Sales Support Analyst jobs at U.S. Bank - 23 jobs

JobID: 210680171 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $71,250.00-$115,000.00 J.P. Morgan Private Client is a line of business within Consumer & Community Banking, dedicated to helping affluent clients achieve their banking, lending, and investment goals. Operating in a highly dynamic environment shaped by evolving client behaviors, regulatory changes, and close partnerships with other Consumer & Community Banking businesses, our team is at the forefront of redefining service standards. As a Sales Strategy Support Analyst of this collaborative, action-oriented team, you will work alongside sales & service professionals to provide actionable insights, lead projects to solve problems, drive results, and communicate with multiple senior leaders. The team leads large initiatives that optimize end-to-end processes, small initiatives to deliver quick value to elevate the customer experience and foster a culture of continuous improvement. You will map, simplify, and document processes to reduce manual touch points and enhance operational efficiency, analyze data, and communicate complex ideas through compelling narratives. This dynamic role requires initiative, judgment, flexibility, and a collaborative approach, offering the opportunity to work with colleagues from across the business and make a significant impact on our client experience journey with an operational excellence foundation. Job Responsibilities * Build and maintain partnerships across the firm to drive consistency in business processes, improvements, and escalations. * Identify, document, and analyze areas for process improvement, gaps, or outages. * Map and analyze key business processes using data analytics to uncover inefficiencies and recommend solutions. * Synthesize large data sets and apply analytical tools to support strategic decision-making. * Organize and present information effectively, demonstrating expertise in Excel, PowerPoint, and storytelling techniques. * Lead and manage key projects and multiple work streams, fostering a collaborative and high-performing team culture. * Communicate with business partners and senior leaders to understand project needs and drive next steps. * Present actionable insights to executives and stakeholders, building trusted advisor relationships. * Collaborate with Lines of Business and IT to evaluate and optimize technology platforms for digital transformation. * Leverage AI and advanced analytics to deliver innovative solutions to complex business challenges. * Mentor team members and promote a culture of continuous learning and improvement. Required Qualifications, Capabilities and Skills * Bachelor's degree in Business, Finance, Engineering, or related field. * Minimum 3 years of relevant experience in a service, analytical, or business management role. * Proven ability to lead, influence positive change, and exercise sound judgment in challenging environments. * Strong collaboration skills and adaptability to change. * Exceptional written and oral communication skills for technical and non-technical audiences; comfortable presenting to senior leaders. * Demonstrated ability to multi-task and manage executive communications. * Experience delivering high-quality presentations and reports for diverse stakeholders. * Skilled in time management, prioritization, and working with different stakeholder groups. * Self-motivated, independent, and able to execute deliverables with speed and precision. * Dedicated learner with a commitment to skill development and continuous improvement. * Ability to travel up to 25%. Preferred Qualifications, Capabilities and Skills * Knowledge of banking, lending, and wealth products is desired. * Proven expertise or certification in Management Consulting, Lean Six Sigma, Agile methodologies, Change Management, or Organizational Design. * Experience implementing automation to streamline workflows and reduce manual effort, increasing overall productivity. * Use of agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change. * Outstanding customer service skills. * Flexibility to work or attend meetings outside of normal hours.

J.P. Morgan Private Client is a line of business within Consumer & Community Banking, dedicated to helping affluent clients achieve their banking, lending, and investment goals. Operating in a highly dynamic environment shaped by evolving client behaviors, regulatory changes, and close partnerships with other Consumer & Community Banking businesses, our team is at the forefront of redefining service standards. As a Sales Strategy Support Analyst of this collaborative, action-oriented team, you will work alongside sales & service professionals to provide actionable insights, lead projects to solve problems, drive results, and communicate with multiple senior leaders. The team leads large initiatives that optimize end-to-end processes, small initiatives to deliver quick value to elevate the customer experience and foster a culture of continuous improvement. You will map, simplify, and document processes to reduce manual touch points and enhance operational efficiency, analyze data, and communicate complex ideas through compelling narratives. This dynamic role requires initiative, judgment, flexibility, and a collaborative approach, offering the opportunity to work with colleagues from across the business and make a significant impact on our client experience journey with an operational excellence foundation. Job Responsibilities + Build and maintain partnerships across the firm to drive consistency in business processes, improvements, and escalations. + Identify, document, and analyze areas for process improvement, gaps, or outages. + Map and analyze key business processes using data analytics to uncover inefficiencies and recommend solutions. + Synthesize large data sets and apply analytical tools to support strategic decision-making. + Organize and present information effectively, demonstrating expertise in Excel, PowerPoint, and storytelling techniques. + Lead and manage key projects and multiple work streams, fostering a collaborative and high-performing team culture. + Communicate with business partners and senior leaders to understand project needs and drive next steps. + Present actionable insights to executives and stakeholders, building trusted advisor relationships. + Collaborate with Lines of Business and IT to evaluate and optimize technology platforms for digital transformation. + Leverage AI and advanced analytics to deliver innovative solutions to complex business challenges. + Mentor team members and promote a culture of continuous learning and improvement. Required Qualifications, Capabilities and Skills + Bachelor's degree in Business, Finance, Engineering, or related field. + Minimum 3 years of relevant experience in a service, analytical, or business management role. + Proven ability to lead, influence positive change, and exercise sound judgment in challenging environments. + Strong collaboration skills and adaptability to change. + Exceptional written and oral communication skills for technical and non-technical audiences; comfortable presenting to senior leaders. + Demonstrated ability to multi-task and manage executive communications. + Experience delivering high-quality presentations and reports for diverse stakeholders. + Skilled in time management, prioritization, and working with different stakeholder groups. + Self-motivated, independent, and able to execute deliverables with speed and precision. + Dedicated learner with a commitment to skill development and continuous improvement. + Ability to travel up to 25%. Preferred Qualifications, Capabilities and Skills + Knowledge of banking, lending, and wealth products is desired. + Proven expertise or certification in Management Consulting, Lean Six Sigma, Agile methodologies, Change Management, or Organizational Design. + Experience implementing automation to streamline workflows and reduce manual effort, increasing overall productivity. + Use of agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change. + Outstanding customer service skills. + Flexibility to work or attend meetings outside of normal hours. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $71,250.00 - $115,000.00 / year

JobID: 210663299 JobSchedule: Full time JobShift: : Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank. Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the combined Commercial and Investment Bank Loan Portfolio. As a Credit Monitoring Analyst, you will be responsible for assessing compliance with credit agreement terms. In this role, you will interpret financial and other covenants included in credit agreements to determine whether borrowers are meeting the terms of the credit agreements or are in default. The credit agreements cover syndicated loans and bilateral agreements. Job Responsibilities * Complete set up of reporting requirements and financial covenants in a wide variety of new credit agreements and other executed documents in the bank system, including Syndicated Credit Agreements and other externally prepared agreements * Translate legal and structural terms into operational and monitoring requirements for ongoing compliance * Conduct periodic reviews and continuous monitoring of the borrower's financial covenants and collateral based on the credit agreement requirements * Interpret complex attorney/externally prepared credit agreements and other legal documents to determine which co-borrowers, guarantors, and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation * Review documentation and monitor ongoing compliance with financial covenants with bilateral agreements and syndicated loans from different lending institutions * Independently calculate cash flow, leverage ratios, and required covenant values in accordance with specific terms laid out in credit agreements * Perform detailed Borrowing Base calculations and reconciliations for Secured Lending cases * Validate collateral documentation such as AR aging, inventory listings, and ineligible summaries * Compare executed Credit Agreements to the corresponding Credit Approval and term sheets to verify alignment and report discrepancies * Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners * Partner with Risk, Credit, and Operations teams to resolve discrepancies or clarifications within loan documentation and operation Required Qualifications, Capabilities, and Skills * Bachelor's degree in business/accounting preferred * Three or more years of experience in Credit Monitoring, Credit Administration, Credit Review, or Loan Operations in Commercial, Business, or Investment Banking * Proven experience reviewing and interpreting Credit Agreements and Syndicated Loan Structures * Maintain strong knowledge of various facility types, including Revolvers, Term Loans, LCs, Bridge Loans, and Asset-Based structures * Working knowledge of various facilities structures including Asset Based Lending, Real Estate Banking and Security Valuation * Understanding of loan products, including documentation, for revolving lines of credit, term loans, borrowing bases, etc. * Strong understanding of facility structures and their downstream operational effects. * Excellent attention to detail, accuracy, and risk discipline * Strong verbal and written communication to effectively communicate with various stakeholders and across levels * Ability to work independently with minimum supervision including demonstration of good time management * High proficiency in using MS Office tools including MS Excel

JobID: 210684221 JobSchedule: Full time JobShift: Day : Are you ready to accelerate your career and join a dynamic, growth-focused team? As a Credit Support Analyst within JPMorgan Chase's Loan Setup & Funding (LSF) team, you'll be at the heart of commercial lending for Dealer Services clients, supporting auto dealerships nationwide. This is your opportunity to develop your expertise, collaborate with industry leaders, and make a meaningful impact on our clients' success. Job Responsibilities: * Be a Key Connector: Build strong relationships with internal bankers, third-party financial institutions, and centralized business partners, serving as a trusted resource throughout the loan process. * Work with Complex Deals: Dive into a variety of commercial loan products-including Floorplan, Acquisition, Term Notes, Lines of Credit, Real Estate and Construction, and Letters of Credit-helping clients achieve their business goals. * Support Loan Closings: Assist with loan closing activities by partnering closely with our Credit Coordination team, who lead the closing process. Review loan documentation for accuracy and completeness, ensuring alignment with the loan proposal system and approved terms. * Safeguard Documentation Integrity: Independently review and validate loan documentation to identify and mitigate potential risks. Ensure all documentation adheres to credit approval standards and maintains the bank's required collateral position. * Own the Workflow: Manage incoming requests and maintain a clear view of upcoming closings and funding activities, keeping operations running smoothly and efficiently. * Move Money with Confidence: Initiate wire transfers to title companies and financial institutions, adhering to firm standards for secure and accurate money movement. * Champion the Client Experience: Escalate urgent requests and resolve issues quickly to deliver exceptional service and support. * Stay Ahead of Change: Continuously update your knowledge of systems and procedures, adapting to evolving deal setup and funding activities in a fast-paced environment. Required qualifications, capabilities, and skills : * Experience reviewing and interpreting floorplan and/or commercial loan documentation. * Familiarity with loan documentation, including Credit Agreements, Promissory Notes, and Disbursement Agreements. * Understanding of back-office operations such as client service, credit support, deal setup, and funding. * Knowledge of money movement processes, including wire and internal MITS processing. * Strong attention to detail, excellent communication skills, and proficiency with PC applications. * A track record of high-quality work with minimal errors. * Ability to communicate effectively with diverse stakeholders and work independently in a high-volume, fast-paced setting. Preferred qualifications, capabilities, and skills * Experience with commercial loan products, business loan sales, and underwriting processes. * A passion for continuous improvement and process optimization. * Digital literacy and a willingness to embrace new technologies. * Ability to create quantitative reports and support strategic planning with data-driven insights. * Project management skills to drive successful lending initiatives.

Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank. Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the combined Commercial and Investment Bank Loan Portfolio. As a Credit Monitoring Analyst, you will be responsible for assessing compliance with credit agreement terms. In this role, you will interpret financial and other covenants included in credit agreements to determine whether borrowers are meeting the terms of the credit agreements or are in default. The credit agreements cover syndicated loans and bilateral agreements. Job Responsibilities Complete set up of reporting requirements and financial covenants in a wide variety of new credit agreements and other executed documents in the bank system, including Syndicated Credit Agreements and other externally prepared agreements Translate legal and structural terms into operational and monitoring requirements for ongoing compliance Conduct periodic reviews and continuous monitoring of the borrower's financial covenants and collateral based on the credit agreement requirements Interpret complex attorney/externally prepared credit agreements and other legal documents to determine which co-borrowers, guarantors, and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation Review documentation and monitor ongoing compliance with financial covenants with bilateral agreements and syndicated loans from different lending institutions Independently calculate cash flow, leverage ratios, and required covenant values in accordance with specific terms laid out in credit agreements Perform detailed Borrowing Base calculations and reconciliations for Secured Lending cases Validate collateral documentation such as AR aging, inventory listings, and ineligible summaries Compare executed Credit Agreements to the corresponding Credit Approval and term sheets to verify alignment and report discrepancies Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners Partner with Risk, Credit, and Operations teams to resolve discrepancies or clarifications within loan documentation and operation Required Qualifications, Capabilities, and Skills Bachelor's degree in business/accounting preferred Three or more years of experience in Credit Monitoring, Credit Administration, Credit Review, or Loan Operations in Commercial, Business, or Investment Banking Proven experience reviewing and interpreting Credit Agreements and Syndicated Loan Structures Maintain strong knowledge of various facility types, including Revolvers, Term Loans, LCs, Bridge Loans, and Asset-Based structures Working knowledge of various facilities structures including Asset Based Lending, Real Estate Banking and Security Valuation Understanding of loan products, including documentation, for revolving lines of credit, term loans, borrowing bases, etc. Strong understanding of facility structures and their downstream operational effects. Excellent attention to detail, accuracy, and risk discipline Strong verbal and written communication to effectively communicate with various stakeholders and across levels Ability to work independently with minimum supervision including demonstration of good time management High proficiency in using MS Office tools including MS Excel

Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank. Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the combined Commercial and Investment Bank Loan Portfolio. As a Credit Monitoring Analyst, you will be responsible for assessing compliance with credit agreement terms. In this role, you will interpret financial and other covenants included in credit agreements to determine whether borrowers are meeting the terms of the credit agreements or are in default. The credit agreements cover syndicated loans and bilateral agreements. **Job Responsibilities** + Complete set up of reporting requirements and financial covenants in a wide variety of new credit agreements and other executed documents in the bank system, including Syndicated Credit Agreements and other externally prepared agreements + Translate legal and structural terms into operational and monitoring requirements for ongoing compliance + Conduct periodic reviews and continuous monitoring of the borrower's financial covenants and collateral based on the credit agreement requirements + Interpret complex attorney/externally prepared credit agreements and other legal documents to determine which co-borrowers, guarantors, and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation + Review documentation and monitor ongoing compliance with financial covenants with bilateral agreements and syndicated loans from different lending institutions + Independently calculate cash flow, leverage ratios, and required covenant values in accordance with specific terms laid out in credit agreements + Perform detailed Borrowing Base calculations and reconciliations for Secured Lending cases + Validate collateral documentation such as AR aging, inventory listings, and ineligible summaries + Compare executed Credit Agreements to the corresponding Credit Approval and term sheets to verify alignment and report discrepancies + Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners + Partner with Risk, Credit, and Operations teams to resolve discrepancies or clarifications within loan documentation and operation **Required Qualifications, Capabilities, and Skills** + Bachelor's degree in business/accounting preferred + Three or more years of experience in Credit Monitoring, Credit Administration, Credit Review, or Loan Operations in Commercial, Business, or Investment Banking + Proven experience reviewing and interpreting Credit Agreements and Syndicated Loan Structures + Maintain strong knowledge of various facility types, including Revolvers, Term Loans, LCs, Bridge Loans, and Asset-Based structures + Working knowledge of various facilities structures including Asset Based Lending, Real Estate Banking and Security Valuation + Understanding of loan products, including documentation, for revolving lines of credit, term loans, borrowing bases, etc. + Strong understanding of facility structures and their downstream operational effects. + Excellent attention to detail, accuracy, and risk discipline + Strong verbal and written communication to effectively communicate with various stakeholders and across levels + Ability to work independently with minimum supervision including demonstration of good time management + High proficiency in using MS Office tools including MS Excel JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210682754 JobSchedule: Full time JobShift: Day : Elevate your career with us as a Vendor Management Analyst, where your efforts will shape the future of Chase Card Recovery. Join a dynamic team that values integrity, respect, and innovation, offering you opportunities for growth and development. Job Summary: As a Vendor Management Analyst within our Chase Card Recovery team, you will play a crucial role in managing vendor relationships and ensuring operational excellence. You will collaborate with internal and external partners to drive strategic changes and improve performance metrics. Your work will directly impact our customer experience and risk management outcomes. In this role, you will design and implement tools and procedures to track and measure key performance indicators. You will also conduct on-site reviews of law firms and provide meaningful feedback to stakeholders. Your contributions will help us maintain a strong control environment and achieve our business goals. Job Responsibilities: * Monitor day-to-day business results for assigned vendors. * Demonstrate exceptional judgment and communication skills. * Lead compliance-related audit activities. * Manage projects to meet critical deadlines. * Own the vendor communication process. * Consult with business partners to establish clear requirements. * Identify emerging trends and propose solutions. * Establish and maintain partnerships with external groups. * Travel for on-site reviews approximately 10%-20% of the time. Required Qualifications, Capabilities, and Skills: * Three years of business operations experience in Collection Litigations. * Outstanding written and verbal communication skills. * Strong task and priority management skills. * Ability to drive issue resolution in a fast-paced environment. * Analytic mindset with clear and persuasive presentation skills. * Detail-oriented with excellent time management skills. * Experience in analyzing and improving business processes. * Ability to monitor and analyze vendor performance data. * Bachelor's Degree or equivalent work experience. Preferred Qualifications, Capabilities, and Skills: * Programming skills/aptitude is desirable. Additional Information: * This role requires working in the office five days a week. * Relocation assistance is not available for the role. * Role is not eligible for H1B or immigration sponsorship. FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.

JobID: 210703668 JobSchedule: Full time JobShift: : We are looking for a highly skilled and motivated Senior Product Associate for Sales Engagement within the Home Lending Product Team. In this role, you will bring your skill, experience, and facilitate innovation to create a best-in-class Sales team experience with a specific focus on driving cutting-edge AI tools and services. You will work with senior members of our team ensuring a successful delivery and implementation. This position requires entrepreneurial mindset, excellent communication skills, goal oriented attitude, ability to interface directly with internal stakeholders & vendors in understanding and influencing product feature delivery. As a Senior Product Associate in Home Lending, you will facilitate feature delivery in partnership with business stakeholders, design, architecture, engineering, and area product colleagues to create the best experience possible for our Sales teams and customers. You will partner with cross-functional teams to deliver transformative solutions - showcasing your attention to detail in developing story maps that support feature requirements and acceptance criteria that are foundational in delivering best-in-class products. Job responsibilities * Develop concise user stories and process flows that support the design and development of the Chase MyHome product * Collaborate with feature teams and architects to translate business requirements into actionable stories, technical specifications, and design documents. * Ensure that requirements meet the complex nature of the business while always focusing on the end user experience * Support testing cycles (User Acceptance Testing, Regression, system, Prod Checkout) * Apply critical thinking to identify and develop new ideas / innovations that will add value to the business and team Required qualifications, capabilities and skills * 3+ years hands-on experience in product delivery * Experience with the Agile product delivery methodology * Ability to prioritize multiple tasks and develop strong interdepartmental and cross-functional working relationships within a collaborative team environment * Self-driven with ability to work independently with minimal supervision * Detail oriented, strong analytical/problem solving skills * Ability to work under pressure with time-boxed deliveries * Embrace continuous learning and leverages new knowledge to deliver innovative technology and AI solutions that enhance the product and facilitate business value * Familiarity with Customer Relationship Management services * Bachelor's degree required Preferred qualifications, capabilities and skills * Mortgage Industry, Home Lending, Real Estate experience is preferred

This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis. The Model Management and Optimization (MMO) team within Risk Management's BSA Operations Department is primarily responsible for the development and maintenance of products, models, and business intelligence used for BSA/AML and OFAC compliance. In addition to continuously improving Customer Risk Management, Transaction Monitoring, and Name Screening Programs, MMO is also responsible for management information systems and user developed tool functions such as ongoing model performance metrics (effectiveness), customer behavior and transaction channel monitoring, operational forecasting, key performance and risk indicator monitoring, and data integrity control monitoring. MMO serves as the primary conduit for cross functional communication within BSA Operations and assists the Department within strategic planning, tactical execution, and budget/forecasting tasks. Through these responsibilities, MMO works closely with BSA/AML and OFAC Leadership Teams, Information Technology, Model Risk Management, Segment Risk, Internal Audit, product groups, and lines of business stakeholders. AML Product Analyst 2 The AML Product Analyst 2 role proactively engages with key stakeholders, on behalf of AML Product Analyst, to generate business objectives, refine product features, and document user stories to improve the effectiveness and efficiency of the underlying operational, modeling, and compliance programs. The AML Product Analyst 2 is a mid-tier career path option to execute against the Department's strategic initiatives, under minimal supervision, to expedite development and increase the overall value of AML Products. The AML Product Analyst 2 will engage with the AML Product Analyst and AML Technology Program Leadership to document, report, and maintain a strategic roadmap of data and system enhancements. Duties and Responsibilities: Within a team environment and under minimal supervision, the colleague will: Serve as a working team member to document business objectives, requirements, features, and/or story cards. Prepare status update materials for key stakeholders, including various levels of operational managers, Product Analysts, and cross functional executives. Champion transformational change within BSA Operations' project methodologies (agile, hybrid, or waterfall) to expedite value for the BSA/AML and OFAC Compliance Programs. Write user acceptance test (UAT) cases and will be a liaison between project leads and testing organization during UAT. Perform research and analysis of customer, account, and/or transaction information to correct information within AML systems. Resolve, or when appropriate escalate, issues to expedite decision making. Performs other duties as assigned. Basic Qualifications: High School diploma or equivalent Minimum of 3 years of experience in risk management, information technology, or business analysis related work, which can be a combination of internships, course work completed, and project team membership. Minimum of 1 year of experience directly supporting BSA/AML and/or OFAC Compliance Programs, Minimum of 1 year of experience directly supporting Fraud, Financial Crimes, and/or Corporate Investigations Programs, OR Minimum of 1 year of experience serving in a business analyst / product ownership related role. Minimum of 3 years of experience coordinating the delivery of product features via agile or waterfall project methodologies Preferred Qualifications: Excellent written and verbal communication skills with demonstrated ability to communicate with users who have various technical background and senior management Demonstrated success working in a fast-paced environment and balancing work efforts across multiple projects Demonstrated focus on continuous improvement with results-driven experiences Multi-Year experience with Actimize software modules, SAS, Database structures and querying tools, Tableau, BI Tools, ServiceNow, Azure Dev Ops, Name Screening tools, and Microsoft Office Suite Proven delivery of project deliverables using standard solution development life cycle processes; experience in both waterfall and agile methodologies and supporting documentation Minimum of 3 years coding within SAS and SQL-based programming languages #LI-HYBRID #LI-MK2 #Texas Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $49,925-92,575 annual salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

This position is responsible for executing against the strategic projects for enhancing the capabilities of the Salesforce/Service Cloud platform. This individual works closely with the line of business and technology colleagues to elicit, capture, and translate business requirements into technical requirements that can be conveyed with the appropriate level of detail to the development team. This role is responsible for scheduling and leading requirement gathering sessions with cross functional partners including external vendors as needed for the optimization of system capabilities. This role is highly visible with the ability to have direct impact on the organization and our internal and external customers. The successful candidate must have experience with the commercial banking processes, possess a continuous improvement mindset, and have outstanding written and verbal communication skills. Essential Functions Lead discovery and deep dive sessions to understand and document current state, pain points, and areas of opportunity to improve the system functionality and/or business process. Document current state and future state processes utilizing process flow diagrams and other process design tools. Provide thought leadership in leading brainstorming, design, and solution meetings with the line of business end users and technology teams. Serve as the voice of the end users to ensure system functionality and solutions meet the needs of the business. Act as subject matter expert on development projects from inception to ensure project/system design and implementation meets the needs of the business. Capture and expand upon user stories to translate business requirements into technical requirements and convey the appropriate level of detail to the development team. Writes acceptance criteria and test scripts to ensure new functionality is working as designed throughout the development and release management process. Perform analysis and research of system dependencies to reduce system and process issues. Manage testing coordination, execution and sign-off with the various teams and end-users, including ability to test on own and assign to others. Assists with change management activities and documentation Assists with prioritization of project backlogs and influence the larger system/product backlog with a goal of maximizing business value. Partners closely with area and functional product owners to keep them informed on project details and progress. Education Bachelor's Degree or equivalent experience (preferred) Work Experience & Skills Undergraduate degree in business or equivalent work experience Experience with / knowledge of commercial banking, commercial deposit origination, payments onboarding, or commercial servicing preferred 2-3 years of experience in financial services 1-2 years of experience using Salesforce application Experience with various Salesforce Tools preferred (ie Service Cloud, Marketing Cloud, CRM Analytics, Data 360, Agentforce) Project management experience or experience leading teams and/or projects Knowledge of Agile concepts and tools (ie Jira, Confluence) Knowledge of system testing concepts Ability to plan, multi-task, manage time effectively, and work on own with limited direction Excellent written and verbal communication skills, including strong presentation skills that can explain technical concepts for non-technical audiences Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Work Location Category Hybrid (2+ days) COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/21/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

The Workforce Management team at J.P. Morgan Wealth Management plays a vital role in ensuring our contact centers run efficiently and deliver exceptional service. By partnering with local management and leveraging real-time data, the team optimizes staffing, manages schedules, and supports process improvements to meet business needs and client expectations. Their strategic approach helps maintain high service levels and drive operational excellence across the firm. As a Local Real-Time Workforce Management Analyst in our Workforce Management team, you will play a key role in optimizing staffing and service levels for J.P. Morgan Wealth Management's contact centers. Leveraging your analytical skills and strategic mindset, you'll partner with local management and cross-functional teams to make real-time staffing decisions that respond to dynamic business needs. If you thrive in a fast-paced environment and are passionate about driving operational excellence, you may be the perfect fit for our team. Job responsibilities : Perform staffing analysis and modify employee schedules to align with business needs Manage daily service levels to support operational objectives Optimize staffing schedules across multiple sites, queues, and business functions at 30-minute intervals Participate in daily leadership calls to identify opportunities and recommend improvements for availability Communicate overtime requirements to leadership and secure necessary resources Minimize idle time and promote effective entitlement usage Maintain and configure Aspect eWFM system settings Provide intraday and ad-hoc reporting as needed Guide and execute changes that enhance staffing and service levels Collaborate with eWFM Administration, Leadership, and Technology teams Contribute to projects and initiatives that support process improvements Required qualifications, capabilities, and skills 2 years of call center experience with emphasis on intraday support through schedule modification Strategic mindset and highly analytical thinker with sound business judgment Maintain a positive attitude and act as team player while delivering on high priority, time-sensitive initiatives Strong PC skills (Microsoft Office including Excel, PowerPoint, Word and Visio) Preferred qualifications, capabilities, and skills 2 years of Workforce Management experience in a 500+ seat environment Aspect/eWFM application experience preferred

Who We Are At Key, we're more than a bank. We're a proud community committed to supporting our teammates' success and the success of the clients and communities we serve. Our Language Access Program (LAP) team is focused on assessing, planning and implementing an enterprise-wide language access program, making KeyBank's products and services more accessible to non-English speaking communities. The team reports into Community Banking; however, they work across the enterprise to deliver a thoughtful program. We are seeking a candidate who resides in one of the KeyBank market areas: All NY Markets Denver, CO Connecticut Springfield, MA Cleveland, OH This position is a Hybrid schedule with 3 days a week required in office. About the Role The Consumer Analyst will play a key role in supporting KeyBank's Language Access Program (LAP), which is designed to ensure equitable access to banking services for clients with diverse language backgrounds. This role will assist in managing translation project workflows, maintaining quality control of Spanish translations, and supporting the development of language resources across the enterprise. As the LAP continues to evolve, this position will also contribute to strategic initiatives such as expanding language offerings, enhancing digital accessibility, and supporting regulatory compliance. The analyst will collaborate with internal teams including Compliance, Legal, Marketing, Client Experience, and Consumer Bank Leadership, as well as external language service providers. This is an exciting opportunity for a Spanish-speaking, detail-oriented, mission-driven professional to help shape the future of inclusive banking at Key. Essential Job Functions Partner in managing translation project workflows, including request intake, compliance review, approvals, documentation, translation processing, quality review, design feedback, and final delivery to ensure timely and accurate delivery of translated content. As needed, review and assess the accuracy, completeness, and appropriateness of Spanish translations and other language assistance services provided by Key and our vendors. Ensure all Spanish translations uphold intended meaning, tone and nuance of the original content. Provide corrective feedback and suggestions to translation vendors. Coordinate language certification testing, maintain certification tracking, and contribute to the strategic development of certification program enhancements. Assist in developing and delivering training to bank employees on language access tools and resources. Support the monitoring and auditing of LAP control plans and translated document inventory. Conduct research on best practices, trends, and regulations related to language access in the financial services industry. Provide feedback and recommendations to improve the quality and consistency of language assistance services across the bank. Assist in project management activities to ensure timely implementation of LAP initiatives. Collaborate with internal partners to support the overall design and execution of the Language Access Program. Assist in preparing presentations to senior leaders. Required Qualifications Bachelor's degree in a relevant field (e.g., Spanish, Communications, Linguistics, Business, Public Policy) or equivalent work experience. Native or fluent proficiency in professional written and spoken Spanish, with a strong command of English. Detail oriented with a keen eye for linguistic and contextual discrepancies in Spanish and English. Ability to distill complex program information into clear, visually engaging presentation materials. Strong organizational, time management, and project coordination skills. Excellent written and verbal communication skills. Understanding of financial products, e.g., deposit & credit products, investments, etc. Strong interpersonal skills with the ability to work collaboratively with cross-functional teams. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Preferred Qualifications Experience in translation project management or language access services. Familiarity with regulatory requirements related to language access in banking or financial services. Knowledge of translation tools or content management systems. Prior experience in financial services COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $61,000.00 - $94,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 02/05/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis. The Model Management and Optimization (MMO) team within Risk Management's BSA Operations Department is primarily responsible for the development and maintenance of products, models, and business intelligence used for BSA/AML and OFAC compliance. In addition to continuously improving Customer Risk Management, Transaction Monitoring, and Name Screening Programs, MMO is also responsible for management information systems and user developed tool functions such as ongoing model performance metrics (effectiveness), customer behavior and transaction channel monitoring, operational forecasting, key performance and risk indicator monitoring, and data integrity control monitoring. MMO serves as the primary conduit for cross functional communication within BSA Operations and assists the Department within strategic planning, tactical execution, and budget/forecasting tasks. Through these responsibilities, MMO works closely with BSA/AML and OFAC Leadership Teams, Information Technology, Model Risk Management, Segment Risk, Internal Audit, product groups, and lines of business stakeholders. AML Product Analyst 2 The AML Product Analyst 2 role proactively engages with key stakeholders, on behalf of AML Product Analyst, to generate business objectives, refine product features, and document user stories to improve the effectiveness and efficiency of the underlying operational, modeling, and compliance programs. The AML Product Analyst 2 is a mid-tier career path option to execute against the Department's strategic initiatives, under minimal supervision, to expedite development and increase the overall value of AML Products. The AML Product Analyst 2 will engage with the AML Product Analyst and AML Technology Program Leadership to document, report, and maintain a strategic roadmap of data and system enhancements. Duties and Responsibilities: Within a team environment and under minimal supervision, the colleague will: * Serve as a working team member to document business objectives, requirements, features, and/or story cards. * Prepare status update materials for key stakeholders, including various levels of operational managers, Product Analysts, and cross functional executives. * Champion transformational change within BSA Operations' project methodologies (agile, hybrid, or waterfall) to expedite value for the BSA/AML and OFAC Compliance Programs. * Write user acceptance test (UAT) cases and will be a liaison between project leads and testing organization during UAT. * Perform research and analysis of customer, account, and/or transaction information to correct information within AML systems. * Resolve, or when appropriate escalate, issues to expedite decision making. * Performs other duties as assigned. Basic Qualifications: * High School diploma or equivalent * Minimum of 3 years of experience in risk management, information technology, or business analysis related work, which can be a combination of internships, course work completed, and project team membership. * Minimum of 1 year of experience directly supporting BSA/AML and/or OFAC Compliance Programs, Minimum of 1 year of experience directly supporting Fraud, Financial Crimes, and/or Corporate Investigations Programs, OR Minimum of 1 year of experience serving in a business analyst / product ownership related role. * Minimum of 3 years of experience coordinating the delivery of product features via agile or waterfall project methodologies Preferred Qualifications: * Excellent written and verbal communication skills with demonstrated ability to communicate with users who have various technical background and senior management * Demonstrated success working in a fast-paced environment and balancing work efforts across multiple projects * Demonstrated focus on continuous improvement with results-driven experiences * Multi-Year experience with Actimize software modules, SAS, Database structures and querying tools, Tableau, BI Tools, ServiceNow, Azure Dev Ops, Name Screening tools, and Microsoft Office Suite * Proven delivery of project deliverables using standard solution development life cycle processes; experience in both waterfall and agile methodologies and supporting documentation * Minimum of 3 years coding within SAS and SQL-based programming languages #LI-HYBRID #LI-MK2 #Texas Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $49,925-92,575 annual salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

JobID: 210703198 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $49,875.00-$73,250.00; Elgin,IL $49,875.00-$73,250.00 The Workforce Management team at J.P. Morgan Wealth Management plays a vital role in ensuring our contact centers run efficiently and deliver exceptional service. By partnering with local management and leveraging real-time data, the team optimizes staffing, manages schedules, and supports process improvements to meet business needs and client expectations. Their strategic approach helps maintain high service levels and drive operational excellence across the firm. As a Local Real-Time Workforce Management Analyst in our Workforce Management team, you will play a key role in optimizing staffing and service levels for J.P. Morgan Wealth Management's contact centers. Leveraging your analytical skills and strategic mindset, you'll partner with local management and cross-functional teams to make real-time staffing decisions that respond to dynamic business needs. If you thrive in a fast-paced environment and are passionate about driving operational excellence, you may be the perfect fit for our team. Job responsibilities : * Perform staffing analysis and modify employee schedules to align with business needs * Manage daily service levels to support operational objectives * Optimize staffing schedules across multiple sites, queues, and business functions at 30-minute intervals * Participate in daily leadership calls to identify opportunities and recommend improvements for availability * Communicate overtime requirements to leadership and secure necessary resources * Minimize idle time and promote effective entitlement usage * Maintain and configure Aspect eWFM system settings * Provide intraday and ad-hoc reporting as needed * Guide and execute changes that enhance staffing and service levels * Collaborate with eWFM Administration, Leadership, and Technology teams * Contribute to projects and initiatives that support process improvements Required qualifications, capabilities, and skills * 2 years of call center experience with emphasis on intraday support through schedule modification * Strategic mindset and highly analytical thinker with sound business judgment * Maintain a positive attitude and act as team player while delivering on high priority, time-sensitive initiatives * Strong PC skills (Microsoft Office including Excel, PowerPoint, Word and Visio) Preferred qualifications, capabilities, and skills * 2 years of Workforce Management experience in a 500+ seat environment * Aspect/eWFM application experience preferred

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: This position is responsible for appropriate complex research, review, and submission for approval to release and/or modify commercial collateral. Responsible for the appropriate and timely preparation and filing of collateral documents within departmental and state/county regulations as designated by law. Audits current UCC filings on commercial loan transactions to determine if collateral is properly perfected. Proactively reviews reports of coming due UCC's to insure all UCC's are continued within required timeframes. Individuals in this role are also responsible for daily interaction with the commercial contact center, title companies, outside counsel, affiliate lines of business and customers through the timely completion of requests. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: Perform review of commercial collateral for modification, amendment and/or termination as requested by portfolio or relationship managers. Work with commercial line of business partners to determine appropriate courses of action related to commercial collateral for renewal or cross-collateralization. Work with the construction group to review and prepare partial releases as lots are sold. Prepare and review for accuracy electronically filed documents prior to submission to jurisdictions. Maintain safekeeping of all liquid collateral. Update the system with all new deposits and withdrawals. Work with in-house counsel in the preparation of letters of intent to accompany payoff quotes when requested. Release liens for all vehicle titles held electronically and prepare paper copies of releases when needed. Collect relevant information and process paperwork to facilitate lien placement. Review all incoming real estate secured documentation from commercial post-closing prior to assisting in facilitation of filing with appropriate jurisdictions. Prepare additional releases of judgments, release of guarantors, and other documents that require a high level of initial review with SAG and other commercial partners. Review credit memos to determine appropriateness of release requests, substitutions of collateral, release of guarantors, and other collateral related issues. Monitor collateral release mailbox and CRM requests for release requests and customer service issues throughout the day. Determine appropriate individual(s) who have proper credit authority to release and make contact for approval. Update the commercial loan database to maintain its integrity regarding collateral information. Review and resolve collateral issues received from affiliate lines of business within departmental SLA. Update AFS and ACBS with collateral information as appropriate. Validates entity business status and legal name through research. Files new UCC's, continuations, amendments and assignments as required. Reviews all necessary documentation prior to filing. Monitors the AFS tickler system to insure timely filing of continuation of UCC's Identifies filing requirements for unique collateral such as equine, airplane engines, agriculture, assignment of contracts, assignment of membership interest and Purchase Money Security Interest. Compiles Excel, Mobius and Access reports. SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma or equivalent required. Associate or undergraduate degree preferred. Minimum of 3 years of commercial loan documentation experience required. Strong verbal and written communication skills. Strong Analytical skills. Navigation skills for Windows based products. Knowledge of PC based loan documentation systems and Bank mainframe systems (AFS, Excel, Outlook, etc.). Proficient with the various Commercial Loan systems, AFS, ACE, Filenet, etc. preferred. #LI-EG1 Commercial Collateral Admin Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: This position is responsible for appropriate complex research, review, and submission for approval to release and/or modify commercial collateral. Responsible for the appropriate and timely preparation and filing of collateral documents within departmental and state/county regulations as designated by law. Audits current UCC filings on commercial loan transactions to determine if collateral is properly perfected. Proactively reviews reports of coming due UCC's to insure all UCC's are continued within required timeframes. Individuals in this role are also responsible for daily interaction with the commercial contact center, title companies, outside counsel, affiliate lines of business and customers through the timely completion of requests. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: + Perform review of commercial collateral for modification, amendment and/or termination as requested by portfolio or relationship managers. Work with commercial line of business partners to determine appropriate courses of action related to commercial collateral for renewal or cross-collateralization. + Work with the construction group to review and prepare partial releases as lots are sold. + Prepare and review for accuracy electronically filed documents prior to submission to jurisdictions. + Maintain safekeeping of all liquid collateral. Update the system with all new deposits and withdrawals. + Work with in-house counsel in the preparation of letters of intent to accompany payoff quotes when requested. + Release liens for all vehicle titles held electronically and prepare paper copies of releases when needed. + Collect relevant information and process paperwork to facilitate lien placement. Review all incoming real estate secured documentation from commercial post-closing prior to assisting in facilitation of filing with appropriate jurisdictions. + Prepare additional releases of judgments, release of guarantors, and other documents that require a high level of initial review with SAG and other commercial partners. + Review credit memos to determine appropriateness of release requests, substitutions of collateral, release of guarantors, and other collateral related issues. + Monitor collateral release mailbox and CRM requests for release requests and customer service issues throughout the day. + Determine appropriate individual(s) who have proper credit authority to release and make contact for approval. + Update the commercial loan database to maintain its integrity regarding collateral information. + Review and resolve collateral issues received from affiliate lines of business within departmental SLA. + Update AFS and ACBS with collateral information as appropriate. + Validates entity business status and legal name through research. + Files new UCC's, continuations, amendments and assignments as required. Reviews all necessary documentation prior to filing. + Monitors the AFS tickler system to insure timely filing of continuation of UCC's + Identifies filing requirements for unique collateral such as equine, airplane engines, agriculture, assignment of contracts, assignment of membership interest and Purchase Money Security Interest. + Compiles Excel, Mobius and Access reports. SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High school diploma or equivalent required. Associate or undergraduate degree preferred. + Minimum of 3 years of commercial loan documentation experience required. + Strong verbal and written communication skills. + Strong Analytical skills. + Navigation skills for Windows based products. Knowledge of PC based loan documentation systems and Bank mainframe systems (AFS, Excel, Outlook, etc.). Proficient with the various Commercial Loan systems, AFS, ACE, Filenet, etc. preferred. #LI-EG1 Commercial Collateral Admin Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Bancorp Security Operations Center (BSOC) is a 24/7 global crisis monitoring and reporting center that provides Time-critical indications, warning, command and control for weather-related emergencies, natural disasters, criminal activities, and geo-political crises affecting our colleagues across the global enterprise. The BSOC is Fifth Third Bancorp's Central Alarm Monitoring Station and single point of contact for all emergency and non-emergency physical security and safety issues. The BSOC documents and reports all necessary information and coordinates communication and/or necessary actions to ensure a proper and timely response to all crisis/physical security incidents. It maintains situational awareness of local, regional, and national events that could impact Fifth Third Bank colleagues and locations. The BSOC operates 24 hours a day, 7 days a week, 365 days a year, ensuring the protection of our Colleagues, Customers, and Company through Best in Class Service. Our mission is to become the leading bank security and safety department whose capabilities, knowledge of our business and understanding of our customer allows us to ensure associate safety, mitigate losses and effectively respond to crisis situations. The Bancorp Security Operations Center Analyst is an individual contributor position within the BSOC. This role is responsible for answering incoming calls regarding suspicious activity and/or security related events, and for monitoring complex alarm and surveillance systems and coordinating appropriate response to alerts. The Bancorp Security Operations Center Analyst creates reports and maintains detailed logs of all calls and activities, and contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues. This individual reports these events to our field, branch, and/or home office partners per policy and leadership guidance. The Bancorp Security Operations Center Analyst reports directly to the Security Operations Center Manager, but takes tactical direction from BSOC Supervisor and Director of CSI & BSOC Operations when directed. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responds to alarm signals and life safety devices such as Fire Alarms, Panic, Medical, etc. Responds to emergency and non-emergency inbound phone calls such as workplace violence, bank robbery, medical emergencies, active aggressors, etc. Makes outgoing phone calls and dispatch proper authorities. Operates all BSOC equipment and peripheral equipment under supervision. Interacts with external and internal customers via telephone, email and in person independently and promote a positive customer service atmosphere. Creates reports and maintains detailed logs of all calls and activities. Contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues. Monitors complex alarm and surveillance systems and coordinates appropriate response to alerts. Demonstrates excellent customer service skills when answering calls from our field, branch, or home office partners. Responds to initial emergency issues and coordinates appropriate actions per policy related to the home offices, branch, call centers, and corporate offices. Demonstrates expert written and verbal communication skills to accurately report incidents dealing with theft, safety, and other threat issues. Monitors the security & safety for all colleagues, including those who travel. Monitors access control, burglar alarms, fire safety systems, and CCTV systems and coordinate issue resolution with the enterprise physical security team. Monitors internet, social media, news, and vendor media sources for global security issues, following protocol in case of an emergency situation. Performs other duties as may be assigned by the SOC leadership team. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma or equivalent, college degree preferred. 1-3 year(s) of 911 Dispatching or Emergency Communications Experience, Law Enforcement or Criminal Justice related field. Successful completion of 4 week on the job training. Successful completion of critical skills tests (CSAA testing, PACOM, & March Training). Ability to defuse emotional situations and effectively deliver instructions regarding safety. Ability to multi-task and work a flexible schedule including a combination of days, evenings, nights, and weekends totaling 40 hours per week with occasional overtime. Work effectively within a high-intensity environment answers incoming calls regarding suspicious activity and/or security related events. Competency to perform all disaster recovery tasks, including BSOC operation. Self-motivated problem solver with demonstrated analytical skill set. Good organizational, multi tasking, and time management skills. Ability to work in a team environment. Demonstrated verbal and written communication skills, 30 wpm. Experience with Microsoft Office Suite. WORKING CONDITIONS: General office environment in a Central Station setting. Extended viewing of computer monitors/screens. Minimal domestic travel may be required. #LI-EG1 BSOC Central Station Event Analyst II - Third Shift At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Bancorp Security Operations Center (BSOC) is a 24/7 global crisis monitoring and reporting center that provides Time-critical indications, warning, command and control for weather-related emergencies, natural disasters, criminal activities, and geo-political crises affecting our colleagues across the global enterprise. The BSOC is Fifth Third Bancorp's Central Alarm Monitoring Station and single point of contact for all emergency and non-emergency physical security and safety issues. The BSOC documents and reports all necessary information and coordinates communication and/or necessary actions to ensure a proper and timely response to all crisis/physical security incidents. It maintains situational awareness of local, regional, and national events that could impact Fifth Third Bank colleagues and locations. The BSOC operates 24 hours a day, 7 days a week, 365 days a year, ensuring the protection of our Colleagues, Customers, and Company through Best in Class Service. Our mission is to become the leading bank security and safety department whose capabilities, knowledge of our business and understanding of our customer allows us to ensure associate safety, mitigate losses and effectively respond to crisis situations. The Bancorp Security Operations Center Analyst is an individual contributor position within the BSOC. This role is responsible for answering incoming calls regarding suspicious activity and/or security related events, and for monitoring complex alarm and surveillance systems and coordinating appropriate response to alerts. The Bancorp Security Operations Center Analyst creates reports and maintains detailed logs of all calls and activities, and contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues. This individual reports these events to our field, branch, and/or home office partners per policy and leadership guidance. The Bancorp Security Operations Center Analyst reports directly to the Security Operations Center Manager, but takes tactical direction from BSOC Supervisor and Director of CSI & BSOC Operations when directed. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Responds to alarm signals and life safety devices such as Fire Alarms, Panic, Medical, etc. + Responds to emergency and non-emergency inbound phone calls such as workplace violence, bank robbery, medical emergencies, active aggressors, etc. + Makes outgoing phone calls and dispatch proper authorities. + Operates all BSOC equipment and peripheral equipment under supervision. + Interacts with external and internal customers via telephone, email and in person independently and promote a positive customer service atmosphere. + Creates reports and maintains detailed logs of all calls and activities. + Contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues. + Monitors complex alarm and surveillance systems and coordinates appropriate response to alerts. + Demonstrates excellent customer service skills when answering calls from our field, branch, or home office partners. + Responds to initial emergency issues and coordinates appropriate actions per policy related to the home offices, branch, call centers, and corporate offices. + Demonstrates expert written and verbal communication skills to accurately report incidents dealing with theft, safety, and other threat issues. + Monitors the security & safety for all colleagues, including those who travel. + Monitors access control, burglar alarms, fire safety systems, and CCTV systems and coordinate issue resolution with the enterprise physical security team. + Monitors internet, social media, news, and vendor media sources for global security issues, following protocol in case of an emergency situation. + Performs other duties as may be assigned by the SOC leadership team. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High school diploma or equivalent, college degree preferred. + 1-3 year(s) of 911 Dispatching or Emergency Communications Experience, Law Enforcement or Criminal Justice related field. + Successful completion of 4 week on the job training. + Successful completion of critical skills tests (CSAA testing, PACOM, & March Training). + Ability to defuse emotional situations and effectively deliver instructions regarding safety. + Ability to multi-task and work a flexible schedule including a combination of days, evenings, nights, and weekends totaling 40 hours per week with occasional overtime. + Work effectively within a high-intensity environment answers incoming calls regarding suspicious activity and/or security related events. + Competency to perform all disaster recovery tasks, including BSOC operation. + Self-motivated problem solver with demonstrated analytical skill set. + Good organizational, multi tasking, and time management skills. + Ability to work in a team environment. + Demonstrated verbal and written communication skills, 30 wpm. + Experience with Microsoft Office Suite. WORKING CONDITIONS: + General office environment in a Central Station setting. + Extended viewing of computer monitors/screens. + Minimal domestic travel may be required. #LI-EG1 BSOC Central Station Event Analyst II - Third Shift At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework. Participates in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors. Identifies, responds and/or escalates risks as appropriate. Serves as a functional liaison between the Line of Business and the Lines of Defense. Basic Qualifications * Bachelor's degree, or equivalent work experience * Typically more than six years of applicable experience Preferred Skills/Experience * Experience in a reporting role, creating new data structures, building new reports and analyzing data to present findings to multiple groups * Intermediate to Advanced skills with SAS, PowerBI, Tableau or other similar software products. * Experience in model development and building scorecards * Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business * Considerable understanding of the business line's operations, products/services, systems, and associated risks/controls * Thorough knowledge of Risk/Compliance/Audit competencies * Strong analytical, process facilitation and project management skills * Effective presentation, interpersonal, written and verbal communication skills * Effective relationship building and negotiation skills * Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations * Applicable professional certifications This role requires working from a U.S. Bank location three (3) or more days per week. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.