U-Haul reviews

Oh man, customers try to outdo themselves every single day. It'd be hard to pin it on just one. I think one of the dumbest things, would be a customer who came in trying to tow a, I believe it was, a Honda CRV, with a Civic, in a full flatbed.. They didn't have a hitch installed on the civic, or the electrical work done and they were convinced that it was possible to do "Right now." When I humored them and told them the price point to get that work done, they said "Nah just bolt it on so I can get out of here." like they could just yell at me to get their way. After about 15 minutes of telling them, "You cannot tow a SUV with a sedan, we cannot just put a tow package on a civic with the snap of your fingers, and even if this was all possible we're not going to do it all inclusively for $60." they finally cursed up a storm, called me a racist, then left in a huff. I think the next would be the customer who rented out a pickup truck, on the day before Christmas eve, knowing good and well we were closed for Christmas, trying to abuse the "Well you're closed, so my 24 hour rental really means 72 hours right?" system of us not actually being there. Either way, I didn't really mind it, and despite knowing his plan I honored that fact by charging him for only 1 rental period instead of 3, since hey we were closed anyways. The guy comes in a week later absolutely livid. Furious, "You said I'd get charged ONE day, well I got charged for 3!". I pulled up his contract, and ah yes... I charged him for 1 day, but the $1 per day environmental fee pinged him. So he was pissed off, that despite me saving him $60, he got charged an extra 2. He legit called to our corporate office to raise hell about it, he didn't get his way.

There is much loyalty to their employees. They invest into each person and grow them. Low turnover, people usually retire from this company. I like that the CEO and all upper management values family and is flexible with family matters. It's run like a small business and skill is valued. I honestly feel they are fair with giving women opportunities, it's not misogynistic whatsoever.

Like most big corporations, some departments promote based on who you know. There are a lot of politics and favoritism. Pay is low and the few who get paid decent have to be persistent to get it. Not much racial diversity, however, I also don't feel like they discriminate. Vacation/Sick time off lacks and there is not 401K.

Good health insurance and a lot of good people working for the company.

25 years with company. So that should tell u something. A good company to work for

Working with the new people I guess it’s the new generation lazy and they don’t do nothing about it. It’s kinda like Union, but we’re not. Lol.

My vacation

Treat you like family

I would do something about the retirement they could help out with 401(k) like do some matching or something cannot depend on the shares they give you it’s like taking your money to the dog track it’s not like we get a pension

I didn’t

It’s taking me 25 years to get where I’m at and it kind of sucks now because you can walk in next-door, another company shop and start out at the same pay

The old saying that Uhaul is, if you don’t like it, give it a day or two cause it sure will change and I love to learn new stuff

Once someone was trying to steal one of our auto transports. The worst of it was since he wanted to pay cash, I had to call and verify 3 separate phone numbers. So he pulled out 3 burners for me to verify. I said "No people who know you" so he got his two kids out of his car, and handed them those phones, and told them to show me them when they rang. I mean, technically they're people who know him but I wasn't about to use two kids who couldn't be over the age of 8 as viable references. Eventually he saw I wasn't playing his game and went to another store, and surprise surprise, the trailer went missing.

Weekends off and early start and end times.

Everything else not mentioned in the pros. There is no tool allowance, there is no real training to speak of, they lie to your face about pay and unions. If you have absolutely no other choice...

The ONLY perk is the gross Bbq every month. Yeah... they got benefits... I guess... Although not really.

I don't know jack about the CEO

I would give all the mechanics fair pay. We should also unionize. That would improve the company culture by leaps and bounds.

I showed up.

It is EXTRMELY lower than most. Most places in the area pay 24 to start for the same job title.

It diverse. Especially in the pay grades!

When its over,(a.k.a Clocking Out!!!!!!)!!!!!

Love everything about it

None

Enjoyable everyday it’s nice to wake up feeling great way just like it’s my first day

Always positive

I wouldn’t

Didn’t just went in as me I knew my work ethnic wouldn’t be a issue strong old fashioned and to learn

Awsome

Not sure what asking for

Love what I do and being able to do just that and being versatile and helping others when needed

Consistent work

Fleet Management didn't know very much of what they were doing a lot of profit loss and had a fight for raises

The kitchen stayed stocked and they supply tools

On the ball and to the point

Honestly I just went in there and was truthful didn't reveal too much or too little of what I knew didn't want to oversell myself and then expect too much

One of the best companies to work for. A lot of opportunities to move your way up into management.. JOE (ceo) take care of his employees very well and treats them like family. Also uhaul has some of the best benefits In the country.

Could pay a little bit better for the salary position.

For my position is the opportunity to build relationships with new businesses that partner up with U-haul

What I like about the leader ship here at uhaul. Is they always have your back when you are in a situation and had to make a call on the fly. Even if it’s a wrong decision we will talk about it and make the right decision next time.

Pay better for the manager. That put many, many hours in to help our customer.

No

The job was fun!

The people there can sometimes be difficult to work with!

Making my own schedule!

They don't judge you

The heavy lifting

To leave early if you had a valid reason and not hold it against you

Decent salary for my position

Management isn’t always the best or most organized. Foster an environment of distrust among employees. Telling on one another is encouraged. Doesn’t have a “teamwork” vibe.

I make decent money especially for a woman in the workforce

Customer service

Not enough hours

When I go to lunch I don't have to punch in or out

Wfh

No benefits for part time employees, can't call in sick without dr notes, if you can in same day, you get a final notice. can't request off half the dates of every month due to black out dates, poor discounts, low pay, unreasonable workload, absolutely unreasonable attendance policy, required to watch hours upon hours of anti union propaganda, required to work all holidays, no exceptions, etc etc etc

0

Team work and intergrity

Delayed payment, no allowance,poor transportation facilities

Passion, intergrity,teamwork and cooperation,customer care, effectiveness in communication

Time went fast. Very fast paced.

The pay sucks.

Use of equipment at little cost

Social interactions with customers and co-workers.

Lower pay.

They offer health insurance.

The employee training.

I can't really say specific. Every company has its challenges.

Vacation time and Health Benefits.

Meeting people

I liked most everything

Working with & helping different people

I love my job. Love the idea of driving/delivering to help customers with there move.

Nothing

My schedule

I really enjoyed working with my team members

I would have liked to work full time instead of part time

I received Free trainings

Amazing company For part timers/professionals looking for income . As a public servant (speech therapist) this is the best part time flexible and family oriented company. Very understanding and very fun.

Software often difficult to navigate

the benefits and the manager

certain people gossip and dont mind there business

dental and vision benefits

Job security

Management does not care about their employees. They know most of the people need the paycheck so they take advantage.

be able to speak well, have the set up you need, know about internet and browsers and stuff.

Actually at our location we don't have storage, but I've definitely borne witness to the cleanup of a homeless's impromtu boxtruck shelter. Always soiled clothes, broken glassware, and the smell of death.

Once someone was trying to steal one of our auto transports. The worst of it was since he wanted to pay cash, I had to call and verify 3 separate phone numbers. So he pulled out 3 burners for me to verify. I said "No people who know you" so he got his two kids out of his car, and handed them those phones, and told them to show me them when they rang. I mean, technically they're people who know him but I wasn't about to use two kids who couldn't be over the age of 8 as viable references. Eventually he saw I wasn't playing his game and went to another store, and surprise surprise, the trailer went missing.