Surgery Scheduler jobs at Twin Cities Orthopedics

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Surgery Scheduler - OncologyCost Center:301351205 Mfld-OncologyScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; 8:00 am - 5:00 pm (United States of America) Job Description: JOB SUMMARY The Surgery Scheduler works with department surgeons and their staff to coordinate surgery scheduling. This individual provides information about cases to clinical staff so they can be properly prepared prior to surgery. The Surgery Scheduler utilizes skills to ensure hospital inpatient, outpatient, and ambulatory surgeries are scheduled and coordinated accordingly. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Graduate of a Medical Assistant, Health Unit Coordinator or similar Program. Successful completion of Medical terminology course. EXPERIENCE Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency. Preferred/Optional: Two years medical appointing experience. Knowledge of surgical procedures and insurance and billing processes. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments. MN Eye Consultants is currently hiring for a full-time Surgery Scheduler within our Patient Access department. This position is hybrid based at our Bloomington clinic. Summary: The Surgery Scheduler is part of our scheduling call center and takes inbound calls from patients and customers. This position is responsible for the scheduling and registration of all clinic and surgery appointments, providing a positive impression of Minnesota Eye Consultants (MEC) and being knowledgeable in complex scheduling scenarios and insurance plans. This includes answering calls quickly, entering demographic information, scheduling appointments, and providing appointment instructions to patients. Starting pay is $22.00-23.00/hour. Essential Duties and Responsibilities: Schedule surgical patients as assigned by management in a clinic setting. Monitor voicemails closely to ensure patient's phone calls are answered in a timely manner. Obtain accurate patient demographics, including insurance information. Complete patient registration via phone at the time of scheduling. Coordinate referrals for surgery by obtaining approval from providers and scheduling surgery and all post-operative appointments. Maintain patient portal questions regarding scheduling and registration and contact patients back to schedule their requested appointments. Receive and complete all tasks sent through the Electronic Health Records. Monitor Vital Interactions reminder calls and coordinate recalls. Complete RDR forms. Arrange co-surgeries and complex surgeries and procedures with external medical facilities. Maintain surgery cancellation list. Schedule interpreter services for clinic and surgery patients. Other duties as assigned. Job Qualifications: High School Diploma/GED 1-2 years customer service experience, preferably within a call center environment Healthcare experience preferred Ophthalmology experience and/or surgery scheduling experience is a plus Benefits: Health Insurance (medical, dental, vision, HSA) Paid Time Off (PTO) Holiday Pay 401K Retirement Savings Plan Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance Employee Assistance Program Employee Discounts About Us: At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK - laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients. MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to ******************* Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth. At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values. We are seeking a highly organized and detail-oriented Colon & Rectal Scheduler to join our team. In this role, you will provide exceptional customer service to patients while scheduling office visits, procedures, and surgeries. You will play a key role in creating a positive patient experience and supporting the overall success of our practice. Hourly Range: $20.00 - $23.00, based on years of relevant experience. Responsibilities: Schedule Colon & Rectal clinic visits, procedures, and surgeries for Colon & Rectal Surgery physicians Obtain prior-authorizations from insurance companies for pending surgeries Maintain the Colon & Rectal registry and patient follow-up systems Contact patients to confirm outpatient procedure appointments for assigned providers Communicate with patients and outpatient facility contacts Answer incoming phone calls and follow up on voicemail messages Complete prep instructions, prepare mailings, and send prep materials as requested Provide back up support to Front Desk and Scheduling Departments as needed Comply with policies and procedures to maintain a safe work environment and adhere to OSHA standards Performs other related duties as assigned Requirement & Skills: High school diploma or equivalent Minimum of 1-2 years of medical appointment scheduling experience (surgery scheduling preferred) Experience with insurance processes, including prior authorizations preferred Excellent oral and written communication skills Strong attention to details, critical thinking, and problem-solving abilities Demonstrated initiative, organization, and sound judgement Voyage Healthcare offers a comprehensive benefits package including: Supportive, collaborative, and welcoming work environment where your contributions are valued Paid Time Off (PTO) Paid Holidays + Birthday Floating Holiday Medical, Dental & Vision Insurance Long Term Disability Insurance (LTD) Short-Term Disability Insurance (STD) Company Paid Life Insurance Retirement Benefits with 401(k) Match Education Assistance Employee Assistance Program (EAP) Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA

Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth. At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values. We are seeking a highly organized and detail-oriented Colon & Rectal Scheduler to join our team. As a Scheduler, you will be responsible for providing exceptional customer service to patients, scheduling office visits, procedures, and surgeries. You will play a critical role in the patient experience and contribute to the overall success of our practice. The hourly range for this position is $20.00 - $23.00. Pay is based on years of relevant experience. This position is Monday - Friday between the hours of 8:00 a.m. - 5:00 p.m. No evenings or weekends! Responsibilities: Responsible for scheduling Colon & Rectal clinic visits, procedures, and surgeries for Colon & Rectal Surgery physicians Obtains prior-authorization from insurance companies for pending surgeries Maintain the Colon & Rectal registry and patient follow-up systems Contacts patients to confirm outpatient procedure appointments for assigned providers Communicate with patients as well as out-patient facility contacts Answer incoming phone calls and follows up on voicemail messages Completes prep instructions, address envelopes and mails prep as requested Provide back up support to Front Desk and Scheduling Departments as needed Complies with procedures and policies to ensure a safe work environment and compliance with OSHA standards Performs other related duties as assigned Requirement & Skills: High school diploma or equivalent Minimum of 1-2 years experience in medical appointment scheduling (surgery scheduling preferred) Experience with insurances preferred including prior authorizations Excellent oral and written communication skills Strong attention to detail, critical thinking, and problem-solving skills Ability to show initiative, organization, and judgement Voyage Healthcare offers the following benefits: Supportive, collaborative, and welcoming work environment where your contributions are valued Paid Time Off (PTO) Paid Holidays + Birthday Floating Holiday Medical, Dental & Vision Insurance Long Term Disability Insurance (LTD) Short-Term Disability Insurance (STD) Company Paid Life Insurance Retirement Benefits with 401(k) Match Education Assistance Employee Assistance Program (EAP) Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and team members * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned Required: * High school diploma, or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * One (1) year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.

The Appointment Scheduler serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Family Health Center customer service standards. The Appointment Scheduler assesses needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer's needs and Clinic policy. ESSENTIAL JOB FUNCTIONS Operates computer and phone system to appropriately and accurately schedule, change, cancel, coordinate, and confirm appointments including ancillary tests and procedures for patients and customers. Screens all incoming phone calls to the department and accurate transfers to internal departments. Completes and routinely verifies accuracy of patient registration and guarantor account. Verifies patients' insurance and communicates with Managed Care Coordinator to complete changes. Schedules and instructs patients on preparations for tests and procedures. Sends letters with appropriate forms, questionnaires, and instructions to patients to educate or receive feedback about their appointment and or procedures. Receives, processes, and files letters and forms from patients and referral sources. Maintains and updates provider schedules. Operates a fax machine, photocopier and/or printer effectively to communicate patient information. Regular attendance is required to carry out the essential functions of the position. Reviews and meets ongoing competency requirements of the role to maintain the skills, knowledge and abilities to perform, within scope, role specific functions. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: High School diploma or equivalent. EXPERIENCE Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: Basic Life Support (BLS) certification awarded within 90 days of hire. Equal Employment Opportunity This position is full time; Monday-Friday; 7-5 (variable hours) 8 hours per day

Work Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Pay: UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin where you'll be the gateway to remarkable healthcare by providing excellent phone-based customer service! We are seeking Patient Scheduling Specialists to: • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. • Make outgoing phone calls to patients to schedule their appointments. • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. Education: Minimum - High school diploma or equivalent. Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field. Work Experience: Minimum - One (1) year of previous experience working in an office or customer service environment. Preferred - Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting. Our commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others. Job Description UW Hospital and Clinics benefits

RAYUS now offers DailyPay! Work today, get paid today! is $18.00-$22.31 based on direct and relevant experience. RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday 8:45am-5:15pm, with rotating shifts every 9th weekend and 1 holiday every 2 years. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

The Appointment Scheduler serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Family Health Center customer service standards. The Appointment Scheduler assesses needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer's needs and Clinic policy. ESSENTIAL JOB FUNCTIONS Operates computer and phone system to appropriately and accurately schedule, change, cancel, coordinate, and confirm appointments including ancillary tests and procedures for patients and customers. Screens all incoming phone calls to the department and accurate transfers to internal departments. Completes and routinely verifies accuracy of patient registration and guarantor account. Verifies patients' insurance and communicates with Managed Care Coordinator to complete changes. Schedules and instructs patients on preparations for tests and procedures. Sends letters with appropriate forms, questionnaires, and instructions to patients to educate or receive feedback about their appointment and or procedures. Receives, processes, and files letters and forms from patients and referral sources. Maintains and updates provider schedules. Operates a fax machine, photocopier and/or printer effectively to communicate patient information. Regular attendance is required to carry out the essential functions of the position. Reviews and meets ongoing competency requirements of the role to maintain the skills, knowledge and abilities to perform, within scope, role specific functions. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: High School diploma or equivalent. EXPERIENCE Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: Basic Life Support (BLS) certification within 90 days of hire. Equal Employment Opportunity

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday from 1:30pm-10:00pm; includes 3-4 weekends per year (day shift). ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Scheduling Specialist to join our team. As a Float Scheduling Specialist, you are responsible for providing services to patients and referring professionals by answering phones, managing faxes, and scheduling appointments. This is a full-time position Monday-Friday working all shifts between the hours of 6:30am-10:30pm and traveling to seven centers in our Milwaukee market. Includes 3-4 weekend shifts per year Saturday and/or Sunday from 7:30am - 4:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part-time position working every other weekend, Saturday and Sunday from 9:00am-5:30pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Pay Range $19.09 - $28.86 The Scheduling Specialist serves as the face of their clinic for clients and their families and supports the clinical team by flexibly serving multiple functions at the clinic. They are responsible for timely and accurate scheduling changes for their staff and clients, coordinating start of service for clients while serving as general facilities support. Essential Functions: * Scheduling: Permanent schedules and scheduling variances. Family guidance. BCBA/Senior meetings. Senior Training meetings. PTO, QTPs, support services, etc. * Accurately records client and staff cancelations, reschedules, and other scheduled time off to ensure clients receive their prescribed treatment hours. * Timely execution of scheduling communication/task needs that takes place at the center. * Implementing best practices for scheduling, including timely delivery. * Meeting or exceeding treatment delivery goals (KPIs) as it relates to provider & client utilization, including make up time. * Coordinating appropriate use of admin time. * Scheduling trainings, i.e. safetycare, Relias, compliance, etc. * Onboarding new clients in partnership with Intake, from meet and greet to first day of ABA. * Support additional in-market centers with scheduling operations as needed. * Greet all clients and families as they arrive to our clinics * Answer phones and respond to or forward requests and/or information. * Facilitates timely and accurate flow of communication between the clinic and Caravel corporate support functions. * New hire day one welcome & center orientation as needed. * Facilitating daily operations, cleanliness, team building, logistics, supply management and organization of center. Travel Required: Minimal Travel Physical Demands: This is largely a sedentary role, with frequent sitting and computer keyboarding required. Employee will be required to sit, talk, hear, type and write. Occasional bending, squatting, stooping, and lifting (up to 35 pounds) is required. Specific vision abilities required by this job include near, far, and field of vision. Speech must be spoken in a manner easily understood by others. This position requires regular and punctual employee presence. Qualifications: Education: * Must be a high school graduate/GED equivalent. Experience: * At least one-year comparable experience working with clients and/or families in a medical or therapeutic setting including providing administrative or customer service-related experience preferred. Skills and Competencies: * Strong organizational skills, with the ability to multi-task and meet deadlines. * Strong attention to detail. * Experience working with multi-line phone systems and office machines (copiers, postage machines, fax machine, etc.). * Displays professionalism and represents organization in a professional manner. * Excellent verbal and written communication skills, with a pleasant, professional, and helpful demeanor and voice. * Demonstrates initiative, with the ability to manage self and workload. * Knowledge of HIPAA privacy and security rules and regulations. * Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.

RAYUS now offers DailyPay! Work today, get paid today! is $18.00-$22.31 based on direct and relevant experience. RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday 8:45am-5:15pm, with rotating shifts every 9th weekend and 1 holiday every 2 years. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and team members * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned Required: * High school diploma, or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * One (1) year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period. #LI-SR1

The Scheduling Specialist serves as the face of their clinic for clients and their families and supports the clinical team by flexibly serving multiple functions at the clinic. They are responsible for timely and accurate scheduling changes for their staff and clients, coordinating start of service for clients while serving as general facilities support. Essential Functions: * Scheduling: Permanent schedules and scheduling variances. Family guidance. BCBA/Senior meetings. Senior Training meetings. PTO, QTPs, support services, etc. * Accurately records client and staff cancelations, reschedules, and other scheduled time off to ensure clients receive their prescribed treatment hours. * Timely execution of scheduling communication/task needs that takes place at the center. * Implementing best practices for scheduling, including timely delivery. * Meeting or exceeding treatment delivery goals (KPIs) as it relates to provider & client utilization, including make up time. * Coordinating appropriate use of admin time. * Scheduling trainings, i.e. safetycare, Relias, compliance, etc. * Onboarding new clients in partnership with Intake, from meet and greet to first day of ABA. * Support additional in-market centers with scheduling operations as needed. * Greet all clients and families as they arrive to our clinics * Answer phones and respond to or forward requests and/or information. * Facilitates timely and accurate flow of communication between the clinic and Caravel corporate support functions. * New hire day one welcome & center orientation as needed. * Facilitating daily operations, cleanliness, team building, logistics, supply management and organization of center. Travel Required: Minimal Travel Physical Demands: This is largely a sedentary role, with frequent sitting and computer keyboarding required. Employee will be required to sit, talk, hear, type and write. Occasional bending, squatting, stooping, and lifting (up to 35 pounds) is required. Specific vision abilities required by this job include near, far, and field of vision. Speech must be spoken in a manner easily understood by others. This position requires regular and punctual employee presence. Qualifications: Education: * Must be a high school graduate/GED equivalent. Experience: * At least one-year comparable experience working with clients and/or families in a medical or therapeutic setting including providing administrative or customer service-related experience preferred. Skills and Competencies: * Strong organizational skills, with the ability to multi-task and meet deadlines. * Strong attention to detail. * Experience working with multi-line phone systems and office machines (copiers, postage machines, fax machine, etc.). * Displays professionalism and represents organization in a professional manner. * Excellent verbal and written communication skills, with a pleasant, professional, and helpful demeanor and voice. * Demonstrates initiative, with the ability to manage self and workload. * Knowledge of HIPAA privacy and security rules and regulations. * Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part-time position working every other weekend, Saturday and Sunday from 9:00am-5:30pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and team members * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned Required: * High school diploma, or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * One (1) year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period. #LI-JH1

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Scheduling Specialist to join our team. As a Float Scheduling Specialist, you are responsible for providing services to patients and referring professionals by answering phones, managing faxes, and scheduling appointments. This is a full-time position Monday-Friday working all shifts between the hours of 6:30am-10:30pm and traveling to seven centers in our Milwaukee market. Includes 3-4 weekend shifts per year Saturday and/or Sunday from 7:30am - 4:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and staff * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned SUMMARY OF QUALIFICATIONS: Required: * High school diploma or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * 1-2 year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period. #LI-JH1

The Scheduling Specialist serves as the face of their clinic for clients and their families and supports the clinical team by flexibly serving multiple functions at the clinic. They are responsible for timely and accurate scheduling changes for their staff and clients, coordinating start of service for clients while serving as general facilities support. Essential Functions: * Scheduling: Permanent schedules and scheduling variances. Family guidance. BCBA/Senior meetings. Senior Training meetings. PTO, QTPs, support services, etc. * Accurately records client and staff cancelations, reschedules, and other scheduled time off to ensure clients receive their prescribed treatment hours. * Timely execution of scheduling communication/task needs that takes place at the center. * Implementing best practices for scheduling, including timely delivery. * Meeting or exceeding treatment delivery goals (KPIs) as it relates to provider & client utilization, including make up time. * Coordinating appropriate use of admin time. * Scheduling trainings, i.e. safetycare, Relias, compliance, etc. * Onboarding new clients in partnership with Intake, from meet and greet to first day of ABA. * Support additional in-market centers with scheduling operations as needed. * Greet all clients and families as they arrive to our clinics * Answer phones and respond to or forward requests and/or information. * Facilitates timely and accurate flow of communication between the clinic and Caravel corporate support functions. * New hire day one welcome & center orientation as needed. * Facilitating daily operations, cleanliness, team building, logistics, supply management and organization of center. Travel Required: Minimal Travel Physical Demands: This is largely a sedentary role, with frequent sitting and computer keyboarding required. Employee will be required to sit, talk, hear, type and write. Occasional bending, squatting, stooping, and lifting (up to 35 pounds) is required. Specific vision abilities required by this job include near, far, and field of vision. Speech must be spoken in a manner easily understood by others. This position requires regular and punctual employee presence. Qualifications: Education: * Must be a high school graduate/GED equivalent. Experience: * At least one-year comparable experience working with clients and/or families in a medical or therapeutic setting including providing administrative or customer service-related experience preferred. Skills and Competencies: * Strong organizational skills, with the ability to multi-task and meet deadlines. * Strong attention to detail. * Experience working with multi-line phone systems and office machines (copiers, postage machines, fax machine, etc.). * Displays professionalism and represents organization in a professional manner. * Excellent verbal and written communication skills, with a pleasant, professional, and helpful demeanor and voice. * Demonstrates initiative, with the ability to manage self and workload. * Knowledge of HIPAA privacy and security rules and regulations. * Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.

The Patient Services Representative is responsible for patient registration and check-in as well as clinical support duties. This is a part-time role (.325 FTE), every Tuesday 4:30 PM - 8:00 PM, one Friday a month 4:30 PM - 8:00 PM (this will correlate with one of the weekends) every other weekend 2:00 PM - 8:00 PM. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. Essential Functions: * Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID * Verify and document insurance information as defined by current business practices * Accurate and timely scheduling of new and existing patients in the current practice management system * Communicate all pertinent information to patients, including appointment information, directions, check-in times, referral information and copayments * Chart preparation and management * Maintain a working knowledge of health care plan requirements and health plan networks * Maintain timely communication with patients, families, and staff * Rotation of Switchboard Operator duties which include accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals * Any and all other duties as assigned Education and Experience Requirements: * High School diploma/GED or equivalent * Proficient in Microsoft Word, Outlook, and Excel * Customer Service experience required * Administrative or Medical Office experience preferred Benefits & Compensation: * Actual starting pay will vary based on education, skills, and experience. * A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus. * We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here. Essential Requirements: Ability to: * Comply with company policies, procedures, practices and business ethics guidelines. * Complete job required training. * Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) * Demonstrate prompt and reliable attendance * Work in the clinic during business hours * Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required * Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines * Communicate and interact in a respectful and professional manner * Prioritize workload while being flexible to meet the expectations of the daily operations * Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions * Understand and execute a variety of instructions * Effectively operate equipment and communicate on and operate the phone system * Work independently with minimal supervision * Travel to other work locations, if required Performance Expectations - i-Health's Core Values: * Integrity - Do the right thing and take responsibility for what you do and say * Service - Consistently contribute to deliver an exceptional experience * Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations * Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness * Teamwork - Be a part of the whole; support each other positively Environmental Conditions: * Clinic setting Notes: * Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. * We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: *************************************** * This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.