Twin Lakes Community jobs in Burlington, NC - 25 jobs

Job Description JOB TITLE: Security Officer DEPARTMENT: Security REPORTS TO: Security Director HOURS: Part time - Both weekday and weekend hours available - 2nd shift (4p-12a) Responsible for providing security services for the campus of Twin Lakes Community. Essential Duties and Responsibilities: Maintain the Welcome Center attendant log of arrivals and departures of commercial and private vehicles Will patrol the campus by vehicle and on foot to observe the comings and goings of vehicles and individuals. Will check a variety of the many buildings on campus to insure they are secured at designated times, remain secured and opened at designated times. Will complete security reports as to any occurrence which they deem as out of the ordinary and make those reports available to the appropriate individuals. Will respond to and/or accompany nursing personnel responding to any emergency medical situation. Will position themselves so as to direct emergency vehicles and other traffic which may be responding to medical, fire, disaster or other emergencies. Will aid in the evacuation of residents and/or staff in emergency situations. May be required to use fire fighting equipment to contain localized fire emergencies. Reports all unusual conditions, behaviors, and/or resident reactions to the appropriate Licensed personnel in a timely manner. Responds and reacts in a kind, polite, and professional manner to residents, families, visitors, coworkers, and supervision. Responsible for protecting any confidential information concerning residents, family, and/or the organization. Must demonstrate knowledge of and adhere to all Safety procedures and facility Fire, Disaster, and Bomb Threat procedures. Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities. Must attend organizational or departmental conferences, meetings and/or in-services as scheduled. Will communicate effectively with management on any welcome center issues Will monitor the Closed Caption Television (CCTV) equipment and advise management of any occurrences May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements Education and/or Experience: High School Diploma/GED preferred. 5+ years of law enforcement or extensive security background preferred

Job Title: Life Enrichment Assistant Department: Moneta Springs Memory Care Reports To: Life Enrichment Coordinator and Moneta Springs Administrator Position Type: Full time Hours: Weekdays (Monday - Friday) 9:00am - 5:00pm and PRN for assistance with large events. POSITION SUMMARY: Responsible for assisting in the planning and implementation of a recreation program designed to meet the emotional, social, spiritual, cognitive and physical needs of senior adults. Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Assist the Life Enrichment Coordinator in researching and planning a variety of weekend activities to meet the needs of a diverse resident population. 2. Conduct and/or coordinate designated activities. 3. Assist in the evaluation of the effectiveness and participation of activities and make any appropriate recommendations. 4. Assist in the preparation and distribution of calendars, memos, and other supporting material relative to the Activities Department. 5. Reports/ documents all unusual conditions, behaviors, and/or resident reactions to the appropriate personnel in a timely manner. 6. Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities. 7. Continually seeks opportunities to meet the residents' psychosocial needs through both scheduled and spontaneous activities that support participant choice. 8. Continually seeks opportunities to promote and improve the social needs of all participants through supporting and encouraging friendships and kindness to one another. 9. Is active in the planning and organizing of large and small group activities making any necessary changes to assure successful results for all. 10. Supports all aspects of the program and the environment, including pets, plants, children, visitors and volunteers. 11. Assists in program record-keeping and updating required documentation. 12. Must regularly communicate with supervisor and other staff, volunteers, family members and guests. 13. Follows universal precautions, proper infection control, sanitation and safety standards of practice in all work and areas. 14. Must attend organizational or departmental conferences and/or in-services as scheduled. 15. May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements. 16. Demonstrate interest and commitment to work with a diverse senior population. 17. Maintain and facilitate a caring, compassionate and understanding relationship with residents by answering all questions and concerns. 18. Dress professionally in accordance with the company's dress code. 19. Possess the ability to make independent decisions when circumstances warrant it using good judgement and ethical conduct. 20. Able to perform job duties and work independently with frequent interruptions. 21. Able to read, write and speak English in a cogent and professional manner. 22. Able to organize, prioritize, and manage time, multiple tasks and projects. 23. Capable of concentrating with large volumes of work and handle pressure. 24. Possess the ability to maintain reliable on-site attendance. 25. Able to work mandatory workdays and mandatory OT as needed. 26. Able to meet the physical demands and working environment of the position. 27. Able to follow procedures. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education and/or Experience: · Certified Nursing Assistant (CNA) license required · High School Diploma/GED required. · Two to five years of experience in a skilled nursing or retirement facility is desirable. · Proficient in MS Office (Word, Excel, PowerPoint, Publisher)

Job Description JOB TITLE: Kitchen Assistant / Dishwasher DEPARTMENT: Dietary REPORTS TO: Sr. Food Service Director HOURS: 12pm - 8:30pm Tuesday - Saturday STATUS: Full time Responsible for preforming a variety of duties in the Dietary Department to insure the area is kept clean and all services are accomplished in a customer friendly environment. Essential Duties and Responsibilities: To ensure adequate supply of clean utensils and dishes and pots and pans for use. Scrap trays, soak dishes, utensils, and assemble dish machine. Operate an industrial dishwasher. Set up and wash pots and pans. Removal of trash from kitchen. Operate an industrial dishwasher. To ensure proper safety and sanitation guidelines are used. Perform opening and closing side work. Clean up spills or broken glassware immediately. To provide quality food to residents, visitors, employees and guests in a timely manner. Making tea and coffee, cleaning coffee machines in health care. Working on tray line, setting up the trays with utensils, napkins, condiments, read and call out the diet cards, some bending over for tray and lifting up to 10 pounds. Putting plates, desserts, and drink on tray then put on cart, some bending is required as well Cleaning area and putting away milk and juice. Empty and clean tea urns and coffee pots. Pick up trays and trash from floor Assist with sweeping and mopping the floor. Must be able to lift trash cans. Reports all unusual conditions, behaviors, and/or resident reactions to the appropriate Licensed personnel in a timely manner. Responds and reacts in a kind, polite, and professional manner to residents, families, visitors, coworkers, and supervision. Responsible for protecting any confidential information concerning residents, family, and/or the organization. Must demonstrate knowledge of and adhere to all Safety procedures and facility Fire, Disaster, and Bomb Threat procedures. Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities. Must attend organizational or departmental conferences and/or in-services as scheduled. Report any sanitation or janitorial issues to the appropriate party. May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements Specific Requirements: Possess the ability to make independent decisions when circumstances warrant it. Able to read, write and speak English in an understandable manner. Able to manage time, multiple tasks, and projects. Education and/or Experience: High School Diploma/GED preferred. One or more years of experience in food service preferred.

Job Description JOB TITLE: Cafe Specialist - Cashier DEPARTMENT: The Hearth TYPE: Full time Shifts available: 7a-3p, 10:30a - 7p, and 4p-7p REPORTS TO: Food Service Director, Assistant Food Service Director POSITION SUMMARY: Responsible for delivery of food service to residents, guest, and staff. Essential Duties and Responsibilities: Open/Close Café following guidelines. Operate the Cash register / Point of Sale System to Twin Lakes accounting principles. System is Windows based with touch screen. Count money and make deposits. Insure bank is $150.00 and account for all shortages. Ensure all food and beverage sales are accounted for. Set up the stations according to the meal period. Change out Menus on the serving line and turn on the menu monitor. Answer telephone and assist residents with requests. Will accept meal requests, serve food and drinks and interact with patrons. Will serve proper food portions. Set up the Salad Station and hot station daily Will record all food temperatures prior to meal service each meal. Will set up dining area for service and will buss tables and clean area at the beginning and end of the day Will use a variety of tools and equipment using traditional methods as well as using the dish washing machine. Will stock items in all areas of the Cafe and retrieve as necessary. Will maintain table setting standards and keep tables clean. Will follow all cleaning detail daily and record. Will cross-train in other Dietary roles to provide coverage as needed. Reports all unusual conditions, behaviors, and/or resident reactions to the appropriate Licensed personnel in a timely manner. Responds and reacts in a kind, polite, and professional manner to residents, families, visitors, coworkers, and supervision. Responsible for protecting any confidential information concerning residents, family, and/or the organization. Must demonstrate knowledge of and adhere to all Safety procedures and facility Fire, Disaster, and Bomb Threat procedures. Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities. Must attend organizational or departmental conferences, meetings and/or in-services as scheduled. May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements Physical requirements: Continuous walking and/or standing, most lifting is of light nature but must be able to lift 25 lbs and must be able to push/pull wheeled serving carts and serving stations weighing 5 to 500 pounds. Education and/or Experience: High School Diploma/GED preferred. Must have computer knowledge including Windows, Email, MS Office.

Job Title: Assisted Living Weekend Life Enrichment Coordinator Department: Assisted Living Reports To: Assisted Living Administrator Position Type: Part Time Hours: Weekends (Saturday 9AM-12PM & Sunday 1:30PM-5PM) and PRN for assistance with large events. POSITION SUMMARY: Responsible for assisting in the planning and implementation of a recreation program designed to meet the emotional, social, spiritual, cognitive and physical needs of senior adults. Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Assist the Life Enrichment Coordinator in researching and planning a variety of weekend activities to meet the needs of a diverse resident population. 2. Conduct and/or coordinate designated activities. 3. Assist in the evaluation of the effectiveness and participation of activities and make any appropriate recommendations. 4. Assist in the preparation and distribution of calendars, memos, and other supporting material relative to the Activities Department. 5. Reports/ documents all unusual conditions, behaviors, and/or resident reactions to the appropriate personnel in a timely manner. 6. Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities. 7. Continually seeks opportunities to meet the residents' psychosocial needs through both scheduled and spontaneous activities that support participant choice. 8. Continually seeks opportunities to promote and improve the social needs of all participants through supporting and encouraging friendships and kindness to one another. 9. Is active in the planning and organizing of large and small group activities making any necessary changes to assure successful results for all. 10. Supports all aspects of the program and the environment, including pets, plants, children, visitors and volunteers. 11. Assists in program record-keeping and updating required documentation. 12. Must regularly communicate with supervisor and other staff, volunteers, family members and guests. 13. Follows universal precautions, proper infection control, sanitation and safety standards of practice in all work and areas. 14. Must attend organizational or departmental conferences and/or in-services as scheduled. 15. May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements. 16. Demonstrate interest and commitment to work with a diverse senior population. 17. Maintain and facilitate a caring, compassionate and understanding relationship with residents by answering all questions and concerns. 18. Dress professionally in accordance with the company's dress code. 19. Possess the ability to make independent decisions when circumstances warrant it using good judgement and ethical conduct. 20. Able to perform job duties and work independently with frequent interruptions. 21. Able to read, write and speak English in a cogent and professional manner. 22. Able to organize, prioritize, and manage time, multiple tasks and projects. 23. Capable of concentrating with large volumes of work and handle pressure. 24. Possess the ability to maintain reliable on-site attendance. 25. Able to work mandatory workdays and mandatory OT as needed. 26. Able to meet the physical demands and working environment of the position. 27. Able to follow procedures. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education and/or Experience: · High School Diploma/GED required. · Two to five years of experience in a skilled nursing or retirement facility is desirable. · Proficient in MS Office (Word, Excel, PowerPoint, Publisher)

Job Description JOB TITLE: CDL Driver DEPARTMENT: Transportation REPORTS TO: Director of Resident Services HOURS: PRN (as needed) 5pm - 10pm Monday's and Friday's - Additional hours may be required for off campus events during the weekend POSITION SUMMARY: Responsible for transporting residents on and off campus to and from a variety of appointments, activities, errands, etc. Essential Duties and Responsibilities: Provide transportation services when scheduled or on an emergency basis for residents at any level of care by loading/unloading residents and transporting to activities/appointments and providing assistance when needed. Maintain and facilitate a caring, compassionate and understanding relationship with residents by answering all questions and concerns. Precisely finish all paperwork connect with transporting the resident. Transport residents safely and in a timely manner to their final destination along with guaranteeing that the residents are secured when transporting. Ensure that vehicles are kept clean and maintained at all times. Fill vans and buses with gas, maintain vehicles cleanliness, provide routine scheduled inspections on all fleet vehicles and advise on necessary preventative or scheduled maintenance needs. Reports all vehicle maintenance needs to the supervisor in a timely manner. Reports all unusual conditions, behaviors, and/or resident complaints to the appropriate Management/Supervisory personnel in a timely manner. Maintains a travel log to record areas traveled to, travel time and work hours. Responds and reacts in a kind, polite, and professional manner to residents, families, visitors, coworkers, and supervision. Responsible for protecting any confidential information concerning residents, family, and/or the organization. Bus drivers must maintain a current CDL and all drivers must demonstrate knowledge of and adhere to all Safety procedures Reports any instance of an accident, injury or damage of vehicles to the supervisor in a timely manner. Maintains all vehicle records, including receipts for vehicle maintenance. Adheres to all organizational, departmental, and transportation procedures in the performance of position responsibilities. Must attend organizational or departmental conferences and/or in-services as scheduled. Dress professionally an in accordance with the company's dress code. May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements Specific Requirements: Commercial Driver's License (CDL) with Passenger Endorsement Flexible schedule for availability to work days, nights and weekends

JOB TITLE: Emergency Medical Technician (EMT) / Security Officer DEPARTMENT: Security REPORTS TO: Director of Security OPENINGS: 2nd shift (4pm - 12am) Will be scheduled based on the operational need (rotate shift, standby, on-call) CLASSIFICATION: Non-Exempt POSITION SUMMARY: Responsible for delivering fast, quality care during medical emergencies, accidents, fires, natural disasters and other crisis scenarios. Passionate medical services provider able to remain calm under pressure and react swiftly in urgent and life-threatening situations. Also, responsible for providing security services for the campus of Twin Lakes Community. EMT - Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide emergency medical treatment to injured, sick, or incapacitated persons. Communicate with other professional medical personnel. Obtain information from persons involved, examines resident and determines nature, extent, or magnitude of illness or injury to establish emergency medical procedures to be followed or need for additional assistance. Provide prehospital emergency medical care of simple and multiple system trauma such as: Controlling hemorrhage, Treatment of shock (hypo-perfusion), Bandaging wounds, Immobilization of painful, swollen, or deformed extremities, Immobilization of painful, swollen, or deformed neck or spine; Managing and opening an airway Search for medical identification emblems as a guide to appropriate emergency medical care. Assist residents with prescribed medications, including sublingual nitroglycerin, epinephrine auto-injectors and hand-held aerosol inhalers. Administer oxygen, oral glucose and activated charcoal. Manage cardiac arrest situations by administering CPR including use of automated external defibrillators (AED). Reassure residents and bystanders by working in a confident, efficient manner. Report verbally and in writing, their observation and emergency medical care of the resident at the emergency scene, to emergency transport personnel and to appropriate Twin Lakes staff for purposes of records, diagnostics and ongoing case management Foster and maintain professional relationships with other providers, staff and residents. Maintain communication and medical equipment by following appropriate disinfecting procedures. Restock and replenish all medical supplies. Complete resident care reports and other documentation. Comply with applicable policies, procedures, SOP's and medical protocols for providing on-site emergency medical services. Understand basic medical-legal principles. Operate a personal or company vehicle while on campus. Able to make independent decisions when circumstances warrant it using good judgment and ethical conduct. Able to perform job duties and work independently with frequent interruptions. Able to read, write and speak English in a cogent and professional manner. Able to organize, prioritize, and manage time, multiple tasks and projects. Able to concentrate with large volumes of work and handle pressure. Able to meet the physical demands and working environment of the position. Security - Essential Duties and Responsibilities: Maintain the Welcome Center attendant log of arrivals and departures of commercial and private vehicles Will patrol the campus by vehicle and on foot to observe the comings and goings of vehicles and individuals. Will check a variety of the many buildings on campus to insure they are secured at designated times, remain secured and opened at designated times. Will complete security reports as to any occurrence which they deem as out of the ordinary and make those reports available to the appropriate individuals. Will respond to and/or accompany nursing personnel responding to any emergency medical situation. Will position themselves so as to direct emergency vehicles and other traffic which may be responding to medical, fire, disaster or other emergencies. Will aid in the evacuation of residents and/or staff in emergency situations. May be required to use fire fighting equipment to contain localized fire emergencies. Reports all unusual conditions, behaviors, and/or resident reactions to the appropriate Licensed personnel in a timely manner. Responds and reacts in a kind, polite, and professional manner to residents, families, visitors, coworkers, and supervision. Responsible for protecting any confidential information concerning residents, family, and/or the organization. Must demonstrate knowledge of and adhere to all Safety procedures and facility Fire, Disaster, and Bomb Threat procedures. Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities. Must attend organizational or departmental conferences, meetings and/or in-services as scheduled. Will communicate effectively with management on any welcome center issues Will monitor the Closed Caption Television (CCTV) equipment and advise management of any occurrences May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education and/or Experience: Must have attained the age of 18 years High School diploma required Approved MVR from insurance carrier Attends continuing education and refresher trainings by employers, medical, licensing or certifying agencies Certificates, licenses, registrations: Maintains a valid driver's license Maintains state EMT Certification Must be certified in Basic Life Support by the American Heart Association

JOB TITLE: CNA / Caregiver 3rd shift - Full time position REPORTS TO: Director of Nursing HOURS: 11pm - 7am with alternating weekends The CNA/caregiver provides medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. While this care is provided under the leadership of a professional nurse, the caregiver is the residents closest advocate in the household. The caregiver promotes the residents' psychosocial well-being through meaningful relationship building, and works with the household team to meet other social service needs of the resident and of the household, always providing support, friendship and kindness for each of the household members. The caregiver plans and facilitates social activities for residents of the household which provide meaningful ways to spend time as recreation, exercise, relationship building and fun. The caregiver also supports the household homemaker in maintaining a clean safe household environment and in caring for the residents personal laundry. All caregiver tasks are performed in accordance with current standards, guidelines and regulations and in a safe and efficient manner. Essential Duties and Responsibilities: * Attends to all resident personal hygiene and personal care needs, including but not limited to grooming, hygiene, dining and nutritional, mobility, elimination, psychosocial and safety needs. Organizes all supplies necessary to complete the tasks. Supports residents in self care, and provides care as necessary for those unable to care for their own needs. Follows universal precautions, proper infection control, sanitation and safety standards of practice in all work and activities. * Provides restorative therapy under the leadership of therapy professionals and in accordance with the residents functional maintenance plan. * Observes residents closely, identifying changing needs and conditions at first indication, and reports immediately to nursing. * Participates actively in the residents plan of care, serving as the residents' closest advocate in directing their care and honoring their preferences. * Consistently works with all household team members, led by resident and family preference to meet the needs and desires of all household residents. * Continually seeks opportunities to meet residents psychosocial needs through both care planned and spontaneous actions. * Plans and organizes social activities for individual residents, small groups and for the household, making any necessary arrangements to assure success of the activity. * Seeks opportunities throughout the day to facilitate spontaneous activities of resident choice and household preference; accompanies resident in all activities of choice. * Maintains equipment, games, and supplies for use in supporting resident and household activity choices. * Maintains appropriate documentation in support of social service and activity functions in the household. * Maintains clean spaces in the household, including resident rooms, household common spaces, as well as support spaces and equipment. * Maintains supply of all materials to meet resident needs in the household. * Supports all aspects of the household environment, including pets, plants, children, visitors and guests, facilitating all planned and spontaneous needs and activities. * Coordinates work with the household homemaker to ensure the personal laundry needs of the resident are met within the staffing resources of the household. * May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements. Education and/or Experience: * High school graduate or GED preferred, but not required. * 2+ years in a Skilled Nursing Facility and dementia experience preferred. Certificates, licenses, registrations: * North Carolina Certified Nurse Aide One. Graduate of a state approved program for nursing assistants. Competency evaluated, tested and registered with the state.

JOB TITLE: RN & LPN DEPARTMENT: Coble Creek Healthcare and Rehabilitation SHIFTS: 2nd shift (3p-11p) REPORTS TO: Director of Nursing (DON) and Administrator Responsible for providing comprehensive nursing care and services to the residents of Twin Lakes Community. Essential Duties: * Responsible for maintaining RN or LPN licensure. * Responsible for initiation and implementation of comprehensive nursing care to the residents of the Healthcare Facility. May be required to provide nursing care and/or services to Independent and Assisted Living residents. Responds to or provides follow up on Emergency Calls as required. * Administers medications and treatments according to written physicians orders, policies, procedures and care plans. * Monitors, observes and accurately records nursing care and services provided to the resident and the residents response to same. * Is knowledgeable in and complies with infection control procedures. Initiates precautionary or isolation infection control procedures when appropriate and reports these measures to supervision. * Monitors accuracy and completeness of physicians orders and the notification of physicians regarding changes in residents conditions. * Provides counseling to residents families as needed and refers specific problems to the appropriate TLC employees as necessary. * Completes all necessary documentation on residents and ensures all proper documentation is either sent or retrieved if resident moves from one level of care to another. * Oversees and is responsible for care and services provided by LPNs and CNAs. * Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities. * May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements. Certificates, licenses, registrations: * Maintain RN or LPN license Vaccinations * Flu vaccine mandatory (or may engage in interactive process regarding exemptions)

Social Worker Skilled Nursing (STR) & Memory Care Assisted Living Hours: 8:30am - 4:30pm The Social Worker provides psychosocial services to residents and families in accordance with CMS regulations, state requirements, and facility policies across the Continuing Care Retirement Community (CCRC). This position is responsible for all admissions to the Memory Care Assisted Living neighborhood and serves as a backup for admissions in the Short-Term Rehabilitation (STR) Skilled Nursing neighborhood. The Social Worker ensures resident rights, psychosocial well-being, safe transitions of care, discharge planning, and interdisciplinary coordination in compliance with State and Federal Standards. Essential Duties and Responsibilities Admissions Memory Care Assisted Living Primary * Coordinate all admissions into the Memory Care Assisted Living neighborhood, including communication with families, referral sources, nursing, administration, and interdisciplinary team members. * Facilitate the admission process to ensure regulatory compliance, resident safety, and smooth transition into Memory Care. * Coordinate and complete all psychosocial components of Memory Care admissions. * Meet with residents and families at admission to assess psychosocial status, adjustment needs, support systems, and advance directives. * Complete psychosocial assessments and document findings in the electronic medical record (EMR) in accordance with regulatory requirements. * Educate residents and families regarding resident rights, grievance procedures, and care planning processes. Skilled Nursing Backup Role * Provide coverage for STR admissions as needed and coverage for LTC Social Worker as needed. * Meet with residents and families at admission and complete required psychosocial assessments and documentation in the electronic medical record (EMR). * Submit Clinical Updates to Medicare Advantage Plans MDS Responsibilities (STR / Skilled Nursing Residents) * Participate in the MDS process in compliance with CMS requirements. * Meet with residents due for MDS assessments per the schedule provided by the MDS Nurse. * Conduct BIMS and Mood (PHQ-9) interviews to assess cognitive status and psychosocial well-being. * Accurately enter BIMS and PHQ-9 data into assessments within required timeframes. * Document resident encounters and findings in the electronic medical record (EMR). * Develop, implement, and revise psychosocial care plans based on assessed needs. * Complete PASRR * Assist families with Long Term Care Insurance Claims * Aid families with completing the Medicaid process for LTC. Discharge Planning and Transitions of Care * Collaborate with the interdisciplinary team to ensure discharge planning begins upon admission and continues throughout the residents stay. * Monitor rehabilitation progress to support appropriate length of stay and level of care determinations. * Meet with residents and families to discuss discharge options, preferences, and post-discharge needs. * Arrange and coordinate post-discharge services, including home health therapy, durable medical equipment, transportation, and community resources. * Obtain physician orders for home health services, face-to-face documentation, and equipment as required. * Complete discharge summaries and required documentation in the electronic medical record (EMR). * Communicate discharge plans and updates to nursing, therapy, physicians, and the care plan team. * Conduct post-discharge follow-up calls to residents and/or families to assess adjustment, identify concerns, and ensure a safe and smooth transition of care. * Communicate identified post-discharge issues to appropriate team members for follow-up. Memory Care Assisted Living Responsibilities * Provide ongoing psychosocial support to residents with cognitive impairment and their families. * Support families with education, coping, and decision-making related to dementia progression. * Collaborate with memory care staff to address behavioral, emotional, and social needs. * Participate in and document care planning activities in the electronic medical record (EMR). * Complete LTC insurance paperwork and submitting it for the families. * Obtain FL-2 and admission and update them on an annual basis. * Coordinate signing residents up for ancillary services and scheduling those services - dental, podiatry etc * Ensures resident register is updated on an annual basis. * Coordinates short stay admissions in MC Grievances, Abuse Prevention, and Reporting (CMS & State Compliance) * Ensure resident rights are protected, including the right to voice grievances without fear of retaliation. * Receive, investigate, and resolve grievances in accordance with CMS regulations and TLC policies. * Document all grievances and provide written responses to residents and/or families within required timeframes. * Investigate allegations of abuse, neglect, or exploitation and ensure immediate protection of residents. * Complete and submit required abuse reports to the state per regulatory requirements. * Notify Elon Police Department of allegations that fall under the Elder Justice Act, when applicable. Care Plan Meetings (Interdisciplinary Collaboration) * Coordinate and schedule care plan meetings in accordance with CMS requirements. * Provide written or electronic notification to residents and families regarding care plan meetings. * Encourage resident participation in care planning to the fullest extent possible. * Attend and actively participate in interdisciplinary care plan meetings. * Document care plan meetings, resident participation, and non-attendance in the electronic medical record (EMR). * Provide families with medication lists and care summaries prior to scheduled meetings. End-of-Life Support * Provide psychosocial and emotional support to residents and families at end of life. * Assist families with immediate needs following a residents death and coordinate with nursing and administration. Qualifications * Masters degree in Social Work (MSW) required. * Current state licensure or eligibility as required. * Experience in skilled nursing, short-term rehabilitation, assisted living, or memory care preferred. * Knowledge of CMS regulations, MDS processes, and discharge planning requirements. * Strong assessment, documentation, communication, and interdisciplinary collaboration skills. Physical and Work Environment * Position requires working across Skilled Nursing (STR) and Memory Care Assisted Living neighborhoods on a CCRC campus. * Ability to attend meetings, walk throughout campus, and meet with residents and families in various settings.

Job Description JOB TITLE: Dining Ambassador / Dietary Aide DEPARTMENT: Dietary REPORTS TO: Food Service Director HOURS: Weekday hours: 4p-8p Weekend hours:7a-3p or 4p-8p Will be required to work both evenings and weekends. POSITION SUMMARY: Responsible for preforming a variety of duties in the Dietary Department to insure the area is kept clean and all services are accomplished in a customer friendly environment. Essential Duties and Responsibilities: Must have some previous cooking experience (in a restaurant/dining hall). Making tea and coffee, cleaning coffee machines in health care Working on tray line, setting up the trays with utensils, napkins, condiments, read and call out the diet cards, some bending over for tray and lifting up to 10 ponds Putting plates, desserts, and drink on tray then put on cart, some bending is required as well Cleaning area and putting away milk, juice, empty tea urns and cleaning Retrieve trays and trash from floor, help washing dishes, trays, and sweep and help with mopping floor, must be able to lift trash cans Reports all unusual conditions, behaviors, and/or resident reactions to the appropriate Licensed personnel in a timely manner. Responds and reacts in a kind, polite, and professional manner to residents, families, visitors, coworkers, and supervision. Responsible for protecting any confidential information concerning residents, family, and/or the organization. Must demonstrate knowledge of and adhere to all Safety procedures and facility Fire, Disaster, and Bomb Threat procedures. Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities. Must attend organizational or departmental conferences and/or in-services as scheduled. May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements Education and/or Experience: High School Diploma/GED preferred. One or more years of experience in food service preferred.

: RN Clinical Coordinator Supervisor: Director of Nursing Supervises: Neighborhood R.N., L.P.N., and Caregivers The Neighborhood Clinical Coordinator provides clinical leadership to the neighborhood, assuring each team's abilities to promote the psychosocial well-being of all residents by coordinating, delegating and providing direct resident care. The Neighborhood Clinical Coordinator is responsible for supervising all neighborhood staff and leading the health care team members who provide direct resident care. Participates in planning, organizing, directing and facilitating the clinical operations of the neighborhood to ensure regulatory compliance, nurture a person-centered and resident directed culture, and promote individual and team learning. The NCC works cooperatively and respectfully with residents, coworkers, families, visitors and volunteers to create a positive and pleasant environment in the Neighborhood. This will involve direct problem solving, coaching and mentoring, maintaining appropriate documentation, conflict resolution and ensuring that the psychosocial and activity needs and desires of residents are met. Join our team with confidence knowing we have a fully staffed support /admin nursing team and no agency staffing. All we are missing is you. Essential Duties and Responsibilities: Provide knowledge, skills, and leadership to staff in all neighborhoods in specific areas of clinical accountability, assuring that the team has the needed resources (community links, materials, supplies, skills and knowledge) to be successful in the Nurse's professional area; (specific areas of clinical accountability will be broad in scope for the Neighborhood Clinical Coordinator's assigned neighborhood, and narrow in scope when serving all neighborhoods as mentor for a specific clinical areas of accountability such as infection control, wound management, education, admissions, and quality assurance.) Assure the hiring, orientation, training, skills checks and evaluation of all staff in the assigned neighborhood is adequate to support quality outcomes. Guides neighborhood clinical staff to assure proper hiring, orientation, training, clinical competency, coaching, educating, counseling and performance appraisals are maintained in a manner supportive of team and professional standards of practice. Guides the implementation of clinical policies and procedures which ensure safe, sanitary and efficient practices supporting professional nursing care standard; assures that documentation, medication administration, resident nursing care, safety and sanitation, personal and staff development, care plans, materials management, and resident rights are in compliance with regulatory and facility standards. Assure training and evaluation of all staff is adequate to support quality outcomes in the in specific areas of clinical accountability. Assure regulatory compliance by encouraging appropriate record keeping and charting in all neighborhoods and by maintaining appropriate files to document compliance in specific areas of clinical accountability. Ensure all neighborhoods participate in Quality Improvement measurements that will surface questions and issues to address and that appropriate follow up is taken to assure quality outcomes, performing professional audits and observations to confirm the competency of all staff in the Neighborhood Clinical Coordinator's professional area specific areas of clinical accountability. Guides the neighborhood clinical team too efficiently and effectively use all resources, including maintaining clinical staffing and supply budgets within planned expenditures, maintain staffing patterns consistent with the philosophy, objectives and availability of resources. Guides the clinical component of continuous quality improvement in the household in support of a systemic approach to quality clinical care. Promotes the resident's well-being and satisfaction by supporting resident centered care, developing and interpreting standards of care, guiding the interdisciplinary team as it establishes and implements the resident's plan of care with the resident and his/her family or responsible party and the neighborhood team. Maintain a safe, comfortable and functional environment by assessing the neighborhood for potential hazards, implementing practices utilizing appropriate techniques regarding sanitation, infection control, fire safety, disaster preparedness and emergency care, attending or assuring the household is represented on all appropriate councils, investigating and reporting all incidents and accidents, observing the team for safe work habits and addressing observations. provide leadership and vision to the household by serving as a role model for core competencies, maintaining professionalism, supporting a learning environment by keeping abreast of latest trends and new ideas, collaborating with other household coordinators, mentors and guides to share resources, knowledge, expertise, opportunities and achievements Duties: Assist with MDS assessments Care plan development and implementation process: annual, quarterly and with significant change Conduct care plan meetings with residents and families on scheduled and as needed basis Daily rounds for evaluation of resident quality of care and life and job performance of the Nurses and CNAs Daily reporting of problems and resident changes in the morning staff meeting Infection control, wound, safety surveillance and reporting for the neighborhood Pharmacy system, med and treatment administration monitoring, MAR prep MD rounds, prep and follow up Documentation compliance for Nurses and CNAs Incident review and follow up Lab system monitoring and follow up Admission, discharge and transfers process Staff education, orientation, evaluation, household meeting coordination and conflict resolution Quality Assurance Budget management Supply/equipment management Customer Service Regulatory compliance Survey prep and compliance Other functions: Other duties as assigned. This job description is not intended to be all inclusive. The employee will also perform other reasonable related business duties as assigned by the supervisor or other nursing management. Education and/or Experience: At least three to five years of work experience in supervision and administration required. Prefer have experience working in Skilled Nursing, long term care, and CCRC environment. Prefer having nursing home admissions, discharges and transfers experience. Prefer experience using Point Click Care (PCC). Certificates, licenses, registrations: • Must have valid North Carolina RN License

Lutheran Retirement Ministries of Alamance County, North Carolina, doing business as Twin Lakes Community, is a nationally ranked, CARF-accredited, faith-based nonprofit senior living company with a 45-year history of service to older adults. Twin Lakes is rated BBB by the Fitch Ratings agency and is in search of its next Chief Financial Officer. Reporting to the Chief Executive Officer and working closely with the Board, the next CFO of Twin Lakes Community will have primary responsibility for managing the financial affairs of TLC, including its finance, treasury, banking, accounting, auditing, budgeting and financial reporting activities. In addition, the CFO manages the purchasing department for the organization. A focus on mission and on the future of TLC and senior living, as well as the ability to translate complex data into actionable insights, and align financial goals with strategy are essential attributes of the next CFO. The CFO must have strong strategic and operational acumen along with the ability to build relationships and collaborate with residents, colleagues and business partners. Requirements: * Bachelors degree in Business, Finance, or related field required * Master's degree in Business, Accounting, or related field is strongly preferred * Must be a licensed CPA * Significant job experience as CFO and with Management Information Systems * 10 years overall finance leadership experience preferred * Experience in the senior living industry is preferred but not required How to Apply: Please direct all applications and inquiries to the Careers Portal at *********************************** Next select the Chief Financial Officer position and click apply. It is a secure, easy way to express interest, or apply for a position. Please include a cover letter, resume, and salary requirements during the application process.

Job Title: Life Enrichment Assistant Department: Moneta Springs Memory Care Reports To: Life Enrichment Coordinator and Moneta Springs Administrator Position Type: Full time Hours: Weekdays (Monday - Friday) 9:00am - 5:00pm and PRN for assistance with large events. POSITION SUMMARY: Responsible for assisting in the planning and implementation of a recreation program designed to meet the emotional, social, spiritual, cognitive and physical needs of senior adults. Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Assist the Life Enrichment Coordinator in researching and planning a variety of weekend activities to meet the needs of a diverse resident population. 2. Conduct and/or coordinate designated activities. 3. Assist in the evaluation of the effectiveness and participation of activities and make any appropriate recommendations. 4. Assist in the preparation and distribution of calendars, memos, and other supporting material relative to the Activities Department. 5. Reports/ documents all unusual conditions, behaviors, and/or resident reactions to the appropriate personnel in a timely manner. 6. Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities. 7. Continually seeks opportunities to meet the residents' psychosocial needs through both scheduled and spontaneous activities that support participant choice. 8. Continually seeks opportunities to promote and improve the social needs of all participants through supporting and encouraging friendships and kindness to one another. 9. Is active in the planning and organizing of large and small group activities making any necessary changes to assure successful results for all. 10. Supports all aspects of the program and the environment, including pets, plants, children, visitors and volunteers. 11. Assists in program record-keeping and updating required documentation. 12. Must regularly communicate with supervisor and other staff, volunteers, family members and guests. 13. Follows universal precautions, proper infection control, sanitation and safety standards of practice in all work and areas. 14. Must attend organizational or departmental conferences and/or in-services as scheduled. 15. May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements. 16. Demonstrate interest and commitment to work with a diverse senior population. 17. Maintain and facilitate a caring, compassionate and understanding relationship with residents by answering all questions and concerns. 18. Dress professionally in accordance with the company's dress code. 19. Possess the ability to make independent decisions when circumstances warrant it using good judgement and ethical conduct. 20. Able to perform job duties and work independently with frequent interruptions. 21. Able to read, write and speak English in a cogent and professional manner. 22. Able to organize, prioritize, and manage time, multiple tasks and projects. 23. Capable of concentrating with large volumes of work and handle pressure. 24. Possess the ability to maintain reliable on-site attendance. 25. Able to work mandatory workdays and mandatory OT as needed. 26. Able to meet the physical demands and working environment of the position. 27. Able to follow procedures. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education and/or Experience: * Certified Nursing Assistant (CNA) license required * High School Diploma/GED required. * Two to five years of experience in a skilled nursing or retirement facility is desirable. * Proficient in MS Office (Word, Excel, PowerPoint, Publisher)

JOB TITLE: Cafe Specialist - Cashier DEPARTMENT: The Hearth TYPE: Full time Shifts available: 7a-3p, 10:30a - 7p, and 4p-7p REPORTS TO: Food Service Director, Assistant Food Service Director Responsible for delivery of food service to residents, guest, and staff. Essential Duties and Responsibilities: * Open/Close Café following guidelines. * Operate the Cash register / Point of Sale System to Twin Lakes accounting principles. System is Windows based with touch screen. * Count money and make deposits. Insure bank is $150.00 and account for all shortages. * Ensure all food and beverage sales are accounted for. * Set up the stations according to the meal period. * Change out Menus on the serving line and turn on the menu monitor. * Answer telephone and assist residents with requests. * Will accept meal requests, serve food and drinks and interact with patrons. Will serve proper food portions. * Set up the Salad Station and hot station daily * Will record all food temperatures prior to meal service each meal. * Will set up dining area for service and will buss tables and clean area at the beginning and end of the day * Will use a variety of tools and equipment using traditional methods as well as using the dish washing machine. * Will stock items in all areas of the Cafe and retrieve as necessary. * Will maintain table setting standards and keep tables clean. * Will follow all cleaning detail daily and record. * Will cross-train in other Dietary roles to provide coverage as needed. * Reports all unusual conditions, behaviors, and/or resident reactions to the appropriate Licensed personnel in a timely manner. * Responds and reacts in a kind, polite, and professional manner to residents, families, visitors, coworkers, and supervision. * Responsible for protecting any confidential information concerning residents, family, and/or the organization. * Must demonstrate knowledge of and adhere to all Safety procedures and facility Fire, Disaster, and Bomb Threat procedures. * Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities. * Must attend organizational or departmental conferences, meetings and/or in-services as scheduled. * May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements Physical requirements: Continuous walking and/or standing, most lifting is of light nature but must be able to lift 25 lbs and must be able to push/pull wheeled serving carts and serving stations weighing 5 to 500 pounds. Education and/or Experience: * High School Diploma/GED preferred. * Must have computer knowledge including Windows, Email, MS Office.

JOB TITLE: CDL Driver DEPARTMENT: Transportation REPORTS TO: Director of Resident Services HOURS: PRN (as needed) 5pm - 10pm Monday's and Friday's - Additional hours may be required for off campus events during the weekend Responsible for transporting residents on and off campus to and from a variety of appointments, activities, errands, etc. Essential Duties and Responsibilities: * Provide transportation services when scheduled or on an emergency basis for residents at any level of care by loading/unloading residents and transporting to activities/appointments and providing assistance when needed. * Maintain and facilitate a caring, compassionate and understanding relationship with residents by answering all questions and concerns. * Precisely finish all paperwork connect with transporting the resident. * Transport residents safely and in a timely manner to their final destination along with guaranteeing that the residents are secured when transporting. * Ensure that vehicles are kept clean and maintained at all times. * Fill vans and buses with gas, maintain vehicles cleanliness, provide routine scheduled inspections on all fleet vehicles and advise on necessary preventative or scheduled maintenance needs. * Reports all vehicle maintenance needs to the supervisor in a timely manner. * Reports all unusual conditions, behaviors, and/or resident complaints to the appropriate Management/Supervisory personnel in a timely manner. * Maintains a travel log to record areas traveled to, travel time and work hours. * Responds and reacts in a kind, polite, and professional manner to residents, families, visitors, coworkers, and supervision. * Responsible for protecting any confidential information concerning residents, family, and/or the organization. * Bus drivers must maintain a current CDL and all drivers must demonstrate knowledge of and adhere to all Safety procedures * Reports any instance of an accident, injury or damage of vehicles to the supervisor in a timely manner. * Maintains all vehicle records, including receipts for vehicle maintenance. * Adheres to all organizational, departmental, and transportation procedures in the performance of position responsibilities. * Must attend organizational or departmental conferences and/or in-services as scheduled. * Dress professionally an in accordance with the companys dress code. * May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements Specific Requirements: * Commercial Drivers License (CDL) with Passenger Endorsement * Flexible schedule for availability to work days, nights and weekends

Job Description JOB TITLE: CNA DEPARTMENT: Home Care Agency REPORTS TO: Home Care Director SHIFT: 8:00 am- 4:00pm Mon-Fri. May involve some work every other weekend CLASSIFICATION: Non-Exempt Responsible for assisting Home Care Agency clients with personal care and homemaker needs. Essential Duties and Responsibilities: Use appropriate skills and abilities to support Home Care Agency clients with personal care needs. Review and follow current care plan developed for the client, and appropriately document care provided. Communicate with supervisor and Home Care Agency scheduler of availability to work specific days/hours, and provide timely requests for time off or other changes in availability. Attend departmental meetings and trainings, and comply with requirements for Relias Online Learning courses. Inform supervisor and nurses in the appropriate level of care of any changes or concerns with client functioning, health, and overall well-being. Education and/or Experience: 2-3 years' experience in healthcare field desired. Certificates, licenses, registrations: Certified Nursing Assistant certification required. NC Driver's licenses and auto insurance required

JOB TITLE: Kitchen Assistant / Dishwasher DEPARTMENT: Dietary REPORTS TO: Sr. Food Service Director HOURS: 12pm - 8:30pm Tuesday - Saturday STATUS: Full time Responsible for preforming a variety of duties in the Dietary Department to insure the area is kept clean and all services are accomplished in a customer friendly environment. Essential Duties and Responsibilities: * To ensure adequate supply of clean utensils and dishes and pots and pans for use. * Scrap trays, soak dishes, utensils, and assemble dish machine. * Operate an industrial dishwasher. * Set up and wash pots and pans. * Removal of trash from kitchen. * Operate an industrial dishwasher. * To ensure proper safety and sanitation guidelines are used. * Perform opening and closing side work. * Clean up spills or broken glassware immediately. * To provide quality food to residents, visitors, employees and guests in a timely manner. * Making tea and coffee, cleaning coffee machines in health care. * Working on tray line, setting up the trays with utensils, napkins, condiments, read and call out the diet cards, some bending over for tray and lifting up to 10 pounds. * Putting plates, desserts, and drink on tray then put on cart, some bending is required as well * Cleaning area and putting away milk and juice. * Empty and clean tea urns and coffee pots. * Pick up trays and trash from floor * Assist with sweeping and mopping the floor. * Must be able to lift trash cans. * Reports all unusual conditions, behaviors, and/or resident reactions to the appropriate Licensed personnel in a timely manner. * Responds and reacts in a kind, polite, and professional manner to residents, families, visitors, coworkers, and supervision. * Responsible for protecting any confidential information concerning residents, family, and/or the organization. * Must demonstrate knowledge of and adhere to all Safety procedures and facility Fire, Disaster, and Bomb Threat procedures. * Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities. * Must attend organizational or departmental conferences and/or in-services as scheduled. * Report any sanitation or janitorial issues to the appropriate party. * May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements Specific Requirements: * Possess the ability to make independent decisions when circumstances warrant it. * Able to read, write and speak English in an understandable manner. * Able to manage time, multiple tasks, and projects. Education and/or Experience: * High School Diploma/GED preferred. * One or more years of experience in food service preferred.

Job Description Social Worker - Skilled Nursing (STR) & Memory Care Assisted Living Hours: 8:30am - 4:30pm The Social Worker provides psychosocial services to residents and families in accordance with CMS regulations, state requirements, and facility policies across the Continuing Care Retirement Community (CCRC). This position is responsible for all admissions to the Memory Care Assisted Living neighborhood and serves as a backup for admissions in the Short-Term Rehabilitation (STR) Skilled Nursing neighborhood. The Social Worker ensures resident rights, psychosocial well-being, safe transitions of care, discharge planning, and interdisciplinary coordination in compliance with State and Federal Standards. Essential Duties and Responsibilities Admissions Memory Care Assisted Living - Primary Coordinate all admissions into the Memory Care Assisted Living neighborhood, including communication with families, referral sources, nursing, administration, and interdisciplinary team members. Facilitate the admission process to ensure regulatory compliance, resident safety, and smooth transition into Memory Care. Coordinate and complete all psychosocial components of Memory Care admissions. Meet with residents and families at admission to assess psychosocial status, adjustment needs, support systems, and advance directives. Complete psychosocial assessments and document findings in the electronic medical record (EMR) in accordance with regulatory requirements. Educate residents and families regarding resident rights, grievance procedures, and care planning processes. Skilled Nursing - Backup Role Provide coverage for STR admissions as needed and coverage for LTC Social Worker as needed. Meet with residents and families at admission and complete required psychosocial assessments and documentation in the electronic medical record (EMR). Submit Clinical Updates to Medicare Advantage Plans MDS Responsibilities (STR / Skilled Nursing Residents) Participate in the MDS process in compliance with CMS requirements. Meet with residents due for MDS assessments per the schedule provided by the MDS Nurse. Conduct BIMS and Mood (PHQ-9) interviews to assess cognitive status and psychosocial well-being. Accurately enter BIMS and PHQ-9 data into assessments within required timeframes. Document resident encounters and findings in the electronic medical record (EMR). Develop, implement, and revise psychosocial care plans based on assessed needs. Complete PASRR Assist families with Long Term Care Insurance Claims Aid families with completing the Medicaid process for LTC. Discharge Planning and Transitions of Care Collaborate with the interdisciplinary team to ensure discharge planning begins upon admission and continues throughout the resident's stay. Monitor rehabilitation progress to support appropriate length of stay and level of care determinations. Meet with residents and families to discuss discharge options, preferences, and post-discharge needs. Arrange and coordinate post-discharge services, including home health therapy, durable medical equipment, transportation, and community resources. Obtain physician orders for home health services, face-to-face documentation, and equipment as required. Complete discharge summaries and required documentation in the electronic medical record (EMR). Communicate discharge plans and updates to nursing, therapy, physicians, and the care plan team. Conduct post-discharge follow-up calls to residents and/or families to assess adjustment, identify concerns, and ensure a safe and smooth transition of care. Communicate identified post-discharge issues to appropriate team members for follow-up. Memory Care Assisted Living Responsibilities Provide ongoing psychosocial support to residents with cognitive impairment and their families. Support families with education, coping, and decision-making related to dementia progression. Collaborate with memory care staff to address behavioral, emotional, and social needs. Participate in and document care planning activities in the electronic medical record (EMR). Complete LTC insurance paperwork and submitting it for the families. Obtain FL-2 and admission and update them on an annual basis. Coordinate signing residents up for ancillary services and scheduling those services - dental, podiatry etc Ensures resident register is updated on an annual basis. Coordinates short stay admissions in MC Grievances, Abuse Prevention, and Reporting (CMS & State Compliance) Ensure resident rights are protected, including the right to voice grievances without fear of retaliation. Receive, investigate, and resolve grievances in accordance with CMS regulations and TLC policies. Document all grievances and provide written responses to residents and/or families within required timeframes. Investigate allegations of abuse, neglect, or exploitation and ensure immediate protection of residents. Complete and submit required abuse reports to the state per regulatory requirements. Notify Elon Police Department of allegations that fall under the Elder Justice Act, when applicable. Care Plan Meetings (Interdisciplinary Collaboration) Coordinate and schedule care plan meetings in accordance with CMS requirements. Provide written or electronic notification to residents and families regarding care plan meetings. Encourage resident participation in care planning to the fullest extent possible. Attend and actively participate in interdisciplinary care plan meetings. Document care plan meetings, resident participation, and non-attendance in the electronic medical record (EMR). Provide families with medication lists and care summaries prior to scheduled meetings. End-of-Life Support Provide psychosocial and emotional support to residents and families at end of life. Assist families with immediate needs following a resident's death and coordinate with nursing and administration. Qualifications Master's degree in Social Work (MSW) required. Current state licensure or eligibility as required. Experience in skilled nursing, short-term rehabilitation, assisted living, or memory care preferred. Knowledge of CMS regulations, MDS processes, and discharge planning requirements. Strong assessment, documentation, communication, and interdisciplinary collaboration skills. Physical and Work Environment Position requires working across Skilled Nursing (STR) and Memory Care Assisted Living neighborhoods on a CCRC campus. Ability to attend meetings, walk throughout campus, and meet with residents and families in various settings.