Twist Bioscience jobs in South San Francisco, CA - 37 jobs
Customer Support Representative - AMER
Twist Bioscience Corporation 4.4
Twist Bioscience Corporation job in South San Francisco, CA
We are looking for passionate customer support representatives to join our rapidly expanding team. You will be responsible for delivering concierge-level, white glove support to our customers and differentiating Twist Bioscience as a biotech industry leader. You'll interact, support and build strong relationships with a wide range of sales staff including account managers, field application scientists and technical support specialists. You'll also support a broad range of customers who are engaged in ground-breaking genetics research. Your goal is to achieve high customer satisfaction scores, drive loyalty to Twist Bioscience's products, and reinforce the quality of our brand.
What You'll Be Doing:
* Respond to and resolve product, service and order inquiries and problems via email, chat and phone by:
* identifying the cause of the problem
* collaborating with other stakeholders to develop a solution
* presenting the solution to the customer
* following up to ensure the customer is completely satisfied.
* Process sales purchase orders by entering and validating the accuracy of the information provided by customers and sales staff. Resolve any errors effectively and efficiently. Some orders require an advanced understanding of Twist's product line to process.
* Provide information and guidance to help customers:
* decide which product to buy
* navigate and use our ecommerce website
* understand the status of their order
* Stay current on the status of key account orders currently in the production pipeline and provide proactive updates to internal stakeholders.
* Generate sales quotes for sales reps within Salesforce quote to cash system.
* For Singapore position: In addition to responsibilities listed above, provide guidance on Asia region import / export logistics and compliance.
* Flexible work hours are preferred; will be supporting different time zones. Two available shifts, Monday through Friday 6:00am - 3:00pm or 8:00am - 5:00pm plus flexible weekend shifts.
* Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures.
What You'll Bring to the Team
* Bachelor's degree, preferably in life sciences or related field.
* 1-2 years work experience in biotech industry.
* 2+ years customer-facing experience.
* Excellent verbal and written communication skills.
* Attention to detail.
* Able to multi-task, prioritize, and manage time effectively.
* Strong computer skills, familiarity with G-Suite, preferably including Salesforce
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as "writing" DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
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$39k-45k yearly est. Auto-Apply 14d ago
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Manager, Human Resources Business Partner
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
Twist is seeking a dedicated and experienced Manager, Human Resources Business Partner (HRBP) to provide hands-on HR support and consulting to our rapidly expanding Global Commercial organization (Sales, Marketing, and Customer Support). This role reports to the Senior Vice President, Human Resources and will work in close partnership with our entire HR team. As we scale our commercial team in response to strong customer adoption of our NGS and Synthesis products, this manager will be key to enabling their success. We are looking for an individual who is ready to roll up their sleeves and expertly handle day-to-day people decisions while beginning to step into a more strategic partnership role with our global commercial leaders.
What You'll Be Doing Business Partnership & Consulting
Trusted Advisor: Serve as a primary HR contact, partnering with commercial leaders to enable their success by providing expertise on routine people issues and strategies.
Problem Solving: Bring practical and effective solutions that address the immediate needs of the commercial department while considering the broader implications for Twist and our HR strategies.
Leadership Enablement: Apply a broad HR skill set to coach managers and evolve the department's effectiveness. This includes, but is not limited to, performance management, talent assessment, organizational design and development, workforce planning, and supporting change management initiatives.
HR Operations & Compliance
Process Execution: Execute global and local HR processes (e.g., talent management, succession planning, annual performance reviews, development planning, compensation planning) ensuring alignment to and execution of established Twist-wide policies and procedures.
Proactive Issue Resolution: Help identify and solve talent issues at the manager level before they affect the business (e.g., HiPo retention efforts, addressing poor performance, skill-gap identification).
Recruitment Support: Contribute to the assessment and selection when recruiting for commercial team members, including key leaders and other critical positions.
Compliance: Ensure all HR practices within the area of responsibility comply with legislative, regulatory requirements, standards, and other relevant policies in both US and EU business areas, following ISO 13485 requirements.
Employee Relations (ER): Triage and respond to employee relations issues (e.g., employee concerns or complaints, worker's compensation cases) and serve as the go-to HR team member for the commercial team's questions and concerns.
Global Adaptation: Implement our HR strategies and projects with sensitivity for and adaptation to local cultural business norms to support our global workforce.
What You'll Bring to the Team
5+ years of progressively responsible HR experience, with at least 2+ years in an HR Business Partner role supporting commercial/sales teams.
Industry Knowledge: Experience in the Biotech or Pharmaceutical industry is a strong asset.
Experience applying a range of HR skills, from leadership enablement to talent assessment.
JMust have the ability to make effective recommendations to resolve problems or issues, using judgment that is consistent with standards, practices, policies, procedures, regulation, or government law in both US and EU business areas.
Ability to objectively coach employees and management through complex and difficult issues to drive us toward a high-performing organization.
Team player with a strong ethical orientation, proven track record of high performance, strong aptitude for listening, collaborating, and problem-solving.
Demonstrates cultural humility to ensure success when partnering and enabling our diverse workforce, including our global leaders.
Strong business acumen, excellent verbal/written communication skills, and the ability to organize and prioritize work.
Ability to travel domestically and internationally as required to attend commercial team meetings (~15-20%).
Preferred Qualifications
Previous work experience in a non-HR role at some point during your career (i.e., bringing direct, applied business experience to your HR career).
Background in employment law and other government compliance regulations.
Experience supporting employees and leaders in Asia-Pacific Regions.
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$145,000-$186,000 USD
$145k-186k yearly Auto-Apply 38d ago
Manufacturing Associate, CVL Production
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
We are looking for motivated, enthusiastic individuals to join our Twist Bioscience Operations Team in South San Francisco. The Manufacturing Associate, will perform basic molecular biology workflows in a highly automated, high-throughput manner and will be responsible for the manufacture of variety of custom products. The ideal candidate will be able to work independently, be very neat and organized, have the ability to follow established SOPs and complete manufacturing batch records to contribute to the daily production schedule.The ideal candidate will be driven and will do what it takes to keep manufacturing on track in a fast paced start-up environment. They will uphold standards as defined by the manufacturing process, work on continuous improvement and have good time management resulting in efficiency, and work in a safe manner.
Shift Hours: 1A - Sunday-Tuesday, Alt Wed (7:00am-7:30pm)
Roles and Responsibilities include but are not limited to:
Manufacture high quality custom products in a high throughput MFG lab according to established SOPs.
Operate laboratory equipment and liquid handling robots such as Hamilton Stars, bioanalyzers, centrifuges, sealers, thermocyclers, spectrometers, Illumina Next-Gen sequencers etc.)
Effectively use molecular and cell biology processes and techniques, especially PCR, DNA quantitation, purification and cloning.
Maintain thorough, accurate and detailed documentation of all work performed using existing document templates and software applications.
Update and write work instructions and documentation.
Work independently and in a safe manner.
Pay great attention to details and perform consistent work without excessive supervision.
Help Leads and Supervisors with troubleshooting and the handling of process deviations.
Package and/or organize products for shipping.
Work according to Good Manufacturing and ISO practices. Learn, adopt and promote lean manufacturing concepts.
Complete all the daily assigned tasks to keep the manufacturing schedule on track and report back to Lead and Supervisor.
What You'll Bring to the Team
Relevant experience that can indicate success in a high throughput, fast paced laboratory manufacturing environment.
Associates or Bachelors degree in Biology, chemistry or related field is desirable.
Familiarity or prior experience in a manufacturing and/or a laboratory environment is highly desirable.
Good written and verbal skills are critical.
Good computer skills (Excel, Word, Atlassian etc) and the ability to quickly learn new software applications.
Ability to pay great attention to details.
Working Conditions
The work will be performed in a very dynamic laboratory team environment.
It is a controlled laboratory environment.
Must be able to stand for long periods of time while performing duties.
Must be able to work safely with chemicals and hazardous materials.
Must be able to lift up to 20 lbs.
Must be able to work outside of regular work hours/ work a flexible shift as needed
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$21-$25 USD
$21-25 hourly Auto-Apply 17d ago
Staff Project Manager and Scrum Master
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
Staff Project Manager and Scrum Master (Hybrid in South San Francisco, CA) Job Description:
At Twist Bioscience, we help our customers change the world for the better. Our DNA-based tools are enabling researchers across a variety of scientific disciplines to achieve groundbreaking discoveries. We continue to drive biological innovations aimed at making the world safer, healthier, and more sustainable.
We are seeking an experienced Staff Project Manager and Scrum Master to join our team. The ideal candidate will have a proven track record in managing a range of complex, high-impact projects with strong organizational leadership and influencing skills. As a Staff Project Manager and Scrum Master, you will work closely with stakeholders, both business and software engineering, and play a crucial role in coaching and guiding the Scrum team(s) to enable meeting the goals of the organization.
Key Responsibilities:
Lead the project team in using Agile methodology and scrum practices, or a hybrid practice to fit the team needs
Collaborates with cross functional team members to develop detailed project plans, and coordinates activities across multiple functional groups including PMO, R&D, tech transfer, manufacturing, and QC/QA.
Provides strategic guidance to cross-functional teams, and while managing multiple projects in parallel.
Organize sprints, daily stand-ups, and retrospective meetings, and additional meetings to assist the project teams
Assist with coordinating user story grooming, sprint planning and review, and software demos
Work with the team to proactively remove impediments and ensure project is on track
Measure project performance and assist with project risk management
Report project status, risks, and escalations
Work with product owners to help manage backlogs and new project requests
Qualifications:
Bachelor's degree in a life science, engineering, or associated scientific field
8+ years of combined Scrum Master and Project Management experience
3+ years of experience managing projects in biotech, medical device or pharmaceutical industry, with prior technical experience.
Scrum Master certification
Business or systems analysis experience
Solid SDLC experience background, with familiarity of cloud and web technologies
Ability to work in a fast paced, agile development environment
Strong organizational and multitasking abilities
Excellent written and verbal communication skills
Preferred Qualifications
Passion for improving the accessibility and usability of scientific products through digital innovation.
Experience working with geographically dispersed software development teams
Familiarity with both product development and manufacturing activities
Familiarity with lab management systems such as LIMs
Experience working within) controlled or regulated environments (e.g., ISO 13485, CLIA, etc.), with involvement in documentation, validation planning, or audit preparation
Familiarity with eCommerce platforms and Business Applications such as Salesforce.com and SAP
Familiarity with development and code management systems like Jira and GitHub.
Experience in working in a scientific or biotech environment
PMP certification
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$165,475-$225,657 USD
$165.5k-225.7k yearly Auto-Apply 38d ago
Sr Recruiter
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
The Sr Recruiter is responsible for full cycle recruiting for multiple functions, including but not limited to Corporate Functions, etc. This includes creating and implementing strategies to identify candidates while ensuring a best-in-class candidate experience from first contact through on-boarding. You can expect high-impact responsibility, owning full-cycle recruiting, implementing hiring strategies, programs to drive building a diverse pipeline, while serving as an internal advisor to hiring managers. As an expert in your craft, you will influence talent decisions based on data insights and market intelligence.
Position is Hybrid: Tuesday, Wednesday, Friday onsite in South San Francisco.
What You'll Be Doing
Serve as an internal advisor to hiring managers to deeply understand business strategies and talent needs for today and the future.
Build a trusted advisor relationship with hiring managers through coaching and influencing on an effective search, compensation and assessment strategies, closing candidates, etc.
Responsible for full cycle recruiting including sourcing, screening, selecting, assessing, closing, etc. while ensuring a best-in-class candidate experience
Leverage our ATS (Greenhouse) as the source of truth for all things related to the recruiting/selection process.
Partner with hiring managers to understand the specific needs of the role and tailor recruiting strategies to find the best candidates that align with Twist's guiding principles
Develop and execute end to end proactive sourcing strategies to ensure a diverse pipeline of candidates
Use compelling communication skills to help differentiate Twist as an employer of choice to potential candidates
Contribute to operational excellence of the team through the leadership of strategic projects
Stay updated on industry trends, emerging technologies and market dynamics to offer guidance to hiring managers
Provide recruiting program oversight with planning and implementing successful recruiting strategies i.e. diversity recruiting, building talent pipelines, skills/competency assessment, interviewing, etc.
Ability to bring creativity to the recruiting process to attract a diverse candidate pool
Use hiring metrics to develop new and more efficient hiring solutions
Maintain/follow employment laws/regulations
Prepare various HR Reports e.g. Recruitment, Retention, candidate pipeline, etc.;
Follow regulatory and ISO 13485 requirements
What You'll Bring to the Team
BA/BS degree or equivalent combination of education and experience
6+ years experience full cycle recruiting experience
Experience hiring within the Pharmaceutical and Biotechnology industries a plus
Working knowledge of Microsoft Office, G-Suite and Applicant Tracking Systems
Experience managing/rolling out programs to improve the selection process
Must be customer focused and can provide a high touch experience for candidates and hiring managers
Knowledge of employment law and compliance as it relates to the recruiting process
Experience networking, sourcing and finding diverse talent
Experience and knowledge of best practices of to train hiring managers on how to interview/select the best qualified candidates
Collaborative approach. The ability to work with globally dispersed teams, diverse, cross-functional teams
Adaptability and creativity. Goals and priorities can change fast. Must have the ability to anticipate and react quickly and take on complex projects
The ability to communicate complex ideas effectively.
High Level of Attention to Detail
Analytical mindset
Organization and the ability to work with a sense of urgency
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
The Recruiter is responsible for full cycle recruiting for multiple functions, including but not limited to Sales and Marketing, Operations, Corporate Functions, etc. This includes creating and implementing strategies to identify candidates while ensuring a best-in-class candidate experience from first contact through on-boarding. You can expect high-impact responsibility, owning full-cycle recruiting, implementing hiring strategies, programs to drive building a diverse pipeline, while serving as an internal advisor to hiring managers. As an expert in your craft, you will influence talent decisions based on data insights and market intelligence.
Position is Hybrid: Tuesday, Wednesday, Friday onsite in South San Francisco or Wilsonville, OR. The salary will be adjusted, depending on the location of the role.
This is a temporary role with the possibility of going FTE.
What You'll Be Doing
Serve as an internal advisor to hiring managers to deeply understand business strategies and talent needs for today and the future.
Build a trusted advisor relationship with hiring managers through coaching and influencing on an effective search, compensation and assessment strategies, closing candidates, etc.
Responsible for full cycle recruiting including sourcing, screening, selecting, assessing, closing, etc. while ensuring a best-in-class candidate experience
Leverage our ATS (Greenhouse) as the source of truth for all things related to the recruiting/selection process.
Partner with hiring managers to understand the specific needs of the role and tailor recruiting strategies to find the best candidates that align with Twist's guiding principles
Develop and execute end to end sourcing strategies to ensure a diverse pipeline of candidates
Use compelling communication skills to help differentiate Twist as an employer of choice to potential candidates
Contribute to operational excellence of the team through the management of strategic projects
Stay updated on industry trends, emerging technologies and market dynamics to offer guidance to hiring managers
Provide recruiting program oversight with planning and implementing successful recruiting strategies i.e. diversity recruiting, building talent pipelines, skills/competency assessment, interviewing, etc.
Ability to bring creativity to the recruiting process to attract a diverse candidate pool
Use hiring metrics to develop new and more efficient hiring solutions
Maintain/follow employment laws/regulations
Prepare various HR Reports e.g. Recruitment, Retention, candidate pipeline, etc.;
Follow regulatory and ISO 13485 requirements
What You'll Bring to the Team
BA/BS degree or equivalent combination of education and experience
6+ years experience full cycle recruiting experience
Experience hiring within the Pharmaceutical and Biotechnology industries a plus
Working knowledge of Microsoft Office, G-Suite and Applicant Tracking Systems
Experience managing/rolling out programs to improve the selection process
Must be customer focused and can provide a high touch experience for candidates and hiring managers
Knowledge of employment law and compliance as it relates to the recruiting process
Experience networking, sourcing and finding diverse talent
Experience and knowledge of best practices of to train hiring managers on how to interview/select the best qualified candidates
Collaborative approach. The ability to work with globally dispersed teams, diverse, cross-functional teams
Adaptability and creativity. Goals and priorities can change fast. Must have the ability to anticipate and react quickly and take on complex projects
The ability to communicate complex ideas effectively.
High Level of Attention to Detail
Analytical mindset
Organization and the ability to work with a sense of urgency
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$118,000-$146,000 USD
$118k-146k yearly Auto-Apply 3d ago
Scientist / Sr Scientist / Staff Scientist - DNA Synthesis (Molecular Biology) (in SSF, CA)
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
Scientist / Sr Scientist / Staff Scientist - DNA Synthesis (Molecualr Biology) (in SSF, CA) Job Description
The R&D team at Twist is searching for a curious, thoughtful, and driven molecular biologist with excellent lab hands to help us develop new products and applications in the Synthetic Biology (SynBio) space. You will use molecular biology to improve existing methods for gene synthesis as well as create entirely new ones. Leveraging our silicon-based, massively-parallel DNA synthesis platform, you will perform experiments for synthesis, assembly, cloning, scale-up, sequencing, and characterization of DNA. We are looking for people who have:
Deep technical knowledge. You know exactly what's going on in the tube
Fire in the belly. You want to move fast and see your work turn into real products that people use. The Pareto principle is in your blood.
Common sense. Your scientific intuition is usually correct. Occam's razor is your friend.
Your work will be mainly at the bench; however, you will have the opportunity to use high-throughput robotic instruments and coding and bioinformatics tools to expand your expertise. You will work alongside and learn from some of the best scientists and bioinformaticians in the business.
Job title and compensation will be determined based on several factors, including but not limited to the candidate's years of experience, individual skills, knowledge, and abilities.
Key Responsibilities:
Lead molecular biology research projects in DNA synthesis, assembly, cloning, scale up, sequencing, and characterization.
Independently design and execute experiments and analyze experimental data.
Move projects forward efficiently / manage time and resources effectively / prioritize tasks in accordance with the company's goals.
Document and communicate results clearly and succinctly
Discuss experimental results with other team members and stakeholders
Work collaboratively with a diverse group of scientists and bioinformaticians
Coordinate with internal Twist teams, including product management, manufacturing, and QC/QA, on cross-functional projects
Solicit technical input from others/participate in scientific discussions / come up with new ideas
Be helpful/collaborative / proactive
Stay up to date with new developments, companies, and technologies
Be the ultimate subject matter expert, and understand all aspects of your work as profoundly as possible, including details that are adjacent (as opposed to directly related) to your project/experiment.
What You'll Bring to the Team:
Deep technical knowledge in molecular biology methods, with a focus on nucleic acids. Extensive experience in DNA synthesis, assembly, and manipulation methods is a must
Broad experience with DNA cloning and the different methods for DNA amplification using cells or enzymes
A track record of successful and creative method development
Broad experience in bacterial cell culture and plasmid biology
Strong background in NGS library preparation methods, sequencing technologies, and data analysis
Proficient in bioinformatics and bioinformatics tools, including genome alignment, mapping, variant calling, and annotation, with the ability to conduct analyses and effectively communicate requirements to bioinformaticians.
Excellent communication and interpersonal skills and a demonstrated ability to collaborate effectively within a team.
Independent, driven, and creative
Qualifications:
Experience in Molecular Biology, Genomics, Biochemistry, or combination of closely-related fields and experience.
Scientist
Requires a PhD and 0-2 years of previous professional experience;
or a master's degree and 3-5 years of work experience
Sr Scientist
Requires a Ph.D. and 2-5 years of professional experience (postdoc may count);
or a master's degree and 5-7 years of work experience
Staff Scientist
Requires a Ph.D. and 5-8 years of professional experience (postdoc may count);
or a master's degree and 7 years of work experience
Extensive experience in molecular biology of nucleic acids
Familiarity with Python, R, or equivalent programming languages
Experience with liquid-handling systems and automation is a plus
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$127,200-$190,000 USD
$127.2k-190k yearly Auto-Apply 2d ago
QMS Technical Writer and Document Control
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
The QMS Technical Writer - Temporary is responsible for directly participating in a Quality Systems Integration Program, with primary responsibility being the creating of high-quality content. The Technical Writer will interact with individuals at multiple levels within all functional departments, including Quality Assurance, Regulatory Affairs, Supplier Quality, Supply Chain, Quality Control, Production, Process Development, Product Development, Software Development, R&D, Global Support in addition to building relationships with partners that manufacture products for the Wilsonville site.
Key Responsibilities:
Directly participate in a Quality Systems Integration Program, with the primary responsibility being the creation of high-quality written content and supporting Learning Management System.
Daily interaction with technical documentation, with documentation tasks to be performed with quantitated high-throughput and attention to detail.
Required to proofread, prepare, create, review, edit, and update Quality and Technical Documents including, but not limited to: SOPs, Design Control Documentation (Design and Development Plan, Customer Requirements, Product Requirements, Design Outputs, Design Verification Protocol and Reports), Technical Reports, Manufacturing Processes, Product Release, Materials Management, Post Market Surveillance, Quality Incidents, Complaint Handling, & CAPAs.
Understands and is aware of the quality consequences which may occur from the improper performance of their specific job; has awareness of device defects that may occur in their area of responsibility, including product design, verification and validation, manufacturing and testing activities.
Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company's policies and practices; build productive internal/external working relationships.
Learn complex concepts and communicate the information in a way that is engaging and understood by users.
Manage and update revision to technical literature.
Maintain a comprehensive library of technical terminology and documentation.
Oversight for updating Training Matrix/Plans.
Meet with Managers to set up new or update current Training Plans.
Build Training Curriculums.
Learning Management System oversight.
Provide New Hire overview training.
Carries out duties in compliance with established business policies.
Adapt rapidly to a changing industry and be able to adjust responsibilities, time and objectives accordingly.
Perform other duties & projects as assigned.
Ability to travel 10%.
Qualifications
Bachelor's degree in Chemistry, Biochemistry, Molecular Biology or related scientific discipline (Biomedical Engineering, or other related engineering field) or related field, or equivalent combination of education and work-related experience.
3-5 years of experience of technical writing experience in a GMP, Biotechnology, Pharmaceuticals or another Regulated Industry.
Experience in Quality Assurance/Regulatory requirements in medical devices, IVD, EU IVDR/MDR, pharmaceuticals or biotechnology industry.
Experience and knowledge of Next Generation Sequencing, Synthetic Biology Manufacturing, and Gene Manufacturing highly desirable
Experience with document management systems required.
Experience with Learning Management Systems.
Experience with MS Office Products required.
Experience with Atlassian Confluence and JIRA preferred.
Strong written and oral communication skills (timely, clear, concise, accurate, conclusive, influential, targeted to audience) required.
Flexible, with ability to work effectively in a fast-paced, dynamic environment with shifting and competing demands is required.
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$28-$36 USD
$28-36 hourly Auto-Apply 35d ago
Senior Staff Salesforce CRM Functional Architect
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
We are seeking a Senior Salesforce CRM Functional Architect with extensive hands-on experience in Salesforce Sales Cloud, Data Cloud, and Marketing Cloud to design and drive scalable, high-impact CRM solutions. This role requires a deep understanding of CRM strategy, process design, data architecture, and cross-cloud integrations. The ideal candidate is both a strategic thinker and a tactical expert capable of translating business needs into robust Salesforce solutions that deliver measurable outcomes.
Key Responsibilities:
Solution Architecture & Design
Define and architect end-to-end solutions across Salesforce Sales Cloud, Data Cloud, and Marketing Cloud.
Translate business objectives into scalable, secure, and high-performance Salesforce architecture.
Lead requirements gathering, solution design workshops, and roadmap planning.
Define and enforce architectural governance standards and patterns to ensure consistency and maintainability.
Functional Leadership
Collaborate with Sales, Marketing, Data, and IT teams to understand functional requirements and convert them into Salesforce features and configurations.
Create detailed documentation including business process flows, user stories, solution designs, and configuration guides.
Drive cross-cloud design alignment and ensure seamless data flow between Sales, Data, and Marketing Clouds.
Implementation & Integration
Oversee technical implementation with developers, admins, and third-party vendors.
Guide integration between Salesforce and other enterprise systems (e.g., ERP, Order Management Systems, external data sources).
Provide expert-level support on data modeling, API utilization, and data governance.
Change Management & Enablement
Lead user adoption efforts by creating and delivering training materials.
Champion CRM best practices across the organization.
Establish KPIs to evaluate the success of implemented solutions and iterate on improvements to enhance their effectiveness.
Required Qualifications:
12+ years of relevant industry professional experience in CRM with at least 7+ years of Salesforce-specific experience.
Proven Technofunctional experience architecting and delivering complex, multi-cloud Salesforce implementations.
Expertise with Flow Builders, Apex Classes, SoQL Queries, and Connector Integrations
Deep understanding of:
Sales Cloud: Lead/opportunity management, Accounts and Contacts, territory management, forecasting, CPQ, Conversion of Opportunity to Order, Payment Methods
Marketing Cloud: Journey Builder, Email Studio, Mobile Studio, Interaction Studio.
Data Cloud: Customer 360, data ingestion pipelines, identity resolution, data harmonization.
Expertise in Salesforce data modeling, declarative automation, and AppExchange solutions.
Experience with tools such as MuleSoft, Tableau CRM, and CDP integrations.
Familiarity with Agile/Scrum project delivery methodologies.
Preferred Skills & Certifications:
Salesforce Certified Application Architect and/or System Architect.
Salesforce Marketing Cloud Consultant certification.
Experience working in a regulated or enterprise-grade environment (e.g., biotech, healthcare, or finance).
Knowledge of data privacy regulations (GDPR, CCPA) and how they apply to Salesforce solutions.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Leadership presence and ability to influence at all levels.
Highly organized and detail-oriented with a focus on outcomes.
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$197,500-$221,500 USD
$197.5k-221.5k yearly Auto-Apply 25d ago
General Job Application
Twist Bioscience Corporation 4.4
Twist Bioscience Corporation job in San Francisco, CA
Couldn't find a role that is a perfect fit for your background and career interests? We've created this general job application so you can submit your resume and get on the Recruiting Team's radar. Please submit a resume and cover letter, along with a way to get a hold of you in the future. A cover letter isn't necessary, but it's a nice way to give us a hint about what you want to do here at Twist.
The Recruiting Team will review your information. If a current role fits with your interests, we'll reach out right away. If not, your information will be kept on file for future roles. Twist Bioscience is growing and we'll likely have new positions open very soon.
Thanks for your interest!
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as "writing" DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
$99k-137k yearly est. Auto-Apply 60d+ ago
Research Associate II / Senior Research Associate - Antibody Purification Process Development (South San Francisco, CA)
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
Research Associate II / Senior Research Associate - Antibody Purification Process Development (South San Francisco, CA) Job Description
Twist is seeking a motivated and detail-oriented Research Associate II or Senior Research Associate to support and improve our antibody purification and downstream development platform. This role is highly hands-on and focused on the execution, optimization, and standardization of antibody purification workflows across multiple antibody formats.
You will work closely with expression, analytics, and automation teams to ensure robust, scalable, and reproducible purification processes that support discovery and other platform development efforts. The ideal candidate enjoys methodical experimentation, understands various process tradeoffs, and takes pride in producing high-quality results efficiently and reproducibly.
Job title and compensation will be determined based on several factors, including but not limited to the candidate's years of experience, individual skills, knowledge, and abilities.
Key Responsibilities
Execute and optimize small- and medium-scale antibody purification workflows across multiple formats, including IgGs, Fc variants, and multi-specific antibodies
Perform capture (e.g. Protein A), polishing steps (SEC, IEX, HIC as appropriate), and buffer exchange using spin columns, gravity columns, and chromatography systems
Support the development, refinement, and standardization of downstream purification SOPs for platform use
Evaluate purification performance metrics, including yield, purity, recovery, aggregation, assembly, and throughput
Troubleshoot common downstream challenges such as low recovery, aggregation, proteolysis, mis-assembly, and/or host-cell protein carryover
Collaborate with upstream expression and analytics teams to close the loop between expression output and purification performance
Develop and support scale-down models that inform larger-scale purification strategies
Contribute to high-throughput or semi-automated purification workflows, including plate-based or parallelized formats
Maintain detailed experimental records and communicate results clearly to cross-functional partners
Manage time and experiments effectively to support multiple concurrent projects
Contribute to a collaborative, proactive, and execution-focused lab culture
Move projects forward efficiently / manage time and resources effectively / prioritize tasks in accordance with the company's goals
Document and communicate results clearly and succinctly
Be helpful / collaborative / proactive
Stay up to date with new developments, companies, and technologies
What You'll Bring to the Team
Strong hands-on experience in antibody purification, including:
Protein A (and similar) capture and elution optimization
Polishing strategies to reduce aggregates and impurities
Buffer exchange and formulation considerations
Practical experience purifying antibodies from mammalian expression systems (CHO and HEK preferred)
Understanding of how antibody sequence, format, and expression conditions impact downstream behavior (e.g. yield, aggregation, stickiness, recovery)
Experience working with multiple antibody formats, including:
Standard IgGs
Fc-engineered variants
Bispecific or multi-chain antibodies
Hands-on experience with antibody quality and purity assessment methods, including:
SEC-HPLC or aSEC
CE-SDS or SDS-PAGE
Concentration determination (UV, BCA, etc.)
Experience with antibody characterization methods (e.g. BLI, SPR, DSF, DLS)
Experience with chromatography systems (ÄKTA or similar)
Ability to follow, improve, and help standardize workflows-not just execute protocols blindly
Strong attention to experimental detail, reproducibility, and data quality
Comfort working in a fast-paced, multi-project environment
Ability to follow, improve, and help standardize workflows-not just execute protocols blindly
Familiarity with automation or liquid-handling systems is a plus
Experience with high-throughput or semi-automated workflows for expression, purification, and screening is a plus
Familiarity with Python or equivalent programming languages is a plus
Qualifications
BS. or M.S. in Cell Biology, Biochemistry, Chemical Engineerings, or related fields.
Research Associate II
Requires a BS and 2 + years of professional experience or a Master's degree and 0-2 years of work experience
Sr Research Associate
Requires a BS and 5 + years of professional experience or a Master's degree and 3+ years of work experience
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$83,423-$134,800 USD
$83.4k-134.8k yearly Auto-Apply 4d ago
Senior Revenue Accounting Manager
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
Twist is seeking a highly motivated and experienced Senior Revenue Manager to report directly to the Assistant Controller. This is a pivotal new role crucial to establishing and maintaining best-in-class revenue recognition processes within the Life Science industry, which presents unique and complex revenue challenges. The ideal candidate will possess a deep commitment to mastering our unique business model and serve as the Subject Matter Expert (SME) for all aspects of revenue accounting.
This role requires a unique combination of technical accounting expertise (ASC 606), strong leadership skills, and a proven ability to partner cross-functionally to drive accurate financial reporting, process efficiency, and SOX compliance.
What You Will Be Doing:
Serve as the SME on all key revenue accounting rules (ASC 606 and GAAP), developing a solid understanding of Twist's diverse business models (e.g., custom products, services, partnership arrangements) to ensure appropriate technical application.
Review complex contracts and partnership agreements to determine the proper revenue recognition treatment, billing schedule, and disclosure requirements.
Develop, implement, and maintain the Company's revenue accounting policies and procedures, ensuring compliance with all regulatory requirements and SOX controls.
Prepare ad-hoc revenue analysis, memos, and respond to both internal and external auditor queries.
Lead the monthly and quarterly revenue close process, ensuring efficiency and effectiveness, including preparation and review of revenue journal entries, account reconciliations, and detailed flux analysis.
Develop and scale a high-performing revenue function to meet the knowledge and capability needs of a rapidly growing company.
Drive the accuracy of revenue reporting for both management (internal) and external reporting purposes.
Manage and synthesize large datasets related to revenue and receivables using analytical tools to illustrate findings, analyze trends, and report results to finance leadership.
Partner closely with the Commercial team to understand key sales trends, structure complex transactions, and advise on contract terms to ensure optimal and compliant revenue recognition.
Collaborate with Billing & Collections to enhance the receivables and invoicing processes, improving accuracy and compliance.
Work with Information Technology (IT) and other business leaders to define IT solution requirements and participate in initiatives for ongoing process and systems improvements (e.g., ERP, CPQ system enhancements) to increase compliance, integrity, and scalability.
Develop reporting tools and key performance metrics to measure the success and efficiency of the sales and revenue process in partnership with Commercial leaders.
Own the SOX compliance framework for the revenue and accounts receivable cycles.
Enhance current SOX controls and develop new, scalable controls as the Company continues to expand and evolve into new markets and offerings.
Required Qualifications:
Bachelor's degree in Accounting, Finance, or a related field.
6+ years of progressive experience in accounting, with a significant focus on revenue recognition (ASC 606).
Demonstrated experience in a technical accounting role within the Life Science, Biotech, or Pharmaceutical industry is highly preferred.
Strong knowledge of US GAAP and SOX compliance requirements, specifically as they relate to revenue and receivables.
Proven ability to manage and execute a complex monthly/quarterly close process.
Excellent communication skills with the ability to articulate complex accounting guidance to non-finance partners.
Preferred Skills & Experience:
CPA certification is a plus.
Experience leading a team or function.
Proficiency with large ERP systems (e.g., SAP, Oracle, NetSuite) and strong advanced Excel/data analysis skills.
Experience implementing or significantly upgrading revenue-related systems or processes
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$180,000-$210,000 USD
$180k-210k yearly Auto-Apply 45d ago
QC Associate II
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
The QC Associate II is responsible for the implementation and continuous improvement of Quality Control methods within the production laboratory. Working closely with the Operations team, you will monitor the quality of Twist DNA products using quantitative measurements, fragment analysis, and Next-Generation Sequencing (NGS).
The successful candidate will demonstrate a proven ability to make data-driven decisions in a high-throughput environment. Your primary mission is to ensure that all products-from processing and packaging to storage and distribution-comply with Regulatory, Customer, and Twist internal standards.
Onsite Position - 5 Days per week in South San Francisco
What You'll Be Doing
Product Release: Review and release products based on established QC metrics and rigorous quality standards.
Data Monitoring: Continuously monitor QC data to identify trends and ensure process stability.
Issue Resolution: Lead investigations into product, process, and quality issues to identify and mitigate risks.
Quality Compliance: Review CAPAs and process deviations; perform thorough root cause analysis (RCA) to prevent recurrence.
Reporting: Prepare comprehensive product and process quality reports by collecting, analyzing, and summarizing key information and performance trends.
Documentation: Draft and review critical product quality documentation and Standard Operating Procedures (SOPs).
Regulatory Adherence: Ensure all laboratory activities follow strict regulatory guidelines and ISO 13485 requirements.
What You'll Bring to the Team
Education: BS or MS in Biochemistry, Chemistry, Molecular Biology, or a related scientific field.
Experience: 2+ years of professional experience in an industrial Operations or QC setting.
Communication: Excellent verbal and written communication skills with the ability to collaborate across departments.
Preferred Qualifications
Quality Standards: Strong working knowledge of QC/QA principles, including GMP and ISO 13485 environments.
Molecular Biology: Proficiency in techniques such as PCR, Cloning, and NGS.
Analytical Expertise: Hands-on experience with spectroscopy, gel electrophoresis, and fragment analysis.
Systems & Automation: Familiarity with automated robotic platforms and Laboratory Information Management Systems (LIMS).
Problem Solving: A proven track record of troubleshooting and resolving complex technical problems.
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$25-$36 USD
$25-36 hourly Auto-Apply 1d ago
Staff Business Systems Analyst
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
Staff System Business Analyst (Hybrid in South San Francisco OR Carlsbad) About the Role
This role is critical in supporting our enterprise applications landscape, ensuring that our business systems seamlessly support our rapidly scaling biotech operations. As the primary bridge between business stakeholders and technical teams, you will help drive the design, enhancement, and integration of order-to-cash solutions - particularly in connection with Salesforce (SFDC) and SAP - to enable efficiency, compliance, and innovation across multiple business functions.
The salary range posted is based on the South San Francisco location
Key Responsibilities
Partner with stakeholders across Finance, Commercial, Manufacturing and Shipping to gather, analyze, and document business requirements.
Translate business needs into functional specifications and collaborate with SFDC and SAP developers/configurators to design and deliver solutions.
Lead and support cross-functional projects involving SAP and other enterprise systems (including Salesforce), ensuring integration points are optimized and business processes flow seamlessly end-to-end.
Support system testing, user acceptance testing, and production deployments, ensuring deliverables meet requirements and compliance standards.
Troubleshoot user issues and recommend long-term improvements.
Develop and maintain business process flows and training materials.
Qualifications
Bachelor's degree in Information Systems, Computer Science, Business, or related field (or equivalent experience).
8+ years of experience as a Business Analyst or Functional Consultant supporting SAP systems.
Strong understanding of multiple SAP modules and how they integrate across business functions.
Proven experience in SAP - Salesforce (SFDC) integration projects and cross-system business processes.
Demonstrated ability to lead cross-functional projects and serve as the liaison between business users and technical teams.
Strong problem-solving skills and ability to thrive in a fast-paced, dynamic environment.
Excellent communication and stakeholder management skills, with the ability to engage at both technical and executive levels.
Preferred Skills
Experience in a biotech, pharmaceutical, or manufacturing environment.
Hands-on experience with SAP S/4HANA.
Familiarity with GxP, SOX, or other compliance frameworks relevant to life sciences.
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$165,000-$195,000 USD
$165k-195k yearly Auto-Apply 38d ago
Sr Quality Engineer
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
The Sr Quality Engineer is responsible for ensuring the quality and safety of our genomic products and services by assisting in the maintenance of the quality management system (QMS) that complies with ISO 13485 and ISO 14971. This position is also responsible for conducting risk assessments, developing, and implementing corrective actions, and providing technical support to the R&D team.
What You'll Be Doing
Maintain a QMS that complies with ISO 13485 and ISO 14971.
Conduct risk assessments to identify and assess potential hazards associated with genomic products and services.
Develop and implement corrective actions to address identified hazards and prevent recurrence of non-conformities.
Provide technical support to the R&D team on quality matters, including design control, process validation, and change control.
Conduct audits and inspections to verify compliance with QMS procedures and regulatory requirements.
Prepare and maintain quality documentation, including risk management reports, corrective action plans, and audit reports.
Stay up-to-date on relevant quality standards and regulations, such as ISO 13485, ISO 14971, and the FDA's Quality System Regulation (QSR).
Lead high visibility complaints and Key customer incidents (Evaluations and Re-Evaluations).
Support Internal and External Audits (FDA, EUIVDR, ISO, Customer, etc.)
Coordinate and participate in Internal Audits.
Ensure the Quality Systems group is appropriately staffed to ensure timely completion of responsibilities.
What You'll Bring to the Team
Bachelor's degree in Engineering, Quality Assurance, or a related field.
5+ years of experience in Quality Assurance within the medical device environment
Strong understanding of quality principles and practices, including ISO 13485 and Six Sigma methodologies.
Experience in root cause analysis and corrective action implementation.
Excellent communication and interpersonal skills, with the ability to interact effectively with technical team members and management.
Knowledge of good manufacturing processes.
Experience leading and mentoring team members.
Experience implementing practical Quality System and Compliance solutions.
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$92,000-$110,000 USD
$92k-110k yearly Auto-Apply 4d ago
Staff Events Marketing Manager
Twist Bioscience Corporation 4.4
Twist Bioscience Corporation job in South San Francisco, CA
We are looking for a Regional Marketing and Events Specialist for our EMEA region to be responsible for planning, executing, analyzing, and optimizing all regional marketing activities across various channels to achieve pipeline goals. The primary goals of this position are to increase awareness and drive demand for Twist products and solutions within the AMER Region. In pursuit of this goal, this person will be responsible for leading and managing demand generation and customer engagement efforts, including events and digital marketing, across multiple marketing channels and acting as a key liaison to sales, as well as partnering closely with Global Marketing counterparts.
The ideal candidate will have a strong blend of technical expertise in molecular biology and life science tools, along with professional and/or educational experience in Synthetic Biology, NGS and Biopharma development. Candidates should also have experience in a tactical or events marketing role and demonstrate experience working cross-functionally in a matrix organization.
What You'll Be Doing:
* Develop a deep understanding of the target audiences, including pain points, spending profiles, key projects and initiatives, and competing solutions, in the region, as well as nuanced sub-regional differentiators.
* Align and customize global campaigns to fit regional needs.
* Coordinate and manage all regional events, including seminars, trade shows, networking events, and user group meetings, including planning, prepping, and follow-through in relation to trade show activities
* Oversee ordering, inventory, and distribution of marketing supplies, gifts, and branded inventory
* Track invoices and reconcile regional event budgets
* Develop and lead regional digital marketing campaigns, including ABM activities.
* Measure ROI for all activities and analyze the marketing-to-sales funnel to identify areas for continual improvement.
* Build and maintain relationships with local sales teams, channel partners, and technology alliance partners.
* Coordinate with sales leadership to align regional priorities, set quarterly goals, gain commitment and support for marketing programs, and identify areas of pipeline opportunity and risk.
* Orchestrate and lead ongoing account check-ins/QBR's with field sales to ensure account goals remain on track and support forecasting with marketing data
* Provide proactive communication and presentations to sales and marketing executives and stakeholders
What You'll Bring to the Team
* Bachelor's degree (BS/BA) in Life Sciences required
* 5+ years' experience in an Events Management role
* Availability to travel at least 30% of the time
* 5+ years previous experience in marketing management or program management administration
* Excellent verbal and written communication skills
* Able to multi-task, prioritize, and manage time effectively
Preferred Qualifications
* MBA
* MS/PhD
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as "writing" DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
$107k-139k yearly est. Auto-Apply 5d ago
Instrument Software Engineer
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
Instrument Software Engineer - (onsite in South San Francisco) Job Description
We are seeking a skilled Instrument Software Engineer to join our manufacturing technology team in South San Francisco, California. The ideal candidate will design and develop internal software for laboratory instruments, interface with our Manufacturing Execution System (MES), and implement tools to streamline manufacturing workflows. This role also involves sustaining and improving existing manufacturing software, gathering and analyzing instrument data, and providing hands-on technical support, including troubleshooting instrument-related issues. We're looking for a self-motivated, fast-learning, and detail-oriented engineer with strong familiarity in lab instrumentation and a passion for building reliable, scalable systems that empower high-throughput biotech manufacturing.
Key Responsibilities:
Design, implement, and maintain software that controls and communicates with laboratory instruments.
Develop user interfaces, data acquisition modules, hardware abstraction layers, and real-time control logic.
Sustain and troubleshoot existing instrument software used in production environments.
Collaborate with hardware, electrical, mechanical, and systems engineers to ensure seamless integration between software and hardware components.
Develop and support communication protocols (e.g., USB, RS-232, CAN, TCP/IP) for instrument control and data exchange.
Provide ongoing software support for deployed instruments, especially in manufacturing and lab environments.
Investigate and resolve bugs, performance issues, and integration failures in collaboration with the support and testing teams.
Work with test engineers to develop and execute verification and validation protocols to ensure software reliability and compliance.
Support automated and manual testing of instrument software, including regression testing.
Write and maintain detailed technical documentation, including design specifications, software architecture, and user manuals.
Ensure software complies with applicable regulatory standards (e.g., FDA, ISO 13485, if applicable).
Contribute to research and development efforts for next-generation instruments.
Evaluate new technologies, frameworks, and methodologies to improve instrument performance and usability.
Work closely with scientists, lab personnel, manufacturing teams, and field service engineers to gather feedback and implement improvements.
Participate in design reviews and product development meetings to align software solutions with business and user needs.
Required Qualifications:
BS in Computer Science or a related field plus 5 years of relevant experience or Master's degree in Computer Science or related field plus 3 years of relevant experience
Proficient in C#, WPF, and UX
Extensive background with electro-mechanical systems and instrumentation
Familiar with Agile and software development lifecycle
Good understanding of software design principles
Knowledgeable in scientific computation and data analysis
Hands-on experience with lab instrumentation and integrated systems
Excellent communication and writing skills, and ability to work in a fast-paced team environment
Experience with LIMS (Laboratory Information Management System) and MES (Manufacturing Execution System) is a strong plus
Preferred Skills:
MVVM experience
Experience with Visual Studio, Git, Jira, and Azure is nice to have
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$139,000-$155,000 USD
$139k-155k yearly Auto-Apply 29d ago
Sr Strategic Partnership Manager
Twist Bioscience 4.4
Twist Bioscience job in South San Francisco, CA
The Senior Strategic Partnership Manager (SPM) is a critical role responsible for establishing and expanding Twist Bioscience's market presence within key clinical and OEM accounts. This role focuses on identifying, cultivating, and managing relationships with essential external companies to stimulate mutual growth, innovation, and revenue. The SPM ensures partner objectives align seamlessly with Twist's overall company strategy.
This position requires a strong blend of strategic vision and deal-making expertise, particularly in complex environments. The ideal candidate will build durable relationships that generate mutual value, secure a competitive advantage, and drive long-term strategic differentiation for the company.
What You'll Be Doing
Lead Deal Execution: Act as the primary dealmaker for strategic partnerships, managing the full lifecycle from opportunity assessment and due diligence to financial modeling, negotiation of business terms, and deal closure.
Develop Complex Partnerships: Design and negotiate partnership structures that create long-term value by balancing commercial opportunities with risk and operational feasibility.
Contract Management: Create and negotiate contracts (including MSAs, SOWs, and SLAs) that outline pricing based on factors like sample volume, forecast models, quality, and operational capacity. Manage the contract lifecycle, including amendments, renewals, and terminations.
Internal Alignment: Partner cross-functionally with Legal, Finance, Product, Commercial, R&D, Quality, and other internal teams to guide deals from initial concept through execution and handoff to implementation teams.
Partnership Strategy and Ecosystem Building
Market Position: Establish and grow Twist Bioscience's market position by identifying and facilitating business partnerships with biotechnology, diagnostic, and other related companies for the implementation of Twist's technologies.
Roadmap Development: Create long-term partnership roadmaps that adapt to evolving company strategy and market dynamics.
Frameworks: Develop partnership frameworks to guide comprehensive evaluation, negotiation, and success measurement.
Pipeline Management: Build a pipeline of partnership opportunities with clear stages, milestones, and accountability. Ensure opportunities are accurately tracked in SFDC for senior management visibility.
Competitive Intelligence: Monitor the competitive landscape and emerging partnership trends to maintain a strategic advantage.
Relationship Management and Growth
Executive Relationships: Build and maintain executive-level relationships with current and potential partners, including those in diagnostics, biopharma, and technology.
Alliance Management: Support, maintain, and grow existing and newly formed customer relationships, collaborations, and partnerships. Foster customer-focused development.
Performance Monitoring: Establish partnership governance (e.g., joint steering committees, business reviews, escalation paths). Develop health metrics and dashboards to monitor performance and identify risks.
Partner Success: Own the end-to-end partnership lifecycle from identification through activation and optimization. Build partner success programs that drive engagement, adoption, and mutual value realization.
Cross-Functional Leadership & Culture
Cross-Functional Leadership: Lead cross-functional teams, both internal and external, to develop mutually beneficial outcomes and ensure partnership commitments are delivered.
Presentations: Present partnership strategy and performance to working groups, executive teams and key stakeholders.
Mentorship: Mentor and develop future partnership leaders within the organization.
Collaboration: Work with R&D, Product Team(s) and Field Application Support (FAS) to provide necessary technical support. Collaborate with Marketing on creating product exposure and building the Twist Bioscience brand.
Essential Qualifications
A minimum of 7-10 years of progressive experience in sales, business development, commercial strategy, or partnerships within the life sciences, healthcare, or related industries, or an equivalent combination of education and experience. A Bachelor's degree is required. Master's degree in Biology, Molecular Biology, Biochemistry, or a related field; a PhD or MBA is desirable.
Strong desire to win business and establish long-term customer relationships.
Excellent communication, written, verbal, and presentation/influential skills. The ability to give convincing and persuasive Executive-level presentations is paramount.
Ability to work collaboratively as a team member to manage demanding and complex projects smoothly.
Deep familiarity with next-generation sequencing (NGS), diagnostics, and healthcare markets and the commercial landscape.
Demonstrated scientific problem-solving skills, including an in-depth understanding of requirements diagnostic and industrial applications to propose solutions during on-site visits.
Strong conceptual thinking with the proven ability to anticipate and address ambiguous, high-stakes challenges.
Willingness to travel (30-50%), as necessary, to client sites in the Americas and Europe.
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Diego Area Pay Range$140,000-$180,000 USD
$140k-180k yearly Auto-Apply 18d ago
Scientific Technical Support Scientist - NGS
Twist Bioscience Corporation 4.4
Twist Bioscience Corporation job in San Francisco, CA
The Scientific Technical Support Specialist will be responsible for providing best in class technical support and consultation to customers and Twist Bioscience's field-based sales team. The position will specifically support Twist's NGS Application Product lines.
What You'll Be Doing:
* Provide clear, accurate, and solutions-oriented technical support via phone, email, and/or live chat to customers and field sales teams.
* Ensure customer interactions promote Twist's brand and create high customer loyalty and satisfaction.
* Provide basic application support and perform troubleshooting for field sales teams and customers.
* Assist in the development and implementation of plans to improve technical services and capabilities while working towards corporate/individual revenue and customer allegiance goals.
* Effectively communicate competitive information and additional sales opportunities to Marketing and Field Sales.
* Provide feedback to Production personnel for product improvements.
* Track customer satisfaction and work to continually improve customer satisfaction.
* Facilitate and participate in customer complaint troubleshooting with the Development and Production teams and other technical experts.
* Participate and assist in technical training sessions, as needed.
* Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures.
What You'll Bring to the Team:
* Ph.D preferred or Master's degree in Molecular Biology, Genetics, or related Life Sciences degree with 3-5 years of industry experience.
* Requires an in-depth knowledge of synthetic DNA and molecular biology laboratory techniques; minimum of 3 years hands-on experience using NGS technologies
* Preferred Target Enrichment
* Must be able to communicate effectively with a wide variety of people and have strong interpersonal skills.
* Excellent computer skills using Microsoft Office and G-Suite; experience with Salesforce and Customer Relationship Management and Enterprise Resource Planning software a plus.
* Experience providing remote technical support a plus.
* Flexible work hours are a requirement, this role supports different time zones.
$97k-128k yearly est. Auto-Apply 35d ago
Project Manager - Libraries/IgG
Twist Bioscience Corporation 4.4
Twist Bioscience Corporation job in San Francisco, CA
Reporting to the Library Project Manager, Team Lead the Library Project Manager will be responsible for all aspects of project management, coordination and implementation relative to the gene mutant library and related businesses of Twist Bioscience; Site Variant Libraries (SVL) and Combinatorial Variant Libraries (CVL)
The position manages communications required to facilitate library projects, as follows: Communication with customers, international sales & support, Twist customer service, Twist legal and the library business group, including, but not limited to non-disclosure agreements, library designs, customer quotes, purchase orders, and statements of work.
What You'll Be Doing
* Respond directly or direct incoming inquiries from customers and the global sales & support organizations to the appropriate expertise within the Library Team; respond quickly and professionally with the information provided by the Library Team in response to customer and internal inquiries; maintain records
* Coordinate and collate detailed library design input from customers and/or the global sales & support teams ensuring that the design data supports the needs of the customer and reflects the capabilities of the Library Fabrication Team
* Work with Library Project Manager and the Library Fabrication Team(s) to collect costing for specific library designs as part of quote preparation
* Working with the Director of the Library Business and Library Project Manager, prepare and distribute quotes for libraries and other related business; maintain an up-to-date database of issued quotations
* Collect, collate and maintain easily accessible database of NDAs, library quotes, library designs, orders and shipments
* Maintain (transparent) accessible list of library WIP
* Maintain accurate, timely records in all systems to allow for up-to-date reporting, including but not limited to quotes issued, orders placed, orders in progress, orders shipped
* Provide updates on project progress as agreed with certain customers
* Manage communication between customers and the internal team providing order fulfillment details and deliverables
* General knowledge of library fabrication work flows
* Any other "ad hoc" projects not listed above as required from time to time
* Follow regulatory and ISO 13485 requirements
What You'll Bring to the Team
* 2-3 years of relevant work experience in the life sciences or related field, with >2 years in a customer facing role
* Requires bachelor's degree in Biology, Chemistry or related Life Science. Advanced degree and / or hands on laboratory experience a bonus
* Customer communication from inquiry to delivery of services
* Understanding of services offering and customer workflows that the services offerings address
* Proven ability to work effectively with customers, internal operations and sales teams
* Demonstrated track record of managing projects that meet customer expectations
* Outstanding teamwork and communication skills
* Hands on, high energy, positive attitude with a can-do attitude that gets it done
* This is not an IT related role
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as "writing" DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
$107k-151k yearly est. Auto-Apply 5d ago
Bioinformatics Engineer - Nextflow and AWS Specialist (6 months contract)
Twist Bioscience Corporation 4.4
Twist Bioscience Corporation job in South San Francisco, CA
Bioinformatics Engineer- Nextflow & AWS Specialist (6 months contract) We are seeking an experienced Senior Bioinformatics Engineer with deep expertise in Nextflow, AWS cloud infrastructure, and containerized workflow development. This role is ideal for someone who can architect, optimize, and scale production-grade bioinformatics pipelines while collaborating across engineering and scientific teams. You will be responsible for building resilient, high-performance workflow systems that support large-scale NGS data processing.
This position requires availability to work within Pacific Time (PST) hours.
What You'll Do
* Architect and develop advanced Nextflow pipelines for NGS data processing, analysis, and multi-step workflow orchestration.
* Deploy, operate, and optimize pipelines on AWS EKS and Batch.
* Build and maintain Docker-based container environments for reproducible and portable bioinformatics pipelines.
* Develop and maintain robust Python tooling to support workflow automation, QC reporting, monitoring, and data integration.
* Implement workflow observability, logging, and cost-optimized execution strategies for large-scale genomic data.
* Collaborate with sequencing, bioinformatics, and platform engineering teams to improve workflow reliability and performance.
* Establish best practices for pipeline versioning, continuous integration, automated testing, and cloud-based deployment.
* Ensure pipelines are highly reproducible, fault-tolerant, and suitable for production environments in regulated or high-stakes settings.
What You'll Bring
Required Qualifications
* 5+ years of experience in bioinformatics, computational biology, workflow engineering, or related fields.
* Expert-level proficiency in Nextflow, including DSL2, modules, workflow optimization, and pipeline debugging.
* Strong hands-on experience with AWS, particularly:
* EC2 compute environments
* S3 for cloud storage
* EKS for workflow execution
* Deep expertise with Docker, including custom image creation, multi-stage builds, and best practices for pipeline reproducibility.
* Strong Python development skills with production-level experience, testing frameworks, packaging, and tooling.
* Experience operating in cloud-native environments with distributed computing, autoscaling, cost-optimization, and workflow orchestration.
* Solid understanding of NGS data formats, sequencing workflows, and common bioinformatics tools.
* Strong Linux skills and experience with CI/CD systems.
* Ability to work effectively in PST time zone (remote or onsite).
Nice to Have
* Experience with Java/Groovy
* Experience building and using APIs
* Experience with Nextflow Tower or similar workflow management platforms.
* Experience configuring Kubernetes workloads for genomics pipelines.
* Background in synthetic biology, DNA design, or high-throughput genomic library analysis.
* Experience collaborating with wet labs or platform teams on sequencing pipeline requirements.
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as "writing" DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.