Policyholder Services Representative
Phoenix, AZ jobs
Company: Oxford Life Insurance Company was founded in 1965 and is a member of U-Haul Holding Company, a publicly traded financial holding network. U-Haul Holding Company's other significant holdings include U-Haul International, Republic Western Insurance Company & AMERCO Real Estate Company. Our fast-paced, growing company is seeking eager, qualified, customer-centric individuals to join our team in Phoenix, AZ.
Job Title: Oxford - FT Customer Service Representative M-F, No Weekends
**REMOTE POSITION**
Job Overview: We are seeking a qualified Customer Services Representative to join our Customer Contact Department. The ideal candidate will answer inbound calls from clients and agents referring to both new and existing policies for Life Insurance, Annuity and Medicare Supplement. The CSR will be responsible for providing quality customer service on every call, documenting all necessary information, processing requests and make outbound follow up calls when necessary.
Responsibilities and Duties: This list is not exhaustive and may be supplemented as necessary.
Understand callers' needs in order to provide exceptional service.
Learn our products and processes, inside and out, by hands-on, peer-based training so you can act as a subject matter expert.
Work in several systems in order to obtain the information needed to assist callers.
Ability to hold a conversation while accurately documenting (typing) your call and the information discussed.
Answer inbound calls/Make outbound follow up calls.
Remain calm and respond appropriately when callers are stressed or upset.
Work independently and provide quality customer service on all calls.
Maintain a high level of professionalism and establish positive rapport with every caller.
Maintain acceptable and predictable attendance.
Assist other team members when necessary.
Assist Supervisor with projects/additional items when needed.
Interact with other departments via phone or email effectively and professionally.
Training:
Training through Microsoft Teams and Zoom
Technical Requirements “Must Have”:
Computer
2 Monitors
A USB headset with a microphone
A web cam for use interacting with your Supervisor (Not for use with customers)
Minimum Internet speed requirements of 1MG upload, 20MG download. (Preferable - high speed cable internet) Use of Wi-Fi is permitted if it meets all security-related criteria. If security requirements are not met and/or Wi-Fi is determined to cause tech difficulty a hard-wired connection will be required.
Antivirus software
Required:
High School Diploma
Positive and Professional phone etiquette
Excellent organizational and time management skills
Ability to work individually as well as with a team
Excellent written and documentation skills
Computer Skills
Call Center experience
Customer Service experience
Must be able to provide workspace at home that is safe, suitable for work, and provide a distraction free environment from background noises that may distract member or customer
Preferred:
1+ year of phone-based customer service experience preferred
Insurance and/or financial service industry related experience a plus
Company Benefits:
Health insurance/benefits (including medical, dental & vision)
401K
Employee Stock Ownership Plan (ESOP)
Subsidized gym membership (including paid fitness classes)
Life insurance
Business and travel insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, cell phone plans, hotels and more
Commuter benefits program
Paid holidays, vacation and sick days
In-house cafe featuring options for all diets (Phoenix location only)
Pre-tax Dependent Care and Flex Spending Account
Get Fit and Alternative Insurance Rebate Programs
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Auto-ApplyBilingual French - Roadside Assistance Agent
Phoenix, AZ jobs
Are you fluent in French and English? Do you enjoy helping people and providing solutions in real-time? If so, consider a position as a Bilingual French- Roadside Assistance Team Member. This part-time position is a great fit for someone looking for a second job, who may already have a set schedule during the week.
Roadside Assistance Team members assist customers who need help and certainty when their move does not go as planned. Team members will handle incoming customer calls, as well as initiating outbound calls, to customers, roadside assistance service providers and other personnel who will provide the support and expertise needed to get our customer back to their move.
Our customer's safety is our number one priority and, as a team member, you will be expected to follow established methods and procedures. You will be expected to handle all files with calm urgency, professionalism and care while meeting all quality-related metrics and goals.
This job might be for you if:
You are a dependable team player with a positive attitude
You obtain the aptitude to work in a critical thinking atmosphere
You enjoy a self-paced, educational work environment
You enjoy speaking with and helping people
You are empathetic and solution oriented
You are comfortable with eLearning and remote leadership management
You are comfortable navigating multiple computer programs at one time
Minimum Qualifications:
Must be fluent in both English and French
Ability to express sympathy, empathy and compassion
Critical thinker and ability to adapt
Intermediate keyboarding and computer skills
Active and Attentive listener
Ability to type while talking (40 WPM or higher is a plus)
Ability to formulate sentences through written text
Ability to navigate and use multiple computer programs at once
Excellent verbal communication and listening skills
Clear speaking voice
General knowledge of U.S. and Canada geography
General knowledge of how to map a location using various programs or applications
Willingness to incorporate feedback to constantly improve performance
Possess can-do-confidence
Perks of joining the U-Haul Team!
Compensation:
U-Haul offers Roadside Assistance Agents an hourly base pay of $17.50. Your base pay will increase as you learn and acquire additional job duties, and merit increases are given periodically based on performance.
Note: Hourly base wage may be higher, depending on state or local minimum wage laws).
Exclusive U-Haul Benefits Designed for Your Success:
At U-Haul, our Part Time Team Members enjoy benefits to support their physical, financial, and emotional wellness. Additionally, our career path planning and continued education assists employees with their professional goals.
Scheduling Requirements:
Roadside Assistance is open 24/7/365 to assist customers
The total number of hours scheduled each week will be based on business needs
Must be available for a set schedule on both weekend days, Saturday and Sunday, for 8 hours both days.
Schedules on weekdays, Monday through Friday, are created based on shift bidding
Working holidays are required in order to provide support for our customers year-round. You may be scheduled to meet the Team and business needs.
A note about how we schedule: Preferences to work that aligns with the business need may increase the opportunity to be scheduled more hours. We pride ourselves on being flexible with schedules, especially for students and teachers. However, if preferences to work do not align with the needs of the business the result may be less hours scheduled.
Education and Development (Training) Explained:
Self-motivated education at our very own U-Haul University.
Self-motivated supplementary eLearning.
Assist customers within the first week of employment.
Customer interactions with instructors' support during initial education.
Skillset-driven continued education coordinated by your manager.
Fast-paced, hands-on instruction with a set schedule.
Learn and begin performing some of your job duties with customers the first day.
Work From Home Requirements:
All work duties, including initial education, must be performed from your home address in a private, quiet workspace.
Child-care and/or dependent arrangements must be made as if you were working in-person in an office environment. This position does not allow flexibility to be on-call care for others during work hours, either.
A personal home computer that meets the technical requirements (listed below) is necessary for both the application process and for performing job duties.
Technical Requirements:
Computer requirements and internet speeds will be verified upon interview, if hired, and if ever experiencing difficulty/interruption. Additional requirements may apply.
Computer Specifications
Operating System: Windows 11
RAM: 16GB minimum (32GB recommended)
Processor: CPU benchmark score of 6,000 minimum (10,000 recommended)
Storage: SSD with at least 5GB free space
Additional Hardware
Webcam (external or built-in)
USB headset (wired)
Internet Speeds
Ping: under 100
Download: 50MB minimum (100MB recommended)
Upload: 5MB minimum (10MB recommended)
Physical Demands:
The work involves light physical exertion, including sitting for long periods, focusing on a computer screen, and taking phone calls using a wired headset.
Applications are not currently accepted from Residents of: CA, WA, or the District of Columbia.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Auto-ApplyUT Licensed Telecounselor
Saint George, UT jobs
TELECOUNSELOR I
New Season
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
New Season operates a number of nationally recognized and accredited methadone treatment centers dedicated to helping individuals with prescription drug abuse and/or opiate addiction regain control of their lives. We take great pride in treating our patients with dignity and respect in each phase of their treatment experience.
We are looking for a Telecounselor I to serve the community with our team.
Job Summary:
Telecounselors provides individual counseling services via a HIPAA compliant, synchronous video platform to patients within New Season's clinics across the United States. Telecounselors may be eligible to work remotely and must adhere to assigned schedules dependent on their clinic assignments and patient needs. Team members work within a multidisciplinary treatment team consisting of the Medical Director, Program Director, Treatment Services Coordinator, Counselors and Nurses to identify and meet the clinical needs of the patient and to assist in their overall well-being.
Essential Functions:
Performs individual counseling with assigned patients via synchronous video communication.
Educates patient in all aspects of treatment, corresponding health issues and steps to recovery.
Maintains a performance standard of 50% of hours worked spent in direct one on one patient contact each month.
Completes patient telecounseling screening, psychosocials, DAP notes, individualized treatment plan, reassessments and all other program related documentation within the required time frames.
May work with patients to complete intake, admission, discharge and transfer paperwork.
Documents patient progress and completes organization and state mandated forms in the identified electronic health record and any other required systems.
Maintains file compliance in accordance with policy and procedure and completes timely correction to any documents or files that are found to be out of compliance.
Identifies any clinical/case management needs and works to address those needs.
Establishes and maintains communication with assigned clinic leadership and support staff; responding to all emails within one (1) business day and maintaining a live updated shared calendar for patient scheduling purposes.
Reports patient abuse, neglect and exploitation as required.
Reports patient grievances as required.
Coordinates Urine Drug Screens with clinic liaisons and completes any required documentation.
Ensures the reading and understanding of the General, program and state specific Policy and Procedures Manuals.
Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA).
Is responsible for obtaining and maintaining proper licensure and/or certification according to specific state requirements and program needs.
Actively participates in preparation for surveys and inspections conducted by CARF, the State, DEA, Board of Pharmacy and any other agency site visits as dictated by the state laws or regulations.
Participates in all staff meetings and assigned clinic treatment team meetings as scheduled.
Actively participates in both individual and group supervisions as scheduled.
Ensures compliance with local, State, Federal and Colonial Management Group, LP rules, regulations and policies.
Always acts in the best interests of the program and company; honors, supports, and protects the proprietary data and rights of the company.
Performs other tasks as assigned by clinic, region or corporate leadership.
Minimum Qualifications:
Education/Licensure/Certification:
Qualified candidates will have a Master's degree in a Human Services related field. It is
preferred
that candidates hold current independent counseling license (LMHC, LCSW, LMFT or equivalent) in the state that they will support at the time of hire, with at least 1 year at current license level; however consideration may be given to candidates who are current Registered Interns under active supervision and will obtain unrestricted licensure in the state that they will support within 90 days of hire.
Experience Required:Knowledge and background in Substance Abuse and/or Telecounseling Services is preferred.
Skill and Ability:
Possess excellent interpersonal and communication skills
Be able to multitask, work independently, prioritize, and be dependable and reliable
Possess basic mathematics skills
Benefit Highlights:
Eligible for remote work environment
3 weeks of PTO
Excellent Medical (EPO & PPO plans), Dental, and Vision Insurance
FSA's and Teladoc services
Life Insurance
Short/Long Term Disability
401K with Matching
Job or State Requirements
UT Fully Licensed Counselor ie LCSW, LMFT, or CMHC
Hybrid Service Writer / Diesel Mechanic
Richmond, VA jobs
TruckPro is seeking a Hybrid Service Writer / Diesel Mechanic who will be responsible for serving as the primary point of contact for customers, handling all aspects of service intake and communication, and performing hands-on repairs on diesel-powered vehicles and equipment. This dual-role position requires a professional who can effectively manage customer expectations while expertly diagnosing, maintaining, and repairing diesel engines and systems.
Benefits for Service Writer/Diesel Mechanic:
Competitive Pay
Paid Training
Employee Referral Bonus
Medical, Dental and Vision
401K - with company match
Paid Time Off - NO WAITING PERIOD
Paid Holidays
Safety Boot Purchase Reimbursement
Unique company culture that values its people
A hybrid service writer and diesel mechanic role combines the duties of customer service and vehicle repair into a single role. This position requires a professional with a dual skill set: excellent communication and customer-facing skills, along with a deep mechanical and electrical knowledge of diesel engines and heavy-duty vehicles.
Service Writer Responsibilities Include:
Greet customers, listen to their descriptions of vehicle problems, and ask probing questions to diagnose issues
Translate customer concerns and symptoms into detailed, accurate repair orders for the shop's records
Provide comprehensive and transparent cost estimates for parts and labor, and obtain customer authorization before beginning repairs
Communicate proactively with customers throughout the repair process, providing updates on progress, explaining complex repairs in simple terms, and notifying them of any changes to the estimate or timeline
Process invoices, handle billing, and ensure all warranty paperwork is completed correctly
Schedule service appointments and manage the shop's workflow to ensure efficient operations
Coach, train, and mentor mechanics/technicians
Diesel Mechanic Responsibilities Include:
Perform diagnostic tests using specialized software and tools to identify mechanical and electrical problems in diesel engines, transmissions, and other vehicle systems
Conduct thorough inspections and follow a diagnostic checklist to ensure all critical parts of heavy-duty trucks, construction equipment, or other diesel-powered machinery are examined
Perform preventative and routine maintenance, including oil changes, fluid level checks, wheel balancing, and tire rotation
Repair or replace faulty components, such as engines, brake systems, steering mechanisms, and electrical systems, using hand and power tools
Perform welding and driveline repairs (requires hot work awareness)
Test-drive vehicles after repairs to ensure they operate correctly and have been fixed to standard
Maintain a clean and safe work environment, adhering to all safety regulations and disposal procedures
Service Writer/Diesel Mechanic Candidates Will Have:
Comprehensive understanding of service operations in the heavy-duty truck industry (
Prior experience as a service writer or service advisor is highly desirable)
5+ years hands-on experience as a diesel mechanic or technician (
within heavy-duty industry required
)
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical customers
Solid knowledge of diesel engine systems, repair procedures, and maintenance protocols
Proficiency with diagnostic software, shop management systems, and basic office software (i.e.,
diesel laptop, Eaton, Bendix, ABS Brakes, JPro
)
Excellent organizational and problem-solving skills, with the ability to multitask in a fast-paced environment
A valid driver's license and a clean driving record (
required
)
Current or ability to obtain at company expense: CDL Class B or Class A (
required
)
Relevant certifications, such as those from the National Institute for Automotive Service Excellence (ASE), are a plus
A degree or certification in diesel technology, or a related field (
preferred
)
Proficient with MS Office Suite products with ability to conduct basic tasks in Excel
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
The work is active
Typically the associate will lift, pull and move heavy duty truck parts that might be in excess of 50+ lbs
The associate will also have to do the following throughout the day: walking, bending, twisting, stepping, stooping, reaching, lifting, and pushing
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
While performing the primary duties of the job, the associate will be regularly exposed to dirt, dust, fumes, and noise and temperature variances
E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
"TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information, or any other characteristic protected by law."
#LI-MW1
UT Licensed Telecounselor
Maitland, FL jobs
TELECOUNSELOR I
New Season
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
New Season operates a number of nationally recognized and accredited methadone treatment centers dedicated to helping individuals with prescription drug abuse and/or opiate addiction regain control of their lives. We take great pride in treating our patients with dignity and respect in each phase of their treatment experience.
We are looking for a Telecounselor I to serve the community with our team.
Job Summary:
Telecounselors provides individual counseling services via a HIPAA compliant, synchronous video platform to patients within New Season's clinics across the United States. Telecounselors may be eligible to work remotely and must adhere to assigned schedules dependent on their clinic assignments and patient needs. Team members work within a multidisciplinary treatment team consisting of the Medical Director, Program Director, Treatment Services Coordinator, Counselors and Nurses to identify and meet the clinical needs of the patient and to assist in their overall well-being.
Essential Functions:
Performs individual counseling with assigned patients via synchronous video communication.
Educates patient in all aspects of treatment, corresponding health issues and steps to recovery.
Maintains a performance standard of 50% of hours worked spent in direct one on one patient contact each month.
Completes patient telecounseling screening, psychosocials, DAP notes, individualized treatment plan, reassessments and all other program related documentation within the required time frames.
May work with patients to complete intake, admission, discharge and transfer paperwork.
Documents patient progress and completes organization and state mandated forms in the identified electronic health record and any other required systems.
Maintains file compliance in accordance with policy and procedure and completes timely correction to any documents or files that are found to be out of compliance.
Identifies any clinical/case management needs and works to address those needs.
Establishes and maintains communication with assigned clinic leadership and support staff; responding to all emails within one (1) business day and maintaining a live updated shared calendar for patient scheduling purposes.
Reports patient abuse, neglect and exploitation as required.
Reports patient grievances as required.
Coordinates Urine Drug Screens with clinic liaisons and completes any required documentation.
Ensures the reading and understanding of the General, program and state specific Policy and Procedures Manuals.
Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA).
Is responsible for obtaining and maintaining proper licensure and/or certification according to specific state requirements and program needs.
Actively participates in preparation for surveys and inspections conducted by CARF, the State, DEA, Board of Pharmacy and any other agency site visits as dictated by the state laws or regulations.
Participates in all staff meetings and assigned clinic treatment team meetings as scheduled.
Actively participates in both individual and group supervisions as scheduled.
Ensures compliance with local, State, Federal and Colonial Management Group, LP rules, regulations and policies.
Always acts in the best interests of the program and company; honors, supports, and protects the proprietary data and rights of the company.
Performs other tasks as assigned by clinic, region or corporate leadership.
Minimum Qualifications:
Education/Licensure/Certification:
Qualified candidates will have a Master's degree in a Human Services related field. It is
preferred
that candidates hold current independent counseling license (LMHC, LCSW, LMFT or equivalent) in the state that they will support at the time of hire, with at least 1 year at current license level; however consideration may be given to candidates who are current Registered Interns under active supervision and will obtain unrestricted licensure in the state that they will support within 90 days of hire.
Experience Required:Knowledge and background in Substance Abuse and/or Telecounseling Services is preferred.
Skill and Ability:
Possess excellent interpersonal and communication skills
Be able to multitask, work independently, prioritize, and be dependable and reliable
Possess basic mathematics skills
Benefit Highlights:
Eligible for remote work environment
3 weeks of PTO
Excellent Medical (EPO & PPO plans), Dental, and Vision Insurance
FSA's and Teladoc services
Life Insurance
Short/Long Term Disability
401K with Matching
Job or State Requirements
UT Fully Licensed Counselor ie LCSW, LMFT, or CMHC
Sourcing Specialist - Remote
Modesto, CA jobs
The Sourcing Specialist will work collaboratively with various individuals within the department as well as other departments to achieve company product development and sourcing objective. Experience in hardline products, product development, and factory evaluations with overseas manufacturers are essential. This individual must be deadline oriented and excel in multi-tasking a variety of pending projects. Willingness to learn is essential for success and in conjunction with strong communication and collaboration with multiple groups throughout our business, provides a chance to make a big impact, and offers opportunity for career growth.
Essential Duties and Responsibilities:
Learn and attain fingertip knowledge of product base;
Develop a detailed understanding of HFT's multiple databases and how they're connected to ensure data alignment.
Assist department in building a strategic vendor base for prioritized HFT categories;
Develop assessment skills to determine a vendor's ability to ship on time, provide quality goods, and to produce their products at costs that meet the economic requirements of HFT ;
Learn the HFT methodology to find, evaluate, and select vendors to supply products that are sold by HFT
Cross-functionally support product line transitions from sourcing of viable vendors through product costing, sampling, and quality testing in our own laboratories;
Learn the HFT methodology to identify new products that would enhance the HFT mix and how to propose them to the cross-functional team by triangulating data from the vendor, portfolio, and market landscape.;
Work within urgency and deadline requirements ;
Collaborate closely with merchandising and packaging, quality and manuals, and sourcing teams on a daily basis to serve enterprise objectives and understand total impact of any actions.
Scope:
Organizational Scope - All US locations/Single Category/Region/District/Distribution Center
Travel - 15-30% Overseas
Location-HQ Corporate.
Job Qualifications -
Education and Experience:
Minimum of 3+ years of relevant and progressive buying experience in retail industry or 2 years' experience in project management and/or new product development role;
Bachelor's Degree preferred;
Demonstrated ability to drive product implementation and strategy ;
Experience with a fast-paced, high volume, efficient organization with emphasis on customer service and delivering results;
Ability to research products and trends and analyze products and product specifications in supplier proposals;
Considerable attention to detail and sense of urgency to ensure value-added content in the purchasing process and confidence in the continuity of supply;
Sourcing merchandise through new and existing vendors, trips and tradeshows;
Ability generate and analyze sales reports and data;
Must be proficient with computers and automated process and systems;
Must be a self-starter, results driven and proven leadership ability;
Strong sense of urgency, collaborative team style, and ability to quickly adapt to changes in priorities.
Physical Requirements:
General office environment requiring ability to:
Stand, walk, sit for extended periods of time;
Speak and listen to others in person and over the phone;
Use keyboard and read from computer screen and reports;
Lift up to 15 lbs;
Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
Director Site Operations
Fargo, ND jobs
Title: Site Director, Data Center Operations
Department: Operations
Reports to: Vice President of Operations
Status: Full-time, exempt
At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms.
We are:
Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.
At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.
Position Overview:
The Director of Site Operations will lead the overall operations of one or more Applied Digital Data Center campuses, ensuring the safe, reliable, and efficient performance of all mechanical and electrical systems, building infrastructure, and data module operations. This position oversees a team of Critical Facility Engineers (CFEs) and/or Manager-level personnel in a 24/7 mission-critical environment.
The role requires close collaboration with Reliability Engineering, Design Engineering, Construction, and other internal teams to maintain uptime, optimize facility performance, and deliver superior service to our customers. While this position is not a “Chief Engineer” role, a strong understanding of electrical and mechanical building systems is essential to effectively direct maintenance and operations.
Key Responsibilities:
Lead site operations and engineering functions to ensure safe, effective, and reliable facility performance.
Manage and develop teams of CFEs and/or Managers across all shifts within a 24/7 operational environment.
Achieve and maintain facility availability and capacity targets across assigned campuses.
Foster a team-oriented environment that promotes accountability, engagement, and professional growth.
Ensure completion and quality of preventive and corrective maintenance through use of the Critical Maintenance Management System (CMMS).
Develop and review maintenance procedures, including MOPs and SOPs, ensuring adherence to Applied Digital standards and mission-critical safety protocols.
Schedule, coordinate, and oversee vendor maintenance and break/fix activities, ensuring all work follows approved procedures.
Evaluate and improve system performance through cost-effective operational enhancements.
Lead incident and event management efforts, including root cause analysis and corrective actions.
Oversee employee training and certification programs for mechanical, electrical, and operational competencies.
Prepare and manage operational and capital budgets for assigned facilities.
Ensure proper planning, implementation, and closeout of projects within the Data Center facilities.
Develop scopes of work, solicit bids, and manage contracted services.
Uphold world-class customer satisfaction by responding promptly and effectively to operational or service-related issues.
Collaborate with senior leadership to establish and achieve departmental KPIs and performance metrics.
Perform additional duties as assigned.
Qualifications:
Required:
Bachelor's degree in Engineering, Business, or a related field, or equivalent work experience.
10+ years of experience in Data Center operations, engineering, or maintenance supervision.
10+ years of direct management experience with proven leadership and people development skills.
Strong understanding of electrical and mechanical building systems and their operational dependencies.
Proficiency with CMMS systems, Microsoft Office Suite, and Building Automation Systems (BAS).
Demonstrated ability to deliver exceptional customer service in a mission-critical environment.
Excellent verbal and written communication skills.
Preferred:
Experience managing large-scale Data Center campuses or multi-site operations.
Background in mission-critical maintenance programs or hyperscale environments.
Knowledge of EPA, OSHA, and other applicable regulatory compliance standards.
Experience developing or improving MOPs/SOPs in a mission-critical context.
Familiarity with operational excellence frameworks and continuous improvement methodologies.
Physical Requirements:
Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed.
Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.
Working Conditions Based on Location:
Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and email during business hours. (See Telework policy.)
Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company's professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.
Site Location: We are a 24-hour facility. Work hours (shifts) are assigned as necessary to satisfactorily perform job functions, ensure compliance, and support efficient company operations. Some positions require work at irregular hours (nights/weekends), overtime, alternating shifts, and working in challenging conditions (heat/cold, hazardous environments, loud worksites). Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.
Note:
The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Energy Optimization Associate
Fargo, ND jobs
Energy Optimization Associate
Reports To: VP of Operations
FLSA Status: Exempt/Full Time
Job Level: Individual Contributor
Primary Location: Fargo or Jamestown, ND
At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms.
We are:
Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.
We remain committed and steadfast in solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.
Job Overview:
The Energy Optimization Associate is an entry-level to early-career position designed to support Applied Digital's Energy Optimization Team through reporting, analytics, operational support, and data quality management. This role helps ensure accurate market intelligence, data flow, and documentation to enable real-time decision-making.
This is a foundational role with a clear growth path into Real-Time Scheduling, Curtailment Operations, Market Forecasting, or Optimization Analytics. The ideal candidate is curious, analytical, detail-oriented, and eager to learn power market dynamics, industrial load behavior, and curtailment strategy.
Candidates with backgrounds in utility operations support, engineering technology, energy analytics, industrial operations, or technical data roles are strong fits, as are high-potential candidates with strong quantitative or operational aptitude.
Key Responsibilities:
Operational Support & Reporting
Compile daily operational reports summarizing price curves, curtailment events, operational status, and identified risk factors.
Maintain optimization logs, data repositories, and documentation for real-time and day-ahead activities.
Support Schedulers and Analysts by preparing datasets, charts, and summaries for morning and evening volatility windows.
Track key KPIs including forecast accuracy, response time, savings performance, and execution compliance.
Data Management & Quality Assurance
Perform data validation checks on SCADA inputs, market price feeds, and internal dashboards.
Support reconciliation of curtailment events with settlement data and utility billing.
Maintain historical archives of prices, load patterns, weather impacts, and operational adjustments.
Market & System Monitoring
Monitor market notifications, outage advisories, weather alerts, and system operator bulletins.
Provide early-warning flags to the team when conditions indicate potential volatility.
Assist in documenting real-time issues or anomalies for post-event review.
Cross-Functional Coordination
Collaborate with Operations, Engineering, and Site Leadership to collect operational metrics and contextual data.
Help communicate upcoming volatility windows or operational changes to Operators.
Assist with preparation for leadership briefings and performance reviews.
Growth & Skill Development
Participate in structured training covering LMP fundamentals, curtailment strategy, grid operations, and forecasting basics.
Shadow Real-Time Schedulers during morning and evening peaks.
Take on increasingly complex tasks including basic modeling, forecasting, or intraday analysis as skills develop.
Required Qualifications:
0-3 years of experience in:
Energy operations support
Utility or industrial operations
Technical analysis or reporting roles
Engineering or quantitative support functions
Strong analytical and critical-thinking skills.
Proficiency in Excel/Google Sheets; ability to work with structured datasets.
Strong communication, documentation, and organizational skills.
Demonstrated ability to learn quickly in a fast-paced environment.
Preferred Qualifications:
Exposure to power markets, grid operations, or SCADA systems.
Experience with Python, SQL, Power BI, Tableau, or other analytic tools.
Degree in engineering, economics, mathematics, energy systems, or related field.
Prior experience supporting industrial loads, utilities, or operational teams.
Physical Requirements:
Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed.
Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.
Working Conditions by Location:
Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and email during business hours. (See Telework policy.)
Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company's professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.
The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Program Manager
Nashville, TN jobs
Playmakers Nashville is a membership-based 501(c)(3) nonprofit dedicated to advancing and empowering women who work in or aspire to work in the sports industry. Through strategic programming, professional development, and community building, we create pathways for women to thrive in sports business.
Position Overview
Playmakers Nashville seeks an experienced Program Manager to lead and execute the day-to-day operations of our growing, mission-driven organization. This strategic role requires a self-starter who can translate vision into action, manage multiple work streams, and drive operational excellence. The ideal candidate brings entrepreneurial energy, nonprofit expertise, and a deep passion for advancing women in sports.
The role offers meaningful leadership development, including hands-on experience working closely with our Board of Directors and the opportunity to build and manage key operational initiatives-providing real managerial experience in a fast-growing organization.
This is a full-time, hybrid staff position based in Nashville, TN, requiring regular in-person collaboration for meetings, events, and operational management. Playmakers Nashville offers a competitive salary.
Key Responsibilities
Operational Leadership
Oversee day-to-day operations, including financial management, staff and volunteer oversight, compliance, and logistics across all organizational workstreams: Programming/Events, Personal & Professional Development, Marketing & Communications, Membership, Fundraising, Partnerships, and Finance & Strategy.
Develop and implement operational systems, processes, and infrastructure to support organizational growth
Ensure seamless coordination and communication across all functional areas
Manage organizational calendar, timelines, and project deliverables
Work very closely with co-founders & board of directors, collaborating on all projects
Program & Event Execution
Lead planning and execution of member programs, networking events, and professional development opportunities
Coordinate logistics for all organizational events and initiatives
Track program metrics and measure impact against organizational goals
Membership Operations
Oversee membership management systems and member experience
Develop retention strategies and member engagement initiatives
Manage membership communications and benefits delivery
Financial & Administrative Management
Support budget development, expense tracking, and financial reporting
Manage and monitor budgets for programs and events to ensure fiscal responsibility.
Oversee financial management systems and collaborate with accounting partners or bookkeepers to ensure accuracy and compliance.
Ensure the organization adheres to all nonprofit, financial, legal, and safety regulations.
Maintain organizational records, contracts, and compliance documentation
Coordinate with board members, committees, and external partners
Strategic Support
Collaborate with leadership on strategic planning and organizational development
Identify operational efficiencies and recommend improvements
Support fundraising and partnership development initiatives
Staff and Volunteer Oversight
Supervise, train, and support staff, interns, and volunteers to ensure aligned performance and accountability.
Foster a positive, mission-driven workplace culture that supports teamwork, inclusion, and professional growth.
Lead recruitment, onboarding, and development processes for staff and volunteers.
Compliance and Risk Management
Ensure compliance with nonprofit and sports industry standards, including IRS regulations, state filings, and insurance requirements.
Develop and implement internal controls, policies, and risk management procedures to safeguard the organization.
Maintain organizational compliance with safety protocols and reporting obligations.
Qualifications
Required:
Minimum 8 years of professional experience
Minimum of 3 years of operational management experience in a business, nonprofit, or mission-driven organization
Proven track record of successfully running an office or business operations
Strong business acumen with demonstrated ability to think strategically and execute tactically
Exceptional project management skills with the ability to manage multiple priorities simultaneously
Excellent communication and interpersonal skills, with the ability to clearly convey information and collaborate across diverse teams
Strong organizational skills, attention to detail, and the ability to build and maintain efficient systems
Self-starter mentality with a high degree of initiative and problem-solving ability
Proficiency with standard business software and willingness to learn new systems
Passion for empowering women in sports and commitment to diversity, equity, and inclusion
Strongly Preferred:
Nonprofit operations experience, particularly with membership organizations
Experience in the sports industry or sports-related organizations
Background in event planning and program management
Familiarity with fundraising operations and donor management
Experience working with boards of directors
Competencies
Entrepreneurial Mindset: Takes ownership, identifies opportunities, and drives solutions
Operational Excellence: Creates order from complexity and implements effective systems
Relationship Builder: Cultivates strong partnerships internally and externally
Strategic Thinker: Sees the big picture while managing tactical details
Adaptable: Thrives in a dynamic, growth-oriented environment
Mission-Driven: Deeply committed to advancing women in sports
What We Offer
Opportunity to shape the operations of a growing organization, making a real impact
Collaborative, mission-driven work environment
Direct involvement in advancing women's leadership in sports
Hybrid work model: Flexibility to work remotely while maintaining a consistent in-person presence in Nashville for meetings, events, and operational oversight.
Professional development opportunities
To Apply
Please submit your resume, cover letter describing your relevant experience and interest in Playmakers Nashville, and three professional references to ****************************
Playmakers Nashville is an equal opportunity employer committed to building a diverse and inclusive team. We encourage applications from women of all backgrounds, particularly those with connections to or experience in the sports industry.
Location: Nashville, TN
Position Type: Full-Time, Benefits Eligible (ie, PTO)
Work Environment: Hybrid (remote and in-person mix)
Compensation: 60-70K, based on experience.
Reports to: Co-Founders
Key Account Executive - Facility Solutions (greater NYC Metro area)
Oyster Bay, NY jobs
Staples is business to business. You're what binds us together.
Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated.
This is a remote position with a focus on supporting customers in the greater New York City Metro market. While the role is fully remote, candidates located within or near this market, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement.
What you'll be doing:
Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory.
Strategize and close high-value sales deals, leveraging your communication and persuasion skills.
Interface at senior levels within customer sites to build lasting partnerships.
Adapt and thrive in a fast-paced, change-driven environment.
Deliver impactful presentations to clients and internal stakeholders.
Manage your time and priorities with strong organizational skills.
Demonstrate follow-up and follow-through on administrative tasks and client needs.
Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets.
Collaborate with cross-functional teams to ensure seamless execution of solutions.
Drive revenue accountability across assigned accounts.
What you bring to the table:
Highly driven, competitive, and results-oriented approach.
Exceptional communication and persuasion abilities.
Proven capability to interface with senior-level executives and stakeholders.
Ability to succeed in environments that require adaptability to change.
Strong presentation skills for varied audiences.
Self-starter mentality with a relentless focus on results.
Time management and organizational excellence.
Outstanding interpersonal skills for relationship building.
Attention to detail and robust administrative follow-up.
Strong analytical, negotiating, and problem-solving capabilities.
What's needed- Basic Qualifications:
High School Diploma or GED required.
4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts.
Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories.
What's needed - Preferred Qualifications:
Bachelor's degree.
Successful experience with training and demonstration, both internally and for end-users.
We Offer:
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyEnergy Scheduler & Curtailment Specialist
Fargo, ND jobs
Real-Time Energy Scheduler/Curtailment Specialist
Reports To: VP of Operations
FLSA Status: Exempt/Full Time
Job Level: Individual Contributor
Primary Location: Fargo or Jamestown, ND
At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms.
We are:
Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.
We remain committed and steadfast in solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.
Job Overview:
The Real-Time Scheduler / Curtailment Specialist plays a critical operational role in Applied Digital's energy optimization strategy across its North Dakota data center footprint. This role focuses on executing real-time and intraday curtailment actions, monitoring price signals, and ensuring operational compliance during high-volatility windows.
This position requires strong situational awareness, rapid decision-making skills, and a technical understanding of grid behavior, LMP price dynamics, and operational constraints. Candidates from power plant operations, utility dispatching, ISO operations, or generation control rooms are highly preferred due to their experience in fast-paced, time-sensitive environments.
Key Responsibilities:
Real-Time Operational Execution
Execute curtailment actions based on live market prices, operational limitations, and approved strategy.
Continuously monitor LMP price curves, real-time SCADA data, load forecasts, outage impacts, and congestion trends.
Adjust site operating levels when intraday price deviations or grid advisories occur.
Coordinate tightly with Operators to ensure precise and timely execution of curtailment instructions.
Utility / Market Coordination & Compliance
Submit curtailment notifications, operating adjustments, and required communications to utilities or market operators.
Interpret and act on system advisories, transmission congestion notices, outage reports, and tariff requirements.
Monitor for imbalance risk, schedule deviations, or non-compliance conditions and escalate as needed.
Ensure all actions align with utility tariffs, operational limits, and internal compliance standards.
Cross-Functional Collaboration
Partner with Analysts to refine optimization models, deliver real-time data feedback, and strengthen short-term forecasting.
Provide operational insights to Engineering and Operations Leadership based on real-time system behavior.
Support training of Operators on foundational optimization principles and response pathways.
Continuous Improvement & SOP Development
Participate in daily review of prior-day events to evaluate execution quality and identify optimization improvements.
Assist in the development of SOPs, escalation ladders, and response playbooks.
Support the expansion of automation, dashboards, and tracking systems.
Peak Volatility Coverage
This role is part of a rotating coverage schedule for the hours most critical to optimization:
6 AM - 10 AM (morning volatility)
5 PM - 9 PM (evening volatility)
Additional availability may be required during extreme weather, unplanned grid events, or market anomalies.
Required Qualifications:
2-5+ years of experience in any of the following:
Utility real-time operations or load dispatch
Power plant control room operations
Generation dispatching or merchant power scheduling
Transmission or balancing authority operations
Strong understanding of:
LMP pricing behavior and congestion impacts
Transmission constraints, reliability events, and operational limits
Ramp rates, load flexibility, and industrial operating profiles
Proficiency with SCADA systems, dispatch consoles, or utility/ISO operational portals.
Ability to interpret operational and pricing data quickly and accurately.
Strong verbal communication skills and calm decision-making under pressure.
Preferred Qualifications:
Experience operating within MISO, SPP, ERCOT, or similar markets.
Familiarity with large industrial loads, data center operations, or flexible load management.
Exposure to demand response programs, curtailment workflows, or load optimization.
Experience building or using real-time dashboards or plotting/analytic tools.
Physical Requirements:
Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed.
Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.
Working Conditions by Location:
Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and e-mail during business hours. (See Telework policy.)
Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company's professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.
The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Warranty Writer- Remote
Salt Lake City, UT jobs
The Warranty Writer efficiently processes complex manufacturer warranty claims and other electronic repair orders. This is a remote, piecework structure position. What you'll do: Essential Duties and Responsibilities * Prepare and process complex vehicle warranty claims and non-warranty Electronic Repair Orders in designated timeframes across multiple lines with high level of attention to detail.
* Reconcile / correct (when applicable) rejected claims in a timely, efficient manner.
* Attend occasional meetings, as needed - some optional, some mandatory.
* Reconcile / Process multiple location queue's to reduce aging ERO's.
* Contact OEMs for necessary approvals and/or goodwill (after warranty) adjustments and processing concerns.
* Obtain approvals and adjustments within the organization's and the manufacturer's policies and procedures.
* Produce various claims processing productivity reports.
* Report unresolved concerns and/or problems to Warranty Specialist / Manager.
* Maintain regular contact with management, Warranty and Maintenance Staff.
Skills and abilities you should have:
Required Experience
* Minimum of a High School Diploma or GED.
* Minimum of 2 years administrative experience.
* Prior auto and/or dealership experience preferred.
* Minimum of 1 year warranty claim-related experience
Required Knowledge, Skills and Abilities
* Strong customer service skills.
* Demonstrated knowledge of policy and procedures of claims submissions and/or claims prep of original equipment manufacturers (OEMs)
* Ability to work in a team environment as well as individually.
* Strong written and verbal communication, interpersonal, and organizational skills.
* Strong PC and Microsoft Office (Word, PowerPoint, Excel) skills.
* Ability to communicate effectively and efficiently and interact with all levels of the organization.
The annual starting hourly rate for this position is between $10.00 - $17.56 per hour. This position offers a base hourly wage plus commission for closing warranties. Commission earnings are expected to be consistent and significant part of total pay.
Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate
The fine print:
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Salt Lake City
Utah
United States of America
UT Licensed Telecounselor
Woods Cross, UT jobs
TELECOUNSELOR I
New Season
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
New Season operates a number of nationally recognized and accredited methadone treatment centers dedicated to helping individuals with prescription drug abuse and/or opiate addiction regain control of their lives. We take great pride in treating our patients with dignity and respect in each phase of their treatment experience.
We are looking for a Telecounselor I to serve the community with our team.
Job Summary:
Telecounselors provides individual counseling services via a HIPAA compliant, synchronous video platform to patients within New Season's clinics across the United States. Telecounselors may be eligible to work remotely and must adhere to assigned schedules dependent on their clinic assignments and patient needs. Team members work within a multidisciplinary treatment team consisting of the Medical Director, Program Director, Treatment Services Coordinator, Counselors and Nurses to identify and meet the clinical needs of the patient and to assist in their overall well-being.
Essential Functions:
Performs individual counseling with assigned patients via synchronous video communication.
Educates patient in all aspects of treatment, corresponding health issues and steps to recovery.
Maintains a performance standard of 50% of hours worked spent in direct one on one patient contact each month.
Completes patient telecounseling screening, psychosocials, DAP notes, individualized treatment plan, reassessments and all other program related documentation within the required time frames.
May work with patients to complete intake, admission, discharge and transfer paperwork.
Documents patient progress and completes organization and state mandated forms in the identified electronic health record and any other required systems.
Maintains file compliance in accordance with policy and procedure and completes timely correction to any documents or files that are found to be out of compliance.
Identifies any clinical/case management needs and works to address those needs.
Establishes and maintains communication with assigned clinic leadership and support staff; responding to all emails within one (1) business day and maintaining a live updated shared calendar for patient scheduling purposes.
Reports patient abuse, neglect and exploitation as required.
Reports patient grievances as required.
Coordinates Urine Drug Screens with clinic liaisons and completes any required documentation.
Ensures the reading and understanding of the General, program and state specific Policy and Procedures Manuals.
Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA).
Is responsible for obtaining and maintaining proper licensure and/or certification according to specific state requirements and program needs.
Actively participates in preparation for surveys and inspections conducted by CARF, the State, DEA, Board of Pharmacy and any other agency site visits as dictated by the state laws or regulations.
Participates in all staff meetings and assigned clinic treatment team meetings as scheduled.
Actively participates in both individual and group supervisions as scheduled.
Ensures compliance with local, State, Federal and Colonial Management Group, LP rules, regulations and policies.
Always acts in the best interests of the program and company; honors, supports, and protects the proprietary data and rights of the company.
Performs other tasks as assigned by clinic, region or corporate leadership.
Minimum Qualifications:
Education/Licensure/Certification:
Qualified candidates will have a Master's degree in a Human Services related field. It is
preferred
that candidates hold current independent counseling license (LMHC, LCSW, LMFT or equivalent) in the state that they will support at the time of hire, with at least 1 year at current license level; however consideration may be given to candidates who are current Registered Interns under active supervision and will obtain unrestricted licensure in the state that they will support within 90 days of hire.
Experience Required:Knowledge and background in Substance Abuse and/or Telecounseling Services is preferred.
Skill and Ability:
Possess excellent interpersonal and communication skills
Be able to multitask, work independently, prioritize, and be dependable and reliable
Possess basic mathematics skills
Benefit Highlights:
Eligible for remote work environment
3 weeks of PTO
Excellent Medical (EPO & PPO plans), Dental, and Vision Insurance
FSA's and Teladoc services
Life Insurance
Short/Long Term Disability
401K with Matching
Job or State Requirements
UT Fully Licensed Counselor ie LCSW, LMFT, or CMHC
Sourcing Specialist - Remote
San Jose, CA jobs
The Sourcing Specialist will work collaboratively with various individuals within the department as well as other departments to achieve company product development and sourcing objective. Experience in hardline products, product development, and factory evaluations with overseas manufacturers are essential. This individual must be deadline oriented and excel in multi-tasking a variety of pending projects. Willingness to learn is essential for success and in conjunction with strong communication and collaboration with multiple groups throughout our business, provides a chance to make a big impact, and offers opportunity for career growth.
Essential Duties and Responsibilities:
Learn and attain fingertip knowledge of product base;
Develop a detailed understanding of HFT's multiple databases and how they're connected to ensure data alignment.
Assist department in building a strategic vendor base for prioritized HFT categories;
Develop assessment skills to determine a vendor's ability to ship on time, provide quality goods, and to produce their products at costs that meet the economic requirements of HFT ;
Learn the HFT methodology to find, evaluate, and select vendors to supply products that are sold by HFT
Cross-functionally support product line transitions from sourcing of viable vendors through product costing, sampling, and quality testing in our own laboratories;
Learn the HFT methodology to identify new products that would enhance the HFT mix and how to propose them to the cross-functional team by triangulating data from the vendor, portfolio, and market landscape.;
Work within urgency and deadline requirements ;
Collaborate closely with merchandising and packaging, quality and manuals, and sourcing teams on a daily basis to serve enterprise objectives and understand total impact of any actions.
Scope:
Organizational Scope - All US locations/Single Category/Region/District/Distribution Center
Travel - 15-30% Overseas
Location-HQ Corporate.
Job Qualifications -
Education and Experience:
Minimum of 3+ years of relevant and progressive buying experience in retail industry or 2 years' experience in project management and/or new product development role;
Bachelor's Degree preferred;
Demonstrated ability to drive product implementation and strategy ;
Experience with a fast-paced, high volume, efficient organization with emphasis on customer service and delivering results;
Ability to research products and trends and analyze products and product specifications in supplier proposals;
Considerable attention to detail and sense of urgency to ensure value-added content in the purchasing process and confidence in the continuity of supply;
Sourcing merchandise through new and existing vendors, trips and tradeshows;
Ability generate and analyze sales reports and data;
Must be proficient with computers and automated process and systems;
Must be a self-starter, results driven and proven leadership ability;
Strong sense of urgency, collaborative team style, and ability to quickly adapt to changes in priorities.
Physical Requirements:
General office environment requiring ability to:
Stand, walk, sit for extended periods of time;
Speak and listen to others in person and over the phone;
Use keyboard and read from computer screen and reports;
Lift up to 15 lbs;
Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
Spanish -Bilingual e-Live Verification Agent
Phoenix, AZ jobs
Interested in moving forward?
Please apply on the computer you plan to work from rather than your cell phone. Otherwise, you risk your application being denied.MUST be included in your application in order to be considered:
Screenshot of your results for the Computer Specs test- Must pass in order to be considered
Screenshots of your scores for the in your Facial Recognition Assessment- Must pass 80% in order to be considered
Complete your Computer Literacy and Typing Assessment: ********************************************************************
It is IMPERATIVE that you carefully read and follow the details and instructions listed regarding the tech requirements.
Rate of pay: $16.50/hr
(Note: Hourly base pay rate may be higher, depending on state or local minimum wage laws.)
How schedules work:
Shifts are in high demand- first come, first serve basis
You must be available to work holidays
25 hours of availability per week
Friday, Saturday and Sunday are required/ 6 hours on Saturday and 6 hours on Sunday
September shift needs: Start date, 11/4,11/11,11/18
Must work Fri, Sat, Sun
Options for days off: Scattered days off- Mon-Thurs
High Priority Shift 1- 1pm-10pm AZ
High Priority Shift 2- 10am- 4pm AZ
Low Priority Shift 3- 5am-11am AZ
Low Priority Shift 4- 7am-2pm AZ
Part-Time Benefits include:
Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan.
Essential Functions:
Claim sessions for customers doing business with us via Truck Share 24/7.
Review each session for accuracy while answering any questions the customer may have.
Determine the proper course of action utilizing instructional materials reviewed.
Make outbound calls for verification of alternate contacts.
Communicate with the customer via phone or chat in an efficient and courteous manner.
Ensure compliance with the U-Haul policies in order to retain customer loyalty and prevent the re-occurrence of objections.
Review telephone, mail, and internet procedures for each communication received and respond a reply to each assigned customer with a specific time frame.
Listen to customer concerns, documenting them and resolving when able.
Requirements:
Good listening, verbal, and written communication skills in both English and Spanish.
Inbound call/phone experience (high volume highly preferred).
Excellent customer service skills with 1 year of phone customer service experience.
Technically savvy preferred.
Logic, reasoning, time management, and facial recognition skills.
Proficiency, attention to detail, and interpersonal skills.
Ability to multitask and assist multiple customers at one time (online sessions).
Once trained for phones agents will be required to simultaneously assist customers online and on inbound phone calls.
Reasonable and predictable attendance.
Training / Education: Class start dates- Tuesday, 11/4,11/11,11/18One week of training is instructor led with accelerated classroom education and hands-on education in small groups. After initial education, you will be working independently with additional continued education courses, counseling and coaching from the leadership team.
Class Schedules:
Tues, Wed, Fri - 9am-1pm AZ Time
Tues, Wed, Fri- 4pm-8pm AZ Time
The following is required to work from home:
You must have a quiet, private work area.
Required to be present during Education training classes or meetings with your camera on and microphone unmuted.
Dependent and child-care arrangements must be made as if you were working at a U-Haul site.
All work duties including education must be performed at your home address.
If you want to switch or substitute computers at any time, manager approval is required in advance.
Technical Requirements:
Operating System: Windows 11
RAM: 16GB minimum (32GB recommended)
Processor: CPU benchmark score of 6,000 minimum (10,000 recommended)
Storage: SSD with at least 5GB free space
Additional Hardware
Webcam (external or built-in)
USB headset (wired)
Internet Speeds
Ping: under 100
Download: 50MB minimum (100MB recommended)
Upload: 5MB minimum (10MB recommended)
Applications are not currently accepted from Residents of: WA, CA, CO, MD, NM, WA, or the District of Columbia or outside of the US.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Auto-ApplyHybrid Service Writer / Diesel Mechanic
Sudley, VA jobs
TruckPro is seeking a Hybrid Service Writer / Diesel Mechanic who will be responsible for serving as the primary point of contact for customers, handling all aspects of service intake and communication, and performing hands-on repairs on diesel-powered vehicles and equipment. This dual-role position requires a professional who can effectively manage customer expectations while expertly diagnosing, maintaining, and repairing diesel engines and systems.
Benefits for Service Writer/Diesel Mechanic:
Competitive Pay
Paid Training
Employee Referral Bonus
Medical, Dental and Vision
401K - with company match
Paid Time Off - NO WAITING PERIOD
Paid Holidays
Safety Boot Purchase Reimbursement
Unique company culture that values its people
A hybrid service writer and diesel mechanic role combines the duties of customer service and vehicle repair into a single role. This position requires a professional with a dual skill set: excellent communication and customer-facing skills, along with a deep mechanical and electrical knowledge of diesel engines and heavy-duty vehicles.
Service Writer Responsibilities Include:
Greet customers, listen to their descriptions of vehicle problems, and ask probing questions to diagnose issues
Translate customer concerns and symptoms into detailed, accurate repair orders for the shop's records
Provide comprehensive and transparent cost estimates for parts and labor, and obtain customer authorization before beginning repairs
Communicate proactively with customers throughout the repair process, providing updates on progress, explaining complex repairs in simple terms, and notifying them of any changes to the estimate or timeline
Process invoices, handle billing, and ensure all warranty paperwork is completed correctly
Schedule service appointments and manage the shop's workflow to ensure efficient operations
Coach, train, and mentor mechanics/technicians
Diesel Mechanic Responsibilities Include:
Perform diagnostic tests using specialized software and tools to identify mechanical and electrical problems in diesel engines, transmissions, and other vehicle systems
Conduct thorough inspections and follow a diagnostic checklist to ensure all critical parts of heavy-duty trucks, construction equipment, or other diesel-powered machinery are examined
Perform preventative and routine maintenance, including oil changes, fluid level checks, wheel balancing, and tire rotation
Repair or replace faulty components, such as engines, brake systems, steering mechanisms, and electrical systems, using hand and power tools
Perform welding and driveline repairs (requires hot work awareness)
Test-drive vehicles after repairs to ensure they operate correctly and have been fixed to standard
Maintain a clean and safe work environment, adhering to all safety regulations and disposal procedures
Service Writer/Diesel Mechanic Candidates Will Have:
Comprehensive understanding of service operations in the heavy-duty truck industry (
Prior experience as a service writer or service advisor is highly desirable)
5+ years hands-on experience as a diesel mechanic or technician (
within heavy-duty industry required
)
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical customers
Solid knowledge of diesel engine systems, repair procedures, and maintenance protocols
Proficiency with diagnostic software, shop management systems, and basic office software (i.e.,
diesel laptop, Eaton, Bendix, ABS Brakes, JPro
)
Excellent organizational and problem-solving skills, with the ability to multitask in a fast-paced environment
A valid driver's license and a clean driving record (
required
)
Current or ability to obtain at company expense: CDL Class B or Class A (
required
)
Relevant certifications, such as those from the National Institute for Automotive Service Excellence (ASE), are a plus
A degree or certification in diesel technology, or a related field (
preferred
)
Proficient with MS Office Suite products with ability to conduct basic tasks in Excel
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
The work is active
Typically the associate will lift, pull and move heavy duty truck parts that might be in excess of 50+ lbs
The associate will also have to do the following throughout the day: walking, bending, twisting, stepping, stooping, reaching, lifting, and pushing
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
While performing the primary duties of the job, the associate will be regularly exposed to dirt, dust, fumes, and noise and temperature variances
E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
"TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information, or any other characteristic protected by law."
#LI-MW1
Key Account Executive - Facility Solutions (Hudson Valley-Upstate New York)
Kingston, NY jobs
Staples is business to business. You're what binds us together.
Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated.
This is a remote position with a focus on supporting customers in the Hudson Valley-Upstate New York market. While the role is fully remote, candidates located within or near this market, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement.
What you'll be doing:
Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory.
Strategize and close high-value sales deals, leveraging your communication and persuasion skills.
Interface at senior levels within customer sites to build lasting partnerships.
Adapt and thrive in a fast-paced, change-driven environment.
Deliver impactful presentations to clients and internal stakeholders.
Manage your time and priorities with strong organizational skills.
Demonstrate follow-up and follow-through on administrative tasks and client needs.
Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets.
Collaborate with cross-functional teams to ensure seamless execution of solutions.
Drive revenue accountability across assigned accounts.
What you bring to the table:
Highly driven, competitive, and results-oriented approach.
Exceptional communication and persuasion abilities.
Proven capability to interface with senior-level executives and stakeholders.
Ability to succeed in environments that require adaptability to change.
Strong presentation skills for varied audiences.
Self-starter mentality with a relentless focus on results.
Time management and organizational excellence.
Outstanding interpersonal skills for relationship building.
Attention to detail and robust administrative follow-up.
Strong analytical, negotiating, and problem-solving capabilities.
What's needed- Basic Qualifications:
High School Diploma or GED required.
4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts.
Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories.
What's needed - Preferred Qualifications:
Bachelor's degree.
Successful experience with training and demonstration, both internally and for end-users.
We Offer:
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplySourcing Specialist - Remote
Oxnard, CA jobs
The Sourcing Specialist will work collaboratively with various individuals within the department as well as other departments to achieve company product development and sourcing objective. Experience in hardline products, product development, and factory evaluations with overseas manufacturers are essential. This individual must be deadline oriented and excel in multi-tasking a variety of pending projects. Willingness to learn is essential for success and in conjunction with strong communication and collaboration with multiple groups throughout our business, provides a chance to make a big impact, and offers opportunity for career growth.
Essential Duties and Responsibilities:
Learn and attain fingertip knowledge of product base;
Develop a detailed understanding of HFT's multiple databases and how they're connected to ensure data alignment.
Assist department in building a strategic vendor base for prioritized HFT categories;
Develop assessment skills to determine a vendor's ability to ship on time, provide quality goods, and to produce their products at costs that meet the economic requirements of HFT ;
Learn the HFT methodology to find, evaluate, and select vendors to supply products that are sold by HFT
Cross-functionally support product line transitions from sourcing of viable vendors through product costing, sampling, and quality testing in our own laboratories;
Learn the HFT methodology to identify new products that would enhance the HFT mix and how to propose them to the cross-functional team by triangulating data from the vendor, portfolio, and market landscape.;
Work within urgency and deadline requirements ;
Collaborate closely with merchandising and packaging, quality and manuals, and sourcing teams on a daily basis to serve enterprise objectives and understand total impact of any actions.
Scope:
Organizational Scope - All US locations/Single Category/Region/District/Distribution Center
Travel - 15-30% Overseas
Location-HQ Corporate.
Job Qualifications -
Education and Experience:
Minimum of 3+ years of relevant and progressive buying experience in retail industry or 2 years' experience in project management and/or new product development role;
Bachelor's Degree preferred;
Demonstrated ability to drive product implementation and strategy ;
Experience with a fast-paced, high volume, efficient organization with emphasis on customer service and delivering results;
Ability to research products and trends and analyze products and product specifications in supplier proposals;
Considerable attention to detail and sense of urgency to ensure value-added content in the purchasing process and confidence in the continuity of supply;
Sourcing merchandise through new and existing vendors, trips and tradeshows;
Ability generate and analyze sales reports and data;
Must be proficient with computers and automated process and systems;
Must be a self-starter, results driven and proven leadership ability;
Strong sense of urgency, collaborative team style, and ability to quickly adapt to changes in priorities.
Physical Requirements:
General office environment requiring ability to:
Stand, walk, sit for extended periods of time;
Speak and listen to others in person and over the phone;
Use keyboard and read from computer screen and reports;
Lift up to 15 lbs;
Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
Hybrid Service Writer / Diesel Mechanic
Virginia jobs
TruckPro is seeking a Hybrid Service Writer / Diesel Mechanic who will be responsible for serving as the primary point of contact for customers, handling all aspects of service intake and communication, and performing hands-on repairs on diesel-powered vehicles and equipment. This dual-role position requires a professional who can effectively manage customer expectations while expertly diagnosing, maintaining, and repairing diesel engines and systems.
Benefits for Service Writer/Diesel Mechanic:
Competitive Pay
Paid Training
Employee Referral Bonus
Medical, Dental and Vision
401K - with company match
Paid Time Off - NO WAITING PERIOD
Paid Holidays
Safety Boot Purchase Reimbursement
Unique company culture that values its people
A hybrid service writer and diesel mechanic role combines the duties of customer service and vehicle repair into a single role. This position requires a professional with a dual skill set: excellent communication and customer-facing skills, along with a deep mechanical and electrical knowledge of diesel engines and heavy-duty vehicles.
Service Writer Responsibilities Include:
Greet customers, listen to their descriptions of vehicle problems, and ask probing questions to diagnose issues
Translate customer concerns and symptoms into detailed, accurate repair orders for the shop's records
Provide comprehensive and transparent cost estimates for parts and labor, and obtain customer authorization before beginning repairs
Communicate proactively with customers throughout the repair process, providing updates on progress, explaining complex repairs in simple terms, and notifying them of any changes to the estimate or timeline
Process invoices, handle billing, and ensure all warranty paperwork is completed correctly
Schedule service appointments and manage the shop's workflow to ensure efficient operations
Coach, train, and mentor mechanics/technicians
Diesel Mechanic Responsibilities Include:
Perform diagnostic tests using specialized software and tools to identify mechanical and electrical problems in diesel engines, transmissions, and other vehicle systems
Conduct thorough inspections and follow a diagnostic checklist to ensure all critical parts of heavy-duty trucks, construction equipment, or other diesel-powered machinery are examined
Perform preventative and routine maintenance, including oil changes, fluid level checks, wheel balancing, and tire rotation
Repair or replace faulty components, such as engines, brake systems, steering mechanisms, and electrical systems, using hand and power tools
Perform welding and driveline repairs (requires hot work awareness)
Test-drive vehicles after repairs to ensure they operate correctly and have been fixed to standard
Maintain a clean and safe work environment, adhering to all safety regulations and disposal procedures
Service Writer/Diesel Mechanic Candidates Will Have:
Comprehensive understanding of service operations in the heavy-duty truck industry (
Prior experience as a service writer or service advisor is highly desirable)
5+ years hands-on experience as a diesel mechanic or technician (
within heavy-duty industry required
)
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical customers
Solid knowledge of diesel engine systems, repair procedures, and maintenance protocols
Proficiency with diagnostic software, shop management systems, and basic office software (i.e.,
diesel laptop, Eaton, Bendix, ABS Brakes, JPro
)
Excellent organizational and problem-solving skills, with the ability to multitask in a fast-paced environment
A valid driver's license and a clean driving record (
required
)
Current or ability to obtain at company expense: CDL Class B or Class A (
required
)
Relevant certifications, such as those from the National Institute for Automotive Service Excellence (ASE), are a plus
A degree or certification in diesel technology, or a related field (
preferred
)
Proficient with MS Office Suite products with ability to conduct basic tasks in Excel
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
The work is active
Typically the associate will lift, pull and move heavy duty truck parts that might be in excess of 50+ lbs
The associate will also have to do the following throughout the day: walking, bending, twisting, stepping, stooping, reaching, lifting, and pushing
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
While performing the primary duties of the job, the associate will be regularly exposed to dirt, dust, fumes, and noise and temperature variances
E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
"TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information, or any other characteristic protected by law."
#LI-MW1
Key Account Executive - Facility Solutions (greater Denver area)
Fort Collins, CO jobs
Staples is business to business. You're what binds us together.
Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated.
This is a remote position with a focus on supporting customers in the greater Denver market. While the role is fully remote, candidates located within or near Denver, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement.
What you'll be doing:
Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory.
Strategize and close high-value sales deals, leveraging your communication and persuasion skills.
Interface at senior levels within customer sites to build lasting partnerships.
Adapt and thrive in a fast-paced, change-driven environment.
Deliver impactful presentations to clients and internal stakeholders.
Manage your time and priorities with strong organizational skills.
Demonstrate follow-up and follow-through on administrative tasks and client needs.
Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets.
Collaborate with cross-functional teams to ensure seamless execution of solutions.
Drive revenue accountability across assigned accounts.
What you bring to the table:
Highly driven, competitive, and results-oriented approach.
Exceptional communication and persuasion abilities.
Proven capability to interface with senior-level executives and stakeholders.
Ability to succeed in environments that require adaptability to change.
Strong presentation skills for varied audiences.
Self-starter mentality with a relentless focus on results.
Time management and organizational excellence.
Outstanding interpersonal skills for relationship building.
Attention to detail and robust administrative follow-up.
Strong analytical, negotiating, and problem-solving capabilities.
What's needed- Basic Qualifications:
High School Diploma or GED required.
4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts.
Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories.
What's needed - Preferred Qualifications:
Bachelor's degree.
Successful experience with training and demonstration, both internally and for end-users.
We Offer:
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-Apply