U-Haul overview

U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. The company was founded by Leonard Shoen in Ridgefield, Washington, who began it in the garage owned by his wife's family, and expanded it through franchising with gas stations.
The staff at U-Haul come from unusually diverse demographic backgrounds. The company is 33.0% female and 38.8% ethnic minorities. U-Haul employees are more likely to be members of the Republican Party than the Democratic Party, with 57.1% of employees identifying as members of the Republican Party. But those numbers could change quickly because the turnover rate at U-Haul is relatively high. Employees at U-Haul stay with the company for an average of 1.9 years before leaving. The average employee at U-Haul makes $29,439 per year. In comparison, some of its highest paying competitors, like Maximus, Regus, and InfoCision Management, pay $44,777, $38,339, and $31,795, respectively.
U-Haul is an industry leader with 18,000 employees and an annual revenue of $4.0B that is headquartered in Phoenix, Arizona.

The Organization’s Mission

At U-Haul, we are committed to sustainability through environmental protection, social responsibility and economic efficiency. We embrace our responsibility to act as a good corporate citizen by continually improving the sustainable performance of our products, services and activities. We work to meet the needs of the people today without diminishing the ability of future generations to meet their own needs.

Perks of Working at U-Haul

The common theme you'll hear from people that work there is about U-Haul's open door policy where you can go in and converse with your supervisor about the situation.

Industry

Consulting & Outsourcing

Revenue

$4.0B

Employees

18,000

Founded in

1945

Headquarters

Phoenix, AZ

Website

uhaul.com

Organization Type

Public

Is This Your Company?

The team at U-Haul

Key People
  • Jeff Lockridge (Manager Of Media And Public Relations)
  • Ashleigh Wagner (Senior Communications And Community Relations Specialist)
  • Paige Brown (Public And Community Relations Specialist)
  • Joe Shoen (ceo)
  • Jacque Owens (HR Director)
  • Andrea Batchelor (Media And Public Relations Specialist)
The Inside Scoop
U-Haul has been in the moving industry since 1945. Since that year, U-Haul has been serving do-it-yourself movers and their households. Today, they offer moving truck rental, storage and relocation services, to name a few.
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The Culture At U-Haul

Information provided by the company
U-Haul is hiring for a highly motivated, assertive, and passionate individual to manage a U-Haul Moving and Storage Center!Do you enjoy helping others and are you passionate about engaging and interacting with customers to deliver top-notch customer service. Are you are looking for a workplace where you can make a difference and would like the chance to work in a culture that embraces innovation and promotes growth opportunities.
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Opportunity in College Station TexasU-Haul is hiring for a highly motivated, assertive, and passionate individual to manage a U-Haul Moving and Storage Center!Do you enjoy helping others and are you passionate about engaging and interacting with customers to deliver top-notch customer service. Are you are looking for a workplace where you can make a difference and would like the chance to work in a culture that embraces innovation and promotes growth opportunities.
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Provide outstanding service to our customers.
Are you are looking for a workplace where you can make a difference and would like the chance to work in a culture that embraces innovation and promotes growth opportunities.
Do you enjoy helping others and are you passionate about engaging and interacting with customers to deliver top-notch customer service

U-Haul Reviews

Zippia Official Logo

4.0

Zippia UserApril 2020

4.0

Zippia Official LogoZippia UserApril 2020

What Do You Like About Working There?

the benefits and the manager Show More

What DON'T You Like About Working There?

certain people gossip and dont mind there business Show More

What Are Your Favorite Benefits/Perks?

dental and vision benefits Show More
Zippia Official Logo

2.0

Zippia UserMarch 2020

2.0

Zippia Official LogoZippia UserMarch 2020

What Do You Like About Working There?

Job security Show More

What DON'T You Like About Working There?

Management does not care about their employees. They know most of the people need the paycheck so they take advantage. Show More
Zippia Official Logo
Reddit UserAugust 2017
Zippia Official LogoReddit UserAugust 2017

My wife is looking into this type of remote from uhaul job. Any advice on interviewing, qualifications and skills to work on?

be able to speak well, have the set up you need, know about internet and browsers and stuff.
Zippia Official Logo
Reddit UserJanuary 2017
Zippia Official LogoReddit UserJanuary 2017

have you ever have open someone's unit (it being past due and they refusing to pay) and found nasty stuff?

Actually at our location we don't have storage, but I've definitely borne witness to the cleanup of a homeless's impromtu boxtruck shelter. Always soiled clothes, broken glassware, and the smell of death.
Zippia Official Logo
Reddit UserJanuary 2017
Zippia Official LogoReddit UserJanuary 2017

what is the dumbest thing a customer tried to get away with?

Oh man, customers try to outdo themselves every single day. It'd be hard to pin it on just one. I think one of the dumbest things, would be a customer who came in trying to tow a, I believe it was, a Honda CRV, with a Civic, in a full flatbed.. They didn't have a hitch installed on the civic, or the electrical work done and they were convinced that it was possible to do "Right now." When I humored them and told them the price point to get that work done, they said "Nah just bolt it on so I can get out of here." like they could just yell at me to get their way. After about 15 minutes of telling them, "You cannot tow a SUV with a sedan, we cannot just put a tow package on a civic with the snap of your fingers, and even if this was all possible we're not going to do it all inclusively for $60." they finally cursed up a storm, called me a racist, then left in a huff. I think the next would be the customer who rented out a pickup truck, on the day before Christmas eve, knowing good and well we were closed for Christmas, trying to abuse the "Well you're closed, so my 24 hour rental really means 72 hours right?" system of us not actually being there. Either way, I didn't really mind it, and despite knowing his plan I honored that fact by charging him for only 1 rental period instead of 3, since hey we were closed anyways. The guy comes in a week later absolutely livid. Furious, "You said I'd get charged ONE day, well I got charged for 3!". I pulled up his contract, and ah yes... I charged him for 1 day, but the $1 per day environmental fee pinged him. So he was pissed off, that despite me saving him $60, he got charged an extra 2. He legit called to our corporate office to raise hell about it, he didn't get his way.
Anonymous review of U-Haul

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U-Haul Rankings

U-Haul is ranked #10 on the Best Professional Companies to Work For in Arizona list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

U-Haul Salaries

How much does U-Haul pay?
The national average salary for a U-Haul employee in the United States is $29,439 per year. Employees in the top 10 percent can make over $46,000 per year, while employees at the bottom 10 percent earn less than $18,000 per year.
6.8
Salary Score
Average Employee Earnings

U-Haul Salaries By Job Title

While the average employee salary at U-Haul is $29,439, there is a big variation in pay depending on the role. Some of the job titles with high salaries at U-Haul are General Manager, Mechanic, Reservations Manager, and Reservation Specialist. A worker with the title General Manager salary at U-Haul can earn an average yearly salary of $54,589. Some of the other roles at U-Haul are Housekeeper and Cashier. A worker with the title Housekeeper at U-Haul earns an average salary of $23,055 per year.

U-Haul careers

On average, employees at U-Haul stay with the company for 1.9 years. Employees most commonly join U-Haul after leaving Walmart. When they leave U-Haul, they most frequently get their next job at Walmart.

Average Length of Employment

U-Haul

1.9 years
PLS1.6 years
Alorica1.2 years
Top Employers Before U-Haul
Walmart19.0 %
US Army8.5 %
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Top Employers After U-Haul
Walmart17.3 %
Amazon8.1 %
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Help us make this company more transparent.

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U-Haul Financial Performance

8.9
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1945

Organization type

Public

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U-Haul Competitors

Based on our research, similar companies to U-Haul are Maximus, Regus, and InfoCision Management. The wages at Maximus average higher than the other similar companies, where the median salary is $44,777 per year. The salaries at Regus average $38,339 per year, and the salaries at InfoCision Management come in at $31,795 per year.

Frequently Asked Questions about U-Haul

When was U-Haul founded?

U-Haul was founded in 1945.

How many Employees does U-Haul have?

U-Haul has 18,000 employees.

How much money does U-Haul make?

U-Haul generates $4.0B in revenue.

What industry is U-Haul in?

U-Haul is in the consulting & outsourcing industry.

What is U-Haul's mission?

U-Haul's mission statement is "At U-Haul, we are committed to sustainability through environmental protection, social responsibility and economic efficiency. We embrace our responsibility to act as a good corporate citizen by continually improving the sustainable performance of our products, services and activities. We work to meet the needs of the people today without diminishing the ability of future generations to meet their own needs."

What type of company is U-Haul?

U-Haul is a public company.

Who are U-Haul's competitors?

U-Haul competitors include PLS, Alorica, The Results Companies, GCS, Regus, StarTek, Morley Companies, Protocol Marketing, NCO Group, Planet Fitness, LogistiCare, Howroyd-Wright Employment Agency, VXI Global Solutions, InfoCision Management, PRC, NOVO 1, Conduent, Maximus, TRC Staffing Services, CoWorx Staffing Services.

Who works at U-Haul?

Jeff Lockridge (Manager Of Media And Public Relations)

Ashleigh Wagner (Senior Communications And Community Relations Specialist)

Paige Brown (Public And Community Relations Specialist)

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You can find out what it is like to work at U-Haul, also known as U-Haul, U-Haul International Inc and U-Haul International, Inc..

Zippia gives an in-depth look into the details of U-Haul, including salaries, political affiliations, employee data, and more, in order to inform job seekers about U-Haul. The employee data is based on information from people who have self-reported their past or current employments at U-Haul. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of U-Haul and its employees or that of Zippia.