Recruiter (Temp)
Tyler Technologies job in Dayton, OH
Description Tyler Technologies is seeking a temporary Recruiter to join our Talent Acquisition team! We are committed to delivering the very best customer service to our business partners and to providing top-notch experience for our applicants and candidates. This role will work primarily to fill corporate positions with Marketing, Finance, and IT, along with the potential to work on roles within HR and Legal. Our Talent Acquisition team works together and there may be times when this position will work on other positions, from software engineering to client success. A successful candidate for this position is willing and interested to dive in and help wherever they can be of service.
Responsibilities
Manage full life cycle of the recruiting process
Qualify job requirements, establish the search strategy/approach based on deep knowledge of business needs and the larger talent market
Learn and use all the technology tools at hand effectively including our ATS (Jobvite) and our HRIS (UKG).
Ensure timely communication with candidates and hiring managers
Review applicants and proactively source candidates using databases, social media, networking events, and other sources
Conduct in-depth interviews to evaluate candidates
Present offers, explain and negotiate compensation packages and start dates
Participate in on campus recruiting activities including career fairs, campus presentations, on campus interviews, networking events, etc.
Be an ambassador for our employment brand (Always Be Recruiting!)
Evangelize our employee referral program (Everyone is a Recruiter!)
Educate candidates about Tyler Technologies: our culture, benefits and expectations of the organization
Develop and nurture pipelines of qualified candidates to meet ongoing and future business demands
Qualifications
3+ years of full life cycle recruiting experience
At least 2 years of experience working within a corporate recruiting environment working with senior level hiring managers
Strong prioritization and customer service skills
Passionate about identifying and hiring high caliber talent
Positive attitude, highly collaborative, and strong work ethic and sense of integrity
Natural sense of urgency, results-oriented
Highly poised with the ability to partner and interface with all levels of management and leadership
Experience with recruiting tools and systems (Jobvite experience would be a huge plus)
Excellent verbal and written communication skills
Experience prioritizing and managing multiple job openings
Track record of success in sourcing and engaging high caliber, passive talent
Auto-ApplyImplementation Manager
Tyler Technologies job in Moraine, OH
Description The Manager - Implementations position is a leadership role within the Professional Services department, responsible for guiding a team of project managers and consultants in the successful delivery of Tyler's software solutions. This position ensures that implementation projects are executed with consistency, professionalism, and efficiency by supporting team development, removing obstacles, and fostering a culture of accountability and continuous improvement. The Manager promotes autonomy and ownership among team members, provides direct and constructive feedback, and is comfortable addressing performance challenges and change. This role plays a critical part in ensuring implementation projects are completed on time and within budget, while maintaining a strong focus on staff well-being and client satisfaction. The Manager collaborates with internal stakeholders to refine implementation practices, supports project teams in executing deliverables, and works closely with Client Success to transition satisfied, referenceable customers after go-live. The Manager - Implementations oversees the full lifecycle of software implementation projects, leading a team of consultants to ensure timely, high-quality delivery aligned with client and business goals. This role manages resource allocation, team performance, and cross-functional collaboration, driving operational efficiency and continuous improvement across implementation practices. With accountability for both client satisfaction and financial outcomes, the Manager plays a pivotal role in enhancing customer relationships, supporting revenue generation, and contributing to strategic planning. Their leadership directly influences team effectiveness, project success, and the overall growth and reputation of the organization. Responsibilities• Supervise, coach, and support a team of implementation consultants, ensuring high performance, professional development, and adherence to implementation methodologies.
• Manage the full implementation cycle for assigned software solutions, from project planning through go-live, ensuring successful delivery on time, within budget, and to defined quality standards.
• Provide advanced guidance and direction to implementation staff to ensure minimal disruption due to technical or product-related issues.
• Conduct regular performance feedback sessions, reviews, and coaching conversations; address underperformance constructively and support growth.
• Recruit, develop, and retain high-performing individuals, cultivating a best-in-class implementation team.
• Align consultant resources with project demands, considering experience, skillsets, scope complexity, and team revenue goals.
• Oversee staff utilization, monitor productivity, and take corrective action to meet department and company performance objectives.
• Mentor consultants on best practices, complex product functionality, and proper implementation techniques.
• Lead the development and continuous improvement of implementation processes, tools, templates, and best practices; share enhancements across teams.
• Collaborate with Project Managers, Product Managers, Conversion Engineers, Trainers, and Support to resolve escalated and critical implementation issues.
• Participate in and contribute to pre-sales activities, including scope validation, proposal estimates, RFP responses, and client presentations.
• Assist in drafting and reviewing Statements of Work, staffing plans, and implementation timelines.
• Partner with Sales to identify add-on opportunities and ensure smooth transitions between sales, implementation, and customer success teams.
• Establish and maintain strong relationships with cross-functional departments to ensure alignment and resource commitment.
• Travel to client sites as necessary (up to 30%) to support high-priority engagements or escalated issues.
• Forecast and track team revenue, manage billing milestones, and monitor financial performance against targets.
• Champion a team-oriented culture and lead regular meetings or initiatives (e.g., community development sessions, implementation summits) to foster collaboration and innovation.
• Oversee special implementation-related initiatives assigned by leadership (e.g., LMS, Datamart).
• Maintain accountability for project deliverables, contract compliance, and overall customer satisfaction throughout implementation.
• Conduct periodic project audits to ensure alignment with project scope, timelines, and deliverables.
• Support strategic planning by providing input on budgets, staffing forecasts, and team development plans.
• Represent Tyler's core values by promoting integrity, innovation, superior service, and exceeding client expectations in all engagements.
• Perform other duties as assigned. Complexity
The Manager - Implementations operates in a highly dynamic and complex environment, managing multiple concurrent software implementation projects across diverse client portfolios. This role requires balancing strategic oversight with tactical execution, coordinating cross-functional resources, and adapting to varying levels of project scale, scope, and risk. The complexity is heightened by the need to manage both internal staff performance and client satisfaction, while maintaining strict adherence to timelines, budgets, and quality standards. The Manager must navigate technical challenges, evolving product requirements, and stakeholder expectations while driving continuous process improvement and leading change across the team and organization.Qualifications• 3-5 years of implementation and project management experience within a software company or division.
• A minimum of a B.S. or B.A. degree or equivalent experience is required.
• Exceptional conflict resolution, negotiation, business, and customer service skills including the experienced partnering successfully with clients on technical needs and delivering sales solutions tailored to client needs.
• PMP is strongly preferred.
• Seven or more years' experience in managing client relationships/software projects.
• At least 5 years of technical software experience with proven success in assisting clients with utilizing new solutions.
• Implementation of solutions preferred.
• Strong knowledge and understanding of PMI standards to conducting projects.
• Strategic planning, organizational and time management skills including strong people management and project management experience involving the ability to manage multiple projects of various size, scope, and complexity simultaneously.
• Appraisal and tax or related industry knowledge including appraisal and tax software/product experience is preferred.
• Exceptional interpersonal, collaboration and relationship building skills including the ability to build and maintain meaningful, trusting, and strategic internal/external client relationships across the organization.
• Prior experience interviewing, hiring, managing, leading, coaching, mentoring, and developing staff.
• Ability to strategically plan and establish business, client and staff goals and ensure successful goal achievement.
• Demonstrate prior success with recommending and implementing process improvements and best practices to senior leadership.
• Advanced research, decision making and problem resolution skills including root cause analysis and resolving the most complex issues.
• Proficient with Microsoft Office including MS Project
• Excellent verbal, written and technical communication skills including tailoring messages strategically to technical and non-technical client, staff, management, leadership, and executive audiences.
• Must be able to travel approximately 30-50% and provide reliable transportation and carry/maintain personal liability insurance on vehicle
Auto-ApplyClover Technical Support Specialist-Remote to Wisconsin Residents Only
Remote job
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Clover Technical Support Specialist-Remote to Wisconsin Residents Only
You will be the primary technical point of contact for small businesses using Clover from Fiserv point of sale (POS) systems. You will own complex, multi-issue cases end-to-end-diagnosing across devices, apps, peripherals, and networks and use remote diagnostics and logs to deliver clear, root-cause fixes. Success means ramping quickly to advanced case types within 3-6 months, balancing first-contact resolution, quality, and merchant confidence.
What you'll do:
Assist with device preferences, configuration, and best-practice usage tailored to their business.
Diagnose across hardware, firmware/app versions, peripherals, and networks (Wi Fi/Ethernet); verify configurations and compatibility; execute fixes using remote diagnostics and web portal tools.
Troubleshoot equipment and processing errors while capturing and analyzing error data to distinguish root cause.
Coordinate cross-functionally with internal service teams to deliver concise root cause analyses (RCAs) and proactively update case status until closure.
Commit to deliver high quality outcomes; you will balance first-contact resolution on complex issues with quality and merchant satisfaction.
Think in systems, not symptoms; you will connect dots across devices, networks, and payments flows.
Experience you'll need to have:
Demonstrated technical troubleshooting experience supporting hardware, software, web applications and APIs, and networks in a customer-facing or call center environment.
Experience with networking fundamentals (Wi Fi/Ethernet troubleshooting) .
Experience with basic operating system concepts (and device/peripheral setup and compatibility.
Experience reading logs and interpreting error codes; familiarity with web portals and concepts like API response status codes.
High school diploma or general equivalency degree
Experience that would be great to have:
Point of Sale or payments support experience including merchant acquiring, terminals, peripherals, Europay, Mastercard, and Visa.
Evidence of complex case ownership, RCAs, and knowledge base contributions in metrics driven environment.
Certifications or training (e.g., CompTIA A+/Network+, ITIL Foundation).
Experience with Android operating systems.
Issue ownership and crisp communication, you will coordinate the right people and keep merchants informed.
How you'll work:
This role requires being on-call during non-standard and/or overnight hours on a rotational basis.
This role requires flexibility to work overtime that includes weekends and holidays.
This role requires the following home computer and audio equipment requirements:
Speed/Stability Requirements- 30mbps download, 15mbps upload, less than 50ms average latency, cannot exceed 125ms max latency and hardwired directly to router.
ISP requirements- no cellphone tower-based internet such as T-Mobile 5G or Verizon 5G home internet due to high latency and fluctuating network conditions. The only recommended Internet service types are fully wired-based connections including DSL, Broadband, Cable, and Fiber Optic services.
Local Network Requirements- no community-based internet such as networks provided by apartment complexes. The issue primarily lies in CGNAT (Carrier-Grade NAT) is a variant of NAT that is used by internet service providers (ISPs) to provide internet access to their customers. CGNAT works by allowing multiple customers to share a single, public IP address. Agents should have their own ISP and their own router.
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers' extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
#LI-DI
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Auto-ApplyAccount Executive - Large Enterprise- Government
Ada, OH job
Your work days are brighter here.
We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them.
About the Role
Here at Workday, our Account Executives are key players in our Field Sales Operations organization. With a net new revenue focus, they are the fuel for Workday's new customer growth. This fantastic team of hardworking professionals play a key role in guiding new customers on a journey that can see them leave the limitations of legacy platforms behind and move forward with a new class of enterprise management cloud. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will:
Develop strategy for prioritizing, targeting, and closing key opportunities in assigned territory
Performs account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment
Initiate and support sales of Workday solutions within Large Enterprise prospects and shares Workday value proposition
Be responsible for developing relationships with net new customers with a focus on deal management and connecting customers with Workday solutions, particularly core financials
Negotiate deals with a variety of C-Suite Executives to close opportunities
Maintain accurate and timely customer/prospect, pipeline, and service forecast data
About You
Basic Qualifications:
•4+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position.
•4+ years experience collaborating with internal teams (pre-sales, value, inside sales) to achieve quota and run multiple deals at once
•4+ years experience with managing longer deal cycles, including prospecting for a portion of opportunities
Other Qualifications:
•Preferred experience selling into State and local govenement
•Proven experience understanding the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts
•Able to quickly establish trust with key stakeholders
•Prior experience with partnering with internal team members on account strategies for short and long term prospecting and territory management
•Excellent verbal and written communication skills
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.OH.Home Office
Primary Location Base Pay Range: $146,900 USD - $179,500 USD
Additional US Location(s) Base Pay Range: $146,900 USD - $179,500 USD
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
Auto-ApplyMajor Account Manager, Enterprise
Remote job
In this key role, you will manage and drive direct sales into Major Enterprise Accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Major Enterprise Accounts and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for solid ongoing relationships.
Responsibilities:
Generating Major Enterprise Accounts business opportunities and managing the sales process through to closure of the sale.
Achievement of agreed quarterly sales goals.
Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline
Required Skills
Proven ability to sell solutions to Major Enterprise customers.
A proven track record of quota achievement and demonstrated career stability
Experience in closing large Enterprise deals.
Excellent presentation skills to executives & individual contributors
Excellent written and verbal communication skills
A self-motivated, independent thinker that can move deals through the selling cycle
8+ years of experience selling to Major Enterprise Accounts
2+ years of experience selling enterprise network security products and services
Results-oriented, Self-starter, Hunter-type mentality.
The Major Account Manager, Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
Auto-ApplyRemote Commercial Service Handyman
Remote or Columbus, OH job
Job Description
F5 Facility Services is seeking a highly skilled and self-directed Remote Commercial Handyman to join our growing team. This is a remote position that demands exceptional independence and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing a wide range of maintenance, repair, and general upkeep services to our diverse commercial clients. This role requires a broad skillset, superior problem-solving abilities, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, and the ability to utilize customer-specific software for time tracking and job management.
Responsibilities:
• Perform a variety of maintenance and repair tasks, including but not limited to: carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance, requiring minimal direct supervision.
• Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships.
• Perform preventative maintenance on commercial properties to ensure optimal performance and safety.
• Read and interpret blueprints, schematics, and technical drawings as needed.
• Communicate effectively with clients, providing clear explanations of issues and repair options.
• Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation.
• Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others.
• Prepare accurate and detailed quotes for repair, maintenance, and installation projects.
• Maintain and manage company-provided tools and equipment.
• Work collaboratively with other team members remotely, ensuring efficient and effective service delivery.
• Be available for on-call and after-hours work, as needed.
• Utilize company-provided mobile applications to document job details, submit reports, relay information to
management, track inventory, and manage work orders, demonstrating strong self-management.
• Utilize customer-specific software for accurate time tracking, job progress updates, and reporting.
Qualifications:
• Proven experience in a commercial handyman or maintenance role.
• Proven ability to work independently and manage time effectively.
• Broad skillset encompassing carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to read and interpret blueprints and schematics as needed
.
• Proficiency in the use of hand and power tools.
• Valid driver's license and clean driving record.
• Strong work ethic and attention to detail.
• Ability to lift and carry heavy objects, and work in various environments.
• Ability to pass a background check and drug screening.
• Ability to accurately estimate material and labor costs for projects.
• Proficiency with mobile technology and the ability to learn and utilize company-specific applications.
• Ability to quickly learn and adapt to customer-specific software programs.
Preferred Qualifications:
• Certifications in specific trades or technologies.
• Experience with building maintenance systems.
• Experience in a service-oriented business.
Benefits:
• Competitive salary.
• Comprehensive benefits package (health, dental, vision, 401(k), etc.).
• Company vehicle and phone.
• Paid time off and holidays.
• Opportunities for professional development and advancement.
Powered by JazzHR
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Technical Account Manager
Columbus, OH job
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Technical Account Manager
About your role:
As a Technical Account Manager, you will support Tier 1 clients who expect world-class service, delivered by payments professionals who understand the industry, who know how to navigate Fiserv, and who are focused on helping them run and grow their business. The Technical Account Management team's primary objective is to facilitate an exceptional service experience for Fiserv's largest, most visible, and most complex clients. The Technical Account Manager will own technical client service firm-wide, providing a single point of contact for all technical needs.
What you'll do:
* Shape new, innovative solutions together with product, business, and technology leaders.
* Provide solution and technical design conversations at senior client level and manage stakeholders for multiple client engagements.
* Build shareholder value through responsible revenue growth and expense management for our internal and external shareholders.
* Demonstrate client focus by providing future-proof solutions and services that enable success for our internal and external clients.
* Oversee all technical efforts across Fiserv for key accounts and be the primary point of contact for technical issues, including collaboration during significant production support events.
* Work directly with clients, vendor partners, and 3rd parties, including face-to-face meetings with the stakeholders to support technical discussions and discovery.
* Navigate Fiserv technology on behalf of the client, which can include all Tech and Product groups across Fiserv and 3rd parties.
* Translate the client's business and operational requirements to technical requirements and collaborate with all internal and external stakeholders throughout the project/implementation.
* Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
* Bachelor's Degree (preferably Computer Science or Engineering) or equivalent combination of experience, education and military.
* 8+ years of Fiserv experience in IT technical troubleshooting and/or IT development and working knowledge of multiple Fiserv acquiring platforms (specs, integrations, gateways, APIs/SDKs, tech stack).
* 3+ years of experience in direct client interaction for technical support and requirement gathering.
* Working knowledge of merchant acquiring payment processing and flows - Point of Interaction (POI)/Point of Sale (POS) System.
Experience that would be great to have:
* Working knowledge of Fiserv networking/connectivity architecture.
* Working knowledge of card brand regulations.
* Working knowledge of the Payment Facilitator (Payfac)/Market Place business model.
How you'll work:
* This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
* This role requires use of a computer and audio equipment.
Benefits at Fiserv:
* Fuel Your Life program to support your physical, financial, social, and emotional well-being
* Paid holidays and generous time away policies
* No-cost mental health support through Employee Assistance Programs
* Living Proof program to recognize your peers' extra effort with points redeemable for rewards
* Eight Employee Resource Groups to foster a collaborative culture and expand your network
* ·Unparalleled professional growth with training, development, and internal mobility opportunities
* Medical, dental, vision, life, and disability insurance options available from day one
* Retirement planning and discounted shares with the Employee Stock Purchase Plan
* Tuition assistance and reimbursement program
* Paid parental, caregiver, and military leave
Salary Range:
$111,000.00-$157,000.00
These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Thank you for considering employment with Fiserv. Please:
* Apply using your legal name
* Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Auto-ApplySolution Consultant - HCM
Remote job
Your work days are brighter here.
We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
Join an exciting team charting a new path where you will be a leading advocate for customer loyalty. This will involve supporting proactive engagements to accelerate product adoption & optimization, strengthening relationships to improve overall customer health, driving revenue retention and building future product pipeline.
About the Role
We are seeking a passionate and driven Solution Consultant to join our HCM Customer Engagement & Renewals team. In this role, you will serve as a trusted advisor to our existing customers, helping them improve the value of their investment in Workday's products. Your primary focus will be on customer retention by driving product adoption and finding opportunities to expand product usage. This role requires a deep understanding of our product suite, excellent discovery and presentation skills, and a consultative approach to customer engagements. This role will engage with varying levels within the customer organization and lead strategic conversations regarding aligning Workday product to business outcomes.
Responsibilities include:
Drive Product Adoption:
Conduct product demonstrations and workshops to showcase the value and benefits of underutilized products to drive increased feature adoption.
Identify and address any roadblocks hindering product adoption.
Work with CX and Services to develop tailored adoption plans to guide customers through successful deployment.
Build Customer Relationships:
Establish and maintain strong relationships with key customer team members.
Serve as a trusted advisor, providing guidance and support on product-related inquiries and innovation.
Understand customer needs and challenges to recommend relevant solutions.
Gather customer feedback and share insights with product development teams.
Identify Product Expansion & Value Realization Opportunities:
Analyze customer data and usage patterns to find opportunities for upselling and cross-selling.
May collaborate with Sales teams & Solution Consulting teams to develop product expansion strategies.
Stay informed about new product releases and features to identify potential use cases for existing customers.
* Ability to travel up to 50% across the US.
About You
Basic Qualifications :
Principal Solution Consultant:
5+ years of Workday Solution Consulting Experience or Product Experience in a Customer Facing Role
5+ Workday product knowledge across the HCM suite.
Sr. Solution Consultant:
3+ years of Workday Solution Consulting Experience or Product Experience in a Customer Facing Role
3+ Workday product knowledge across the HCM suite.
Other Qualifications:
Customer Focus: A passion for customer success and a strong commitment to delivering exceptional service.
Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex concepts clearly and concisely.
Discovery Skills: Experience in leading open-ended conversations to uncover opportunity without pre-determined prompts.
Presentation Skills: Confident and engaging presentation style, with the ability to tailor presentations to different audiences.
Problem-Solving Skills: Strong analytical and problem-solving skills, and effectively identify and addressing customer challenges.
Collaboration: Ability to work effectively with cross-functional teams, including sales, value and product development.
Industry: Understanding of industry best practices and trends
Customer Success: Familiarity with existing Workday Success Plans and other CX motions
Posting End Date:
The application deadline for this role is the same as the posting end date stated. 12/31/2025
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.CA.Home Office
Primary Location Base Pay Range: $126,000 USD - $189,000 USD
Additional US Location(s) Base Pay Range: $126,000 USD - $189,000 USD
Additional Considerations:
If performed in Colorado, the pay range for this job is $126,000 USD - $189,000 USD based on min and max pay range for that role if performed in CO.
The application deadline for this role is the same as the posting end date stated as below:
12/31/2025
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
Auto-ApplyExperienced Defi Trader
Remote job
*Please note that this is a remote position, candidates are expected to have own work authorization in the country they based at* Job Description
Kronos Research is a technology and science-driven quantitative trading firm. Driven by our core values, we risk firm capital to pursue new ideas and profit opportunities with conviction and as such, we have been at the forefront of technology and research, quickly dominating newer markets such as applying HFT to cryptocurrency markets globally. We have reached milestones of trading more than $20 Billion USD in a single day alone and more than $ 5 Billion USD of average daily volume.
We are always seeking exceptional Experienced Defi Traders to join our existing teams and/or start new teams. If you meet the following criteria, we would love to speak with you.
Responsibilities:
Manage and optimize cryptocurrency portfolios, employing quantitative strategies to achieve consistent returns.
Develop, backtest, and implement strategies in the markets, balancing risk and reward.
Conduct deep analysis of assets and market trends to make data-driven investment decisions.
Collaborate with researchers, data scientists, and tech teams to refine strategies and improve portfolio performance.
Monitor and manage risks associated with trading strategies to ensure alignment with firm objectives.
Communicate portfolio performance and risk analysis to senior management and stakeholders regularly.
Qualifications:
Exceptional educational background from a top-tier global institution.
The ideal candidate will have a proven track record in live trading in the defi space
A passion for learning about protocol microstructure and design mechanisms
Strong proficiency in on-chain research, risk management, and statistical analysis.
Programming skills (Python, Rust, Solidity, etc.) to implement, refine and execute strategies is a strong plus
Preferred Skills and Experience:
Deep understanding of the cryptocurrency landscape, including DeFi, tokenomics, and blockchain technology.
Curious about new technologies and research papers
Auto-ApplyStaff Security Research Engineer
Remote or New York, NY job
About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.
Corporate Overview
Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People.
Staff Security Research Engineer
Your day-to-day
Design and develop software using a variety of languages, primarily Python, with little external guidance, while providing technical leadership to guide other software engineers on the team
Some skill in modifying existing web-based UI for internal tools is needed to maintain and extend the sandbox submission and report UI for Proofpoint threat researchers to use
Some work requires skill in writing C or C++ for low level interactions with the OS
Develop and maintain web browser interaction capabilities using Chrome web driver
Analyze and Reverse Engineer JavaScript that fingerprints web browser artifacts to identify sandbox web browsers or instrumentation, and innovate solutions to defeat those checks
Familiarity with analyzing web front-end and the Document Object Model (DOM)
Develop and maintain software for processing network traffic, including TLS decryption and processing PCAP files
Work closely with threat analysts and detection engineers who research threat actors and write detection rules which run on the systems you develop
As needed, create new detection languages and systems that allow threat researchers to develop detection rules
Add features to existing threat detection languages to allow greater flexibility by threat researchers to automate interactions with websites and detect threat patterns
Make use of AI Large Language Models as appropriate to enhance threat detection pipelines, produce samples to test evasion countermeasures, and make sound decisions about when applying AI is a benefit vs. a detriment to achieving goals
Design and develop automation pipelines to turn manual tasks into automated scripts
Stay abreast of a constantly evolving threat landscape
Understand the latest tactics, techniques, and procedures used by threat actors to bypass detection environments, especially URL sandbox fingerprinting / detection / evasion techniques used by threat actors
As needed, provide expert assistance and support to threat researchers and analysts as they analyze phishing websites, threat detection evasion techniques, and security research or red team demonstrations of new evasion techniques
As needed to support sandbox countermeasure development, reverse engineering malware executable files for Windows (note: primary malware reverse engineering responsibilities rest on other job roles and are not expected regularly for this role).
Apply critical thinking skills to identify the most efficient and effective way to mitigate threats and evasions
Work effectively as part of a remote team using chat, video chat and conference calls
Work with other engineering teams, defining requirements, for continuous improvement of critical detection capabilities
What you bring to the team
As a Security Research Engineer on Proofpoint's Threat Research team, you'll be part of an amazing, collaborative, industry-leading team focused on tracking threat actors, malware, phishing, and TTPs and responding to the quickly changing threat landscape with innovative software that detects and prevents threats from reaching Proofpoint customers. If you enjoy keeping abreast of and analyzing attacker techniques, malware and phishing campaigns, and using that knowledge to counteract those threats with innovative software solutions, then this is the role for you.
A passion for threat research and a well-rounded yet deep understanding of the security threat landscape and actor TTPs, especially understanding how to develop countermeasures for threat actor evasions and sandbox detection techniques
Ability to write production-grade, reliable Python code with instrumentation that supports observability and monitoring of performance and errors is required
Experience developing software using Docker containers is required
Experience developing web browser automation is required
Experience analyzing network traffic for threat detection and a solid understanding of TLS, HTTP, and other network protocols used by malware is required
Willing and able to work independently and collaboratively as part of a distributed team of industry-leading security researchers
Ability to perform the above in a fully remote work environment
The following skills and experience are nice to have, but candidates lacking them should still apply:
Experience with C and C++ is a plus
Experience developing Windows API hooks and knowing how to research undocumented Windows API internal functions is a plus
Experience writing malware behavior signatures
Some experience analyzing malware using a debugger, and willingness to learn is a plus
Experience with statically reverse engineering malware using IDA Pro, Ghidra, Binary Ninja, or other reverse engineering tools is a plus, although being an expert is not required
Ability to accurately interpret the forensic output of dynamic analysis (sandbox) environments
Experience with a variety of publicly-available malware sandboxes (for example: Cuckoo, Joe Sandbox, Any Run, Triage, etc.)
Additional Information
Travel: 1% - 10% (flexible) mainly for team collaboration or security conferences
Location: Canada (Remote), US (Remote), Argentina (Remote), UK (Remote), Ireland (Remote), Germany (Remote), France (Remote), Switzerland (Remote)
Must be able to work during business hours local to your time-zone
Why Proofpoint
As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and developing great teams is key to our success! We are a multi-national company with locations in many countries, with each location contributing to Proofpoint's amazing culture! #LI-AN1
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:
• Competitive compensation
• Comprehensive benefits
• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 194,475.00 - 285,230.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 162,375.00 - 238,150.00 USD
All other cities and states excluding those listed above:
Base Pay Range: 148,425.00 - 217,690.00 USD
Auto-ApplyConsulting Cloud Architect (Remote, US)
Remote job
Fortinet is seeking a Cloud Architect supporting Public Cloud with a focus on AWS. As a part of the Public Cloud team, this role will support the technical alliance relationship with AWS to develop additional feature integration, novel use cases, and overall improved value of Fortinet on AWS. The position will also support customer engagements and evangelism of Fortinet's cloud-enabled portfolio. The position will work closely with Product Management and Development, Field Sales teams, and customers to deliver lightweight service enhancements leveraging core Public Cloud capabilities. Public Clouds services include IaaS, SaaS. Candidates should have in-depth understanding of cloud security services, such as SCA, DAST, CWP, CSPP, CASB and other SaaS solutions. This role is a hands-on engineering and architecture position that requires development and/or DevOps abilities.
Responsibilities:
Create organizational workflow enhancements to deliver public cloud-sourced services, such hands-on labs, customer POCs, tool integration, data enrichment and other uses
Provide technical guidance on Public Cloud matters to internal stakeholders
Develop simple to complex scripts leveraging Cloud Service Provider (CSP) capabilities
Document and maintain script and application libraries or repositories
Provide technical guidance on Public Cloud integration and development, ex. the use of CSP APIs and how they can be leveraged
Translate business requirements to programmatic logic
Conduct proof of concepts
Support Professional Services activities
Develop customer-facing documentation
Lead training activities for internal and external partners and customers
Create reference designs and code that applies CSP best practices
Advise Product and field Engineering on solution options, feature requirements, and reference designs.
Requirements:
5+ years of development and/or scripting experience with a major language.
Strong capabilities in one or more of Python, Node.js, C#, C++, C, Ruby, Perl
Understanding of database services such as DynamoDB, PostgreSQL, etc.
Familiarity with CI/CD tools such as git, jenkins
Ability to use data structures such as yaml, XML, JSON
Cloud development experience highly desired with 2-3 using any of AWS, Azure, Oracle OCI, or Google GCP, Alibaba Cloud
Familiarity with orchestration tools (ex. Terraform, Ansible, Chef, puppet, Lambda)
2 -3 years of experience in the design and implementation of Public Cloud services
5+ years of experience using cloud tools (ex. Git, AWS Dev tools)
Experience in network security highly desired, including VPN, Proxies, Authentication, etc.
Technical writing and network documentation skills highly desired
Kubernetes and Docker experience highly desired
Education:
Bachelor's degree in CompSci or similar and/or equivalent experience required
Master's preferred
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $228,100 - $253,400 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan
Auto-ApplyPrincipal Managing Partner - Federal Government
Remote job
Your work days are brighter here.
We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
Workday's Managing Partner practice focuses on advising our most strategic accounts, creating a differentiated customer experience, advising on enterprise transformation, and stewarding subscribers of our Workday Success Plan in North America. We seek to serve our customers with relevant industry advice, practical ways to realize value from Workday's technology, and crafting peer networks for continuous innovation. We act like a start-up inside a larger organization constantly seeking new ways to help our customers be successful on their cloud and artificial intelligence journey.
About the Role
The Managing Partner in our Workday Government practice, you are responsible for the overall success of an assigned group of highly valued and strategic deploying and production Federal Government customers. The role orchestrates the development and maintenance of executive relationships, takes accountability for the successful deployment of the Workday solution, positions additional value into a customer portfolio, ensures customers consume the components of their Success Plan, and encourages an effective reference motion. These outcomes are accomplished in collaboration with internal sales, consulting, and product teams.
Success is measured on
customer satisfaction, subscription revenue retention, & subscription revenue growth
.
About You
Establish and manage relationships with customer executives and stakeholders creating a valued, long-term partnership with mutual accountability and serve as an extension of Workday leadership on assigned accounts
Maintain responsibility for Workday deployment and adoption success guiding customers in successful enterprise transformation, planning and implementation of new features and products - most notably with artificial intelligence, and cultivating the environment for additional services to support the customer's strategy
Collaborate with Account Executives and Service Executives to help position and sell or upsell Workday product, deployment, and postproduction services, into your customer base and ensure they're getting maximum value from the product
Provide advice to and participate in prospect sales cycles to help support implementation related activities that will become part of their portfolio
Drive customer self-sufficiency by ensuring customers understand what success looks like and how to engage with the Workday services and product organizations
Partner with workmates to position additional value available through in-subscription adoption, additional subscription products, or activation of offerings from our platform ecosystem
Guide large, partner-led accounts with significant complexity and deployment scope on behalf of our Federal Government customer base
Create and deliver MP-related deliverables with Success Plans, e.g. strategic and engagement plans
Provide direction and support to Workday and partner project teams especially as it relates to scope, budget, timeline, and critical deployment issues, may act as the point of contact to facilitate and resolve escalated customer and/or project issues
Engage other service resources as necessary to support account planning and feature adoption strategies
Leverage customer relationships as needed for prospect references
Basic Qualifications:
10+ years' experience deploying large, sophisticated Cloud SaaS ERP (HCM and/or Fins) solutions at a project and program manager level within the Federal Government and/or State & Local Government market
8+ years of developing and maintaining C-level relationships resulting in successful partnerships and strategic alignment
2+ years direct experience with a cloud-native HR and/or Finance software (such as Workday, SuccessFactors, NetSuite, or a similar product) as an implementation leader, business function owner, hands-on configuration resource, or workmate
Other Qualifications:
Experience and active networks within the Federal Government market. Similar exposure to State & Local Government considered a benefit
Excellent stakeholder management skills, including the ability to identify key stakeholders, understand their needs, and effectively communicate and engage with them to build strong relationships and achieve organizational objectives, are vital.
Ability to empower and lead a matrixed team of individuals at multiple levels within an organization
Ability to manage and prioritize multiple customers' demands balancing customer satisfaction with revenue and profitability targets
Have a dedication to continuous improvement in the way we serve our customers
Proven ability to develop and implement effective account strategies focused on building strong client relationships, identifying growth opportunities, and driving customer retention and revenue, is essential.
Strong customer insights skills, with the ability to analyze customer data, identify trends, and provide actionable recommendations to improve customer satisfaction and inform business strategies, are highly valued.
Exceptional relationship management skills are crucial, with a focus on building and maintaining strong relationships with clients, partners, and colleagues to foster collaboration, loyalty, and a positive work environment."
Strong account planning skills, with the ability to analyze customer needs and develop targeted sales and marketing strategies to drive customer retention and revenue growth, are highly valued.
Demonstrated credibility, built on honesty, expertise, and consistent communication to foster trust and confidence with stakeholders, is critical for success in this role.
Strong customer engagement skills, with a focus on building relationships, driving customer satisfaction, and utilizing effective communication strategies to increase retention and sales growth, are essential.
Strong ability to identify and understand customer needs through market research, feedback analysis, and problem-solving to inform product development, marketing strategies, and customer service improvements, is essential.
Ability to travel up to 50%
Posting End Date: 1/31/26
The application deadline for this role is the same as the posting end date stated.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.VA.McLean (Tyson's Corner)
Primary Location Base Pay Range: $164,500 USD - $246,700 USD
Additional US Location(s) Base Pay Range: $148,900 USD - $264,400 USD
Additional Considerations:
The application deadline for this role is the same as the posting end date stated as below:
01/31/2026
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
Auto-ApplyConversion Manager
Tyler Technologies job in Moraine, OH
Description The Conversion Manager oversees data conversion projects by defining scope with stakeholders, managing and mentoring a team of conversion programmers, and ensuring alignment with implementation processes. Key technical requirements include PL/SQL experience and strong understanding of database structures, while the role demands excellent communication skills to bridge technical and business teams. The position involves establishing Agile procedures, meeting conversion deadlines, and continuously improving processes to reduce project complexity.
Responsibilities
Works with stakeholders to define and control conversion scope.
Develop and execute comprehensive strategies to improve conversion framework and QA processes.
Establish KPI's, track key metrics, and create reports to monitor quality and progress for all projects.
Research and define strategy for leveraging Cloud Native ETL applications.
Ability to review and understand PL/SQL code.
Manages team members: coaching, one on one's, goal setting, reviews, hiring, etc.
Works closely with implementation management to ensure teams and processes align.
Answers conversion questions regarding future sales.
Assists team members with efficient and effective conversions.
Has a strong understanding of specific business application and table structure.
Ability to communicate complex technical and data issues on both the technical and business sides.
Oversees training and mentoring of new conversion programmers.
Schedules and assists team members to meet conversion deadlines.
Identifies tools, programs, and processes to continually reduce conversion scope and complexity.
Uses good communication skills to correspond with clients and internal staff.
Establishes and supports Agile conversion procedures and documents for conversion team.
Works with Development to ensure proper communication on tools and table changes.
Stays aware of current technology trends and implements where applicable.
Qualifications
PL/SQL experience
Computer Science degree or applicable experience.
Exceptional customer service skills.
Excellent verbal and written communication skills.
Strong decision-making, analytical and problem-solving skills particularly in data conversion.
Ability to lead a diverse staff in numerous locations.
Understanding of the business rules of the specific product.
Auto-ApplySr Software Engineer
Tyler Technologies job in Dayton, OH or remote
Tyler Technologies is looking for a Senior Software Engineer at One Tyler Way, Moraine, OH 45439 to perform the following job duties: Participate through the entire software development life cycle of analysis, design, coding, testing, implementation, and support. Work with junior developers assisting them in all aspects of the software engineering process. Follow the development practices of the public safety product teams. Ensure the ongoing success of projects by designing high-quality technical solutions. Collaborate with the other software developers, business analysts, and software architects to solve complex technical problems. Must work in the office at specified worksite at least one day per week with an option to work remotely up to four days per week within reasonable commuting distance of the worksite. This position requires a Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or foreign equivalent and 5 years of experience in each of the following: designing and programming commercial grade applications, performing object-oriented design, and development in Java or SmallTalk or C# or .Net. OR a Master's Degree in Computer Science, Software Engineering, Information Technology, or foreign equivalent and 2 years of experience in each of the following: designing and programming commercial grade applications, performing object-oriented design, and development in Java or SmallTalk or C# or .Net.
Please send resume to Attn: HR, Tyler Technologies, One Tyler Way, Moraine, OH 45439 or apply here: *********************************************** Please refer to #SG25 in your cover letter.
Auto-ApplySenior Technical Recruiter
Tyler Technologies job in Dayton, OH
Description We are seeking a Senior Technical Recruiter to join our team! We are committed to delivering the very best service to our business partners and to providing our applicants and candidates a top-notch experience. Can you find a needle in a haystack? Do you love making sure that both your hiring managers and candidates have exceptional experiences? Want to be a part of a very mission-focused, stable, and growing company? Are you nodding and thinking this sounds like you? If so, we'd love to hear from you.
Note about Work Arrangement:
we would ideally like someone for this role to work hybrid (1-2 day per week) out of one of our offices where we already have some recruiting team members. Those include Lawrenceville, Georgia, Yarmouth, Maine, Herndon, Virginia, Overland Park, Kansas, Lubbock, Texas, or Dayton (Moraine), Ohio.
You can learn more about our offices here: ******************************************************** Responsibilities
Manage full cycle high volume recruiting process
Qualify job requirements, establish the search strategy/approach based on deep knowledge of business needs and the larger talent market
Ensure timely communication with candidates and hiring managers
Review applicants and proactively source candidates using Jobvite, social media, networking events, and other sources
Manage daily tasks including meeting with managers and handling new requisition intake, high-volume prospecting, conducting interviews, and thoroughly vetting and qualifying candidates
Analyze key market trends and opportunities to better inform your work
Present offers, explain and negotiate compensation packages and start dates
Participate in on-site recruiting activities including career fairs, campus presentations, on-campus interviews, networking events, etc.
Be an ambassador for our employment brand
Evangelize our Employee Referral Program
Educate candidates about Tyler Technologies: our culture, benefits and expectations of the organization
Help plan and facilitate intern and new hire events and programming
Qualifications
5+ years of full life-cycle recruiting experience
2+ years of technical recruiting experience
Strong prioritization and customer service skills
Passionate about identifying and hiring high caliber talent
Positive attitude, highly collaborative, and strong work ethic and sense of integrity
Natural sense of urgency, results-oriented
Highly poised with the ability to partner and interface with all levels of management and leadership
Experience with recruiting tools and systems (LinkedIn Recruiter, applicant tracking systems, etc.)
Experience using the Employ Suite (Jobvite, Talemetry, Intelligent Messaging, Analytics) is a significant plus
Excellent verbal and written communication skills
Experience managing multiple job openings
Auto-ApplyDirector, Solutions Engineering
Remote or Michigan job
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
This is a remote position and can be located anywhere in the U.S.
Position Summary:
This role is responsible for directing all aspects of the Solutions Engineering organization in the Americas, with a focus on pre-sales technical sales. Establishes objectives and work plans and delegates assignments to solutions architects. This role will be responsible for ensuring that the SA organization is scalable to meet/exceed F5 company goals. Responsible for the direct management of the Americas Theater Solution Architects.
Primary Responsibilities:
Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies
Management duties include the supervision of exempt-level staff. This includes but is not limited to conducting performance evaluations, approving paid time-off (PTO), assigning or delegating work, providing on-the-job training, giving mentorship to staff, conducting performance improvement plans, taking disciplinary action, and interviewing candidates for open positions
Define core FY objectives, strategy, and priorities for the theater SA organization.
Partner with management to define headcounts quarterly and yearly, ensuring the SA organization is scalable to meet and exceed goals and objectives. Balance candidate recruitments in collaboration with HR
Communication - ensure effective communication and build an environment of teamwork and cooperation with your department and the rest of the organization
Develop and prioritize the SA organization to meet/exceed goals. This includes both technical and professional development.
Develop SA retention, recognition, compensation, and career planning
Develop SE & SA skills assessment and job planning
Identify consistent market trends and communicate them to PM, PD, etc., to help drive product requirements and ensure customer success, thereby increasing F5 solutions' competitiveness.
Present F5 strategy, solution messaging, and roadmap to C-level & technical audiences, as well as at industry events and conferences.
Demonstrate ability to understand customer requirements and challenges, and present appropriate F5 solutions
Identify and analyze the competition
Provide product feasibility analysis in support of sales efforts with sales leadership
Perform other related duties as assigned.
Knowledge, skills, and abilities:
Outstanding written and verbal communication skills
Experienced in project management and negotiation skills
Expert knowledge of the F5 product line
Detailed understanding of AI, Kubernetes/micro services, application security, networking technologies, and application delivery
Ability to navigate and influence in a matrix organization
Ability to lead in a constantly evolving environment, prioritize, and handle ambiguity
Ability to converse with technical and business personnel fluently at all levels of the organization
Outstanding presentation skills with the ability to articulate complex technologies
Ability to partner effectively with sales management (and other sales support teams) to identify new sales strategies and market opportunities
Qualifications:
BS or BA degree required in Engineering, Computer Science, or an analytical/quantitative discipline
5+ years in a pre-sales solutions architect role in enterprise environment required
3+ years of experience in a leadership role or as a people manager preferred.
#LI-EM1
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $201,600.00 - $302,400.00
F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link:
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. F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
Auto-ApplyData Security Sales Specialist-Central
Ohio job
About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.
Job Description
Role Overview:
We are seeking an experienced Sales Specialist to align with our Central Healthcare and N Central Mid-Market Team. . Reporting to the Sales Director for the Data Security team, you will partner closely with Proofpoint's core sales reps as a specialist and partner to drive growth across the region. In this role, you will serve as the trusted advisor for our Data Security portfolio and collaborate with both internal teams and customers to deliver value and outcomes.
Your day to day:
The ability to build strong relationships at all levels to drive deals to closure.
Partner with the core sales team to expand our Data Security footprint within existing customers by leveraging strong relationships and strategic alignment.
Demonstrate drive and initiative to penetrate net-new accounts while also deepening engagement with existing Data Security customers.
Collaborate with our extraordinary Sales Engineers team to design account strategies, deliver impactful demos, and run proof-of-concept (POC) programs.
Partner with the channel organization to capture new market share in Data Security
Drive continued enablement of our product portfolio to support more meaningful customer conversations and empower the core sales team. This includes field enablement activities such as hosting office hours, delivering training sessions, facilitating role plays, and supporting core sales team with territory-specific needs.
What you bring to the team:
Proven success selling into Strategic and Enterprise accounts.
Experience with enterprise security solutions such as Data Loss Prevention (DLP), Data Security Posture Management (DSPM), Cloud Access Security Broker (CASB), Insider Threat Management (ITM), or SSE/SASE
Strong presentation, discovery, and consultative selling skills.
Ability to thrive in a matrix environment and build trust with cross-functional stakeholders.
Technical curiosity and a desire to gain deep product expertise.
Strong account planning and forecasting capabilities.
A proven track record exceeding sales goals and the desire to win
Passion for collaborating across all business functions to complete tasks, meet deadlines, and drive results - while also understanding and navigating the overlay structure.
Proficient in sales tools such as Salesforce, Clari, and other related platforms used for pipeline management, forecasting, and account planning.
#LI-KJ1
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:
• Competitive compensation
• Comprehensive benefits
• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!
Auto-ApplySr. Security Research Engineer
Remote or Pittsburgh, PA job
About Us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
Corporate Overview
In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.
And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to:
Build and enhance our proven security platform
Blend innovation and speed in a constantly evolving cloud environment
Analyze new threats and offer deep insight through data-driven intel
Collaborate with customers to help solve their toughest security challenges
We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner.
The Role
The Role As a Sr. Security Research Engineer on Proofpoint's Threat Research team, you'll be part of a highly-collaborative, industry-leading team focused on tracking threat actors and their associated tactics, techniques, and procedures. This role is designed to enable research and analysis activities by creating tooling to enhance or automate workflows and to facilitate tracking and data analysis processes.
If desired, this role will also have the opportunity to undertake research in pursuit of the Threat Research program's mission to find and remediate malicious activity in Proofpoint datasets. This role has a direct impact on the efficacy of Proofpoint products, the quality of Proofpoint's intelligence, and the protection of Proofpoint customers. Our priority is finding talented individuals who fit our mission and culture - If you believe your skills align with the requirements but feel that the ‘Senior' title may not reflect your experience level, we still encourage you to apply. We're open to discussing the right fit
Your day-to-day
Stay abreast of a constantly evolving threat landscape and modern tech stacks needed to support research
Work in partnership with threat researchers to design and implement tools and systems which enable their ability to track, contextualize, and report on malicious activity
Liaison with other engineering units within Proofpoint to ensure stakeholder requirements are communicated and as a consultant to help those units understand the needs of a security-focused end-user constituency
Work effectively as part of a remote team using chat, video chat, and conference calls
What you bring to the team
Passion for threat research and a well-rounded understanding of the threat landscape
Ability to understand the threat researcher's needs, transform them into consistent & efficient system requirements and implement them
Experience developing tooling in a variety of programming languages, but predominantly Python Experience integrating existing tooling into comprehensive systems which are deployable to a distributed team (dev Ops, architecture)
Experience working with large datasets and associated tools and libraries, such as relational databases, AWS, Splunk, Pandas, Jupyter, etc.
Self-directed and accountable
Outstanding communication skills and the ability to present complex technical topics to a variety of internal stakeholders
Nice to have
Understanding of malware analysis fundamentals, for example interpreting the results of sandbox analysis
Experience with LLM and agent/agentic framework development and support
Prior experience tracking threat actors and/or malware families Experience performing the above in a fully remote environment Additional Information Travel: 10%
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply
Interested? Submit your application along with any supporting information- we can't wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 161,625.00 - 237,050.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 132,225.00 - 193,930.00 USD
All other cities and states excluding those listed above:
Base Pay Range: 120,525.00 - 176,770.00 USD
Auto-ApplyManager, Sales Engineering (Enterprise Security Advisors & Architects)
Ohio job
About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.
Location
Flexible (25% travel expected)
About the Role
We are seeking a proven people leader to manage a high-performing presales team of Enterprise Security Advisors and Architects-former practitioners and consultants in Data Security-who deliver customer-facing executive workshops and act as 'field CISO' advisors. This leader will coach and scale a team that drives outcomes in Data Loss Prevention (DLP), Insider Risk, and AI Governance, advancing customer security maturity and accelerating strategic sales cycles. You will own team performance, enablement, operating rhythms, and stakeholder alignment-partnering closely with Sales Leadership, Product Management, and Marketing/Enablement to influence product roadmap, shape market narratives, and deliver measurable business impact.
Key Responsibilities
Team Leadership & People Management: Lead, coach, and develop a team of Enterprise Security Advisors/Architects; build a culture of customer-outcomes, technical excellence, inclusion, and accountability; recruit and onboard talent; conduct regular 1:1s and performance reviews.
Customer Value & 'Field CISO' Advisory: Oversee delivery of executive Data Security workshops (DLP, Insider Risk, AI Governance); ensure team provides prescriptive guidance across policy, process, controls, tooling, and adoption.
Sales Partnership & Deal Acceleration: Partner with Sales Leadership and Account Teams to align coverage, prioritize opportunities, and drive pipeline velocity and win rates.
Product & Roadmap Influence: Create closed-loop feedback mechanisms with Product Management to represent field/customer needs; contribute to product beta programs and roadmap prioritization.
Operational Excellence & Metrics: Own weekly operating rhythms, forecasting, resource allocation, and capacity planning; define and report KPIs and drive continuous improvement.
Cross-Functional Collaboration: Align with Professional Services, Customer Success, Legal/Compliance, and Partners/SIs to extend reach and accelerate customer programs.
Required Qualifications
8-12+ years in Data Security, Information Security, or Risk-including time as a practitioner and/or consultant.
3-5+ years leading technical presales, solution architecture, or advisory teams.
Demonstrated expertise delivering executive workshops and advisory engagements across DLP, Insider Risk, and AI Governance.
Strong command of data security maturity models and controls mapping to frameworks such as NIST CSF/800-53, ISO 27001, CIS, SOC 2, and privacy regulations.
Hands-on familiarity with enterprise data security tooling (DLP platforms, CASB/SSE, DSPM, IRM, SIEM/SOAR, EDR/XDR, cloud-native controls).
Executive communication skills and proven ability to set metrics, forecast, and run operational cadences.
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:
• Competitive compensation
• Comprehensive benefits
• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!
Auto-ApplyNYC Sr. Program Manager
Tyler Technologies job in Dayton, OH
Description The Program Manager is responsible for maintaining relationships with the executive level of the client organization. The position will foster strong relationships between Tyler and its clients and will be relied upon to provide advice and recommendations, based upon their own experience and expertise, for Tyler products. It is required for the Program Manager to travel frequently to the New York City Metropolitan area. Responsibilities
Develop the implementation project plan and officially start projects by conducting kick-off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan.
Work with the sales team as the contract is signed, becoming familiar with contract requirements, program modifications, and other site-specific background information.
Manage and assume accountability for all aspects of projects related to the delivery of client software and services including:
Acquiring and coordinating necessary resources to meet project needs.
Planning and tracking all project activity.
Guiding the client through release planning in support of the overall project schedule.
Tracking project hours and submitting project progress reports by due dates.
Monitoring and reviewing revenue recognition and bringing concerns to management as needed.
Managing scope, time, and cost to meet client commitments.
Managing the quality of project team deliverables.
Managing the project budget.
Documenting and reporting status and issues.
Identifying, reporting, and managing risks; overcoming project obstacles.
Use program sites/calendars/systems to publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and other project managers.
Obtain regular feedback from clients regarding project status and quality of service and take immediate corrective action as required.
Anticipate, identify, and resolve roadblocks, such as hardware, software, or networking incompatibilities and unresponsive third-party vendors or clients.
Communicate completion of milestones to clients and secure formal acceptance from them.
Communicate with the staff and management regularly, ensuring timely delivery of schedules and revenue projections; relaying personnel, client, contract, and program issues; seeking assistance as needed with meeting revenue goals; and responding to directives that are issued to meet program goals.
May identify add-on sales opportunities and manage contract addendum and purchase orders.
Develops and maintains an excellent relationship with assigned clients at the highest levels, acting as a trusted advisor.
Assist assigned clients in developing funding and rollout plan to achieve roadmap goals.
Responsible for regular client communication and regular site visits, including regular account reviews with key client stakeholders.
Document and advise clients on best practices, governance, and Client Success offerings
Serve as point of contact for executive-level client escalations, within and beyond their portfolio.
Promote client satisfaction and loyalty by demonstrating an understanding of their critical business issues and delivering services that help meet their business objectives.
Measure and report regularly on client health, including weekly tracking and quarterly account reviews with Tyler Executive Leadership Team.
Consult with clients on business processes and software modifications.
Deliver Program Objectives and Key Results
Travel to client site as needed.
Perform other duties as assigned.
Qualifications
Minimum 5 years experience with software implementation project management
Prior executive level communication experience required.
Bachelor's degree, or comparable work experience.
Typically, a minimum of three years of experience as an implementation professional (or equivalent experience). Solid and proven project management experience essential.
Solid management and leadership experience is required including strong abilities in influencing, empowering and mentoring implementation team members.
Solid conflict resolution, negotiation, business, and customer service skills including experience partnering successfully with clients on technical needs and delivering solutions tailored to client needs.
Organizational and time management skills including solid people management and project management experience involving the ability to manage project financials and multiple projects of various size, scope and complexity simultaneously and within budget.
Software life cycle and enterprise software knowledge are required.
Strategic planner with excellent organizational skills and ability to follow-through until process is completed.
Exceptional customer service skills.
Excellent verbal and written communication skills to articulate technical and non-technical information to various audiences including management.
Proficiency in using computers and exposure to IT infrastructure components.
Strong decision-making and problem-solving skills.
Strong analytical ability, particularly in a technical environment
Proficient in Microsoft Word, Excel, and Project.
Demonstrated ability to prioritize and complete multiple tasks in a fast-paced, technical environment.
Demonstrated ability to maintain a positive, professional attitude.
Have and maintain a valid driver's license and auto insurance.
Auto-Apply