Senior Business Intelligence Analyst jobs at U.S. Bank

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description NOTE: This position is not eligible for current or future visa sponsorship. This position will report to the Fair and Responsible Banking Policy, Practice, and Model Review Manager and supports the U.S. Bancorp's Company's Fair and Responsible Banking Program Policy ("Policy") by performing discrimination risk evaluation and monitoring activities covering a wide range of models leveraged across the Company. This position will implement and maintain standards and best practices to evaluate the Company's models for fair lending and responsible banking risk, ensuring fairness and preventing unintended harm with the implementation and ongoing use of the Company's models. This position will be responsible for the implementation and maintenance of an effective risk management framework and requires an understanding of the interaction among Fair and Responsible Banking risks, Model Risk Management requirements, and other banking functions. They will provide support and oversight for the inventory of models subject to fair and responsible bank review and assessment and collaborate with the Fair and Responsible Banking stakeholders of various levels within the organization, including Corporate Compliance, Model Risk Management, Audit, Legal, and Business Line personnel, to help ensure effective risk management across the Company. This position requires an understanding of business objectives and key fair and responsible banking risk drivers across the product lifecycle as well as model development and monitoring concepts and techniques. In addition to risk management and fair lending knowledge, the successful candidate would be expected to have familiarity with statistical testing and programming, artificial intelligence and machine learning methods, and communicating technical concepts to differing audiences. We are looking for candidates with the proven ability to work and thrive in a rapid-paced, deadline-driven, and collaborative environment; who have solid project management and organizational skills; and who have the drive to continually meet new challenges. The successful candidate is expected to drive effective and efficient risk management, generate high-quality written reporting and work output, and serve in an advisory role to model stakeholders, peers, and junior staff. ESSENTIAL FUNCTIONS * Perform robust fair and responsible banking risk qualitative reviews and assessments for models used across the Company, evaluating compliance with fair lending laws and regulations, assessing inputs and explainability, escalating concerns to management, and overseeing corresponding risk mitigation efforts. * Design, develop, monitor, and support a variety of model-related guidance and training in alignment with industry-driven best practices. Ensure guidance and training is robust, updated, and considers the Company's current risk appetite. * Collaborate with fair and responsible banking statisticians when performing deep dive reviews and assessments on high-risk models. * Partner with fair and responsible banking stakeholders to perform root cause analyses and to assess potential risk drivers. * Partner with Business Line personnel and model developers to assess business needs and perform searches for less discriminatory alternatives, evaluate viability, and document findings. * Manage the fair and responsible banking model inventory and maintain appropriate controls to ensure comprehensive risk management of the Company's models. * Create reports summarizing fair and responsible banking risks and present results for review by internal and external (regulatory staff) audiences. * Ensure documented interpretations and conclusions are appropriate. * Maintain appropriate levels of documentation to support each review and assessment, ensuring the evaluation of fair and responsible banking risk is consistent with regulatory and industry expectations. * Support and prepare materials related to examination, supervisory, enforcement, or internal audit/review requests. * Provide timely risk escalation and awareness items to management and other stakeholders as appropriate. Identify and engage with the team in continuous improvement activities. Basic Qualifications * Bachelor's degree, or equivalent work experience. Degree in quantitative field (Mathematics, Statistics, Economics, etc.) is preferred. * Typically more than 10 years of applicable experience Preferred Skills/Experience * Knowledge of Regulation B, Fair Housing Act, discrimination risk concepts, fair lending examination procedures, and prohibitions against unfair, deceptive, or abusive acts or practices (UDAAP). * At least 8 years of experience in applicable laws, regulations, financial services, and risk management. * Experienced and knowledgeable regarding fair and responsible banking concepts and risks specifically related to models (knowledge of Model Risk Management concepts and expectations a plus). * Experienced and knowledgeable regarding modeling best practices as it relates to mitigating fair and responsible banking risk (statistical modeling and SAS programming experience a plus). * Experienced and knowledgeable regarding artificial intelligence and machine learning techniques and concepts. * Excellent project management and strategic skills. Must be detail oriented with a proven ability to manage a dynamic workload with multiple projects and changing priorities (experience as a project manager and/or people leader a plus). * Great presentation skills with the ability to communicate and collaborate effectively with a variety end users and management. * Writing experience (e.g., technical writing and business reporting). * Proficient with Microsoft Office packages, specifically Word, Excel, and PowerPoint. LOCATION EXPECTATIONS: This role requires working from a U.S. Bank Location three (3) or more days per week. NOTE: This position is not eligible for current or future visa sponsorship. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (********************************************************************** . Velocity Black by Capital One provides digital concierge services to its members to help them fulfill their dreams, from instant book reservations at the hottest restaurants or full blown itineraries for their bucket list trips. To do so, Velocity Black harnesses the power of expert agents with 24/7 chat support, artificial intelligence, exclusive inventory, and inspiring content and interfaces to provide an unparalleled member experience. It's concierge, reimagined for the digital age. This is your opportunity to join Velocity Black in the AI/ML team, helping to support our tech and product partners in launching exciting new AI agent assist tools, ML personalization models, and more! Our mission is to enhance our offering with both curation and personalization, seamless communications and planning experiences, and automations and agent tools designed to improve quality of service and our cost to serve. By scaling the expertise of our agents with assistive technology and sophisticated insights, we aim to unlock our ability to competitively scale the Velocity Black product offering to become the best luxury concierge service on the market. As a Senior Business Analyst on the Velocity Black AI/ML team, you will contribute to the entire data-to-model lifecycle, from curating datasets to validating model outputs to monitoring ongoing performance. You will also support the various governance forums and tasks required to build AI and ML products in a well managed way. In addition to supporting the existing work in the pipeline, you have the opportunity to help set our future tech and product strategy by conducting research and validating hypotheses through data and insights. Working alongside BA, Product, Data Analyst, Data Science, Engineering, and Risk and Compliance partners, you will be an integral part of a very exciting, and fast paced cross-functional team, launching product features and models that deliver significant business value. General Responsibilities: + Analysis: Identify challenges and opportunities through data analysis and analyze model and product outputs to ensure we are effectively solving the identified problems + Product: Perform analytics and research to assist the development of new AI/ML tools and models, improving our overall digital product offering + Strategy: Conduct user research, market research, and research on the latest AI and ML methods to help guide our team towards to best overall product strategy + Model Risk and Governance: Help assess risk and monitor against the inevitable risks of leveraging AI/ML products; help bring pieces of intent through various governance forums + Execution: Own the end-to-end data to model lifecycle; develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan + Partnership: Work closely with colleagues across Capital One including: Product, Engineering, Data Analysis and Data Science, Compliance and Risk and others to drive improvement in quality and service through well-executed product offerings + Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytics & model risk management + Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business + Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills + Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment + Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: + Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) + At least 1 year of experience in analysis Preferred Qualifications: + Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering, Data Analytics, or Data Science + 1+ years of experience in model development or management + 1+ years of experience in market, user, or product research + 1+ years of experience in SQL querying + 2+ years of experience in business analysis + Fluency in modern AI/ML topics Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $118,900 - $135,700 for Sr. Business Analyst Remote (Regardless of Location): $99,100 - $113,100 for Sr. Business Analyst McLean, VA: $109,000 - $124,400 for Sr. Business Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Mobile, in office 2 days a week at 4910 Tiedeman Rd, Brooklyn, OH. The role focuses on evaluating current product quality and production methods while driving continuous improvement across processes, products, and services. The position requires leveraging major production application systems to deliver services effectively to internal and external clients. A strong emphasis is placed on customer-centric decision-making, inter-team collaboration, and effective communication to achieve business results. The individual will lead cross-functional teams, influence decisions, and ensure accuracy and precision in all tasks. The role also involves analyzing business processes, identifying opportunities for improvement, and managing software product operations and delivery. Key Responsibilities Assess and improve product quality and production methods. Utilize major production application systems for service delivery. Collaborate across teams and break down silos to achieve organizational goals. Communicate effectively and influence decisions within and outside the organization. Conduct root cause analysis and develop solutions for organizational challenges. Document current business processes and recommend re-engineering opportunities. Manage software product operations, including install base and future plans. Apply formal application delivery methodologies for new or enhanced applications. Requirements Strong understanding of compliance, customer satisfaction principles, and organizational competitiveness. Ability to lead cross-functional teams and foster collaboration. High attention to detail and accuracy in task execution. Proven experience in requirement analysis and business process documentation. Familiarity with application delivery methodologies and software product lifecycle management. Skills & Competencies Technical/Functional: Requirement analysis and documentation. Business data analysis and interpretation. Knowledge of software product operations and vision. Application delivery methodologies and tools. Core Competencies: Continuous improvement mindset. Effective communication and influencing skills. Strong analytical and problem-solving abilities. Customer-focused decision-making. Organizational acumen and strategic thinking. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/02/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Analyst at Capital One you will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. On any given day you will be challenged by three types of work - Innovation, Business Intelligence and Data Management: Innovation Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives Business Intelligence Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization Drive analysis that provides meaningful insights on business strategies Data Management Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions Work collaboratively with appropriate Tech teams to manage security mechanisms and data access governance Build and execute tools to monitor and report on data quality Our ideal candidate will have: Degree specialized in a Science, Technology, Engineering, Mathematics discipline Scripting experience in (Python, R, Spark, and SQL) Strong desire and experience with data in various forms (data warehouses/SQL, unstructured data) Experience utilizing and developing within Snowflake services Basic Qualifications Currently has, or is in the process of obtaining a Bachelor's Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 2 years of experience performing data analytics, or currently has, or is in the process of obtaining a Master's Degree with an expectation that required degree will be obtained on or before the scheduled start date. At least 1 year of experience working with at least one scripting language At least 1 year of experience utilizing business intelligence visualization tool At least 1 year of experience querying, analyzing and working with data languages and platforms Preferred Qualifications: Master's Degree in a Science, Technology, Engineering, Mathematics discipline At least 2 years of experience coding in Python, R, Spark, or SQL At least 2 years of experience working within process management and improvement methodologies - Agile, Lean, Six Sigma, etc. At least 1 year of experience utilizing and developing within AWS services At least 1 year of experience working with and demonstrating knowledge of data governance, data quality management concepts and data quality tools (i.e. Informatica DQ) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $99,100 - $113,100 for Sr. Data Analyst McLean, VA: $109,000 - $124,400 for Sr. Data Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: This position focuses on payment processing; including ACH, wire transfers, and instant payments, primarily through API-based solutions. Responsibilities include designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement and driving positive change. A critical team member in project delivery, collaborating with stakeholders across business and technology to ensure efficiency, compliance, and positive customer experience. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties and Responsibilities: + Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams. + Serve as a subject matter expert for payment processing, including ACH, wire transfers, and instant payments, with a focus on API-based solutions. + Design and document clear, user-friendly, and efficient procedures, workflows, SOPs, and training materials for payment flows, ensuring compliance, accuracy, and scalability. + Train team members on processes, tools, and reporting techniques to improve operational efficiency. + Review, research, and provide information and solutions for payment-related inquiries. + Create and maintain operational reporting to identify trends, monitor volumes, and recommend product enhancements. + Collaborate with line of business, operations, and technology teams to define requirements and deliver innovative processes and solutions. + Identify opportunities for continuous improvement with an emphasis on automation, risk control, and customer experience. + Assist in project planning, work assignments, and target dates; manage special projects and produce insightful reporting. + Manage special projects as assigned. Minimum Knowledge, Skills, and Abilities Required: + Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience. + Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred. + Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations. + Knowledge of payment network rules, operational process, and technical communication protocols. + Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio). + Excellent analytical skills, written and oral communication skills, and presentation skills. + Ability to design processes, write procedures, and train teams effectively. Newline Commercial Business Analyst II Total Base Pay Range 53,400.00 - 109,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for performing quality audits and/or for reviewing evaluations completed by team managers. Ability to analyze and understand data and translate into coaching feedback by providing feedback to team managers and as input to formal associate education. Understand and determine if associate actions and decisions are in accordance with regulatory requirements and impacts to quality scoring. Identify trends, escalate problems, and take action. Communicate with leaders on team performance and trends. May organize review sessions for leaders and employees to identify strengths and opportunities out to ensure process/scoring consistency. Share best practices. Typically requires 2 to 4 years of related experience. Skills: Claims Management Controls Management Monitoring, Surveillance, and Testing Policies, Procedures, and Guidelines Management Quality Assurance Attention to Detail Investigation Management Problem Solving Risk Management Written Communications Adaptability Process Management Process Mapping Project Management Reporting Required Qualifications: Proficient computer skills Strong decision-making skills and problem-solving skills Excellent verbal and written communication skills Desired Qualifications: Ability to learn and adapt to ongoing changes and new technology platforms Experience in receiving and implementing performance feedback and coaching Self-motivated and results-oriented with excellent organizational skills Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40

Decision Analysts are responsible for evaluating business operations using statistical and financial methods to ensure that testing, learning, and production goals are met. This position is also responsible for providing insights about our customers and prospects to drive business strategy and work collaboratively with our internal partners to develop innovative, data-driven growth strategies across the entire bank, including Consumer Deposits, Small Business, Home Lending, Credit Card, Auto, and Commercial. Duties and Responsibilities: * Apply machine learning, data mining, and visualization techniques to internal and external data to make accurate and actionable analyses in a timely fashion. * Plan and execute multiple analytic projects at once in response to business needs. * Synthesize findings into senior level presentations that convey insights and recommendations through compelling storytelling, while maintaining a balance between the big picture and mastery of details. * Champion corporate policies and procedures. Ensure compliance with legal and regulatory requirements. Work with management to develop and apply effective risk management processes and controls. * Perform other duties as assigned. Basic Qualifications: * Bachelor's degree in Business, Economics, Decision Sciences, Statistics, Operations Research, Applied Mathematics, or Engineering. * A minimum of 1 year of experience in data mining, programming, or statistical analysis. Preferred Qualifications: * Advanced degree (Master's, Ph.D., JD, etc.). * Experience working with data mining models, structures, theories, principles, and practices, including machine learning, statistics and text mining techniques * Experience with at least one data mining / statistical analysis tools such as R, python, or SAS * Experience with business intelligence and data mining tools such as BusinessObjects, Microstrategy, Tableau, Qlickview, and SAS Enterprise Guide/Miner in a corporate or academic environment * Experience with SQL queries of large databases such as Oracle, DB2, SQL Server, Teradata, and Hadoop * Experience developing and applying statistical or machine learning methods in a corporate environment through applications such as R, python, SAS, SPSS, S, S-PLUS, or Stata Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Summary:Decision Analysts are responsible for evaluating business operations using statistical and financial methods to ensure that testing, learning, and production goals are met. This position is also responsible for providing insights about our customers and prospects to drive business strategy and work collaboratively with our internal partners to develop innovative, data-driven growth strategies across the entire bank, including Consumer Deposits, Small Business, Home Lending, Credit Card, Auto, and Commercial. Duties and Responsibilities: + Apply machine learning, data mining, and visualization techniques to internal and external data to make accurate and actionable analyses in a timely fashion. + Plan and execute multiple analytic projects at once in response to business needs. + Synthesize findings into senior level presentations that convey insights and recommendations through compelling storytelling, while maintaining a balance between the big picture and mastery of details. + Champion corporate policies and procedures. Ensure compliance with legal and regulatory requirements. Work with management to develop and apply effective risk management processes and controls. + Perform other duties as assigned. Basic Qualifications: + Bachelor's degree in Business, Economics, Decision Sciences, Statistics, Operations Research, Applied Mathematics, or Engineering. + A minimum of 1 year of experience in data mining, programming, or statistical analysis. Preferred Qualifications: + Advanced degree (Master's, Ph.D., JD, etc.). + Experience working with data mining models, structures, theories, principles, and practices, including machine learning, statistics and text mining techniques + Experience with at least one data mining / statistical analysis tools such as R, python, or SAS + Experience with business intelligence and data mining tools such as BusinessObjects, Microstrategy, Tableau, Qlickview, and SAS Enterprise Guide/Miner in a corporate or academic environment + Experience with SQL queries of large databases such as Oracle, DB2, SQL Server, Teradata, and Hadoop + Experience developing and applying statistical or machine learning methods in a corporate environment through applications such as R, python, SAS, SPSS, S, S-PLUS, or Stata Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: This position focuses on payment processing; including ACH, wire transfers, and instant payments, primarily through API-based solutions. Responsibilities include designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement and driving positive change. A critical team member in project delivery, collaborating with stakeholders across business and technology to ensure efficiency, compliance, and positive customer experience. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties and Responsibilities: Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams. Serve as a subject matter expert for payment processing, including ACH, wire transfers, and instant payments, with a focus on API-based solutions. Design and document clear, user-friendly, and efficient procedures, workflows, SOPs, and training materials for payment flows, ensuring compliance, accuracy, and scalability. Train team members on processes, tools, and reporting techniques to improve operational efficiency. Review, research, and provide information and solutions for payment-related inquiries. Create and maintain operational reporting to identify trends, monitor volumes, and recommend product enhancements. Collaborate with line of business, operations, and technology teams to define requirements and deliver innovative processes and solutions. Identify opportunities for continuous improvement with an emphasis on automation, risk control, and customer experience. Assist in project planning, work assignments, and target dates; manage special projects and produce insightful reporting. Manage special projects as assigned. Minimum Knowledge, Skills, and Abilities Required: Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience. Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred. Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations. Knowledge of payment network rules, operational process, and technical communication protocols. Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio). Excellent analytical skills, written and oral communication skills, and presentation skills. Ability to design processes, write procedures, and train teams effectively. Newline Commercial Business Analyst IITotal Base Pay Range 53,400.00 - 109,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: This position focuses on payment processing; including ACH, wire transfers, and instant payments, primarily through API-based solutions. Responsibilities include designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement and driving positive change. A critical team member in project delivery, collaborating with stakeholders across business and technology to ensure efficiency, compliance, and positive customer experience. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties and Responsibilities: + Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams. + Serve as a subject matter expert for payment processing, including ACH, wire transfers, and instant payments, with a focus on API-based solutions. + Design and document clear, user-friendly, and efficient procedures, workflows, SOPs, and training materials for payment flows, ensuring compliance, accuracy, and scalability. + Train team members on processes, tools, and reporting techniques to improve operational efficiency. + Review, research, and provide information and solutions for payment-related inquiries. + Create and maintain operational reporting to identify trends, monitor volumes, and recommend product enhancements. + Collaborate with line of business, operations, and technology teams to define requirements and deliver innovative processes and solutions. + Identify opportunities for continuous improvement with an emphasis on automation, risk control, and customer experience. + Assist in project planning, work assignments, and target dates; manage special projects and produce insightful reporting. + Manage special projects as assigned. Minimum Knowledge, Skills, and Abilities Required: + Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience. + Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred. + Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations. + Knowledge of payment network rules, operational process, and technical communication protocols. + Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio). + Excellent analytical skills, written and oral communication skills, and presentation skills. + Ability to design processes, write procedures, and train teams effectively. Newline Commercial Business Analyst II Total Base Pay Range 53,400.00 - 109,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

We are seeking an exceptional Business Systems Analyst (BSA) Senior for our Installments team within the Payments Organization that delivers highly available system capabilities. The Business Systems Analyst Senior is responsible for owning analysis, documentation, and validation of system behavior. They should understand basic principles of agile delivery, business analysis and business engagement. While working at the highest technical level through systems' analysis while considering the business implications of the application to current and future business environment. They should emphasize focus on prioritized value, attention to detail, quality, and efficient delivery. Responsibilities: * Perform analysis of business issues, provide recommendations for possible solutions, work with Business users and IT project teams to drive decision making and define requirements for application development, ensuring that business needs and IT controls are being met. * Product will be built on GCP, so knowledge of cloud platform experience to support user story development and team activities. * Works closely with the Product Manager (PM) and Product Owner (PO) to identify cross impacted teams and obtain a high-level effort related to Epics and Features. * Complete Use Cases and User Stories to guide application development efforts, working closely with the development teams and business teams to ensure successful implementation. * Analyze opportunities to improve application reliability, provide recommendations for possible solutions, and work with IT and Business partners to implement solutions that enhance application, minimize risk, and infrastructure reliability. * Lead the overall coordination, consolidation and decomposition of functional scope into documented user stories, data and system flows for medium to complex scope. Requires understanding business KPIs and expected outcomes to measure success. * Has a strong understanding of API's or external file transfers plus experience with front-end web application development. * Perform analysis of compliance vulnerabilities, work with IT and Business teams to eliminate vulnerabilities, support internal and external audit related activities. Communicate backlog and user story status and escalates issues as needed. * Facilitate backlog refinement sessions with the scrum team. * Maintains the quality of the Evergreen documentation to ensure the reliability for future related efforts or assist with remediating production incidents. Basic Qualifications: * 5 years of experience in business analysis of product and/or software development * Bachelor's Degree Preferred Qualifications: Knowledge of GCP/AWS or Azure platform experience. * Demonstrated experience and competency in eliciting requirements, and producing requirement artifacts (functional specifications, use cases, user stories, business process flows, data flows and story boards, etc.) * Installments or other Card Product experience and processing experience background. Financial Services industry experience. * Adept in building team relationships and partnering across organizational lines. * Excellent collaboration skills, a positive attitude, high energy, strong interpersonal skills, organized and highly motivated. * Able to see and articulate patterns and relationships between technologies, processes, business models and people. * Self-starter with the ability to appropriately prioritize and plan complex tasks in rapidly changing environment. * Thrives in a dynamic work environment, does whatever it takes to delivery successfully, exhibits flexibility, and is recognized as being a strong team player. * Business Analysis (CBAP) certification * Exceptional problem solving and strategic thinking skills, demonstrating conceptual knowledge. * Excellent analytical and communication (written and verbal) skills with knowledge of front-end web application development and IT architecture. * Has previous experience with Agile or Iterative delivery models including written detailed User Stories with Acceptance Criteria * Previous experience with Jira or Azure Dev Ops(ADO) to maintain User Stories and evergreen documentation would be preferred. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: 63,000.00 - 124,000.00 USD Annual The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Summary:The Business Systems Analyst - Senior is an ISS Department position. This position is intended to serve as a career path option for highly skilled Business Analysts who do not have direct supervisory responsibility, but lead/participate in projects of a significant nature. Duties and Responsibilities: + Leads assigned projects and/or provides advanced technical and consultative support to other team members for assigned business unit or assigned application(s) that are typically more complex and of a larger impact to the company. + Maintains in-depth knowledge of applications and stays current in technical enhancements, methodologies and trends related to the assigned application(s). + Analyzes existing systems or procedures and identifies technical or procedural improvements. + Recommends business practices to optimize use of application systems. + Develops operational procedures for products, services and systems. + Designs processes to meet regulatory requirements. + Develops and generates special or Ad Hoc reports. + Provides technical support to business unit, customers, management and other users. + Serves as liaison between software vendors and business units, or between users and other corporate areas. + As this is highly specialized, it is expected that the number of employees assigned to this position will be minimal. + Performs other duties as assigned. Basic Qualifications: + Bachelor's Degree + 5+ years of BSA experience Preferred Qualifications: + Project planning and management, with the ability to manage multiple projects in a fast-paced environment and meet deadlines. + Knowledge and/or Experience in waterfall and agile methodologies. + Experience in a Business Analyst role performing the listed responsibilities, including experience with the following artifacts is desirable: + Eliciting and documenting functional requirements and use cases + Producing process flows using Visio + Demonstrable technical skills and ability to learn technology + Strong organization, written and oral communication skills + Experience facilitating group sessions to gather requirements with ability to ask relevant questions to drill into the details + Experience tracking and driving deliverables to completion Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Huntington Bank is looking for a Lead Business Systems Analyst (BSA) in our Enterprise Data Warehouse (EDW). In this role you will be part of a team working to develop solutions enabling the business to leverage data as an asset at the bank. As a Lead BSA Analyst, you will work with the business to understand their needs, document technical requirements and build/manage the product backlog. Key EDW technologies include Snowflake, DataStage, Python/PySpark, Infogix and Tableau. logies include Snowflake, DataStage, Python/PySpark, Infogix and Tableau. Key Responsibilities Serves as a liaison and knowledge source with stakeholders, product owner and team members. Work in an Agile environment and is expected to take requirements and effectively develop Features and User Stories with the team. Work with the Agile team, Product Owner, and business stakeholders to facilitate and gather requirements, including documenting the source to target data mappings. Work with Product Owner and other SMEs to refine Epics - which triggers creation of Features and User-Stories Facilitate backlog refinement sessions to refine user story details, acceptance criteria, and establish story points with team members. These meetings should result in user stories ready to be prioritized into the backlog. Participates in the identification, quantification and mitigation of project risks and issues. Responsible for working with the Application BSAs to identify and escalate impediments to completing the requirements to the Scrum Master. Basic Qualifications Bachelor's Degree 5+ years of experience as Business Systems Analyst in a Data Warehouse environment. 3+ years of experience using SQL to create ad-hoc queries and analyze data. Preferred Qualifications Experience in financial services (banking) industry. Experience working with Snowflake and AWS S3. Experience in data modeling activities in Erwin or other modeling tools Understanding of enterprise data warehousing best practices and standards. Strong data mapping experience creating source to target mappings. Highly motivated with strong organizational, analytical, and problem-solving skills. Ability to effectively prioritize and execute tasks and handle multiple projects simultaneously. Excellent verbal and written communications skills. Experience leading other BSAs on a project team. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

The Business Systems Analyst - Senior is an ISS Department position. This position is intended to serve as a career path option for highly skilled Business Analysts who do not have direct supervisory responsibility, but lead/participate in projects of a significant nature. Duties and Responsibilities: Leads assigned projects and/or provides advanced technical and consultative support to other team members for assigned business unit or assigned application(s) that are typically more complex and of a larger impact to the company. Maintains in-depth knowledge of applications and stays current in technical enhancements, methodologies and trends related to the assigned application(s). Analyzes existing systems or procedures and identifies technical or procedural improvements. Recommends business practices to optimize use of application systems. Develops operational procedures for products, services and systems. Designs processes to meet regulatory requirements. Develops and generates special or Ad Hoc reports. Provides technical support to business unit, customers, management and other users. Serves as liaison between software vendors and business units, or between users and other corporate areas. As this is highly specialized, it is expected that the number of employees assigned to this position will be minimal. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree 5+ years of BSA experience Preferred Qualifications: Project planning and management, with the ability to manage multiple projects in a fast-paced environment and meet deadlines. Knowledge and/or Experience in waterfall and agile methodologies. Experience in a Business Analyst role performing the listed responsibilities, including experience with the following artifacts is desirable: Eliciting and documenting functional requirements and use cases Producing process flows using Visio Demonstrable technical skills and ability to learn technology Strong organization, written and oral communication skills Experience facilitating group sessions to gather requirements with ability to ask relevant questions to drill into the details Experience tracking and driving deliverables to completion Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support. It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-standard hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization projects, access control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation between work and personal life. ESSENTIAL JOB FUNCTIONS Primary responsibility is providing operational support of operational systems and additional areas of support, as assigned. Job functions of an Operations analyst include: Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications. Primary Operational Support of CP4, ACH, and Lockbox. Plays a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures. Delivering high quality support and great service to our internal/external partners and clients. Assists in identifying and implementing operational improvement concepts that generate measurable benefits across the organization (e.g., revenue, expense, client experience, etc.); further supports larger improvement projects. Assist in developing reporting and metrics to measure performance and effectiveness of operational processes. Demonstrate and maintain familiarity of industry trends and practices in operational areas, Risk Management, Compliance, and Operations. Translates business needs and requirements to Technology partners; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business. Support all solutions for business critical operational or technology issues including operational impact, root cause analysis, cross business impact, and arrival at solutions; communicate clearly to end users and key stakeholders. Mine data from primary and secondary sources often use complex information across multiple datasets. Support projects that center around the completion of various tasks, including application changes, upgrades, issue remediation plans, 2nd and 3rd line of defense exams, etc. Leads and coordinates small projects and initiatives; provides subject matter expertise, business analysis and support for small to large scale projects, including but not limited to analyzing and defining scope and business requirements, identifying and resolving project issues, testing, implementing and supporting installations. Create test scripts, identify all requirements and plan testing to validate application effectiveness. Manage team Access Control Requests Conduct Audits on Access Control and Control Procedures. Create, edit, and catalog procedures and training documents. Complete testing and associated data analysis. Participate in weekend on-call rotation for Lockbox and support Lockbox Modernization projects, including 1:00 AM transition validations and queue/OXI error remediation. Partner and communicate with stakeholder groups to ensure workload is effectively prioritized, planned, and tracked to completion. Build relationships and communicate effectively with the Loan, Payment, and Operational Services Process Areas, Lines of Business, Key Technology, Vendors and other Support Partners. More broadly, analysts are expected to display the following skills and competencies: Strong problem solving through ability to analyze qualitative, operational & financial data. Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types. Ability to concisely and effectively communicate with senior management. High degree of adaptability & intellectual curiosity, comfortable with ambiguity Exceptional teamwork and collaboration Independently seek out learning opportunities to develop oneself. Mentor other business analysts to enhance their knowledge and experience, resulting in higher performance; identifies and provides learning opportunities to other business analysts. REQUIRED QUALIFICATIONS Bachelor's Degree or equivalent experience. Experience in Excel with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualization. Intermediate or high ability. Client centric mindset. Ability to effectively manage change. Proven track record of building strong working relationships with internal partners and external clients. Ability to stay on top of task assignments. Strong decision making and analytical skills. Excellent written and verbal communication skills. Attention to detail in documenting and implementing requirements, procedures, and various business documents. Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues. Ability to facilitate research and resolution of sometimes less-than-straight-forward issues. Strong aptitude to technology-based tools and databases (i.e., Excel, Access,). Interest, willingness and ability to assimilate information quickly and succinctly. Works well in a team-based environment. PREFERRED QUALIFICATIONS 1-2 years of Operational Analyst experience Technically savvy in relation to Windows systems and software Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $56,000.00 - $85,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/03/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

Decision Analysts are responsible for evaluating business operations using statistical and financial methods to ensure that testing, learning, and production goals are met. This position is also responsible for providing insights about our customers and prospects to drive business strategy and work collaboratively with our internal partners to develop innovative, data-driven growth strategies across the entire bank, including Consumer Deposits, Small Business, Home Lending, Credit Card, Auto, and Commercial. Duties and Responsibilities: * Apply machine learning, data mining, and visualization techniques to internal and external data to make accurate and actionable analyses in a timely fashion. * Plan and execute multiple analytic projects at once in response to business needs. * Synthesize findings into senior level presentations that convey insights and recommendations through compelling storytelling, while maintaining a balance between the big picture and mastery of details. * Champion corporate policies and procedures. Ensure compliance with legal and regulatory requirements. Work with management to develop and apply effective risk management processes and controls. * Perform other duties as assigned. Basic Qualifications: * Bachelor's degree in Business, Economics, Decision Sciences, Statistics, Operations Research, Applied Mathematics, or Engineering. * A minimum of 1 year of experience in data mining, programming, or statistical analysis. Preferred Qualifications: * Advanced degree (Master's, Ph.D., JD, etc.). * Experience working with data mining models, structures, theories, principles, and practices, including machine learning, statistics and text mining techniques * Experience with at least one data mining / statistical analysis tools such as R, python, or SAS * Experience with business intelligence and data mining tools such as BusinessObjects, Microstrategy, Tableau, Qlickview, and SAS Enterprise Guide/Miner in a corporate or academic environment * Experience with SQL queries of large databases such as Oracle, DB2, SQL Server, Teradata, and Hadoop * Experience developing and applying statistical or machine learning methods in a corporate environment through applications such as R, python, SAS, SPSS, S, S-PLUS, or Stata Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Summary:Decision Analysts are responsible for evaluating business operations using statistical and financial methods to ensure that testing, learning, and production goals are met. This position is also responsible for providing insights about our customers and prospects to drive business strategy and work collaboratively with our internal partners to develop innovative, data-driven growth strategies across the entire bank, including Consumer Deposits, Small Business, Home Lending, Credit Card, Auto, and Commercial. Duties and Responsibilities: + Apply machine learning, data mining, and visualization techniques to internal and external data to make accurate and actionable analyses in a timely fashion. + Plan and execute multiple analytic projects at once in response to business needs. + Synthesize findings into senior level presentations that convey insights and recommendations through compelling storytelling, while maintaining a balance between the big picture and mastery of details. + Champion corporate policies and procedures. Ensure compliance with legal and regulatory requirements. Work with management to develop and apply effective risk management processes and controls. + Perform other duties as assigned. Basic Qualifications: + Bachelor's degree in Business, Economics, Decision Sciences, Statistics, Operations Research, Applied Mathematics, or Engineering. + A minimum of 1 year of experience in data mining, programming, or statistical analysis. Preferred Qualifications: + Advanced degree (Master's, Ph.D., JD, etc.). + Experience working with data mining models, structures, theories, principles, and practices, including machine learning, statistics and text mining techniques + Experience with at least one data mining / statistical analysis tools such as R, python, or SAS + Experience with business intelligence and data mining tools such as BusinessObjects, Microstrategy, Tableau, Qlickview, and SAS Enterprise Guide/Miner in a corporate or academic environment + Experience with SQL queries of large databases such as Oracle, DB2, SQL Server, Teradata, and Hadoop + Experience developing and applying statistical or machine learning methods in a corporate environment through applications such as R, python, SAS, SPSS, S, S-PLUS, or Stata Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Decision Analysts are responsible for evaluating business operations using statistical and financial methods to ensure that testing, learning, and production goals are met. This position is also responsible for providing insights about our customers and prospects to drive business strategy and work collaboratively with our internal partners to develop innovative, data-driven growth strategies across the entire bank, including Consumer Deposits, Small Business, Home Lending, Credit Card, Auto, and Commercial. Duties and Responsibilities: Apply machine learning, data mining, and visualization techniques to internal and external data to make accurate and actionable analyses in a timely fashion. Plan and execute multiple analytic projects at once in response to business needs. Synthesize findings into senior level presentations that convey insights and recommendations through compelling storytelling, while maintaining a balance between the big picture and mastery of details. Champion corporate policies and procedures. Ensure compliance with legal and regulatory requirements. Work with management to develop and apply effective risk management processes and controls. Perform other duties as assigned. Basic Qualifications: Bachelor's degree in Business, Economics, Decision Sciences, Statistics, Operations Research, Applied Mathematics, or Engineering. A minimum of 1 year of experience in data mining, programming, or statistical analysis. Preferred Qualifications: Advanced degree (Master's, Ph.D., JD, etc.). Experience working with data mining models, structures, theories, principles, and practices, including machine learning, statistics and text mining techniques Experience with at least one data mining / statistical analysis tools such as R, python, or SAS Experience with business intelligence and data mining tools such as BusinessObjects, Microstrategy, Tableau, Qlickview, and SAS Enterprise Guide/Miner in a corporate or academic environment Experience with SQL queries of large databases such as Oracle, DB2, SQL Server, Teradata, and Hadoop Experience developing and applying statistical or machine learning methods in a corporate environment through applications such as R, python, SAS, SPSS, S, S-PLUS, or Stata Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. **Responsibilities:** + Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services + Drive Root Cause Analysis (RCA) post restoration of service + Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks + Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary + Provide technical/strategic direction and act as advisor/coach to lower level analysts + Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices + Responsible for overall operating system applications + Contribute to technical direction and strategic decisions + Has the ability to operate with a limited level of direct supervision. + Can exercise independence of judgement and autonomy. + Acts as SME to senior stakeholders and /or other team members. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement + Ability to communicate technical concepts to non-technical audience + Ability to work with virtual and in-person teams, and work under pressure or to a deadline + Experience in a Financial Services or large complex and/or global environment preferred + Effective written and verbal communication skills + Effective analytic/diagnostic skills **Education:** + Bachelor's/University degree or equivalent experience ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Infrastructure ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Delaware Ohio United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $90,080.00 - $135,120.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Dec 23, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.