Twin Cities Orthopedics jobs in Eagan, MN

The Certified Prosthetist/Orthotist is responsible for assessing, designing, fabricating, fitting, and adjusting prosthetic and orthotic devices. They collaborate with other healthcare professionals to ensure optimal patient care and device functionality when treating patients with limb loss, limb impairment, neuromuscular conditions, or skeletal conditions of the spine and extremities. The role involves evaluating patient needs, creating individualized treatment solutions, and providing ongoing support to enhance patient's mobility, independence, and quality of life. This is a part-time role, FTE .75 (30 hrs./wk. - benefits eligible), working Monday-Friday 8:30 AM - 5:00 PM - this position will provide care at our TCO-Burnsville Clinic. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. Essential Functions: * Conduct thorough evaluations of patients to determine their prosthetic or orthotic needs, considering their physical condition, lifestyle, and functional goals. * Develop customized prosthetic or orthotic treatment plans tailored to individual patients, considering their unique conditions and requirements. * Design and facilitate fabrication of prostheses or orthoses using advanced materials and technologies, ensuring precise measurements and quality craftsmanship. * Accurately fit prosthetic devices to patients and make necessary adjustments to ensure proper alignment, comfort, and functionality. * Educate patients and their families about treatment options, care, maintenance, and proper usage to maximize effectiveness of care. * Collaborate closely with physicians and other healthcare professionals to coordinate patient care and optimize patient outcomes. * Provide ongoing follow-up care, support, and adjustments to prosthetic devices to address patients' evolving needs and ensure optimal functionality. * Stay up to date with industry trends, advancements, and best practices in prosthetics and orthotics to enhance service quality and patient care. * Adhere to professional standards, applicable laws, regulations, company policies/procedures, and business ethics. * Stay up to date with advancements in techniques, materials, and technologies through ongoing education and training. * Maintain accurate patient records, including assessment findings, treatment plans, device specifications, and progress notes for accurate billing on all assigned patients. * Ensure compliance with all applicable laws, regulations, company policies/procedures, and business ethics. * All other duties as assigned. Education and Experience Requirements: * Master's degree or bachelor's from an accredited program in prosthetics and orthotics. * State licensure or eligibility of licensure as a Prosthetist/Orthotist. * Maintain current certification to practice as a Prosthetist/Orthotist. * Proven experience in prosthetic and orthotic assessment, design, fabrication, and fitting. * Proficiency in utilizing associated tools, software, and equipment. * Strong interpersonal skills with the ability to communicate effectively with patients, caregivers, and healthcare professionals. * Detail-oriented mindset with excellent problem-solving skills. * Commitment to ongoing learning and professional development in the field of prosthetics and orthotics. Benefits & Compensation: * Actual starting pay will vary based on education, skills, and experience. * We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here. Essential Requirements: Ability to: * Comply with company policies, procedures, practices, and business ethics guidelines. * Complete job required training. * Comply with all applicable laws and regulations, (e.g., HIPAA, Stark, OSHA, employment laws, etc.) * Demonstrate prompt and reliable attendance * Work in the clinic during business hours * Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping, or sitting for long periods of time may be required * Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines * Communicate and interact in a respectful and professional manner * Prioritize workload while being flexible to meet the expectations of the daily operations * Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions * Understand and execute a variety of instructions * Effectively operate equipment and communicate on and operate the phone system * Work independently with minimal supervision * Travel to other work locations, if required Performance Expectations - i-Health's Core Values: * Integrity - Do the right thing and take responsibility for what you do and say * Service - Consistently contribute to deliver an exceptional experience * Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations * Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness * Teamwork - Be a part of the whole; support each other positively Environmental Conditions: * Clinic setting Notes: * Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. * We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: *************************************** * This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification. #INDTCO

Our Patient Experience Representatives are the first and last person our patients come in contact with and are responsible for each patient's experience while they are with us in the clinic. You will ensure the patient gets checked in and has the paperwork required for their visit and update the patient's information to ensure accuracy. You will verify the patient's insurance information and update in a timely manner if necessary. You will work with in a team of Patient Experience Representatives to ensure our patients receive excellent customer service and the care they deserve. JOB RESPONSIBILITIES: * Greets patients and others in person * Check patients in EMR and verify insurance and personal profile information * Confirm and update demographic information * Responsible for taking co-pays, sliding fee payments, etc. and provide receipts to patients. * Post co-pays to the system daily as directed * Print billing tickets & visit labels * Answer incoming calls * Schedules appointment * Demonstrates good communication skills/both written & verbal * Maintain orderly appearance of reception and front desk areas * Performs clerical duties as assigned by Front Desk Manager or Front Desk Lead * Attends meetings as required * Ensure all patient records are current and updated in a timely manner * Adhere to all HIPPA compliance standards * Coordinate translators for patients * Tasks and relays information to the appropriate people * Escalate issues to management * Sets up patients for the Sliding Fee * Sets up patients with a payment plan * Responds to patient billing questions * Directs patients to MNSure navigator when applicable * Intakes new patients * Train new staff on processes as instructed * All other duties, assignments and projects as assigned KNOWLEDGE, SKILLS and ABILITIES: BI-LINGUAL SPANISH SPEAKING PREFERRED * Familiar with Medical Terminology. * Confidentiality in accordance with HIPAA guidelines and regulations. * Medical billing and/or collection experience beneficial * Strong attention to detail, flexible and adaptable with strong collaboration and teamwork skills * Computer Skills: Proficiency in Microsoft Office Word, Excel, PowerPoint, and Outlook required. QUALIFICATIONS: * High School Graduate or equivalent * Advanced degree a plus * 3+ years in Patient Registration or equal applicable field experience. * Medical Terminology, Medical Billing, or related certificate preferred. * Ability to work with people of diverse backgrounds and cultures * Ability to demonstrate effective, culturally sensitive communication skills and effectively communicate verbally and in writing with a variety of people

JOB TITLE: HUMAN RESOURCES GENERALIST JOB CLASS: EXEMPT We are looking for a (Human Resources) HR Generalist to join our team and implement various human resources programs. This HR Generalist will have a broad knowledge of human resources functions, from hiring to onboarding and payroll experience. If you have a passion for HR, are familiar with labor law and look to kickstart your career in the field, this is the place to be. Your role as an HR Generalist will be far from one-dimensional. You'll undertake a wide range of HR tasks, like administering employee benefits and leaves and crafting HR policies. You will use Human Resources Information Systems to ensure all employee records are up-to-date and confidential. You'll act as the main point of contact for employees' queries on HR-related topics. The goal is to ensure the HR department's operations will be running smoothly and effectively to deliver maximum value to the organization as a whole. Responsibilities ADP/Workforce Now payroll Assist in talent acquisition and recruitment processes. Conducts orientation for new hires. Conduct employee onboarding and offboarding. Provide support to employees in various HR-related topics such as leaves and resolve any issues that may arise. Credentialing experience preferred in medical field. Reporting and analyze data with useful HR metrics, like time to hire and employee turnover rates. Write and place job announcements and advertisements in appropriate sources. Maintain employee files and records in electronic and paper form. Ensure compliance with labor regulations. Experience with working with Collective Bargaining, (Union). Skills Proven experience as an HR Generalist Understanding of general human resources policies and procedures Good knowledge of employment/labor laws Outstanding knowledge of MS Office; HRIS Excellent communication and people skills Aptitude in problem-solving Desire to work as a team with a results driven approach Ability to work with people of various economic, social, racial, and ethnic backgrounds, and deal tactfully with personnel and the general public. Skill in advising/educating managers on best HR practices including employee training, motivation, development, discipline/termination. Building relationship. Higher Education background training. MINIMUM QUALIFICATIONS: Associate degree in human resources management or human resources development - B.S. preferred. 3 years experience in general office management, medical office, or non-profit preferred.

Under the supervisory direction of the Chief Operating Officer (COO). The Community Services Coordinator is responsible for developing, planning, and managing OCHC's community-based outreach programs aimed at patient and community outreach efforts, marketing, the promotion of health, and assists executive leadership with fundraising outreach and donor acquisition efforts. The CSC identifies and manages OCHC's community engagement programs from planning and design through implementation, execution, and evaluation. ESSENTIAL DUTIES & RESPONSIBILITIES: * Manages specific community health programs from planning and design through implementation, execution, and evaluation. * Identifies community health programs related to grant funding and assists with developing grant proposals. * Leads OCHCs efforts in the development of community marketing material, literature, and other activities promoting the value and services of OCHC. * Manages and supervises OCHCs MNSure Navigator program. Coordinates with RCM Director, Front Desk Manager, and other to ensure program functionality. * Provides direction for health equity efforts in the department and community, including health equity integration into department programs, developing community partnerships to enhance health equity, and directing community health workers on resource development and promotion. * Attends and represents OCHC in various community meetings with public agencies, state advisory committees, and professional associations. * Appropriately disseminates information relative to health promotion, health equity, and community outreach and engagement related topics to executive leadership team. * Creates and implements strategies focused on advancing health equity by identifying and eliminating patient barriers to equity and improving outcomes for all. * Researches and analyzes member or community needs to determine outreach program efforts, direction, and goals. * Promotes the programs and services of OCHC to community groups. * Supervises, and evaluates assigned employees; ensures timely completion of employee performance plans and appraisals. * Identifies and addresses employee performance and/or behavior problems in a timely manner and disciplines employees as necessary in accordance with OCHC policy. * Prepares and maintains community participant records and program reports. * Performs miscellaneous job-related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Baccalaureate degree in business, public or health administration or closely related field required. * Previous experience with underserved community health programs. * Demonstrated experience developing and operationalizing strategies that have taken a program or organization to the next stage of growth. * Familiarity with and sensitivity to the economic, cultural, and linguistic barriers, problems, and other special needs and characteristics associated with the delivery of health care to special and vulnerable populations. * Strong analytical, problem-solving, and decision-making skills. PREFERRED QUALIFICATIONS * Experience with the MNsure Navigator program and/or Community Health Worker programs preferred. * Experience working with patients with low-income and other social determinant of health barriers to care. * Management experience in an FQHC/community health center. * Ability to interpret, analyze, formulate plans, organize, and implement organizational decisions. * Strong interpersonal, communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. * Ability to develop, plan, and implement short- and long-range goals. * Knowledge of organizational structure, workflow, and operating procedures. * Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling work assignments. * Ability to foster a cooperative environment. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: * Primarily office-based with frequent interaction in clinical and community settings. * Frequent travel required for community events and activities, meetings, and conferences. * Ability to work in a fast-paced, high-pressure environment. * Limited ability for remote/telework due to nature of job requirements. This lists the major duties and requirements of this job position and is not all-inclusive. Applicants may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. This job description lists the major duties and requirements of this job position and is not all-inclusive. Applicants may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

Join the Leaders in Orthopedic & Sports Medicine Rehabilitation Clinic Director - Plymouth Physical Therapy Specialists Position Type: Full-Time Grow your career with the best in the field! Plymouth Physical Therapy Specialists (PPTS), Southeastern Michigan's premier private practice in sports medicine and orthopedic rehabilitation, is seeking an experienced and visionary Clinic Director to join and lead our exceptional team. As a Clinic Director, you will play a pivotal role in shaping clinical operations, mentoring staff, and driving excellence in patient care. We are looking for a dynamic leader who is passionate about rehabilitation, committed to professional development, and eager to make a lasting impact in the community. Why Join PPTS? For 31 years, we have been dedicated to providing unparalleled care to our Southeastern Michigan communities. As a practice, we emphasize continuing education, mentorship, and professional development, ensuring our therapists stay at the forefront of the field. What We Offer: Competitive Salary + Profit Sharing Program + Equity Full Benefits Package, including Paid Time Off and Floating Birthday Holiday Unlimited Continuing Education Support Licensure & Professional Membership Reimbursement Mentorship & Career Development, including leadership pathways for aspiring Clinical Directors Passion-driven Programs: If you have a passion for a specific program or specialty area, we will support you in designing and implementing it into our practice. Our Expertise: At PPTS, you'll be part of a highly skilled team, including: Orthopedic Clinical Specialists (OCS) Certified MDT Therapists GIFT Fellows in Applied Functional Science (FAFS) Certified Hand Therapists (CHT) Our collaborative, patient-centered approach empowers therapists to deliver outstanding results and maximize patient recovery. Be a Leader in the Field! Join Plymouth Physical Therapy Specialists and elevate your career in a supportive, growth-driven environment. The anticipated base salary range for this position is $85,000- $95,000+. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Qualifications * Licensed Physical Therapist with an advanced degree from a CAPTE-accredited Physical Therapy program. * Current Michigan Physical Therapist license in good standing, with active CPR certification. * Demonstrated leadership and management capability within a clinical or multidisciplinary healthcare setting. * Proficiency in technology and clinical systems, including Electronic Medical Records (EMR) platforms, database applications, and the Microsoft Office Suite. * Sales, marketing, and business development experience preferred; strong interpersonal and communication skills essential for patient engagement and clinic growth. Additional Information

Open Cities Health Center (OCHC) is a Federally Qualified Community Health Center in St. Paul, Minnesota's Rondo, Frogtown, and North End neighborhoods. It has been a respected neighborhood institution for more than 57 years and is committed to racial equity and improving the health of both its patients and community. OCHC provides primary medical, dental, mental health, vision, and chiropractic care out of its two locations. In 2023, its providers delivered 21,000 visits to 6,500 people. Most of OCHC's patients are from diverse racial, socio-economic, cultural, and linguistic groups. St. Paul and its sister Minneapolis, the "Twin Cities," are known for their many lakes, natural beauty, parks, trails, top restaurants, arts, cultural activities, and educational systems. The Twin Cities is the number one area in the country for biking and is consistently named the top area for parks. In 2023, five area restaurants were James Beard semi-finalists. About the Opportunity OCHC seeks an energetic, mission-minded dental hygienist to work on our team. Your work will be instrumental in improving the health of patients from various socio-economic, racial, language, and cultural communities. The dental hygienist works in a team with other OCHC specialties, including medical, mental health, community mental health, eye health, and chiropractic care. The dental hygienist must be licensed to practice in Minnesota and BLS certified. Both full and part-time candidates will be considered. OCHC offers a flexible working environment, competitive salary, and benefits package. Tax-free loan repayment through the National Health Service Corp is likely. If you want to improve your community by addressing health disparities, please apply at ************************ or contact Marilyn Campbell at *************************************. Why Join Us? * Competitive salary and benefits package. * Opportunity for professional growth and advancement. * Collaborative and supportive work environment. * Chance to make a difference in the lives of patients and the community. * Work-life balance and flexible scheduling options.

For over 30 years, Plymouth Physical Therapy Specialists has been dedicated to our patients, always putting their needs first. Our team, with a wide range of professional skills, is committed to providing outpatient care in orthopedics, sports injuries, joint replacement, industrial rehabilitation, pediatrics, and geriatrics. We are fully equipped to offer the latest, research-backed treatments for a maximized rehabilitation experience. Job Description The Office Management position is responsible for overseeing the administrative services of Plymouth Physical Therapy Specialist. * Manage scheduling, patient intake, and front desk workflow to ensure smooth operations * Oversee and support office coordinators and technicians in their duties * Train and mentor staff on company policies, procedures, and best practices * Monitor productivity and implement process improvements to enhance efficiency * Maintain accurate records, reports, and documentation for compliance and quality assurance * Coordinate communication between clinical staff, administrative staff, and management * Handle conflict resolution and promote a positive workplace culture * Assist with hiring, onboarding, and performance evaluations of administrative staff * Ensure adherence to HIPAA and other regulatory requirements * Support billing, insurance verification, and patient account management as needed * Organize staff meetings and contribute to strategic planning initiative Qualifications * Experience in a managerial or supervisory role within a healthcare or clinic setting preferred. * Strong leadership skills with a focus on staff development, motivation, and performance improvement. * Excellent communication skills, both verbal and written. * Ability to manage multiple tasks and priorities in a fast-paced environment. * Strong understanding of clinic operations, HIPAA compliance, and OSHA regulations. * Experience with tracking and analyzing key performance indicators (KPIs) and managing performance. * Proficiency in scheduling software, Microsoft Office Suite, and other relevant administrative tools. * Experience in coordinating training programs and team development initiatives. Additional Information

Dentists working at Open Cities may be eligible for loan repayment through the National Health Service Corp. * $5000.00 SIGN-ON BONUS* DUTIES PERFORMED: * Assists the Dental Director in developing guidelines for dental treatment and priorities for dental care at OCHC. * Examines, diagnoses, and establishes treatment plans for patients. * Provides dental treatments and/or refers patients to the appropriate agency or professional individual when indicated. * Provides emergency services to patients as needed. * Performs other clinical duties as assigned by the Dental Director. * Performs quality assurance audits and peer reviews as assigned. * Provides dental education to clinic clients in individual or group settings. * Maintains accurate and complete patient records within the EMR and closes out accounts according to clinic standards. * Provide direction to the assigned dental assistant and work closely with the assigned dental hygienist to provide effective team-based patient care. * Provides clinical supervision to Dental Therapist(s). * Shares on-call duties for the dental department. * Participates in staff and clinic meetings. MINIMUM QUALIFICATIONS: * Graduation from an accredited dental school with a D.D.S., D.M.D., or equivalent degree. * Current licensure to practice dentistry in Minnesota. * Ongoing BLS certification. * Strong communication skills (oral and written) and interactive personal relational skills. * Demonstrated ability to work with people from diverse backgrounds, cultures, and beliefs. DESIRED QUALIFICATIONS: * Experience working in an FQHC or with underserved patients. * Fluency in Somali, Spanish, or Hmong. * Residency training. * Experience and expertise in endodontics or pediatric dental care.

** OSR Physical Therapy is a local physical therapist-owned private practice, established in 2005 with five locations in Minnesota. We provide physical therapy, athletic training outreach to schools, sports clubs, and dance studios, and a variety of fitness and wellness services. It is our goal that all patients reach their optimal recovery at OSR. By applying exceptional customer service and clinical skills, our patients' rehabilitation experience will always be positive. We want our patients to think of OSR as a primary provider for their current and future health needs. Come join our caring team of professionals! **Job Description** At OSR Physical Therapy, we are always ready to speak with qualified Physical Therapy Assistants eager to join a team dedicated to providing our patients with the very best personalized care. + Physical Therapist Assistant with a strong drive to serve others, learn, and grow! Our ideal candidate shows strong emphasis on excellent patient care, quality, efficiency, and outcomes. + A self-starter who has a strong work ethic and is team-oriented in nature. + Excellent communication and people skills **Qualifications** + Graduate from a CAPTE-accredited Physical Therapy Assistant program + Current state of Minnesota license, CPR certification + 1+ years' experience preferred in an outpatient orthopedic clinic setting + Team player attitude and energetic with a focus on excellent customer service + Strong interpersonal skills + Caring nature, with a genuine interest in helping people + Excellent organizational and communication skills **Additional Information** The anticipated base pay range for this position is **$30.00-$35.00** . Pay is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. The Company's incentive compensation plan is subject to change. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan. + Competitive hourly pay + Multiple opportunities for professional development, specialization, and leadership + Employee Assistance Program (EAP) + Employee discount plans + Family-friendly work environment + Investment from a company that wants you to succeed and thrive We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at *****************

The Care Coordinator will support the clinic and physician care team by providing administrative and patient care services. This position is full time and will be Monday through Friday between the hours of 7:00am and 5:00pm, out of our Edina, Eden Prairie, Plymouth & Burnsville locations - for a Spine and Pain NP will travel between several locations with them. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. Essential Functions: * Provide communication and liaison between providers and patients * Build Physician schedule and maintain scheduling template * Schedule patient appointments, surgeries, and diagnostic tests. * Obtains referral and/or authorization requirements per insurance guidelines. * Provide follow up to patient inquiries, contacting provider as necessary * Process mail and correspondence * Coordinate the transmission and acquisition of patient records * Maintain Physician schedule, communicating changes appropriately * Additional functions may include: * Transcription or medical scribing * Assist in clinic with rooming, etc. * Assist physician with legal practice, etc. * Any and all other duties as assigned Education and Experience Requirements: * High school diploma/GED or equivalent * Administrative or medical office experience preferred * Medical terminology knowledge strongly preferred * Transcription experience, where applicable * Customer service experience Setting: Clinic Benefits & Compensation: * Actual starting pay will vary based on education, skills, and experience. * A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for a sign-on bonus. * We offer a comprehensive benefits package - to learn more click here. * Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement. * All employees, regardless of hours, are eligible for 401(k) Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more. Working Conditions: * Frequently lift up to 50 pounds independently and occasionally up to 100 pounds with assistance. * Requires the ability to stand, walk, bend, and move continuously throughout the shift. * Must be able to frequently perform physical activities such as pushing, pulling, and reaching. * Visual acuity to read electronic and paper documents. * Auditory ability to participate in phone or video calls clearly. * Manual dexterity to operate standard office equipment (e.g., computer, phone, printer). Essential Requirements: Ability to: * Comply with company policies, procedures, practices, and business ethics guidelines. * Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) * Demonstrate prompt and reliable attendance. * Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively. * Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions. Notes * Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing *****************. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission. * We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: *********************************************************************** * Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.

The Hand Therapist is responsible for delivering exceptional patient care while performing evaluations as well as developing and administering treatment plans in an outpatient hand therapy clinic effectively and efficiently. This is a full-time position, Monday-Friday, 8:00 AM to 4:30 PM. Schedule may be adjusted based on clinic needs & candidate availability. Role primarily supporting the North and Northwest Hand Therapy regions, with flexibility to assist other areas as needed based on patient volume and staffing needs. Primary location Maple Grove but subject to all TCO OT locations. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. Essential Functions: * Routinely evaluate and treat outpatient conditions in consultation with physician. Occasionally evaluate and treat outpatient conditions under direct access * Effectively choose and apply wide variety of therapeutic exercises, modalities, manual therapy, and other treatments in accordance with Minnesota State Practice Act or the state in which you practice * Apply lawful and ethical use of therapy services in daily treatments * Document patient care services according to regulatory and department guidelines * Direct supervision of an Occupational Therapist Assistant (COTA) may be required * Collaborate with physicians, managers and staff across the organization * Ability to work in a fast-paced outpatient orthopedic setting * Ability to work a flexible schedule based on clinic needs including but not limited to variable shifts, multiple clinic locations, etc. * Maintain safe environment for self, staff and patients * Participate in continuing education routinely in order to maintain state license * Routinely participate and share knowledge obtained from continuing education courses with staff and the community at the direction of the department or organization * Occasionally participate in community functions relating to TCO outreach events throughout the year. * Any and all other duties as assigned Education and Experience Requirements: * Graduate from an accredited Occupational Therapy program; Bachelor's Degree required, Master's or Doctorate Degree preferred * Active Minnesota (or state in which you practice) state license in Occupational Therapy * NBCOT Certification * Certified Hand Therapist preferred * Minimum of 3 years of clinical experience preferred, with Certified Hand Therapist (CHT) strongly encouraged. Benefits & Compensation: * Actual starting pay will vary based on education, skills, and experience. * We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here. Essential Requirements: Ability to: * Comply with company policies, procedures, practices and business ethics guidelines. * Complete job required training. * Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) * Demonstrate prompt and reliable attendance * Work in the clinic, office or surgery center during business hours * Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required * Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines * Communicate and interact in a respectful and professional manner * Prioritize workload while being flexible to meet the expectations of the daily operations * Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions * Understand and execute a variety of instructions * Effectively operate equipment and communicate on and operate the phone system * Work independently with minimal supervision * Travel to other work locations, if required Performance Expectations - TCO's Core Values: * Integrity - Do the right thing and take responsibility for what you do and say * Service - Consistently contribute to deliver an exceptional experience * Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations * Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness * Teamwork - Be a part of the whole; support each other positively Environmental Conditions: * Clinic/office/surgery center setting Notes: * Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. * We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: *************************************** * This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.

Employee Status : Regular Hours Per Pay Period: 80 FTE: 1.0 Shift: Days Shift Length: 8 hours Weekend Coverage: Per unit need Open Cities Health Center is a nonprofit community health center that has been serving thousands of people since 1967. We are also a federally qualified health center (FQHC) which means we receive a federal grant to see low-income, uninsured and underinsured patients. Job Duties: * Provide oral health instruction and disease prevention education. This should include nutritional counseling and dietary analysis. * Take diagnostic radiographic images * Mechanical polishing of restorations * Application of topical, preventive, and prophylactic agents. Including, but not limited to, fluoride varnishes and pit and fissure sealants * Pulp vitality testing of teeth requiring further diagnosis * The application of desensitizing medication or resin * Fabrication of athletic mouth-guards * Placement of temporary restorations * Fabrication of soft occlusal guards * Tissue conditioning and soft reline as required by a patient. * Atraumatic restorative therapy * Dressing changes following dental therapy * Tooth re-implantation following luxation * Administration of local anesthetic and nitrous oxide * Dental Therapist Indirect Supervision: * Emergency palliative treatment of dental pain * Placement and removal of space maintainers * Preparation of cavities, caries and recurrent caries removal in both permanent and primary teeth * Restoration of both primary and permanent teeth * Cementation and placement of provisional crowns * Preparation, placement and cementation of preformed crowns * Pulpotomies on primary teeth * Indirect and direct pulp capping on both primary and permanent teeth * Stabilization and splinting of teeth which have been re-implanted * Extractions of primary teeth * Suture removal * Brush Biopsies * Repair of defective prosthetic devices * Re-cementation of permanent crowns * Advanced Dental Therapist: * All of the above duties listed under general supervision. * Nonsurgical extractions of periodontally diseased permanent teeth with tooth mobility of +3 to +4 * Oral Evaluation and assessment of dental disease and the formulation of an individualized treatment plan; as authorized by the collaborating dentist. KNOWLEDGE, SKILLS, AND ABILITIES * Knowledge and desire to work within a dental public health model of service delivery. * Knowledge and ability to understand and follow through on dental treatment plans. Ability to collaborate with dentist to find appropriate treatment plan for a patient. * Good communication skills, including the ability to constructively educate patients on oral health and motivate follow through of needed treatment. * Ability to work within Minnesota Statues and the Minnesota Dental Practice Act. QUALIFICATIONS: * Dental Therapy degree from an accredited Dental Therapy Program * Licensed to practice Dental Therapy in the State of Minnesota Diversity creates a healthier atmosphere: Open Cities Health Center is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

The Sterile Processing (SPD) Technician is responsible for the decontamination and processing of surgical instruments and equipment. This is a part-time, .8 FTE, role working Monday through Friday, varying start and end times out of our Two Twelve Surgery Center. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. Essential Functions: * Demonstrates knowledge of processes, procedures, quality assurance, chemicals and medical instruments sufficient to be able to decontaminate, assemble, wrap, and sterilize equipment, supplies, and instruments. * Demonstrates knowledge of equipment function sufficient to be able to determine operational adequacy and to distinguish between operator error and equipment * Demonstrates basic computer and problem-solving skills * Demonstrates knowledge of applicable sanitary, infection control and safety standards sufficient to be able to perform all assignments within the safety parameters. * Independently follows all cleaning checklists thoroughly and * Initiates cleaning and restocking of all work areas and ordering supplies as * Floats readily between all areas of decontamination and sterile processing, providing help as needed. * Maintains communication with operating room * Applies principles of aseptic technique, standard and transmission * Assists in the procurement and maintenance of department * Maintain a clean and safe * Maintains knowledge of all applicable regulatory standards, including but not limited to AAMI and ANSI standards. * Collaborates with other disciplines to maximize patient outcomes and ensure a smooth flow of the surgical experience. * Accountable for reporting occurrences through the center's established reporting process related to employee and/or patient/visitor events. * Accountable for maintaining and storing appropriate records for sterilizer, sterrad and all maintenance reports. * Demonstrates ability to pay attention to detail and strives to perform all tasks accurately. * Fosters the developmental and educational process of self, colleagues, orientees and students (includes functioning as a preceptor). * Participates in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements. * Assists in managing controllable costs by the proper, non-wasteful use of surgery center * Any and all other duties as Education and Experience Requirements: * High School diploma/GED or * Sterile Processing Tech certification required or obtained with in 18 months of hire date. * BLS Preferred. * Instrument processing/Sterile processing experience Benefits & Compensation: * Actual starting pay will vary based on education, skills, and experience. * We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here. Essential Requirements: Ability to: * Comply with company policies, procedures, practices and business ethics * Complete job required * Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) * Demonstrate prompt and reliable attendance * Work in the clinic, office or surgery center during business hours * Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required * Frequent lifting and/or moving up to 25 pounds with occasional lifting and moving of a maximum of 50 pounds may be required * Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines * Maintain flexibility to rotate shifts an adjust hours when needed. * Communicate and interact in a respectful and professional manner * Prioritize workload while being flexible to meet the expectations of the daily operations * Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions * Understand and execute a variety of instructions * Effectively operate equipment and communicate on and operate the phone system * Work independently with minimal supervision * Travel to other work locations, if required Performance Expectations - i-Health's Core Values: * Integrity - Do the right thing and take responsibility for what you do and say * Service - Consistently contribute to deliver an exceptional experience * Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations * Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness * Teamwork - Be a part of the whole; support each other positively Environmental Conditions: * Surgery center setting Notes: * Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. * We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: *************************************** * This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.

Provide Athletic Training services to student-athletes at colleges, high schools as well as support at sporting events. This person functions as a member of the Twin Cities Orthopedics Outreach Program. This is a part-time position, FTE .75, working afternoons, evenings, and weekends. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health).Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. Essential Functions: * Serve as a Certified Athletic Trainer at various colleges, high schools and events * Responsible for the assessment, treatment, prevention and rehabilitation of acute, chronic, and emergency injuries and illnesses * Provide primary athletic training medical coverage to one or more sports including practice, events, and travel. * Refer student-athletes to team physicians and/or specialists as needed * Provide medical treatment and rehabilitation per direction of physician, medical specialists, and/or Head Athletic Trainer * Maintains records and prepare administrative reports as required by the Head Athletic Trainer, University, MIAC, OSHA, etc * Provide education and work direction to athletic training interns as assigned * Function cooperatively with all other staff, coaches, and department personnel * Comply with all rules and regulations of the school, MSHSL, MIAC, and NCAA * Effective injury documentation and communication to appropriate staff members * Participate in community functions relating to TCO outreach events throughout the year. * Any and all other duties as assigned Education and Experience Requirements: * Bachelor's degree in Athletic Training * Certification as an Athletic Trainer by the Board of Certification (BOC). * Member of the National Athletic Trainers Association. * Licensed in the State of Minnesota as Athletic Trainer or eligible for licensure. * Current Emergency Cardiac Care (CPR/AED Certified) Benefits & Compensation: * Actual starting pay will vary based on education, skills, and experience. * We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here. Essential Requirements: Ability to: * Comply with company policies, procedures, practices and business ethics guidelines. * Complete job required training. * Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) * Demonstrate prompt and reliable attendance * Work during business hours as required by the Outreach Program, including evenings and weekends * Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required * Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines * Communicate and interact in a respectful and professional manner * Prioritize workload while being flexible to meet the expectations of the daily operations * Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions * Understand and execute a variety of instructions * Effectively operate equipment and communicate on and operate the phone system * Work independently with minimal supervision * Travel to other work locations, if required Performance Expectations - i-Health's Core Values: * Integrity - Do the right thing and take responsibility for what you do and say * Service - Consistently contribute to deliver an exceptional experience * Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations * Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness * Teamwork - Be a part of the whole; support each other positively Environmental Conditions: * Sports setting, including indoor and outdoor activities Notes * Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. * We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: *************************************** * This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.

Community Health Programs Coordinator We are seeking a Community Health Programs Coordinator to lead and support two key public health initiatives: an Overdose Prevention/MOUD (Medication for Opioid Use Disorder) program and a Cardiovascular Health Innovation program. This role oversees grant requirements, manages program activities, and supports community health workers in delivering high-quality, culturally responsive services. The ideal candidate will have a strong commitment to harm-reduction principles, community engagement, and reducing stigma related to substance use, as well as a passion for improving cardiovascular health outcomes. This position works collaboratively with clinical, administrative, and community partners to ensure effective program implementation and sustainable impact. Responsibilities Program & Grant Coordination Oversee day-to-day activities of the Overdose Prevention/MOUD and Cardiovascular Health Innovation programs. Ensure all grant requirements are met, including timely and accurate data collection, reporting, and documentation. Track program budgets and monitor expenditures. Support program planning, implementation, and continuous quality improvement. Community Engagement & Outreach Conduct outreach and community education to support harm reduction, cardiovascular health awareness, and health equity. Build and maintain partnerships with community-based organizations, healthcare providers, and public health agencies. Represent the programs at community events, meetings, and coalition activities. Staff & Team Support Provide direction and support to Community Health Workers in completing program activities and meeting program goals. Support a collaborative, trauma-informed, and culturally responsive team environment. Training, Education & Advocacy Promote harm reduction approaches and contribute to reducing stigma associated with substance use disorders Page Break Assist with the development of educational materials and community-facing resources. Participate in training efforts for staff, partners, and community members as needed. Administrative & Clinical Collaboration Work closely with clinical and administrative staff to coordinate services and integrate program activities into broader organizational workflows. Maintain detailed records, client data, and program files in accordance with grant and organizational standards. Required Skills & Qualifications Knowledge of harm reduction principles and commitment to reducing stigma around substance use. Understanding of cardiovascular health, chronic disease prevention, or related public health concepts. Strong communication and interpersonal skills, with the ability to work effectively with diverse communities. Experience with grant reporting, data tracking, or program coordination. Ability to track budgets and organize program activities. Comfortable performing outreach and engaging with populations affected by substance use and health disparities. Ability to work collaboratively across clinical, administrative, and community settings. Preferred Qualifications Master of Public Health (MPH) or related graduate degree strongly preferred. Two years of experience in grant management, outreach, harm reduction, public health programming, or program development. Experience supervising or supporting community health workers or similar positions. Experience working with individuals from diverse socio-economic, racial, ethnic, and cultural backgrounds. We Encourage You to ApplyPage Break We value experience and recognize that skills can be gained in many ways. If your experience closely aligns with the responsibilities of this position-even if you do not meet every listed qualification-we strongly encourage you to apply.

JOB TITLE: HUMAN RESOURCES GENERALIST JOB CLASS: EXEMPT We are looking for a (Human Resources) HR Generalist to join our team and implement various human resources programs. This HR Generalist will have a broad knowledge of human resources functions, from hiring to onboarding and payroll experience. If you have a passion for HR, are familiar with labor law and look to kickstart your career in the field, this is the place to be. Your role as an HR Generalist will be far from one-dimensional. You'll undertake a wide range of HR tasks, like administering employee benefits and leaves and crafting HR policies. You will use Human Resources Information Systems to ensure all employee records are up-to-date and confidential. You'll act as the main point of contact for employees' queries on HR-related topics. The goal is to ensure the HR department's operations will be running smoothly and effectively to deliver maximum value to the organization as a whole. Responsibilities * ADP/Workforce Now payroll * Assist in talent acquisition and recruitment processes. * Conducts orientation for new hires. * Conduct employee onboarding and offboarding. * Provide support to employees in various HR-related topics such as leaves and resolve any issues that may arise. * Credentialing experience preferred in medical field. * Reporting and analyze data with useful HR metrics, like time to hire and employee turnover rates. * Write and place job announcements and advertisements in appropriate sources. * Maintain employee files and records in electronic and paper form. * Ensure compliance with labor regulations. * Experience with working with Collective Bargaining, (Union). Skills * Proven experience as an HR Generalist * Understanding of general human resources policies and procedures * Good knowledge of employment/labor laws * Outstanding knowledge of MS Office; HRIS * Excellent communication and people skills * Aptitude in problem-solving * Desire to work as a team with a results driven approach * Ability to work with people of various economic, social, racial, and ethnic backgrounds, and deal tactfully with personnel and the general public. * Skill in advising/educating managers on best HR practices including employee training, motivation, development, discipline/termination. * Building relationship. * Higher Education background training. MINIMUM QUALIFICATIONS: * Associate degree in human resources management or human resources development - B.S. preferred. * 3 years experience in general office management, medical office, or non-profit preferred.

The Orthopedic Sports Dietitian integrates the clinical aspects of dietetics, performance fueling, tactical athletics, weight management, corporate and community wellness to provide empowered nutritional care, programming and education to the Twin Cities Orthopedics community and partners. This dietetic role will be centered in the Twin Cities (east/south metro) at a Training HAUS | TCO clinic for dietetic patient care and act as a member of the University of St. Thomas Nutrition Staff to provide part-time nutrition services to student-athletes at University of St. Thomas. This is a full-time position scheduled Monday - Friday with some weekend & evening events. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. Essential Functions: * Implement and conduct individual, small and large group nutrition and wellness programs related to activity and sports performance, weight management, medical nutrition therapy, disordered eating and general health initiatives * Provide public health education events in an adaptable outreach setting with interdepartmental collaborative functionality * Provide individual therapeutic outpatient nutrition counseling and biometric screening in an orthopedic setting to support patient performance, health, activity and wellness goals * Collaborate with internal and external parties to develop and implement solutions for nutrition consultation and education needs * Introduce self and programs throughout the organization; develop meaningful relationships at multiple clinic sites * Developing, evaluating, revising, and organizing educational materials, classes and teaching materials. Able to utilize electronic and audiovisual systems for education purposes appropriately. * Foster community relationships relating to nutrition services with partners who share the organization's core values; remain active in community projects and outreach initiatives. * Participate in strategy development and implementation of nutrition-based weight management, digestive health and/or performance nutrition programs * Provide marketing and discussion of nutrition programs to providers internally and externally * Communicate regularly (multiple times per month) with MDs/physical therapy managers and interdisciplinary team to best implement high quality, collaborative nutrition programs * Possess an authentic desire to make a difference in the lives of our clients and community * Ensure goals and strategies of TCO are implemented in the growth and development of nutrition services * Practice within the scope of MN State rules/regulations * Monitor payments, attendance, and accountability reports for programs * Work within set budgets for equipment/supply purchasing * Maintain safe environment for patients and staff * Participate in community functions relating to outreach events throughout the year * Any and all other duties as assigned Education and Experience Requirements: * Bachelor's degree from institution credentialed by Accreditation Council for Education in Nutrition and Dietetics and (ACEND) required * Completed ACEND accredited supervised practice program * Attained and upheld Registered Dietitian (RD, RDN) credentials through Commission on Dietetic Registration. Minnesota dietetic licensure (LD, LDN) within 1 month of hire date. * Certifications relevant to degree (Master's/PhD, CDR board certifications preferred) * 2+ years of sports nutrition in athletic and/or tactical organization required as a registered dietitian; additional clinical, corporate wellness, digestive health, weight management and/or behavioral health experience preferred. Benefits & Compensation: * Actual starting pay will be $60K - $68K and vary based on education, skills, and experience, with additional quarterly bonus earning potential. * We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here. Essential Requirements: Ability to: * Convey dietetic profession with confidence and positivity in interdepartmental collaborative settings * Competency in public speaking in outreach setting with positive outcomes * Comply with company policies, procedures, practices and business ethics guidelines. * Apply dietetic care and body composition assessment according to evidence-based patient centered scope of practice guidelines. * Complete job required training. * Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) * Demonstrate prompt and reliable attendance * Work in the clinic during business hours, and extended/ hours for events and programs * Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required * Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines * Communicate and interact in a respectful and professional manner * Prioritize workload while being flexible to meet the expectations of the daily operations * Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions * Understand and execute a variety of instructions * Effectively operate equipment and communicate on and operate the phone system * Work independently with minimal supervision * Travel to other work locations, if required Performance Expectations - i-Health's Core Values: * Integrity - Do the right thing and take responsibility for what you do and say * Service - Consistently contribute to deliver an exceptional experience * Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations * Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness * Teamwork - Be a part of the whole; support each other positively Environmental Conditions: * Community outreach and clinic settings, adaptable scheduling. Notes: * Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. * This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.

Our Patient Experience Representatives are the first and last person our patients come in contact with and are responsible for each patient's experience while they are with us in the clinic. You will ensure the patient gets checked in and has the paperwork required for their visit and update the patient's information to ensure accuracy. You will verify the patient's insurance information and update in a timely manner if necessary. You will work with in a team of Patient Experience Representatives to ensure our patients receive excellent customer service and the care they deserve. JOB RESPONSIBILITIES: Greets patients and others in person Check patients in EMR and verify insurance and personal profile information Confirm and update demographic information Responsible for taking co-pays, sliding fee payments, etc. and provide receipts to patients. Post co-pays to the system daily as directed Print billing tickets & visit labels Answer incoming calls Schedules appointment Demonstrates good communication skills/both written & verbal Maintain orderly appearance of reception and front desk areas Performs clerical duties as assigned by Front Desk Manager or Front Desk Lead Attends meetings as required Ensure all patient records are current and updated in a timely manner Adhere to all HIPPA compliance standards Coordinate translators for patients Tasks and relays information to the appropriate people Escalate issues to management Sets up patients for the Sliding Fee Sets up patients with a payment plan Responds to patient billing questions Directs patients to MNSure navigator when applicable Intakes new patients Train new staff on processes as instructed All other duties, assignments and projects as assigned KNOWLEDGE, SKILLS and ABILITIES: BI-LINGUAL SPANISH SPEAKING PREFERRED Familiar with Medical Terminology. Confidentiality in accordance with HIPAA guidelines and regulations. Medical billing and/or collection experience beneficial Strong attention to detail, flexible and adaptable with strong collaboration and teamwork skills Computer Skills: Proficiency in Microsoft Office Word, Excel, PowerPoint, and Outlook required. QUALIFICATIONS: High School Graduate or equivalent Advanced degree a plus 3+ years in Patient Registration or equal applicable field experience. Medical Terminology, Medical Billing, or related certificate preferred. Ability to work with people of diverse backgrounds and cultures Ability to demonstrate effective, culturally sensitive communication skills and effectively communicate verbally and in writing with a variety of people

The Clinical Care Coordinator performs a variety of patient care and administrative responsibilities to support patients and providers. This is a full-time position in Rheumatology between the hours of 7:30am and 5pm, Monday - Friday out of our Eagan, Woodbury & Stillwater clinics. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. Essential Functions: * Prepare, stock, and clean exam room. * Prepare for clinic and surgeries, ensuring pertinent information is available in the chart for the physician prior to entering the patients' room (i.e., MRI, CT, EMG and lab reports). * Measure vital signs, including weight, blood pressure, pulse temperature, and document all information in patient's chart. * Room patients. Verify patient information by interviewing patient, recording medical history, confirming purpose of visit and updating chart history. * Maintain an efficient, organized clinical flow. * Gather and verify pertinent patient information, compile patient medical data * Assist with documentation of patient data into electronic health records system * Prep for injections, change dressings, apply durable medical equipment, and remove sutures/staples under provider direction * Ensure all related reports, labs and information is filed and available in patients' medical records prior to their appointment. * Perform lab draws/prepare and label labs, perform venipunctures and finger sticks. * Maintain all logs and required checks (i.e., refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.). * Provide direct assistance to physician with medical procedures such as ultrasounds, injections, PRP, MRI's and other procedures as necessary. * Administer biologic and other medications. * Submit medication refill requests, help with prior authorizations and appeals. * Triage phone calls, review results management, enter and create patent lab orders, process specimens and prepare for shipment daily * Assist with patient transfers * Ensure coding requirements are followed during entry of patient information * Act as a prescribing delegate to enter medical orders (i.e. medications, laboratory services, imaging studies and other auxiliary services into the computerized provider order entry (CPOE) into patient electronic records under the direct supervision of the provider * Manage the clinic schedules and communicate any scheduling issues with Lead or Supervisor in a timely manner * Schedule patient appointments, surgeries, MRI's, bone scans, EMG's, consults and any other tests ordered by the provider * Manage the physician's schedule, including surgeries, clinics, meetings and any other pertinent items. Inform the appropriate staff with any changes to the physician's schedule * Provide efficient, effective liaison between the physician and patients, hospitals, therapist, QRC's, attorneys, insurance companies, employers, and other staff members * Contact insurance companies and worker's compensation officials for authorizations for scheduled tests; provide accurate information to the prior authorization team * Inform "on call" surgeon of any inpatient cases that will require rounding during the weekend. * Triage phone calls from emergency/urgent patients * Relay, screen, and appropriately reply to all patient calls. Document all phone messages in the patient's electronic chart * Coordinate ordering supplies and/or equipment for surgeries and/or clinics (i.e. prosthesis for surgery, lab coats for clinics). * Able to support multiple specialties * Any and all other duties as assigned Education and Experience Requirements: * High School Diploma/GED is required. * Certified Medical Assistant (CMA) certification, Licensed Practical Nurse (LPN), Athletic Trainer (ATC) or equivalent. * Medical Assistant Certification from an accredited school preferred. * 1-3 years' experience in a medical clinic setting or equivalent. * Phlebotomy experience preferred or willingness to become proficient. * Demonstrated ability or experience in patient flow management, medical assisting, and confidential management of patient health information. * Ability to multi-task to provide services to patients in a warm, professional manner. Benefits & Compensation: * Actual starting pay will vary based on education, skills, and experience. * We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here. Essential Requirements: Ability to: * Comply with company policies, procedures, practices and business ethics guidelines. * Complete job required training. * Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) * Demonstrate prompt and reliable attendance * Work in the clinic during business hours * Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required * Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines * Communicate and interact in a respectful and professional manner * Prioritize workload while being flexible to meet the expectations of the daily operations * Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions * Understand and execute a variety of instructions * Effectively operate equipment and communicate on and operate the phone system * Work independently with minimal supervision * Travel to other work locations, if required Performance Expectations - i-Health's Core Values: * Integrity - Do the right thing and take responsibility for what you do and say * Service - Consistently contribute to deliver an exceptional experience * Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations * Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness * Teamwork - Be a part of the whole; support each other positively Environmental Conditions: * Clinic setting Notes: * Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. * We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: *************************************** * This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.