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U.S. Bank jobs in Charlotte, NC

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  • Fraud Risk Analyst - Quantitative Fraud Strategy

    Us Bank 4.6company rating

    Us Bank job in Charlotte, NC

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description We are hiring for an exciting opportunity as a Fraud Risk Analyst within U.S. Bancorp's Quantitative Fraud Strategy team. In this role, you will play a critical part in analyzing complex data and developing rules that effectively mitigate fraudulent transactions. Success in this position requires a deep understanding of fraud risk and advanced analytical skills using tools such as SAS, SQL, or Python. You will identify emerging fraud trends, validate theoretical findings, and implement proven strategies within our fraud detection systems. Collaboration is key-you will work closely with business partners to quantify the impact of rule changes, identify opportunities for enhancement, and communicate essential information about the products we monitor. The ideal candidate is passionate about protecting customers, thrives in responding to ad-hoc requests from senior leadership, and brings creativity to building strategies that give U.S. Bancorp a competitive edge in fraud prevention. You will independently assess efficiency methodologies, replicate best practices across multiple groups, and deliver clear, data-driven presentations to senior leadership. Additional responsibilities include spike and anomaly reporting, evaluating the value of fraud tools, and proactively identifying and prioritizing key issues and opportunities. You will partner with leadership to develop strategies that capitalize on these opportunities while continually scanning the environment for trends, innovations, and technologies that impact the business. As a self-starter and collaborative leader, you will guide cross-functional teams of subject matter experts to design sustainable fraud initiatives aligned with stakeholder priorities. This role demands strategic thinking, technical expertise, and a commitment to safeguarding our customers across First Party, Third Party, Account Takeover, and Account Origination scenarios. Primary Responsibilities * Conduct deep-dive analysis of fraud detection rules, identifying trends, anomalies, and optimization opportunities. * Translate analytical findings into actionable insights through compelling data stories using dashboards, visualizations, and presentations tailored for diverse audiences, including senior leadership, and second line of defense teams. * Apply best practices in storytelling frameworks and design principles to ensure clarity and impact. * Maintain ethical representation of data by avoiding bias, cherry-picking, or misleading visuals, and adhering to U.S. Bank ethics and brand standards. * Incorporate AI-driven analytics and visualization tools to enhance productivity and insight generation. * Collaborate across fraud strategy, risk management, and technology teams to align insights with business objectives and compliance requirements. * Promote data literacy by advocating for data-driven decision-making and coaching team members on storytelling techniques and visualization best practices. Basic Qualifications * Bachelor's degree, or equivalent work experience * Typically more than eight years of applicable experience Preferred Skills/Experience * Strong background in fraud analytics, rule performance measurement, and statistical modeling * Expertise in data visualization tools and storytelling principles * Familiarity with AI applications in fraud detection and reporting * Excellent communication skills-able to simplify complex data for non-technical audiences * Commitment to compliance, ethics, and brand standards * Proven experience using decision trees, advanced strategy development, performance assessments, and treatment analysis * Advanced skills with data analysis tools such as SQL, SAS, and/or Python * Comprehensive knowledge of bank systems, fraud detection systems (Actimize), and financial products including ACH transactions, wires, checks, digital payments, and other electronic transfers * Thorough knowledge of fraud, strategic planning, and banking operations * Strong analytical skills relative to evaluating fraud prevention infrastructure and forecasting fraud loss trends * Strong project management skills * Analytical abilities and financial acumen-systematic application of inductive and deductive reasoning to examine information, interpret results, and arrive at well-founded logical conclusions * Excellent written and verbal communication skills * Demonstrated independence, teamwork, and leadership skills * Ability to prioritize and manage multiple tasks, while establishing responsible deadlines * Proficient computer navigation skills using a variety of software packages including Microsoft Office applications and data analysis software * Master's degree preferred LOCATION EXPECTATIONS: This role requires working from a U.S. Bank Location three (3) or more days per week. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
    $119.8k-140.9k yearly 16d ago
  • Varicent ICM Product Consultant

    U.S. Bank 4.6company rating

    U.S. Bank job in Charlotte, NC

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** The HR Product team is hiring an experienced Varicent ICM Product Consultant. We are looking to expand our team by adding someone that has experience configuring in the cloud-based Varicent application and can help drive towards adoption of Presenter Adaptive reporting. This role will support design, report configuration, and testing of incentive plans in Varicent across various U.S. Bank business lines. **Responsibilities:** + Provide subject matter expertise in Varicent to guide and upskill HR Product team members in the building and expanding of the Varicent application. + Lead efforts to modernize reporting by converting legacy reports to Presenter Adaptive format, ensuring alignment with business needs and usability for end users. + Provide guidance and recommendations on system functionality optimization, design, and enhancements to ensure the product keeps up with Varicent's latest technology capabilities (artificial intelligence, workflows, virtual agents). + Perform testing and analysis to ensure the system meets or exceeds customer requirements. Ensure design solutions are validated/tested to confirm the design is working as planned, downstream impact is considered, and additional problems are not inadvertently resulting from the change. + Log and maintain tickets in Jira, which is our HR Product support application. Take ownership of issue though resolution. Communicate and educate business teams as needed on resolution. + Analyze, understand and share learnings from peer groups, Varicent Community, and professional networks to build strong knowledge of the product. Drive knowledge sharing with team members. **Basic Qualifications** : + Bachelor's degree in Information Technology, Human Resources, Business Administration, Engineering or equivalent work experience + 3-5 years proven configuration experience in Varicent + In-depth understanding of incentive compensation plan rules and formulas **Preferred Skills/Experience:** + Ability to understand and translate business needs into technical requirements + Comprehensive knowledge of HR business processes and the technology platforms used to support, including web and mobile capabilities + Proficient analysis and research skills, i.e., ability to support complex system features, incidents, and future product state with the purpose of maintaining and improving delivery of services + Ability to negotiate priorities and manage difficult conversations in favor of advancement of digital and agile culture. + Experience as an Agile team member, i.e., experience participating in design, sizing, configuration, testing, release, and deploy lifecycle, as well as supporting iterative configuration and engaging stakeholders as needed + Ability to write and analyze reports, review system audit reports and make recommendations on process or technical changes. + Effective verbal, written, and interpersonal communication skills, ability to lead meetings re: technical/functional design, demo, and feedback sessions + Advanced knowledge of technology desktop software and tools (e.g. Microsoft office suite, Windows infrastructure), industry trends and tools and key enterprise software **Location Expectations** This role requires working from a U.S. Bank location three (3) or more days per week. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**
    $105.4k-124k yearly 27d ago
  • Associate Customer Service Representative Everyday Banking

    Wells Fargo 4.6company rating

    Charlotte, NC job

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: * Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment * Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems * Regularly receive direction from supervisor and escalate questions and issues to more senior employees * Interact with team on basic information, plus internal or external customers Required Qualifications: * 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues * Ability to execute in a fast paced, high demand, metric driven call center environment * Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy * Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers * Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information * Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: * Must be able to attend full duration of required training period * This position is not eligible for Visa sponsorship * Ability to work additional hours as needed * Schedule may be eligible for a shift differential under the terms of the shift differential policy * Must work on-site at the location posted Training and Work Schedule: * Training class starts on 2/9 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. * We're open from Sunday - Saturday, 6:00 a.m. - 10:00 pm (EST). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift. Posting Location: * 1525 W W.T Harris Blvd Charlotte, NC 28262 @RWF22 Posting End Date: 23 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $31k-39k yearly est. 20h ago
  • Lead Control Management Officer

    Wells Fargo 4.6company rating

    Charlotte, NC job

    Why Wells Fargo: This is where your true career begins. We ranked #3 on the 2022 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace. We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today. At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at wellsfargojobs.com About this role: Wells Fargo is seeking a Lead Control Management Officer in the Auto Operations Control team. This team supports the Auto Operations group within Consumer Lending Operations. The role will focus on supporting the design and implementation of two key strategic Auto programs being implemented over the next two years and work directly with all teams and support partners within the Auto Line of Business. In this role, you will: * Act as key participant in monitoring, evaluating, and measuring risks and controls relevant business group or functional area * Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies * Develop and implement risk monitoring and risk reporting processes and controls * Leverage Risk and Control Self Assessment (RCSA) output and other risk intelligence/ sources to support programs like ERIA, RMP, Risk Appetite and ensure consistency in implementation across business group * Identify opportunity areas where process can be improve and lead the execution of the initiative * Partner, support and liaise closely with the Business Control Management and Control Program team to implement all key operational risk components/ programs Required Qualifications: * 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Strong knowledge of internal controls and related policies, including Risk and Control Self-Assessment (RCSA) * Direct experience with execution of RCSA activities (e.g., risk identification, risk assessment, control design, etc.) * Strong knowledge of issue management life cycle and policy requirements and experience managing all phases including issue identification, root cause analysis, corrective action planning and remediation * Experience designing and evaluating effective controls, including optimization of processes and aligned controls * Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls * Experience in developing and/or monitoring key risk indicators * Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders * Time management skills and ability to meet deadlines coupled with experience renegotiating times lines when needed * Strong analytical skills with high attention to detail and accuracy * A BS/BA degree or higher preferred Job Expectations: * Position offers a hybrid work schedule in which you are required to work in office 3 days per week at a minimum in one of the locations listed below * Relocation assistance is not available for this position * Visa sponsorship is not available for this position The Control Functions adhere to a location strategy, therefore your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe. Locations: * 141753 Three Wells Fargo Center 401 S Tryon St., Floors 17-18 Charlotte, NC * 102462- Campus2600 S Price Rd B Building, Chandler, AZ * 109022 2200 Concord Pike, 6th floor Philadelphia, PA /Wilmington, DE * 109667 600 S 4th St., 9th floor Minneapolis, MN * 112847-401 Las Colinas Blvd W Bldg. B Irving Campus, Irving, TX Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $100,000.00 - $179,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 14 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $100k-179k yearly 20h ago
  • Manual Ethical Hacker

    Bank of America 4.7company rating

    Charlotte, NC job

    Denver, Colorado;Seattle, Washington; Addison, Texas; Jersey City, New Jersey; Boston, Massachusetts; Charlotte, North Carolina; Washington, District of Columbia; Jacksonville, Florida; Chicago, Illinois **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (****************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Job Description:** Manual Ethical Hacking is part of the Application Development Security Framework Program within Bank of America's Cyber Security Assurance Offensive Security group. The program provides services to assess the vulnerability of the bank's applications to malicious hacking activity. This intermediate technical role is responsible for performing application security assessments of the bank's technologies, applications, and cyber security controls while adapting testing methods to evolving and emerging threats. Key responsibilities include performing research, understanding the bank's security policies, working with the appropriate partners to complete assessments and simulations, identifying misconfigurations and vulnerabilities, and reporting on associated risk. These individuals partner closely with security partners, CIO clients and multiples lines of business. Key Responsibilities in order of importance: + Perform assigned analysis of internal and external threats on information systems and predict future threat behavior + Incorporate threat actors' tactics, techniques, and procedures into offensive security testing + Perform assessments of the security, effectiveness, and practicality of multiple technology systems + Leverage innovative thinking to help solve problems or introduce new ideas to processes or products applicable to offensive security. + Prepare and present detailed technical information for various media including documents, reports, and notifications + Provide clear and practical advice regarding managed risks + Learn and develop advanced technical and leadership skills, Mentor Junior assessors in technical tradecraft and soft skills Required Skills: + Minimum of 4 years of professional pentesting, application security or ethical hacking experience, preferably in a large, complex, enterprise environment + Detailed technical knowledge in at least 3 of the following areas: security engineering; application architecture; authentication and security protocols; application session management; applied cryptography; common communication protocols; mobile frameworks; single sign-on technologies; exploit automation platforms; RESTful web services + SQL injection/XSS attack without the use of tools + Experience performing manual code reviews for security relevant issues + Experience working with SAST tools to identify vulnerabilities + Able to manually identify and reproduce findings, discuss remediation concepts, develop PoCs for vulnerabilities, use scripting/coding techniques, proficiently execute common penetration testing tools, triage, and support incidents, and produce high value findings + Experience performing manual web application assessments i.e., must be able to simulate a + Knowledge of network and Web related protocols/technologies (e.g., UNIX/LINUX, TCP/IP, Cookies) + Experience with vulnerability assessment tools and penetration testing techniques + Solid programming/debugging skills + Experience of using a variety of tools, included, but not limited to, IBM AppScan, Burp and SQL Map + Threat Analysis + Innovative Thinking + Technology Systems Assessment + Technical Documentation + Advisory Desired: + CISSP, CEH, OSCP, OSWE, GPEN, PenTest+ or similar + Strong programming/scripting skills This job will be open and accepting applications for a minimum of seven days from the date it was posted. **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $94k-130k yearly est. 60d+ ago
  • CIB Innovation - Agentic AI Agile Delivery Lead

    Wells Fargo 4.6company rating

    Charlotte, NC job

    About this role: The Corporate & Investment Bank (CIB) delivers a comprehensive suite of banking, capital markets and advisory solutions, including a full complement of sales, trading and research capabilities, to corporate, government and institutional clients. We focus on our clients' overall financial needs, with consideration and respect for their total relationship with Wells Fargo. The CIB Innovation team, aligned within the CIB Chief Operating Office, is seeking an experienced individual to join its AI Solution Delivery team. This role will be responsible for implementing Agentic AI initiatives by managing all activities in a project lifecycle, including initiation, planning, execution, and closing. This role will involve managing cross-functional project teams, integrating AI technologies into Agile processes, and continuously improving project delivery. In this role, you will: * Lead the delivery of Agentic AI projects using Agile methodologies, ensuring alignment with business goals * Establish best practices for AI/ML and oversee the AI lifecycle. * Collaborate with stakeholders to define project scope, objectives, and deliverables * Act as a hands-on subject matter expert, architecting scalable solutions and promoting data excellence. * Make decisions in end-to-end project management, demonstrating ownership of the entire process from beginning to end * Conduct strategic reviews and performance assessments, providing creative solutions to complex challenges. * Collaborate with executive leadership and stakeholders to define project scope, objectives, and deliverables. * Develop and implement program and project-level processes, procedures, and performance metrics * Demonstrate an understanding of policy, methodology, and artifact creation that influence and lead agile delivery to meet deliverables and drive new initiatives * Collaborate and consult with executive leadership, stakeholders, project leads, sponsors, and business partners to clarify and define project requirements Required Qualifications: * 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Industry experience in AI/GenAI and Agentic AI from idea generation to implementation * Experience implementing AI/GenAI and Agentic AI solutions in Corporate Investment Banking, understanding of business use cases and applicable solutions * Knowledge of AI/ML technologies, libraries, and tools including Google Agentspace and Microsoft Copilot * Strong problem solving and decision-making skills with attention to detail and accuracy * Ability to work effectively across large, complex organizational levels, where flexibility, collaboration, and adaptability and partnership building are critical * Excellent verbal, written, and interpersonal communication skills * Demonstrated success in leadership roles, including team building and management. * Ability to define and lead large-scale projects with multiple stakeholders. Posting Locations: Charlotte, NC: 550 South Tryon New York, NY: 150 E 42nd St Job Expectations: * This role is not eligible for VISA sponsorship * Ability to travel as needed * Willingness to work on-site in accordance with current office requirements * Ability to work additional hours as needed * This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents. * Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process. Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $139,000.00 - $260,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 10 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $73k-100k yearly est. 5d ago
  • Discovery Researcher: Consumer Business Line

    U.S. Bank 4.6company rating

    U.S. Bank job in Charlotte, NC

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** Responsible for complex projects that gather and integrate large volumes of data, performs in depth analysis, interprets results and develops actionable insights and recommendations for use across the company for customer and employee populations. Acquires data through in-depth qualitative interviews and from other multiple data sources in order to analyze, synthesize and reporting. Identifies, analyzes and interprets trends or patterns in complex data in order to provide answers to business questions as well as provide recommendations for action. Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions. Collaboration with team members on projects and with clients will be key for success in this role. Measures and monitors results of applied recommendations. Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards. **Basic Qualifications** - Bachelor's degree, or equivalent work experience - Five to seven years of data analysis experience **Preferred Skills/Experience** - Expert in qualitative research methods, including 1:1 in-depth interviews and other methods - Strong analytic skills with the ability to extract, collect, organize, analyze and synthesize results for insights - Ability to data mine, analyze data, and present insights in a meaningful way - Ability to develop and maintain strategic partnership with Senior Business unit management, business partners and project sponsors, as well as communicate effectively with business, and development teams, end users, and product owners - Strong decision-making and problem-solving skills - Strong organization and project management skills - Strong Collaboration behaviors and experience - Strong storytelling skills, able to bring the research and opportunities to life for clients - Some visualization skills preferred - Some experience leading co-creations and Workshops **_The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days_** **.** **_This position is not eligible for visa sponsorship._** If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**
    $105.4k-124k yearly 2d ago
  • 2026 JPMorganChase Fellowship Program- Commercial & Investment Banking- Commercial & Specialized Industries (C&SI) Track

    Jpmorgan Chase & Co 4.8company rating

    Charlotte, NC job

    JobID: 210680006 JobSchedule: Full time JobShift: Base Pay/Salary: Denver,CO $25.00-$25.00; Boston,MA $26.45-$26.45; Los Angeles,CA $26.45-$26.45 JPMorganChase Fellowship Program, offers a five-week paid, full-time summer fellowship held in select JPMorganChase offices. The JPMorganChase Fellowship Program is designed to attract undergraduate sophomores who are interested in early exposure to financial services careers and committed to the advancement of individuals from underrepresented groups in this industry. The JPMorganChase Fellowship Program is seeking sophomore students, including, without limitation, Black, Hispanic and Latino students, who are interested in exploring career opportunities at JPMorganChase. We are looking for dynamic individuals from diverse backgrounds and perspectives to help us grow and position our businesses for the future. All sophomore students who are interested in the Fellowship Program, regardless of background, are welcome to apply. As a Summer Fellow in the Commercial & Investment Banking - Commercial & Specialized Industries (C&SI) Track, you will be provided with an introduction to financial services and the firm. You will be exposed to our senior leaders and gain insight into how your diverse backgrounds and perspectives as financial services professionals might positively impact the future of people's lives, the firm and our industry. This opportunity will expose students to careers in financial services and include hands-on experience and a project-based curriculum, designed to help build a pathway to future employment opportunities. The JPMorganChase Fellowship Program is committed to providing early exposure and professional development opportunities to participants. Upon successful completion of the Fellowship Program, you will be considered for a 2027 Summer Internship offer. Successful completion of the internship is a significant step towards securing full-time employment with the firm. The JPMorganChase Fellowship Program will consist of one-week of training and orientation onsite at one of our firm's locations. During this time, fellows will participate in orientation to our firm, our businesses, and gain the technical and practical knowledge needed to be successful during the program. After the induction, fellows will report to the designated location for their specific line of business track. Job responsibilities * Proactively engage in learning opportunities to gain a comprehensive understanding of the firm's businesses, clients and customers. * Actively pursue opportunities to enhance your professional development skills, including attending training sessions, and engaging with mentors. * Prepare and present a curriculum-based project to an audience of senior stakeholders. Required qualifications, capabilities, and skills * Sophomore standing (expected graduation date of December 2027 through Summer 2028) * Attends college/university in the U.S. (all majors considered) in good standing * Demonstrates a significant commitment to diversity, opportunity and inclusion through, for example, campus activities community service work, and/or related leadership activity * Possess a strong interest in developing professional skills for future opportunities in financial services Preferred qualifications, capabilities, and skills * Preferred minimum cumulative GPA of at least 3.2 on a 4.0 scale To be eligible for this program, you must be authorized to work in the U.S.. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.) Locations fellows may join: Charlotte, NC Dallas, TX Boston, MA Los Angeles, CA Denver, CO Indianapolis, IN Fellows will have an opportunity to select up to three location preferences in their application. Potential placement could include any of our offices within the city's metropolitan area. About Our Track Line of Business: Commercial & Investment Bank (CIB) Track: Commercial & Specialized Industries (C&SI) In the Commercial & Specialized Industries track, you will spend a portion of the Program learning how we provide credit, cash management, capital markets, and corporate finance advisory solutions to mid-sized corporations, municipalities, and nonprofits. The Commercial & Specialized Industries group supports clients in various industries ranging from $20MM to $2B in revenue, as well as municipalities, and not-for-profit entities. Read more about Commercial Banking here. Recommended Coursework: * Financial Accounting or other course providing foundational knowledge of financial statements, accounting principles, and how businesses track and report financial performance. * Cover topics such as capital budgeting, financial analysis, risk management, and funding strategies, all essential for understanding business lending and credit in a Corporate Finance course. * Statistics or Data Analysis equips students with quantitative skills to analyze financial data, assess credit risk, and make informed decisions based on numerical information. What's next? Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are way for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible. After you confirm your application, we will review it to determine whether you meet required qualifications. If you are advanced to the next step of the process, you will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled. Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled. JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
    $50k-80k yearly est. Auto-Apply 28d ago
  • Part Time (30 Hour) Associate Banker-ME - (New Build) Farmington Ridge Pkwy - Cabarrus, NC

    Jpmorganchase 4.8company rating

    Charlotte, NC job

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience.
    $22k-50k yearly est. Auto-Apply 22d ago
  • Cyber Incident Response & Management Co-Lead

    Bank of America Corporation 4.7company rating

    Charlotte, NC job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: We are seeking a senior-level manager who will serve as the Cyber Incident Response & Management Co-Lead. This role is responsible for overseeing the global Cyber Incident Response & Management program, ensuring rapid and effective response to security threats, events and incidents, and vulnerabilities across the enterprise to reduce the impact to Legal, Financial, Reputational, Operational and Regulatory risks. This includes ensuring long-term wellbeing of the team, drive training requirements, global team strategy, and working with incident response vendors and the GIS Workforce Strategy team to arrange and maintain additional surge capacity. You will lead a team of skilled professionals, collaborate with cross-functional stakeholders, and drive continuous improvement in detection, response, and recovery capabilities. This individual will be accountable for Cyber Incident Response documentation, metrics and ensuring events and incidents progress through the Cyber Incident Response Lifecyle. The role requires regular engagement with risk partners, across compliance, Audit and Regulatory engagement teams. The associate is required to closely monitor and track active events and incidents, partner with stakeholders across the enterprise, and provide written and verbal updates to executives across the Bank. The Senior Cyber Incident Response Manager will also often interface with executives from other companies. The role involves direct management of senior incident managers; and matrix management of the global Cyber Incident Response and Management team, providing guidance and a point of escalation for response activities. Key Responsibilities * Co-Lead the global incident response function, including strategy, operations, and team development. * Develop and maintain incident response plans, playbooks, and escalation protocols. * Oversee the detection, triage, investigation, containment, and remediation of security incidents. * Coordinate with legal, compliance, communications, and executive leadership during major incidents. * Establish metrics and reporting to measure incident response effectiveness and maturity. * Partner with internal teams to drive post-incident reviews and root cause analysis to inform future prevention and response. * Collaborate with threat intelligence, response teams, and vulnerability management teams to enhance readiness. * Ensure compliance with global regulatory requirements and industry standards. * Represent the organization in external forums and with partners during incident-related engagements. Required Qualifications * 10+ years of experience in cybersecurity, with at least 3 years in information security operation leadership. * Proven experience managing global security incidents and crisis communications. * Deep understanding of threat landscapes, attack vectors, and mitigation strategies. * Strong knowledge of NIST Cybersecurity Framework * Experience with SIEM, SOAR, EDR, and forensic tools. * Exceptional leadership, communication, and stakeholder management skills. * Relevant certifications (e.g., CISSP, CISM, GCIH) preferred. * Must be located in the Charlotte area. Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. * Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. * Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. * Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. * Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. * People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. * Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. * Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. * Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. Shift: 1st shift (United States of America) Hours Per Week: 40
    $73k-102k yearly est. 24d ago
  • Senior Coordinator - Change Implementation, Activation IC

    Wells Fargo 4.6company rating

    Charlotte, NC job

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo's Global Payments & Liquidity (GPL) team is an integrated, forward-looking product organization with end-to-end payments, data, liquidity and associated lending solutions that enable our clients to achieve their business objectives in an evolving digital world. **About this role:** Wells Fargo is seeking a Change Implementation Coordinator - Activation IC to join the Global Payments & Liquidity (GPL) line of business. **In this role, you will:** + Support change implementation by identifying ways to improve workflow and offer recommendations and support for the team + Ensure customer implementation data is accurately captured and recorded, and systems are correctly installed + Perform complex administrative, and operational support tasks + Provide maintenance support for project teams and assist in determining implementation strategy + Receive direction from manager and escalate non-routine questions + Interact with peers, management, and technology on implementation of strategy, methods, and plans for initiatives that impact workflow **Required Qualifications:** + 4+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + 1+ years of Treasury Management experience in Service and/or Implementation + Ability to handle a fast-paced, ever-changing environment + Strong verbal and written communication skills + Excellent attention to detail + Demonstrate effective time management and organizational skills + Effectively support heavy workloads **Job Expectations:** + This position is not eligible for Visa sponsorship + This position is a hybrid work model. Must be willing to work out of the Chandler, AZ, Salt Lake City, UT, Minneapolis, MN, Irving, TX, Charlotte, NC, or El Monte, CA office approximately 3 days a week + Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process **Hourly Pay Range:** + Chandler, AZ: $25.48 - $37.98 + Salt Lake City, UT: $25.48 - $37.98 + Irving, TX: $25.48 - $37.98 + Charlotte, NC: $25.48 - $37.98 + Minneapolis, MN: $27.88 - $41.83 + El Monte, CA: $30.77 - $45.67 + This position is not eligible for Visa sponsorship + This position is a hybrid work model. Must be willing to work out of Strategic Sites + Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $25.48 - $45.67 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 11 Dec 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-507624
    $55k-86k yearly est. 8d ago
  • Lead Loan Servicing Representative

    Wells Fargo 4.6company rating

    Charlotte, NC job

    About this role: Wells Fargo is seeking a Lead Loan Servicing Representative within the Cards, Merchant Services, and Personal Loans (CMSPL) group, part of our Consumer Lending. In this role, you will: * Provide application support, documentation, and service to assist with the origination of a high credit limit card products in CMSPL. * Provide responsive and empathetic support to high value customers/affluent customers, ensuring a positive experience throughout the application process. * Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area. * Perform complex loan origination related servicing activities that require planning, evaluation, and interpretation. * Provide subject matter expertise to functional area on wide range of loan servicing activities * Interact and communicate with internal partners (ie WIM, product, branch network, etc), and all levels of management, staff, and cross-business units. * Provide training to less experienced individuals as team expands. Required Qualifications: * 6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Experience working with High Value customers and core understanding of relationship management * Proven results of best-in-class customer experience * Extensive knowledge and experience with Credit Card products * Excellent communication and interpersonal skills * Experience handling complex or time sensitive inquiries, resolving issues, and processing requests related to loan servicing with accuracy and professionalism. * Proven ability to communicate clearly with clients, internal teams, and third-party vendors to ensure transparency and resolution. * Ability to partner and collaborate with underwriting, compliance, and risk teams to ensure seamless servicing and issue escalation. * Adhere to internal policies and external regulations, identifying and reporting potential risks. * Working knowledge of loan products, terms, and servicing systems to support client needs. * Ability to adjust to changing priorities, regulatory updates, and client needs with flexibility and resilience. Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $25.48 - $41.83 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 10 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $65k-114k yearly est. 6d ago
  • Audit Project Manager - Payment Services

    U.S. Bank 4.6company rating

    U.S. Bank job in Charlotte, NC

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** The Corporate Audit Services (CAS) Audit Project Manager (APM) is primarily responsible for planning and conducting audit engagements, individually or as part of a team. As the lead auditor, the APM helps influence engagement scope with support from primary audit manager, performs internal audit procedures, and prepares audit reports. This individual may also be involved in other side projects, department initiatives, and other administrative audit activities. **Duties** + Supervising audit staff in the completion of audit engagements, ensuring the highest quality work delivered timely. Supervision includes: + Assessing work performed by staff by providing coaching notes that are relevant to the scope, accuracy, and completeness of work performed. + Performing sufficient reviews to ensure work contains relevant facts to support audit scope and conclusions adhere to internal audit policies and procedures. + Reviewing issues to ensure potential exposures and significance are included, root causes are identified, and operationally effective and cost-effective actions to address those causes are developed into appropriate recommendations. + Completing or assisting managers in planning audit engagements. Includes identifying and analyzing business processes, key risks and critical controls; interviewing auditees; determining audit scope; evaluating control design adequacy; and developing audit programs which provide sufficient guidance for testing control performance effectiveness and making evaluations which effectively achieve audit objectives. + Assisting the managers in reporting and wrap-up phases of audits. Includes appropriate disposition of issues and drafting audit reports which include issues. + Monitoring progress of audit engagements against plan and schedule. Includes making necessary adjustments and promptly completing work pepare reviews on a timely basis to ensure all issues are identified and dispositioned prior to report draft issuance. + Providing on-the-job training for staff. Includes business knowledge of products, services, and delivery systems; company policies and procedures; applicable laws and regulations; and formal/informal control frameworks. + Collaborating across the three lines of defense regarding business processes, risks, and controls. Coordinating audit activities by integrating other internal audit subject matter teams (Information Technology, Anti-Money Laundering, Compliance, Risk Management, Treasury, etc.) to ensure appropriate and efficient coverage of the business products, services and processes. Managing the team's workload to assist aoother audit teams when resources are needed for areas of higher risk. + Performing other duties as requested by management. **Basic Qualifications** - Bachelor's degree, or equivalent work experience - Typically, more than six years of applicable experience **Preferred Skills/Experience** + Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business + Considerable understanding of the business line's operations, products/services, systems, and associated risks/controls + Considerable knowledge of Risk/Compliance/Audit competencies and ability to hold others accountable on individual projects + Advanced process facilitation, project management, and analytical skills for complex processes + Thorough understanding of Institute of Internal Auditors (IIA) Standards and the common definition of internal controls + Advanced Financial Service Industry knowledge (e.g., Credit, Models, Regulatory Compliance, Lending, Operations, Trust, Treasury, Merchant Acquiring, Credit Cards [consumer and corporate], etc.) + Business acumen and credibility to help business line(s) proactively identify and address changing workforce needs + Excellent presentation, interpersonal, written and verbal communication skills + Applicable professional certifications **Location expectations** This role requires working from a U.S. Bank location three (3) or more days per week. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**
    $98.2k-115.5k yearly 60d+ ago
  • Merchant Services Business Development

    Jpmorgan Chase & Co 4.8company rating

    Charlotte, NC job

    JobID: 210648717 JobSchedule: Full time JobShift: : Join our team and play a key role in expanding our merchant services business at JP Morgan. If you are passionate about helping entities succeed and thrive in a fast-paced environment, we would love to hear from you. As a Business Development Manager in Merchant Services, you will be responsible for driving growth and expansion of our merchant services offerings by identifying new business opportunities, building strong relationships, and delivering tailored solutions that meet their unique merchant service needs. Key Responsibilities: * Identify and Develop Opportunities * Working closely with the Commercial Banking coverage team, you will proactively identify and pursue new business opportunities within a defined territory * Develop and maintain a robust pipeline of prospective clients * Develop and implement effective sales strategies tailored to each sector to achieve assigned revenue targets. Collaborate with cross-functional teams to ensure seamless delivery of services and solutions. * Develop and maintain strong collaborative relationships with Treasury Services (TS) and banking partners to enhance the delivery of comprehensive merchant services solutions; leverage these partnerships to identify joint business opportunities, streamline service offerings, and ensure a cohesive approach to meeting client needs * Stay informed about industry trends, regulatory changes, and emerging technologies in payment processing for the government sector; use this knowledge to build business development strategies and identify areas for growth * Prepare and present compelling proposals, RFP's and presentations to clients. * Clearly articulate the value proposition of our merchant services solutions * Work closely with internal teams, including product development, marketing, and customer support, to ensure client satisfaction and successful implementation of services * Track and report on key performance indicators (KPIs) related to business development activities in the government sector * Use data-driven insights to refine strategies and improve outcomes Required Qualifications and Skills: * Bachelor's degree in Business, Finance, Public Administration, or equivalent work-related experience * Proven track record of success in business development and exceeding sales goals * Strong understanding of payment processing solutions and merchant services products * Excellent communication, negotiation, and presentation skills * Ability to build and maintain strong relationships and partnerships with internal and external partners * Strategic thinker with the ability to identify and capitalize on market opportunities * Self-motivated and results-oriented, with a strong drive to achieve and exceed assigned revenue targets
    $63k-87k yearly est. Auto-Apply 60d+ ago
  • Independent Testing Director

    Wells Fargo Bank 4.6company rating

    Charlotte, NC job

    About this role: Wells Fargo is seeking an Independent Testing Director... In this role, you will: Manage a team from cross-functional managers in accomplishing group strategic priorities Develop and design methodologies and standards for review activities across the Enterprise in alignment with the Risk Management Framework Ensure effective and appropriate testing, validation, and documentation of review activities for risk programs, risks, and controls according to standards and other applicable policies Oversee development and design of methodologies and standards for companywide testing Ensure effective and appropriate staffing levels and testing inventory for risk programs, risks, and controls Lead Independent Testing team to evaluate effectiveness of controls and business processes to manage and mitigate risk and assess effectiveness of completed corrective actions Oversee programs or initiatives related to a line of business or an Enterprise strategy with considerable impact across the Enterprise and externally Take ownership of line of business or regional programs to ensure effective, efficient and accurate testing and validation Serve as primary interface and represent with corporate, business heads, Legal, Audit, regulators, industry partners, stakeholders, elected officials and trade groups on risk related topics Manage allocation of people and financial resources for Independent Testing Develop and guide a culture of talent development to meet business objectives and strategy Required Qualifications, US: 8+ years of experience in Independent Testing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 4+ years of Management experience Desired Qualifications: Extensive experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, business process management) including expert level in financial services industry experience, of which must include direct experience in risk management. Extensive knowledge on Financial Crimes areas including anti-money laundering (AML), Know Your Customer (KYC), Sanctions/Office of Foreign Asset Control (OFAC) and Foreign Corrupt Practices Act (FCPA). Extensive experience designing and executing enterprise testing and validation programs, including the development of consistent standards and testing methodologies for compliance and operational risk testing, including RCSA. Experience supporting large complex business processes and initiatives across diverse lines of business within a bank or financial institution, products and services. Understanding of law, rules and regulations regarding Financial Crimes that are integral and impacting the lines of business and products and services in scope. Expert-level knowledge of industry standards and best practices around monitoring, testing, assurance, and risk management processes, especially Financial Crimes related processes. Mature understanding of the ever-evolving governance and regulatory environments. Organizational courage and willingness to make tough, informed decisions and thoughtfully share independent perspectives and experiences. Strong analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results. Effective communicator, both orally and in writing, able to ask well-crafted questions and present ideas in a clear and compelling manner, good listener who engenders creative thinking and teamwork. Ability to develop and articulate sound proposals to key stakeholders, and an ability to influence and drive timely decision making. Proven ability to cultivate relationships and collaborate with multiple stakeholders and constituencies, including business leaders, legal, audit and multiple U.S. and non-U.S. regulators. Proven ability to build and lead high-performing teams, ensuring proper staffing and expertise, and manage the establishment of major policies and relevant compliance programs across major business divisions within a large and complex organization. Skilled in anticipating change, adjusting behavior to effectively handle rapid change, and the ability to adjust behavior to remain resilient through ambiguity or setbacks. Experience in leading others through change in order to proactively adapt. Adaptable to new methods, tools, and technology Ethical integrity and proven ability to serve as a role model by reinforcing and demonstrating to your employees the core values and behavioral expectations contained in Wells Fargo's Vision, Values & Goals. Certified Anti-Money Laundering Specialist (CAMS) Certified Financial Crimes Specialist (CFCS) Certified Information Systems Auditor (CISA) Certified Internal Auditor (CIA) Certified Public Accountant (CPA) Certified Regulatory Compliance Manager (CRCM) Certified Risk and Compliance Management Professional (CRCMP) Certified Risk Professional Program (CRP) For Testing and Validation Positions Only Job Expectations: Duties will include but are not limited to: Lead a high-performing team of testing and validation professionals with subject matter expertise in varying functions performed throughout the LOBs. Support development and maintenance of the Annual Test Plan, and escalate any delays, at-risk or past due reviews with engagement leadership. Provide governance and oversight for engagement planning, execution and reporting, and own stakeholder communications. Oversee consultations with key front line and second line stakeholders to understand business/control environment, emerging risks, and issue trends. Ensure teams execute testing and validation in an effective manner with high Manage allocation of people to ensure adherence to role utilization targets Oversee engagement execution, issues disposition, and action plan challenge activities providing support and guidance to the engagement team. Provide thoughtful credible challenge internally and to lines of business, cross-enterprise and across other corporate risk programs. Conduct detailed work-paper documentation reviews to ensure that quality standards are met and provide for an effective audit trail. Instill and maintain focus on execution quality producing deliverables within minimal rework and ownership and pride of work product output. Deliver ongoing updates to key business stakeholders on the status of the program and on specific reviews. Review and approve engagement-level reporting, communications, and oversee appropriate distribution, retention, and archival in accordance with IT&V Standards and Procedures. As an Employee Manager, you are expected to achieve success by leading yourself and your team. Specifically, you will: Lead your team with integrity and create an environment where your employees feel included, valued, and supported. Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing, and developing employees, identifying, and managing risks, and completing daily management tasks. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
    $81k-96k yearly est. 60d+ ago
  • Senior Retail Investment Research Analyst

    Wells Fargo 4.6company rating

    Charlotte, NC job

    **About this role:** Wells Fargo is seeking a Senior Retail Investment Research Analyst to join Global Manager Research (GMR) team within Wealth & Investment Management. Learn more about the career areas and lines of business at wellsfargojobs.com (********************************************* . **In this role, you will:** + Conduct equity manager research + Manage a category of mutual funds or client accounts + Make buy, sell, and hold recommendations + Performing initial and ongoing due diligence on third-party investment products (mutual funds, SMAs, exchange traded funds, etc.) + Asset class research coverage (equities), which includes maintaining a high-conviction list of products + Supporting field investment professionals by responding to their inquiries about the recommendations and/or selection methodology used on products under coverage + Drafting communications to the field. Examples of communications include changes in money manager ratings, manager updates and topical white papers. + Conducting onsite due diligence pursuant to GMR's evaluation criteria + Work under direction of experienced analysts **Required Qualifications:** + 4+ years of Retail Investment Research experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + Experience with mutual funds, separately managed accounts and exchange traded products + 4+ years of advanced financial analytical experience with high attention to detail and accuracy + 4+ years of overall investment experience + Experience performing qualitative and quantitative analysis, including statistical and performance analytics on investments + Experience in money manager research including writing investment research reports or commentary + Experience with Morningstar Direct, FactSet and Microsoft Office suite including PowerPoint + Excellent verbal, written, and interpersonal communication skills + Chartered Financial Analyst (CFA) designation + A BS/BA degree or higher in business, finance, economics, accounting or engineering **Job Expectations:** + Ability to travel up to 10% of the time + This position is not eligible for Visa sponsorship + Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process. **Posting Locations:** + 2801 Market Street - Saint Louis, MO 63103 + 550 S. Tryon Street - Charlotte, NC 28202 + Required location listed above. Relocation assistance is not available for this position. **Posting End Date:** 31 Dec 2025 **_*Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-506945
    $64k-89k yearly est. 14d ago
  • Technology Business Services Consultant - Migration Lead

    Wells Fargo 4.6company rating

    Charlotte, NC job

    Title: Technology Business Services Consultant - Migration Lead Charlotte, NC West Des Moines, IA Duration: 6 months Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Technology Business Services Consulting. Review and analyze complex multi-faceted, larger scale or longer-term Technology Business Services Consulting challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Lead Technology Business Services Consultant to assist with divestiture-related migration activities. This position is responsible for tracking, managing, and the transfer of technology assets to the buyer in support of divestiture activity at the bank. The position will also track and manage project plans, requests for information, variance requests, issues, and risks. The position will partner the technology teams, Cybersecurity, enterprise partners, and subject matter experts to ensure data is appropriately identified, cleansed, and managed throughout the data transfer process. This position will ensure all TMAD, technology, Cybersecurity, and corporate strategies and policies are adhered to. Responsibilities: * Lead and coordinate all aspects of data transfer requests. This includes coordinating receipt of data, cleansing/scanning of data, movement of data to transmission platform, transfer of data to the buyer and confirmation of receipt. * Follow all TMAD and Technology processes, procedures, and Controls. Update tracking tools throughout the data transfer process. * Perform any other assigned activities in support of transactions (e.g. - requests for information, variance requests, status reporting, etc.) * Provide status of requests and other assigned activities. * Develop and manage project plans and associated activities. * Track and manage risks and issues associated with assigned activities. * Ensure all efforts are in alignment with Technology standards and policies. * Meet all deliverables within deadlines set by delivery plans or TMAD leadership. Expectations: * Timeliness: Complete assigned activities/data transfers within established timelines. * Accuracy: Ensure data is appropriately identified, tracked and managed using defined toolsets * Stakeholder Satisfaction: Achieve positive feedback on deliverables' clarity and value. * Collaboration: Facilitate effective communications across internal and external teams; provide prompt, thorough follow-up. * Project Management: Develop actionable project plans with milestones, risks, and resource requirements. Required Qualifications: * Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship. * 5+ years in Information Technology. * 5+ years' experience in roles that support transaction work either in house M&A / Divestitures or consulting experience. * Experience in the financial services industry * Project management qualifications Preferred: * Experience leading M&A/divestiture projects. * Experience managing large-scale technology initiatives in a major line of business. * Proficiency with all Microsoft products. * Process engineering, continuous improvement experience (Six Sigma preferred). * Advanced degree in Technology, Cybersecurity, or related field. * Strong analytical, reporting, and stakeholder management skills.
    $78k-97k yearly est. 60d+ ago
  • Head of Retail & Services - Central/East Merchant Sales, ICG

    U.S. Bank 4.6company rating

    U.S. Bank job in Charlotte, NC

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. **Job Description** Are you ready to bring a strategic vision that inspires and leads a high-performing sales team? Do you thrive on setting ambitious goals and motivating others to achieve them? Drive growth and lead a high-performing sales team in a fast-paced banking environment as **Head of Retail & Services -** **Central/East Merchant Sales, ICG** **.** This role focuses on setting bold goals, crafting innovative strategies, and building strong customer and industry relationships. If you're ready to shape market success and make a measurable impact, this is your opportunity. Lead and inspire a high-achieving sales team focused on delivering banking products and services within a defined region or industry segment. This role combines strategic leadership with hands-on execution to drive growth and strengthen customer relationships. **Key Responsibilities** + Oversee and guide a team of sales professionals, ensuring alignment with revenue, volume, and market share objectives. + Directly manage key client relationships and support your team in closing opportunities with customers and prospects. + Set and achieve ambitious sales goals, budgets, and marketing strategies for assigned products and services. + Build and maintain profitable customer relationships while identifying market trends and competitor actions to stay ahead. + Develop and manage the annual budget for your area, ensuring financial targets are met. + Foster partnerships with industry associations to expand influence and market presence. + Train, motivate, and provide daily leadership to your team, creating an environment of growth and success. **Basic Qualifications** + Bachelor's degree, or equivalent work experience + Typically eight to 10 years of relevant experience **Preferred Skills/Experience** + Advanced knowledge of sales and sales strategies + Effective verbal and written communication skills + Strong management and leadership skills + Demonstrated new business development and relationship management skills + Effective customer service/relations skills + Thorough knowledge of banking products/services, banking operations, and current market trends + Ability to make important decisions independently If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,605.00 - $131,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**
    $111.6k-131.3k yearly 15d ago
  • Payments Solutions Engineer - Embedded Sales

    U.S. Bank 4.6company rating

    U.S. Bank job in Charlotte, NC

    Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** U.S. Bank is currently seeking Embedded Payment Consultants to join the Embedded Team. This is a customer facing sales/relationship role that leverages all works with existing channels within USBank to achieve sales and revenue goals. By leveraging sales teams and account representatives, the ideal candidate will work with and _through_ these channels to sell the represented products and services. The position is expected to meet directly with internal teams as well as have direct customer facing responsibilities. He/she will be responsible for displaying a comprehensive understanding of the technical aspects of our company's products and services and how they integrate into the customer's operations, consistent with a bundled or solution-oriented approach to obtaining new business. Additional responsibilities include: + Comfortable working through preestablished sales channels to bring and sell solutions to end customers. + Demonstrated ability to build customer confidence in the Banks technical solutions, addressing technical objections/concerns from the customers perspective throughout the sales cycle. + Conducts pre-proposal discussions with potential customers either in person or via video conference call. + Develops and delivers customized client proposals, demonstrations, and presentations. + Consults in technical sales strategy for customers. + Consults to internal Bank channels to help identify and uncover opportunities. + Willing to and enjoying selling as part of a team. + Assists in proposal preparation, pricing recommendations, and implementation support; and Trains sales team(s) with product technical details. Basic Qualifications - Bachelor's degree, or equivalent work experience - Ten or more years of related experience, preferably in selling multiple, complex integrated solutions to a variety of customers - Ability to think outside the box - He/she must be comfortable being an integral part of a high performing team and working in a high growth environment Preferred Skills/Experience + Demonstrated consultative, solutions-based selling background and experience + Proficient technical and analytical acumen + Specialized knowledge of products and solutions in primary area of responsibility, as well as related products and solutions offered by other Bank lines of business. + Expert proficiency demonstrating complex/software-based solutions + Proficient in working effectively with a variety of function groups to assemble customer solutions + Excellent presentation, training, and verbal and written communication skills + Ability to travel up to 25% If you enjoy working autonomously while being part of a team, is customer focused and enjoy working in a dynamic fast-paced environment; want a role where you can _really make an impact_ - please apply. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**
    $133.4k-156.9k yearly 60d+ ago
  • Anti Money Laundering (AML) Refresh - Operations Professional Markets Subject Matter Expert

    Bank of America 4.7company rating

    Charlotte, NC job

    Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************************************************************************************* **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Job Description:** Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. This job is responsible for analyzing and resolving complex operational problems, providing technical support to the team, and consulting on a variety of topics across functional and business support lines. Key responsibilities include applying product and market knowledge to manage daily refresh activities to ensure adherence to deadlines, quality standards, policies, procedures, and regulatory requirements and conducting continuous performance management conversations, developing talent, and assisting employees with career goals In addition this job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products. **Responsibilities:** + Participates in a Specialized AML Refresh team, ensuring timely and accurate completion of activities on complex jurisdictions and regulatory requirements under compressed SLAs. + Performs routine management support activities including employee development across operational functions and works with external clients, business partners, and their support groups including Compliance, Audit, and Finance + Leads a team and supports the execution of day-to-day refresh activities while adhering to timelines and requirements + Partners with sales and client outreach teams to remove impediments and roadblocks within processes while obtaining necessary documents requirements to satisfy refresh activities + Assists in efforts to identify and escalate issues and concerns within processes to ensure timely mitigation of risks + Supports the implementation of new processes to improve the overall operating model + Analyzes and resolves highly complex operational problems + Supports ad-hoc projects for new processes or industry initiatives **Requirements:** + Ability to complete rapidly-evolving complex inventories, oversee multiple priorities and pivot quickly + 3+ years financial services experience + 2+ years of AML and/or KYC experience **Skills:** + Attention to Detail + Critical Thinking + Data Collection and Entry + Recording/Organizing Information + Research + Fraud Management + Close adherence to applicable Policies, Procedures, Law, Rule, Regulations + Problem Solving + Quality Assurance + Risk Management + Adaptability + Customer and Client Focus + Prioritization + Result Orientation + Written Communications **Schedule :** + Monday - Friday ( Onsite ) **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $84k-108k yearly est. 60d+ ago

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