Technical Writer jobs at U.S. Bank

The Global Markets & Risks Booking and Post Trade IT team is responsible for booking and post trade applications for Equity Derivatives, Securities Lending, Global Macro (Rates, FX, Commodities), Credit Front Office and Support Functions teams. The team is involved in the different phases of application development: user needs collection, analysis, design, implementation, delivery, support, and maintenance, within an agile framework. We are seeking a Operations IT Business Analyst specializing in: Equities Booking and Post-Trade domain, particularly in areas such as Equity/Securities Lending, Operations, Compliance, and Accounting (Loanet, Sophis, Broker Dealer back-office applications, …) Collateral Management and Cash Management in external and internal applications (Calypso…) for Global Markets activities. The candidate will primarily be involved in Business Analysis to help implement new features in the supported applications, and in functional support for end-users in Operations. He/She/They will work closely with Operations and global IT Teams and will have a good knowledge of financial products and Operations. The candidate's responsibilities will include gathering requirements from operations, writing business requirements, creating mockup screens or proofs of concept, liaising with IT developers (both locally and in Head Office), defining and executing test scripts, and coordinating with end-users for User Acceptance Testing (UAT). Additionally, the candidate will be responsible for functional support and will assist with planning and status reporting. Main responsibilities include: Business Analysis / Project Management: Collaborate closely with user representatives (traders, operations personnel, etc.) to gather and document business requirements. Conduct and document impact and gap analyses. Evaluate IT solutions to determine the best fit for business needs. Develop user stories and detailed functional specifications for IT development teams. Define and execute test scripts. Coordinate User Acceptance Testing (UAT). Engage in project scoping and planning, progress reporting, and the identification and management of issues and risks, ensuring effective communication throughout. Functional Support / Maintenance: Provide day-to-day support for Booking and Back Office applications, including booking, straight-through processing, settlement, clearing, reporting, and accounting. collateral management, cash management, straight-through processing, settlement, clearing, reporting, and accounting. Qualifications : Bachelor Degree in Computer Science / Finance Experience in IT business analysis for Back Office in the Finance industry Functional knowledge of Equity/Securities Lending activities from a operations perspective including booking, settlement, clearing, reporting and accounting for US broker dealer. Functional knowledge of Equity and fixed income activities from a collateral and cash management perspective. Knowledge of booking, settlement, clearing, reporting and accounting is a plus Familiarity with Collateral and Cash Management systems (Calypso or equivalent). Familiarity with Broker Dealer systems (e.g., Phase 3/Shadow Suite), and trading systems such as Sophis (or equivalent), Smart Loan, Loanet,. Knowledge of SQL, Jira, Confluence Strong communication skills.to effectively support the needs of Operations and Front Office teams Ability to quickly prioritize and multi-task in a fast-paced environment on multiple applications Strong analytical and problem-solving skills Detail oriented with the ability to multi-task Strong interpersonal and organizational skills Knowledge in Agile scrum practices and methodologies is a plus Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law. Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities. The salary range for this position will be between $145,000 - $180,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance

Primary responsibilities of the Technical Business Analyst include overall coordination and follow up of requirements gathering for Data Management related projects, writing Business Requirements as needed for Agile projects, along with assisting in writing Technical Design and Data Lineage Documents. This candidate will also be responsible for tracking the progress of projects and related tasks, which will include tracking follow-ups from meetings and scrums, assessing the status of related JIRA tasks and coordinating planned releases. Responsibilities Liaison between business users and technical team Schedule business requirements sessions, document meeting minutes and track follow-ups Write Business Requirement Documents Assist with Technical Design and Data Lineage Documents Ensure Technical Design addresses the Business Requirements Effectively track the progress across projects and ensure business requirements are being followed Coordinate planned releases and send out release announcements Assist in creating, tracking and following up on JIRA tickets Conduct Stakeholder Interviews and facilitate meetings for requirements elicitation Ability to work in a team-oriented, fast-paced agile environment managing multiple Qualifications 4+ years working as a Technical BA 4+ years working on Agile projects 2-4+ years of SQL experience (Oracle and SQL Server, MongoDB a plus) 4+ years of Data Analysis/Trouble shooting 4+ years writing Business Requirement, Technical Design and Data Lineage Documents Ability to interpret business requirements into technical requirements Strong Meeting Facilitator Must be able to multi-task effectively Great organizational skills Excellent communication skills

Responsive recruiter Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Wellness resources Description Quality Systems Technical Writer Department: Quality Assurance Reports To: Director of Quality Assurance Date Updated: August 2025 Position(s) Supervised: None POSITION SUMMARY Blood Bank of Alaska (BBA) is seeking a detail-oriented Quality Systems Technical Writer at our main campus in Anchorage, AK. For this full-time position, you will be a key member of the Quality Assurance team, providing the blood bank with essential support for quality processes and assessments. You should be someone excited by the idea of analyzing non-conformances and providing clear written evaluations of such discrepancies. Using your excellent communication skills and experience, you will collaborate with subject matter experts at all levels of the company to ensure that reports are complete and accurate. You should also enjoy the challenge of writing and editing procedures that are easy to follow and that consistently produce expected outcomes. This role has a heavy focus reviewing procedural deviations and performing internal assessments. Excellent analysis, critical thinking, and written communications skills are required. Knowledge of blood banking, pharmaceutical manufacturing, or healthcare is certainly a plus. This position will be responsible for: Writing, revising, editing, and approving Standard Operating Procedures (SOPs) Assisting document owners in writing and revising SOPs Serving as the initial approver on SOPs and other controlled documents Ensuring consistency across departments when policies or procedures change Editing all SOPs for stye, consistency, clarity and voice Coordinating document control processes ESSENTIAL DUTIES AND RESPONSIBILITIES Perform duties in compliance with all applicable regulatory and accrediting agencies. Ensure OSHA regulations and cGMPs are adhered to. Coordinate drafting of new and revision of current SOPs, attachments, and forms. Update and maintain document owners, approvers, and copyholders in Quality Management Software (QMS). Serve as administrator of QMS database. Troubleshoot user issues and coordinate upgrades with Information Services (IS). Assist with implementing additional modules in the QMS. Train staff in using the QMS, including copyholder training, document owner training, advanced searches and analysis, etc. Assist Quality Assurance department with creating and updating documents, including training checklists, competencies, etc. Assist with creation and updating of additional documents used by BBA and drafting of regulatory submissions. Follow all pertinent SOPs that relate to this position. Document required information on appropriate records as needed. Use software to prepare and edit SOPs, attachments, and forms, ensuring: o Use of proper punctuation, grammar, spelling, and style o Consistency of abbreviations, format, and terminology o Clarity of content and incorporation of all required material Assist document owners and management who write and revise SOPs. Conduct research for creation of and changes to SOPs, utilizing manuals, periodicals, AABB standards, FDA regulations, and relevant sources. Coordinate document control process with the Document Control Specialist. Maintain positive communication with all departments. Promote a positive work environment in which staff work cooperatively towards objectives. Exhibit support of BBA values, mission statement, quality objectives, and customer service standards at all times. Perform other duties as assigned and qualified to do. CUSTOMER INTERACTION/PROBLEM SOLVING Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customer's needs a high priority in face-to-face, telephone, and email contact. Must consistently deliver service in a timely, accurate, professional, and friendly manner. Must demonstrate a high level of problem-solving skills. QUALIFICATION REQUIREMENTSTo perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. GENERAL KNOWLEDGE, SKILLS, AND ABILITIES Highly detailed orientated. Strong computer skills, Proficient in Microsoft Office applications (Word, Excel, PowerPoint). Ability to work independently, self-motivating, perform tasks of a detailed nature accurately within required timeframes, and adapt to fluctuating workloads. Exceptional organizational skills and ability to prioritize work. Thorough knowledge of business English, spelling, and punctuation. Effective written and verbal communication skills. Excellent writing ability for technical, professional, and other related documents. Ability to demonstrate strong technical writing skills given initial information pertaining to subject matter and identify changes needed in documents and promote implementation of changes effectively in a timely manner. Ability to problem solve at a high level through interpretation of regulatory guidelines, applicable laws and statures, industry standards, and quality-focused decision making. Demonstrate ability to network with internal and external resources, build relationships conducive to a quality environment and continue growth in knowledge areas related to industry. Ability to instruct and train document owners and authors on writing and updating documents in QMS. Ability to instruct and train copyholders on preparing staff reading lists and maintaining SOP manuals. Ability to instruct and train staff in additional QMS modules. Ability to organize and maintain company records. Ability to interface effectively and harmoniously with employees, public, and regulatory inspectors. Knowledge of general safety and quality assurance procedures. Ability to maintain confidentiality of donors, customers, employees, and BBA business information. Ability to work in an ever changing environment. EDUCATION Associate's or Bachelor's Degree in relevant field strongly preferred (English, journalism, etc.). Experience may be substituted with a demonstrated ability to perform regulatory interpretation and advanced technical writing. EXPERIENCE Minimum two or three years of journalism or technical writing. CERTIFICATES, LICENSES, ETC. Minimum: Valid Driver's License WORK ENVIRONMENT Extensive use of computers. Must be able to lift at least 30 pounds and sit for long periods of time. Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace. Must be able to walk moderate distances, climb stairs, reach, push, pull, and bend in order to perform his/her job duties. Blood Bank of Alaska is a family of over one hundred dedicated staff from various backgrounds and expertise. Our focus on innovation and donor satisfaction is at the core of everything we do. Blood Bank of Alaska is more than just a blood center. It is home to a talented team of professionals. BBA strives to provide benefits beyond a salary because our employees are essential to our success. For more than 60 years, Blood Bank of Alaska has been at the forefront of Alaska healthcare ensuring that medical facilities across the state have a safe and adequate blood supply. More than 2,000 volunteer blood donors visit a BBA blood center every month in order to supply blood in case of accidents, trauma, heart surgery and treatment of diseases such as cancer. Blood Bank of Alaska collected 682 units the first year of operation in 1962 and we now collect over 20,000 units a year and ship those units thousands of miles throughout the state from Barrow to Juneau. Benefits Health InsuranceEach year, you have the opportunity to choose the health and insurance benefits that are right for you and your family. You have choices in these areas:· Medical· Dental· Vision· Life Insurance· Disability Insurance· Health Savings AccountWellnessYour health matters to us. BBA provides a comprehensive wellness program that will help you improve your health, achieve your individual goals, and make wellness a part of everyday life for you and your family.RetirementBlood Bank of Alaska provides retirement benefits designed to help you achieve your future retirement goals:· 401(k) plan: a savings plan with matching contributions from BBAWork/Life BenefitsWe believe that work is important, but balance is essential. BBA provides several programs designed to help achieve this balance for our team members:· Paid Annual Leave· Educational Assistance· Employee Assistance Programs· Service Awards· Employee Discounts on Cell Phones (Other Items As Available) ACCESS MRFS BBA is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, disability, marital/veteran status or any other legally protected status. Those individuals seeking assistance in the recruitment process are strongly encouraged to contact our Human Resource Department.

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA. We are looking for a Senior Technical Writer to lead the documentation of deployment and customer-facing information. Responsibilities: * Develop, update, and manage Operational Process Manuals, Repair Manuals, Safety Information Guides, and other essential documents * Gather information from subject matter experts (such as engineers, software developers, product managers, safety leads and technicians) to ensure accurate and effective documentation * Standardize content using documentation tools * Assist in creating operator and technician-friendly training content, including step-by-step guides and visuals * Create dashboards and tracking tools to monitor documentation updates, report progress, and optimize content based on feedback * Develop new and/or revise existing content as necessary and on-time, based on the request * Create and own a change request and revision control process for all published documentation. Manage said tasks in a collaboration software dashboard such as JIRA. Requirements: * Technical writing experience (software and/or hardware) with knowledge of relevant content development tools * Bachelor's degree, certificate in Technical Writing, or equivalent professional experience * Strong attention to detail, strong personal organization, collaboration, and time management skills. Ability to be creative and open-minded when approaching problems * Markup language experience (such as HTML, XML, DITA XML, or SGML) * Structured authoring tool experience (such as oXygen, XMetaL, structured FrameMaker, or Arbortext Editor) * Content Management System (CMS) experience (such as SDL/RWS, etc.) * Style guideline experience (Simplified Technical English, S1000D, MIL-STD, MMSTP, or custom style guide creation or contributions) * Great communicator The US hourly range for this contract position is $55-$70/hr. The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.

Must Have Technical/Functional Skills * Ability to communicate complex ideas clearly and concisely. * Understanding the subject matter, often requiring experience in software development or related fields. * Ability to gather and analyze information effectively. * Expertise in improving document usability through visual elements like graphs and charts. * Expertise in tailoring communication based on the audience's knowledge and understanding. Roles & Responsibilities * Develop, write, and maintain technical documentation for software applications, APIs, SDKs, and tools. * Translate complex technical concepts into clear, user-friendly content for both technical and non-technical audiences. * Collaborate with developers, product managers, and subject matter experts (SMEs) to gather information and validate content. * Create and update user guides, online help, FAQs, knowledge base articles, and training materials. * Ensure consistency, clarity, and compliance with company style guides and documentation standards. * Use content management systems (CMS), version control tools, and publishing platforms to manage documentation. * Participate in design and code reviews to stay informed about product changes and upcoming features. · Continuously improve documentation based on user feedback and product updates. * Maintain and update API documentation using tools like Swagger, Postman, or similar TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $110,000-$120,000 a year

Must Have Technical/Functional Skills This role will focus on functional modules such as UI Benefits(claim filing, etc) and employer tax, and work closely with BAs, developers, QAs to produce clear, user-friendly materials, including step-by-step guides and system design artifacts. You will also interact directly with the system to capture screenshots, document scenarios, and contribute to the success of training efforts. Roles & Responsibilities * Proficiency in using Microsoft Office Suite, Adobe Acrobat, and documentation platforms such as SharePoint, JIRA, Confluence. * Strong command of English with excellent writing, editing, and formatting skills. * Preferred: Experience with Unemployment Insurance systems, especially in areas related to claims, employer tax, or benefits. Salary Range: $100,000 $110,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-DNI

In this role, you will support with documentation needs by assisting with content research, editing, formatting, and maintenance of materials that support internal systems, regulatory compliance, and business processes. Ensure documentation meets standards for clarity, readability, and quality across the organization. Guided by lead technical writers and leadership, help translate complex operational and regulatory concepts into clear, actionable policies and procedures written in a unified and practical style. Responsibilities Collaborate with technical writing team and Enterprise Risk Management (ERM) leaders to support the editing and lifecycle maintenance of credit union documentation such as policies and procedures via the SharePoint Document Review Workflows Assist in editing, proofreading, and formatting documents to ensure clarity, consistency, and adherence to internal style guides Support needed outreach with subject matter experts (SMEs) across the credit union lines of business, reporting back to other technical writers and ERM leaders for further action Support ensuring documentation version control and key data attributes are appropriately logged in the internal system of record (i.e., GRC system) Support translating business operations, technical material, and regulatory and compliance requirements into functional policies, standards, and procedures with appropriate specificity, plain language style, and uniform voice, with a focus on sound business practices Education:Years of Experience:In Lieu of Education: License/Certifications/Training: Compensation & Benefits: Typical hiring range: $67,100 - $94,750 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. Additional Compensation: Annual performance bonus Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match. Additional Benefits: Work from home up to 3 days a week Paid parental leave Employee discount programs Time off including paid personal and sick days 11 paid holidays Education reimbursement *Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment. Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives. The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Voted one of Chicago's Best Places to Work by the Chicago Tribune for the eighth year in a row, Clarity Partners is hiring! Clarity Partners is seeking a Technical Writer local to Chicago, IL to collaborate with experienced writers and internal teams, on a client facing project. This position will report in a hybrid setting. Responsibilities: Edit deliverables across multiple workstreams to ensure a high level of consistency in documentation. Actively gather customer feedback on deliverables and creating changes on given feedback. Edit other writer's technical documents, ensuring compliance with client specifications. Assist in communicating deliverable status and deadlines with customers as well as internal and external personnel. Perform any other job-related instructions or ad-hoc requests with accommodation. Requirements Requirements: Demonstrate excellent verbal and written communication skills, must be fluent in reading, writing, and speaking in English. 3-5 years of experience writing and editing complete, complex technical documents, which includes organizing the documents and collaborating with internal and external personnel (e.g., agencies, customers). Intermediate proficiency in Microsoft Word, Microsoft Excel, Microsoft Access, and Microsoft PowerPoint is required. Strong attention to detail and ability to stay organized with multiple projects in a fast-paced, changing environment. Bachelor's degree is preferred. Clarity is committed to fair and equitable compensation practices. For the Technical Writer, the base salary pay range is $70,000-$85,000. The range represents a good faith estimate that Clarity reasonably expects to pay for this job at the time of posting. Compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

Job Title: Technical Writer. Duration: Full -Time. NEED IRS MBI Clearance. Key Role: Support a highly visible and mission critical program working closely with the Business and Technical Architecture and Engineering SMEs to develop, manage, and update variety of technical documentation. Perform data analysis and research and presenting findings to key stakeholders. Collaborate with the Agile Delivery Teams Scrum Masters to manage technical documentation. Understand the technical and functional requirements to be able to review technical documentation for compliance and approval. Collaborate with business and technical team members as needed to ensure documentation is clear and concise. Maintaining spreadsheets and other artifacts that capture reference tables and configurations. Help maintain Application Data Dictionaries. Basic Qualifications: Experience in interfacing with Business stakeholders, capture requirements and rules and translate them for the larger team Knowledge of the system development life cycle and software project management approaches and requirements, design, and testing techniques Knowledge of established and emerging data technologies, data visualization, and unstructured data Ability to obtain a security clearance Bachelor's degree Additional Qualifications: Experience in working with the Internal Revenue Service (IRS) Experience with leading a project, task, or team Ability to have a high degree of professionalism and tolerance to change Ability to commit to continuous learning to increase relevant skills Ability to perform tech writing skills set under various constraints, inlcuding deadline and ambiguity Possession of excellent analytical and problem -solving skills Possession of excellent oral and written communication skills

Since 1996, epay, a business segment of Euronet, has been at the center of connecting local and global brands to consumers. Our capabilities, platforms, products, and solutions cater to the changing consumer demand for content and payments in categories such as mobile, gaming, and entertainment. We are seeking a Software Technical Writer to support our business. The Software Technical Writer will create clear, concise, and accurate documentation for software products and systems. This role ensures that technical information is accessible to both technical and non-technical audiences, supporting product usability and compliance with organizational standards. Duties and Responsibilities: Develop and maintain user guides, API documentation, installation manuals, and release notes for software applications. Collaborate with software engineers, QA analysts, and product managers to gather technical details and ensure documentation accuracy. Translate complex technical concepts into easy-to-understand language for diverse audiences. Ensure documentation adheres to company style guides and industry best practices. Manage version control and maintain documentation in appropriate repositories (e.g., Confluence, Git). Review and update documentation based on product changes and feedback. Assist in creating diagrams, flowcharts, and visuals to support written content. Requirements Bachelor's degree in Technical Communication, Computer Science, or related field, or equivalent experience. Proven experience writing technical documentation for software products. Strong understanding of software development concepts and tools. Excellent written and verbal communication skills. Proficiency with documentation tools (e.g., MadCap Flare, Confluence, MS Word) and version control systems (e.g., Git). Experience with Agile development environments. Familiarity with APIs and programming languages (e.g., C++, Java, SQL). Knowledge of UX principles and ability to create user-friendly content. Benefits Staff purchase discount on epay product range Technical and Personal Development Training Annual Incentive Bonus based on achieving company performance 401(k) Plan Health/Dental/Vision Insurance Employee Stock Purchase Plan Company-paid Life Insurance Company-paid disability insurance Tuition Reimbursement Paid Time Off Paid Volunteer Days Paid Holidays Casual Office Attire Plus many more employee perks & incentives! We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Since 1996, epay, a business segment of Euronet, has been at the center of connecting local and global brands to consumers. Our capabilities, platforms, products, and solutions cater to the changing consumer demand for content and payments in categories such as mobile, gaming, and entertainment. We are seeking a Software Technical Writer to support our business. The Software Technical Writer will create clear, concise, and accurate documentation for software products and systems. This role ensures that technical information is accessible to both technical and non-technical audiences, supporting product usability and compliance with organizational standards. Duties and Responsibilities: * Develop and maintain user guides, API documentation, installation manuals, and release notes for software applications. * Collaborate with software engineers, QA analysts, and product managers to gather technical details and ensure documentation accuracy. * Translate complex technical concepts into easy-to-understand language for diverse audiences. * Ensure documentation adheres to company style guides and industry best practices. * Manage version control and maintain documentation in appropriate repositories (e.g., Confluence, Git). * Review and update documentation based on product changes and feedback. * Assist in creating diagrams, flowcharts, and visuals to support written content.

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: We are seeking a detail-oriented and technically proficient Technical Writer to join our blockchain engineering team. This role is ideal for someone who can translate complex Web3 and smart contract concepts into clear, concise, and user-friendly documentation. You'll be responsible for creating and maintaining technical documentation, user guides, and developer resources for our smart contracts and smart contract based applications. Your Primary Responsibilities: Develop and maintain comprehensive documentation for smart contract applications, including user guides, API references, and system overviews. Collaborate with engineering and product teams to understand new features and translate them into accurate and accessible documentation. Create tutorials, walkthroughs, and FAQs to support users and developers interacting with our applications. Ensure documentation is consistent with brand voice, technical accuracy, and usability standards. Maintain version control and change logs for documentation updates. Organize and manage documentation repositories using tools like Git, Notion, or Confluence. Conduct user research and gather feedback to improve documentation quality and relevance. Stay current with Web3 trends, tools, and best practices to ensure documentation reflects the latest standards and innovations. Qualifications: Minimum of 4 years of experience in technical writing, preferably in software or blockchain environments. Bachelor's degree preferred or equivalent experience Talents Needed for Success: Strong understanding of Web3 technologies, including smart contracts, dApps, and blockchain fundamentals. Experience documenting APIs, SDKs, and developer tools. Proficiency with documentation tools such as Markdown, Git, and static site generators. Excellent written and verbal communication skills. Ability to work independently and manage multiple documentation projects simultaneously. Strong attention to detail and commitment to clarity and accuracy. Experience working with smart contracts Familiarity with Solidity, Rust, or other smart contract languages. Experience with Chainlink tools, including CCIP, Data Feeds, VRF, and Automation. Background in UX writing or instructional design. Contributions to open-source documentation or developer communities. Experience in financial services or regulated industries The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Pay and Benefits: * Competitive compensation, including base pay and annual incentive * Comprehensive health and life insurance and well-being benefits, based on location * Pension / Retirement benefits * Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. * DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: We are seeking a detail-oriented and technically proficient Technical Writer to join our blockchain engineering team. This role is ideal for someone who can translate complex Web3 and smart contract concepts into clear, concise, and user-friendly documentation. You'll be responsible for creating and maintaining technical documentation, user guides, and developer resources for our smart contracts and smart contract based applications. Your Primary Responsibilities: * Develop and maintain comprehensive documentation for smart contract applications, including user guides, API references, and system overviews. * Collaborate with engineering and product teams to understand new features and translate them into accurate and accessible documentation. * Create tutorials, walkthroughs, and FAQs to support users and developers interacting with our applications. * Ensure documentation is consistent with brand voice, technical accuracy, and usability standards. * Maintain version control and change logs for documentation updates. * Organize and manage documentation repositories using tools like Git, Notion, or Confluence. * Conduct user research and gather feedback to improve documentation quality and relevance. * Stay current with Web3 trends, tools, and best practices to ensure documentation reflects the latest standards and innovations. Qualifications: * Minimum of 4 years of experience in technical writing, preferably in software or blockchain environments. * Bachelor's degree preferred or equivalent experience Talents Needed for Success: * Strong understanding of Web3 technologies, including smart contracts, dApps, and blockchain fundamentals. * Experience documenting APIs, SDKs, and developer tools. * Proficiency with documentation tools such as Markdown, Git, and static site generators. * Excellent written and verbal communication skills. * Ability to work independently and manage multiple documentation projects simultaneously. * Strong attention to detail and commitment to clarity and accuracy. * Experience working with smart contracts * Familiarity with Solidity, Rust, or other smart contract languages. * Experience with Chainlink tools, including CCIP, Data Feeds, VRF, and Automation. * Background in UX writing or instructional design. * Contributions to open-source documentation or developer communities. * Experience in financial services or regulated industries The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Junior TCTO/EC Technical Writer Deployed to the U.S. Coast Guard (USCG), write and provide administrative support for technical orders and engineering change documents related to USCG surface fleet logistics. Maintain engineering change project files as per established procedures and style guides. Draft prototype packages for review and signature. Coordinate reviews of preliminary and final engineering change documents. Support the execution of technical orders, engineering change development, and deployment functions. Required Skills Demonstrated excellence in speaking, reading, and writing in American English using proper grammar and punctuation. Oral and written communication skills to prepare complete, logically arranged, and legally defensible technical documents for incorporation into contracts are essential. This position involves speaking to a wide variety of people, both internal and external to the Coast Guard, and in commercial industries that serve the Coast Guard's needs. Excellent organizational skills and attention to detail. Ability to meet deadlines and work independently. Ability to edit and proofread the work of colleagues, especially of detailed technical documentation and reports. Working knowledge of all standard office equipment (phones, computers, scanners, copiers, etc.) as well as Microsoft Office applications. Excellent communication skills with all team members and agency personnel. Ability to work in a team environment that requires collaborating with others to solve problems and develop innovative solutions, often working with a diverse group of people who are geographically dispersed. Working knowledge of varying Coast Guard processes, principles, and tools such as databases used to review, maintain, and update cutter maintenance records. Desired Skills Working knowledge of Coast Guard tools: Fleet Logistics System (FLS), Naval & Electronics Supply Support System (NESSS), Electronic Asset Logbook (EAL), CG-LIMS STIP, SFLC Central, MPC Electronic Routing tools, and CG-LIMS. Job Duties Provide support to assist the agency with Time Compliant Technical Order (TCTO)/Engineering Change (EC) and administrative support. Collect, review, and analyze technical orders and engineering change documents. Support the execution of TCTO/EC development and deployment functions. Maintain engineering change project files per the current SFLC process and desk guides. Initiate and track tasking activities for engineering design, planned maintenance, configuration, and supply documentation using applicable IT tool(s). Draft prototype packages for Product Line Management review and signature. Prepare draft and final engineering change documents incorporating deliverables that address all surface fleet elements of logistics. Coordinate reviews of preliminary and final Engineering Change documents with Product Line and Shared Service Divisions of SFLC. Complete other engineering administrative tasks to move engineering changes from conception to deployment. Experience and Education Qualifications Minimum five (5) years' experience writing, reviewing, and editing engineering and technical documents and presentations. Minimum Associate's degree from an accredited college or university. Work Location Baltimore, MD, on-site at a Federal Government client. Security Clearance Requirements Must be able to obtain Public Trust clearance.

Job Description Junior TCTO/EC Technical Writer Deployed to the U.S. Coast Guard (USCG), write and provide administrative support for technical orders and engineering change documents related to USCG surface fleet logistics. Maintain engineering change project files as per established procedures and style guides. Draft prototype packages for review and signature. Coordinate reviews of preliminary and final engineering change documents. Support the execution of technical orders, engineering change development, and deployment functions. Required Skills Demonstrated excellence in speaking, reading, and writing in American English using proper grammar and punctuation. Oral and written communication skills to prepare complete, logically arranged, and legally defensible technical documents for incorporation into contracts are essential. This position involves speaking to a wide variety of people, both internal and external to the Coast Guard, and in commercial industries that serve the Coast Guard's needs. Excellent organizational skills and attention to detail. Ability to meet deadlines and work independently. Ability to edit and proofread the work of colleagues, especially of detailed technical documentation and reports. Working knowledge of all standard office equipment (phones, computers, scanners, copiers, etc.) as well as Microsoft Office applications. Excellent communication skills with all team members and agency personnel. Ability to work in a team environment that requires collaborating with others to solve problems and develop innovative solutions, often working with a diverse group of people who are geographically dispersed. Working knowledge of varying Coast Guard processes, principles, and tools such as databases used to review, maintain, and update cutter maintenance records. Desired Skills Working knowledge of Coast Guard tools: Fleet Logistics System (FLS), Naval & Electronics Supply Support System (NESSS), Electronic Asset Logbook (EAL), CG-LIMS STIP, SFLC Central, MPC Electronic Routing tools, and CG-LIMS. Job Duties Provide support to assist the agency with Time Compliant Technical Order (TCTO)/Engineering Change (EC) and administrative support. Collect, review, and analyze technical orders and engineering change documents. Support the execution of TCTO/EC development and deployment functions. Maintain engineering change project files per the current SFLC process and desk guides. Initiate and track tasking activities for engineering design, planned maintenance, configuration, and supply documentation using applicable IT tool(s). Draft prototype packages for Product Line Management review and signature. Prepare draft and final engineering change documents incorporating deliverables that address all surface fleet elements of logistics. Coordinate reviews of preliminary and final Engineering Change documents with Product Line and Shared Service Divisions of SFLC. Complete other engineering administrative tasks to move engineering changes from conception to deployment. Experience and Education Qualifications Minimum five (5) years' experience writing, reviewing, and editing engineering and technical documents and presentations. Minimum Associate's degree from an accredited college or university. Work Location Baltimore, MD, on-site at a Federal Government client. Security Clearance Requirements Must be able to obtain Public Trust clearance. Powered by JazzHR UfkaAkLU8I

We're looking for a content designer who's passionate about simplifying banking for business clients in the innovation economy and startup sector. Help us take a new banking platform out of beta and into general availability. You'll collaborate closely with design, tech, and product partners while enjoying being part of a wider content community of practice. As a UX Content Writer, Senior Associate at JPMorganChase, you'll play a pivotal role in shaping customer experiences through content and language, building customer confidence and driving engagement. Leveraging your advanced proficiency in UX writing, content architecture, and storytelling, you'll plan, create, and structure product content within a user experience design framework. Your work will have a moderate impact on product design, architecture, and functionality, while collaborating with cross-functional teams to ensure inclusive, accessible, and customer-centric solutions. You'll contribute to the content design practice by maintaining team resources and advocating for content design to design partners. With a strong understanding of financial services, you'll contribute to the development of innovative strategies and solutions, working independently and providing guidance to your team and peers. **Job Responsibilities** + Develop and implement content strategies for moderately complex products, ensuring alignment with user experience design principles and business objectives. + Collaborate with cross-functional teams to create engaging, user-friendly content that adheres to accessibility guidelines and inclusive design practices. + Utilize rapid iterative design techniques to create, test, and refine content concepts, incorporating user feedback and insights for continuous improvement. + Apply advanced writing and editing skills to produce clear, concise, and engaging content that effectively communicates complex concepts to diverse audiences. + Monitor and analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences. + Work five days a week in office. Hybrid and remote arrangements are not available. + Ability to prioritize work in a fast-paced environment while partnering with multiple teams at once. **Required Qualifications** + 3+ years of experience or equivalent expertise in content design, user experience design, or a related field. + Advanced proficiency in UX writing, content architecture, and storytelling. + Demonstrated experience in applying accessibility guidelines and inclusive design practices to create user-friendly content. + Proficiency in rapid iterative design techniques, with a track record of incorporating user feedback and insights for continuous improvement. + Strong knowledge of financial services industry, with the ability to apply this knowledge to content creation and strategy. + Familiarity with Figma, LLMs, and other work and productivity tools. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** New York,NY $104,500.00 - $145,000.00 / year; Brooklyn,NY $104,500.00 - $145,000.00 / year

We're looking for a content designer who's passionate about simplifying banking for business clients in the innovation economy and startup sector. Help us take a new banking platform out of beta and into general availability. You'll collaborate closely with design, tech, and product partners while enjoying being part of a wider content community of practice. As a UX Content Writer, Senior Associate at JPMorganChase, you'll play a pivotal role in shaping customer experiences through content and language, building customer confidence and driving engagement. Leveraging your advanced proficiency in UX writing, content architecture, and storytelling, you'll plan, create, and structure product content within a user experience design framework. Your work will have a moderate impact on product design, architecture, and functionality, while collaborating with cross-functional teams to ensure inclusive, accessible, and customer-centric solutions. You'll contribute to the content design practice by maintaining team resources and advocating for content design to design partners. With a strong understanding of financial services, you'll contribute to the development of innovative strategies and solutions, working independently and providing guidance to your team and peers. Job Responsibilities Develop and implement content strategies for moderately complex products, ensuring alignment with user experience design principles and business objectives. Collaborate with cross-functional teams to create engaging, user-friendly content that adheres to accessibility guidelines and inclusive design practices. Utilize rapid iterative design techniques to create, test, and refine content concepts, incorporating user feedback and insights for continuous improvement. Apply advanced writing and editing skills to produce clear, concise, and engaging content that effectively communicates complex concepts to diverse audiences. Monitor and analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences. Work five days a week in office. Hybrid and remote arrangements are not available. Ability to prioritize work in a fast-paced environment while partnering with multiple teams at once. Required Qualifications 3+ years of experience or equivalent expertise in content design, user experience design, or a related field. Advanced proficiency in UX writing, content architecture, and storytelling. Demonstrated experience in applying accessibility guidelines and inclusive design practices to create user-friendly content. Proficiency in rapid iterative design techniques, with a track record of incorporating user feedback and insights for continuous improvement. Strong knowledge of financial services industry, with the ability to apply this knowledge to content creation and strategy. Familiarity with Figma, LLMs, and other work and productivity tools.

We're seeking a seasoned content writer with strong SEO expertise and a passion for financial topics. In this role, you'll craft and optimize consumer-focused articles for Chase, leveraging advanced AI tools to enhance research, drafting, and content quality. You'll collaborate with SEO strategists, compliance, and business partners to deliver accurate, engaging, and compliant content. Success requires deep knowledge of SEO, comfort with AI-driven workflows, and the ability to manage multiple projects in a dynamic environment. As a Search Engine Optimization Content Writer on our content production team, you'll have an opportunity to flex your research, writing and editing skills while helping consumers improve their financial savvy. Reporting to the Managing Editor of Organic Search, your primary mission will be to help build out a best-in-class library of accessible financial content that promotes engagement, establishes authority and helps readers better understand the often tricky and complex world of money, credit and finance. You will be at the center of a fast-paced team, working closely with Search Engine Optimization strategists and editorial colleagues to write and optimize educational articles, using Artificial Intelligence. You'll be expected to leverage advanced Artificial Intelligence tools and platforms to streamline the drafting of long-form articles, enhance research efficiency, and optimize content quality and relevance. In addition, you'll be liaising regularly with a wide range of partners, including those who represent lines of business, compliance and legal. Job responsibilities: Research, write and edit an assortment of consumer-friendly SEO articles for Chase lines of business that include credit card, consumer banking, auto lending, home lending and more. Respond to a steady stream of edits in a timely basis and demonstrate an everyday mastery of detail. Be able to effectively liaise with subject matter experts (SMEs), compliance and legal teams and help shepherd articles toward approval and publication. Utilize AI-powered writing tools to draft, refine, and optimize long-form articles, ensuring content is both engaging and aligned with SEO best practices. Draft engaging, SEO-friendly articles at a consistent pace that allows the content team to meet monthly KPIs and annual OKRs. Manage a pipeline of live articles that are due for annual recertification, ensuring the content is fresh and up-to-date. Be able to hop in and out of platforms and applications at a moment's notice, drafting articles one moment, exploring specific metrics the next. Represent the SEO content team on calls with applicable stakeholders and partners. Maintain a superior level of risk and controls oversight in your everyday work, ensuring you follow the prescribed approval workflow for all your content. Required qualifications, capabilities and skills: 5+ years of verifiable work experience writing about financial services, pharmaceuticals, healthcare, or insurance with a selection of professional writing samples for us to evaluate. Proven project management skills that show your ability to maintain multiple assignments at once, while completing all required steps in a fast-paced production workflow. Demonstrated experience using AI-driven content creation tools (such as Writer.ai, ChatGPT, Jasper, or similar) to draft, edit, and enhance long-form articles. An understanding of AI prompt engineering and how to leverage prompting for consistent, high quality outputs. Experience having your work reviewed by multiple stakeholders/review partners Exhibit a firm grasp of SEO best practices and how they factor into quality content. Ability to liaise with a wide range of partners-in person, via Zoom and through email and messaging services. A proven ability to adapt to and learn new tech platforms and new workflow processes. Demonstrated ability to juggle multiple projects at once, hit deadlines and deliver toward clearly defined expectations. A high comfort level with multi-tasking and managing your time efficiently. Possess excellent verbal/written communication skills and attention to detail. Preferred qualifications, capabilities and skills: Demonstrated proficiency with Adobe Workfront as a project management and reporting tool. Advanced proficiency in leveraging Artificial Intelligence platforms. Possess some basic knowledge of financial products and services including credit card features, auto lending, consumer banking, and home lending. Experience having your work reviewed by multiple stakeholders/review partners-bonus if you have proven experience with compliance departments.

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better: - We've funded over $100 billion in loans for our customers, more than any other fintech- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender - Fintech Breakthrough Award: Best Lending Innovation Award - Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing- We are Forbes' Best Online Mortgage Lender for 2023- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive. A Better Opportunity The UX Writer will play a critical role in defining and refining the user experience for our digital products. The focus is on crafting clear, concise, and user-centric copy across all customer touchpoints, ensuring users can navigate our interfaces with clarity and confidence. This role combines writing talent with a deep understanding of user-centered design and product strategy. Responsibilities: Create clear, concise, and engaging copy for user interfaces, microcopy (buttons, error messages, instructional text), help articles, and notifications. Collaborate closely with designers, product managers, engineers, and researchers to ensure content aligns with user needs and business objectives. Develop and maintain content style guides and standards for tone, consistency, and brand voice across platforms. Conduct and apply user research and testing to optimize copy for usability and clarity. Edit and revise existing content for improved readability, accessibility, and effectiveness. Document and maintain copywriting guidelines and best practices. Actively participate in design and content brainstorming, usability reviews, and feedback sessions. Qualifications: Bachelor's degree in Communications, Human-Computer Interaction, or a related field. 2+ years of experience in UX writing, content strategy, or similar roles OR user research Excellent writing, editing, and communication skills with a user-first mindset. Strong understanding of user-centered design principles and digital product UX. Experience conducting user research and usability testing. Familiarity with design tools (Figma, Sketch, Adobe XD) and agile product workflows. Knowledge of accessibility standards and best practices. Collaborative spirit; able to work effectively with cross-functional teams. Experience in highly regulated industries or localization for global audiences preferred. Understanding of content management systems (CMS), HTML/CSS basics, and conversational interfaces (chatbots, voice UI) preferred. UX Writing certification (e.g., UX Writing Hub, Nielsen Norman Group) is a plus. Company Benefits We are thrilled to offer all our full-time employees the following benefit offerings: - Benefits eligibility effective DAY ONE - *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage)- Flexible PTO- Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!- Personalized care for every fertility and family care journey for our employees and their partner! - Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match! - Discount programs and perks including pet Insurance! The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided. Disclaimer Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.