuming, dusting, arranging room furniture if required and cleaning bathroom(s), clean baseboards, remove scuff marks, clean mirrors, toilets, sinks, showers, tubs, and floors daily. Restock useable items in Guest rooms or suites (i.e., soap, towels, and paper items). Notifies supervisor promptly of any special guestroom or suite issues including reporting of any maintenance needs. Promptly handles Guest complaints or requests and refers to Supervisor if unable to handle. Ensures that all rooms or suites are secured upon leaving the Guest room or suite. Communicate clean status of each room upon completion. Handles chemicals and equipment as trained and according to label directions. Operate and maneuver housekeeping carts. Must be able to stand and or walk continuously for the duration of shift. Must be able to bend, lift, push, and carry up to 50lbs. All other duties as assigned. EDUCATION & EXPERIENCE High school diploma or GED required. No experience necessary, training will be provided. Basic English skills required. Fluency is not required but English must be at a level that allows the associate to greet our guests appropriately, receive direction, understand, and communicate about common requests and needs. Must be able to work in an environment with exposure to secondhand smoke and high noise levels. Working hours may include scheduled shifts Monday through Sunday. Normal work schedules may vary based on business needs. Position requires availability for evenings, weekends, holidays, and special events. Position may require overtime. All team members are subject to a 90-day probationary period. EMPLOYEE BENEFITS INCLUDE Health, Dental, Vision, Life Insurance, Wellness Program, PTO, Referral Program, Employee Discount, Meals, and More…

Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Full Time Painter. ESSENTIAL DUTIES & RESPONSIBILITIES Knowledge of practices, methods, tools and equipment used in preparing and applying paint to a wide variety of building, machinery and equipment surfaces. Knowledge of techniques and principles of matching paint colors, including primary colors, tinting capabilities and reading color specifications. Knowledge of practices and techniques of hanging and patching drywall, including textures and leveling finishes. Perform paint, drywall repairs and installation. Perform finish work on dry wall, mud, and some trowel. Perform color match. Perform wood and metal framing/carpentry. Repair and install wallpaper, dura rock, stucco etc. Complete full room preventative maintenance. Assist engineers on special projects sometimes requiring general engineering hand tools. Schedules out of order rooms. Perform smoke seals on fire doors. Ability to work independently work and exercise sound judgment in performing assignments. Ensure that when using paint, stain and solvents that proper ventilation and safety equipment is used. Ensure that all areas not being textured, painted and stained are completely covered with drop cloths or plastic. Ensure that proper notification is given to the other departments or employees where work is being done. Ensure to maintain a complete paint or drywall supply stock in a storage area for repairs or painting touchups needing to be done throughout entire facilities. Ensure to maintain a painting schedule for the touch up throughout the facilities. To ensure efficiency, bring all supplies and tools needed to complete the project or repairs to the area in which you are working. Then return all tools to their rightful place. Ensure that the work area is cleaned before you leave. This means you might have to dust, mop, vacuum, sweep, or rearrange items moved in the process of the work getting done. Ensure that all Building, Health and Fire Department codes are followed in regard to the painting or drywall trade. Ensure to follow the OSHA requirement for safety when working alone, around other employees, and/or our guests using the public areas. Ensure that MSDS sheets are maintained for every paint, stain and solvents that is used in the painting department. Ensure that a purchase order is written for every part or supply needed after the approval of Director of Facilities. Ensure that the daily or weekly checklist is followed in its entirety. Must be able to work varied shifts, including nights, weekends and holidays. Perform other duties assigned. EDUCATION & EXPERIENCE High school diploma or GED required. Good communication skills, ability to perform in a fast paced environment. Minimum of 2 years experience, preferably from a hotel. Able to work any shifts, holidays, weekends and overtime as needed. Must be able to work in an environment with exposure to secondhand smoke and high noise level.Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. Work in a fast-paced and busy environment. Work indoors and outdoors be exposed to various environmental factors.

Targeted to open in the fourth quarter of 2027, Hard Rock Las Vegas will be a fully integrated luxury resort offering world-class hospitality, gaming, dining, entertainment and retail. Set at the 50-yard line of the Las Vegas Strip, the resort will feature a nearly 700 ft. guitar-shaped hotel that will change the Las Vegas skyline. The finished complex will feature over 3,600 hotel rooms, approximately 175,000 square feet of gaming space, two spas, multiple pools, live entertainment venues and dozens of restaurants, lounges and retail outlets. Responsibilities JOB OVERVIEW: Under the supervision of the Vice President of Finance, the incumbent, either personally or through subordinates, directs all activities pertaining to purchasing, receiving and warehousing of goods and services for all operations of the Hard Rock Casino. The Director of Purchasing is responsible for the planning, negotiation, and procurement of goods and services for the hotel in a timely and cost-effective manner. The position will ensure compliance with property SOP while maintaining appropriate quality standards and specifications. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Analyzes markets and vendor conditions for quality, availability and price of materials. In accordance with company policies and internal controls, develops and implements purchasing, receiving and warehousing systems. Prepares instruction/procedure manuals as required to assist department will all new systems and policies. Develops, updates, maintains and enforces purchasing, receiving and warehousing policies and procedures. Coordinates procedures with all departments. Reviews bids and quotations obtained by the Purchasing staff and makes selections and recommendations. Prepares detailed reports regarding all aspects of the procurement process as required. Interviews, hires, and trains employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems. Prepares department budget. Provides detailed analysis and implementation for all special projects as required. Maintains a clean, safe, hazard-free work environment within area of responsibility. Lead, direct, and manage all department operations. Maintain regular presence throughout the department. Establish, implement, and monitor purchasing guidelines for the property along with product specifications, requisition procedures, and par levels. Implement and monitor procedures for receiving, storing, and rotating goods. Ensure sanitation and safety procedures are maintained. Maintain financial and product integrity for the property. Select and catalog vendors, contractors, and service providers. Establish and maintain accurate inventory records. Participate in periodic department inventories. Recommend appropriate actions based on results of inventory reporting. Participate in monthly closing process by ensuring all deadlines are met and proper reporting is completed. Read and review invoices to verify the accuracy of invoice specs and determine expenses, amount, and type of product being delivered to the property. Ensure all purchasing policies and procedures are fully implemented and consistently followed in all departments. Ensure bidding protocol is adhered to. Manage relationships with vendors; assist in negotiating agreements. Maintain relationships with key clients, owners, investors, and suppliers. Ensure compliance with all applicable laws and regulations. Assist in creating property annual operating budget, and capital plan. Prepare and execute business plans to ensure the maximization of department performance. Create and develop goals and operational strategies for the operations that are aligned with the Hard Rock brand. Communicate the role that each employee has in their achievement and ensure accountability. Analyze and identify financial opportunities including cost controls, productivity levels, and revenue generation. Monitor actual expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly. Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs. Balance staffing levels and labor to achieve ideal employee/guest engagement and cost ratio. Attract and select the best talent available from inside or outside the organization. Develop and implement strategies to retain staff. Train, coach, and counsel managers, supervisors and employees to achieve their career goals and maximize their potential. Monitor and evaluate staff performance and deliver recognition and rewards. Promote a positive work environment for all employees and ensure all employment related processes and documentation are in compliance. Conduct regular meetings with staff to communicate global programs, implement new products and procedures, and discuss areas of opportunities, special events, and other activities. Participate in and ensure Sound Checks are being conducted in department. Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality. Monitor quality assurance program scores and guest feedback. Take corrective action when necessary. Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines. Promote the organization in and out of industry and at relevant trade associations. Present a professional image to employees, guests, clients, owners, and investors. Perform duties in accordance with and ensure compliance with property management agreement and other requirements and regulations. Operate ethically to protect the Hard Rock brand. Ensure brand and business initiatives are implemented. Maintain confidentiality of guest, employee, and company information. Performs all other related and compatible duties as assigned. Qualifications EDUCATION AND/OR EXPERIENCE REQUIREMENTS: 8+ years' experience in purchasing. Luxury hotel experience preferred. Degree/diploma or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position. Working knowledge of local vendors for sourcing purposes preferred. Purchasing manager or above experience for multiple properties and locations. Supervision of warehouse operations with an average inventory in excess of $1,000,000. F & B buying experience with an annual budget of $50,000,000 or more. SKILLS: High energy with effective and influential people skills. Positive attitude and the desire to motivate others. Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming. Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Strong communication and listening skills and excellent speaking, reading, and writing ability. Ability to effectively present information in one-on-one and small group situations to customers, clients, owners, investors, and employees of the organization. Ability to perform complex quantitative calculations or reasoning. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.). Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS: Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to operate potentially hazardous equipment. ADDITIONAL REQUIREMENTS: Deep understanding of lifestyle hotels. Self-starter with an entrepreneurial spirit and strong organizational skills Must meet legal requirements for any required licensing. Ability to travel occasionally. Ability to work evenings, weekends, and holidays, as needed. Microsoft Office Suite proficiency including Word, Outlook and Excel. MMS/Stratton Warren experience preferred. Time management skills. Ability to respond to inquiries and resolve complaints from vendors, regulatory agencies or members of the business community. Direct and manage team members. Ability to read and understand all policies and procedures. Able to communicate effectively with guests, vendors and team members. Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to effectively present information to senior management. Ability to interpret a variety of instructions furnished in written, verbal diagrammatic or schedule format. Must possess basic mathematical skills to include ability to add, subtract, multiply, and divide. Must possess ability to work with mathematical concepts and to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Must possess ability to handle non-standard situations where independent judgement is required and limited guidelines exist. Must possess ability to solve practical problems and deal with a variety of situations where only limited information exists. Must possess the ability to operate a computerized inventory/purchasing system. 10-key adding machine experience preferred. Additional Details Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies, adhering to company SOP's. Performs massage services offered on spa menu, using proper draping techniques, while maintaining the highest level of professionalism. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures. Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria. Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines. Provide knowledgeable and thorough massage therapy and body treatment services, while demonstrating professionalism, respect, and sensitivity to guest needs. Provide guest consultation and personalized recommendations, based on guest's needs, as well as sell and upsell retail products and enhancement treatments. Responsible for fostering client relationships to enhance satisfaction, ensure repeat business, and support client retention initiatives. Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas. Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines. Provide guests with a tour of the spa facility, as needed. Communicate guest complaints or any maintenance issues to Spa Management. Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. Must have a current NV Massage Therapy License. Must have at least 1-3 years' experience in a Massage Therapist position, preferably in a luxury hotel/resort environment. Knowledge of Massage Theory, Anatomy, and Physiology. Must be polished, professional, and have a strong command of both written and verbal English. Must be organized, proactive, and possess a strong attention to detail. Basic computer software skills, including Microsoft Office. Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS Medical, Dental and Vision (FTE only) 401K Matching PTO - Paid/Holiday Time Off VTO - Voluntary Time Off Discounts on Retail Products and Spa Services COMPENSATION: 30% Service Commission vs hourly + Service Charge + Retail Commission This is a hourly vs commission position. The anticipated commissions earned for this role translates to an hourly pay range of $16.00 to $68.00, not including gratuity. This rate and pay structure is only applicable for jobs to be performed at Green Valley Ranch Spa by Well & Being. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employee Partners are guaranteed at least minimum wage for the hours worked during a given two week payroll period. The Employee Partner will be paid either this wage guarantee total or the total rate of pay per treatment(s) whichever amount is greater (calculated by hours worked during the payroll week). Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES Primary duties and responsibilities include, but are not limited to, the following: * Operate and maintain stock chasers. Complete daily checklist on operation and safety checklist. * Work with laundry and housekeeping to maintain and ensure clean linen is delivered to the appropriate floors in the hotel. * Ensure bins are attached securely and safely to the stock chaser. * Maintain correct speed while operating in the hallways. * Deliver bins to the proper areas throughout the hotel. * Take inventory throughout housekeeping linen closets on each floor. * Comply with Hotel rules and regulations for the safe and efficient operations of Hotel facilities. * Any other duties as assigned within the scope of this position. KNOWLEDGE/SKILLS/ABILITIES * Demonstrate ability to deal effectively with all department management and staff. * Be organized, flexible and able to handle multiple priorities and deadlines pressures. * Desire to work with people. * Ability to count items numerically. * Ability of simple reading and task completion skills is required. * Must have the following skills: following instructions. * Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. * Must be a minimum of 18 years of age. EDUCATION and/or EXPERIENCE * Any combination of education, training, or experience that provides the required knowledge, skills, and abilities. PHYSICAL DEMANDS * While performing the duties of this job, the team member is constantly standing, occasionally walking, reaching overhead, and bending over during the duration of their shift. * Must be able to occasionally lift/carry and push/pull up to 10lbs or less. * The team member will constantly have repetitive use of both hands and light and firm/strong grasping motions. Finger dexterity of both hands will be constantly required. * Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision. * The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT * Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others around mechanical devices. * The noise level in the work environment is usually loud. * Team Member may be exposed to extreme heat, extreme cold, and moving objects. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Join our Team! Work for a company committed to providing exceptional guest experience with friendly services. Here at Tuscany Suites and Casino we continue being award-winning “The Best of Las Vegas” by building authentic connections with our guest and providing the best service. Job Summary: We are looking for a Slot Attendant that will be responsible for providing guest service on the slot gaming floor and pays out. Essential Duties & Responsibilities Provides a high-level guest service. Completes minor slot machine maintenance. Processes and pays out jackpots. Maintains a bank and redeems IVS slot tickets. Assures that all areas of assigned section are operating properly. Perform other duties assigned. Qualifications High school Diploma/GED equivalent required At least two years of Slot Operations experience Ability to read, write and communicate in the English Language. Requirements To perform this job successfully must be able to stand, move and work throughout the casino area and property. The individual must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis. Must be able to work in a smoke-filled environment. The noise level in the work environment is usually moderate but will escalate during periods of peak business in the casino. Employee Benefit Include: Health, Dental, Vision, Life Insurance, Wellness Program, PTO, Referral Program, Employee Discount, Meals, and More

We are looking for a Full Time Security Officer Supervisor who will be responsible for ensuring that a high level of effective support is provided to all Security Officers, Casino and Senior Security Officers. The Security Supervisor will ensure that a high level of customer service is provided to customers of Tuscany Suites & Casino and that all SOPs are complied with. ESSENTIAL DUTIES & RESPONSIBILITIES Manage Security resources and deployment to ensure all support services, incidents, and routine logistics are actioned appropriately. Ensure that Security staffs are actively patrolling within their assigned areas and in place at static positions, performing their duties as per department standards and SOPs. Attend to and lead customer complaints and any conflict situations, alerting the Security Shift Manager, Casino to any concerns. Identify the need for and conduct on shift training as required and in consultation with the Security Shift Manager. Assist the Security Shift Manager in ensuring all shift administration is completed correctly and on time, including incident reports, logs, statistics, and other documentation. Assist the Security Shift Manager, Casino with incident or emergency management as directed. To report accidents, injuries and unsafe work conditions to the Security Shift Manager or above. Must be able to stand and walk for long periods of time. Required to attend and pass all recurring mandatory legal, handcuffing tactics, Pepper spray tactics, CPR/AED/first aid classes. Must be able to lift 30lbs. Perform other duties assigned. EDUCATION & REQUIREMENTS High school diploma or GED required. Must be at least 21 years old. Must be able to stand for long periods of time. Requires being mobile 100% of the shift. May require some bending, stretching and reaching. Prior Military, Law Enforcement, or Security preferred. Must be able to work in an environment with exposure to secondhand smoke and high noise levels. Required to have NV Gaming Card, NV Alcohol Awareness (TAM) Card, and a valid Nevada Driver License.

ESSENTIAL DUTIES AND RESPONSIBILITIES Primary duties and responsibilities include, but are not limited to, the following: * Maintain the cleanliness of kitchens. * Sanitize stoves/ovens, grills, hoods, steam tables, dishwashing machines, walls floors, etc. in kitchen, dining and restroom areas. * Use correct cleaning chemicals for designated items according to O.S.H.A. regulations. * Change oil in deep fryer. Clean fryer and replace oil. * Maintain inventory of supplies needed to perform duties assigned to the stewarding department. Keep all equipment and supplies well organized. * Operate and maintain dish machines, glass machines, floor scrubbers and burnishing machines. * Clean floors, mats and drains for sanitary reasons using mops, brooms, scrapers, scrubbers and chemicals. * Remove dirty dishes from cooks line (or disassembly areas) and take to dish room for cleaning and re-stock cooks line with clean dishes. * Report all maintenance issues. Inform supervisors if equipment is found to be faulty or broken. * Any other duties as assigned within the scope of this position. KNOWLEDGE/SKILLS/ABILITIES * Knowledgeable and proficient in all Stewards equipment, chemicals, & techniques. * Knowledge of OSHA and safety standards. * Ability of simple reading, writing, math, and complex task completion skills is required. * Must have the following skills: precision working, following instructions, influencing others, memorization, independent judgment, and decision making. * Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. * Must be a minimum of 18 years of age. EDUCATION and/or EXPERIENCE * Minimum 1 year of janitorial kitchen/restaurant experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities. PHYSICAL DEMANDS * While performing the duties of this job, the team member is occasionally sitting and constantly standing, walking, reaching overhead, bending over, crouching, kneeling, crawling, climbing, and balancing during the duration of their shift. * Must be able to constantly lift/carry and push/pull up to 50lbs or less. * The team member will have constant repetitive use of both feet and both hands. Team member will have constant light and firm/strong grasping motions. Finger dexterity of both hands will be constantly required. * Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision. * The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT * Work performed indoors and outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around mechanical and other electrical devices. * Team Member may be around flame/heat generated devices. * Team member may have to work in confined areas, extreme heat, extreme cold, wet and/or humid conditions as well as around dirt/dust, moving objects, high places, and slippery surfaces. * The noise level in the work environment is usually moderate but may be loud at times and possible exposure to vibrations. * Team Member may be exposed to solvents/oils, fumes/odor, and/or secondhand smoke. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are looking for a PT Busser to join the Bistecca Italian Steakhouse to assist servers in providing quality food and beverage service to guests. ESSENTIAL DUTIES & RESPONSIBILITIES Stock all service stations Set up and clear tables Quickly clear dirty table settings and prepare table for resetting Assist food servers with table service to ensure total guest satisfaction Ensure all equipment needed is in place to service guests Perform all the duties assigned following company polices Excellent customer service and professional demeanour Clean and sanitize throughout the shift EDUCATION & EXPERIENCE High school diploma or GED required. Previous experience in fine dining environment is preferred. Basic knowledge of food and beverage is required. The applicant should be friendly and outgoing, showcasing strong work attics and have ability to communicate with coworkers and guests. The candidate must be able to stand for hours, bend, lift up to 50 lbs, also team player. Must have a valid Nevada Health and TAM Cards. Must be flexible to work any given shifts including holidays.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Maintain all building systems and equipment, including repairs, electrical, plumbing, refrigeration, pneumatic, hydraulic equipment, and appliances to ensure effective operation. * Inform management staff of problems requiring maintenance and report any equipment deficiencies. * Maintain and repair all building systems and equipment. * Communicate with other shifts to ensure any follow-up on on-going projects to minimize down time. * Respond to accident scenes, emergency calls (fire, smoke, etc.) and observe and assist Journeyman. Act as a maintenance representative for the Property Operations department. * All Property Operations employees may be required to assist in other job duties within the department at any time regardless of job classification. * Maintain daily record of work requests, preventative maintenance work requests, craft cards and all union apprentice time sheets and related paperwork. KNOWLEDGE / SKILLS / ABILITIES * A minimum of Journeyman Electrician with 5 years' experience in commercial work with troubleshooting background in motor controls, switch gear, etc. Familiarity with voltages to 480V. * Hotel experience is a plus. * ICC City of Reno Journeyman Electrician Certificate. * High School Diploma required. * Must be 21 years of age. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.

Full-time Description Directs the daily operations of the Housekeeping and Laundry departments while ensuring the highest standard of cleanliness, comfort, and safety. Perform responsibilities in accordance with all Plaza's Company standards, policies, and procedures. Directs the daily operations of the Housekeeping and Laundry departments while ensuring the highest standard of cleanliness, comfort, and safety. Develop strategies with senior management on ways to continually improve the overall operation of the departments. Looks for and identifies ways to create a higher level of standards and procedures. Responsible for enhancing and refining the departmental training program and supervisory structure. Confer with supervisors to assure maximum customer satisfaction and efficient utilization of manpower and facilities. Handles guests concerns taking corrective action as necessary. Inspects facilities, services and equipment and recommend changes or improvements as necessary. Review and approve and/or initiate requisitions and expenditures within the scope of delegated authority. Insure that expenditures remain within established limits. Periodically conduct sessions with supervisors to insure proper coordination and communication of policies, standards and procedures and operational matters. Assists in the preparation of annual budgets, capital planning and operation forecasts; prepare regular and special reports; maintain necessary records and files. Establish and administer safety policies and procedures pertaining to the Housekeeping and Laundry Departments and assure adherence to these policies and procedures. Establish objectives for each defined area and implement action plans to achieve them as specified. Delegate assignments to appropriate supervisors to accomplish tasks and at the same time provide developmental potential. Maintain close work relationships with other departments' managers/supervisors to promote smooth, efficient operations. Uses management techniques in daily operations to ensure an environment of proactive employee relations skills are used. Promotes the use of feedback to continually look towards improving departmental efficiencies and cooperation. Recommend personnel changes including the hiring, promotion, demotion, and release of staff. Recommend wage and salary adjustments within established limits. Approve vacations and recommend leaves of absence. Endorse a positive work environment that stimulates and motivates employees to acceptable levels of turnover, absenteeism, and promotional opportunities. Recommend/implement incentive programs in that address reducing costs or increasing revenues. Provide training, orientation and necessary levels of authority to guest contact employees that allow quality attention and follow-up to guest needs at a level that will attain targeted goals. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. Requirements REQUIRED: Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Four year College degree preferred. Minimum of five years operations management experience in a Hotel of comparable size and quality is required. Minimum three years experience as a department head/division manager level or above required. Previous knowledge, understanding and experience in developing and facilitating departmental training. Knowledge of computer systems and applications. Demonstrated ability in maintaining consistent, high quality service levels; prior experience in supervising work units. History of developing employees who have been successfully promoted to increasing levels of responsibility. Physical Requirements: Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. Must be able to lift up to 25 pounds and carry up to 15 pounds. Must be able to maneuver to all areas of the hotel. Must be able to bend, reach, kneel, twist and grip items while working at desk area. Must be able to respond to visual aural cues. Must be able to operate a computer, telephone and ten key adding machine. Work conditions: Work is typically in an area, which may be unusually hot, cold, noisy, and may contain second hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a non-sitting position. Team Members will be required to stand, walk, lift, reach, push, pull and grasp. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

ocated just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Full-Time experienced HVAC / MECHANICAL TECHNICIAN ESSENTIAL DUTIES & RESPONSIBILITIES Ensure that all refrigerant is recovered and logged according to the EPA certification. Must maintain a Universal Certification. Ensure that the hot works permit requirements are followed. Ensure that all HVAC & R equipment is having the preventive maintenance done according to manufactures or health department requirements. Ensure that onsite HVAC & R parts are stocked for the necessary repairs. Ensure that if preventive maintenance or repairs to any HVAC & R equipment that gets completed that all areas are cleaned and disposed of. Ensure that the logging of equipment data, equipment repairs, and refrigerant usage are maintained. Ensure that tools and instruments used for repairs of the HVAC & R equipment are in good working order or even sent out for testing if required. Ensure that OSHA requirements are followed for the safety when working by oneself, working around other employees and around our guest using public areas. Ensure that the proper safety equipment is used when working around HVAC & R equipment or the use of tools. Ensure that there is minimal loss of efficiency all parts and tools needed for the repairs are taken all at the same time to do the job. Responsible for the tools to be returned in its rightful place. Ensure to maintain MSDS sheets for any liquids, chemicals, or powder products use in the HVAC & R department. Ensure that the Tuscany Suites & Casino employee handbook is followed in its entirety. Ensure that at times you will be required to step outside this job description and do other job duties assigned by management. Ensure that a purchase order is written for every part or supply needed after the approval of Assistant, Director of Engineering Ensure that the daily or weekly checklist is followed it is entirety. Scheduled shift may be altered at any time to do the projects or repairs not affecting the operations of the Hotel or Casino. Must be able to work varied shifts, including nights, weekends, and holidays. Must be able to carry 50 lbs. EDUCATION & EXPERIENCE High school diploma or GED required. Must have 2 years' experience in commercial HVAC Refrigeration and Kitchen equipment. Required to carry a universal EPA card. This is a full-time position and must be flexible to work on any given shifts. Must be able to work in an environment with exposure to secondhand smoke and high noise levels. Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. Ability for prolonged periods of time to walk, stand, stretch, bend, and kneel. Work in a fast-paced and busy environment. Work indoors and outdoors be exposed to various environmental factors.

Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Table Games Dealer that will entertain and operate the table games. ESSENTIAL DUTIES & RESPONSIBILITIES Responsible for dealing with live Table Games while creating an entertaining/exciting environment. Responsible for creating an environment where guests and coworkers can have fun at table games. Be knowledgeable with regards to operating hours and any promotion/events. Experience of at least 6 months to one year of dealing Blackjack and Roulette. All other Casino games are a plus. Current and up to date Nevada gaming card. Deals cards according to Casino standard procedures. Pay winnings or collect losing bets as established by the rules and procedures of a specific game. Open availability; must be able to work evenings, weekends and holidays, some overtime depending on events. Ability to entertain customers while dealing with all games and maintain game pace. Full time and Part time positions available. Dealers do keep their own tips. Very competitive base rate. EDUCATION & EXPERIENCE High school diploma or GED required. Must be 21 years old or older. Must be fluent in oral and written English. Successful completion of dealer training class or able to demonstrate dealing experience. Must be able to work in an environment with exposure to secondhand smoke and high noise levels. Must be able stand for long periods of time. Must be able to maneuver to work inside and continuously maneuver in and around assigned table in the Pit department during entire shift, with regular interval breaks. Must be able to perform mathematical computations when determining winners and losers and collecting and paying out bets quickly and accurately. Must possess good manual dexterity for quick and accurate handling of chips, cards and money. Must be able to successfully pass a live game audition and interview process.

Join our Team! Work for a company committed to providing exceptional guest experience with friendly services. Here at Tuscany Suites and Casino we continue being award-winning “The Best of Las Vegas” by building authentic connections with our guest and providing the best service. Job Summary: We are looking for a Cage Cashier that is responsible for accommodating guests with cash and credit transactions while maintaining protection of company assets. Essential Duties & Responsibilities Cash out of chips from customers playing table games. Paying of Quicket Tickets (TITO's) Processing of customer's cash advances. Cashing and processing of Traveler's Checks. Cashing of Personal Checks and Payroll checks. Handling of both Front Money / Safekeeping deposits and withdrawal requests. Prepare fills for table games. Payoff of jackpots given to cage by slot GSR's. Cashing of Race and Sports book tickets when sports book is closed. Assisting vendors in disbursement and receipt of assigned employee banks and revenue Ability to stand and bend, lift, for prolonged periods of time Other duties as assigned. Requirements High school diploma or GED required. Must be able to communicate clearly and effectively. Must be able to work in an environment with exposure to secondhand smoke and high noise levels. Previous cash handling experience preferred

We are looking for a Casino Barback that will provide friendly and excellent service to every guest as well as keep the casino bar area clean and stocked at all times. ESSENTIAL DUTIES & RESPONSIBILITIES Responsible for ensuring a consistent flow of services to guest and cocktail servers by assisting bartender with their job functions. Knowledge of Beers, wines, liquors and non-alcoholic products including dry goods. Knowledge of tapping and removing beer kegs. Knowledge of SNHD protocol. Communicate effectively with management for any product missing or out of date. Collaborate with management team and bartenders to perform regular inventories, ascertain par levels for items and compile weekly orders. Maintains the cleanliness and appearance of the bar tops, bar wells, floors, coolers and related job storage. Maintains par stock levels during and before end of shift. Process all requisition from beverage vendors and/or any warehouse confirming all items were properly ordered and received. Distribute all orders to the appropriate locations. Must be able to stand for long periods of time, lift and bend. Perform all other job-related duties as requested. EDUCATION & EXPERIENCE Recommended Casino Barback experience but not required. Must be 21 years old. Must have or be able to acquire a valid NV Health Card, TAM and Non-Gaming Card. Be able to reach, bend, pull and lift up to 30 lbs. Must be able to work in an environment with exposure to secondhand smoke and high noise levels