Twin Lakes Community Remote jobs - 1,029 jobs

** SIGN-ON BONUS $1,500K ** Are you looking for a workplace that values your well-being and supports your family life? Look no further! At Children's Hope Alliance, we believe in creating a supportive and inclusive environment for all our employees. Here are some of the fantastic family-friendly perks we offer: Parental Leave: We understand the importance of family time. Our generous parental leave policy ensures you can cherish those precious moments with your new addition. Military Reserve Pay: We proudly support our employees who serve in the military reserves. Bereavement Leave: In times of loss, we stand by our employees. Our bereavement leave policy provides the time you need to grieve and be with your loved ones. Work-Life Balance: We believe in a healthy work-life balance. With flexible working hours and remote work options, we help you manage your professional and personal life effectively. Birthday PTO: Celebrate your special day with a day off on us! Enjoy your birthday with family and friends, making memories that last a lifetime. Apply today and take the first step towards a fulfilling career with us! SUMMARY: The Child ACTT Team Lead is responsible, personally or through appropriate delegation, for staffing and clinical supervision of the Child Focused Assertive Community Treatment (ACT) team. The Team Leader works in conjunction with the Chief Program Officer, Program Manager, Program Director, and Psychiatric Supervisor to provide overall clinical leadership and responsibility for monitoring participant treatment, rehabilitation, and support services provided by the Child ACT Team, as well as supports the clinical supervision, education, and training of other team members. The Team Leader provides assistance to individuals to maximize their recovery, ensures consumer-directed goal setting, assists both the individual and family served to gain hope and a sense of empowerment, and provides assistance in helping the individuals served become respected and valued members of their family and community. This is a flexible hybrid position, requiring office, home and community-based work. PRINCIPAL DUTIES AND RESPONSIBILITIES: Plan, implement and manage staffing to ensure required level of service to participants. Maintains a caseload of at least 4 families; or as otherwise needed for team coverage. Team Lead will meet productivity standards for own caseload; and also hold team members supervised to their productivity standards as well. Ensure training and clinical supervision is provided within scope of practice. Collaborates with Program Manager and Leadership for internal training needs. Customer Service Skills: General friendliness, a solution-focused attitude, being responsive and flexible. Participates in open, direct, solution-focused communication with participants, families and team members. Collaborate with Program Manager to evaluate utilization and programming to meet financial requirements. Staff clinical duties could include but are not limited to intake, evaluation, assessment, supervision, side-by-side support, co-facilitation of psycho education groups, co-facilitation of Family Education and Support and case management for individuals and their families. This is done under direct clinical supervision and based on their scope of practice as identified by CHA and individual licensing entities. Facilitates team/staff meetings to encourage transparency amongst the inter-disciplinary team and provides clinical direction as appropriate. Monitors participant level of service and treatment provision by the team in accordance with Participant Achievement Agendas. Monitors the team/staff adherence to clinical documentation and service compliance standards. Participate in case conferences, team meetings and any other appropriate meetings associated with staffing, safety, and quality assurance. Assist staff to understand and cooperatively undertake actions to meet individual and family needs that are strength based and family centered. Work collaboratively with other members of inter-agency programs (MIS, utilization management, HR, finance, development, foster care, leadership and administrative staff) to meet the customer service and clinical needs of participants and families. Develops and adheres to supervision plans with direct supervisor and supervisees utilizing Leader of Others principles. Provides input and assists with implementation of electronic solutions utilized on the team (electronic health record, APP, etc.). Work schedule is primarily weekdays, with some flexibility needed for weeknights, weekends and collaboration with team for holiday coverage. On call duties as assigned required. Perform other duties as assigned. Supervision responsibilities: Clinical supervision of assigned direct reports on the Child Focused Assertive Community Treatment (ACT) team. Core Competency: Supervisors Supervisors will complete 100% of direct reports evaluations on time (within 30 days of the effective date of evaluation) and will have no old evaluations outstanding to meet expectations. Supervisors that supervise second level reports will also need to have 85% of any indirect reports completed on time to meet expectations. Measurement: Review of evaluations due during the review period and whether they were completed on time. Core Competency: Analytical Skills Therapist demonstrates an ability to review, interpret, and include client assessments in case conceptualization of treatment plan. Includes internal and external CCA's, PCPs, Medical Evaluations, and Psychological Testing. How will competency be measured? At hire review of staff member's first client admission for evidence that inclusion of collateral information is included in client assessment, progress notes, and treatment plan. Annual review of 5 client records for evidence that inclusion of collateral information is included in client assessment, progress notes, and treatment plan. Children's Hope Alliance is an Equal Opportunity Employer Requirements QUALIFICATION REQUIREMENTS: To perform this position successfully, you must perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. All employees have the following expectations: Mission: Contribute to and enhance company mission Organization: Prioritize and plan work responsibilities appropriately Professional Development: Attend and/or successfully complete all required trainings and meetings Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community Teamwork: Serve effectively as a team contributor on all assignments Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals Education and Experience Requirements Knowledge and at least 3-5 years' experience in the treatment of children with serious emotional disturbance, with a minimum of 2 years post-graduate school experience, preferably in a community-based model of treatment. Knowledge obtained through completion of a Master degree curriculum in appropriate discipline from accredited institution. Valid clinical NC license in a human service related field (i.e., Licensed Psychologist, Licensed Psychological Associate, LCSW, LPC / LCMHC, LMFT, Licensed Psychiatric Nurse Practitioner, Psychiatric Clinical Nurse Specialist, etc.) Two years post-licensure preferred. At least two year's skill and experience in staff management, leadership and clinical supervision. Skill and experience in delivery of Evidenced-Based Practices. Skill and experience in group, individual and/or family counseling as appropriate. Knowledge of state and federal rules and regulations governing confidentiality, 42CFR/HIPAA. Knowledge of local, state and federal program administration regulations. Demonstrates a high standard of professional conduct and ethical behavior that will enhance the quality of care and encourage positive interactions among staff. Valid driver's license Computer skills including but not limited to, Internet access, word processing, report writing and spreadsheet applications necessary to generate appropriate reports allocated to the position of Team Leader. Successful pre-employment drug screening with negative results required. Active CPR and First Aid certification required. Active CPI Certification required or able to attain through CHA provided training Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus. Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer. Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance. The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles. The employee must occasionally travel to different locations in the course of work. Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations. Salary Description $59,840-$71,060 per year

LOCATION: Remote - This is a home based, virtual position that operates Monday - Friday from 8:30am-5:00pm (EST). Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL. GENERAL STATEMENT OF JOB The Analytics QA Tester works independently, as well as with developers and business analysts, to test complex software and Business Intelligence solutions. Develop test plans, participate in peer reviews of software solutions (including code reviews), and assist end-users with user acceptance testing. Responsible for automated regression testing. Work closely with other software developers and analysts to understand what the product is meant to do, to identify issues in design and development, and to provide recommendations for improvements. Analyze and understand complex data sources in order to validate developed applications, Business Intelligence solutions, data warehouses, data visualizations, and extract, transform, and load (ETL) procedures. As a member of an agile development team this position will test new features for functionality and user experience. ESSENTIAL JOB FUNCTIONS Work with the Analytics Development Team to test applications and Business Intelligence products during the systems development life cycle (SDLC). Assist end-users in performing user acceptance testing on developed solutions. Responsible for designing and implementing test plans and test cases based on product specifications. Perform post-implementation testing of developed solutions. Document test plans, test cases, and test results. KNOWLEDGE OF JOB Integrity and decision-making skills necessary to work with and protect confidential personal health information Problem solver, with ability to debug complex processes and applications Analytical and troubleshooting skills Experience within an agile development process, creating and using automating acceptance tests, automated test framework, de-bugging tools and analyzing stack traces. Microsoft Team Foundation Server for work item tracking and source code control is preferred Experience testing web applications, including the ability to use and understand advanced features of web browsers Experience testing end-user reports, ETL packages, and data visualizations including the ability to test Microsoft T-SQL procedures Excellent verbal and written communication skills, ability to articulate ideas clearly Proven ability to meet development commitments and manage expectations Desire for constant improvement Ability to work independently and as a strong team player Ability to work in a fast-paced, deadline driven environment running multiple projects simultaneously High level of computer literacy with spreadsheets, word processing and database software and business systems (Word, Access, Excel, PowerPoint, MS Project, VISIO and other graphic software). Extensive development, architecture, and configuration skills in Microsoft SQL Server 2008, 2012, or 2014 including strong SQL development skills (preferably Microsoft T-SQL). Extensive development, architecture, and configuration skills with the Microsoft .NET framework including development of applications using C# or VB.NET. EDUCATION & EXPERIENCE REQUIREMENTS Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline required and 5 years of experience testing highly complex software applications crossing multiple platforms and diverse technologies. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. RESIDENCY REQUIREMENT: The person in this position must live in NC, SC, GA, TN, VA, MD, or FL. SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation. DEADLINE FOR APPLICATION: Open until filled. APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.

Job Description A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary Compass Group is a FTSE 20 and Fortune Global 500 company. We're the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That's just one of the reasons why we're the World's leading contract catering, hospitality, and business support services provider. We operate in 40 countries at more than 50,000 client locations and serving over 5.5 billion meals a year. We operate in all major sectors and industries including education, business, healthcare, government & defense, sport & leisure, offshore and hospitality. From outstanding restaurant and dining experiences in amazing venues and stadiums to feeding thousands of students, patients, workers, and military personnel, we deliver warm welcomes, clean buildings, and safe environments. This role will be based in our Charlotte, NC office and will report directly to the Sr. Director of Global Audit Services - North America. Working closely with the North America senior leadership teams, this role will be responsible for delivering the audit plan for North America (US and Canada) and providing support and thought leadership on risks and controls. Overnight travel is anticipated to be 15-20%. Responsibilities · Plan and deliver internal audits across the North America region. · Draft high-quality internal audit reports with concise and practical recommendations. · Develop strong working relationships with management teams and stakeholders. · Develop and maintain the North America audit universe. · Support the risk assessment process and annual audit planning process. Prepare materials for the Audit Committee related to governance requirements. · Continuous improvement of the internal audit methodology. · Provide thought leadership in the areas of risk and controls. Skills and capabilities · Proactive self-starter with the ability to lead, work independently and engage with teams at all levels in the organization. · Excellent verbal and written communication skills are essential as is the ability build rapport and influence senior stakeholders. · Ability to translate and communicate technical or complex ideas in a simple and concise manner. · Demonstrated ability to think holistically about risks in the context of overall business risks. · Strong analytical skills, with strong risk awareness and understanding of processes and controls. Data analytics experience beneficial. Education and experience · Minimum 5 years of audit experience including audit leadership experience · Strong knowledge of Internal Auditing Standards, PCAOB Standards, and COSO, etc. · Recent (past 5 years) US SOX experience strongly preferred. · Holds a recognized accounting/auditing certification (e.g., CPA, CIA) · Experience in a large consumer-focused business is advantageous. Fortune 500 experience preferred. · Excellent PC Skills (Word, Excel, Access, PowerPoint, Visio, electronic audit work papers, etc.) · Experience with SAP and HFM preferred. Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1483601 Compass Corporate Julia Vogel [[req_classification]]

Requirements Minimum Qualifications/Requirements: Valid Driver's License required. Bachelor's degree in human services, mental health or related area. Master's degree preferred. A minimum of 7 years' leadership experience in the field of human services or mental health A minimum of 10 years' experience working in the field of human services or mental health Experience in multi-site leadership preferred Strong relationship building and networking skills Displays the capacity/coachability for future growth and development as a leader Ability to travel as needed This role is Fully Remote to Residents of North Carolina only. You're the right fit for the State Director of North Carolina if… You have a passion for growing and developing leaders. You enjoy knowing you're making an IMPACT on the lives of others EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you! If your qualifications meet the requirements of the job, and you want to be part of a winning culture, don't delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities! Thompson is an Equal Opportunity Employer. Thompson participates in E-Verify. #TCFFSD Salary Description $90k-$100k annually

Clinical Outpatient Services Intake Counselor - Full Time Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope, & Authenticity! As our Intake Counselor on our Clinical Outpatient Services team, you will be responsible for conducting comprehensive clinical assessments for new and returning clients and ensuring required documentation is completed and filed correctly and timely. Comprehensive clinical assessments may be provided at the office location, via telehealth, or at community partner organizations. This position may be hybrid (work from home and in-office), and may offer flexible schedules based on organizational needs and preferences of employee. This position requires experience in clinical diagnostics and level of care assessment. Pay $26.44+ per hour, based on credentials. Schedule FT flexible schedule. Benefits Being a part of a non-profit behavioral health organization has some unique benefits, along with our incredible health insurance options. Working here at SouthLight, you will be able to make a difference in people's lives every day, and know that you are a part of inspiring positive change in your community. Full-time employees are eligible for medical benefits the first of the month 30 days after hire date. Options for a standard plan and an HSA plan with a $300 initial contribution and up to a $25 per paycheck match. 10 paid holidays and PTO hours which accrue at a rate of 10 hours per month. After 6 months employees are eligible to enroll in our 401(k) plan which has a 4% match. Company paid life insurance, short and long term disability, in house and paid training opportunities, and additional pay for working holidays. We are excited to offer an additional benefit of Clinical Supervision Reimbursement. We will provide a monthly reimbursement of up to $200 to each full-time, associate level clinician electing this benefit for no more than 2 years, or until licensure is completed, whichever is first. Licensures eligible to receive this benefit include LCSWA, LCMHCA, LMFTA, LPA, LCASA, and CADC Job Responsibilities of a Clinical Outpatient Services Intake Counselor * Provide screening, clinical assessment, and treatment recommendations in a professional and engaging manner * For each client assigned, provide orientation to treatment that includes person centered treatment planning, crisis plans, schedule of services, confidentiality, client rights, consent for services and financial requirements. * Maintain client records, including NC-TOPPS: submit assessment within 24 hours of service according to MCO/Medicaid guidelines, obtain all required signatures, maintain chart organization, file in a timely manner * Provide documentation (comprehensive clinical assessments and person centered plans) to the billing office that satisfies reimbursement authorizations according to guidelines and deadlines established by Wake County, Medicaid and third party insurance. * Participate in clinical supervision and treatment teams as needed * Participate in urine drug screen collection as needed. Use the results as a therapeutic tool to determine the client's level of care and need for treatment. * Demonstrates a willingness to provide clinical coverage, including coverage for the First Responder Crisis phone rotation. * Participate as needed, in the supervision of interns and other tasks as assigned. Qualifications of a Clinical Outpatient Services Intake Counselor Education and Experience * Master's degree in Social Work or related counseling field * Experience completing comprehensive clinical assessments * Minimum 1 year clinical experience, community behavioral health preferred Licensure/Certifications * Licensed (fully or provisionally) to practice clinically (LCSW, LCAS, LCMHC) - full LCSW preferred! Knowledge, Skills, and Abilities * 12 Core Functions * Familiarity with the DSM-V for diagnostic and treatment purposes. * Familiarity with levels of care and treatment recommendations * Working knowledge of systems theory and/or other counseling theories and substance abuse treatment. * Solid understanding of the symptoms and nature of substance use and mental health conditions * Excellent interpersonal and communication skills with a wide variety of constituents from diverse backgrounds. * Excellent organizational skills and attention to detail * Excellent written communication skills * Microsoft Office Suite * Knowledgeable of service definitions * Knowledgeable of Electronic Medical Records About SouthLight Healthcare Tap into your passion at SouthLight Healthcare. Build your career in an environment where your voice, passion and work matters every day. At the core of SouthLight is a commitment to our values, our employees and clients. We strive to be an organization where every colleague can contribute and excel. We are an equal opportunity employer and committed to building a culture that values diversity and inclusion. SouthLight offers competitive opportunities and a robust benefits package. Founded in 1970, SouthLight Healthcare is one of the area's largest and long-established nonprofit providers of substance use treatment and mental health services. With outpatient and community-based programs, SouthLight provides prevention, education and treatment services in the Triangle and beyond. SouthLight has multiple office locations throughout the Triangle area, serving more than 9,000 clients each year. Services include adult outpatient counseling, Intensive Outpatient Program, Psychiatric Services and Medication Management, Opioid Treatment Program, Court Deferral Program, Peer Support Services, Family Centered Treatment, Community Support Team and a residential treatment program for women and children and more. We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex. Employment offers are contingent upon a satisfactory pre-employment drug screen. Professional references will be checked and criminal, abuse, driving, and fraud background reports will be obtained. Unsatisfactory results of any of these reports may result in SouthLight withdrawing the offer.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Competitive Compensation & Benefits Package! eligible for - Annual incentive bonus plan Medical, dental, and vision insurance with low deductible/low cost health plan Generous vacation and sick time accrual 12 paid holidays State Retirement (pension plan) 401(k) Plan with employer match Company paid life and disability insurance Wellness Programs Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Office Location: Remote option; Available for any of Partners' NC locations Closing Date: Open Until Filled Primary Purpose of Position: This position provides nonclinical administrative support to the PartnersACCESS call center. The Call Center Representative primary responsibility is to answer inbound calls and assist callers by connecting them to the appropriate party, sharing information, providing technical assistance, answering questions, handling and/or resolving complaints. Must maintain a high level of professionalism, patience and empathy working with callers who may be frustrated and may have complex medical, behavioral health, intellectual and other developmental conditions; and must still maintain the highest level of customer satisfaction by seeking first call resolution. Must live in North Carolina and preferably in Partners counties. Role and Responsibilities: Ability to learn complex information about two Medicaid health plans and their benefits. Work in a call center environment and interact with callers who are generally members and providers, to deliver information, answer frequently asked questions, and address complaints. Route calls to the appropriate resource. Including appropriately identifying and elevating those more complex or crisis calls. Understand Health/Mental Health (MH)/Substance Use (SU)/Traumatic Brain Injury (TBI)/Intellectual/Developmental Disability (I/DD) treatment needs, benefit information and referral of members calling to determine if they may potentially qualify for services. Review call notes, enrollments, registrations, or other identified documents for completeness and/or accuracy. Collect and enter demographic data into the electronic record, completion of appropriate forms, explanation of services, benefits and resources, verifies Medicaid and dispatch. Provide follow up calls. This position demands a high level of accuracy and confidentiality. Information must be handled according to NC standards and rules, state and federal laws and LME/MCO and NCQA standards, procedures, policies and protocol. Trained on the requirements, policies and procedures of the BH I/DD Tailored Plan operating in North Carolina and can respond to all areas within the Member Handbook and Provider Manual, including resolving claims payment inquires in one touch. Automation: Screenings are completed using standard and specialized computer programs. Inputs accurate information into the system and unlocks electronic service records with appropriate consents, enters all necessary data elements into data systems. Cooperative Efforts: Must be a team player and have a positive attitude. Establish and maintain effective working relationships within the unit, agency, and service system Consistently demonstrate professionalism, tact and diplomacy in handling volatile callers and/or working with contract providers and other external parties. Participate in Unit Staff meeting, Agency Staff meetings, (All staff meetings) and assigned committees. Interacts by phone with providers to provide information in response to inquiries, concerns, and questions. Interact with providers to provide information in response to inquiries about services and other resources. BH I/DD Tailored Plan eligibility and services. Knowledge, Skills and Abilities: Knowledge/Ability to Learn: Health, mental health, substance use, traumatic brain injury and intellectual/developmental disability service delivery and NC Medicaid Managed Care system as well as the resources available in the community. Call center functions, member population, potential for crisis issues, confidentiality laws and program protocols/policies. High level computer skills. Ability communicate effectively orally and in writing, have good keyboarding skills and be able to multi-task. Ability to provide technical assistance to both members and Providers. Ability to maintain confidentiality when screening and referring calls. Education/Experience Required: High School diploma and at least (1) year of healthcare and/or MH/SU/IDD/TBI experience. Education/Experience Preferred: Associate degree or higher and one (1) year of healthcare or MH/SU/IDD/TBI experience, or Associates Degree in Nursing (ADNs) and at least one (1) year of healthcare and/or MH/SU/IDD/TBI experience. Bilingual preferred (for one of the positions). Licensure/Certification Requirements: N/A

Description & Requirements Maximus is seeking a remote Intern-AI Solution Engineering to help us accelerate the integration of cutting-edge AI technologies including Large Language Models, ModelOps, Rules Engines, and custom neural networks. The successful candidates work will impact production systems and help us achieve our 2026 AI goals. Please Note: This is a 10-week Internship, 40 hours per week. Essential Duties and Responsibilities: - Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset. - Escalate issues and questions to management, as necessary. - Participate in group discussions with peers or external groups to solution problems of moderate scope. - Participate in meetings to gain process knowledge and guidance on assigned projects. - Read, understand, and perform assignments within prescribed guidelines. - Approach challenges and create solutions with a critical thinking and customer service mindset. - Prepare standard reports and presentation materials. Minimum Requirements - High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. Required: - Familiarity with Python, Probability and Statistics, Calculus and Linear Algebra Preferred: - Familiarity with multiple programming languages, Git, API programming and Cloud Infrastructure EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 25.00

Competitive Compensation & Benefits Package! eligible for - Annual incentive bonus plan Medical, dental, and vision insurance with low deductible/low cost health plan Generous vacation and sick time accrual 12 paid holidays State Retirement (pension plan) 401(k) Plan with employer match Company paid life and disability insurance Wellness Programs Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Office Location: Hybrid option; Available for the Gastonia, NC location Closing Date: Open Until Filled Primary Purpose of Position: To provide executive-level paralegal and administrative services for the Office of Legal Affairs (OLA), including Chief Legal Officer/General Counsel (CLO/GC), Director of Legal Services, staff attorney(s), legal specialist(s) and waiver contract manager. Highly collaborative culture. Under licensed-attorney supervision where required, this position entails professional legal work in a variety of legal/operational areas or functions, including but not limited to legal research; and drafting, reviewing, proofing and communicating legal/regulatory matters regarding litigation, transactions/contracts, regulation, legislation, internal and external dispute resolution, grievances/complaints, and related legal projects. As detailed further below, key role will be managing Partners many complex policies and procedures (P&Ps), as well as program descriptions, plans and even assisting with board guidelines. In addition, position will require successful applicant to field, route and/or address (or to ensure attorney and/or OLA team addresses) legal issues and questions from various Partners' business units and staff. Examples of work include coordinating all aspects of the internal Policy and Procedure process (with assistance of waiver contract manager); preparation and occasional participation in board level and committee meetings; assist legal team with their projects, including, e.g., key OLA metrics and ensure monitoring, prompt routing, payment and reimbursement of legal bills and expenses. Works with extremely sensitive and confidential information and records. Perform other duties as needed consistent with an executive level paralegal. Work closely with Associate General Counsel, Director of Legal Services, Waiver Contract Manager, Legal Specialist, Program Integrity Director, and their teams, also located in OLA. Position reports directly to Director of Legal Services. NOTE: Representation of Partners in a court of law and other acts constituting the practice of law are the responsibilities of attorneys in or for OLA. Position will cooperate with, assist and take significant responsibility for preparation of work by attorneys, but have no authority to act as legal counsel for Partners or to practice law without a license. Role and Responsibilities (percentages are approximations): 50% Policies and Procedures (P&Ps): With assistance and guidance of waiver contract manager, will be directly responsible for Partners' almost 300 P&Ps, that must be regularly reviewed, vetted and approved by management, leadership and Board. This includes oversight of revision and creation of P&Ps by Partners' staff for accreditation, certification, contract and regulatory compliance. Also, can include Program Descriptions, Plans and perhaps assisting with board guidelines. Assist with and/or manage automation and process improvement of P&Ps. As detailed below, this role requires extensive organizational skills, knowledge and comfort with software, critical thinking, and strong writing and collaborative communications skills. 35% Traditional Paralegal Services: With assistance from attorneys, legal specialists, waiver contract manager, and program integrity investigators, provides moderate to complex legal support services. Examples include: performing legal research, both formal from traditional legal research databases (currently Lexis) and from non-traditional resources such as State and Federal legislative and regulatory websites. assisting with obtaining, reviewing, proofing, executing and interpreting contracts and transactions. assisting with drafting, review, proofing and issuing communications with staff, outside counsel and opposing counsel regarding contracts, litigation (subpoenas, hearing notices, pleadings, motions) and related legal projects; assisting with or fielding, routing and and/or addressing legal issues and questions from various Partners' business units and staff, and/or ensuring appropriate OLA staff does so; attending and or assisting attendees with key meetings, hearings and conferences, providing insights to and taking notes for OLA team and Partners. gather, organize and marshal on demand relevant documents, information and evidence to support OLA work and obligations. liaising with Program Integrity staff on legal matters arising to legal staff from or related to investigations of alleged fraud, waste and abuse; consulting OLA attorneys for supervision on matters and in any instance that might be construed as the practice of law. 10% Administrative Support: Provides comprehensive and often sophisticated/complex administrative support to OLA team. Examples include assisting OLA staff or directly to: maintain OLA legal files and records. create, maintain, analyze and report key OLA metrics using various OLA-specific resources and interdepartmental support. routing, payment and reimbursement of legal bills and expenses, including potential assistance with the OLA legal matters management and invoicing software and database (currently CounselLink). communicate with outside counsel regarding pending assigned cases and legal matters, billing guidelines and other needs. coordinate and support highly visible functions and events, including preparation for board, executive, management level and other meetings; provider forums, council and other meetings; legal trainings; and other events involving Team OLA. reserve and arrange meeting space, including IT needs. schedule and coordinate select conference calls, meetings, mediations, and hearings. handle staff expense reimbursements, travel reservations, supplies and miscellaneous OLA operational matters. 5% Other Duties as Assigned: In all roles and responsibilities, assures confidentiality of information of a sensitive nature within the department and organization. Adheres to court, regulatory, Partners' and other deadlines. Highly organized and digitally proficient, and able to multitask in fast-paced, detail-oriented -- but highly collaborative, team-oriented and cross-functional -- environment. Maintains a thorough understanding of legal procedures and documents. Able and authorized to exercise good judgment in a variety of situations when communicating directly with persons within and outside Partners, including leadership, healthcare professionals, attorneys, judges, regulators and others. Strong oral and written communication skills essential. Significant attention to accuracy. Excellent people skills. Knowledge, Skills and Abilities: Considerable knowledge of the principles and practices of NC administrative law specifically and general knowledge of the laws, rules, and regulations applicable to LME/MCOs. Ability to maintain effective working relationships with the public and other persons contacted in the course of work. Ability to anticipate and timely meet deadlines and projects. Considerable knowledge of office practices, techniques, and technology. Working knowledge of and the ability to understand legal documents, contractual language, legal processes and other complex or sophisticated topics and materials. Excellent communication skills, both orally and in writing. Detail oriented with excellent organizational skills, including ability to manage multiple schedules and tasks. Proficiency in Word, Excel, Outlook and PowerPoint, including the ability to design reports and presentations for internal and external recipients; excellent typing skills. Proficiency in law-related and P&P software and database resources, including or comparable to LexisNexis and CounselLink. Ability to manage and uphold integrity and confidentiality of sensitive data, internally and externally. Ability to analyze, understand, and complete tasks related to state and federal rules, regulations and laws. Ability to establish and maintain effective, positive working relationships with staff, other members of the organization and stakeholders. Ability to analyze, interpret and recommend policy, rules, and procedural guidelines. Ability to complete non-routine activities and tasks that might require deviation from established procedures; must be able to choose the appropriate course of action and recognize the existence of and differences among situations; sound judgment and critical thinking. Ability to plan and carry out the day-to-day work of the office based on priorities and knowledge of the departments; and Ability to recognize sensitive or unusual situations that should be referred to another more appropriate staff member or to the supervisors. Commitment to Partners' core culture values. Education and Experience Required: A minimum experience of two years in a law-related role with law firm or law department. Working knowledge of legal database software, e.g., LexisNexus or Westlaw. Extensive knowledge and proficiency of Microsoft Office products (Word, Excel, Outlook, PowerPoint, etc.). Comfort and experience with electronic modes of communication, filing, record keeping and office management. While not frequent, must have ability to travel between counties. Must reside in North Carolina or within 40 miles from its border. Education and Experience Preferred: Associate or higher degree in Legal Studies, Business, Office Administration, Healthcare, Human Services or other relevant field, including, paralegal/legal studies, Criminal Justice, Political Science, or legal assistant. Experience in healthcare, especially public behavioral health, managed Medicaid, and healthcare payor systems and law. Knowledge of and experience/proficiency with LexisAdvance, CounselLink, WestLaw and e-OAH. Substantial prior paralegal, legal assistant or related working experience or credentialing highly preferred, especially certification as paralegal or legal assistant, e.g., NCCP. Licensure/Certification Requirements: Paralegal, Legal Assistant, or similar recognized certification, e.g. NCCP (out of state certification acceptable). Law license not required. JDs welcomed to apply but should not expect promotion to attorney position with or without license.

Description & Requirements Maximus is looking to fill a Sr Business Analyst position. The Sr Business Consultant position supports CDC initiatives by conducting data-driven evaluations of management and organizational structures to improve operational efficiency, customer experience (CX), and overall service quality. Assists in mapping and optimizing the customer journey using quantitative and qualitative insights to identify pain points and opportunities for improvement. Collects, verifies, and analyzes performance and survey data to uncover trends, measure customer satisfaction, and recommend actionable improvements that enhance service delivery and streamline processes. - Position is remote and temporary through August 31, 2026 - Must be available to work the occasional weekend or holiday depending on business needs - Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST -You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed. Please Note: This position requires a personal computer or laptop during training period(Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3 Essential Duties and Responsibilities: - Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects. - Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques. - Assist in establishing standards for information systems procedures. - Develop solutions to a variety of complex problems. - Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses. - Follow Information Management guiding principles, cost savings, and open system architecture objectives. Responsibilities: - Data Analysis & Insights: Collects and validates operational, performance, and customer satisfaction survey data; performs trend analysis and develops metrics to measure efficiency and CX outcomes. - Customer Journey & CX Optimization: Maps end-to-end customer interactions; identifies friction points and designs solutions to improve engagement and satisfaction. - Survey Analysis: Analyzes customer feedback and survey results to identify drivers of satisfaction and areas for improvement; translates insights into actionable strategies. - Process Improvement: Applies data-driven methodologies (e.g., Lean, Six Sigma principles) to redesign workflows, reduce bottlenecks, and improve turnaround times. - Reporting & Visualization: Develops dashboards, models, and reports to communicate findings; prepares presentations for leadership and stakeholders. - Facilitation & Collaboration: Leads working groups and stakeholder sessions to align on improvement strategies; ensures recommendations are actionable and measurable. - Continuous Improvement: Monitors implemented changes for impact; iterates based on performance data, survey feedback, and evolving CDC objectives. This position requires the use of your own personal computer or laptop during the training period (tablets, iPads, and Chromebooks are not permitted). Once training is complete, the program will provide the required equipment. Maximus will provide computer equipment once training is completed. Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3) - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 130,000.00

At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations. Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world's largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines. LabCorp is seeking an **Associate Director, Global Client Delivery,** to join our **Central Labs Services** team. In this position, you will be accountable to create, implement and advance the Study Management function's vision and strategy in alignment with the Global Project Management (PM) strategy. This position is directly responsible for the day-to-day management and supervision of the study management team to ensure the successful implementation of the global project management strategy, structure, process, and metrics to deliver outstanding customer satisfaction. The Associate Director will ensure integrated services with other global parts of Global Project Management, across departments and business units, focusing on innovative solutions to meet the needs of the pharmaceutical and biotech industries. The three primary areas of focus are: + People: Provide an environment where people can build their careers and thrive + Process: Contribute to an ongoing and sustainable improvement in cost, quality and service delivery for the Portfolio Manager, GSM and SDL functions. + Client: Deliver market-leading quality in an environment of increased regulatory scrutiny through a systematic quality program with focus on continuous improvement. **This is a remote opportunity and can be located anywhere in the US. Indianapolis metro area preferred.** **Responsibilities:** + Manage and supervise the day-to-day operations of the project management team including but not limited to: + Ensure the development of a competent workforce to meet growth plans within budget. + Ensure the seamless integration of project management services and influence pan-Labcorp Drug Development as necessary. + Accountable for the activities and outcomes of the project management team(s), taking corrective action where appropriate. + Ensure appropriate resource allocation to successfully implement and execute project plans to achieve agreed upon service levels. + Ensure consistent implementation, use, and review of SOPs. + Establish and monitor performance objectives for direct reports and take corrective action where appropriate. + Complete thorough, timely and well-documented performance evaluations and interim progress reviews. + Lead the study management team tasks related to planning, budgeting, and cross project management team issues. + Participate in the Project and Alliance Leadership team to establish strategy and business plans. + Engage in mentoring and developing staff and participate in Talent Assessment and Succession Planning processes. + Champion the PM Excellence strategy to continue to grow and enhance the PM competencies across the organization. Engage and partner with other PM pan-Labcorp Drug Development to share best practices and develop appropriate partnerships. + Drive a culture of continuous improvement, quality, and productivity. + Identify business growth opportunities and project management service enhancements. Monitor, track, and manage progress to the PM strategy. Share learning and best practices as appropriate. + Ensure all service failures and opportunities (CCLS and pan-Labcorp Drug Development) are identified, tracked, and resolved in a timely manner. Take preventative action to ensure that the same service failure(s) does not occur. Share learning and best practices as appropriate. + Accountable for the effective management of the study management team budget as appropriate. + Effectively partner and influence across CLS Leadership, Alliance Leaders, Business Development Directors, and Executive Sponsors to meet the growing and evolving client needs. **Minimum Experience Required:** + Minimum 5 years of people leadership experience + Experience managing a team of up to 20 plus is preferred + Excellent written, verbal, and interpersonal skills + Demonstrated high degree of initiative and ability to work collaboratively + Proven ability to inspire effective teamwork and motivate staff in a multi-regional, matrixed environment + Knowledge of regulatory requirements in clinical or laboratory settings + Strong negotiation skills to facilitate, guide, and influence a unified approach within a global, cross-functional environment + Proven strength in planning, problem solving, and organization + Consistent track record of driving continuous improvement and achieving results through leadership + Demonstrated ability to interact with, influence and inspire staff at all levels of the organization + Inclusive and engaging presentation and communication skills + Demonstrated leadership development capabilities **Minimum Education/Qualifications/Certifications and Licenses Required:** + 4-year degree + Clinical trial or central laboratory experience in a people leadership role + Regulatory experience (GXP) **Preferred Education:** + MBA or master's degree **Application Window:** closes at the end of the day 1/30/2026 **Pay Range:** 130-160K per annum All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** . **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .

The Member Care Coordinator position is a non-clinician role that works in collaboration with the Care Management staff and/or quality improvement staff to support the multi-disciplinary team approach of patient care by meeting key performance indicators (closing care gaps, reducing hospitalizations, readmissions, ED utilization, and PMPM costs) and other organizational mandates as designated. The Member Care Coordinator may work remotely within regions to cover the needs across the state and/or may work on site at CCPN practices. Member Care Coordinators may directly assist members in improving their ability to improve their health outcomes. They also help design and implement systems to ensure the smooth operation of office functions and to support the Care Team. Member Care Coordinators may also work directly with assigned practices to assist them in addressing care gap closure under the direction of Provider Relations Representatives. This is primarily a remote position. Occasional in-person training and travel may be required. Essential Functions Receive and document all referrals from various sources into the Care Management documentation platform Verify eligibility and demographic information May complete Health Risk Screenings as needed Assist with mailing of educational materials, consent forms or other documents to the member as necessary Assist with referrals on behalf of the Care Management team Provide information for access and coordination of resources Assist member with care coordination and health care system navigation Provide culturally appropriate health education and information Provide general education and social support Advocate for members Identify care gaps and perform outreach to members in attempt to close gaps as requested Assist practice to submit supplemental data to health plans to provide documentation of gap closure as requested; assist with scheduling medical appointments and transportation as needed Assist to address with Social Determinants of Health as needed Access multiple EHR's to obtain and upload into the care management platform Access to Hospital/Data or Electronic Medical Record system will be required, as necessary Notify supervisor promptly of any issues with carrying out any duties assigned Adhere to CCNC Privacy and Security policies to ensure that patient and company data is properly safeguarded Abide by department guidelines, company policies, and HIPAA regulations Perform other duties that assist in keeping the operations organized and functional Attend Departmental and corporate meetings, local and regional training, or other events as required Understand and uphold CCNC goals, objectives, and standards Travel using a personal vehicle will be required within the region and/or the State Qualifications High school diploma or GED required; or Licensed Practical Nurse 2-4 years minimum experience in a health care setting required 2- or 4-year degree in health-related field preferred Bilingual preferred Maintain a valid driver's license with current auto liability insurance Knowledge, Skills, and Abilities Knowledge of and experience working in patient or clinical data systems Computer skills required including various office software and the internet; experience with MS Office software preferred Knowledge of state and federal benefits system Excellent communication skills - oral and written Proficient Motivational Interviewing skills Organizational and time management skills Sensitivity to diversity of cultures, language barriers, health literacy and educational levels Knowledge of medical terminology Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives Able to shift strategy or approach in response to the demands of a situation Working Conditions The job environment is primarily an office or home environment. Multiple contacts are required with various members, providers, multi-payer systems and community partners to ensure coordination of services; exposure to general office and household conditions, as well as communicable disease could occur Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time Must be able to utilize office equipment, computer, keyboard and phone with or without assistive devices Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds Travel will be required within the region and/or the State

City/State Norfolk, VA Work Shift Multiple shifts available Join us virtually on Wednesday, December 10, 2025 between 11am and 3pm (EST) for a Virtual Hiring Event specifically for Imaging! Opportunities currently available: * CT Technologist * Diagnostic Medical Sonographer * Interventional Technologist * Mammography Technologist * MRI Technologist * Nuclear Medicine Technologist * PET/CT Technologist * Radiology Technologist * Vascular Lab Sonographer Locations included: * Sentara Albemarle Medical Center in Elizabeth City, NC * Sentara BelleHarbour in Suffolk, VA * Sentara Brock Cancer Center in Norfolk, VA * Sentara CarePlex Hospital in Hampton, VA * Sentara Greenbrier in Chesapeake, VA * Sentara Lake Ridge in Lake Ridge, VA * Sentara Leigh Hospital in Norfolk, VA * Sentara Martha Jefferson Hospital in Charlottesville, VA * Sentara Norfolk General Hospital in Norfolk, VA * Sentara Northern Virginia Medical Center in Woodbridge, VA * Sentara Obici Hospital in Suffolk, VA * Sentara Port Warwick in Newport News, VA * Sentara Princess Anne Hospital in Virginia Beach, VA * Sentara RMH Medical Center in Harrisonburg, VA * Sentara Virginia Beach General Hospital in Virginia Beach, VA * Sentara Williamsburg Regional Medical Center in Williamsburg, VA We have Full Time, Part Time, and Flexi/PRN options. Many shifts available including perm weekends. Sign on bonus and relocation assistance available for qualified applicants. This is an exciting opportunity to speak directly with recruiters and hiring managers and discuss what your future goals may be and how Sentara can help get you there. Please click on the following link for job requirements, additional details, and to register to virtually attend this event: Sentara Health System Wide Virtual Hiring Event for Imaging . Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development * Pet Insurance * Legal Resources Plan * Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day! Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Job DescriptionDescription: Billing and Insurance Specialist will provide essential support to our out-sourced billing provider, ensuring claims for medical and dental patient services are filed accurately and timely, resolving claims and coding-related issues, and ensuring patient accounts are accurate. The Specialist will work collaboratively with other members of the organization to maximize accuracy, efficiency and promptness of the claim life-cycle. Minimum of 1 year remote work experience, with a strong work ethic. Accounts Receivable and claims follow up experience required. Must live within driving distance to our Asheville, NC office. Background check and Drug screen required. AMH offers the following benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance EOE. No recruiters or phone calls please. Requirements: EDUCATION/EXPERIENCE Billing or Coding certification preferred Experience with Medical and Dental preferred Two years of experience in billing operations of a health facility Ability to observe and document work-flows Clinical knowledge sufficient to converse with Physicians, Nurse Practitioners, and Physician Assistants Excellent communication and interpersonal skills with the ability to follow-up and develop positive relationships Strong healthcare software experience Ability to read and comprehend general instructions, correspondence, and memos Schedule: 8-hour shift Day shift Monday to Friday Ability to commute/relocate: Asheville, NC 28801: Reliably commute or planning to relocate before starting work (Required) Education: Associate (Preferred) Billing & Coding Certification (Preferred) Pay: From $19.00 per hour Benefits: Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person

Job Description Internship Program Duration: May 18th, 2026- Aug 6th, 2026 Internship Location: Charlotte, NC Internship Hours: Full-time, 8 AM to 5 PM WE ARE a family of companies delivering the best in food, hospitality, and support services. As the leading foodservice and support services company in the US, we are known for our great people, great service, and great results. If you've been hungry and away from home, chances are you've tasted our delicious food and experienced our outstanding service. Our 250,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, stadiums, arenas, convention centers, museums, and much more - in all 50 states. WE BELIEVE that each and every employee plays a key role in our growth, innovation, evolution, and legacy. We know that the next big idea can come from anyone. We encourage developing and attracting diverse talent that differentiates us as a company as we continue to raise the bar in everything we do. YOU ARE someone that is passionate about developing yourself and those around you. You enjoy being a part of a team that is collaborative, innovative, and driven to succeed. You are inspired to create lasting, memorable experiences for guests. You believe in delivering great service to guests, building strategic partnerships with clients, and continuing to learn and improve each day. You are flexible, adaptable, and are able to act decisively with little or no supervision. Our Team is currently seeking an Accounting Analyst intern within the Compass Technology Finance department. This is a great opportunity to gain valuable experience and learn from a team with varied strengths. You will be working with vendors and internal customers to research and resolve concerns. Responsibilities: Research and escalate billing errors with vendors and Compass Tech Managers Analyze, compare, and organize data from various sources and vendors Research backup and support against vendor invoices, purchase orders, and requests Use SAP system to research invoice status Create and maintain cost center and employee information on IT equipment Ensure business spend is with approved vendors Prepare monthly journal entries, payments, and reconciliations Research and resolve general ledger account variances Special projects as assigned Qualifications: Pursuing Bachelor's, as a rising Junior or Senior, in Accounting or similar undergraduate program with a minimum GPA of 3.0 Proficient in MS Office skills (Excel, Word, Access) Requirements: Demonstrate awareness, understanding, and skills vital to work in a diverse environment Strong communication and interpersonal skills Proficiency regarding time and meeting deadlines Self-directed, proactive, and curious Curiosity about the hospitality and service industry Can-do attitude Attention to detail Apply to Compass Group today! Click here to Learn More about the Compass Story At this time, employment-based visa and permanent residency sponsorship is not currently available for this position. This is a paid intern position; however, it is not eligible for benefits such as medical, dental, vision, etc. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

which will work primarily out in the assigned communities.** Join a Mission That Moves With You: Mobile/Remote Care Management across NC Why You'll Love Working Here In 2026, the future of healthcare is in the community. As an I/DD Care Manager at Partners, you aren't just managing files-you are the architect of a better life for individuals with Intellectual and Developmental Disabilities. We offer a role that balances clinical excellence with geographic flexibility, supported by one of the most stable and competitive benefits packages in North Carolina. The Perks of Joining Our Team: Work Where You Live: Fully mobile/remote role serving the counties you live in, work in and call home. Financial Security: State Retirement Pension plan, 401(k) with employer match, company paid life and disability insurance, and an annual incentive bonus. Health & Wellness: Low-deductible medical/dental plans and generous vacation + sick time accruals. Student Loan Relief: We are a Public Service Loan Forgiveness (PSLF) Qualifying Employer-let your work pay off your education. Celebrate Life: 12 paid holidays and dedicated wellness programs. See attachment for additional details. Location: Available for Gaston, Cleveland, Rutherford NC locations; Mobile/Remote position Projected Hiring Range: Depending on Experience Closing Date: Open Until Filled Your Impact & Role As a Partners Care Manager, you will serve as the primary point of contact and navigator for members with I/DD and/or dually diagnosed members. You will lead "Team Based Care," ensuring our members receive holistic support that integrates physical health, behavioral health, and long-term supports and services. What a Typical Week Looks Like: Meet Members Where They Are: Meet members in their communities to assess their current and projected needs to build Person-Centered Care Plans/Individual Support Plans (ISP) to get them closer to achieving their vision for their lives. Integrative Leadership: Facilitate interdisciplinary team meetings to ensure doctors, specialists, providers and families are all moving in the same direction to meet the member's needs. Transition Expert: Guide members through life's big changes-moving from school to adulthood, returning home from care facilities, gaining optimal independence and finding the right combination of paid supports to maintain or increase overall health and wellness. Empowerment: Educate members and families on their rights and connect them to the array of services and our network of providers to secure their future. Who You Are A Mobile Professional: A North Carolina resident and you thrive on the road and value the autonomy of a community-based role. Travel is an essential part of how you connect with those you serve. A Systems Navigator: You understand (or are eager to master) Medicaid regulations, 1915i services, and the Tailored Plan landscape. A Person-Centered Planner: You believe there is no "one size fits all" solution in care management. You bring a voice to vulnerable individuals through your strengths of observation, connecting the dots, supporting their journey through your planning skills. Qualified Candidate to apply:You've earned your degree and put it to work! Congratulations! You are who we are looking for if one of these many different scenarios describe you… You have earned a Bachelor's degree in a human services field like psychology, social work, nursing or other relevant human services field: and you bring with you a minimum of 2 years full-time experience working with individuals with Intellectual and Developmental Disabilities and at least 2 years of your work experience was with people with significant Long-Term Services and Supports (LTSS) needs due to their disability in a setting where they receive care in the community OR You earned a Bachelor's degree outside the human services field and you have at least 4 years full-time experience working with individuals with Intellectual and Developmental Disabilities. and at least 2 years of your work experience was with people with significant Long-Term Services and Supports (LTSS) needs due to their disability in a setting where they receive care in the community OR You earned a Master's degree and have a minimum of 1 year full time experience working with individuals with Intellectual and Developmental Disabilities and at least 2 years of your work experience was with people with significant Long-Term Services and Supports (LTSS) needs due to their disability in a setting where they receive care in the community

LOCATION: Remote - This is a home based, virtual position that operates Monday - Friday from 8:30am-5:00pm EST. Incumbent needs to be close to the Asheville, North Carolina area and must have the ability to travel to the Asheville office if needed . GENERAL STATEMENT OF JOB The Infrastructure Engineer will be responsible for provisioning, installation, configuration, operation and maintenance of systems/networking/security hardware and software for the organization. Responsible for cloud computing including planning, management, designing, maintenance, and support. Responsible for planning, designing, and implementing core network infrastructure. Position will champion innovation within the organization; ensure that cloud, infrastructure and on-premises environment, and related procedures adhere to organizational policies. Position will work closely with business partners and vendors. This position will report to the Infrastructure Operations Manager. Note: This position requires access to and use of confidential healthcare information or protected health information (PHI) as described in laws addressing patient confidentiality, including, but not limited to, the federal HIPAA law, the Confidentiality of Alcohol and Substance Abuse Patient Records law, 42 CFR Part 2, and various state laws. As such, the individual filling this position shall be required to be trained regarding such laws and shall be required to observe those laws in his/her capacity as an employee of Vaya Health. The individual filling this position shall also sign a confidentiality statement as an employee of Vaya Health. ESSENTIAL JOB FUNCTIONS Customer Service: Provide customer service support and consulting for Microsoft Exchange, Azure Cloud, and Core Network infrastructure Ensure documentation is always up to date and champion change management. Handle Tier - 3 escalated Service Desk tickets within the appropriate Service Level Agreement. Coordinate & execute after-hours maintenance activities. Participate in 24x7 on-call rotation All other tasks as assigned by Infrastructure Operations Manager or other MIS leadership. Operational Processes: Configuring firewalls, routing and switching to maximize network efficiency and security Set up hybrid connectivity for on-site and Azure environments Work closely with infrastructure engineers in ensuring operational readiness for launching secure and scalable workloads into public and hybrid cloud environments Design and perform network and security audits and other recovery processes following the company's disaster recovery and business continuity strategies Designing and implementing new network solutions and/or improving the efficiency of current networks Work closely with DevOps and cloud infrastructure architects and engineers to design, implement and manage secure, scalable and reliable cloud infrastructure environments Develop and implement strategies for improving or further leveraging networks such as LAN, WLAN, WAN, and SD-WAN. Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP Maximizing network performance through ongoing monitoring and troubleshooting Procuring network equipment and managing subcontractors involved with network installation Providing engineering services to meet business strategic needs based on holistic understanding of Data Center Operations (Operations, IT systems, SAN, NAS, Network, Windows/*nix Systems Administration, Command Center and DR practices). Implement infrastructure best practices for customers in areas such as CI, CD, performance, scalability, security, and availability Projects: Effectively manage time and priorities. Deliver projects on schedule and communicate issues with teammates and MIS leadership proactively. Provide recommendations and designs, coordinate planning across multiple teams, and execute well-planned improvements. KNOWLEDGE, SKILLS, & ABILITIES Ability to install, configure, and maintain server hardware, operating systems, and software is required. In depth knowledge of Linux, Scripting language expertise (PowerShell). In depth knowledge of the IaaS platforms (MS Azure) and SaaS platforms (Office 365). Standardize site surveying, positioning, and configuration for WLAN upgrades for coverage in office areas, large-scale manufacturing warehouses, and outdoor layouts Integrate new company acquisitions and mergers including circuit cutovers, equipment upgrades, and detailed walkthroughs with onsite technical personnel Provide high-level roadmap and best practice recommendations to optimize both the cloud and core network infrastructure. Involved in building security model, VPC, for databases on Cloud platform. Coordinate integrated network operation efforts, IT planning, security, and other technical areas at assigned data centers Apply critical thinking to quickly identify problems and implement solutions with minimal downtime. Utilize software and hardware diagnostic tools to identify, diagnose, and repair complex problems affecting system availability and performance. Using logic and wholistic analysis identify the strengths and weaknesses of different approaches. Be able to qualify decisions with solid reasoning and justification. Ability to multitask and perform a multitude of administrative and engineering tasks at one time unsupervised. Effectively collaborate in a team environment or work independently as needed. Provide mentorship to others and perform knowledge transfer as required. Maintain awareness of advances in information technology and developments in cyber security realms. Ability to communicate effectively both orally and in writing. Strong work ethic is required. EDUCATION & EXPERIENCE REQUIREMENTS High School Diploma or GED required. Associate Degree or higher in Computer Science or related field preferred. Must have 5 years of experience in some combination of Azure Cloud System/Server Engineering or Network Infrastructure. Licensure/Certification Preferred: Azure Administrator Associate or Vendor Specific Network Certification (CCNP, Fortinet, Aruba) Azure Fundamentals or Comptia Network+ PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. RESIDENCY REQUIREMENTS: Incumbent needs to be close to the Asheville, North Carolina area and must have the ability to travel to the Asheville office if needed . SALARY: Depending on qualifications and experience of candidate. This position is exempt and is not eligible for overtime compensation. DEADLINE FOR APPLICATION: Open until filled. APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.

Registered Dietitian (RD) Health Systems Management, Inc. (HSM) is a full-service healthcare management organization providing a full range of development, management, and administrative services for dialysis facilities over the past 35 years in Georgia, South Carolina, and North Carolina. HSM has an outstanding reputation in the renal community for providing high quality patient care and encouraging physician input while maintaining efficient business operations. We are currently seeking compassionate, dedicated, and highly motivated Registered Dietitians to join our dialysis team. Responsibilities and Physical Demands: Provides nutrition education to hemodialysis patients. Completes monthly assessments and reviews labs with patients. Rounds with physicians on a weekly basis or as needed. Recommends vitamins, binders, and nutritional supplements. Works closely with interdisciplinary personnel to address nutritional and emotional needs of patients. Monitors patients' weights, adjusting diet and fluid needs. Participates in QAPI, collaboration/teamwork with other Registered Dietitians.Patient-centered/education projects needed. Education Requirements and Position Qualifications: Bachelor's degree in nutrition or Dietetics required. Master's degree in nutrition or Dietetics preferred. Active Dietitian licensure appropriate to the state of practice. Minimum of 1-year experience with clinical dietetics required (not to include internship); ESRD patients preferred.Must have flexible schedule. Willingness to work a flexible schedule and to fill in when needed.Excellent bedside manner and communication skills.Employee must successfully pass the Ishihara's Color Blind Test.Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Extensive Benefits Package to Include:Medical and Prescription Coverage OptionsDentalVisionFlexible Spending AccountShort and Long-Term Disability 401K with Company MatchPaid Time Off - start accruing time on your first day with the company Employee Assistance Program for: Family Resources, Counseling, Financial, and Legal GuidanceFull time position 36 to 40 hours per week No weekends required. Once training is completed availability to work remotely one day per week And more... HSM, INC maintains a drug-free workplace in accordance with state and federal laws. Health Systems Management, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Compensation details: 29-42 Hourly Wage PIc90e3615a9c4-37***********1

LOCATION: Remote - this is a home based, virtual position. This person must reside in North Carolina or within 40 miles of the NC border. Work Schedule: Sunday - Wednesday from 10am-9pm. Due to the nature of the Call Center and the Behavioral Health Crisis line, the job may require some holiday work throughout the year. GENERAL STATEMENT OF JOB This position is within the Member and Recipient Services Department at Vaya Health. The Member and Recipient Services Clinician is responsible for providing an array of functions to assist consumers in receiving clinically appropriate assessments and services. Telephone calls come to the unit via a 1-800 number from members, recipients, families, agencies, organizations, professionals and others within Vaya's catchment area. The Behavioral Health Crisis service line operates 24 hours per day, seven days per week, 365 days per year and the employee is subject to working holidays and holiday rotation as deemed necessary by the business. The primary purpose of the position is to provide telephone screening and triage for callers and families who are seeking mental health, substance abuse, or developmental disability services. The unit assesses the nature of the caller's situation, determines the urgency of the caller's need, and makes a referral to the most appropriate service available based on the caller's location and insurance plan. Duties include linking callers to needed services within clinically appropriate time frames, including telephonic clinical triage and referral which includes a determination of need for urgent or emergent services. In addition to providing clinical support the position will also directly handle any telephonic requests for services at times of heavy call volume. The employee works productively and efficiently with a wide variety of consumers, families, agencies, professionals, law enforcement and others in the community. Callers may be in distress or in emergency or crisis situations requiring speedy assessment and intervention. Some callers are at risk to harm themselves or others and this risk must be accurately assessed. The high volume of calls requires the employee to balance the need to do a careful and accurate telephone assessment of the consumer's need and situation, with the need to be efficient in the use of time to complete the screening and triage interaction. The employee develops and maintains the knowledge and skills necessary to accurately assess and refer consumers from all disability areas, and also maintains a good working knowledge of resources available throughout Vaya's entire catchment area. Note: This position requires access to and use of confidential healthcare information or protected health information (PHI) as described in laws addressing patient confidentiality, including, but not limited to, the federal HIPAA law, the Confidentiality of Alcohol and Substance Abuse Patient Records law, 42 CFR Part 2, and various state laws. As such, the individual filling this position shall be required to be trained regarding such laws and shall be required to observe those laws in his/her capacity as an employee of Vaya Health. The individual filling this position shall also sign a confidentiality statement as an employee of Vaya Health. ESSENTIAL JOB FUNCTIONS Handle telephonic requests for services, respond to member and recipient calls, and provide requested information: Member and Recipient Svcs Clinician perform clinical screening, triage and referral to callers needing services, answer and provide disposition to service request calls at times of heavy call volume, and handle crisis calls in the Member and Recipient Services Call Center. Member and Recipient Svcs Clinicians triage calls for urgency and facilitate access to crisis services when risk indicators are present. Where safety is at risk, the employee initiates immediate intervention via law enforcement or emergency medical assistance. Member and Recipient Svcs Clinicians will provide information and educate callers about the involuntary commitment process, as appropriate based on assessment of risk. The employee provides brief crisis interventions and/or support when indicated to facilitate the assessment process, encourages compliance, addresses safety issues, etc. Clinical functions are performed by the Member and Recipient Services Clinicians. Member & Recipient Svcs Clinician will inquire about the caller's needs, determine clinical urgency, review and confirm member and recipient eligibility, collect necessary demographic information, offer choice of available providers based upon the consumers request and service needs, and schedule appointments within established access time standards. The Member & Recipient Svcs Clinician will inform a Member Services Manager and/or appropriate Network Development staff of gaps and needs associated with trends that are detected within the services system for timely analysis and resolution. For information calls, this position will provide information about Vaya, the Vaya provider network, community resources, and about Medicaid services in the State of NC. Member & Recipient Svcs Clinician shall receive extensive training on customer services skills such as the use of appropriate tone, cadence, inflection, and choice of recovery oriented and/or person-centered wording. All Member and Recipient Services Representatives must adhere to NCMT Call Grading Rubric provided by NCDHHS. This position requires a high degree of communication skills and professionalism with various parties- members, recipients, providers, vendors, community organizations, legal guardians, and more. The Member and Recipient Svcs Clinician will complete warm transfers and linkages to a variety of different parties to assist the caller with correct linkage. Documentation in the electronic information system: The Member & Recipient Svcs Clinician completes call notes, forms, reports and other documentation as required. The Member and Recipient Services Clinician will complete required documentation at the time of call. This position requires a high degree of technical skills with utilization of multiple systems/logins throughout a phone call. Specialized projects and reviews: The Member & Recipient Svcs Clinician will assist in specialized Member Services Departmental projects as requested by the Member and Recipient Services Managers or Directors, and/or the Vice President of Member and Recipient Services. Other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES A high level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance. This will require exceptional interpersonal skills, highly effective communication ability, and the propensity to make prompt independent decisions based upon relevant facts. Problem solving, negotiation, arbitration and conflict resolution skills are essential to balance the needs of both internal and external customers. Mastery of utilization review principles to resume continuity of care and clinical evaluations as needed for appropriate provision of intensive, crisis services and other levels of care to ensure linkage to correct services; Knowledge of documentation and clinical protocols for utilization purposes. Knowledge of linage, authorization and level of care determinations, assisting providers with creative problem solving to suggest alternative approaches to care. Clinical knowledge of managed systems of mental health and substance abuse. Knowledge of managed behavioral care practices. Ability to collaborate with providers and other agencies. Clinical knowledge of mental health and substance abuse treatment as a basis for clinical triage and referral decisions Comprehensive knowledge of resources and the ability to use a personal workstation. Knowledge of databases and data entry is essential. A degree alone does not prepare an applicant for this position. Experience providing mental health, substance abuse, or intellectual/ developmental disabilities services are essential. This employee should have knowledge of individual and group dynamics, and will learn de-escalation of telephonic situations, and a thorough knowledge risk indicators. Considerable knowledge of governmental and private organizations and resources in the community is beneficial. Considerable knowledge of the laws, regulations, and policies that govern MCO operations is beneficial. Skill in establishing rapport with staff/consumers in discussing their issues in a sensitive, supportive and nonjudgmental way is necessary. Ability to establish and maintain effective working relationships with community members and provider agency staff is necessary. Other skills or abilities require are as follows: Knowledge of behavioral health principles, techniques, and practices, and their applications to complex treatment and service provision. Considerable knowledge of person-centered and recovery philosophies. Familiarity with mental health, developmental disability and substance abuse disorders. The ability to remain professionally responsive in an ethical and sensitive manner to individual's needs throughout the course of the work day/shift. The ability to work responsibility and effectively with others for a timely resolution of the caller's needs. The ability to interact professionally and effectively with persons who are upset and who disagree. Knowledge of the laws, regulations, and policies which govern human services and utilization management. The ability to express ideas clearly and concisely orally and in writing, and to plan and execute work effectively and efficiently. The ability to utilize complex telephone and computer systems, and to read and document information electronically. EDUCATION & EXPERIENCE REQUIREMENTS Master's degree in a Human Services field (such as Psychology, Social Work, etc.) and at least two (2) years of post-degree-progressive experience providing services in the population served OR graduation from a State accredited school of nursing and two years of experience in psychiatric nursing which provides the knowledge, skills, and abilities needed to perform the work; or an equivalent combination of education and experience. Must possess a current and valid professional license or certificate in North Carolina; or possess a current and valid license or certificate from another state or be certified by the national accrediting body appropriate to their profession. (URAC HCC 5) Experience in the public mental health field and a thorough understanding of the services available in the catchment area is highly desired due to the complexity of the work of the organization. Prior experience in a Call Center environment in Behavioral Healthcare would be valuable for this employee. A degree alone does not prepare an applicant for this position. Experience providing mental health or substance abuse services are essential. No experience can be substituted for the formal degree. Licensure/Certification Required: Must possess a current, active, unrestricted professional license or certification from North Carolina in a Human Services field (such as Psychology, Social Work, Counseling, Marriage and Family Therapy, Addictions, etc.). Acceptable licenses include Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Clinical Addictions Specialist (LCAS), Doctor of Psychology (Psy. D.), PhD. Psychologist, Licensed Marriage and Family Therapist (LMFT) or Licensed Psychological Associate (LPA). For RN candidates, the employee must have a current, active, unrestricted professional license to practice as a registered Nurse in North Carolina by the NC Board of Nursing. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. RESIDENCY REQUIREMENT: The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border. SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation. DEADLINE FOR APPLICATION: Open Until Filled APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer. WORK SCHEDULE: Sunday -Wednesday from 10am-9pm. Due to the nature of the Call Center and the Behavioral Health Crisis line, the job may require some holiday work throughout the year.