Technology Support Senior Specialist
Columbus, OH jobs
Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist in Corporate Technology, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery.
**Job responsibilities**
+ Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
+ Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction
+ Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise
+ Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues
**Required qualifications, capabilities, and skills**
+ 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks
+ Experience with live chat, incident/service request management, and runbooks for system issue resolution
+ Baseline knowledge of operational management and excellence
+ Proven ability to balance tasks while documenting outcomes
**Preferred qualifications, capabilities, and skills**
+ Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems
+ Ability to document issues, procedures, and root cause analysis
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Loan Origination Specialist IV
Columbus, OH jobs
Join us as a Loan Origination Specialist IV and make a significant impact on our lending services. You'll have the opportunity to grow your career while leveraging your expertise in loan origination to solve complex problems and mentor junior team members. Be part of a team that values collaboration, critical thinking, and personal resiliency, and enjoy the benefits of working with a leading financial institution.
As a Loan Origination Specialist IV within JPMorganChase, you will play a crucial role in the loan origination process, ensuring smooth documentation and transaction closing. Your work will directly impact our clients and the efficiency of our lending services. You'll collaborate with stakeholders to meet credit and asset conditions, contributing to the firm's success and enhancing your professional growth.
**Job responsibilities**
+ Facilitate documentation and transaction closing for loan origination by preparing and dispatching accurate documentation packages, ensuring precision and compliance with lending standards.
+ Collaborate with clients to manage expectations and ensure compliance, using strong communication skills and a thorough understanding of lending policies to address and resolve non-routine issues effectively.
+ Apply problem-solving skills and knowledge of lending policies to resolve non-routine issues, maintaining smooth operations and client satisfaction.
+ Participate actively in projects aimed at improving loan origination processes, contributing innovative ideas and leveraging process knowledge to enhance efficiency and effectiveness.
+ Engage in continuous collaboration with stakeholders to optimize workflows, ensuring alignment with organizational goals and regulatory requirements.
**Required qualifications, capabilities, and skills**
+ Demonstrated knowledge of loan origination processes and procedures, applying this expertise to ensure compliance and efficiency in operations.
+ Skilled in managing conflicts and facilitating discussions, utilizing strong listening and questioning skills to navigate challenges and reach resolutions.
+ Experienced in critical thinking and problem-solving, effectively analyzing situations to develop and implement solutions.
+ Proven ability to build productive relationships with stakeholders, leveraging interpersonal skills to foster collaboration and trust.
+ Capable of integrating communication and analytical skills to enhance stakeholder engagement and process outcomes.
**Preferred qualifications, capabilities, and skills**
+ Experienced in mentoring junior team members, fostering their development and enhancing team capabilities through guidance and support.
+ Utilize market product knowledge to align lending services with industry trends and client needs, ensuring relevance and competitiveness.
+ Skilled in managing change initiatives to adapt lending services to evolving market conditions and technologies, demonstrating flexibility and strategic insight.
+ Drive continuous improvement and process automation to optimize lending workflows and efficiency, leveraging innovative approaches to enhance operations.
+ Familiar with strategic planning in loan origination, applying this capability to navigate complex scenarios and achieve organizational objectives.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Small Business Association Client Specialist
Columbus, OH jobs
Client Specialist for Government Guaranteed - Small Business Association (SBA) 7a line of business, provides administrative support for the SBA Product Specialist Sales Team and is responsible for the day to day interaction between Huntington and the client, coordinating the closing of SBA 7a loans. Processes SBA 7a loans in preparation for closing within expected service levels. Obtains all necessary collateral reports and information required to meet the terms and conditions of credit approval. This role requires calling and constant customer interaction.
Duties & Responsibilities:
Provide administrative support for the SBA Product Specialist Sales Team and is responsible for the day to day interaction between Huntington and the client, coordinating the closing of SBA Express loans.
Process SBA 7a loans in preparation for closing within expected service levels.
Obtain all necessary collateral reports and information required to meet the terms and conditions of credit approval. Works with UCC secured, titled collateral, commercial real estate, construction, and public sector programs.
Manage a customer pipeline as well as expediting the loan closing process within expected service levels.
Facilitate the referral process between SBA 7a and other areas of the bank, establishing strong intra-bank relationships.
Generate commitment letters, order all 3rd party reports and title work, track expenses and fees, engage legal counsel for trusts, deed restrictions, and unique language, collect all items required to drive a deal toward closing.
Coordinate the closing date with the customer and the markets, while managing an active pipeline of approximately 20 deals each month.
Performs other duties as assigned.
Basic Qualifications:
High School Diploma or equivalent required
1 year+ of experience with consumer or business banking loans, and customer service, sales, or client management
Preferred Qualifications:
Excellent organizational, multi-tasking and time management skills
Ability to work in a fast-paced, production environment.
Experience with SBA lending
Experience with Huntington Business Banking & Velocity programs
Very strong Sales/Customer Service skills
Strong written and verbal communication skills to include the ability to interact with internal and external customers to achieve positive results.
Experience with Microsoft Office software and other HNB systems.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-ApplyConsumer Direct Loan Specialist - Columbus, OH, Flint or Detroit, MI
Columbus, OH jobs
As a Consumer Direct Loan Originator, you're more than just a financial resource for our existing customers; you're their partner in creating a brighter future. Huntington has an extremely loyal customer base, a reputable standing in the community and far-reaching brand awareness. You'll be working in a fast-paced and exciting professional corporate environment selling Consumer Lending and Financial products while providing sound financial advice based on a full understanding of the needs of our customers. In addition, you'll work cooperatively with other channels throughout the organization as you sell or refer the full spectrum of banking products and services Huntington has to offer. We are looking for candidates with the natural ability to self-monitor, stay on task, execute and follow a structured regimen with little supervision. We encourage employee performance and reward outstanding talent with lucrative incentives. Those interested must be confident yet humble, driven yet teachable and have the ability to build good client and team relationships.
Duties & Responsibilities:
Focuses on consumer lending and broadening existing customer relationships through phone sales and referrals of all Huntington products and services.
Places outbound calls through a variety of lead sources; discovers needs of customer; explains the features and benefits of financial products and services; recommends financial solutions to customer; originates Huntington products and services.
Uncover additional needs and make sales referrals to various channels of the bank.
Averages 60+ contact attempts daily through our leads management system.
Demonstrates high energy, initiative and driven to meet department and production goals.
Maintains up to date knowledge of products, services, technology and regulations.
Interacts closely with Retail and/or product partners to meet customer needs.
Understands sales tracking/pipeline management.
Inputs accurate and thorough loan applications.
Partners on the strategic vision of the department.
Performs other duties as assigned.
NOTE: This position is considered to be a Mortgage Loan Originator under the SAFE Act and Loan Originator under the Truth in Lending Act. Registration and additional qualifications required.
Basic Qualifications:
High School Diploma required
Minimum 2 years Financial Sales Experience required
Preferred Qualifications:
Retail banking sales or consumer loan origination experience highly preferred
Related financial product experience beneficial
College or evidence of advanced education considered a plus
Outbound phone sales experience preferred
Must possess excellent oral and written communication skills
Must have a disciplined approach to time management
Ability to work autonomously, yet as a team when needed and be a fit for the culture
Ability to interact with all levels of the organization
Receptive to coaching and adjusting behaviors as needed
#LI-NA1
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-ApplyConsumer Direct Loan Specialist - Columbus, OH, Covington, KY, or Flint, MI
Columbus, OH jobs
The Consumer Direct Loan Specialist performs outbound sales calls to explore customers' financial needs with a focus on building and broadening existing customer or business relationships using multiple Huntington products. Duties & Responsibilities:
Explains the features and benefits of alternate financial solutions and makes sales referrals to specialized areas.
Makes sales referrals to specialized areas, e.g., Insurance and Mortgage, using available tools and technology.
Demonstrates initiative, discipline and ability to consistently meet specific efficiency targets and production goals.
Maintains up to date knowledge of products, services, technology and regulations.
Complies fully with quality and risk standards. May take on short-term inbound call support or additional outbound calling projects as needed.
Adheres to a disciplined approach to making Outbound calls that meet productivity standards
Understands sales tracking/pipeline management
Engaged in purposeful conversation to review equity options that meet the customer needs
Inputs accurate and thorough loan applications
Adheres to Quality/Risk/Policies & Procedures/Learning and Updates/System
Performer other duties as assigned
NOTE: This position is considered to be a Mortgage Loan Originator under the SAFE Act and Loan Originator under the Truth in Lending Act. Registration and additional qualifications required.
Basic Qualifications:
At least 1 year of previous sales experience
High school diploma or equivalent
Preferred Qualifications:
Financial phone sales experience in the consumer lending and/or mortgage fields or business banking; related financial products and/or fields
Bachelor's Degree
#LI-NA1
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-ApplyCredit Servicing Specialist II
Westerville, OH jobs
Jacksonville, Florida;Westerville, Ohio; Plano, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*******************************************************************************************************
**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
Responsible for any of the following and specific assignments may vary in order to achieve proper segregation of responsibilities: loan system and general ledger account reconciliation, resolving aged items in accounts, monitoring and clearing system rejects, performing limited variance analysis at the request of finance partners, initiating maintenance requests for general ledger accounts, posting of transactions to customer accounts, clearing items rejected from automated processes, performing maintenance to customer accounts, performing research and correcting problems, preparing and processing general ledger entries, monitoring ticklers and taking appropriate action, inputting and balancing batch work to the loan system, provide specialized processing support.
**Required Qualifications:**
+ 1 year or more experience with Commercial credit servicing
+ Loan IQ experience
+ Experience with manage pipeline queues and meet established business metrics.
+ Credit Center experience
+ Extreme attention to detail in terms of research items such as letter of Credit, Interest and Fess, settlements and Loan documents
+ Ability to multi-task, navigate technology easily, manage pipeline queues and meet established business metrics.
**Skills:**
+ Attention to Detail
+ Customer and Client Focus
+ Data Collection and Entry
+ Prioritization
+ Written Communications
+ Analytical Thinking
+ Collaboration
+ Oral Communications
+ Recording/Organizing Information
+ Issue Management
+ Legal Structures and Legal Forms
+ Policies, Procedures, and Guidelines Management
**Minimum Education Requirement:**
+ High School Diploma / GED / Secondary School or equivalent
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
CRA Loan Specialist
Greenville, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
+ Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
+ Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
+ Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
+ Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
+ Follow defined protocol for escalation of exceptions.
+ Take applicant applications by completing Fannie Mae form 1003 on the laptop.
+ Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
+ Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
+ Manage pipeline for all originated loans through closing and complete required management reports.
+ Communicate with applicants and/or referral sources by providing timely updates and progress reports.
+ Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
+ Attend and participate in all Consumer Lending meetings as required by management.
+ This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
+ High school diploma or equivalent mandatory. Four-year college degree preferred.
+ Knowledge of conventional and/or government lending guidelines.
+ Knowledge of residential mortgage processing, underwriting, and closing procedures.
+ Knowledge of federal lending regulations governing real estate lending.
+ Demonstrated organizational skills.
+ Strong written and verbal communications skills.
+ Demonstrated teamwork and customer service skills.
+ Proven computer skills.
+ Basic sales technique skills.
+ Strong desire to excel in a competitive environment.
+ This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Greenville, Ohio 45331
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
CRA Loan Specialist
Greenville, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
* Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
* Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
* Follow defined protocol for escalation of exceptions.
* Take applicant applications by completing Fannie Mae form 1003 on the laptop.
* Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
* Manage pipeline for all originated loans through closing and complete required management reports.
* Communicate with applicants and/or referral sources by providing timely updates and progress reports.
* Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
* Attend and participate in all Consumer Lending meetings as required by management.
* This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
* High school diploma or equivalent mandatory. Four-year college degree preferred.
* Knowledge of conventional and/or government lending guidelines.
* Knowledge of residential mortgage processing, underwriting, and closing procedures.
* Knowledge of federal lending regulations governing real estate lending.
* Demonstrated organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Proven computer skills.
* Basic sales technique skills.
* Strong desire to excel in a competitive environment.
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Greenville, Ohio 45331
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyCRA Loan Specialist
Eaton, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
* Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
* Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
* Follow defined protocol for escalation of exceptions.
* Take applicant applications by completing Fannie Mae form 1003 on the laptop.
* Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
* Manage pipeline for all originated loans through closing and complete required management reports.
* Communicate with applicants and/or referral sources by providing timely updates and progress reports.
* Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
* Attend and participate in all Consumer Lending meetings as required by management.
* This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
* High school diploma or equivalent mandatory. Four-year college degree preferred.
* Knowledge of conventional and/or government lending guidelines.
* Knowledge of residential mortgage processing, underwriting, and closing procedures.
* Knowledge of federal lending regulations governing real estate lending.
* Demonstrated organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Proven computer skills.
* Basic sales technique skills.
* Strong desire to excel in a competitive environment.
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Greenville, Ohio 45331
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyCRA Loan Specialist
Sidney, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
* Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
* Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
* Follow defined protocol for escalation of exceptions.
* Take applicant applications by completing Fannie Mae form 1003 on the laptop.
* Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
* Manage pipeline for all originated loans through closing and complete required management reports.
* Communicate with applicants and/or referral sources by providing timely updates and progress reports.
* Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
* Attend and participate in all Consumer Lending meetings as required by management.
* This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
* High school diploma or equivalent mandatory. Four-year college degree preferred.
* Knowledge of conventional and/or government lending guidelines.
* Knowledge of residential mortgage processing, underwriting, and closing procedures.
* Knowledge of federal lending regulations governing real estate lending.
* Demonstrated organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Proven computer skills.
* Basic sales technique skills.
* Strong desire to excel in a competitive environment.
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Greenville, Ohio 45331
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyCRA Loan Specialist
Sidney, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
+ Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
+ Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
+ Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
+ Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
+ Follow defined protocol for escalation of exceptions.
+ Take applicant applications by completing Fannie Mae form 1003 on the laptop.
+ Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
+ Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
+ Manage pipeline for all originated loans through closing and complete required management reports.
+ Communicate with applicants and/or referral sources by providing timely updates and progress reports.
+ Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
+ Attend and participate in all Consumer Lending meetings as required by management.
+ This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
+ High school diploma or equivalent mandatory. Four-year college degree preferred.
+ Knowledge of conventional and/or government lending guidelines.
+ Knowledge of residential mortgage processing, underwriting, and closing procedures.
+ Knowledge of federal lending regulations governing real estate lending.
+ Demonstrated organizational skills.
+ Strong written and verbal communications skills.
+ Demonstrated teamwork and customer service skills.
+ Proven computer skills.
+ Basic sales technique skills.
+ Strong desire to excel in a competitive environment.
+ This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Sidney, Ohio 45365
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
CRA Loan Specialist
Sidney, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
* Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
* Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
* Follow defined protocol for escalation of exceptions.
* Take applicant applications by completing Fannie Mae form 1003 on the laptop.
* Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
* Manage pipeline for all originated loans through closing and complete required management reports.
* Communicate with applicants and/or referral sources by providing timely updates and progress reports.
* Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
* Attend and participate in all Consumer Lending meetings as required by management.
* This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
* High school diploma or equivalent mandatory. Four-year college degree preferred.
* Knowledge of conventional and/or government lending guidelines.
* Knowledge of residential mortgage processing, underwriting, and closing procedures.
* Knowledge of federal lending regulations governing real estate lending.
* Demonstrated organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Proven computer skills.
* Basic sales technique skills.
* Strong desire to excel in a competitive environment.
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Sidney, Ohio 45365
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyCRA Loan Specialist
Akron, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
Follow defined protocol for escalation of exceptions.
Take applicant applications by completing Fannie Mae form 1003 on the laptop.
Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
Manage pipeline for all originated loans through closing and complete required management reports.
Communicate with applicants and/or referral sources by providing timely updates and progress reports.
Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
Attend and participate in all Consumer Lending meetings as required by management.
This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
High school diploma or equivalent mandatory. Four-year college degree preferred.
Knowledge of conventional and/or government lending guidelines.
Knowledge of residential mortgage processing, underwriting, and closing procedures.
Knowledge of federal lending regulations governing real estate lending.
Must have at least two years of mortgage lending experience.
Must have an established book of local referral sources.
Must have at least $1 million in monthly mortgage sales.
Demonstrated organizational skills.
Strong written and verbal communications skills.
Demonstrated teamwork and customer service skills.
Proven computer skills.
Basic sales technique skills.
Strong desire to excel in a competitive environment.
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
#LI - TM1
CRA Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Akron, Ohio 44303
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyCRA Loan Specialist
Akron, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
+ Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
+ Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
+ Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
+ Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
+ Follow defined protocol for escalation of exceptions.
+ Take applicant applications by completing Fannie Mae form 1003 on the laptop.
+ Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
+ Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
+ Manage pipeline for all originated loans through closing and complete required management reports.
+ Communicate with applicants and/or referral sources by providing timely updates and progress reports.
+ Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
+ Attend and participate in all Consumer Lending meetings as required by management.
+ This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
+ High school diploma or equivalent mandatory. Four-year college degree preferred.
+ Knowledge of conventional and/or government lending guidelines.
+ Knowledge of residential mortgage processing, underwriting, and closing procedures.
+ Knowledge of federal lending regulations governing real estate lending.
+ Must have at least two years of mortgage lending experience.
+ Must have an established book of local referral sources.
+ Must have at least $1 million in monthly mortgage sales.
+ Demonstrated organizational skills.
+ Strong written and verbal communications skills.
+ Demonstrated teamwork and customer service skills.
+ Proven computer skills.
+ Basic sales technique skills.
+ Strong desire to excel in a competitive environment.
+ This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
#LI - TM1
CRA Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Akron, Ohio 44303
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Commercial Loan Closing Specialist
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for the determination of requirements, review, analysis and completion of all due diligence associated with the commercial loan documentation and closing process. This includes the satisfaction of credit approval conditions prior to the preparation of commercial loan documentation. These responsibilities include identifying, requesting, reviewing and critical interpretation of all 3rd party provided documents needed to grant the "clear to close". This also includes coordinating the efforts to prepare commercial loan documentation for all commercial loans including real estate and non-real estate secured loans. Communicates proactively with sales, credit, external customers and 3rd party vendors ensuring the bank meets the closing date and time expectations of the borrower. Under minimal supervision, uses established guidelines to receive and review vendor documents. Clear liens and credit conditions and confirms loan to value ratios for a moderately complex line of loan product
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Receives, reviews, and analyzes draft and final credit approval/credit memo from underwriter or portfolio manager and determines due diligence requirements.
* Analyzes and interprets the loan approval to determine borrower, collateral, guarantor and loan requirements.
* Control point to confirm evidence of sufficient lending authority obtained on the credit approval.
* Manages workload by monitoring newly received loans as well as tracking work in process.
* Orders and/or interprets supplemental vendor due diligence information to ensure borrower, collateral and guarantor requirements are met and ensures production of appropriate documentation in compliance with all terms of the loan request such as: title commitment / title search, UCC (Uniform Commercial Code) search, evaluation or real estate appraisal, environmental questionnaire, RSRA/Transaction Screens or evaluation (phase I/II), flood determination and other regulatory or compliance items, proof of insurance documents, survey, and entity documents.
* Ensures adherence to the Bank's risk tolerance or escalates appropriately.
* Promptly and accurately determines when all underwriting approval conditions for the loan closing have been satisfied. Takes appropriate remedial actions to Resolve deficiencies and Escalates questions/disputes to appropriate level when necessary.
* Determines closing date expectations and advises sales and credit of obstacles that May impede meeting client expectations.
* Coordinates efforts to establish the closing date and time with all parties concerned including internal and external attorneys (as applicable), title companies, external customer and relationship manager or financial center manager.
* Coordinates efforts to engage and finalize preparation of loan documents by internal and external counsel in a timely manner.
* Reviews loan documents and identifies/resolves shortfalls to insure alignment with the deal structure and credit approval.
* Understands all business entity structures and obtains/reviews entity documents to determine authorized parties that can bind the entity to the loan transaction.
* proactively contacts customers directly to obtain required documentation and when facilitating closing date/times, when applicable.
* Collaboratively works with and shares knowledge with internal partners and divisions.
* Understands, determines and obtains appropriate Approval for compliance requirements, such as commercial customer identification Program (CIP), Reg. U, consumer purpose, Flood, etc.
* Understands and makes determination of appropriate loan coding needed for portfolio and Regulatory reporting purposes, such as loan purpose, collateral type, obligation type, etc.
* Demonstrates and appropriately applies a working knowledge of diverse commercial loan documentation, Legal & Regulatory requirements (including unique state regulations), policies and procedures, and applies that knowledge.
* Obtains and Understands all funding information and creates and/or reviews the settlement Statement providing direction for the disbursement of loan proceeds.
* For internally prepared loans, makes the final determination that all due diligence has been completed, final credit approval has been received, all policies and regulations have been met. Upon this determination, notifies sales, credit, title company, etc. of due diligence complete status and requests document preparation for the loan closing for attorney prepared loans, makes the final determination that all due diligence has been completed, final credit approval has been received, all closing conditions, policies and regulations have been met. Upon this determination, notifies sales, credit, title company, outside counsel, etc. of authorization to close the transaction. The loan closing cannot occur without this final LCS decision.
* Works directly with outside counsel on externally prepared commercial loan documentation, acting on the bank's behalf to review all loan documentation and confirms all due diligence items are addressed by bank or attorney, if applicable.
* Provides guidance and Support to business Partners in order to Meet the needs of external customers.
* Able to coach business Partners on the Retail business banking and commercial lending loan closing Process.
* Interacts and communicates daily with all levels, including financial center employees, supporting business unites, relationship managers, credit, underwriters, document preparation, REVG, title companies, 3rd parties, attorneys, flood vendors to ensure
* Ensures all individual and departmental goals and service level agreements (SLAs) are met.
* Stays current with and applies credit policy and procedures to all transactions to mitigate risk to the Bank.
* Reviews appropriate loan accounting system and Identifies discrepancies between system structure and credit approval structure and works with credit to resolve.
* Other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* 2 years of commercial banking/commercial real estate loan experience with a focus on due diligence and loan documentation.
* High school diploma or equivalent. Bachelors degree preferred.
* Strong time management and organizational skills evidenced in Previous assignments.
* Demonstrates an understanding of applicable bank policies and procedures as they pertain to the satisfaction of loan closing conditions as well as vendor documents and services.
* Strong knowledge of most common vendor documents title work, appraisals, flood determinations, lien searches.
* Strong knowledge of loan documents and requirements.
* Strong knowledge of commercial lending and loans.
* Thorough understanding of all business banking and commercial loan products.
* Thorough knowledge of business banking and commercial lending credit policy/Guidelines.
* Thorough knowledge of loan documentation, collateral evaluation, Lien Perfection, local, state and Federal Regulatory requirements.
* Thorough knowledge of B2B, CCAS, AFS, RIMS, CHQ, loan Doc Prep system (or equivalent vendor systems), and other banking systems preferred.
* Strong personal computer skills with Demonstrated knowledge of Microsoft Excel, Word, and email.
* Self-starter and Works with minimal direction.
* Strong verbal and written communication skills.
* Strong negotiation skills.
* Strong interpersonal skills and team orientation.
* Ability to Meet deadlines under pressure.
* Ability to appropriately escalate issues requiring problem solving and decision making.
#LI-TC1
Commercial Loan Closing Specialist
Total Base Pay Range 53,400.00 - 109,500.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Rosemont, Illinois 60018
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyDigital Loan Specialist
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
YOUR RESPONSIBILITIES:
The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.
Provide Product Expertise: Responsible for subject matter expertise of all equity lending products and services.
Communicate Effectively: Effective communication with borrowers, peers, underwriters, and other business partners regarding all origination activities.
Support Application Processes: Participate in the income, appraisal, and title processes of centralized applications.
Identify Borrower Needs: Identify additional borrower needs through consultative conversations and facilitate the opening of the applicable products.
Recommend Lending Solutions: Identify potential solutions for borrowers through exceptions or alternate lending products.
Serve as Primary Contact: Act as the primary point of contact for all involved parties adhering to proper communication standards throughout fulfillment process.
Manage Communications: Responsible for inbound & outbound phone communications and emails, ensuring all information is delivered professionally, accurately, and in a timely manner.
Manage Application Pipeline: Actively manage pipeline of applications and stay w/in department service level agreements, while consistently meeting all quality & productivity standards.
Improve Customer Service: Actively participate in ongoing efforts to continually improve customer service for internal and external customers.
Support Team Development: Responsible for ongoing training, mentorship and development of team members.
Monitor Pipeline Reports: Assist in regular monitoring of reports utilized for pipeline management and compliance.
MINIMUM REQUIREMENTS:
We require a Highschool Diploma, along with four years or more of consumer lending processing or retail banking.
REQUIRED SKILLS:
Qualified candidates will possess a degree of proficiency (typically from 4 or more years of work or practical experience), in:
Consumer Lending Knowledge: Extensive knowledge of consumer, retail and loan policies, procedures and products and consumer lending guidelines.
SAFE Act Certified: This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (“NMLS”).
Operational Issue Resolution: Demonstrated ability to resolve complex operational issues and de-escalate customer concerns.
Multitasking Ability: Able to handle multiple tasks and perform under pressure.
Policy Analysis: Able to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired.
Fulfillment Process Knowledge: Knowledge of processing procedures; knowledge of underwriting and/or closing procedures.
Regulatory Knowledge: Knowledge of federal lending regulations governing residential real estate lending.
Organizational and Time Management Skills: Proven organizational and time management skills required.
Communication Skills: Strong written and verbal communications skills required.
Teamwork and Customer Service: Demonstrated teamwork and customer service.
Technology Proficiency: Strong PC skills required, experience with loan origination systems, platform tools and technology required.
Please refer to the “Skills for Success” section to learn how to stand out as an applicant.
SKILLS FOR SUCCESS:
Qualified candidates will possess a degree of proficiency (typically from 6 years of work or practical experience), across a suite of skills including, but not limited to:
Customer Service: 6+ years of experience in customer service role involving consultative sales preferred.
Bachelor's Degree: possessing a bachelors degree in a relevant discipline is preferred.
DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you .
Digital Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyCommercial Loan Closing Specialist
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for the determination of requirements, review, analysis and completion of all due diligence associated with the commercial loan documentation and closing process. This includes the satisfaction of credit approval conditions prior to the preparation of commercial loan documentation. These responsibilities include identifying, requesting, reviewing and critical interpretation of all 3rd party provided documents needed to grant the "clear to close". This also includes coordinating the efforts to prepare commercial loan documentation for all commercial loans including real estate and non-real estate secured loans. Communicates proactively with sales, credit, external customers and 3rd party vendors ensuring the bank meets the closing date and time expectations of the borrower. Under minimal supervision, uses established guidelines to receive and review vendor documents. Clear liens and credit conditions and confirms loan to value ratios for a moderately complex line of loan product
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Receives, reviews, and analyzes draft and final credit approval/credit memo from underwriter or portfolio manager and determines due diligence requirements.
+ Analyzes and interprets the loan approval to determine borrower, collateral, guarantor and loan requirements.
+ Control point to confirm evidence of sufficient lending authority obtained on the credit approval.
+ Manages workload by monitoring newly received loans as well as tracking work in process.
+ Orders and/or interprets supplemental vendor due diligence information to ensure borrower, collateral and guarantor requirements are met and ensures production of appropriate documentation in compliance with all terms of the loan request such as: title commitment / title search, UCC (Uniform Commercial Code) search, evaluation or real estate appraisal, environmental questionnaire, RSRA/Transaction Screens or evaluation (phase I/II), flood determination and other regulatory or compliance items, proof of insurance documents, survey, and entity documents.
+ Ensures adherence to the Bank's risk tolerance or escalates appropriately.
+ Promptly and accurately determines when all underwriting approval conditions for the loan closing have been satisfied. Takes appropriate remedial actions to Resolve deficiencies and Escalates questions/disputes to appropriate level when necessary.
+ Determines closing date expectations and advises sales and credit of obstacles that May impede meeting client expectations.
+ Coordinates efforts to establish the closing date and time with all parties concerned including internal and external attorneys (as applicable), title companies, external customer and relationship manager or financial center manager.
+ Coordinates efforts to engage and finalize preparation of loan documents by internal and external counsel in a timely manner.
+ Reviews loan documents and identifies/resolves shortfalls to insure alignment with the deal structure and credit approval.
+ Understands all business entity structures and obtains/reviews entity documents to determine authorized parties that can bind the entity to the loan transaction.
+ proactively contacts customers directly to obtain required documentation and when facilitating closing date/times, when applicable.
+ Collaboratively works with and shares knowledge with internal partners and divisions.
+ Understands, determines and obtains appropriate Approval for compliance requirements, such as commercial customer identification Program (CIP), Reg. U, consumer purpose, Flood, etc.
+ Understands and makes determination of appropriate loan coding needed for portfolio and Regulatory reporting purposes, such as loan purpose, collateral type, obligation type, etc.
+ Demonstrates and appropriately applies a working knowledge of diverse commercial loan documentation, Legal & Regulatory requirements (including unique state regulations), policies and procedures, and applies that knowledge.
+ Obtains and Understands all funding information and creates and/or reviews the settlement Statement providing direction for the disbursement of loan proceeds.
+ For internally prepared loans, makes the final determination that all due diligence has been completed, final credit approval has been received, all policies and regulations have been met. Upon this determination, notifies sales, credit, title company, etc. of due diligence complete status and requests document preparation for the loan closing for attorney prepared loans, makes the final determination that all due diligence has been completed, final credit approval has been received, all closing conditions, policies and regulations have been met. Upon this determination, notifies sales, credit, title company, outside counsel, etc. of authorization to close the transaction. The loan closing cannot occur without this final LCS decision.
+ Works directly with outside counsel on externally prepared commercial loan documentation, acting on the bank's behalf to review all loan documentation and confirms all due diligence items are addressed by bank or attorney, if applicable.
+ Provides guidance and Support to business Partners in order to Meet the needs of external customers.
+ Able to coach business Partners on the Retail business banking and commercial lending loan closing Process.
+ Interacts and communicates daily with all levels, including financial center employees, supporting business unites, relationship managers, credit, underwriters, document preparation, REVG, title companies, 3rd parties, attorneys, flood vendors to ensure
+ Ensures all individual and departmental goals and service level agreements (SLAs) are met.
+ Stays current with and applies credit policy and procedures to all transactions to mitigate risk to the Bank.
+ Reviews appropriate loan accounting system and Identifies discrepancies between system structure and credit approval structure and works with credit to resolve.
+ Other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
+ 2 years of commercial banking/commercial real estate loan experience with a focus on due diligence and loan documentation.
+ High school diploma or equivalent. Bachelors degree preferred.
+ Strong time management and organizational skills evidenced in Previous assignments.
+ Demonstrates an understanding of applicable bank policies and procedures as they pertain to the satisfaction of loan closing conditions as well as vendor documents and services.
+ Strong knowledge of most common vendor documents title work, appraisals, flood determinations, lien searches.
+ Strong knowledge of loan documents and requirements.
+ Strong knowledge of commercial lending and loans.
+ Thorough understanding of all business banking and commercial loan products.
+ Thorough knowledge of business banking and commercial lending credit policy/Guidelines.
+ Thorough knowledge of loan documentation, collateral evaluation, Lien Perfection, local, state and Federal Regulatory requirements.
+ Thorough knowledge of B2B, CCAS, AFS, RIMS, CHQ, loan Doc Prep system (or equivalent vendor systems), and other banking systems preferred.
+ Strong personal computer skills with Demonstrated knowledge of Microsoft Excel, Word, and email.
+ Self-starter and Works with minimal direction.
+ Strong verbal and written communication skills.
+ Strong negotiation skills.
+ Strong interpersonal skills and team orientation.
+ Ability to Meet deadlines under pressure.
+ Ability to appropriately escalate issues requiring problem solving and decision making.
#LI-TC1
Commercial Loan Closing Specialist
Total Base Pay Range 53,400.00 - 109,500.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Rosemont, Illinois 60018
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Consumer Credit Loan Specialist
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Perform pre-underwriting and processing duties needed to fulfill consumer equity and non-equity loan applications. Review and validate complex underwriting stipulations associated with the consumer lending process.Provideaccurate,clearand concise information and provide a superior lending experience for external customers through phone interaction and email. Primary loan facilitator for external customers to ensure work flow deadlines and service level agreementsaremet.Responsible formoving the loan file through the pipeline upon receipt of the application, including updating the file and all systems as work progresses through the underwriting process.
Partner with internal departments to escalate and resolve issues and problems. Quickly and efficiently promotes excellence in employee and customer experience. Always do the right thing for customers and colleagues, and ensure thatactionsandbehaviorsdrive a positive customer experience. Achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
DUTIES & RESPONSIBILITIES:
* Proactively contact customers to collect documents needed to underwrite application (including, but not limited to, income documentation, trust information, etc.)
* Provide accurate information to the customer, explains products and policies in a clear, concise manner to ensure they understand documents needed for a lending decision
* Evaluate loan documentation, review income documents, analyze data, and clear conditions per delegated authority (credit and non credit documents)
* Effectively translate internal communication to customer to ensure all information is delivered professionally, accurately, and timely
* Active liaison between the client, underwriting and financial center to meet all loan and customer requirements
* Actively manage pipeline of consumer loan applications
* Fields inbound calls from internal and external customers.
* Understand and review personal and business tax returns and other income documents
* Understand and review vendor documents (title, appraisal, flood, verification of employment, etc.) to communicate with internal and external customers any unexpected issues or needs
* Maintain high level of customer service by being proactive in communicating with borrowers and loan originators.
* wnership as the escalation point for internal and external customer questions pertaining to documents needed for loan products
* Ensure accurate, complete, and timely loan data on processing and underwriting system
* Actively participate in ongoing efforts to continually improve customer service for internal and external customers
* Support the retail business partners in connection with consumer loan applications processed in the consumer credit centers.
* Maintain an in-depth, expert knowledge of all equity and non-equity lending products and services as they relate to procedures, increased efficiencies and policies
* Accurately enter issues into CIT so that issues can be routed appropriately, worked, tracked and resolved following standard Customer Complaint processes
* Respond to complex questions and issues from banking centers regarding products, systems and/or operational procedures in the banking center.
* Work independently to research and resolve issues or answer questions that often involve interpretation of bank policies and procedures.
* Responsible for completing call tracking and support documentation as required
* Act as a Trusted Advisor, proactively educating customers and bankers with each interaction.
* Consistently meet all quality, handle time, and aux/adherence standards.
* Mentor and train less experienced Loan Specialists
* Assist with training and on boarding of new Loan Specialists
* Serve as Consumer Lending Representative in the review of updates to existing procedure and newly developed procedures.
* Support Consumer Lending on departmental projects.
* Identify and communicate differences in regards to Regional Credit Center Operations
* Work with both credit centers to ensure consistencies and similar customer experience
* Understand loan policies and underwriting procedures to be able to explain cash flows, debt to incomes, and loan decisions to bankers
* Responsible for subject matter expertise regarding consumer credit policy and loan documentation requirements
* Respond to general inquiry emails in shared email box
* Provide all services above to Fifth Third customers calling into the credit center
* Perform any other duties as assigned.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* Minimum three (3) or more years of consumer lending experience in processing or customer service required
* In-depth knowledge of loans and lending guidelines
* Detailed knowledge of processing, underwriting and closing procedures
* In-depth knowledge and understanding of loan application and underwriting systems
* Previous experience managing a pipeline required
* Proven computer skills
* Demonstrated leadership and organization skills
* Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired
* Demonstrated teamwork and customer service skills
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions andregistrationrequiredforemployment in this position
Consumer Credit Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyConsumer Credit Loan Specialist
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Perform pre-underwriting and processing duties needed to fulfill consumer equity and non-equity loan applications. Review and validate complex underwriting stipulations associated with the consumer lending process.Provideaccurate,clearand concise information and provide a superior lending experience for external customers through phone interaction and email. Primary loan facilitator for external customers to ensure work flow deadlines and service level agreementsaremet.Responsible formoving the loan file through the pipeline upon receipt of the application, including updating the file and all systems as work progresses through the underwriting process.
Partner with internal departments to escalate and resolve issues and problems. Quickly and efficiently promotes excellence in employee and customer experience. Always do the right thing for customers and colleagues, and ensure thatactionsandbehaviorsdrive a positive customer experience. Achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
DUTIES & RESPONSIBILITIES:
+ Proactively contact customers to collect documents needed to underwrite application (including, but not limited to, income documentation, trust information, etc.)
+ Provide accurate information to the customer, explains products and policies in a clear, concise manner to ensure they understand documents needed for a lending decision
+ Evaluate loan documentation, review income documents, analyze data, and clear conditions per delegated authority (credit and non credit documents)
+ Effectively translate internal communication to customer to ensure all information is delivered professionally, accurately, and timely
+ Active liaison between the client, underwriting and financial center to meet all loan and customer requirements
+ Actively manage pipeline of consumer loan applications
+ Fields inbound calls from internal and external customers.
+ Understand and review personal and business tax returns and other income documents
+ Understand and review vendor documents (title, appraisal, flood, verification of employment, etc.) to communicate with internal and external customers any unexpected issues or needs
+ Maintain high level of customer service by being proactive in communicating with borrowers and loan originators.
+ wnership as the escalation point for internal and external customer questions pertaining to documents needed for loan products
+ Ensure accurate, complete, and timely loan data on processing and underwriting system
+ Actively participate in ongoing efforts to continually improve customer service for internal and external customers
+ Support the retail business partners in connection with consumer loan applications processed in the consumer credit centers.
+ Maintain an in-depth, expert knowledge of all equity and non-equity lending products and services as they relate to procedures, increased efficiencies and policies
+ Accurately enter issues into CIT so that issues can be routed appropriately, worked, tracked and resolved following standard Customer Complaint processes
+ Respond to complex questions and issues from banking centers regarding products, systems and/or operational procedures in the banking center.
+ Work independently to research and resolve issues or answer questions that often involve interpretation of bank policies and procedures.
+ Responsible for completing call tracking and support documentation as required
+ Act as a Trusted Advisor, proactively educating customers and bankers with each interaction.
+ Consistently meet all quality, handle time, and aux/adherence standards.
+ Mentor and train less experienced Loan Specialists
+ Assist with training and on boarding of new Loan Specialists
+ Serve as Consumer Lending Representative in the review of updates to existing procedure and newly developed procedures.
+ Support Consumer Lending on departmental projects.
+ Identify and communicate differences in regards to Regional Credit Center Operations
+ Work with both credit centers to ensure consistencies and similar customer experience
+ Understand loan policies and underwriting procedures to be able to explain cash flows, debt to incomes, and loan decisions to bankers
+ Responsible for subject matter expertise regarding consumer credit policy and loan documentation requirements
+ Respond to general inquiry emails in shared email box
+ Provide all services above to Fifth Third customers calling into the credit center
+ Perform any other duties as assigned.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
+ Minimum three (3) or more years of consumer lending experience in processing or customer service required
+ In-depth knowledge of loans and lending guidelines
+ Detailed knowledge of processing, underwriting and closing procedures
+ In-depth knowledge and understanding of loan application and underwriting systems
+ Previous experience managing a pipeline required
+ Proven computer skills
+ Demonstrated leadership and organization skills
+ Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired
+ Demonstrated teamwork and customer service skills
+ This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions andregistrationrequiredforemployment in this position
Consumer Credit Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
CRA Loan Specialist
Dayton, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
* Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
* Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
* Follow defined protocol for escalation of exceptions.
* Take applicant applications by completing Fannie Mae form 1003 on the laptop.
* Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
* Manage pipeline for all originated loans through closing and complete required management reports.
* Communicate with applicants and/or referral sources by providing timely updates and progress reports.
* Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
* Attend and participate in all Consumer Lending meetings as required by management.
* This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
* High school diploma or equivalent mandatory. Four-year college degree preferred.
* Knowledge of conventional and/or government lending guidelines.
* Knowledge of residential mortgage processing, underwriting, and closing procedures.
* Knowledge of federal lending regulations governing real estate lending.
* Demonstrated organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Proven computer skills.
* Basic sales technique skills.
* Strong desire to excel in a competitive environment.
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Sidney, Ohio 45365
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-Apply